E-marketing Jobs in Lebanon

<p> </p> <p><br></p> <p> </p> <p> </p> <p> <strong>Your key responsibilities</strong> </p> <p> </p> <p>In this role within the strategy consulting practice, you will be a key participant in work streams and engagements as you translate client needs into project tasks and deliverables. You will work closely with clients to define the objective and scope of the engagements and deliverables in consultation with your seniors. You can expect to spend most of your time working on strategy-related projects which includes long-term strategy roadmaps, growth strategy, market entry &amp; expansion strategy, go-to-market strategy, business-wide digital transformation projects, commercial due diligence, and greenfield projects.</p> <p> </p> <p>Your clients may include global corporates, governments and public entities, family conglomerates, and sovereign wealth funds. The EY-Parthenon Strategy team typically works directly with C-Suite executives on their strategicand transaction decisions.</p> <p> </p> <p>As a strategy consulting expert, you should be able to:</p> <p> </p> <ul> <li>Develop business strategies using tools such as market analysis, customer research, macro-economic forecasting, and portfolio optimization.</li> <li>Review transaction rationale and/or deal documents to identify critical business issues and risks relating to a proposed transaction.</li> <li>Collect, analyse, and translate large amounts of qualitative and quantitative data into realistic plans, goals, and actionables.</li> <li>Motivate and counsel junior team members with diverse skills and backgrounds.</li> </ul> <p> </p> <p> </p> <p> <strong>Education and Qualifications</strong> </p> <p> </p> <ul> <li>Bachelor's degree in Engineering or Business and/or MBA from a top ranking school with outstanding academic performance</li> <li>A Minimum of 1 to 4 years of strategy consulting experience</li> <li>Experience working on Mobility &amp; Transport strategy, Logistics strategy, SEZ strategy, Future of automotive, Transit authority, 3PLs, City transport modelling, Ride hailer and related sector offerings. Additionally FDI, Investment Attration related experience. </li> <li>Experience working on big picture strategy projects which includes corporate strategy, commercial due diligence, digital transformation, growth strategy, and market strategy.</li> <li>Ability to make detailed assessments of industries, products, markets, competitors and customers to identify risks and opportunities.</li> <li>Proficiency in the English and Arabic language both in writing and verbally, in a professional environment.</li> <li>Effective organization and time management skills with the ability to work in a dynamic and fast-paced environment.</li> <li>Ability to travel within the MENA region, when necessary (approximately 25-50% of time).</li> </ul> <p> </p> <p> </p> <p><br></p>

We are hiring an administrative assistant for daily office tasks, supporting team members, and handling communication. Key duties include answering phone calls, scheduling meetings, and organizing files. Core Responsibilities: Communication: Answer phone calls, greet visitors, and sort incoming mail.Scheduling: Manage calendars, set up appointments, and coordinate meeting rooms. Document Management: Prepare reports and maintain paper and digital files.Office Operations: Order office supplies, track inventory, etc. Required Skills and Qualifications: Strong time management and multitasking abilities. Communication: Clear verbal and written skills for interacting with clients and staff. Technology: Knowledge of computers, office software (Word, Excel), and data entry

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>BuzzyBooth helps restaurants, bars, family entertainment centers, dental practices, and other brick-and-mortar businesses turn their customers into leads, five-star reviews, social content, and repeat visits—all with minimal staff involvement.<br> We are looking for an experienced Remote Sales Development Representative who can consistently connect with business owners, qualify opportunities, and book sales demonstrations.<br> ## The Role: This is an SDR role, you will use a multi-touch, multi-channel outreach strategy that includes: * Phone call &amp; Voicemail * Email outreach * SMS &amp; Whatsapp and text follow-up * Persistent follow-up across multiple days and touchpoints You must be comfortable speaking directly with business owners, handling objections, and following up consistently without sounding robotic or overly aggressive.<br> ## Responsibilities: * Contact inbound and outbound leads through phone, email, and text * Execute structured multi-touch follow-up sequences * Qualify prospects based on business type, customer traffic, needs, authority, and interest * Book qualified demonstrations for the sales team * Re-engage older leads that previously expressed interest * Use GoHighLevel (GHL) to manage pipelines, tasks, conversations, notes, and appointment statuses ## Required Experience: * At least 2 years of SDR, appointment-setting, or outbound sales experience * Proven experience using calls, emails, and SMS together—not relying on one channel * Hands-on experience using GoHighLevel * Experience managing leads through multiple follow-up attempts * Strong spoken and written English * Clear, confident, and professional phone presence * Comfortable making a high volume of outbound calls * Able to handle rejection and objections without losing momentum * Reliable internet connection, computer, headset, and quiet working environment * Highly organized and able to work independently * Available during designated U.<br>S. business hours ## Preferred Experience: * Selling SaaS, marketing services, or technology * Selling to restaurants, bars, dental practices, family entertainment centers, or other local businesses * Speaking with business owners and decision-makers * Working with inbound leads, cold leads, and reactivation campaigns * Using sales scripts, automated workflows, dialers, and appointment calendars ## What Success Looks Like You consistently follow up with every assigned lead, create real conversations with qualified business owners, book appointments that actually show up, and maintain a clean and accurate pipeline in GoHighLevel.<br></span> </div>

Senior HR Officer - Recruitment & Operations <br>Saint George Medical Center <br>Ajaltoun – Lebanon <br> <br>Saint George Medical Center is committed to delivering high-quality, patient-centered healthcare in an environment of compassion, excellence, and continuous development. <br> <br>We are currently seeking a qualified and detail-oriented Senior HR Officer to oversee recruitment activities and support key HR operations, including talent acquisition, employee onboarding, performance management, employee relations, HR reporting, and compliance with labor and social security regulations. <br> <br>Key Responsibilities: <br> Manage recruitment activities, including job posting, candidate sourcing, screening, interviewing, selection, and hiring processes. <br> Build and maintain relationships with universities, recruitment channels, and professional networks to attract qualified candidates. <br> Conduct background checks, reference checks, and support the preparation of employment contracts and recruitment documentation. <br> Assist in preparing and updating job descriptions. <br> Conduct employee orientation sessions, support onboarding processes, and coordinate training activities for new hires. <br> Follow up on probation evaluations and employee performance appraisal processes. <br> Provide employees with guidance regarding HR policies, benefits and medical insurance. <br> Supervise the preparation of employment declarations, end-of-service documents, and statutory submissions to NSSF, Ministry of Finance and relevant authorities. <br> Review end-of-service indemnity calculations and support employee settlement procedures. <br> Prepare, analyze, and issue regular HR statistical reports to support management decision-making. <br> Maintain accurate employee records and ensure proper documentation of HR processes. <br> Support the review, development, and continuous improvement of HR policies and procedures. <br> <br>Job Requirements: <br>Education & Experience: <br> Bachelor’s degree in Human Resources, Business Administration or a related field <br> Master’s degree in Human Resources or Business Administration is considered an asset. <br> 3–6 years’ experience in recruitment and HR operations preferably within a hospital or healthcare environment. <br>Skills: <br> Strong verbal and written Communication Skills <br> Good understanding of the Recruitment Marketing and employer branding practices. <br> Excellent knowledge of labor laws, NSSF laws and other relevant regulations. <br> Strong interpersonal skills with the ability to work effectively within a team. <br> Analytical thinking and problem-solving abilities. <br> Excellent computer skills, including Microsoft Office applications and HR systems <br> <br>Interested candidates may submit their resume at: hr@sgmc.com.lb

