IT Jobs in Lebanon

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Trigyn has an opportunity for an Data Engineer. This resource will be working in Beirut Lebanon.</p><p><br></p><p>Job Description:</p><p><br></p><p>The Data Engineer will perform the following tasks:</p><p>• Design, build, and maintain ETL/ELT pipelines.</p><p>• Automate data ingestion from various sources (databases, APIs, streaming services).</p><p>• Implement data validation and quality checks.</p><p>• Use platforms like Azure for cloud-based data solutions.</p><p>• Work with Data Scientists and Full stack Web Developers to provide clean, reliable data.</p><p>• Create and maintain comprehensive technical documentation, including user manuals, training materials, and product specifications, also developing functional specifications.</p><p>• Provide ongoing support for deployed pipelines including version control, data recovery processes, and deployment strategies.</p><p>• Research emerging technologies and industry trends, staying up to date with developments in the field, and actively assisting in testing and evaluating new products, tools, and technologies.</p><p><br></p><p><br></p><p>The Data Engineer is expected to fulfil the following deliverables:</p><p>• Completed project plan at project inception.</p><p>• Technical documentation and user manuals for assigned tasks, including dataflow and entity relationship diagrams.</p><p>• Progress reports with time sheets reflecting task fulfilment and project progress.</p><p>• Final source code, design assets, documentation and all related components to pipelines and applications are being developed.</p><p>• Other related deliverables as needed.</p><p><br></p><p>Qualifications</p><p><br></p><p>A minimum high school diploma with a certification or degree in Information Systems, Information Technology, Computer Science, Statistics or related area is required.</p><p><br></p><p>A minimum of 5+ years of professional experience with Python, SQL, cloud environments container orchestration (Kubernetes), and DevOps automation is required.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>• Strong familiarity with semantic modelling, knowledge graphs, and AI/ML integration for data systems is desirable.</p><p>• Excellent analytical, problem-solving, and communication skills are required.</p><p>• Knowledge in database design, and development using MS SQL Relational Database is required.</p><p>• English and French are the working languages of the client; and Arabic is a working language of client.</p><p>• For this position, fluency in English is required.</p></div>

Acquiring Application Support – Riyadh KSA <br> <br> <br> <br>Job Description <br> <br>Our esteemed client is expanding its financial operations to support their acquiring and card scheme processing needs, starting in Saudi Arabia with potential extensions across other Gulf countries. They are looking to recruit a skilled Acquiring Application Support Analyst to join their team and contribute to this exciting growth, providing hands-on support for clearing, settlement, and reconciliation applications critical to the bank’s card acquiring business. <br> <br>Requirements <br> <br>Technical knowledge of scheme clearing processes, file formats, data elements, clearing cycles, and settlement reports. <br>Expertise in GL Accounting, including accounting entries, posting to core banking, and associated reconciliation. <br>Strong troubleshooting and problem-solving capabilities, particularly for Java-based applications. <br>Deep knowledge of Unix and Oracle. <br>Proven experience as a Clearing/Reconciliation Application Support Analyst. <br>Willingness to travel as required and to relocate abroad (KSA, Gulf, and other locations). <br>Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or a related technical field. <br>Experience with FIS products (IST Clearing, IST MAS). <br>Highly motivated, with a strong ability to work under pressure in a fast-paced financial environment. <br>Excellent communication skills, with the ability to explain technical issues to non-technical stakeholders. <br>Strong analytical and problem-solving mindset. <br>Ability to work in an agile environment and adapt quickly to new systems and processes. <br> <br>Share this post

<p>The IC will provide specialized technical expertise and architectural guidance for transitioning on-premises applications to Microsoft Azure. The IC will work in close coordination with the internal development and infrastructure teams to audit existing application workloads, evaluate current Proxmox VM resource metrics, and analyze performance requirements. Based on this assessment, the consultant will design tailored cloud architecture blueprints, formulate step-by-step system migration strategies, and recommend the most cost-effective Azure resource allocations to achieve optimal performance. The IC will deliver actionable solution designs and technical specifications for the internal teams to execute during provisioning and deployment.</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications/special skills</h2> <p>A bachelor's degree in Computer Science, Computer Engineering, Information Technology, Cloud Architecture, Systems Engineering, or related technical fields is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed.</p> <p>A minimum of 4 years of professional experience in cloud systems architecture, IT infrastructure analysis, or enterprise cloud solutions design is required.</p> <p>Demonstrated experience in designing, evaluating, or auditing cloud infrastructure solutions on Microsoft Azure is required.</p> <p>Proven experience collaborating directly with software development teams to extract application performance requirements, analyze resource consumption, and translate workload metrics into optimized cloud specifications is required.</p> <p>Strong familiarity with cloud cost-optimization strategies, resource right-sizing, and evaluating IaaS vs. PaaS deployment models on Azure is required.</p> <p>Practical experience designing or planning workload migration strategies from on-premises hypervisors (specifically Proxmox VE or VMware) to Microsoft Azure is highly desirable.</p> <p>Official Microsoft Azure certifications (e.g., Azure Solutions Architect Expert or Azure Administrator Associate) are highly desirable.</p> <p>Excellent analytical, architectural, and communication skills are required.</p> <p>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English is required and knowledge of Arabic is desirable. Note: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and Knowledge of equals a rating of confident in two of the four areas.</p>

<p><h4>Job summary</h4> <p>We are seeking a Boomi Technical Consultant to design, develop, implement, and support integration solutions using the Boomi Integration Platform (iPaaS). The ideal candidate will have hands-on experience building scalable integrations between cloud and on-premises applications, APIs, databases, and enterprise systems. The consultant will work closely with business stakeholders, solution architects, and development teams to deliver high-quality integration solutions.</p> <h4>Key responsibilities</h4> <ul> <li>Design, develop, and implement integration solutions using Boomi AtomSphere.</li> <li>Build and maintain integrations between ERP, CRM, HR, finance, and third-party applications.</li> <li>Develop APIs and web services using REST and SOAP.</li> <li>Configure connectors, processes, mappings, profiles, and business rules.</li> <li>Perform data transformation, validation, and error handling.</li> <li>Deploy, monitor, and troubleshoot Boomi integrations.</li> <li>Configure and manage Boomi Atoms, Molecules, and Atom Clouds.</li> <li>Collaborate with functional consultants and business users to gather requirements.</li> <li>Support API management and integration best practices.</li> <li>Optimize integration performance and ensure system reliability.</li> <li>Prepare technical documentation and deployment guides.</li> <li>Provide production support and resolve integration issues.</li> <li>Participate in testing, UAT, and go-live activities.</li> </ul> <h4>Requirements</h4> <h4>Required qualifications</h4> <ul> <li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li> <li>3+ years of hands-on experience with Boomi AtomSphere.</li> <li>Experience developing enterprise integration solutions.</li> <li>Strong knowledge of REST, SOAP, XML, JSON, XSD, and APIs.</li> <li>Experience with SQL and relational databases.</li> <li>Experience integrating cloud and on-premises applications.</li> <li>Knowledge of data mapping and transformation techniques.</li> <li>Strong troubleshooting and debugging skills.</li> <li>Excellent communication and problem-solving skills.</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Boomi Professional Developer or Professional Architect Certification.</li> <li>Experience integrating SAP, Oracle, Salesforce, Microsoft Dynamics, Workday, ServiceNow, or other enterprise applications.</li> <li>Knowledge of API management and EDI integrations.</li> <li>Experience with CI/CD pipelines and Git.</li> <li>Familiarity with AWS, Azure, or GCP.</li> <li>Knowledge of scripting languages such as JavaScript or Groovy.</li> <li>Experience working in Agile environments.