Purchasing specialist Jobs in Lebanon

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Our Opportunity<br></span><p><span>Siren is seeking a Programme Development Specialist to support the development of new programmes, partnerships, and proposals that contribute to our regional and international growth.<br></span></p><br><p><span>The ideal candidate is a curious, resourceful, and impact-driven professional who enjoys working across sectors, translating complex information into clear insights, and moving ideas from concept to delivery. You will be comfortable learning quickly, coordinating with different stakeholders, and producing high-quality work in a dynamic environment.<br></span></p><br><p><span>Working closely with the Programme Development Lead and senior leadership, you will help shape Siren’s programme strategy and design high-impact, data-informed initiatives. You will join a collaborative, flexible, and purpose-driven environment where strong ideas are developed into practical projects that support meaningful change.</span><span>​</span><br></p><br><br><br><span>Requirements<span><span>You Will Bring</span><br></span><span><span>Competencies</span><br></span></span><ul><li><span><span>Strong co-ordination skills, with the ability to align contributors across teams, manage competing inputs, and keep proposal or programme development processes moving efficiently.<br></span></span></li><li><span><span>Curiosity and multidisciplinary awareness, with the ability to work across areas such as public sector reform, digital transformation, data, governance, monitoring and evaluation, and related fields.<br></span></span></li><li><span><span>Excellent time management skills, with the ability to prioritise competing tasks, work to tight deadlines, and deliver high-quality outputs on time.<br></span></span></li><li><span><span>Strong internal communication skills, including the ability to brief colleagues clearly, follow up effectively, and ensure that teams have the information they need to contribute to shared deliverables.<br></span></span></li><li><span><span>Strong external communication skills, with the ability to engage professionally with donors, clients, partners, and other stakeholders and tailor messages to different audiences.<br></span></span></li><li><span><span>A strong willingness to learn, with the flexibility to quickly understand new sectors, clients, technologies, and donor requirements.<br></span></span></li><li><span><span>A structured and analytical mindset that supports the development of credible concept notes, project pitches, and full proposals.<br></span></span></li><li><span><span>Strong ethical values and sound professional judgement.<br></span></span></li><li><span><span>A good understanding of the public sector is an advantage, including how institutions, reform processes, service delivery challenges, and donor-funded programmes operate in Lebanon, the MENA region, or comparable contexts.<br></span></span></li><li><span><span>Strong English and Arabic writing skills, with the ability to draft compelling and concise proposals or pitches quickly and confidently. French is an advantage.<br></span></span></li><li><span><span>Experience or expertise in monitoring and evaluation is an advantage.<br></span></span></li><li><span><span>Knowledge of technology, digitisation, or digital transformation is an advantage.<br></span></span></li><li><span><span>Knowledge of bilateral and multilateral donor processes for grants and tenders is an advantage.</span><br></span></li></ul><span><span>Qualifications</span><br></span><ul><li><span><span>Bachelor's degree in Business Administration, International Development, Public Policy, or a related field.<br></span></span></li><li><span><span>3 to 5 years of professional experience in business development, programme development, international development, or a related field. Experience across both the NGO and private sectors is an advantage.<br></span></span></li></ul><p><span><span>Siren is an equal opportunities employer. At Siren, we value ethics, dedication, sustainability, safeguarding, respect, and inclusion.<br></span></span></p><br><p><span><span>Are you interested in working with our dedicated team on impactful projects? We welcome applications from all qualified candidates, regardless of background. We encourage you to apply.<br></span></span></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> About the Role You’ll design coding tasks that challenge frontier AI coding agents.<br> Each task is a self-contained Docker environment with a broken piece of software; an AI agent attempts the fix; automated tests verify the outcome.<br> Your deliverable is the full task package: broken code, tests, instructions, and a reference solution proving the task is solvable.<br> Responsibilities : Invent a realistic developer scenario — a real bug, a broken ETL, a missing feature — not a toy problem.<br> Build a reproducible Docker environment with pinned dependencies.<br> Write a pytest that verifies outcomes, not specific commands — deterministic, non-flaky, and does not leak the fix.<br> Write an instruction.<br>md that reads like a Jira ticket a developer would receive.<br> Write a reference solve.<br>sh proving the task is solvable.<br> Calibrate difficulty so current state-of-the-art agents solve the task 20–60% of the time.<br> Iterate based on feedback from expert QA reviewers.<br> Later: review other authors’ tasks as a QA reviewer.<br> Not in scope Data labeling, prompt engineering.<br> Production code to ship — you design problems and verification for AI agents.<br> Leetcode puzzles — scenarios must look like real developer work.<br> Not every candidate task ships — quality over quantity.<br> Requirements 3+ years of production software development in one backend stack — Python, Go, Node.<br>js, Java, or Rust.<br> Depth in one stack beats breadth.<br> Python + pytest fluency — required regardless of primary stack.<br> The task harness is pytest-based even when the broken app is in another language.<br> Fixtures, parametrize, monkeypatch, timeouts, conftest.<br>py. Docker authoring — reproducible Dockerfiles, pinned dependencies, multi-stage builds when needed, non-root user.<br> Linux &amp; Bash — comfort debugging inside containers (strace, lsof, journalctl); shell beyond set -euo pipefail.<br> AI coding agent experience — Claude Code, Cursor, Roo Code, or similar, on non-trivial work.<br> You can cite a specific time the AI was confidently wrong and how you caught it.<br> English — B2+ written.<br> Not a fit Data Science, ML, or Computer Vision engineers without backend-engineering output.<br> Manual QA testers without automation or test authoring.<br> Frontend-only, low-code / no-code, IT Support, or Business Analysts.<br> Engineers who have never written pytest from scratch.<br> Junior, intern, or assistant as the most recent role.<br> Preferred qualifications Domain depth in Security, System Administration (nginx / systemd / cron), Scientific Computing (NumPy / PyTorch / SciPy), DevOps, or Git internals.<br> Modern Python tooling (uv, poetry, pyproject.<br>toml). Coverage tooling (pytest-cov, coverage.<br>py, gcov, llvm-cov, kcov).<br> Fuzzing or property-based testing (Hypothesis).<br> Prior contribution to agent-evaluation benchmarks or related frameworks.<br> Process Apply → Pass qualification (90-minute sample-task screen + short behavioral interview) → Join a project → Complete tasks → Get paid.<br> Time commitment Onboarding: ~10 hours per first task.<br> Steady state: ~5 hours per task, 2–4 parallel tasks per author.<br> Realistic weekly load: 8–20 hours.<br> Higher volume available for top performers.<br> You choose when and how to contribute; tasks must be submitted by the deadline and meet acceptance criteria.<br> Compensation: Paid contributions, rates up to $35/hour *.<br> Task-based compensation equivalent to hourly rate, depending on performance and volume.<br> Some projects include incentive payments.