Medical Representative Jobs - Beirut Lebanon

Kilzi & Co. SAL (Ain Saadeh) is looking for a motivated, strategic, and results-driven Sales Manager to lead our sales department and drive business growth. <br>Key Responsibilities: <br>Sales Strategy & Revenue Growth: Formulate sales policies and implement medium- and long-term sales strategies to maximize revenue and achieve company objectives. <br>Team Leadership & Management: Direct, coach, and evaluate indoor and outdoor sales representatives to optimize team performance and reach targets. <br>Account & Client Management: Directly manage major/critical client accounts, oversee new credit account setups, and handle key customer relationship management. <br>Operational Coordination: Conduct daily sales operations, oversee pricing policy adherence, and coordinate with Procurement, Production, and Warehouse departments for order delivery and stock availability. <br>Market Intelligence & Analysis: Benchmark competitors, monitor market trends, analyze sales reports, and track KPIs to report directly to the Managing Director. Requirements: <br>Education: University degree in Business Administration or equivalent (MBA is a plus). Experience: 5+ years of experience in sales management. Experience in construction materials, building solutions, or a related sector is a major plus. <br>Skills: Strong leadership, team management, decision-making, problem-solving, and negotiation skills. <br>Market Knowledge: Deep understanding of the Lebanese market and commercial sales operations. <br>Languages: Excellent command of Arabic and English; French is a plus. <br>Computer Skills: Proficient in computer applications and reporting

Job Overview <br>The Office & Tenant Assistant is the first point of contact for visitors, employees, and tenants. The role ensures a smooth front desk operation, provides tenant support, coordinates service requests, and supports internal departments through administrative, facilities, and quality-related tasks. The role is support-focused, execution-based, and operates under guidance from managers and department heads. <br> <br>Key Responsibilities <br>1. Front Desk & Visitor Management <br>• Welcome and greet visitors in a professional and friendly manner. <br>• Guide visitors to relevant floors, elevators, or meeting areas. <br>• Ensure visitor comfort while waiting (water, assistance, etc.). <br>• Notify employees of visitor arrivals and ensure prompt attendance. <br> <br>2. Call Handling & Communication <br>• Answer incoming calls professionally and direct them to the correct department. <br>• Take accurate messages and ensure timely follow-up. <br>• Act as a communication link between tenants, internal teams, and service providers. <br> <br>3. Tenant Support & Relations <br>• Serve as the primary point of contact for tenants for inquiries, complaints, and requests. <br>• Handle tenant concerns with empathy and professionalism. <br>• Follow up on escalated or complex issues with internal departments. <br>• Conduct regular tenant check-ins and gather feedback. <br>• Support community activities and events to ensure a seamless tenant experience. <br> <br>4. Service Ticket & Request Coordination <br>• Manage service tickets submitted through the BDD application. <br>• Track, document, and follow up on all tickets until closure. <br>• Coordinate with IT, Engineering, Procurement, and Accounting for resolutions. <br>• For requests requiring quotations: <br>o Obtain and share quotations. <br>o Follow up on approvals. <br>o Confirm completion of works. <br>• Prepare weekly ticketing and tenant support reports. <br> <br>5. Facility & Service Provider Coordination (Support Role) <br>• Support the monitoring of cleaning, maintenance, security, and valet teams. <br>• Report service issues, incidents, and operational risks. <br>• Follow up on corrective actions with service providers. <br>• Support inspections and quality checks when requested. <br> <br>6. Administrative & Internal Support <br>• Support Accounting with: <br>o Receiving invoices and documents. <br>o Coordinating messenger deliveries. <br>o Handling petty cash reports and invoice sharing. <br>• Support HR with: <br>o Internal event coordination. <br>o Uniform records. <br>o Expat papers follow-up. <br>o Proxies for messengers. <br>o Employee birthday visuals (Canva). <br> <br>7. Office & Facilities Administration <br>• Manage kitchen supplies, snack bar, and stationery. <br>• Monitor inventory and submit replenishment requests. <br>• Ensure shared spaces are clean and report issues. <br>• Conduct basic office checks and report damages. <br>• Scan and maintain maintenance contracts. <br> <br>8. Access Cards & Connectivity Support <br>• Coordinate access card requests with IT and BDD. <br>• Report lost or faulty cards. <br>• Support tenants with Ogero landline and internet connectivity processes. <br> <br>9. Messenger & Delivery Coordination <br>• Distribute tasks fairly among messengers. <br>• Track deliveries using the messenger tracking sheet. <br> <br>Required Skills & Qualifications <br>• Diploma or Bachelor’s degree in Business Administration or related field. <br>• 1–3 years of experience in reception, admin, or customer service roles. <br>• Strong communication and interpersonal skills. <br>• High attention to detail and organization. <br>• Ability to multitask and follow up on tasks. <br>• Basic knowledge of MS Office and ticketing systems. <br>• Customer-focused and solution-oriented mindset

About the Role <br> <br>We are looking for a creative, detail-oriented, and proactive Junior Graphic Designer & Content Creator to support the company's visual identity, marketing activities, and day-to-day communications. <br> <br>The role involves creating and maintaining a wide range of visual and digital materials, from architectural presentations and commercial offers to social media content, brochures, and corporate communications. <br> <br>The ideal candidate has a strong eye for design, a good understanding of visual storytelling, and the ability to translate ideas, architectural concepts, and business objectives into clear, engaging, and visually compelling content. <br> <br>Key Responsibilities <br> <br>1. Graphic Design & Corporate Collateral <br> <br>- Design and develop company brochures, presentations, portfolios, company profiles, and project sheets. <br>- Prepare commercial proposals, offers, pitch decks, and client-facing documents. <br>- Create templates for quotations, reports, proposals, and other recurring business documents. <br>- Maintain consistency across all company materials, ensuring alignment with GBA's brand identity. <br>- Prepare marketing materials for digital distribution and print production. <br> <br>2. Content Creation & Social Media <br> <br>- Create engaging content for Instagram, LinkedIn, and other relevant platforms. <br>- Design social media posts, carousels, stories, reels covers, and promotional campaigns. <br>- Adapt architectural drawings, renders, project photographs, and other visual assets into compelling content. <br>- Assist in planning and maintaining the company's social media content calendar. <br>- Write or refine captions, headlines, and short-form marketing copy. <br>- Research content trends and creative formats relevant to architecture, real estate, design, and lifestyle. <br> <br>3. Corporate Communications & Marketing Support <br> <br>- Assist in preparing company announcements, newsletters, digital invitations, and client communications. <br>- Develop visual materials for meetings, presentations, events, and business development activities. <br>- Support the preparation of marketing campaigns and promotional materials for new projects and services. <br>- Ensure that all outgoing communications are visually consistent, professional, and aligned with the company's positioning. <br> <br>4. Brand Management & Digital Assets <br> <br>- Help maintain and develop the company's visual identity across all communication channels. <br>- Organize and maintain a structured library of project images, renders, logos, templates, and marketing assets. <br>- Ensure that files are properly formatted, named, and archived for easy access. <br>- Identify opportunities to improve the quality and efficiency of the company's visual communications. <br>- Explore AI-powered design and content creation tools to streamline workflows and enhance creative output. <br> <br>Required Qualifications & Skills <br> <br>- Bachelor's degree or diploma in Graphic Design, Visual Communication, Multimedia Design, or a related field. <br>- 1–3 years of relevant experience, including internships or freelance work. <br>- Proficiency in Adobe Illustrator, Photoshop, and InDesign. <br>- Familiarity with Canva and social media content creation tools. <br>- Basic video editing and motion graphics skills are an advantage. <br>- Strong understanding of typography, layout, composition, color, and visual hierarchy. <br>- Good written communication skills in English; Arabic and French are advantages. <br>- Strong organizational skills and attention to detail. <br>- Ability to manage multiple tasks, meet deadlines, and work independently when required. <br>- A portfolio demonstrating graphic design, branding, and digital content creation skills. <br> <br>Preferred Qualifications <br> <br>- Interest in architecture, interior design, real estate, and contemporary visual culture. <br>- Familiarity with architectural photography, 3D renders, and presentation layouts. <br>- Experience using AI tools for graphic design, image generation, and content creation. <br>- Basic understanding of marketing, branding, and social media engagement. <br> <br>Personal Attributes <br> <br>We are looking for someone who is: <br> <br>- Creative: Able to transform ideas and information into effective visual communication. <br>- Proactive: Takes initiative and proposes ideas rather than simply executing instructions. <br>- Detail-oriented: Maintains a high standard of quality and consistency. <br>- Organized: Manages files, tasks, and deadlines efficiently. <br>- Adaptable: Comfortable working across different formats, platforms, and types of communication. <br>- Eager to learn: Interested in developing their skills within a design-driven professional environment. <br> <br>Key Performance Indicators (KPIs) <br> <br>Performance will be evaluated based on: <br> <br>- Quality, creativity, and consistency of visual output. <br>- Timely delivery of assigned materials. <br>- Accuracy and professionalism of company presentations and communications. <br>- Consistency in applying the company's brand identity. <br>- Reliability in managing the content calendar and recurri

