Operation Manager Jobs in Lebanon

<p><b>Description</b></p><p><br></p><p>- Share previous day challenges with Sales Supervisor to get orientation and needed corrective measures on top of needed data (statement of account, etc.)</p><p>- Settle all collected payments at the Cashier</p><p>- Ensure stand replenishment from customer stock</p><p>- Run inventory and propose order to buyer accordingly</p><p>- Ensure the availability of the Must Stock List (MSL) once available</p><p>- Communicate offers and special promotions to up-sell the needed quantities, maximize the sales order achieve and exceed sales target when possible;</p><p>- Increase sales turnover by selecting prime or strategic locations and use POSM to emphasize products visibility</p><p>- Remove all perishable items from display and customer stock and fill the related Return Form</p><p>- Ensure that all new SKUs and promotions are listed on within set time frame as per Manager Instructions and company policy</p><p>- Develop proper relations and rapport with Customers and maintain related satisfaction, through follow up on complaints, requests &amp; Order Delivery within set deadline</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Encogroup is currently hiring a Financial Controller.<br><br> <br>Key Responsibilities<br><br> <br>Accounting Operations: Manage the end-to-end accounting department, including accounts payable/receivable, payroll, inventory, and general ledger reconciliation.<br><br>Treasury Management: Cashflow and treasury optimization.<br><br>Financial Reporting &amp; Auditing: Prepare and publish accurate monthly, quarterly, and annual financial statements with analysis. Lead the external audit processes.<br><br>Budgeting &amp; Forecasting: Coordinate budget preparation, track variances.<br><br>Internal Control: Suggest &amp; control policies and procedures, with a sense of mitigating risks.<br><br>Compliance &amp; Tax: Ensure strict adherence to government regulations and accounting standards and oversee tax filings.<br><br>Reporting: Report to Finance Manager.<br><br> <br>Qualifications &amp; Requirements<br><br>Education: A bachelor's degree in accounting, finance, or business administration is required. MBA is a plus.<br><br>Certification: Professional credentials such as a Certified Public Accountant (CPA) or Certified Management Accountant (CMA) are preferred.<br><br>Experience: More than 13 years of experience in Accounting or Finance.<br><br>Age: Between 35 &amp; 45 years.<br><br>Leadership &amp; Collaboration.<br><br></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Develop and implement national Cash Van sales strategies in alignment with company objectives. Monitor and drive achievement of sales, distribution, collection, visibility, and coverage targets across all regions. Analyze regional sales performance and identify growth opportunities and corrective actions. Ensure achievement of company KPIs including Strike Rate, Drop Size, Distribution, Coverage, Collections, and MSL availability. Monitor sales trends, customer performance, and route productivity to maximize efficiency and profitability. Ensure successful launch and execution of new products, promotions, and trade activities nationwide. Conduct regular performance reviews with regional supervisors and sales teams. Establish clear objectives, KPIs, and action plans for each region. Ensure compliance with company Sales Fundamentals and operational procedures. Monitor route productivity and optimize coverage plans to maximize market penetration.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Business Administration, Marketing, or related field. Minimum 5 years in a Sales Supervisor or Area Sales Manager role. Strong leadership and people management skills. Excellent analytical, planning, and coaching abilities.</p><p></p></section>

<p><h4>Fine dining operations management</h4> <p>Oversee day-to-day operations to ensure a seamless, elegant, and refined dining experience.<br> Maintain high standards for food quality, presentation, authenticity, and menu consistency, with special emphasis on traditional and upscale Lebanese dishes.<br> Ensure strict compliance with food safety, hygiene, and fine dining service protocols.<br> Coordinate with the Executive Chef on menu development, seasonal offerings, and premium Lebanese ingredients.<br> Manage inventory of specialty Middle Eastern ingredients, wines, and premium products.</p> <h4>Leadership & staff development</h4> <p>Lead by example with a strong, positive leadership style that inspires professionalism and excellence.<br> Recruit, train, and mentor front-of-house and back-of-house staff in fine dining etiquette, Lebanese culinary knowledge, and guest-focused service.<br> Conduct regular performance evaluations and coaching sessions to maintain a high-performing team.<br> Foster a respectful, motivated, and service-oriented culture.<br> Ensure staff adhere to refined table service techniques, wine pairing standards, and cultural hospitality practices.</p> <h4>Guest experience and hospitality</h4> <p>Create a warm, welcoming, and culturally rich atmosphere that reflects the spirit of Lebanese hospitality.<br> Engage with guests to ensure exceptional service, personal attention, and elegant problem resolution.<br> Handle VIP reservations, special occasions, and premium guest experiences with care and discretion.<br> Address guest concerns promptly and professionally to maintain an elevated dining reputation.</p> <h4>Financial & administrative management</h4> <p>Oversee budgeting, forecasting, and financial reporting to ensure profitability.<br> Monitor food, beverage, and labor costs while maintaining fine dining quality standards.<br> Negotiate with premium suppliers of Lebanese wines, spices, meats, and specialty products.<br> Manage POS systems, payroll, scheduling, and vendor invoicing.</p> <h4>Marketing & brand representation</h4> <p>Support marketing initiatives that highlight upscale Lebanese cuisine, cultural dining experiences, and seasonal menus.<br> Maintain strong online and community presence, including reputation management on review platforms.<br> Plan and oversee special events such as Lebanese wine tastings, cultural nights, and chef’s table experiences.</p> <h4>Requirements</h4> <ul> <li>5+ years proven experience as a restaurant manager in a fine dining environment.</li> <li>Strong leadership capabilities with a track record of building and managing high-performing teams.</li> <li>In-depth knowledge of Mediterranean or American cuisine, cultural dining rituals, and menu elements.</li> <li>Exceptional communication, interpersonal, and conflict-resolution skills.</li> <li>Ability to maintain composure and professionalism in a high-pressure, luxury environment.</li> <li>Flexible availability, including evenings, weekends, and holidays.</li> <li>Hospitality or business management education preferred.</li> </ul> <h4>About the company</h4> <p>SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up. Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.</p> <h4>Crafting a homegrown legacy</h4> <p>All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house—from initial vision and brand identity to concept creation, design, execution and operation. We don’t import ideas; we build them—crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.</p> <h4>Our signature brands</h4> <p>Every brand under our umbrella proudly reflects the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets—but consistently surpasses—global standards in entertainment, hospitality, F&B, lifestyle, wellness, family & pet entertainment experience. Our signature ventures include The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I, showcasing what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc., ensuring full legal protection and readiness for global expansion.</p> <h4>We are only getting started!</h4> <p>Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.</p> <h4>People first</h4> <p>Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.</p> <h4>Benefits</h4> <ul> <li>Competitive salary packages aligned with market standards and experience</li> <li>Visa (1 year temporary) and flights into the country for non-citizens</li> <li>Accommodation</li> <li>Transportation allowance</li> <li>Career development and internal promotions – grow with us across departments and seasons</li> <li>Creative and collaborative work culture – built on passion, innovation, and attention to detail</li> <li>Exposure to high-end hospitality and entertainment concepts – gain experience in premium F&B and entertainment</li> <li>Experience working on premium events within The Groves, Riyadh Season</li> <li>Cultural diversity – join a team of passionate professionals from around the world</li> </ul> <h4>Join us</h4> <p>Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history. Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.</p></p><p></p>

