Technical Analysts Jobs in Lebanon

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking a skilled and passionate Pizza Chef (Italian Pizzaiolo Style) to join our culinary team.<br> The ideal candidate will have proven experience preparing authentic, high-quality Italian-style pizzas and a strong understanding of traditional pizza-making techniques.<br> The Pizza Chef will be responsible for the complete pizza-making process, including dough preparation, fermentation, hand stretching, topping, baking, and finishing .<br> The successful candidate will have excellent technical skills, strong attention to detail, and the ability to consistently produce exceptional pizzas in a fast-paced, premium restaurant environment.<br> Key Responsibilities: Prepare and cook authentic Italian-style pizzas , including Neapolitan, Roman, or other regional styles Mix and ferment fresh pizza dough daily using traditional methods Operate and maintain wood-fired , gas , or stone ovens for optimal pizza cooking Slice, prepare, and store fresh pizza toppings, sauces, and cheeses Monitor oven temperature and cooking times to ensure pizzas are cooked evenly and to specification Ensure food quality, presentation, and portion control standards are consistently met Maintain cleanliness and organization of the pizza station and kitchen area Comply with food safety, hygiene, and sanitation standards Collaborate with kitchen staff and management to refine recipes and contribute to menu development At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: Competitive salary packages – aligned with market standards and experience Visa (1 year temp) &amp; Flights into the country for non-citizens Accommodation Transportation Allowance Career development &amp; Internal promotions – grow with us across departments and seasons Creative &amp; collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality &amp; entertainment concepts – gain experience in premium F&amp;B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world Join Us Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history.<br> Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.<br> Minimum 2–3 years' professional experience as a Pizza Chef, Pizzaiolo, or similar role.<br> Proven experience preparing Italian-style pizza in a professional restaurant or pizzeria.<br> Strong knowledge of traditional Italian pizza-making techniques.<br> Excellent understanding of dough hydration, fermentation, proofing, and temperature control .<br> Strong hand-stretching and dough-handling skills.<br> Experience working with professional pizza ovens.<br> Knowledge of Neapolitan-style pizza is highly desirable.<br> Knowledge of Italian ingredients and traditional flavour combinations.<br> Strong understanding of food safety and HACCP standards.<br> Ability to maintain consistency and quality during high-volume service.<br> Strong organisational and time-management skills.<br> Excellent attention to detail.<br> Ability to work effectively as part of a multicultural kitchen team.<br> Professional appearance, positive attitude, and strong work ethic.<br> Culinary qualification or formal pizzaiolo training is an advantage.<br> About The Company SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&amp;B, Lifestyle, Wellness, Family &amp; Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk &amp; Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br></span> </div>

<p><h4>Job description<\/h4>\n<p>Poynter Sheet Metal is one of the largest sheet metal companies in the nation. Poynter stands by its mission that <strong>\u201cWe are driven to achieve excellence as leaders in the industry and community through continuous improvement.\u201d<\/strong><\/p>\n<p>Poynter\u2019s professionals understand the importance of delivering exceptional quality with unmatched professionalism no matter how big or small the project. As a company built on innovation, we are determined to continue to advance in the industry by working diligently to improve our workflows and educating our personnel to stay on top of industry best practices.<\/p>\n<p>As a full-service sheet metal manufacturing company, our projects range from ventilation and exhaust systems, dust collection and extraction systems, vent and fume hoods, to architectural wraps and cladding, tanks and pressure vessels, structural components, handrails, paint and spray booths, machine guarding, duct cleaning services, and custom fabrication.<\/p>\n\n<h4>Responsibilities<\/h4>\n<p>As a Safety Manager, your key responsibility will be to manage and enforce Poynter's Safety Program for the assigned project(s) by identifying, eliminating, and controlling hazardous conditions that may lead to injury and\/or property damage. By using and enforcing job-specific safety standards, best management practices, and Poynter's safety program, the Safety Manager shall ensure the safety of all persons and property on the job site resulting in an accident\/incident-free project.<\/p>\n\n<h4>Essential functions<\/h4>\n<ul>\n <li>Conduct weekly \"Toolbox Safety Meeting\" and document content and attendance.<\/li>\n <li>Conduct safety training for new employees.<\/li>\n <li>Advise project staff on site-specific safety issues and guidelines.<\/li>\n <li>Provide leadership on the project and build working relationships with project staff and subcontractor safety representatives to ensure proper compliance.<\/li>\n <li>Evaluate the need for safety training and make recommendations.<\/li>\n <li>Educate and advise project staff on safety guidelines and policies.<\/li>\n <li>Collaborate with foremen on means and methods for performing high-risk activities such as excavations, fall protection, heavy equipment, etc.<\/li>\n <li>Monitor lockout\/tagout (LOTO) and pipe testing procedures.<\/li>\n<\/ul>\n\n<h4>Jobsite<\/h4>\n<ul>\n <li>Enforce safe work practices and safe working conditions in accordance with all state, federal, and local regulations (including OSHA), as well as Poynter company policies and owner\/contractual requirements.<\/li>\n <li>Conduct daily and\/or weekly (as appropriate or specified by job) job site inspections.<\/li>\n <li>Attend owner meetings.<\/li>\n <li>Record observations from site inspections and complete required reports.<\/li>\n <li>Investigate, corroborate, and document all accidents, incidents, and near misses on the jobsite.<\/li>\n <li>Recommend and implement corrective action based on policies, guidelines, and laws.<\/li>\n <li>Complete site walks at least 3 to 4 times per day.<\/li>\n<\/ul>\n\n<h4>Key attributes<\/h4>\n<ul>\n <li>Comfortable at the table with all levels of leadership.<\/li>\n <li>Collaborator.<\/li>\n <li>Integrity.<\/li>\n <li>Organized and systematic.<\/li>\n <li>Excellent verbal and written communication skills.<\/li>\n <li>Commitment to excellence.<\/li>\n<\/ul>\n\n<h4>What it takes<\/h4>\n<ul>\n <li>7+ years' safety experience in construction or a similar industry.<\/li>\n <li>Thorough knowledge of construction methods and OSHA standards.<\/li>\n <li>OSHA 30 certification.<\/li>\n <li>Able to successfully solve difficult contract and contract-related technical problems requiring excellent judgment.<\/li>\n <li>Must want to be in the field, not behind a desk.<\/li>\n <li>Basic working knowledge of MS Office and Windows.<\/li>\n<\/ul>\n\n<h4>Benefits<\/h4>\n<p>Poynter offers a unique opportunity for the right person to experience a variety of project work. Working at Poynter Sheet Metal, you can expect:<\/p>\n<ul>\n <li>A competitive compensation package.<\/li>\n <li>A comprehensive benefits package including medical, dental, vision, and 401(k) match.<\/li>\n <li>Basic life insurance, short-term and long-term insurance paid for by Poynter.<\/li>\n <li>Discretionary yearly bonus program.<\/li>\n <li>A generous paid time off (PTO) bank.<\/li>\n<\/ul><\/p><p><\/p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.</p><br> <p>Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.<br> Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.</p><br> <p>Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.</p><br> <p><strong><span>THE ROLE</span></strong></p><br> <p><span>The HR Director for the Global Business Services (GBS) Center will play a pivotal role in leading the human resources strategy and operations for the center. This position requires a seasoned HR professional with expertise in talent management, organizational development, learning and development (L&amp;D), and employee retention strategies in a GBS or BPO environment. </span></p><br> <p><span>The HR Director will report to the local Center Head with a functional reporting line to Global GBS HR Director to ensure the alignment of HR practices with the company’s strategic objectives while fostering a culture of collaboration, innovation, continuous learning, and employee engagement.</span></p><br> <p><strong><span>RESPONSIBILITIES</span></strong></p><br> <p><strong><span>Strategic Leadership</span></strong></p><br> <ul> <li><span>Develop and execute the HR strategy for the GBS Center, aligning it with global corporate goals and local operational needs.</span></li> <li><span>Serve as a trusted advisor to senior leadership on all HR-related matters, including workforce planning, organizational design, and talent strategy.</span></li> <li><span>Drive initiatives to build a high-performing, diverse, and inclusive workplace culture.</span></li> </ul> <p><strong><span>Talent Acquisition and Management</span></strong></p><br> <ul> <li><span>Oversee recruitment efforts to attract top talent for the GBS Center, ensuring alignment with the company’s competency requirements and growth plans.</span></li> <li><span>Implement robust onboarding programs to ensure new hires are equipped to succeed in their roles.</span></li> <li><span>Lead succession planning and career pathing efforts to ensure a strong leadership pipeline within the center.</span></li> </ul> <p><strong><span>Employee Retention and Attrition Management</span></strong></p><br> <ul> <li><span>Define and implement strategies to retain top talent and reduce employee attrition, focusing on building a positive employee experience.</span></li> <li><span>Analyze attrition trends and identify root causes, developing targeted interventions to address key areas of concern.</span></li> <li><span>Develop and enhance employee engagement programs, including recognition initiatives, career development opportunities, and wellness programs.</span></li> <li><span>Collaborate with leadership to create a culture of trust, transparency, and collaboration, ensuring employees feel valued and supported.</span></li> <li><span>Regularly monitor and report on retention metrics and employee feedback to measure the effectiveness of retention strategies.</span></li> </ul> <p><strong><span>Learning and Development</span></strong></p><br> <ul> <li><span>Develop and implement comprehensive learning and development strategies to enhance employee skills, knowledge, and leadership capabilities.</span></li> <li><span>Partner with global HR teams to design and deliver training programs, including technical skills development, leadership training, and soft skills enhancement.</span></li> <li><span>Promote a culture of continuous learning by identifying opportunities for upskilling and reskilling employees to meet evolving business needs.</span></li> <li><span>Evaluate the effectiveness of L&amp;D initiatives through metrics and feedback, ensuring alignment with organizational goals.</span></li> <li><span>Build partnerships with external training providers and educational institutions to expand learning opportunities for employees.</span></li> </ul> <p><strong><span>Employee Relations and Engagement</span></strong></p><br> <ul> <li><span>Serve as a champion for employee engagement, implementing programs to boost morale, productivity, and overall satisfaction.</span></li> <li><span>Manage employee relations, ensuring compliance with labor laws and company policies.</span></li> <li><span>Foster open communication channels to address employee concerns and provide guidance on conflict resolution.</span></li> </ul> <p><strong><span>HR Operations and Compliance</span></strong></p><br> <ul> <li><span>Oversee HR operations, including payroll, benefits administration, and compliance with local labor regulations.</span></li> <li><span>Ensure the implementation of global HR policies and practices while adapting them to local requirements.</span></li> <li><span>Monitor and report key HR metrics and analytics to inform decision-making and track progress against goals.</span></li> </ul> <p><strong><span>PROFILE &amp; QUALIFICATIONS</span></strong></p><br> <ul> <li><span>Bachelor’s degree in Human Resources, with a minimum of 10 years on HR leadership experience and ideally 5 years in a GBS or BPO environment.