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<p><strong> </strong></p><p><strong>We’re Hiring: Warehouse Manager</strong></p><p>Location: Ouyoun, Lebanon</p><p>Job Type: Full-time</p><p><strong>About Us</strong></p><p>Envetra is a leading distributor of animal health medicines, food, and accessories in Lebanon. We are passionate about delivering health and well-being to animals across the country and are looking for an organized, reliable, and experienced Warehouse Manager to oversee our warehouse operations.</p><p><strong>About the Role</strong></p><p>The Warehouse Manager will manage daily warehouse activities, maintain accurate inventory, lead the warehouse team, and ensure products are stored, handled, and dispatched safely and efficiently.</p><p><strong>Key Responsibilities</strong></p><p>· Oversee receiving, inspection, storage, picking, packing, and dispatch of products.</p><p>· Maintain accurate stock records and conduct regular stock counts, investigating and resolving discrepancies.</p><p>· Monitor batch numbers and expiry dates, applying First Expired, First Out (FEFO) stock rotation.</p><p>· Ensure appropriate storage conditions for medicines, food, and accessories, including temperature monitoring and cold chain handling where required.</p><p>· Supervise, train, and organize warehouse staff to meet daily operational needs.</p><p>· Coordinate with sales, purchasing, and delivery teams to ensure accurate and timely order fulfillment.</p><p>· Manage returns and segregate damaged, expired, or recalled products according to company procedures.</p><p>· Maintain warehouse cleanliness, organization, security, and safe working practices.</p><p>· Prepare reports on stock accuracy, near-expiry products, order fulfillment, and warehouse performance.</p><p>· Identify opportunities to improve workflows, optimize storage space, and reduce errors and product losses.</p><p><strong>Qualifications & Skills</strong></p><p>· Previous experience in warehouse operations, including supervisory or management responsibilities.</p><p>· Strong understanding of inventory control, stock rotation, and warehouse procedures.</p><p>· Strong computer skills, including working knowledge of Microsoft Excel and familiarity with inventory management software/ERP.</p><p>· Ability to maintain accurate digital stock records, prepare inventory reports, and learn new warehouse and order processing systems.</p><p>· Strong leadership, communication, and problem-solving skills.</p><p>· Excellent attention to detail and the ability to manage competing priorities.</p><p>· Experience in pharmaceutical, veterinary, food, or distribution warehousing is an advantage.</p><p>· Good command of English and Arabic.</p><p><strong> </strong></p><p> </p>
<p>Job Description & Requirements<br><br>Production Manager (Soap Manufacturing)<br>Location: Democratic Republic of the Congo<br>Department: Manufacturing & Operations<br><br>Main Mission:<br>Steer all soap manufacturing and packaging operations.<br>Ensure production schedules are met while strictly adhering to deadlines, cost targets, quality standards, safety regulations, and environmental requirements, while coordinating day and night shift teams.<br><br>Key Responsibilities<br>1. Raw Material & Solution Management:<br>Supervise the tank farm, storage safety, and precise preparation of caustic soda, brine, silicates, and mineral fillers.<br> </p><p>2. Saponification & Packaging:<br>Monitor saponification parameters, ensure batch traceability, and oversee packaging lines (cutting, stamping, wrapping, and OEE efficiency).<br> </p><p>3. Team Management:<br>Lead, motivate, and organize 2-shift day/night teams (team leaders, operators, and technicians) to guarantee 24/6 operational continuity.<br> </p><p>4. Tracking & Compliance:<br>Develop performance indicators, manage inventories, enforce quality specifications, and ensure HSE compliance.<br><br>Role Requirements & Qualifications:<br>1. Industry Experience:<br>Mandatory previous experience working in a soap manufacturing factory.<br> </p><p>2. Technical Expertise:<br>In-depth knowledge of saponification chemical processes, process automation, HSE regulations, and production management systems (Lean Manufacturing, ERP).<br> </p><p>3. Soft Skills:<br>Strong leadership, real-time problem-solving abilities, composure under pressure, and excellent organizational skills.<br> </p><p>4. Language Requirement:<br><br>Fluency in French is mandatory (both written and spoken).<br><br>Candidates from Arab countries & India are welcome to apply. Relocation to the Democratic Republic of the Congo is required.</p>
Import & Freight Operations Manager
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<br>???? Location: Lebanon
<br>???? Markets Covered: Africa
<br>???? Group of Companies – Trading / Import / Logistics
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<br>A leading Group of Companies is seeking an experienced Import & Freight Operations Manager to be based in Lebanon and oversee international shipping and import operations for its African markets.
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<br>The successful candidate will manage the entire shipment process, from supplier deal confirmation to cargo arrival at the destination port in Africa, ensuring efficient coordination, accurate documentation, regulatory compliance, and cost control.
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<br>???? Job Description
<br>- Take full ownership of shipments following supplier deal confirmation.
<br>- Coordinate bookings with freight forwarders, shipping lines, and logistics providers.
<br>- Monitor shipment schedules and ensure timely dispatch and arrival at destination ports in Africa.
<br>- Review and manage all shipping documentation, including Commercial Invoices, Packing Lists, Bills of Lading (B/L), and Certificates of Origin.
<br>- Prepare and process BI, DI, and all other required import documentation in accordance with the applicable country procedures.
<br>- Ensure compliance with international shipping regulations, customs requirements, and import procedures in the relevant African markets.
<br>- Coordinate with banks regarding Letters of Credit (LCs) and related shipping documentation, when applicable.
<br>- Monitor freight costs and proactively minimize demurrage, detention, and other additional charges.
<br>- Liaise with suppliers, shipping lines, customs brokers, clearing agents, and local logistics teams in Africa.
<br>- Provide regular shipment tracking updates, reports, and operational status summaries to management.
<br>- Identify operational risks and implement solutions to ensure smooth and timely cargo movement.
