Logistics Manager Jobs in Lebanon

<p>We are looking for an experienced and motivated Store Manager to join our team at Petit Bateau ABC Dbayeh.</p><p>The Store Manager will be responsible for managing the daily operations of the store, achieving sales targets, ensuring an excellent customer experience, and leading and developing the store team.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Manage the day-to-day operations of the store.</li><li>Lead, motivate, and coach the sales team to achieve sales objectives.</li><li>Monitor sales performance and key performance indicators (KPIs).</li><li>Ensure exceptional customer service and maintain strong customer relationships.</li><li>Manage stock levels, replenishment, inventory, and store organization.</li><li>Ensure the store follows Petit Bateau's visual merchandising and brand standards.</li><li>Prepare staff schedules and manage attendance and performance.</li><li>Handle customer feedback and resolve complaints professionally.</li><li>Ensure the store is clean, organized, and presented to the highest standards.</li><li>Prepare regular sales and operational reports for management.</li><li>Support the team in achieving monthly and annual business targets.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Previous experience as a Store Manager, Assistant Store Manager, or similar retail management position.</p><p>Proven experience in fashion or premium retail is preferred.</p><p>Strong leadership, communication, and interpersonal skills.</p><p>Customer-focused with excellent sales and negotiation abilities.</p><p>Strong organizational and problem-solving skills.</p><p>Ability to work under pressure and achieve targets.</p><p>Good command of English and Arabic; French is a plus.</p><p>Strong knowledge of MS Office and basic retail reporting.</p><p>Availability to work according to retail hours, including weekends and holidays</p>

<p>Electrical Project Manager</p><p>Africa-based project assignment. The specific project location and mobilization arrangements will be discussed with shortlisted candidates.</p><p>We are seeking an experienced Electrical Project Manager to lead the planning, execution, coordination, and delivery of electrical works for major construction projects in Africa. The successful candidate will manage all electrical project activities from mobilization through testing, commissioning, and handover, while maintaining the required standards for safety, quality, cost, and programme.</p><p>This is a senior site-based role for a practical, commercially aware electrical professional with a strong record of delivering complex building, infrastructure, industrial, or MEP projects in African markets. Proven experience working with multicultural project teams, local subcontractors, consultants, suppliers, and authorities is essential.</p><p>Position Detail</p><p>Requirement</p><p>Job Title</p><p>Electrical Project Manager</p><p>Employment Type</p><p>Full-time, project-based assignment</p><p>Location</p><p>Africa-based project assignment</p><p>Reporting To</p><p>Project Director / Construction Manager</p><p>Discipline</p><p>Electrical / MEP Construction</p><p>Key Responsibilities</p><p>The Electrical Project Manager will take full responsibility for the delivery of electrical works in accordance with the approved scope, technical specifications, drawings, programme, and budget. The role will lead site electrical teams and coordinate closely with the main project team, MEP disciplines, consultants, subcontractors, suppliers, and client representatives.</p><p>Key responsibilities include:</p><ul><li>Plan, organize, and manage all electrical construction activities, including mobilization, work sequencing, resource allocation, installation, testing, commissioning, and handover.</li><li>Review electrical drawings, specifications, BOQs, and project requirements; identify technical discrepancies, coordination issues, and constructability risks before they affect progress.</li><li>Coordinate electrical installations with civil, architectural, mechanical, plumbing, fire and life-safety, ELV, ICT, and specialist systems.</li><li>Develop and monitor detailed electrical work programmes, manpower plans, equipment needs, material schedules, and procurement priorities.</li><li>Lead and supervise engineers, supervisors, foremen, technicians, and electrical subcontractors to achieve planned production and quality targets.</li><li>Manage subcontractor performance, site productivity, work-front availability, and compliance with approved method statements and inspection procedures.</li><li>Review and control electrical material submittals, shop drawings, samples, technical data, testing plans, and commissioning documentation.</li><li>Ensure timely resolution of RFIs, site instructions, design coordination matters, variations, and technical issues.</li><li>Monitor project costs, electrical budgets, quantities, material consumption, productivity, change orders, and potential commercial claims; provide accurate forecasts to project management.</li><li>Enforce health, safety, environmental, and quality requirements throughout the electrical scope of work.</li><li>Coordinate inspections, testing, energization, commissioning, snagging, and final handover with relevant stakeholders.</li><li>Prepare and submit regular progress reports covering completed works, programme status, manpower, procurement, technical issues, risks, and corrective actions.</li><li>Build effective working relationships with consultants, clients, local teams, authorities, vendors, and subcontractors in the project country.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Electrical Engineering or a closely related discipline. Professional registration is an advantage.</li><li>At least 10 years of electrical construction or MEP delivery experience, including a minimum of 5 years in an Electrical Project Manager or senior electrical management role.</li><li>Demonstrated experience delivering electrical works on construction projects in one or more African countries is required.</li><li>Experience on large-scale building, infrastructure, industrial, energy, hospitality, healthcare, commercial, or mixed-use developments is preferred.</li><li>Strong knowledge of LV and MV electrical distribution, lighting, power, earthing, lightning protection, generators, UPS, ATS, ELV systems, testing, commissioning, and handover requirements.</li><li>Ability to manage budgets, cost reports, variations, subcontract packages, procurement planning, and productivity.</li><li>Proficiency in AutoCAD, MS Office, and project-planning or reporting tools. Knowledge of BIM/Revit is an advantage.</li><li>Professional English is essential. French, Arabic, Portuguese, or relevant local-language capability is an advantage.</li></ul>

