Printing Engineer Jobs in Lebanon

<p><h4>Description</h4> <p>Aspire Software is looking for an AI Product Engineer to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <p>We're looking for a killer AI Product Manager — someone highly driven and entrepreneurial who can take AI-powered products from idea to revenue in a real-world, hardware-meets-software environment. This role is not about checking boxes for years of experience – it's about energy, ambition, and the ability to execute. We're looking for someone who thrives in fast-paced, high-growth environments, is passionate about AI innovation, and has the vision to turn ideas into scalable products.</p> <h4>Key Responsibilities</h4> <p>What your day will look like:</p> <p><strong>AI Product and Technology Leadership</strong><br> Own the AI product roadmap across the ecosystem — from dynamic pricing and guest personalization to AI-powered booking and operational intelligence<br> Build a proof of concept (PoC) within a few weeks to validate AI-driven ideas quickly<br> Oversee the development, deployment, and commercialization of AI-driven solutions across our software platforms and connected hardware devices<br> Work closely with AI engineers, hardware teams, and customers to refine solutions for real-world impact in high-volume, guest-facing environments</p> <p><strong>Business Leadership</strong><br> Develop and execute the product strategy, ensuring alignment with company goals and driving growth of AI offerings within the leisure and entertainment vertical<br> Execute against a provided playbook, building an initial proof of concept and scaling once validated</p> <p><strong>Operational Excellence</strong><br> Build and optimize workflows for customer onboarding, support, and internal processes to ensure scalability and efficiency<br> Establish metrics and KPIs to measure and improve performance across the product portfolio</p> <p><strong>Customer and Market Insights</strong><br> Conduct market research and competitive analysis across the cashless payments and venue technology landscape to refine strategy and offerings<br> Engage directly with operators — parks, venues, FECs — to ensure customer feedback is integrated into product development and iteration</p> <p><strong>Team Building and Operations</strong><br> Foster a high-performance culture that encourages agility, execution, and innovation<br> Scale operations while maintaining a startup mentality – fast, lean, and customer-driven</p> <h4>Requirements</h4> <ul> <li>You move fast and get things done – you don't wait for perfect conditions – you make things happen</li> <li>You thrive in uncertainty – you see ambiguity as an opportunity, not a challenge</li> <li>You are passionate about AI and its real-world impact – whether technical or business-driven, you understand how AI is shaping the future of payments and guest experiences</li> <li>You are a builder – you love creating from scratch – whether it's teams, products, or business models</li> <li>You are relentless – scaling a product is not a straight line, and you have the grit to push through</li> <li>Strong understanding of AI/ML technologies and their commercial applications</li> <li>Experience with hardware products is a strong asset – familiarity with embedded systems, IoT devices, payment terminals, RFID/NFC, or connected hardware-software ecosystems will set you apart</li> <li>Experience in payments, fintech, or venue/attractions technology is a plus</li> <li>An entrepreneurial background or experience building/scaling a product, startup, or high-growth venture is a plus</li> <li>Ability to lead and inspire teams in a fast-moving, high-growth environment</li> <li>No strict experience requirements – we're looking for the right mindset, energy, and ability to execute</li> <li>At least a bachelor's degree in computer engineering or electrical engineering (an asset), or artificial intelligence, computer science, business, or a similar related discipline</li> <li>Being fluent in the English language, written and verbal, is essential</li> <li>Must work US Central hours</li> </ul> <h4>Why Join Us?</h4> <ul> <li>Shape the AI strategy of an established market leader with the resources to win — and the agility of a startup</li> <li>Work at the intersection of AI, payments, and physical hardware deployed at scale in some of the world's most exciting venues</li> <li>Work at the cutting edge of AI innovation with top-tier talent and industry experts</li> <li>Competitive compensation package with a growth-based incentive and potential equity participation</li> <li>A high-impact, entrepreneurial role with unlimited growth potential</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The IC is to provide specialized technical expertise in the implementation, administration, monitoring, and optimization of cloud infrastructure and DevOps platforms within Microsoft Azure. The IC will be responsible for ensuring the availability, security, scalability, and performance of enterprise systems, managing CI/CD pipelines, and writing Infrastructure as Code (IaC). Crucially, the IC will work in close coordination with the internal development team to analyze existing on-premises application architectures, gather deployment requirements, and translate current on-premises VM resource metrics into optimized, cloud-native Azure resource allocations. The consultant will also execute the tactical technical migration of legacy systems from an on-premises Proxmox virtualization environment to the Microsoft Azure cloud platform.</p><p><strong>Work Location</strong> UN-House ESCWA / Hybrid</p><p><strong>Expected duration</strong> 6 months</p><p><strong>Duties and Responsibilities</strong></p><p><strong>Background:</strong> The Economic and Social Commission for Western Asia (ESCWA) forms part of the United Nations Secretariat and, like the other regional commissions, operates under the supervision of the United Nations Economic and Social Council. ESCWA comprises 21 Arab countries in Western Asia and North Africa. ESCWA provides a framework for the formulation and harmonization of sectoral policies for member countries, a platform for congress and coordination, a home for expertise and knowledge, and an information observatory. ESCWA activities are coordinated with the divisions and main offices of the Headquarters of the United Nations, specialized agencies, and international and regional organizations, including the League of Arab States and its subsidiary bodies, and the Gulf Cooperation Council.</p><p>This position is located in the Decision-Support and Data Science Division (DSDSD). The Decision-Support and Data Science Division is part of ESCWA's broader modernization and innovation efforts, providing advanced analytics, secure digital platforms, and decision-support services within ESCWA, other UN entities, and Member States. Aligned with the UN 2.0 agenda and grounded in operational resilience, DSDS leverages cutting-edge hybrid infrastructure, scalable cloud tech frameworks, and modern deployment models to ensure high availability, security, and performance for critical digital assets. Its core functions include enterprise cloud environment management, infrastructure automation, continuous integration and continuous deployment (CI/CD) optimization, and the migration of legacy on-premises platforms to advanced public cloud ecosystems. Through these capabilities, DSDS maintains reliable, enterprise-grade digital decision-support tools that empower evidence-based decision-making and foster organizational efficiency across the region.</p><p>Under the supervision of the Chief of the Decision-Support and Data Science Division and in close collaboration with the infrastructure and digital development teams, the Individual Contractor (IC) will support the implementation, automation, secure hosting, and optimization of core cloud systems and scalable technology environments to support strategic initiative delivery.</p><p><strong>Duties and responsibilities:</strong> The Cloud Systems and DevOps Analyst will perform the following tasks:</p><ul><li><strong>Cloud Infrastructure Implementation &amp; Administration:</strong><ul><li>Deploy, manage, and optimize enterprise-scale cloud resources within Microsoft Azure, ensuring optimal performance, governance, and resource utilization.</li><li>Administer hybrid virtualization architectures, transitioning existing virtual machines and workloads out of the on-premises Proxmox environment into designated Azure landing zones.</li><li>Maintain and configure base operating systems across enterprise Windows Server and Linux environments hosted in the cloud.</li></ul></li><li><strong>DevOps Platform Engineering &amp; Infrastructure as Code (IaC):</strong><ul><li>Design, build, and maintain automated CI/CD pipelines using Azure DevOps to support rapid, secure, and reliable software delivery cycles.</li><li>Author, review, and maintain infrastructure state using Infrastructure as Code tools, specifically Terraform, Bicep, and ARM Templates.</li><li>Develop automated operational scripts utilizing PowerShell to streamline recurring system administration and provisioning tasks.</li></ul></li><li><strong>Application Lifecycle &amp; Developer Collaboration:</strong><ul><li>Work closely with the development team to audit existing on-premises hosted applications and gather technical requirements for upcoming Azure cloud deployments.</li><li>Analyze the resource utilization and architectural dependencies of applications currently running on on-premises virtual machines to determine the optimal Azure cloud topology.</li><li>Evaluate and recommend whether applications should be migrated as traditional Infrastructure-as-a-Service (IaaS) virtual machines or refactored into cloud-native Azure resources (such as App Services, Azure SQL, or container instances) to maximize scalability and cost-efficiency.</li><li>Provide technical guidance to developers regarding cloud deployment pathways, access control configurations, and performance optimization on Azure.</li></ul></li><li><strong>Cloud Security, Identity, &amp; Monitoring:</strong><ul><li>Manage cloud governance, object lifecycles, and secure identity mapping through Azure Active Directory (Azure AD / Entra ID).</li><li>Configure comprehensive observability setups using Azure Monitor and Log Analytics to establish proactive system alerts, log analysis, and performance tracking.</li><li>Implement infrastructure hardening, security controls, and operational best practices across all deployed cloud frameworks.</li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A bachelor's degree in Computer Science, Computer Engineering, Information Technology, Cloud Engineering, System Administration, or related technical fields is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed.</li><li>A minimum of 5 years of professional experience in system administration, IT infrastructure operations, or cloud platforms architecture is required.</li><li>Demonstrated hands-on experience deploying, administering, and monitoring production cloud environments using Microsoft Azure is required.</li><li>Proven experience building automated CI/CD pipelines and developing infrastructure deployments utilizing Infrastructure as Code tools (Terraform, Bicep, or ARM Templates) is required.</li><li>Proven experience collaborating directly with software development teams to extract application performance metrics, translate software requirements into infrastructure specifications, and plan application modernization strategies is required.</li><li>Solid technical proficiency in scripting with PowerShell and configuring core infrastructure services, including Windows Server, Linux, and Azure Active Directory, is required.