<p>We are seeking an organized and detail-oriented Warehouse Keeper to manage warehouse operations and inventory across the Beirut Digital District. The successful candidate will be responsible for receiving, storing, issuing, and maintaining inventory while ensuring accurate stock records within the inventory management system.</p><p>The role includes monitoring inventory levels, initiating replenishment requests, maintaining organized and secure warehouse facilities, and supporting the efficient distribution of materials and consumables. The Warehouse Keeper will also collaborate with internal stakeholders to ensure inventory accuracy, operational efficiency, and compliance with company policies and safety standards. The ideal candidate should have proven experience in warehouse and inventory management, excellent organizational and time management skills, and a strong commitment to accuracy and accountability.</p><p>Responsibilities:</p><ul><li>Receives and processes warehouse stock products (pick, unload, label, store).</li><li>Records, inspects, and stores received stock in accordance with established procedures.</li><li>Processes Goods Received Notes (GRNs) and maintains accurate records of inventory receipts, issues, transfers, and other stock movements in the computerized inventory management system.</li><li>Conducts physical inventory counts, compares results with computerized inventory, and reconciles any differences; reports any discrepancies.</li><li>Monitors safety stock levels and initiates the process of replenishment on a timely basis.</li><li>Organizes and maintains warehouses in a clean, efficient, and optimal manner to ensure stock items are kept safe and organized.</li><li>Prepares and transfers inventory for delivery in accordance with approved schedules.</li><li>Schedules materials being transferred to and from warehouse; coordinates transfer of inventory between departments.</li><li>Collaborates with other departments and stakeholders to increase the efficiency of warehouse practices.</li><li>Enforces operating instructions and safety policies.</li><li>Ensures all inventory transactions are accurately recorded and verified in the computerized inventory management system.</li><li>Examines stock and disposes of depreciated and obsolete stock following the organization s policy.</li><li>Controls and Safeguards access to warehouses.</li><li>Prepares and submits daily, weekly, and monthly warehouse and inventory reports to the direct manager, highlighting stock movements, inventory balances, and discrepancies.</li><li>Performs minor maintenance of storeroom equipment and storage facilities as required.</li><li>In addition to the distribution of consumables, gives specific focus to the distribution and stock levels of cleaning consumables.</li><li>Conducts regular audits of the spaces where consumables, particularly cleaning consumables, are distributed around the campus to ensure proper usage and replenishment.</li><li>Performs other related duties as assigned.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of a High School Diploma, Bachelor degree is a desired plus</li><li>Certification in Warehouse &amp; Inventory Management is a plus</li><li>Minimum 7 years in a similar warehouse or inventory management position.</li><li>Experience in handling construction materials, building materials, or MEP-related inventory is preferred.</li><li>Ability to anticipate and solve problems</li><li>Excellent organizational skills and attention to details</li><li>Good time management skills</li><li>Proficient with data entry and inventory software and systems</li><li>Familiar with storekeeping methods and inventory systems</li><li>Good communication skills</li><li>Trustworthy and highly ethical</li></ul>

Job Description: <br>We are seeking an organized and detail-oriented Warehouse Keeper to manage warehouse operations and inventory across the Beirut Digital District. The successful candidate will be responsible for receiving, storing, issuing, and maintaining inventory while ensuring accurate stock records within the inventory management system. <br> <br>The role includes monitoring inventory levels, initiating replenishment requests, maintaining organized and secure warehouse facilities, and supporting the efficient distribution of materials and consumables. The Warehouse Keeper will also collaborate with internal stakeholders to ensure inventory accuracy, operational efficiency, and compliance with company policies and safety standards. The ideal candidate should have proven experience in warehouse and inventory management, excellent organizational and time management skills, and a strong commitment to accuracy and accountability. <br> <br>Responsibilities: <br>• Receives and processes warehouse stock products (pick, unload, label, store). <br>• Records, inspects, and stores received stock in accordance with established procedures. <br>• Processes Goods Received Notes (GRNs) and maintains accurate records of inventory receipts, issues, transfers, and other stock movements in the computerized inventory management system. <br>• Conducts physical inventory counts, compares results with computerized inventory, and reconciles any differences; reports any discrepancies. <br>• Monitors safety stock levels and initiates the process of replenishment on a timely basis. <br>• Organizes and maintains warehouses in a clean, efficient, and optimal manner to ensure stock items are kept safe and organized. <br>• Prepares and transfers inventory for delivery in accordance with approved schedules. <br>• Schedules materials being transferred to and from warehouse; coordinates transfer of inventory between departments. <br>• Collaborates with other departments and stakeholders to increase the efficiency of warehouse practices. <br>• Enforces operating instructions and safety policies. <br>• Ensures all inventory transactions are accurately recorded and verified in the computerized inventory management system. <br>• Examines stock and disposes of depreciated and obsolete stock following the organization’s policy. <br>• Controls and Safeguards access to warehouses. <br>• Prepares and submits daily, weekly, and monthly warehouse and inventory reports to the direct manager, highlighting stock movements, inventory balances, and discrepancies. <br>• Performs minor maintenance of storeroom equipment and storage facilities as required. <br>• In addition to the distribution of consumables, gives specific focus to the distribution and stock levels of cleaning consumables. <br>• Conducts regular audits of the spaces where consumables, particularly cleaning consumables, are distributed around the campus to ensure proper usage and replenishment. <br>• Performs other related duties as assigned. <br> <br>Qualifications: <br>• Minimum of a High School Diploma, Bachelor degree is a desired plus <br>• Certification in Warehouse & Inventory Management is a plus <br>• Minimum 7 years in a similar warehouse or inventory management position. <br>• Experience in handling construction materials, building materials, or MEP-related inventory is preferred. <br>• Ability to anticipate and solve problems <br>• Excellent organizational skills and attention to details <br>• Good time management skills <br>• Proficient with data entry and inventory software and systems <br>• Familiar with storekeeping methods and inventory systems <br>• Good communication skills <br>• Trustworthy and highly ethical