</li> </ul> <h4>Soft skills</h4> <ul> <li>Strong analytical and problem-solving abilities.</li> <li>Excellent communication and stakeholder management.</li> <li>Ability to manage multiple projects simultaneously.</li> <li>Customer-focused mindset.</li> <li>Strong documentation and organizational skills.</li> <li>Ability to work independently and as part of a team.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p>Nassar Computer Solutions is looking for an experienced <strong>Senior Full Stack Software Developer (.NET)</strong> to join our software development team. The successful candidate will design, develop, and maintain business-critical applications while contributing to technical architecture and driving software quality throughout the development lifecycle.</p><br><p><strong>Responsibilities</strong></p><br><ul><li>Develop, enhance, and maintain enterprise software applications, backend services, and APIs.</li><li>Analyze business requirements and design reliable, scalable technical solutions.</li><li>Debug and resolve complex application, database, integration, and production issues.</li><li>Develop and optimize SQL Server databases, stored procedures, functions, views, triggers, and queries.</li><li>Participate in software architecture, technical analysis, and solution design.</li><li>Perform code reviews and promote coding standards and best practices.</li><li>Coordinate with Product, DevOps, and development teams throughout the software lifecycle.</li><li>Ensure developed features meet functional, performance, and quality requirements before deployment.</li><li>Prepare and maintain technical documentation.</li><li>Manage source code using Git/GitHub and participate in pull requests and version control best practices.</li><li>Support software deployments, upgrades, releases, and production support.</li><li>Continuously improve software quality, performance, scalability, security, and maintainability.</li></ul><br>Qualifications<br><ul><li>Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field.</li><li>Minimum <strong>6 years</strong> of professional software development experience.</li><li>Strong experience with <strong>C#</strong>, <strong>ASP.NET Core</strong>, and <strong>ASP.NET</strong>.</li><li>Experience with front-end technologies such as <strong>HTML, CSS, and JavaScript</strong>.</li><li>Experience with <strong>Blazor</strong> and <strong>Telerik UI</strong>.</li><li>Strong knowledge of <strong>Microsoft SQL Server</strong>.</li><li>Strong experience developing <strong>Stored Procedures, Functions, Views, Triggers</strong>, and optimizing SQL performance.</li><li>Experience designing and developing <strong>REST APIs</strong>.</li><li>Experience with <strong>Git/GitHub</strong>, pull requests, and source control.</li><li>Good understanding of <strong>Object-Oriented Programming (OOP), SOLID Principles, Design Patterns, and Clean Code</strong>.</li><li>Strong analytical, problem-solving, and debugging skills.</li><li>Ability to analyze business requirements and translate them into scalable, maintainable technical solutions.</li><li>Strong communication, collaboration, and interpersonal skills.</li><li>Ability to work independently while contributing effectively within a collaborative development team.</li><li>Strong sense of ownership, accountability, and commitment to delivering high-quality software.</li><li>Familiarity with AI-assisted software development and the ability to effectively leverage modern AI tools to enhance productivity, code quality, and problem-solving.</li></ul><br>Additional Information<br><ul><li><p><strong>Nice to Have</strong></p><br></li><li>Experience with <strong>.NET MAUI</strong>.</li><li>Experience with <strong>unit testing</strong> and automated testing.</li><li>Knowledge of <strong>ERP</strong> and/or <strong>HR Management Systems</strong>.</li><li>Experience with <strong>Microsoft Azure</strong>, <strong>Docker</strong>, or <strong>CI/CD</strong> pipelines.</li></ul><br><br> </div>

<p>We are looking for an experienced Senior Full Stack Software Developer (.NET) to join our software development team. The successful candidate will design, develop, and maintain business-critical applications while contributing to technical architecture and driving software quality throughout the development lifecycle.</p><p><b>Responsibilities</b>:</p><ul><li>Develop, enhance, and maintain enterprise software applications, backend services, and APIs.</li><li>Analyze business requirements and design reliable, scalable technical solutions.</li><li>Debug and resolve complex application, database, integration, and production issues.</li><li>Develop and optimize SQL Server databases, stored procedures, functions, views, triggers, and queries.</li><li>Participate in software architecture, technical analysis, and solution design.</li><li>Perform code reviews and promote coding standards and best practices.</li><li>Coordinate with Product, DevOps, and development teams throughout the software lifecycle.</li><li>Ensure developed features meet functional, performance, and quality requirements before deployment.</li><li>Prepare and maintain technical documentation.</li><li>Manage source code using Git/GitHub and participate in pull requests and version control best practices.</li><li>Support software deployments, upgrades, releases, and production support.</li><li>Continuously improve software quality, performance, scalability, security, and maintainability.</li></ul><p>Required Skills &amp; Qualifications:</p><ul><li>Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field.</li><li>Minimum 6 years of professional software development experience.</li><li>Strong experience with C#, ASP.NET Core, and ASP.NET.</li><li>Experience with front-end technologies such as HTML, CSS, and JavaScript.</li><li>Experience with Blazor and Telerik UI.</li><li>Strong knowledge of Microsoft SQL Server.</li><li>Strong experience developing Stored Procedures, Functions, Views, Triggers, and optimizing SQL performance.</li><li>Experience designing and developing REST APIs.</li><li>Experience with Git/GitHub, pull requests, and source control.</li><li>Good understanding of Object-Oriented Programming (OOP), SOLID Principles, Design Patterns, and Clean Code.</li><li>Strong analytical, problem-solving, and debugging skills.</li><li>Ability to analyze business requirements and translate them into scalable, maintainable technical solutions.</li><li>Strong communication, collaboration, and interpersonal skills.</li><li>Ability to work independently while contributing effectively within a collaborative development team.</li><li>Strong sense of ownership, accountability, and commitment to delivering high-quality software.</li><li>Familiarity with AI-assisted software development and the ability to effectively leverage modern AI tools to enhance productivity, code quality, and problem-solving.</li></ul><p><b>Nice to Have:</b></p><ul><li>Experience with .NET MAUI.</li><li>Experience with unit testing and automated testing.</li><li>Knowledge of ERP and/or HR Management Systems.</li><li>Experience with Microsoft Azure, Docker, or CI/CD pipelines.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br> <strong> <span>Position Overview:</span></strong> <br>As the IT Helpdesk Technician, you will install, maintain, test, and repairs systems and networks. You will utilize basic technical knowledge to support IT initiatives and provide technical support to local and remote employees. This is a highly interactive in-person position serving our corporate office in Beirut, LB.<p></p> Responsibilities<br><div> <div> <div> <p> <strong> <span>Principal Duties and Responsibilities (Essential Functions):</span> </strong> </p> <ul> <li>Performs routine tech systems support, maintenance, and testing for proper upkeep of systems; troubleshoots and resolves general system hardware, software, and network failures and conflicts.</li> <li>Work closely with employees including the executive team to resolve issues</li> <li>Partner with other corporate services departments (Human Resources and Accounting/Finance) ensuring new employees have necessary equipment and technology configured and set up to be productive on their first day at EPE.</li> <li>Assists with ordering and tracking inventory levels of equipment and materials.</li> <li>Assist in documenting SOP s, procedures, policies, SOC-related documents, etc.</li> <li>Assists with the installation, configuration and maintenance of computers, workstations and/or other related equipment and devices.</li> <li>Maintains current knowledge with respect to technology, equipment, applicable laws, regulations, standards and/or systems.</li> <li>Provide telephone, email-based triage, and remote resolution of IT support.</li> <li>Monitor Service Desk Ticket System; prioritize and schedule resolution of each desktop support ticket for region. Keep request status up to date and tickets moving to resolution.</li> <li>Provide proactive equipment maintenance to make sure PC s/ Laptop s, printers and other hardware are functioning properly. Take measures to avoid downtime and monitor to keep things running smoothly.</li> <li>Perform daily floor surveys to proactively identify if end user support needs.</li> <li>Proactively communicate with satellite sites to identify support needs.</li> </ul> </div> </div> </div><b> Qualifications</b><br><div> <div> <div> <p> <strong> <span>Required Education and Experience:</span> </strong> </p> <ul> <li>Minimum of two years of IT-related experience</li> <li>Outstanding customer service, patience, and professionalism.</li> <li>Demonstrated ability to explain complex technological concepts and ideas to those without a background in information technology.</li> <li>Experience working with the following technologies: Windows Desktop &amp; Server, MS 365, laptops, docking stations, servers, firewalls, VPN s, wireless internet, multi-display setups, switches, etc.</li> <li>Experience dealing with external vendors such as MSP s, internet providers, equipment vendors, etc.</li> </ul> <p><br></p></div></div></div></div></section>