<br> *Rates vary based on expertise, skills assessment, location, project needs, and other factors.<br> Higher rates may be provided to highly specialized experts.<br> Lower rates may apply during onboarding or non-core project phases.<br> Payment details are shared per project.<br> Apply Submit your CV via the Mindrift platform.<br> Indicate your English level, note this role (Software Engineering Evaluation Specialist — Terminal Bench), and include a GitHub profile link if available.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As Customer Service / Supply Chain - Sr. Specialist, you ll be a key player in our Middle East Turkey &amp; Africa Customer Service team helping us achieve our strategic goals and fostering an environment where operational excellence &amp; collaboration thrive. You will partner with our Customers, Business teams, Supply Chain and Finance, and play a pivotal role in providing financial estimates, achieving financial targets, optimizing customer service processes, managing customer orders and customers claims within our organization.</p><p>RESPONSIBILITIES :</p><p>LOGISTICS RESPONSIBILITIES</p><ul><li>Customer Orders Management<ul><li>Maintain healthy inventory levels in the markets</li><li>Request, follow up and negotiate Customer Orders based on inventory levels and in-market sales forecast</li><li>Resolve Customer Order issues</li><li>Review and follow up on Order book status</li><li>Ensure Customer Orders are shipped on time with the right remaining shelf life along with all required documentation</li><li>Follow up on Supply and escalate issues when necessary</li><li>Inform Customer and internal stakeholders on status of open orders</li></ul></li><li>Maintain Customer Master Data</li><li>Maintain Pricing Master Data</li><li>Support reducing discards</li><li>New Launches / Variations<ul><li>Ensure new products are launched successfully, meeting the target launch date</li><li>Support on managing variations in collaboration with Demand Planner, Customer, Regulatory to ensure optimal supply</li></ul></li><li>Tenders<ul><li>Support tenders' submission</li><li>Ensure timely supply of tenders</li></ul></li></ul><p>FINANCE RESPONSIBILITIES</p><ul><li>Manage Accruals / Credit Notes<ul><li>Ensure credit notes are issued on time</li><li>Ensure expiry &amp; near expiry accruals are placed</li></ul></li><li>Share Financial Estimates and highlight risks or opportunities</li><li>Support financial submissions</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's or Master's degree in Supply Chain, Finance, Business Administration, or a related field.</li><li>At least 2 years of relevant work experience in Supply Chain, purchasing or Finance relevant experience.</li><li>Preferred experience in Pharma or FMCG.</li><li>Cross functional collaboration is required.</li><li>Excel is a must.</li><li>SAP is a plus.</li><li>Proven experience in business partnering and building effective relationships.</li><li>Strong analytical skills, with an ability to manage complex data and drive process improvements.</li><li>Good communication skills.</li><li>Fluency in written and spoken English is mandatory.</li><li>Ability to work collaboratively in a fast-paced environment.</li></ul><p></p></section>

<p><h4>About Infoquest</h4> <p>At Infoquest, we believe that better decisions shape better futures. We are a next-generation custom sourcing expert network serving consultants, investors, and corporate strategists. Our mission is to close critical knowledge gaps by quickly, accurately, and in full compliance connecting decision-makers with highly specialized subject matter experts.</p> <p>What started as a vision to become the first homegrown expert network in the Middle East has evolved into an international business serving clients across multiple regions. Today, with offices in Beirut and Bogotá, we continue to expand our global footprint while maintaining the entrepreneurial spirit that fueled our growth.</p> <p>We operate with urgency, ownership, and high standards. We value accountability, adaptability, and precision in everything we do. Joining Infoquest means becoming part of a fast-growing, performance-driven environment where impact is visible and growth is earned.</p> <h4>Role Overview</h4> <p>The Senior Talent Acquisition Specialist will play a key role in supporting both Talent Acquisition and Human Resources initiatives across the organization. This position will be responsible for managing recruitment activities across Lebanon and Colombia while also supporting onboarding, employee engagement, performance management, and HR operations.</p> <p>The ideal candidate is proactive, highly organized, people-oriented, and comfortable operating in a fast-paced environment where priorities evolve quickly and ownership is expected.</p> <h4>Key Responsibilities</h4> <strong>Recruitment & Talent Acquisition</strong><br> <li>Lead end-to-end recruitment activities for positions across both Lebanon and Colombia.</li> <li>Source candidates through various channels, including LinkedIn, job boards, referrals, networking, and university partnerships.</li> <li>Screen applications and coordinate subsequent interview stages with hiring managers.</li> <li>Manage candidate pipelines and ensure a positive candidate experience throughout the recruitment process.</li> <li>Develop and implement effective sourcing and recruitment strategies to attract high-quality talent.</li> <li>Coordinate and participate in university recruitment initiatives, career fairs, and employer branding activities.</li> <li>Build and maintain relationships with universities, student organizations, and career centers to strengthen the talent pipeline.</li> <strong>Onboarding & Orientation</strong><br> <li>Lead the onboarding process for new hires under the guidance of the HR Manager.</li> <li>Coordinate onboarding schedules and ensure all required documentation is completed before the employee's start date.</li> <li>Assist in conducting onboarding and orientation sessions covering company policies, procedures, available tools, and workplace expectations.</li> <li>Support new employees throughout their integration into the company.</li> <strong>HR Administration</strong><br> <li>Maintain employee records and ensure HR documentation is accurate, organized, and up to date.</li> <li>Support the development, implementation, and communication of HR policies and procedures.</li> <li>Maintain HR databases and generate reports as needed.</li> <li>Assist with HR documentation, employee letters, and administrative processes.</li> <strong>Employee Relations & Engagement</strong><br> <li>Coordinate employee engagement activities, team-building events, and company outings.</li> <li>Monitor employee satisfaction through surveys, feedback sessions, and other engagement tools.</li> <li>Assist in implementing initiatives designed to improve employee experience, engagement, and retention.</li> <li>Support a positive and collaborative work environment by responding to employee inquiries and concerns.</li> <strong>Performance Management & Learning & Development</strong><br> <li>Support the performance review cycle, including preparation, tracking, and follow-up activities.</li> <li>Help with learning and development initiatives and maintain training records.</li> <li>Assist in coordinating training sessions, coaching programs, and employee development plans.</li> <li>Support managers and employees in achieving development objectives and growth goals.</li> <h4>What We're Looking For</h4> <li>2–4 years of experience in Talent Acquisition, Human Resources, Recruitment, or a related field.</li> <li>Experience managing recruitment processes and sourcing candidates through multiple channels.</li> <li>Strong interviewing, communication, and stakeholder management skills.</li> <li>Excellent organizational and time-management abilities.</li> <li>Ability to manage multiple priorities and projects simultaneously.</li> <li>Strong attention to detail and administrative skills.</li> <li>Experience using ATS platforms, LinkedIn Recruiter, and HR systems is preferred.</li> <li>Comfortable operating in a fast-paced, performance-driven environment.</li> <li>Strong sense of ownership, accountability, and initiative.</li> <li>Fluency in English is required; additional languages are a plus.</li> <h4>What We Offer</h4> <li>Clear career progression and access to learning and development programs.</li> <li>Exposure to international hiring and HR initiatives across multiple markets.</li> <li>The opportunity to play a key role in the growth of a rapidly scaling company.</li> <li>A vibrant workspace in the Beirut Digital District.</li> <li>Direct collaboration with senior leadership and cross-functional teams.</li></p><p></p>

