Legal Affairs Jobs

<p><h4>Job Description</h4> <p>We are seeking a skilled and passionate pizza chef (Italian pizzaiolo style) to join our culinary team. The ideal candidate will have proven experience preparing authentic, high-quality Italian-style pizzas and a strong understanding of traditional pizza-making techniques.</p> <p>The pizza chef will be responsible for the complete pizza-making process, including dough preparation, fermentation, hand stretching, topping, baking, and finishing. The successful candidate will have excellent technical skills, strong attention to detail, and the ability to consistently produce exceptional pizzas in a fast-paced, premium restaurant environment.</p> <h4>Key Responsibilities:</h4> <ul> <li>Prepare and cook authentic Italian-style pizzas, including Neapolitan, Roman, or other regional styles</li> <li>Mix and ferment fresh pizza dough daily using traditional methods</li> <li>Operate and maintain wood-fired, gas, or stone ovens for optimal pizza cooking</li> <li>Slice, prepare, and store fresh pizza toppings, sauces, and cheeses</li> <li>Monitor oven temperature and cooking times to ensure pizzas are cooked evenly and to specification</li> <li>Ensure food quality, presentation, and portion control standards are consistently met</li> <li>Maintain cleanliness and organization of the pizza station and kitchen area</li> <li>Comply with food safety, hygiene, and sanitation standards</li> <li>Collaborate with kitchen staff and management to refine recipes and contribute to menu development</li> </ul> <h4>Requirements</h4> <ul> <li>Minimum 2–3 years' professional experience as a pizza chef, pizzaiolo, or similar role</li> <li>Proven experience preparing Italian-style pizza in a professional restaurant or pizzeria</li> <li>Strong knowledge of traditional Italian pizza-making techniques</li> <li>Excellent understanding of dough hydration, fermentation, proofing, and temperature control</li> <li>Strong hand-stretching and dough-handling skills</li> <li>Experience working with professional pizza ovens</li> <li>Knowledge of Neapolitan-style pizza is highly desirable</li> <li>Knowledge of Italian ingredients and traditional flavour combinations</li> <li>Strong understanding of food safety and HACCP standards</li> <li>Ability to maintain consistency and quality during high-volume service</li> <li>Strong organisational and time-management skills</li> <li>Excellent attention to detail</li> <li>Ability to work effectively as part of a multicultural kitchen team</li> <li>Professional appearance, positive attitude, and strong work ethic</li> <li>Culinary qualification or formal pizzaiolo training is an advantage</li> </ul> <h4>About the company</h4> <p>SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.</p> <p>At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up. Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.</p> <h4>Crafting a homegrown legacy</h4> <p>All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house—from initial vision and brand identity to concept creation, design, execution and operation. We don’t import ideas; we build them—crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.</p> <h4>Our signature brands</h4> <p>Every brand under our umbrella proudly reflects the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets—but consistently surpasses—global standards in entertainment, hospitality, F&B, lifestyle, wellness, family & pet entertainment experience. Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.</p> <p>Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.</p> <h4>We are only getting started!</h4> <p>Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.</p> <h4>People first</h4> <p>Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.</p> <h4>Benefits</h4> <p>At SIHAMCO, we believe in rewarding our team with more than just a job—we offer an inspiring work environment and real opportunities for growth. Our benefits include:</p> <ul> <li>Competitive salary packages – aligned with market standards and experience</li> <li>Visa (1 year temp) and flights into the country for non-citizens</li> <li>Accommodation</li> <li>Transportation allowance</li> <li>Career development & internal promotions – grow with us across departments and seasons</li> <li>Creative & collaborative work culture – built on passion, innovation, and attention to detail</li> <li>Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment</li> <li>Experience working on premium events within The Groves, Riyadh Season</li> <li>Cultural diversity – join a team of passionate professionals from around the world</li> </ul> <h4>Join us</h4> <p>Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history. Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.</p></p><p></p>

<p><h4>Fine dining operations management</h4> <p>Oversee day-to-day operations to ensure a seamless, elegant, and refined dining experience.<br> Maintain high standards for food quality, presentation, authenticity, and menu consistency, with special emphasis on traditional and upscale Lebanese dishes.<br> Ensure strict compliance with food safety, hygiene, and fine dining service protocols.<br> Coordinate with the Executive Chef on menu development, seasonal offerings, and premium Lebanese ingredients.<br> Manage inventory of specialty Middle Eastern ingredients, wines, and premium products.</p> <h4>Leadership & staff development</h4> <p>Lead by example with a strong, positive leadership style that inspires professionalism and excellence.<br> Recruit, train, and mentor front-of-house and back-of-house staff in fine dining etiquette, Lebanese culinary knowledge, and guest-focused service.<br> Conduct regular performance evaluations and coaching sessions to maintain a high-performing team.<br> Foster a respectful, motivated, and service-oriented culture.<br> Ensure staff adhere to refined table service techniques, wine pairing standards, and cultural hospitality practices.</p> <h4>Guest experience and hospitality</h4> <p>Create a warm, welcoming, and culturally rich atmosphere that reflects the spirit of Lebanese hospitality.<br> Engage with guests to ensure exceptional service, personal attention, and elegant problem resolution.<br> Handle VIP reservations, special occasions, and premium guest experiences with care and discretion.<br> Address guest concerns promptly and professionally to maintain an elevated dining reputation.</p> <h4>Financial & administrative management</h4> <p>Oversee budgeting, forecasting, and financial reporting to ensure profitability.<br> Monitor food, beverage, and labor costs while maintaining fine dining quality standards.<br> Negotiate with premium suppliers of Lebanese wines, spices, meats, and specialty products.<br> Manage POS systems, payroll, scheduling, and vendor invoicing.</p> <h4>Marketing & brand representation</h4> <p>Support marketing initiatives that highlight upscale Lebanese cuisine, cultural dining experiences, and seasonal menus.<br> Maintain strong online and community presence, including reputation management on review platforms.<br> Plan and oversee special events such as Lebanese wine tastings, cultural nights, and chef’s table experiences.</p> <h4>Requirements</h4> <ul> <li>5+ years proven experience as a restaurant manager in a fine dining environment.</li> <li>Strong leadership capabilities with a track record of building and managing high-performing teams.</li> <li>In-depth knowledge of Mediterranean or American cuisine, cultural dining rituals, and menu elements.</li> <li>Exceptional communication, interpersonal, and conflict-resolution skills.</li> <li>Ability to maintain composure and professionalism in a high-pressure, luxury environment.</li> <li>Flexible availability, including evenings, weekends, and holidays.</li> <li>Hospitality or business management education preferred.</li> </ul> <h4>About the company</h4> <p>SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up. Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.</p> <h4>Crafting a homegrown legacy</h4> <p>All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house—from initial vision and brand identity to concept creation, design, execution and operation. We don’t import ideas; we build them—crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.</p> <h4>Our signature brands</h4> <p>Every brand under our umbrella proudly reflects the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets—but consistently surpasses—global standards in entertainment, hospitality, F&B, lifestyle, wellness, family & pet entertainment experience. Our signature ventures include The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I, showcasing what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc., ensuring full legal protection and readiness for global expansion.</p> <h4>We are only getting started!</h4> <p>Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.</p> <h4>People first</h4> <p>Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.</p> <h4>Benefits</h4> <ul> <li>Competitive salary packages aligned with market standards and experience</li> <li>Visa (1 year temporary) and flights into the country for non-citizens</li> <li>Accommodation</li> <li>Transportation allowance</li> <li>Career development and internal promotions – grow with us across departments and seasons</li> <li>Creative and collaborative work culture – built on passion, innovation, and attention to detail</li> <li>Exposure to high-end hospitality and entertainment concepts – gain experience in premium F&B and entertainment</li> <li>Experience working on premium events within The Groves, Riyadh Season</li> <li>Cultural diversity – join a team of passionate professionals from around the world</li> </ul> <h4>Join us</h4> <p>Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history. Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.</p></p><p></p>

<p><h4>Job summary</h4> <p>We’re hiring a hostess at Little Krazy, a whimsical fine-dining restaurant. As a hostess, you will welcome customers, provide detailed knowledge of the menu, make personalized recommendations, and ensure every guest feels the rhythm, warmth, and energy of Saudi hospitality. This role combines professional service, salesmanship, and storytelling flair to deliver a unique and memorable dining journey. You’re not just waiting tables — you’re setting the stage for an unforgettable experience.</p> <p>You’ll be welcoming guests with energy, unique flair, and a bold personality. Your presence, voice, and energy should echo that spirit. Whether it’s through a warm smile, storytelling, or helping guests discover new flavors, your job is to turn every visit into a cultural experience.</p> <p>The role is based in Riyadh, Saudi Arabia, and all relocation, flights, and visa are sponsored by the company.</p> <h4>Key responsibilities</h4> <ul> <li>Warmly greet guests with enthusiasm.</li> <li>Present, explain, and promote the menu, including specials, ingredients, preparation methods, and cultural context.</li> <li>Proactively upsell premium dishes, chef’s specials, signature drinks, and desserts to enhance the guest experience and boost revenue.</li> <li>Make confident, thoughtful recommendations based on guest preferences and dietary needs.</li> <li>Accurately take food and beverage orders and input them into the POS system.</li> <li>Ensure guest satisfaction throughout the meal and anticipate their needs proactively.</li> <li>Handle complaints or concerns promptly and professionally, escalating when necessary.</li> <li>Embody and express the spirit of the theme through language, tone, energy, and style of service.</li> <li>Maintain full knowledge of all food and beverage offerings, including allergens and dietary options.</li> <li>Work closely with kitchen and bar staff to ensure timely and accurate order fulfillment.</li> <li>Assist in table setting and resetting according to restaurant standards.</li> <li>Maintain a clean and organized service area.</li> <li>Uphold hygiene and grooming standards and wear the designated themed uniform with pride.</li> </ul> <h4>Requirements</h4> <ul> <li>1–3 years’ experience in a 5-star hotel or fine-dining restaurant.</li> <li>Fluency in Arabic and English.</li> <li>Basic POS and order management skills.</li> <li>Outgoing, confident, and charismatic personality.</li> <li>Excellent communication and interpersonal skills.</li> <li>Strong understanding of food and beverage service.</li> </ul> <h4>About the group</h4> <p>SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season, and Jeddah Season since 2019.</p> <p>At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up. Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.</p> <h4>Crafting a homegrown legacy</h4> <p>All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution, and operation. We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.</p> <h4>Our signature brands</h4> <p>Every brand under our umbrella proudly reflects the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in entertainment, hospitality, F&B, lifestyle, wellness, family, and pet entertainment experience. Our signature ventures include The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria, and Gem-In-I, showcasing what it means to innovate locally and shine globally.</p> <p>Our brands are also registered across the GCC and internationally, such as in the United Kingdom, Egypt, and Morocco, ensuring full legal protection and readiness for global expansion.</p> <h4>We are only getting started!</h4> <p>Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity, and cultural pride.</p> <h4>People first</h4> <p>Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.</p> <h4>Benefits</h4> <p>At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth. Our benefits include:</p> <ul> <li>Competitive salary packages aligned with market standards and experience.</li> <li>Seasonal visa.</li> <li>Flights into the country for non-citizens and yearly return flights back home.</li> <li>Accommodation - company shared accommodation.</li> <li>Transportation to work is provided.</li> <li>8 hours work, 6 days a week.</li> <li>21 days annual leave.</li> <li>Career development and internal promotions – grow with us across departments and seasons.</li> <li>Creative and collaborative work culture – built on passion, innovation, and attention to detail.</li> <li>Exposure to high-end hospitality and entertainment concepts – gain experience in premium F&B and entertainment.</li> <li>Experience working on premium events within The Groves, Riyadh Season.</li> <li>Cultural diversity – join a team of passionate professionals from around the world.</li> </ul> <p>Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.</p></p><p></p>