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<br>???? Requirements
<br>- Bachelor’s degree in Logistics, Supply Chain Management, International Trade, or a related field.
<br>- Minimum of 10 years of experience in freight forwarding, international shipping, or import operations.
<br>- Strong knowledge of international shipping procedures, Incoterms, and import documentation.
<br>- Familiarity with BI, DI, customs clearance, and import procedures in African countries.
<br>Experience handling shipments to African ports and coordinating with local customs authorities is a strong advantage.
<br>- Excellent command of English; French is an advantage.
<br>- Strong organizational, communication, coordination, and negotiation skills.
<br>- Ability to manage multiple shipments simultaneously and work effectively with international suppliers and logistics partners
Procurement & Logistics Manager- World of Toys by Safawi
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<br>Location: Khaldeh, New Dawha – Sama Residence, next to Sama Pharmacy
<br>Working Hours: Monday–Friday, 8:00 AM–5:00 PM, Saturday till 2 PM
<br>Experience: 3+ years
<br>Level: Mid-level
<br>Industry: Toys & Retail
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<br>About the Role
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<br>World of Toys by Safawi is looking for a Procurement & Logistics Manager to manage and coordinate our day-to-day purchasing, supplier, inventory, and logistics activities.
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<br>This is a hands-on role suited for someone with around 3+ years of relevant experience who is organized, proactive, and comfortable taking ownership of procurement and logistics operations from supplier coordination through to delivery.
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<br>Key Responsibilities:
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<br>- Manage daily procurement and purchasing activities.
<br>- Source and communicate with local and international suppliers.
<br>- Request and compare quotations and negotiate pricing and terms.
<br>- Prepare and follow up on purchase orders.
<br>- Coordinate shipments, deliveries, freight, and customs clearance.
<br>- Track orders and ensure products arrive on time.
<br>- Monitor inventory levels and coordinate replenishment based on business needs.
<br>- Maintain accurate purchasing, supplier, shipment, and inventory records.
<br>- Follow up with suppliers and logistics partners on delays or issues.
<br>- Coordinate closely with the warehouse, sales, finance, and management teams.
<br>- Monitor supplier performance, pricing, quality, and delivery timelines.
<br>- Identify opportunities to improve costs, lead times, and procurement processes.
<br>- Prepare regular procurement and logistics reports.
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<br>Requirements:
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<br>- 3+ years of experience in procurement, purchasing, logistics, or supply chain.
<br>- Experience dealing with suppliers and shipments is required.
<br>- Good understanding of purchasing and logistics processes.
<br>- Experience with import/export and customs procedures is a plus.
<br>- Strong negotiation and communication skills.
<br>- Excellent organization and follow-up skills.
<br>- Good knowledge of Microsoft Excel and familiarity with ERP systems.
<br>- Ability to manage multiple orders, suppliers, and shipments simultaneously.
<br>- Good command of English; Arabic is a plus.
<br>- Previous experience in toys, retail, FMCG, consumer goods, or trading/import businesses is an advantage.
<br>- Valid driving license and own car are required due to the location and nature of the role.
<br>- Ability to work Monday to Friday, 8:00 AM–5:00 PM, Saturday till 2 PM
<p><b>Reports To: Chief Operating Officer </b><br> Interacts With: Chief Operating Officer, Marketing & Promotional Events Manager, Guest Relations Manager, Operations, Finance, Prospective Corporate Members, Corporate and Institutional Representatives, Business Partners, Embassies, Media Contacts, External Stakeholders and Relevant Organizations <br>Employment Type: Full-Time <br></p><p><b>Job Purpose <br></b><br>The Public Relations & Corporate Membership Development Manager is responsible for strengthening the external positioning and professional network of Le Yacht Club Beirut while developing selected corporate membership opportunities aligned with the Club s standards, image, and community. <br><br>The role combines public relations, strategic relationship development, external representation, and corporate membership development, with particular emphasis on building and maintaining high-quality relationships with corporations, institutions, business leaders, embassies, professional communities, luxury brands, media contacts, and other relevant stakeholders. <br>The position acts as a professional representative of the Club and supports its visibility and reputation through appropriate networking, relationship-building initiatives, partnerships, external engagements, and public relations activities. <br>On the corporate membership side, the role is responsible for identifying suitable prospects, developing relationships, presenting the Club and its membership proposition, and coordinating prospective corporate memberships through the appropriate internal review and approval process. <br>The role is based on selective relationship development rather than conventional sales activity, with priority given to the suitability, reputation, profile, and long-term value of prospective relationships. <br>Responsibility for the ongoing management of the Club s existing members, general member relations, and individual membership matters remains under the direct oversight of the Chief Operating Officer. <br></p><h4>Duties and Responsibilities <br></h4><p>1. Public Relations & External Relations <br></p><ul><li>Develop and maintain strong professional relationships with corporations, institutions, embassies, business communities, professional organizations, luxury brands, media contacts, and other relevant external stakeholders. <br></li><li>Support and strengthen the positioning, visibility, reputation, and professional image of Le Yacht Club Beirut within appropriate business, social, corporate, and institutional circles. <br></li><li>Identify public relations, networking, partnership, and relationship-building opportunities that support the Club s strategic interests and positioning. <br></li><li>Represent the Club professionally at selected corporate, business, social, diplomatic, networking, and industry events as required. <br></li><li>Build and maintain a strong network of relevant contacts and continuously identify appropriate opportunities for new introductions and strategic relationships. <br></li><li>Support the development of relationships with organizations and individuals that may contribute to the Club s reputation, positioning, corporate membership development, or strategic objectives. <br></li><li>Coordinate appropriate public relations activities and external communications in cooperation with Management and the Chief Operating Officer. <br></li><li>Support media relations, external inquiries, press-related coordination, and other public relations activities when required and in accordance with Management direction. <br></li><li>Ensure that all external representation and communication reflect the professionalism, exclusivity, discretion, standards, and values of Le Yacht Club Beirut. <br></li></ul><p>2. Corporate Membership Development <br></p><ul><li>Identify and develop relationships with corporations, institutions, and organizations that represent suitable prospects for corporate membership. <br></li><li>Establish a structured and selective approach to corporate membership development in line with the Club s positioning and Management direction. <br></li><li>Research prospective organizations and evaluate their profile, reputation, suitability, and potential alignment with the Club s community and standards. <br></li><li>Establish professional relationships with senior decision-makers and representatives of prospective corporate members. <br></li><li>Present the Club, its facilities, services, positioning, corporate membership proposition, and relevant benefits in a professional and personalized manner. <br></li><li>Generate corporate membership opportunities through networking, referrals, professional introductions, strategic relationships, and external engagements. <br></li><li>Arrange and coordinate meetings, presentations, Club visits, and follow-up discussions with prospective corporate members. <br></li><li>Maintain professional and consistent follow-up throughout the development process without adopting a conventional or aggressive sales approach. <br></li><li>Support agreed corporate membership development objectives while maintaining emphasis on the quality and suitability</li></ul>
We are seeking an experienced Operations & Commercial Manager to lead and develop our Maintenance Department, overseeing daily maintenance operations, commercial activities, customer relationships, and team performance, with a focus on operational efficiency, customer satisfaction, and business growth.