</span></li> <li><span>Strong knowledge of national labor laws and regulations.</span></li> <li><span>Experience working in a multinational organization, with exposure to global HR practices.</span></li> <li><span>Expertise in employee retention and engagement strategies, including attrition analysis and targeted interventions.</span></li> <li><span>Strong leadership and interpersonal skills, with the ability to influence and partner with stakeholders at all levels.</span></li> <li><span>Strategic problem-solving and decision-making abilities.</span></li> <li><span>Excellent communication skills, both written and verbal, in English and Spanish.</span></li> <li><span>Proficiency in HR systems and tools, with strong analytical and reporting capabilities.</span></li> </ul> <p><strong><span>Come along on CMA CGM’s adventure!</span></strong></p><br><p>Come along on CMA CGM’s adventure !<br> &nbsp;</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span>Roles and responsibilities</span></span><br><p><span><span>The Accountability Coordinator will oversee operationalisation of the Community Helpline, ensuring that it is&nbsp;adapted to the context&nbsp;in Lebanon,&nbsp;and the mechanism is accessible, trusted and&nbsp;utilised. The Coordinator will ensure that Standard Operating Procedures (SOPs) are followed through regular quality checks, and that NRC staff, volunteers, contractors and partners are trained on accountability standards, awareness raising, and that the wide variety of communication channels are functioning. The Coordinator will also conduct outreach activities and awareness sessions to communities to ensure the design of the helpline and communication channels are community driven. The Coordinator will perform ad hoc tasks as agreed with the Accountability Manager aimed at improving Accountability towards Affected Populations.</span></span></p><br><span><span>Generic Responsibilities</span></span><br><ol><li><p><span><span>Line management responsibilities for directly reporting staff. This includes the</span></span></p><br><ul><li><p><span><span>Performance management process; setting clear goals aligned to country strategy and priorities, and to follow up and support staff’s achievement.&nbsp;</span></span></p><br></li><li><p><span><span>Responsible for key processes as workforce planning, recruitment, staff induction and development and ensure Duty of Care for own staff</span></span></p><br></li></ul></li><li><p><span><span>Conduct trainings, outreach activities and awareness sessions to ensure the Community Helpline and communication channels are community-driven and functioning.</span></span></p><br></li><li><p><span><span>Coordinate with NRC staff, volunteers, contractors, contingency workers, and partners on the efficient and transparent dissemination of accountability information to affected population on requesting services and make a complaint or feedback.</span></span></p><br></li><li><p><span><span>Ensure that NRC staff, volunteers, contractors and partners follow minimum accountability standards and perform regular quality checks.&nbsp;</span></span></p><br></li><li><p><span><span>Follow up on process handling of admissible service requests with sector-specific focal points for case handling, in accordance with SOPs.</span></span></p><br></li><li><p><span><span>Follow up on process handling of service-related complaints with field focal points and ensure that SOPs are followed.</span></span></p><br></li><li><p><span><span>Contribute to drafting NRC’s Accountability Framework in Lebanon and develop/ continuously update NRC's Helpline SOPs.</span></span></p><br></li><li><p><span><span>Ensure adherence to NRC policies, handbooks, guidelines, donor requirements and specific accountability SOPs.&nbsp;</span></span></p><br></li><li><p><span><span>Ensure that NRC’s related activities are implemented within NRC’s Protection mainstreaming guidelines and report any breaches/concerns to the line manager and/or focal point for proper action.</span></span></p><br></li><li><p><span><span>Compliance and adherence to NRC policies, guidance and procedures,&nbsp;</span></span><i><span>(if a function role)</span></i><span><span> and a specific responsibility for the functions policies and procedures&nbsp;</span></span></p><br></li></ol><span><span>Specific responsibilities:</span></span><br><ul><li><p><span><span>Design training materials on accountability standards, the Community Helpline and communication channels and give training to NRC staff, volunteers, contractors, contingency workers, and partners.</span></span></p><br></li><li><p><span><span>Design gender- and age-sensitive community awareness materials (helpline leaflets, WhatsApp accountability messages, video) and coordinate with NRC staff, volunteers, contractors, contingency workers, and partners to ensure that these are widely disseminated.</span></span></p><br></li><li><p><span><span>Support outreach activities and awareness sessions to ensure that communities are aware of how to request services and give a complaint or feedback, and that they participate in the design of the helpline and communication channels.</span></span></p><br></li><li><p><span><span>In coordination with the M&amp;E team, consult beneficiaries and target communities for feedback on the Community Helpline and communication channels. Accordingly, support with update of M&amp;E tools and inputs gathering exercises.&nbsp;</span></span></p><br></li><li><p><span><span>Conduct regular field visits to NRC project locations to monitor the implementation and visibility of reporting channels and spot checks, and empty NRC Comment Boxes for follow up.</span></span></p><br></li><li><p><span><span>Monitor the progress against CC-specific action points resulting from the analysis of accountability data.</span></span></p><br></li><li><p><span><span>Carry out and follow up on the achievement of NRC Lebanon’s annual Accountability Action plan</span></span></p><br></li><li><p><span><span>Any other tasks as delegated by the line managers</span></span></p><br></li></ul><span><span>Scale and scope of the position</span></span><br><p><i><span>“Information of the scope of the position to be inserted in the table below. This is applicable only for roles graded as 8 and above e.g. a function manager/specialist at CO level or when allocated a project budget)</span></i></p><br><p><span><span>Financial responsibility:&nbsp;</span></span></p><br><p><span><span>N/A</span></span></p><br><br><p><span><span>Resources responsibility:&nbsp;</span></span></p><br><p><span><span>Twilio, CAP, Microsoft Dynamics 365, Power BI, Microsoft Office</span></span></p><br><br><span><span>Critical interfaces</span></span><br><p><span><span>By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:</span></span></p><br><ul><li><p><span><span>Project Managers, Community Engagement and Accountability Specialist, Referral Focal Points</span></span></p><br></li><li><p><span><span>M&amp;E, Protection, Grants, Partnerships and Technical Specialists, Consortia, Head of Programme Support</span></span></p><br></li><li><p><span><span>Human Resources Manager and Risk &amp; Compliance Coordinator</span></span></p><br></li></ul><span><span>Generic professional competencies</span></span><br><ul><li><p><span><span>At least 3 years of experience in an international NGO preferably in an emergency or post-conflict setting in beneficiary reception and/or counselling, Complaints Reporting and Feedback Mechanism, or related field.</span></span></p><br></li><li><p><span><span>Solid experience in handling sensitive feedback&nbsp;</span></span></p><br></li><li><p><span><span>Ability to present data and convey information clearly and concisely and identifying trends</span></span></p><br></li><li><p><span><span>Fluency in both English and Arabic (speaking, reading, writing)</span></span></p><br></li><li><p><span><span>Computer skills, including MS Office (Word, Excel)</span></span></p><br></li></ul><span><span>Context related skills, knowledge and experience</span></span><br><ul><li><p><span><span>Strong analytical and communications skills</span></span></p><br></li><li><p><span><span>Ability to receive and handle confidential and sensitive information (highly approachable, trustworthy and confidential)</span></span></p><br></li><li><p><span><span>Strong management skills (ability to demand results and be empathetic, non-defensive but decisive, firm and resilient)</span></span></p><br></li><li><p><span><span>Experience and ability to train others and transfer knowledge</span></span></p><br></li><li><p><span><span>Knowledge of the context in Lebanon / Middle East and NRC activities in the country / region</span></span></p><br></li><li><p><span><span>Familiarity with NRC’s core competencies is an asset</span></span></p><br></li></ul><span><span>Behavioural competencies</span></span><br><p><span><span>These are personal qualities that influence how successful people are in their job. The following are <strong>essential</strong> for this position:</span></span></p><br><ul><li><p><span><span>Working with people</span></span></p><br></li><li><p><span><span>Influencing</span></span></p><br></li><li><p><span><span>Analysing</span></span></p><br></li><li><p><span><span>Planning and delivering results</span></span></p><br></li><li><p><span><span>Managing performance and development</span></span></p><br></li><li><p><span><span>Handling insecure environments</span></span></p><br></li><li><p><span><span>Build meaningful relations&nbsp;&nbsp;</span></span></p><br></li><li><p><span><span>Act with integrity&nbsp;&nbsp;</span></span></p><br></li><li><p><span><span>Empower people&nbsp;&nbsp;</span></span></p><br></li><li><p><span><span>Deliver results&nbsp;</span></span></p><br></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>• The report prepared should be in Arabic and in electronic format. • The report submitted should not be less than 30 pages. • A 2 to 4 pages executive summary of the report. The completed parts should be edited and saved in MS-Word (*.docx file) or an alternate compatible format. PDF format will not be accepted. It should include a table of contents to be automatically updated followed by a list of all tables and figures. The various parts should be submitted in electronic form and sent to the email address of the designated focal point. Attention is kindly drawn to the need to ensure that the final draft of the outputs be thoroughly reviewed prior to submission and to indicate the sources of tables and diagrams. References to reports and other substantive material should be clearly indicated within the text and noted at the end. It is also essential to send, with the completed output, photocopies or scans of at least the first page of books, reports and bulletins, used as reference material as well as copies of the pages quoted. The content of the generated document shall be the sole property of ESCWA and LTA. The consultant shall keep in mind that UN-ESCWA routinely checks all deliverables for plagiarism, using readily available electronic tools. All previously published content, even if written by the selected consultant, must be clearly referenced where required within the text and end-noted at the end of the study. The report submitted by the consultant must not contain quoted and/or previously published text equalling more than 20 per cent of the total number of pages. The consultant shall not publish or announce or reveal the content of the report, partly or entirely, on social media or any other public channel, without ESCWA and LTA permission.