We are looking for a QC Officer to safeguard product quality across the production cycle from incoming raw materials to finished goods. The ideal candidate is meticulous, hands-on, comfortable in both lab and production floor settings. <br> <br>Responsibilities: <br>-Test and verify incoming raw materials, ingredients, and packaging materials against InnoBev quality manual requirements. <br>-Conduct routine in-process testing during production <br>-Perform raw/treated water analysis and CO2 analysis checks. <br>-Carry out microbiological testing on incoming ingredients, raw materials, syrup, and finished goods per the quality plan. <br>-Coordinate with production on cleaning and sanitation of machinery, verifying results visually and through lab testing <br>-Document test results accurately and report non-conformances to the QC Manager <br>-Take appropriate corrective action on non-conforming results, escalating to the QC Manager when needed. <br>-Report shortages of lab chemicals or equipment in a timely manner. <br> <br>Qualifications: <br>-Bachelor' Degree in Food Science, Chemistry, Microbiology, or a related field. <br>-0–2 years of QC experience in food & beverage or FMCG manufacturing preferred <br>-Working knowledge of lab testing procedures and food safety/quality standards <br>-Strong attention to detail <br>-Comfortable working shifts/production hours as required by the plant schedule

<p>Covers any gap of a staff shortage during emergency vacations and unexpected leaves or absence.<br>Follows his Line Manager instructions and works on implementation.<br>Follows up and monitors commitment in all checklists and log sheets.<br>Trains and coaches all new hired employees in his department to meet job requirements and supervises their performance with the coordination of his Line Manager.<br>Punches all orders on the system and makes sure accurate order is tracked.<br>Collects paid bills and makes sure accurate changes.<br>Makes sure availability of needed cash flow and enough coins.<br>Makes sure serving FIFO guests and respects sequence of orders on hand.<br>Suggests selling and makes sure promoting all menu items.<br>Reports regularly with maintenance matters to his Line Manager.<br>Performs the Section Checklist in order to determine deviations and to set corrective actions with the communication of his Line Manager.<br>Assists in handling the daily inventory items as well as the monthly.<br>Handles in the opening &amp; closing of the section as assigned.<br>Fills up the section with needed items as requested.<br>Works on a proper display of the section and makes sure availability of the Must Have Items.<br>Complies with the company s policies and procedures.<br>Complies in personal hygiene and grooming standards.<br>Complies in general cleanliness of the sections.<br>Makes sure that all customers are well served.</p><p><strong>Desired Candidate Profile</strong></p><p>NA</p>

Location: Hazimeh, Lebanon <br>Job Type: Full-Time <br> <br>Department: Operations / Finance/ Administrative <br> <br>About the Role: <br> <br>We are seeking an organized, detail-oriented Administrative & Operations Assistant to join our team. In this role, you will be the backbone of our daily business operations, managing essential financial tasks like invoicing and expense tracking while supporting our logistics, stock control, and quotation processes. If you love variety, thrive in a fast-paced environment, and take pride in keeping business operations running smoothly, we’d love to meet you! <br> <br>Key Responsibilities <br> <br>Invoicing & Expense: <br>Prepare, review, accurate invoices to clients in a timely manner. <br>Reconcile Shipping expenses. <br>Follow up on outstanding payments. <br>Quotations & Client Support: <br>Draft, format, service quotations. <br>Logistics & Administrative Support: <br>Coordinate with Logistic department if needed, to arrange shipments and deliveries. <br>Provide general admin support to keep office operations streamlined. <br>Requirements & Qualifications <br> <br>Experience: freshly graduated or have 1–2 years of experience in an administrative, logistics, or operational support role. <br>Software Skills: Proficiency with MS Office (especially Excel/Google Sheets) and basic accounting. <br>Skills: <br>Excellent organizational skills and high attention to detail. <br>Strong written and verbal communication skills. <br>Ability to multitask, prioritizes, and manages time effectively. <br>Education: Bachelor’s degree in Business Administration or related field is a plus. <br> <br> <br>To apply: Kindly send your CV to "info@samirhanigroup.com"