AI is changing fast – and we want someone who keeps up with it! <br>As AI continues to become a bigger part of how we work and how we support our clients, we are looking for someone curious, tech-minded, and excited to explore what is possible. <br>You will be the go-to person we – and our clients – turn to when it comes to AI; from exploring Microsoft Copilot and discovering new AI tools, to testing new ideas, answering AI-related questions, and supporting clients with their AI needs. <br>You don't need to be an AI expert. You need to be curious, willing to learn, and excited to experiment. This is an opportunity to grow with the role and build hands-on experience in one of the fastest-moving areas in technology. <br> <br>Your Role <br>AI & Client Solutions: <br>- Act as the first point of contact for clients with AI-related requests, questions, and requirements via calls, emails and chat. <br>- Understand client needs and identify relevant AI features, tools, and solutions. <br>- Deliver training sessions, demonstrations, and practical guidance to clients on Microsoft and 3rd party AI tools. <br>- Help clients identify practical ways to use AI to improve productivity, workflows, and business processes. <br>- Assist with the testing, implementation, and adoption of AI solutions in collaboration with the relevant teams. <br>- Deliver AI onboarding presentations to new clients, providing an overview of their AI subscriptions, key features, and available AI services, and answering any initial questions they may have. <br> <br>Internal AI Support & Enablement: <br>- Act as the go-to person for AI-related questions within the company. <br>- Support employees in using AI tools effectively in their daily work. <br>- Provide internal training, demonstrations, and guidance on new AI features, tools and practical use cases. <br>- Identify opportunities where AI can help employees save time, automate tasks, and improve existing processes. <br> <br>AI Research, Updates & Innovation: <br>- Continuously monitor developments in artificial intelligence, including new tools, platforms, capabilities, trends, and advancements across the AI landscape. <br>- Regularly review industry announcements, research publications, product updates, and technology news to stay informed on emerging AI developments and innovations. <br>- Test and evaluate new AI features, tools, and solutions to understand their practical applications, benefits, risks, and limitations before recommending them internally or to clients. <br>- Research emerging AI technologies, platforms, and market trends to identify opportunities that could benefit the company or its clients. <br>- Proactively identify innovative AI use cases, solutions, and opportunities that could be developed into future services, products, or business improvements. <br> <br>Your Profile <br>- Bachelor’s degree in Computer Science, Information Technology, Artificial Intelligence, or a related field. <br>- 0-1 year of experience; fresh graduates are welcome to apply. <br>- Genuine interest in Artificial Intelligence and emerging technologies, with a strong willingness to learn and experiment. <br>- Comfortable using and exploring AI tools such as Microsoft Copilot and similar platforms. <br>- Good analytical and problem-solving skills, with the ability to research new technologies and identify practical business applications. <br>- Strong communication skills with a customer-first mindset. <br>- Ability to explain technology and AI concepts in a simple and practical way. <br>- Team player with the ability to work independently when needed. <br>- Eagerness to develop knowledge in AI, cloud and Microsoft technologies. <br>- Academic or personal projects involving AI, automation, data, or emerging technologies are a strong advantage. <br>- Fluency in English and Arabic (French is a big plus). <br> <br>About Cloud Ascent <br>Cloud Ascent is a Microsoft Partner, Managed Service Provider (MSP), and cloud indirect reseller operating across the Middle East and Europe, with established entities in Lebanon and Cyprus. We are dedicated to helping organizations excel in the digital age through Microsoft cloud technologies, empowering them to thrive and grow in the ever-evolving world of cloud computing. By leveraging the full capabilities of the Microsoft ecosystem, we deliver tailored solutions that drive business transformation, enhance operational efficiency, and support expansion. With an extensive global reach and a client-centric approach, we are not just a managed service provider — we are a strategic partner committed to the success of every organization and its workforce

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Save the Children International has an exciting opportunity for a<b>Lead, Employee Relations (Investigations)</b>to join our <b>global team</b>.</p><br><p><b>Team purpose</b></p><br><p>To help make SCI a great place to work by creating a safe, respectful, fair and accountable working environment where people feel supported and concerns are addressed effectively. The Employee Relations team provides expert guidance, leads high-quality investigations and complex case management, and builds organisational capability to prevent and resolve workplace concerns fairly, consistently and at the right level. Through data, insights and lessons from cases, the team identifies systemic issues, strengthens leadership and management practice, and drives continuous improvement in the employee experience and organisational culture across SCI.</p><br><p><b>Role purpose</b></p><br><p>To lead SCI’s grievance investigations capability, ensuring concerns are investigated fairly, consistently, proportionately and to a high professional standard. The role provides senior oversight of senior, complex and high-risk cases, develops a skilled investigations team and safeguards the integrity, quality and timeliness of the investigation process. Through strong partnerships, case insights and organisational learning, the role helps identify systemic risks, strengthen practice and contribute to a safe and respectful working environment.</p><br><ul> <li><b>Job Title:</b> Lead, Employee Relations (Investigations)</li> <li><b>Reports To:&nbsp;</b>Director, People &amp; Organisation Effectiveness (Interim)</li> <li><b>Work Pattern:</b> Hybrid/Remote with flexible working options available</li> <li><b>Location:</b> Any approved Save the Children International office location. For a full list of locations that Save the Children International can hire in, please visit:&nbsp;SCI Careers&nbsp;</li> <li><b>Required Time Zone:&nbsp;</b>Any</li> <li><b>Contract Length:</b> Permanent</li> <li><b>Right to Work:</b> The successful candidate must have the right to work in the country where the role is based, for the duration of employment.&nbsp;</li> <li><b>Language Requirements:&nbsp;</b>English</li> <li><b>International Travel:</b> up to 5%</li> <li><b>People Management:</b> Number of people managed in total: 3-4</li> <li><b>Remit:&nbsp;</b>Global</li></ul><p><b>Principal Accountabilities</b></p><br><ul> <li>Lead, manage and develop a team of specialist investigators, setting and maintaining high professional standards for investigative planning, methodology, evidence assessment, recommendations and report writing.</li> <li>Create an environment where investigators can exercise independent professional judgement whilst maintaining robust quality assurance mechanisms and providing senior challenge where required to ensure decisions remain impartial, consistent and defensible to internal stakeholders and the communities we serve</li> <li>Maintain effective oversight of the grievance investigation caseload, ensuring concerns are handled swiftly, compliantly and proportionately and workloads are balanced whilst timelines are met, and emerging risks, delays, or barriers to progression are proactively addressed or escalated.&nbsp;</li> <li>Lead investigations into high risk grievances against senior leaders, ensuring they are addressed fairly, consistently and in accordance with SCI’s Safe and Respectful Working Environment Policy and Grievance Procedure.&nbsp;</li> <li>Ensure a person-centred approach throughout the investigation process, recognising the wellbeing, needs and rights of individuals affected by a concern and ensuring all parties are treated with dignity, fairness and respect.&nbsp;</li> <li>Build trusted relationships with senior leaders, Country Offices and functions including Risk, Legal, Safety and Security and the wider People team, navigating competing perspectives whilst aligning to confidentiality protocols and protecting the integrity of the investigation process.