Psychiatrist Jobs in Lebanon

<p><h4>Description</h4> <p>Please submit your CV in English and indicate your level of English proficiency.</p> <p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p> <h4>What this opportunity involves</h4> <p>While each project involves unique tasks, contributors may:</p> <ul> <li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li> <li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li> <li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li> <li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li> <li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li> </ul> <h4>What we look for</h4> <p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p> <ul> <li>Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field;</li> <li>2+ years of customer service, banking, retail, or financial services experience;</li> <li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li> <li>Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li> <li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li> <li>Strong written English (C1+).</li> </ul> <h4>How it works</h4> <p>Apply > Pass qualification(s) > Join a project > Complete tasks > Get paid</p> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs.<br> chat), and clarity without over-promising.<br> What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service &amp; support, or banking &amp; financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs.<br> chat), and clarity without over-promising.<br> What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service &amp; support, or banking &amp; financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br></span><p><span><span>Specialist - Customer Success</span></span></p><br> <br><br>Job Scope <br><p>The Specialist - Customer Success will act as an advisor to the customer, building long-term relationships to drive customer satisfaction, retention, and growth. S/He ensures service excellence and timely complaint management aiming at customer retention.</p><br><br><br>Main Duties and Responsibilities <br><p>Owns the customer relationship and actively manages the internal and external stakeholder relationships at all levels (i.e., executive, management, technical leaders), including strategic roadmap discussions.<br>Address customer service issues, escalate complaints ensuring appropriate teams are engaged for quick resolution.<br>Conduct regular business reviews and customer check-ins.<br>Track customer usage, engagement, and satisfaction metrics.<br>Identify opportunities for upselling or cross-selling additional products.<br>Supports collaboration across Sales, Support, Product, and Professional Services to ensure continuity and strategic alignment.<br>Maintain accurate customer records and activities in the CRM system.<br>Prepare periodic reports to the relevant stakeholders.</p><br><br><br>Position Requirements <br><br>Education <br><p><span><span>Bachelor’s degree in Business Administration or any other related field</span></span></p><br> <br><br>Experience <br><p>1–2 years of experience in Customer Success, Account Management, Customer Support, or a customer-facing role.</p><br> <p>Strong relationship management skills with the ability to engage customers proactively.</p><br> <p>Able to identify customer needs, support product adoption, uncover upselling opportunities, and manage customer escalations.</p><br> <p>#LI-LM1</p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br></span><p>Specialist - Renewals</p><br> <br><br>Job Scope <br><p>The Specialist - Renewals supports the renewal of software maintenance and subscription contracts. This role works closely with customers, channel, and internal stakeholders to ensure timely renewals, maximize customer retention, and maintain recurring revenue</p><br><br><br>Main Duties and Responsibilities <br><p>Monitor upcoming support expiration dates and proactively engage with customers and the channel regarding renewals.<br>Prepare and share renewal quotations based on vendor policies, 90 days in advance.<br>Follow up with the customer to identify and resolve renewal-related issues, in coordination with internal stakeholders, to drive timely renewal closure.<br>Collaborate with distributors and resellers to monitor renewal progress, identify potential risks, and ensure timely renewal closure.<br>Ensure renewal opportunities are accurately maintained in the CRM system, including customer details, renewal status, expected close dates, and forecast information.<br>Maintain a rolling 120-day renewal forecast and submit reports highlighting expected revenue and high-risk opportunities weekly.<br>Ensure compliance with vendor licensing policies and internal business processes.</p><br><br><br>Position Requirements <br><br>Education <br><p>Bachelor’s degree in Business Administration or any other related field.</p><br><br><br>Experience <br><p>1–2 years of experience in sales support, inside sales, renewals, or commercial operations.</p><br> <p>Experience using CRM/ERP systems, preferably Salesforce.</p><br> <p>Strong attention to detail, organizational, and communication skills.</p><br> <p>#LI-LM1</p><br><br><br><br> </div>