<p><h4>Job summary</h4> <p>We’re hiring a hostess at Little Krazy, a whimsical fine-dining restaurant. As a hostess, you will welcome customers, provide detailed knowledge of the menu, make personalized recommendations, and ensure every guest feels the rhythm, warmth, and energy of Saudi hospitality. This role combines professional service, salesmanship, and storytelling flair to deliver a unique and memorable dining journey. You’re not just waiting tables — you’re setting the stage for an unforgettable experience.</p> <p>You’ll be welcoming guests with energy, unique flair, and a bold personality. Your presence, voice, and energy should echo that spirit. Whether it’s through a warm smile, storytelling, or helping guests discover new flavors, your job is to turn every visit into a cultural experience.</p> <p>The role is based in Riyadh, Saudi Arabia, and all relocation, flights, and visa are sponsored by the company.</p> <h4>Key responsibilities</h4> <li>Warmly greet guests with enthusiasm.</li> <li>Present, explain, and promote the menu, including specials, ingredients, preparation methods, and cultural context.</li> <li>Proactively upsell premium dishes, chef’s specials, signature drinks, and desserts to enhance the guest experience and boost revenue.</li> <li>Make confident, thoughtful recommendations based on guest preferences and dietary needs.</li> <li>Accurately take food and beverage orders and input them into the POS system.</li> <li>Ensure guest satisfaction throughout the meal and anticipate their needs proactively.</li> <li>Handle complaints or concerns promptly and professionally, escalating when necessary.</li> <li>Embody and express the spirit of the theme through language, tone, energy, and style of service.</li> <li>Maintain full knowledge of all food and beverage offerings, including allergens and dietary options.</li> <li>Work closely with kitchen and bar staff to ensure timely and accurate order fulfillment.</li> <li>Assist in table setting and resetting according to restaurant standards.</li> <li>Maintain a clean and organized service area.</li> <li>Uphold hygiene and grooming standards and wear the designated themed uniform with pride.</li> <h4>Requirements</h4> <li>1–3 years’ experience in a 5-star hotel or fine-dining restaurant.</li> <li>Fluency in Arabic and English.</li> <li>Basic POS and order management skills.</li> <li>Outgoing, confident, and charismatic personality.</li> <li>Excellent communication and interpersonal skills.</li> <li>Strong understanding of food and beverage service.</li> <h4>About the group</h4> <p>SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season, and Jeddah Season since 2019.</p> <p>At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up. Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.</p> <h4>Crafting a homegrown legacy</h4> <p>All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution, and operation. We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.</p> <h4>Our signature brands</h4> <p>Every brand under our umbrella proudly reflects the heart and soul of Saudi culture while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in entertainment, hospitality, F&B, lifestyle, wellness, family, and pet entertainment experience. Our signature ventures include The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria, and Gem-In-I, showcasing what it means to innovate locally and shine globally.</p> <p>Our brands are also registered across the GCC and internationally, such as in the United Kingdom, Egypt, and Morocco, ensuring full legal protection and readiness for global expansion.</p> <h4>We are only getting started!</h4> <p>Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity, and cultural pride.</p> <h4>People first</h4> <p>Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.</p> <h4>Benefits</h4> <p>At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth. Our benefits include:</p> <li>Competitive salary packages aligned with market standards and experience.</li> <li>Seasonal visa.</li> <li>Flights into the country for non-citizens and yearly return flights back home.</li> <li>Accommodation - company shared accommodation.</li> <li>Transportation to work is provided.</li> <li>8 hours work, 6 days a week.</li> <li>21 days annual leave.</li> <li>Career development and internal promotions – grow with us across departments and seasons.</li> <li>Creative and collaborative work culture – built on passion, innovation, and attention to detail.</li> <li>Exposure to high-end hospitality and entertainment concepts – gain experience in premium F&B and entertainment.</li> <li>Experience working on premium events within The Groves, Riyadh Season.</li> <li>Cultural diversity – join a team of passionate professionals from around the world.</li> <p>Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.</p></p><p></p>

<p><h4>Job summary</h4> <p>We’re hiring a hostess at Little Krazy, a whimsical fine-dining restaurant. As a hostess, you will welcome customers, provide detailed knowledge of the menu, make personalized recommendations, and ensure every guest feels the rhythm, warmth, and energy of Saudi hospitality. This role combines professional service, salesmanship, and storytelling flair to deliver a unique and memorable dining journey. You’re not just waiting tables — you’re setting the stage for an unforgettable experience.</p> <p>You’ll be welcoming guests with energy, unique flair, and a bold personality. Your presence, voice, and energy should echo that spirit. Whether it’s through a warm smile, storytelling, or helping guests discover new flavors, your job is to turn every visit into a cultural experience.</p> <p>The role is based in Riyadh, Saudi Arabia, and all relocation, flights, and visa are sponsored by the company.</p> <h4>Key responsibilities</h4> <ul> <li>Warmly greet guests with enthusiasm.</li> <li>Present, explain, and promote the menu, including specials, ingredients, preparation methods, and cultural context.</li> <li>Proactively upsell premium dishes, chef’s specials, signature drinks, and desserts to enhance the guest experience and boost revenue.</li> <li>Make confident, thoughtful recommendations based on guest preferences and dietary needs.</li> <li>Accurately take food and beverage orders and input them into the POS system.</li> <li>Ensure guest satisfaction throughout the meal and anticipate their needs proactively.</li> <li>Handle complaints or concerns promptly and professionally, escalating when necessary.</li> <li>Embody and express the spirit of the theme through language, tone, energy, and style of service.</li> <li>Maintain full knowledge of all food and beverage offerings, including allergens and dietary options.</li> <li>Work closely with kitchen and bar staff to ensure timely and accurate order fulfillment.</li> <li>Assist in table setting and resetting according to restaurant standards.</li> <li>Maintain a clean and organized service area.</li> <li>Uphold hygiene and grooming standards and wear the designated themed uniform with pride.</li> </ul> <h4>Requirements</h4> <ul> <li>1–3 years’ experience in a 5-star hotel or fine-dining restaurant.</li> <li>Fluency in Arabic and English.</li> <li>Basic POS and order management skills.</li> <li>Outgoing, confident, and charismatic personality.</li> <li>Excellent communication and interpersonal skills.</li> <li>Strong understanding of food and beverage service.</li> </ul> <h4>About the group</h4> <p>SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season, and Jeddah Season since 2019.</p> <p>At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up. Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.</p> <h4>Crafting a homegrown legacy</h4> <p>All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution, and operation. We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.</p> <h4>Our signature brands</h4> <p>Every brand under our umbrella proudly reflects the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in entertainment, hospitality, F&B, lifestyle, wellness, family & pet entertainment experience. Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria, and Gem-In-I showcase what it means to innovate locally and shine globally.</p> <p>Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco, etc., ensuring full legal protection and readiness for global expansion.</p> <h4>We are only getting started!</h4> <p>Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity, and cultural pride.</p> <h4>People first</h4> <p>Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.</p> <h4>Benefits</h4> <p>At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth. Our benefits include:</p> <ul> <li>Competitive salary packages – aligned with market standards and experience</li> <li>Seasonal visa</li> <li>Flights into the country for non-citizens and yearly return flights back home</li> <li>Accommodation - company shared accommodation</li> <li>Transportation to work is provided</li> <li>8 hours work, 6 days a week</li> <li>21 days annual leave</li> <li>Career development & internal promotions – grow with us across departments and seasons</li> <li>Creative & collaborative work culture – built on passion, innovation, and attention to detail</li> <li>Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment</li> <li>Experience working on premium events within The Groves, Riyadh Season</li> <li>Cultural diversity – join a team of passionate professionals from around the world</li> </ul> <p>Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking an experienced and highly creative Head Chef to lead the culinary operations for a bold and playful dining concept bringing together contemporary global cuisine, creative comfort food, and indulgent desserts within one distinctive guest experience.<br> The menu takes inspiration from around the world, combining Asian flavours and techniques with Italian classics, contemporary burgers and sandwiches, globally inspired starters, and a strong focus on indulgent chocolate and pastry creations.<br> The Head Chef will be responsible for maintaining the quality and consistency of the existing menu while continuously developing the culinary offering in line with the personality of the brand.<br> This role requires a chef who understands modern casual dining, international flavours, high-volume service, menu development, presentation, and commercial kitchen management .<br> The successful candidate will be both a creative culinary leader and a strong operator, capable of translating an imaginative menu into a consistently excellent product while managing food costs, kitchen performance, quality, and team development.<br> This role is based in Saudi Arabia, relocation support is provided.<br> At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: An opportunity to lead the founding team launching a new in house Persian restaurant concept by SIHAMCO - a first within The Groves' Portfolio.<br> Competitive salary packages – aligned with market standards and experience Health insurance, accommodation provided and transportation allowance Career development &amp; Internal promotions – grow with us across departments and seasons Creative &amp; collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality &amp; entertainment concepts – gain experience in premium F&amp;B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world About The Company SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&amp;B, Lifestyle, Wellness, Family &amp; Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk &amp; Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br> Join Us Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history.<br> Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.<br> Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.<br> Lead the overall kitchen operation, ensuring a consistently high standard of food quality, presentation, taste, and execution.<br> Oversee the preparation and service of a diverse menu incorporating Asian, Italian, American and contemporary global influences .<br> Maintain and continuously improve recipes, plating standards, preparation methods, and kitchen SOPs.<br> Ensure consistency across the menu, from starters and salads through to burgers, sandwiches, pasta, Asian-inspired dishes, and desserts.<br> Work closely with the management team on menu development, seasonal changes, new dishes, promotions, and special culinary activations.<br> Develop innovative dishes that fit the playful and creative identity of Little Krazy while remaining commercially viable.<br> Ensure all recipes are properly documented with accurate ingredients, yields, portion sizes, preparation methods, and presentation standards.<br> Manage food costs, portion control, wastage, yields, and GP in line with agreed targets.<br> Monitor food quality and ensure all ingredients meet the required standards.<br> Work closely with suppliers and procurement teams to source quality ingredients at competitive prices.<br> Lead daily kitchen briefings, tastings, quality checks, and service preparation.<br> Ensure smooth communication and coordination between kitchen sections and front-of-house during service.<br> Recruit, train, coach, and develop the kitchen brigade to create a strong, disciplined, and motivated team.<br> Manage kitchen scheduling, staffing requirements, section allocation, and daily operational priorities.<br> Ensure strict compliance with food safety, HACCP, hygiene, sanitation, and health and safety requirements.<br> Maintain a clean, organised, efficient, and professional kitchen environment.<br> Monitor kitchen equipment and ensure proper maintenance and safe operation.<br> Stay informed about international culinary trends, new techniques, ingredients, and contemporary dining concepts.<br> Introduce new ideas and culinary experiences that strengthen Little Krazy's identity and differentiate the concept from competitors.<br> Culinary Profile The ideal candidate should have strong experience across a multi-cuisine, contemporary restaurant environment , with an understanding of: Asian-inspired cuisine and flavours Japanese and Korean techniques and ingredients Italian pasta and classic sauces Contemporary burgers and sandwiches Modern comfort food International salads and starters Chocolate, pastry and indulgent desserts Modern plating and presentation High-volume restaurant production Experience working with diverse menus and concepts is particularly important, as the role requires a chef who can confidently move between different culinary styles while maintaining consistency and quality.