<br><ul><li><p>Application Audit & Workload Assessment:</p></li></ul><p>o Work closely with the development team to audit existing on-premises hosted applications running on Proxmox virtual machines and gather technical deployment requirements.</p><p>o Analyze resource utilization metrics, compute demands, memory allocations, and architectural dependencies of on-premises VMs to establish baseline performance metrics.</p><br><ul><li><p>Cloud Architecture Design & Migration Strategy:</p></li></ul><p>o Design tailored Azure cloud architecture topologies and migration runbooks for existing application workloads.</p><p>o Evaluate and recommend whether individual applications should be migrated as Infrastructure-as-a-Service (IaaS) virtual machines or refactored into cloud-native Azure PaaS services (such as Azure App Services, Azure SQL, or container instances).</p><p>o Formulate step-by-step migration technical blueprints and sequence plans for the internal infrastructure and development teams to execute during provisioning.</p><br><ul><li><p>Cost Optimization & Resource Sizing:</p></li></ul><p>o Conduct cost-benefit analyses comparing current on-premises footprint against Azure pricing tiers and reserved instances to ensure maximum cost-efficiency.</p><p>o Provide recommendations for right-sizing Azure virtual machines, storage accounts, and database services to avoid over-provisioning while maintaining target performance levels.</p><br><ul><li><p>Technical Guidance & Advisory:</p></li></ul><p>o Provide technical guidance to internal development and infrastructure teams regarding optimal Azure deployment pathways, identity management mappings (Azure AD / Entra ID), and access controls.</p><p>o Recommend operational best practices, security baselines, and performance monitoring strategies (Azure Monitor / Log Analytics) to be configured by the internal team.</p><br><p>Qualifications</p><ul><li><p>University degree in Computer Science, Computer Engineering, Information Technology, Cloud Architecture, Systems Engineering, or related technical fields is required.</p></li><li><p>A minimum of 3 years of professional experience in cloud systems architecture, IT infrastructure analysis, or enterprise cloud solutions design is required.</p></li><li><p>Demonstrated experience in designing, evaluating, or auditing cloud infrastructure solutions on Microsoft Azure is required.</p></li><li><p>Proven experience collaborating directly with software development teams to extract application performance requirements, analyze resource consumption, and translate workload metrics into optimized cloud specifications is required.</p></li><li><p>Strong familiarity with cloud cost-optimization strategies, resource right-sizing, and evaluating IaaS vs. PaaS deployment models on Azure is required.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Practical experience designing or planning workload migration strategies from on-premises hypervisors (specifically Proxmox VE or VMware) to Microsoft Azure is highly desirable.</p></li><li><p>Official Microsoft Azure certifications (e.g., Azure Solutions Architect Expert or Azure Administrator Associate) are highly desirable.</p></li><li><p>English and French are the working languages fluency in English is required and knowledge of Arabic is desirable.</p></li></ul>

<p>Trigyn has a contractual opportunity for an Full Stack Web Developer. This resource will be working at our client site in Lebanon. This is working from office at our client site in Beirut, Lebanon. Job Description: The resource is to support the development, maintenance, enhancement, and modernization of digital platforms, dashboards, and web applications. The resource will contribute to web application development, frontend implementation, data visualization features, ASP. NET Core environments, integrations, testing, troubleshooting, and operational support activities across assigned systems and digital initiatives, including platform upgrades and modernization efforts. The resource will also support implementation, deployment, user acceptance testing, and technical documentation activities while ensuring alignment with established standards for web development, accessibility, security, and operational sustainability. Work Assignment Develop websites and applications as per the strategy and applying UX/UI concepts and principles, established standards for web design, technologies, and tools; and following security and data protection schemes; Maintain, upgrades, and enhance existing web sites and applications and integration to interrelated systems and program elements; Organize and perform unit and integrated testing, designing and utilizing test bases; assists users in accepting testing; Conduct research on new technologies as requested, keeps abreast of developments in the fields; assists in testing and evaluating new products and technologies; Support data visualization and data analytics initiatives; Prepare technical and user documentation for products, as well as training materials and conduct technical presentations; Maintain functional specifications and technical documentation for websites, applications, and related procedures developed and/or modified; Provide operational support for deployed websites and applications, including version management, deployment, troubleshooting, and recovery activities; Support user onboarding and knowledge-sharing activities related to completed products and implemented solutions; Performs other related tasks as required by strategy Qualifications A minimum high school diploma with a certification or degree in Information Systems, Information Technology, Computer Science, Computer Engineering or related area is required. A minimum of 5 years of professional experience in the computer software industry as an ASP. NET Core developer working with front-end languages and libraries (HTML, CSS, JavaScript), back-end languages (C#), SQL Server, and open-source data visualization libraries like Apache ECharts is required, along with competency in C# and . NET Core. Knowledge in database design, and development using MS SQL Relational Database is required. At least 1 year of experience with version control such as GIT is required.</p><p><strong>Desired Candidate Profile</strong></p><p>Familiarity with databases (PostgreSQL, MySQL) is desirable.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p>GlobeMed Group, the largest Healthcare Benefits Management company in the MENA region is looking for a Senior AI / ML Engineer&nbsp;who will be&nbsp;responsible for designing, developing, integrating, and deploying AI capabilities across GlobeMed. The role provides senior technical expertise in AI engineering, application development, while working closely with business and technical teams to deliver reliable, scalable, and secure AI capabilities aligned with organizational needs.</p><br><p><strong>Duties &amp; Responsibilities:</strong></p><br><ul><li>Design and develop AI capabilities, applications, and AI-enabled workflows using modern AI tools and frameworks.</li><li>Develop and integrate AI agents, APIs, and MCP-based capabilities where applicable.</li><li>Develop and maintain front-end and back-end components supporting AI applications.</li><li>Apply AI-assisted coding tools to improve development efficiency and code quality.</li><li>Evaluate and adopt emerging AI technologies, frameworks, and development practices.</li><li>Ensure AI solutions are designed with appropriate scalability, reliability, security, and maintainability.</li><li>Work with ICT teams to ensure appropriate infrastructure, networking, security, and resource requirements are addressed.</li><li>Monitor and optimize the technical performance and resource utilization of AI environments.</li><li>Lead technical testing and validation of AI solutions prior to implementation.</li><li>Evaluate AI solutions for accuracy, reliability, performance, usability, and scalability.</li><li>Identify technical and functional issues and coordinate their resolution.</li><li>Establish appropriate testing approaches for AI models, agents, integrations, and applications.</li><li>Training, evaluating, and fine-tuning ML models on historical data for predictive analysis.</li></ul><br>Qualifications<br><p><u>Education:</u></p><br><ul><li>Bachelor's degree in Computer Science, Software Engineering, Artificial Intelligence, Information Technology, or a related technical field.</li><li>Relevant Master's degree or professional AI/cloud certification is an advantage.