</li><li>Excellent analytical, problem-solving, and communication skills are required.</li><li>Practical technical experience supporting or executing system migrations from on-premises hypervisors (specifically Proxmox VE or VMware) to public cloud environments (Microsoft Azure) is highly desirable.</li><li>Official Microsoft certifications (e.g., Azure Administrator Associate, Azure DevOps Engineer Expert, or Azure Solutions Architect Expert) are highly desirable.</li><li>Fluency in English is required and knowledge of Arabic is desirable.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <br> </p> <p> <span>The Company</span> </p> <p>Toters is an on-demand e-commerce and delivery platform that enables customers to get anything in their city with the highest level of convenience.</p> <p>Technology is at the heart of everything we do. Our product and engineering teams work every day to build experiences that make customers lives easier while continuously improving internal systems to deliver faster and at the best cost.</p> <p>If you re excited about working in a high-growth startup environment and want to be part of a team shaping the future of how people shop in the Middle East, we d love to hear from you.</p> <p> <br> </p> <p> <span>About the Role</span> </p> <p>Are you passionate about building scalable backend systems while owning the cloud infrastructure that powers them? As a <span>Senior Backend Engineer (Platform &amp; DevOps) at Toters, you'll split your time between designing and developing production-grade backend services and improving the cloud platform, deployment pipelines, and operational excellence that enable our engineering teams to deliver software safely and efficiently.</span> </p> <p>In this role, you'll own services end-to-end from application design and implementation to deployment, monitoring, scalability, security, and production reliability. Working closely with Software Engineers, Product Managers, and Infrastructure teams, you'll help build resilient systems that power our products while continuously improving the developer experience.</p> <p> <span>In this role, you will:</span> </p> <p> <br> </p> <p> <span>Backend Engineering</span> </p> <ul> <li>Collaborate with cross-functional teams to translate business requirements into scalable backend solutions.</li> <li>Design, develop, test, and maintain high-performance backend services using PHP (Laravel).</li> <li>Design and build RESTful APIs and microservices that power customer-facing and internal applications.</li> <li>Write clean, maintainable, and well-tested code following engineering best practices.</li> <li>Optimize application performance, database queries, caching strategies, and system scalability.</li> <li>Participate in architecture discussions and contribute to technical decisions that improve long-term maintainability.</li> <li>Conduct thoughtful code reviews and mentor engineers through technical guidance and best practices.</li> </ul> <p> <span>Platform &amp; DevOps</span> </p> <ul> <li>Design, build, and maintain cloud infrastructure on AWS to support highly available and scalable applications.</li> <li>Build and improve CI/CD pipelines that enable fast, reliable, and secure software delivery.</li> <li>Manage containerized applications using Docker and Kubernetes.</li> <li>Automate infrastructure provisioning and configuration using Infrastructure as Code (Terraform or similar tools).</li> <li>Improve system observability through monitoring, logging, alerting, and performance dashboards.</li> <li>Optimize cloud infrastructure for scalability, reliability, security, and cost efficiency.</li> <li>Participate in production incident response, troubleshooting, root cause analysis, and post-incident reviews.</li> <li>Implement security best practices for applications, infrastructure, secrets management, and access control.</li> <li>Continuously improve deployment processes, operational tooling, and developer experience across engineering teams.</li> </ul> <p> <br> </p> <p> <span>Key Qualifications</span> </p> <ul> <li>Bachelor s degree in Computer Science, Engineering, or a related field.</li> <li>6+ years of experience in backend software engineering, with significant hands-on experience in cloud infrastructure and DevOps practices.</li> <li>Strong experience developing backend applications using <span>PHP (Laravel).</span> </li> <li>Solid understanding of Object-Oriented Programming (OOP), SOLID principles, design patterns, and software architecture.</li> <li>Experience designing and building RESTful APIs, distributed systems, and microservices.</li> <li>Strong experience with relational databases such as <span>PostgreSQL or MySQL, along with caching technologies such as Redis.</span> </li> <li>Strong hands-on experience with <span>AWS, including services such as EC2, ECS, Lambda, RDS, S3, IAM, CloudWatch, VPC, and SQS.</span> </li> <li>Experience building and maintaining CI/CD pipelines using GitHub Actions, GitLab CI, Jenkins, or similar tools.</li> <li>Experience working with <span>Docker and Kubernetes in production environments.</span> </li> <li>Experience using Infrastructure as Code tools such as <span>Terraform or CloudFormation.</span> </li> <li>Strong understanding of Linux systems, networking fundamentals, and cloud security best practices.</li> <li>Experience implementing monitoring, logging, and observability solutions using tools such as CloudWatch, Grafana, Prometheus, or the ELK stack.</li> <li>Experience owning production systems, participating in on-call rotations, and resolving production incidents.</li> <li>Strong communication skills with the ability to collaborate across teams and mentor engineers.</li> <li>Passion for building scalable, secure, and reliable systems while continuously improving engineering excellence.</li> </ul> <p> <br> </p> <p> <span>Nice to Have</span> </p> <ul> <li>Experience with <span>Go, Python, or additional backend programming languages.</span> </li> <li>Experience with messaging and streaming technologies such as <span>Kafka, RabbitMQ, or AWS SQS/SNS.</span> </li> <li>Experience deploying serverless applications using AWS Lambda.</li> <li>Experience with Helm, ArgoCD, or GitOps workflows.</li> <li>Experience building Internal Developer Platforms (IDPs) or improving developer tooling.</li> <li>Experience with service mesh technologies such as Istio or Linkerd.</li> <li>Experience working in high-growth technology companies, e-commerce, or on-demand delivery platforms.</li> <li>AWS certifications are a plus.</li> </ul> <p> <br> </p> <p> <span>Why Toters?</span> </p> <ul> <li>Flexible work environment with hybrid-friendly roles.</li> <li>Opportunity to work across software engineering and cloud infrastructure, building systems that directly power Toters' products.</li> <li>Solve complex engineering challenges involving backend architecture, cloud infrastructure, automation, and distributed systems.</li> <li>Collaborate with talented engineers in a culture of ownership, mentorship, and continuous learning.</li> <li>Direct impact on products used by thousands of customers every day.</li> <li>Competitive compensation package.</li> <li>Exclusive discounts on Toters orders.</li> <li>First-class medical insurance.</li> </ul></div></section>

<p><h4>About the company</h4> <p>IBC Group is an industrial solutions provider specializing in advanced metal coatings, component repair, and performance engineering. We partner with manufacturers to extend the life of critical equipment, improve performance, and solve challenges related to wear, corrosion, and durability. Our capabilities include a wide range of thermal spray and performance coating technologies, supported by metallurgical expertise to ensure solutions meet demanding specifications. From restoring worn components to enhancing new parts, our work helps customers reduce downtime and improve reliability across a variety of industries. IBC Group operates focused on leveraging advanced surface engineering solutions globally.</p> <p>IBC Group is an equal opportunity employer. Full-time employees qualify for additional benefits like medical, vision, and dental insurance, paid time off (i.e. vacation), and retirement savings options.</p> <h4>Position summary</h4> <p>We are seeking an experienced thermal spray process engineer to support and improve thermal spray coating operations in a manufacturing environment. This position is responsible for process development, production support, process documentation, quality improvement, troubleshooting, customer support, and continuous improvement initiatives related to thermal spray technologies.</p> <p>The ideal candidate will have strong hands-on and technical experience with multiple thermal spray processes, including HVOF, plasma spray, flame spray, and twin-wire arc spray systems. Crucially, this individual must possess the ability to lead end-to-end technical projects related to component parts repair—orchestrating everything from pre-machining and surface prep to thermal spray application and final post-machining operations (including precision grinding). This role works closely with production, customers, and leadership to ensure coating performance, operational efficiency, and compliance with customer and industry requirements.</p> <p>Due to ITAR and customer compliance requirements, candidates must be either a U.S. citizen or U.S. permanent resident (Green Card holder).</p> <h4>Essential duties and responsibilities</h4> <ul> <li><strong>Process development:</strong> Develop, optimize, and maintain thermal spray coating processes for production and new customer applications.</li> <li><strong>Technical expertise:</strong> Provide core technical expertise for HVOF (High Velocity Oxygen Fuel), plasma spray, flame spray, and twin-wire arc spray systems.</li> <li><strong>Project leadership & parts repair:</strong> Lead comprehensive technical projects focused on industrial parts repair, successfully managing the full sequence of operational steps including necessary pre-machining, thermal spray coating, and precision post-machining/grinding.</li> <li><strong>Troubleshooting:</strong> Troubleshoot coating, equipment, and process issues to improve quality, repeatability, and throughput.</li> <li><strong>Contract review:</strong> Perform daily contract review on incoming jobs, creating precise process instructions in the ERP system for production staff to follow.</li> <li><strong>Production support:</strong> Support production teams with process parameters, work instructions, operator training, and process controls, taking a primarily hands-on approach.</li> <li><strong>Tooling & design:</strong> Design fixturing and masking for customer parts as needed.</li> <li><strong>Technical documentation:</strong> Read, interpret, and create blueprints, technical drawings, schematics, and computer-generated reports.</li> <li><strong>Metallurgical analysis:</strong> Perform coating evaluations, root cause investigations, and metallurgical analysis to identify process improvements and resolve customer issues.</li> <li><strong>Capital improvements:</strong> Assist with equipment evaluations, maintenance coordination, and capital improvement projects.</li> <li><strong>Customer interface:</strong> Serve as the primary technical resource for customers regarding coating selection, process capabilities, feasibility assessments, and root cause investigations.</li> <li><strong>Quality compliance:</strong> Follow all AS9100/ISO 9001 standards, internal quality policies, OSHA safety regulations, and company safety policies.</li> <li><strong>General assignments:</strong> Complete additional assignments and projects as prescribed by your supervisor.