Job Overview <br>The Office & Tenant Assistant is the first point of contact for visitors, employees, and tenants. The role ensures a smooth front desk operation, provides tenant support, coordinates service requests, and supports internal departments through administrative, facilities, and quality-related tasks. The role is support-focused, execution-based, and operates under guidance from managers and department heads. <br> <br>Key Responsibilities <br>1. Front Desk & Visitor Management <br>• Welcome and greet visitors in a professional and friendly manner. <br>• Guide visitors to relevant floors, elevators, or meeting areas. <br>• Ensure visitor comfort while waiting (water, assistance, etc.). <br>• Notify employees of visitor arrivals and ensure prompt attendance. <br> <br>2. Call Handling & Communication <br>• Answer incoming calls professionally and direct them to the correct department. <br>• Take accurate messages and ensure timely follow-up. <br>• Act as a communication link between tenants, internal teams, and service providers. <br> <br>3. Tenant Support & Relations <br>• Serve as the primary point of contact for tenants for inquiries, complaints, and requests. <br>• Handle tenant concerns with empathy and professionalism. <br>• Follow up on escalated or complex issues with internal departments. <br>• Conduct regular tenant check-ins and gather feedback. <br>• Support community activities and events to ensure a seamless tenant experience. <br> <br>4. Service Ticket & Request Coordination <br>• Manage service tickets submitted through the BDD application. <br>• Track, document, and follow up on all tickets until closure. <br>• Coordinate with IT, Engineering, Procurement, and Accounting for resolutions. <br>• For requests requiring quotations: <br>o Obtain and share quotations. <br>o Follow up on approvals. <br>o Confirm completion of works. <br>• Prepare weekly ticketing and tenant support reports. <br> <br>5. Facility & Service Provider Coordination (Support Role) <br>• Support the monitoring of cleaning, maintenance, security, and valet teams. <br>• Report service issues, incidents, and operational risks. <br>• Follow up on corrective actions with service providers. <br>• Support inspections and quality checks when requested. <br> <br>6. Administrative & Internal Support <br>• Support Accounting with: <br>o Receiving invoices and documents. <br>o Coordinating messenger deliveries. <br>o Handling petty cash reports and invoice sharing. <br>• Support HR with: <br>o Internal event coordination. <br>o Uniform records. <br>o Expat papers follow-up. <br>o Proxies for messengers. <br>o Employee birthday visuals (Canva). <br> <br>7. Office & Facilities Administration <br>• Manage kitchen supplies, snack bar, and stationery. <br>• Monitor inventory and submit replenishment requests. <br>• Ensure shared spaces are clean and report issues. <br>• Conduct basic office checks and report damages. <br>• Scan and maintain maintenance contracts. <br> <br>8. Access Cards & Connectivity Support <br>• Coordinate access card requests with IT and BDD. <br>• Report lost or faulty cards. <br>• Support tenants with Ogero landline and internet connectivity processes. <br> <br>9. Messenger & Delivery Coordination <br>• Distribute tasks fairly among messengers. <br>• Track deliveries using the messenger tracking sheet. <br> <br>Required Skills & Qualifications <br>• Diploma or Bachelor’s degree in Business Administration or related field. <br>• 1–3 years of experience in reception, admin, or customer service roles. <br>• Strong communication and interpersonal skills. <br>• High attention to detail and organization. <br>• Ability to multitask and follow up on tasks. <br>• Basic knowledge of MS Office and ticketing systems. <br>• Customer-focused and solution-oriented mindset

<p>As part of the Financial Services Risk Management (FSRM) practice you will provide a well-integrated broad array of risk management services to capital market participants, such as, Banks, Pension Funds, Investment Companies and Insurance. FSRM products and services include all aspects related to Pillar one and Pillar Two Risks, Risk Analytics, Credit Analysis, Investment Analysis and Risk Reporting.</p><p>As an FSRM Manager, you'll technically contribute to manage and lead FS Risk Management engagements. You will work effectively as a team leader having the responsibility, providing support, maintaining communication, and updating engagement directors and partners on progress. You'll also build valuable relationships with external clients and internal peers. In addition, you'll contribute to presentations and provide inputs to proposals.</p><p>Drawing on your skills and experience, you'll stay abreast of innovative commercial insights for clients. You ll also assist in packaging overall project findings into clear, concise, high-quality products.</p><p>You'll serve as a role model to junior team members for quality &amp; risk management and ensure that junior team members are aware and understand and comply with EY's Quality &amp; Risk Management guidelines. As a Manager, you'll also communicate effectively with junior team members and help cultivating them to becoming a high performer.</p><p><strong>Skills and attributes for success</strong></p><ul><li>Strong analytical and problem-solving skills</li><li>Strong drive to excel professionally, and to guide and motivate others</li><li>Advanced written and verbal communication skills</li><li>Dedicated, innovative, resourceful, analytical and able to work under pressure</li><li>Foster an efficient, innovative and team-oriented work environment</li></ul><p>EY offers a competitive remuneration package commensurate with your work experience where you ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements, where this may be needed, guided by our FWA Policy. Plus, we offer:</p><ul><li>Continuous learning: You ll develop the mindset and skills to navigate whatever comes next.</li><li>Success as defined by you: We ll provide the tools and flexibility, so you can make a meaningful impact, your way.</li><li>Transformative leadership: We ll give you the insights, coaching and confidence to be the leader the world needs.</li><li>Diverse and inclusive culture: You ll be embraced for who you are and empowered to use your voice to help others find theirs</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>To qualify for the role you must have</strong></p><ul><li>Strong educational background from a top institution, quantitative/ finance/ economics/ actuarial programme</li><li>Min. 7 years of relevant professional experience in a consulting and /or banking environment.</li><li>Experience in working in a project-based, team-oriented environment, ideally in the banking sector or consulting, with a proven track record of managing teams and delivering in fast-paced and demanding environments</li><li>Experience and proficiency in programming languages: R, Paython or SQL.</li><li>Excellent analytical, report-writing, facilitation and presentation skills</li><li>Strong management skills and proven people management skills</li><li>Experience in managing both internal and external stakeholders</li><li>Ability and appetite to drive business development and contribute to the growth of EY s solutions</li></ul><p><strong>Ideally, you ll also have</strong></p><ul><li>Professional certifications: FRM and/or CFA</li></ul><p><strong>What we look for</strong></p><p>Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you re ready to take on a wide range of responsibilities, and are committed to seeking out new ways to make a difference, this role is for you.</p>