a leading provider of cutting-edge IT security solutions. We specialize in helping businesses safeguard their digital assets and protect against cyber threats. <br>We are looking for a motivated Sales Representative to join our dynamic team and contribute to our growth. <br>Key Responsibilities: <br> <br>Identify and develop new business opportunities and prospective clients. <br>Generate leads through networking, outreach, referrals, and market research. <br>Understand clients’ business and technology needs and recommend suitable solutions. <br>Present Proactive ITS services and solutions to prospective clients. <br>Prepare and follow up on proposals, quotations, and sales opportunities. <br>Build and maintain strong relationships with new and existing clients. <br>Work closely with our technical team throughout the sales process. <br>Achieve agreed sales and business development targets. <br> <br>Qualifications: <br> <br>Experience in IT, technology, cybersecurity, or B2B sales is preferred. <br>Good understanding of IT solutions and current technology trends. <br>Strong communication, presentation, negotiation, and relationship-building skills. <br>Self-motivated, proactive, and target-oriented. <br>Ability to develop new accounts and business opportunities. <br>Knowledge of CRM and sales tools is an advantage

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary <p><br> We are looking for an experienced and results-driven Telesales Specialist to join our sales team. The successful candidate will be responsible for contacting potential customers, understanding their needs, presenting our products and services, following up with leads, and closing sales.<br> <br> <br> The ideal candidate should have strong communication and persuasion skills, good in English, and a proven track record of achieving and exceeding sales targets.<br> <br> <br> <strong>What We Offer</strong><br> <br> Fully remote for 6 months, then office-based in Metn.<br> Competitive salary.<br> Attractive commission and performance-based incentives.<br> Professional and supportive work environment.<br> Training and professional development opportunities.<br> Career growth and advancement opportunities.<br> <br> <strong>Ideal Candidate:</strong><br> <br> We are looking for a confident and persuasive sales professional who thrives in a target-driven environment, excels at building customer relationships, and consistently converts leads into successful sales while working independently in a remote setting.<br> <br> <br> <strong>Job Requirements:</strong><br> <br> Minimum 5 years of proven experience in Telesales, Inside Sales, or a similar sales role.<br> Excellent English communication skills (spoken and written).<br> Proven ability to achieve and exceed sales targets.<br> Strong persuasion, negotiation, and closing skills.<br> Excellent communication and interpersonal skills.<br> Strong follow-up and customer relationship management abilities.<br> Ability to handle objections and challenging customer situations professionally.<br> Experience using CRM systems and sales tools is preferred.<br> Strong computer and digital communication skills.<br> Ability to work independently and efficiently in a remote environment.<br> Highly motivated, organized, professional, and results-oriented.<br> <br> <br> <strong>Excellent Commission Scheme.</strong><br> <br> <br> <strong>If you're interested, please send your CV to info@tanbish.com for consideration.</strong> ✅</p><br><br> <br><br> </div>

<p>We re Hiring: Project Manager 5+ years of Project Management experience FinTech, Banking, Digital Payments, or Technology experience preferred .</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in a relevant field Strong leadership, communication &amp; problem-solving skills PMP / PRINCE2 / Agile / Scrum is a plus Fluent in English &amp; Arabic; French is a plus</p>

o Greet, welcome and direct clients to the correct department. <br>o Provide general clerical support including mailing, scanning, faxing and copying to management and colleagues. <br>o Answer telephone calls, take messages and forward calls to the appropriate person. <br>o Respond to clients’ inquiries and handling complaints. <br>o File, copy, maintain and update client database. <br>o Manage both digital and hardcopy filing. <br>o Print and prepare documents including offers and contracts. <br>o Coordinate with different department. <br>o Follow up with technicians on a daily basis. <br>o Liaise with departments and technicians and provide reports about their daily work. <br>o Any tasks that will be assigned by the management

<p>Trigyn has a contractual opportunity for an Full Stack Web Developer. This resource will be working at our client site in Lebanon. This is working from office at our client site in Beirut, Lebanon. Job Description: The resource is to support the development, maintenance, enhancement, and modernization of digital platforms, dashboards, and web applications. The resource will contribute to web application development, frontend implementation, data visualization features, ASP. NET Core environments, integrations, testing, troubleshooting, and operational support activities across assigned systems and digital initiatives, including platform upgrades and modernization efforts. The resource will also support implementation, deployment, user acceptance testing, and technical documentation activities while ensuring alignment with established standards for web development, accessibility, security, and operational sustainability. Work Assignment Develop websites and applications as per the strategy and applying UX/UI concepts and principles, established standards for web design, technologies, and tools; and following security and data protection schemes; Maintain, upgrades, and enhance existing web sites and applications and integration to interrelated systems and program elements; Organize and perform unit and integrated testing, designing and utilizing test bases; assists users in accepting testing; Conduct research on new technologies as requested, keeps abreast of developments in the fields; assists in testing and evaluating new products and technologies; Support data visualization and data analytics initiatives; Prepare technical and user documentation for products, as well as training materials and conduct technical presentations; Maintain functional specifications and technical documentation for websites, applications, and related procedures developed and/or modified; Provide operational support for deployed websites and applications, including version management, deployment, troubleshooting, and recovery activities; Support user onboarding and knowledge-sharing activities related to completed products and implemented solutions; Performs other related tasks as required by strategy Qualifications A minimum high school diploma with a certification or degree in Information Systems, Information Technology, Computer Science, Computer Engineering or related area is required. A minimum of 5 years of professional experience in the computer software industry as an ASP. NET Core developer working with front-end languages and libraries (HTML, CSS, JavaScript), back-end languages (C#), SQL Server, and open-source data visualization libraries like Apache ECharts is required, along with competency in C# and . NET Core. Knowledge in database design, and development using MS SQL Relational Database is required. At least 1 year of experience with version control such as GIT is required.</p><p><strong>Desired Candidate Profile</strong></p><p>Familiarity with databases (PostgreSQL, MySQL) is desirable.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provides administrative support to ensure efficient office operations.</p><p>Maintains physical and digital filing systems.</p><p>Answers phone calls and directs callers to appropriate personnel.</p><p>Schedules appointments.</p><p>Signs for incoming packages.</p><p>Assist clients and other visitors.</p><p>Working from Monday till Friday</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Holder of Business degree from a reputable university</li><li>Previous work experience (2-3 years minimum)</li><li>Professional behavior and decent business dress code awareness are crucial</li><li>Languages: Professional Arabic and English are critical for the job (speaking, writing, and typing). French is a strong plus)</li><li>Important character traits: Loyalty, Confidentiality, Professionalism, Interpersonal Skills, Decency, Results-Oriented and Willingness to go the extra mile if needed.</li></ul><p></p></section>