</li> </ul> <h4>Job requirements</h4> <ul> <li><strong>Citizenship:</strong> Must be a U.S. citizen or Green Card holder. Sponsorship is not provided for this position.</li> <li><strong>Education:</strong> Bachelor’s degree in materials engineering, metallurgical engineering, mechanical engineering, manufacturing engineering, or a related engineering discipline is required.</li> <li><strong>Experience:</strong> A minimum of 5 years of engineering experience in thermal spray or related coatings technologies is required.</li> <li><strong>Technology competency:</strong> Demonstrated hands-on experience with HVOF, plasma spray, flame spray, and twin-wire arc spray operations.</li> <li><strong>Equipment know-how:</strong> Experience operating, troubleshooting, and optimizing industrial thermal spray equipment is strongly preferred.</li> <li><strong>Manufacturing process depth:</strong> Strong understanding of coating properties, metallurgy, surface preparation, masking, and crucial finishing operations (including pre- and post-coat machining and grinding tolerances).</li> <li><strong>Problem solving:</strong> Proven experience troubleshooting thermal spray processes and complex coating quality issues.</li> <li><strong>Software:</strong> SolidWorks or equivalent 3-D modeling software experience is required.</li> <li><strong>Leadership & communication:</strong> Strong communication skills with a proven ability to train operators, lead technical projects cross-functionally, and collaborate across departments.</li> <li><strong>Organization:</strong> Must have excellent organizational and project management skills.</li> <li><strong>Software proficiency:</strong> Must be proficient in Microsoft Office software.</li> <li><strong>Physical demands:</strong> Ability to work in a manufacturing environment with exposure to noise, heat, dust, and industrial equipment. Ability to stand, walk, bend, and lift up to 50 pounds occasionally.</li> <li><strong>PPE:</strong> Ability to wear required personal protective equipment, including respirators, eye, and hearing protection when necessary.</li> <li><strong>Screening:</strong> All employment at IBC Group is conditional upon results from a background check and drug test.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <div> <p> <strong>Olgoonik is an Equal Opportunity Employer</strong> </p> <p> <br> </p> <p> <strong>Overview:</strong> </p> <p>Support the development and enhancement of training capabilities for the Internal Security Forces (ISF) by advising on curriculum design, instructor development, and academy management. The role focuses on building sustainable training programs, including advanced and specialized courses, while also providing guidance on equipment procurement, training implementation, and operational readiness. The SME conducts assessments, site visits, and market research to ensure training and resources align with operational needs and established standards. </p> <p> <strong>Primary Responsibilities:</strong> </p> <div> <ul> <li>Work with ISF to design a plan to create the structure and curriculum for advanced/follow-on courses at the academy. These courses may include but are not limited to: Leadership and Development, Advanced Investigations, Tactics, Specialized Operations, Counter Drugs, Counter Financial Crimes, Maintaining Equipment, Defensive Tactics and Use of Force, Prisons and Corrections, and Information Technology (including telecommunications), but will be based on the determination of the ISF and INL/Beirut. The ISF does not currently conduct any specialized or advanced training for their officers beyond basic training, and they are not aware of how to create curriculum for an advanced/follow-on course. </li> <li>The SME does not have to design the actual courses, but the intent is to show the ISF how to design and implement their own courses through program development, course design, and instructor development. </li> <li>Curriculum design and evaluation.<em> </em>Scenario- based training development. Academy management and best practices. Advise INL/Beirut on the best type of equipment to procure based on his/her experience and needs of the ISF to ensure that select ISF units (including Mobile Forces, Gendarmerie, and Drug</li> <li>Repression Bureau) can conduct high-risk operations, surveillance, counter drugs, counter financial crimes, and other necessary activities identified by INL/Beirut and the SME.</li> <li>Create a phased and prioritized procurement plan which also validates that the ISF units have training and can maintain/sustain the equipment. In cases where the ISF does not have the skills to operate the equipment, ensure the project trains them to do so. </li> <li>Conduct market research to collect the factors needed for a correct recommendation. </li> <li>Advise INL/Beirut on the best type of training to include in projects based on his/her experience and needs of the ISF to ensure that select ISF units (including Mobile Forces, Gendarmerie, and Drug Repression Bureau) can conduct high-risk operations, surveillance, counter drugs, counter financial crimes, and other necessary activities identified by INL/Beirut and the SME. </li> <li>Incorporate recommendations into project plans. </li> <li>Conduct site visits, to ensure implementer conducts training in accordance and to ensure ISF is using equipment in accordance with INL/Beirut expectations, when asked by INL/Beirut. </li> <li>Additional responsibilities may involve instructor development, training the trainers to ensure that the modified/new curriculum will be utilized in an effective way..</li> </ul> </div> <p> <strong>Supervisory Responsibilities: </strong> </p> <div> <ul> <li>N/A</li> </ul> </div> <p> <strong>Education and/or Experience:</strong> </p> <ul> <li>Bachelor s degree from an accredited institution in engineering (preferably mechanical and/or electrical engineering, but civil engineering will work.</li> <li>Five (5) to eight (8) years of experience within law enforcement that includes 3 years in curriculum development as well as equipment procurement and training support.</li> <li>Must be employed in the respective lines of work for which they are being considered (i.e. police expert, engineer, etc.) or be recently retired/separated within the last five (5) years.</li> <li>Ability to communicate in English (Foreign Service Institute standard level four for writing, reading comprehension, speaking for U.S. citizens.</li> <li>Excellent verbal and writing skills.</li> <li>Experience in curriculum development, as well as equipment procurement, including expertise in training.</li> </ul> <p> <strong>Knowledge, Skills, and Abilities:</strong> </p> <ul> <li>The ability and willingness to train other individuals in their area of expertise, as needed.</li> <li>Demonstrated experience and familiarity with U.S. Government contracting processes and procedures.</li> <li>Experience working overseas (especially the middle east); </li> <li>Experience working with INL.</li> <li>Experience working in an Embassy environment and police consultancy experience </li> <li>Knowledge in Arabic (for overseas experts) and French languages.</li> <li>Excellent verbal and writing skills. </li> <li>Ability to communicate in English (Foreign Service Institute standard level four for writing, reading comprehension, speaking for U.S. citizens.</li> </ul> <p> <strong>Certificates, Licenses, Registrations: </strong> </p> <div> <ul> <li>Valid U.S. driver s license and ability to operate a standard transmission vehicle (an International Driving Permit for third/host country nationals). Note: Driving in Lebanon is challenging so INL will allocate funding for a driver and vehicle for the SME during working hours. </li> <li>Good health and be able to pass requisite physical, medical and psychological tests if required for assigned mission/country and be able to sustain a deployment up to nine (9) months. </li> <li>Valid U.S. passport (for non U.S. citizens, valid passport from their country of citizenship) for at least six months at all times.</li></ul></div> </div> </div></div></section>

The Facility Manager is responsible for overseeing the efficient operation and maintenance of multiple sites within the assigned zone. This role ensures that all facilities operate at optimal performance, contractual obligations are met, and clients receive high-quality service. The ideal candidate combines strong technical expertise, operational leadership, and client relationship management skills to drive excellence across all managed sites. <br> <br>Key responsibilities: <br>· Ensure all sites are technically sound and operating at peak efficiency by continuously evaluating system performance, identifying potential issues early, and coordinating corrective actions to prevent disruptions. <br>· Monitor and enforce full compliance with contractual obligations, service level agreements (SLAs), and applicable local regulatory requirements. <br>· Conduct regular and systematic site inspections to assess equipment condition, operational performance and safety standards. Document all findings in detailed technical reports, including identified risks, deficiencies, recommended corrective actions, and timelines. Present clear and structured reports to clients and internal stakeholders. <br>· Develop, implement, and continuously optimize preventive maintenance plans for all systems and assets. Ensure maintenance schedules are followed rigorously, resources are properly allocated, and maintenance activities are executed in line with contractual requirements. <br>· Utilize CAFM system to track, monitor operational parameters, approve work orders, and to ensure sound data entry. <br>· Ensure 24/7 operational readiness and responsiveness by maintaining escalation procedures, on-call coverage, and rapid response protocols. Coordinate emergency interventions when required to minimize service disruption and restore operations efficiently. <br>· Oversee timely execution of all planned and reactive maintenance activities, ensuring adherence to agreed timelines and quality standards. Manage and coordinate subcontractors, ensuring their performance aligns with contractual expectations, safety procedures, and technical requirements. <br>· Conduct frequent meetings with clients to discuss performance and room for improvements. <br>· Propose value added services to clients and highlight opportunities for betterments, upgrades, and renovations and prepare proposals accordingly. <br>· Prepare and deliver periodic performance reports to clients, including KPIs, maintenance activities, incident summaries, compliance status, and improvement initiatives. <br>· Maintain a high level of client satisfaction through proactive service and communication. <br> <br>Qualifications: <br>· Bachelor's degree in Engineering; preferably Electrical or Mechanical Engineer. <br>· Fluent in French. <br>· IFMA or MEFMA certification is highly desirable. <br>· Proven experience in facility management, site management, or a similar operational role with minimum 7+ years of experience. <br>· Strong leadership, team management, and stakeholder coordination skills. <br>· Excellent communication, reporting, and client relationship management abilities. <br>· Demonstrated ability to manage multiple sites, priorities, and teams simultaneously. <br>· Strong problem-solving skills with a proactive and results-oriented approach. <br>· Coaching and mentoring ability to develop technical staff and improve overall team capability. <br>· Ability to lead by example and foster a disciplined, safety-focused work culture. <br>· Strong decision-making skills under pressure with a focus on practical and timely solutions

