Factory Jobs
7257 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Mechanical Engineer with minimum 5 years' experience._x000D_ Job located in Achrafieh and covers:_x000D_ Tendering, SD & composite MEP/Arch coordination, materials selection, team assignments & site works supervision, TC, handover, OM & As Built.</p></div></section>
Hiring: Executive & Personal Assistant
<br>
<br>A trading company in Beirut is seeking an experienced Executive & Personal Assistant to support senior management.
<br>
<br>Requirements: strong organizational skills, professionalism, discretion, and good command of English (Arabic/French is a plus).
<br>
<br>???? Send your CV to: layal@rawfert.com
We would like to announce a job opportunity for a restaurant in Beirut:
<br>Floor manager
<br>Supervisor
<br>Waiter
<br>Runner
<br>Hostess
<br>Please send your CV to gracy1981@hotmail.com
<br>Or connect / WhatsApp on 81874394 “Please include Reference From Grace Antoun”
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>A trading company based in Beirut is looking for a Shipping & Logistics Coordinator to manage freight operations to Africa.</p><p>Responsibilities:</p><ul><li>Coordinate and follow up on shipments to African countries by sea and air</li><li>Liaise with freight forwarders, customs, and suppliers</li><li>Track shipments, handle documents, and resolve delays</li><li>Maintain shipping schedules and cost records</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>2+ years experience in shipping, logistics, or freight forwarding</li><li>Fluent French - mandatory for communication with African agents & clients</li><li>Good knowledge of Incoterms, BL, and customs procedures</li><li>Strong follow-up and problem-solving skills</li><li>English is a plus</li></ul><p></p></section>
Italian restaurant in Gemayze is looking for
<br>-waiters : shift 10 hours salary 600 usd Sunday off
<br>-sous chef : shift 10 hours salary 1200 usd and Sunday off
<br>-Supervisor : shift 10 hours slaary 850 usd and sunday off
<br>please share your cv to 78805336
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Conducts inspections and tests on raw materials, semi-finished, and finished products. Records inspection results and maintains accurate quality documentation. Reports non-conformities and assists in root cause analysis. Ensures compliance with company quality standards and Lebanese regulations. Uses measuring instruments and testing equipment accurately. Collaborates with production and technical teams to resolve quality issues. Supports audits and certification processes when required. Maintains cleanliness and calibration of quality control tools. Performs other duties as assigned by the Technical & Quality Control Manager.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>The candidate should have a bachelor degree in Industrial Engineering.</p><p></p></section>
oin our team and be part of a dynamic and professional work environment!
<br>
<br>Position: Hostess Supervisor
<br>Location: Kaslik
<br>
<br>Requirements:
<br>• Previous experience in hospitality or restaurant management
<br>• Strong communication skills
<br>
<br>What We Offer:
<br>• Competitive salary
<br>• Positive and professional workplace
<br>For more info contact: 71803163
indoor Materials sales officer
<br>• Bachelor in business administration
<br>• 3 years experience
<br>• Strong communication skills
<br>• Analytical & Conceptual Skills
<br>• Generating new business
<br>• Preparing price offers
<br>• Dealing with clients
<br>• Cost analysis
<br>• Responsible for warehouse /deliveries
<br>• Handeling customer complaints
indoor Materials sales officer
<br>• Bachelor in business administration
<br>• 3 years experience
<br>• Strong communication skills
<br>• Analytical & Conceptual Skills
<br>• Generating new business
<br>• Preparing price offers
<br>• Dealing with clients
<br>• Cost analysis
<br>• Responsible for warehouse /deliveries
<br>• Handeling customer complaints
indoor Materials sales officer
<br>• Bachelor in business administration
<br>• 3 years experience
<br>• Strong communication skills
<br>• Analytical & Conceptual Skills
<br>• Generating new business
<br>• Preparing price offers
<br>• Dealing with clients
<br>• Cost analysis
<br>• Responsible for warehouse /deliveries
<br>• Handeling customer complaints
indoor Materials sales officer
<br>• Bachelor in business administration
<br>• 3 years experience
<br>• Strong communication skills
<br>• Analytical & Conceptual Skills
<br>• Generating new business
<br>• Preparing price offers
<br>• Dealing with clients
<br>• Cost analysis
<br>• Responsible for warehouse /deliveries
<br>• Handeling customer complaints
A Pharmaceutical company is recruiting a Medical Representative to cover all Lebanese areas.
<br>Job Requirements:
<br>-A Scientific background is mandatory (Preferably Pharmacist, or Biology, Chemistry, Biochemistry...)