<p>Result of Service The Consultant will deliver three outputs supporting the organization and review of evidence, the preparation of factual research inputs for the market competition chapter, and the documentation and editorial review of the final report.</p><p>First Month Activities Review the draft sector chapters and comments received from the host country. Organize the comments and supporting evidence, identify relevant sources, flag factual or citation issues, and record matters requiring follow-up based on the guidance provided by the Project Manager. Output 1, due at the end of Month 1: A comments-and-evidence matrix linking comments to supporting sources and identifying factual or citation issues and matters requiring follow-up.</p><p>Second Month Activities Based on the outlines, analytical questions and guidance provided by the Project Manager, organize source material relevant to prices, trade, supply chains, market structure and barriers to competition across the selected sectors. Prepare factual summaries, background inputs, and draft tables and figures, and identify evidence gaps or questions requiring analysis by the Project Manager and project team. Output 2, due at the end of Month 2: A research support package for the market competition chapter comprising organized source material, factual summaries and background inputs, draft tables and figures, and a list of evidence gaps or questions requiring analysis by the Project Manager and project team.</p><p>Third Month Activities Support the review of the final report by organizing comments, checking citations and selected figures, reviewing editorial and internal consistency, maintaining a comments-and-response log, and recording unresolved issues requiring a decision by the Project Manager. Consolidate stakeholder meeting and interview minutes prepared during the assignment. Output 3, due at the end of Month 3: A contribution to the review of the final report, including a consolidated comments-and-response log, checked citations and selected figures, an editorial and consistency checklist, stakeholder meeting and interview minutes, and unresolved issues identified for the Project Manager s decision.</p><p>Work Location UN-House ESCWA Expected duration 3 months</p><p>Duties and Responsibilities</p><ol><li>Background Promoting fair and competitive markets supports economic efficiency, private-sector development and consumer welfare. Across the Arab region, economic diversification, digitalization and changes in global supply chains are reshaping market conditions. These developments increase the need for reliable data and applied research to help governments assess competition challenges and develop evidence-based policy responses. ESCWA supports member States in strengthening competition frameworks, improving market performance and building analytical and institutional capacities. Within the Economic Governance, Development Planning and Regulatory Modernization workstream, the Competition Policy portfolio combines regional policy dialogue, country-level technical assistance, market studies, capacity-building and knowledge products, in collaboration with national authorities and regional and international partners. Competition-based market studies are an important part of this work. They examine market structure, supply chains, business practices and regulatory conditions to identify constraints affecting competition. Within this portfolio, ESCWA is supporting the Sultanate of Oman through an extrabudgetary (XB) project on the building materials sector and its implications for competition. The study examines the sector across production, imports and distribution, including market concentration, supply and demand conditions, and institutional and regulatory arrangements. It aims to inform recommendations for improving competition and market functioning. ESCWA seeks to engage a National Research Consultant to provide research, documentation and editorial support in the area of competition policy for the completion of the Oman building materials study. The Consultant will organize source material and stakeholder comments, prepare factual summaries and background inputs, check figures and citations, and maintain review records for the project team. The Consultant will also contribute to related team activities and other XB projects under the Economic Governance, Development Planning and Regulatory Modernization workstream, as required.</li><li>Duties and Responsibilities Under the overall supervision of the Project Manager and Economic Affairs Officer, the Consultant will provide research, documentation and editorial support in the area of competition policy for the Oman building materials study. Based on the outlines, analytical questions and guidance provided by the Project Manager, the Consultant will organize source material and stakeholder comments, prepare factual summaries and background inputs, develop draft tables and figures, check figures and citations, and maintain comments, responses and review records. The Consultant will participate in project-related stakeholder meetings and interviews and prepare minutes to support the review process. The Consultant will also contribute to other activities and XB projects under the Economic Governance, Development Planning and Regulatory Modernization workstream, as required</li></ol><p>The methodology, analytical interpretation, competition assessment, conclusions, recommendations, confidentiality decisions, and final approval of the dashboard and report will remain the responsibility of the Project Manager and project team.</p><p><strong>Desired Candidate Profile</strong></p>A Bachelor's degree in economics, public policy, law, business administration or another relevant field is required. A Master's degree in a relevant field is desirable. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of one year of professional experience in desk research, evidence organization, reference checking, meeting documentation and support to analytical reports is required. Experience supporting research or analytical work in competition policy, market studies or a related public-policy field is desirable. Languages English and French are the working languages of the United Nations Secretariat. In addition, Arabic is a working language at ESCWA. For this position fluency in English and Arabic is required.

