Food industries engineer Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a Full Stack Software Developer to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> About the Job: As a Full Stack Developer you’ll design, build, and maintain features across the full stack — from database and back-end services through to the front-end screens our customers use every day.<br> You’ll work within a collaborative, cross-functional team to solve real technical challenges and deliver improvements that thousands of grant managers rely on across the UK and beyond.<br> We’re a remote-first company, so you’ll collaborate with teammates across locations and are trusted to do your best work wherever you’re based.<br> This is a hands-on development role for someone who’s ready to take ownership of features and grow their skills quickly.<br> You’ll contribute to technical discussions, learn from experienced engineers, and help raise the quality of everything we ship.<br> Just as importantly, this is an AI-native role.<br> We expect you to use modern AI tooling to problem-solve and deliver faster every day, while also helping us build AI capabilities directly into the Flexigrant platform.<br> If using AI to accelerate your work is already second nature to you, you’ll fit right in.<br> Key responsibilities Design, develop, and maintain robust, scalable, and secure features across the full stack Write clean, efficient, well-documented code that adheres to best practices Use AI tooling as a core part of your daily workflow to problem-solve, write, review, and ship code faster Help build AI-powered features into the Flexigrant platform Contribute to technical discussions and architectural decisions within the team Take part in code reviews to maintain quality and share knowledge Debug and resolve issues across the application stack Work with the Product Owner and team to refine requirements and turn them into working software Participate in agile ceremonies — sprint planning, daily stand-ups, and retrospectives Contribute to continuous improvement of our development processes and practices Help support and maintain the production environment Stay current with emerging technologies, with a particular focus on advances in AI 2+ years of professional software development experience building secure, scalable applications in a fast-paced Agile environment Strong proficiency in C# / VB.<br>NET and the .<br>NET stack, including .<br>NET Core and ASP.<br>NET (MVC / Web API) Solid front-end skills across HTML, CSS, JavaScript and TypeScript Experience coding responsive web applications for a range of devices and browsers Strong relational database skills, particularly MS SQL Server and T-SQL, including schema design, data modelling, and query optimisation Good understanding of application architecture and software design principles (SOLID, DRY, object-oriented design) Understanding of security best practices in software development Knowledge of RESTful API design and implementation, and service-based architecture Experience with cloud platforms, preferably Microsoft Azure Experience with version control systems Understanding of CI/CD pipelines and DevOps practices Ability to write automated tests (unit, integration, etc.<br>) Experience using Claude Code and/or other AI coding tools (e.<br>g. Cursor, GitHub Copilot) as part of day-to-day development Experience using agentic AI software development lifecycles and workflows Ability to translate requirements from meetings and conversations into user stories or technical specs Working AI-Native AI is central to how we build, not an afterthought.<br> This role calls for someone who is AI-native: you already reach for AI to accelerate your work, and you’re excited to help embed AI deeper into both our development process and our product.<br> We’ll explore your AI fluency in the interview, so be ready to talk through — and show — how you work.<br> What “AI-native” means to us: You use AI coding tools such as Claude Code, Cursor, or GitHub Copilot as a natural, daily part of how you write, review, test, and ship code You have experience with agentic AI software development lifecycles and workflows — directing AI agents to plan, build, and iterate on real work, rather than using AI only for autocomplete or to answer one-off questions and queries You know how to prompt, steer, and critically review AI output, keeping quality and security high rather than blindly accepting suggestions You’re keen to help design and build AI-powered features into the Flexigrant platform You stay on top of a fast-moving field, continually adopting new tools and techniques that make you and the team more effective The bar here is high: we’re looking for someone at least as AI-native as our strongest engineers, and ideally someone who can raise it further.<br> Personal Characteristics Strong problem-solving skills with attention to detail Excellent written and verbal communication, able to be clear, concise, and accurate with both technical and non-technical audiences Self-motivated, with the ability to work independently when needed Collaborative team player who thrives in cross-functional environments Genuine passion for learning and staying current with technology, especially AI Pragmatic approach to development, with a focus on delivering value Resilience and adaptability when facing technical challenges Customer-focused mindset that considers end-user impact</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>CEQUENS is a leading global communications platform as a service (CPaaS) provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions.<br> Established in 2011, CEQUENS offers a comprehensive suite of APIs, including SMS, WhatsApp for Business, Voice, Push Notifications, and more, enabling seamless and personalized interactions across multiple channels.<br> Our partner network covers MEA region with international access to messaging hubs worldwide and our clients include major banks, credit cards, digital payments, OTT applications, government authorities, health and education, and other industry verticals.<br> This is a sales role.<br> The Head of Wholesale is responsible for winning international wholesale new business , driving new business initiatives, and managing the profitability of account activities.<br> This role involves hunting and winning major global accounts and representing the company at industry events, and aligning trading activities with the company's overall strategy.<br> Main Areas of Responsibility Business Development and Sales Management: Winning new business and increase sales in the wholesale segment, aiming to add a specific number of new accounts each quarter.<br> This a new business development role.<br> Support acquisition of global accounts and tier 1 and 2 international enterprises.<br> Manage the buying and selling processes and the overall profitability of accounts.<br> This is a target sales role (induvial and team targets) Develop and execute a comprehensive business development strategy to drive growth and increase market share.<br> Team Leadership and Development: Lead and develop the team's technical and professional skills.<br> Serve as the primary point of contact for escalation for anything related to the partners.<br> Regularly communicate updates on account progress and new requirements to ensure smooth operations.<br> Supervise the amendment of contracts to ensure compliance with organizational standards and perform quality checks.<br> Strategic Representation and Networking: Represent CEQUENS at relevant industry events and conferences, ensuring measurable returns on investment.<br> Keep the trading team updated with the latest industry changes and developments.<br> Financial and Operational Oversight: Oversee the follow up, if needed, for the collection of invoices.<br> Establish clear objectives and KPIs for traders that align with the company's strategic goals.<br> Educational and Professional Qualifications: Required: University Graduate in Business or Marketing.<br> Preferred: MBA or equivalent postgraduate qualification.<br> MUST have 10 plus years of related experience CPaaS or telecom industry, with a proven track record in winning business in Wholesale.<br> Skills: Proven new business/sakes winnign experience in SMS Wholesale and trading clients Strong account management skills dealing with Mega/multiple accounts Experience with dealing with business like TikTok, Microsoft, Google.<br>. Demonstrated ability to achieve strong sales results in targeted enviroment Effective leadership skills capable of driving the account management team towards achieving business and operational goals.<br> Excellent skills in conflict resolution, problem-solving, and interpersonal communications.<br> Proficient in mentoring and coaching team members across various levels.<br> Understanding of pricing strategies and financial management within the trading sector.<br> Willingness and ability to travel frequently for business needs.<br> Commitment to continuous professional development through industry-related education.<br> Strong relationship-building and influential skills.<br></span> </div>