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The objective of this employment opportunity is to assist in vetting the accuracy of Machine Learning models through human intervention, help in translation of documents, and building project proposals.<br> Work Location<br>UN-ESCWA/ Remotely<br> Expected duration<br>5 months<br> Duties and Responsibilities<br>Background The world is currently experiencing the Fourth Industrial Revolution, where Machine Learning, Artificial Intelligence, and automation of activities are the key drivers of this revolution. This revolution will inevitably eliminate many current lines of work yet can bring in new lines of employment. ESCWA's Future of work initiative is expected to provide a forum for ESCWA countries to prepare for the Fourth Industrial Revolution (FIR) jobs while factoring in the number of jobs needed between now and the attainment of the 2030 Agenda. The key aim is to support member States for the upcoming change in employment and skills due to technological advancements. Ultimately, ESCWA will help member states harness job opportunities emerging from the advent of newer technologies while taming challenges. ESCWA skills monitor is part of ESCWA's initiative on the Future of Work that uses Machine Learning and Artificial Intelligence to assess the demand for skills and jobs in the Arab region. Even though AI is very powerful, it still requires significant human intervention to be helpful. In most cases, AI models might be fit for the data that they only have been trained on, where human intervention is required to detect higher accuracy. This was evident, especially during unprecedented events such as the COVID-19 pandemic. Tasks - duties and responsibilities: The individual contractor will be responsible for the following tasks: 1- Assist in checking accuracy of how Machine Learning is capturing Occupation classification. 2- Assist in checking accuracy of skills for almost ISCO jobs. 3- Assist in checking accuracy of how regular expression (Reg-X) models are capturing different features from text. 4- Assist in conducting data analysis using data from the ESCWA Skills Monitor. 5- Assist in meeting, workshops and mission preparations including administrative activities. 6- Help in all Ad hock activities related to labor market policies and private sector development.<br> Qualifications/special skills<br>A High school Diploma is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 2 years of experience in data manipulation data analysis, presentation, drafting and data visualization is required. Proven experience in successfully working with a team is required. Familiarity with Microsoft Suite is required.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p>Result of Service The consultant will design, build and operationalize geospatial AI pipelines, models and services that turn Earth observation and other geospatial data into policy-relevant indicators and decision-support tools for Arab Member States. The work will be integrated into DSDS platforms and will strengthen ESCWA's in-house geospatial analytics capacity. Work Location Hybrid Expected duration 6 months Duties and Responsibilities Background: The United Nations Economic and Social Commission for Western Asia (ESCWA) supports its 22 Arab Member States in achieving inclusive and sustainable development through evidence-based policymaking. Within ESCWA, the Decision Support and Data Science Division (DSDS) designs and operates AI platforms, data science tools, digital portals and decision-support systems. These include the Arab Development Portal (ADP), the ISPAR policy simulator, Polaris/Naseej (a multi-agent research and policy-synthesis engine), Mustashar (an Arabic-language AI legal advisory tool), and other specialized digital tools. Geospatial data and Earth observation are becoming central to policy analysis in the region. Satellite imagery, remote sensing, mobility data and other non-traditional sources can fill statistical gaps, produce near-real-time indicators, and support monitoring where conventional data are sparse, outdated or disrupted by conflict. Examples include tracking trade flows and border activity, measuring urban expansion and informal settlements, monitoring agricultural production and water use, assessing climate and disaster exposure, and estimating economic activity at the subnational level. DSDS is building a GeoAI capability to integrate geospatial intelligence into its platforms and analytical services. This work also supports the division's forthcoming practitioner manual, GeoInsights for Policymaking: Practitioner Manual for Geospatial Analysis and Decision Support, and related Development Account and technical cooperation work on AI, geospatial and non-traditional data. To lead the technical development of this capability, ESCWA seeks a Senior GeoAI Engineer. Duties and responsibilities: Under the overall supervision of the Chief of DSDS, the consultant will:</p><p>a) GeoAI architecture and data infrastructure Design a scalable, cloud-based geospatial data architecture covering ingestion, storage, processing and serving of raster and vector data (e.g., Sentinel-1/2, Landsat, VIIRS night-time lights, commercial high-resolution imagery, OpenStreetMap, administrative boundaries). Establish reproducible pipelines using cloud-optimized formats (COG, GeoParquet, Zarr, STAC catalogues) and tools such as Google Earth Engine, Microsoft Planetary Computer or equivalent. Ensure interoperability with existing DSDS platforms (ADP, ISPAR, Polaris/Naseej) through APIs and standard data services (OGC-compliant where appropriate).</p><p>b) Model development and use cases Develop, fine-tune and validate machine learning and deep learning models for priority use cases. Final selection will be agreed with the supervisor within the first month. Apply and adapt geospatial foundation models (e.g., Prithvi, SatMAE, Clay, SAM-based segmentation) where they add value over conventional approaches. Document model performance, uncertainty and limitations, including ground-truth validation against official statistics where available.</p><p>c) Decision-support products Develop interactive geospatial dashboards and map-based decision-support tools for policymakers. Produce subnational indicator datasets that can feed into ISPAR simulations, ADP data products and Polaris/Naseej evidence synthesis. Explore integration of geospatial retrieval and analysis into LLM-based agentic workflows (e.g., natural-language querying of geospatial layers).</p><p>d) Responsible AI and data governance Apply ESCWA's AI governance principles to all GeoAI work, including data provenance, privacy, bias assessment (e.g., urban/rural and regional representativeness), and the sensitivities of geospatial data in conflict-affected contexts. Prepare model cards and data documentation for all production models.</p><p>e) Knowledge products and capacity development Contribute technical content, worked examples and code notebooks to the GeoInsights for Policymaking practitioner manual. Design and deliver at least two technical trainings or workshops for Member State officials and/or ESCWA staff. Provide technical input to project proposals, concept notes and briefs involving geospatial and non-traditional data, as requested. Mentor DSDS staff and junior consultants and transfer knowledge through documentation, code reviews and hands-on sessions.</p><p>Languages English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English is required and knowledge of Arabic is desirable.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>A Master's degree or equivalent in geoinformatics, remote sensing, computer science, data science, geography, civil/environmental engineering or a related field is required. A PhD in a relevant field is desirable. A first-level university degree with two additional years of qualifying experience may be accepted in lieu of the advanced degree. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed.</p><p>At least seven years of progressively responsible experience in geospatial data science, remote sensing or GIS engineering, including at least four years developing and deploying machine learning or deep learning models on Earth observation data is required. Demonstrated experience building production-grade geospatial pipelines on cloud platforms (e.g., Google Earth Engine, AWS, Azure, Planetary Computer) is required. Strong proficiency in Python and the geospatial stack (GDAL, rasterio, xarray, GeoPandas, PostGIS) and in deep learning frameworks (PyTorch or TensorFlow) is required. Experience with segmentation, object detection and time-series analysis of satellite imagery is required. Experience with geospatial foundation models, LLM-based geospatial workflows or MLOps practices is desirable. Experience producing policy-relevant indicators (e.g., SDG monitoring, poverty mapping, economic activity estimation) is desirable. Experience in the Arab region, in international organizations or in conflict-affected settings is desirable. A portfolio of published code, peer-reviewed papers or deployed applications is desirable.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Basic Functions:</strong> The Freshmen Program Officer provides essential support to freshman students by clarifying university policies, assisting with course planning, and helping with registration. This role also involves overseeing orientation, managing the Mentorship Program, and organizing events for freshman students.</p><p><strong>1. Duties Performed:</strong></p><p><strong>FAS Registration Advisor</strong></p><p><strong>General Advising</strong></p><ul><li>Informs FR and Major-less students of university policies and procedures</li><li>Verifies that FR have taken University placement tests</li><li>Explains to the FR and Major-less students the academic and administrative processes of the University as well as the expected standards of achievement</li><li>Discusses with FR students program requirements</li><li>Guides students, in coordination with the Office of Student Affairs (OSA), to available university educational resources, accessible education, student employment, financial aid, and scholarships</li><li>Guides FR students through the Freshman Equivalence process</li></ul><p><strong>Registration</strong></p><ul><li>Plans with FR and Major-less students their coursework schedule with reference to their recommended study plan</li><li>Assists FR and Major-less students in understanding the various types of petitions, deadlines, and procedures associated with registration and other academic activities</li><li>Processes petitions associated with various academic activities such as late adding or dropping of courses, withdrawal, changing majors, or any other appeal</li><li>Follows up on FR and Major-less student registration issues (capacity, IT issues, etc.)</li></ul><p><strong>Monitors Student performance</strong></p><ul><li>Maintains up-to-date student advising records on Argos, preserving student information confidentiality</li><li>Protects students privacy of information</li><li>Provides consultation specially at the semester-start and -end</li></ul><p><strong>Freshmen Program Coordinator</strong></p><ul><li>Monitor and track Freshman students academic progress within the program, evaluate their eligibility for advancement, and coordinate the promotion of students to the appropriate class level in accordance with institutional policies.</li><li>Assists the Admissions Office in reaching out to accepted FR students before they confirm and answering their questions</li><li>Reviews and updates orientation material for new freshman students</li><li>Recruits mentors via outreach and interviews, trains mentors, assigns freshman students to mentors, and manages mentors throughout the year.</li><li>Submits requisitions for timely payment of mentors, evaluates the performance of mentors, and oversees all social media channels related to the freshman mentorship program.</li><li>Organizes social events for freshman students in collaboration with the mentors</li><li>Serves as the main contact point for the freshman program</li><li>Periodically reviews and proposes updates to the freshman program website, freshman guide, freshman program FAQ, and section of the catalogue pertaining to the freshman program.</li><li>Manages FIGs Modules</li></ul><p><strong>Students Administration</strong></p><ul><li>Assists in the commencement exercises, UG open house along with other faculty and student related activities</li><li>Prepares reports as needed by the FAS Students services Section</li><li>Performs other related duties as requested.</li></ul><p><strong>2. Work Contacts:</strong> Regular contacts with the Director of the Freshman Program, Director of Student Services, Student Services staff, Freshman and Major less students, chairpersons, faculty members, and staff members of various departments offices to exchange, verify, and transmit information.</p><p><strong>3. Independence of Operation:</strong> Reports to the Director of Student Services. Works according to established procedures and professional standards. Completed work is subject to subsequent review.</p><p><strong>4. Supervisory Responsibility:</strong> None.</p><p><strong>5. Physical Effort:</strong> Minimal physical effort.</p><p><strong>6. Work Conditions:</strong> Clean and pleasant.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Minimum Requirements:</strong> Bachelor s degree in any discipline plus 5 years of relevant experience or Master s degree plus 3 years of relevant experience. Proficiency with commonly used word processing, spreadsheet, and database software, including Microsoft Office. Proficiency in both English and Arabic. Additional language skills are considered an asset. Strong initiative, attention to detail, and the ability to work independently with minimal supervision. Excellent organizational and time management abilities. Exceptional interpersonal and communication skills.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Company Toters is an on-demand e-commerce and delivery platform that enables customers to get anything in their city with the highest level of convenience. Technology is at the heart of everything we do. Our product and engineering teams work every day to build experiences that make customers lives easier while continuously improving internal systems to deliver faster and at the best cost. If you're excited about working in a high-growth startup environment and want to be part of a team shaping the future of how people shop in the Middle East, we'd love to hear from you.