<p>A leading company in distributing dairy products is seeking a Logistics &amp; Purchasing Officer responsible for coordinating logistics operations and ensuring the smooth flow of goods and related documentation. The role includes sourcing suppliers, issuing purchase orders, following up on deliveries, managing regulatory documentation, obtaining required approvals from ministries and relevant authorities, and ensuring compliance with all applicable procedures. The position requires strong coordination skills to liaise with suppliers, government offices, and internal departments to support efficient and timely operations.</p><p>Skills &amp; Personal Attributes:</p><ul><li>Strong organization and planning skills</li><li>Strong negotiation and analytical skills</li><li>Proficiency in fleet management software and ERP systems.</li><li>Excellent organizational and time-management abilities</li><li>Knowledge of vehicle maintenance, regulatory requirements, and procurement processes</li><li>Strong communication skills, both written and verbal</li><li>A good team player</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Logistics, Supply Chain Management, Business Administration, or a related field.</p><p>2 years of experience in logistics and procurement </p><p>Basic knowledge on best practices in procurement and logistics and embedding value for money approaches to ensure an effective procurement chain.</p><p>A good record of success in leading specific assignments requiring initiative and innovation.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About OLX OLX Lebanon is the #1 marketplace for selling and buying online in Lebanon.<br> Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for individuals and businesses.<br> Our broader vision is to strengthen local economies, empower small businesses and help everyone in making smarter choices for themselves, the market and the planet.<br> OLX Lebanon is proudly rooted in the local market while bringing global marketplace standards to our users.<br> Our team is driven by innovation, agility, and a deep understanding of the Lebanese consumer landscape.<br> We embrace a culture of ownership, creativity, and purpose—where every team member contributes to building smarter solutions that truly make a difference in people’s everyday lives.<br> About the role As a Sales Specialist, you will focus on fostering relationships with both existing and new clients, driving upselling opportunities, and managing your assigned territory effectively.<br> Establishing contact and developing relationships with businesses Developing database of leads through referrals, telephone, canvassing, face to face, cold calling on business owners, direct mail, and networking Selling value added products and subscriptions to new and older (expired or cancelled) accounts Meeting weekly and monthly sales KPIs (value and volume) Territory analysis and management Providing client training to ensure efficient and continuous use of the service and providing performance regular reviews and reports to ensure maximum client retention Consistently and continuously monitoring client ‘health and quality metrics’ ensuring they are in line with management’s expectations and to ensure efficient use of service and no malpractice.<br> Communicating effectively to manage clients’ expectations to ensure they receive a great OLX service.<br> Reviewing clients’ accounts and highlight areas where the client can improve their performance to get more out of their listings A fast-paced, high-performing team.<br> Rewards &amp; Recognitions Learning &amp; Development opportunities #LebanonOLX Bachelor’s degree or an equivalent certification.<br> A car and a driving license, as this role requires you to attend many out-of-office meetings.<br> 3 to 5 years’ experience as a sales consultant.<br> Online sales experience is a plus.<br> Highly computer literate, adept at Excel, PowerPoint, and highly online savvy.<br> Knowledge in Sales, Business development, Negotiations, and Relationship Building.<br> Familiarity with the OLX website.<br> Excellent communication, negotiation, and presentation skills.<br> Fluent in both English and Arabic.<br> Ability to build relationships.<br> Ability to multitask.<br> Ambitious, positive, and committed attitude.<br> Ability to work in a fast-paced and target-driven company.<br> An energetic, mature, accountable, self-driven, fast learner and has strong analytical skills.<br></span> </div>

leading company in distributing dairy products is seeking a Logistics & Purchasing Officer responsible for coordinating logistics operations and ensuring the smooth flow of goods and related documentation. The role includes sourcing suppliers, issuing purchase orders, following up on deliveries, managing regulatory documentation, obtaining required approvals from ministries and relevant authorities, and ensuring compliance with all applicable procedures. The position requires strong coordination skills to liaise with suppliers, government offices, and internal departments to support efficient and timely operations. <br> <br>Skills & Personal Attributes: <br>• Strong organization and planning skills <br>• Strong negotiation and analytical skills <br>• Proficiency in fleet management software and ERP systems. <br>• Excellent organizational and time-management abilities <br>• Knowledge of vehicle maintenance, regulatory requirements, and procurement processes <br>• Strong communication skills, both written and verbal <br>• A good team player <br> <br>Experience & Qualifications: <br>• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related <br>field. <br>• 2 years of experience in logistics and procurement <br>• Basic knowledge on best practices in procurement and logistics and embedding value for money <br>approaches to ensure an effective procurement chain. <br>• A good record of success in leading specific assignments requiring initiative and innovation

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose <span>Responsible for developing and executing marketing, PR, and education plans aligned with brand strategy.<br>Responsible for supporting sales through marketing tools, training, and performance insights.<br>Responsible for managing digital presence, social media content, and influencer collaborations.<br>Perform duties in accordance with Malia Group Policies and Procedures.</span> <br><br> Duties And Responsibilities On Marketing Planning &amp; Execution<br>• Analyze market trends, customer behavior, and competitor activities to identify areas of opportunity or concern.<br>• Develop and implement the annual marketing, PR, and education plans in coordination with the Educator and in alignment with the principal’s brand strategy.<br>• Coordinate with principals to secure all assets, tools, and guidelines needed for brand launches and marketing campaigns.<br>• Ensure the timely and impactful execution of new product launches, while maintaining proper pricing, positioning, and brand messaging.<br>• Conduct regular market visits to monitor marketing initiative implementation, ensuring compliance with brand guidelines.<br>• Create, maintain, and update marketing tools, including sales kits, brand presentations, and conceptual selling materials in collaboration with principals.