<p>1. Background: As part of an EU-funded programme, Ceasefire is planning to organise an expert workshop in Beirut, Lebanon. The workshop will bring together 15 representatives of Syrian civil society organisations and a panel of five experts to discuss accountability and justice mechanisms for Syria. The event will also be attended by five staff members from Ceasefire and Syrians for Truth and Justice (STJ), as well as potentially other stakeholders, bringing the total number of participants to 24 26. To ensure the effective and professional delivery of the event, Ceasefire is seeking to contract a qualified service provider to manage the required logistical and administrative arrangements. These will include hotel accommodation, venue hire, visa facilitation for participants travelling from Syria, catering and refreshments, interpretation, stationery and other related services, as detailed below.</p><p>2. Purpose of the Assignment: The purpose of this assignment is to provide comprehensive event management, accommodation and logistical support to ensure the successful organisation and delivery of the event. In addition to arranging the venue and accommodation for 24 26 participants, the selected service provider will be responsible for coordinating visa facilitation for the 15 participants travelling from Syria, as well as catering and refreshments for 24 26 participants, event branding and design, registration support, simultaneous interpretation between Arabic and English, all necessary event equipment, including microphones, speakers and headsets, stationery, and other event-related supplies. The workshop is expected to last three days, so accommodation should be provided for four nights.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience organising conferences, workshops or similar events.</li><li>Experience supporting international participants and visa applications.</li><li>Strong networks with venues, caterers, interpreters and other relevant suppliers.</li><li>Experience organising bilingual Arabic-English events.</li><li>Capacity to provide on-site support throughout the event.</li><li>Fluency in English and Arabic within the proposed event-management team.</li></ul><p>Experience supporting civil society, human rights or international development events will be considered an advantage.</p>