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<br>Key Responsibilities
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<br>Manage preventive and corrective maintenance operations, ensuring timely execution of PMSOs, CMSOs, and customer requests.
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<br>Plan and supervise maintenance teams, engineers, supervisors, and field technicians.
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<br>Monitor operational performance, productivity, service quality, and departmental KPIs.
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<br>Develop maintenance business opportunities, acquire new customers, and maintain existing client relationships.
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<br>Manage maintenance contracts, service agreements, quotations, negotiations, and renewals.
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<br>Coordinate with Sales, Finance, Procurement, and Spare Parts Departments to ensure smooth operations.
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<br>Identify operational improvements, control delays, and enhance service delivery.
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<br>Lead, evaluate, and develop departmental employees.
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<br>Prepare periodic operational and commercial reports for management.
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<br>Qualifications & Requirements
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<br>Bachelor's degree in Mechanical Engineering, Electrical Engineering, or Business Administration.
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<br>Minimum 7–10 years of relevant experience, preferably in the diesel generator or power generation industry.
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<br>Proven experience in maintenance operations management and technical team leadership.
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<br>Strong knowledge of preventive and corrective maintenance, maintenance contracts, and commercial activities.
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<br>Excellent leadership, negotiation, communication, and problem-solving skills.
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<br>Very good command of English and Arabic.
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<br>Proficiency in MS Office and ERP systems.
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<br>Key Competencies
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<br>Operational and commercial management.
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<br>Business development and customer relationship management.
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<br>Strategic planning and decision-making.
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<br>Team leadership and performance management.
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<br>Results-oriented approach and accountability
We are looking for an experienced and hands-on Maintenance Manager to oversee the maintenance, safety, and efficient operation of our facilities and infrastructure.
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<br>Key Responsibilities:
<br>- Manage all facilities, maintenance, and building operations.
<br>- Develop and implement preventive and corrective maintenance plans.
<br>- Supervise maintenance teams, technicians, contractors, and service providers.
<br>- Ensure the proper functioning and maintenance of electrical, mechanical, plumbing, HVAC, and other building systems.
<br>- Conduct regular inspections and ensure facilities meet safety, quality, and operational standards.
<br>- Coordinate repairs, renovations, and improvement projects.
<br>- Manage external contractors and negotiate with suppliers when required.
<br>- Monitor maintenance budgets, costs, inventory, and equipment.
<br>- Ensure compliance with health, safety, environmental, and relevant regulatory requirements.
<br>- Respond promptly to maintenance emergencies and minimize operational disruptions.
<br>- Maintain accurate records of maintenance activities, assets, inspections, and repairs.
<br>- Report regularly to management on facility performance, maintenance needs, and ongoing projects.
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<br>Requirements:
<br>- 15+ years of proven experience in facilities management, maintenance, engineering, or a related field.
<br>- Strong technical knowledge of building systems and maintenance operations.
<br>- Previous experience managing maintenance teams and contractors.
<br>- Excellent organizational, problem-solving, and leadership skills.
<br>- Ability to manage multiple priorities and work effectively under pressure.
<br>- Strong communication and negotiation skills.
<br>- Ability to work independently and take initiative.
<br>- Engineering or technical degree is an advantage.
<br>???? Interested candidates are invited to send their CV
<br>Location: Broumana | Lebanon
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<br>NB: Date of birth, current residence along with a photo is mandatory to be attached with the cv
US-Based Architectural Lighting Company | International Projects
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<br>Bold Lighting is seeking a strategic and results-driven B2B Marketing Manager in Dbayeh, Lebanon to lead its product and brand marketing initiatives. This role is based in Lebanon and is essential for expanding the company's presence across global markets.
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<br>Responsibilities:
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<br>• Lead product marketing, including market research and product positioning.
<br>• Define value propositions for each product line and collaborate with R&D.
<br>• Adapt product messaging for regional preferences.
<br>• Align marketing efforts with international sales teams.
<br>• Develop marketing materials for the U.S. rep network and international distributors.
<br>• Support reps with campaigns and promotional materials.
<br>• Oversee production of brochures, datasheets, case studies, and videos.
<br>• Manage digital channels, including the website and social media.
<br>• Ensure brand consistency and optimize content.
<br>• Plan and lead participation in key industry events.
<br>• Manage logistics, booth design, and vendor coordination.
<br>• Conduct competitive research and identify new market opportunities.
<br>• Partner with leadership to shape product roadmaps and revenue plans.
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<br>Qualifications:
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<br>• 5+ years of marketing or product management experience in the architectural lighting or building materials industry.