<br>• Support the sales team by delivering product and brand training in coordination with Educator and ensure alignment of campaign objectives and key messages.<br>• Collaborate with the sales team to help achieve weighted distribution targets and to identify and pursue high-potential accounts.<br>• Plan, organize, and execute marketing and educational events for salon professionals, ensuring brand alignment, proper setup, material availability, and post-event follow-up.<br>• Drive brand visibility at point-of-sale locations by maximizing the use of POS tools and merchandising displays.<br>• Identify branding opportunities in salons and suggest creative solutions to enhance in-store presence and consumer engagement.<br>• Ensure adherence to the principal’s visual and communication guidelines in all activations, events, and materials.<br>On Sales Enablement &amp; Target Support<br>• Align with the Business Unit Manager on sales targets and identify marketing-driven initiatives to boost performance.<br>• Monitor stock levels and suggest proactive measures to maintain product availability in alignment with forecasted campaigns.<br>• Track competitor launches, salon activations, and market positioning, and propose data-driven actions to maintain a competitive edge.<br>• Conduct regular pricing benchmarks and support in developing strategic pricing that strengthens brand value while maintaining market competitiveness.<br>• Coordinate with the procurement department to source, produce, and manage visibility materials within allocated budgets.<br>On Social Media &amp; Digital Marketing<br>• Develop and maintain a structured content calendar aligned with the overall marketing strategy, promotional plan, and education activities.<br>• Create and manage partnerships with influencers, particularly key hairdressers and salon owners, by identifying profiles, negotiating collaborations, and overseeing content delivery.<br>• Monitor online engagement, sentiment, and brand performance across digital platforms and prepare monthly performance reports with actionable insights.<br>• Identify digital trends and opportunities to increase brand visibility and engagement among target audiences.<br>On Reporting &amp; Analysis<br>• Prepare and submit monthly reports covering sales evolution vs. targets by product/category, with performance analysis and actionable recommendations.<br>• Compile and present monthly distribution reports highlighting achievements, gaps, and follow-up action plans.<br>• Track ROI of key initiatives and provide insights on areas of improvement and future opportunities.<br><br> <br> </div>

About the role <br>TechnoTronix Pro is a small, fast-moving mobile phone retail, repair, and wholesale business. This is a hands-on generalist role covering everything people-related for a team that includes shop staff, repair technicians, and warehouse/logistics personnel. You'll be the only HR person, so you'll own the function end to end and work directly with the owner. <br> <br>Responsibilities <br> <br>Recruit and onboard shop staff, technicians, and warehouse employees — sourcing, screening, interview coordination, contracts <br>Maintain personnel files, attendance, shift schedules, and leave records <br>Prepare monthly payroll inputs (base, commissions, overtime, deductions) and coordinate with accounting <br>Handle NSSF registration and declarations, end-of-service indemnity calculations, and Ministry of Labor compliance <br>Draft and maintain contracts, job descriptions, and a simple employee handbook <br>Set up basic performance check-ins and technician skill/training tracking <br>Manage day-to-day employee questions, warnings, and disciplinary documentation <br>Support workplace safety practices in the repair bench and warehouse areas <br> <br>Requirements <br> <br>Bachelor's degree in HR, business administration, or equivalent experience <br>2+ years in an HR role in Lebanon; solid grasp of Lebanese Labor Law and NSSF procedures <br>Comfortable working independently in a small company without an HR department behind you <br>Strong Excel; able to work with digital systems and adapt to internal tools <br>Fluent Arabic and English; French a plus <br>Discretion with confidential salary and personnel information <br> <br>Nice to have <br> <br>Experience with retail, technical, or trade workforces <br>Exposure to hiring for commission-based sales roles <br> <br>Want a shorter version for a job posting (Facebook/LinkedIn/Bikayeh), or an Arabic version? <br> <br>remove schedule <br> <br>Human Resources Specialist (Part-Time) — TechnoTronix Pro Sàrl <br> <br>Location: Ein el-Remmaneh, Beirut <br>Reports to: Managing Director <br> <br>About the role <br>TechnoTronix Pro is a small, fast-moving mobile phone retail, repair, and wholesale business. This is a hands-on generalist role covering everything people-related for a team that includes shop staff, repair technicians, and warehouse/logistics personnel. You'll be the only HR person, so you'll own the function end to end and work directly with the owner. <br> <br>Responsibilities <br> <br>Recruit and onboard shop staff, technicians, and warehouse employees — sourcing, screening, interview coordination, contracts <br>Maintain personnel files, attendance, shift schedules, and leave records <br>Prepare monthly payroll inputs (base, commissions, overtime, deductions) and coordinate with accounting <br>Handle NSSF registration and declarations, end-of-service indemnity calculations, and Ministry of Labor compliance <br>Draft and maintain contracts, job descriptions, and a simple employee handbook <br>Set up basic performance check-ins and technician skill/training tracking <br>Manage day-to-day employee questions, warnings, and disciplinary documentation <br>Support workplace safety practices in the repair bench and warehouse areas <br> <br>Requirements <br> <br>Bachelor's degree in HR, business administration, or equivalent experience <br>2+ years in an HR role in Lebanon; solid grasp of Lebanese Labor Law and NSSF procedures <br>Comfortable working independently in a small company without an HR department behind you <br>Strong Excel; able to work with digital systems and adapt to internal tools <br>Fluent Arabic and English; French a plus <br>Discretion with confidential salary and personnel information <br> <br>Nice to have <br> <br>Experience with retail, technical, or trade workforces <br>Exposure to hiring for commission-based sales roles

Responsible for supporting the IT Manager in managing, maintaining, and improving the company’s IT infrastructure, systems, networks, and business applications to ensure stable, secure, and efficient daily operations. This role provides advanced technical support, handles complex IT issues, supports ERP systems and business applications, assists in IT projects, and contributes to software development, integrations, automation, and digital transformation initiatives across the company. <br>MAIN DUTIES AND RESPONSIBILITIES <br>• Support the IT Manager in managing, monitoring, and maintaining the company’s IT infrastructure, networks, computers, printers, software, and communication systems• Provide advanced technical support to employees and resolve complex hardware, software, network, ERP, and system issues• Administer user accounts, access rights, permissions, emails, devices, and IT assets according to company policies and IT Manager instructions• Support the implementation of data security process, backups, disaster recovery procedures, cybersecurity practices.