</p><p>As a Backend Engineer, you will own the end-to-end delivery of medium-to-large features and components, working autonomously within team-aligned boundaries. You will design and implement reliable, scalable backend systems, proactively improve team efficiency, mentor peers, and drive measurable impact on product and business metrics. You will act as a strong individual contributor who takes ownership, breaks down complex work, identifies and removes bottlenecks, and collaborates cross-functionally to ensure smooth, high-quality delivery.</p><p>Key Responsibilities</p><ul><li>Lead the design, development, and delivery of medium large features and system components over 1 3 month timelines, owning them end-to-end from breakdown to production.</li><li>Make technical decisions within your scope, escalate only long-term/cross-team trade-offs, and manage risks, dependencies, and timelines with minimal oversight.</li><li>Design full modules or feature areas independently: define responsibilities, boundaries, clear interfaces, data models, and predictable contracts for other teams.</li><li>Break down features into phases, provide realistic estimates based on dependencies, and deliver stable, production-ready code that handles edge cases and prevents regressions.</li><li>Enhance team efficiency by extending existing solutions, creating automation, applying conventions, implementing monitoring/alerting, improving tooling/onboarding, removing workflow bottlenecks, and documenting patterns/runbooks.</li><li>Write maintainable, well-tested code (unit + integration) for moderately complex tasks with multiple dependencies; opportunistically refactor while shipping.</li><li>Perform thorough code reviews, provide constructive feedback, and troubleshoot incidents calmly in your domain using monitoring signals.</li><li>Collaborate proactively with engineers, PMs, QA, DevOps, and other functions to resolve ambiguity, align on decisions, and keep delivery unblocked.</li><li>Provides informal mentorship and helps peers improve through pairing and guidance.</li><li>Surface ambiguity early, influence team technical approaches through clear reasoning, and contribute to team-level architecture/design discussions.</li><li>Represent engineering values in interviews, buddy new hires, and help maintain a healthy, high-performing team culture.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science or equivalent practical experience.</li><li>5+ years of hands-on software development experience (preferred in backend with PHP/Laravel).</li><li>Solid understanding of OOP, SOLID principles, design patterns.</li><li>Proven ability to design scalable modules, data models, and interfaces; experience with relational databases (PostgreSQL/MySQL), complex queries, schema design.</li><li>Advanced hands-on experience with caching (Redis), queuing systems, Git branching strategies, and CI/CD practices.</li><li>Comfortable owning production services: writing comprehensive tests, implementing monitoring/alerting, resolving incidents independently.</li><li>Track record of delivering stable, performant features that impact team/product metrics with minimal post-launch issues.</li><li>Strong analytical/problem-solving skills; able to break down work, estimate realistically, identify risks, and make informed trade-offs.</li><li>Excellent collaboration &amp; communication skills: explains technical concepts clearly, writes clear specs/docs, gives respectful/constructive feedback, builds relationships across roles.</li><li>Familiarity with agile methodologies and tools like Jira.</li><li>Proficiency in English (verbal &amp; written); Arabic is a strong plus.</li></ul><p>Nice to Have</p><ul><li>Experience with cloud platforms (AWS) and serverless/containerized architectures.</li><li>Previous work in high-traffic e-commerce, food delivery, or on-demand marketplaces.</li><li>Exposure to microservices, event-driven systems, or performance optimization at scale.</li><li>Experience ensuring compliance with privacy/KYC regulations in collaboration with product/legal teams.</li><li>Fluency in Arabic and English; French is a bonus.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The consultant will design, build and operationalize geospatial AI pipelines, models and services that turn Earth observation and other geospatial data into policy-relevant indicators and decision-support tools for Arab Member States. The work will be integrated into DSDS platforms and will strengthen ESCWA's in-house geospatial analytics capacity.<br> Work Location<br>Hybrid<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>Background: The United Nations Economic and Social Commission for Western Asia (ESCWA) supports its 22 Arab Member States in achieving inclusive and sustainable development through evidence-based policymaking. Within ESCWA, the Decision Support and Data Science Division (DSDS) designs and operates AI platforms, data science tools, digital portals and decision-support systems. These include the Arab Development Portal (ADP), the ISPAR policy simulator, Polaris/Naseej (a multi-agent research and policy-synthesis engine), Mustashar (an Arabic-language AI legal advisory tool), and other specialized digital tools. Geospatial data and Earth observation are becoming central to policy analysis in the region. Satellite imagery, remote sensing, mobility data and other non-traditional sources can fill statistical gaps, produce near-real-time indicators, and support monitoring where conventional data are sparse, outdated or disrupted by conflict. Examples include tracking trade flows and border activity, measuring urban expansion and informal settlements, monitoring agricultural production and water use, assessing climate and disaster exposure, and estimating economic activity at the subnational level. DSDS is building a GeoAI capability to integrate geospatial intelligence into its platforms and analytical services. This work also supports the division's forthcoming practitioner manual, GeoInsights for Policymaking: Practitioner Manual for Geospatial Analysis and Decision Support, and related Development Account and technical cooperation work on AI, geospatial and non-traditional data. To lead the technical development of this capability, ESCWA seeks a Senior GeoAI Engineer. Duties and responsibilities: Under the overall supervision of the Chief of DSDS, the consultant will: a) GeoAI architecture and data infrastructure • Design a scalable, cloud-based geospatial data architecture covering ingestion, storage, processing and serving of raster and vector data (e.g., Sentinel-1/2, Landsat, VIIRS night-time lights, commercial high-resolution imagery, OpenStreetMap, administrative boundaries). • Establish reproducible pipelines using cloud-optimized formats (COG, GeoParquet, Zarr, STAC catalogues) and tools such as Google Earth Engine, Microsoft Planetary Computer or equivalent. • Ensure interoperability with existing DSDS platforms (ADP, ISPAR, Polaris/Naseej) through APIs and standard data services (OGC-compliant where appropriate). b) Model development and use cases • Develop, fine-tune and validate machine learning and deep learning models for priority use cases. Final selection will be agreed with the supervisor within the first month. • Apply and adapt geospatial foundation models (e.g., Prithvi, SatMAE, Clay, SAM-based segmentation) where they add value over conventional approaches. • Document model performance, uncertainty and limitations, including ground-truth validation against official statistics where available. c) Decision-support products • Develop interactive geospatial dashboards and map-based decision-support tools for policymakers. • Produce subnational indicator datasets that can feed into ISPAR simulations, ADP data products and Polaris/Naseej evidence synthesis. • Explore integration of geospatial retrieval and analysis into LLM-based agentic workflows (e.g., natural-language querying of geospatial layers). d) Responsible AI and data governance • Apply ESCWA's AI governance principles to all GeoAI work, including data provenance, privacy, bias assessment (e.g., urban/rural and regional representativeness), and the sensitivities of geospatial data in conflict-affected contexts. • Prepare model cards and data documentation for all production models. e) Knowledge products and capacity development • Contribute technical content, worked examples and code notebooks to the GeoInsights for Policymaking practitioner manual. • Design and deliver at least two technical trainings or workshops for Member State officials and/or ESCWA staff. • Provide technical input to project proposals, concept notes and briefs involving geospatial and non-traditional data, as requested. • Mentor DSDS staff and junior consultants and transfer knowledge through documentation, code reviews and hands-on sessions.<br> Qualifications/special skills<br>A Master's degree or equivalent in geoinformatics, remote sensing, computer science, data science, geography, civil/environmental engineering or a related field is required. A PhD in a relevant field is desirable. A first-level university degree with two additional years of qualifying experience may be accepted in lieu of the advanced degree. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least seven years of progressively responsible experience in geospatial data science, remote sensing or GIS engineering, including at least four years developing and deploying machine learning or deep learning models on Earth observation data is required. Demonstrated experience building production-grade geospatial pipelines on cloud platforms (e.g., Google Earth Engine, AWS, Azure, Planetary Computer) is required. Strong proficiency in Python and the geospatial stack (GDAL, rasterio, xarray, GeoPandas, PostGIS) and in deep learning frameworks (PyTorch or TensorFlow) is required. Experience with segmentation, object detection and time-series analysis of satellite imagery is required. Experience with geospatial foundation models, LLM-based geospatial workflows or MLOps practices is desirable. Experience producing policy-relevant indicators (e.g., SDG monitoring, poverty mapping, economic activity estimation) is desirable. Experience in the Arab region, in international organizations or in conflict-affected settings is desirable. A portfolio of published code, peer-reviewed papers or deployed applications is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English is required and knowledge of Arabic is desirable. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p>Aspire Software is looking for a Customer-Technical Support Specialist to join our team in Lebanon. Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p><p>Role Overview</p><p>As a Technical Customer Support Specialist, you are often the first person a hotel contacts when something in its property management system is not working sometimes during check-in and with guests waiting. You will help customers use our software effectively, answer how-to questions, diagnose technical problems, and resolve issues across a broad range of hospitality products and integrations. This includes explaining workflows, guiding users through configuration and operational tasks, reproducing reported problems, and determining whether an issue is related to data, configuration, permissions, an integration, or a software defect. You will resolve as much as possible during the initial interaction. When escalation is required, you will document the issue with enough evidence and context that the next person can continue the investigation without starting over. Tickets are initially triaged and tagged through AI-assisted workflows. You will assess that triage, correct it when necessary, review drafted responses, and take over the conversation whenever a customer needs direct assistance from a person.</p><p>What You Will Do</p><ul><li>Work the Shared Support Queue</li><li>Pull tickets from the team s shared queue, prioritize your workload based on severity, customer impact, and ticket age, and take ownership of each issue through resolution. The team works toward shared service and open-ticket goals rather than relying only on individually assigned inboxes.</li><li>Support Customers Across Every Channel</li><li>Provide support through phone, email, and chat. Adjust your communication style to the situation, whether you are answering a straightforward software question or leading a live troubleshooting call with a hotel experiencing an urgent operational issue.</li><li>Answer Product and Workflow Questions</li><li>Help customers understand how to use the software in their day-to-day hotel operations. This includes explaining features, walking users through processes, helping with configuration, and identifying when a how-to question is actually the result of incorrect setup, missing permissions, or unexpected system behavior.</li><li>Work With AI-Assisted Support Tools</li><li>Review AI-generated classifications and drafted responses before relying on them as our answer. Correct intent, priority, sentiment, language, and product classifications when necessary, and suppress automated responses when they would be inappropriate, including security, legal, or previously escalated matters. AI output is a starting point. You remain accountable for the accuracy of the response and for confirming that the customer s issue has been resolved.</li><li>Diagnose Issues Across Our Product Portfolio</li><li>Support roommaster Cloud, roommaster Anywhere, our browser-based PMS, Booking Engine and Channel Manager, roommaster Payments, Caretaker/Eventory and many more. Identifying the correct product, environment, database region, and affected workflow is often the first step in the diagnostic process.</li><li>Troubleshoot Integrations</li><li>Investigate issues involving data moving between connected systems, such as: Availability not reaching an online travel agency Reservations not arriving in the PMS Rates or restrictions not updating Transactions missing from reports Third-party systems returning incomplete or unexpected data Use logs, audit trails, request and response data, and the behavior of both systems to determine where the handoff failed.</li><li>Support Card Payments and Terminals</li><li>Assist with payment-terminal setup and connectivity, batch and settlement questions, refund, duplicate charges, tokenization, and processor-side issues. Understand what can be addressed within roommaster and when the issue must be escalated to another internal team.</li><li>Support Distribution and OTA Connectivity</li><li>Troubleshoot room and rate mapping, availability and restriction updates, and connections with platforms such as Booking.com, Expedia, Agoda, and Airbnb. Recognize the operational impact of distribution issues. For example, a stalled availability update that could cause a hotel to oversell rooms requires a different response than a routine mapping question.