<br> Work Location<br>Remote<br> Expected duration<br>16 weeks<br> Duties and Responsibilities<br>GENERAL SCOPE From an automated government through e-Government to a smart and open government, technology and innovation have become vital tools for managing and conducting government business, serving its citizens, and achieving its development targets. The 2030 Agenda for Sustainable Development states that good governance at all levels as well as transparent, effective and accountable institutions are necessary to build peaceful societies and achieve sustainable development. In this Agenda, specific measures are given to achieve such societies especially in Goal 16 “Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels”. Under this goal, the development of effective, accountable and transparent institutions (16.6), responsive, inclusive participatory and representative decision-making (16.7) and public access to information (16.10) are promoted as targets. To implement these targets, a partnership, between the Government, the private sector, civil society, other stakeholders (such as the public, and regional, sub-regional and international institutions) and citizens, is envisioned. Better governance and better public institutions are essential elements in achieving the sustainable development goals (SDGs). Technology and innovation provide governments with options to achieve the individual targets set out in Goal 16. Innovation in the public sector provides new processes, products and services that can either be new technologies or be supported by technologies that promotes access to information, inclusiveness, citizen participation, accountability, transparency and responsiveness. When the government adopts new technologies and openness as part of its paradigm, the possibility of collaboration, shared responsibility and co-decision-making, strengthens the government and empowers its citizens. The United Nations is involved in enhancing the use of emerging technologies for sustainable development. In September 2024 during the Summit of the Future, world leaders adopted the Pact for the Future and its annexes: the Global Digital Compact (GDC) and Declaration on Future Generations. The GDC mandates UN Regional Commissions to provide support to Member States to advance digital transformation. Globally, the Intelligent Transport Systems (ITS) market is projected to grow from USD 42.55 billion in 2025 to USD 55.36 billion by 2030 at a CAGR of 5.4%. Digitally driven measures—such as smart logistics and improved asset utilization—could limit road freight CO₂ emission growth by up to 40% between 2019 and 2050. In the Arab region, 95% mobile broadband coverage — a critical enabler for connected mobility . The progressive integration of AI, IoT, GIS and ITS into national transport strategies across Member States, directly serving SDGs 9 and 11. Libya’s land transport sector faces acute structural challenges: a paved road network of approximately 34,000 km , one of the highest road-fatality rates in the world — publicly cited at around 73 deaths per 100,000 inhabitants against a global benchmark of roughly 20 , Digital transformation of land transport in Libya is expected to (i) reduce fatalities and injuries through intelligent traffic management, e-enforcement, GPS-based fleet supervision and connected-vehicle safety; (ii) modernise freight, customs and logistics operations through digital manifests, tracking and scheduling (iii) enhance public revenue and governance via digital tolling, licensing and vehicle registration; and (iv) anchor land transport within Libya’s broader digital transformation and economic recovery agenda. The Land Transport Authority (LTA) in Libya requested the technical assistance of ESCWA to develop their digital transformation strategy. LTA is planning to develop a comprehensive framework to modernize its two main divisions: the Authorization Department and the Transport Affairs Department. This framework will encompass the registration and management of services provided to public vehicles, vehicle testing processes, and the delivery of permit services to individuals and businesses. Currently, most of these services rely on manually maintained Excel-based data, which increases the risk of errors and limits efficiency. The objective of this consultancy is to provide an advisory service to assist ESCWA team in suggesting the digital transformation framework to LTA. DUTIES AND RESPONSIBILITIES The consultant shall propose to the designated ESCWA focal point a detailed version of the digital transformation strategy. To produce the draft strategy, the consultant is requested to conduct, among others, the main following tasks: 1. Review the national digital documents and the existing policies and strategies in Libya related to digital transformation, innovation, digital technologies, and other related national development plans; 2. Review best regional and international best practices related to Digital Transformation Strategies and policies (at least 2 selected regional and 2 international cases); 3. Identify main national stakeholders, hold, in coordination with LTA, interviews and meetings with the main national stakeholders and preparing minutes of each meeting/interview summarizing the discussed points, their remarks, observations and proposals. This includes assessing institutional digital maturity of LTA, its main business processes, and the current data governance; 4. Contribute to sectoral workshops to discuss needs and priorities, if needed; 5. Prepare the needed digital transformation strategy based on international and regional best practices, gap analysis, national needs (SWOT analysis). This strategy would include phased implementation roadmap and change management component; 6. Present the draft report in a national workshop or meeting (physically or remotely) and capture the main comments and findings of the discussions; 7. Update the draft proposal according to all received feedback and comments during the reviewing process by ESCWA and LTA. ESCWA promotes gender equality and integration of youth through its publications and therefore the consultant should pay attention, with the help of ESCWA staff, to gender considerations and youth dimension throughout the research work to ensure that the report gives equal attention to the needs of both men and women, as well as girls and boys. Writing should use gender-sensitive language.<br> Qualifications/special skills<br>A Master's degree in ICT, technology, engineering, computer science or a related field is required. A Ph.D. degree is desired. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 5 years of professional experience and research in the domain of digital technologies is required. Previous experience in transport topics is required. Previous experience in the delivery of research papers is desirable. Previous experience in the development of digital plans is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, Fluency in written and spoken Arabic and English is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The consultant is expected to deliver data collection tools including questionnaires and guides and tabulation of data collected, literature review reports, concepts notes for knowledge products and meetings and workshops, sections/chapters of studies, write-ups on specific issues, and presentations.<br> Work Location<br>UN House-ESCWA / Hybrid<br> Expected duration<br>4 months<br> Duties and Responsibilities<br>Background Despite strong momentum towards gender equality and considerable achievements in women’s empowerment, the Arab region continues to register one of the largest gender gaps. Arab women still lag behind in terms of political participation, labour force participation, equality and sex-based discrimination. In 2025, women’s labour force participation was 19 per cent in the Arab States, less than half the global average of 49 per cent, making it the lowest rate worldwide. Various factors can be attributed to the low economic participation of women in the Arab region, most important of which are the high involvement of women in unpaid care work and their weak involvement in entrepreneurship. In the Arab States, women carry out 80 to 90 percent of all unpaid care tasks and spend an average of 4.7 times more time than men on unpaid care tasks. If women continue to bear the brunt of unpaid care work, there is a serious risk that gender gaps widen and hard-won achievements in women’s socioeconomic empowerment are reversed. Addressing the available policies and legal frameworks is thus crucial to promote women’s economic empowerment in the region and build the resilience of women to future shocks. ESCWA supports its member States in promoting gender equality and the advancement of women at the legislative, policy and programmatic levels through the translation of global normative frameworks into region-specific actions within the areas of gender justice and the law, women, peace and security, women economic empowerment, care economy, and gender mainstreaming in national institutions. ESCWA supports member States in their efforts to reform care-related policies and develop new ones to promote women’s economic empowerment. Within the care economy workstream, ESCWA is currently working with Lebanon, Oman, Morocco and Tunisia, following an approach comprising the preparation of knowledge products and organization of capacity building workshops. ESCWA also supports several countries including Iraq, Lebanon, Mauritania and Morocco to strengthen gender mainstreaming in national institutions. Furthermore, ESCWA develops training packages and contributes to capacity-building efforts to transform knowledge, good practices and related skills into innovative online and in-person awareness-raising sessions and training programmes to support countries in developing national strategies, policies and action plans relevant to implementing and reviewing global commitments, including those under CEDAW and the Beijing Declaration and Platform for Action. Objective and methodology ESCWA seeks to hire a consultant to provide input and contributions to support the successful completion of several gender equality related outputs including: • National case studies mainly on unpaid care work and care economy; • National technical requests related to the advancement of gender equality; • National dialogues and meetings as well as capacity building workshops targeting various governmental entities in Arab States to support the reforms and development of policies; • Papers and knowledge products to explore concepts related to women’s economic empowerment in the region, gendered perspectives in recovery and reconstruction, and other women and gender-related concepts; • Regional meetings, consultations, and capacity building workshops to exchange experience and knowledge, disseminate the results and findings of prepared knowledge products and advocate for needed legal and policy reforms. Tasks and responsibilities The consultant will be responsible for the following tasks: - Desk review: Undertake necessary research and desk reviews on topics related to gender equality and women empowerment as required for the development and finalization of the gender equality related outputs; - Prepare necessary data collection tools including questionnaires for surveys and guides for interviews and focus groups; - Undertake analysis of data and other inputs; - Draft inputs following the set outlines for various outputs; - Prepare required inputs for the preparation and organization of meetings with relevant stakeholders. Supervision: The consultant will work under the direct supervision of Ms. Rouba ARJA, the Social Affairs Officer responsible for the women’s economic empowerment project, and the overall guidance of the Gender Justice, Population and Inclusive Development cluster leader.<br> Qualifications/special skills<br>A master's degree in social or economic or gender or anthropology studies or studies in related areas is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 5 years of professional work experience in socio-economic issues is required. Experience in preparing and reviewing publications or reports is required. Experience in working in the Arab region is required. Experience in working on gender issues and women’s economic empowerment is required Experience in working with government entities is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic is required. Fluency in French is desirable. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>This position is located in (POLBN) with duty station in Beirut, Lebanon, under the Regional Office for the Middle East and North Africa (ROMENA), Division for Operations (DO), United Nations Office on Drugs and Crime (UNODC). The incumbent will work under the direct supervision of the National Programme Coordinator based in Lebanon and the Crime Prevention and Criminal Justice Regional Programme Coordinator based in Tunisia and under the overall guidance of the UNODC Administrative and Finance Officer (Operations Manager) in the Operations Area. The incumbent will work in close collaboration with other operations areas, programmes section and programme teams in ROMENA. For more information on UNODC, please visit www.unodc.org<br> Responsibilities<br>The Associate Programme Officer (Finance and Budget) provides support to the Crime Prevention and Criminal Justice Regional programme and to the Lebanon Programme Office, assists with the administration and implementation of budget, financial and management strategies, the administration of budgets, as well as facilitation of knowledge sharing. Within assigned authority, the incumbent will perform the following specific duties: • Work with key clients to facilitate the financial implementation of the assigned programmes/projects/grants, and to the POLBN implemented Programmes, including the monitoring and analysis of specific aspects of programme/project development and implementation ensuring full compliance of financial processes, financial recording system and follow up on audit-recommendations and verification exercises, in line with the UN financial rules, policies, and regulations, • Assist in the creation, revision of the programme/project documents, contributing to programme strategic planning and implementation, as well as to financial oversight and staffing tables in the Integrated Planning, Management and Reporting (IPMR) system, related to budget, WBSE, and staffing tables. • Act as the Focal Point for the creation of grants, unreleased and released budgets for the criminal justice portfolio ensuring the grants have the correct allocation of amounts per country in the portfolio. • Assist the regional programme, in cost estimate reviews, monitoring and reviewing of the programme/project released budgets and expenditures including Biennium Budget projections for the criminal justice portfolio and POLBN implemented programmes, ensuring compliance with approved donor funding agreements, agreements with implementing partners, costed work plans relating to the criminal justice programme and POLBN requirements and activities. • Prepare and review budget proposals for project documents/ revisions, especially costed workplans/budgets, to submit to the different donors. • Provide support in preparing, coordinating, monitoring and reporting on the criminal justice programme budget monthly/quarterly/annual financial reports per country and grants for the Criminal Justice Portfolio and more specifically on the POLBN grants under his responsibility. • Provide financial guidance to the Criminal Justice Team and POLBN implemented grants on existing resources, future challenges and long-term funding implications, including the development and monitoring of budgets vs expenditure, record variations and updates budget tables, in close cooperation and regular communication with the team in Lebanon and at regional level. • Facilitate the closure of all the financial agreements, monitor the open commitments monthly to ensure timely closure of grants and issuance of the final financial reports. • Prepare terms of reference for national and international consultants/experts. • Prepare and contribute to field missions and capacity-building activities, including the preparation of meetings, training workshops and events and carry out administrative arrangements notably: • Act as the quality control in the administrative, operational and financial and guide the Project/Programme Assistants and Associates in administrative, operational and financial procedures and the preparation of the year end closure for the programme portfolio to be submitted to UNODC ROMENA. • Act as UNODC focal point in the, Operations Management Team in Lebanon and ESCWA for the administrative processes. • Contribute to the collection and analysis of data as well as identification of trends or patterns and provide draft insights through graphs, charts, tables and reports using data visualization methods for data-driven planning, decision-making, presentation and reporting. • Perform other work-related duties, as required.<br> Competencies<br>• Professionalism: Has knowledge of programme management, administrative, budgetary and financial policies, practices and procedures in general and in particular, at the UN Secretariat. Is able to apply various United Nations administrative rules and regulations in work situations. Has knowledge of UN financial rules and regulations. Has ability to analyse and interpret data in support of decision-making and coney resulting information to management. Has conceptual analytical and evaluative skills to conduct independent research and analysis. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. • Planning &amp; Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. • Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.<br> Education<br>An advanced university degree (Master’s degree or equivalent) in business or public administration, management, finance, economics, or a related field is required. A first-level university degree in similar fields in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree. Public or International Accounting certification is desirable.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of two (2) years of progressively responsible professional work experience in finance, administration, budget, business administration, or a related area is required. Work experience with financial support, including financial analysis and budget monitoring, for a technical assistance programme is required. Work experience with an Enterprise Resource Planning (ERP) system is required. Experience with SAP/Umoja, is desirable. Experience at the national or international level in programme management and financial monitoring of projects is desirable. Experience in financial management analysis and budget monitoring is desirable. Experience with the United Nations System or similar international organization is desirable. Experience in data analytics or related area is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.<br> Special Notice<br>THIS IS A FIXED TERM LIMITED POSITION. Appointment against this project post is for an initial period of one (1) year. The candidate selected for this position will be granted a fixed-term appointment limited (“FTA-limited”) in accordance with section 2.2 (c) of administrative instruction ST/AI/2025/3 on Administration of appointments. Renewal of appointment is contingent upon continued existence of mandate and availability of funding. If this position is discontinued, the incumbent will be separated from service. United Nations Secretariat staff members who meet the definition of "internal candidate" in staff rule 4.10 who are selected for this position will be reassigned or transferred to the position, without a lien to their parent position. Candidates for the National Professional Officer category shall be of the nationality of the country where this position is located. This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment. Note to current staff members in the General Service and related categories in the UN common system: Locally recruited staff members in the General Service and related categories applying for this post must meet the minimum requirements, including academic qualifications and years of relevant work experience. Relevant work experience in the General Service and related categories in the UN common system at the G-6, G-7, FS-4 to FS-7, S-5 to S-7, and TC-6 to TC-8 levels or in the NPO category may be considered as relevant work experience. When completing the application, ensure that ALL fields, ALL professional experience and contact information are up to date. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. On-line applications will be acknowledged where an email address has been provided. If you do not receive an email acknowledgement within 24 hours of submission, your application may not have been received. If the problem persists, please seek technical assistance through the Inspira "Need Help?" Link<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section ‎2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a strategic member of the Country Management Team, the People and Culture Manager leads on P&amp;C Agenda, ensuring the organization attracts, develops and retains a high-performing workforce while fostering staff wellbeing, organizational resilience and an inclusive workplace culture. How can you make a difference? The People and Culture Manager will serve as a strategic HR partner, anticipating people-related needs and developing proactive solutions that align human resources management with organizational objectives. The role provides strategic leadership on workforce planning, talent management, organizational change, emergency preparedness and response, and duty of care, enabling UNICEF Lebanon to deliver results for children in a complex operating environment. Summary of key functions/accountabilities: • Management of unit • Technical HR Leadership • Business Partnering • Strategic Human Resources • Implementation of assigned Human Resources Services • Learning and Capacity Development • HR Data Analytics If you would like to know more about this position, please review the complete Job Description here: People and Culture Manager Level 4.pdf To qualify as an advocate for every child you will have Minimum requirements: • Education : An Advanced University Degree in human resource management, business management, international relations, psychology or another related field is required. • Work Experience : 8 years of professional experience in human resource management in an international organization and/or large corporation is required. • Key skills include strategic HR, HR management, workforce planning, organizational development, interpersonal and communication • Language Requirements : Fluency in English is required. Desirables: • Knowledge of French and Arabic or a local language is an asset; • Demonstrated experience in supporting/managing/leading organizational change is highly desirable; • Experience working in complex environments and/or emergency duty stations is considered an asset; • Desirable experience includes organizational change, complex emergencies, international organizations, large corporations, team leadership, and UNICEF experience; • Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts. For every Child, you demonstrate... UNICEF's Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values UNICEF competencies required for this post are (1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others (8) Nurtures, leads and manages people Familiarize yourself with our competency framework and its different levels. UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status. UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF . Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance. UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially. UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled. Remarks: As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. UNICEF is committed to fostering an inclusive, representative, and welcoming workforce. For this position, eligible and suitable female candidates from programme countries are encouraged to apply. Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason. UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training).&nbsp;</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Education</b>: An Advanced University Degree in human resource management, business management, international relations, psychology or another related field is required.</p><p><b>Work Experience</b>: 8 years of professional experience in human resource management in an international organization and/or large corporation is required.</p><p><b>Key skills</b> include strategic HR, HR management, workforce planning, organizational development, interpersonal and communication</p><p><b>Language Requirements</b>: Fluency in English is required.