<div> The incumbent in this position is responsible for assisting the Security Manager for implementing, overseeing and monitoring all security matters and the enforcement of security policies and regulation for the protection of guests, employees, properties and classified information and from injury, damage, loss and theft.</div> <ul> <li> Protection is provided for all staff, guests, assets and information.</li> <li> Security staff is supervised and ensures they discharge their duties effectively.</li> <li> 24 hour security coverage is provided throughout the Hotel.</li> <li> Knowledge of all local laws is understood and adhered to.</li> <li> Plays an active role as a member of the Hotel s Emergency Response Team.</li> <li> Effective access control, key control and material control systems have been put in place as measures of preventative security. </li> <li> Investigations to be conducted and concluded in case of theft, loss, acts of vandalism, arson, accident or any other incident of a security nature.</li> <li> All surveillance equipment is operated and maintained according to standards Ensure proper key control is followed at all times and entries are made each time a key is withdrawn or deposited.</li> <li> Regular security rounds are performed daily within the 24 hour period.</li> <li> Security Log is updated on a daily basis and forwarded to Assistant Security Manager for review.</li> <li> Supervision and assessment of contracted security company is completed daily.</li> <li> To have a full working knowledge and capability to supervise, train, correct and demonstrate all duties and tasks in the assigned place of work according to the standards operating procedures.</li> <li> To assign responsibilities to staff members, implementing multi-tasking and periodic performance checks.</li> <li> To assist in the planning the weekly working schedules to ensure that the outlets/sections are adequately staffed to handle the levels of business.</li> <li> Assist in the conducting of annual performance evaluations.</li> <li> To ensure that all employees report for duty punctually wearing the correct uniform and name badge at all times.</li> <li> Assist in the training of the employees ensuring that they have the necessary skills to perform their duties with the maximum levels of productivity and efficiency.</li> <li> To understand and strictly adhere to the Rules &amp; Regulations established in the Employees Handbook and the Hotel s policy on Fire, Hygiene, Health &amp; Safety.</li> <li> To understand and strictly adhere to the Hotel s Employee rules &amp; regulations.</li> <li> Performs any other duties as assigned to him/her by management</li> </ul> <div> Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</div><p><strong>Desired Candidate Profile</strong></p><div> <strong>NATIONALITY</strong>: Lebanese<br> <br> <strong>EDUCATION</strong>: High School Graduate or equivalent</div> <div> <br> </div> <div> <strong>EXPERIENCE:</strong> To fill the position, <strong>one</strong> of the following is required:</div> <ul> <li> Minimum of 2 to 4 years experience in a security position in hotel s field. </li> </ul> <div> <strong>LANGUAGE:</strong> </div> <ul> <li> Local language excellent verbal and written skills </li> <li> English excellent verbal and written skills</li> <li> Additional language - beneficial</li> </ul> <div> <strong>COMPETENCIES: </strong>Include the skills the candidate must have to fill this </div> <div> position:</div> <ul> <li> Knowledge of the fire control</li> <li> Basics of CCTV security systems</li> <li> Practical and control of the martial arts</li> <li> Flexibility in the scheduling </li> <li> Initiative</li> </ul> <div> <strong>TECHNICAL COMPETENCIES: </strong>Computer literacy adapted to the field of training:</div> <ul> <li> Word and Excel</li> <li> PowerPoint</li> </ul> <div> <strong>INDIVIDUAL</strong> <strong>CHARACTERISTICS: </strong>To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:</div> <ul> <li> Integrity &amp; trustworthiness</li> <li> People Oriented</li> <li> Straightforward</li> <li> Situational Awareness</li> <li> Self development</li> <li> Interpersonal and intercultural skills</li> <li> Motivational skills</li> <li> Planning &amp; organizational skills</li> <li> Communication and listening skills</li> <li> Follow-up</li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Company: Division50 Department: Client Services / Marketing Employment Type: Full-Time Location: Remote / As per Division50 requirements About Division50 Division50 is a technology-driven sales and marketing company focused on building scalable growth systems for businesses.<br> We combine digital marketing, sales infrastructure, technology, and performance-driven strategies to help our clients generate measurable business results.<br> About the Role We are looking for a Social Media Account Manager to manage client relationships and oversee the day-to-day delivery of social media marketing activities.<br> The ideal candidate is commercially minded, highly organized, and understands how social media contributes to brand awareness, engagement, lead generation, and overall business growth.<br> You will act as the main point of contact for assigned clients, ensuring their social media strategy is properly executed, deadlines are met, performance is monitored, and clients remain informed and satisfied.<br> Base+ Commission Remote setup Key Responsibilities * Manage a portfolio of social media clients and serve as their primary point of contact.<br> * Build and maintain strong, professional relationships with clients.<br> * Understand each client’s business, target audience, positioning, and marketing objectives.<br> * Develop and coordinate social media strategies aligned with client goals.<br> * Work closely with content creators, designers, copywriters, video editors, and other internal teams to ensure smooth execution.<br> * Create and manage content calendars and ensure all deliverables are completed on time.<br> * Review and provide feedback on social media content before client delivery or publishing.<br> * Coordinate client approvals, revisions, and feedback.<br> * Monitor social media performance and identify opportunities for improvement.<br> * Prepare and present regular performance reports to clients.<br> * Translate social media metrics into meaningful business insights and recommendations.<br> * Identify opportunities to increase engagement, reach, lead generation, and overall account performance.<br> * Proactively communicate campaign updates, challenges, and opportunities to clients.<br> * Manage client expectations, deadlines, and priorities effectively.<br> * Troubleshoot issues and coordinate with internal teams to resolve them quickly.<br> * Stay up to date with social media platforms, trends, content formats, algorithms, and best practices.<br> Requirements * 2+ years of experience in Social Media, Account Management, Digital Marketing, or a related role.<br> * Proven experience managing social media accounts for clients or brands.<br> * Strong understanding of Instagram, Facebook, TikTok, LinkedIn, and other relevant platforms.<br> * Good understanding of content strategy, social media growth, engagement, and audience development.<br> * Experience working with content calendars and social media management tools.<br> * Strong client-facing and communication skills.<br> * Excellent written and verbal English.<br> * Strong organizational and project management skills.<br> * Ability to manage multiple clients and priorities simultaneously.<br> * Strong attention to detail and follow-through.<br> * Comfortable working with performance data, analytics, and reporting.<br> * Ability to work independently in a fast-paced, performance-driven environment.<br> Nice to Have * Experience working in a digital marketing agency.<br> * Experience with lead generation or performance marketing.<br> * Familiarity with Meta Business Suite, TikTok Business, LinkedIn Campaign Manager, or similar platforms.<br> * Basic understanding of paid social advertising.<br> * Experience working with international clients.<br> * Experience with CRM, project management, or client reporting platforms.<br> What Success Looks Like * Clients receive consistent, high-quality social media execution.<br> * Content calendars and deliverables are delivered accurately and on time.<br> * Client communication is proactive, professional, and organized.<br> * Client satisfaction and retention remain high.<br> * Social media performance improves consistently based on data-driven recommendations.<br> * Internal teams have clear briefs, priorities, deadlines, and client feedback.<br> * You identify problems and opportunities before they become issues.<br> Key Skills Client Management | Social Media Strategy | Content Planning | Project Management | Communication | Reporting &amp; Analytics | Problem Solving | Organization | Attention to Detail | Digital Marketing</span> </div>