<br>• Strong understanding of specifier-driven sales cycles.
<br>• Proficient in digital marketing, event planning, and content development.
<br>• Familiarity with CRM systems, website CMS, Adobe Creative Suite, and marketing automation tools.
<br>• Fluent in English and Arabic, French is a strong advantage.
<br>• Willingness to travel to target markets as needed
We are looking for an experienced and highly professional Gym Manager to oversee the operations of a luxury fitness facility and ensure exceptional standards of service, safety, cleanliness, and member experience.
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<br>Key Responsibilities:
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<br>- Manage the daily operations of the gym and fitness facilities.
<br>- Ensure the highest standards of service and member experience.
<br>- Supervise fitness instructors, personal trainers, reception, and support staff.
<br>- Prepare staff schedules, assignments, and daily operational plans.
<br>- Ensure all fitness equipment is properly maintained, safe, and fully operational.
<br>- Coordinate with Maintenance and Engineering teams for equipment repairs and facility requirements.
<br>- Develop and implement health, safety, hygiene, and operational procedures.
<br>- Monitor facility cleanliness, presentation, and overall standards.
<br>- Support the recruitment, training, coaching, and performance evaluation of gym staff.
<br>- Manage memberships, member requests, feedback, and service issues professionally.
<br>- Coordinate fitness programs, personal training services, and wellness activities.
<br>- Monitor inventory, equipment, supplies, and operational costs.
<br>- Ensure compliance with health and safety regulations and industry standards.
<br>- Prepare regular operational reports for management.
<br>- Maintain a professional, welcoming, and luxury environment at all times.
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<br>Requirements:
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<br>- 10–15+ years of proven experience managing gyms, fitness clubs, luxury hotels, resorts, or high-end fitness facilities.
<br>- Relevant fitness, gym management, or professional training certifications.
<br>- Strong knowledge of fitness operations, equipment, health, and safety standards.
<br>- Proven experience managing and leading multidisciplinary teams.
<br>- Excellent leadership, communication, and organizational skills.
<br>- Strong customer-service orientation with a luxury hospitality mindset.
<br>- Ability to handle VIP members and high-profile clients with discretion and professionalism.
<br>- Strong problem-solving and decision-making abilities.
<br>- Excellent attention to detail and ability to maintain high standards.
<br>- Experience in a 5-star hotel, luxury resort, private club, or high-end wellness facility is a strong advantage.
<br>- Professional appearance, reliability, discretion, and integrity are essential.
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<br>???? Interested candidates are invited to send their CV
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<br>Location: Broumana | Lebanon
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>we are seeking an experienced and customer-focused Customer Service Manager to lead our customer support operations, enhance service quality, and ensure an exceptional customer experience across all channels.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p> Lead and manage the Customer Service team to achieve performance targets</p><p><br></p><p> Develop and implement customer service policies, procedures, and standards</p><p><br></p><p> Monitor service quality, customer satisfaction, and team performance metrics</p><p><br></p><p> Collaborate with internal departments to address customer needs and operational issues</p><p><br></p><p> Prepare regular performance and customer insight reports for management</p><p><br></p><p> Coach, train, and develop customer service representatives</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Bachelor's degree in Business Administration or a related field</p><p><br></p><p> Minimum 5 years of experience in Customer Service, with at least 2 years in a managerial role</p><p><br></p><p> Experience in FinTech, Banking, Telecommunications, or Financial Services is preferred</p><p><br></p><p> Strong leadership, communication, and problem-solving skills</p><p><br></p><p> Customer-centric mindset with the ability to manage multiple priorities</p><p><br></p><p> Proficiency in Microsoft Office and customer service management tools</p><p><br></p><p> Fluency in English and Arabic; French is a plus</p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Aspire Software is looking for an operations manager to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Role Overview We are looking for an experienced Operations Manager / Project Manager stepping into a busy, cross-functional role that combines day-to-day operational management, escalation handling, people leadership, and active project delivery.<br> This role sits at the centre of the business, working closely with leadership and managing a small team, while also driving forward several time-boxed strategic projects (system migrations and implementations) currently in progress.<br> The ideal candidate is highly organized, comfortable managing competing priorities, confident communicating with senior stakeholders, and capable of quickly picking up context on live projects without significant ramp-up time.<br> Key Responsibilities Daily / Ongoing Manage and resolve customer support / escalation issues Handle ad-hoc operational requests and escalations Line-manage a small team— including 1:1s, unblocking issues, and approvals Monitor and maintain oversight of key business KPIs Weekly Lead/participate in the weekly management meeting with leadership, including weekly reporting Prepare and distribute the Friday weekly executive report Monthly Conduct AR Aging Review Produce churn reporting Conduct VBS review Active Projects (currently a significant portion of workload) Oversee RW+ implementation and migration Manage the RW Legacy sunset process Oversee HubSpot implementation across: Salesforce (SF), TeamSupport, Intercom, RW+ Manage ValBill project Periodic / As-Needed Support webinars and marketing email initiatives Produce ad-hoc KPI reporting Support ValPay Capital initiatives Proven experience in an operations management and/or project management role, ideally within a fast-paced, tech-enabled or SaaS business Experience managing direct reports, including running 1:1s and unblocking day-to-day issues Strong track record of managing multiple concurrent projects, including system implementations/migrations (e.<br>g., CRM, billing, support tooling) Comfortable owning executive-level reporting and presenting to leadership Experience handling customer escalations and cross-functional ad-hoc requests Familiarity with tools such as HubSpot, Salesforce, Intercom (or equivalent CRM/support platforms) is a strong plus Strong financial acumen and advanced Excel skills are essential — this role owns AR aging review, churn reporting, and VBS review, and regularly builds/maintains reporting for leadership.