</li></ul><p><u>Experience/Knowledge: </u></p><br><ul><li>3-6&nbsp;years of experience in AI Platforms.</li><li>Strong hands-on experience developing and deploying AI applications and capabilities.</li><li>Strong knowledge of modern AI tools, frameworks, APIs, LLMs, and AI development practices.</li><li>Experience with AI agents, MCPs, and AI integrations.</li><li>Experience using AI coding and AI-assisted software development tools.</li><li>Experience working with legacy Databases using SQL.</li><li>Hands on code knowledge using python or other similar languages.</li><li>Source Control platform integration example GIT.</li><li>Previous experience working with microservices</li><li>Prior work experience with message queues and streaming platforms is a plus.</li><li>Knowledge of Agile methodology with prior experience on ticketing systems like jira is a plus.</li><li>Experience working on ML models with hands on experience using platforms like pytorch.</li><li>Hands on model testing, metrics evaluation, and fine tuning for ML predictive models.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>HOMERS AI LLC is a newly established platform for requesting home services through an App</p><br><br>Job Description<br><p>Location: Beirut, Lebanon<br> Employment Type: Full-time<br> Company: HOMERS AI LLC</p><br><p>Company Description</p><br><p>HOMERS AI LLC is an innovative technology platform that connects homeowners with trusted home service professionals through a mobile app. Our mission is to simplify home service bookings while creating growth opportunities for skilled service providers.</p><br><p>As we continue to expand, we are looking for a proactive and customer-focused Customer Support &amp; Platform Operations Coordinator to join our growing team.</p><br><p>⸻</p><br><p>Job Description</p><br><p>As a Customer Support &amp; Platform Operations Coordinator, you will play a key role in ensuring a seamless experience for both customers and service providers. You will manage customer communications, support vendor onboarding, monitor platform operations, and coordinate service requests from initiation through completion.</p><br><p>This role combines customer service, operational coordination, and platform administration, making it ideal for candidates who enjoy problem-solving, communication, and working in a fast-paced technology environment.</p><br><p>Key Responsibilities</p><br><p>* Serve as the primary point of contact for customers and service providers via phone, WhatsApp, email, and chat.<br> * Respond promptly to customer inquiries and resolve issues professionally.<br> * Assist vendors with registration, onboarding, profile updates, and platform usage.<br> * Monitor the platform dashboard to ensure service requests are assigned and progressing efficiently.<br> * Coordinate between customers, vendors, and internal teams to ensure timely completion of service requests.<br> * Follow up on open cases and maintain high customer satisfaction levels.<br> * Escalate technical or operational issues to the appropriate teams when required.<br> * Maintain accurate records of customer interactions and platform activities.<br> * Generate basic operational reports and highlight recurring issues or opportunities for improvement.<br> * Support the implementation of new platform features and operational processes.<br> * Contribute ideas to improve the overall customer and vendor experience.</p><br><p>⸻</p><br><p>Qualifications</p><br><p>* Bachelor’s degree in Business Administration, Marketing, Information Technology, or a related field.<br> * 1–2 years of experience in Customer Service, Call Center, Operations, Platform Support, or a similar role.<br> * Excellent communication skills in Arabic and English (French is an advantage).<br> * Strong customer service and relationship management skills.<br> * Excellent organizational and multitasking abilities.<br> * Comfortable working with digital platforms, CRM systems, and online dashboards.<br> * Good analytical and problem-solving skills.<br> * Proficiency in Microsoft Office, particularly Excel and Outlook.<br> * Ability to work independently while collaborating effectively within a team.<br> * Detail-oriented with a proactive and solution-driven mindset.</p><br><p>⸻</p><br><p>What We Offer</p><br><p>* Opportunity to join an exciting and growing technology startup.<br> * A collaborative and supportive work environment.<br> * Professional development and career growth opportunities.<br> * Exposure to technology, operations, and customer experience management.<br> * The chance to contribute to building an innovative platform from the ground up.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><b>Our Opportunity</b></span><br></p><br><span><span>The Application Security Engineer will assess and strengthen the security of applications developed and maintained by our team. The role will conduct penetration tests and vulnerability assessments, provide practical remediation guidance, and verify fixes in close collaboration with Development, QA, and DevOps teams.</span></span><br><br><span><span><b>You Will</b></span></span><br><br><ul><li><span><span><span><span>Plan and conduct manual and automated penetration testing of web applications, APIs, and mobile applications where applicable.</span></span></span></span></li><li><span><span><span>Evaluate authentication, authorization, session management, input validation, business logic, and sensitive data protection.</span></span></span></li><li><span><span><span>Investigate vulnerability scanner results, eliminate false positives, and document clear, reproducible evidence.</span></span></span></li><li><span><span><span>Prioritize findings based on severity, exploitability, and business impact, and promptly escalate critical vulnerabilities.</span></span></span></li><li><span><span><span>Work with developers to address root causes, recommend practical fixes, and retest vulnerabilities before closure.</span></span></span></li><li><span><span><span>Conduct targeted security code reviews, contribute to secure design reviews, and support security checks within development pipelines.</span></span></span></li><li><span><span><span>Maintain a vulnerability register and prepare detailed technical reports and concise management updates.</span></span></span></li><li><span><span><span>Guide developers on secure coding practices and help prevent recurring vulnerabilities.</span></span></span><br></li></ul><b><span><span>Expected Deliverables</span></span></b><br><br><ul><li><span><span><span>Assessment plans outlining scope, approach, and schedule.<br></span></span></span></li><li><span><span><span>Security reports with prioritized findings, evidence, reproduction steps, and remediation recommendations.</span></span></span></li><li><span><span><span>Vulnerability register tracking ownership, deadlines, and resolution status.</span></span></span></li><li><span><span><span>Retesting results confirming fixes and documenting outstanding risks.</span></span></span></li><li><span><span><span>Periodic management summaries and practical secure coding guidance.</span></span></span><br></li></ul><br><span>Requirements<span><b>To Be Successful You Need</b></span><br><br></span><ul><li><span><span>Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, or a related field, or equivalent practical experience. <br></span></span></li><li><span><span>3+ years of hands-on experience in application security or penetration testing, including web applications and APIs.<br></span></span></li><li><span><span>Strong understanding of common application vulnerabilities and OWASP testing practices.<br></span></span></li><li><span><span>Demonstrated ability to perform manual security testing beyond automated vulnerability scanning.<br></span></span></li><li><span><span>Practical experience with tools such as Burp Suite, OWASP ZAP, API testing tools, and vulnerability scanners.<br></span></span></li><li><span><span>Good understanding of HTTP/HTTPS, REST APIs, authentication, access controls, SQL, and application configurations.<br></span></span></li><li><span><span>Ability to review code in at least one relevant programming language and write basic testing or automation scripts.<br></span></span></li><li><span><span>Experience guiding developers through remediation and verifying implemented fixes.<br></span></span></li><li><span><span>Ability to manage assessments independently and communicate findings clearly to technical and nontechnical stakeholders.<br></span></span></li><li><span><span>Relevant practical certifications, such as OSCP, OSWE, or equivalent.<br></span></span></li><li><span><span>Experience with mobile security testing, threat modeling, and secure design reviews.<br></span></span></li><li><span><span>Familiarity with CI/CD security tools, dependency scanning, and secret detection.<br></span></span></li><li><span><span>Experience working in on-premises or restricted environments and handling sensitive information.<br></span></span></li><li><span><span>Certifications are an advantage; demonstrated practical competence remains the primary selection criterion.</span></span></li></ul><span>Siren is an equal opportunity employer. At Siren we value ethics, dedication, sustainability, safeguarding, respect, and inclusion.