<p><strong>Job Summary :</strong> We are seeking a highly experienced Senior Site Fit-Out Architect with 10 15 years of experience in fit-out projects to join our construction team.</p><p>The successful candidate will be responsible for overseeing architectural fit-out works on site, coordinating with project teams, consultants, subcontractors, and suppliers, and ensuring that works are executed in accordance with approved drawings, specifications, quality standards, project schedules, and safety requirements.</p><p><strong>Key Responsibilities:</strong></p><p><strong>Site &amp; Fit-Out Management</strong></p><ul><li>Supervise and manage all architectural and interior fit-out works on site.</li><li>Ensure that works are executed according to approved drawings, specifications, method statements, and project requirements.</li><li>Monitor daily site activities and ensure proper sequencing and coordination of works.</li><li>Review construction details and resolve technical and architectural issues arising on site.</li><li>Ensure proper execution of finishes, ceilings, partitions, flooring, doors, joinery, cladding, painting, and other architectural works.</li><li>Monitor workmanship and ensure compliance with required quality standards.</li><li>Coordinate inspections and ensure timely rectification of defects and outstanding works.</li></ul><p><strong>Drawings &amp; Technical Coordination</strong></p><ul><li>Review architectural, interior design, shop drawings, and construction drawings.</li><li>Coordinate architectural works with structural, MEP, electrical, and other disciplines.</li><li>Review and coordinate subcontractor/shop drawings and material submissions.</li><li>Identify discrepancies and design conflicts and coordinate their resolution with consultants and the project team.</li><li>Assist in preparing and reviewing RFIs, technical submittals, and site instructions.</li><li>Ensure that the latest approved drawings and documents are being used on site.</li></ul><p><strong>Project Coordination</strong></p><ul><li>Coordinate closely with the Project Manager, Site Engineers, consultants, subcontractors, and suppliers.</li><li>Attend site meetings and technical coordination meetings as required.</li><li>Follow up on project progress and identify potential delays or technical issues.</li><li>Coordinate with procurement and subcontractors to ensure materials and works are available as required by the project schedule.</li><li>Support the Project Manager in achieving project milestones and completion targets.</li></ul><p><strong>Quality Control</strong></p><ul><li>Ensure architectural works comply with project specifications, approved materials, and quality standards.</li><li>Conduct regular site inspections and monitor the quality of finishing works.</li><li>Prepare and follow up on snagging and de-snagging activities.</li><li>Ensure proper mock-ups and samples are approved before mass execution.</li><li>Assist in maintaining project quality records and documentation.</li></ul><p><strong>Site Documentation &amp; Reporting</strong></p><ul><li>Prepare daily/weekly progress reports related to architectural and fit-out activities.</li><li>Maintain records of inspections, approvals, RFIs, drawings, material submissions, and site instructions.</li><li>Monitor quantities and progress of fit-out works and report discrepancies when required.</li><li>Assist with project handover documentation and as-built requirements.</li></ul><p><strong>Health &amp; Safety</strong></p><ul><li>Ensure that fit-out activities are carried out in accordance with the company's health and safety requirements.</li><li>Coordinate with the HSE team to identify and address site risks.</li><li>Ensure subcontractors and workers comply with site safety procedures.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Architecture from a recognized university.</p><p>10 15 years of professional experience, with significant experience in fit-out, interior, commercial, residential, hospitality, or similar construction projects.</p><p>Proven experience working in a construction/contracting company and managing architectural works on site.</p><p>Strong knowledge of construction methods, architectural finishes, and fit-out execution.</p><p>Strong ability to read and interpret architectural, structural, MEP, and shop drawings.</p><p>Experience in coordinating subcontractors and multiple project disciplines.</p><p>Experience in project handover, snagging, and defect management.</p><p>Strong knowledge of construction specifications, materials, and quality requirements.</p><p>Experience with AutoCAD is required; knowledge of Revit and/or other BIM software is an advantage.</p><p>Good knowledge of Microsoft Office, particularly Excel and Word.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who Are We❓ We Are Servme!<br> A powerhouse guest experience and CRM platform built for modern hospitality.<br> Born to simplify operations, we offer table and seat management, waitlist, guest profiling, commission-free online bookings, a full marketing suite, and razor-sharp analytics.<br> Purpose-built from the front to the back of the house, Servme seamlessly integrates with telephone systems, point of sale, hotel PMS, payments, and major social platforms like Facebook, Google, and Instagram.<br> We're not just another booking tool — we're the operational brain behind smarter restaurants, cafes, and hotels.<br> And yes, we're growing fast.<br> With a relentless focus on streamlining hospitality, Servme is becoming the go-to guest experience platform in the region and beyond.<br> Ready to serve smarter?<br> That's Servme.<br> The Job in a Nutshell At Servme, growth is driven by execution.<br> This role is not about managing accounts — it’s about closing new business and driving revenue.<br> We’re looking for a high-performing Business Development Manager to own the full SMB sales cycle, from first conversation to signed deal.<br> This is a hands-on, individual contributor role focused purely on pipeline conversion and revenue delivery.<br> What Will You Do❓ We are seeking a Business Development Manager (SMB) responsible for acquiring new customers and consistently closing deals in a fast-paced environment.<br> You will work directly with restaurant owners, founders, and operators, understanding their needs and positioning Servme as a critical solution for their business.<br> Success in this role requires strong commercial instincts, persistence, and the ability to manage a high-volume pipeline while hitting aggressive targets.<br> Responsibilities: Own and execute the full SMB sales cycle from qualified lead to closed-won Conduct discovery calls and product demos with decision-makers (owners, founders, operators) Actively manage inbound leads and outbound outreach to build pipeline Consistently close new business and achieve monthly and quarterly revenue targets Manage a high-volume pipeline with short-to-medium sales cycles Understand customer needs and position Servme as a clear business solution Handle objections, pricing discussions, and contract negotiations confidently Maintain accurate pipeline tracking, forecasting, and CRM hygiene Collaborate with SDR, Marketing, and Customer Success teams for smooth handover Provide market and customer feedback to Product and Marketing teams What Are We Looking For❓ 4–5 years of experience in SMB sales, B2B sales, or SaaS sales Proven track record of closing deals and hitting revenue targets Experience selling to SMB decision-makers (owners, founders, GMs) Strong presentation, negotiation, and objection-handling skills Ability to manage multiple deals and priorities simultaneously Experience using CRM systems (HubSpot, Salesforce, or similar) Highly driven, results-oriented mindset Strong communication and relationship-building skills Experience in SaaS or hospitality tech is a strong advantage Fluency in English and Arabic required (French is a plus) Based in Beirut, Lebanon and able to work from the office daily — this is not a remote role What We Offer You❗ We believe you will love working at Servme!<br> We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.<br> We offer highly competitive compensation packages, including bonuses and the potential for shares.<br> We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br> We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b><span><span>Role Summary</span></span></b><br><span>Siren Associates is seeking a RMEL Lead to lead the design and implementation of the MEL system for a four-year initiative <span>aimed at strengthening drug prevention and harm reduction efforts in Jordan</span>. The Senior MEL Officer will ensure rigorous data collection, analysis, and reporting across all programme components.<br></span><br><span>Based in Amman and reporting to the Project Manager—while working closely with Siren’s HQ MEL Lead, the officer will oversee perception surveys, support the external final evaluation, and drive learning processes that inform adaptive management and donor reporting. This role requires strong technical expertise in both quantitative and qualitative methods, combined with excellent field coordination and stakeholder engagement skills.</span><br><span><i>Siren is an equal opportunity employer. At Siren we value ethics, dedication, sustainability, safeguarding, respect, and inclusion.</i></span><br><span><i>Are you interested in working with our dedicated team on impactful projects? We welcome applications from all qualified candidates, regardless of background. Do apply!</i></span><br><br><br></span><p><span><span><i>Want to learn more about us? Check our digital brochure: </i></span></span><span><span><i>https://materials.sirenassociates.com/brochure</i></span></span></p><br><span>This position is </span><i><b><span>subject to funding availability</span></b></i><span>. Recruitment, onboarding, and contract issuance will proceed once final donor approvals and funding confirmations are secured.</span><br><br><span><b><span>Key Responsibilities</span></b><br></span><br><span><span><b>MEL System Design &amp; Implementation</b><br></span></span><br><ul><li><span><span>Develop a comprehensive MEL plan that translates the project’s logical framework into clear tools, processes, and timelines.</span></span></li><li><span><span>Define data collection methodologies and monitoring schedules that meet donor requirements.</span></span></li><li><span><span>Set up and manage digital data collection systems (e.g., Kobo or similar platforms) to ensure accurate and efficient data capture.</span></span></li><li><span><span>Establish protocols for data quality assurance, verification, and secure data storage.</span></span></li><li><span><span>Collaborate with project staff to integrate MEL requirements into activity planning and implementation.</span></span></li></ul><b><span>Monitoring and Data Collection</span></b><br><ul><li><span><span>Oversee routine monitoring of all project components, ensuring timely and reliable quantitative and qualitative data collection.</span></span></li><li><span><span>Design and lead perception surveys (baseline, midline, endline), including sampling methodology, tool development, and data analysis.</span></span></li><li><span><span>Recruit, train, and supervise external enumerators, ensuring adherence to ethical and methodological standards.</span></span></li><li><span><span>Provide ongoing technical support to project officers engaged in continuous monitoring activities.</span></span></li></ul><b><span>Evaluation and Learning</span></b><br><ul><li><span><span>Support the commissioning and delivery of the external final evaluation, ensuring evaluators have access to required data and documentation.</span></span></li><li><span><span>Analyze survey and monitoring data to produce high-quality MEL outputs, including perception survey reports, quarterly updates, and donor submissions.</span></span></li><li><span><span>Lead internal learning reviews to assess progress, identify trends, and formulate lessons learned for adaptive management.</span></span></li><li><span><span>Provide evidence-based recommendations to the Project Manager and HQ MEL Lead to inform strategic decisions.</span></span></li><li><span><span>Prepare clear, data-driven presentations, briefs, and reports for internal and external stakeholders.</span></span></li></ul><br><span>Requirements<span><b>Essential Qualifications</b><br></span><br></span><ul><li><span><span>5+ years of experience in MEL, including monitoring framework design and field data collection.<br></span></span></li><li><span><span>Bachelor’s degree in a relevant field (Statistics, Social Sciences, Economics, Development Studies, etc.).<br></span></span></li><li><span><span>Strong experience with quantitative and qualitative research methods, survey design, and data analysis.<br></span></span></li><li><span><span>Proficiency with MEL platforms and tools (e.g., KoboToolbox).<br></span></span></li><li><span><span>Excellent analytical, writing, and presentation skills.<br></span></span></li><li><span><span>Fluency in English (spoken and written).<br></span></span></li><li><span><span>Strong coordination and organisational abilities, including supervision of enumerators.<br></span></span></li><li><span><span>Based in Amman with regular travel to project sites across Jordan.</span></span></li></ul><span><b>Desirable Qualifications</b><br></span><br><ul><li><span><span>Master’s degree in a relevant field.<br></span></span></li><li><span><span>Fluency in Arabic.<br></span></span></li><li><span><span>Experience in security sector reform, health interventions, or development partnerships with police/government entities.<br></span></span></li><li><span><span>Familiarity with civil society grant mechanisms.<br></span></span></li><li><span><span>Knowledge of agile project management or technology-enabled interventions.</span><br></span></li></ul><br><span>Benefits<span><span><i><b>Competitive Employment Conditions</b></i></span></span><br><br></span><br> </div>