</li> <li>Proactively identify recurring themes to escalate systemic issues, areas of organisational risk and opportunities for improvement, providing actionable insights that strengthen SCI’s approach to maintaining a safe and respectful working environment.</li></ul><p><b>Experience and Skills</b></p><br><p><i><b>Essential</b></i></p><br><ol> <li>Substantial experience overseeing and/or conducting complex and sensitive investigations into grievances across multiple countries in which SCI operates.</li> <li>Demonstrable expertise and experience advising on relevant employment law and its application to case management in SCI’s operating contexts.</li> <li>Proven ability to lead, manage and develop a team, setting clear expectations for quality, timeliness and professional standards and providing effective technical supervision, coaching and quality assurance.</li> <li>Demonstrable experience managing a complex investigation caseload, effectively prioritising high-risk and sensitive concerns, monitoring progress against agreed timelines and proactively addressing barriers, delays and capacity constraints.</li> <li>Ability to exercise independent and balanced judgement to reach well-reasoned findings when dealing with sensitive employee relations concerns, including navigating conflicting evidence, complex stakeholder dynamics and matters involving significant organisational, legal or reputational risk.</li> <li>Highly developed interpersonal, listening and questioning skills, with the ability to build trust and engage sensitively and effectively with reporters, impacted individuals, subjects of concern, witnesses and other stakeholders throughout the investigation process.</li> <li>Significant experience applying continuous learning to continually innovate and improve existing ways of working, investigation frameworks, methodologies or quality assurance processes.&nbsp;</li> <li>Demonstrates strong cultural awareness and inclusive leadership, with the ability to recognise and adapt to cultural considerations and the implications of power dynamics when leading investigations and investigation teams</li></ol><p><i><b>Desirable</b></i></p><br><ol> <li>Experience of leading investigations within an international, federated, humanitarian or similarly complex organisation.</li> <li>Significant experience in a generalist HR, talent acquisition or as a paralegal/legal counsel&nbsp;</li> <li>Professional proficiency in French, Spanish or Arabic would be highly desirable</li></ol><p><b>Education and Qualifications&nbsp;</b></p><br><p><b>Desirable</b></p><br><ul> <li>Professional training, qualification or accreditation in workplace investigations, employee relations, HR, law or another relevant discipline, or equivalent experience&nbsp;</li></ul><p><b>Working at Save the Children&nbsp;International</b></p><br><p>Save the Children&nbsp;is the world's leading organisation for children, employing ~25,000&nbsp;staff.&nbsp;We save children's lives. We fight for their rights. We help them fulfil their potential.&nbsp;Through our work in 116 countries, we put the most deprived and marginalised children first.</p><br><p>We know that great people make a great organisation, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.</p><br><p>The work here is challenging but is also immensely rewarding. At Save the Children, you will be in good company, working with talented, like-minded individuals who are determined to ensure that all children survive, learn, and are protected. Your contribution will help ensure children's voices are heard at the highest levels, and that we achieve our global strategy, <b>Ambition for Children 2030</b>, and reach every last child.</p><br><p><b>Diversity, Equity and Inclusion and Equal Opportunities</b></p><br><p>DEI is core to our vision, values and global strategy. Save the Children is committed to creating a truly diverse, equitable and inclusive organisation, and one which will support us in our vision to ensure every child attains the right to survival, protection, development, and participation.</p><br><p>We are committed to equal employment opportunities, regardless of gender, sexual orientation, race, colour, ethnic origin, nationality, disability, marital or civil partnership status, gender reassignment, pregnancy and maternity, caring or parental responsibilities, age, or beliefs and religion. We are committed to diversifying our staff to better represent the communities we serve and actively welcome underrepresented groups to apply.</p><br><p>Reasonable adjustments will be made should any candidate invited to interview require this.</p><br><p><b>Application Information</b></p><br><p>Please attach a copy of your CV and cover letter with your application. A full copy of the role profile can be found at&nbsp;SCI Careers. It is recommended that you save a copy of the role profile as it will no longer be available after the advert closes.</p><br><p>Applications will be reviewed on a rolling basis and the job advert may be closed earlier than advertised subject to the volume of suitable applicants. Please submit your application at your earliest convenience to avoid disappointment.<br> Due to the high volume of applications we receive, only shortlisted candidates will be contacted. Candidates who are successfully shortlisted should expect to hear from us within 2 weeks of the advert deadline.</p><br><p><b>Our Recruitment Process</b></p><br><ol> <li>Application review by our recruiting team based on your CV and cover letter</li> <li>Two-stage competency-based interviews with the hiring team</li> <li>Some recruitment&nbsp;may include an additional assessment or case study stage, or a third stage interview</li> <li>If successful, you will receive a conditional offer of employment, followed by your contract subject to passing background checks</li></ol><p>We need to keep children and adults safe so our selection process includes rigorous background checks and reflects our commitment to the protection of children and adults from abuse.&nbsp; All employees are expected to carry out their duties in accordance with our Code of Conduct and all policies and procedures relating to Anti-Harassment, Health and Safety, Safeguarding, and DEI and Equal Opportunities.</p><br><p><b>Save the Children does not charge a fee at any stage of the recruitment process.</b></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About RemotePass RemotePass exists because talent is distributed equally, but opportunity is not.<br> Backed by EBRD and trusted by 800+ companies across 150+ countries, RemotePass is the platform that gives businesses the infrastructure to hire anyone, anywhere — and gives workers in emerging markets the financial tools and global access they deserve.<br> RemotePass is the only platform that combines Employer of Record, contractor management, direct employment, and corporate spend cards in a single product — rated 4.<br>8/5 on G2, trusted by Spotify, Logitech, and Deloitte, and operating across 150+ countries.<br> We are backed by leading global investors, including Oraseya Capital, Endeavor Catalyst, Khwarizmi Ventures, Flyer One Ventures, Access Bridge Ventures, A15, Swiss Founders Fund, and Plug &amp; Play.<br> The role RemotePass verifies, screens, and monitors clients and contractors through risk-based onboarding and compliance workflows before payment activity is enabled.<br> We're growing our Compliance Operations team and looking for an Analyst to help handle the day-to-day: reviewing company documents, verifying contractor identities, running sanctions checks, and flagging anything that doesn't look right.<br> You'll work closely with two other analysts and report into our Head of Operations, with our Head of Compliance as your escalation point for anything that needs a second set of eyes.<br> You don't need to be a compliance expert on day one — you need real hands-on exposure to KYC/KYB and a sharp eye for detail, and we'll help you build the rest.<br> What you'll do Review client KYB documentation — corporate registration, ownership structure, proof of operations, authorized representatives Support contractor KYC — verifying IDs, resolving address or payment detail mismatches, handling jurisdictional flags Run sanctions, PEP, and adverse media checks using our approved tools and procedures Investigate payment issues — failed payouts, payment detail changes, cross-border payment concerns Keep our compliance trackers, evidence folders, and case notes accurate and audit-ready Escalate potential fraud, sanctions risk, unusual activity, or policy violations quickly and clearly.<br> Work cross-functionally with Customer Success and Operations on client-facing requests Remote-First Culture: We don't just sell remote work; we live it.<br> Enjoy the flexibility to work from anywhere.<br> Hyper-Growth: Be part of a company that is consistently recognized for its rapid expansion and innovation.<br> Inclusion Matters: We are committed to building a diverse team.<br> We value different perspectives and empower every individual to bring their authentic self to work.<br> 1-3 years of hands-on compliance experience — KYC, KYB, client/customer onboarding, or sanctions screening, ideally at a payment processor, bank, crypto exchange, or money transmitter Comfortable reviewing documents carefully and spotting what's missing, inconsistent, or unclear Good written English — you can write a clean case note and a clear client request Comfortable with spreadsheets, case queues, and juggling multiple open cases at once High attention to detail, with the judgment to know when something needs to be escalated rather than closed Arabic fluency is a strong plus, not a requirement</span> </div>