</li><li>Maintain Accurate Support Records</li><li>Ensure each ticket contains the correct: Ticket form and classification Customer organization and contact Product and product-automation fields Priority and severity Problem-versus-question classification Troubleshooting notes and supporting evidence Contacts must be associated with the correct organization, and all required information must be completed before a ticket is resolved.</li><li>Reduce Repeat Contact</li></ul><p><strong>Desired Candidate Profile</strong></p><p>At least one year of experience in technical support, application support, software support, or a comparable customer-facing technical role</p><p>A structured diagnostic approach: reproduce the issue, isolate variables, form and test a hypothesis, and escalate with evidence</p><p>Ability to distinguish among a product question, data issue, configuration problem, permissions issue, integration failure, and software defect</p><p>Comfort using browser developer tools, including reviewing console errors and inspecting failed network requests</p><p>Working knowledge of APIs and integrations, including HTTP status codes, request and response payloads, and webhooks</p><p>Ability to reconstruct events using logs, audit trails, transaction histories, and customer conversations</p><p>Strong written English and the ability to produce clear, accurate responses suitable for customers, hotel management, processors, vendors, and other stakeholders</p><p>Clear and confident spoken English, including the ability to lead a live call with a customer experiencing a stressful operational issue</p><p>Ability to manage and prioritize your workload without needing to be given a daily task list</p><p>Strong ownership and follow-through, including confirming that the customer s issue has been resolved</p><p>Beneficial Experience</p><ul><li>Hotel front-desk, reservations, accounting, or back-office experience</li><li>Experience with card payments or payment terminals, including Adyen, or another hotel or retail payment provider</li><li>Experience with channel managers, booking engines, or OTA extranets</li><li>Experience with Zendesk or a comparable ticketing platform</li><li>SQL knowledge or experience building reports from a relational database</li><li>Basic networking knowledge</li><li>Ability to use AI-assisted tools effectively while critically evaluating their output for accuracy, relevance, tone, security, and appropriateness</li><li>Experience supporting SaaS products or connected software platforms</li></ul>

<p><h4>Job description</h4> <p>We are seeking a skilled and passionate barista – specialty hot drinks to join our hospitality team. The ideal candidate will have a strong knowledge of specialty coffee and hot beverage preparation, with a passion for delivering high-quality drinks and exceptional guest experiences.</p> <p>The barista will be responsible for preparing and serving a range of specialty coffees, signature hot drinks, teas, and other crafted beverages, while maintaining consistency, presentation, and quality throughout service. The successful candidate should be confident working in a high-volume environment and have excellent attention to detail.</p> <h4>Key responsibilities:</h4> <ul> <li>Prepare and serve high-quality specialty coffee and hot beverages according to established recipes and presentation standards.</li> <li>Prepare espresso-based beverages including espresso, americano, cappuccino, latte, flat white, macchiato, mocha, and other specialty drinks.</li> <li>Prepare and execute signature hot drinks, including seasonal and creative beverage recipes.</li> <li>Create and maintain high-quality latte art where required.</li> <li>Demonstrate strong knowledge of espresso extraction, milk steaming, texturing, and temperature control.</li> <li>Produce consistent and high-quality drinks while maintaining appropriate speed during busy service periods.</li> <li>Prepare specialty teas, hot chocolate, chai, matcha, and other non-coffee hot beverages as required.</li> <li>Follow standard recipes, portion sizes, preparation methods, and presentation guidelines.</li> <li>Maintain a clean, organised, and fully stocked barista station throughout service.</li> <li>Operate and care for espresso machines, grinders, brewing equipment, and other beverage equipment correctly.</li> <li>Carry out daily opening and closing procedures, including equipment cleaning and calibration.</li> <li>Monitor coffee, milk, syrups, garnishes, cups, and other beverage supplies and communicate replenishment requirements.</li> <li>Minimise product waste while maintaining quality and consistency.</li> <li>Follow all food safety, hygiene, health, and safety procedures.</li> <li>Ensure all beverages are presented according to the concept's quality and aesthetic standards.</li> <li>Work closely with the service and kitchen teams to ensure smooth and efficient operations.</li> <li>Assist with the development and testing of new specialty beverages and seasonal drink menus when required.</li> <li>Maintain a professional appearance, positive attitude, and high level of personal hygiene at all times.</li> </ul> <h4>Requirements</h4> <ul> <li>2 years' experience as a barista in a specialty coffee shop, premium restaurant, hotel, café, or high-end hospitality environment.</li> <li>Strong knowledge of specialty coffee preparation and espresso-based beverages.</li> <li>Proven ability to operate and maintain professional espresso machines and grinders.</li> <li>Strong milk steaming, texturing, and latte art skills.</li> <li>Experience preparing signature and specialty hot beverages.</li> <li>Knowledge of coffee beans, roast profiles, extraction, and basic coffee brewing principles.</li> <li>Good understanding of food safety and hygiene standards.</li> <li>Excellent customer service and communication skills.</li> <li>Ability to work efficiently under pressure in a high-volume environment.</li> <li>Strong attention to detail and commitment to consistency.</li> <li>Professional grooming and presentation.</li> <li>Fluent English communication skills; additional languages are an advantage.</li> <li>Barista or specialty coffee certification is preferred.</li> </ul> <h4>About the company</h4> <p>Sihamco is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.</p> <p>At Sihamco, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up. Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.</p> <h4>Crafting a homegrown legacy</h4> <p>All brands under Sihamco are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation. We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.</p> <h4>Our signature brands</h4> <p>Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, Sihamco not only sets — but consistently surpasses — global standards in entertainment, hospitality, F&B, lifestyle, wellness, family & pet entertainment experience. Our signature ventures: The Groves, Zodiac Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.</p> <p>Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.</p> <h4>We are only getting started!</h4> <p>Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, Sihamco continues to grow its portfolio with originality, creativity and cultural pride.</p> <h4>People first</h4> <p>Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.</p> <h4>Benefits</h4> <p>At Sihamco, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth. Our benefits include:</p> <ul> <li>Competitive salary packages – aligned with market standards and experience</li> <li>Visa (1 year temp) & flights into the country for non-citizens</li> <li>Accommodation</li> <li>Transportation allowance</li> <li>Career development & internal promotions – grow with us across departments and seasons</li> <li>Creative & collaborative work culture – built on passion, innovation, and attention to detail</li> <li>Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment</li> <li>Experience working on premium events within The Groves, Riyadh Season</li> <li>Cultural diversity – join a team of passionate professionals from around the world</li> </ul> <h4>Join us</h4> <p>Whether you’re an emerging talent or a seasoned professional, Sihamco offers a platform to grow, create, and shape history. Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.</p></p><p></p>

<p><h4>Fine dining restaurant management</h4> <p>The fine dining restaurant managers will lead the front-of-house operation of a premium, ever-evolving dining concepts, delivering an exceptional guest experience within a dynamic seasonal destination. The role requires a strong understanding of luxury hospitality, refined service standards, and the ability to adapt to a concept centred around Mediterranean / American cuisine.</p> <p>The successful candidate will be a confident and inspiring leader, responsible for driving service excellence, developing high-performing teams, and ensuring every aspect of the guest journey reflects the highest standards of quality, sophistication, and hospitality.</p> <p>The role is based in Riyadh, Saudi Arabia for a 6-7 month period.</p> <h4>1. Fine dining operations management</h4> <ul> <li>Oversee day-to-day operations to ensure a seamless, elegant, and refined dining experience.</li> <li>Maintain high standards for food quality, presentation, authenticity, and menu consistency, with special emphasis on traditional and upscale Lebanese dishes.</li> <li>Ensure strict compliance with food safety, hygiene, and fine dining service protocols.</li> <li>Coordinate with the executive chef on menu development, seasonal offerings, and premium Lebanese ingredients.</li> <li>Manage inventory of specialty Middle Eastern ingredients, wines, and premium products.</li> </ul> <h4>2. Leadership & staff development</h4> <ul> <li>Lead by example with a strong, positive leadership style that inspires professionalism and excellence.</li> <li>Recruit, train, and mentor front-of-house and back-of-house staff in fine dining etiquette, Lebanese culinary knowledge, and guest-focused service.</li> <li>Conduct regular performance evaluations and coaching sessions to maintain a high-performing team.</li> <li>Foster a respectful, motivated, and service-oriented culture.</li> <li>Ensure staff adhere to refined table service techniques, wine pairing standards, and cultural hospitality practices.</li> </ul> <h4>3. Guest experience and hospitality</h4> <ul> <li>Create a warm, welcoming, and culturally rich atmosphere that reflects the spirit of Lebanese hospitality.</li> <li>Engage with guests to ensure exceptional service, personal attention, and elegant problem resolution.</li> <li>Handle VIP reservations, special occasions, and premium guest experiences with care and discretion.</li> <li>Address guest concerns promptly and professionally to maintain an elevated dining reputation.</li> </ul> <h4>4. Financial & administrative management</h4> <ul> <li>Oversee budgeting, forecasting, and financial reporting to ensure profitability.</li> <li>Monitor food, beverage, and labor costs while maintaining fine dining quality standards.</li> <li>Negotiate with premium suppliers of Lebanese wines, spices, meats, and specialty products.</li> <li>Manage POS systems, payroll, scheduling, and vendor invoicing.</li> </ul> <h4>5. Marketing & brand representation</h4> <ul> <li>Support marketing initiatives that highlight upscale Lebanese cuisine, cultural dining experiences, and seasonal menus.</li> <li>Maintain strong online and community presence, including reputation management on review platforms.</li> <li>Plan and oversee special events such as Lebanese wine tastings, cultural nights, and chef’s table experiences.</li> </ul> <h4>Requirements</h4> <ul> <li>5+ years proven experience as a restaurant manager in a fine dining environment.</li> <li>Strong leadership capabilities with a track record of building and managing high-performing teams.</li> <li>In-depth knowledge of Mediterranean or American cuisine, cultural dining rituals, and menu elements.</li> <li>Exceptional communication, interpersonal, and conflict-resolution skills.</li> <li>Ability to maintain composure and professionalism in a high-pressure, luxury environment.</li> <li>Flexible availability, including evenings, weekends, and holidays.</li> <li>Hospitality or business management education preferred.</li> </ul> <h4>About the company</h4> <p>SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.</p> <p>At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up. Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.</p> <h4>Crafting a homegrown legacy</h4> <p>All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation. We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.</p> <h4>Our signature brands</h4> <p>Every brand under our umbrella proudly reflects the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in entertainment, hospitality, F&B, lifestyle, wellness, family & pet entertainment experience. Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.</p> <p>Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc., ensuring full legal protection and readiness for global expansion.</p> <h4>We are only getting started!</h4> <p>Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.</p> <h4>People first</h4> <p>Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.</p> <h4>Benefits</h4> <ul> <li>Competitive salary packages – aligned with market standards and experience</li> <li>Visa and flights into the country for non-citizens</li> <li>Accommodation</li> <li>Transportation allowance</li> <li>Career development & internal promotions – grow with us across departments and seasons</li> <li>Creative & collaborative work culture – built on passion, innovation, and attention to detail</li> <li>Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment</li> <li>Experience working on premium events within The Groves, Riyadh Season</li> <li>Cultural diversity – join a team of passionate professionals from around the world</li> </ul> <h4>Join us</h4> <p>Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history. Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.</p></p><p></p>