We are looking for an experienced Customs Clearance Officer with solid knowledge of Port of Beirut operations and the Lebanese Customs NĀJM system. <br> <br>The candidate will be responsible for handling customs clearance procedures, declarations, documentation, follow-up with Customs and port authorities, and coordination with shipping lines and relevant parties. <br> <br>Requirements: <br> <br>* Proven experience in customs clearance at Port of Beirut <br>* Strong knowledge of the NĀJM customs system <br>* Familiarity with import/export documentation and procedures <br>* Good follow-up and coordination skills <br>* Organized, reliable, and able to work under pressure <br>* Previous experience with a shipping/logistics company is preferred

<p>Promedic Holding is looking for an experienced Procurement &amp; Logistics Specialist.</p><p><br></p><ul style="font-size: 11px;"><li style="font-size: 11px;">3-5 years of relevant experience</li><li style="font-size: 11px;">Bachelor's in Supply Chain, Business, or related field</li><li style="font-size: 11px;">ERP procurement knowledge</li><li style="font-size: 11px;">Strong negotiation &amp; supplier management skills</li><li style="font-size: 11px;">Experience in procurement, logistics, and import/export coordination</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>

<p>Read Carefully before applying. Logistics/Freight/Shipping experience is a plus. We are looking for an experienced Female Customer Service Representative to handle customer inquiries, complaints, key accounts, and service coordination while maintaining excellent customer satisfaction.</p><p>Requirements:</p><ul><li>Bachelor s degree in Business Administration or equivalent</li><li>2+ years of customer service/support experience</li><li>Previous experience in FMCG or Logistics industries is a plus.</li><li>Experience in Conducting research to support shipment processing.</li><li>Conduct analysis on the different Customer Service sheets.</li><li>Fluent in Arabic &amp; English; French is a plus</li><li>Good knowledge of MS Office.</li><li>Excellent communication, phone-handling, and active listening skills</li><li>Strong organizational and time-management abilities</li><li>Customer-oriented, detail-oriented, and able to work under pressure</li><li>Monday to Friday; 9am - 5pm</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business Administration or equivalent</li><li>2+ years of customer service/support experience</li><li>Previous experience in FMCG or Logistics industries is a plus.</li><li>Experience in Conducting research to support shipment processing.</li><li>Conduct analysis on the different Customer Service sheets.</li><li>Fluent in Arabic &amp; English; French is a plus</li><li>Good knowledge of MS Office.</li><li>Excellent communication, phone-handling, and active listening skills</li><li>Strong organizational and time-management abilities</li><li>Customer-oriented, detail-oriented, and able to work under pressure</li></ul>

<p>The Channel Manager is accountable for developing the sales strategy while driving the recruitment of partners, overseeing account profiles and planning a growing market share through set targets. S/He monitors competitors’ activities, deals with resellers and coordinates with the marketing team on channel activities and programs.</p><p><br></p><p><b>Main Duties and Responsibilities</b></p><p>Define and implement the channel strategy and roadmap of the assigned service/product’s line in alignment with the management</p><p>Lead the partners’ relations in alignment with the company’s management and strategy</p><p>Develop and maintain relationships with new and existing channels/clients to expand sales in the assigned territory</p><p>Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities</p><p>Specify market requirements for current and future services/products by conducting market research supported by on-going visits to existing and potential customersv</p><p>Execute and supervise the entire sales cycle from quotation to collection</p><p>Track credit and/or payment performance, review outstanding settlements and manage resolutions accordingly</p><p>Generate sales for the entire service/product line in terms of long-term revenue and profitability</p><p>Secure the highest level of engagement and support to channel partners and respond to issues and/or queries in order to efficiently meet customers’ needs</p><p>Develop and deliver accurate sales forecasts and market development reports in line with business objectives</p><p>Promote the service(s)/product(s) and the company within the region</p><p>Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary</p><p>Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor’s degree in Sales and Marketing or any other related field.</p><p><br></p><p><b>Experience</b></p><p>5–8 years of experience in IT sales/channel sales.</p><p>Experience in partner recruitment, onboarding, enablement, and channel development across Lebanon.</p><p>Technical background with strong sales/channel experience.</p><p>Experience across IT infrastructure, networking, hardware, software, cloud/AI solutions.</p><p>Ability to manage a broad IT portfolio and multiple technology vendors.</p><p>Distributors experience preferred; candidates from system integrators/resellers with strong partner management experience may also be considered.</p><p>Strong knowledge of the IT partner ecosystem.</p>