Project Manager needed for a contracting company (15 years Experience). <br>• Manage and supervise construction projects from planning to completion. <br>• Ensure projects are delivered on time, within budget, and according to quality standards. <br>• Coordinate with engineers, contractors, consultants, suppliers, and clients. <br>• Monitor project progress, schedules, budgets, and resources. <br>• Lead project teams and ensure effective communication among all stakeholders. <br>• Identify and resolve project-related issues and risks. <br>• Ensure compliance with safety regulations and construction standards

<p>US-Based Architectural Lighting Company | International Projects</p><p>Bold Lighting is seeking a strategic and results-driven B2B Marketing Manager in Dbayeh, Lebanon to lead its product and brand marketing initiatives. This role is based in Lebanon and is essential for expanding the company's presence across global markets.</p><p>Responsibilities:</p><ul><li>Lead product marketing, including market research and product positioning.</li><li>Define value propositions for each product line and collaborate with R&amp;D.</li><li>Adapt product messaging for regional preferences.</li><li>Align marketing efforts with international sales teams.</li><li>Develop marketing materials for the U.S. rep network and international distributors.</li><li>Support reps with campaigns and promotional materials.</li><li>Oversee production of brochures, datasheets, case studies, and videos.</li><li>Manage digital channels, including the website and social media.</li><li>Ensure brand consistency and optimize content.</li><li>Plan and lead participation in key industry events.</li><li>Manage logistics, booth design, and vendor coordination.</li><li>Conduct competitive research and identify new market opportunities.</li><li>Partner with leadership to shape product roadmaps and revenue plans.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>5+ years of marketing or product management experience in the architectural lighting or building materials industry.</p><p>Strong understanding of specifier-driven sales cycles.</p><p>Proficient in digital marketing, event planning, and content development.</p><p>Familiarity with CRM systems, website CMS, Adobe Creative Suite, and marketing automation tools.</p><p>Fluent in English and Arabic, French is a strong advantage.</p><p>Willingness to travel to target markets as needed.</p>

Requirements: <br>• Minimum of 2 years of experience in CRM support or Sales Operations. <br>• Hands-on experience with CRM systems such as Syncwise and/or Navision is preferred. <br>• Strong communication and coordination skills. <br>• Proficient in Microsoft Office, especially Excel and Outlook. <br>• Ability to work independently and handle multiple priorities. <br> <br>Job Description: <br> <br>• Strong ability to manage multiple tasks and prioritize effectively. <br>• Clear, concise, and professional communication, both written and verbal. <br>• Ability to juggle various administrative duties and meet deadlines. <br>• Efficiently managing schedules, meetings, and office tasks without oversight. <br>• Quick thinking to resolve minor conflicts or operational challenges with a focus on finding practical solutions. <br>• Professional and courteous demeanor when interacting with clients, visitors, and staff. <br>• Ability to handle sensitive or confidential information with the utmost care and professionalism. <br>• Comfortable working on multiple tasks simultaneously and adapting quickly to changing priorities. <br>• Strong working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office management software. <br>• Familiarity with pharmaceutical or healthcare sales processes. <br>• Experience in end-user training and support. <br>• Analytical mindset with attention to detail. <br>System Support & Vendor Coordination <br>• Follow up with the Syncwise Company for any technical issues or system malfunctions. <br>• Follow up with the Navision Company to resolve any operational issues related to the CRM. <br>• Address and resolve problems reported by medical representatives, salesmen, and supervisors related to the CRM systems

Job Summary <br> <br>We are looking for an experienced Travel Consultant to join our team. The ideal candidate will have a strong background in ticketing and travel package design, along with hands-on proficiency in the Amadeus reservation system. <br> <br> <br> <br>Key Responsibilities <br> <br>-Advise clients on destinations, travel options, visas, and travel-related requirements <br>-Issue, reissue, and refund airline tickets accurately and efficiently <br>-Design and sell customized travel packages (flights, hotels, transfers, excursions) for individuals and groups <br>-Book and manage reservations using the Amadeus GDS system <br>-Handle client inquiries, quotations, and follow-ups in a timely, professional manner <br>-Coordinate with airlines, hotels, and other suppliers to secure the best rates and availability <br>-Stay up to date on fares, promotions, airline policies, and industry regulations <br>-Resolve booking issues, schedule changes, and client complaints professionally <br>-Maintain accurate records of bookings, payments, and client files <br> <br> <br>Requirements <br> <br>-Minimum 2 years of experience in a travel agency or similar role <br>-Proven experience with airline ticketing (issuing, reissuing, refunds) <br>-Solid experience building and selling travel packages <br>-Proficiency in the Amadeus GDS system is required <br>-Strong knowledge of fare rules, routings, and international travel documentation <br>-Excellent communication and customer service skills <br>-Fluency in Arabic and English; French is a plus <br>-Detail-oriented, organized, and able to multitask under pressure