<p>Despite the announcement of a ceasefire, the situation in Lebanon remains unstable, with localized incidents, including strikes reported in southern Lebanon. The June 2026 ceasefire has allowed for partial and phased returns of displaced populations, particularly in areas where active hostilities have subsided. The situation is compounded by Lebanon ongoing macroeconomic and institutional crisis which continues to limit recover capacity. High poverty levels, currency instability, and weakened public service delivery systems have left both host communities and displaced populations with reduced coping capacity and limited access to services. In this constraint environment, HI, who has been present in Lebanon 1992, has been able to adapt its programming to the specific emergencies onset as well as keeping some of its long-standing development focus. HI is managing activities covering the following thematics: Health and prevention for the provision of multi-disciplinary rehabilitation services (post operative care, physiotherapy, assistive devices, prosthetics and orthotics and psycho-social support). Inclusive education Inclusive humanitarian action Humanitarian Mine Action, including clearance, advocacy, NTS (non-technical survey) and TS (technical survey), and Education to the risks and effects caused by conventional weapons (including mines, explosive remnants of war and small arms light weapons). Emergency preparedness &amp; basic needs (integrated response through non-food items / hygiene kits etc.; including the support to humanitarian actors via the ALTAS platform when required). The actual intervention was so far managed based on a mix partnership with local structures and organizations, and direct implementation projects.</p><p><b>YOUR MISSION:</b></p><p>Reporting to the Regional Director, the Country Manager contributes to the implementation of Humanity &amp; Inclusion's mandate and strategy within his/her program. He/she ensures that the quality and impact of the program's activities are optimized through a system of delegation with appropriate control mechanisms. He/she shares responsibility with all other HI managers for the sound management and smooth running of the overall organization, through paradigm shifts.</p><p>Responsibility 1: In the country where he/she is based, the Country Manager is the legal representative of the entire HI organization internally and externally and promotes a high-level reputation and a positive image of HI.</p><p>Responsibility 2: The Country Manager deploys the whole of HI's mandate and strategy in his/her country, alongside the operational partners, institutions and/or donors, and contributes to steering the organizational transformation in line with the "Simplification", "Shared Services" and "ROOTS" projects. This involves implementing the program's operational strategy. In the event of an emergency, he/she will assume responsibilities in line with the defined intervention framework.</p><p>Responsibility 3: He/she ensures compliance with its budgetary framework (including pooled funds) and the application of HI's policies and frameworks (safeguarding, commitment thresholds, security, human resources, risk management, etc.).</p><p>Responsibility 4: In his/her country, he/she actively monitors and analyses changes in the environment to identify risks and opportunities.</p><p>Responsibility 5: He/she represents the organization and communicates on its behalf according to a plan defined with the Regional Director.</p><p>Responsibility 6: In crisis situations, he/she assumes the responsibilities assigned to him/her by the specific response frameworks.</p><p>CHARACTERISTICS OF THE POSITION:</p><p>The country Manager position is based in Beirut, the capital, but is expected to travel across the country where HI has several bases (notably, Aley (Mount Lebanon) or Nabatieh (South Lebanon) for instance). The security context is very volatile with daily air strikes in the south, regular drones fly-over and evacuation orders on regular basis. While the location of HI office and guesthouse are located in a relative safe area of Beirut, one has to be prepared to have to move out rapidly if needed. A comprehensive security system is in place, under the direct management of the country director to ensure the safety of the team. The life is Beirut could be seen as easy in a way with access to restaurants, sports facilities or cultural events but as precise above, it s a stressful environment where one has to take some time off. Electricity supply has improved but rely mostly on public generators; medical services are available</p><p>You are autonomous</p><p>You are able to adapt and shift activities</p><p>You are responsive to sudden emergencies onset</p><p>You have knowledge on mine action and you can manage military team members</p><p>You can navigate complex national government authorities</p><p>You can lead a team under a considerable stress (multiple internal displacement among our team members) while remaining calm</p><p>You can live in a unsecured environment (Beirut) and travel across the country in unsafe location, in particular the South of the country</p><p>You can do some aggressive fundraising, keep regular contacts with donors in country and the region</p><p>You can represent actively HI into the humanitarian coordination foras (NGO &amp; UN)</p><p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p><p>Join the team 12months International contract starting from 1st, September 2026;</p><p>The international contract provides social cover adapted to your situation: Unemployment insurance benefits for EU nationals; Pension scheme; Medical coverage with 50% of employee contribution; Repatriation insurance paid&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><ul><li>You are autonomous</li><li>You are able to adapt and shift activities</li><li>You are responsive to sudden emergencies onset</li><li>You have knowledge on mine action and you can manage military team members</li><li>You can navigate complex national government authorities</li><li>You can lead a team under a considerable stress (multiple internal displacement among our team members) while remaining calm</li><li>You can live in a unsecured environment (Beirut) and travel across the country in unsafe location, in particular the South of the country</li><li>You can do some aggressive fundraising, keep regular contacts with donors in country and the region</li><li>You can represent actively HI into the humanitarian coordination foras (NGO &amp; UN)</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a Customer-Technical Support Specialist to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Role Overview As a Technical Customer Support Specialist, you are often the first person a hotel contacts when something in its property management system is not working—sometimes during check-in and with guests waiting.<br> You will help customers use our software effectively, answer “how-to” questions, diagnose technical problems, and resolve issues across a broad range of hospitality products and integrations.<br> This includes explaining workflows, guiding users through configuration and operational tasks, reproducing reported problems, and determining whether an issue is related to data, configuration, permissions, an integration, or a software defect.<br> You will resolve as much as possible during the initial interaction.<br> When escalation is required, you will document the issue with enough evidence and context that the next person can continue the investigation without starting over.<br> Tickets are initially triaged and tagged through AI-assisted workflows.<br> You will assess that triage, correct it when necessary, review drafted responses, and take over the conversation whenever a customer needs direct assistance from a person.<br> What You Will Do Work the Shared Support Queue Pull tickets from the team’s shared queue, prioritize your workload based on severity, customer impact, and ticket age, and take ownership of each issue through resolution.<br> The team works toward shared service and open-ticket goals rather than relying only on individually assigned inboxes.<br> Support Customers Across Every Channel Provide support through phone, email, and chat.<br> Adjust your communication style to the situation, whether you are answering a straightforward software question or leading a live troubleshooting call with a hotel experiencing an urgent operational issue.<br> Answer Product and Workflow Questions Help customers understand how to use the software in their day-to-day hotel operations.<br> This includes explaining features, walking users through processes, helping with configuration, and identifying when a “how-to” question is actually the result of incorrect setup, missing permissions, or unexpected system behavior.<br> Work With AI-Assisted Support Tools Review AI-generated classifications and drafted responses before relying on them as our answer.<br> Correct intent, priority, sentiment, language, and product classifications when necessary, and suppress automated responses when they would be inappropriate, including security, legal, or previously escalated matters.<br> AI output is a starting point.<br> You remain accountable for the accuracy of the response and for confirming that the customer’s issue has been resolved.<br> Diagnose Issues Across Our Product Portfolio Support roommaster Cloud, roommaster Anywhere, our browser-based PMS, Booking Engine and Channel Manager, roommaster Payments, Caretaker/Eventory and many more.<br> Identifying the correct product, environment, database region, and affected workflow is often the first step in the diagnostic process.<br> Troubleshoot Integrations Investigate issues involving data moving between connected systems, such as: Availability not reaching an online travel agency Reservations not arriving in the PMS Rates or restrictions not updating Transactions missing from reports Third-party systems returning incomplete or unexpected data Use logs, audit trails, request and response data, and the behavior of both systems to determine where the handoff failed.<br> Support Card Payments and Terminals Assist with payment-terminal setup and connectivity, batch and settlement questions, refund, duplicate charges, tokenization, and processor-side issues.<br> Understand what can be addressed within roommaster and when the issue must be escalated to another internal team.<br> Support Distribution and OTA Connectivity Troubleshoot room and rate mapping, availability and restriction updates, and connections with platforms such as Booking.<br>com, Expedia, Agoda, and Airbnb.<br> Recognize the operational impact of distribution issues.<br> For example, a stalled availability update that could cause a hotel to oversell rooms requires a different response than a routine mapping question.<br> Maintain Accurate Support Records Ensure each ticket contains the correct: Ticket form and classification Customer organization and contact Product and product-automation fields Priority and severity Problem-versus-question classification Troubleshooting notes and supporting evidence Contacts must be associated with the correct organization, and all required information must be completed before a ticket is resolved.<br> Reduce Repeat Contact When the same question or issue appears repeatedly, help turn the solution into a reusable macro, internal procedure, Help Center article, training opportunity, or product improvement request.<br> Helping customers find answers more easily and preventing repeat issues are core parts of the role.<br> Participate in Our Global Support Schedule Our customers operate across North America, EMEA, and APAC.<br> Support follows a global, followthe-sun model, and this role participates in a shift rotation that includes weekend coverage.<br> At least one year of experience in technical support, application support, software support, or a comparable customer-facing technical role A structured diagnostic approach: reproduce the issue, isolate variables, form and test a hypothesis, and escalate with evidence Ability to distinguish among a product question, data issue, configuration problem, permissions issue, integration failure, and software defect Comfort using browser developer tools, including reviewing console errors and inspecting failed network requests Working knowledge of APIs and integrations, including HTTP status codes, request and response payloads, and webhooks Ability to reconstruct events using logs, audit trails, transaction histories, and customer conversations Strong written English and the ability to produce clear, accurate responses suitable for customers, hotel management, processors, vendors, and other stakeholders Clear and confident spoken English, including the ability to lead a live call with a customer experiencing a stressful operational issue Ability to manage and prioritize your workload without needing to be given a daily task list Strong ownership and follow-through, including confirming that the customer’s issue has been resolved Availability to participate in a shift rotation covering a 24/7 support struture Beneficial Experience Hotel front-desk, reservations, accounting, or back-office experience Experience with card payments or payment terminals, including Adyen, or another hotel or retail payment provider Experience with channel managers, booking engines, or OTA extranets Experience with Zendesk or a comparable ticketing platform SQL knowledge or experience building reports from a relational database Basic networking knowledge Ability to use AI-assisted tools effectively while critically evaluating their output for accuracy, relevance, tone, security, and appropriateness Experience supporting SaaS products or connected software platforms Hotel experience is valuable, but it is not required.<br> We can teach hospitality operations to someone who already has strong technical troubleshooting and customer communication skills.<br> What We Will Teach You How a Hotel Operates You will learn the daily hotel cycle, from reservations and arrivals through check-in, folio management, and night audit.<br> You will also learn hospitality terminology such as rate plans, availability and restrictions, no-shows, walk-ins, room moves, and overbooking.<br> Understanding hotel operations is essential to determining the true urgency and impact of an issue.<br> Why Certain Issues Are Emergencies A stalled availability update is not simply a data-sync problem—it may place a hotel at immediate risk of selling rooms it does not have.<br> You will learn which issues create operational or financial risk, how quickly that risk develops, and how to respond appropriately.<br> Our Products and Environments You will learn how properties are configured across our products, regions, integrations, and database environments, as well as how to identify the systems involved in a reported issue.<br> Payments from End to End You will learn how payment terminals, tokenization, authorization, batching, settlement, refunds, and payment processors interact—and, importantly, what data and processes Support must never access or modify.<br> Distribution and Connectivity You will learn how room and rate mapping works, how availability and restriction updates move between systems, and how major OTA extranets behave.<br> Escalation and Incident Management You will learn our escalation process, severity criteria, duplicate-ticket linking, documentation requirements, and communication expectations during active incidents.<br> How the Team Works Our Workload Follows Hotel Operations Support volume is heaviest on weekdays and typically peaks on Mondays as issues from the weekend are reported or followed up.<br> A typical weekday generates approximately 105 support tickets, while a weekend day generally generates 38–40.<br> These tickets are shared across the team.<br> AI Assists the Team AI helps classify, route, and prioritize tickets and can draft suggested responses.<br> Support specialists remain responsible for validating its output, applying judgment, and ensuring that the customer receives an accurate and complete resolution.<br> We Work as One Support Team The team shares responsibility for the queue and overall customer experience.<br> Collaboration is expected: team members help one another investigate issues, share product knowledge, and move difficult tickets toward resolution.<br> Success is not measured by individual ticket volume alone.<br> Performance Is Balanced Performance is evaluated across several areas, including: Resolution quality and accuracy Responsiveness Customer satisfaction Ticket ownership and follow-through Documentation and ticket hygiene Appropriate prioritization and escalation Contribution to the performance and knowledge of the wider team Ticket volume is considered in context and does not, by itself, determine performance.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>AB Group PLLC is a dynamic architecture firm with a passion for delivering innovative and impactful designs. Specializing in hospitality, multifamily, and office projects, we take pride in creating spaces that inspire. We are expanding our talented team and looking for a skilled&nbsp;<strong>Autodesk Revit Draftsperson&nbsp;</strong>to join us remotely from Lebanon.</p><br><br>Job Description<br><p>Position Overview</p><br><p>ABG is seeking a highly responsive, articulate, and results-driven Appointment Setter and HubSpot CRM Manager.<br> This person will be responsible for contacting new inbound leads within 60 seconds of:</p><br><ul><li>Submitting a contact form through the ABG website.</li><li>Calling ABG’s front desk line.</li><li>Leaving a voicemail or missed call.</li><li>Entering ABG’s lead system through another marketing channel.</li><li>This position requires an exceptionally high sense of urgency. Every minute of delay reduces the likelihood of connecting with and converting a prospective client.</li><li>The successful candidate must have impeccable spoken and written English, a confident telephone presence, strong listening skills, and the ability to communicate professionally with business owners, developers, contractors, investors, property owners, and other decision-makers.</li><li>The role also includes cold calling and cold emailing targeted contact lists to create new relationships and generate opportunities in specific geographic and industry markets.</li></ul><p>Core Responsibilities</p><br><p>Inbound Lead Response</p><br><ul><li>Monitor website inquiries, phone calls, voicemails, emails, and assigned lead notifications throughout working hours.</li><li>Call every new website lead within 60 seconds of form submission.</li><li>Return every missed front desk call within 60 seconds of receiving the notification.</li><li>Answer live calls promptly and professionally whenever assigned to front desk coverage.</li><li>Send an immediate follow-up email when a lead does not answer.</li><li>Continue following up through an organized call and email cadence until the lead:</li><li>Responds.</li><li>Schedules an appointment.</li><li>Requests future follow-up.</li><li>Is confirmed as unqualified.</li><li>Opts out of further communication.</li><li>Never allow an inbound lead to sit in HubSpot without a documented response attempt and scheduled next action.</li></ul><p>Lead Qualification</p><br><ul><li>Conduct an effective initial conversation to understand:</li><li>Prospect name, company, and contact information.</li><li>Project address and geographic location.</li><li>Project type and intended use.</li><li>Requested architectural, engineering, interior design, permitting, or consulting services.</li><li>Current project status.</li><li>Estimated project size and scope.</li><li>Target schedule.</li><li>Preliminary construction or design budget.</li><li>Property ownership or site-control status.</li><li>Decision-makers involved.</li><li>How the prospect heard about ABG.</li><li>Identify whether the opportunity is aligned with ABG’s services and target markets.</li><li>Ask clear and direct questions without making the prospect feel interrogated.</li><li>Avoid providing technical, legal, pricing, or code-related advice beyond the approved qualification script.</li><li>Escalate urgent, high-value, or strategically important opportunities immediately.</li><li>Appointment Setting</li><li>Schedule qualified prospects with the correct ABG team member.</li><li>Confirm the appointment date, time, meeting format, project address, and attendee information.</li><li>Send calendar invitations and confirmation messages immediately.</li><li>Send appointment reminders to improve attendance.</li><li>Reschedule cancelled or missed appointments quickly.</li><li>Ensure the assigned ABG team member has complete qualification notes before the meeting.</li><li>Follow up after the appointment when directed and update the opportunity status in HubSpot.</li></ul><p>HubSpot CRM Management</p><br><ul><li>Serve as the day-to-day owner of sales data quality in HubSpot.</li><li>Create and maintain accurate:</li><li>Contact records.</li><li>Company records.</li><li>Deal records.</li><li>Lead-source information.</li><li>Deal stages.</li><li>Activity records.</li><li>Follow-up tasks.</li><li>Appointment records.</li><li>Log every call, voicemail, email, response, qualification note, appointment, and follow-up action.</li><li>Ensure every open lead has:</li><li>A clearly assigned owner.</li><li>The correct pipeline stage.</li><li>Complete contact information.</li><li>A documented last activity.</li><li>A scheduled next action.</li><li>A realistic follow-up date.</li><li>Move deals through ABG’s sales pipeline based on verified activity:</li><li>First Contact.</li><li>Discovery.</li><li>Send Fee.</li><li>Fee Sent.</li><li>Standby.</li><li>Accepted.</li><li>Send Contract.</li><li>Contract Sent.</li><li>Project Won or Project Lost.</li><li>Prevent duplicate contacts, companies, and deals.</li><li>Standardize naming conventions and correct incomplete or inaccurate records.</li><li>Identify stale deals, overdue tasks, missing follow-ups, and opportunities without recent activity.</li><li>Maintain lead lists, call queues, workflows, templates, sequences, and reporting dashboards.</li><li>Produce daily and weekly reports covering:</li><li>New inbound leads.</li><li>Average response time.</li><li>Leads contacted within 60 seconds.</li><li>Contact rate.</li><li>Qualified leads.</li><li>Appointments scheduled.</li><li>Appointment attendance rate.</li><li>Outbound calls and emails.</li><li>New relationships created.</li><li>Pipeline-stage movement.</li><li>Stale or neglected opportunities.</li><li>CRM data-quality issues.</li><li>Cold Calling and Cold Emailing</li></ul><p>Conduct structured outbound campaigns targeting ABG’s priority markets.</p><br><ul><li>Call and email prospective:</li><li>Real estate developers.</li><li>General contractors.</li><li>Commercial property owners.</li><li>Real estate investors.</li><li>Brokers and tenant representatives.</li><li>Property managers.</li><li>Franchise owners and operators.</li><li>Restaurant and hospitality groups.</li><li>Retail and industrial businesses.</li><li>Multifamily and residential developers.</li><li>Strategic referral partners.</li><li>Research contacts and verify names, titles, companies, telephone numbers, email addresses, locations, and market relevance.</li><li>Use approved scripts and email templates while keeping conversations natural and personalized.</li><li>Introduce ABG’s capabilities clearly and confidently.</li><li>Focus on building relationships, identifying upcoming projects, and securing introductory meetings.</li><li>Handle common objections professionally and continue the conversation without becoming aggressive.</li><li>Document all outbound activity and prospect responses in HubSpot.</li><li>Create follow-up tasks for every viable prospect.</li><li>Maintain organized prospect lists by market, relationship type, campaign, and opportunity status.</li><li>Provide feedback on which industries, messages, and contact lists generate the strongest results.</li></ul><p>Non-Negotiable Performance Standards</p><br><ul><li>Demonstrate an exceptional sense of urgency at all times.</li><li>Contact new inbound leads within 60 seconds during assigned coverage hours.</li><li>Maintain impeccable spoken and written English.</li><li>Communicate clearly without grammatical errors, excessive filler words, slang, or an unprofessional tone.</li><li>Remain available and attentive during scheduled lead-response coverage.</li><li>Treat every inbound inquiry as a time-sensitive potential client.</li><li>Complete CRM updates immediately after each interaction.</li><li>Never rely on memory or personal notes in place of HubSpot documentation.</li><li>Never leave a lead without a clearly documented next action.</li><li>Follow through on commitments without repeated reminders.</li><li>Maintain a polished, confident, helpful, and professional demeanor.</li><li>Protect confidential client, project, and company information.</li><li>Key Performance Indicators</li></ul><p>Percentage of inbound leads called within 60 seconds.</p><br><ul><li>Average first-response time.</li><li>Inbound lead contact rate.</li><li>Qualified-lead rate.</li><li>Appointment-setting rate.</li><li>Appointment attendance rate.</li><li>Missed appointment recovery rate.</li><li>Number of outbound calls completed.</li><li>Number of personalized outbound emails sent.</li><li>Outbound contact and response rate.</li><li>Number of qualified outbound appointments scheduled.</li><li>Number of new strategic relationships created.</li><li>Percentage of CRM records with complete required information.</li><li>Percentage of open opportunities with a scheduled next activity.</li><li>Number of stale or overdue opportunities.</li><li>Accuracy and timeliness of daily and weekly reports.</li><li>Required Qualifications</li></ul><p>Exceptional spoken and written English.</p><br><ul><li>Clear, confident, and professional telephone voice.</li><li>Strong listening, questioning, and note-taking skills.</li><li>Demonstrated success in appointment setting, inside sales, lead qualification, business development, or customer service.</li><li>Experience using HubSpot CRM or a comparable CRM platform.</li><li>Ability to learn ABG’s services, target markets, qualification criteria, and sales process.</li><li>Ability to work quickly without sacrificing accuracy or professionalism.</li><li>Strong organizational skills and consistent attention to detail.</li><li>Ability to manage a high volume of calls, emails, tasks, and records.</li><li>Comfortable speaking with senior decision-makers and business owners.</li><li>Ability to handle rejection and objections without losing momentum.</li><li>Reliable internet, telephone access, and a professional work environment if working remotely.</li></ul><br>Qualifications<br><p>Preferred Qualifications</p><br><ul><li>Experience managing HubSpot contacts, companies, deals, tasks, lists, workflows, sequences, and reports.</li><li>Experience in architecture, engineering, construction, commercial real estate, professional services, or a related industry.</li><li>Experience with business-to-business cold calling and email outreach.</li><li>Familiarity with calendar scheduling, email platforms, contact databases, and list-building tools.</li><li>Experience qualifying projects involving architecture, engineering, permitting, construction, development, or property improvements.</li></ul><p>Personal Characteristics</p><br><ul><li>Urgent and highly responsive.</li><li>Persistent without being pushy.</li><li>Organized and process-oriented.</li><li>Competitive and motivated by measurable results.</li><li>Comfortable being held accountable to activity and conversion targets.</li><li>Professional under pressure.</li><li>Coachable and receptive to call reviews and feedback.</li><li>Proactive in identifying problems and recommending improvements.</li><li>Consistent, dependable, and disciplined.</li><li>Focused on creating an excellent first impression of ABG.</li></ul><p>What Success Looks Like</p><br><ul><li>Prospective clients are contacted while their interest is at its highest.</li><li>Every lead receives fast, professional, and persistent follow-up.</li><li>Qualified prospects are consistently converted into scheduled appointments.</li><li>ABG’s HubSpot pipeline is accurate, current, and easy for leadership to manage.</li><li>No viable opportunity is lost because of slow response, poor communication, or missing follow-up.</li><li>Outbound campaigns create measurable new relationships and qualified opportunities in ABG’s target markets.</li><li>ABG’s leadership receives reliable reporting and has complete visibility into every active prospect and next action.</li></ul><p>Candidate Evaluation</p><br><ul><li>Final candidates may be asked to complete:</li><li>A mock inbound lead-response call.</li><li>A cold-call role-play.</li><li>A written follow-up email exercise.</li><li>A HubSpot data-entry and pipeline-management exercise.</li><li>A spoken-English and communication assessment.</li></ul><br>Additional Information<br><p><strong>What We Offer:</strong></p><br><ul><li>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Supportive and collaborative team environment that values innovation and creativity.</li><li>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Opportunities for professional growth and skill development.</li><li>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The chance to contribute to exciting and impactful architectural projects.