Legal Affairs Jobs

<p><b>What you will be responsible for</b></p><p>Talent Acquisition</p><p><br></p><p>Lead full-cycle recruitment across all business functions, including intake meetings, sourcing strategies, structured interviews, offer management, negotiation, and onboarding.</p><p>Own the recruitment process through HubSpot ATS while continuously improving recruitment workflows and candidate experience.</p><p>Build and maintain talent pipelines across Lebanon, UAE, and Saudi Arabia for current and future hiring needs.</p><p>Develop sourcing strategies by role family using direct sourcing, referrals, networking, and employer branding initiatives.</p><p>Own recruitment analytics including:</p><p>Time-to-fill</p><p>Cost-per-hire</p><p>Source-of-hire</p><p>Offer acceptance rate</p><p>Quality of hire</p><p>Report recruitment KPIs quarterly against industry benchmarks.</p><p>Develop and strengthen Acquisit’s Employer Value Proposition (EVP), careers page, employer branding, and employee referral programme.</p><p>Ensure compliant employment contracts, onboarding documentation, visa coordination, and hiring documentation across all legal entities.</p><p><br></p><p>People Analytics &amp; AI</p><p><br></p><p>Build dashboards and reporting across all People functions.</p><p>Establish KPIs across recruitment, retention, engagement, learning, and HR operations.</p><p>Benchmark HR performance against relevant industry standards.</p><p>Identify opportunities to automate and improve HR processes using AI and digital tools.</p><p>Champion the adoption of AI within HR workflows, including sourcing, screening, onboarding, learning, documentation, and knowledge management.</p><p>What Success Looks Like (First 12 Months)</p><p><br></p><p>A comprehensive People Operations roadmap has been implemented across all four HR pillars.</p><p>Recruitment performance consistently meets hiring targets with:</p><p>Time-to-fill at or below 30 days</p><p>Offer acceptance above 90%</p><p>Employee engagement is measured regularly with action plans executed following each survey.</p><p>Voluntary turnover remains below industry benchmarks.</p><p>Every employee has:</p><p>A structured onboarding programme</p><p>Defined performance objectives</p><p>A documented career pathway</p><p>Access to a structured learning curriculum</p><p>Performance management is fully embedded across the organisation.</p><p>Compensation, payroll, compliance, and HR administration operate efficiently with strong partnership between HR and Finance.</p><p>AI-enabled HR processes improve efficiency, reporting accuracy, and employee experience.</p><p><b><br></b></p><p><b>Job description</b></p><p>Become an HR expert</p><p><b>Who are we looking for</b></p><p>Minimum 8 years of progressive experience across Human Resources, People Operations, and Talent Acquisition.</p><p>At least 2 years leading both HR Operations and Recruitment within a scaling organisation, preferably in a digital agency, consultancy, technology company, or other high-growth environment.</p><p>Proven experience recruiting digital marketing, creative, analytics, technology, and commercial talent.</p><p>Strong knowledge of labour legislation and HR practices across Lebanon, with working knowledge of UAE and Saudi employment regulations highly desirable.</p><p>Demonstrated experience building HR processes, policies, competency frameworks, career paths, and performance management systems from the ground up.</p><p>Strong understanding of compensation and benefits administration, employee relations, disciplinary procedures, and HR compliance.</p><p>Experience partnering closely with Finance on payroll and HR administration.</p><p>Excellent analytical skills with experience building HR dashboards and reporting using ATS, HRIS, spreadsheets, or BI tools.</p><p>Strong project management and organisational skills with the ability to manage multiple priorities simultaneously.</p><p>Experience leveraging AI tools to improve recruitment, HR operations, learning, and knowledge management.</p><p>High levels of integrity, discretion, and sound judgment.</p><p>Excellent communication and stakeholder management skills across all organisational levels.</p><p>Fluent in English and Arabic.</p><p>Based in Beirut with the ability to travel periodically to Dubai and Riyadh.</p><p>Nice to Have</p><p><br></p><p>CIPD, SHRM, or equivalent HR certification.</p><p>Experience scaling a regional HR function across multiple countries.</p><p>Experience implementing HRIS platforms or digital transformation projects.</p><p>Experience developing employer branding strategies.</p><p>Experience working within digital marketing agencies, consulting firms, or technology businesses.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p><h4>About OLX</h4> <p>OLX Lebanon is the #1 marketplace for selling and buying online in Lebanon. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for individuals and businesses. Our broader vision is to strengthen local economies, empower small businesses and help everyone in making smarter choices for themselves, the market and the planet.</p> <p>OLX Lebanon is proudly rooted in the local market while bringing global marketplace standards to our users. Our team is driven by innovation, agility, and a deep understanding of the Lebanese consumer landscape.</p> <p>We embrace a culture of ownership, creativity, and purpose—where every team member contributes to building smarter solutions that truly make a difference in people's everyday lives.</p> <h4>Sales lead role</h4> <p>As a sales lead, you will be responsible to support and manage a sales team within the autos, goods, and properties verticals. You need to have the ability to guide the team to success whilst keeping your finger on the pulse and being commercially aware of what is happening in the market.</p> <h4>Sales & client management</h4> <li>Establish contact and develop lasting relationships with businesses across target markets</li> <li>Build and maintain a strong pipeline of leads through referrals, networking, cold calling, canvassing, direct mail, and face-to-face meetings</li> <li>Sell value-added products and subscription packages to new and existing (including expired or cancelled) accounts</li> <li>Provide client training to ensure efficient and continuous use of the platform, and conduct regular performance reviews to maximize retention</li> <li>Monitor client health and quality metrics to ensure alignment with management expectations and prevent malpractice</li> <li>Review client accounts and proactively identify opportunities to improve their performance and maximize results</li> <li>Serve as the primary point of contact for clients, including handling initial technical queries</li> <li>Communicate effectively to manage client expectations and deliver an exceptional OLX Lebanon service experience</li> <li>Collect market insights and stay up to date with local market developments, regulations, and industry news</li> <li>Maintain and regularly update the sales reporting dashboard to track all activities and pipeline status</li> <li>Liaise with finance, customer support, legal, and marketing on any sales or client-related matters</li> <h4>Team leadership & development</h4> <li>Lead, coach, motivate, and develop the sales team to maintain high professional standards and consistently meet KPIs</li> <li>Delegate tasks effectively and provide hands-on support to team members in the field</li> <li>Empower team members by building their product knowledge, communication skills, and confidence</li> <li>Conduct regular one-on-ones and quarterly performance reviews</li> <li>Identify training needs and deliver structured training sessions to maximize team potential</li> <li>Hire high-caliber talent and continuously raise the bar for sales team performance</li> <li>Foster a positive, collaborative, and high-performance team culture</li> <li>Meet weekly and monthly sales KPIs (value and volume) and ensure team targets are achieved</li> <h4>Requirements</h4> <li>Bachelor’s degree in business administration. A master's degree is a plus.</li> <li>Minimum 5–7 years of experience in sales, with at least 2 years in a team leadership or management role</li> <li>Experience in online/digital sales is a strong plus</li> <li>Prior experience in classified advertising, real estate, or automotive sectors is an advantage</li> <li>In-depth understanding of business development, financials, and client account management</li> <li>Strong knowledge of the Lebanese market and local business landscape</li> <li>Solid understanding of sales processes with demonstrated capability in challenging sales environments</li> <li>Familiarity with the OLX Lebanon platform and product offering</li> <li>Fluent in Arabic and English</li> <li>Energetic, mature, self-driven, and accountable</li> <li>Strong analytical mindset with the ability to translate data into action</li> <li>Ambitious with a positive, committed attitude</li> <li>Thrives in a target-driven, fast-paced environment</li> <h4>Benefits</h4> <li>A fast-paced, high-performing team</li> <li>Rewards & recognitions</li> <li>Learning & development opportunities</li></p><p></p>

<p>Org. Setting and Reporting UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. Cash for Work project associate reports to Cash for Work project officer. Responsibilities Manage project-related complaints and issues by coordinating with field staff and cash for work project team, and compile relevant reports. Prepare responses and correspondence for project-related queries. Develop standard operating procedures, eligibility criteria, guidance notes, documentation of best practices, and lessons learned. Lead in creating and implementing a communication plan for the project, including the development and dissemination of communication materials and organizing events, in coordination with the UNRWA Public Information team and in line with donor and UNRWA communication policies. Organize and maintain project databases by systematically archiving all pertinent information and conducting quality assurance checks. Assist in project implementation by ensuring that all activities and deliverables meet the required quality standards and adhere to legal agreements and set tolerances. Track project progress and assess performance based on scope, budget, timeline, and quality by working closely with the project team, and promptly report any issues to Project Officers along with recommended corrective actions. Carry out additional tasks as prioritized and assigned by the CfW Project Officers and Project Manager. Competencies UN Core Values of Professionalism, Integrity, and Respect of Diversity and Core Competencies of Communication, Working with People and Drive for Results apply by default. In addition: Relating and Networking Persuading and Influencing Planning and Organizing Adapting and Responding to Change Deciding and Initiating Action</p><p><strong>Desired Candidate Profile</strong></p><p>A bachelor's degree is required, particularly in fields such as business administration, public administration, development studies, project management, international relations, social sciences, communications, or a related discipline.</p><p>A minimum of two years of relevant experience in areas such as project management support, project coordination, monitoring and evaluation, stakeholder engagement, community involvement, communications, and reporting, preferably with a UN agency or non-governmental organization, is required.</p><p>Applicants are required to mention if they have close relative(s) in UNRWA (mother, father, daughter, son, sister brother), please provide full name(s) and relationship. If applicable, please provide further details below.