<br> Candidates should be comfortable with: Building and maintaining reports involving pivot tables, lookups (VLOOKUP/XLOOKUP/INDEX-MATCH), and formula-driven models Reconciling and analyzing financial data (aging balances, revenue/churn figures) with a high level of accuracy Translating raw data into clear, exec-ready summaries and dashboards Excellent communication, prioritization, and stakeholder management skills Able to work independently and hit the ground running with minimal handover time Handover & Onboarding Given the breadth of live projects and standing responsibilities, a structured handover period with the current role holder is strongly recommended prior to leave commencing, covering: Introductions to direct reports and key stakeholders Walkthrough of active projects and current status (RW+, HubSpot implementation, ValBill, RW Legacy sunset) Access to reporting templates (weekly exec report, KPI dashboards, AR aging, churn reports) Overview of escalation processes and key accounts</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Aspire Software is looking for an operations manager to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Role Overview We are looking for an experienced Operations Manager / Project Manager stepping into a busy, cross-functional role that combines day-to-day operational management, escalation handling, people leadership, and active project delivery.<br> This role sits at the centre of the business, working closely with leadership and managing a small team, while also driving forward several time-boxed strategic projects (system migrations and implementations) currently in progress.<br> The ideal candidate is highly organized, comfortable managing competing priorities, confident communicating with senior stakeholders, and capable of quickly picking up context on live projects without significant ramp-up time.<br> Key Responsibilities Daily / Ongoing Manage and resolve customer support / escalation issues Handle ad-hoc operational requests and escalations Line-manage a small team— including 1:1s, unblocking issues, and approvals Monitor and maintain oversight of key business KPIs Weekly Lead/participate in the weekly management meeting with leadership, including weekly reporting Prepare and distribute the Friday weekly executive report Monthly Conduct AR Aging Review Produce churn reporting Conduct VBS review Active Projects (currently a significant portion of workload) Oversee RW+ implementation and migration Manage the RW Legacy sunset process Oversee HubSpot implementation across: Salesforce (SF), TeamSupport, Intercom, RW+ Manage ValBill project Periodic / As-Needed Support webinars and marketing email initiatives Produce ad-hoc KPI reporting Support ValPay Capital initiatives Proven experience in an operations management and/or project management role, ideally within a fast-paced, tech-enabled or SaaS business Experience managing direct reports, including running 1:1s and unblocking day-to-day issues Strong track record of managing multiple concurrent projects, including system implementations/migrations (e.<br>g., CRM, billing, support tooling) Comfortable owning executive-level reporting and presenting to leadership Experience handling customer escalations and cross-functional ad-hoc requests Familiarity with tools such as HubSpot, Salesforce, Intercom (or equivalent CRM/support platforms) is a strong plus Strong financial acumen and advanced Excel skills are essential — this role owns AR aging review, churn reporting, and VBS review, and regularly builds/maintains reporting for leadership.<br> Candidates should be comfortable with: Building and maintaining reports involving pivot tables, lookups (VLOOKUP/XLOOKUP/INDEX-MATCH), and formula-driven models Reconciling and analyzing financial data (aging balances, revenue/churn figures) with a high level of accuracy Translating raw data into clear, exec-ready summaries and dashboards Excellent communication, prioritization, and stakeholder management skills Able to work independently and hit the ground running with minimal handover time Handover & Onboarding Given the breadth of live projects and standing responsibilities, a structured handover period with the current role holder is strongly recommended prior to leave commencing, covering: Introductions to direct reports and key stakeholders Walkthrough of active projects and current status (RW+, HubSpot implementation, ValBill, RW Legacy sunset) Access to reporting templates (weekly exec report, KPI dashboards, AR aging, churn reports) Overview of escalation processes and key accounts</span> </div>
**Senior Project Manager – University Admissions**
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<br>**Working arrangement:** Full-time, office-based
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<br>**About the role**
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<br>We are an international education consultancy supporting students who want to study medicine, dentistry and other healthcare-related programmes abroad.
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<br>We are looking for an experienced Project Manager to coordinate university applications and admissions cases. You will oversee each stage of the application process, manage deadlines, resolve complex issues and help colleagues deliver accurate, timely support to students.
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<br>This role requires strong project coordination skills, attention to detail and confidence managing multiple cases and stakeholders.
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<br>**Key responsibilities**
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<br>- Manage a portfolio of student applications from initial handover through to admission and enrolment.
<br>- Create and maintain clear application plans, deadlines and next steps.
<br>- Review university entry requirements and ensure application information is accurate and current.
<br>- Check application documents for completeness and coordinate any required corrections, translations or legalisation.
<br>- Communicate with students and parents about requirements, progress and outstanding actions.
<br>- Liaise with universities and relevant external parties to follow up on applications and resolve issues.
<br>- Coordinate with Sales and other departments to ensure smooth case handovers.
<br>- Monitor progress, identify risks and address delays before deadlines are affected.
<br>- Handle complex cases and escalate matters requiring management decisions.
<br>- Guide junior colleagues, review work and share practical knowledge.
<br>- Maintain accurate CRM records, trackers and case documentation.
<br>- Prepare progress reports and recommend improvements to admissions procedures.
<br>- Protect confidential student and company information.
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<br>**Requirements**
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<br>- Previous experience in university admissions, student recruitment operations or a comparable role managing complex applications.
<br>- Demonstrated experience coordinating projects, deadlines and multiple stakeholders.
<br>- Excellent spoken and written English.
<br>- Strong organisational skills and close attention to detail.
<br>- Ability to interpret requirements and check documentation accurately.
<br>- Confidence communicating with students, parents, universities and colleagues.
<br>- Experience resolving complex cases and managing competing priorities.
<br>- Ability to guide colleagues and follow through on agreed actions.
<br>- Confidence using CRM systems, spreadsheets and digital task management tools.
<br>- A proactive approach, sound judgement and accountability.
<br>- Availability to work full-time from our office.
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<br>Experience with international university applications, particularly medicine and dentistry programmes, would be an advantage.