<p>The Operations &amp; Administration Manager is responsible for overseeing the company's day-to-day operations, ensuring seamless coordination between the Sales, Warehouse, Logistics, Administration, and Government Relations functions. The role is accountable for driving operational efficiency, ensuring timely order fulfillment, maintaining inventory accuracy, managing administrative processes, overseeing payroll preparation, and ensuring full compliance with governmental regulations.</p><p>The Operations &amp; Administration Manager acts as the central point of coordination between commercial operations and administrative functions, ensuring that the organization operates efficiently while supporting business growth and maintaining regulatory compliance.</p><h3>Key Responsibilities</h3><p>1. Operations Management</p><ul><li>Lead and supervise the daily operations of the Sales, Warehouse, Logistics, and Administration departments.</li><li>Develop, implement, and continuously improve operational policies, procedures, and Standard Operating Procedures (SOPs).</li><li>Ensure effective coordination between departments to achieve operational excellence.</li><li>Identify process improvement opportunities to increase productivity and reduce operational costs.</li><li>Monitor operational performance and implement corrective actions where necessary.</li></ul><p>2. Sales Operations</p><ul><li>Oversee the daily activities of the Sales Team.</li><li>Monitor sales performance against targets and KPIs.</li><li>Ensure timely processing and fulfillment of customer orders.</li><li>Coordinate with warehouse and logistics teams to ensure product availability and on-time deliveries.</li><li>Prepare operational sales reports and forecasts.</li><li>Support customer relationship management and key account coordination.</li></ul><p>3. Warehouse &amp; Inventory Management</p><ul><li>Supervise warehouse operations, including receiving, storage, inventory control, picking, packing, and dispatch.</li><li>Ensure inventory accuracy through regular stock counts and audits.</li><li>Monitor inventory levels and coordinate replenishment with procurement.</li><li>Minimize inventory losses, damages, and stock discrepancies.</li><li>Ensure warehouse safety, cleanliness, and compliance with company standards.</li></ul><p>4. Logistics &amp; Distribution</p><ul><li>Manage transportation and delivery operations.</li><li>Ensure timely and cost-effective product distribution.</li><li>Optimize delivery routes and fleet utilization.</li><li>Coordinate with transport providers and logistics partners.</li><li>Monitor delivery performance and customer satisfaction.</li><li>Resolve logistics-related issues efficiently.</li></ul><p>5. Administration</p><ul><li>Oversee all administrative operations and office management activities.</li><li>Ensure proper filing and maintenance of company records and documentation.</li><li>Supervise office facilities, supplies, and administrative resources.</li><li>Maintain company licenses, permits, and official documentation.</li><li>Ensure compliance with internal administrative procedures.</li></ul><p>6. Payroll &amp; Employee Administration</p><ul><li>Review attendance records and overtime reports prior to payroll processing.</li><li>Prepare and validate monthly payroll data in coordination with Finance or HR.</li><li>Monitor employee leave balances and attendance records.</li><li>Maintain employee personnel files and employment documentation.</li><li>Coordinate employee onboarding and exit administrative procedures.</li><li>Ensure payroll-related records are accurate and confidential.</li></ul><p>7. Government Relations &amp; Compliance</p><ul><li>Manage relationships with governmental authorities and regulatory bodies.</li><li>Coordinate the processing and renewal of company licenses, registrations, permits, and certifications.</li><li>Follow up on labor office requirements, social security (NSSF or equivalent), tax authorities, municipalities, customs, and other governmental entities.</li><li>Ensure timely submission of statutory reports and required documentation.</li><li>Monitor legislative and regulatory changes affecting company operations.</li><li>Coordinate inspections and audits conducted by government authorities.</li></ul><p>8. Financial &amp; Cost Control</p><ul><li>Monitor operational expenses and departmental budgets.</li><li>Identify opportunities for cost optimization.</li><li>Review operational expenditures for compliance with approved budgets.</li><li>Prepare operational reports for senior management.</li><li>Assist management in financial planning and operational forecasting.</li></ul><p>9. Leadership &amp; Team Management</p><ul><li>Lead, mentor, and develop Sales, Warehouse, Logistics, and Administrative teams.</li><li>Set departmental objectives and performance expectations.</li><li>Conduct performance evaluations and coaching sessions.</li><li>Identify training and development needs.</li><li>Promote a culture of accountability, collaboration, and continuous improvement.</li></ul><p>10. Health, Safety &amp; Compliance</p><ul><li>Ensure compliance with company policies and applicable laws.</li><li>Maintain workplace health and safety standards.</li><li>Conduct operational and administrative audits.</li><li>Ensure compliance with quality and operational standards.</li><li>Promote risk management and business continuity practices.</li></ul><p>11. Reporting &amp; Strategic Support</p><ul><li>Prepare operational dashboards and management reports.</li><li>Monitor KPI</li></ul>