</p><p>Applicants are required to mention if they are a Palestine refugee. If yes, please provide you Registration Card Number</p><p>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The individual contractor's role in this road safety project will lead to the development of updated, evidence-based transport and road safety tools that prioritize safety and accessibility for all road users including through capacity-building initiatives and stakeholder engagement. Ultimately, these efforts will contribute to the overarching goal of halving road traffic deaths and injuries by 2030, as outlined in the Global Plan for the Decade of Action for Road Safety 2021–2030.<br> Work Location<br>UN-House ESCWA<br> Expected duration<br>3 months<br> Duties and Responsibilities<br>Background The Global Plan for the Decade of Action for Road Safety 2021–2030, endorsed by the UN General Assembly, aims to halve road traffic deaths and injuries by 2030. It emphasizes a Safe System approach, focusing on safer roads, vehicles, road users, and post-crash care. Infrastructure must be designed to minimize risks for all road users, particularly the most vulnerable, and support multimodal mobility, including walking, cycling, and public transport. ESCWA supports several Arab countries in reviewing and updating their transport and road safety policies and measures through various project that are targeting different areas of the road safety domain from road design to data collection and analysis to awareness and policy making, among others. Objective The objective of this assignment is to support the review and enhancement of road safety measures in several Arab countries, ensure alignment with international standards and global plans for road safety including but not limited to the Global Plan for the Decade of Action for Road Safety 2021–2030. This includes implementing a review of transport networks, connectivity and road safety measures, among other things and advocating for policy alterations, building capacities of concerned officials to use modern technologies for road safety management, among others. Duties and Responsibilities The IC will be required to do the following tasks: Research, compiles, analyses, summarizes, and presents basic information/data related to activities on transport and Road Safety issues in the Arab region. Systematically follows through and retrieves, highlights and compiles information on Road Safety in a wide variety of information sources; prepares input on the subject as required. Participate in the delivery of required activities on transport and Road Safety policies. Prepare statistical tables and graphs and assist in the preparation of presentations and background substantive material on Road Safety related deliverables. Undertake specific analyses on selected subjects related to transport and Road Safety. Develop manuals, policy papers, guides, to use certain road safety tools. Assist in Project management tasks. Carry out any other related duties as required.<br> Qualifications/special skills<br>A Bachelor degree in Engineering, Transport , Road Safety or any other related field is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of three years of professional experience in the field Transport issues is required. Proficiency in Microsoft office applications is required. Knowledge of transport data systems is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p>1. Background The Tenth Five-Year Development Plan PHONE_NUMBER) constitutes the first executive plan for implementing Oman Vision 2040, translating the Vision s orientations into programmes and projects across its four pillars: People and Society, Economy and Development, Sustainable Environment, and Governance and Institutional Performance. The Plan is structured around 14 national priorities, 82 strategic objectives and 411 strategic programmes. Its scale and strategic importance warrant a comprehensive final evaluation of its implementation and performance at the end of its five-year cycle, pursuant to Article 8 of Royal Decree No. 1/2021, with lessons to inform the next phase of national development planning. Particular emphasis will be placed on the Plan s financing and budget dimensions, including fiscal space, revenue and expenditure performance, budget effectiveness, financing requirements and gaps, investment needs, and the effectiveness and sustainability of financing sources. The evaluation will also examine evidence-based modeling, resource allocation efficiency, and long-term funding strategies, and will identify lessons and practical recommendations to strengthen planning, financing, governance and implementation arrangements for the Eleventh Five-Year Development Plan PHONE_NUMBER).</p><p>Duties and Responsibilities The Individual Contractor (IC) is tasked with providing support related to Financing for Development. The IC's specific responsibilities include: Gather, compile and update information and technical data across all the SDGs and economic indicators, which pertain to the National priorities costing and financing in Oman. Extract, retrieve, compile and analyze technical data and relevant material from national sources, databases, libraries and various statistical calculations and compilations. Analyze and scrutinize the financing flows outlined in the strategy for Oman. Assess the progress of National indicators over the 2PHONE_NUMBER period. Provide econometric assistance to examine the factors influencing investment opportunities and potentials in the Omani economy, including workstreams on quantitative economic modelling and causal inference for policy recommendations. Assemble original statistical material, adjust reported data from different sources, and load data into a computerized database system. Assess and examine data sets for accuracy, clarity, and validity and interpret results. Assist in the maintenance of relevant computerized databases, ensuring data integrity and accessibility. Prepare a variety of reports, presentations, tables, lists, graphs, charts, and/or diagrams based on the analyzed data for information and review by senior officers. Collaborate and coordinate closely with different team members in Financing for Development.</p><p><strong>Desired Candidate Profile</strong></p><h4>Qualifications/special skills</h4>A Master s degree in Economics, Finance or related field is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of two years of professional work experience in research, data extraction or using statistical tools is required. A minimum of one year of experience in econometric models is required. Proficiency in statistical software is required. Knowledge of econometrics is required. Knowledge of time series models such as Vector Autoregressive Models (VARs) or Structural VAR is desirable. Knowledge in panel data models like the Fixed Effects model, the Dynamic Panel Threshold Model, or the Generalized Method of Moments (GMM) is desirable. Languages English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic languages are required. Note: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and Knowledge of equals a rating of confident in two of the four areas. Additional Information Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS BANK ACCOUNTS.

<p>The Cash Van Fleet &amp; Logistics Officer is responsible for coordinating and overseeing the administrative, logistical, and fleet-related activities of the central and outstation cash vans. The role ensures vehicle availability, proper maintenance, regulatory compliance, safety, cost control, and effective coordination with drivers, suppliers, garages, government authorities, and internal departments.</p><p>Responsibilities:</p><ul><li>Coordinate and follow up on routine and preventive vehicle maintenance, including oil changes, tires, mechanical repairs, washing, and other servicing requirements</li><li>Conduct regular physical inspections and spot checks to ensure vehicles are maintained in good operating condition</li><li>Coordinate vehicle handovers and manage the availability and allocation of spare/replacement vans during servicing or breakdowns</li><li>Monitor vehicle locations via GPS tracking and track weekly mileage (KM) to control overall fuel consumption</li><li>Coordinate body insulation updates (e.g., temperature-controlled modifications with vendors like Halawani) and direct any specialized technical modifications</li><li>Ensure timely renewal of all vehicle registrations, commercial transport licenses, mechanic certificates, permits, and other required documentation</li><li>Ensure timely renewal of all vehicle registrations, commercial transport licenses, mechanic certificates, permits, and other required documentation</li><li>Coordinate and follow up on payments and procedures with the Vehicle Registration Department and other relevant authorities</li><li>Maintain an up-to-date tracker of all vehicle licenses, permits, insurance policies, and expiry dates</li><li>Coordinate with the Insurance responsible person regarding annual vehicle insurance renewals and ensure valid insurance documents are available in each vehicle</li><li>Monitor and follow up on traffic violations, fines, and related administrative procedures until cleared.</li><li>Conduct regular spot checks on central and outstation vans to verify vehicle condition, documentation, fire extinguishers, first-aid kits, and other required safety equipment</li><li>Ensure that any compliance or safety deficiencies identified during inspections are properly followed up and resolved</li><li>Source and obtain quotations from approved garages, tire suppliers, vehicle suppliers, and other fleet-related vendors</li><li>Compare quotations and provide recommendations based on cost, quality, service, and lead time</li><li>Negotiate with suppliers, within the authorized limits, to obtain competitive pricing and favorable terms</li><li>Coordinate vehicle repairs, maintenance, modifications, and other services with external suppliers</li><li>Monitor supplier performance and escalate recurring service or quality issues</li><li>Maintain proper records of quotations, approvals, purchase orders, invoices, and supplier-related documentation</li><li>Coordinate vehicle branding and rebranding requirements with Marketing and approved advertising agencies</li><li>Coordinate required permits and administrative procedures with the Vehicle Registration Department</li><li>Follow up on vehicle delivery, installation, inspection, and completion of branding works</li><li>Ensure that branding and vehicle modifications comply with applicable legal and Company requirements</li><li>Ensure timely and accurate recording of vehicle maintenance, fuel consumption, mileage, invoices, repairs, and other fleet-related information in VFM</li><li>Maintain accurate and up-to-date fleet records for all central and outstation vans</li><li>Prepare monthly fleet reports covering maintenance costs, fuel consumption, mileage, vehicle availability, downtime, and other relevant KPIs</li><li>Analyse fleet data and highlight unusual costs, excessive fuel consumption, repeated breakdowns, or other areas requiring attention</li><li>Provide the Finance and Accounting teams with the required fleet-related information and supporting documentation</li><li>Conduct regular field visits and spot checks of central and outstation cash vans</li><li>Verify compliance with fleet, safety, documentation, and operational requirements</li><li>Document findings and ensure corrective actions are followed up and closed</li><li>Investigate and document fleet-related incidents, including accidents, theft/loss of goods, major breakdowns, or other unusual occurrences</li><li>Coordinate with relevant internal departments, insurance providers, garages, and external authorities following accidents or major incidents</li><li>Maintain proper records of incidents and follow up on required corrective or preventive actions</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor degree or Professional Certification in related fields</li><li>3 to 5 years of related experience</li><li>Experience with fleet management/GPS systems is an advantage</li><li>Good knowledge of basic automotive mechanics, vehicle maintenance and spare parts</li><li>Strong organizational, coordination, and follow-up skills</li><li>Good negotiation and supplier management skills</li><li>Strong problem-solving and decision-making abilities</li><li>Excellent attention to detail</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The primary objective of this service is to support the ESCWA Technology Centre (ETC) in the planning, coordination and implementation of the Arab SMEs Summit (ASMES) 2026 and other ETC events and programmes. The assignment will contribute to the effective delivery of logistical, operational and administrative activities, including participant management, travel and accommodation arrangements, venue and exhibitor coordination, registration processes, visa facilitation, accessibility arrangements and on-site event support, ensuring the smooth and successful execution of ETC activities.