<p><h4>About Lucidya</h4> <p>Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand their customers and take action across the entire customer lifecycle.</p> <p>Our platform brings together products including Social Listening, OmniServe, Survey, and AI Agent, helping enterprise organizations across the region turn customer data into better experiences and measurable business outcomes.</p> <p>As we continue to scale our products, customers, and AI capabilities, the amount of data we generate is growing rapidly. The opportunity is no longer simply to report on what happened - it's to understand why it happened, what it means, and what we should do next.</p> <h4>Why this role matters</h4> <p>We're looking for a Senior Product Analyst who can help make data a genuine part of how Product operates.</p> <p>This isn't a role where you'll wait for a Product Manager to ask for a dashboard or pull a report after a decision has already been made. You'll be expected to get close to the product, understand how customers actually use it, spot patterns others may have missed, and bring insights to the table before someone asks for them.</p> <p>You'll operate at two levels.</p> <p>At the product and feature level, you'll help teams understand whether customers are discovering, adopting, engaging with, and getting value from what we're building. You'll identify friction, investigate unexpected behaviour, evaluate experiments, and help teams decide what to improve, scale, reposition, or stop.</p> <p>At the leadership level, you'll connect those individual product signals to the bigger picture - helping leadership understand product performance, emerging opportunities, risks, and where we should invest next.</p> <p>The strongest person in this role will be able to move comfortably between a SQL query, a conversation with a Product Manager, and a leadership presentation - and translate the same data into something meaningful for each audience.</p> <h4>What you'll do</h4> <ul> <li>Turn product data into decisions. You'll go beyond reporting what happened to understand why it happened, what it means, and what Product should do differently as a result.</li> <li>Help teams define what success actually means. You'll work with Product Managers and other stakeholders to establish meaningful KPIs, success metrics, and measurement plans before features and initiatives are launched.</li> <li>Understand how customers use our products. You'll analyse journeys, funnels, cohorts, adoption, engagement, retention, churn, and behavioural patterns to identify where customers are succeeding and where they're getting stuck.</li> <li>Evaluate whether our products are delivering value. You'll assess feature performance and help teams make evidence-based decisions about whether to improve, scale, reposition, or discontinue initiatives.</li> <li>Bring insights into product discovery. You'll use quantitative evidence alongside customer, product, and market context to help teams understand which problems are worth solving and where the biggest opportunities exist.</li> <li>Challenge assumptions with evidence. When a team believes a feature is working, adoption is strong, or customers are behaving a certain way, you'll be comfortable asking, “What does the data actually tell us?” — constructively and without creating friction.</li> <li>Identify opportunities before you're asked. You won't wait for a stakeholder to request a report. You'll proactively investigate anomalies, emerging trends, underperforming areas, and changes in customer behaviour and bring forward the ones that matter.</li> <li>Support experimentation. You'll help teams define hypotheses, success criteria, and measurement approaches, then analyse experiments and A/B tests to determine what the evidence tells us.</li> <li>Make complex analysis easy to understand. You'll turn large datasets and complicated analysis into clear stories, visualisations, recommendations, and decisions that make sense to both technical and non-technical audiences.</li> <li>Give leadership a clear view of product performance. You'll create reporting that connects detailed product and feature performance to broader business objectives, highlighting progress, drivers, risks, and recommended actions rather than simply presenting numbers.</li> <li>Help Product become more self-sufficient with data. You'll build repeatable analytical frameworks, dashboards, documentation, and self-service resources so teams don't need to come to you for every question.</li> <li>Raise data literacy across Product. You'll coach Product Managers on metrics, analysis, and interpretation, and use workshops, office hours, and day-to-day collaboration to make better use of data part of how the team works.</li> <li>Build trust across teams. You'll work closely with Product, Design, Engineering, and business stakeholders and influence decisions without relying on formal authority.</li> </ul> <h4>What success looks like</h4> <p>In your first 3-6 months, you'll be building trust. Product teams know you as someone who understands the product, asks the right questions, and brings useful insights rather than simply producing reports.</p> <p>As you establish yourself, you'll start changing how decisions are made. Product Managers are defining meaningful success metrics earlier, teams are using evidence to evaluate their decisions, and you're proactively surfacing opportunities and risks rather than responding to reporting requests.</p> <p>Ultimately, success means Product becomes more intelligent. Leadership has a clear view of what's driving product performance, teams understand why customers behave the way they do, and decisions about priorities and investment are increasingly based on evidence rather than assumptions.</p> <p>The shift we're looking for is simple:</p> <p>From “What happened?” ? “Why did it happen?” ? “What should we do about it?”</p> <h4>Requirements</h4> <h4>Who you are</h4> <ul> <li>You're naturally curious. When you see an unexpected number, you don't just add it to a report — you want to know what's behind it.</li> <li>You think commercially, not just analytically. You understand that an interesting insight isn't necessarily a useful one. You can connect product behaviour to customer value, business performance, and investment decisions.</li> <li>You don't need to be given the question. You're comfortable starting with an ambiguous problem, figuring out what needs to be understood, and determining what analysis will actually help answer it.</li> <li>You can zoom in and out. You can spend time investigating why a particular feature's adoption dropped while still understanding how that finding connects to the wider product strategy.</li> <li>You're willing to challenge people. You don't simply validate what a stakeholder already believes. You're comfortable presenting evidence that contradicts an assumption, while doing so in a way that builds trust rather than defensiveness.</li> <li>You know that being right isn't enough. Your analysis only creates value if people understand it and act on it. You can turn complex findings into a simple story and a clear recommendation.</li> <li>You're a strong communicator. You can explain an analytical finding to a Product Manager, work through the technical detail with an Engineer, and present the business implication to leadership.</li> <li>You're proactive and self-directed. You don't wait for a ticket to appear in your queue. You notice something worth investigating and take ownership of finding out what it means.</li> <li>You're comfortable with ambiguity and a changing environment. Not every question will have a clean dataset or obvious answer. You know how to work with imperfect information while being transparent about its limitations.</li> <li>You have 4+ years of experience in product analytics, digital analytics, business intelligence, or a closely related field, with experience working directly with digital Product teams.</li> <li>You're technically strong. You can independently use SQL to explore and analyse large datasets and are comfortable working with product analytics or business intelligence platforms such as Mixpanel, Heap, Pendo, Metabase, Amplitude, Looker, Tableau, Power BI, or similar tools.</li> <li>You understand product metrics deeply, including funnels, journeys, cohorts, retention, engagement, adoption, churn, and customer behaviour.</li> <li>You can translate ambiguous business questions into structured analysis and understand the difference between finding a correlation and understanding what it actually means.</li> <li>You're comfortable working remotely and can communicate effectively across teams without relying on being in the same room.</li> <li>You have professional working proficiency in English.</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience designing or evaluating A/B tests and experiments.</li> <li>Experience with statistical analysis.</li> <li>Familiarity with modern data stacks, data warehouses, transformation tools, event tracking, analytics instrumentation, or data governance.</li> <li>Experience building or improving a product analytics function or data culture.</li> <li>Experience presenting product recommendations to senior leadership.</li> <li>Working knowledge of Python or R.</li> <li>Experience working with B2B SaaS, enterprise products, AI products, or complex data-driven platforms.</li> </ul> <h4>What the hiring process will look like</h4> <ul> <li>Recruiter screening — An initial conversation about your experience, motivations, and what you're looking for next.</li> <li>Analytics interview — A deeper discussion around your product analytics experience, technical capability, and how you approach ambiguous analytical problems.</li> <li>Case study / analytical exercise — You'll be given a product or business problem and asked to analyse the available information, identify the key insights, and explain what you would recommend.</li> <li>Presentation interview — You'll meet Product and/or business stakeholders to explore how you communicate insights, challenge assumptions, and influence decisions based on the case study.</li> <li>Leadership / culture interview — A final conversation focused on how you operate, collaborate, handle ambiguity, and contribute to a high-performing team.