• Monitor system performance, identify technical risks or weaknesses, and report recommendations to the IT Manager• Manage daily support and troubleshooting for ERP systems, especially Odoo, including user support, issue follow-up, reporting, customization requests, and coordination with vendors or developers when needed• Assist in IT projects such as system upgrades, software implementation, infrastructure improvements, migrations, integrations, and new technology rollouts• Develop, test, maintain, and improve internal software applications, scripts, tools, reports, and automation solutions to support business needs• Support integrations between software systems, websites, APIs, ERP, and third-party business applications• Coordinate with departments to understand technical needs and provide practical IT solutions in alignment with the IT Manager• Maintain proper IT documentation, system inventories, user guides, procedures, issue logs, and technical reports• Implement software updates, security patches, antivirus management, system upgrades, and firewall/VPN changes as assigned• Support network infrastructure including routers, switches, firewalls, VPN, Wi-Fi, IP phones, CCTV-related network systems, and branch connectivity• Assist the IT manager in Training and guiding employees on IT systems, cybersecurity awareness, ERP usage, and internal IT procedures• Assist in applying IT policies, procedures, access control rules, and best practices to improve efficiency and security• Support and guide junior IT staff or new joiners when needed and ensure assigned IT tasks are completed properly and on time• Prepare regular updates and technical reports for the IT Manager regarding issues, projects, system status, and completed tasks <br>REGULATORY REQUIREMENTS, EDUCATION, EXPERIENCE, AND SKILLS <br>• Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field• 4–6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role• Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure• Good experience in ERP systems; Odoo experience is preferred• Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations• Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications• Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures• Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems• Excellent troubleshooting, analytical, and problem-solving skills• Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure• Strong communication, teamwork, and coordination skills• Ability to document systems, train users, and explain technical information clearly•

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for an Infrastructure Specialist to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Role Overview We are looking for a hands-on infrastructure specialist to own, secure and grow the AWS platform behind our software for the UK housing sector.<br> You will keep customer environments reliable and well documented, build new environments as code, and be the person our customers and auditors trust with the difficult infrastructure questions.<br> This is first and foremost an infrastructure role.<br> You will own our AWS estate end to end, from networking, compute and data stores through to identity, monitoring, backups and cost, across shared and customer-dedicated environments.<br> You will work closely with our DevOps engineer, who leads on CI/CD, so that pipelines and environments evolve together.<br> You will also build.<br> When a customer needs a dedicated environment you will stand it up from our Terraform templates, connect it to monitoring, identity and backup, hand it over with clear documentation and manage it through its life.<br> You will be comfortable writing code, whether that is Terraform modules, serverless functions or automation scripts, because at SDS infrastructure and product are built by the same team.<br> Finally, you will be the link between the infrastructure and the people who depend on it: our developers, our ISO 27001 and Cyber Essentials auditors, and the IT and security teams of our customers, particularly enterprise housing providers.<br> Key Responsibilities Own and operate: keep every environment healthy, patched, backed up and recoverable across Linux and Windows Server, and administer MongoDB for availability and performance.<br> Build as code: create and evolve environments through Terraform, treat drift as a defect, and move us towards hardened, repeatable builds.<br> Secure the platform: own IAM and least privilege, secrets and certificates, encryption, logging and security tooling, and act on what they tell you.<br> Make it observable: build the monitoring, alerting and dashboards that let us find problems before customers do, and own infrastructure incident response.<br> Support compliance: keep our ISO 27001 and Cyber Essentials evidence, asset registers and diagrams current, and present them to auditors and customers on request.<br> Automate and develop: remove manual work with scripts and serverless automation, and contribute to our codebase where infrastructure and application meet.<br> Document and coach: own the infrastructure documentation set, define the standards the team follows, and help developers work safely with the platform.<br> Work with customers: join onboarding and procurement conversations, understand hosting, identity and security requirements, and turn them into clear environment designs.<br> Several years running production infrastructure in AWS, with real depth in networking, compute, IAM, storage and monitoring Strong Terraform: writing modules, managing state and building environments from code Confident administering both Linux and Windows Server Hands-on MongoDB operational experience (replica sets, backups, performance, upgrades) A solid coding background in at least one of Python, PowerShell, Bash or C# / .<br>NET, and the habit of automating anything you do twice Practical understanding of security controls and what ISO 27001 and Cyber Essentials expect of an infrastructure team Clear written documentation and the discipline to keep it current The confidence to explain technical decisions plainly to customers, auditors and developer Desirable: AWS certification such as Solutions Architect, SysOps Administrator or Security Specialty MongoDB, Linux or Microsoft server certifications Experience with an identity provider and SSO protocols (SAML, OIDC, SCIM) Containers, orchestration or serverless design Experience hosting for enterprise or public sector customers, including supplier assurance and data residency Cost optimisation and FinOps practice Knowledge of the UK housing sector</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a Customer-Technical Support Specialist to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Role Overview As a Technical Customer Support Specialist, you are often the first person a hotel contacts when something in its property management system is not working—sometimes during check-in and with guests waiting.<br> You will help customers use our software effectively, answer “how-to” questions, diagnose technical problems, and resolve issues across a broad range of hospitality products and integrations.<br> This includes explaining workflows, guiding users through configuration and operational tasks, reproducing reported problems, and determining whether an issue is related to data, configuration, permissions, an integration, or a software defect.<br> You will resolve as much as possible during the initial interaction.<br> When escalation is required, you will document the issue with enough evidence and context that the next person can continue the investigation without starting over.<br> Tickets are initially triaged and tagged through AI-assisted workflows.<br> You will assess that triage, correct it when necessary, review drafted responses, and take over the conversation whenever a customer needs direct assistance from a person.<br> What You Will Do Work the Shared Support Queue Pull tickets from the team’s shared queue, prioritize your workload based on severity, customer impact, and ticket age, and take ownership of each issue through resolution.<br> The team works toward shared service and open-ticket goals rather than relying only on individually assigned inboxes.<br> Support Customers Across Every Channel Provide support through phone, email, and chat.<br> Adjust your communication style to the situation, whether you are answering a straightforward software question or leading a live troubleshooting call with a hotel experiencing an urgent operational issue.