<br> Work Location<br>ETC Amman<br> Expected duration<br>3 months<br> Duties and Responsibilities<br>Background The ESCWA Technology Centre (ETC) is preparing for the Arab SMEs Summit (ASMES) 2026, a flagship regional event that will bring together entrepreneurs, SMEs, policymakers, development partners, private sector representatives, innovation ecosystem actors and support organizations from across the Arab region. The Summit will serve as a platform for showcasing entrepreneurship, innovation, digital transformation initiatives, SME success stories and strategic partnerships. To support the successful delivery of ASMES 2026 and other ETC events and programmes, ETC seeks an Individual Contractor to provide logistical, operational and administrative support across all stages of event planning and implementation. The Contractor will support participant services, travel and accommodation arrangements, venue coordination, exhibitor management, registration processes, visa facilitation, accessibility arrangements and overall event operations to ensure the smooth and professional execution of ETC activities. The IC will work under the supervision of the Executive Director of The ESCWA Technology Centre (ETC). In particular, the Project Coordinator will be tasked to do the following: Tasks and Responsibilities 1. Coordinate logistical and operational arrangements for ASMES 2026 and other ETC events, workshops and meetings, including venue coordination, catering, audiovisual services, interpretation, signage and event materials. 2. Support participant management and registration processes, including invitations, confirmations, participant communications, registration tracking and distribution of event-related information and materials. 3. Coordinate the preparation and distribution of participant badges, maintaining accurate participant records and supporting the effective management of participant access during events. 4. Coordinate with the relevant teams handling travel, visas, local transportation, accommodation and other participant-related logistical arrangements, ensuring effective communication, coordination and follow-up with participants and service providers as required. 5. Provide administrative and coordination support for visa-related processes, including the collection, tracking and follow-up of required documentation and communications with participants and relevant stakeholders. 6. Support exhibitor, partner and stakeholder coordination activities, including booth allocation, exhibitor communications, setup requirements and operational support during events. 7. Facilitate accessibility and participant support arrangements, including coordination of reasonable accommodations and services to ensure inclusive participation of persons with disabilities and other attendees with specific requirements. 8. Provide on-site event coordination and general administrative support, including participant assistance, speaker and VIP coordination, troubleshooting logistical matters, maintaining event records and supporting post-event reporting and follow-up activities. The Individual Contractor will work under the supervision of the Acting Director of the ESCWA Technology Centre.<br> Qualifications/special skills<br>A Bachelor’s degree in Business Administration, Event Management, Hospitality Management, Marketing, Sales, Communications, Public Administration, Logistics, Project Management, or a related field relevant to event coordination, conference management, stakeholder engagement and administrative support is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 5 years of practical experience encompassing project coordination, program administration, program management assistance, and other relevant fields closely associated with the role is required. Event Coordination, Logistics and Administrative Support: Demonstrated experience in supporting the planning and implementation of conferences, exhibitions, workshops and events, including participant coordination, registration management, travel and accommodation arrangements, venue liaison, exhibitor support and logistical operations. Strong organizational, communication and stakeholder coordination skills are required. Organizational Skills: The ability to efficiently manage tasks, time, and resources, ensuring clear project coordination and prioritization is requried. Attention to Details: Meticulously reviewing work to identify and correct errors or inconsistencies is desirable. Flexibility: Adaptability to changing tasks, roles, and responsibilities in dynamic work environments is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The objective of the Individual Contractor (IC) is to support the development, maintenance, enhancement, and modernization of DSDSD’s digital platforms, dashboards, and web applications. The IC will contribute to web application development, frontend implementation, data visualization features, ASP.NET Core environments, integrations, testing, troubleshooting, and operational support activities across assigned systems and digital initiatives, including platform upgrades and modernization efforts. The IC will also support implementation, deployment, user acceptance testing, and technical documentation activities while ensuring alignment with UN established standards for web development, accessibility, security, and operational sustainability.<br> Work Location<br>UN-House ESCWA<br> Expected duration<br>3 months<br> Duties and Responsibilities<br>Background: This position is located in the Decision-Support and Data Science Division (DSDSD). The Division is part of ESCWA’s broader modernization and innovation efforts, providing advanced analytics and decision-support services within ESCWA, other UN entities, and Member States. Aligned with the UN 2.0 agenda, DSDSD develops and maintains digital platforms, data portals, dashboards, and operational systems that support evidence-based policymaking, organizational efficiency, and digital transformation initiatives across the region. Its software development activities include responsive web applications, frontend interfaces, data visualization platforms, and API integrations. As part of ongoing modernization and operational sustainability efforts, DSDSD requires continued support to maintain, enhance, and upgrade existing digital platforms while ensuring usability, accessibility, interoperability, and alignment with evolving UN ICT standards and operational requirements. Duties and responsibilities: The Individual Contractor will be responsible for the following tasks: - Develop websites and applications as per the UNICT strategy and ESCWA’s needs applying UX/UI concepts and principles, UN established standards for web design, technologies, and tools; and following security and data protection schemes; - Maintain, upgrades, and enhance existing websites and applications and integration to interrelated systems and program elements; - Organize and perform unit and integrated testing, designing and utilizing test bases; assists users in accepting testing; - Conduct research on new technologies as requested, keeps abreast of developments in the fields; assists in testing and evaluating new products and technologies; - Support data visualization and data analytics initiatives; - Prepare technical and user documentation for products, as well as training materials and conduct technical presentations; - Maintain functional specifications and technical documentation for websites, applications, and related procedures developed and/or modified; - Provide operational support for deployed websites and applications, including version management, deployment, troubleshooting, and recovery activities; - Support user onboarding and knowledge-sharing activities related to completed products and implemented solutions; - Performs other related tasks as required by UN ICT or ESCWA strategy<br> Qualifications/special skills<br>A minimum high school diploma with a certification or degree in Information Systems, Information Technology, Computer Science, Computer Engineering or related area is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 5 years of professional experience in the computer software industry as an ASP.NET Core developer working with front-end languages and libraries (HTML, CSS, JavaScript), back-end languages (C#), SQL Server, and open-source data visualization libraries like Apache ECharts along with competency in C# and .NET Core is required. Knowledge in database design, and development using MS SQL Relational Database is required. At least 1 year of experience with version control such as GIT is required. Familiarity with databases (PostgreSQL, MySQL) is desirable. Familiarity with databases (PostgreSQL, MySQL) is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English is required and fluency in Arabic is desirable. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The objective of the Individual Contractor is to assist the head of unit and technical teams in monitoring, maintaining, and securing core IT infrastructure, cloud components, virtualization platforms, and multi-tenant applications.