<p>Department Service Center The After-Sales Support Officer is responsible for coordinating customer support activities after the sale, serving as the main communication link between customers, technicians, sales, warehouse, and management. The role ensures that service requests, warranty claims, repairs, maintenance visits, and customer complaints are properly recorded, followed up, and resolved within the required timeframe. Main Duties and Responsibilities Receive and register customer service requests, complaints, warranty claims, and repair requests. Communicate with customers to understand their issues and collect all required product and purchase information. Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians. Follow up on each service request from receipt until completion and customer confirmation. Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage. Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies. Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation. Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system. Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools. Coordinate with the sales team when customer cases require commercial follow-up or additional product support. Arrange the receipt and return of customer products and ensure proper documentation and handover. Follow up with customers after service completion to confirm satisfaction and proper product operation. Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager. Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction. Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience. Ensure compliance with company procedures, warranty policies, and customer service standards.</p><p><strong>Desired Candidate Profile</strong></p><p>Regulatory Requirements Education and Experience Diploma or bachelor s degree in Business Administration, Customer Service, Electronics, , or a related field. Minimum of 2 3 years of experience in after-sales support, customer service, technical coordination, or a similar role. Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred. Basic understanding of technical troubleshooting, repair processes, and warranty procedures. Experience using ERP, CRM, ticketing, or service-management systems is preferred.</p>

<p>Responsible for implementing the Arope direct sales plan to achieve assigned sales goals and business objectives. Responsible for promoting and marketing Arope products, acquiring and servicing new accounts, developing existing client relationships, and maintaining high levels of customer satisfaction and retention.</p><p>Contact prospective customers to promote, sell, and explain Arope products and services. Identify cross-selling and up-selling opportunities to increase sales and customer value. Maintain regular and proactive contact with existing and prospective customers. Identify and analyze customer needs to recommend appropriate insurance products and coverage. Develop and maintain strong business relationships with clients to support customer satisfaction, retention, and business growth. Assist existing customers with policy-related inquiries, coverage details, billing questions, and service requests. Prepare insurance proposals, quotations, and coverage recommendations based on customer requirements. Calculate premiums, prepare invoices, process commissions, and perform other related accounting and administrative functions. Resolve customer concerns related to policy billing and payment arrangements in accordance with established company guidelines. Ensure accuracy and attention to detail to minimize errors and omissions. Review policy renewals, claims, proposals, and other customer accounts on a continuous basis. Coordinate with the Claims Department to ensure efficient claims management and high levels of customer satisfaction. Follow up on claims and report customer complaints, service issues, and dissatisfaction to the relevant departments. Ensure timely collection of insurance premiums and follow up on outstanding payments. Collect and analyze market information, including competitor activities, products, pricing, and market trends, and communicate relevant findings to management. Achieve and maintain established sales, quality, productivity, and customer service targets. Escalate unique, complex, or unresolved customer issues to the appropriate supervisor or manager. Prepare accurate monthly sales reports, including performance updates, challenges, issues, and recommendations. Ensure compliance with company policies, procedures, service standards, and applicable insurance requirements. Perform other duties and responsibilities as assigned and assume additional responsibilities as business needs arise.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Direct Sales</li><li>Insurance Sales</li><li>Business Development</li><li>Customer Relationship Management</li><li>Account Management</li><li>Customer Service</li><li>Cross-Selling and Up-Selling</li><li>Lead Generation and Prospecting</li><li>Policy Administration</li><li>Insurance Quotations and Proposals</li><li>Premium Calculation</li><li>Claims Coordination</li><li>Premium Collection</li><li>Client Retention</li><li>Market and Competitor Analysis</li><li>Sales Reporting</li><li>Negotiation and Communication</li><li>Problem Solving</li><li>Attention to Detail</li><li>Time Management</li><li>Quality and Productivity Management</li><li>Microsoft Office</li></ul>

