Printing Engineer Jobs - Beirut Lebanon
231 Jobs Found
<p><h4>Description</h4>
<p>We're looking for a hands-on data quality analyst to ensure the accuracy, consistency, and reliability of data presented through dashboards, reports, and digital applications.<br>
You'll play a key role in validating business-critical data before it reaches end users, ensuring reports, KPIs, and analytical outputs are accurate, reconciled, and aligned with approved business definitions. Working closely with analytics, BI, product, and engineering teams, you'll help maintain the quality and integrity of data that drives business decisions.</p>
<h4>Requirements</h4>
<h4>What you'll do</h4>
<ul>
<li>Validate data displayed across dashboards, reports, web, and mobile applications</li>
<li>Reconcile source data, transformed datasets, and final analytical outputs</li>
<li>Verify KPIs, metrics, filters, aggregations, and calculation logic used in reports</li>
<li>Ensure consistency of metrics across multiple dashboards and reporting platforms</li>
<li>Validate business rules and ensure reported figures align with approved definitions</li>
<li>Identify data discrepancies and investigate inconsistencies before release</li>
<li>Support user acceptance testing (UAT) for dashboards, reports, chatbots, and other analytical products</li>
<li>Act as the quality gate before dashboards and reports are released to end users</li>
<li>Log, track, and support the resolution of data quality issues</li>
<li>Work closely with BI developers, data engineers, and analytics teams to resolve reporting issues</li>
<li>Maintain documentation for reconciliation rules, report logic, and validation processes</li>
<li>Contribute to improving reporting standards, validation checklists, and quality practices</li>
</ul>
<h4>You're our match if you have</h4>
<ul>
<li>3–5 years of experience in data quality, business intelligence, analytics, or reporting assurance</li>
<li>Hands-on experience validating dashboards, reports, or business intelligence solutions</li>
<li>Strong SQL skills for data validation, reconciliation, and comparison</li>
<li>Experience working with Power BI, Tableau, or similar reporting platforms</li>
<li>Strong understanding of KPIs, metrics, business rules, and calculation logic</li>
<li>Experience working with enterprise data sources such as ERP, CRM, or HCM systems</li>
<li>Excellent analytical skills with exceptional attention to detail</li>
<li>Ability to communicate data issues clearly to both technical and business stakeholders</li>
<li>Strong sense of ownership and commitment to data accuracy</li>
</ul>
<h4>Bonus points if you have experience with</h4>
<ul>
<li>Validating analytics for web or mobile applications</li>
<li>Government or enterprise reporting environments</li>
<li>Data governance, reporting standards, or data quality frameworks</li>
<li>Supporting executive-level reporting</li>
</ul></p><p></p>
Job Summary
<br>The company is seeking a skilled and detail-oriented Draftsman with experience in both architectural and civil drafting to join our construction engineering and contracting team. The successful candidate will be responsible for preparing accurate technical drawings, shop drawings, and as-built documents that support design, tendering, and construction activities across multiple projects.
<br>Key Responsibilities
<br>• Prepare architectural and civil drawings (plans, sections, elevations, details) using AutoCAD and other relevant software, based on engineers' and architects' sketches, specifications, and instructions.
<br>• Develop shop drawings, working drawings, and construction detail drawings for site execution.
<br>• Prepare and update as-built drawings following site changes and instructions.
<br>• Coordinate drawings between architectural, civil, structural, and MEP disciplines to ensure consistency and avoid clashes.
<br>• Assist in quantity take-offs and material schedules based on drawings.
<br>• Review site measurements and incorporate site data into drawings.
<br>• Ensure all drawings comply with company standards, project specifications, and relevant local building codes/regulations.
<br>• Maintain organized drawing records, revisions, and documentation (drawing registers, revision logs).
<br>• Coordinate with site engineers, project managers, and consultants to resolve drawing discrepancies.
<br>• Support the preparation of tender and submittal drawings.
<br>• Ensure timely delivery of drawings according to project schedules.