WE'RE HIRING <br>B2B Sales & Business Development Executive <br>Company: Confidential – Technology Sector <br>Location: Hazmieh, Lebanon (Office-Based & Field Visits) <br>Employment: Full-Time <br>Compensation: Fixed Monthly Salary + Performance-Based Commission <br>About the Role <br>A growing Lebanon-based technology company is looking for an ambitious, persuasive, and results-driven B2B Sales & Business Development Executive to expand its network of business partners. <br>We are looking for a proactive salesperson who knows how to identify opportunities, approach business owners, build relationships, negotiate effectively, and close deals. <br>This is a hands-on commercial position suited to someone who enjoys being in the field and delivering measurable results. <br>Key Responsibilities <br>Identify and approach potential business partners across Lebanon, particularly within hospitality, food and beverage, retail, wellness, and lifestyle sectors. <br>Generate qualified leads through field visits, networking, research, cold calls, and direct outreach. <br>Arrange and conduct meetings with business owners, managers, and decision-makers. <br>Present the company's digital solutions and explain their commercial benefits. <br>Negotiate commercial terms and close partnership agreements. <br>Maintain a strong sales pipeline and consistently follow up with prospects. <br>Coordinate with the onboarding team to ensure newly signed partners become operational. <br>Maintain relationships with acquired business partners and identify opportunities for further growth. <br>Track sales activities, conversion rates, and performance through the company CRM. <br>Provide regular sales reports and market intelligence to management. <br>Requirements <br>Minimum 3 years of proven experience in B2B sales, business development, or account acquisition. <br>Previous experience in HORECA, hospitality, technology, or digital services is strongly preferred. <br>Excellent negotiation, presentation, and closing skills. <br>Strong understanding of the Lebanese business market. <br>Ability to independently prospect, manage meetings, and consistently achieve sales targets. <br>Strong communication skills in Arabic and English. French is an advantage. <br>Experience using CRM systems and managing sales pipelines. <br>Existing professional relationships with business owners are a strong advantage. <br>Valid driving license and access to transportation are preferred. <br>Compensation & Benefits <br>Competitive fixed monthly salary based on experience. <br>Performance-based sales commission. <br>Opportunity for higher earnings through consistent results. <br>Professional growth within an expanding technology company. <br>To Apply: Submit your CV through this job posting, mentioning the position title. <br>Employer identity will be shared with shortlisted candidates during the recruitment process

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Great customer service does more than answer questions.<br> It builds trust, protects revenue, and turns first-time buyers into loyal customers.<br> Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands.<br> If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.<br> Why This Opportunity Matters You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up.<br> Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.<br> This is not a role where you simply respond to messages.<br> You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.<br> Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br> About Our Client Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.<br> The business values reliable people who take ownership, learn quickly, and remain professional under pressure.<br> As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.<br> What You’ll Own In this role, you will: Manage customer conversations on WhatsApp with professionalism, empathy, and speed.<br> Process customer orders accurately and ensure all required information is complete.<br> Follow up with fulfillment and delivery partners regarding cancelled orders.<br> Speak with customers to understand cancellation reasons and recover orders whenever possible.<br> Maintain accurate customer and order records in shared Google Sheets.<br> Make outbound calls to request product reviews and explore relevant upselling opportunities.<br> Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.<br> Moderate comments on social media advertisements while protecting a professional brand image.<br> Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.<br> Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.<br> What’s In It for You This is a full-time opportunity with a base salary of $250 to $350 per month , plus performance bonuses for orders completed above the defined target.<br> Each additional qualifying order above the threshold earns an extra bonus.<br> Working hours are 9:00 AM to 6:00 PM , including a two-hour break .<br> More importantly, the role offers a clear progression path.<br> Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a Senior Customer Service or Head of Customer Service position.<br> As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand.<br> This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.<br> Ready to Take Ownership?<br> If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.<br> Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.<br> What Makes You Successful You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.<br> Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify.<br> You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.<br> Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.<br> You’ll be especially successful if you: Communicate politely and professionally, including during difficult customer interactions.<br> Stay calm, organized, and focused when order volumes or customer demands increase.<br> Show empathy while remaining clear and solution-oriented.<br> Learn new processes quickly and apply feedback.<br> Work with discipline and reliability without needing constant follow-up.<br> Take initiative instead of waiting for every next step to be assigned.<br> Are serious about building a long-term career in customer service and e-commerce operations.<br> Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>ULTIMATE RESULT OF SERVICE · The report prepared should be in Arabic in electronic format. · Minimum report submitted should not be less than 30 pages minimum. · The report must be supported by reliable figures and numbers. · A 2 to 4 pages executive summary of the report. · Final National Open-Source Software Policy, with annexes and an implementation roadmap. The completed parts should be edited and saved in MS-Word (*.docx file) or an alternate compatible format. PDF format will not be accepted. It should include a table of contents to be automatically updated followed by a list of all tables and figures. The various parts should be submitted in electronic form and sent to the email address of the designated focal point. Attention is kindly drawn to the need to ensure that the final draft of the outputs be thoroughly reviewed prior to submission and to indicate the sources of tables and diagrams. References to reports and other substantive material should be clearly indicated within the text and noted at the end. It is also essential to send, with the completed output, photocopies or scans of at least the first page of books, reports and bulletins, used as reference material as well as copies of the pages quoted. The content of the generated document shall be the sole property of ESCWA. The content cannot and must not be presented, discussed or published by the consultant without the express authorization of ESCWA and MoTDE. The consultant shall keep in mind that UN-ESCWA routinely checks all deliverables for plagiarism, using readily available electronic tools. All previously published content, even if written by the selected consultant, must be clearly referenced where required within the text and end-noted at the end of the study. The report submitted by the consultant must not contain quoted and/or previously published text equalling more than 20 per cent of the total number of pages. The consultant shall not publish or announce or reveal the content of the report, partly or entirely, on social media or any other public channel, without ESCWA and MoTDE permission.