<p>Department Service Center The After-Sales Support Officer is responsible for coordinating customer support activities after the sale, serving as the main communication link between customers, technicians, sales, warehouse, and management. The role ensures that service requests, warranty claims, repairs, maintenance visits, and customer complaints are properly recorded, followed up, and resolved within the required timeframe. Main Duties and Responsibilities Receive and register customer service requests, complaints, warranty claims, and repair requests. Communicate with customers to understand their issues and collect all required product and purchase information. Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians. Follow up on each service request from receipt until completion and customer confirmation. Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage. Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies. Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation. Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system. Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools. Coordinate with the sales team when customer cases require commercial follow-up or additional product support. Arrange the receipt and return of customer products and ensure proper documentation and handover. Follow up with customers after service completion to confirm satisfaction and proper product operation. Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager. Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction. Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience. Ensure compliance with company procedures, warranty policies, and customer service standards.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience Diploma or bachelor s degree in Business Administration, Customer Service, Electronics, , or a related field. Minimum of 2 3 years of experience in after-sales support, customer service, technical coordination, or a similar role. Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred. Basic understanding of technical troubleshooting, repair processes, and warranty procedures. Experience using ERP, CRM, ticketing, or service-management systems is preferred.</p>

<p>The Receptionist serves as the welcoming face of the gym, ensuring all members and visitors feel valued and well-assisted from the moment they arrive. This role combines hospitality, administrative efficiency, and attention to detail by greeting members warmly, managing registrations, and processing payments.</p><p>I. Duties and Responsibilities:</p><p>1. Welcome and greet all members and visitors in a professional, friendly manner</p><p>Stand or sit upright, maintain eye contact, and smile when greeting members. Use members names, when possible, to create a personalized experience. Provide support to all members inquiries and guide them</p><p>2. Register new members and manage membership renewals</p><p>Guide new members through the registration process, ensuring processes are completed accurately. Verify and input member details into the system, maintaining accuracy and confidentiality. Explain membership packages, promotions, and benefits clearly.</p><p>3. Handle cash and process transactions accurately</p><p>Process payments for memberships, products, or services through cash, card, or digital methods. Issue receipts and update payments. Follow proper cash-handling procedures, including daily balancing and reconciliation. Report any discrepancies or errors to the manager immediately.</p><p>4. Maintain a clean, organized, and professional reception area</p><p>Keep the desk surface tidy and organized</p><p>Ensure the area around the reception is clean and welcoming at all times. Report any facility maintenance issues to the appropriate department promptly.</p><p><strong>Desired Candidate Profile</strong></p><p>Empathy and patience: especially when handling complaints or frustration.</p><p>Teamwork: Quite relevant in a gym environment. Ability of the team as a whole to streamline and optimize the customer s experience.</p><p>Communication and problem solving: The ability to convey information in a concise and clear manner- both verbally and non-verbally which would directly contribute in preventing and/or efficiently tackling and treating problems.</p><p>Accountability: Fostering a work environment based on transparency and clearly defined roles and responsibilities, which would have a direct positive impact on the work culture.</p><p>Creativity and Adaptability: The ability to think out of the box and adapt to new ways of doing.</p><p>Customer Centricity: Having the proper mindset, focus and drive in order to be continuously aware of customer trends, shifts, needs and expectations.</p>

<p><b>Main Duties &amp; Responsibilities:</b></p><ul><li>Trust worthy, organized, clean, honest and polite are must qualities for a cashier.</li><li>Spoils our guests with a big smile on his face.</li><li>Places walk-ins and callers orders.</li><li>Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.</li><li>Coordinate with in-house and third part delivery staff</li><li>Prepare daily sales by email and send it to appropriate managers.</li><li>Ensures that the amount received from the customer (Cash, check or plastic cards) matches with the bill .</li><li>Assures the proper exchange.</li><li>If payment is by debit/credit cards, ensures that the amount withdrawn from the POS is equal to the selling bill being aware of the currency assuring that the second printed copy from the CCM, is returned to him signed by the customer .</li><li>If payment is by check , ensures that the check is clearely written and well signed in the proper place with a correct date, and the customer s mobile number on the back.</li><li>Returns the bill and exchanged money to the managing owners to be returned to the guest.</li><li>Ensures that the returned tips are put in the global tips box</li><li>Prints out the End of day Report from the computer system, and the closing Settlement Report from the POS machine.</li><li>Ensures to return the correct amount of cash, with all the related documents to the drawer- under the Restaurant Manager s supervision, and makes sure to return all extra cash in drawer to accounting department.</li><li>Ensures to log off from all the computer system, and to turn off all the related equipments and computers.</li><li>Maintains a tidy and clean cashier desk and drawer at all times</li><li>Undertakes any other reasonable task requested by top management.</li><li>Leaves no cash, credit card bill or check is to be left or put in drawer at any time without a proof bill or paper slip or detailed explanation of its existance</li></ul><p><strong>Desired Candidate Profile</strong></p><p>1 year of experience in a similar position.</p><p>English/French Proficiency.</p><p>Good Communication skills</p>