<p><h4>Description</h4> <p>Aspire Software is looking for a Business Development Representative to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the job</h4> <p>The Business Development Representative (BDR) is responsible for generating new business opportunities by engaging prospective customers, qualifying leads, and scheduling meetings for the Account Executive team.</p> <h4>Key responsibilities</h4> <ul> <li>Conduct outbound calls and outreach to prospective customers</li> <li>Qualify inbound and outbound leads based on defined criteria</li> <li>Schedule meetings and product demonstrations for Account Executives</li> <li>Maintain accurate records of activities in CRM systems</li> <li>Collaborate with sales and marketing teams to optimize outreach efforts</li> </ul> <h4>Requirements</h4> <ul> <li>Strong communication and interpersonal skills</li> <li>Ability to manage high-volume outreach and multitask effectively</li> <li>Basic understanding of sales processes and customer engagement</li> <li>Experience with CRM tools is an asset</li> <li>Self-motivated with a results-driven mindset</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Previous experience in a sales or customer-facing role</li> <li>Comfortable working in a fast-paced, target-driven environment</li> </ul></p><p></p>

Join our new coffee-to-go concept. <br> <br>We’re looking for a friendly, motivated Junior Barista who is eager to learn. No experience required—training provided. <br> <br>Responsibilities <br> <br>• Prepare drinks following recipes and training. <br>• Welcome customers, take orders and process payments. <br>• Pack takeaway and delivery orders. <br>• Keep the workspace clean and supplies stocked. <br>• Assist with opening and closing duties. <br> <br>Requirements <br> <br>• Positive attitude and good customer service skills. <br>• Punctual, reliable and willing to learn. <br>• Comfortable working in a busy environment. <br>• English proficiency is required; French is a plus. <br> <br>Location: Achrafieh, Beirut <br>Schedule: Part-time, six days per week; shifts and weekly day off discussed during the interview. <br>Salary: Discussed during the interview. <br> <br>Apply through this platform with your CV

An Iconic Music House & Nightclub is Reopening soon in the heart of Beirut, and we are looking for passionate and experienced hospitality professionals to join our team. <br>Working Schedule: <br>• 4 working days per week (2 days off) <br>• Weekdays: 6:00 PM - 2:00 AM <br>• Weekends: 9:00 PM - 5:00 AM <br>Requirements: <br>• Previous experience in the nightlife industry is mandatory (Nightclubs, Beach Clubs, VIP Lounges, or similar venues). <br>• Presentable, dynamic, and customer-oriented personality. <br>• Excellent communication and interpersonal skills. <br>• Ability to thrive in a fast-paced and high-energy environment. <br>Salary is negotiable (based on qualifications and relevant experience) + tips + other benefits <br>To apply, please send your resume to: deploya.lb@gmail.com

Junior Bartender/Barback " Preferably Female" (Night Club in Beirut) | 800$ <br>An Iconic Music House & Nightclub is Reopening soon in the heart of Beirut, and we are looking for passionate and experienced hospitality professionals to join our team. <br>Working Schedule: <br>· 4 working days per week <br>· Weekdays: 6:00 PM - 2:00 AM <br>· Weekends: 9:00 PM - 5:00 AM <br>Requirements: <br>· Previous experience in the nightlife industry is mandatory (Nightclubs, Beach Clubs, VIP Lounges, or similar venues). <br>· Presentable, dynamic, and customer-oriented personality. <br>· Excellent communication and interpersonal skills. <br>· Ability to thrive in a fast-paced and high-energy environment. <br>Salary is negotiable (based on qualifications and relevant experience) + tips + other benefits <br>To apply, please send your resume to: 03706792