</p><p><b>Desirables</b>:</p><ul><li>Knowledge of French and Arabic or a local language is an asset;</li><li>Demonstrated experience in supporting/managing/leading organizational change is highly desirable;</li><li>Experience working in complex environments and/or emergency duty stations is considered an asset;</li><li>Desirable experience includes organizational change, complex emergencies, international organizations, large corporations, team leadership, and UNICEF experience;</li><li>Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Roles and responsibilities The Accountability Coordinator will oversee operationalisation of the Community Helpline, ensuring that it is adapted to the context in Lebanon, and the mechanism is accessible, trusted and utilised. The Coordinator will ensure that Standard Operating Procedures (SOPs) are followed through regular quality checks, and that NRC staff, volunteers, contractors and partners are trained on accountability standards, awareness raising, and that the wide variety of communication channels are functioning. The Coordinator will also conduct outreach activities and awareness sessions to communities to ensure the design of the helpline and communication channels are community driven. The Coordinator will perform ad hoc tasks as agreed with the Accountability Manager aimed at improving Accountability towards Affected Populations. Generic Responsibilities Line management responsibilities for directly reporting staff. This includes the Performance management process; setting clear goals aligned to country strategy and priorities, and to follow up and support staff s achievement. Responsible for key processes as workforce planning, recruitment, staff induction and development and ensure Duty of Care for own staff Conduct trainings, outreach activities and awareness sessions to ensure the Community Helpline and communication channels are community-driven and functioning. Coordinate with NRC staff, volunteers, contractors, contingency workers, and partners on the efficient and transparent dissemination of accountability information to affected population on requesting services and make a complaint or feedback. Ensure that NRC staff, volunteers, contractors and partners follow minimum accountability standards and perform regular quality checks. Follow up on process handling of admissible service requests with sector-specific focal points for case handling, in accordance with SOPs. Follow up on process handling of service-related complaints with field focal points and ensure that SOPs are followed. Contribute to drafting NRC s Accountability Framework in Lebanon and develop/ continuously update NRC's Helpline SOPs. Ensure adherence to NRC policies, handbooks, guidelines, donor requirements and specific accountability SOPs. Ensure that NRC s related activities are implemented within NRC s Protection mainstreaming guidelines and report any breaches/concerns to the line manager and/or focal point for proper action. Compliance and adherence to NRC policies, guidance and procedures, (if a function role) and a specific responsibility for the functions policies and procedures Specific responsibilities: Design training materials on accountability standards, the Community Helpline and communication channels and give training to NRC staff, volunteers, contractors, contingency workers, and partners. Design gender- and age-sensitive community awareness materials (helpline leaflets, WhatsApp accountability messages, video) and coordinate with NRC staff, volunteers, contractors, contingency workers, and partners to ensure that these are widely disseminated. Support outreach activities and awareness sessions to ensure that communities are aware of how to request services and give a complaint or feedback, and that they participate in the design of the helpline and communication channels. In coordination with the M&amp;E team, consult beneficiaries and target communities for feedback on the Community Helpline and communication channels. Accordingly, support with update of M&amp;E tools and inputs gathering exercises. Conduct regular field visits to NRC project locations to monitor the implementation and visibility of reporting channels and spot checks, and empty NRC Comment Boxes for follow up. Monitor the progress against CC-specific action points resulting from the analysis of accountability data. Carry out and follow up on the achievement of NRC Lebanon s annual Accountability Action plan Any other tasks as delegated by the line managers Scale and scope of the position Information of the scope of the position to be inserted in the table below. This is applicable only for roles graded as 8 and above e.g. a function manager/specialist at CO level or when allocated a project budget) Financial responsibility: N/A Resources responsibility: Twilio, CAP, Microsoft Dynamics 365, Power BI, Microsoft Office Critical interfaces By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are: Project Managers, Community Engagement and Accountability Specialist, Referral Focal Points M&amp;E, Protection, Grants, Partnerships and Technical Specialists, Consortia, Head of Programme Support Human Resources Manager and Risk &amp; Compliance Coordinator Generic professional competencies At least 3 years of experience in an international NGO preferably in an emergency or post-conflict setting in beneficiary reception and/or counselling, Complaints Reporting and Feedback Mechanism, or related field. Solid experience in handling sensitive feedback Ability to present data and convey information clearly and concisely and identifying trends Fluency in both English and Arabic (speaking, reading, writing) Computer skills, including MS Office (Word, Excel) Context related skills, knowledge and experience Strong analytical and communications skills Ability to receive and handle confidential and sensitive information (highly approachable, trustworthy and confidential) Strong management skills (ability to demand results and be empathetic, non-defensive but decisive, firm and resilient) Experience and ability to train others and transfer knowledge Knowledge of the context in Lebanon / Middle East and NRC activities in the country / region Familiarity with NRC s core competencies is an asset Behavioural competencies These are personal qualities that influence how successful people are in their job. The following are essential for this position: Working with people Influencing Analysing Planning and delivering results Managing performance and development Handling insecure environments Build meaningful relations Act with integrity Empower people Deliver results</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>At least 3 years of experience in an international NGO preferably in an emergency or post-conflict setting in beneficiary reception and/or counselling, Complaints Reporting and Feedback Mechanism, or related field. Solid experience in handling sensitive feedback Ability to present data and convey information clearly and concisely and identifying trends Fluency in both English and Arabic (speaking, reading, writing) Computer skills, including MS Office (Word, Excel) Context related skills, knowledge and experience Strong analytical and communications skills Ability to receive and handle confidential and sensitive information (highly approachable, trustworthy and confidential) Strong management skills (ability to demand results and be empathetic, non-defensive but decisive, firm and resilient) Experience and ability to train others and transfer knowledge Knowledge of the context in Lebanon / Middle East and NRC activities in the country / region Familiarity with NRC s core competencies is an asset Behavioural competencies These are personal qualities that influence how successful people are in their job. The following are essential for this position: Working with people Influencing Analysing Planning and delivering results Managing performance and development Handling insecure environments Build meaningful relations Act with integrity Empower people Deliver results</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>This position is located in the Crisis Response Division (CRD), Office for the Coordination of Humanitarian Affairs (OCHA). OCHA is part of the United Nations Secretariat responsible for bringing together humanitarian actors to ensure a coherent response to emergencies. OCHA also ensures there is a framework within which each actor can contribute to the overall response efforts. OCHA's mission is to mobilize and coordinate effective and principled humanitarian action in partnership with national and international actors in order to alleviate human suffering in disasters and emergencies; advocate the rights of people in need; promote preparedness and prevention and facilitate sustainable solutions. This temporary job opening is being advertised for the position of Humanitarian Affairs Officer (Risk Management and Compliance), P3 with OCHA Lebanon in Beirut. Under the overall supervision of OCHA Head of Office, the incumbent reports to the Head of Humanitarian Finance Section/Fund Manager. The Humanitarian Fund Units in OCHA Regional and Country Offices manage multi-donor country-based pooled funds under the leadership of the Resident Coordinator and/or Humanitarian Coordinator. These funds receive unearmarked contributions from donors. The funds are allocated to humanitarian actors for ongoing humanitarian operations and to respond to new emergencies. The Humanitarian Affairs Officer (Risk Management and Compliance) may supervise staff.<br> Responsibilities<br>Within delegated authority, the Humanitarian Affairs Officer (Risk Management and Compliance) will be responsible for the following duties: • Monitors, analyzes and reports on humanitarian developments, disaster relief/ management or emergency situations in assigned country/area which may impact performance of the Humanitarian Financing Unit (HFU). • Organizes and prepares studies on humanitarian, emergency relief and related issues and organizes follow-up work management response related to audits and evaluations of Country-Based Humanitarian Pooled Funds. • Establishes and maintains contacts with other UN agencies, non-governmental organizations, and other key stakeholders to enable early detection of compliance issues in HFU funded projects and verifies prevention and control mechanisms. • Undertakes and provides risk management and compliance training for implementing partners. • Prepares or contributes to the preparation of various written reports, documents and communications, e.g. drafts sections of studies, background papers, policy guidelines, briefings, case studies, presentations, correspondence, etc. related to risk management and compliance in the context of Country-Based Humanitarian Pooled Funds. • Serves as the primary focal point on monitoring and risk management and compliance of the HFU, keeps abreast of latest developments, liaises with other humanitarian organizations, etc., ensures appropriate monitoring and reporting mechanisms in line with global country-based pooled fund guidelines. • Reviews and provides advice to HFU on policy issues related to risk and compliance. • Organizes and participates in work groups, meetings, conferences, consultations with other agencies and partners on humanitarian and emergency relief-related matters. • Supports and monitors compliance by IPs with global policy requirements on accountability and risk management, leads the Eligibility Process and oversees response to non-compliance by IPs with contractual obligations and CBPF requirements.  • Provides technical capacity to respond to alleged and proven incidents of misconduct (financial misconduct or sexual exploitation and abuse) by IPs. • Provides guidance to, and may supervise, new/junior staff. • Performs other duties as required.<br> Competencies<br>- Professionalism: Knowledge of a range of humanitarian assistance, emergency relief and related humanitarian issues, including approaches and techniques to address difficult problems. Analytical capacity and in particular the ability to analyze and articulate the humanitarian dimension of issues which require a coordinated UN response. Ability to identify issues and judgment in applying technical expertise to resolve a wide range of problems. Ability to conduct research, including ability to evaluate and integrate information from a variety of sources and assess impact on the humanitarian rights situation in assigned country/area. Ability to work under extreme pressure, on occasion in a highly stressful environment (e.g. civil strife, natural disasters and human misery); ability to provide guidance to new/junior staff. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. - Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. - Accountability: Takes ownership of all responsibilities and honors commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.<br> Education<br>An advanced university degree (Master's degree or equivalent) in political science, social science, international studies, public administration, economics, engineering, earth sciences or a related field. A first-level university degree in combination with an additional two years of qualifying experience may be accepted in lieu of the advanced university degree.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of five (5) years of progressively responsible experience in humanitarian affairs, emergency preparedness, crisis/emergency relief management, rehabilitation, development, or other related is required Experience in compliance and risk management is required. Experience in responding to fraud and/or Sexual Exploitation and Abuse (SEA) incidents is desirable. Relevant experience in a humanitarian context within the UN Common System or other comparable international organization is desirable Relevant experience in the Middle East region is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIIUN Level IIIUN Level IIIUN Level III<br>Desirable LanguagesLanguageReadingWritingListeningSpeaking<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>The evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.<br> Special Notice<br>This position is temporarily available until 31 December 2026. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station. This temporary job opening may be limited to “internal candidates,” who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15. Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service. Pursuant to section 7.11 of ST/AI/2012/2/Rev.1, candidates recruited through the young professionals programme who have not served for a minimum of two years in the position of their initial assignment are not eligible to apply to this position.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section ‎2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Save the Children International has an exciting opportunity for a<b>Lead, Employee Relations (Investigations)</b>to join our <b>global team</b>.</p><br><p><b>Team purpose</b></p><br><p>To help make SCI a great place to work by creating a safe, respectful, fair and accountable working environment where people feel supported and concerns are addressed effectively. The Employee Relations team provides expert guidance, leads high-quality investigations and complex case management, and builds organisational capability to prevent and resolve workplace concerns fairly, consistently and at the right level. Through data, insights and lessons from cases, the team identifies systemic issues, strengthens leadership and management practice, and drives continuous improvement in the employee experience and organisational culture across SCI.</p><br><p><b>Role purpose</b></p><br><p>To lead SCI’s grievance investigations capability, ensuring concerns are investigated fairly, consistently, proportionately and to a high professional standard. The role provides senior oversight of senior, complex and high-risk cases, develops a skilled investigations team and safeguards the integrity, quality and timeliness of the investigation process. Through strong partnerships, case insights and organisational learning, the role helps identify systemic risks, strengthen practice and contribute to a safe and respectful working environment.</p><br><ul> <li><b>Job Title:</b> Lead, Employee Relations (Investigations)</li> <li><b>Reports To:&nbsp;</b>Director, People &amp; Organisation Effectiveness (Interim)</li> <li><b>Work Pattern:</b> Hybrid/Remote with flexible working options available</li> <li><b>Location:</b> Any approved Save the Children International office location. For a full list of locations that Save the Children International can hire in, please visit:&nbsp;SCI Careers&nbsp;</li> <li><b>Required Time Zone:&nbsp;</b>Any</li> <li><b>Contract Length:</b> Permanent</li> <li><b>Right to Work:</b> The successful candidate must have the right to work in the country where the role is based, for the duration of employment.&nbsp;</li> <li><b>Language Requirements:&nbsp;</b>English</li> <li><b>International Travel:</b> up to 5%</li> <li><b>People Management:</b> Number of people managed in total: 3-4</li> <li><b>Remit:&nbsp;</b>Global</li></ul><p><b>Principal Accountabilities</b></p><br><ul> <li>Lead, manage and develop a team of specialist investigators, setting and maintaining high professional standards for investigative planning, methodology, evidence assessment, recommendations and report writing.</li> <li>Create an environment where investigators can exercise independent professional judgement whilst maintaining robust quality assurance mechanisms and providing senior challenge where required to ensure decisions remain impartial, consistent and defensible to internal stakeholders and the communities we serve</li> <li>Maintain effective oversight of the grievance investigation caseload, ensuring concerns are handled swiftly, compliantly and proportionately and workloads are balanced whilst timelines are met, and emerging risks, delays, or barriers to progression are proactively addressed or escalated.&nbsp;</li> <li>Lead investigations into high risk grievances against senior leaders, ensuring they are addressed fairly, consistently and in accordance with SCI’s Safe and Respectful Working Environment Policy and Grievance Procedure.&nbsp;</li> <li>Ensure a person-centred approach throughout the investigation process, recognising the wellbeing, needs and rights of individuals affected by a concern and ensuring all parties are treated with dignity, fairness and respect.&nbsp;</li> <li>Build trusted relationships with senior leaders, Country Offices and functions including Risk, Legal, Safety and Security and the wider People team, navigating competing perspectives whilst aligning to confidentiality protocols and protecting the integrity of the investigation process.</li> <li>Proactively identify recurring themes to escalate systemic issues, areas of organisational risk and opportunities for improvement, providing actionable insights that strengthen SCI’s approach to maintaining a safe and respectful working environment.</li></ul><p><b>Experience and Skills</b></p><br><p><i><b>Essential</b></i></p><br><ol> <li>Substantial experience overseeing and/or conducting complex and sensitive investigations into grievances across multiple countries in which SCI operates.</li> <li>Demonstrable expertise and experience advising on relevant employment law and its application to case management in SCI’s operating contexts.</li> <li>Proven ability to lead, manage and develop a team, setting clear expectations for quality, timeliness and professional standards and providing effective technical supervision, coaching and quality assurance.</li> <li>Demonstrable experience managing a complex investigation caseload, effectively prioritising high-risk and sensitive concerns, monitoring progress against agreed timelines and proactively addressing barriers, delays and capacity constraints.</li> <li>Ability to exercise independent and balanced judgement to reach well-reasoned findings when dealing with sensitive employee relations concerns, including navigating conflicting evidence, complex stakeholder dynamics and matters involving significant organisational, legal or reputational risk.</li> <li>Highly developed interpersonal, listening and questioning skills, with the ability to build trust and engage sensitively and effectively with reporters, impacted individuals, subjects of concern, witnesses and other stakeholders throughout the investigation process.</li> <li>Significant experience applying continuous learning to continually innovate and improve existing ways of working, investigation frameworks, methodologies or quality assurance processes.&nbsp;</li> <li>Demonstrates strong cultural awareness and inclusive leadership, with the ability to recognise and adapt to cultural considerations and the implications of power dynamics when leading investigations and investigation teams</li></ol><p><i><b>Desirable</b></i></p><br><ol> <li>Experience of leading investigations within an international, federated, humanitarian or similarly complex organisation.</li> <li>Significant experience in a generalist HR, talent acquisition or as a paralegal/legal counsel&nbsp;</li> <li>Professional proficiency in French, Spanish or Arabic would be highly desirable</li></ol><p><b>Education and Qualifications&nbsp;</b></p><br><p><b>Desirable</b></p><br><ul> <li>Professional training, qualification or accreditation in workplace investigations, employee relations, HR, law or another relevant discipline, or equivalent experience&nbsp;</li></ul><p><b>Working at Save the Children&nbsp;International</b></p><br><p>Save the Children&nbsp;is the world's leading organisation for children, employing ~25,000&nbsp;staff.&nbsp;We save children's lives. We fight for their rights. We help them fulfil their potential.&nbsp;Through our work in 116 countries, we put the most deprived and marginalised children first.</p><br><p>We know that great people make a great organisation, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.</p><br><p>The work here is challenging but is also immensely rewarding. At Save the Children, you will be in good company, working with talented, like-minded individuals who are determined to ensure that all children survive, learn, and are protected. Your contribution will help ensure children's voices are heard at the highest levels, and that we achieve our global strategy, <b>Ambition for Children 2030</b>, and reach every last child.</p><br><p><b>Diversity, Equity and Inclusion and Equal Opportunities</b></p><br><p>DEI is core to our vision, values and global strategy. Save the Children is committed to creating a truly diverse, equitable and inclusive organisation, and one which will support us in our vision to ensure every child attains the right to survival, protection, development, and participation.</p><br><p>We are committed to equal employment opportunities, regardless of gender, sexual orientation, race, colour, ethnic origin, nationality, disability, marital or civil partnership status, gender reassignment, pregnancy and maternity, caring or parental responsibilities, age, or beliefs and religion. We are committed to diversifying our staff to better represent the communities we serve and actively welcome underrepresented groups to apply.</p><br><p>Reasonable adjustments will be made should any candidate invited to interview require this.</p><br><p><b>Application Information</b></p><br><p>Please attach a copy of your CV and cover letter with your application. A full copy of the role profile can be found at&nbsp;SCI Careers. It is recommended that you save a copy of the role profile as it will no longer be available after the advert closes.</p><br><p>Applications will be reviewed on a rolling basis and the job advert may be closed earlier than advertised subject to the volume of suitable applicants. Please submit your application at your earliest convenience to avoid disappointment.<br> Due to the high volume of applications we receive, only shortlisted candidates will be contacted. Candidates who are successfully shortlisted should expect to hear from us within 2 weeks of the advert deadline.</p><br><p><b>Our Recruitment Process</b></p><br><ol> <li>Application review by our recruiting team based on your CV and cover letter</li> <li>Two-stage competency-based interviews with the hiring team</li> <li>Some recruitment&nbsp;may include an additional assessment or case study stage, or a third stage interview</li> <li>If successful, you will receive a conditional offer of employment, followed by your contract subject to passing background checks</li></ol><p>We need to keep children and adults safe so our selection process includes rigorous background checks and reflects our commitment to the protection of children and adults from abuse.&nbsp; All employees are expected to carry out their duties in accordance with our Code of Conduct and all policies and procedures relating to Anti-Harassment, Health and Safety, Safeguarding, and DEI and Equal Opportunities.</p><br><p><b>Save the Children does not charge a fee at any stage of the recruitment process.</b></p><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>In accordance with the established Agency policy and procedures, the incumbent is responsible for advising on and operationalizing all aspects of UNRWA security and risk management, crisis readiness and preparedness in the Field, for all UNRWA personnel both Internationally recruited and locally recruited Area staff with focus on frontline Area staff security, particularly in those areas heavily impacted by the current conflict.