<br> Work Location<br>Remote<br> Expected duration<br>16 weeks<br> Duties and Responsibilities<br>I. GENERAL SCOPE Open-source software policies provide a strategic framework governing how public institutions assess, procure, use, develop, reuse and share software whose source code can be inspected, modified and redistributed under an appropriate open licence. Their importance for sustainable development extends well beyond the possibility of avoiding licence fees. When properly implemented, such policies can reduce the duplication of public investments, facilitate interoperability among government systems, increase transparency and auditability, enable solutions to be adapted to local languages and needs, and reduce excessive dependence on individual technology suppliers. They can also allow governments, universities, local companies and civil society organizations to collaborate on shared digital solutions, thereby strengthening national technological capabilities, creating opportunities for small and medium-sized enterprises and supporting local digital employment. Open-source software solutions are particularly relevant to lower- and middle-income and crisis-affected countries because they can be reused and adapted rather than developed repeatedly from the beginning. The United Nations recognizes open-source software as an important category of digital public goods and calls for greater investment in such goods to advance the Sustainable Development Goals1. In this sense, open-source policies can contribute directly to SDG 9 on innovation and resilient infrastructure, SDG 16 on effective, accountable and inclusive institutions, and SDG 17 on partnerships, while also supporting digital services in health, education, social protection, agriculture and local government. Nevertheless, open-source adoption should not be treated as an automatic or purely cost-saving choice. Effective policies should address total cost of ownership, cybersecurity, software maintenance, licensing compliance, accessibility, data protection, documentation, technical support and long-term community governance. Several governments have institutionalized these principles. The European Commission’s Open Source Software Strategy promotes a “Think Open” approach through which European institutions are encouraged to use, share and contribute to open-source solutions, increase software reuse and strengthen technological control and collaboration across administrations. France has established a dedicated government open-source function, the code.gouv.fr platform and the Socle Interministériel de Logiciels Libres, a reference catalogue of open-source software recommended for use across the public administration. Within the Arab region, Saudi Arabia’s Digital Government Authority published a Free and Open-Source Government Software Strategy and an implementation guideline aimed at improving technology leadership, increasing efficiency in government IT spending, encouraging software and source-code reuse, and supporting the growth of the national digital economy. Egypt has also, since several years, adopted a national strategy supporting free and open-source software, while the Software Engineering Competence Center under the Information Technology Industry Development Agency serves as the government’s focal point for this field. For Palestine, an open-source software policy could become an important instrument for building affordable, resilient and nationally sustainable digital government. In a context of severe fiscal constraints and service-delivery arrangements, the systematic reuse of secure and proven software components could help reduce repeated development and licensing expenditure, while improving interoperability among ministries, municipalities and public institutions. Furthermore, requiring donor-funded digital projects to use open standards, provide adequate documentation and consider publication under suitable open-source licences could improve national ownership and prevent isolated systems from being abandoned after project financing ends. These benefits would require a phased implementation model based on an inventory of existing systems, open and interoperable technical standards, procurement rules that evaluate open-source and proprietary options fairly, security and privacy assessments, capacity-building programmes, and a central open-source programme office or coordination unit responsible for governance, licensing, reuse and sustainable maintenance. The United Nations is involved in enhancing the use of emerging technologies for sustainable development. In September 2024 during the Summit of the Future, world leaders adopted the Pact for the Future and its annexes: the Global Digital Compact (GDC) and Declaration on Future Generations. The GDC4 mandates UN Regional Commissions to provide support to Member States to advance digital transformation. Most recently, the Ministry of Telecoms and Digital Economy (MoTDE) in Palestine requested UN-ESCWA’s assistance to develop the national policy for open source software. The provision of this advisory service is the subject of these terms of reference. DUTIES AND RESPONSIBILITIES The consultant shall propose to the designated ESCWA focal point a detailed version of the report outline. The proposed report should include the following sections: (1) Review best regional and international practices on Open-Source software policies, strategies and frameworks (at least 2 international and 2 regional practices); (2) Analyse the different existing policies and frameworks related to digital technologies in Palestine; (3) Review and further develop the draft National Open-Source Software Policy, including its technical annexes on Application Programming Interfaces (APIs) and Cloud Computing, ensuring consistency between the main policy and its annexes and alignment with relevant national, regional and international good practices (4) Conduct interviews with the various stakeholders and summarize their remarks and observations, including representatives of public and private sectors to better capture the needs of all segments of society; (5) Suggest a draft policy based on international and regional practices, the background doc and the conducted interviews/meetings; (6) Present the draft policy in a consultative workshop/meeting. (7) Update the policy based on received comments from ESCWA, MoTDE and other stakeholders participating in the workshop. ESCWA promotes gender equality and integration of youth through its publications and therefore the consultant should pay attention, with the help of ESCWA staff, to gender considerations and youth dimension throughout the research work and thereby ensure that the narrative language should be gender sensitive.<br> Qualifications/special skills<br>An advanced university degree in digital technologies, software engineering or a related field is required; a Ph.D. is desirable. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 10 years of professional experience and research in digital technologies/software engineering is required Demonstrated professional experience in open-source governance and licensing, digital-government architecture, API governance and interoperability, cloud governance and procurement, cybersecurity and data protection is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position,- Fluency in written and spoken Arabic and English is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

Role Overview <br> <br>The Front Office & Customer Care Officer serves as the primary point of contact for JRS Holdings and its affiliated companies, ensuring professional handling of incoming calls, customer inquiries, and visitors. The role focuses on delivering excellent customer service, coordinating communications across departments, and ensuring timely follow-up on client requests and business opportunities. <br> <br>Key Responsibilities: <br> <br>Call Management: Answer and manage incoming calls for all group companies, ensuring accurate routing, message-taking, and timely follow-up. <br> <br>Customer Care: Handle client inquiries professionally, resolve straightforward requests, and escalate complaints or complex issues to the appropriate departments. <br> <br>Lead Coordination: Record client inquiries in the designated tracking system, assign leads to the relevant sales representatives, and ensure timely follow-up. <br> <br>Front Desk & Reception: Welcome visitors, coordinate appointments, and maintain a professional and welcoming reception environment. <br> <br>Internal Communication: Facilitate effective communication between clients, sales teams, and relevant departments to ensure efficient service delivery. <br> <br>Complaint Management: Document customer concerns, monitor recurring issues, and coordinate resolutions with the concerned teams. <br> <br>Administrative Support: Manage incoming correspondence, couriers, deliveries, meeting room arrangements, and other front-office administrative tasks. <br> <br>Reporting & Follow-up: Maintain accurate call logs, visitor records, and inquiry trackers while providing regular updates to management. <br> <br>Confidentiality: Ensure the proper handling and protection of client, employee, and company information. <br> <br>Qualifications & Requirements: <br> <br>Bachelor's degree in Business Administration, Hospitality, Tourism, Communications, or a related field. A technical diploma (TS/LT) with relevant experience may be considered. <br> <br>Minimum 2 years of experience in call center operations, customer service, or a similar role. <br> <br>Previous experience in travel, aviation, hospitality, or front-office operations is an advantage. <br> <br>Excellent command of Arabic, English, and French, both spoken and written (mandatory). <br> <br>Strong communication, interpersonal, and customer service skills. <br> <br>Ability to handle multiple calls, inquiries, and visitors efficiently. <br> <br>Proficiency in MS Office, Google Workspace, and customer tracking systems. <br> <br>Strong organizational, problem-solving, and follow-up skills. <br> <br>Professional appearance, positive attitude, and ability to remain calm under pressure. <br> <br>High level of discretion, reliability, and confidentiality