An Iconic Music House & Nightclub is Reopening soon in the heart of Beirut, and we are looking for passionate and experienced hospitality professionals to join our team. <br>Working Schedule: <br>• 6 working days per week (1 day off) <br>• Weekdays: 7:00 PM - 2:00 AM <br>• Weekends: 9:00 PM - 4:00 AM <br>Requirements: <br>• Previous experience in the nightlife industry is mandatory (Nightclubs, Beach Clubs, VIP Lounges, or similar venues). <br>• Presentable, dynamic, and customer-oriented personality. <br>• Excellent communication and interpersonal skills. <br>• Ability to thrive in a fast-paced and high-energy environment. <br>Salary is negotiable (based on qualifications and relevant experience) + tips + other benefits <br>To apply, please send your resume to: deploya.lb@gmail.com

An Iconic Music House & Nightclub is Reopening soon in the heart of Beirut, and we are looking for passionate and experienced hospitality professionals to join our team. <br>Working Schedule: <br>• 6 working days per week (1 day off) <br>• Weekdays: 7:00 PM - 2:00 AM <br>• Weekends: 9:00 PM - 4:00 AM <br>Requirements: <br>• Previous experience in the nightlife industry is mandatory (Nightclubs, Beach Clubs, VIP Lounges, or similar venues). <br>• Presentable, dynamic, and customer-oriented personality. <br>• Excellent communication and interpersonal skills. <br>• Ability to thrive in a fast-paced and high-energy environment. <br>Salary is negotiable (based on qualifications and relevant experience) + tips + other benefits <br>To apply, please send your resume to: deploya.lb@gmail.com

An Iconic Music House & Nightclub is Reopening soon in the heart of Beirut, and we are looking for passionate and experienced hospitality professionals to join our team. <br>Working Schedule: <br>• 6 working days per week (1 day off) <br>• Weekdays: 7:00 PM - 2:00 AM <br>• Weekends: 9:00 PM - 4:00 AM <br>Requirements: <br>• Previous experience in the nightlife industry is mandatory (Nightclubs, Beach Clubs, VIP Lounges, or similar venues). <br>• Presentable, dynamic, and customer-oriented personality. <br>• Excellent communication and interpersonal skills. <br>• Ability to thrive in a fast-paced and high-energy environment. <br>Salary is negotiable (based on qualifications and relevant experience) + tips + other benefits <br>To apply, please send your resume to: deploya.lb@gmail.com

An Iconic Music House & Nightclub is Reopening soon in the heart of Beirut, and we are looking for passionate and experienced hospitality professionals to join our team. <br>Working Schedule: <br>• 6 working days per week (1 day off) <br>• Weekdays: 7:00 PM - 2:00 AM <br>• Weekends: 9:00 PM - 4:00 AM <br>Requirements: <br>• Previous experience in the nightlife industry is mandatory (Nightclubs, Beach Clubs, VIP Lounges, or similar venues). <br>• Presentable, dynamic, and customer-oriented personality. <br>• Excellent communication and interpersonal skills. <br>• Ability to thrive in a fast-paced and high-energy environment. <br>Salary is negotiable (based on qualifications and relevant experience) + tips + other benefits <br>To apply, please send your resume to: deploya.lb@gmail.com

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To deliver an excellent customer experience by professionally handling reception duties, managing customer complaints efficiently, and preparing analytical reports on complaint trends and resolution rates.</p><p>Manage large volumes of incoming calls, recorded messages, and WhatsApp messages from customers</p><p>Respond to customer inquiries and complaints in time</p><p>Demonstrate strong problem-solving skills and the ability to handle customer issues efficiently</p><p>Act as a link between the distributor and the head distributor, ensuring smooth coordination and communication</p><p>Ability to collect, analyze, and prepare statistics related to customer satisfaction</p><p>Monitor customer feedback and contribute to improving service quality</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 2 years experience in FNB sector .</li><li>Maintain a professional appearance and presence at all times</li><li>Excellent communication skills</li><li>Hold a Bachelor s degree or a related field</li></ul><p></p></section>