</span><br><span>Are you interested to work with our dedicated team on impactful projects? We welcome applications from all qualified candidates, regardless of background. Do apply!</span><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>ULTIMATE RESULT OF SERVICE · The report prepared should be in Arabic in electronic format. · Minimum report submitted should not be less than 30 pages minimum. · The report must be supported by reliable figures and numbers. · A 2 to 4 pages executive summary of the report. · Final National Open-Source Software Policy, with annexes and an implementation roadmap. The completed parts should be edited and saved in MS-Word (*.docx file) or an alternate compatible format. PDF format will not be accepted. It should include a table of contents to be automatically updated followed by a list of all tables and figures. The various parts should be submitted in electronic form and sent to the email address of the designated focal point. Attention is kindly drawn to the need to ensure that the final draft of the outputs be thoroughly reviewed prior to submission and to indicate the sources of tables and diagrams. References to reports and other substantive material should be clearly indicated within the text and noted at the end. It is also essential to send, with the completed output, photocopies or scans of at least the first page of books, reports and bulletins, used as reference material as well as copies of the pages quoted. The content of the generated document shall be the sole property of ESCWA. The content cannot and must not be presented, discussed or published by the consultant without the express authorization of ESCWA and MoTDE. The consultant shall keep in mind that UN-ESCWA routinely checks all deliverables for plagiarism, using readily available electronic tools. All previously published content, even if written by the selected consultant, must be clearly referenced where required within the text and end-noted at the end of the study. The report submitted by the consultant must not contain quoted and/or previously published text equalling more than 20 per cent of the total number of pages. The consultant shall not publish or announce or reveal the content of the report, partly or entirely, on social media or any other public channel, without ESCWA and MoTDE permission.<br> Work Location<br>Remote<br> Expected duration<br>16 weeks<br> Duties and Responsibilities<br>I. GENERAL SCOPE Open-source software policies provide a strategic framework governing how public institutions assess, procure, use, develop, reuse and share software whose source code can be inspected, modified and redistributed under an appropriate open licence. Their importance for sustainable development extends well beyond the possibility of avoiding licence fees. When properly implemented, such policies can reduce the duplication of public investments, facilitate interoperability among government systems, increase transparency and auditability, enable solutions to be adapted to local languages and needs, and reduce excessive dependence on individual technology suppliers. They can also allow governments, universities, local companies and civil society organizations to collaborate on shared digital solutions, thereby strengthening national technological capabilities, creating opportunities for small and medium-sized enterprises and supporting local digital employment. Open-source software solutions are particularly relevant to lower- and middle-income and crisis-affected countries because they can be reused and adapted rather than developed repeatedly from the beginning. The United Nations recognizes open-source software as an important category of digital public goods and calls for greater investment in such goods to advance the Sustainable Development Goals1. In this sense, open-source policies can contribute directly to SDG 9 on innovation and resilient infrastructure, SDG 16 on effective, accountable and inclusive institutions, and SDG 17 on partnerships, while also supporting digital services in health, education, social protection, agriculture and local government. Nevertheless, open-source adoption should not be treated as an automatic or purely cost-saving choice. Effective policies should address total cost of ownership, cybersecurity, software maintenance, licensing compliance, accessibility, data protection, documentation, technical support and long-term community governance. Several governments have institutionalized these principles. The European Commission’s Open Source Software Strategy promotes a “Think Open” approach through which European institutions are encouraged to use, share and contribute to open-source solutions, increase software reuse and strengthen technological control and collaboration across administrations. France has established a dedicated government open-source function, the code.gouv.fr platform and the Socle Interministériel de Logiciels Libres, a reference catalogue of open-source software recommended for use across the public administration. Within the Arab region, Saudi Arabia’s Digital Government Authority published a Free and Open-Source Government Software Strategy and an implementation guideline aimed at improving technology leadership, increasing efficiency in government IT spending, encouraging software and source-code reuse, and supporting the growth of the national digital economy. Egypt has also, since several years, adopted a national strategy supporting free and open-source software, while the Software Engineering Competence Center under the Information Technology Industry Development Agency serves as the government’s focal point for this field. For Palestine, an open-source software policy could become an important instrument for building affordable, resilient and nationally sustainable digital government. In a context of severe fiscal constraints and service-delivery arrangements, the systematic reuse of secure and proven software components could help reduce repeated development and licensing expenditure, while improving interoperability among ministries, municipalities and public institutions. Furthermore, requiring donor-funded digital projects to use open standards, provide adequate documentation and consider publication under suitable open-source licences could improve national ownership and prevent isolated systems from being abandoned after project financing ends. These benefits would require a phased implementation model based on an inventory of existing systems, open and interoperable technical standards, procurement rules that evaluate open-source and proprietary options fairly, security and privacy assessments, capacity-building programmes, and a central open-source programme office or coordination unit responsible for governance, licensing, reuse and sustainable maintenance. The United Nations is involved in enhancing the use of emerging technologies for sustainable development. In September 2024 during the Summit of the Future, world leaders adopted the Pact for the Future and its annexes: the Global Digital Compact (GDC) and Declaration on Future Generations. The GDC4 mandates UN Regional Commissions to provide support to Member States to advance digital transformation. Most recently, the Ministry of Telecoms and Digital Economy (MoTDE) in Palestine requested UN-ESCWA’s assistance to develop the national policy for open source software. The provision of this advisory service is the subject of these terms of reference. DUTIES AND RESPONSIBILITIES The consultant shall propose to the designated ESCWA focal point a detailed version of the report outline. The proposed report should include the following sections: (1) Review best regional and international practices on Open-Source software policies, strategies and frameworks (at least 2 international and 2 regional practices); (2) Analyse the different existing policies and frameworks related to digital technologies in Palestine; (3) Review and further develop the draft National Open-Source Software Policy, including its technical annexes on Application Programming Interfaces (APIs) and Cloud Computing, ensuring consistency between the main policy and its annexes and alignment with relevant national, regional and international good practices (4) Conduct interviews with the various stakeholders and summarize their remarks and observations, including representatives of public and private sectors to better capture the needs of all segments of society; (5) Suggest a draft policy based on international and regional practices, the background doc and the conducted interviews/meetings; (6) Present the draft policy in a consultative workshop/meeting. (7) Update the policy based on received comments from ESCWA, MoTDE and other stakeholders participating in the workshop. ESCWA promotes gender equality and integration of youth through its publications and therefore the consultant should pay attention, with the help of ESCWA staff, to gender considerations and youth dimension throughout the research work and thereby ensure that the narrative language should be gender sensitive.<br> Qualifications/special skills<br>An advanced university degree in digital technologies, software engineering or a related field is required; a Ph.D. is desirable. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 10 years of professional experience and research in digital technologies/software engineering is required Demonstrated professional experience in open-source governance and licensing, digital-government architecture, API governance and interoperability, cloud governance and procurement, cybersecurity and data protection is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position,- Fluency in written and spoken Arabic and English is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p>As an entry-level Service Desk Associate, you will serve as the first point of contact for clients seeking IT support, handling incoming requests and support tickets while providing first-line assistance. You will troubleshoot day-to-day technical issues, support remote laptop setups, and escalate more complex cases to the relevant technical teams.</p><p>You will also assist with onboarding users, maintain accurate documentation of incidents and requests, and coordinate closely with internal teams to ensure smooth resolution and positive user experience. This role offers hands-on exposure to Microsoft cloud technologies and a strong foundation for growth in IT and cloud space.</p><p><strong>Your Role</strong></p><p><strong>Technical Support:</strong></p><ul><li>Act as the first point of contact for users seeking IT support via calls, emails, and chat.</li><li>Troubleshoot and resolve day-to-day IT issues related to Microsoft 365, Windows OS, user accounts, and common software/hardware problems.</li><li>Log, track, and manage incidents and service requests in the ticketing system with clear and accurate documentation.</li><li>Escalate more complex issues to the appropriate technical teams or even Microsoft support team when needed.</li><li>Support user onboarding and offboarding activities, including account setup, access configuration, and device readiness.</li><li>Create, update, and maintain accurate documentation of incidents, requests, and resolutions in company s ticketing system.</li><li>Follow up with users to ensure issues are fully resolved and satisfaction is achieved before closing tickets.</li><li>Coordinate with internal technical teams to ensure efficient handling and resolution of requests.</li><li>Contribute to improving service desk workflows, knowledge base articles, and documentation.</li></ul><p><strong>Customer Communication:</strong></p><ul><li>Communicate clearly and professionally with users to understand their needs and keep them informed throughout the resolution process.</li><li>Ensure timely responses, regular updates, and a smooth support experience for all users.</li></ul><p><strong>Professional Development/ Training:</strong></p><ul><li>Stay up to date with Microsoft cloud technologies and service desk best practices.</li><li>Work towards Microsoft certifications and continuously build technical and customer service skills.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Your Profile</strong></p><ul><li>Bachelor s degree in Information Technology, Computer Science, Engineering, or a related field.</li><li>0 1 years of experience in IT support or a similar role (internships count).</li><li>Basic knowledge of Windows operating systems and common end-user applications.</li><li>General understanding of Microsoft 365 and cloud computing concepts.</li><li>Familiarity with Microsoft cloud solutions is a plus.</li><li>Strong communication skills with a customer-first mindset.</li><li>Ability to explain technical concepts in a clear and simple way to non-technical users.</li><li>Good problem-solving skills with attention to detail.</li><li>Ability to prioritize tasks and handle multiple requests in a fast-paced environment.</li><li>Team player with the ability to work independently when needed.</li><li>Eagerness to learn and grow in cloud and Microsoft technologies.</li><li>Fluency in English and Arabic (French is a big plus).</li></ul>

<p>We are looking for a QA / Test / Business Analyst to join our team and work on projects within the Salesforce Ecosystem. The role combines business analysis, functional testing, and quality assurance to ensure that solutions meet business requirements and deliver a high-quality user experience. The ideal candidate is analytical, detail-oriented, customer-focused, and able to communicate effectively with both business and technical stakeholders.</p><p><strong>Key Responsibilities</strong></p><p><strong>Business Analysis</strong></p><ul><li>Gather, analyze, and document business and functional requirements.</li><li>Work closely with clients, business users, and project teams to understand needs and translate them into clear requirements.</li><li>Prepare user stories, functional specifications, process flows, and acceptance criteria.</li><li>Participate in workshops, requirement reviews, and solution discussions.</li><li>Support the team in identifying gaps, risks, and opportunities for process improvement.</li></ul><p><strong>QA &amp; Testing</strong></p><ul><li>Prepare test scenarios, test cases, and test data based on business requirements.</li><li>Perform functional, integration, regression, and user acceptance testing.</li><li>Identify, document, and follow up on defects through resolution.</li><li>Validate that Salesforce solutions meet agreed business and functional requirements.</li><li>Support UAT activities and assist clients/users during testing phases.</li><li>Ensure proper documentation and traceability between requirements, testing, and delivered solutions.</li></ul><p><strong>Project &amp; Client Collaboration</strong></p><ul><li>Work closely with Salesforce consultants, developers, project managers, and business stakeholders.</li><li>Participate in project meetings and provide clear updates on testing and business analysis activities.</li><li>Communicate effectively with clients and contribute to a positive client experience.</li><li>Support project delivery by identifying issues early and proactively proposing solutions.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><h3>Requirements</h3><p><strong>Education &amp; Experience</strong></p><ul><li>Bachelor's degree or equivalent in Business, Information Technology, Computer Science, Engineering, or another related field.</li><li>Minimum 3 years of relevant experience in QA, software testing, business analysis, or a combination of these areas.</li><li>Experience working within a CRM, SaaS, or Salesforce environment is highly desirable.</li><li>Experience with Agile methodologies and tools is an advantage.</li></ul><p><strong>Technical Skills</strong></p><ul><li>Good understanding of software testing principles and methodologies.</li><li>Ability to create test cases, scenarios, and defect reports.</li><li>Strong analytical and problem-solving skills.</li><li>Good understanding of business processes and requirements analysis.</li><li>Knowledge of Salesforce functionality and ecosystem is an advantage.</li><li>Technical knowledge, including familiarity with APIs, databases, SQL, integrations, or basic development concepts, is a strong advantage.</li></ul><p><strong>Languages</strong></p><ul><li>Fluent in English and Arabic.</li><li>French is a plus.</li></ul><p><strong>Soft Skills</strong></p><ul><li>Excellent communication and interpersonal skills.</li><li>Strong client-facing and presentation skills.</li><li>Ability to communicate effectively with both technical and non-technical stakeholders.</li><li>Strong analytical and critical-thinking abilities.</li><li>Detail-oriented with a strong focus on quality.</li><li>Proactive, organized, and able to manage priorities.</li><li>Team player with a collaborative mindset.</li><li>Ability to work independently and take ownership of assigned activities.</li><li>Adaptable and comfortable working in a fast-paced, project-based environment.</li></ul>

<p>MAIN DUTIES AND RESPONSIBILITIES:</p><ul><li>Supervise daily site activities related to CCTV, access control, alarm, intercom, networking, structured cabling, and other ELV systems.</li><li>Lead and distribute daily tasks among technicians and subcontractors according to the approved work plan.</li><li>Ensure that installations comply with approved drawings, BOQ, technical specifications, and company standards.</li><li>Review site layouts, shop drawings, cable schedules, network diagrams, and system requirements before execution.</li><li>Supervise cable pulling, termination, labeling, testing, device installation, rack arrangement, and network connections.</li><li>Configure and troubleshoot IP cameras, NVRs, switches, routers, access points, access control panels, intercoms, and alarm systems.</li><li>Assign IP addresses and ensure proper network connectivity, device communication, and remote access.</li><li>Coordinate with Project Coordinator, technical team, clients, suppliers, warehouse, and other site contractors.</li><li>Submit and follow up on material requests and report missing, damaged, or incorrect materials.</li><li>Monitor technicians performance, work quality, productivity, attendance, and compliance with safety procedures.</li><li>Conduct site inspections and identify installation issues, technical obstacles, and required corrective actions.</li><li>Prepare daily site reports, completed-work records, testing results, material usage reports, and progress updates.