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<br>**What we offer**
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<br>- A senior role coordinating international university applications.
<br>- Collaboration with an international team.
<br>- Training on our partner universities, services and internal systems.
<br>- The opportunity to support colleagues and improve admissions processes.
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<br>**How to apply**
<br>
<br>Submit your CV in English, together with a short introduction outlining your admissions or project management experience. Include an example of how you have managed complex cases, competing deadlines or coordination across several stakeholders
About the Role:
<br>We are seeking a dynamic and results-driven Business Development Manager to drive business growth, strengthen client relationships, and expand the company's market presence. The successful candidate will be responsible for identifying and securing new business opportunities, developing strategic partnerships, expanding existing client accounts, and supporting the initiation and mobilization of newly awarded projects.
<br>This is a highly client-facing and commercially focused role requiring strong relationship management, negotiation, and business development skills. The Business Development Manager will play a key role in developing growth strategies, converting prospects into long-term clients, and contributing directly to the achievement of the company's revenue and business objectives.
<br>Key Responsibilities:
<br>• Identify and pursue new business opportunities in solar projects, engineering services, maintenance contracts, and related technical sectors.
<br>• Build and maintain strong relationships with clients, consultants, contractors, project owners, and other key stakeholders.
<br>• Act as the primary point of contact for prospective and existing clients during business development and pre-award stages.
<br>• Develop and maintain a pipeline of leads, opportunities, and potential projects from initial contact through contract award.
<br>• Conduct client meetings, networking activities, market research, and business development initiatives to generate new business.
<br>• Prepare and submit proposals, quotations, tender responses, presentations, and commercial offers in coordination with internal teams.
<br>• Lead commercial negotiations and support contract finalization with clients and partners.
<br>• Identify opportunities for cross-selling, upselling, and expanding services within existing client accounts.
<br>• Monitor market trends, competitor activities, and upcoming projects to identify new business opportunities and strengthen market positioning.
<br>• Coordinate with engineering, procurement, and management teams during the proposal and pre-award stages to ensure client requirements are properly evaluated.
<br>• Support the mobilization and handover of newly awarded projects to the operations and project management teams, ensuring a smooth transition from sales to execution.
<br>• Establish and maintain strategic partnerships and relationships that contribute to long-term business growth.
<br>• Maintain accurate records of client interactions, opportunities, proposals, contracts, and business development activities.
<br>• Achieve agreed sales, business development, and revenue targets in line with company objectives.
<br>• Represent the company at client meetings, industry events, conferences, and commercial engagements to promote the company's services and capabilities.
<br>
<br>Requirements:
<br>• Bachelor’s degree in Engineering.
<br>• 10+ years of experience in engineering, contracting, project management, or business development.
<br>• Proven track record in securing new projects, additional works, variations, and maintenance contracts.
<br>• Experience in solar projects and/or engineering maintenance services is highly desirable.
<br>• Strong client relationship management, communication, and negotiation skills.
<br>• Strong commercial awareness and business development mindset.
<br>• Ability to develop client networks, identify opportunities, and convert leads into projects.
<br>• Proactive, results-oriented, and capable of working independently
CIS Group – ICT Company located in Jal El Dib, is looking for an ambitious and motivated Audit Manager to join our dynamic team.
<br>You will have the chance to work alongside experienced professionals, develop key skills, and grow within our organization.
<br>
<br>Responsibilities:
<br>
<br>• Develop and implement the annual internal audit plan based on risk assessments and organizational priorities.
<br>• Plan and execute audit missions to evaluate internal controls, risk management, and compliance with company policies
<br>• Prepare, review and approve audit reports, ensuring findings, recommendations, and action plans are clearly communicated to management.
<br>• Monitor the implementation of audit recommendations and report progress to senior management.
<br>• Plan and oversee financial, operational, compliance, and risk-based audits.
<br>• Evaluate the effectiveness of internal controls, governance processes, and risk management frameworks.
<br>• Identify key business risks and recommend practical solutions to enhance controls and operational efficiency.
<br>• Ensure audit projects are completed within agreed timelines and quality standards.
<br>• Stay current with developments in auditing, accounting standards, regulations, and industry best practices.
<br>• Provide guidance, coaching, and performance management for audit team members.
<br>• Support management in special investigations, process improvement initiatives, and strategic projects when required.
<br>
<br>Requirements:
<br>
<br>• Bachelor’s degree in Business Administration, Audit, or a related field.
<br>• Minimum 8–10 years of progressive audit experience including 3 years in a similar role, Strong knowledge of internal auditing standards, internal controls, risk management, and corporate governance.
<br>• Experience in financial and operational audits.
<br>• Excellent analytical, leadership, communication, and report-writing skills.
<br>• Proven ability to manage multiple assignments and meet deadlines.
<br>• Willingness to travel frequently abroad for audit assignments.