WAY is a pottery studio and café in Beirut — a creative space offering pottery workshops, open studio sessions, events, and a place for people to disconnect from the city and create. <br> <br>We’re looking for a Full-Time Studio Assistant (Female) to join our team and support the daily operations of the studio. <br> <br>Working Hours <br>Monday–Friday: 10:00 AM – 7:00 PM <br>Saturday: 10:00 AM – 1:00 PM (Remote) <br> <br>Salary & Benefits <br>USD 500–650/month, depending on experience and qualifications. <br>Free access to WAY’s studio activities and pottery sessions. <br> <br>Main Responsibilities <br> <br>•⁠ ⁠Managing reservations and bookings <br>•⁠ ⁠Following up with clients before and after sessions <br>•⁠ ⁠Customer support and responding to inquiries <br>•⁠ ⁠Assisting with workshops, private events, and celebrations <br>•⁠ ⁠CRM data entry and keeping client information updated <br>•⁠ ⁠Inventory checks and stock follow-up <br>•⁠ ⁠Coordinating with the studio team on daily activities <br>•⁠ ⁠Supporting general administrative and operational tasks <br>•⁠ ⁠Other activities related to the day-to-day operations of WAY <br> <br>We’re looking for someone who is: <br> <br>•⁠ ⁠Organized and reliable <br>•⁠ ⁠Friendly and comfortable communicating with clients <br>•⁠ ⁠Detail-oriented and able to follow up consistently <br>•⁠ ⁠Comfortable with basic computer work and data entry <br>•⁠ ⁠Able to work in a creative, active studio environment <br>•⁠ ⁠Fluent in Arabic and English <br> <br>Interested? <br>Send your CV or contact us on WhatsApp: 76 733 290

An educational tech firm is hiring an AI Content Multimedia Specialist to produce graphic assets, promotional banners, and AI-enhanced educational videos. <br> <br>RESPONSIBILITIES: <br>• Edit training video modules, webinars, and trailers using AI voice cleaning and automated transcription <br>• Design infographics, vector illustrations, and banners using Adobe + AI generation <br>• Apply animated captions, pop-ups, and graphical callouts to video projects <br>• Maintain clean visual standards and audio clarity across all output <br> <br>REQUIREMENTS: <br>• Demonstrated experience as a Graphic Designer, Video Editor, and AI tool operator <br>• Command of Photoshop, Illustrator, Premiere Pro, After Effects, and AI prompt techniques <br>• High attention to visual clarity and instructional layout

Needed a Marketing& Sales Specialist for a Lebanese Children’s Publishing House In Jnah. <br> <br>Responsibilities: <br>-Developing a feasible marketing and sales strategy. <br>-Developing and applying social media Strategy. <br>-Communicating with customers: Prices, terms and conditions of sales programs. <br>-Communicating with schools: making visits and necessary follow up. <br>-Organizing list of key people and establishments. <br>-Organizing attractive activities for children. <br>-Communicating openly, solving problems proactively and offering creative ideas. <br>-Contributing to the total effectiveness of the department. <br>-Assisting in preparing all Marketing Materials (Emailing Campaigns, Newsletters,…) <br> <br>Desired Skills and qualifications: <br>-Must be self-motivated, self-driven professional individual. <br>-Strong Command of English and Arabic <br>-Excellent communication & Negotiation skills <br> <br> <br>???? To Apply: <br>Please send your CV to recruiting@alhadaekgroup.com and mention the required job title "Marketing&Sales Specialist” in the subject line