</li><li>Coordinate testing, commissioning, system integration, client demonstrations, and final handover activities.</li><li>Ensure that all cables, devices, racks, and system components are properly installed, labeled, tested, and documented.</li><li>Maintain updated records of device IP addresses, passwords, configurations, serial numbers, and network connections.</li><li>Provide technical guidance and on-site training to technicians when required.</li><li>Ensure that tools, testing equipment, and company assets are properly used and maintained.</li><li>Support preventive and corrective maintenance activities for installed ELV systems.</li><li>Ensure that all pending remarks, testing records, as-built drawings, and handover requirements are completed before project closure.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION, EXPERIENCE, AND SKILLS:</p><ul><li>Bachelor s degree or technical diploma in Information Technology, Computer Engineering, Networking, Telecommunications, Electronics, or a related field.</li><li>Minimum of 3 years of practical experience in ELV system installation, supervision, configuration, and troubleshooting.</li><li>Strong IT and networking background, including TCP/IP, subnetting, IP addressing, switches, routers, VLANs, Wi-Fi, and remote access.</li><li>Good technical knowledge of CCTV, NVRs, access control, intrusion alarm, fire alarm, intercom, structured cabling, and related systems.</li><li>Ability to read ELV drawings, layouts, network diagrams, BOQ, datasheets, and technical manuals.</li><li>Practical experience with cable termination, testing equipment, racks, patch panels, fiber optics, and network cabling is preferred.</li><li>Strong leadership and ability to supervise technicians, subcontractors, and daily site activities.</li><li>Good coordination, reporting, communication, troubleshooting, and problem-solving skills.</li><li>Ability to manage multiple tasks, prioritize site activities, and meet project deadlines.</li><li>Good knowledge of Microsoft Office; ERP/Odoo experience is an advantage.</li><li>Strong attention to detail and the ability to work under pressure and at different project sites.</li><li>Fluency in Arabic and good command of English; French is an advantage.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>The Company:</strong></p><br><p>Sucafina is the leading sustainable Farm to Roaster coffee company, with a family tradition in commodities that stretches back to 1905. Today, with more than 1,400 employees in 34 countries, we help stakeholders worldwide to find the perfect coffee solutions. We embed technology, innovation, and sustainability throughout the supply chain, creating shared value for all by Investing in Farmers, Caring for People, and Protecting Our Planet. For more information, visit www.sucafina.com.</p><br><p><strong>What are we looking for:</strong></p><br><p>We are looking for entrepreneurs, techies, passionate, eager to learn, humble, with a positive attitude and a high level of integrity People. Flexible and willing to take challenges, work and live in coffee-producing countries, People who want to build expertise and a career in the coffee business and are ready to go the extra mile.</p><br><p><strong>What we offer:</strong></p><br><p>We offer within our pleasant family environment, great opportunities to learn and grow, we offer challenges and exposure to multicultural environments, on-merit base compensation, and free coffee around the clock!</p><br><br>Job Description<br><p><strong>Role Overview:</strong></p><br><p>We are seeking an Infrastructure Engineer to join our IT Infrastructure team. This position offers an excellent opportunity for a motivated individual with a strong technical foundation to develop hands-on expertise across server administration, networking, cloud services, and IT operations.</p><br><p>Reporting to senior members of the team, the successful candidate will contribute to the day-to-day maintenance of our environment while gaining exposure to industry best practices in system administration, security, monitoring, and automation.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li>Support the administration and maintenance of Windows Server infrastructure and Active Directory services.</li><li>Assist in the administration of Microsoft 365 and Microsoft Azure environments.</li><li>Contribute to the ongoing management of VMware virtualization platforms.</li><li>Monitor infrastructure health, respond to system alerts, and escalate issues as required.</li><li>Troubleshoot and resolve incidents relating to servers, storage, and network components.</li><li>Participate in infrastructure projects, including upgrades, migrations, and new deployments.</li><li>Support backup, business continuity, and disaster recovery operations.</li><li>Maintain accurate and up-to-date technical documentation, procedures, and knowledge base articles.</li><li>Collaborate with internal teams to investigate and resolve escalated technical issues.</li><li>Adhere to established security standards and operational best practices.</li></ul><br>Qualifications<br><p><strong>Qualifications and Experience:</strong></p><br><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related discipline.</li><li>2–4 years of experience in an IT infrastructure or systems administration role.</li><li>Working knowledge of Windows Server, Active Directory, DNS, DHCP, and core networking concepts.</li><li>Exposure to Microsoft 365 and Microsoft Azure is considered an advantage.</li><li>Familiarity with virtualization technologies, particularly VMware, is desirable.</li><li>Knowledge of FortiGate firewalls and related network security technologies is a plus.</li><li>Strong analytical and problem-solving capabilities.</li><li>A proactive mindset with a willingness to learn, take initiative, and assume ownership of assigned tasks.</li><li>Effective written and verbal communication skills, with the ability to work collaboratively within a team environment.</li></ul><br>Additional Information<br><br> </div>

<p>Serve as the primary PACS technical support resource for customer healthcare IT projects. Provide second-level support for PACS/RIS and healthcare IT systems, troubleshooting and resolving escalated technical issues. Respond to customer inquiries via phone, email, and ticketing systems in a timely and professional manner. Coordinate projects and take ownership of tasks while serving as the primary point of contact for customer communication and issue resolution. Collaborate with IT, Product, Engineering, and Project Management teams to escalate and resolve complex issues. Monitor and triage support queues, assigning tickets to the appropriate product or functional teams. Maintain detailed records of incidents, resolutions, workflows, and system changes within the ticketing system. Contribute to continuous improvement initiatives, including support processes, knowledge base documentation, and root cause analysis efforts. Ensure compliance with healthcare regulatory standards and internal IT policies. Support and maintain strong relationships with key customers by providing proactive communication, updates, and technical guidance. Deliver product and service training to administrators, service-level users, and customers as needed. Perform RIS/PACS system updates, upgrades, and maintenance activities. Conduct pre-sales technical evaluations and provide level-of-effort assessments for customer solutions. Integrate and support solutions within public cloud environments and healthcare imaging platforms. Design, implement, document, and support technical solutions that meet customer and organizational requirements. Work cross-functionally with internal teams to ensure customer satisfaction, issue resolution, and operational success. Educate customers on system functionality and best practices to optimize healthcare delivery and workflow efficiency. Identify opportunities to improve customer experience and contribute to ongoing operational and service enhancements.</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements Bacheloru2019s degree in Information Technology, Healthcare Informatics, or a related field, or equivalent professional experience. Minimum of 5 years of experience in IT support roles. Minimum of 3 years of experience in a similar healthcare or radiology-focused technical support role. Strong knowledge of Windows operating systems (Windows 7 and above, Windows Server). Strong Linux system administration and command-line experience. Experience with MSSQL database management and relational database technologies. Strong understanding of networking concepts, troubleshooting, and infrastructure support. Experience supporting PACS, RIS, DICOM, HL7, EMR, and other healthcare IT systems. Proven experience troubleshooting complex software applications and healthcare technology solutions. Experience with public cloud environments and cloud-based integrations. Familiarity with scripting, data serialization, and reporting tools such as SSRS. Strong understanding of PC/server hardware platforms and general IT infrastructure. Experience using ticketing systems and ITIL-based support processes.</p><p>Soft Skills Strong troubleshooting, analytical thinking, and critical problem-solving skills. Strong customer service, relationship management, and call center support experience. Excellent written and verbal communication skills with both technical and non-technical audiences. Excellent English communication skills. Ability to manage multiple priorities and work effectively under pressure. Ability to collaborate effectively across cross-functional technical and business teams. Ability to build and maintain strong customer relationships through proactive communication and technical guidance.</p><p>Working Conditions Flexibility to work varied schedules and participate in on-call rotations as required. Availability to support customers and collaborate with teams across US time zones. Remote work environment with occasional coordination across international teams.</p>