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The primary objective of this service is to support the ESCWA Technology Centre (ETC) in the planning, coordination and implementation of the Arab SMEs Summit (ASMES) 2026 and other ETC events and programmes. The assignment will contribute to the effective delivery of logistical, operational and administrative activities, including participant management, travel and accommodation arrangements, venue and exhibitor coordination, registration processes, visa facilitation, accessibility arrangements and on-site event support, ensuring the smooth and successful execution of ETC activities.<br> Work Location<br>ETC Amman<br> Expected duration<br>3 months<br> Duties and Responsibilities<br>Background The ESCWA Technology Centre (ETC) is preparing for the Arab SMEs Summit (ASMES) 2026, a flagship regional event that will bring together entrepreneurs, SMEs, policymakers, development partners, private sector representatives, innovation ecosystem actors and support organizations from across the Arab region. The Summit will serve as a platform for showcasing entrepreneurship, innovation, digital transformation initiatives, SME success stories and strategic partnerships. To support the successful delivery of ASMES 2026 and other ETC events and programmes, ETC seeks an Individual Contractor to provide logistical, operational and administrative support across all stages of event planning and implementation. The Contractor will support participant services, travel and accommodation arrangements, venue coordination, exhibitor management, registration processes, visa facilitation, accessibility arrangements and overall event operations to ensure the smooth and professional execution of ETC activities. The IC will work under the supervision of the Executive Director of The ESCWA Technology Centre (ETC). In particular, the Project Coordinator will be tasked to do the following: Tasks and Responsibilities 1. Coordinate logistical and operational arrangements for ASMES 2026 and other ETC events, workshops and meetings, including venue coordination, catering, audiovisual services, interpretation, signage and event materials. 2. Support participant management and registration processes, including invitations, confirmations, participant communications, registration tracking and distribution of event-related information and materials. 3. Coordinate the preparation and distribution of participant badges, maintaining accurate participant records and supporting the effective management of participant access during events. 4. Coordinate with the relevant teams handling travel, visas, local transportation, accommodation and other participant-related logistical arrangements, ensuring effective communication, coordination and follow-up with participants and service providers as required. 5. Provide administrative and coordination support for visa-related processes, including the collection, tracking and follow-up of required documentation and communications with participants and relevant stakeholders. 6. Support exhibitor, partner and stakeholder coordination activities, including booth allocation, exhibitor communications, setup requirements and operational support during events. 7. Facilitate accessibility and participant support arrangements, including coordination of reasonable accommodations and services to ensure inclusive participation of persons with disabilities and other attendees with specific requirements. 8. Provide on-site event coordination and general administrative support, including participant assistance, speaker and VIP coordination, troubleshooting logistical matters, maintaining event records and supporting post-event reporting and follow-up activities. The Individual Contractor will work under the supervision of the Acting Director of the ESCWA Technology Centre.<br> Qualifications/special skills<br>A Bachelor’s degree in Business Administration, Event Management, Hospitality Management, Marketing, Sales, Communications, Public Administration, Logistics, Project Management, or a related field relevant to event coordination, conference management, stakeholder engagement and administrative support is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 5 years of practical experience encompassing project coordination, program administration, program management assistance, and other relevant fields closely associated with the role is required. Event Coordination, Logistics and Administrative Support: Demonstrated experience in supporting the planning and implementation of conferences, exhibitions, workshops and events, including participant coordination, registration management, travel and accommodation arrangements, venue liaison, exhibitor support and logistical operations. Strong organizational, communication and stakeholder coordination skills are required. Organizational Skills: The ability to efficiently manage tasks, time, and resources, ensuring clear project coordination and prioritization is requried. Attention to Details: Meticulously reviewing work to identify and correct errors or inconsistencies is desirable. Flexibility: Adaptability to changing tasks, roles, and responsibilities in dynamic work environments is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p>Follow up on procurement operations Manage department calendars and schedule meetings Prepare reports and meeting agendas Take detailed meeting minutes and track action items Perform data entry and maintain digital and physical archives Process expense reports, petty cash disbursements, and vendor invoices</p><p><strong>Desired Candidate Profile</strong></p><p>We are looking for a qualified Female Administrative Assistant with 3 5 years of relevant experience.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a Data Scientist to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> About the job: We are looking for a Senior Machine Learning Engineer who wants to own that evolution.<br> This is not a research-only role.<br> You will frame problems, explore data, design models, build evaluation systems, investigate real customer issues, and ship production services.<br> Your work will influence real pricing decisions and measurable hotel revenue not just dashboards or internal prototypes.<br> What You'll Work On -Pricing intelligence: Advance our pricing engine using probabilistic forecasting, elasticity estimation, contextual bandits, reinforcement learning, and other appropriate optimization methods.<br> Demand forecasting: Improve booking-curve and final-occupancy forecasts, including uncertainty estimates that can inform safer pricing decisions.<br> Safe experimentation: Build historical replay, simulation, backtesting, shadow deployment, and controlled rollout capabilities to measure revenue impact before models affect customers.<br> Production ML: Turn models into reliable, tested, and observable Python services, owning the path from experimentation through deployment, monitoring, and rollback.<br> Problem-solving and customer investigations: Debug unexpected pricing, data, integration, and production behavior.<br> Trace customer-reported issues to their root cause and turn incidents into lasting improvements.<br> Data and intelligent experiences: Strengthen the reservation, occupancy, competitor-rate, PMS, and event-data pipelines behind our decisions, while contributing to AI-powered explanations and revenue-manager tools.<br> Tech Stack Python 3.<br>11, FastAPI, Pydantic, SQLAlchemy 2.<br>0, and Alembic PostgreSQL/Supabase and Redis Pandas, Polars, NumPy, and statsmodels OpenAI, Anthropic, LangChain, and LangGraph PredictHQ and multiple hotel PMS and market-data integrations AWS ECS/Fargate, SQS, EventBridge, S3, and CloudWatch Docker, GitHub Actions, Prometheus, and PostHog Experience taking machine-learning systems from problem definition through production deployment and monitoring.<br> Strong Python and SQL skills, including experience building modular, typed, tested production software—not only exploratory notebooks.<br> A solid foundation in statistics, experimentation, forecasting, and model evaluation.<br> Experience working with time-dependent, noisy, incomplete, or imperfect real-world data.<br> Strong analytical problem-solving skills and a methodical approach to ambiguous technical issues.<br> Proven ability to debug production systems, including data pipelines, APIs, asynchronous jobs, integrations, and model behavior.<br> Experience investigating customer-reported issues, identifying root causes, and communicating findings clearly to technical and non-technical stakeholders.<br> A habit of improving systems after incidents through better tests, monitoring, documentation, safeguards, or architecture.<br> The judgment to balance model sophistication with reliability, explainability, and business value.<br> Comfort working with APIs, relational databases, containers, cloud infrastructure, and CI/CD.<br> Clear communication skills and an ability to work closely with engineers, product leaders, revenue-management experts, and customer-facing teams.<br> A high level of ownership: you can turn an ambiguous business or customer problem into a practical, measurable plan and carry it through to completion.<br> Years of experience are a useful signal, but not the deciding factor.<br> We care more about what you have built, how you reason, and how you respond when models and systems meet the real world.<br> Nice to Have You do not need everything on this list: Contextual bandits, reinforcement learning, recommendation systems, bidding, or other sequential decision systems.<br> Probabilistic demand forecasting or hierarchical Bayesian modeling.<br> Pricing, revenue management, marketplaces, travel, hospitality, advertising, or e-commerce.<br> Causal inference and off-policy evaluation.<br> Model drift, data-quality monitoring, and experiment-tracking systems.<br> Multi-tenant SaaS or event-driven architectures.<br> Debugging distributed systems and third-party integrations in production.<br> LLM applications and agentic workflows.<br> AWS services such as ECS, SQS, EventBridge, S3, and CloudWatch.<br> Hospitality experience is welcome, but not required.<br> We will help you learn the domain.<br> What We Value Speed with quality — Ship fast, but ship code and models a staff engineer would approve AI-native workflow — You don't just know about AI tools, you use them daily to write, debug, and architect Ownership — Pick up a problem and drive it to completion without hand-holding Simplicity — Elegant solutions over over-engineered ones.<br> Minimal code that does the job Curiosity — Our domain (hotel revenue optimization) has real depth.<br> You're excited to learn it</span> </div>