<br>• Fluent in English, French, and Arabic
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Client Relations Manager is responsible for managing relationships with our U.S.-based clients and overseeing maintenance work orders from a client-service and operational perspective. The role requires excellent English communication, strong management skills, and the ability to handle multiple priorities in a fast-paced environment.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>* Act as the main point of contact for assigned U.S. clients.</p><p>* Receive, review, and manage maintenance work orders.</p><p>* Coordinate with Project Coordinators to ensure jobs are handled properly and on time.</p><p>* Communicate professionally with clients through phone calls, emails, and online platforms.</p><p>* Provide clients with accurate and timely updates on ongoing work orders.</p><p>* Review quotations, pricing, scopes of work, and job requirements before submission.</p><p>* Follow up on urgent and high-priority service requests.</p><p>* Monitor work orders from assignment through completion.</p><p>* Ensure client requirements, deadlines, and service standards are met.</p><p>* Handle client concerns, escalations, and operational issues professionally.</p><p>* Follow up with the operations team to ensure documentation, photos, reports, and completion details are properly submitted.</p><p>* Maintain strong and professional long-term relationships with clients.</p><p>* Monitor team performance and help resolve operational challenges.</p><p>* Ensure all assigned accounts and work orders remain properly organized and updated.</p><p><br></p><p>WORK DETAILS</p><p><br></p><p> Location: Kaslik, Lebanon</p><p> Schedule: Monday to Friday</p><p>⏰ Working Hours: 4:00 PM – 12:00 AM</p><p> Full-Time | On-Site</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>* Excellent spoken and written English is a must.</p><p>* Strong communication and client-management skills.</p><p>* Strong leadership, organization, and problem-solving abilities.</p><p>* Ability to multitask and work under pressure.</p><p>* Good computer and Microsoft Office skills.</p><p>* Previous experience in facility management, maintenance coordination, customer service, account management, or a related field is highly preferred.</p><p>* Professional attitude and strong attention to detail.</p></div>
The Client Relations Manager is responsible for managing relationships with our U.S.-based clients and overseeing maintenance work orders from a client-service and operational perspective. The role requires excellent English communication, strong management skills, and the ability to handle multiple priorities in a fast-paced environment.
<br>
<br>Key Responsibilities
<br>
<br>* Act as the main point of contact for assigned U.S. clients.
<br>* Receive, review, and manage maintenance work orders.
<br>* Coordinate with Project Coordinators to ensure jobs are handled properly and on time.
<br>* Communicate professionally with clients through phone calls, emails, and online platforms.
<br>* Provide clients with accurate and timely updates on ongoing work orders.
<br>* Review quotations, pricing, scopes of work, and job requirements before submission.
<br>* Follow up on urgent and high-priority service requests.
<br>* Monitor work orders from assignment through completion.
<br>* Ensure client requirements, deadlines, and service standards are met.
<br>* Handle client concerns, escalations, and operational issues professionally.
<br>* Follow up with the operations team to ensure documentation, photos, reports, and completion details are properly submitted.
<br>* Maintain strong and professional long-term relationships with clients.
<br>* Monitor team performance and help resolve operational challenges.
<br>* Ensure all assigned accounts and work orders remain properly organized and updated.
<br>
<br>Requirements
<br>
<br>* Excellent spoken and written English is a must.
<br>* Strong communication and client-management skills.
<br>* Strong leadership, organization, and problem-solving abilities.
<br>* Ability to multitask and work under pressure.
<br>* Good computer and Microsoft Office skills.
<br>* Previous experience in facility management, maintenance coordination, customer service, account management, or a related field is highly preferred.
<br>* Professional attitude and strong attention to detail.
<br>
<br>WORK DETAILS
<br>
<br>???? Location: Kaslik, Lebanon
<br>???? Schedule: Monday to Friday
<br>⏰ Working Hours: 4:00 PM – 12:00 AM
<br>???? Full-Time | On-Site
<br>
<br>Contact: 79-361783 or apply on the website at Spectra-lb.com
**Digital Marketing Manager**
<br>
<br>**Working arrangement:** Full-time, office-based initially, with the possibility of remote work after six months by agreement with management.
<br>
<br>**About the role**
<br>
<br>We are an international education consultancy supporting students who want to study medicine, dentistry and other healthcare-related programmes abroad.
<br>
<br>We are looking for a Digital Marketing Manager with at least five years of digital marketing experience to plan, coordinate and improve our marketing activities. You will combine strategic planning with hands-on delivery, working closely with Sales to attract relevant enquiries and improve conversion results.
<br>
<br>**Key responsibilities**
<br>
<br>- Develop and implement a digital marketing strategy aligned with business objectives.
<br>- Plan and coordinate campaigns across SEO, paid advertising, email marketing, social media and website content.
<br>- Work with Sales to understand prospective students’ needs, assess lead quality and improve the journey from enquiry to client.
<br>- Set campaign priorities, timelines and measurable objectives.
<br>- Coordinate the work of marketing colleagues, freelancers and external providers.
<br>- Oversee website and landing page improvements, ensuring content is accurate and calls to action are clear.
<br>- Monitor campaign budgets and recommend how to allocate resources effectively.
<br>- Analyse traffic, enquiries, conversion rates and campaign performance.
<br>- Use Google Analytics 4, Google Search Console and relevant advertising platforms to guide decisions.
<br>- Organise testing to improve campaign messages, landing pages and conversion rates.
<br>- Prepare clear performance reports and practical recommendations for management.
<br>- Establish effective marketing processes and ensure consistent messaging across channels.
<br>
<br>**Requirements**
<br>
<br>- At least five years of digital marketing experience.
<br>- Experience planning and managing campaigns across multiple digital channels.
<br>- Previous responsibility for coordinating marketing projects, people or external providers.
<br>- Strong knowledge of SEO, paid advertising, email marketing, social media and website optimisation.
<br>- Confidence using Google Analytics 4, Google Search Console and digital advertising tools.
<br>- Ability to connect marketing performance with lead quality, conversions and sales outcomes.
<br>- Experience monitoring budgets and evaluating campaign results.
<br>- Excellent spoken and written English.
<br>- Strong leadership, communication and organisational skills.
<br>- A practical, analytical approach and willingness to contribute directly to campaign delivery.
<br>- Availability to work initially from our office.
<br>
<br>Experience in education consultancy, student recruitment or another international service business would be an advantage.
<br>
<br>**What we offer**
<br>
<br>- The opportunity to shape digital marketing activity and contribute to business growth.
<br>- Collaboration with an international team.
<br>- Close coordination with Sales and other departments.
<br>- Training on our services and internal systems.
<br>- The possibility of remote work after six months, by agreement with management.