<br> Work Location<br>UN-House ESCWA<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>Background: This position is located in the Decision-Support and Data Science Division. The Decision-Support and Data Science Division (DSDSD) is part of ESCWA's broader modernization and innovation efforts, providing advanced analytics and decision-support services within ESCWA, other UN entities, and Member States. Aligned with the UN 2.0 agenda and grounded in strategic foresight, DSDS leverages data-driven insights, emerging technologies, and scenario-based planning to anticipate trends and proactively inform policymaking and operations. Its core functions include data integration and management; data quality assurance; advanced analytics and modeling; machine learning and artificial intelligence solutions; real-time dashboards and performance reporting; and data visualization and business intelligence and the design and development of specialized digital decision-support tools. Through these capabilities, DSDS empowers evidence-based decision-making, fosters organizational efficiency, and catalyzes strategic innovation across the region, supporting sustainable development outcomes regionally and globally. The IT Systems Operations Assistant Individual Contractor will contribute to the enhancement of ESCWA's IT services monitoring program, virtualization environments, and security operations by proactively identifying problems and risks, and coordinating with relevant stakeholders to minimize the impact on service delivery. The Contractor will work closely with the Cloud &amp; Infrastructure and Cyber Security teams. Tasks and Responsibilities: The IT Systems Operations Assistant will be responsible for the following tasks: - Troubleshooting and Incident Management: Investigate infrastructure and application issues, perform log analysis and root cause analysis, document findings, and propose/implement corrective actions to resolve incidents and minimize service disruptions. - Cloudflare Administration and Security Operations: Manage and monitor domains hosted on Cloudflare, analyze traffic patterns and security events, create and maintain custom Web Application Firewall (WAF) rules, and implement mitigation strategies against malicious traffic and attacks. - Traffic Analysis and Security Monitoring: Collect and analyze Cloudflare metrics, traffic analytics, and security data to identify abnormal behavior, attack patterns, bot activity, and performance issues, while providing recommendations for improving security and service availability. - Proxmox Virtualization Management: Install, configure, maintain, and monitor Proxmox environments and Ubuntu/Linux servers, create and manage virtual machines, monitor cluster and storage health, perform operating system administration, system updates, security hardening, troubleshooting, and infrastructure maintenance, and ensure the stability, security, and availability of production environments. - Backup and Recovery Operations: Create and manage virtual machine snapshots, monitor backup processes, verify backup integrity, and support recovery procedures to ensure business continuity and disaster readiness. - Magento Multi-Tenant Platform Administration: Perform administrative and operational activities for the Magento multi-tenant (ECAP) platform, build and resolve CI/CD pipeline issues, and provide ongoing operational support. - Documentation and Technical Reporting: Maintain technical documentation, operational procedures, configuration records, troubleshooting guides, incident reports, and implementation documentation for infrastructure and security-related activities. - Project Support and Technical Implementations: Contribute to infrastructure, cloud, virtualization, and security projects by implementing configurations, supporting deployments, testing solutions, and documenting technical changes.<br> Qualifications/special skills<br>A First Level University degree in Telecommunication, Information Technology, Computer Science or a related area is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 1 year of professional work experience across virtualization platforms (such as Proxmox), Linux system administration, web application firewalls (such as Cloudflare), database clustering (PostgreSQL/Patroni), and incident or vulnerability tracking is required. Familiarity with modern enterprise platforms, CI/CD pipelines, and cloud integration is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p>We are seeking a motivated, customer-oriented, and detail-driven individual to join our healthcare team as a <strong>Pharmacy Assistant</strong> in Mount Lebanon.&nbsp;</p><p>In this role, you will work under the direct supervision of licensed pharmacists to deliver high-quality pharmaceutical care, ensure the smooth daily operation of the pharmacy, and provide exceptional service to our patients and customers.</p><p>This is an excellent entry-level opportunity for candidates eager to launch a career in the pharmaceutical and healthcare support field within a collaborative, professional, and patient-centered environment.</p><p>&nbsp;</p><p><strong>Key Responsibilities and Duties</strong></p><ul><li>Assist pharmacists with everyday dispensary tasks, stock handling, and counter sales.</li><li>Receive, unpack, verify, and properly shelve incoming medication and healthcare supplies.</li><li>Monitor inventory levels, check expiration dates regularly, and organize stock according to pharmacy guidelines.</li><li>Greet customers warmly, answer general inquiries, and guide them to appropriate over-the-counter (OTC) products or refer them to the licensed pharmacist for medical consultations.</li><li>Operate the point-of-sale (POS) cash register, process payments accurately, and issue receipts.</li><li>Maintain a clean, organized, sanitary, and well-stocked pharmacy environment in compliance with health and safety standards.</li><li>Assist in preparing prescription labels, packaging medication, and recording patient information under strict pharmacist supervision.</li><li>Handle incoming phone calls and direct them to the appropriate team members.</li></ul><p>&nbsp;</p><p><strong>Qualifications and Requirements</strong></p><ul><li>High school diploma or equivalent (Baccalaureate II or technical diploma is preferred).</li><li>0 to 1 year of experience in a pharmacy, retail, or customer service setting (fresh graduates are encouraged to apply).</li><li>Basic understanding of medical terminology, health products, or pharmacy operations is an asset.</li><li>Fluency in Arabic; good working knowledge of English or French is highly desirable.</li><li>Legal eligibility to work in Lebanon and proximity to Mount Lebanon.</li></ul><p>&nbsp;</p><p><strong>Required Skills and Competencies</strong></p><ul><li><strong>Attention to Detail:</strong> High degree of accuracy in handling cash transactions, verifying product labels, and organizing stock.</li><li><strong>Customer Service:</strong> Friendly, empathetic, and professional communication demeanor with patients and patrons.</li><li><strong>Teamwork:</strong> Ability to collaborate smoothly with pharmacists and auxiliary pharmacy staff.</li><li><p><strong>Basic Computer Literacy:</strong> Familiarity with POS systems, data entry, and basic inventory software.</p><p><strong>Time Management:</strong> Capability to multitask, prioritize duties, and work effectively during peak retail hours.</p></li></ul><p>&nbsp;</p><p><strong>Benefits and Perks</strong></p><ul><li>Comprehensive on-the-job training and professional mentorship from experienced pharmacists.</li><li>Opportunities for skill development and career progression within the healthcare retail sector.</li><li>Supportive, professional, and dynamic working environment.</li></ul>

<p>Result of Service The objective of the Individual Contractor (IC) is to design, develop, and deploy production-grade agentic AI systems and LLM-powered solutions in support of the Arab Development Portal and the broader DSDSD innovation mandate. The IC will remain at the forefront of the rapidly evolving AI landscape, translating the latest research advances in large language models, multi-agent frameworks, and AI-assisted workflows into tangible organizational capabilities. Work Location UN-House ESCWA Expected duration 3 months Duties and Responsibilities Background: This position is located in the Decision-Support and Data Science Division (DSDSD). The Division is part of ESCWA's broader modernization and innovation efforts, providing advanced analytics and decision-support services within ESCWA, other UN entities, and Member States. Aligned with the UN 2.0 agenda and grounded in strategic foresight, DSDSD leverages data-driven insights, emerging technologies, and scenario-based planning to anticipate trends and proactively inform policymaking and operations. Its core functions span data integration, data quality assurance, advanced analytics and modeling, machine learning and AI solutions, real-time dashboards, performance reporting, and the design of specialized digital decision-support tools. Through these capabilities, DSDSD empowers evidence-based decision-making, fosters organizational efficiency, and catalyzes strategic innovation across the region. Duties and responsibilities: The Individual Contractor will be responsible for the following tasks: 1. Agentic AI System Design and Development Architect and implement multi-agent systems using frameworks such as LangGraph, AutoGen, CrewAI, or equivalent, capable of orchestrating complex reasoning, retrieval, and action pipelines. Design and deploy Retrieval-Augmented Generation (RAG) systems with advanced retrieval strategies (hybrid search, re-ranking, contextual compression) for knowledge-intensive tasks. Implement tool-use, MCPs, and function-calling patterns enabling agents to interact with external APIs, databases, and computational tools. Develop agent evaluation frameworks, including automated benchmarking, failure analysis, and iterative improvement loops. Basic understanding of Agent Based Modeling (ABM) development and frameworks 2. LLM Integration and Optimization Integrate and benchmark state-of-the-art LLMs (proprietary and open source) across use cases including information extraction, summarization, classification, and question answering on Arabic and multilingual content. Apply prompt engineering, structured output generation, and chain-of-thought techniques to maximize model reliability and task performance. Explore and implement fine-tuning strategies (LoRA, QLoRA, full fine-tuning) where domain adaptation is required. Monitor and optimize inference costs, latency, and throughput for production deployments. 3. AI Infrastructure and API Development Design and implement RESTful and streaming APIs to expose AI capabilities to internal systems and the ADP platform. Containerize AI services using Docker and manage deployments in line with organizational infrastructure standards. Maintain documentation, versioning, and model cards for all deployed AI systems. 4. Research, Innovation, and Collaboration Continuously monitor and evaluate emerging AI research, frameworks, and tooling to identify adoption opportunities aligned with DSDSD's mission. Collaborate with data engineers, ML engineers, and domain experts to integrate AI capabilities into end-to-end data products. Prepare technical reports, demonstrations, and presentations to communicate AI system design and findings to both technical and non-technical stakeholders. Languages English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English is required. Note: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and Knowledge of equals a rating of confident in two of the four areas. Additional Information Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS BANK ACCOUNTS.</p><p><strong>Desired Candidate Profile</strong></p><p>A bachelor's degree in computer science, artificial intelligence, data science or a related area is required. A master's degree in a related field is desirable. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 5 years of professional experience in AI/ML engineering or software engineering with a demonstrated AI focus is required. Hands-on experience designing and deploying agentic systems using multi-agent frameworks (LangGraph, AutoGen, CrewAI, or equivalent) is required. Proficiency in Python and experience with LLM APIs (OpenAI, Anthropic, Mistral, or open-source alternatives via Ollama or HuggingFace) is required. Demonstrated knowledge of the current LLM and AI landscape, including frontier model capabilities, benchmarks, and limitations, is required. Experience with RAG architectures, vector databases (FAISS, Weaviate, Qdrant, or equivalent), and semantic search is desirable. Familiarity with model fine-tuning, RLHF, and evaluation methodologies is desirable. Knowledge of Arabic NLP and multilingual model handling is desirable.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The objective of the Individual Contractor (IC) is to design, develop, and deploy production-grade agentic AI systems and LLM-powered solutions in support of the Arab Development Portal and the broader DSDSD innovation mandate. The IC will remain at the forefront of the rapidly evolving AI landscape, translating the latest research advances in large language models, multi-agent frameworks, and AI-assisted workflows into tangible organizational capabilities.