<p><h4>About the company</h4> <p>Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the job</h4> <p>We are looking for a senior machine learning engineer who wants to own that evolution. This is not a research-only role. You will frame problems, explore data, design models, build evaluation systems, investigate real customer issues, and ship production services. Your work will influence real pricing decisions and measurable hotel revenue not just dashboards or internal prototypes.</p> <h4>What you'll work on</h4> <ul> <li><strong>Pricing intelligence:</strong> Advance our pricing engine using probabilistic forecasting, elasticity estimation, contextual bandits, reinforcement learning, and other appropriate optimization methods.</li> <li><strong>Demand forecasting:</strong> Improve booking-curve and final-occupancy forecasts, including uncertainty estimates that can inform safer pricing decisions.</li> <li><strong>Safe experimentation:</strong> Build historical replay, simulation, backtesting, shadow deployment, and controlled rollout capabilities to measure revenue impact before models affect customers.</li> <li><strong>Production ML:</strong> Turn models into reliable, tested, and observable Python services, owning the path from experimentation through deployment, monitoring, and rollback.</li> <li><strong>Problem-solving and customer investigations:</strong> Debug unexpected pricing, data, integration, and production behavior. Trace customer-reported issues to their root cause and turn incidents into lasting improvements.</li> <li><strong>Data and intelligent experiences:</strong> Strengthen the reservation, occupancy, competitor-rate, PMS, and event-data pipelines behind our decisions, while contributing to AI-powered explanations and revenue-manager tools.</li> </ul> <h4>Tech stack</h4> <ul> <li>Python 3.11, FastAPI, Pydantic, SQLAlchemy 2.0, and Alembic</li> <li>PostgreSQL/Supabase and Redis</li> <li>Pandas, Polars, NumPy, and statsmodels</li> <li>OpenAI, Anthropic, LangChain, and LangGraph</li> <li>PredictHQ and multiple hotel PMS and market-data integrations</li> <li>AWS ECS/Fargate, SQS, EventBridge, S3, and CloudWatch</li> <li>Docker, GitHub Actions, Prometheus, and PostHog</li> </ul> <h4>Requirements</h4> <ul> <li>Experience taking machine-learning systems from problem definition through production deployment and monitoring.</li> <li>Strong Python and SQL skills, including experience building modular, typed, tested production software—not only exploratory notebooks.</li> <li>A solid foundation in statistics, experimentation, forecasting, and model evaluation.</li> <li>Experience working with time-dependent, noisy, incomplete, or imperfect real-world data.</li> <li>Strong analytical problem-solving skills and a methodical approach to ambiguous technical issues.</li> <li>Proven ability to debug production systems, including data pipelines, APIs, asynchronous jobs, integrations, and model behavior.</li> <li>Experience investigating customer-reported issues, identifying root causes, and communicating findings clearly to technical and non-technical stakeholders.</li> <li>A habit of improving systems after incidents through better tests, monitoring, documentation, safeguards, or architecture.</li> <li>The judgment to balance model sophistication with reliability, explainability, and business value.</li> <li>Comfort working with APIs, relational databases, containers, cloud infrastructure, and CI/CD.</li> <li>Clear communication skills and an ability to work closely with engineers, product leaders, revenue-management experts, and customer-facing teams.</li> <li>A high level of ownership: you can turn an ambiguous business or customer problem into a practical, measurable plan and carry it through to completion.</li> <li>Years of experience are a useful signal, but not the deciding factor. We care more about what you have built, how you reason, and how you respond when models and systems meet the real world.</li> </ul> <h4>Nice to have</h4> <p>You do not need everything on this list:</p> <ul> <li>Contextual bandits, reinforcement learning, recommendation systems, bidding, or other sequential decision systems.</li> <li>Probabilistic demand forecasting or hierarchical Bayesian modeling.</li> <li>Pricing, revenue management, marketplaces, travel, hospitality, advertising, or e-commerce.</li> <li>Causal inference and off-policy evaluation.</li> <li>Model drift, data-quality monitoring, and experiment-tracking systems.</li> <li>Multi-tenant SaaS or event-driven architectures.</li> <li>Debugging distributed systems and third-party integrations in production.</li> <li>LLM applications and agentic workflows.</li> <li>AWS services such as ECS, SQS, EventBridge, S3, and CloudWatch.</li> <li>Hospitality experience is welcome, but not required. We will help you learn the domain.</li> </ul> <h4>What we value</h4> <ul> <li>Speed with quality — ship fast, but ship code and models a staff engineer would approve.</li> <li>AI-native workflow — you don't just know about AI tools, you use them daily to write, debug, and architect.</li> <li>Ownership — pick up a problem and drive it to completion without hand-holding.</li> <li>Simplicity — elegant solutions over over-engineered ones. Minimal code that does the job.</li> <li>Curiosity — our domain (hotel revenue optimization) has real depth. You're excited to learn it.</li> </ul></p><p></p>