<br> Answer Product and Workflow Questions Help customers understand how to use the software in their day-to-day hotel operations.<br> This includes explaining features, walking users through processes, helping with configuration, and identifying when a “how-to” question is actually the result of incorrect setup, missing permissions, or unexpected system behavior.<br> Work With AI-Assisted Support Tools Review AI-generated classifications and drafted responses before relying on them as our answer.<br> Correct intent, priority, sentiment, language, and product classifications when necessary, and suppress automated responses when they would be inappropriate, including security, legal, or previously escalated matters.<br> AI output is a starting point.<br> You remain accountable for the accuracy of the response and for confirming that the customer’s issue has been resolved.<br> Diagnose Issues Across Our Product Portfolio Support roommaster Cloud, roommaster Anywhere, our browser-based PMS, Booking Engine and Channel Manager, roommaster Payments, Caretaker/Eventory and many more.<br> Identifying the correct product, environment, database region, and affected workflow is often the first step in the diagnostic process.<br> Troubleshoot Integrations Investigate issues involving data moving between connected systems, such as: Availability not reaching an online travel agency Reservations not arriving in the PMS Rates or restrictions not updating Transactions missing from reports Third-party systems returning incomplete or unexpected data Use logs, audit trails, request and response data, and the behavior of both systems to determine where the handoff failed.<br> Support Card Payments and Terminals Assist with payment-terminal setup and connectivity, batch and settlement questions, refund, duplicate charges, tokenization, and processor-side issues.<br> Understand what can be addressed within roommaster and when the issue must be escalated to another internal team.<br> Support Distribution and OTA Connectivity Troubleshoot room and rate mapping, availability and restriction updates, and connections with platforms such as Booking.<br>com, Expedia, Agoda, and Airbnb.<br> Recognize the operational impact of distribution issues.<br> For example, a stalled availability update that could cause a hotel to oversell rooms requires a different response than a routine mapping question.<br> Maintain Accurate Support Records Ensure each ticket contains the correct: Ticket form and classification Customer organization and contact Product and product-automation fields Priority and severity Problem-versus-question classification Troubleshooting notes and supporting evidence Contacts must be associated with the correct organization, and all required information must be completed before a ticket is resolved.<br> Reduce Repeat Contact When the same question or issue appears repeatedly, help turn the solution into a reusable macro, internal procedure, Help Center article, training opportunity, or product improvement request.<br> Helping customers find answers more easily and preventing repeat issues are core parts of the role.<br> Participate in Our Global Support Schedule Our customers operate across North America, EMEA, and APAC.<br> Support follows a global, followthe-sun model, and this role participates in a shift rotation that includes weekend coverage.<br> At least one year of experience in technical support, application support, software support, or a comparable customer-facing technical role A structured diagnostic approach: reproduce the issue, isolate variables, form and test a hypothesis, and escalate with evidence Ability to distinguish among a product question, data issue, configuration problem, permissions issue, integration failure, and software defect Comfort using browser developer tools, including reviewing console errors and inspecting failed network requests Working knowledge of APIs and integrations, including HTTP status codes, request and response payloads, and webhooks Ability to reconstruct events using logs, audit trails, transaction histories, and customer conversations Strong written English and the ability to produce clear, accurate responses suitable for customers, hotel management, processors, vendors, and other stakeholders Clear and confident spoken English, including the ability to lead a live call with a customer experiencing a stressful operational issue Ability to manage and prioritize your workload without needing to be given a daily task list Strong ownership and follow-through, including confirming that the customer’s issue has been resolved Availability to participate in a shift rotation covering a 24/7 support struture Beneficial Experience Hotel front-desk, reservations, accounting, or back-office experience Experience with card payments or payment terminals, including Adyen, or another hotel or retail payment provider Experience with channel managers, booking engines, or OTA extranets Experience with Zendesk or a comparable ticketing platform SQL knowledge or experience building reports from a relational database Basic networking knowledge Ability to use AI-assisted tools effectively while critically evaluating their output for accuracy, relevance, tone, security, and appropriateness Experience supporting SaaS products or connected software platforms Hotel experience is valuable, but it is not required.<br> We can teach hospitality operations to someone who already has strong technical troubleshooting and customer communication skills.<br> What We Will Teach You How a Hotel Operates You will learn the daily hotel cycle, from reservations and arrivals through check-in, folio management, and night audit.<br> You will also learn hospitality terminology such as rate plans, availability and restrictions, no-shows, walk-ins, room moves, and overbooking.<br> Understanding hotel operations is essential to determining the true urgency and impact of an issue.<br> Why Certain Issues Are Emergencies A stalled availability update is not simply a data-sync problem—it may place a hotel at immediate risk of selling rooms it does not have.<br> You will learn which issues create operational or financial risk, how quickly that risk develops, and how to respond appropriately.<br> Our Products and Environments You will learn how properties are configured across our products, regions, integrations, and database environments, as well as how to identify the systems involved in a reported issue.<br> Payments from End to End You will learn how payment terminals, tokenization, authorization, batching, settlement, refunds, and payment processors interact—and, importantly, what data and processes Support must never access or modify.<br> Distribution and Connectivity You will learn how room and rate mapping works, how availability and restriction updates move between systems, and how major OTA extranets behave.<br> Escalation and Incident Management You will learn our escalation process, severity criteria, duplicate-ticket linking, documentation requirements, and communication expectations during active incidents.<br> How the Team Works Our Workload Follows Hotel Operations Support volume is heaviest on weekdays and typically peaks on Mondays as issues from the weekend are reported or followed up.<br> A typical weekday generates approximately 105 support tickets, while a weekend day generally generates 38–40.<br> These tickets are shared across the team.<br> AI Assists the Team AI helps classify, route, and prioritize tickets and can draft suggested responses.<br> Support specialists remain responsible for validating its output, applying judgment, and ensuring that the customer receives an accurate and complete resolution.<br> We Work as One Support Team The team shares responsibility for the queue and overall customer experience.<br> Collaboration is expected: team members help one another investigate issues, share product knowledge, and move difficult tickets toward resolution.<br> Success is not measured by individual ticket volume alone.<br> Performance Is Balanced Performance is evaluated across several areas, including: Resolution quality and accuracy Responsiveness Customer satisfaction Ticket ownership and follow-through Documentation and ticket hygiene Appropriate prioritization and escalation Contribution to the performance and knowledge of the wider team Ticket volume is considered in context and does not, by itself, determine performance.<br></span> </div>