<br> Work Location<br>UN-House ESCWA<br> Expected duration<br>3 months<br> Duties and Responsibilities<br>Background: This position is located in the Decision-Support and Data Science Division (DSDSD). The Division is part of ESCWA's broader modernization and innovation efforts, providing advanced analytics and decision-support services within ESCWA, other UN entities, and Member States. Aligned with the UN 2.0 agenda and grounded in strategic foresight, DSDSD leverages data-driven insights, emerging technologies, and scenario-based planning to anticipate trends and proactively inform policymaking and operations. Its core functions span data integration, data quality assurance, advanced analytics and modeling, machine learning and AI solutions, real-time dashboards, performance reporting, and the design of specialized digital decision-support tools. Through these capabilities, DSDSD empowers evidence-based decision-making, fosters organizational efficiency, and catalyzes strategic innovation across the region. Duties and responsibilities: The Individual Contractor will be responsible for the following tasks: 1. Agentic AI System Design and Development • Architect and implement multi-agent systems using frameworks such as LangGraph, AutoGen, CrewAI, or equivalent, capable of orchestrating complex reasoning, retrieval, and action pipelines. • Design and deploy Retrieval-Augmented Generation (RAG) systems with advanced retrieval strategies (hybrid search, re-ranking, contextual compression) for knowledge-intensive tasks. • Implement tool-use, MCPs, and function-calling patterns enabling agents to interact with external APIs, databases, and computational tools. • Develop agent evaluation frameworks, including automated benchmarking, failure analysis, and iterative improvement loops. • Basic understanding of Agent Based Modeling (ABM) development and frameworks 2. LLM Integration and Optimization • Integrate and benchmark state-of-the-art LLMs (proprietary and open source) across use cases including information extraction, summarization, classification, and question answering on Arabic and multilingual content. • Apply prompt engineering, structured output generation, and chain-of-thought techniques to maximize model reliability and task performance. • Explore and implement fine-tuning strategies (LoRA, QLoRA, full fine-tuning) where domain adaptation is required. • Monitor and optimize inference costs, latency, and throughput for production deployments. 3. AI Infrastructure and API Development • Design and implement RESTful and streaming APIs to expose AI capabilities to internal systems and the ADP platform. • Containerize AI services using Docker and manage deployments in line with organizational infrastructure standards. • Maintain documentation, versioning, and model cards for all deployed AI systems. 4. Research, Innovation, and Collaboration • Continuously monitor and evaluate emerging AI research, frameworks, and tooling to identify adoption opportunities aligned with DSDSD's mission. • Collaborate with data engineers, ML engineers, and domain experts to integrate AI capabilities into end-to-end data products. • Prepare technical reports, demonstrations, and presentations to communicate AI system design and findings to both technical and non-technical stakeholders.<br> Qualifications/special skills<br>A bachelor's degree in computer science, artificial intelligence, data science or a related area is required. A master's degree in a related field is desirable. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 5 years of professional experience in AI/ML engineering or software engineering with a demonstrated AI focus is required. Hands-on experience designing and deploying agentic systems using multi-agent frameworks (LangGraph, AutoGen, CrewAI, or equivalent) is required. Proficiency in Python and experience with LLM APIs (OpenAI, Anthropic, Mistral, or open-source alternatives via Ollama or HuggingFace) is required. Demonstrated knowledge of the current LLM and AI landscape, including frontier model capabilities, benchmarks, and limitations, is required. Experience with RAG architectures, vector databases (FAISS, Weaviate, Qdrant, or equivalent), and semantic search is desirable. Familiarity with model fine-tuning, RLHF, and evaluation methodologies is desirable. Knowledge of Arabic NLP and multilingual model handling is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Recruitment &amp; Human Resources Manager</b></p><p><b>Multi-Country | Beirut-based | USD Compensation</b></p><p><i>Beirut with regional responsibilities</i></p><p><br></p><p>We particularly welcome applications from Lebanese professionals currently working abroad who are planning to return to Lebanon and would like a role with regional scope, direct access to the principals and the opportunity to build a team from the beginning.</p><p><br></p><p><b>Location: </b>Beirut, Lebanon</p><p><b>Employment: </b>Full-time</p><p><b>Reporting to: </b>Managing Principal initially; subsequently to the Commercial &amp; Operations Director</p><p><b>Target start: </b>October 2026, subject to project mobilisation and an agreed joining date that takes account of notice and relocation requirements</p><p><br></p><p><b><span></span>About the opportunity</b></p><p>We are building a professional team for a regional group trading physical commodities globally, with offices initially planned in three regional locations.</p><p>The position will be based in Beirut. You will work directly with the Managing Principal to recruit the initial team and establish practical HR processes.</p><p>This is a role for someone who enjoys personally sourcing candidates, assessing their suitability, completing appointments and supporting employees after they join. You will be the sole internal HR professional during startup, with access to external recruitment, payroll and legal advisers where needed.</p><p><b>Your initial priority</b></p><p>Lead recruitment for approximately eight key startup positions across the three regional offices, including four senior roles requiring international searches. These appointments cover finance, commercial management, shipping, country operations, logistics and stock control.</p><p>Your international experience and professional network will be particularly valuable in identifying candidates and managing recruitment across countries.</p><p><b>Key responsibilities</b></p><p>·&nbsp;&nbsp;&nbsp;Develop and execute the recruitment plan, including hiring priorities, sourcing channels, timelines and budgets.</p><p>·&nbsp;&nbsp;&nbsp;Personally identify and approach candidates through professional networks, direct search, job platforms and selected recruitment firms.</p><p>·&nbsp;&nbsp;&nbsp;Prepare job descriptions, conduct initial interviews and coordinate structured assessments with hiring managers.</p><p>·&nbsp;&nbsp;&nbsp;Manage candidate communication, references, offer preparation and negotiations within approved compensation limits.</p><p>·&nbsp;&nbsp;&nbsp;Benchmark compensation and benefits across the relevant markets and recommend hiring packages within approved budgets.</p><p>·&nbsp;&nbsp;&nbsp;Maintain a recruitment tracker covering candidate progress, notice periods, joining dates and outstanding requirements; report weekly on hiring progress, joining risks and recruitment costs.</p><p>·&nbsp;&nbsp;&nbsp;Coordinate employment contracts, work permissions, relocation and onboarding with local advisers and service providers.</p><p>·&nbsp;&nbsp;&nbsp;Establish confidential personnel files, onboarding checklists, leave records and practical HR policies.</p><p>·&nbsp;&nbsp;&nbsp;Coordinate payroll inputs and benefits administration with Finance and external providers.</p><p>·&nbsp;&nbsp;&nbsp;Support employee relations, including grievances and disciplinary matters, with management and local advisers; coordinate performance reviews, training and leave planning.</p><p>·&nbsp;&nbsp;&nbsp;Coordinate employee exits and handovers, including final payroll inputs, record updates and access removal with Finance and IT support.</p><p>·&nbsp;&nbsp;&nbsp;Provide proportionate administration for the Beirut office.</p><p><b>What success will look like</b></p><p>Your first-month targets are to establish the recruitment plan, assessment process and candidate pipeline, and secure an accepted offer for at least one priority senior position. Confirm the joining date against the candidate's notice period, relocation and any required work permissions.</p><p>During the first three months, you will progress agreed hires through appointment and onboarding, coordinate interim coverage where necessary, and establish reliable personnel records and payroll processes.</p><p><b>What the role offers</b></p><p>·&nbsp;&nbsp;&nbsp;A Beirut base with responsibilities spanning three countries initially.</p><p>·&nbsp;&nbsp;&nbsp;The opportunity to apply international experience and maintain regional professional connections.</p><p>·&nbsp;&nbsp;&nbsp;Direct involvement with the principals and senior management.</p><p>·&nbsp;&nbsp;&nbsp;Ownership of recruitment and HR within a deliberately small professional team.</p><p>·&nbsp;&nbsp;&nbsp;The opportunity to shape the HR function from its beginning.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Who we are looking for</b></p><p>·&nbsp;&nbsp;&nbsp;At least eight years of relevant recruitment and HR experience.</p><p>·&nbsp;&nbsp;&nbsp;Demonstrated success personally recruiting senior or specialist professionals, including regional or international appointments.</p><p>·&nbsp;&nbsp;&nbsp;Experience working in the Gulf or another international market, with an understanding of professional recruitment standards and candidate expectations.</p><p>·&nbsp;&nbsp;&nbsp;Ability to manage recruitment from initial search through offer acceptance and joining.</p><p>·&nbsp;&nbsp;&nbsp;Practical HR administration experience and the ability to establish processes suitable for a small business.</p><p>·&nbsp;&nbsp;&nbsp;Ability to work effectively with local employment and payroll advisers.</p><p>·&nbsp;&nbsp;&nbsp;Fluent Arabic and English, with strong written communication.</p><p>·&nbsp;&nbsp;&nbsp;Sound judgement, discretion, strong organisation and confidence working directly with senior management.</p><p>·&nbsp;&nbsp;&nbsp;Proficiency with spreadsheets, recruitment tracking tools and standard office applications.</p><p>·&nbsp;&nbsp;&nbsp;A clear intention and realistic timetable to be based in Beirut.</p><p>Experience in commodity trading, shipping, logistics, industrial businesses or establishing a new operation would be an advantage. A relevant degree or professional HR qualification is desirable.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>We are <strong>Ethos, </strong>the fastest growing digital communication group in MENA. We think big and&nbsp;we make big ideas come to life. We are crazy about the digital world and we aim high. We are looking for talented and valued people with interesting and provocative ideas, along with bold and diverse perspectives. Our culture is all about the thriving young team of us in 4 offices around MENA, while we boldly help impact the success of&nbsp; leading brands like McDonald's, General Motors, and American Express.</p><br><br>Job Description<br><p>ROLE PURPOSE</p><br><p>The Account Executive is the engine room of the account team. You keep work moving accurately and on time — briefs written, approvals chased, timelines held, documentation clean. You are the team's most reliable pair of hands, and you learn the client's business by living in the day-to-day detail of it.</p><br><p>Scope boundary: You support and execute. You do not own client strategy, budgets, or commercial negotiation — those sit with the Account Manager and above. You escalate early rather than absorb risk.