Job Requirements: <br> <br>* Experience: 3+ years of relevant experience in operations, administration, logistics, e-commerce, or a related field. <br>* Highly organized, proactive, and able to manage multiple priorities, deadlines, and follow-ups. <br>* Strong sense of initiative, ownership, accountability, and problem-solving. <br>* Comfortable coordinating between sales, stock, logistics, customers, drivers, and management. <br>* Experience with ERP systems, Excel, and digital management tools. <br>* Previous experience with e-commerce platforms and online order management is a strong plus. <br>* Comfortable working in a startup / SME environment where responsibilities evolve and initiative is expected. <br>* Open to learning and working with AI tools, automation, and AI-adaptable business systems. <br>* Strong communication skills in Arabic and English. <br> <br>Main Responsibilities: <br> <br>* Coordinate daily customer and sales orders from receipt through preparation and delivery. <br>* Follow up on deliveries, collections, returns, and pending orders. <br>* Coordinate with stock, sales representatives, drivers, and logistical partners. <br>* Prepare and follow up on sales orders, invoices, and operational documentation. <br>* Maintain accurate ERP and system information. <br>* Organize daily schedules, routings, priorities, and deadlines. <br>* Support e-commerce operations, including online orders, pricing, product information, and website updates. <br>* Prepare daily and weekly operational reports. <br>* Proactively follow up on operational issues until they are fully resolved. <br>* Support continuous improvement of procedures, workflows, automation, and digital systems. <br> <br>Why Join Us? <br> <br>* Growth: Clear potential to progress from Operations Coordinator to Operations Manager based on performance and ability to take on greater responsibility. <br>* Exposure: Hands-on involvement across operations, logistics, sales, e-commerce, and business systems. <br>* Learning: Opportunity to develop skills in ERP, automation, e-commerce, and AI-enabled business tools. <br>* Environment: Join a growing entrepreneurial company where initiative and ideas are valued. <br> <br>Schedule: Monday to Friday 8-5:30 and Saturdays 8-1 and Expos when needed <br> <br>To apply, please send your CV to: <br> <br>* WhatsApp Mobile phone: 81-807078

The Key Account Supervisor is responsible for managing and developing relationships with key customers, ensuring sales targets are achieved, maintaining strong customer partnerships, and maximizing business opportunities. The role involves supervising key account activities, monitoring sales performance, and coordinating with internal departments to ensure excellent customer service and execution. <br> <br>Key Responsibilities <br>• Manage and maintain strong relationships with assigned key accounts <br>• Achieve assigned sales, distribution, and profitability targets <br>• Develop and implement account plans to grow sales and strengthen business relationships <br>• Regularly visit key customers to understand their needs and identify new business opportunities <br>• Monitor customer sales, stock levels, orders, and product availability <br>• Negotiate and follow up on promotions, displays, listings, and commercial agreements within approved company guidelines <br>• Ensure proper implementation of agreed promotions and visibility activities at customer locations <br>• Monitor competitors, market trends, pricing, and promotional activities and provide regular feedback to management <br>• Prepare and analyze sales reports and provide recommendations to improve account performance <br>• Follow up on customer orders, deliveries, payments, claims, and any operational issues <br>• Coordinate with Sales, Marketing, Logistics, Finance, and other relevant departments to ensure smooth account management <br>• Handle customer complaints and ensure timely resolution of issues <br>• Monitor customer performance against agreed targets and identify corrective actions when required <br>• Ensure compliance with company policies, procedures, and approved commercial terms <br>• Supervise and guide sales representatives or merchandisers assigned to key accounts, when applicable <br>• Conduct regular market visits and ensure proper execution of company standards within assigned accounts <br>• Perform any other duties related to the position as assigned by management <br> <br>Qualifications & Experience <br>• Bachelor’s degree in Business Administration, Marketing, Sales, or a related field <br>• 3–5 years of experience in sales, preferably in Key Account Management or FMCG <br>• Strong understanding of the FMCG market and retail environment <br>• Proven experience in managing customer relationships and achieving sales targets <br>• Strong negotiation and communication skills <br>• Good analytical and problem-solving abilities <br>• Strong organizational and time-management skills <br>• Proficiency in Microsoft Office, particularly Excel and PowerPoint <br>• Good command of English and Arabic; French is an advantage

1. Job Purpose: <br> <br>To manage travel reservations, deliver professional travel consultancy services, and ensure exceptional customer satisfaction for individual and corporate clients. The Senior Travel Consultant is responsible for handling complex bookings, coordinating with airlines and suppliers, negotiating competitive fares, and providing effective solutions to travel disruptions while maintaining high service standards. <br> <br>2. Key Responsibilities: <br> <br>A. Sales & Client Relationship Management <br> <br>Handle daily travel inquiries, quotations, and booking requests from individual clients and corporate accounts. <br> <br>Recommend suitable travel options based on clients' requirements, preferences, and budgets. <br> <br>Maintain strong client relationships and ensure timely follow-up on all requests. <br> <br>Identify opportunities to maximize sales and strengthen customer loyalty. <br> <br>B. Reservations & Ticketing <br> <br>Manage airline reservations, ticket issuance, cancellations, modifications, and rebookings. <br> <br>Monitor and coordinate airline ticket reservations related to the Holiday Department. <br> <br>Ensure booking accuracy, fare compliance, and timely ticket issuance. <br> <br>Follow up on pending reservations and ensure efficient processing of client requests. <br> <br>C. Supplier Negotiations & Coordination <br> <br>Negotiate competitive fares, incentives, and commercial conditions with airlines and travel suppliers. <br> <br>Maintain effective relationships with airline representatives and other travel partners. <br> <br>Identify cost-effective travel solutions while maintaining service quality. <br> <br>D. Travel Disruption & Problem Resolution <br> <br>Handle flight cancellations, schedule changes, and other travel disruptions. <br> <br>Coordinate with airlines to secure alternative travel arrangements and minimize inconvenience to passengers. <br> <br>Resolve complex reservation and ticketing issues promptly and professionally. <br> <br>E. Customer Service & Emergency Support <br> <br>Deliver consistently high standards of customer service throughout the booking and travel process. <br> <br>Address client complaints and urgent requests with professionalism and efficiency. <br> <br>Remain available for exceptional travel emergencies outside regular working hours when required. <br> <br>Ensure effective communication and follow-up until client issues are resolved. <br> <br>3. Job Requirements: <br> <br>Education <br> <br>Bachelor's degree in Tourism, Hospitality Management, Business Administration, or a related field is preferred. <br> <br>Experience: <br> <br>Minimum 5 years of relevant experience in a travel agency or airline ticketing environment, preferably handling corporate and individual travel accounts. <br> <br>Strong experience in airline reservations, ticketing, fare rules, cancellations, and rebooking procedures. <br> <br>Technical Skills: <br> <br>Proficiency in Global Distribution Systems (GDS), preferably Amadeus. <br> <br>Strong knowledge of airline fare structures, ticketing procedures, and reservation management. <br> <br>Good command of Microsoft Office applications. <br> <br>Strong negotiation and problem-solving skills. <br> <br>Languages: <br> <br>Fluency in English and Arabic is required. <br> <br>French is an advantage

Role Overview: <br> <br>The Merchandiser is responsible for ensuring the effective presentation, visibility, and availability of Château Marsyas wines across assigned retail outlets and on-trade establishments. The role focuses on maintaining merchandising standards, optimizing product placement, monitoring stock levels, and supporting promotional activities to strengthen brand presence and drive sales performance. <br> <br>Key Responsibilities: <br> <br>Product Display & Visibility: Ensure Château Marsyas wines are properly displayed, positioned, and presented in accordance with the company's brand standards. <br> <br>Merchandising Execution: Organize shelves, displays, and promotional materials across assigned outlets to maximize product visibility and customer appeal. <br> <br>Stock Availability: Monitor inventory levels, identify out-of-stock products, and coordinate replenishment with the Sales and Distribution teams. <br> <br>Product Rotation: Monitor product condition, packaging, and storage practices to ensure wines are handled and displayed appropriately. <br> <br>Pricing Monitoring: Verify product prices at retail outlets, report discrepancies, and monitor competitors' pricing and promotional activities. <br> <br>Promotional Activations: Support the implementation and monitoring of in-store promotions, wine tastings, seasonal displays, and other brand activation initiatives. <br> <br>Client Coordination: Maintain positive relationships with store managers, outlet supervisors, and relevant staff to secure effective product placement and visibility. <br> <br>Market Intelligence: Gather feedback on customer preferences, competitor activities, product positioning, and emerging market opportunities. <br> <br>Sales Support: Coordinate with Outdoor Sales Representatives to identify opportunities for improving product visibility and increasing sales. <br> <br>Reporting & Follow-up: Submit regular visit reports, stock observations, merchandising updates, and photographs of product displays to management. <br> <br>Qualifications & Requirements: <br> <br>Bachelor's degree or technical diploma in Business Administration, Marketing, Sales, or a related field is preferred. <br> <br>Minimum 1–2 years of experience in merchandising, retail, FMCG, beverages, or a similar field. <br> <br>Previous experience in wine, spirits, or premium beverage distribution is an advantage. <br> <br>Good understanding of product placement, shelf management, and visual merchandising. <br> <br>Strong communication, interpersonal, and relationship-building skills. <br> <br>Good organizational skills, attention to detail, and ability to follow up effectively. <br> <br>Ability to work independently and conduct regular field visits across assigned locations. <br> <br>Good command of Arabic and English; French is an advantage. <br> <br>Basic proficiency in MS Office, particularly Excel. <br> <br>Valid driving license and willingness to travel within assigned territories. <br> <br>Professional appearance, proactive attitude, and commitment to maintaining high brand standards