Job Summary <br>Handles all the operational functions related to the protection of the clients’ IP rights. <br> <br>Duties / Responsibilities <br>• Assists in maintaining the integrity of the docket database (IPMS), including any trademark docket system conversions, data downloads, and standardization of existing data <br>• Supports intakes of trademark matters, including uploading into IPMS, opening of jobs, scanning of documents, and communicating with regional offices and/or international associates <br>• Issues invoices and follows up on the settlement of outstanding ones <br>• Generates various reports as requested for clients <br>• Completes projects as assigned by the manager <br> <br>Skills / Qualifications <br>• University degree in Business or related <br>• 1-3 years of work experience <br>• Very good command of English and Arabic <br>• Proficiency in Microsoft Office <br>• Attention to detail <br>• Analytical skills <br>• Teamwork skills <br>• Flexibility and adaptability <br>• Working under pressure and meeting deadlines

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Digital Manager is responsible for overseeing and optimizing the organization's digital marketing activities across all online channels to support brand awareness, lead generation, customer acquisition, and business growth. The role manages paid media performance, website and SEO initiatives, YouTube and LinkedIn channels, digital content performance, and agency relationships while ensuring all digital activities are aligned with approved marketing strategies and business objectives. Additionally, the Digital Manager analyzes performance metrics, identifies growth opportunities, monitors industry trends, and drives continuous improvement across digital platforms to maximize return on investment and overall marketing effectiveness.</p><p><strong>Key Responsibilities</strong></p><p><strong>Paid Media &amp; Digital Advertising Management</strong></p><ul><li>Manage and optimize digital advertising campaigns across Meta Ads, Google Ads, YouTube Ads, TikTok Ads, Snapchat Ads, and LinkedIn Ads.</li><li>Execute approved digital advertising strategies in alignment with marketing objectives.</li><li>Monitor campaign performance daily and identify optimization opportunities.</li><li>Analyze campaign results and provide actionable recommendations to improve performance.</li><li>Monitor lead quality, appointment generation, conversion rates, and overall campaign effectiveness.</li><li>Ensure advertising budgets are utilized efficiently to maximize return on investment.</li><li>Track key performance indicators including ROAS, CPL, CPA, and conversion rates.</li><li>Coordinate with agencies regarding campaign implementation, optimization, and reporting.</li><li>Review agency recommendations and provide performance insights to management.</li><li>Prepare regular paid media performance reports and recommendations.</li></ul><p><strong>YouTube Channel Management</strong></p><ul><li>Manage and oversee the company s YouTube channel and its growth strategy.</li><li>Execute approved YouTube content plans and campaigns.</li><li>Coordinate with content creators, production teams, and agencies to develop YouTube content.</li><li>Optimize titles, descriptions, tags, thumbnails, playlists, and publishing schedules.</li><li>Monitor channel performance, audience behavior, engagement, and watch time.</li><li>Recommend initiatives to improve visibility, subscriber growth, retention, and engagement.</li><li>Manage YouTube advertising campaigns and monitor their effectiveness.</li><li>Ensure content complies with YouTube best practices and platform requirements.</li><li>Prepare regular YouTube performance reports and recommendations.</li></ul><p><strong>Website Management &amp; SEO</strong></p><ul><li>Manage and oversee the company website to ensure content accuracy and relevance.</li><li>Coordinate website updates with developers and external partners.</li><li>Monitor website traffic, user behavior, and conversion performance.</li><li>Ensure the website supports lead generation and business objectives.</li><li>Recommend website enhancements to improve user experience and conversion rates.</li><li>Monitor and optimize landing page performance.</li><li>Conduct keyword research and identify SEO opportunities.</li><li>Implement approved SEO strategies and optimization initiatives.</li><li>Monitor keyword rankings, search visibility, and organic traffic performance.</li><li>Optimize website content, metadata, structure, and landing pages for search engines.</li><li>Monitor competitor SEO activities and identify improvement opportunities.</li><li>Ensure SEO best practices are consistently applied across all website content.</li></ul><p><strong>Digital Content Performance &amp; Optimization</strong></p><ul><li>Monitor content performance across all digital platforms.</li><li>Analyze engagement, reach, lead generation, and conversion metrics.</li><li>Provide recommendations regarding content formats, storytelling techniques, hooks, and platform-specific best practices.</li><li>Identify opportunities to improve content effectiveness and audience engagement.</li><li>Evaluate content performance and provide actionable recommendations for continuous improvement.</li><li>Advise internal teams and agencies on content optimization strategies.</li></ul><p><strong>Trend Monitoring &amp; Digital Innovation</strong></p><ul><li>Monitor digital marketing trends, platform updates, and emerging technologies.</li><li>Stay informed about social media algorithms, content trends, and industry developments.</li><li>Benchmark competitors and industry leaders to identify opportunities and best practices.</li><li>Recommend innovative digital marketing approaches, tools, and optimization initiatives.</li><li>Identify opportunities to improve campaign performance and digital marketing effectiveness.</li></ul><p><strong>Content Production &amp; Campaign Support</strong></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>NB: if you do not have a minimum of 5 years experience please do not apply</p><p></p></section>