We are seeking a skilled and experienced Mechanical Technician to join our construction team. The successful candidate will be responsible for installing, maintaining, testing, and troubleshooting mechanical systems and equipment at construction sites, ensuring that all works are executed according to approved drawings, project specifications, quality standards, and safety regulations. <br> <br>Key Responsibilities <br> <br>Install, maintain, and repair mechanical systems and equipment in residential, commercial, and other construction projects. <br> <br>Execute mechanical works related to HVAC systems, ventilation, plumbing, drainage, and other building mechanical services. <br> <br>Read and interpret mechanical drawings, technical specifications, and equipment installation manuals. <br> <br>Assist in the installation of air conditioning units, ventilation ducts, pumps, motors, piping networks, and related equipment. <br> <br>Perform equipment inspections, testing, troubleshooting, and corrective maintenance. <br> <br>Identify mechanical faults and carry out necessary repairs to ensure proper system operation. <br> <br>Assist in the installation and testing of chilled water systems, water supply systems, and drainage networks, as applicable. <br> <br>Coordinate with mechanical engineers, site engineers, electricians, and other trades to ensure proper execution of works. <br> <br>Ensure that all installations comply with approved drawings, project requirements, and applicable safety standards. <br> <br>Monitor the quality of mechanical installations and report technical issues to the direct supervisor. <br> <br>Follow up on tools, equipment, and material requirements and report shortages to the supervisor. <br> <br>Maintain tools and equipment in good working condition and minimize material waste. <br> <br>Follow site safety procedures and use appropriate personal protective equipment (PPE). <br> <br>Assist in conducting system testing, commissioning, and handover activities

‼️ PrimeTalent is Hiring‼️ <br>Package around $1,000 – 1,200 <br> <br>We are hiring a Restaurant Sales Executive for our company in Sin El Fil area. <br> <br>Key Responsibilities: <br>• Visit restaurants & promote HORECA Software solutions <br>• Present products, prepare quotations & close deals <br>• Achieve sales targets and maintain CRM follow-ups <br>• Build strong client relationships & HORECA PR <br>• Identify & approach HORECA clients <br> <br>Key Qualifications: <br>• 2+ Years of Experience in F&B Sales <br>• Fluency in English <br>• Car is a MUST <br> <br>We are Offering: <br>• Working Days Mon – Fri from 9:00 AM till 5:00 PM <br>• Package around $1,000 – 1,200 + Commission <br>• Phone allowance <br> <br>Interested candidates can apply via WhatsApp on 81795407 or email us @ info@primetalentlb.com mentioning Restaurant Sales Executive / Sin El Fil in the subject line

Key Responsibilities: <br> <br>Lead, motivate, and manage the Call Center team <br>Monitor daily operations, productivity, and service quality <br>Set and track KPIs and performance targets <br>Monitor call quality, customer satisfaction, and service levels <br>Analyze call center reports and identify areas for improvement <br>Develop coaching and training plans for team members <br>Handle escalated customer issues professionally <br>Optimize workflows and ensure efficient call handling <br>Prepare regular performance reports for management <br>Coordinate with other departments to improve the overall customer experience <br> <br>Requirements: <br> <br>3+ years of experience in Call Center Management / Team Leadership <br>Strong leadership and people-management skills <br>Excellent communication and problem-solving abilities <br>Strong knowledge of call center KPIs and reporting <br>Excellent Arabic and English communication skills; French is a plus <br>Good command of MS Office and call center/CRM systems <br>Ability to work under pressure and meet targets <br>Strong organizational and analytical skills

<p>The Blue House Tea is looking for a friendly, organized, and passionate Tea Shop Keeper to join our Beirut team.</p><p><b>Responsibilities</b></p><ul><li>Welcome customers and provide an exceptional tea experience.</li><li>Prepare and serve tea, matcha, and seasonal beverages.</li><li>Sell teas, accessories, and gift collections.</li><li>Process sales and invoices using the POS system.</li><li>Prepare tea service for private events and coordinate with the waitstaff.</li><li>Maintain the shop s presentation, cleanliness, and stock.</li></ul><p>Requirements</p><ul><li>Experience in retail, hospitality, or caf s is preferred.</li><li>Fluent in Arabic and English.</li><li>French is a plus.</li><li>Professional appearance with excellent customer service skills.</li><li>Comfortable using a POS system.</li></ul><p>We Offer</p><ul><li>Competitive salary based on experience.</li><li>Sales commission.</li><li>Training and career growth within a premium lifestyle brand.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Experience in retail, hospitality, or caf s is preferred.</p><p>Fluent in Arabic and English.</p><p>French is a plus.</p><p>Professional appearance with excellent customer service skills.</p><p>Comfortable using a POS system.</p>