<div ><p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>1.<span Times New Roman";">   </span></span></span></strong><strong><u><span Bookman Old Style", serif; font-size: 11pt;">Job Purpose</span></u></strong></p><span Bookman Old Style", serif; font-size: 11pt;">To perform pick-up and delivery of shipments with the associated documentation, in accordance with company and network standards, whilst meeting customer requirements.</span></div><div><strong Times New Roman", serif; font-size: 10pt; text-indent: -18pt;"><span Bookman Old Style", serif; font-size: 11pt;"><br></span></strong></div><div><strong Times New Roman", serif; font-size: 10pt; text-indent: -18pt;"><span Bookman Old Style", serif; font-size: 11pt;">2.<span Times New Roman"; font-size: 7pt; font-weight: normal; font-stretch: normal;">   </span></span></strong><strong Times New Roman", serif; font-size: 10pt; text-indent: -18pt;"><u><span Bookman Old Style", serif; font-size: 11pt;">Principal Accountabilities</span></u></strong></div><div><div ><p ><strong><u><span Bookman Old Style", serif; font-size: 11pt;"> <br> </span></u></strong></p><ul > <li><span Bookman Old Style", serif; font-size: 11pt;">Delivery and/or pick-up of shipments from customers, according to the delivery and pick-up standards.</span><span Bookman Old Style", serif; font-size: 11pt;"></span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Capture and return complete and accurate data in accordance with the standards set.</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Represent DHL in an honest, friendly, helpful manner in order to increase customer satisfaction.</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Anticipate and respond positively to individual customer’s problems, needs and identify opportunities for extended use of DHL’s services.</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Maintain and promote DHL’s corporate image through well-maintained uniform, vehicle etc.</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Support and participate in team activities.</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Safety and security: adhere to country laws and regulations, company and third party rules and standards.</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Observe high standards of security, handling and control of our customer’s shipments and DHL/customers’ property.</span></li><li>Check communication equipment and perform routine checks on the condition of his/her vehicle prior to departure from station.</li></ul></div></div><div><div ><span Bookman Old Style", serif; font-size: 11pt;"><br></span></div></div><div><div ><span Bookman Old Style", serif; font-size: 11pt;"><div ><p ><strong><u><span Bookman Old Style", serif; font-size: 11pt;">3. Nature and Scope</span></u></strong></p><p><span Bookman Old Style", serif; font-size: 11pt;"></span></p><p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>a)<span Times New Roman";">      </span></span></span></strong><strong><span Bookman Old Style", serif; font-size: 11pt;">Context:</span></strong></p><p ><span Bookman Old Style", serif; font-size: 11pt;">The jobholder reports into the Operations Dept the key responsibilities being the execution of pick-up’s & deliveries within a specific area or route and in accordance with DHL standards & Global SOP procedures.<span>  </span>There is continuous contact with customers on a daily basis and the jobholder must act in a polite and professional manner.</span></p><p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>b)<span Times New Roman";">      </span></span></span></strong><strong><span Bookman Old Style", serif; font-size: 11pt;">Reporting Relationships:</span></strong></p><p ><span Bookman Old Style", serif; font-size: 11pt;">The Courier position reports into the Operations Station Supervisor.<span>  </span>The Operations Manager has the Senior Management responsibility for all operation staff.</span></p><p ><span Bookman Old Style", serif; font-size: 11pt;"></span></p><div ><strong Times New Roman", serif; font-size: 10pt; text-indent: -14.4pt;"><em><span Bookman Old Style", serif; font-size: 11pt;"><br></span></em></strong></div><p ><span Bookman Old Style", serif; font-size: 11pt;"></span></p><div ><strong Times New Roman", serif; font-size: 10pt; text-indent: -14.4pt;"><em><span Bookman Old Style", serif; font-size: 11pt;">c)<span Times New Roman"; font-size: 7pt; font-weight: normal; font-stretch: normal; font-style: normal;">     </span></span></em></strong><strong Times New Roman", serif; font-size: 10pt; text-indent: -14.4pt;"><span Bookman Old Style", serif; font-size: 11pt;">Contacts:</span></strong><p ><span Bookman Old Style", serif; font-size: 11pt;">External:</span><em><span Bookman Old Style", serif; font-size: 11pt;"> </span></em><span Bookman Old Style", serif; font-size: 11pt;">Customers</span></p> <p ><span Bookman Old Style", serif; font-size: 11pt;">Internal:<span>  </span>CSA’s, Dispatchers, Team leaders, Cash-controllers, Sales Department</span></p> <p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>d)<span Times New Roman";">      </span></span></span></strong><strong><span Bookman Old Style", serif; font-size: 11pt;">Problem Solving:</span></strong></p> <p ><span Bookman Old Style", serif; font-size: 11pt;">To find ways and alternatives in order to fulfill all pick-ups & deliveries taking under consideration the time limitations of customers whilst applying DHL standards. (TDX/WMX/CMX)</span><span Bookman Old Style", serif; font-size: 11pt;"></span></p> <p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>e)<span Times New Roman";">      </span></span></span></strong><strong><span Bookman Old Style", serif; font-size: 11pt;">Decision Making:</span></strong></p> <p ><span Bookman Old Style", serif; font-size: 11pt;">To prioritize pick-up’s & deliveries according to route demands and take initiative during the course of his work which will help decrease problems.</span><span Bookman Old Style", serif; font-size: 11pt;"></span></p> <p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>f)<span Times New Roman";">     </span></span></span></strong><strong><span Bookman Old Style", serif; font-size: 11pt;">Planning and Organization:</span></strong></p> <p ><span Bookman Old Style", serif; font-size: 11pt;">To plan & organize his route in the most effective manner in order to avoid returned shipments that affect operations performance measures.</span></p> <p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>g)<span Times New Roman";">      </span></span></span></strong><strong><span Bookman Old Style", serif; font-size: 11pt;">Job Challenge:</span></strong></p> <span Bookman Old Style", serif; font-size: 11pt;">To meet the targets & DHL standards<div ><p ><strong><u><span Bookman Old Style", serif; font-size: 11pt;">4. Knowledge, Skills and Experience</span></u></strong></p><p><span ></span></p><ul > <li><span Bookman Old Style", serif; font-size: 11pt;">Experience working with customers considered as an advantage</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Good command of both Greek and English language</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Planning & organizing skills</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Tolerance for stress</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Attention to detail</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Initiative</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Communication skills</span></li> </ul></div></span> </div></div><br></span></div></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The primary objective of this service is to support the ESCWA Technology Centre (ETC) in the planning, coordination and implementation of the Arab SMEs Summit (ASMES) 2026 and other ETC events and programmes. The assignment will contribute to the effective delivery of logistical, operational and administrative activities, including participant management, travel and accommodation arrangements, venue and exhibitor coordination, registration processes, visa facilitation, accessibility arrangements and on-site event support, ensuring the smooth and successful execution of ETC activities.