<p><strong>Org. Setting and Reporting</strong></p><p>UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff.UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you.</p><p>The incumbent reports to the assigned Senior TVET Instructor or Deputy Principal of Training Centre</p><p><strong>Responsibilities</strong></p><ul><li>Supports the design and development of learning programmes and curricula including supporting in organizing and conducting occupational and competency analyses within their area of specialization, drafting programme profiles, learning guides and manuals, assessing and integrating new and emerging technologies into the subject specializations, and assisting in integrating career guidance and counselling in the learning programmes.</li><li>Facilitates the delivery of the school-based and work-based learning programmes assigned to them including designing and preparing training venues, identifying and proper utilizing of the facilities and equipment, selecting the trainees, developing inclusive training (lessons) plans, facilitating and managing learning in classrooms, laboratories, workshops, and workplaces, employing adult learning strategies including integrating trainees with disabilities and special learning needs, and mainstreaming Occupational Health and Safety (OSH) and core skills for life and work in the learning delivery.</li><li>Designs student assessments both formative and summative assessments, practice-based and knowledge-based skills tests; Develops assessment sheets, grids and inclusive skills assessment implementation plans including assessment of core skills and Occupational Safety and Health (OSH); Conducts knowledge and practice-based assessments and tests according to the assessment implementation plan.</li><li>Builds linkages with employers, workers, and TVET instructors in their specialisations; Collects and utilises available labour market information (LMI) for their training courses; supports conducting and analysing skills needs and anticipation assessments, employers surveys, trainees and graduate trace studies to identify skills gaps, needs, and mismatches for their learning programmes.</li><li>Applies quality assurance tools and processes across the training cycle of their training courses according to UNRWA TVET Quality Assurance Framework.</li><li>Supports TVET greening and digitalization initiatives and activities; Designs and implements green and digital learning programmes; Integrates green and digital skills into their training courses; Develops and facilitates synchronous and asynchronous training sessions.</li><li>Collaborates with other instructors and staff members in coordinating the teaching and learning process, keeping respectful environment at the Centre, maintaining order and discipline in the Centre, and implementing well-organized co-curricular activities, supporting the design and implementation of the Occupational Health and Safety (OSH) measures and tools and reports on incidents and risks in the Centre.</li><li>Performs such other duties as may be assigned</li></ul><p><strong>Competencies</strong></p><p>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default.</p><p>Following Instructions and Procedures Relating and Networking Creating and Innovating Applying Technical Expertise Planning and Organizing</p><p><strong>Desired Candidate Profile</strong></p><ul><li>A university degree of four years from an accredited educational institution in an approved course of study with major specialization in the field of subject taught.</li><li>No experience at this entry level of TVET Instructor (Electronics Engineer) - grade 11, is required.</li><li>Applicants are required to mention if they have close relative(s) in UNRWA (mother, father, daughter, son, sister brother), please provide full name(s) and relationship. If applicable, please provide further details below.</li><li>Applicants are required to mention if they are a Palestine refugee. If yes, please provide your Registration Card Number.</li><li>Candidates are required to make a declaration as to whether they have any current or past affiliations with non-governmental organisations, academic institutions, political organisations, military, or have/are engaged in activities or have made any public statements, that could be seen to impact their neutrality, objectivity or independence in the performance of their duties for the UN / UNRWA. Any declaration will not necessarily disqualify candidates from consideration for this post.</li><li>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.</li><li>English and Arabic are required.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The IC is to provide specialized technical expertise in the implementation, administration, monitoring, and optimization of cloud infrastructure and DevOps platforms within Microsoft Azure. The IC will be responsible for ensuring the availability, security, scalability, and performance of enterprise systems, managing CI/CD pipelines, and writing Infrastructure as Code (IaC). Crucially, the IC will work in close coordination with the internal development team to analyze existing on-premises application architectures, gather deployment requirements, and translate current on-premises VM resource metrics into optimized, cloud-native Azure resource allocations. The consultant will also execute the tactical technical migration of legacy systems from an on-premises Proxmox virtualization environment to the Microsoft Azure cloud platform.<br> Work Location<br>UN-House ESCWA / Hybrid<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>Background: The Economic and Social Commission for Western Asia (ESCWA) forms part of the United Nations Secretariat and, like the other regional commissions, operates under the supervision of the United Nations Economic and Social Council. ESCWA comprises 21 Arab countries in Western Asia and North Africa. ESCWA provides a framework for the formulation and harmonization of sectoral policies for member countries, a platform for congress and coordination, a home for expertise and knowledge, and an information observatory. ESCWA activities are coordinated with the divisions and main offices of the Headquarters of the United Nations, specialized agencies, and international and regional organizations, including the League of Arab States and its subsidiary bodies, and the Gulf Cooperation Council. This position is located in the Decision-Support and Data Science Division (DSDSD). The Decision-Support and Data Science Division is part of ESCWA's broader modernization and innovation efforts, providing advanced analytics, secure digital platforms, and decision-support services within ESCWA, other UN entities, and Member States. Aligned with the UN 2.0 agenda and grounded in operational resilience, DSDS leverages cutting-edge hybrid infrastructure, scalable cloud tech frameworks, and modern deployment models to ensure high availability, security, and performance for critical digital assets. Its core functions include enterprise cloud environment management, infrastructure automation, continuous integration and continuous deployment (CI/CD) optimization, and the migration of legacy on-premises platforms to advanced public cloud ecosystems. Through these capabilities, DSDS maintains reliable, enterprise-grade digital decision-support tools that empower evidence-based decision-making and foster organizational efficiency across the region. Under the supervision of the Chief of the Decision-Support and Data Science Division and in close collaboration with the infrastructure and digital development teams, the Individual Contractor (IC) will support the implementation, automation, secure hosting, and optimization of core cloud systems and scalable technology environments to support strategic initiative delivery. Duties and responsibilities: The Cloud Systems and DevOps Analyst will perform the following tasks: - Cloud Infrastructure Implementation &amp; Administration: o Deploy, manage, and optimize enterprise-scale cloud resources within Microsoft Azure, ensuring optimal performance, governance, and resource utilization. o Administer hybrid virtualization architectures, transitioning existing virtual machines and workloads out of the on-premises Proxmox environment into designated Azure landing zones. o Maintain and configure base operating systems across enterprise Windows Server and Linux environments hosted in the cloud. - DevOps Platform Engineering &amp; Infrastructure as Code (IaC): o Design, build, and maintain automated CI/CD pipelines using Azure DevOps to support rapid, secure, and reliable software delivery cycles. o Author, review, and maintain infrastructure state using Infrastructure as Code tools, specifically Terraform, Bicep, and ARM Templates. o Develop automated operational scripts utilizing PowerShell to streamline recurring system administration and provisioning tasks. - Application Lifecycle &amp; Developer Collaboration: o Work closely with the development team to audit existing on-premises hosted applications and gather technical requirements for upcoming Azure cloud deployments. o Analyze the resource utilization and architectural dependencies of applications currently running on on-premises virtual machines to determine the optimal Azure cloud topology. o Evaluate and recommend whether applications should be migrated as traditional Infrastructure-as-a-Service (IaaS) virtual machines or refactored into cloud-native Azure resources (such as App Services, Azure SQL, or container instances) to maximize scalability and cost-efficiency. o Provide technical guidance to developers regarding cloud deployment pathways, access control configurations, and performance optimization on Azure. - Cloud Security, Identity, &amp; Monitoring: o Manage cloud governance, object lifecycles, and secure identity mapping through Azure Active Directory (Azure AD / Entra ID). o Configure comprehensive observability setups using Azure Monitor and Log Analytics to establish proactive system alerts, log analysis, and performance tracking. o Implement infrastructure hardening, security controls, and operational best practices across all deployed cloud frameworks.<br> Qualifications/special skills<br>A bachelor's degree in Computer Science, Computer Engineering, Information Technology, Cloud Engineering, System Administration, or related technical fields is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 5 years of professional experience in system administration, IT infrastructure operations, or cloud platforms architecture is required. Demonstrated hands-on experience deploying, administering, and monitoring production cloud environments using Microsoft Azure is required. Proven experience building automated CI/CD pipelines and developing infrastructure deployments utilizing Infrastructure as Code tools (Terraform, Bicep, or ARM Templates) is required. Proven experience collaborating directly with software development teams to extract application performance metrics, translate software requirements into infrastructure specifications, and plan application modernization strategies is required. Solid technical proficiency in scripting with PowerShell and configuring core infrastructure services, including Windows Server, Linux, and Azure Active Directory, is required. Excellent analytical, problem-solving, and communication skills are required. Practical technical experience supporting or executing system migrations from on-premises hypervisors (specifically Proxmox VE or VMware) to public cloud environments (Microsoft Azure) is highly desirable. Official Microsoft certifications (e.g., Azure Administrator Associate, Azure DevOps Engineer Expert, or Azure Solutions Architect Expert) are highly desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English is required and knowledge of Arabic is desirable. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p>The IC will provide specialized technical expertise in the implementation, administration, monitoring, and optimization of cloud infrastructure and DevOps platforms within Microsoft Azure. The IC will be responsible for ensuring the availability, security, scalability, and performance of enterprise systems, managing CI/CD pipelines, and writing Infrastructure as Code (IaC). Crucially, the IC will work in close coordination with the internal development team to analyze existing on-premises application architectures, gather deployment requirements, and translate current on-premises VM resource metrics into optimized, cloud-native Azure resource allocations. The IC will also execute the tactical technical migration of legacy systems from an on-premises Proxmox virtualization environment to the Microsoft Azure cloud platform.</p><p><strong>Background:</strong> The Economic and Social Commission for Western Asia (ESCWA) forms part of the United Nations Secretariat and, like the other regional commissions, operates under the supervision of the United Nations Economic and Social Council. ESCWA comprises 21 Arab countries in Western Asia and North Africa. ESCWA provides a framework for the formulation and harmonization of sectoral policies for member countries, a platform for congress and coordination, a home for expertise and knowledge, and an information observatory. ESCWA activities are coordinated with the divisions and main offices of the Headquarters of the United Nations, specialized agencies, and international and regional organizations, including the League of Arab States and its subsidiary bodies, and the Gulf Cooperation Council. This position is located in the Decision-Support and Data Science Division (DSDSD). The Decision-Support and Data Science Division is part of ESCWA's broader modernization and innovation efforts, providing advanced analytics, secure digital platforms, and decision-support services within ESCWA, other UN entities, and Member States. Aligned with the UN 2.0 agenda and grounded in operational resilience, DSDS leverages cutting-edge hybrid infrastructure, scalable cloud tech frameworks, and modern deployment models to ensure high availability, security, and performance for critical digital assets. Its core functions include enterprise cloud environment management, infrastructure automation, continuous integration and continuous deployment (CI/CD) optimization, and the migration of legacy on-premises platforms to advanced public cloud ecosystems. Through these capabilities, DSDS maintains reliable, enterprise-grade digital decision-support tools that empower evidence-based decision-making and foster organizational efficiency across the region. Under the supervision of the Chief of the Decision-Support and Data Science Division and in close collaboration with the infrastructure and digital development teams, the Individual Contractor (IC) will support the implementation, automation, secure hosting, and optimization of core cloud systems and scalable technology environments to support strategic initiative delivery.</p><p><strong>Duties and responsibilities:</strong> Within delegated authority, the IC will be responsible for independently performing the following:</p><ul><li><strong>Cloud Infrastructure Implementation &amp; Administration:</strong><ul><li>Deploy, manage, and optimize enterprise-scale cloud resources within Microsoft Azure, ensuring optimal performance, governance, and resource utilization.</li><li>Administer hybrid virtualization architectures, transitioning existing virtual machines and workloads out of the on-premises Proxmox environment into designated Azure landing zones.</li><li>Maintain and configure base operating systems across enterprise Windows Server and Linux environments hosted in the cloud.</li></ul></li><li><strong>DevOps Platform Engineering &amp; Infrastructure as Code (IaC):</strong><ul><li>Design, build, and maintain automated CI/CD pipelines using Azure DevOps to support rapid, secure, and reliable software delivery cycles.</li><li>Author, review, and maintain infrastructure state using Infrastructure as Code tools, specifically Terraform, Bicep, and ARM Templates.</li><li>Develop automated operational scripts utilizing PowerShell to streamline recurring system administration and provisioning tasks.</li></ul></li><li><strong>Application Lifecycle &amp; Developer Collaboration:</strong><ul><li>Work closely with the development team to audit existing on-premises hosted applications and gather technical requirements for upcoming Azure cloud deployments.</li><li>Analyze the resource utilization and architectural dependencies of applications currently running on on-premises virtual machines to determine the optimal Azure cloud topology.</li><li>Evaluate and recommend whether applications should be migrated as traditional Infrastructure-as-a-Service (IaaS) virtual machines or refactored into cloud-native Azure resources (such as App Services, Azure SQL, or container instances) to maximize scalability and cost-efficiency.</li><li>Provide technical guidance to developers regarding cloud deployment pathways, access control configurations, and performance optimization on Azure.</li></ul></li><li><strong>Cloud Security, Identity, &amp; Monitoring:</strong><ul><li>Manage cloud governance, object lifecycles, and secure identity mapping through Azure Active Directory (Azure AD / Entra ID).</li><li>Configure comprehensive observability setups using Azure Monitor and Log Analytics to establish proactive system alerts, log analysis, and performance tracking.</li><li>Implement infrastructure hardening, security controls, and operational best practices across all deployed cloud frameworks.</li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><p>A bachelor's degree in Computer Science, Computer Engineering, Information Technology, Cloud Engineering, System Administration, or related technical fields is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 3 years of professional experience in system administration, IT infrastructure operations, or cloud platforms architecture is required. Demonstrated hands-on experience deploying, administering, and monitoring production cloud environments using Microsoft Azure is required. Proven experience building automated CI/CD pipelines and developing infrastructure deployments utilizing Infrastructure as Code tools (Terraform, Bicep, or ARM Templates) is required. Proven experience collaborating directly with software development teams to extract application performance metrics, translate software requirements into infrastructure specifications, and plan application modernization strategies is required. Solid technical proficiency in scripting with PowerShell and configuring core infrastructure services, including Windows Server, Linux, and Azure Active Directory, is desirable. Practical technical experience supporting or executing system migrations from on-premises hypervisors (specifically Proxmox VE or VMware) to public cloud environments (Microsoft Azure) is highly desirable. Official Microsoft certifications (e.g., Azure Administrator Associate, Azure DevOps Engineer Expert, or Azure Solutions Architect Expert) are highly desirable.</p><p>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English is required and knowledge of Arabic is desirable. Note: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and Knowledge of equals a rating of confident in two of the four areas.</p>

<p><h4>Description</h4> <p>Aspire Software is looking for a DevOps engineer to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>Key responsibilities</h4> <p><strong>Cloud infrastructure</strong></p> <ul> <li>Operate and improve the AWS infrastructure including EC2, ECS, Lambda, RDS, ElastiCache, SQS, IAM, VPC, networking, Cloudflare, and Route 53.</li> <li>Drive infrastructure as code maturity. Terraform is in use today; bring it to a state where every change to production goes through reviewed, version-controlled IaC.</li> <li>Right-size the environment. AWS reserved instances and a heavy resource footprint mean there is real money on the table - identify, propose, and execute the savings.</li> <li>Establish a defensible backup, restore, and disaster recovery posture. Set and test RTO and RPO targets. Run restore drills, not just backup jobs.</li> <li>Move monitoring from reactive CloudWatch alarms to real observability - APM, structured logging, per-tenant performance visibility, and alerts that wake people up for the right reasons.</li> <li>Manage the on-premise to cloud bridge that connects the Clubspeed client to the cloud via Amazon SQS - keep it healthy and look for ways to simplify it over time.</li> </ul> <p><strong>CI/CD and developer experience</strong></p> <ul> <li>Own GitHub Actions across Clubspeed (.NET, Node.js, React, Next.js) and Resova (PHP / Laravel, Angular, MySQL). Build pipelines that are fast, predictable, and trusted by the team.</li> <li>Bake quality and security gates into the pipeline - unit and integration tests, SAST, DAST, dependency scanning, SBOM generation, license checks, container scanning, and secrets detection.</li> <li>Lead the move away from long-lived credentials in repos. Stand up real secrets management (AWS Secrets Manager, GitHub OIDC, or equivalent) and rotate everything that needs rotating.</li> </ul> <p><strong>Security and compliance</strong></p> <ul> <li>Lead the PCI DSS 4.0.1 remediation program, in partnership with the CTO, the engineering leads, and the Manos Group security team.</li> <li>Implement and maintain SBOMs and open-source license tracking across all repos.</li> <li>Tighten IAM, network segmentation, and audit logging across AWS. Make least privilege a default, not an aspiration.</li> <li>Coordinate third-party penetration tests and own the remediation work that comes out of them.</li> <li>Keep Vanta accurate and useful, not a check-the-box exercise.</li> </ul> <p><strong>Internal IT</strong></p> <ul> <li>Own the day-to-day IT experience for the team - laptops, accounts, onboarding, offboarding, MFA, SSO, and the small things that compound into a good or bad working environment.</li> <li>Manage endpoint hygiene - device management, antivirus or EDR, patching, and a sane response to lost or compromised devices.</li> <li>Be the practical point person for vendor management on the IT side - licensing, renewals, and consolidation opportunities.</li> </ul> <p><strong>Working with agentic AI</strong></p> <ul> <li>Embrace and actively use agentic AI tools in your own work - infrastructure changes, pipeline maintenance, incident response, log analysis, and IT operations.</li> <li>Build agentic workflows that automate repetitive DevOps and IT work - alert triage, runbook execution, access provisioning, vulnerability triage, and routine support requests.</li> <li>Partner with the CTO and the broader Manos Group on cross-portfolio AI initiatives, and share what works back into the group.</li> </ul> <h4>Requirements</h4> <p><strong>Experience</strong></p> <ul> <li>5+ years in a hands-on DevOps, SRE, or platform engineering role, with at least 2 years as the senior or lead DevOps person on a meaningful production environment.</li> <li>Direct, hands-on AWS experience across the services in scope - EC2, ECS, Lambda, RDS (SQL Server and MySQL), ElastiCache, SQS, IAM, VPC, CloudWatch. Multi-region experience is a plus.</li> <li>Strong Terraform background. You have written and maintained real IaC, not just inherited it.</li> <li>GitHub Actions experience at depth - reusable workflows, matrix builds, environments, OIDC to cloud, and the kind of pipeline design that scales beyond a single team.</li> <li>Practical security background. You have led or materially contributed to PCI DSS, SOC 2, or equivalent remediation work, and you can read a SAST or dependency report and prioritise it sensibly.</li> </ul> <p><strong>Technical range</strong></p> <ul> <li>Fluent in Linux, networking fundamentals, and at least one scripting language used in anger (Python or shell, Node.js or PowerShell a bonus).</li> <li>Container experience - Docker, ECS, image hygiene, and an opinion about base images and patching.</li> <li>Database operations background sufficient to support engineering on MS SQL Server, MySQL, and Redis - backups, restores, performance triage, and migration support. You do not need to be a DBA, but you should not be afraid of one.</li> <li>Observability and monitoring experience - CloudWatch is the starting point; experience with an APM (Datadog, New Relic, Dynatrace, Honeycomb, or similar) is valuable.</li> <li>Cloudflare or equivalent CDN / WAF experience.</li> <li>Hands-on use of modern AI coding and ops tools - Claude Code, Cursor, GitHub Copilot, MCP based agents, or similar - in your own day-to-day work.</li> </ul> <p><strong>Operating style</strong></p> <ul> <li>Owner, not coordinator. You take problems end to end, including the unglamorous parts.</li> <li>Calm under pressure. Incidents, audits, and migrations are part of the job - they should not be a personality test.</li> <li>Honest about trade-offs. You do not oversell quick wins and you do not hide the cost of doing things properly.</li> <li>Communicates well with engineers, executives, auditors, and end users. The IT side of the job requires patience and clarity.</li> <li>Bias to automate. If you have done it three times, the fourth time should be a script, a workflow, or an agent.</li> </ul> <p><strong>Bonus points</strong></p> <ul> <li>Experience supporting a hybrid environment that includes on-premise components syncing to cloud.</li> <li>Experience running a PCI DSS audit through to a clean report.</li> <li>Familiarity with Vanta, Drata, or similar compliance tooling.</li> <li>Track record of meaningful AWS cost reduction backed by data.</li> <li>M365 administration depth - Entra ID, Intune, Conditional Access, cross-tenant scenarios.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The IC will provide specialized technical expertise in the implementation, administration, monitoring, and optimization of cloud infrastructure and DevOps platforms within Microsoft Azure. The IC will be responsible for ensuring the availability, security, scalability, and performance of enterprise systems, managing CI/CD pipelines, and writing Infrastructure as Code (IaC). Crucially, the IC will work in close coordination with the internal development team to analyze existing on-premises application architectures, gather deployment requirements, and translate current on-premises VM resource metrics into optimized, cloud-native Azure resource allocations. The IC will also execute the tactical technical migration of legacy systems from an on-premises Proxmox virtualization environment to the Microsoft Azure cloud platform.<br> Work Location<br>UN-House ESCWA<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>Background: The Economic and Social Commission for Western Asia (ESCWA) forms part of the United Nations Secretariat and, like the other regional commissions, operates under the supervision of the United Nations Economic and Social Council. ESCWA comprises 21 Arab countries in Western Asia and North Africa. ESCWA provides a framework for the formulation and harmonization of sectoral policies for member countries, a platform for congress and coordination, a home for expertise and knowledge, and an information observatory. ESCWA activities are coordinated with the divisions and main offices of the Headquarters of the United Nations, specialized agencies, and international and regional organizations, including the League of Arab States and its subsidiary bodies, and the Gulf Cooperation Council. This position is located in the Decision-Support and Data Science Division (DSDSD). The Decision-Support and Data Science Division is part of ESCWA's broader modernization and innovation efforts, providing advanced analytics, secure digital platforms, and decision-support services within ESCWA, other UN entities, and Member States. Aligned with the UN 2.0 agenda and grounded in operational resilience, DSDS leverages cutting-edge hybrid infrastructure, scalable cloud tech frameworks, and modern deployment models to ensure high availability, security, and performance for critical digital assets. Its core functions include enterprise cloud environment management, infrastructure automation, continuous integration and continuous deployment (CI/CD) optimization, and the migration of legacy on-premises platforms to advanced public cloud ecosystems. Through these capabilities, DSDS maintains reliable, enterprise-grade digital decision-support tools that empower evidence-based decision-making and foster organizational efficiency across the region. Under the supervision of the Chief of the Decision-Support and Data Science Division and in close collaboration with the infrastructure and digital development teams, the Individual Contractor (IC) will support the implementation, automation, secure hosting, and optimization of core cloud systems and scalable technology environments to support strategic initiative delivery. Duties and responsibilities: Within delegated authority, the IC will be responsible for independently performing the following: - Cloud Infrastructure Implementation &amp; Administration: o Deploy, manage, and optimize enterprise-scale cloud resources within Microsoft Azure, ensuring optimal performance, governance, and resource utilization. o Administer hybrid virtualization architectures, transitioning existing virtual machines and workloads out of the on-premises Proxmox environment into designated Azure landing zones. o Maintain and configure base operating systems across enterprise Windows Server and Linux environments hosted in the cloud. - DevOps Platform Engineering &amp; Infrastructure as Code (IaC): o Design, build, and maintain automated CI/CD pipelines using Azure DevOps to support rapid, secure, and reliable software delivery cycles. o Author, review, and maintain infrastructure state using Infrastructure as Code tools, specifically Terraform, Bicep, and ARM Templates. o Develop automated operational scripts utilizing PowerShell to streamline recurring system administration and provisioning tasks. - Application Lifecycle &amp; Developer Collaboration: o Work closely with the development team to audit existing on-premises hosted applications and gather technical requirements for upcoming Azure cloud deployments. o Analyze the resource utilization and architectural dependencies of applications currently running on on-premises virtual machines to determine the optimal Azure cloud topology. o Evaluate and recommend whether applications should be migrated as traditional Infrastructure-as-a-Service (IaaS) virtual machines or refactored into cloud-native Azure resources (such as App Services, Azure SQL, or container instances) to maximize scalability and cost-efficiency. o Provide technical guidance to developers regarding cloud deployment pathways, access control configurations, and performance optimization on Azure. - Cloud Security, Identity, &amp; Monitoring: o Manage cloud governance, object lifecycles, and secure identity mapping through Azure Active Directory (Azure AD / Entra ID). o Configure comprehensive observability setups using Azure Monitor and Log Analytics to establish proactive system alerts, log analysis, and performance tracking. o Implement infrastructure hardening, security controls, and operational best practices across all deployed cloud frameworks.<br> Qualifications/special skills<br>A bachelor's degree in Computer Science, Computer Engineering, Information Technology, Cloud Engineering, System Administration, or related technical fields is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 3 years of professional experience in system administration, IT infrastructure operations, or cloud platforms architecture is required. Demonstrated hands-on experience deploying, administering, and monitoring production cloud environments using Microsoft Azure is required. Proven experience building automated CI/CD pipelines and developing infrastructure deployments utilizing Infrastructure as Code tools (Terraform, Bicep, or ARM Templates) is required. Proven experience collaborating directly with software development teams to extract application performance metrics, translate software requirements into infrastructure specifications, and plan application modernization strategies is required. Solid technical proficiency in scripting with PowerShell and configuring core infrastructure services, including Windows Server, Linux, and Azure Active Directory, is desirable. Practical technical experience supporting or executing system migrations from on-premises hypervisors (specifically Proxmox VE or VMware) to public cloud environments (Microsoft Azure) is highly desirable. Official Microsoft certifications (e.g., Azure Administrator Associate, Azure DevOps Engineer Expert, or Azure Solutions Architect Expert) are highly desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English is required and knowledge of Arabic is desirable. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p><h4>About Lucidya</h4> <p>Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand their customers and take action across the entire customer lifecycle.</p> <p>Our platform brings together products including Social Listening, OmniServe, Survey, and AI Agent, helping enterprise organizations across the region turn customer data into better experiences and measurable business outcomes.</p> <p>As we continue to scale our products, customers, and AI capabilities, the amount of data we generate is growing rapidly. The opportunity is no longer simply to report on what happened - it's to understand why it happened, what it means, and what we should do next.</p> <h4>Why this role matters</h4> <p>We're looking for a Senior Product Analyst who can help make data a genuine part of how Product operates.</p> <p>This isn't a role where you'll wait for a Product Manager to ask for a dashboard or pull a report after a decision has already been made. You'll be expected to get close to the product, understand how customers actually use it, spot patterns others may have missed, and bring insights to the table before someone asks for them.</p> <p>You'll operate at two levels.</p> <p>At the product and feature level, you'll help teams understand whether customers are discovering, adopting, engaging with, and getting value from what we're building. You'll identify friction, investigate unexpected behaviour, evaluate experiments, and help teams decide what to improve, scale, reposition, or stop.</p> <p>At the leadership level, you'll connect those individual product signals to the bigger picture - helping leadership understand product performance, emerging opportunities, risks, and where we should invest next.</p> <p>The strongest person in this role will be able to move comfortably between a SQL query, a conversation with a Product Manager, and a leadership presentation - and translate the same data into something meaningful for each audience.</p> <h4>What you'll do</h4> <ul> <li>Turn product data into decisions. You'll go beyond reporting what happened to understand why it happened, what it means, and what Product should do differently as a result.