<br>Qualifications & Requirements
<br>• Diploma or Associate Degree in Architectural/Civil Drafting, Architecture, or Civil Engineering (or equivalent technical certification).
<br>• Minimum 2–5 years of experience as a draftsman in a construction, engineering, or contracting company.
<br>• Proficiency in AutoCAD (2D/3D); knowledge of Revit, SketchUp, or Civil 3D is a plus.
<br>• Solid understanding of architectural and civil drawing standards, construction detailing, and building codes.
<br>• Ability to read and interpret structural, architectural, and civil drawings and specifications.
<br>• Strong attention to detail and accuracy in technical documentation.
<br>• Good communication and coordination skills to work with multidisciplinary teams.
<br>• Ability to manage multiple drawings/projects under tight deadlines.
<br>• Basic knowledge of MS Office (Word, Excel) for documentation and schedules.
<br>Preferred Skills
<br>• Experience working on-site or coordinating with site teams for as-built updates.
<br>• Familiarity with BIM workflows and 3D modeling.
<br>• Knowledge of local municipal drawing submission and approval processes.
<br>Key Competencies
<br>• Precision and attention to detail
<br>• Time management
<br>• Team collaboration
<br>• Problem-solving
<br>• Technical proficiency in drafting software
Review and study tender documents, including drawings, specifications, Bills of Quantities (BOQ), contract conditions, and other related documentation to fully understand project requirements.
<br>Identify discrepancies, ambiguities, or missing information in tender documents and prepare Requests for Information (RFIs) or technical clarifications when necessary.
<br>Perform detailed quantity take-offs and prepare accurate material, labor, equipment, and subcontract cost estimates.
<br>Analyze project drawings and specifications to determine project scope and estimate direct and indirect construction costs.
<br>Prepare and issue inquiries to suppliers and subcontractors, ensuring quotations fully comply with project specifications and contractual requirements.
<br>Evaluate supplier and subcontractor quotations based on technical compliance, commercial terms, quality, delivery schedule, and overall value.
<br>Negotiate prices, payment terms, delivery schedules, and commercial conditions to obtain the most competitive offers.
<br>Prepare comprehensive comparison sheets to evaluate supplier and subcontractor quotations and recommend the most suitable offers.
<br>Develop detailed cost estimates including materials, labor, plant, equipment, preliminaries, overhead, contingencies, and profit margins.
<br>Price Bills of Quantities (BOQ), prepare build-up rates for non-standard items, and maintain up-to-date knowledge of prevailing market prices.
<br>Coordinate with Project Managers, Planning Engineers, Procurement, QS, and other departments to ensure the accuracy and completeness of estimates.
<br>Participate in site visits and pre-tender meetings whenever required to gain a better understanding of project conditions and associated risks.
<br>Identify commercial and technical risks within tenders and propose mitigation measures and value engineering opportunities where applicable.
<br>Prepare complete tender submissions in accordance with client instructions and submission deadlines.
<br>Present final cost estimates, pricing strategies, assumptions, exclusions, and recommendations to management for approval before tender submission.
<br>Maintain an updated database of historical project costs, supplier pricing, labor productivity rates, and market trends to improve estimating accuracy.
<br>Assist in post-tender negotiations, clarifications, and contract award processes when required.
<br>Ensure compliance with company policies, quality standards, health and safety requirements, and applicable engineering codes.
<br>Support continuous improvement initiatives by identifying opportunities to optimize estimating processes and cost control practices.
<br>Perform any other duties assigned by management that are related to the position. Minimum of 5 years of experience in construction estimation or tendering.
<br>Previous experience in a contracting company is highly preferred.
<br>Experience with large-scale building, infrastructure, or industrial projects is an advantage
The Senior Project Manager will be responsible for the overall management and successful delivery of construction projects, ensuring that projects are completed within the approved scope, budget, schedule, quality, and safety standards.
<br>
<br>The role requires strong construction project management experience, with a solid understanding of MEP systems and coordination, and the ability to manage multidisciplinary teams and contractors.
<br>
<br>Responsibilities
<br>Lead and manage construction projects from planning and mobilization through completion and handover.