<p><h4>Position summary</h4> <p>The Senior Manager, Business Solutions leads all operational and client-facing activities for TA Scan and OpenTA — Anju Software's clinical trial intelligence products. This is a broad, leadership role at the intersection of data operations, client success, quality assurance, and business development support. The senior manager owns the full cycle from presales through client retention, while managing day-to-day platform operations, coordinating QA workflows, data analysis, and operations staff. The right candidate is comfortable in an autonomous role, brings a structured analytical mindset, and communicates fluently with engineers, data analysts, pharma clients, and senior stakeholders alike.</p> <h4>Responsibilities</h4> <ul> <li>Lead day-to-day operations of TA Scan and OpenTA: data quality assurance, compliance workflows, platform maintenance, and cross-team coordination with DevOps, engineering, and product to resolve operational issues, prioritize requests, and ensure platform stability.</li> <li>Manage and mentor a small team.</li> <li>Oversee QA across all platform environments: review automated test results, identify anomalies, and coordinate resolution with development. Bring a strong eye for detail.</li> <li>Maintain and update platform manuals and operational documentation.</li> <li>Manage the client relationship end-to-end: technical set-up, onboarding, training, business reviews, and client support tickets resolution.</li> <li>Proactive account health monitoring: user and client account management to identify risks, training needs, and engagement opportunities to support renewals.</li> <li>Support the sales team on demos, RFP responses, prospect analyses, trial period support, and conferences.</li> <li>Collaborate with the marketing and product teams on platform messaging, product positioning, and sales enablement materials.</li> <li>Other duties as assigned.</li> </ul> <h4>Skills needed</h4> <p>Highly effective: manages multiple workstreams simultaneously, prioritizes independently, and delivers without close supervision.</p> <p>Strong analytical mindset and data literacy: comfortable with structured data outputs, data architectures, and familiarity with data quality principles and validation workflows; able to spot anomalies and turn findings into clear actions.</p> <p>Excellent communication skills across all audience types; able to write technical documentation, run client demos and training sessions, and interact daily with engineers in a precise and constructive way.</p> <p>Strong eye for detail: accuracy in data, documentation, and client-facing materials is non-negotiable.</p> <p>Proven ability to lead or coordinate a small team: task assignment, mentoring, onboarding, and day-to-day people management.</p> <p>Client-facing experience: technical sales support, training sessions, and business reviews with pharma or life sciences stakeholders.</p> <p>At ease working in an AI-first environment: uses AI tools to drive efficiency, quality, and scale across operations, QA, and client deliverables. Experience with AI-assisted workflows or automation is a strong plus.</p> <p>Proficient in MS Office (Excel, Word, PowerPoint). Basic SQL knowledge or familiarity with tools such as JIRA, HubSpot, Salesforce, or SpiraTest is a plus.</p> <p>Good understanding of software systems and the implementation lifecycle; able to bridge business needs and technical teams.</p> <p>Exposure to marketing, product positioning, or content strategy is a plus — the candidate may contribute to messaging and go-to-market initiatives alongside the product and marketing teams.</p> <h4>Qualifications needed</h4> <p>Bachelor's degree or equivalent experience in life sciences, biomedical sciences, data science, information management, or a related field.</p> <p>5+ years of experience in a role combining data operations, client success, or business solutions within pharma, biotech, or clinical data technology.</p> <p>Good understanding of clinical trial processes, disease groups, and the pharma/biotech commercial landscape. Knowledge of MeSH is a plus.</p> <p>Demonstrated experience managing or coordinating a team in a flat or fast-moving organization.</p> <p>Proficiency in English, both verbal and written. Additional languages are an asset.</p> <p>Experience in a startup or scale-up environment is strongly preferred; comfortable with ambiguity and willing to take on responsibilities beyond a defined scope.</p></p><p></p>

<p><h4>Position summary</h4> <p>The senior manager, business solutions leads all operational and client-facing activities for TA Scan and OpenTA — Anju Software's clinical trial intelligence products. This is a broad, leadership role at the intersection of data operations, client success, quality assurance, and business development support. The senior manager owns the full cycle from presales through client retention, while managing day-to-day platform operations, coordinating QA workflows, data analysis, and operations staff. The right candidate is comfortable in an autonomous role, brings a structured analytical mindset, and communicates fluently with engineers, data analysts, pharma clients, and senior stakeholders alike.</p> <h4>Responsibilities</h4> <ul> <li>Lead day-to-day operations of TA Scan and OpenTA: data quality assurance, compliance workflows, platform maintenance, and cross-team coordination with DevOps, engineering, and product to resolve operational issues, prioritize requests, and ensure platform stability.</li> <li>Manage and mentor a small team.</li> <li>Oversee QA across all platform environments: review automated test results, identify anomalies, and coordinate resolution with development. Bring a strong eye for detail.</li> <li>Maintain and update platform manuals and operational documentation.</li> <li>Manage the client relationship end-to-end: technical set-up, onboarding, training, business reviews, and client support tickets resolution.</li> <li>Proactive account health monitoring: user and client account management to identify risks, training needs, and engagement opportunities to support renewals.</li> <li>Support the sales team on demos, RFP responses, prospect analyses, trial period support, and conferences.</li> <li>Collaborate with the marketing and product teams on platform messaging, product positioning, and sales enablement materials.</li> <li>Other duties as assigned.</li> </ul> <h4>Skills needed</h4> <p>Highly effective: manages multiple workstreams simultaneously, prioritizes independently, and delivers without close supervision.</p> <p>Strong analytical mindset and data literacy: comfortable with structured data outputs, data architectures, and familiarity with data quality principles and validation workflows; able to spot anomalies and turn findings into clear actions.</p> <p>Excellent communication skills across all audience types; able to write technical documentation, run client demos and training sessions, and interact daily with engineers in a precise and constructive way.</p> <p>Strong eye for detail: accuracy in data, documentation, and client-facing materials is non-negotiable.</p> <p>Proven ability to lead or coordinate a small team: task assignment, mentoring, onboarding, and day-to-day people management.</p> <p>Client-facing experience: technical sales support, training sessions, and business reviews with pharma or life sciences stakeholders.</p> <p>At ease working in an AI-first environment: uses AI tools to drive efficiency, quality, and scale across operations, QA, and client deliverables. Experience with AI-assisted workflows or automation is a strong plus.</p> <p>Proficient in MS Office (Excel, Word, PowerPoint). Basic SQL knowledge or familiarity with tools such as JIRA, HubSpot, Salesforce, or SpiraTest is a plus.</p> <p>Good understanding of software systems and the implementation lifecycle; able to bridge business needs and technical teams.</p> <p>Exposure to marketing, product positioning, or content strategy is a plus — the candidate may contribute to messaging and go-to-market initiatives alongside the product and marketing teams.</p> <h4>Qualifications needed</h4> <ul> <li>Bachelor’s degree or equivalent experience in life sciences, biomedical sciences, data science, information management, or a related field.</li> <li>5+ years of experience in a role combining data operations, client success, or business solutions within pharma, biotech, or clinical data technology.</li> <li>Good understanding of clinical trial processes, disease groups, and the pharma/biotech commercial landscape. Knowledge of MeSH is a plus.</li> <li>Demonstrated experience managing or coordinating a team in a flat or fast-moving organization.</li> <li>Proficiency in English, both verbal and written. Additional languages are an asset.</li> <li>Experience in a startup or scale-up environment is strongly preferred; comfortable with ambiguity and willing to take on responsibilities beyond a defined scope.</li> </ul></p><p></p>