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br></span><p>Specialist - Compliance</p><br> <br><br>Job Scope <br><p><span><span><span><span><span>The </span></span></span></span></span><span><span>Specialist - Compliance </span></span><span><span><span><span><span>is accountable for assisting in implementing the compliance program while auditing </span></span></span></span></span><span><span><span>policies and practices in place <span><span>and </span></span>identifying related risks and weaknesses. S/He </span></span></span><span><span>supports various departments/affiliates, spreads awareness and addresses any compliance related issue.</span></span></p><br> <br><br>Main Duties and Responsibilities <br><ul> <li>Implement the compliance program and assist in creating internal controls accordingly;</li> <li>Assist in the compliance program awareness through continuous communication and conduct trainings as and when needed;</li> <li>Assist in the enhancement of current components of the compliance program tackling export control laws, employee’s code of conduct and anti-corruption programs;</li> <li>Support in drafting and auditing company policies, procedures and practices and report potential weaknesses/risks;</li> <li>Work on vendor audits and perform other assigned audits as required;</li> <li>Follow up with entities on the implementation of new processes such as third-party and partners onboarding processes;</li> <li>Address queries from companies and perform screening of customers on a third-party tool;</li> <li>Assist in the investigation of compliance matters and create effective action plans in response to compliance discoveries and violations;</li> <li>Coordinate regularly with various departments for any compliance related issues.<br> </li> </ul> <br><br>Position Requirements <br><br>Education <br><p><span><span><span>Bachelor’s degree in Audit, Law or any other related field</span></span></span></p><br> <br><br>Experience <br><p><span><span>At least 2 years of relevant experience</span></span></p><br> <br><br><br> </div>

<p>Saint George University Medical Center (SGUMC) is seeking a Food Services Dietitian to support food safety, quality assurance, and nutrition standards within the hospital kitchen.</p><p>Key Responsibilities:</p><ul><li>Monitor food service operations to ensure compliance with food safety, hygiene, and quality standards</li><li>Conduct kitchen inspections and oversee HACCP implementation</li><li>Supervise recipe standardization, meal quality, and portion control</li><li>Support staff training and orientation on food safety practices</li><li>Assist in developing food service policies and quality improvement initiatives</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Nutrition and Dietetics</li><li>Licensed by the Lebanese Ministry of Public Health</li><li>Minimum 3 years of experience in food services or quality assurance, preferably in a hospital</li><li>Knowledge of HACCP and food safety standards</li><li>Good communication, organizational, and computer skills</li><li>Good command of Arabic and English</li></ul>

???? Generation R Holding is Hiring! <br> <br>Position: Food Service Dietitian <br>???? Location: Broumana <br> <br>Generation R Holding is looking for a Food Service Dietitian to join our team. <br> <br>If you are interested in this opportunity, please send your CV via: <br>???? hr.recruiting@generationrholding.com <br>???? WhatsApp: 70 117 054 <br> <br>We look forward to hearing from you!

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul ><li >Supports C&amp;B team in data entry.</li><li >Maintains and updates HR databases.</li><li >Organizes and scans employee documents.</li><li >Assists in preparing employee files.</li><li >Ensures proper documentation and record accuracy.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><br></li></ul><p></p></section>

Are you a seasoned Graphic Designer and Video Editor who has integrated generative AI into your creative pipeline? We are hiring a Senior AI Multimedia Specialist to elevate our visual content. <br> <br>DUTIES: <br>• Conceptualize and execute multi-channel campaigns using AI-assisted design and video editing <br>• Combine raw video footage with AI-generated visual effects, motion graphics, and voiceovers <br>• Upscale, retouch, and composite AI images for high-converting marketing materials <br>• Train and guide team members on leveraging AI workflows effectively <br> <br>QUALIFICATIONS: <br>• 3+ years of dual experience in Graphic Design & Video Editing <br>• Demonstrated mastery in Midjourney, Stable Diffusion, or Photoshop Generative Fill <br>• Deep knowledge of Premiere Pro, After Effects, and Illustrator <br>• Sharp creative eye with high standards for brand consistency

<p>We are seeking a detail-oriented and reliable Data Entry Specialist to accurately input, update, and maintain information in our internal databases and systems. The ideal candidate will possess strong typing skills, excellent attention to detail, and the ability to handle confidential information with integrity.</p><p>Key Responsibilities:</p><ul><li>Accurately enter and update data into company systems</li><li>&nbsp;If you are interested, send us your CV via tlegram: Martinhmaz</li><li>Review and verify data for errors or inconsistencies</li><li>Perform proofreading and quality checks to ensure accuracy</li><li>Maintain organized digital records and files</li><li>Generate basic reports when required</li><li>Support administrative tasks as assigned</li></ul><p>Requirements:</p><ul><li>Proven experience in data entry or administrative roles</li><li>Strong typing speed and accuracy</li><li>Good knowledge of Microsoft Office (especially Excel and Word)</li><li>Strong attention to detail and organizational skills</li><li>Ability to meet deadlines and work independently</li><li>&nbsp;</li></ul>

Looking for a creative and detail-oriented 3D Visualizer to join our team. The role is responsible for transforming architectural, interior, retail, and commercial design concepts into high-quality 3D models, realistic renderings, and visual presentations

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>- Identify and approach potential clients to promote life insurance products and services.</p><p>- Assess clients financial needs, and insurance requirements to recommend appropriate life insurance solutions.</p><p>- Manage the full sales process, from clien</p></div></section>

We are looking for a creative, proactive, and experienced Social Media Specialist to join our team at a vibrant resto pub in Gemmayzeh. <br> <br>Key Responsibilities: <br> <br>Develop and execute the social media strategy across platforms. <br>Create engaging content including photos, videos, reels, stories, and captions. <br>Plan and manage the monthly content calendar. <br>Cover events, live entertainment, and promotions through real-time social media updates. <br>Engage with followers by responding to messages, comments, and reviews in a timely manner. <br>Monitor social media trends and recommend creative ideas to increase engagement and reach. <br>Launch and manage paid social media campaigns when required. <br>Track performance metrics and provide monthly reports with insights and recommendations. <br>Coordinate with management, photographers, designers, influencers, and other partners to ensure consistent branding. <br>Maintain the brand's voice and visual identity across all digital platforms

???? We're Hiring – Dekweneh, Lebanon <br>Join our team! We are currently looking for: <br>???? Social Media Specialist <br>Requirements: <br>• Good knowledge of Canva, Adobe Photoshop, and AI tools <br>• Creative mindset with an eye for engaging content <br>???? Location: Dekweneh, Lebanon <br>Preference will be given to candidates living in or near Dekweneh. <br>???? If you're interested and meet the requirements, please send your CV to: <br>consultant@bso.com.lb <br>???? For inquiries: <br>81-491040 <br>Only shortlisted candidates who meet the requirements will be contacted

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>to ensure you deliver and exceed the guests expectations in accordance with The spa's vision, core values and all related brand standards, procedures and policies. MAIN RESPONSIBILITIES To deliver treatments and whole spa experience to high standard and ensure the guests needs are cared for. This means tailoring treatments where needed in accordance with the training. To connect and communicate with your guests. Get to know and understand them and record preferences and information as required. To be very knowledgeable of all treatments offered and aware of any promotions on offer at any given time. Ensure that the handover is completed in the guest journey as per the outlined standard, follow up on treatment experience, expectations and satisfaction and act on any discrepancies. Following scheduled roster and daily appointment schedule. Must adhere to training as set down by the Spa Manager and Head Therapist. To supervise and conduct the safety of users and equipment at the Spa and to receive training to ensure that all relevant legislation pertaining to the Health and Safety and Hygiene standards are implemented and monitored within the spa. To maintain a high standard of appearance and personal hygiene as per policy. To always be punctual and prepared in advance of treatments. Ensure that daily sales figures are accurately recorded. To be adaptable and accountable for all actions. To cover reception as and when required. Courtesy to guests and other members of staff at all times</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Internationally recognized Massage certificate.</li><li>Internationally recognized beauty therapy certificate.(an advantage)</li><li>Experience with advanced cosmetology. (an advantage)</li><li>Aromatherapy certificate.</li><li>First aid and CPR certificate. (an advantage)</li><li>Knowledge of natural therapies.</li><li>To have a Three years experience in Spa Therapy</li><li>Local language excellent oral and written skills (as applicable)</li><li>English excellent oral and written skills</li><li>Additional language - beneficial</li></ul><p>COMPETENCIES: Include the skills the candidate must have to fill this Position:</p><ul><li>High levels of customer service.</li><li>Strong leadership skills.</li><li>People Oriented</li><li>Passionate for European luxury</li><li>Entrepreneurial</li><li>Straightforward</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a Technical Support Specialist to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Role Overview We are seeking a hands-on Technical Support Specialist (Level 1 / Level 2) to provide end-to-end technical support for a member management, dues collection, and dispatch platform used by trade unions across the United States.<br> The application is built on a Microsoft Access front end installed on client systems, backed by a SQL Server database.<br> This is a blended support and maintenance role: the work is primarily support-focused — diagnosing and resolving clientreported issues — but the successful candidate will be comfortable reading, modifying, and testing code (SQL, VBA, and legacy application logic) to resolve defects directly rather than simply triaging and escalating.<br> The role replaces developer capacity on the team, so the emphasis is on bug fixes, issue resolution, and ongoing maintenance rather than net-new feature development.<br> Key Responsibilities Own client-reported issues end to end — from intake and triage through diagnosis, resolution, testing, and closure.<br> Provide both Level 1 (frontline troubleshooting) and Level 2 (deeper technical diagnosis and remediation) support.<br> Remotely access client systems (via remote desktop tools such as TeamViewer, AnyDesk, or Zoom) to investigate and resolve issues.<br> Diagnose and fix defects in the application, including reading and modifying VBA scripts, Access forms/queries/modules, and SQL Server objects (queries, stored procedures, views).<br> Write, modify, and test SQL to investigate data issues, correct records, and validate fixes against the SQL Server back end.<br> Troubleshoot application functionality, connectivity, configuration, and data-integrity problems in a Microsoft Access / SQL Server environment.<br> Reproduce reported bugs, identify root cause, implement fixes, and verify resolution before returning to the client.<br> Escalate genuinely complex or architectural issues to senior engineers, with clear documentation of steps taken and findings.<br> Document resolutions, maintain support logs, and contribute to the internal knowledge base to reduce recurrence 2–5 years of experience in IT technical support, application support, or a technical helpdesk role.<br> Fluency in English — strong written and verbal communication, sufficient for direct interaction with a North American client base.<br> Good SQL skills — able to read, write, modify, and test SQL queries against SQL Server (SELECT, joins, filtering, and basic data correction).<br> Ability to debug Microsoft applications and legacy tech stacks, including Microsoft Access and VBA scripting — able to read, understand, and modify existing code to resolve defects.<br> Strong understanding of Windows environments and desktop application troubleshooting.<br> Familiarity with remote access tools (e.<br>g., TeamViewer, AnyDesk, Zoom) for supporting client systems.<br> Availability to work 9:00 AM – 5:00 PM EST, aligned to the North American client base.<br> Ability to work independently, manage a queue of issues, and follow escalation procedures.<br> Preferred Skills Experience supporting or maintaining Microsoft Access applications with a SQL Server back end.<br> Working knowledge of SQL Server administration concepts (stored procedures, views, indexing, backups).<br> Prior experience in a software support / bug-fix / maintenance capacity as opposed to pure feature development.<br> Exposure to membership, dues, dispatch, or association management software (or comparable line-of-business systems).<br> Relevant certifications (e.<br>g., CompTIA A+, Microsoft Certified: Fundamentals, or SQL-related credentials).<br> Soft Skills Problem-solving mindset with strong attention to detail and a focus on root-cause resolution.<br> Clear, professional, and patient communication with clients.<br> Ability to remain calm under pressure and manage multiple concurrent issues.<br> Self-directed and reliable when working remotely across time zones.<br></span> </div>