<br>Develop and monitor project schedules, budgets, manpower, resources, and execution plans.
<br>Ensure projects are delivered on time, within budget, and in accordance with approved specifications and quality standards.
<br>Coordinate and supervise civil, architectural, and MEP works to ensure proper integration and timely execution.
<br>Manage project teams, consultants, contractors, subcontractors, suppliers, and other stakeholders.
<br>Review drawings, specifications, BOQs, contracts, method statements, and technical submissions.
<br>Coordinate closely with MEP teams to ensure proper installation, testing, commissioning, and integration of MEP systems with civil and architectural works.
<br>Monitor project progress and identify delays, risks, technical issues, and potential cost overruns.
<br>Implement corrective actions and ensure timely resolution of project issues.
<br>Monitor project costs, variations, claims, and payment applications in coordination with the commercial and finance teams.
<br>Ensure the availability of required materials, equipment, manpower, and subcontractors.
<br>Conduct regular site and coordination meetings and follow up on action items.
<br>Ensure compliance with approved drawings, specifications, contractual requirements, and applicable codes and standards.
<br>Ensure compliance with health, safety, environmental, and quality requirements.
<br>Coordinate testing, commissioning, snagging, and final handover activities.
<br>Prepare regular project status reports for senior management and clients.
<br>Lead and mentor project engineers, site teams, and other project personnel.
<br>Maintain proper project documentation and ensure effective project close-out.
<br>Perform any other duties assigned by senior management.
<br>Qualifications & Experience
<br>Bachelor’s degree in Civil Engineering from a recognized university.
<br>Minimum 10 years of experience in construction project management.
<br>Proven experience as a Project Manager / Senior Project Manager in construction projects.
<br>Strong experience in MEP coordination and project execution is required.
<br>Experience managing multidisciplinary projects involving civil, architectural, mechanical, electrical, plumbing, HVAC, and other MEP systems.
<br>Strong knowledge of construction methods, project planning, scheduling, cost control, contracts, and project coordination.
<br>Experience working with consultants, clients, contractors, and subcontractors.
<br>Knowledge of project management and scheduling tools such as Primavera P6 and MS Project is an advantage
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Review and study tender documents, including drawings, specifications, Bills of Quantities (BOQ), contract conditions, and other related documentation to fully understand project requirements. Identify discrepancies, ambiguities, or missing information in tender documents and prepare Requests for Information (RFIs) or technical clarifications when necessary. Perform detailed quantity take-offs and prepare accurate material, labor, equipment, and subcontract cost estimates. Analyze project drawings and specifications to determine project scope and estimate direct and indirect construction costs. Prepare and issue inquiries to suppliers and subcontractors, ensuring quotations fully comply with project specifications and contractual requirements. Evaluate supplier and subcontractor quotations based on technical compliance, commercial terms, quality, delivery schedule, and overall value. Negotiate prices, payment terms, delivery schedules, and commercial conditions to obtain the most competitive offers. Prepare comprehensive comparison sheets to evaluate supplier and subcontractor quotations and recommend the most suitable offers. Develop detailed cost estimates including materials, labor, plant, equipment, preliminaries, overhead, contingencies, and profit margins. Price Bills of Quantities (BOQ), prepare build-up rates for non-standard items, and maintain up-to-date knowledge of prevailing market prices. Coordinate with Project Managers, Planning Engineers, Procurement, QS, and other departments to ensure the accuracy and completeness of estimates. Participate in site visits and pre-tender meetings whenever required to gain a better understanding of project conditions and associated risks. Identify commercial and technical risks within tenders and propose mitigation measures and value engineering opportunities where applicable. Prepare complete tender submissions in accordance with client instructions and submission deadlines. Present final cost estimates, pricing strategies, assumptions, exclusions, and recommendations to management for approval before tender submission. Maintain an updated database of historical project costs, supplier pricing, labor productivity rates, and market trends to improve estimating accuracy. Assist in post-tender negotiations, clarifications, and contract award processes when required. Ensure compliance with company policies, quality standards, health and safety requirements, and applicable engineering codes. Support continuous improvement initiatives by identifying opportunities to optimize estimating processes and cost control practices. Perform any other duties assigned by management that are related to the position.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum of 5 years of experience in construction estimation or tendering. Previous experience in a contracting company is highly preferred. Experience with large-scale building, infrastructure, or industrial projects is an advantage.</p><p></p></section>
Electrical Project Manager
<br>
<br>Location
<br>
<br>Africa-based project assignment. The specific project location and mobilization arrangements will be discussed with shortlisted candidates.
<br>
<br>The Opportunity
<br>
<br>We are seeking an experienced Electrical Project Manager to lead the planning, execution, coordination, and delivery of electrical works for major construction projects in Africa. The successful candidate will manage all electrical project activities from mobilization through testing, commissioning, and handover, while maintaining the required standards for safety, quality, cost, and programme.
<br>
<br>This is a senior site-based role for a practical, commercially aware electrical professional with a strong record of delivering complex building, infrastructure, industrial, or MEP projects in African markets. Proven experience working with multicultural project teams, local subcontractors, consultants, suppliers, and authorities is essential.
<br>
<br>Position Detail
<br>Requirement
<br>Job Title
<br>Electrical Project Manager
<br>Employment Type
<br>Full-time, project-based assignment
<br>Location
<br>Africa-based project assignment
<br>Reporting To
<br>Project Director / Construction Manager
<br>Discipline
<br>Electrical / MEP Construction
<br>
<br>
<br>
<br>
<br>Key Responsibilities
<br>
<br>The Electrical Project Manager will take full responsibility for the delivery of electrical works in accordance with the approved scope, technical specifications, drawings, programme, and budget. The role will lead site electrical teams and coordinate closely with the main project team, MEP disciplines, consultants, subcontractors, suppliers, and client representatives.
<br>
<br>Key responsibilities include:
<br>
<br>•
<br>Plan, organize, and manage all electrical construction activities, including mobilization, work sequencing, resource allocation, installation, testing, commissioning, and handover.
<br>
<br>•
<br>Review electrical drawings, specifications, BOQs, and project requirements; identify technical discrepancies, coordination issues, and constructability risks before they affect progress.
<br>
<br>•
<br>Coordinate electrical installations with civil, architectural, mechanical, plumbing, fire and life-safety, ELV, ICT, and specialist systems.
<br>
<br>•
<br>Develop and monitor detailed electrical work programmes, manpower plans, equipment needs, material schedules, and procurement priorities.
<br>
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<br>Lead and supervise engineers, supervisors, foremen, technicians, and electrical subcontractors to achieve planned production and quality targets.
<br>
<br>•
<br>Manage subcontractor performance, site productivity, work-front availability, and compliance with approved method statements and inspection procedures.
<br>
<br>•
<br>Review and control electrical material submittals, shop drawings, samples, technical data, testing plans, and commissioning documentation.
<br>
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<br>Ensure timely resolution of RFIs, site instructions, design coordination matters, variations, and technical issues.
<br>
<br>•
<br>Monitor project costs, electrical budgets, quantities, material consumption, productivity, change orders, and potential commercial claims; provide accurate forecasts to project management.
<br>
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<br>Enforce health, safety, environmental, and quality requirements throughout the electrical scope of work.
<br>
<br>•
<br>Coordinate inspections, testing, energization, commissioning, snagging, and final handover with relevant stakeholders.
<br>
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<br>Prepare and submit regular progress reports covering completed works, programme status, manpower, procurement, technical issues, risks, and corrective actions.
<br>
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<br>Build effective working relationships with consultants, clients, local teams, authorities, vendors, and subcontractors in the project country.
<br>
<br>Required Qualifications and Experience
<br>
<br>Area
<br>Minimum Requirement
<br>Education
<br>Bachelor’s degree in Electrical Engineering or a closely related discipline. Professional registration is an advantage.
<br>Overall Experience
<br>At least 10 years of electrical construction or MEP delivery experience, including a minimum of 5 years in an Electrical Project Manager or senior electrical management role.
<br>Africa Experience
<br>Demonstrated experience delivering electrical works on construction projects in one or more African countries is required.
<br>Project Background
<br>Experience on large-scale building, infrastructure, industrial, energy, hospitality, healthcare, commercial, or mixed-use developments is preferred.
<br>Technical Expertise
<br>Strong knowledge of LV and MV electrical distribution, lighting, power, earthing, lightning protection, generators, UPS, ATS, ELV systems, testing, commissioning, and handover requirements.
<br>Commercial Capability
<br>Ability to manage budgets, cost reports, variations, subcontract packages, procurement planning, and productivity.
<br>Software
<br>Proficiency in AutoCAD, MS Office, and project-planning or reporting tools. Knowledge of BIM/Revit is an advantage.
<br>Languages
<br>Professional English is essential. French, Arabic, Portuguese, or relevant local-language capability is an advantage.
<br>
<br>
<br>
<br>
<br>Candidate Profile
<br>
<br>
<p><h4>Description</h4>
<p>Aspire Software is looking for an AI product manager to join our team in Lebanon.</p>
<p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p>
<p>We're looking for a killer AI product manager — someone highly driven and entrepreneurial who can take AI-powered products from idea to revenue in a real-world, hardware-meets-software environment. This role is not about checking boxes for years of experience – it's about energy, ambition, and the ability to execute. We're looking for someone who thrives in fast-paced, high-growth environments, is passionate about AI innovation, and has the vision to turn ideas into scalable products.</p>
<h4>Key responsibilities</h4>
<p>What your day will look like:</p>
<p><strong>AI product and technology leadership</strong><br>
Own the AI product roadmap across the ecosystem — from dynamic pricing and guest personalization to AI-powered booking and operational intelligence<br>
Build a proof of concept (PoC) within a few weeks to validate AI-driven ideas quickly<br>
Oversee the development, deployment, and commercialization of AI-driven solutions across our software platforms and connected hardware devices<br>
Work closely with AI engineers, hardware teams, and customers to refine solutions for real-world impact in high-volume, guest-facing environments</p>
<p><strong>Business leadership</strong><br>
Develop and execute the product strategy, ensuring alignment with company goals and driving growth of AI offerings within the leisure and entertainment vertical<br>
Execute against a provided playbook, building an initial proof of concept and scaling once validated</p>
<p><strong>Operational excellence</strong><br>
Build and optimize workflows for customer onboarding, support, and internal processes to ensure scalability and efficiency<br>
Establish metrics and KPIs to measure and improve performance across the product portfolio</p>
<p><strong>Customer and market insights</strong><br>
Conduct market research and competitive analysis across the cashless payments and venue technology landscape to refine strategy and offerings<br>
Engage directly with operators — parks, venues, FECs — to ensure customer feedback is integrated into product development and iteration</p>
<p><strong>Team building and operations</strong><br>
Foster a high-performance culture that encourages agility, execution, and innovation<br>
Scale operations while maintaining a startup mentality – fast, lean, and customer-driven</p>
<h4>Requirements</h4>
<ul>
<li>You move fast and get things done – you don't wait for perfect conditions – you make things happen</li>
<li>You thrive in uncertainty – you see ambiguity as an opportunity, not a challenge</li>
<li>You are passionate about AI and its real-world impact – whether technical or business-driven, you understand how AI is shaping the future of payments and guest experiences</li>
<li>You are a builder – you love creating from scratch – whether it's teams, products, or business models</li>
<li>You are relentless – scaling a product is not a straight line, and you have the grit to push through</li>
<li>Strong understanding of AI/ML technologies and their commercial applications</li>
<li>Experience with hardware products is a strong asset – familiarity with embedded systems, IoT devices, payment terminals, RFID/NFC, or connected hardware-software ecosystems will set you apart</li>
<li>Experience in payments, fintech, or venue/attractions technology is a plus</li>
<li>An entrepreneurial background or experience building/scaling a product, startup, or high-growth venture is a plus</li>
<li>Ability to lead and inspire teams in a fast-moving, high-growth environment</li>
<li>No strict experience requirements – we're looking for the right mindset, energy, and ability to execute</li>
<li>At least a bachelor's degree in computer engineering or electrical engineering (an asset), or artificial intelligence, computer science, business, or a similar related discipline</li>
<li>Being fluent in the English language, written and verbal, is essential</li>
<li>Must work US Central hours</li>
</ul>
<h4>Why join us?</h4>
<p>Shape the AI strategy of an established market leader with the resources to win — and the agility of a startup<br>
Work at the intersection of AI, payments, and physical hardware deployed at scale in some of the world's most exciting venues<br>
Work at the cutting edge of AI innovation with top-tier talent and industry experts<br>
Competitive compensation package with a growth-based incentive and potential equity participation<br>
A high-impact, entrepreneurial role with unlimited growth potential</p></p><p></p>
<p><h4>Description</h4>
<p>Aspire Software is looking for a Technical Support Specialist to join our team in Lebanon.</p>
<p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p>
<h4>Role overview</h4>
<p>We are seeking a hands-on Technical Support Specialist (Level 1 / Level 2) to provide end-to-end technical support for a member management, dues collection, and dispatch platform used by trade unions across the United States. The application is built on a Microsoft Access front end installed on client systems, backed by a SQL Server database. This is a blended support and maintenance role: the work is primarily support-focused — diagnosing and resolving client-reported issues — but the successful candidate will be comfortable reading, modifying, and testing code (SQL, VBA, and legacy application logic) to resolve defects directly rather than simply triaging and escalating. The role replaces developer capacity on the team, so the emphasis is on bug fixes, issue resolution, and ongoing maintenance rather than net-new feature development.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Own client-reported issues end to end — from intake and triage through diagnosis, resolution, testing, and closure.</li>
<li>Provide both Level 1 (frontline troubleshooting) and Level 2 (deeper technical diagnosis and remediation) support.</li>
<li>Remotely access client systems (via remote desktop tools such as TeamViewer, AnyDesk, or Zoom) to investigate and resolve issues.</li>
<li>Diagnose and fix defects in the application, including reading and modifying VBA scripts, Access forms/queries/modules, and SQL Server objects (queries, stored procedures, views).</li>
<li>Write, modify, and test SQL to investigate data issues, correct records, and validate fixes against the SQL Server back end.</li>
<li>Troubleshoot application functionality, connectivity, configuration, and data-integrity problems in a Microsoft Access / SQL Server environment.</li>
<li>Reproduce reported bugs, identify root cause, implement fixes, and verify resolution before returning to the client.</li>
<li>Escalate genuinely complex or architectural issues to senior engineers, with clear documentation of steps taken and findings.</li>
<li>Document resolutions, maintain support logs, and contribute to the internal knowledge base to reduce recurrence.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>2–5 years of experience in IT technical support, application support, or a technical helpdesk role.</li>
<li>Fluency in English — strong written and verbal communication, sufficient for direct interaction with a North American client base.</li>
<li>Good SQL skills — able to read, write, modify, and test SQL queries against SQL Server (SELECT, joins, filtering, and basic data correction).</li>
<li>Ability to debug Microsoft applications and legacy tech stacks, including Microsoft Access and VBA scripting — able to read, understand, and modify existing code to resolve defects.</li>
<li>Strong understanding of Windows environments and desktop application troubleshooting.</li>
<li>Familiarity with remote access tools (e.g., TeamViewer, AnyDesk, Zoom) for supporting client systems.</li>
<li>Availability to work 9:00 AM – 5:00 PM EST, aligned to the North American client base.</li>
<li>Ability to work independently, manage a queue of issues, and follow escalation procedures.</li>
</ul>
<h4>Preferred skills</h4>
<ul>
<li>Experience supporting or maintaining Microsoft Access applications with a SQL Server back end.</li>
<li>Working knowledge of SQL Server administration concepts (stored procedures, views, indexing, backups).</li>
<li>Prior experience in a software support / bug-fix / maintenance capacity as opposed to pure feature development.</li>
<li>Exposure to membership, dues, dispatch, or association management software (or comparable line-of-business systems).</li>