Purpose of Job <br>Supports the achievement of unit sales targets, collection objectives, and market growth while providing technical assistance to customers. <br>Responsibilities <br>A. Customer / Supplier Relations Management <br>• Establishes, develops, and maintains business relationships with current and prospective customers via regular visits to present the company’s product range. <br>• Creates a knowledge base on existing customers, highlighting profiles, share, value opportunities, etc. <br> <br>B. Pumps Sales <br>• Prepares quotations based on customer specifications, applying company pricing and discount policies set by senior management under the supervision of the BUH. <br>• Coordinates with Sales Executives for final formatting and submission of quotations. <br>• Negotiates quotations within approved pricing limits and seeks guidance from the BUH when necessary. <br>• Verifies stock availability of quoted items, enquires on lead times, and informs customers of delivery terms in case of running projects. <br>• Prepares technical submittals in coordination with the line Manager (when deemed necessary), follows up and reviews them as necessary until the obtainment of consultants’ approval and completion of the sale. <br>• Provides technical support as needed and assists customers in calculating the appropriate sizing for their pump systems. <br>• Prepares sales orders and submits them to BUH for final approval. <br>• Follows up on customer issues and complaints to ensure proper resolution. <br> <br>C. After Sales <br>• Coordinates with maintenance and technical support teams to address defective item claims and technical assistance requests. <br>• Conducts client site visits to support customers. <br> <br>D. Market Feedback and reporting: <br>• Provides market feedback on customer needs, satisfaction, pricing, competition, and new product potential management through regular reports as requested. <br>Requirements <br>• Bachelor’s degree in mechanical engineering or related field <br>• Strong analytical and problem-solving skills <br>Job Experience <br>• 3-5+ years of relevant experience in technical sales. <br>Education <br>• Bachelor’s degree in mechanical engineering or related field

We are looking for a motivated and detail-oriented Junior Accountant to support the gym’s day-to-day financial and accounting operations. The ideal candidate will assist in recording transactions, processing payments, reconciling accounts, and maintaining accurate financial records to ensure smooth financial management. <br> <br>To succeed in this role, you should have strong organizational and analytical skills, attention to detail, and the ability to work under pressure. A proactive attitude and willingness to learn in a fast-paced service environment are essential. <br> <br>The ideal candidate is organized, reliable, and eager to grow within a dynamic fitness and wellness environment. <br> <br>Key Responsibilities <br> <br>• Record and maintain daily financial transactions <br>• Manage accounts payable and receivable. <br>• Issue invoices, receipts, and payment confirmations. <br>• Reconcile cash, bank statements, and POS transactions. <br>• Support monthly financial reporting and basic management accounts. <br>• Assist in budgeting and expense tracking. <br>• Ensure proper filing and organization of financial documents. <br>• Support audits and compliance requirements when needed. <br>• Assist in month-end and year-end closing activities. <br>• Ensure compliance with company policies, accounting standards, and regulatory requirements. <br> <br>Qualifications <br> <br>• Bachelor’s degree in Accounting, Finance, or related field. <br>• 2–4 years of accounting experience <br>• Good knowledge of accounting principles and financial reporting. <br>• Good command of MS Excel and accounting software. <br>• Strong attention to detail and accuracy. <br>• Good organizational and time management skills. <br> <br>Preferred Profile <br> <br>We are looking for a candidate who is: <br>• Detail-oriented and organized. <br>• Reliable and able to handle routine financial tasks accurately. <br>• Comfortable working in a fast-paced, service-oriented environment. <br>• Eager to learn <br>• Strong in communication and teamwork. <br> <br>Reporting Structure <br> <br>• Reports directly to the Gym Manager and Chief Accountant

Exclusive Brand sarl is looking for an energetic and results-driven Junior Sales person to join our growing sales team. <br>The ideal candidate should have at least 3 years of sales experience in the food industry within the Lebanese market, with a good understanding of supermarkets, convenience stores, specialty stores, and other retail channels. <br>The candidate should be highly motivated, confident in approaching clients, and focused on developing sales, opening new accounts, and maintaining strong relationships with existing customers. <br> <br>Key Responsibilities <br> <br>• Manage and develop sales within an assigned territory in the Lebanese market. <br>• Visit existing customers regularly and maintain strong business relationships. <br>• Identify and approach new potential customers to expand the company's distribution network. <br>• Present and promote the company's products and brands professionally. <br>• Generate new sales opportunities and achieve assigned monthly sales targets. <br>• Follow up on customer payments and collections when required. <br>• Monitor product visibility, shelf placement, pricing, and availability at points of sale. <br>• Ensure proper implementation of promotions and new product launches. <br>• Collect market information regarding competitors, pricing, promotions, and new products. <br>• Identify new market opportunities and report them to the Sales Manager. <br>• Maintain an updated customer database and submit regular sales and visit reports. <br>• Build strong long-term relationships with supermarkets, convenience stores, specialty stores, and other food retailers. <br>• Represent Exclusive Brand professionally in the market. <br> <br>Qualifications & Experience <br> <br>• Minimum 3 years of sales experience in the food industry in Lebanon. <br>• Good knowledge of the Lebanese retail and food distribution market. <br>• Existing relationships with supermarkets, convenience stores, minimarkets, specialty stores, or similar retailers are highly preferred. <br>• Good command of Arabic and English. <br>• Basic knowledge of Microsoft Office, particularly Excel. <br>• Valid Lebanese driving license is required. <br>• Having a personal car is preferred. <br> <br>Required Sales Skills <br> <br>• Strong communication and interpersonal skills. <br>• Good negotiation and selling abilities. <br>• Confident in approaching and developing new customers. <br>• Target-oriented with a strong desire to achieve and exceed sales objectives. <br>• Good customer relationship management skills. <br>• Energetic, proactive, and comfortable with daily field visits. <br>• Strong follow-up and organizational skills. <br>• Ability to identify sales opportunities and convert them into business. <br>• Good understanding of merchandising and product visibility. <br>• Ability to work independently while being an effective member of the sales team

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion