Public relations delegate Jobs

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Junior Full Stack Developer, Product Sustainability plays a critical role in maintaining our world-class cloud platform. Reporting to the Manager, Software Development and sitting within our Engineering team, this role exists to partner with our Development and Customer Experience teams to solve customers' technical challenges. </p> <p><strong>Outcomes and Key Responsibilities:</strong></p> <ul> <li>Root Cause Analysis: Investigate, identify, and resolve technical issues. Collaborate with cross-functional teams as needed to triage and solve software issues.</li> <li>Customer Focus: Build and maintain positive relations by handling requests in a timely manner. Work to remove obstacles that impede our customers' ability to love the platform.</li> <li>Write Quality Code: Build well-designed, testable, efficient, secure code. Follow departmental guidelines for coding standards and participate in code reviews. Develop in both front and back-end programming languages.</li> <li>Test: Write unit tests, service level, and UI tests with help as needed from senior teammates. Find and execute test plans and test cases, read and validate automation results.</li> <li>Knowledge Sharing: Foster a culture of documentation and knowledge sharing within the team and with business stakeholders; actively demonstrate an openness to share and receive information, updates and feedback.</li> <li>Product Knowledge: Understand the user experience of the M bius platform inside and out. Identify and document bugs and common requests; share findings with internal teams. Measures of Performance:</li> </ul> <p><strong>How You Know You re Doing Well</strong></p> <ul> <li>Process Execution: Every project, automation task, and customer request is executed well, within reasonable timelines and completely. We ensure that all work in our system is done to the best of our ability given our knowledge, tooling, and experience.</li> <li>Customer Satisfaction: A desire to ensure a high quality of service to provide the best customer experience, by continually finding the next problem to solve, and solving it well.</li> <li>Effective Cooperation: Work between Development and Customer Success continually to ensure our customers' needs are met and exceeded.</li> </ul> <p><strong>Experience:</strong></p> <p>The 'Skills' that Make You Great at This</p> <ul> <li>Exposure to computer science fundamentals in object-oriented design.</li> <li>2 to 4 years of well-rounded exposure and experience developing software services and an understanding of design for scalability, performance and reliability.</li> <li>Familiarity with professional software engineering practices across the entire development life cycle; coding standards, code reviews, source control management, build processes, testing.</li> <li>Proficiency in the complete SDLC from Analysis to Deployment.</li> <li>Experience building with AI tools like Cursor, Antigravity, Claude Code, etc as mandatory.</li> <li>Working proficiency and communication skills in verbal and written English.</li> <li>Experience or working knowledge of Google Big Query, including writing and optimizing SQL queries and working with large analytical datasets in a cloud environment.</li> </ul> <p><strong>Competencies:</strong></p> <p>The 'Stuff' that Makes You Great at This</p> <ul> <li>Excellent written and verbal communication capability, with an aptitude for breaking down technical topics into easy-to-understand concepts.</li> <li>An eye for details and specifics, you don t shy away from data or information; and you relish an opportunity to set things straight or organize.</li> <li>Independent problem-solving capabilities, and analytical skills. You don t give up when you don t know the answer immediately and you're humble enough to ask for help whenever you need it.</li> <li>Familiarity with professional software engineering practices across the entire development life cycle; coding standards, code reviews, source control management, build processes, testing.</li> </ul> <p><br></p><ul> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>The 'Skills' that Make You Great at This</p> <ul> <li>Exposure to computer science fundamentals in object-oriented design.</li> <li>2 to 4 years of well-rounded exposure and experience developing software services and an understanding of design for scalability, performance and reliability.</li> <li>Familiarity with professional software engineering practices across the entire development life cycle; coding standards, code reviews, source control management, build processes, testing.</li> <li>Proficiency in the complete SDLC from Analysis to Deployment.</li> <li>Experience building with AI tools like Cursor, Antigravity, Claude Code, etc as mandatory.</li> <li>Working proficiency and communication skills in verbal and written English.</li> <li>Experience or working knowledge of Google Big Query, including writing and optimizing SQL queries and working with large analytical datasets in a cloud environment.</li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Title: Stewardship Coordinator<br> Department: Office of Advancement Services<br> Division: Stewardship Unit<br> Grade: 12</p> <p>Basic Functions: Provides donor relations support to the Office of Advancement. Prepares a variety of reports on donor funds both current and endowed across campus.</p> <p> <strong>1. <u>Duties Performed:</u> </strong> </p> <ul> <li>Enters, updates, and maintains donor-funds database (donor information and fund criteria) on Banner by Ellucian system.</li> <li>Drafts annual reports for all donor-funds; includes narrative on the spending and the financials of the fund within the set timeframe with minimal errors. All verification of information is to be done in a professional manner through email and follow up phone calls if needed, in coordination with the Office of Financial Aid, the Office of the Registrar, Office of Admissions, the Comptroller s Office, and other units across campus.</li> <li>Generates special reports with specific information related to donor-funds as requested by the Senior Vice President for Advancement and Business Development and the Director of Stewardship.</li> <li>Manages a portfolio of donor funds, which requires but is not limited to preparing calculations, projections, following up on details for the individual scholarship or award recipients, preparing fund reports to be shared with donors, and other information needed to properly steward donor funds.</li> <li>In specifically assigned cases, coordinates with donors to provide information related to the fund in a professional manner.</li> <li>Collaborates and coordinates on delivery of donor-funded materials as brochures, booklets, materials, customized reports, etc. with other units in the university such as departments and faculties.</li> <li>Coordinates thank you videos, special events, one on one meetings with donors, and other donor related functions/tools to enhance donor stewardship.</li> <li>Assists in preparations and logistics for the annual scholarship reception, awards ceremonies, and donor meetings as requested by the Director of Stewardship.</li> <li>Drafts letters/reports for current-use donor-funds and renewals for the Office of Development to communicate to donors during the renewal season and follow up on a monthly basis for all pending renewals.</li> <li>Drafts, updates, and maintains documentation for all stewardship processes annually, as well as being actively involved in the continuous improvements of the current processes.</li> <li>Assists in preparations for other projects, events, activities, and provides additional administrative support to the Office of Advancement, Office of Development, and the Office of Advancement Services in matters pertaining to Stewardship as requested by the Director of Stewardship and the Senior Vice President of Advancement and Business Development.</li> <li>Performs other related duties as requested.</li> </ul> <p> </p> <p> <strong>2. <u>Work Contacts:</u> </strong> </p> <ul> <li>Frequent contacts with the Comptroller s Office, Financial Aid Office, Registrar s, Dean s Offices, and other AUB departments for coordination purposes.</li> <li>Regular contacts with work associates in regards to donor funds across AUB and AUBMC.</li> <li>Regular contact with students to respond to inquiries.</li> <li>Regular contact with students for matters related to donor-funds.</li> <li>Regular contact with donors for matters related to donor-funds.</li> </ul> <p> </p> <p> <strong>3. <u>Independence of Operation:</u> </strong> </p> <ul> <li>Reports to the Director of Stewardship.</li> <li>Works according to established procedures, clearly set precedents, and professional administrative standards.</li> <li> <p>Completed work is checked at subsequent stage in the work cycle.</p> <p> </p> </li> </ul> <p> <strong>4. <u>Supervisory Responsibility:</u> </strong> </p> <p>None. </p> <p> <strong>5. <u>Physical Effort:</u> </strong> </p> <p>Minimal physical effort involving operating a computer approximately 80% of the working time.</p> <p> <strong>6. <u>Work Conditions: </u> </strong> </p> <p>Clean and pleasant.</p> <p> </p> <p> <strong>7. <u>Minimum Requirements:</u> </strong> </p> <ul> <li>Bachelor s degree, plus 3-5 years of relevant work experience.</li> <li>Good knowledge of English.</li> <li>Strong written and oral communication skills and organizational skills.</li> <li>Ability to manage multiple projects simultaneously.</li> <li>Strong PC skills. Expert in Microsoft Word and Excel. Fluent in Access and PowerPoint. Experience with customer or donor databases required. Experience in Banner preferred.</li> </ul> <p> <i> </i> </p> <p> </p></div></section>

<p><h4>Please submit your CV in English and indicate your level of English proficiency.<\/h4>\n<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.<\/p>\n<h4>What this opportunity involves<\/h4>\n<p>We're building competitive-programming problems and their automatic graders (test cases and checkers) used to train advanced AI coding models. You'll create problems, write both correct and deliberately wrong solutions, and design the tough test cases that catch subtly broken code. Your work is what makes the training signal trustworthy.<\/p>\n<p>To apply, share: your competitive-programming handle(s) plus current or peak rating, any problem-setting experience, and IOI, ICPC, or olympiad history.<\/p>\n<h4>What you'll do<\/h4>\n<ul>\n<li>Write original algorithmic problems \u2014 clear statement, sound constraints, an intended solution;<\/li>\n<li>Write correct solutions in C++ and Python;<\/li>\n<li>Write realistic wrong solutions (common mistakes) to test against;<\/li>\n<li>Build and harden test cases: generators, edge cases, stress and \"hacking\" tests;<\/li>\n<li>Write checkers and interactors (testlib) for problems with more than one valid answer;<\/li>\n<li>Confirm the quality bar: correct solutions pass, wrong ones fail, within time limits.<\/li>\n<\/ul>\n<h4>What we look for<\/h4>\n<ul>\n<li>Strong competitive programming background, shown by a public profile \u2014 a Codeforces rating (see levels below), or an IOI, ICPC, or national-olympiad record;<\/li>\n<li>Fluent contest C++ (STL, complexity); comfortable writing Python;<\/li>\n<li>Can explain why a solution is wrong and build an input that breaks it;<\/li>\n<li>Strong written English (C1+).<\/li>\n<\/ul>\n<h4>Levels (by Codeforces rating, or equivalent olympiad achievement):<\/h4>\n<ul>\n<li>Associate \u2014 1700\u20132100 (Expert\/Candidate Master): easier problems;<\/li>\n<li>Expert \u2014 2200\u20132600 (Master\/Grandmaster): harder problems;<\/li>\n<li>Senior\/Reviewer \u2014 2600+ (International Grandmaster) or IOI\/ICPC medalist: hardest problems plus quality review.<\/li>\n<\/ul>\n<h4>Nice to have<\/h4>\n<ul>\n<li>IOI or ICPC alumni and top competitive programmers especially encouraged to apply;<\/li>\n<li>Experience setting or testing problems for real contests (Codeforces rounds, ICPC, national olympiads, online judges);<\/li>\n<li>Testlib experience (checkers, validators, generators);<\/li>\n<li>Experience creating data for LLM code benchmarks or similar RL\/evaluation datasets.<\/li>\n<\/ul>\n<h4>How it works<\/h4>\n<p>Apply? Pass qualification(s)? Join a project? Complete tasks? Get paid.<\/p>\n<h4>Project time expectations<\/h4>\n<p>For this project, tasks are estimated to require around 10\u201320 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active. Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<\/p>\n<h4>Compensation<\/h4>\n<p>Paid per accepted task. Your rate depends on the qualification tier you reach and how efficiently you complete tasks. Because payment is per task, a faster pace raises your effective hourly rate.<\/p><\/p><p><\/p>

<p><br></p><p><strong>Scope of work, responsibilities and description of the proposed analytical work</strong></p><p>Under the overall guidance of the project's Chief Technical Advisor or Project Officer, and in close coordination with the Commission of Reduction of Sentences, the Social Workers will support the Commission across the different governorates, according to the Commission's geographic distribution of files, by assessing prisoners' psycho-social condition to inform sentence-reduction decisions. To achieve this objective, the Consultants are expected to:</p><ul><li>Assess prisoners' files from a psycho-social perspective.</li><li>Draft and submit scientific reports to the Commission to inform its sentence-reduction decisions.</li><li>Provide the necessary scientific opinion regarding the reduction of a prisoner's sentence based on their psycho-social condition.</li><li>Provide expert opinion during deliberations on the impact and relevance of psycho-social factors in specific cases.</li><li>Collaborate with the Commission on any other required tasks.</li></ul><p><strong>Expected outputs and deliverables</strong></p><p>The Consultants are expected to complete the tasks and activities described above and submit bi-monthly progress reports. Each Social Worker must assess a minimum of 20 cases every two months. The reports shall describe progress in assessing inmates' cases and provide disaggregation by type of case, gender, age, geographic location, and nationality.</p><p><strong>Institutional arrangements</strong></p><p>The work is expected to start upon contract signature. The Consultant will work under the overall guidance of the designated UNDP focal point, in close coordination with the Commission of Reduction of Sentences and its President. The Consultant will rely on their own means of communication and transportation. Transportation and communication costs should be included in the Consultant's financial offer. All title rights, copyrights, and other rights in any material produced under the Terms of Reference will be vested exclusively in UNDP. Any public mention or appearance related to the activity must acknowledge UNDP's ownership and be coordinated with and approved by UNDP. In the event of any delay, the Consultant shall inform UNDP promptly so that decisions and remedial action may be taken. Delays affecting collaborative work or the timely delivery of outputs may lead to termination of the contract. UNDP reserves the right to commission additional inputs, reviews, or revisions as needed to ensure the quality and relevance of the work.</p><p><strong>Duration of work</strong></p><p>The assigned duration for this consultancy is four (4) months, without exceeding five (5) working days per month. The assignment is expected to commence on 2 September 2026 and be completed by 2 January 2027.</p><p><strong>Duty station</strong></p><p>The consultancy shall be home-based, with attendance at meetings at the Commission of Reduction of Sentences' headquarters and visits to prisons as required to assess inmates.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>A bachelor's degree in Social Work, Social Science, Psychology, or any related field.</li><li>At least five (5) years of professional experience in the psycho-social field, as a Social Worker or in a related field.</li><li>Knowledge of Arabic is required.</li><li>Knowledge of English and/or French is desirable.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>CBM is seeking to recruit an auditor to perform an audit of the funds received and payments made by Nusaned under the project Inclusive Support for Vulnerable Communities in Akkar: Food Security for IDPs and Livelihood Assistance for Women with Disabilities . Nusaned has received fund from CBM to implement this project.</p><p>The objective of this audit is:</p><ul><li>to express an opinion on the project financial statement for the following reporting period: Annual audits for the years 2024 (01 December 31 December) and 2025, 2026 (January August) and a final audit covering the entire project duration (1 December 2024 31 August 2026), and</li><li>to issue an Audit Report and a Management Letter</li></ul><p>The Auditor confirms meeting at least one of the following conditions and provides written proof (CERTIFICATE):</p><ul><li>The Auditor is a member of a national/international accounting or auditing body or institution which in turn is a member of the International Federation of Accountants (IFAC).</li><li>The Auditor is a member of a national/international accounting or auditing body or institution. Although this organisation is not member of the IFAC, the Auditor commits to undertake this expenditure audit in accordance with the IFAC standards and ethics.</li></ul><p>A confirmation of the German Embassy or a recognised national/international institution (e.g. Chamber of Commerce or official Association of Auditors) is required in order to prove the qualification of the Auditor.</p><p>How to apply</p><p>All expressions of interest should include the following (Technical Proposal, Financial proposal (EUR), CV, A reference list of three previous customers) and should be submitted by email to: EMAIL_ADDRESS . org by 24 July 2026 23:59 CET. In the subject name, please mention Audit of P10719 . In case of questions, please contact Jozafeen Haddad at EMAIL_ADDRESS or Musab Raddad at EMAIL_ADDRESS</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>The Auditor is a member of a national/international accounting or auditing body or institution which in turn is a member of the International Federation of Accountants (IFAC).</li><li>The Auditor is a member of a national/international accounting or auditing body or institution. Although this organisation is not member of the IFAC, the Auditor commits to undertake this expenditure audit in accordance with the IFAC standards and ethics.</li><li>A confirmation of the German Embassy or a recognised national/international institution (e.g. Chamber of Commerce or official Association of Auditors) is required in order to prove the qualification of the Auditor.</li><li>The Auditor has appropriate professional qualifications and suitable experience with IFAC standards and in verifying financial information of projects comparable in size and complexity to the project subject to this audit.</li><li>In addition, the Auditor should have experience with projects related to development cooperation funded by national and/or international donors and institutions.</li><li>hold a relevant university degree or professional qualification. S/he should have at least 6 years of experience as a professional Auditor or accountant in public audit practice including relevant managerial experience of leading audit teams.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position Data:</p><p>Job Title: HVAC Sales Engineer</p><p>Department: Sales</p><p>Relationship</p><p>Reporting to: Managing Partners</p><p>Liaison: Internal: Managing Partners, Sales Engineers, Application Engineer, Sales Team, Procurement, Accounting, Warehouse, Operations</p><p>External: Customers, Consultants, Contractors, Developers, Owners rep., Public sector parties, Installers, Maintenance team, competitors</p><p>Basic Function:</p><p>To achieve the sales and receivables targets set by the sales Engineer and the company with specified Gross Margin contribution in line with the company s policies for meeting the company business requirements.</p><p>Key Performance Areas:</p><p>Sales Functions:</p><p>To scan the market within assigned territories for identifying and developing customers relationships and generating sales</p><p>To respond to customers enquiries on time with the right selection of products which meet the customers technical requirement and offering a tailor-made solution</p><p>To make proper selection of materials as per projects / customers requirements and get necessary approvals from the Management</p><p>To follow up quotations with technical and commercial support to insure placing orders and following up until goods are delivered to destinations</p><p>To provide the management with competitions information about their products and markets to adjust the sales strategy accordingly</p><p>To Collect Receivables relative to the executed sales and deliveries of materials as per agreed payment terms</p><p>Customers Relationship:</p><p>To visit and market the products at the consultants with technical and commercial presentations to answer all questions relative to the acceptability of the products and their nomination for commercial projects</p><p>To commercialize the Products at customers premises to ensure that sales deals are closed</p><p>To answer effectively to customers calls and inquiries with exquisite pleasance and professionalism within acceptable time frame</p><p>To ensure continuous follow up and personal conduct with all customers to enhance customers satisfaction and increase the sales volume</p><p>To attend and solve promptly customers complaints within an acceptable time frame</p><p>Office Management:</p><p>To compute and promptly update all leads, opportunities &amp; customers in the ERP system for proper follow up</p><p>To process the quotations and orders in the ERP as per the nature of the job. When necessary, coordinate with Management for initiating procurement of items/goods from Suppliers</p><p>To be responsible for accurate preparation of all documents such as quotations, sales orders, delivery forms, invoices, receipts etc.</p><p>To coordinate with Suppliers of materials in terms of Technical Compliance of their products and Services with the market / projects requirements</p><p>To maintain adequate sales and receivables closing ratio as per company s practices</p><p>To follow up and to be accountable for pending receivables from customers</p><p>To coordinate with customers and warehouse for accurate delivery of materials</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications: Bachelors Degree in Mechanical Engineering</p><p>Personal Details Around 25 35 years</p><p>Knowledge: Thorough knowledge and Experience in Electro-mechanical products focus on HVAC systems, selections, designs and applications, Pumps, Plumbing and the Lebanese market including Consultants, Contractors, Developers, Traders.</p><p>Skills: 3 to 7 years relevant experience</p><p>Excellent communication and inter-personal skills, a team-player, excellent negotiations and computer skills, good behavior, well mannered, pleasing and strong personality</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The incumbent in this position is responsible for welcoming the guests and members to the Health Club and providing them with assistance during their visit in order to meet or exceed their expectations whilst adhering to service standards. The job of Spa Receptionist is executed satisfactorily when: Hygiene standards are strictly monitored and followed. Quality audit results are 85% and above. When all the Spa guests are 100% satisfied with the Spa services. Receptionist is the first and last impression of the spa, therefore must be very professional and create an experience for the guests. Greets all visitors to the Spa and Wellness Centre in a warm and sincere manner, invites them to sign the consultation form. Provides them with assistance such as lockers, towels, bathrobes or information concerning our services and facilities in a prompt and efficient manner. For visitors interested in a membership at the Wellness Centre, promotes the services by providing information and offering a tour of our facilities. Assists new members in filling out the membership application form correctly. And indorse to the team. Handles all Spa cashier transactions such as Retail, daily Spa revenue or any other fees from guests then issues a receipt. At the end of the shift balances the cash register. Receives all incoming telephone calls to the Spa according to the hotel standards, provides/receives information, takes appropriate actions such as booking or refers the matter to the relevant persons to handle. Liaises with therapists in case of bookings and / or cancellations from members / guests. Upon visitor s departure from the Spa and Wellness Centre, thanks them for their visit and invites them to return. Daily, Weekly and Monthly reports to be completed with details. Makes handover report written and verbal if possible for the receptionist on the next shift. Before each shift reads handover report.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Business Administration/Personal Assistant/Secretary Certificate an advantage. Sales and/or customer service training an advantage. Knowledge of Natural Therapies. (Preferable)</p><p>Experience : One (1) year reception experience in an international SPA. Language : Local language excellent oral and written skills (as applicable) English good oral and written skills</p><p>Competencies: Client facing experience within reception or front of house Business writing. Stock and retail management. High levels of customer service. Telephone system operations. Computer literate with experience of in house booking/database systems. Experience within 7-day operation.</p><p>To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially: People Oriented Passionate for European luxury Entrepreneurial Self-confident Persuasive Ethical Quality oriented Well-presented</p><p></p></section>

<p><h4>Description</h4> <p>Aspire Software is looking for a junior software developer to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>Role overview</h4> <p>The junior full stack developer, product sustainability plays a critical role in maintaining our world-class cloud platform. Reporting to the manager, software development and sitting within our engineering team, this role exists to partner with our development and customer experience teams to solve customers' technical challenges.</p> <h4>Outcomes and key responsibilities</h4> <p><strong>What’s expected of you</strong></p> <ul> <li><strong>Root cause analysis:</strong> Investigate, identify, and resolve technical issues. Collaborate with cross-functional teams as needed to triage and solve software issues.</li> <li><strong>Customer focus:</strong> Build and maintain positive relations by handling requests in a timely manner. Work to remove obstacles that impede our customers' ability to love the platform.</li> <li><strong>Write quality code:</strong> Build well-designed, testable, efficient, secure code. Follow departmental guidelines for coding standards and participate in code reviews. Develop in both front and back-end programming languages.</li> <li><strong>Test:</strong> Write unit tests, service level, and UI tests with help as needed from senior teammates. Find and execute test plans and test cases, read and validate automation results.</li> <li><strong>Knowledge sharing:</strong> Foster a culture of documentation and knowledge sharing within the team and with business stakeholders; actively demonstrate an openness to share and receive information, updates and feedback.</li> <li><strong>Product knowledge:</strong> Understand the user experience of the Möbius platform inside and out. Identify and document bugs and common requests; share findings with internal teams.</li> </ul> <h4>Measures of performance</h4> <p><strong>How you know you’re doing well</strong></p> <ul> <li><strong>Process execution:</strong> Every project, automation task, and customer request is executed well, within reasonable timelines and completely. We ensure that all work in our system is done to the best of our ability given our knowledge, tooling, and experience.</li> <li><strong>Customer satisfaction:</strong> A desire to ensure a high quality of service to provide the best customer experience, by continually finding the next problem to solve, and solving it well.</li> <li><strong>Effective cooperation:</strong> Work between development and customer success continually to ensure our customers' needs are met and exceeded.</li> </ul> <h4>Requirements</h4> <p><strong>Experience:</strong></p> <p><strong>The 'skills' that make you great at this</strong></p> <ul> <li>Exposure to computer science fundamentals in object-oriented design.</li> <li>2 to 4 years of well-rounded exposure and experience developing software services and an understanding of design for scalability, performance and reliability.</li> <li>Familiarity with professional software engineering practices across the entire development life cycle; coding standards, code reviews, source control management, build processes, testing.</li> <li>Proficiency in the complete SDLC from analysis to deployment.</li> <li>Experience building with AI tools like Cursor, Antigravity, Claude Code, etc as mandatory.</li> <li>Working proficiency and communication skills in verbal and written English.</li> <li>Experience or working knowledge of Google Big Query, including writing and optimizing SQL queries and working with large analytical datasets in a cloud environment.</li> </ul> <p><strong>Competencies:</strong></p> <p><strong>The 'stuff' that makes you great at this</strong></p> <ul> <li>Excellent written and verbal communication capability, with an aptitude for breaking down technical topics into easy-to-understand concepts.</li> <li>An eye for details and specifics, you don’t shy away from data or information; and you relish an opportunity to set things straight or organize.</li> <li>Independent problem-solving capabilities, and analytical skills. You don’t give up when you don’t know the answer immediately and you're humble enough to ask for help whenever you need it.</li> <li>Familiarity with professional software engineering practices across the entire development life cycle; coding standards, code reviews, source control management, build processes, testing.</li> </ul> <p><strong>Technologies - what you’ll be using</strong></p> <ul> <li>Micronaut</li> <li>Cypress</li> <li>Docker</li> <li>GCP</li> <li>Big Query</li> <li>Java</li> <li>Jira</li> <li>Linux</li> <li>PostgreSQL</li> <li>VueJS</li> <li>VS Code</li> </ul> <p><strong>Operational mindset</strong></p> <ul> <li>Strong interest, and the ability to learn other coding languages, databases, platforms and tools as needed.</li> <li>Experience developing software services and an understanding of design for scalability, performance and reliability.</li> <li>Ability to take a project from scoping requirements through actual launch of the project.</li> <li>Experience with both front end & back end technologies and/or frameworks.</li> <li>Understand the importance of solid documentation and respectful communication.</li> <li>Isn’t afraid of the tough software problems.</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart, join us and become a Heartist®.</p> <h4>Job description</h4> <p>The position is responsible for leading the overall culinary operations, food safety & hygiene, and maintaining high-quality food standards. A culinary expert with a positive attitude and enthusiasm for teamwork. Main responsibilities will include but are not limited to, achieving targets such as P&L budget and forecast, adhering to HACCP and local food safety standards, food quality, managing team’s performance, and guest satisfaction.</p> <p>Leads the culinary management team and utilizes interpersonal and communication skills to lead, influence, and encourage the team and others.</p> <p>Encourages and builds mutual trust, respect, and cooperation among team members.</p> <p>Ensures property policies are administered fairly and consistently.</p> <p>Set periodical budget & forecast and analyze monthly P&L and month-end reports, and identify deviation from business plan goals.</p> <p>Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related to the department.</p> <p>Controls and ensures that expenses, purchases, requisitions are within budget limits and maintains food gross profit set by the hotel.</p> <p>Develop and update the departmental SOP manual, detailing standards of performance, policies, and procedures, and service standards pertinent to the efficient operation of the culinary in accordance with policies, standards, and municipality requirements.</p> <p>Develop new menus and product development supported by detailed analysis and accurate costing along with culinary management team.</p> <p>Supervise the senior culinary team to run their kitchens at a high-quality level whilst maintaining acceptable food costs.</p> <p>Work closely with the chief steward to ensure that kitchen areas are kept clean and orderly. Manage organization and cleanliness of departmental areas by conducting a weekly walk-through.</p> <p>Ensure that a high level of food safety management and precautions with regards to the hotel food safety and hygiene standards (HACCP) are adhered to in the department.</p> <p>Monitor food standards in each outlet and banquet operations.</p> <p>Identify market needs and trends in terms of food menus for both hotel guests and the local market.</p> <p>Monitor and analyze menus and products of competitive restaurants and other hotels' banquet departments.</p> <p>Interact with the management of other departments within areas of responsibility to foster and maintain effective working relations with them.</p> <p>Meet and interact with representatives of the local community and potential guests as required.</p> <p>Motivate, supervise, and discipline team members to ensure their capabilities and degree of professionalism meet the needs of guests and the organization.</p> <p>Develop, conduct, and maintain records of all staff training programs for team members, focusing on their development needs, and providing them with new skills to meet the changing needs of the business.</p> <h4>Qualifications</h4> <li>Excellent reading, writing, and oral proficiency in the English language</li> <li>Minimum of 6 years of relevant experience in managing food production & culinary operations in a similar position for a five-star hotel</li> <li>Detailed knowledge and skills in international cuisine</li> <li>Service-oriented and an eye for details</li> <li>Flexible and able to embrace and respond to change effectively</li> <li>Self-motivated and energetic</li> <li>Well-presented and professionally groomed at all times</li></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>1- Deliverable 1: A high-dimensional analytical matrix capturing structural proximity and relatedness across the production universe, serving as an interactive-visual network diagnostic asset to identify diversification-linked financing opportunities and associated exposure to illicit financial flow risks. 2- Deliverable 2: Apply data-driven models to prioritize products and sectors based on national capability structures. The deliverable will include a technical note identifying strategically linked products, feasible diversification pathways, financing opportunities, and potential finance entry points, while applying rigorous filters to exclude spurious, non-productive, or phantom investment-driven linkages. 3- Deliverable 3: A diagnostic report identifying high-potential product pathways while highlighting sectors structurally vulnerable to illicit financial flows. 4- Deliverable 4: A Python-based Inter-sectoral Structural Coefficients framework that transforms raw bilateral investment statistics into a standardized long-panel dataset for gravity-model analysis and detection of disguised flows. 5- Deliverable 5: A sector and product clustering matrix-based industries and products with similar production structures, supplier dependencies, and capability requirements. 6- Deliverable 6: Excel file and summary report assessing cluster-level production values, priority manufacturing ecosystems, high-value product groups, and opportunities for industrial upgrading and investment targeting. 7- Deliverable 7: Revised summary report incorporating FfD comments. 8- Deliverable 8: An econometric modeling framework to assess structural feasibility, upgrading potential, and capability spillovers across interconnected products and sectors. 9- Deliverable 9: Revised output (deliverable 7) incorporating FfD comments 10- Deliverable 10: Excel file and summary report assessing and synthesizing the outputs of the econometric models. 11- Other deliverables related to the tasks mentioned above as requested by the Hiring Manager including, but not limited to, graphs, charts, briefings, excel files, tables, etc.<br> Work Location<br>Remote<br> Expected duration<br>8 months<br> Duties and Responsibilities<br>Background ESCWA supports Arab countries in strengthening national and regional financing systems to accelerate progress toward the 2030 Agenda for sustainable development. Through an integrated approach that combines policy dialogue, analytical research, capacity-building, and digital innovation, ESCWA assists member States in mobilizing and managing financing across key sources, including domestic public resources, private investment, international development cooperation, trade and investment flows, and sustainable debt management. This work is aligned with global commitments, including the Seville Commitment, which underscores the importance of strengthening accountability and governance in financing development, as well as the mandates to address financing leakages as a key enabler of financing sustainable development. (paragraphs 29 (a) &amp; (c), 28 (e), and 33 (a)). Central to this work is the conduct of detailed diagnostics of the financing for development landscape, analysing the various sources of financing available to address five major financing rifts that continue to impede sustainable development in the Arab region: financing insolvencies, financing inequalities, fiscal space constraints, funding shortfalls, and debt-financing overhangs. In response, ESCWA advances regional cooperation on domestic resource mobilization, integrated financing solutions, diversifying sources of revenues and addressing leakages related to illicit financial flows and investment distortions. These efforts are complemented by policy recommendations and practical tools to support governments in improving revenue mobilization and financing strategies. In parallel, ESCWA has developed a forward-looking digital financing ecosystem composed of analytical and AI-powered tools that enable governments assess financing gaps, improve spending efficiency, optimize public spending, address illicit financial flows, strengthen multiple aspects of their financing strategies, enhance policy targeting, accelerate progress towards the SDGs, and design integrated financing strategies aligned with national development priorities. This ecosystem has received recognition at multiple institutional levels and has been endorsed under the Seville Platform of Action and recognized by DESA as a scalable, real-life application that can be adapted and replicated across countries and regions. Within this context, ESCWA seeks a consultant to provide support in the implementation of various FfD activities as detailed below. Duties and Responsibilities 1- Map productive linkages across pilot country/countries’ production base and financing structure to identify sectoral interdependencies, financing bottlenecks, and opportunities for higher-value economic transformation. 2- Estimate latent financing-space linkages by combining prospective structural configurations, visualization tools, and empirical signals of capability-space adjacency to identify feasible pathways for economic diversification and financing mobilization for blended finance while addressing resource leakages. 3- Construct and align a high-dimensional proximity matrix across the production universe, integrating relevant product, sectoral, industrial, and financing classification systems to enable comparable mapping of productive and financing linkages, identify tax- and trade-based leakage channels, and detect unrealized or suboptimally realized productive potential. 4- Normalize and validate the matrix to ensure connectivity, consistency, and suitability for modelling and network diagnostics. 5- Develop a structural scoring framework to assess relative feasibility, productive accessibility, and strategic positioning of diversified commodity-linked financing opportunities, while identifying products and sectors exposed to illicit financial flow risks. 6- Design and implement a Python-based analytical framework to query, harmonize, and transform relevant investment datasets into a standardized panel, supporting downstream empirical analysis and the identification of potential anomalies in investment patterns. 7- Apply data-driven analytical methods to identify patterns, groupings and relationships across sectors and products based on selected structural and operational characteristics. 8- Integrate Product-level production indicators to assess economic trends, identify priority areas, and highlight sector-focused policy support. 9- Develop and apply econometric models to assess structural feasibility, between proximate products across inter-connected products and sectors. This includes: o Preparing panel dataset of products’ competitiveness and production indicators. o Integrating structural linkage and proximity matrices into the modelling framework. o Estimating econometric models to analyse the evolution of production and structural upgrading patterns. o Assessing productive feasibility and upgrading opportunities, across interconnected sectors and products. 10- Generate and assess alternative upgrading pathways based on econometric modelling results. 11- Other related tasks related to the deliverables below as requested by the Hiring Manager.<br> Qualifications/special skills<br>A master’s degree or equivalent in economics, finance, econometrics, business analytics, or related field is required. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 1.5 years of professional work experience in analyzing macro-financing and industrial policy issues, particularly data-driven, microfinancing and econometric modeling, is required. One year of previous work experience in research, data analytics, and data analysis is required. One year of experience in research, data extraction or using statistical tools is required. Knowledge of STATA statistical package to process and analyze data is required. Knowledge of Python, machine learning techniques is required. Good knowledge of econometrics is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in both English and Arabic languages are required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p><h4>About us</h4> <p>Whiteshield is an AI-native sovereign intelligence company helping governments move from insight to action and from planning to continuous adaptation. Its platform combines workforce intelligence, economic intelligence, and adaptive policy applications to support decision-makers in real time. Founded in 2011, the company combines public policy expertise, proprietary data assets, and AI-enabled applications to support decision-makers across workforce development, economic competitiveness, and societal transformation.</p> <p>With principal operations in Dubai (DIFC) and Riyadh and a global footprint spanning the Middle East, Europe, Africa, Eurasia, and Asia, Whiteshield serves governments, sovereign institutions, multilateral organisations, and leading corporations worldwide. Its technology portfolio equips leaders with decision intelligence, workforce intelligence, and adaptive policy solutions.</p> <p>Whiteshield’s mission is to help build adaptive societies where every citizen can learn, provide, and connect.</p> <h4>Where you fit in</h4> <p>We’re a high-velocity, impact-driven team building software and data-driven solutions at the edge of innovation. Whether launching products from zero to one or helping clients adapt to emerging technologies, we operate in dynamic environments where experimentation, rapid delivery, and collaboration are constant. AI isn’t an add-on here - it’s embedded in how we design, build, test, and ship. From AI-assisted coding and automated test generation to intelligent architecture reviews and data-driven decision loops, we leverage AI-native workflows to move faster and build smarter.</p> <p>We’re looking for a seasoned technologist who thrives in AI-enabled environments and understands how to amplify engineering output using modern AI tooling. You won’t just manage projects; you will define how AI-driven digital excellence happens here; setting standards for prompt engineering, code generation workflows, automated QA, intelligent documentation, and continuous learning systems.</p> <p>You’re a senior-level engineer with a wide-ranging technical toolkit and a strong bias toward leveraging AI to increase velocity and quality. You’ve built and shipped products, integrated AI into real delivery pipelines, and know how to move from concept to production under pressure. You’re comfortable orchestrating AI copilots, designing human-in-the-loop systems, and embedding automation across the SDLC. You’re also client-savvy. You can lead conversations, uncover needs, manage stakeholders, and translate business objectives into technical and AI-enabled delivery strategies. You understand how to position AI not as hype, but as a pragmatic accelerator - reducing time to value, improving quality, and unlocking new solution spaces. You thrive in fast-paced environments where agility, experimentation, and initiative are essential; and where AI is a core multiplier of team performance.</p> <h4>What you will do</h4> <ul> <li>Architect and build scalable, innovative software solutions; internally and for clients</li> <li>Lead engagements with clients, acting as both a trusted advisor and technical owner</li> <li>Rapidly prototype, iterate, and validate solutions using modern technologies</li> <li>Balance short-term deliverables with long-term vision for scalable systems</li> <li>Work across cross-functional teams to align product goals, timelines, and execution</li> <li>Mentor junior engineers and contribute to growing a culture of technical excellence</li> <li>Evaluate new technologies to be implemented at scale for citizen impact</li> <li>Embed AI-native development workflows across the SDLC, leveraging AI copilots, code generation, automated test creation, and intelligent documentation to increase velocity and quality</li> <li>Design and operationalize AI-assisted engineering practices, including prompt engineering standards, human-in-the-loop review processes, and continuous model evaluation to ensure secure, scalable, and production-ready delivery</li> </ul> <h4>Our core tech stack (flexible)</h4> <ul> <li>Backend: C# / .NET / Python</li> <li>Frontend: React / Next.js</li> <li>Database: MSSQL, Postgres, Elasticsearch, MongoDB</li> <li>Cloud: Azure or Google</li> <li>Dev tools: Git, CI/CD pipelines, Docker, Terraform, Ansible</li> <li>ML/AI: Langchain, LangGraph, N8n, scikit-learn, Ollama, Claude Code</li> </ul> <h4>Requirements</h4> <h4>What you’ll bring</h4> <ul> <li>6+ years of professional software engineering experience</li> <li>Expertise with C# and .NET Core, including building APIs and backend systems</li> <li>Proficiency in React and/or Next.js for modern frontend development</li> <li>Experience working with cloud services (Azure, AWS, or GCP)</li> <li>Strong communication and client management skills; comfortable owning technical delivery in client settings</li> <li>A passion for learning and working with emerging technologies</li> <li>Ability to work independently in fast-paced, dynamic environments</li> <li>Knowledge on how to integrate AI agentic development workflows to strong engineering practices</li> </ul> <h4>Bonus points for</h4> <ul> <li>Prior consulting, agency, or client-facing experience</li> <li>Experience designing cloud-native architectures and using infrastructure-as-code tools</li> <li>Open-source contributions or published technical content</li> <li>Familiarity with data science workflows or machine learning integration</li> </ul> <h4>Benefits</h4> <h4>Perks and opportunities</h4> <p><strong>Accelerated career trajectory</strong><br> We operate a performance-driven environment with clear progression pathways.</p> <p><strong>Seamless relocation</strong><br> For those relocating, we provide comprehensive transition support including visa sponsorship and relocation assistance enabling you to integrate quickly and focus on delivery from day one.</p> <p><strong>Supporting your performance</strong><br> We provide tier 1 global medical coverage, wellbeing support, family allowances where applicable, and structured savings plans.</p> <p><strong>Helping teams perform</strong><br> We work on complex high-impact engagements that demand intensity and ownership. At the same time, we are mindful of the impact this can have and aim to support sustainable performance over time through offering generous annual leave, flexible work arrangements, and opportunities to connect beyond the day-to-day through retreats and team events.</p></p><p></p>

<p><h4>About us</h4> <p>Whiteshield is an AI-native sovereign intelligence company helping governments move from insight to action and from planning to continuous adaptation. Its platform combines workforce intelligence, economic intelligence, and adaptive policy applications to support decision-makers in real time. Founded in 2011, the company combines public policy expertise, proprietary data assets, and AI-enabled applications to support decision-makers across workforce development, economic competitiveness, and societal transformation.</p> <p>With principal operations in Dubai (DIFC) and Riyadh and a global footprint spanning the Middle East, Europe, Africa, Eurasia, and Asia, Whiteshield serves governments, sovereign institutions, multilateral organisations, and leading corporations worldwide. Its technology portfolio equips leaders with decision intelligence, workforce intelligence, and adaptive policy solutions.</p> <p>Whiteshield’s mission is to help build adaptive societies where every citizen can learn, provide, and connect.</p> <h4>Where you fit in</h4> <p>We’re a high-velocity, impact-driven team building software and data-driven solutions at the edge of innovation. Whether launching products from zero to one or helping clients adapt to emerging technologies, we operate in dynamic environments where experimentation, rapid delivery, and collaboration are constant. AI isn’t an add-on here - it’s embedded in how we design, build, test, and ship. From AI-assisted coding and automated test generation to intelligent architecture reviews and data-driven decision loops, we leverage AI-native workflows to move faster and build smarter.</p> <p>We’re looking for a seasoned technologist who thrives in AI-enabled environments and understands how to amplify engineering output using modern AI tooling. You won’t just manage projects; you will define how AI-driven digital excellence happens here; setting standards for prompt engineering, code generation workflows, automated QA, intelligent documentation, and continuous learning systems.</p> <p>You’re a senior-level engineer with a wide-ranging technical toolkit and a strong bias toward leveraging AI to increase velocity and quality. You’ve built and shipped products, integrated AI into real delivery pipelines, and know how to move from concept to production under pressure. You’re comfortable orchestrating AI copilots, designing human-in-the-loop systems, and embedding automation across the SDLC. You’re also client-savvy. You can lead conversations, uncover needs, manage stakeholders, and translate business objectives into technical and AI-enabled delivery strategies. You understand how to position AI not as hype, but as a pragmatic accelerator - reducing time to value, improving quality, and unlocking new solution spaces. You thrive in fast-paced environments where agility, experimentation, and initiative are essential; and where AI is a core multiplier of team performance.</p> <h4>What you will do</h4> <ul> <li>Architect and build scalable, innovative software solutions; internally and for clients</li> <li>Lead engagements with clients, acting as both a trusted advisor and technical owner</li> <li>Rapidly prototype, iterate, and validate solutions using modern technologies</li> <li>Balance short-term deliverables with long-term vision for scalable systems</li> <li>Work across cross-functional teams to align product goals, timelines, and execution</li> <li>Mentor junior engineers and contribute to growing a culture of technical excellence</li> <li>Evaluate new technologies to be implemented at scale for citizen impact</li> <li>Embed AI-native development workflows across the SDLC, leveraging AI copilots, code generation, automated test creation, and intelligent documentation to increase velocity and quality</li> <li>Design and operationalize AI-assisted engineering practices, including prompt engineering standards, human-in-the-loop review processes, and continuous model evaluation to ensure secure, scalable, and production-ready delivery</li> </ul> <h4>Our core tech stack (flexible)</h4> <ul> <li>Backend: C# / .NET / Python</li> <li>Frontend: React / Next.js</li> <li>Database: MSSQL, Postgres, Elasticsearch, MongoDB</li> <li>Cloud: Azure or Google</li> <li>Dev tools: Git, CI/CD pipelines, Docker, Terraform, Ansible</li> <li>ML/AI: Langchain, LangGraph, N8n, scikit-learn, Ollama, Claude Code</li> </ul> <h4>Requirements</h4> <h4>What you’ll bring</h4> <ul> <li>6+ years of professional software engineering experience</li> <li>Expertise with C# and .NET Core, including building APIs and backend systems</li> <li>Proficiency in React and/or Next.js for modern frontend development</li> <li>Experience working with cloud services (Azure, AWS, or GCP)</li> <li>Strong communication and client management skills; comfortable owning technical delivery in client settings</li> <li>A passion for learning and working with emerging technologies</li> <li>Ability to work independently in fast-paced, dynamic environments</li> <li>Knowledge on how to integrate AI agentic development workflows to strong engineering practices</li> </ul> <h4>Bonus points for</h4> <ul> <li>Prior consulting, agency, or client-facing experience</li> <li>Experience designing cloud-native architectures and using infrastructure-as-code tools</li> <li>Open-source contributions or published technical content</li> <li>Familiarity with data science workflows or machine learning integration</li> </ul> <h4>Benefits</h4> <h4>Perks and opportunities</h4> <p><strong>Accelerated career trajectory</strong><br> We operate a performance-driven environment with clear progression pathways.</p> <p><strong>Seamless relocation</strong><br> For those relocating, we provide comprehensive transition support including visa sponsorship and relocation assistance enabling you to integrate quickly and focus on delivery from day one.</p> <p><strong>Supporting your performance</strong><br> We provide tier 1 global medical coverage, wellbeing support, family allowances where applicable, and structured savings plans.</p> <p><strong>Helping teams perform</strong><br> We work on complex high-impact engagements that demand intensity and ownership. At the same time, we are mindful of the impact this can have and aim to support sustainable performance over time through offering generous annual leave, flexible work arrangements, and opportunities to connect beyond the day-to-day through retreats and team events.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>ABOUT US | Whiteshield is an AI-native sovereign intelligence company helping governments move from insight to action and from planning to continuous adaptation.<br> Its platform combines workforce intelligence, economic intelligence and adaptive policy applications to support decision-makers in real time.<br> Founded in 2011, the company combines public policy expertise, proprietary data assets and AI-enabled applications to support decision-makers across workforce development, economic competitiveness and societal transformation.<br> With principal operations in Dubai (DIFC) and Riyadh and a global footprint spanning the Middle East, Europe, Africa, Eurasia and Asia, Whiteshield serves governments, sovereign institutions, multilateral organisations and leading corporations worldwide.<br> Its technology portfolio equips leaders with decision intelligence, workforce intelligence and adaptive policy solutions.<br> Whiteshield’s mission is to help build adaptive societies where every citizen can learn, provide and connect.<br> WHERE YOU FIT IN | We’re a high-velocity, impact-driven team building software and data-driven solutions at the edge of innovation.<br> Whether launching products from zero to one or helping clients adapt to emerging technologies, we operate in dynamic environments where experimentation, rapid delivery, and collaboration are constant.<br> AI isn’t an add-on here - it’s embedded in how we design, build, test, and ship.<br> From AI-assisted coding and automated test generation to intelligent architecture reviews and data-driven decision loops, we leverage AI-native workflows to move faster and build smarter.<br> We’re looking for a seasoned technologist who thrives in AI-enabled environments and understands how to amplify engineering output using modern AI tooling.<br> You won’t just manage projects; you will define how AI-driven digital excellence happens here; setting standards for prompt engineering, code generation workflows, automated QA, intelligent documentation, and continuous learning systems.<br> You’re a senior-level engineer with a wide-ranging technical toolkit and a strong bias toward leveraging AI to increase velocity and quality.<br> You’ve built and shipped products, integrated AI into real delivery pipelines, and know how to move from concept to production under pressure.<br> You’re comfortable orchestrating AI copilots, designing human-in-the-loop systems, and embedding automation across the SDLC.<br> You’re also client-savvy.<br> You can lead conversations, uncover needs, manage stakeholders, and translate business objectives into technical and AI-enabled delivery strategies.<br> You understand how to position AI not as hype, but as a pragmatic accelerator - reducing time to value, improving quality, and unlocking new solution spaces.<br> You thrive in fast-paced environments where agility, experimentation, and initiative are essential; and where AI is a core multiplier of team performance.<br> WHAT YOU WILL DO | ❖ Architect and build scalable, innovative software solutions; internally and for clients ❖ Lead engagements with clients, acting as both a trusted advisor and technical owner ❖ Rapidly prototype, iterate, and validate solutions using modern technologies ❖ Balance short-term deliverables with long-term vision for scalable systems ❖ Work across cross-functional teams to align product goals, timelines, and execution ❖ Mentor junior engineers and contribute to growing a culture of technical excellence ❖ Evaluate new technologies to be implemented at scale for citizen impact ❖ Embed AI-native development workflows across the SDLC, leveraging AI copilots, code generation, automated test creation, and intelligent documentation to increase velocity and quality ❖ Design and operationalize AI-assisted engineering practices, including prompt engineering standards, human-in-the loop review processes, and continuous model evaluation to ensure secure, scalable, and production-ready delivery OUR CORE TECH STACK (Flexible) | ❖ Backend: C# / .<br>NET / Python ❖ Frontend: React / Next.<br>js ❖ Database: MSSQL, Postgres, Elasticsearch, MongoDB ❖ Cloud: Azure or Google ❖ Dev Tools: Git, CI/CD pipelines, Docker, Terraform, Ansible ❖ ML/AI: Langchain, LangGraph, N8n, scikit-learn, Ollama, Claude Code PERKS AND OPPORTUNITIES | Accelerated Career Trajectory We operate a performance-driven environment with clear progression pathways Seamless Relocation For those relocating - we provide comprehensive transition support including visa sponsorship and relocation assistance enabling you to integrate quickly and focus on delivery from day one.<br> Supporting Your Performance We provide Tier 1 global medical coverage, wellbeing support, family allowances where applicable and structured savings plans.<br> Helping Teams Perform We work on complex high-impact engagements that demand intensity and ownership.<br> At the same time we are mindful of the impact this can have and aim to support sustainable performance over time through offering generous annual leave, flexible work arrangements and opportunities to connect beyond the day-to-day through retreats and team events.<br> WHAT YOU’LL BRING | ❖ 6+ years of professional software engineering experience ❖ Expertise with C# and .<br>NET Core, including building APIs and backend systems ❖ Proficiency in React and/or Next.<br>js for modern frontend development ❖ Experience working with cloud services (Azure, AWS, or GCP) ❖ Strong communication and client management skills; comfortable owning technical delivery in client settings ❖ A passion for learning and working with emerging technologies ❖ Ability to work independently in fast-paced, dynamic environments ❖ Knowledge on how to integrate AI agentic development workflows to strong engineering practices Bonus Points For: ❖ Prior consulting, agency, or client-facing experience ❖ Experience designing cloud-native architectures and using infrastructure-as-code tools ❖ Open-source contributions or published technical content ❖ Familiarity with data science workflows or machine learning integration</span> </div>

<p>SCOPE OF WORK, RESPONSIBILITIES AND DESCRIPTION OF THE PROPOSED ANALYTICAL WORK</p><p><br></p><p>Under the overall guidance of the Project Manager, the Development and Partnerships Specialist will perform the following functions:</p><p><br></p><p>• Support the Project Manager in articulating and visualizing priority objectives and strategic interventions of the project.</p><p><br></p><p>• Develop strategies and directions for the community development sector (social and economic) through the identification of priorities, responses, and potential national partners.</p><p><br></p><p>• Lead the design, planning, implementation, monitoring, and reporting of community development activities.</p><p><br></p><p>• Support the Project Manager in developing relevant Concept Notes, TORs, and Monitoring and Evaluation frameworks.</p><p><br></p><p>• Develop and strengthen partnerships with local organizations and different community groups to promote their effective participation and their support of the project’s development objectives.</p><p><br></p><p>• Design tools and manage the implementation of community outreach strategies and behavioral-change campaigns in support of various sectors of UNDP work in Palestinian Gatherings, including environmental responsibility and public health campaigns.</p><p><br></p><p>• Lead the research, development, pre-testing, design, and production of IEC material, including animation videos and online platforms in Arabic and English.</p><p><br></p><p>• Lead the design of tools and training of personnel implementing community engagement activities, including focus group discussions, key informant interviews, surveys, needs assessments, etc.</p><p><br></p><p>• Organize and facilitate events, workshops, focus group discussions, etc.</p><p><br></p><p>• Lead the production of relevant publications issued by the project, including visibility material, project briefs, awareness material, and thematic guides and reports.</p><p><br></p><p>• Report progress and results to the Project Manager.</p><p><br></p><p>• Plan activities and tools to ensure the active participation of women, men, youth, children, persons with disabilities, and other vulnerable groups.</p><p><br></p><p>• Ensure conflict sensitivity and gender mainstreaming in activity design, implementation, and monitoring.</p><p><br></p><p>EXPECTED OUTPUTS AND DELIVERABLES</p><p><br></p><p>The Consultant is expected to submit monthly progress reports undertaking the above-mentioned tasks and activities under the TOR, noting that the total duration should not exceed four months (a total of 18 working days per month).</p><p><br></p><p>INSTITUTIONAL ARRANGEMENTS</p><p><br></p><p>• The Development and Partnerships Specialist will work under the overall guidance of the Project Manager.</p><p><br></p><p>• UNDP will be responsible for providing the contractor with all necessary materials related to the project in a timely, thorough, and transparent manner. UNDP will also be responsible for providing clarifications and facilitating the work.</p><p><br></p><p>• Day-to-day transportation from home to the office/field and vice versa shall be covered by the Consultant’s own means. The Development and Partnerships Specialist will rely on their own means of communication and transportation.</p><p><br></p><p>DURATION OF WORK</p><p><br></p><p>The assigned duration for this consultancy is four (4) months.</p><p><br></p><p>• The mission is expected to commence on 1 September 2026 and to be completed by 31 December 2026.</p><p><br></p><p>• The time needed to review, comment on, and approve deliverables and outputs is five (5) working days.</p><p><br></p><p>DUTY STATION</p><p><br></p><p>The Consultant will be based in Beirut, with some site visits to the North, Bekaa, Mount Lebanon, and the South.</p><p><br></p><p>STANDARD MINIMUM QUALIFICATIONS</p><p><br></p><p>Education: A master’s degree in social studies, economics, or other related fields.</p><p>Experience: A minimum of 6 years of experience in the socio-economic sector, coordination and outreach.</p><p>Language: Fluency in English and Arabic.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p>The United Nations has proclaimed the Decade of Sustainable Transport to accelerate a just, low-carbon, and inclusive transition in the transport sector. The Sustainable Transport Action Plan for the decade sets targets and indicators across domains including mobility, decarbonization, road safety, accessibility, resilience, and affordability. To track progress regionally and support member states in aligning national monitoring a Regional Transport Information System (RTIS) is required. This system will collect, harmonize, validate, and visualize transport data from multiple countries, enabling evidence-based policy dialogue and progress reporting against the Decade s goals. Currently, transport data across the region is fragmented, non-comparable, and often inaccessible. No central mechanism exists to aggregate indicators relevant to the UN Decade s targets (e.g., GHG emissions per passenger-km, share of active mobility, road fatalities, electric vehicle penetration).</p><p>The objective of this consultancy is to develop a comprehensive, actionable Feasibility Study and Implementation Roadmap for a Regional Transport Information System (RTIS) that enables member states and regional bodies to monitor, report, and benchmark progress on the Sustainable Transport Action Plan.</p><p>The consultant will design a study that provides a blueprint for building the RTIS, including technical and institutional aspects. The consultant shall specifically design:</p><p>A- Needs and Gap Assessment</p><ul><li>Map existing national transport data systems, indicators, and reporting cycles in the region.</li><li>Identify gaps relative to the UN Decade s monitoring framework (e.g., missing disaggregation by gender/age, lack of emissions data).</li></ul><p>B- Technical Architecture Design</p><ul><li>Propose a federated or centralized data model (including metadata standards, APIs, data sharing protocols).</li><li>Define core indicators: minimum set for the Decade, plus optional expansion.</li><li>Specify requirements for data validation, quality assurance, and interoperability with national systems.</li><li>Recommend open-source or commercially available platforms (with cost-benefit comparison).</li></ul><p>C- Institutional and Governance Framework</p><ul><li>Define roles and responsibilities: regional hub, national focal points, technical working group.</li><li>Propose data ownership, access rights, confidentiality, and data sharing agreements.</li><li>Outline a capacity-building plan for member states.</li></ul><p>D- Implementation Roadmap</p><ul><li>Phased timeline with milestones, risks, and dependencies.</li><li>Pilot testing approach (2 3 willing member states).</li><li>Integration with existing UN frameworks (e.g., SDGs, Sendai Framework, Paris Agreement).</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications/special skills</h2><ul><li>Master's degree in planning transport, data science, information systems, public policy, or related field is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed.</li><li>At least 10 years of experience in transport data systems, regional integration projects, or M&amp;E frameworks for sustainable transport is required.</li><li>Understanding of the UN Decade of Sustainable Transport and global transport indicators (e.g., SLoCaT, ITF, WHO road safety) is desirable.</li><li>Excellent writing skills is required.</li></ul><h2>Languages</h2><ul><li>English and French are the working languages of the United Nations secretariat and Arabic is a working language of ESCWA.</li><li>Fluency in English and Arabic is required, as the report should be delivered in English or Arabic.</li><li>Notes: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and knowledge of equals a rating of confident in two of the four areas.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong><u>About Our Client</u></strong></p><br><p>Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.</p><br><p>The business values reliable people who take ownership, learn quickly, and remain professional under pressure. As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.</p><br><br>Job Description<br><p>Great customer service does more than answer questions. It builds trust, protects revenue, and turns first-time buyers into loyal customers.</p><br><p>Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands. If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.</p><br><p><u><strong>Why This Opportunity Matters</strong></u></p><br><p>You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up. Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.</p><br><p>This is not a role where you simply respond to messages. You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.</p><br><p>Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br> &nbsp;</p><br><p><u><strong>What You’ll Own</strong></u></p><br><p>In this role, you will:</p><br><ul><li>Manage customer conversations on WhatsApp with professionalism, empathy, and speed.</li><li>Process customer orders accurately and ensure all required information is complete.</li><li>Follow up with fulfillment and delivery partners regarding cancelled orders.</li><li>Speak with customers to understand cancellation reasons and recover orders whenever possible.</li><li>Maintain accurate customer and order records in shared Google Sheets.</li><li>Make outbound calls to request product reviews and explore relevant upselling opportunities.</li><li>Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.</li><li>Moderate comments on social media advertisements while protecting a professional brand image.</li><li>Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.</li></ul><p>Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.</p><br><br>Qualifications<br><p><u><strong>What Makes You Successful</strong></u></p><br><p>You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.</p><br><p>Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify. You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.</p><br><p>Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.</p><br><p>You’ll be especially successful if you:</p><br><ul><li>Communicate politely and professionally, including during difficult customer interactions.</li><li>Stay calm, organized, and focused when order volumes or customer demands increase.</li><li>Show empathy while remaining clear and solution-oriented.</li><li>Learn new processes quickly and apply feedback.</li><li>Work with discipline and reliability without needing constant follow-up.</li><li>Take initiative instead of waiting for every next step to be assigned.</li><li>Are serious about building a long-term career in customer service and e-commerce operations.</li></ul><p>Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.</p><br><br>Additional Information<br><p><u><strong>What’s In It for You</strong></u></p><br><p>This is a full-time opportunity with a base salary of <strong>$250 to $350 per month</strong>, plus performance bonuses for orders completed above the defined target. Each additional qualifying order above the threshold earns an extra bonus.</p><br><p>Working hours are <strong>9:00 AM to 6:00 PM</strong>, including a <strong>two-hour break</strong>.</p><br><p>More importantly, the role offers a clear progression path. Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a <strong>Senior Customer Service</strong> or <strong>Head of Customer Service</strong> position.</p><br><p>As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand. This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.</p><br><p><u><strong>Ready to Take Ownership?</strong></u></p><br><p>If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.</p><br><p>Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Great customer service does more than answer questions.<br> It builds trust, protects revenue, and turns first-time buyers into loyal customers.<br> Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands.<br> If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.<br> Why This Opportunity Matters You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up.<br> Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.<br> This is not a role where you simply respond to messages.<br> You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.<br> Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br> About Our Client Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.<br> The business values reliable people who take ownership, learn quickly, and remain professional under pressure.<br> As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.<br> What You’ll Own In this role, you will: Manage customer conversations on WhatsApp with professionalism, empathy, and speed.<br> Process customer orders accurately and ensure all required information is complete.<br> Follow up with fulfillment and delivery partners regarding cancelled orders.<br> Speak with customers to understand cancellation reasons and recover orders whenever possible.<br> Maintain accurate customer and order records in shared Google Sheets.<br> Make outbound calls to request product reviews and explore relevant upselling opportunities.<br> Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.<br> Moderate comments on social media advertisements while protecting a professional brand image.<br> Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.<br> Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.<br> What’s In It for You This is a full-time opportunity with a base salary of $250 to $350 per month , plus performance bonuses for orders completed above the defined target.<br> Each additional qualifying order above the threshold earns an extra bonus.<br> Working hours are 9:00 AM to 6:00 PM , including a two-hour break .<br> More importantly, the role offers a clear progression path.<br> Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a Senior Customer Service or Head of Customer Service position.<br> As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand.<br> This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.<br> Ready to Take Ownership?<br> If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.<br> Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.<br> What Makes You Successful You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.<br> Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify.<br> You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.<br> Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.<br> You’ll be especially successful if you: Communicate politely and professionally, including during difficult customer interactions.<br> Stay calm, organized, and focused when order volumes or customer demands increase.<br> Show empathy while remaining clear and solution-oriented.<br> Learn new processes quickly and apply feedback.<br> Work with discipline and reliability without needing constant follow-up.<br> Take initiative instead of waiting for every next step to be assigned.<br> Are serious about building a long-term career in customer service and e-commerce operations.<br> Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.<br></span> </div>

<p><h4>Great customer service does more than answer questions</h4> <p>It builds trust, protects revenue, and turns first-time buyers into loyal customers.</p> <p>Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands. If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.</p> <h4>Why this opportunity matters</h4> <p>You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up. Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.</p> <p>This is not a role where you simply respond to messages. You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.</p> <p>Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.</p> <h4>About our client</h4> <p>Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.</p> <p>The business values reliable people who take ownership, learn quickly, and remain professional under pressure. As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.</p> <h4>What you’ll own</h4> <p>In this role, you will:</p> <ul> <li>Manage customer conversations on WhatsApp with professionalism, empathy, and speed.</li> <li>Process customer orders accurately and ensure all required information is complete.</li> <li>Follow up with fulfillment and delivery partners regarding cancelled orders.</li> <li>Speak with customers to understand cancellation reasons and recover orders whenever possible.</li> <li>Maintain accurate customer and order records in shared Google Sheets.</li> <li>Make outbound calls to request product reviews and explore relevant upselling opportunities.</li> <li>Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.</li> <li>Moderate comments on social media advertisements while protecting a professional brand image.</li> <li>Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.</li> </ul> <p>Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.</p> <h4>Requirements</h4> <h4>What makes you successful</h4> <p>You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.</p> <p>Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify. You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.</p> <p>Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.</p> <p>You’ll be especially successful if you:</p> <ul> <li>Communicate politely and professionally, including during difficult customer interactions.</li> <li>Stay calm, organized, and focused when order volumes or customer demands increase.</li> <li>Show empathy while remaining clear and solution-oriented.</li> <li>Learn new processes quickly and apply feedback.</li> <li>Work with discipline and reliability without needing constant follow-up.</li> <li>Take initiative instead of waiting for every next step to be assigned.</li> <li>Are serious about building a long-term career in customer service and e-commerce operations.</li> </ul> <p>Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.</p> <h4>Benefits</h4> <h4>What’s in it for you</h4> <p>This is a full-time opportunity with a base salary of $250 to $350 per month, plus performance bonuses for orders completed above the defined target. Each additional qualifying order above the threshold earns an extra bonus.</p> <p>Working hours are 9:00 AM to 6:00 PM, including a two-hour break.</p> <p>More importantly, the role offers a clear progression path. Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a Senior Customer Service or Head of Customer Service position.</p> <p>As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand. This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.</p> <h4>Ready to take ownership?</h4> <p>If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.</p> <p>Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong><u>About Our Client</u></strong></p><br><p>Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.</p><br><p>The business values reliable people who take ownership, learn quickly, and remain professional under pressure. As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.</p><br><br>Job Description<br><p>Great customer service does more than answer questions. It builds trust, protects revenue, and turns first-time buyers into loyal customers.</p><br><p>Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands. If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.</p><br><p><u><strong>Why This Opportunity Matters</strong></u></p><br><p>You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up. Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.</p><br><p>This is not a role where you simply respond to messages. You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.</p><br><p>Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br> &nbsp;</p><br><p><u><strong>What You’ll Own</strong></u></p><br><p>In this role, you will:</p><br><ul><li>Manage customer conversations on WhatsApp with professionalism, empathy, and speed.</li><li>Process customer orders accurately and ensure all required information is complete.</li><li>Follow up with fulfillment and delivery partners regarding cancelled orders.</li><li>Speak with customers to understand cancellation reasons and recover orders whenever possible.</li><li>Maintain accurate customer and order records in shared Google Sheets.</li><li>Make outbound calls to request product reviews and explore relevant upselling opportunities.</li><li>Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.</li><li>Moderate comments on social media advertisements while protecting a professional brand image.</li><li>Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.</li></ul><p>Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.</p><br><br>Qualifications<br><p><u><strong>What Makes You Successful</strong></u></p><br><p>You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.</p><br><p>Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify. You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.</p><br><p>Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.</p><br><p>You’ll be especially successful if you:</p><br><ul><li>Communicate politely and professionally, including during difficult customer interactions.</li><li>Stay calm, organized, and focused when order volumes or customer demands increase.</li><li>Show empathy while remaining clear and solution-oriented.</li><li>Learn new processes quickly and apply feedback.</li><li>Work with discipline and reliability without needing constant follow-up.</li><li>Take initiative instead of waiting for every next step to be assigned.</li><li>Are serious about building a long-term career in customer service and e-commerce operations.</li></ul><p>Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.</p><br><br>Additional Information<br><p><u><strong>What’s In It for You</strong></u></p><br><p>This is a full-time opportunity with a base salary of <strong>$250 to $350 per month</strong>, plus performance bonuses for orders completed above the defined target. Each additional qualifying order above the threshold earns an extra bonus.</p><br><p>Working hours are <strong>9:00 AM to 6:00 PM</strong>, including a <strong>two-hour break</strong>.</p><br><p>More importantly, the role offers a clear progression path. Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a <strong>Senior Customer Service</strong> or <strong>Head of Customer Service</strong> position.</p><br><p>As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand. This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.</p><br><p><u><strong>Ready to Take Ownership?</strong></u></p><br><p>If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.</p><br><p>Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Great customer service does more than answer questions.<br> It builds trust, protects revenue, and turns first-time buyers into loyal customers.<br> Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands.<br> If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.<br> Why This Opportunity Matters You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up.<br> Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.<br> This is not a role where you simply respond to messages.<br> You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.<br> Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br> About Our Client Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.<br> The business values reliable people who take ownership, learn quickly, and remain professional under pressure.<br> As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.<br> What You’ll Own In this role, you will: Manage customer conversations on WhatsApp with professionalism, empathy, and speed.<br> Process customer orders accurately and ensure all required information is complete.<br> Follow up with fulfillment and delivery partners regarding cancelled orders.<br> Speak with customers to understand cancellation reasons and recover orders whenever possible.<br> Maintain accurate customer and order records in shared Google Sheets.<br> Make outbound calls to request product reviews and explore relevant upselling opportunities.<br> Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.<br> Moderate comments on social media advertisements while protecting a professional brand image.<br> Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.<br> Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.<br> What’s In It for You This is a full-time opportunity with a base salary of $250 to $350 per month , plus performance bonuses for orders completed above the defined target.<br> Each additional qualifying order above the threshold earns an extra bonus.<br> Working hours are 9:00 AM to 6:00 PM , including a two-hour break .<br> More importantly, the role offers a clear progression path.<br> Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a Senior Customer Service or Head of Customer Service position.<br> As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand.<br> This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.<br> Ready to Take Ownership?<br> If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.<br> Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.<br> What Makes You Successful You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.<br> Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify.<br> You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.<br> Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.<br> You’ll be especially successful if you: Communicate politely and professionally, including during difficult customer interactions.<br> Stay calm, organized, and focused when order volumes or customer demands increase.<br> Show empathy while remaining clear and solution-oriented.<br> Learn new processes quickly and apply feedback.<br> Work with discipline and reliability without needing constant follow-up.<br> Take initiative instead of waiting for every next step to be assigned.<br> Are serious about building a long-term career in customer service and e-commerce operations.<br> Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.<br></span> </div>