<li>Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Fundamentals, or SQL-related credentials).</li>
</ul>
<h4>Soft skills</h4>
<ul>
<li>Problem-solving mindset with strong attention to detail and a focus on root-cause resolution.</li>
<li>Clear, professional, and patient communication with clients.</li>
<li>Ability to remain calm under pressure and manage multiple concurrent issues.</li>
<li>Self-directed and reliable when working remotely across time zones.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Aspire Software is looking for a Technical Support Specialist to join our team in Lebanon.</p>
<p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p>
<h4>Role overview</h4>
<p>We are seeking a hands-on Technical Support Specialist (Level 1 / Level 2) to provide end-to-end technical support for a member management, dues collection, and dispatch platform used by trade unions across the United States. The application is built on a Microsoft Access front end installed on client systems, backed by a SQL Server database. This is a blended support and maintenance role: the work is primarily support-focused — diagnosing and resolving client-reported issues — but the successful candidate will be comfortable reading, modifying, and testing code (SQL, VBA, and legacy application logic) to resolve defects directly rather than simply triaging and escalating. The role replaces developer capacity on the team, so the emphasis is on bug fixes, issue resolution, and ongoing maintenance rather than net-new feature development.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Own client-reported issues end to end — from intake and triage through diagnosis, resolution, testing, and closure.</li>
<li>Provide both Level 1 (frontline troubleshooting) and Level 2 (deeper technical diagnosis and remediation) support.</li>
<li>Remotely access client systems (via remote desktop tools such as TeamViewer, AnyDesk, or Zoom) to investigate and resolve issues.</li>
<li>Diagnose and fix defects in the application, including reading and modifying VBA scripts, Access forms/queries/modules, and SQL Server objects (queries, stored procedures, views).</li>
<li>Write, modify, and test SQL to investigate data issues, correct records, and validate fixes against the SQL Server back end.</li>
<li>Troubleshoot application functionality, connectivity, configuration, and data-integrity problems in a Microsoft Access / SQL Server environment.</li>
<li>Reproduce reported bugs, identify root cause, implement fixes, and verify resolution before returning to the client.</li>
<li>Escalate genuinely complex or architectural issues to senior engineers, with clear documentation of steps taken and findings.</li>
<li>Document resolutions, maintain support logs, and contribute to the internal knowledge base to reduce recurrence.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>2–5 years of experience in IT technical support, application support, or a technical helpdesk role.</li>
<li>Fluency in English — strong written and verbal communication, sufficient for direct interaction with a North American client base.</li>
<li>Good SQL skills — able to read, write, modify, and test SQL queries against SQL Server (SELECT, joins, filtering, and basic data correction).</li>
<li>Ability to debug Microsoft applications and legacy tech stacks, including Microsoft Access and VBA scripting — able to read, understand, and modify existing code to resolve defects.</li>
<li>Strong understanding of Windows environments and desktop application troubleshooting.</li>
<li>Familiarity with remote access tools (e.g., TeamViewer, AnyDesk, Zoom) for supporting client systems.</li>
<li>Availability to work 9:00 AM – 5:00 PM EST, aligned to the North American client base.</li>
<li>Ability to work independently, manage a queue of issues, and follow escalation procedures.</li>
</ul>
<h4>Preferred skills</h4>
<ul>
<li>Experience supporting or maintaining Microsoft Access applications with a SQL Server back end.</li>
<li>Working knowledge of SQL Server administration concepts (stored procedures, views, indexing, backups).</li>
<li>Prior experience in a software support / bug-fix / maintenance capacity as opposed to pure feature development.</li>
<li>Exposure to membership, dues, dispatch, or association management software (or comparable line-of-business systems).</li>
<li>Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Fundamentals, or SQL-related credentials).</li>
</ul>
<h4>Soft skills</h4>
<ul>
<li>Problem-solving mindset with strong attention to detail and a focus on root-cause resolution.</li>
<li>Clear, professional, and patient communication with clients.</li>
<li>Ability to remain calm under pressure and manage multiple concurrent issues.</li>