</p><br><p>1. RESPONSIBILITIES</p><br><p>1.1 BUSINESS MANAGEMENT</p><br><ul><li><p>Maintains accurate, up-to-date account documentation: status reports, contact reports, WIP trackers, approval logs.</p><br></li><li><p>Builds working knowledge of the client's brand, products, category, and campaign calendar.</p><br></li><li><p>Keeps internal teams informed of changes to briefs, timings, and deliverables.</p><br></li><li><p>Flags risks to timeline, budget, or quality to the Account Manager as soon as they appear.</p><br></li><li><p>Learns and applies agency process consistently; suggests small improvements where steps are repetitive or error-prone.</p><br></li></ul><p>1.2 CLIENT RELATIONSHIP SUPPORT</p><br><ul><li><p>Acts as a day-to-day contact for routine client requests, responding promptly and professionally.</p><br></li><li><p>Attends client meetings, takes clear notes, and circulates accurate contact reports within agreed turnaround.</p><br></li><li><p>Communicates in a way that reflects well on the agency: clear, courteous, and never defensive.</p><br></li><li><p>1.3 STRATEGIC SUPPORT</p><br></li><li><p>Gathers inputs that feed strategic work: competitor activity, category trends, platform updates, cultural moments.</p><br></li><li><p>Assembles background research, reference decks, and case studies for briefs and pitches.</p><br></li><li><p>Contributes ideas in brainstorms and internal reviews; is expected to have a point of view, not just take notes.</p><br></li><li><p>Builds familiarity with the client's audience, brand guidelines, and tone of voice.</p><br></li><li><p>Builds rapport with junior and mid-level client contacts.</p><br></li><li><p>Escalates anything commercial, contentious, or strategic to the Account Manager rather than answering it alone.</p><br></li><li><p>1.4 SOLUTION DEVELOPMENT &amp; EXECUTION</p><br></li><li><p>Drafts and circulates clear internal briefs; confirms all inputs are present before work starts.</p><br></li><li><p>Traffics work through creative, content, production, and media teams; chases feedback and approvals.</p><br></li><li><p>1.5 FINANCIAL ADMINISTRATION</p><br></li><li><p>Prepares draft estimates and cost sheets for Account Manager approval.</p><br></li><li><p>Raises and tracks purchase orders; chases supplier invoices and documentation.</p><br></li><li><p>Keeps job numbers, budgets trackers, and billing records accurate and current.</p><br></li><li><p>Completes timesheets accurately and on time.</p><br></li><li><p>Never commits the agency to costs or scope without Account Manager sign-off.</p><br></li><li><p>Manages day-to-day production support: call sheets, scheduling, asset collection, versioning, file naming, delivery.</p><br></li><li><p>Ensures final assets meet platform specs, brand guidelines, and regulatory or legal requirements before delivery.</p><br></li><li><p>Maintains version control and a clean asset archive.</p><br></li><li><p>Pulls performance data from Emplifi, Talkwalker, Social Insider, and native platform analytics into agreed reporting templates.</p><br></li><li><p>Prepares first-draft performance reports for Account Manager review; over time, begins drafting observations, not just numbers.</p><br></li><li><p>Monitors live campaigns and flags anomalies (delivery issues, comment surges, errors) immediately.</p><br></li></ul><br>Qualifications<br><p>2. SUCCESS CRITERIA</p><br><p>ACCURACY: Your work is right the first time. Reports, briefs, specs, and figures can be trusted without re-checking.</p><br><p>RELIABILITY: Deadlines are met. Nothing is dropped. When something is at risk, the team hears it from you early.</p><br><p>PROACTIVITY: You anticipate the next step rather than waiting to be asked. You come with a suggested solution, not only a problem.</p><br><p>CURIOSITY: You ask questions, learn the client's business, and stay current on platforms, formats, and trends.</p><br><p>COLLABORATION: Creative, production, and media colleagues find you organised, clear, and easy to work with.</p><br><p>COMPOSURE: You stay calm and professional under deadline pressure and handle feedback without becoming defensive.</p><br><p>3. EXPERIENCE &amp; REQUIREMENTS</p><br><ul><li><p>Bachelor's degree in marketing, communications, business, or a related field.</p><br></li><li><p>0–3 years' experience in an agency, marketing, or communications environment; internships count.</p><br></li><li><p>Strong written and verbal English; Arabic strongly preferred.</p><br></li><li><p>Confident with PowerPoint/Keynote and Excel/Sheets; comfortable learning reporting and project-management tools.</p><br></li><li><p>Working knowledge of social platforms as a marketer, not only as a user.</p><br></li><li><p>Highly organised, detail-oriented, and comfortable managing multiple deadlines.</p><br></li></ul><p>4. PROGRESSION</p><br><p>Readiness for Account Manager is demonstrated by:</p><br><ul><li><p>Running day-to-day on a workstream with minimal supervision.</p><br></li><li><p>Interpreting performance data rather than only reporting it.</p><br></li><li><p>Client contacts approaching you directly and trusting your answers.</p><br></li><li><p>Drafting estimates and timelines that need little correction.</p><br></li><li><p>Briefing creative teams well enough that work comes back on strategy.</p><br></li></ul><br><br> </div>

<p><h4>Job Description</h4> <p>We are seeking a skilled and passionate grill chef de partie (CDP) with a strong background in Mediterranean cuisine. The ideal candidate will have hands-on experience operating grills and charcoal ovens, preparing traditional meats, kebabs, and grilled vegetables, and understanding the authentic flavors and spices of the region. You will be responsible for managing the grill station, ensuring consistency, flavor, and quality in every dish.</p> <h4>Key responsibilities:</h4> <ul> <li>Prepare and cook Mediterranean grilled items</li> <li>Marinate meats and seafood using authentic spice blends and recipes</li> <li>Operate and maintain charcoal, gas, or wood-fired grills according to safety and cooking standards</li> <li>Ensure all food preparation and presentation meet quality and consistency standards</li> <li>Work closely with the kitchen brigade to ensure smooth service during peak hours</li> <li>Maintain cleanliness and organization of the grill station at all times</li> <li>Monitor and manage food stock, prep levels, and waste control for the grill section</li> <li>Assist in training commis chefs and junior staff as required</li> <li>Uphold food safety, hygiene, and sanitation standards at all times</li> </ul> <h4>Requirements</h4> <ul> <li>4+ years of experience as a grill CDP or demi CDP in a professional kitchen, with a focus on Mediterranean cuisine</li> <li>Strong understanding of Mediterranean ingredients, spices, and marination techniques</li> <li>Proficient in cooking meats to different doneness levels while retaining moisture and flavor</li> <li>Experience using traditional equipment such as charcoal grill or rotisserie</li> <li>Ability to work efficiently under pressure in a fast-paced environment</li> <li>Knowledge of food safety standards (e.g., HACCP)</li> </ul> <h4>About the company</h4> <p>SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.</p> <p>At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up. Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.</p> <h4>Crafting a homegrown legacy</h4> <p>All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house—from initial vision and brand identity to concept creation, design, execution and operation. We don’t import ideas; we build them—crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.</p> <h4>Our signature brands</h4> <p>Every brand under our umbrella proudly reflects the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets—but consistently surpasses—global standards in entertainment, hospitality, F&B, lifestyle, wellness, family & pet entertainment experience. Our signature ventures include The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I, showcasing what it means to innovate locally and shine globally.</p> <p>Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco, ensuring full legal protection and readiness for global expansion.</p> <h4>We are only getting started!</h4> <p>Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.</p> <h4>People first</h4> <p>Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.</p> <h4>Benefits</h4> <p>At SIHAMCO, we believe in rewarding our team with more than just a job—we offer an inspiring work environment and real opportunities for growth. Our benefits include:</p> <ul> <li>Competitive salary packages aligned with market standards and experience</li> <li>Visa (1 year temporary) and flights into the country for non-citizens</li> <li>Accommodation</li> <li>Transportation allowance</li> <li>Career development and internal promotions – grow with us across departments and seasons</li> <li>Creative and collaborative work culture – built on passion, innovation, and attention to detail</li> <li>Exposure to high-end hospitality and entertainment concepts – gain experience in premium F&B and entertainment</li> <li>Experience working on premium events within The Groves, Riyadh Season</li> <li>Cultural diversity – join a team of passionate professionals from around the world</li> </ul> <h4>Join us</h4> <p>Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history. Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.</p></p><p></p>

<p>Position Information • VA No.: UNDP/LBN/VA26/123 • Position Title: National Technical Consultant to support the Personal Status Department in MOIM on records replications. • Duty Station: Beirut • Duration: 6 months (without exceeding 15 working days per month) • Vacancy Date of Issue: 27 July 2026 • Vacancy Closure Date: 03 August 2026 • National or International consultancy: National consultancy To review the full Terms of Reference (TOR), please follow link: https://drive.google.com/file/d/1pWDc2D45gg931NcaisgWjJOIAnETTrEy/view</p><p>BACKGROUND UNDP has been working closely with the Ministry of Interior and Municipalities (MoIM) to strengthen the capacity and efficiency of key public institutions responsible for delivering essential services to citizens. As one of the core public service providers, the Directorate General of Personal Status (DGPS) plays a critical role in ensuring citizens access to civil registration and identity-related services, which are fundamental to legal identity, protection, and access to public services. In light of the multiple crises affecting Lebanon, including the impact of the recent conflict, the demand for timely and accessible civil registration services has significantly increased. At the same time, several Personal Status Departments have faced operational challenges, including increased workloads, damaged infrastructure, and limited administrative capacity. Strengthening the Directorate s operational capacity is therefore essential to ensure the continuity and quality of service delivery. As part of its support to the MoIM, UNDP is assisting the Directorate General of Personal Status in enhancing its operational efficiency and improving service delivery through targeted technical assistance. To support these efforts, UNDP is seeking a National Technical Consultant to provide technical and administrative support to the Directorate in processing, organizing, verifying, and managing civil registration data and related records, thereby contributing to more efficient, accurate, and citizen-centred service delivery across the Personal Status Departments.</p><p>SCOPE OF WORK, RESPONSIBILITIES, AND DESCRIPTION OF THE PROPOSED ANALYTICAL WORK Under the supervision of the Senior Project Officer and the Director General of Personal Status, the consultant will be responsible for:</p><ul><li>Organizing and reviewing civil registration files and supporting documentation to ensure completeness and compliance with the Directorate s requirements.