<p>One World (1W) is seeking a motivated and capable professional to support the planning, development, implementation, and continuous improvement of OneSol, our future AI-native business platform.</p><p>The successful candidate will work directly with company leadership and serve as a key liaison between One World and external software developers, solution architects, technology partners, consultants, and development companies.</p><p>This position combines business analysis, web development, Microsoft 365 solutions, automation, and digital transformation coordination.</p><p>This is a unique opportunity to help build OneSol from the ground up while gaining direct exposure to AI, Microsoft 365, automation, web development, cloud technologies, and enterprise solution architecture.</p><ul><li><strong>Key Responsibilities</strong></li><li>Gather, analyze, and document business requirements.</li><li>Assist in the architecture, development, deployment, and continuous improvement of OneSol.</li><li>Develop and maintain websites, web applications, portals, and digital solutions.</li><li>Design and implement Microsoft 365-based business solutions.</li><li>Create workflows and automations using Power Automate and related technologies.</li><li>Coordinate and communicate with external developers, solution architects, consultants, hosting providers, and technology partners.</li><li>Support testing, quality assurance, deployment, and project management activities.</li><li>Identify opportunities for AI, automation, and digital transformation across the organization.</li></ul><p><strong>Mandatory Technical Skills</strong></p><ul><li>Microsoft 365</li><li>SharePoint Online</li><li>Power Automate</li><li>Microsoft Lists</li><li>Microsoft Forms</li><li>Microsoft Teams</li><li>OneDrive for Business</li><li>Microsoft Copilot and related Microsoft 365 tools</li><li>Web Development</li></ul><p>Applicants must possess strong web development skills, including:</p><ul><li>HTML5</li><li>CSS3</li><li>JavaScript</li><li>Responsive Web Design</li><li>Website Deployment &amp; Maintenance</li><li>CMS Platforms</li><li>API Integrations</li><li>Database Fundamentals</li><li>Version Control (Git or similar)</li></ul><p>Experience with one or more of the following is highly desirable:</p><ul><li>React</li><li>Next.js</li><li>Node.js</li><li>Python</li><li>Power Pages</li><li>Modern Web Frameworks</li><li>Web Hosting &amp; Cloud Platforms</li></ul><p>Applicants should be comfortable working with:</p><ul><li>Website and Application Hosting</li><li>Domain Registration &amp; Management</li><li>DNS Configuration</li><li>SSL Certificates</li><li>Email &amp; Domain Integration</li><li>Website Security &amp; Backups</li><li>Hosting Migration &amp; Deployment</li><li>Cloud Infrastructure Fundamentals</li></ul><p>Experience with hosting providers such as DeepOcean, DigitalOcean, Hetzner, Vultr, Hostinger, Contabo, Azure, or similar platforms is desirable.</p><p>Automation &amp; Solution Development</p><ul><li>Business Process Automation</li><li>Workflow Design &amp; Optimization</li><li>Systems Integration</li><li>API Connectivity</li><li>Low-Code / No-Code Platforms</li><li>AI-Assisted Productivity &amp; Automation Tools</li></ul><p><strong>What We Are Looking For</strong></p><ul><li>Self-motivated and proactive.</li><li>Fast learner with strong attention to detail.</li><li>Comfortable working independently and as part of a team.</li><li>Passionate about AI, automation, digital transformation, and innovation.</li><li>Able to bridge business requirements and technical implementation effectively.</li><li>Professional when interacting with vendors, clients, and technology partners.</li></ul><p><strong>Position Details</strong></p><ul><li>Position: Solution Analyst &amp; Developer - Digital Transformation Coordinator</li><li>Employment Type: Part-Time</li><li>Schedule: Monday to Friday, 10:00 AM to 3:00 PM (Flexible)</li><li>Location: Primarily On-Site in Beirut, with hybrid flexibility available when appropriate</li><li>Compensation: Starting from USD 500 per month, depending on qualifications, experience, and agreed responsibilities</li></ul><p><strong>Location Requirement</strong></p><p>Applicants must reside in Beirut or nearby areas to ensure convenient access to our workplace and project meetings.</p><p>Best wishes,</p><p>Mohamad-Rabih Chatila<br>CEO<br>One World (1W)</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Approximately 4-5 years of relevant professional experience.</li><li>Bachelor's degree in Computer Science, MIS, Software Engineering, Information Technology, or a related field.</li><li>Strong analytical, organizational, and problem-solving skills.</li><li>Excellent English language skills (written and spoken).</li></ul>

<p>Responsible for supporting the IT Manager in managing, maintaining, and improving the company s IT infrastructure, systems, networks, and business applications to ensure stable, secure, and efficient daily operations. This role provides advanced technical support, handles complex IT issues, supports ERP systems and business applications, assists in IT projects, and contributes to software development, integrations, automation, and digital transformation initiatives across the company.</p><p>MAIN DUTIES AND RESPONSIBILITIES</p><ul><li>Support the IT Manager in managing, monitoring, and maintaining the company s IT infrastructure, networks, computers, printers, software, and communication systems</li><li>Provide advanced technical support to employees and resolve complex hardware, software, network, ERP, and system issues</li><li>Administer user accounts, access rights, permissions, emails, devices, and IT assets according to company policies and IT Manager instructions</li><li>Support the implementation of data security process, backups, disaster recovery procedures, cybersecurity practices.</li><li>Monitor system performance, identify technical risks or weaknesses, and report recommendations to the IT Manager</li><li>Manage daily support and troubleshooting for ERP systems, especially Odoo, including user support, issue follow-up, reporting, customization requests, and coordination with vendors or developers when needed</li><li>Assist in IT projects such as system upgrades, software implementation, infrastructure improvements, migrations, integrations, and new technology rollouts</li><li>Develop, test, maintain, and improve internal software applications, scripts, tools, reports, and automation solutions to support business needs</li><li>Support integrations between software systems, websites, APIs, ERP, and third-party business applications</li><li>Coordinate with departments to understand technical needs and provide practical IT solutions in alignment with the IT Manager</li><li>Maintain proper IT documentation, system inventories, user guides, procedures, issue logs, and technical reports</li><li>Implement software updates, security patches, antivirus management, system upgrades, and firewall/VPN changes as assigned</li><li>Support network infrastructure including routers, switches, firewalls, VPN, Wi-Fi, IP phones, CCTV-related network systems, and branch connectivity</li><li>Assist the IT manager in Training and guiding employees on IT systems, cybersecurity awareness, ERP usage, and internal IT procedures</li><li>Assist in applying IT policies, procedures, access control rules, and best practices to improve efficiency and security</li><li>Support and guide junior IT staff or new joiners when needed and ensure assigned IT tasks are completed properly and on time</li><li>Prepare regular updates and technical reports for the IT Manager regarding issues, projects, system status, and completed tasks</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Information Technology, Computer Science, Software Engineering, or a related field</p><p>4 6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role</p><p>Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure</p><p>Good experience in ERP systems; Odoo experience is preferred</p><p>Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations</p><p>Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications</p><p>Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures</p><p>Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems</p><p>Excellent troubleshooting, analytical, and problem-solving skills</p><p>Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure</p><p>Strong communication, teamwork, and coordination skills</p><p>Ability to document systems, train users, and explain technical information clearly</p>