<br> Work Location<br>ETC Amman<br> Expected duration<br>3 months<br> Duties and Responsibilities<br>Background The ESCWA Technology Centre (ETC) is preparing for the Arab SMEs Summit (ASMES) 2026, a flagship regional event that will bring together entrepreneurs, SMEs, policymakers, development partners, private sector representatives, innovation ecosystem actors and support organizations from across the Arab region. The Summit will serve as a platform for showcasing entrepreneurship, innovation, digital transformation initiatives, SME success stories and strategic partnerships. To support the successful delivery of ASMES 2026 and other ETC events and programmes, ETC seeks an Individual Contractor to provide logistical, operational and administrative support across all stages of event planning and implementation. The Contractor will support participant services, travel and accommodation arrangements, venue coordination, exhibitor management, registration processes, visa facilitation, accessibility arrangements and overall event operations to ensure the smooth and professional execution of ETC activities. The IC will work under the supervision of the Executive Director of The ESCWA Technology Centre (ETC). In particular, the Project Coordinator will be tasked to do the following: Tasks and Responsibilities 1. Coordinate logistical and operational arrangements for ASMES 2026 and other ETC events, workshops and meetings, including venue coordination, catering, audiovisual services, interpretation, signage and event materials. 2. Support participant management and registration processes, including invitations, confirmations, participant communications, registration tracking and distribution of event-related information and materials. 3. Coordinate the preparation and distribution of participant badges, maintaining accurate participant records and supporting the effective management of participant access during events. 4. Coordinate with the relevant teams handling travel, visas, local transportation, accommodation and other participant-related logistical arrangements, ensuring effective communication, coordination and follow-up with participants and service providers as required. 5. Provide administrative and coordination support for visa-related processes, including the collection, tracking and follow-up of required documentation and communications with participants and relevant stakeholders. 6. Support exhibitor, partner and stakeholder coordination activities, including booth allocation, exhibitor communications, setup requirements and operational support during events. 7. Facilitate accessibility and participant support arrangements, including coordination of reasonable accommodations and services to ensure inclusive participation of persons with disabilities and other attendees with specific requirements. 8. Provide on-site event coordination and general administrative support, including participant assistance, speaker and VIP coordination, troubleshooting logistical matters, maintaining event records and supporting post-event reporting and follow-up activities. The Individual Contractor will work under the supervision of the Acting Director of the ESCWA Technology Centre.<br> Qualifications/special skills<br>A Bachelor’s degree in Business Administration, Event Management, Hospitality Management, Marketing, Sales, Communications, Public Administration, Logistics, Project Management, or a related field relevant to event coordination, conference management, stakeholder engagement and administrative support is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 5 years of practical experience encompassing project coordination, program administration, program management assistance, and other relevant fields closely associated with the role is required. Event Coordination, Logistics and Administrative Support: Demonstrated experience in supporting the planning and implementation of conferences, exhibitions, workshops and events, including participant coordination, registration management, travel and accommodation arrangements, venue liaison, exhibitor support and logistical operations. Strong organizational, communication and stakeholder coordination skills are required. Organizational Skills: The ability to efficiently manage tasks, time, and resources, ensuring clear project coordination and prioritization is requried. Attention to Details: Meticulously reviewing work to identify and correct errors or inconsistencies is desirable. Flexibility: Adaptability to changing tasks, roles, and responsibilities in dynamic work environments is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

Job Description: Site Technical Coordinator <br> <br>Position Overview <br> <br>The Site Technical Coordinator is responsible for ensuring that the renovation works are executed in full alignment with the approved architectural, interior design, structural, MEP, and specialist design documentation. Based on site in Beirut, this role acts as the principal technical link between the design consultants, architect, contractors, subcontractors, suppliers, and the on-site project team. <br> <br>The position requires a highly organized, detail-oriented construction professional who can read, interpret, and coordinate drawings and specifications, identify inconsistencies before they affect the works, and support the timely resolution of technical matters. The successful candidate will safeguard the design intent while ensuring that the project is practical to build, coordinated across disciplines, compliant with applicable requirements, and delivered to the expected quality standard. <br> <br>Item <br>Details <br>Job Title <br>Site Technical Coordinator <br>Location <br>Beirut, Lebanon <br>Project Type <br>High-end building renovation / refurbishment <br>Department <br>Project Delivery / Site Team <br>Reporting To <br>Project Manager or Senior Site Manager <br>Working Relationships <br>Architect, design consultants, contractors, subcontractors, suppliers, site engineers, QA/QC personnel, and client representatives <br> <br> <br> <br> <br>Key Responsibilities <br> <br>Design Review and Technical Coordination <br> <br>The Site Technical Coordinator shall review and interpret all issued-for-construction drawings, specifications, schedules, material submittals, shop drawings, and method statements. The role shall compare architectural, interior design, structural, MEP, façade, fire and life-safety, and specialist packages to identify clashes, omissions, constructability risks, and inconsistencies. <br> <br>The coordinator shall maintain a clear record of design comments, drawing revisions, technical queries, and coordination actions. Before work proceeds, the coordinator shall ensure that the relevant drawings and technical information are current, coordinated, approved, and understood by the parties executing the works. <br> <br>Liaison Between Design and Site Teams <br> <br>The role shall serve as the daily technical interface between the architect and design consultants on one side, and the project delivery team on the other. This includes communicating site conditions, installation constraints, sequencing requirements, dimensional conflicts, and construction feedback to the design team in a clear and timely manner. <br> <br>The Site Technical Coordinator shall translate approved design intent into practical on-site guidance without making unauthorized design changes. When clarification is required, the coordinator shall prepare and track Requests for Information (RFIs), technical submissions, samples, and proposals, and shall follow up until an approved resolution is issued and communicated to the responsible teams. <br> <br>Shop Drawings, Submittals, and Materials <br> <br>The coordinator shall review contractor and subcontractor shop drawings, coordination drawings, material submittals, samples, mock-ups, and technical data against the approved design documents. The role shall verify dimensions, interfaces, finishes, levels, tolerances, access requirements, maintenance considerations, and coordination with MEP services before submitting items for consultant review. <br> <br>The coordinator shall track the status of all technical submissions and highlight delayed approvals, missing information, or procurement risks that may affect site progress. Particular attention shall be given to renovation-related constraints, including existing-condition verification, concealed services, protection of retained elements, and interface works. <br> <br>Site Inspections and Quality Support <br> <br>The Site Technical Coordinator shall conduct regular site inspections to verify that the works are being carried out in accordance with approved drawings, specifications, mock-ups, samples, and agreed construction details. The role shall promptly report deviations, workmanship concerns, and coordination issues to the Project Manager and relevant contractors. <br> <br>Working closely with QA/QC personnel and site engineers, the coordinator shall support inspection requests, snagging and de-snagging, technical close-out, and the compilation of as-built information. The coordinator shall help preserve the required standard of architectural and interior finishes throughout all stages of construction. <br> <br>Meetings, Documentation, and Reporting <br> <br>The role shall attend and contribute to technical coordination meetings, design review meetings, site walks, and progress meetings. The coordinator shall prepare concise agendas, action trackers, technical logs, and meeting records where assigned, ensuring that responsibilities and target dates are clearly recorded. <br> <br>The coordinator shall maintain an orderly project record of drawings, specifications, approvals, RFIs, site instructions, shop d