</li><li>Coordinating with relevant departments within the Directorate General of Personal Status and other concerned government entities to follow up on missing documentation and verify records, as required.</li><li>Entering, updating, and validating civil registration data in the Directorate s electronic database while ensuring data accuracy and consistency.</li><li>Supporting the processing, tracking, and archiving of civil registration records and related administrative documentation.</li><li>Identifying, reporting, and following up on data inconsistencies and technical issues affecting the electronic database, and coordinating with the relevant technical teams to facilitate their resolution.</li><li>Preparing periodic progress updates on data-entry activities, file processing, and operational challenges to support informed decision-making and efficient workflow management.</li></ul><p>EXPECTED OUTPUTS AND DELIVERABLES The consultant is expected to complete the above tasks and activities, noting that the total duration should not exceed six months, with no more than 15 working days per month.</p><p>INSTITUTIONAL ARRANGEMENTS • The consultant will work under the overall guidance of the Governance and Rule of Law Chief Technical Advisor/Project Officer. • The title rights, copyrights, and all other rights of whatsoever nature in any material produced under the provisions of this Terms of Reference will be vested exclusively in UNDP. UNDP has full ownership of the activity and its final product. Accordingly, any public mention of the activity, including through social media, should clearly state such ownership. In addition, any public appearance related to the activity should be coordinated with and approved by UNDP. UNDP will be responsible for providing the contractor with all necessary materials related to the project in a timely, thorough, and transparent manner. UNDP will also be responsible for providing the necessary clarifications and facilitating the work. The consultant shall rely on his/her own means of communication and shall commute between the place of residence and the duty station at his/her own expense.</p><p>DURATION OF WORK The assigned duration of this consultancy is six months, with 15 working days per month. The assignment is expected to commence immediately and must be completed no later than 30 March 2027. The time required to review, comment on, and approve deliverables and outputs is five working days.</p><p>DUTY STATION The assignment is based at the Personal Status Department at the Ministry of Interior and Municipalities in Beirut, with occasional meetings at UNDP offices, if required.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>A High-School degree is required</li><li>At least 2 years of relevant experience in working with the Personal status Department</li><li>Fluency in Arabic and English.</li><li>The Personnel will be covered with Health insurance and Personal accident insurance; the fees shall be deducted from personnel's monthly payment .</li></ul>

<p>JOB TITLE : Safeguarding Coordinator LOCATION : Beirut based with regular travel to Mount Lebanon, North (T5 and Akkar), Bekaa (North, West and Central), and South ORGANIZATION PURPOSE: ABAAD aims at achieving gender equality as an essential condition to sustainable social and economic development in the MENA region. ABAAD has a proven record in working in addressing GBV in emergency settings. JOB PURPOSE: The role of the Safeguarding Coordinator is to oversee the development, implementation, and effectiveness of ABAAD s safeguarding systems across all programs and operations. This role aims to ensure the prevention of and response to sexual exploitation and abuse (SEA), and all other forms of misconduct, while strengthening accountability to affected populations (AAP) and promoting a culture of safety, ethics, and accountability. Reporting Lines: • Position Reports to: Director • Position directly supervises: Safeguarding Officer KEY RESPONSABILITIES: • Develop, strengthen, and monitor effective safeguarding systems across ABAAD, including policies, procedures, reporting mechanisms, and risk mitigation measures. • Ensure safeguarding policies are aligned with international best practices, donor requirements, and inter-agency standards. • Support the institutionalization of safeguarding across programs, operations, HR, and partnerships. • Provide technical guidance to management and staff on safeguarding risk management. • Design and deliver context-specific safeguarding, PSEA, and AAP trainings for staff, volunteers, consultants, and partners. • Provide ongoing coaching and mentoring to internal teams and partners to strengthen safeguarding capacity. • Conduct regular field visits for monitoring, technical support, consultation, and follow-up. • Coordinate and monitor the implementation of ABAAD s safeguarding workplan across all field locations. • Oversee and strengthen ABAAD s Complaints, Feedback, and Response Mechanism (CFRM), ensuring they are accessible, confidential, and survivor-centered. • Produce regular analytical reports (monthly, semi-annual, and annual) with clear recommendations for management action. • Lead safeguarding investigations, ensuring survivor-centered, confidential, and impartial processes and maintaining accurate case documentation and evidence management. • Ensure safe referrals and coordination with internal and external support services, as appropriate. • Actively participate in PSEA Network meetings, AAP Working group, working groups, and inter-agency safeguarding initiatives at national and sub-national levels. • Serve as the organizational focal point for CHS, ensuring ABAAD s safeguarding, accountability, and quality systems are aligned with CHS commitments, and coordinating CHS self-assessments and follow-up actions. • Supervise and provide technical guidance to the Safeguarding Officer. Data Protection and Retention: Data Collection : ABAAD will process the information you provide in your application for the purpose of evaluating your suitability for the advertised position. This data may include personal information such as your name, contact details, education, work experience and samples, and other relevant information. Data Retention : ABAAD will retain your data for a period of up to 7 years following project completion. This retention period may be extended in specific circumstances, such as legal obligations or ongoing disputes. ABAAD may further retain your name and date of application in the organisation s internal supplier log. Data Security : ABAAD is committed to protecting your personal data. We have implemented appropriate technical and organisational measures to ensure the security of your data. Your Rights : You have the right to access, rectify, or erase your personal data, as well as the right to restrict or object to its processing. You may withdraw your application and request the deletion of your data by email. You also have the right to data portability. Data Sharing : Your data may be shared with relevant third parties, such as background check providers or reference checkers, as necessary for the recruitment process. How to apply Interested candidates in this position should send their CV and Cover Letter to EMAIL_ADDRESS and include the job title "Safeguarding Coordinator" in the email subject by July 28, 2026. Applications received after the closing date will not be considered. Only shortlisted candidates will be contacted.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in social sciences, law, psychology, social work, international development, or a related field (Master's degree is an asset).</li><li>A minimum of 3 to 5 years of relevant experience</li><li>Demonstrated experience in:<ul><li>Safeguarding policy development and implementation</li><li>Managing complaints and feedback mechanisms</li><li>Safeguarding investigations (strong asset)</li><li>Capacity building and training facilitation</li></ul></li><li>Strong knowledge of humanitarian safeguarding standards.</li><li>Strong communication and interpersonal skills</li><li>Commitment to human rights and gender equality</li><li>A Flexible pro-active attitude</li><li>Ability to work well as an individual and in a team</li><li>Ability to manage an unpredictable workload in a challenging environment</li><li>Ability to work across socio-cultural and religious contexts</li><li>A belief in ABAAD's mission and vision</li><li>A respect for ABAAD Code of Conduct and its PSEA Policy</li><li>Fluency in spoken and written Arabic and English. French is a plus</li><li>High Proficiency in Microsoft Office</li></ul>

<p><h4>Job overview</h4> <p>Reporting to the Regional Claims Manager, the Claims Manager holds a senior leadership role responsible for the comprehensive management, operational performance, and strategic direction of the regional health claims unit. This position thrives in an agile, multitasking office environment and serves as a crucial operational link between global/regional management and the local processing team. The Claims Manager is fully accountable for driving team productivity, developing departmental strategies, preparing executive metric reports, and overseeing complex or high-value adjudications. Demonstrating high adaptability, this leader extends beyond traditional claims functions to coordinate cross-functional activities, optimize local workflows, and ensure service delivery consistently exceeds client and stakeholder expectations.</p> <h4>What you do</h4> <h4>Key responsibilities</h4> <p>Responsibilities include, but are not limited to:</p> <ul> <li>Leading a team of claims adjusters to achieve departmental KPIs aligned with organizational goals.</li> <li>Acting as a liaison between global management and the claims team to ensure clear communication and alignment of objectives.</li> <li>Developing and implementing departmental strategies and goals.</li> <li>Providing regular updates and reports to regional management on team performance, claims processing, and customer satisfaction.</li> <li>Participating in strategic planning with clear decision-making processes.</li> <li>Offering guidance, training, and mentorship to team members to enhance skills and performance.</li> <li>Monitoring team workload and ensuring equitable task distribution.</li> <li>Reviewing complex or escalated claims and advising on claim determinations.</li> <li>Resolving escalated customer inquiries and complaints regarding claims.</li> <li>Analyzing claims data and performance metrics to identify trends and opportunities for process improvement.</li> <li>Preparing and presenting reports on claims activities, outcomes, and key performance indicators (KPIs) to senior management.</li> <li>Utilizing data analysis to drive strategic decisions and optimize claims processes.</li> <li>Actively engaging in operational activities beyond claims to ensure coordinated service delivery that meets and surpasses client expectations.</li> <li>Assisting in developing and updating claims policies and procedures.</li> <li>Ensuring team compliance with all regulatory and company guidelines.</li> <li>Preparing and presenting regular reports on claims activity, performance metrics, and trends.</li> <li>Analyzing data to identify improvement areas and implementing corrective actions.</li> <li>Performing other ad hoc duties as required.</li> </ul> <h4>What you bring</h4> <h4>Requirements</h4> <p>To excel in this role, you should possess the following skills and experience:</p> <ul> <li>Bachelor’s degree in medical/paramedical fields, finance, business administration, insurance, or a closely related operational discipline is preferred.</li> <li>Minimum of 8 years of progressive, hands-on experience in claims management, third-party administration (TPA), or health insurance operations.