</li> <li>Help teams define what success actually means. You'll work with Product Managers and other stakeholders to establish meaningful KPIs, success metrics, and measurement plans before features and initiatives are launched.</li> <li>Understand how customers use our products. You'll analyse journeys, funnels, cohorts, adoption, engagement, retention, churn, and behavioural patterns to identify where customers are succeeding and where they're getting stuck.</li> <li>Evaluate whether our products are delivering value. You'll assess feature performance and help teams make evidence-based decisions about whether to improve, scale, reposition, or discontinue initiatives.</li> <li>Bring insights into product discovery. You'll use quantitative evidence alongside customer, product, and market context to help teams understand which problems are worth solving and where the biggest opportunities exist.</li> <li>Challenge assumptions with evidence. When a team believes a feature is working, adoption is strong, or customers are behaving a certain way, you'll be comfortable asking, “What does the data actually tell us?” — constructively and without creating friction.</li> <li>Identify opportunities before you're asked. You won't wait for a stakeholder to request a report. You'll proactively investigate anomalies, emerging trends, underperforming areas, and changes in customer behaviour and bring forward the ones that matter.</li> <li>Support experimentation. You'll help teams define hypotheses, success criteria, and measurement approaches, then analyse experiments and A/B tests to determine what the evidence tells us.</li> <li>Make complex analysis easy to understand. You'll turn large datasets and complicated analysis into clear stories, visualisations, recommendations, and decisions that make sense to both technical and non-technical audiences.</li> <li>Give leadership a clear view of product performance. You'll create reporting that connects detailed product and feature performance to broader business objectives, highlighting progress, drivers, risks, and recommended actions rather than simply presenting numbers.</li> <li>Help Product become more self-sufficient with data. You'll build repeatable analytical frameworks, dashboards, documentation, and self-service resources so teams don't need to come to you for every question.</li> <li>Raise data literacy across Product. You'll coach Product Managers on metrics, analysis, and interpretation, and use workshops, office hours, and day-to-day collaboration to make better use of data part of how the team works.</li> <li>Build trust across teams. You'll work closely with Product, Design, Engineering, and business stakeholders and influence decisions without relying on formal authority.</li> </ul> <h4>What success looks like</h4> <p>In your first 3-6 months, you'll be building trust. Product teams know you as someone who understands the product, asks the right questions, and brings useful insights rather than simply producing reports.</p> <p>As you establish yourself, you'll start changing how decisions are made. Product Managers are defining meaningful success metrics earlier, teams are using evidence to evaluate their decisions, and you're proactively surfacing opportunities and risks rather than responding to reporting requests.</p> <p>Ultimately, success means Product becomes more intelligent. Leadership has a clear view of what's driving product performance, teams understand why customers behave the way they do, and decisions about priorities and investment are increasingly based on evidence rather than assumptions.</p> <p>The shift we're looking for is simple:</p> <p>From “What happened?” ? “Why did it happen?” ? “What should we do about it?”</p> <h4>Requirements</h4> <h4>Who you are</h4> <ul> <li>You're naturally curious. When you see an unexpected number, you don't just add it to a report — you want to know what's behind it.</li> <li>You think commercially, not just analytically. You understand that an interesting insight isn't necessarily a useful one. You can connect product behaviour to customer value, business performance, and investment decisions.</li> <li>You don't need to be given the question. You're comfortable starting with an ambiguous problem, figuring out what needs to be understood, and determining what analysis will actually help answer it.</li> <li>You can zoom in and out. You can spend time investigating why a particular feature's adoption dropped while still understanding how that finding connects to the wider product strategy.</li> <li>You're willing to challenge people. You don't simply validate what a stakeholder already believes. You're comfortable presenting evidence that contradicts an assumption, while doing so in a way that builds trust rather than defensiveness.</li> <li>You know that being right isn't enough. Your analysis only creates value if people understand it and act on it. You can turn complex findings into a simple story and a clear recommendation.</li> <li>You're a strong communicator. You can explain an analytical finding to a Product Manager, work through the technical detail with an Engineer, and present the business implication to leadership.</li> <li>You're proactive and self-directed. You don't wait for a ticket to appear in your queue. You notice something worth investigating and take ownership of finding out what it means.</li> <li>You're comfortable with ambiguity and a changing environment. Not every question will have a clean dataset or obvious answer. You know how to work with imperfect information while being transparent about its limitations.</li> <li>You have 4+ years of experience in product analytics, digital analytics, business intelligence, or a closely related field, with experience working directly with digital Product teams.</li> <li>You're technically strong. You can independently use SQL to explore and analyse large datasets and are comfortable working with product analytics or business intelligence platforms such as Mixpanel, Heap, Pendo, Metabase, Amplitude, Looker, Tableau, Power BI, or similar tools.</li> <li>You understand product metrics deeply, including funnels, journeys, cohorts, retention, engagement, adoption, churn, and customer behaviour.</li> <li>You can translate ambiguous business questions into structured analysis and understand the difference between finding a correlation and understanding what it actually means.</li> <li>You're comfortable working remotely and can communicate effectively across teams without relying on being in the same room.</li> <li>You have professional working proficiency in English.</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience designing or evaluating A/B tests and experiments.</li> <li>Experience with statistical analysis.</li> <li>Familiarity with modern data stacks, data warehouses, transformation tools, event tracking, analytics instrumentation, or data governance.</li> <li>Experience building or improving a product analytics function or data culture.</li> <li>Experience presenting product recommendations to senior leadership.</li> <li>Working knowledge of Python or R.</li> <li>Experience working with B2B SaaS, enterprise products, AI products, or complex data-driven platforms.</li> </ul> <h4>What the hiring process will look like</h4> <ul> <li>Recruiter screening — An initial conversation about your experience, motivations, and what you're looking for next.</li> <li>Analytics interview — A deeper discussion around your product analytics experience, technical capability, and how you approach ambiguous analytical problems.</li> <li>Case study / analytical exercise — You'll be given a product or business problem and asked to analyse the available information, identify the key insights, and explain what you would recommend.</li> <li>Presentation interview — You'll meet Product and/or business stakeholders to explore how you communicate insights, challenge assumptions, and influence decisions based on the case study.</li> <li>Leadership / culture interview — A final conversation focused on how you operate, collaborate, handle ambiguity, and contribute to a high-performing team.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand their customers and take action across the entire customer lifecycle.<br> Our platform brings together products including Social Listening, OmniServe, Survey, and AI Agent, helping enterprise organizations across the region turn customer data into better experiences and measurable business outcomes.<br> As we continue to scale our products, customers, and AI capabilities, the amount of data we generate is growing rapidly.<br> The opportunity is no longer simply to report on what happened - it's to understand why it happened, what it means, and what we should do next.<br> Why this role matters We're looking for a Senior Product Analyst who can help make data a genuine part of how Product operates.<br> This isn't a role where you'll wait for a Product Manager to ask for a dashboard or pull a report after a decision has already been made.<br> You'll be expected to get close to the product, understand how customers actually use it, spot patterns others may have missed, and bring insights to the table before someone asks for them.<br> You'll operate at two levels.<br> At the product and feature level , you'll help teams understand whether customers are discovering, adopting, engaging with, and getting value from what we're building.<br> You'll identify friction, investigate unexpected behaviour, evaluate experiments, and help teams decide what to improve, scale, reposition, or stop.<br> At the leadership level , you'll connect those individual product signals to the bigger picture - helping leadership understand product performance, emerging opportunities, risks, and where we should invest next.<br> The strongest person in this role will be able to move comfortably between a SQL query, a conversation with a Product Manager, and a leadership presentation - and translate the same data into something meaningful for each audience.<br> What You'll Do Turn product data into decisions.<br> You'll go beyond reporting what happened to understand why it happened, what it means, and what Product should do differently as a result.<br> Help teams define what success actually means.<br> You'll work with Product Managers and other stakeholders to establish meaningful KPIs, success metrics, and measurement plans before features and initiatives are launched.<br> Understand how customers use our products.<br> You'll analyse journeys, funnels, cohorts, adoption, engagement, retention, churn, and behavioural patterns to identify where customers are succeeding and where they're getting stuck.<br> Evaluate whether our products are delivering value.<br> You'll assess feature performance and help teams make evidence-based decisions about whether to improve, scale, reposition, or discontinue initiatives.<br> Bring insights into product discovery.<br> You'll use quantitative evidence alongside customer, product, and market context to help teams understand which problems are worth solving and where the biggest opportunities exist.<br> Challenge assumptions with evidence.<br> When a team believes a feature is working, adoption is strong, or customers are behaving a certain way, you'll be comfortable asking, “What does the data actually tell us?<br>” — constructively and without creating friction.<br> Identify opportunities before you're asked.<br> You won't wait for a stakeholder to request a report.<br> You'll proactively investigate anomalies, emerging trends, underperforming areas, and changes in customer behaviour and bring forward the ones that matter.