<p>GlobeMed Group, the largest Healthcare Benefits Management company in the MENA region is looking for a Business Analyst who will conduct needs analysis and determine the requirements of a project, document them, and communicate them clearly to all stakeholders.Encourage the identification of areas that need updating or re-engineering, and provide alternative solutions.</p><p>Duties &amp; Responsibilities:</p><p>Investigate and analyze business activities by using ICT resources and typically take the lead role in:</p><ul><li>Business Analysis Planning and Monitoring</li><li>Eliciting requirements</li><li>Requirements Management and communication</li><li>Requirements Gathering and Analysis</li><li>Solution assessment and validation</li></ul><p>Help the product owner establish user stories from the requirement models created during business analysis, defining Content of Sprint, understanding the project plans and articulation of roles, goals and timelines, and conducting detailed requirements analysis and quality EPICs/User story documentation.</p><p>Groom the backlog in coordination with the Product Owner, Product Manager, and the rest of the product team, by considering purpose, organizing and prioritizing user stories, and splitting epics into user stories.</p><p>Conduct Research &amp; Development practices, processes, and tools to understand and enhance the Business Model &amp; Ecosystem, and to ensure the company s competitive intelligence and anticipation &amp; responsiveness to disruptive competition.</p><p>Standardize the communication using specific terminology between the clients and the developers, while documenting the client s direction, structure, business processes, business needs/requirements as part of requirements gathering.</p><p>Be involved in reviewing the QMR (Quality Management Review) and audit observations in order to accurately and efficiently execute test plans for sanity checks, assemble and document all test results, and clear out issues related to business as usual maintenance and support.</p><p>Perform root cause analysis to implement appropriate solutions and build quality from the source, and work proactively and detect pain points through analyzing the processes and identifying specific patterns.</p><p>Help the team to get a better grasp of the project and where it fits within the organizational strategy, and facilitate the creation of ICT solutions, and identify areas for improvement.</p><p>Train and support end users, professional services team members, Quality Assurance and Development teams.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree (BS) in MIS or Computer Science or Business Management with extensive experience in Solutions Provider industry.</li><li>Working knowledge of Agile Methodology, and good grasp of the different tools and techniques available for Agile.</li><li>Ability to comprehend in-depth business knowledge &amp; terminologies, and to recognize and prioritize business value.</li><li>Capacity to identify and write different test scenarios, test cases and execute them.</li><li>Knowledge of software development lifecycle (SDLC).</li><li>High curiosity and eagerness to learn</li><li>Good reason and ability to logically process data</li><li>Ability to push creative thinking beyond the boundaries of existing industry practices and client mindsets.</li><li>Ability to interact professionally with a diverse group, executives, managers, and subject matter experts.</li></ul>

<p>We are seeking an experienced and results-driven Plant Manager to oversee the daily operations of our production, maintenance, and delivery departments. The successful candidate will play a key role in driving operational excellence, improving productivity, optimizing costs, and ensuring high standards of quality, safety, and efficiency across all plant activities.</p><p>The Plant Manager will be responsible for leading teams, managing resources effectively, implementing continuous improvement initiatives, and maintaining compliance with operational and food safety standards.</p><p><strong>Desired Candidate Profile</strong></p><p>The successful candidate will play a key role in driving operational excellence, improving productivity, optimizing costs, and ensuring high standards of quality, safety, and efficiency across all plant activities.</p><p>The Plant Manager will be responsible for leading teams, managing resources effectively, implementing continuous improvement initiatives, and maintaining compliance with operational and food safety standards.</p>