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The IC will be responsible for the following: 1. Optimal and timely provision of conference services in accordance to the conference standards used by the Department of General Assembly and Conference Management (DGACM); 2. Servicing of ESCWA meetings and events is done to the satisfaction of the organizers and the participants; 3. With the assistance of the meeting services attendant, meeting and events run smoothly, and substantive offices are able to fulfill their mandates in a satisfactory manner.<br> Work Location<br>UN-House ESCWA<br> Expected duration<br>4 months<br> Duties and Responsibilities<br>This position is located within the Conference Management Section (CMS), Resource Management and Service Development Division (RMSDD) of the Economic and Social Commission for Western Asia (ESCWA). The meeting services attendant will report directly to the Chief Conference Management Section. The IC is required to undertake the following tasks: 1. Monitor meeting requests submitted on gMeets and books rooms and other services requested; 2. Assist the Unit with cost estimates that are requested on ESCWA’s portal of services, as needed; 3. Assist with matters related to the cost estimator currently being developed within CMS; 4. Assist entering data in e-APG pertaining to interpreters that are in the roster and who are hired to service at meetings and events; 5. Assiss in the preparation of the preliminary list and annotation of agenda items; 6. Prepare the list of participants, as necessary; 7. Prepare and organize sets of official documentation and reference material, and distribute them in the conference room; 8. Prepare invitations to participants to attend meetings/conferences; 9. Escort participants to the conference room, upon request; 10. Distribute texts of speeches and conference room papers to the podium, interpreters and précis-writers, and delegations or participants in the meeting room; 11. Distribute stationery supplies in the conference room; 12. Assist relevant officials/participants and delegates in the meeting room on meeting-related matters; 13. Assist in the coordination with the interpreters and the sound technician; 14. Assist the Chair on the needs of the podium, as needed; 15. Assist in the coordination for coffee breaks, as needed; 16. Assist the information desk, as needed; 17. Distribute bottles of water during intergovernmental meetings, or as requested; 18. Perform general office management functions as required; 19. Assist in the management and coordination of ESCWA and non-ESCWA meetings; 20. Prepare the conference room the day before the meetings takes place, including: a. Type the name and title of each participant on the nameplate template; b. Print each nameplate and insert them on holders; c. Carry the holders to the conference room; d. Set up nameplates in conference rooms as per the approved seating protocol for podium, official delegations, observers and other participating entities; e. Retrieve, distribute and/or set up nameplates for meetings on an urgent basis; f. Set up the meeting room; g. Collect the holders and other conference items and place them in the storage (e.g. UN flags etc). 21. Carry out other tasks as requested by the Chief and the senior staff.<br> Qualifications/special skills<br>A High School diploma or equivalent is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed A minimum of three years of experience in conference services, meeting services management or related area is required. Experience working in the United Nations or other multinational or international organization is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic is required. Knowledge of French is desirable. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas<br> Additional Information<br>Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p><b>Purpose of the Role</b></p><p><br></p><p>The Financial Controller owns the financial engine of the business: closing the books on time, protecting margin, keeping the banking relationships healthy, and giving management numbers they can act on. This is not a back office role. The person will sit close to Sales, Supply Chain and Procurement, challenge assumptions, and support the ownership on major commercial and investment decisions.</p><p><br></p><p>---</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><p><br></p><p>#Financial Control and Reporting</p><p>- Own the monthly, quarterly and annual close, and deliver the full reporting pack within agreed deadlines.</p><p>- Prepare financial statements in line with IFRS, including multi currency accounting and the treatment of USD and LBP exposure.</p><p>- Build and maintain the management reporting suite: P&amp;L by brand, by SKU, by channel and by customer.</p><p>- Lead the annual budget and rolling forecasts, and explain variances with commentary that is useful, not decorative.</p><p>- Handle hyperinflation and currency devaluation accounting matters, including revaluation and translation impacts.</p><p><br></p><p>#Banking and Treasury</p><p>- Act as the main point of contact with local and correspondent banks.</p><p>- Manage credit facilities, overdrafts, term loans, guarantees and letters of credit for imports of raw material, packaging and equipment.</p><p>- Prepare bank submissions: financials, business plans, cash flow projections, covenant tracking.</p><p>- Run cash flow forecasting on a weekly and monthly basis, and manage FX exposure and hedging where instruments are available.</p><p>- Optimise working capital across receivables, payables and inventory.</p><p><br></p><p>#Contracts and Commercial Agreements</p><p>- Review, negotiate and control the financial terms of supplier, distributor, agency, lease, insurance and service contracts.</p><p>- Set up and monitor customer trading terms: credit limits, payment terms, rebates, listing fees and promotional support.</p><p>- Track contract obligations, renewal dates, penalty clauses and price adjustment mechanisms.</p><p>- Coordinate with legal counsel on the financial exposure inside any agreement before signature.</p><p><br></p><p>#FMCG Commercial Finance</p><p>- Control trade spend and promotional investment, and measure return on each activity.</p><p>- Own product costing and standard cost, including landed cost of imported material, customs duties, freight and clearance.</p><p>- Monitor gross margin by product line, and flag erosion early with the reason behind it.</p><p>- Support pricing decisions in a volatile cost and currency environment.</p><p>- Control inventory: valuation, provisioning, shrinkage, expiry, cycle counts and full physical stock takes across warehouses and vans.</p><p>- Review route to market economics, distributor profitability and secondary sales performance.</p><p><br></p><p>#ERP and Systems</p><p>- Lead or co lead the ERP implementation or upgrade, from selection through design, data migration, testing, go live and post go live stabilisation.</p><p>- Design the chart of accounts, cost centre structure and reporting hierarchy.</p><p>- Drive automation of manual processes and improve the quality and speed of data coming out of the system.</p><p>- Work with IT and department heads to make sure the system matches how the business actually operates.</p><p><br></p><p>#Governance, Tax and Audit</p><p>- Design and enforce internal controls across procurement, sales, cash, inventory and payroll.</p><p>- Manage VAT, income tax, payroll tax, NSSF and all filings with Lebanese authorities.</p><p>- Handle external audit, statutory audit and any tax inspection, and close findings.</p><p>- Protect company assets and reduce the risk of fraud, leakage and unrecorded loss.</p><p><br></p><p>#Leadership and Business Partnering</p><p>- Lead, coach and develop the finance team, and build a succession plan for key positions.</p><p>- Sit at the management table as a business partner, not as a scorekeeper.</p><p>- Contribute to strategy: expansion plans, new product launches, capex, make or buy decisions, feasibility studies and market entry.</p><p>- Present clearly to owners, board members and external stakeholders.</p><p><br></p><p>---</p><p><br></p><p><b>Requirements</b></p><p><br></p><p>#Must Have</p><p>- 15+ years of progressive finance experience, with at least 5 years in a Financial Controller, Finance Manager or equivalent senior position.</p><p>- Solid FMCG background. Manufacturing plus distribution is strongly preferred over pure trading.</p><p>- Bachelor's degree in Accounting, Finance or Business. Professional qualification such as CPA, ACCA, CMA or an MBA is a strong plus.</p><p>- Strong IFRS knowled</p><p><strong>Desired Candidate Profile</strong></p><p><br></p><ul> </ul>

<p><h4>Job description</h4> <p>We are seeking an experienced and highly creative Head Chef to lead the culinary operations for a bold and playful dining concept bringing together contemporary global cuisine, creative comfort food, and indulgent desserts within one distinctive guest experience. The menu takes inspiration from around the world, combining Asian flavours and techniques with Italian classics, contemporary burgers and sandwiches, globally inspired starters, and a strong focus on indulgent chocolate and pastry creations.</p> <p>The Head Chef will be responsible for maintaining the quality and consistency of the existing menu while continuously developing the culinary offering in line with the personality of the brand. This role requires a chef who understands modern casual dining, international flavours, high-volume service, menu development, presentation, and commercial kitchen management.</p> <p>The successful candidate will be both a creative culinary leader and a strong operator, capable of translating an imaginative menu into a consistently excellent product while managing food costs, kitchen performance, quality, and team development.</p> <p>This role is based in Saudi Arabia, relocation support is provided.</p> <h4>Requirements</h4> <ul> <li>Lead the overall kitchen operation, ensuring a consistently high standard of food quality, presentation, taste, and execution.</li> <li>Oversee the preparation and service of a diverse menu incorporating Asian, Italian, American and contemporary global influences.</li> <li>Maintain and continuously improve recipes, plating standards, preparation methods, and kitchen SOPs.</li> <li>Ensure consistency across the menu, from starters and salads through to burgers, sandwiches, pasta, Asian-inspired dishes, and desserts.</li> <li>Work closely with the management team on menu development, seasonal changes, new dishes, promotions, and special culinary activations.</li> <li>Develop innovative dishes that fit the playful and creative identity of Little Krazy while remaining commercially viable.</li> <li>Ensure all recipes are properly documented with accurate ingredients, yields, portion sizes, preparation methods, and presentation standards.</li> <li>Manage food costs, portion control, wastage, yields, and GP in line with agreed targets.</li> <li>Monitor food quality and ensure all ingredients meet the required standards.</li> <li>Work closely with suppliers and procurement teams to source quality ingredients at competitive prices.</li> <li>Lead daily kitchen briefings, tastings, quality checks, and service preparation.</li> <li>Ensure smooth communication and coordination between kitchen sections and front-of-house during service.</li> <li>Recruit, train, coach, and develop the kitchen brigade to create a strong, disciplined, and motivated team.</li> <li>Manage kitchen scheduling, staffing requirements, section allocation, and daily operational priorities.</li> <li>Ensure strict compliance with food safety, HACCP, hygiene, sanitation, and health and safety requirements.</li> <li>Maintain a clean, organised, efficient, and professional kitchen environment.</li> <li>Monitor kitchen equipment and ensure proper maintenance and safe operation.</li> <li>Stay informed about international culinary trends, new techniques, ingredients, and contemporary dining concepts.</li> <li>Introduce new ideas and culinary experiences that strengthen Little Krazy's identity and differentiate the concept from competitors.</li> </ul> <h4>Culinary profile</h4> <p>The ideal candidate should have strong experience across a multi-cuisine, contemporary restaurant environment, with an understanding of:</p> <ul> <li>Asian-inspired cuisine and flavours</li> <li>Japanese and Korean techniques and ingredients</li> <li>Italian pasta and classic sauces</li> <li>Contemporary burgers and sandwiches</li> <li>Modern comfort food</li> <li>International salads and starters</li> <li>Chocolate, pastry and indulgent desserts</li> <li>Modern plating and presentation</li> <li>High-volume restaurant production</li> </ul> <p>Experience working with diverse menus and concepts is particularly important, as the role requires a chef who can confidently move between different culinary styles while maintaining consistency and quality.</p> <h4>Benefits</h4> <p>At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth. Our benefits include:</p> <ul> <li>An opportunity to lead the founding team launching a new in house Persian restaurant concept by SIHAMCO - a first within The Groves' Portfolio.</li> <li>Competitive salary packages – aligned with market standards and experience</li> <li>Health insurance, accommodation provided and transportation allowance</li> <li>Career development & internal promotions – grow with us across departments and seasons</li> <li>Creative & collaborative work culture – built on passion, innovation, and attention to detail</li> <li>Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment</li> <li>Experience working on premium events within The Groves, Riyadh Season</li> <li>Cultural diversity – join a team of passionate professionals from around the world</li> </ul> <h4>About the company</h4> <p>SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.</p> <p>At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up. Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.</p> <h4>Crafting a homegrown legacy</h4> <p>All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation. We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.</p> <h4>Our signature brands</h4> <p>Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience. Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.</p> <p>Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.</p> <h4>We are only getting started!</h4> <p>Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.</p> <h4>People first</h4> <p>Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.</p> <h4>Join us</h4> <p>Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history. Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.</p> <p>Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.</p></p><p></p>