<p><h4>About Infoquest</h4> <p>At Infoquest, we believe that better decisions shape better futures. We are a next-generation custom sourcing expert network serving consultants, investors, and corporate strategists. Our mission is to close critical knowledge gaps by quickly, accurately, and in full compliance connecting decision-makers with highly specialized subject matter experts.</p> <p>What started as a vision to become the first homegrown expert network in the Middle East has evolved into an international business serving clients across multiple regions. Today, with offices in Beirut and Bogotá, we continue to expand our global footprint while maintaining the entrepreneurial spirit that fueled our growth.</p> <p>We operate with urgency, ownership, and high standards. We value accountability, adaptability, and precision in everything we do. Joining Infoquest means becoming part of a fast-growing, performance-driven environment where impact is visible and growth is earned.</p> <h4>Role Overview</h4> <p>The Senior Talent Acquisition Specialist will play a key role in supporting both Talent Acquisition and Human Resources initiatives across the organization. This position will be responsible for managing recruitment activities across Lebanon and Colombia while also supporting onboarding, employee engagement, performance management, and HR operations.</p> <p>The ideal candidate is proactive, highly organized, people-oriented, and comfortable operating in a fast-paced environment where priorities evolve quickly and ownership is expected.</p> <h4>Key Responsibilities</h4> <strong>Recruitment & Talent Acquisition</strong><br> <li>Lead end-to-end recruitment activities for positions across both Lebanon and Colombia.</li> <li>Source candidates through various channels, including LinkedIn, job boards, referrals, networking, and university partnerships.</li> <li>Screen applications and coordinate subsequent interview stages with hiring managers.</li> <li>Manage candidate pipelines and ensure a positive candidate experience throughout the recruitment process.</li> <li>Develop and implement effective sourcing and recruitment strategies to attract high-quality talent.</li> <li>Coordinate and participate in university recruitment initiatives, career fairs, and employer branding activities.</li> <li>Build and maintain relationships with universities, student organizations, and career centers to strengthen the talent pipeline.</li> <strong>Onboarding & Orientation</strong><br> <li>Lead the onboarding process for new hires under the guidance of the HR Manager.</li> <li>Coordinate onboarding schedules and ensure all required documentation is completed before the employee's start date.</li> <li>Assist in conducting onboarding and orientation sessions covering company policies, procedures, available tools, and workplace expectations.</li> <li>Support new employees throughout their integration into the company.</li> <strong>HR Administration</strong><br> <li>Maintain employee records and ensure HR documentation is accurate, organized, and up to date.</li> <li>Support the development, implementation, and communication of HR policies and procedures.</li> <li>Maintain HR databases and generate reports as needed.</li> <li>Assist with HR documentation, employee letters, and administrative processes.</li> <strong>Employee Relations & Engagement</strong><br> <li>Coordinate employee engagement activities, team-building events, and company outings.</li> <li>Monitor employee satisfaction through surveys, feedback sessions, and other engagement tools.</li> <li>Assist in implementing initiatives designed to improve employee experience, engagement, and retention.</li> <li>Support a positive and collaborative work environment by responding to employee inquiries and concerns.</li> <strong>Performance Management & Learning & Development</strong><br> <li>Support the performance review cycle, including preparation, tracking, and follow-up activities.</li> <li>Help with learning and development initiatives and maintain training records.</li> <li>Assist in coordinating training sessions, coaching programs, and employee development plans.</li> <li>Support managers and employees in achieving development objectives and growth goals.</li> <h4>What We're Looking For</h4> <li>2–4 years of experience in Talent Acquisition, Human Resources, Recruitment, or a related field.</li> <li>Experience managing recruitment processes and sourcing candidates through multiple channels.</li> <li>Strong interviewing, communication, and stakeholder management skills.</li> <li>Excellent organizational and time-management abilities.</li> <li>Ability to manage multiple priorities and projects simultaneously.</li> <li>Strong attention to detail and administrative skills.</li> <li>Experience using ATS platforms, LinkedIn Recruiter, and HR systems is preferred.</li> <li>Comfortable operating in a fast-paced, performance-driven environment.</li> <li>Strong sense of ownership, accountability, and initiative.</li> <li>Fluency in English is required; additional languages are a plus.</li> <h4>What We Offer</h4> <li>Clear career progression and access to learning and development programs.</li> <li>Exposure to international hiring and HR initiatives across multiple markets.</li> <li>The opportunity to play a key role in the growth of a rapidly scaling company.</li> <li>A vibrant workspace in the Beirut Digital District.</li> <li>Direct collaboration with senior leadership and cross-functional teams.</li></p><p></p>

WE’RE HIRING! <br> <br>Digital Marketing & Content Specialist <br> <br>???? Dawra Branch – Beirut <br> <br>Wahhab Company is looking for a creative and motivated Digital Marketing & Content Specialist to join our team. <br> <br>Key Responsibilities <br> <br>Manage and develop social media content, including posts, stories & reels. <br>Create professional visual and written marketing materials. <br>Plan and manage digital advertising campaigns. <br>Prepare content calendars and marketing reports. <br>Coordinate product, project & company photoshoots. <br>Conduct market and competitor research. <br>Support website content and maintain Wahhab’s visual identity. <br> <br>Qualifications <br> <br>Bachelor’s degree in Marketing, Digital Marketing, Advertising, Communications, Graphic Design, or related field. <br>1–2 years of relevant experience in digital marketing, social media, content creation, or graphic design. <br>Good knowledge of Meta Business Suite, Meta Ads Manager & Canva or similar tools. <br>Basic photo and video editing skills. <br>Strong communication skills in Arabic & English. <br>Creative, organized, detail-oriented, and able to manage multiple tasks. <br>Portfolio or previous work samples are preferred