<p>Aspire Software is looking for a Data Scientist to join our team in Lebanon. Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p><p>About the job: We are looking for a Senior Machine Learning Engineer who wants to own that evolution. This is not a research-only role. You will frame problems, explore data, design models, build evaluation systems, investigate real customer issues, and ship production services. Your work will influence real pricing decisions and measurable hotel revenue not just dashboards or internal prototypes.</p><p>What You'll Work On</p><ul><li>Pricing intelligence: Advance our pricing engine using probabilistic forecasting, elasticity estimation, contextual bandits, reinforcement learning, and other appropriate optimization methods.</li><li>Demand forecasting: Improve booking-curve and final-occupancy forecasts, including uncertainty estimates that can inform safer pricing decisions.</li><li>Safe experimentation: Build historical replay, simulation, backtesting, shadow deployment, and controlled rollout capabilities to measure revenue impact before models affect customers.</li><li>Production ML: Turn models into reliable, tested, and observable Python services, owning the path from experimentation through deployment, monitoring, and rollback.</li><li>Problem-solving and customer investigations: Debug unexpected pricing, data, integration, and production behavior. Trace customer-reported issues to their root cause and turn incidents into lasting improvements.</li><li>Data and intelligent experiences: Strengthen the reservation, occupancy, competitor-rate, PMS, and event-data pipelines behind our decisions, while contributing to AI-powered explanations and revenue-manager tools.</li></ul><p>Tech Stack</p><ul><li>Python 3.11, FastAPI, Pydantic, SQLAlchemy 2.0, and Alembic</li><li>PostgreSQL/Supabase and Redis</li><li>Pandas, Polars, NumPy, and statsmodels</li><li>OpenAI, Anthropic, LangChain, and LangGraph</li><li>PredictHQ and multiple hotel PMS and market-data integrations</li><li>AWS ECS/Fargate, SQS, EventBridge, S3, and CloudWatch</li><li>Docker, GitHub Actions, Prometheus, and PostHog</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience taking machine-learning systems from problem definition through production deployment and monitoring.</li><li>Strong Python and SQL skills, including experience building modular, typed, tested production software not only exploratory notebooks.</li><li>A solid foundation in statistics, experimentation, forecasting, and model evaluation.</li><li>Experience working with time-dependent, noisy, incomplete, or imperfect real-world data.</li><li>Strong analytical problem-solving skills and a methodical approach to ambiguous technical issues.</li><li>Proven ability to debug production systems, including data pipelines, APIs, asynchronous jobs, integrations, and model behavior.</li><li>Experience investigating customer-reported issues, identifying root causes, and communicating findings clearly to technical and non-technical stakeholders.</li><li>A habit of improving systems after incidents through better tests, monitoring, documentation, safeguards, or architecture.</li><li>The judgment to balance model sophistication with reliability, explainability, and business value.</li><li>Comfort working with APIs, relational databases, containers, cloud infrastructure, and CI/CD.</li><li>Clear communication skills and an ability to work closely with engineers, product leaders, revenue-management experts, and customer-facing teams.</li><li>A high level of ownership: you can turn an ambiguous business or customer problem into a practical, measurable plan and carry it through to completion.</li><li>Years of experience are a useful signal, but not the deciding factor. We care more about what you have built, how you reason, and how you respond when models and systems meet the real world.</li></ul><p>Nice to Have</p><ul><li>You do not need everything on this list:</li><li>Contextual bandits, reinforcement learning, recommendation systems, bidding, or other sequential decision systems.</li><li>Probabilistic demand forecasting or hierarchical Bayesian modeling.</li><li>Pricing, revenue management, marketplaces, travel, hospitality, advertising, or e-commerce.</li><li>Causal inference and off-policy evaluation.</li><li>Model drift, data-quality monitoring, and experiment-tracking systems.</li><li>Multi-tenant SaaS or event-driven architectures.</li><li>Debugging distributed systems and third-party integrations in production.</li><li>LLM applications and agentic workflows.</li><li>AWS services such as ECS, SQS, EventBridge, S3, and CloudWatch.</li><li>Hospitality experience is welcome, but not required. We will help you learn the domain.</li></ul><p>What We Value</p><ul><li>Speed with quality: Ship fast, but ship code and models a staff engineer would approve</li><li>AI-native workflow: You don't just know about AI tools, you use them daily to write, debug, and architect</li><li>Ownership: Pick up a problem and drive it to completion without hand-holding</li><li>Simplicity: Elegant solutions over over-engineered ones. Minimal code that does the job</li><li>Curiosity: Our domain (hotel revenue optimization) has real depth. You're excited to learn it</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Our Opportunity<br></span><p><span>Siren is seeking a Programme Development Specialist to support the development of new programmes, partnerships, and proposals that contribute to our regional and international growth.<br></span></p><br><p><span>The ideal candidate is a curious, resourceful, and impact-driven professional who enjoys working across sectors, translating complex information into clear insights, and moving ideas from concept to delivery. You will be comfortable learning quickly, coordinating with different stakeholders, and producing high-quality work in a dynamic environment.<br></span></p><br><p><span>Working closely with the Programme Development Lead and senior leadership, you will help shape Siren’s programme strategy and design high-impact, data-informed initiatives. You will join a collaborative, flexible, and purpose-driven environment where strong ideas are developed into practical projects that support meaningful change.</span><span>​</span><br></p><br><br><br><span>Requirements<span><span>You Will Bring</span><br></span><span><span>Competencies</span><br></span></span><ul><li><span><span>Strong co-ordination skills, with the ability to align contributors across teams, manage competing inputs, and keep proposal or programme development processes moving efficiently.<br></span></span></li><li><span><span>Curiosity and multidisciplinary awareness, with the ability to work across areas such as public sector reform, digital transformation, data, governance, monitoring and evaluation, and related fields.<br></span></span></li><li><span><span>Excellent time management skills, with the ability to prioritise competing tasks, work to tight deadlines, and deliver high-quality outputs on time.<br></span></span></li><li><span><span>Strong internal communication skills, including the ability to brief colleagues clearly, follow up effectively, and ensure that teams have the information they need to contribute to shared deliverables.<br></span></span></li><li><span><span>Strong external communication skills, with the ability to engage professionally with donors, clients, partners, and other stakeholders and tailor messages to different audiences.<br></span></span></li><li><span><span>A strong willingness to learn, with the flexibility to quickly understand new sectors, clients, technologies, and donor requirements.<br></span></span></li><li><span><span>A structured and analytical mindset that supports the development of credible concept notes, project pitches, and full proposals.<br></span></span></li><li><span><span>Strong ethical values and sound professional judgement.<br></span></span></li><li><span><span>A good understanding of the public sector is an advantage, including how institutions, reform processes, service delivery challenges, and donor-funded programmes operate in Lebanon, the MENA region, or comparable contexts.<br></span></span></li><li><span><span>Strong English and Arabic writing skills, with the ability to draft compelling and concise proposals or pitches quickly and confidently. French is an advantage.<br></span></span></li><li><span><span>Experience or expertise in monitoring and evaluation is an advantage.<br></span></span></li><li><span><span>Knowledge of technology, digitisation, or digital transformation is an advantage.<br></span></span></li><li><span><span>Knowledge of bilateral and multilateral donor processes for grants and tenders is an advantage.</span><br></span></li></ul><span><span>Qualifications</span><br></span><ul><li><span><span>Bachelor's degree in Business Administration, International Development, Public Policy, or a related field.<br></span></span></li><li><span><span>3 to 5 years of professional experience in business development, programme development, international development, or a related field. Experience across both the NGO and private sectors is an advantage.<br></span></span></li></ul><p><span><span>Siren is an equal opportunities employer. At Siren, we value ethics, dedication, sustainability, safeguarding, respect, and inclusion.<br></span></span></p><br><p><span><span>Are you interested in working with our dedicated team on impactful projects? We welcome applications from all qualified candidates, regardless of background. We encourage you to apply.<br></span></span></p><br><br><br> </div>

<p>UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff.UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you.</p><p>The Grievances Officer reports to the Senior Field Investigator, A18.</p><p><strong>Responsibilities</strong></p><ul><li>Manages end-to-end the petitions/complaints process, ensuring that adequate study, fair recommendation, and written reply to the petitioner s request have been met within quality standards and time frames as well as provides evidence and materials to support his/her recommendations;</li><li>Participates in defusing tense situations that might arise in association with complex petitions/issues; manages any escalated petitions/ complaints in an appropriate and professional manner;</li><li>Reports on petitions/complaint types, volumes, trends, causes, etc., for executive management; maintains and updates electronic and manual correspondence of petitions for quality assurance documentation;</li><li>Undertakes analysis of the root causes of petitions/complaints, using it as an impetus to drive continuous improvement policies, processes, and procedures;</li><li>Assesses and oversees the implementation of preventative actions of received petitions/complaints ;</li><li>Compiles annual reports including analyzing complaints/queries, highlighting trends and recurring issues facing staff members and Palestine Refugees;</li><li>As appropriate, liaises with internal partners such as Department Heads in matters affecting Agency operations;</li><li>Performs other duties as may be assigned by the supervisor.</li></ul><p><strong>Competencies</strong></p><p>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default.</p><ul><li>Planning and Organizing</li><li>Persuading and Influencing</li><li>Analyzing</li><li>Following Instructions and Procedures</li><li>Learning and Researching</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Education</h2><p>A university degree from an accredited educational institution in Business Administration, Law, or other related discipline.</p><h2>Job - Specific Qualification</h2><p>Not available.</p><h2>Work Experience</h2><p>At least four years of progressively responsible relevant work experience in administration or similar work, is required. Of which two years should have been in petitions/complaints work, is required.</p><p>Applicants are required to mention if they have close relative(s) in UNRWA (mother, father, daughter, son, sister brother), please provide full name(s) and relationship. If applicable, please provide further details below.</p><p>Applicants are required to mention if they are a Palestine refugee. If yes, please provide you Registration Card Number</p><p>Candidates are required to make a declaration as to whether they have any current or past affiliations with non-governmental organisations, academic institutions, political organisations, military, or have/are engaged in activities or have made any public statements, that could be seen to impact their neutrality, objectivity or independence in the performance of their duties for the UN / UNRWA. Any declaration will not necessarily disqualify candidates from consideration for this post. Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A</p>