</li> <li>At least 4 years in a supervisory, leadership, or management role with a proven track record of effectively managing teams and achieving complex operational objectives.</li> <li>Strong analytical skills with the ability to interpret complex data, identify trends, detect inefficiencies, and make confident, data-driven decisions.</li> <li>Detail-oriented with excellent organizational, project management, and time management capabilities, adept at handling multiple priorities in a fast-paced environment.</li> <li>Proficiency in claims management software and Microsoft Office Suite.</li> <li>Flexibility to adapt to evolving business needs and perform well under pressure.</li> <li>Hybrid working options available in line with business requirements and regional policies.</li> <li>Legal authorization to work in the country of operations.</li> </ul> <h4>Desirable</h4> <ul> <li>8 to 10 years of total experience in healthcare, insurance, or TPA industries.</li> <li>Experience with process optimization methodologies such as Lean, Six Sigma, or Agile operational tracking is advantageous.</li> <li>Fluency in English, both written and verbal.</li> </ul> <h4>Personal attributes</h4> <ul> <li>Thinks globally while executing locally, effectively translating performance metrics and data trends into sustainable organizational success.</li> <li>Balances strategic thinking with practical execution.</li> <li>Confident communicator and facilitator, skilled at building trust across diverse stakeholder groups.</li> <li>Collaborative and resilient, thriving in dynamic, global environments.</li> </ul> <p>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security, and ethical use.</p> <h4>How we hire</h4> <p>We hire directly. Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p> <h4>AI policy</h4> <p>At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity. By embracing AI and emerging technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>POSITION DESCRIPTION: Valsoft's Edelweiss Software Group is seeking an experienced and business-savvy Head of Security to lead the Information Security function for several portfolios within a global holding organization composed of multiple diverse subsidiaries across industries, geographies, and risk profiles.<br> This leader will be responsible for driving consistent, risk-aware, and efficient security practices across the group, and will play a pivotal role in adapting security programs to the nuanced needs of each subsidiary.<br> This role requires strategic leadership and hands-on execution.<br> The Head of Security will collaborate closely with the Global CISO, while directly supporting the group's leadership to ensure that security maturity evolves in alignment with the group's business goals.<br> KEY RESPONSIBILITIES: Translate HQ’s baseline standards into a tailored security roadmap Develop and maintain a security maturity model scaled to the subsidiaries’ size and complexity Define tiers of subsidiaries by risk, industry, and data sensitivity to drive differentiated strategies Create and maintain a library of group-level policies, templates, and standards (e.<br>g., IR plan, password policy) Facilitate adoption of policies across subsidiaries with appropriate localization Establish and manage a policy update cadence with version control Provide or recommend shared tooling across the group Negotiate contracts with preferred security vendors and manage licensing agreements Build lightweight security engineering support, whether internal or outsourced Participate in M&amp;A evaluations to assess the cybersecurity posture of targets Advise investment teams on cyber risk exposure and hidden liabilities Conduct annual or biannual security self-assessments across subsidiaries.<br> Consolidate results into quarterly dashboards for group leadership and HQ.<br> Publish and maintain a group-wide incident response playbook.<br> Serve as the first escalation point for incidents at the subsidiary level.<br> Coordinate post-incident reviews and group-level communication.<br> Help subsidiaries pursue and maintain compliance (e.<br>g., SOC 2, ISO 27001, GDPR, HIPAA).<br> Maintain a centralized view of compliance status across the group.<br> Assist with customer/vendor security questionnaires and audits.<br> Triage critical vulnerabilities and incidents across subsidiaries.<br> Escalate material risks to HQ or Group X executives as needed.<br> Maintain a group-wide risk register and coordinate prioritization.<br> REQUIRED/MINIMUM QUALIFICATIONS: 10+ years of experience in cybersecurity, with leadership roles across multiple business units or portfolio companies.<br> Proven ability to work cross-functionally with engineering, operations, legal, and executive stakeholders.<br> Deep familiarity with security standards and certifications (e.<br>g., SOC 2, ISO 27001) Demonstrated experience in multi-entity environments such as holding companies, private equity, or decentralized organizations.<br> Strong communication, negotiation, and influencing skills.<br> PREFERRED QUALIFICATIONS: Empathy for the business: Understands startup vs.<br> mature subsidiary dynamics.<br> Influence without authority: Excels at driving outcomes through relationships, not mandates.<br> Operational fluency: Balances strategic vision with hands-on delivery.<br> Program management: Leads repeatable assessments, tooling, and remediation efforts.<br> Adaptability: Able to flex approaches across subsidiaries with varying maturity.<br> WHY JOIN US?<br> This is a high-impact leadership opportunity to build and shape a scalable security program across a dynamic and diverse group of companies.<br> You'll work with forward-thinking executives; help safeguard innovative businesses and collaborate with a global security team, all while enjoying flexibility and autonomy.<br> Ready to join a collaborative and innovative team where you can make an immediate impact?<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The ultimate result of this consultancy is a comprehensive assessment of the effectiveness, adequacy, accessibility and responsiveness of cash assistance and care services provided to Older Persons in Palestine - in both West Bank and Gaza. The assessment will inform the Ministry’s of Social Development policy improvements and adjustments in these two areas.<br> Work Location<br>Palestine / Remote<br> Expected duration<br>4 Months<br> Duties and Responsibilities<br>Background In Palestine, prolonged socioeconomic challenges, conflict, displacement, and growing pressures on public institutions have heightened the vulnerability of older persons, particularly those living in poverty, experiencing disability, living alone, or requiring long-term care. In the West Bank, older persons continue to face multiple vulnerabilities associated with the prolonged occupation, including movement restrictions, increasing poverty, unequal access to essential services, and mounting economic pressures. In the Gaza Strip, the ongoing humanitarian crisis has further exacerbated these challenges, severely disrupting access to healthcare, social services, income security, and community support systems. The Ministry of Social Development has undertaken important reforms to strengthen the national social protection system through the implementation of its Strategy (2025–2027), the National Strategy for Older Persons (2021–2026), and broader initiatives related to the national social registry, case management systems, and multidimensional poverty reduction. Within this evolving policy landscape, cash assistance programmes and care services constitute two critical but complementary pillars of social protection for older persons. While cash transfers provide essential income security, their effectiveness depends on the availability, accessibility and quality of healthcare, long-term care and social services that enable older persons to maintain their dignity, independence and quality of life. Yet, evidence remains limited regarding the extent to which existing programmes effectively respond to the multidimensional needs of older persons, the adequacy of benefits and services, institutional coordination, and the overall impact of social protection interventions on their well-being. Against this backdrop, ESCWA is hiring a consultant to prepare a study to assess the effectiveness, adequacy, accessibility and responsiveness of cash assistance and care services for older persons in Palestine -including the West Bank and Gaza. The consultancy will generate evidence to inform future reforms and improvement of social protection policies and programmes for older persons. Duties and Responsibilities of the Consultant In close coordination with ESCWA and the Ministry of Social Development in Palestine, the consultant will: 1. Prepare an inception report for the study outlining the refined methodology, detailed workplan, sampling strategy, analytical framework, and proposed data collection instruments, including questionnaires, focus group discussion guides and key informant interview protocols. The inception report will also identify the key informants to be interviewed in West Bank and Gaza. 2. Conduct a comprehensive desk review of relevant literature, legislative and policy documents and administrative data. 3. Provide a snapshot of the demographic and socio-economic situation of older persons in Palestine –West Bank and Gaza. 4. Design and conduct quantitative and qualitative data collection processes including surveys, focus group discussions, key informant interviews and, where appropriate, interviews with caregivers in West Bank and Gaza. 5. Analyze and triangulate quantitative and qualitative findings and assess the effectiveness, adequacy, accessibility and responsiveness of cash assistance and care services in West Bank and Gaza. 6. Identify policy, institutional and operational gaps affecting programme implementation, coverage, targeting, coordination and service delivery in West Bank and Gaza. 7. Prepare the first draft of the study, including all annexes, references and data tables used in the analysis. 8. Revise the draft report based on comments received from ESCWA and the MoSD. 9. Present the main findings and policy recommendations during technical meetings, validation workshops or consultation sessions, if requested. 10. Coordinate closely with ESCWA and the Ministry throughout the data collection process to ensure methodological consistency, quality assurance and appropriate adaptation of fieldwork modalities to the operational context. 11. The consultant shall ensure full adherence to ethical research standards and compliance with stringent confidentiality and data protection standards.<br> Qualifications/special skills<br>A Masters degree or equivalent degree in Social Policy, Public Policy, Development Studies, Sociology, Economics, Public Health, Statistics, Social Work, or another closely related discipline or related area is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 7 years of professional work experience in Social Policy, Public Policy, Development Studies, Sociology, Economics, Public Health, Statistics, Social Work, or another closely related discipline is required. Experience working with national ministries, United Nations agencies or other international organizations is desirable. Knowledge of the Palestinian social protection system or previous work in the Palestine is highly desirable. Strong analytical and research skills and demonstrated experience analyzing quantitative and qualitative datasets is required. Ability to synthesize complex findings into concrete policy recommendations and excellent report-writing skills is required.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in Arabic is required. Knowledge of English is desirable. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>