<br>
<br>**How to apply**
<br>
<br>Submit your CV in English, together with a brief summary of campaigns you have managed and the results achieved. Include details of your experience coordinating teams or external providers and managing marketing budgets
<p>Amaken is seeking a dynamic and commercially driven Research & Development / Brand Development Manager to lead the research, development, and launch of haircare products for a beauty, and fashion industry based in Mansourieh, Lebanon. The ideal candidate will combine strong brand management and market research expertise with hands-on experience in product development and international manufacturing coordination. The role will be responsible for identifying market opportunities, understanding consumer needs, developing innovative haircare products, coordinating with overseas factories, and managing the full product lifecycle from initial concept through production and commercial launch.</p><p>Key Responsibilities:</p><p>Market Research & Brand Development:</p><ul><li>Conduct market research, consumer studies, and competitor analysis to identify market trends, consumer needs, and new product opportunities.</li><li>Monitor developments in the haircare, beauty, and cosmetics industries to support product innovation and brand growth.</li><li>Contribute to brand strategy, product positioning, pricing, and commercial planning.</li><li>Identify opportunities to expand and strengthen the brand s product portfolio.</li></ul><p>Product Research & Development:</p><ul><li>Manage the end-to-end development of haircare products, from initial concept and research to formulation, production, and launch.</li><li>Research product ingredients, formulations, packaging, and product formats in line with market needs and brand positioning.</li><li>Develop product concepts and prepare detailed product briefs based on consumer insights and commercial objectives.</li><li>Coordinate product samples, testing, modifications, and approvals to ensure products meet quality and brand requirements.</li><li>Work closely with internal teams and external partners to ensure products are developed according to specifications, timelines, and budget.</li></ul><p>International Factory & Supplier Coordination:</p><ul><li>Identify, research, and communicate with international factories and manufacturers for product development and production.</li><li>Request and evaluate product samples, quotations, formulations, and technical information.</li><li>Coordinate with overseas factories throughout the development process, from initial discussions to final production.</li><li>Negotiate product specifications, minimum order quantities, costs, timelines, and commercial terms when required.</li><li>Follow up on production, packaging, and delivery requirements to ensure smooth product launches.</li></ul><p>Product Launch & Commercial Execution:</p><ul><li>Manage the full product launch cycle, including market research, concept development, product positioning, packaging, pricing, and go-to-market planning.</li><li>Coordinate with marketing, sales, design, and other relevant teams to ensure successful product launches.</li><li>Ensure product launches are aligned with the brand identity, target audience, and commercial objectives.</li><li>Monitor product performance and gather market feedback to support future improvements and product development.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Marketing, Business Administration, or a related field.</li><li>3+ years of experience in Brand Management, Product Development, Research & Development, or a related role.</li><li>Strong experience in haircare, cosmetics, beauty, or personal care industries.</li><li>Proven experience managing the full product development cycle, from market research and concept development to production and launch.</li><li>Strong understanding of haircare products, consumer behavior, market trends, and competitive analysis.</li><li>Experience communicating and coordinating with international factories and suppliers.</li><li>Strong knowledge of product development, quality requirements, and commercial launch processes.</li></ul>
Amaken is seeking a dynamic and commercially driven Research & Development / Brand Development Manager to lead the research, development, and launch of haircare products for a beauty, and fashion industry based in Mansourieh, Lebanon. The ideal candidate will combine strong brand management and market research expertise with hands-on experience in product development and international manufacturing coordination. The role will be responsible for identifying market opportunities, understanding consumer needs, developing innovative haircare products, coordinating with overseas factories, and managing the full product lifecycle from initial concept through production and commercial launch.
<br>
<br>Key Responsibilities:
<br>
<br>Market Research & Brand Development:
<br>• Conduct market research, consumer studies, and competitor analysis to identify market trends, consumer needs, and new product opportunities.
<br>• Monitor developments in the haircare, beauty, and cosmetics industries to support product innovation and brand growth.
<br>• Contribute to brand strategy, product positioning, pricing, and commercial planning.
<br>• Identify opportunities to expand and strengthen the brand’s product portfolio.
<br>
<br>Product Research & Development:
<br>• Manage the end-to-end development of haircare products, from initial concept and research to formulation, production, and launch.
<br>• Research product ingredients, formulations, packaging, and product formats in line with market needs and brand positioning.
<br>• Develop product concepts and prepare detailed product briefs based on consumer insights and commercial objectives.
<br>• Coordinate product samples, testing, modifications, and approvals to ensure products meet quality and brand requirements.
<br>• Work closely with internal teams and external partners to ensure products are developed according to specifications, timelines, and budget.
<br>
<br>International Factory & Supplier Coordination:
<br>• Identify, research, and communicate with international factories and manufacturers for product development and production.
<br>• Request and evaluate product samples, quotations, formulations, and technical information.
<br>• Coordinate with overseas factories throughout the development process, from initial discussions to final production.
<br>• Negotiate product specifications, minimum order quantities, costs, timelines, and commercial terms when required.
<br>• Follow up on production, packaging, and delivery requirements to ensure smooth product launches.
<br>
<br>Product Launch & Commercial Execution:
<br>• Manage the full product launch cycle, including market research, concept development, product positioning, packaging, pricing, and go-to-market planning.
<br>• Coordinate with marketing, sales, design, and other relevant teams to ensure successful product launches.
<br>• Ensure product launches are aligned with the brand identity, target audience, and commercial objectives.
<br>• Monitor product performance and gather market feedback to support future improvements and product development.
<br>
<br>Requirements:
<br>• Bachelor’s degree in Marketing, Business Administration, or a related field.
<br>• 3+ years of experience in Brand Management, Product Development, Research & Development, or a related role.
<br>• Strong experience in haircare, cosmetics, beauty, or personal care industries.
<br>• Proven experience managing the full product development cycle, from market research and concept development to production and launch.
<br>• Strong understanding of haircare products, consumer behavior, market trends, and competitive analysis.
<br>• Experience communicating and coordinating with international factories and suppliers.
<br>• Strong knowledge of product development, quality requirements, and commercial launch processes
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