<li>Self-directed and reliable when working remotely across time zones.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Aspire Software is looking for an AI product manager to join our team in Lebanon.</p>
<p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p>
<p>We're looking for a killer AI product manager — someone highly driven and entrepreneurial who can take AI-powered products from idea to revenue in a real-world, hardware-meets-software environment. This role is not about checking boxes for years of experience – it's about energy, ambition, and the ability to execute. We're looking for someone who thrives in fast-paced, high-growth environments, is passionate about AI innovation, and has the vision to turn ideas into scalable products.</p>
<h4>Key responsibilities</h4>
<p>What your day will look like:</p>
<p><strong>AI product and technology leadership</strong><br>
Own the AI product roadmap across the ecosystem — from dynamic pricing and guest personalization to AI-powered booking and operational intelligence<br>
Build a proof of concept (PoC) within a few weeks to validate AI-driven ideas quickly<br>
Oversee the development, deployment, and commercialization of AI-driven solutions across our software platforms and connected hardware devices<br>
Work closely with AI engineers, hardware teams, and customers to refine solutions for real-world impact in high-volume, guest-facing environments</p>
<p><strong>Business leadership</strong><br>
Develop and execute the product strategy, ensuring alignment with company goals and driving growth of AI offerings within the leisure and entertainment vertical<br>
Execute against a provided playbook, building an initial proof of concept and scaling once validated</p>
<p><strong>Operational excellence</strong><br>
Build and optimize workflows for customer onboarding, support, and internal processes to ensure scalability and efficiency<br>
Establish metrics and KPIs to measure and improve performance across the product portfolio</p>
<p><strong>Customer and market insights</strong><br>
Conduct market research and competitive analysis across the cashless payments and venue technology landscape to refine strategy and offerings<br>
Engage directly with operators — parks, venues, FECs — to ensure customer feedback is integrated into product development and iteration</p>
<p><strong>Team building and operations</strong><br>
Foster a high-performance culture that encourages agility, execution, and innovation<br>
Scale operations while maintaining a startup mentality – fast, lean, and customer-driven</p>
<h4>Requirements</h4>
<ul>
<li>You move fast and get things done – you don't wait for perfect conditions – you make things happen</li>
<li>You thrive in uncertainty – you see ambiguity as an opportunity, not a challenge</li>
<li>You are passionate about AI and its real-world impact – whether technical or business-driven, you understand how AI is shaping the future of payments and guest experiences</li>
<li>You are a builder – you love creating from scratch – whether it's teams, products, or business models</li>
<li>You are relentless – scaling a product is not a straight line, and you have the grit to push through</li>
<li>Strong understanding of AI/ML technologies and their commercial applications</li>
<li>Experience with hardware products is a strong asset – familiarity with embedded systems, IoT devices, payment terminals, RFID/NFC, or connected hardware-software ecosystems will set you apart</li>
<li>Experience in payments, fintech, or venue/attractions technology is a plus</li>
<li>An entrepreneurial background or experience building/scaling a product, startup, or high-growth venture is a plus</li>
<li>Ability to lead and inspire teams in a fast-moving, high-growth environment</li>
<li>No strict experience requirements – we're looking for the right mindset, energy, and ability to execute</li>
<li>At least a bachelor's degree in computer engineering or electrical engineering (an asset), or artificial intelligence, computer science, business, or a similar related discipline</li>
<li>Being fluent in the English language, written and verbal, is essential</li>
<li>Must work US Central hours</li>
</ul>
<h4>Why join us?</h4>
<p>Shape the AI strategy of an established market leader with the resources to win — and the agility of a startup<br>
Work at the intersection of AI, payments, and physical hardware deployed at scale in some of the world's most exciting venues<br>
Work at the cutting edge of AI innovation with top-tier talent and industry experts<br>
Competitive compensation package with a growth-based incentive and potential equity participation<br>
A high-impact, entrepreneurial role with unlimited growth potential</p></p><p></p>