<br>- Motorized (The candidate should have his/her own car)
<br>- Fluent in English & French
<br>- 2+ years of experience
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>You will perform professional treatments with top quality standards</p>
<ul>
<li>Recommend the right treatments & products for each client</li>
<li>Achieve sales targets & upsell confidently</li>
<li>Update client files on CRM & follow up on results</li>
<li>Work closely with Advisors & the team</li>
</ul>
<p><b>Requirements</b>:</p>
<p>Degree or Diploma in Physiotherapy, Nursing, Esthetics, Cosmetology,</p>
<p>Presentable</p>
<p>Full-time job: (48 Hours / week. 12-9 PM rotation)</p>
<p>What We Offer</p>
<p>-Good salary</p>
<p>-Attractive commission structure</p>
<p>-Professional, supportive environment</p>
<p>-Real growth opportunities</p>
<p>-Confident, energetic, sales-driven?</p>
<p>We want you!</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Degree or Diploma in Physiotherapy, Nursing, Esthetics, Cosmetology,</p>
<p>Presentable</p><p></p></section>
• Software Developer with seniority level (at least 3 years experience)
<br>• Knowledge in the following:
<br>o Microsoft SQL Server (querying, stored procedures, functions, triggers, replication, and maintenance)
<br>o .NET Framework (C# & VB)
<br>o Entity Framework
<br>o VB6 is a plus
• Software Developer with seniority level (at least 3 years experience)
<br>• Knowledge in the following:
<br>o Microsoft SQL Server (querying, stored procedures, functions, triggers, replication, and maintenance)
<br>o .NET Framework (C# & VB)
<br>o Entity Framework
<br>o VB6 is a plus
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.</span></p><br><p><span>Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. </span></p><br><p><span>Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.</span></p><br><p><span><span>We are looking for a </span></span><b><span>Business Domain Solution Architect</span></b><span><span>to lead the architecture of our </span></span><b><span>Operations Business Domain</span></b><span><span>, covering critical post-trade and operational functions including:</span></span></p><br><br><ul><li><p><span><span>Collateral Management</span></span></p><br></li></ul><br><ul><li><p><span><span>Settlements</span></span></p><br></li></ul><br><ul><li><p><span><span>Reconciliation</span></span></p><br></li></ul><br><ul><li><p><span><span>One Stop Processing (OSP)</span></span></p><br></li></ul><br><p><span><span>This role combines the responsibilities of </span></span><b><span>Business Domain Architect</span></b><span><span>, </span></span><b><span>System Architect</span></b><span><span>, and </span></span><b><span>SBI Architect</span></b><span><span>, making it one of the most strategic architecture positions within the organization.</span></span></p><br><br><p><span><span>You will define the architectural vision for a major business domain, influence product strategy, shape large-scale platform evolution, and ensure successful delivery across multiple development organizations and agile trains</span><span>.</span></span></p><br><br><p><b><span>Your Mission</span></b></p><br><br><p><span><span>As the architectural leader for the Operations domain, you will ensure that business solutions evolve coherently with Murex's platform strategy while delivering measurable value to clients and market participants.</span></span></p><br><br><p><span><span>You will serve as the primary architecture partner for business domain management, product management, development teams, and platform architects, ensuring alignment between business objectives, software architecture, and execution strategy. </span></span></p><br><br><p><b><span>What You Will Do</span></b></p><br><br><p><b><span>Business Domain Architecture</span></b></p><br><br><ul><li><p><span><span>Own the target architecture and roadmap for the Operations domain.</span></span></p><br></li></ul><br><ul><li><p><span><span>Drive the evolution of business capabilities across collateral, settlement, reconciliation, and processing workflows.</span></span></p><br></li></ul><br><ul><li><p><span><span>Translate strategic business challenges into scalable platform solutions.</span></span></p><br></li></ul><br><ul><li><p><span><span>Ensure architectural consistency across products, services, and software functions.</span></span></p><br></li></ul><br><br><ul><li><p><span><span>Define and maintain business solution blueprints and domain architecture documentation.</span></span></p><br></li></ul><br><p><b><span>SBI Architecture Leadership</span></b></p><br><br><ul><li><p><span><span>Define and communicate SBI-level architecture.</span></span></p><br></li></ul><br><ul><li><p><span><span>Ensure epics, features, and implementation roadmaps align with business and platform architecture objectives.</span></span></p><br></li></ul><br><ul><li><p><span><span>Drive architectural trade-offs, investment decisions, sequencing, and dependency management.</span></span></p><br></li></ul><br><ul><li><p><span><span>Collaborate across domains and agile trains to ensure coherent delivery and long-term sustainability. (Derived from the SBI Architect responsibilities shown in the provided material.)</span></span></p><br></li></ul><br><p><b><span>System Architecture</span></b></p><br><br><ul><li><p><span><span>Guide agile trains in delivering solutions aligned with architecture principles and standards.</span></span></p><br></li></ul><br><ul><li><p><span><span>Ensure architecturally significant requirements are identified, documented, and addressed.</span></span></p><br></li></ul><br><ul><li><p><span><span>Manage technical debt and architectural runway investments.</span></span></p><br></li></ul><br><ul><li><p><span><span>Validate solution designs through architecture governance processes.</span></span></p><br></li></ul><br><ul><li><p><span><span>Mentor teams and raise architectural maturity across the organization.</span></span></p><br></li></ul><br><p><b><span>Architectural Governance</span></b></p><br><br><ul><li><p><span><span>Lead architecture reviews and decision-making processes.</span></span></p><br></li></ul><br><ul><li><p><span><span>Own Architecture Decision Records (ADRs) and architecture governance practices.</span></span></p><br></li></ul><br><ul><li><p><span><span>Define and maintain standards, guidelines, design principles, and reference architectures.</span></span></p><br></li></ul><br><ul><li><p><span><span>Influence strategic technology choices and platform evolution</span><span>.</span></span></p><br></li></ul><br><p><b><span>What You Will Own</span></b></p><br><br><p><span><span>You will be accountable for key architecture artifacts including:</span></span></p><br><br><br><ul><li><p><span><span>Architecture vision and multi-year roadmap</span></span></p><br></li></ul><br><ul><li><p><span><span>Domain blueprints and target-state architectures</span></span></p><br></li></ul><br><ul><li><p><span><span>Architecture Decision Records (ADRs)</span></span></p><br></li></ul><br><ul><li><p><span><span>High-level solution and integration diagrams</span></span></p><br></li></ul><br><ul><li><p><span><span>Capability and non-functional architecture documentation</span></span></p><br></li></ul><br><ul><li><p><span><span>Governance frameworks and architecture standards</span></span></p><br></li></ul><br><ul><li><p><span><span>Executive architecture communications and strategy presentations</span></span></p><br></li></ul><br><p><b><span>What We're Looking For</span></b></p><br><br><p><b><span>Required Experience</span></b></p><br><br><ul><li><p><span><span>12+ years of experience designing large-scale enterprise software platforms.</span></span></p><br></li></ul><br><ul><li><p><span><span>Strong software architecture expertise covering distributed systems, cloud-native architectures, event-driven systems, integration platforms, scalability, resilience, and security.</span></span></p><br></li></ul><br><ul><li><p><span><span>Proven experience leading architecture across multiple teams and products.</span></span></p><br></li></ul><br><ul><li><p><span><span>Experience influencing strategic technology decisions without direct authority.</span></span></p><br></li></ul><br><ul><li><p><span><span>Strong understanding of software delivery within agile organizations.</span></span></p><br></li></ul><br><ul><li><p><span><span>Demonstrated ability to mentor senior engineers and architects.</span></span></p><br></li></ul><br><p><b><span>Domain Expertise</span></b></p><br><br><p><span><span>We are particularly interested in candidates with experience in one or more of the following areas:</span></span></p><br><br><ul><li><p><span><span>Capital Markets</span></span></p><br></li></ul><br><ul><li><p><span><span>Securities Finance</span></span></p><br></li></ul><br><ul><li><p><span><span>Collateral Management</span></span></p><br></li></ul><br><br><ul><li><p><span><span>Post-Trade Processing</span></span></p><br></li></ul><br><ul><li><p><span><span>Settlement & Clearing</span></span></p><br></li></ul><br><ul><li><p><span><span>Reconciliation Platforms</span></span></p><br></li></ul><br><ul><li><p><span><span>Operations and Back Office Systems</span></span></p><br></li></ul><br><ul><li><p><span><span>Risk, Regulatory and Financial Market Infrastructure solutions</span></span></p><br></li></ul><br><p><b><span>Leadership Characteristics</span></b></p><br><br><p><span><span>You are:</span></span></p><br><br><ul><li><p><span><span>A strategic thinker capable of defining long-term architectural vision.</span></span></p><br></li></ul><br><ul><li><p><span><span>Comfortable making complex trade-offs involving business value, delivery cost, scalability, and risk.</span></span></p><br></li></ul><br><ul><li><p><span><span>Able to influence senior stakeholders across product, engineering, and business functions.</span></span></p><br></li></ul><br><ul><li><p><span><span>Passionate about architecture excellence, technical mentoring, and organizational transformation.</span></span></p><br></li></ul><br><ul><li><p><span><span>Equally comfortable discussing details with developers and strategy with executives.</span></span></p><br></li></ul><br><p><b><span>Why Join Us?</span></b></p><br><br><p><span><span>This role offers a unique opportunity to:</span></span></p><br><br><ul><li><p><span><span>Shape the future architecture of one of the industry's leading capital markets platforms.</span></span></p><br></li></ul><br><ul><li><p><span><span>Drive business and technology strategy for mission-critical post-trade functions.</span></span></p><br></li></ul><br><ul><li><p><span><span>Work with highly experienced architects, engineers, and domain experts.</span></span></p><br></li></ul><br><ul><li><p><span><span>Influence platform-wide architectural decisions with long-term impact.</span></span></p><br></li></ul><br><ul><li><p><span><span>Operate at the intersection of business innovation, software engineering, and enterprise architecture.</span></span></p><br></li></ul><br><p><span><span>If you are passionate about building the future of financial technology and want to drive architecture at scale, we'd love to hear from you.</span></span></p><br><br><br><br><br> </div>
<p>The Student Housing Monitor is responsible for supporting the safety, security, well-being, and smooth daily operation of the University residence halls. The position requires monitoring residence hall entrances and common areas, assisting residents and visitors, maintaining accurate records, reporting incidents and maintenance concerns, and supporting the implementation of Student Housing policies and procedures. This is a shift-based position, with the majority of assigned duties scheduled during evening and night shifts, including weekends, public holidays, and other non-standard working hours, according to the operational needs of Student Housing.</p><p><strong>1. Duties Performed:</strong></p><p>A. Residence Hall Safety, Security, and Access Control</p><ul><li>Monitors residence hall entrances, common areas, and surrounding spaces to help ensure the safety and security of residents, visitors, staff and university property, and conducts regular inspections to identify safety hazards, damage, vandalism, suspicious activity, or other concerns.</li><li>Monitors and controls resident and visitor access to residence halls, floors, and rooms, verifies authorization and identification as required, and follows established procedures for unauthorized entry and late-night access.</li><li>Responds appropriately to emergencies, fire alarms, evacuations, and other urgent situations as a designated safety/fire warden, and promptly notifies appropriate Student Housing, security and/or emergency personnel.</li></ul><p>B. Resident and Visitor Support</p><ul><li>Welcomes and assists residents, visitors, and service personnel, responds to routine inquires, provides information on Student Housing services and procedures, and directs individuals to the appropriate office or staff member when required.</li><li>Answers telephone calls, accurately records and relays messages, and ensures urgent matters are communicated promptly.</li><li>Maintain a professional, respectful, inclusive, and service-oriented approach while interacting with students, visitors, colleagues and other university stakeholders.</li></ul><p>C. Residence Hall Operations and Administrative Support</p><ul><li>Maintains and monitors the residence hall key system, ensuring keys are securely stored, properly accounted for, and any missing, damaged, or unaccounted for keys are promptly reported.</li><li>Reviews current resident lists, room assignments, and shared Student Housing records to ensure accurate information is available and discrepancies are reported appropriately.</li><li>Maintains accurate shift records and prepares timely reports documenting significant incidents, concerns, maintenance issues, follow-up actions, and information requiring attention by subsequent shifts or management.</li><li>Ensures effective shift-to-shift communication by reviewing previous reports and communicating relevant information to incoming staff and Student Housing personnel.</li></ul><p>D. Policy Compliance, Incident Reporting, and Documentation</p><ul><li>Observes and reports violations of Student Housing rules, unusual or concerning resident behavior, safety concerns, and other incidents through established reporting and escalation procedures.</li><li>Accurately and objectively documents incidents, operational concerns, maintenance issues, facility damage, and other matters through approved reporting system, and follows up as required.</li><li>Escalated matters requiring intervention to the Head Resident, Student Housing Manager, Building Supervisor, or other designated university personnel in accordance with established procedures.</li></ul><p>E. Professional Conduct and Development</p><ul><li>Maintains the confidentiality and privacy of resident information and demonstrates professionalism, sound judgment, reliability, discretion, and composure when handling routine and urgent situations.</li><li>Takes initiative to address routine operational issues, completed assigned responsibilities with minimal supervision, and appropriately escalated matters requiring additional support.</li><li>Participates in required training, staff meetings, emergency preparedness activities, and professional development programs.</li><li>Performs other related duties assigned by the Student Housing Manager or designated supervisor in support of Student Housing operations.</li></ul><p><strong>2. Work Contacts:</strong></p><p>Regular contact with:</p><ul><li>Student Housing Manager</li><li>Head Resident</li><li>Resident Assistants</li><li>Students and residents</li><li>Parents and visitors, as applicable</li><li>Protection personnel</li><li>Building Supervisors and maintenance personnel</li><li>Housekeeping and other service personnel</li><li>Relevant University offices and departments</li></ul><p><strong>3. Independence of Operation:</strong></p><p>Reports to the Student Housing Manager. Works according to established policies and well-defined procedures. Supervisor checks work performance as required.</p><p><strong>4. Supervisory Responsibility:</strong></p><p>None.</p><p><strong>5. Physical Effort:</strong></p><p>Slight physical effort involving standing and walking for extended periods while inspecting facilities and following up with service personnel. Approximately 50% of work time.</p><p><strong>6. Work Conditions:</strong></p><p>Work is primarily performed within University residence halls and includes reception areas, entrances, common spaces, and other designated indoor and outdoor areas.</p><p><strong>Desired Candidate Profile</strong></p>Completion of secondary education (BAC II) is required. 3 years of related experience preferable in a teaching institution. Previous experience in student services, residence life, customer service, hospitality, reception, or a related operational environment is considered an advantage. Good command of written and spoken English. Knowledge of Arabic is required, and knowledge of additional languages is considered an advantage. Good working knowledge of Microsoft Word, Excel, email, and basic online record-management systems. Strong verbal and written communication, interpersonal, organizational, and report-writing skills. Previous experience in student services, residence life, customer service, hospitality, reception, or a related operational environment is considered an advantage.
<p><h4>About Lucidya</h4>
<p>Lucidya is building the next generation of AI-powered customer experience solutions for enterprises across the MENA region. Our new AI Agents business line focuses on deploying intelligent, enterprise-grade AI agents that automate, assist, and augment customer-facing and operational workflows - securely, reliably, and at scale.</p>
<p>This role sits at the heart of turning AI agent concepts into live, business-impacting solutions.</p>
<h4>About the role</h4>
<p>The Project / Delivery Manager owns one critical question:</p>
<p><strong>“How do we execute what we promised?”</strong></p>
<p>You take the Solution Consultant’s vision and turn it into a clear execution plan, structured backlog, and predictable delivery rhythm - from initial scoping through go-live and stabilization.</p>
<p>You are the operational backbone of AI agent pilots and enterprise deployments, ensuring alignment across clients, engineering, data, and AI teams while keeping delivery on track.</p>
<h4>Key responsibilities</h4>
<p><strong>1. Scoping & handover from Solution Consultant</strong></p>
<p>You step in once a pilot or project is conceptually approved.</p>
<p><strong>Formal handover</strong></p>
<p>Receive full delivery context, including:</p>
<ul>
<li>Discovery findings</li>
<li>Workflow maps and agent logic</li>
<li>Success criteria and KPIs</li>
<li>Pilot narrative and client expectations</li>
</ul>
<p>Clarify:</p>
<ul>
<li>Scope, constraints, dependencies, and assumptions</li>
<li>Technical and operational boundaries</li>
</ul>
<p><strong>Scope confirmation</strong></p>
<p>Translate high-level workflows into clear delivery components:</p>
<ul>
<li>AI agent versions (v0, v1, v2…)</li>
<li>Integrations, channels, and data sources</li>
<li>Dashboards, reporting, and monitoring</li>
<li>Training, enablement, and documentation</li>
</ul>
<p>Align internally and with the client on:</p>
<ul>
<li>What is in scope vs out of scope for each phase</li>
</ul>
<p><strong>2. Detailed planning & backlog management</strong></p>
<p>This is where ideas become execution.</p>
<p>You own:</p>
<p><strong>Building the delivery plan and timeline:</strong></p>
<ul>
<li>Milestones, sprints, and go-live checkpoints</li>
<li>Cross-team dependencies (AI, backend, integrations, data, CX ops)</li>
</ul>
<p><strong>Creating and maintaining the delivery backlog:</strong></p>
<ul>
<li>Break down deliverables into tasks and subtasks</li>
<li>Assign clear owners (AI Agent Engineers, Backend, Frontend, Data, Solutions)</li>
</ul>
<p><strong>Keeping tools accurate and trusted:</strong></p>
<ul>
<li>Trello / Jira / Notion as the single source of truth</li>
<li>Task status, blockers, due dates, and changes</li>
</ul>
<p><strong>3. Coordination & day-to-day execution</strong></p>
<p>You are the operational heartbeat of each pilot or project.</p>
<p>Responsibilities include:</p>
<p><strong>Running regular execution cadences:</strong></p>
<ul>
<li>Standups and check-ins</li>
<li>Progress reviews and decision syncs</li>
</ul>
<p><strong>Ensuring tight collaboration between:</strong></p>
<ul>
<li>Solution Consultants (business & workflows)</li>
<li>Engineering and AI teams (implementation)</li>
<li>Client stakeholders (CX, IT, Operations, Compliance)</li>
</ul>
<p><strong>Driving execution discipline:</strong></p>
<ul>
<li>Clear meeting notes</li>
<li>Action items with owners and deadlines</li>
<li>Relentless follow-up until closure</li>
</ul>
<p><strong>4. Risk, change & stakeholder management</strong></p>
<p>AI agent delivery comes with moving parts - you own visibility and control.</p>
<p>You will:</p>
<p><strong>Maintain a risk & issues log covering:</strong></p>
<ul>
<li>Technical risks (data access, integrations, latency, environments)</li>
<li>Business risks (scope creep, stakeholder shifts, external dependencies)</li>
</ul>
<p><strong>Manage change transparently:</strong></p>
<ul>
<li>Assess impact on scope, timelines, and delivery</li>
<li>Align with stakeholders before execution</li>
</ul>
<p><strong>Provide clear, consistent communication:</strong></p>
<ul>
<li>Status updates</li>
<li>Escalations when needed</li>
<li>Expectation management throughout the lifecycle</li>
</ul>
<p><strong>5. UAT, go-live & post-go-live stabilization</strong></p>
<p>Plan and coordinate:</p>
<ul>
<li>UAT cycles and acceptance criteria</li>
<li>Go-live readiness and rollout plans</li>
</ul>
<p>Ensure smooth transition:</p>
<ul>
<li>Monitor early performance and issues</li>
<li>Coordinate fixes and optimizations</li>
</ul>
<p>Own final handover:</p>
<ul>
<li>Documentation</li>
<li>Support transition</li>
<li>Clear ownership post-delivery</li>
</ul>
<h4>Requirements</h4>
<p>5-8 years in:</p>
<ul>
<li>SaaS implementation</li>
<li>Technical project management</li>
<li>Digital or platform delivery</li>
</ul>
<p>3+ years delivering enterprise projects with multiple stakeholders (business & IT)</p>
<p>Proven experience with:</p>
<ul>
<li>Integrations, APIs, and data-driven workflows</li>
<li>Background in CX, contact centers, CRM, or customer-facing platforms is a strong plus</li>
<li>Experience working closely with product and engineering teams in Agile/Scrum environments</li>
</ul>
<h4>Must-have skills</h4>
<p><strong>Project & delivery excellence</strong></p>
<p>Strong command of:</p>
<ul>
<li>Scoping, timelines, milestones</li>
<li>RAID (Risks, Assumptions, Issues, Dependencies)</li>
</ul>
<p>Confident running:</p>
<ul>
<li>Standups, execution reviews, steering meetings</li>
</ul>
<p><strong>Technical literacy (non-coding)</strong></p>
<p>Comfortable with:</p>
<ul>
<li>API-based integrations and webhooks</li>
<li>Data flows between systems</li>
</ul>
<p>Able to:</p>
<ul>
<li>Read basic API documentation and JSON payloads</li>
<li>Translate technical constraints into delivery decisions</li>
</ul>
<p>Solid conceptual understanding of:</p>
<ul>
<li>SaaS platforms</li>
<li>LLMs and AI agent workflows</li>
</ul>
<p><strong>Stakeholder management & communication</strong></p>
<p>Can confidently manage:</p>
<ul>
<li>CX leadership</li>
<li>IT and engineering teams</li>
<li>Internal product and AI stakeholders</li>
</ul>
<p>Produces:</p>
<ul>
<li>Clear documentation</li>
<li>Actionable recaps</li>
<li>Concise, honest status updates</li>
</ul>
<p><strong>Execution mindset</strong></p>
<p>Turns ideas into:</p>
<ul>
<li>Tasks, owners, and deadlines</li>
</ul>
<p>Keeps delivery tools always current and reliable</p>
<p>Strong sense of ownership and follow-through</p>
<p><strong>AI project awareness</strong></p>
<p>Comfortable with:</p>
<ul>
<li>Iterative AI delivery (experiments, versions, evaluation cycles)</li>
<li>Data privacy, guardrails, and quality metrics</li>
</ul>
<p>Understands that AI delivery is adaptive, not linear</p>
<h4>Why join Lucidya’s AI Agents team</h4>
<ul>
<li>Work at the intersection of AI, CX, and enterprise delivery</li>
<li>Shape how AI agents are deployed in real-world, high-impact environments</li>
<li>Partner with strong product, AI, and engineering teams</li>
<li>Own delivery end-to-end - not just coordination</li>
<li>Help define delivery standards for a brand-new AI business line</li>
</ul>
<p>Apply now and help us redefine the future of customer experience with AI agents.</p></p><p></p>
<p><h4>About Deloitte</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<p><strong>Our purpose</strong><br>
Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters mostu2014for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li>Lead the way</li>
<li>Serve with integrity</li>
<li>Take care of each other</li>
<li>Foster inclusion</li>
<li>Collaborate for measurable impact</li>
</ul>
<p>During your tenure as a Manager - Eminence, Media & Digital Marketing - Middle East, you will lead the strategy, governance, and continuous improvement of Deloitteu2019s digital platforms and experience - primarily Deloitte.com, intranet, microsites, and the supporting measurement and optimization ecosystem. You will partner with Growth and business stakeholders to translate priorities into scalable digital roadmaps, ensure best-in-class UX and SEO performance, and drive adoption of digital tools and standards across the region.</p>
<h4>Key responsibilities</h4>
<p><strong>Digital platform leadership & governance</strong></p>
<ul>
<li>Own the regional roadmap for external and internal web platforms (Deloitte.com, intranet, microsites), ensuring alignment with Growth priorities and global standards.</li>
<li>Establish and enforce governance for UX, content quality, accessibility, SEO, tagging/measurement, and release management.</li>
<li>Lead stakeholder planning sessions to translate annual/quarterly business plans into digital experience initiatives and measurable outcomes.</li>
</ul>
<p><strong>Web strategy, UX & conversion optimization</strong></p>
<ul>
<li>Drive user-centric improvements (navigation, content structure, personalization, CTAs) to improve KPIs such as engagement, bounce rate, scroll depth, downloads, and conversions (e.g., RFP submissions).</li>
<li>Lead content audits, information architecture improvements, and experience enhancements across priority pages and journeys.</li>
</ul>
<p><strong>Web transformation & projects</strong></p>
<ul>
<li>Manage modernization and migration initiatives for intranet/extranet and key web properties that happen every other year, including requirements gathering, vendor/global coordination, change management, training, and post-launch stabilization.</li>
<li>Oversee site upgrades, product releases, and technical maintenance in collaboration with global and local stakeholders.</li>
</ul>
<p><strong>Analytics, insights & performance management</strong></p>
<ul>
<li>Own the web measurement framework and KPI model across platforms and campaigns; ensure consistent tracking and reporting.</li>
<li>Lead performance reviews with stakeholders, turning analytics into actionable recommendations and optimization plans.</li>
</ul>
<p><strong>Search engine optimization</strong></p>
<ul>
<li>Define and drive SEO strategy and best practices across the region, partnering with content owners and technical teams to improve visibility and performance.</li>
<li>Leverage the right tools and ensure proper utilization to drive better traffic to our websites.</li>
</ul>
<p><strong>Digital marketing automation</strong></p>
<ul>
<li>Support the regional email automation operating model: intake, prioritization, QA standards, naming conventions, folder structure, templates, approval workflow, and release calendar.</li>
<li>Partner with key stakeholders to translate campaign objectives into automation journeys (emails, nurture, event programs, forms/landing pages where applicable) and define measurement plans.</li>
<li>Ensure data, tracking, and attribution readiness in collaboration with analytics/web owners (UTMs, tracking requirements, conversion events, reporting alignment).</li>
<li>Lead performance reviews: pipeline/lead indicators (as applicable), engagement metrics, database health basics, and campaign ROI reporting u2013 turning results into optimization actions.</li>
<li>Drive enablement: train stakeholders and team members on automation tools and best practices and ensure compliant usage aligned with brand and risk requirements.</li>
</ul>
<p><strong>Digital tools & capability building</strong></p>
<ul>
<li>Own the regional use and optimization of digital experience tools (e.g. Adobe Experience Manager, Adobe Marketo, Customer Journey Analytics/Adobe Analytics, Crownpeak, Search Console, Workfront, Infogram, tracking tools, etc.).</li>
<li>Provide training and enablement to stakeholders and team members; mentor associates and ensure high-quality delivery.</li>
</ul>
<p><strong>Stakeholder management</strong></p>
<ul>
<li>Act as the senior point of contact for digital experience across the firm; manage expectations, prioritize demand, and communicate timelines and trade-offs clearly.</li>
</ul>
<h4>Leadership capabilities</h4>
<ul>
<li>Builds own understanding of our purpose and values; explores opportunities for impact.</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li>
<li>Actively focuses on developing effective communication and relationship-building skills.</li>
<li>Understands how their daily work contributes to the priorities of the team and the business.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Strong experience (7-9 years) across website/CMS management, UX, SEO, analytics, and digital performance optimization.</li>
<li>Proven ability to lead multi-stakeholder programs, governance, and training.</li>
<li>Hands-on familiarity with enterprise digital platforms (AEM/Adobe Analytics/Marketo/CJA/Search Console/Workfront; equivalents acceptable).</li>
<li>Strong communication, project leadership, and data-driven decision-making skills.</li>
<li>Excellent command of Arabic and English.</li>
</ul></p><p></p>
Job Purpose
<br>
<br>The Operations Manager is responsible for overseeing the day-to-day operations of the restaurant, ensuring operational excellence, exceptional guest experience, profitability, and compliance with company standards. The role is accountable for driving performance across all departments, including Front of House (FOH), Back of House (BOH), bar operations, reservations, and support functions, while maintaining the highest standards of quality, service, food safety, and employee engagement.
<br>
<br>Key Responsibilities
<br>Operations Management
<br>Oversee the daily operations of the restaurant to ensure smooth and efficient service.
<br>Ensure full compliance with company policies, SOPs, and operational standards.
<br>Monitor service quality and guest satisfaction, taking corrective action when necessary.
<br>Ensure seamless coordination between FOH, BOH, bar, reservations, and support teams.
<br>Conduct regular operational audits and inspections to maintain excellence.
<br>Leadership & Team Management
<br>Lead, coach, and develop restaurant managers, supervisors, and department heads.
<br>Foster a culture of accountability, professionalism, and continuous improvement.
<br>Conduct regular meetings, briefings, and performance reviews.
<br>Identify training needs and support employee development initiatives.
<br>Ensure proper staffing levels and workforce planning.
<br>Financial Management
<br>Manage and monitor the restaurant's P&L performance.
<br>Control labor costs, food costs, beverage costs, and operational expenses.
<br>Analyze sales, profitability, and productivity reports.
<br>Develop and implement strategies to improve revenue and profitability.
<br>Participate in budgeting and forecasting processes.
<br>Guest Experience
<br>Ensure the highest standards of customer service and hospitality.
<br>Handle major guest complaints and ensure prompt resolution.
<br>Monitor guest feedback and implement improvement plans.
<br>Drive guest loyalty and repeat business initiatives.
<br>Food Safety & Quality Assurance
<br>Ensure compliance with food safety regulations, HACCP standards, and hygiene requirements.
<br>Conduct regular food quality inspections and tasting sessions.
<br>Monitor cleanliness, sanitation, and maintenance standards throughout the facility.
<br>Ensure corrective actions are implemented promptly when deficiencies are identified.
<br>Inventory & Cost Control
<br>Oversee inventory management and stock control processes.
<br>Monitor purchasing, receiving, and storage procedures.
<br>Ensure proper portion control and recipe adherence.
<br>Minimize waste, theft, and inventory discrepancies.
<br>Strategic Planning & Business Development
<br>Develop and implement operational improvement initiatives.
<br>Support marketing and promotional activities to drive business growth.
<br>Identify opportunities to improve productivity, efficiency, and profitability.
<br>Participate in the planning and execution of new concepts, menus, and service enhancements.
<br>Compliance & Administration
<br>Ensure compliance with labor laws, health regulations, and company policies.
<br>Review operational reports and ensure accurate documentation.
<br>Maintain effective communication with senior management and stakeholders.
<br>Ensure all required licenses, permits, and certifications remain valid.
<br>Key Performance Indicators (KPIs)
<br>Sales growth and revenue targets
<br>Profitability and P&L performance
<br>Food cost and labor cost percentages
<br>Guest satisfaction scores
<br>Employee turnover and retention
<br>Hygiene and food safety audit results
<br>Training completion rates
<br>Operational compliance and SOP adherence
<br>Qualifications
<br>Education
<br>Bachelor's Degree in Hospitality Management, Business Administration, or a related field.
<br>Experience
<br>Minimum 5–8 years of experience in restaurant operations management.
<br>Proven experience managing high-volume restaurants or restaurant chains.
<br>Strong understanding of FOH, BOH, bar, reservations, and financial operations.
<br>Skills
<br>Leadership and team management
<br>Financial and business acumen
<br>Strategic planning and problem-solving
<br>Excellent communication and interpersonal skills
<br>Knowledge of restaurant systems and reporting tools
<br>Strong organizational and decision-making abilities
<br>Personal Competencies
<br>Results-oriented
<br>Strong leadership presence
<br>High level of accountability
<br>Customer-focused mindset
<br>Ability to work under pressure
<br>Proactive and solution-oriented
<br>Detail-oriented with strong operational discipline
<br>Continuous improvement mindset