Job Summary <br>The Head Waiter is responsible for providing restaurant guests with a unique and exceptional dining experience. The Head Waiter ensures accurate, timely, friendly, and professional service while making sure all guest requests are properly handled and fulfilled according to the restaurant’s standards and policies. <br>Main Duties and Responsibilities <br>• Have full knowledge of all food and beverage items available on the restaurant menu. <br>• Recommend and promote as many suitable food and beverage options as possible to guests. <br>• Anticipate guests’ needs and remain alert and ready to respond to their requests. <br>• Give every guest the highest level of attention, respect, and care. <br>• Ensure that every guest receives fast, friendly, and professional service. <br>• Follow and implement the restaurant’s Sequence of Service procedures according to company policy. <br>• Prepare and set tables according to the restaurant’s standards. <br>• Prepare and maintain side stations according to the required standards. <br>• Inform the Floor Manager / Team Leader of any specific guest needs, special requests, or requirements. <br>• Immediately report any guest complaint or concern to the Floor Manager / Team Leader. <br>• Assist waiters in clearing and removing plates and service items from tables after guests have left. <br>• Always inform the Floor Manager / Team Leader before leaving the restaurant floor during working hours, regardless of the reason. <br>• Do not discuss personal, political, religious, or any other unrelated topics with guests. All conversations with guests must remain strictly related to the service and their dining experience. <br>• Maintain a professional attitude, appearance, and high level of personal hygiene at all times. <br>Personal Appearance & Hygiene Standards <br>The Head Waiter must maintain the following standards at all times: <br>• Never touch food directly with bare hands. Always use the appropriate utensils. <br>• Ensure that plates, glasses, and other service items are clean and free from fingerprints or marks. <br>• Keep hair clean, neat, and well-groomed. <br>• Maintain a clean and well-groomed face and a properly shaved beard, according to restaurant standards. <br>• Wear a clean, neat, and properly ironed uniform at all times. <br>• Use deodorant daily and maintain proper personal hygiene throughout the working day. <br>• Carry the order pad / order ticket at all times as required. <br>• Maintain a clean, professional, and presentable appearance in front of guests and colleagues

SCOPE OF THE JOB <br> <br>The Backdoor Agent is responsible for receiving, inspecting, storing and issuing merchandise for use in the store. He/ She will also be responsible for ensuring an ongoing & punctual replenishment process at the store. <br> <br>KEY RESPONSIBILITIES <br> <br>Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards. <br>Arrange and replenish on a continuous basis the store shelves and ensure that the store floor and shelves are kept clean and tidy at all times in alignment with the store image and coordination standards. <br>Receive merchandize, count it physically and electronically in order to ensure accuracy of information and inspect its quality to report discrepancies. <br>Perform accurate stock rotation of items (To/From Stores & Warehouse) under the supervision of the manager on duty. <br>Organize the stockroom related to the store to conserve high level of stock replenishment. <br>Classify, store and tag items in the warehouse on a daily basis as per store procedures and items' characteristics, in order to ensure timely finding and release of products. <br>Participate in the inventory of products and report the end-of-day inventory status to Store Manager. <br>JOB REQUIREMENTS <br> <br>Education:  High School Degree <br>Experience:  0 to 1 year of experience in the sales field. <br>Linguistic Skills: Advanced in English & Arabic, French is a plus. <br>Computer Skills: Good knowledge in Ms. Office

About the Role <br>As a Monitoring Operator, you will be responsible for monitoring employees' performance and daily operations to ensure compliance with company procedures and quality standards. <br>You will observe workflows, identify operational issues, document incidents, and report findings to the department manager. The role requires strong attention to detail, professionalism, and the ability to make objective observations while maintaining confidentiality. <br> <br>Key Responsibilities <br>Monitor employees' daily performance and workflow. <br>Ensure compliance with company policies and operational procedures. <br>Identify operational issues, irregularities, or performance concerns. <br>Prepare accurate reports and submit findings to the department manager. <br>Escalate critical incidents promptly following company procedures. <br>Maintain detailed monitoring logs and documentation. <br>Communicate professionally with supervisors when required. <br>Support continuous improvement by highlighting operational trends and observations. <br> <br>Requirements <br>Age: 21–27 years old <br>Gender: Male or Female <br>Languages: English & Arabic (English fluency is required) <br>Computer Skills: Proficient in Microsoft Office <br>Work Schedule: 2/2 Flexible Shift System (Two days work / Two days off) <br>Shift Length: 12-hour shifts <br> <br>Required Skills <br>Excellent observation and attention to detail. <br>Strong analytical and problem-solving skills. <br>Professional report writing and documentation. <br>Good communication skills in English and Arabic. <br>Ability to work under pressure and make objective decisions. <br>High level of integrity, confidentiality, and professionalism. <br>Good organizational and time-management skills. <br>Proficiency in Microsoft Office (Word, Excel, Outlook). <br>Ability to work 12-hour shifts on a 2/2 rotation schedule