<p>Aspire Software is looking for an Implementation Specialist to join our team in Lebanon. About the Role This is an entry-to-early-career role for someone with a foundational technical skill set who is eager to build hands-on experience in solution delivery, data engineering, and cloud technologies within a compliance software environment. Working under the guidance of Senior Implementation Specialists and Solution Architects, you will support client implementations end-to-end from translating requirements into configured solutions, to building and testing data pipelines, to assisting with go-live and post-launch support. You will collaborate closely with Product, Engineering, Customer Success, and Professional Services teams, with regular mentorship and code/config review from senior team members. Strong technical background in software implementation, integrations, APIs, SQL, and data analysis. Good understanding of accounting principles and financial reporting concepts Ability to interpret financial data and translate business requirements into technical configurations and reporting solutions. Configure solutions to support financial reporting, budgeting, forecasting Support the design and deployment of AI-powered financial analytics, dashboards, and reporting solutions.</p><p><strong>Desired Candidate Profile</strong></p><p>Strong technical background in software implementation, integrations, APIs, SQL, and data analysis. Good understanding of accounting principles and financial reporting concepts Ability to interpret financial data and translate business requirements into technical configurations and reporting solutions. Configure solutions to support financial reporting, budgeting, forecasting Support the design and deployment of AI-powered financial analytics, dashboards, and reporting solutions.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Specialist - Renewals supports the renewal of software maintenance and subscription contracts. This role works closely with customers, channel, and internal stakeholders to ensure timely renewals, maximize customer retention, and maintain recurring revenue</p><p>Main Duties and Responsibilities</p><ul><li>Monitor upcoming support expiration dates and proactively engage with customers and the channel regarding renewals.</li><li>Prepare and share renewal quotations based on vendor policies, 90 days in advance.</li><li>Follow up with the customer to identify and resolve renewal-related issues, in coordination with internal stakeholders, to drive timely renewal closure.</li><li>Collaborate with distributors and resellers to monitor renewal progress, identify potential risks, and ensure timely renewal closure.</li><li>Ensure renewal opportunities are accurately maintained in the CRM system, including customer details, renewal status, expected close dates, and forecast information.</li><li>Maintain a rolling 120-day renewal forecast and submit reports highlighting expected revenue and high-risk opportunities weekly.</li><li>Ensure compliance with vendor licensing policies and internal business processes.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Position Requirements</b></p><p>Education</p><p>Bachelor s degree in Business Administration or any other related field.</p><p>Experience</p><p>1 2 years of experience in sales support, inside sales, renewals, or commercial operations.</p><p>Experience using CRM/ERP systems, preferably Salesforce.</p><p>Strong attention to detail, organizational, and communication skills.</p>#LI-LM1<p></p></section>

<h2>Customer Support Specialist</h2><h2>Company Overview</h2><p>Laurus Aroma is a fast-growing Middle East e-commerce skincare brand operating across the UAE, Iraq, Saudi Arabia, Jordan, Lebanon, and more. We're looking for a motivated and customer-focused <strong>Customer Support Specialist</strong> to join our remote team.</p><p>In this role, you'll be the voice of the brand — making sure every customer has a smooth, positive experience from first inquiry to delivered order.</p><h2>Key Responsibilities</h2><ul><li>Respond to customer inquiries via Instagram DMs and WhatsApp in a timely and professional manner.</li><li>Follow up with customers who abandoned their checkout to recover sales.</li><li>Handle order-related questions (shipping, delays, returns, product info).</li><li>Escalate complaints or issues to the relevant team when needed.</li><li>Maintain a friendly, on-brand tone in all communications.</li><li>Log customer interactions and report recurring issues to management.</li></ul><h2>Working Hours</h2><p><strong>Flexible / to be agreed</strong> — must be available during peak hours (afternoons Gulf time).</p><h2>Work Type</h2><p><strong>100% Remote</strong></p><h2>Skills &amp; Requirements</h2><ul><li>Excellent written Arabic &amp; English (required).</li><li>Strong communication and people skills.</li><li>Experience with Instagram, WhatsApp, or similar customer-facing platforms.</li><li>Familiarity with e-commerce or online shopping (Shopify experience is a plus).</li><li>Organized, responsive, and able to handle multiple conversations at once.</li><li>Sales mindset — ability to recover abandoned checkouts and upsell naturally.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Laurus Aroma is a fast-growing Middle East e-commerce skincare brand operating across the UAE, Iraq, Saudi Arabia, Jordan, Lebanon, and more. We're looking for a motivated and customer-focused Customer Support Specialist to join our remote team.</p><p><br></p><p>In this role, you'll be the voice of the brand — making sure every customer has a smooth, positive experience from first inquiry to delivered order.</p><p><br></p><p><b>Key Responsibilities:</b></p><p><br></p><p>• Respond to customer inquiries via Instagram DMs and WhatsApp in a timely and professional manner</p><p>• Follow up with customers who abandoned their checkout to recover sales</p><p>• Handle order-related questions (shipping, delays, returns, product info)</p><p>• Escalate complaints or issues to the relevant team when needed</p><p>• Maintain a friendly, on-brand tone in all communications</p><p>• Log customer interactions and report recurring issues to management</p><p><br></p><p><b>Working Hours:</b> Flexible / to be agreed — must be available during peak hours (afternoons Gulf time)</p><p><br></p><p><b>Work Type:</b> 100% Remote</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>• Excellent written Arabic &amp; English (required)</p><p>• Strong communication and people skills</p><p>• Experience with Instagram, WhatsApp, or similar customer-facing platforms</p><p>• Familiarity with e-commerce or online shopping (Shopify experience is a plus)</p><p>• Organized, responsive, and able to handle multiple conversations at once</p><p>• Sales mindset — ability to recover abandoned checkouts and upsell naturally</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are hiring a <b>Male Online Sales Specialist / E-Commerce</b> for our reputable Company in<b> Choueifat area.</b></p><p><b><span></span></b></p><p><b>Key Responsibilities:</b></p><p>• Coordinate promotions &amp; analyze market trends for growth</p><p>• Manage product listings, content, pricing &amp; availability</p><p>• Handle online orders, inquiries &amp; customer complaints</p><p>• Drive online sales growth &amp; improve conversion rates</p><p>• Monitor sales performance &amp; prepare regular reports</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Key Qualifications:</b></p><p>• <b>1+ years of Experience </b>in E-commerce or digital platforms</p><p>• Bachelor's degree in Marketing, Business, or related field</p><p>• Age between<b> 25 – 30</b></p><p><b><span></span></b></p><p><b>We are Offering:</b></p><p><b>• Mon – Fri from 8:00 AM till 5:00 PM</b></p><p>• Salary around <b>$1,100 – 1,200 </b></p><p>• Transportation &amp; Schooling</p><p>• NSSF &amp; Medical Insurance</p><p><br></p><p><br></p></div>

‼️ PRIMETALENT IS HIRING ‼️ <br> Salary around $1,100 – 1,200 <br> <br>We are hiring a Male Online Sales Specialist / E-Commerce for our reputable Company in Choueifat area. <br> <br>Key Responsibilities: <br>• Coordinate promotions & analyze market trends for growth <br>• Manage product listings, content, pricing & availability <br>• Handle online orders, inquiries & customer complaints <br>• Drive online sales growth & improve conversion rates <br>• Monitor sales performance & prepare regular reports <br> <br>Key Qualifications: <br>• 1+ years of Experience in E-commerce or digital platforms <br>• Bachelor's degree in Marketing, Business, or related field <br>• Age between 25 – 30 <br> <br>We are Offering: <br>• Mon – Fri from 8:00 AM till 5:00 PM <br>• Salary around $1,100 – 1,200 <br>• Transportation & Schooling <br>• NSSF & Medical Insurance