<br> Support experimentation.<br> You'll help teams define hypotheses, success criteria, and measurement approaches, then analyse experiments and A/B tests to determine what the evidence tells us.<br> Make complex analysis easy to understand.<br> You'll turn large datasets and complicated analysis into clear stories, visualisations, recommendations, and decisions that make sense to both technical and non-technical audiences.<br> Give leadership a clear view of product performance.<br> You'll create reporting that connects detailed product and feature performance to broader business objectives, highlighting progress, drivers, risks, and recommended actions rather than simply presenting numbers.<br> Help Product become more self-sufficient with data.<br> You'll build repeatable analytical frameworks, dashboards, documentation, and self-service resources so teams don't need to come to you for every question.<br> Raise data literacy across Product.<br> You'll coach Product Managers on metrics, analysis, and interpretation, and use workshops, office hours, and day-to-day collaboration to make better use of data part of how the team works.<br> Build trust across teams.<br> You'll work closely with Product, Design, Engineering, and business stakeholders and influence decisions without relying on formal authority.<br> What Success Looks Like In your first 3-6 months, you'll be building trust.<br> Product teams know you as someone who understands the product, asks the right questions, and brings useful insights rather than simply producing reports.<br> As you establish yourself, you'll start changing how decisions are made.<br> Product Managers are defining meaningful success metrics earlier, teams are using evidence to evaluate their decisions, and you're proactively surfacing opportunities and risks rather than responding to reporting requests.<br> Ultimately, success means Product becomes more intelligent.<br> Leadership has a clear view of what's driving product performance, teams understand why customers behave the way they do, and decisions about priorities and investment are increasingly based on evidence rather than assumptions.<br> The shift we're looking for is simple: From “What happened?<br>” → “Why did it happen?<br>” → “What should we do about it?<br>" Who You Are You're naturally curious.<br> When you see an unexpected number, you don't just add it to a report — you want to know what's behind it.<br> You think commercially, not just analytically.<br> You understand that an interesting insight isn't necessarily a useful one.<br> You can connect product behaviour to customer value, business performance, and investment decisions.<br> You don't need to be given the question.<br> You're comfortable starting with an ambiguous problem, figuring out what needs to be understood, and determining what analysis will actually help answer it.<br> You can zoom in and out.<br> You can spend time investigating why a particular feature's adoption dropped while still understanding how that finding connects to the wider product strategy.<br> You're willing to challenge people.<br> You don't simply validate what a stakeholder already believes.<br> You're comfortable presenting evidence that contradicts an assumption, while doing so in a way that builds trust rather than defensiveness.<br> You know that being right isn't enough.<br> Your analysis only creates value if people understand it and act on it.<br> You can turn complex findings into a simple story and a clear recommendation.<br> You're a strong communicator.<br> You can explain an analytical finding to a Product Manager, work through the technical detail with an Engineer, and present the business implication to leadership.<br> You're proactive and self-directed.<br> You don't wait for a ticket to appear in your queue.<br> You notice something worth investigating and take ownership of finding out what it means.<br> You're comfortable with ambiguity and a changing environment.<br> Not every question will have a clean dataset or obvious answer.<br> You know how to work with imperfect information while being transparent about its limitations.<br> You have 4+ years of experience in product analytics, digital analytics, business intelligence, or a closely related field, with experience working directly with digital Product teams.<br> You're technically strong.<br> You can independently use SQL to explore and analyse large datasets and are comfortable working with product analytics or business intelligence platforms such as Mixpanel, Heap, Pendo, Metabase, Amplitude, Looker, Tableau, Power BI, or similar tools.<br> You understand product metrics deeply , including funnels, journeys, cohorts, retention, engagement, adoption, churn, and customer behaviour.<br> You can translate ambiguous business questions into structured analysis and understand the difference between finding a correlation and understanding what it actually means.<br> You're comfortable working remotely and can communicate effectively across teams without relying on being in the same room.<br> You have professional working proficiency in English.<br> Nice to Have Experience designing or evaluating A/B tests and experiments.<br> Experience with statistical analysis.<br> Familiarity with modern data stacks, data warehouses, transformation tools, event tracking, analytics instrumentation, or data governance.<br> Experience building or improving a product analytics function or data culture.<br> Experience presenting product recommendations to senior leadership.<br> Working knowledge of Python or R.<br> Experience working with B2B SaaS, enterprise products, AI products, or complex data-driven platforms.<br> What the hiring process will look like Recruiter screening — An initial conversation about your experience, motivations, and what you're looking for next.<br> Analytics interview — A deeper discussion around your product analytics experience, technical capability, and how you approach ambiguous analytical problems.<br> Case study / analytical exercise — You'll be given a product or business problem and asked to analyse the available information, identify the key insights, and explain what you would recommend.<br> Presentation Interview — You'll meet Product and/or business stakeholders to explore how you communicate insights, challenge assumptions, and influence decisions based on the case study.<br> Leadership / culture interview — A final conversation focused on how you operate, collaborate, handle ambiguity, and contribute to a high-performing team.<br></span> </div>

A maintenance technician with comprehensive maintenance experience of at least five years for a workshop in Al-Muklais <br>Working hours: Monday to Friday from 7:45 AM to 5:30 PM

Issue invoices based on sales orders, available stock by W/H and planned production <br>- Print, verify, log and file invoices <br>- Report to management on daily basis the number of sales orders, free items <br>- Consumables stock (IN-Out-Receiving goods-Monthly inventory) <br>- Conduct data entry returns, print and file returns <br>- Check transfer requests and send daily the pending transfers not completed. <br>- Monthly cash van inventories and warehouses <br>- Weekly finished product inventory by family <br>- Helps returns officer when needed <br>- Replacement of receptionist when needed <br> <br> <br>Location: Zouk Mosbeh <br> <br>Work Schedule: Monday till Friday - 7:00 AM till 16:30 PM

We are looking to hire a graphic design: <br> <br>Responsibilities: <br>- Create and customize artwork for clients' decorated chocolate orders, including weddings, newborn celebrations, baptisms, first communions, birthdays, and corporate events. <br>- Adapt clients' logos, photos, names, and themes into print-ready chocolate decoration designs. <br>- Review and verify all artwork to ensure accuracy in colors, dimensions, spelling, and print quality before production. <br>- Create new labels, stickers, sleeves, and packaging designs for new products. <br> <br>Requirements: <br>- BA/ TS in Graphic Design <br>- Fresh graduate <br>- Schedule: 3 days/ week

Issue invoices based on sales orders, available stock by W/H and planned production <br>- Print, verify, log and file invoices <br>- Report to management on daily basis the number of sales orders, free items <br>- Consumables stock (IN-Out-Receiving goods-Monthly inventory) <br>- Conduct data entry returns, print and file returns <br>- Check transfer requests and send daily the pending transfers not completed. <br>- Monthly cash van inventories and warehouses <br>- Weekly finished product inventory by family <br>- Helps returns officer when needed <br>- Replacement of receptionist when needed <br> <br> <br>Location: Zouk Mosbeh <br> <br>Work Schedule: Monday till Friday - 7:00 AM till 16:30 PM

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking to hire a graphic design:</p><p><br></p><p>Responsibilities:</p><p>- Create and customize artwork for clients' decorated chocolate orders, including weddings, newborn celebrations, baptisms, first communions, birthdays, and corporate events.</p><p>- Adapt clients' logos, photos, names, and themes into print-ready chocolate decoration designs.</p><p>- Review and verify all artwork to ensure accuracy in colors, dimensions, spelling, and print quality before production.</p><p>- Create new labels, stickers, sleeves, and packaging designs for new products.</p><p><br></p><p>Requirements:</p><p>- BA/ TS in Graphic Design</p><p>- Fresh graduate</p><p>- Schedule: 3 days/ week</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>BA/ TS in Graphic Design</li><li>Fresh graduate</li><li>Schedule: 3 days/ week</li></ul><p></p></section>

2–4+ years of professional graphic design experience. <br>- Strong portfolio demonstrating premium/luxury branding. <br>- Excellent command of Adobe Illustrator, Photoshop, and InDesign. <br>- Strong Canva skills for day-to-day marketing materials. <br>- Experience creating social media content, digital ads, and website graphics. <br>- Experience with print design, including brochures, business cards, stationery, packaging, etc. <br>- Strong understanding of typography, layout, color, and brand consistency. <br>- Ability to follow and maintain established brand guidelines. <br>- Comfortable designing in both English and Arabic. <br>- Basic photo editing and retouching skills <br>Ability to work independently, meet deadlines, and handle multiple requests. <br>- Motion graphics/video editing experience would be an advantage

Design event branding materials including stage backdrops, standees, banners, invitations, signage, and promotional collaterals . <br>Create compelling visuals for digital platforms such as social media graphics, e-backdrops, presentation visuals, and website content . <br>Assist in developing logos, layouts, illustrations, and infographics under the guidance of senior designers . <br>Adapt approved designs into multiple formats and specifications while maintaining visual consistency and brand standards . <br>Work closely with production, account servicing, and operations teams to understand project requirements and deliver design solutions . <br>Contribute ideas during brainstorming sessions and help enhance proposal presentations through creative visual design . <br>Manage multiple projects simultaneously and meet tight deadlines in a fast-paced agency environment . <br>Prepare artwork files for print and digital production, ensuring accuracy, technical compliance, and print readiness (from small format to large scale) . <br>Review final layouts and suggest improvements as required . <br>Organize and maintain design files with proper version control and naming conventions