</p><p>The Senior Field Security Officer (SFSO) serves as a principal Advisor and assists the Front Office (DUA and DDUA (Operations/Programmes)) in the execution of their security responsibilities in the Field. The SFSO ensures UNRWA's Security and Risk Management system is context specific and tailored to the needs of frontline personnel. S/he supports the identification, implementation of security and risk management best practices and other Standard Operation Procedures across the Field. The SFSO ensures UNRWA's participation in the UN Security Management System (UNSMS) and supports UNRWA's compliance with security requirements, as appropriate. The SFSO also maintains close cooperation with UN Department of Safety and Security (UNDSS), Agency Funds and Programmes Security Officer(s), as well as with the Host Government security agencies, local community, and beneficiaries. Where applicable, the SFSO provides direct supervision to the Close Protection Team, and in addition to all aspects of the Field Security Risk &amp; Management (FSRM) team. In this context, SFSO performs the following:</p><p><strong>1. Security Risk Assessment:</strong></p><ul><li>In line with UNSMS methodology, leads the development of security risk management processes, outlining potential risks and recommends prevention and mitigation strategies towards improving the security of both the internationally recruited and the frontline Area staff, as well as the installations with a particular emphasis on the Camp level;</li><li>In close cooperation with the Front Office and Department and Programme Heads, ensures that security initiatives are fully coordinated, approved and integrated into appropriate Agency-wide policy;</li><li>Oversees the process of comprehensive threat analysis and security risk assessments to include all area staff, locations, installations and activities in the assigned Field;</li><li>Manages the processes of various security assessments, both routine and adhoc, as required, to ensure optimal prevention and mitigation measures are in place;</li><li>Reviews inputs and recommends improvements in coordination with DSRM, HQ (Amman) in the implementation, further development and monitoring and evaluation (M&amp;E) of the security and risk management system for all staff with the objective to minimize risk in the contextual, programmatic and professional workplace-risk categories for frontline Area staff;</li><li>Manages the UNRWA security incidents system as required and ensures that the Agency Security Incident Management System (SIMS) is fully implemented, kept up-to-date and reports filed properly. Oversees the upgrading of the SIMS to provide critical information for security analysis; encourages incident reporting at the Camp and Area level;</li></ul><p><strong>2. UNRWA Security Plan, Security Risk Management processes and UNSMS Security Risk Management (SRM) Measures:</strong></p><ul><li>Plans and oversees Security Risk Management process for all offices and maintains guidance such as security, contingency, emergency and evacuation plans as required;</li><li>Supports and supervises the implementation and adherence to the Area Security Plan and coordinates capacity building efforts for relevant frontline staff with the support of the available security resources on the ground;</li><li>Is responsible for developing and updating the Field specific security contingency plans in accordance with the United Nations Security Policy Manual that governs Internationally recruited staff and UNRWA risk management system for Area staff; coordinates and organizes emergency medical evacuation and convoy security procedures;</li><li>Ensures and manages that all new International and Area staff personnel receive briefings upon arrival, local security training as necessitated by changes in security environment, and are kept informed of matters affecting their security;</li><li>Ensures implementation of the frontline staff capacity-building plan, including SSAFE training programme for frontline staff, as required, and professional work-place risk trainings;</li><li>Manages the staff warden/ information systems as required;</li><li>Ensures that UNRWA Field Office procedures conform to the UNSMS and UNRWA policy and standards as appropriate, and that UNRWA personnel is included in the Security Plan comprising International staff with eligible dependents and the Area staff;</li><li>Ensures that appropriate staff tracking procedures are in place for all UNRWA staff travel; ensures compliance of International staff with Travel Request Information Process (TRIP) including the security clearance process;</li><li>Oversees staff's adherence and compliance to various (UNDSS and UNRWA specific) security plans and advisories, such as warden systems, and Residential Security Measures (RSM);</li><li>Assists the Field Director in assessing and implementing security risk management measures with a view towards SRM compliance for all aspects of UNRWA operations, including staff and supports the development and implementation of operational procedures and standards with regard to contextual, programmatic and professional work-place risk categories for frontline Area staff based on best practices in the Field; in LFO, chairs the Field Office advisory sub-committee on Security and Risk Management and make recommendations to the Field Director.</li></ul><p><strong>3. Office Security Management:</strong></p><ul><li>Oversees and directs the reporting of area d security incidents and information; monitoring of guarding schedules; conducting radio checks and providing logistics support;</li><li>Leads periodic appropriate security assessments of UNRWA premises, equipment and advises on shortfalls in security preparedness with recommended improvements and solutions;</li><li>Reviews office security surveys and recommends physical security measures validated by D/SRM to the Field Director or DDUA;</li><li>Ensures due security arrangements (fire, hazards etc.) in UNRWA premises, makes recommendations to responsible units and conducts periodic drills, and works closely on emergency preparedness and readiness activities;</li><li>Leads the development and maintenance of plans to engage frontline Area Staff, beneficiaries and community to further safeguard UNRWA installations' security;</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>An advanced university degree (Master's or equivalent) from an accredited educational institution in risk management, military or police intelligence, international relations or related area, or a university degree from an accredited educational institution in the same specializations as mentioned above, with two additional years of relevant work experience, given the specialty of this post.</li><li>A minimum of seven years of progressively responsible and relevant experience in security analysis and risk management with the UN Security Management System (UNSMS) or International Organization (IO) is required.</li><li>Unless already serving as an international staff member in the UN Common System, a candidate for an international post must have at least two continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport, or a national identity number is required.</li><li>Progressively responsible practical experience at the Field/country level in moderate to high-risk security environments within UNSMS, IO security management, INGO Security Management is required.</li><li>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.</li><li>Additional technical certification in relation to security and risk management such as security management, community security, civilian-military coordination, human rights &amp; protection, counterterrorism, intelligence management, hostage management, operational planning and investigation, crisis management and emergency or disaster planning is desirable.</li><li>Demonstrated understanding of security related analytical processes is desirable.</li><li>Additional management, programme and project management qualifications is desirable.</li><li>Knowledge of UN field security operations/ UN Field Security Officer/Adviser experience, UN policies, procedures and operations relating to security, humanitarian operations, humanitarian, human rights, and/or international refugee law is desirable.</li><li>In possession of UN Security Certification Programme (SCP) certificate is desirable.</li><li>Experience working in conflict settings and in high-risk environment is desirable.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff.UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Grievances Officer reports to the Senior Field Investigator, A18.<br> Responsibilities<br>Manages end-to-end the petitions/complaints process, ensuring that adequate study, fair recommendation, and written reply to the petitioner’s request have been met within quality standards and time frames as well as provides evidence and materials to support his/her recommendations; Participates in defusing tense situations that might arise in association with complex petitions/issues; manages any escalated petitions/ complaints in an appropriate and professional manner; Reports on petitions/complaint types, volumes, trends, causes, etc., for executive management; maintains and updates electronic and manual correspondence of petitions for quality assurance documentation; Undertakes analysis of the root causes of petitions/complaints, using it as an impetus to drive continuous improvement policies, processes, and procedures; Assesses and oversees the implementation of preventative actions of received petitions/complaints ; Compiles annual reports including analyzing complaints/queries, highlighting trends and recurring issues facing staff members and Palestine Refugees; As appropriate, liaises with internal partners such as Department Heads in matters affecting Agency operations; Performs other duties as may be assigned by the supervisor.<br> Competencies<br>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Planning and Organizing Persuading and Influencing Analyzing Following Instructions and Procedures Learning and Researching<br> Education<br>A university degree from an accredited educational institution in Business Administration, Law, or other related discipline.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>At least four years of progressively responsible relevant work experience in administration or similar work, is required. Of which two years should have been in petitions/complaints work, is required. Applicants are required to mention if they have close relative(s) in UNRWA (mother, father, daughter, son, sister brother), please provide full name(s) and relationship. If applicable, please provide further details below. Applicants are required to mention if they are a Palestine refugee. If yes, please provide you Registration Card Number “Candidates are required to make a declaration as to whether they have any current or past affiliations with non-governmental organisations, academic institutions, political organisations, military, or have/are engaged in activities or have made any public statements, that could be seen to impact their neutrality, objectivity or independence in the performance of their duties for the UN / UNRWA. Any declaration will not necessarily disqualify candidates from consideration for this post.” Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A "yes" answer doesn't necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IUN Level IUN Level IUN Level I<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.<br> Special Notice<br>Type of Contract: Fixed Term Appointment Contract Type: Fixed Term Appointment for 1 year; including 1 year probation period, with the possibility of further extension, subject to the availability of funds, satisfactory performance, and continuing need. Grade and Salary: G14 the monthly salary will start from USD 1,628.40 (Monthly Salary 1,461.40 + Supplementary Allowance USD 167). The salary may be subject to a reduced work schedule. Other benefits: Other benefits include monthly Provident Fund contribution (15.4% of basic salary paid by the Agency), compulsory medical insurance, 30 days of annual leave, and dependency allowance (if applicable). Additional benefits: 2 days of sick leave for each completed month of service; 14 weeks of Maternity Leave; 2 weeks paternity leave. The incumbent may be required to travel in the Agency's area of operations. This vacancy notice is open to Internal candidates only. Only candidates residing in Lebanon, and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. UNRWA is committed to achieving gender balance in its workforce. Female candidates are strongly encouraged to apply. The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in Lebanon, and without a valid work permit, the appointment may be rescinded. Preference will be given to registered Palestine refugees and candidates assisting the Agency to meet its commitment to gender parity. UNRWA welcomes applications from qualified candidates with disabilities. A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post in the future should suitable vacancies become available, Only applications that have been fully completed in UNRWA's online e-recruitment system inspira will be considered and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. All acquired university degrees must also be stated, if applicable. Applicants applying to positions for Grades 12 to 20 or LDC Bands E to H must submit a cover letter/motivational statement in order to be considered. For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under "Category" RLG, scroll down to see all categories, then select their local grade. Please find below the link to a video that guides applicants on how to apply to Job Openings that approach you for guidance: https://drive.google.com/file/d/1MH-YA6Y8kxA1fgao5qyTV8VwNajgx4u/view Equivalency: Equivalency may apply for this post. NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination. Desirable qualification: Practical Technical knowledge, skills, and expertise in audit and/or communication. Additional information: The incumbent may be required to use UNRWA vehicles and should be in possession of a valid driving license. Advertisements published only in English will only accept applications in English, and Arabic submissions will not be considered. Providing incorrect, incomplete or misleading information on an application form will result in the immediate disqualification of the candidate. UNRWA has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNRWA, including sexual exploitation and abuse (SEA), sexual harassment, racism/racial discrimination and other forms of conduct, including but not limited to discrimination, abuse of authority and harassment. To uphold these standards, background checks are conducted for all recommended candidates and those placed on a roster to help ensure that individuals with a history of such conduct are not hired. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s), employment history, Clear Check and INTERPOL, as well as certification of non-conviction, where available. Selected candidates may be required to provide additional information to conduct a background check. By applying for a position with UNRWA, candidates acknowledge and consent to these verification processes. The Agency disqualifies applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reason of misconduct or of staff who separated while a misconduct process was pending. UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers about staff members who have been separated for misconduct, or who have separated while an investigation and/or disciplinary process for misconduct was underway; and those individuals may be prohibited from employment with the United Nations. The Agency will immediately disqualify applicants who are ineligible for any reason in accordance with the Agency regulatory framework. UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. We are pleased to announce that applications for internship/volunteer assignments are now open. We invite all interested individuals to submit their applications through the following link: https://docs.google.com/forms/d/e/1FAIpQLSeXdiVz61BAUCSXAnx9Bn0y0erblqKBt7xia_YM3M167nIBGw/viewform?usp=sf_link. For more details on UNRWA, please visit: https://www.unrwa.org/<br> United Nations Considerations<br>Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST (UNRWA) DOES NOT CHARGE A FEE OR REQUEST MONEY FROM CANDIDATES AT ANY STAGE OF THE RECRUITMENT AND ONBOARDING PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING, ONBOARDING). UNRWA DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>Ultimate Results of Service and Delivery Dates • Inception Report: The evaluator will submit a draft Inception Report totalling not more than 10 pages, in addition to associated annexes. The Inception Report will summarize the desk review and propose the evaluation methodology and sampling strategy/ies to be used in the evaluation, along with a detailed workplan, draft evaluation matrix, stakeholder matrix, and quality assurance mechanism. Any revisions to the Inception Report will be implemented no later than one week following receipt of comments. o The Inception Report shall, where relevant, address the integration of human rights, disability inclusion, gender equality, and environmental issues. The Inception Report should contain ideas for further exploration to support organisational learning, to be done either as part of this evaluation or separately by ESCWA itself. • Debriefing Meeting: Following the completion of the data collection and field mission phase, and prior to the delivery of the draft evaluation report, the evaluator should hold a debriefing meeting for the presentation of the preliminary findings to the project team. • Draft Evaluation Report: Following data collection and the analysis of findings, the evaluator will submit a Draft Evaluation Report. The Draft Evaluation Report will be user-friendly, well-structured and evidence-based, totalling not more than 40 pages, in addition to a 2-page Executive Summary and associated annexes. • The Draft Evaluation Report will summarize the agreed-upon methodology listed in the Inception Report, describe the evaluation’s data collection and analytical approach, and present findings. In addition, the evaluator should develop clear action-oriented recommendations, which are forward-looking and will enable ESCWA to leverage and capitalize on innovative practices emerging from the Reform. o The Draft Evaluation Report will be reviewed by ESCWA’s SPARK Section, and the programme team, before being discussed with the evaluator. • Final Evaluation Report: The Final Evaluation Report that should incorporate the comments and feedback from the Evaluation Manager and the programme team, is expected. The Final Evaluation Report shall, where relevant, address the integration of human rights, disability inclusion, gender equality, and environmental issues. o The Final Evaluation Report shall contain information (data, findings, expert views) that may allow ESCWA to identify lessons for wider organisational learning or for potential changes to relevant organisational policies, irrespective of the extent to which the evaluation recommendations make reference to such information.<br> Work Location<br>Remote<br> Expected duration<br>5 Months<br> Duties and Responsibilities<br>Background Subprogramme 4 Statistics, the information society and technology (subprogramme 4) aims to strengthen official statistical systems and advance the information society in the Arab region by improving the quality, availability and use of data, while accelerating the integration of technology and innovation for sustainable development. It focuses on enhancing national statistical capacities to adopt international standards and innovative data sources; supporting evidence based policymaking through improved production and use of statistics, including gender and disability data; and guiding digital transformation through policy advice on emerging technologies. The subprogramme also promotes regional dialogue and partnerships among governments, experts, civil society and the private sector to maximize the value of statistics, geospatial data, digitization and new technologies in support of the 2030 Agenda. Duties and Responsibilities Purpose of the Evaluation Evaluations at ESCWA strive to demonstrate the difference that is being made by the work of ESCWA, and its impact on member States and their citizens. This evaluation will aim to determine the extent to which subprogramme 4 is achieving its intended results, the pathway to these results, and the elements that contribute most significantly to the achievement of these results. In addition, it will also consider how the project brings about any unintended results that may have occurred. The evaluation will serve three main purposes: • It will provide a basis for evidence-informed decision-making, strategic planning, and risk management. • It is a means to demonstrate accountability to the organization’s Executive Management and member States for performance, relative to ESCWA’s mandate and strategic objectives. • It will inform and facilitate organizational learning by identifying evidence-based findings, lessons to be learned, and recommendations for action that enhance the next generation of ESCWA’s work. The evaluation will therefore take both a summative and a formative approach. It will look at results achieved or not achieved so far (summative) with a view to inform ESCWA’s work in the future (formative). The evaluation will be conducted in line with ESCWA’s Evaluation Policy (2025), and the UNEG Norms and Standards for Evaluation.. The evaluation will strive to employ development best practices with regard to promoting gender equality and a human rights-based approach, including the rights of persons with disabilities. The evaluation will be facilitated and coordinated by ESCWA’s Strategic Planning, Accountability, Results and Knowledge team. Scope of the Evaluation The evaluation will be forward-looking and will objectively and systematically assess the performance of the subprogramme in terms of its relevance, coherence, effectiveness, efficiency, impact, and sustainability. Furthermore, the evaluation will assess the extent to which gender, human rights, disability inclusion, environmental concerns, and other cross-cutting issues were incorporated or mainstreamed into the subprogramme. The evaluation will cover the period from January 2020 to December 2025. Areas of focus for each sub-programme evaluation include: • Key aspects of UN and ESCWA reforms, including the merger of the Statistics Division and the Technology for Development Division into one Cluster, as relevant; • The overall coherence of the subprogramme’s work and the extent to which its work has been synergetic; • The relevant IT- and AI-enabled tools/systems/platforms developed by the subprogramme; • Organisation-wide policies, as relevant, to promote organisational learning. Evaluation Criteria The following key evaluation questions per criteria will guide the evaluation. The evaluator/s is expected to refine evaluation questions where necessary and to include the refinement in the Inception Report. Relevance • To what extent are the objectives and expected accomplishments of the subprogramme aligned with: o ESCWA's strategic framework and programme budget? o Regional development priorities and challenges? o The 2030 Agenda and relevant SDGs? • To what extent do the subprogramme's interventions respond to the evolving needs and priorities of member States? • How well do the subprogramme's products and services (research, policy advice, capacity-building, convening) address identified gaps and demands? • To what extent are the needs and priorities of vulnerable or marginalized population groups reflected in the subprogramme's design and implementation? • How relevant are the subprogramme's thematic areas and approaches in the current regional context? • To what extent has the subprogramme adapted to emerging regional challenges and opportunities? Coherence • To what extent did the merger of the Statistics and Technology divisions create positive synergies, or did it result in parallel, siloed work streams? • How well does the subprogramme align its data and technology initiatives with the interventions of UN Country Teams and the League of Arab States to avoid duplication? • How well does subprogramme 4 align its scope and collaborate with other teams in ESCWA to avoid duplication and improve efficiency? For example with DSDSD. • Are there opportunities for greater coordination, collaboration, or integration with other subprogrammes within ESCWA and other institutions? Effectiveness • To what extent have the planned outputs and activities been delivered as intended? • To what extent have the expected accomplishments/outcomes been achieved? • How effectively has the subprogramme contributed to strengthening the capacities of member States and other stakeholders? • To what extent have knowledge products and policy recommendations been utilized by target stakeholders? • What factors facilitated or hindered the achievement of results? • How effectively has the subprogramme integrated cross-cutting issues such as gender equality, human rights, disability inclusion, youth, and environmental sustainability? • How could other factors have contributed to the achievement of the identified results? • How were key partnerships integrated in the delivery of the programme to maximise the achievement of results? Efficiency • To what extent were financial, human, and technical resources used efficiently to produce outputs and outcomes? • To what extent were management arrangements conducive to efficient implementation? • How cost-effective were the different types of interventions (e.g., research, policy advisory services, capacity-building, regional forums)? • To what extent did coordination within ESCWA and with external partners reduce duplication and generate synergies? • Were monitoring, reporting, and learning mechanisms adequate to support adaptive management and efficient implementation? • Could similar results have been achieved with fewer resources or through alternative approaches? Impact • What, if any, high-level effects did the programme cause (such as changes in norms or systems)? • To what extent has the subprogramme influenced policies, legislation, strategies, institutions, or practices in member States? • To what extent has the subprogramme contributed to regional cooperation, knowledge exchange, and policy dialogue? • To what extent did the intervention lead to other changes, including “scalable” or “replicable” results? • While long-term transformative impact may be difficult to measure, what 'early signals' of impact – such as specific policy adoption, changes to statistical regulations, or behavioral shifts – can be directly traced to the subprogramme's interventions? Sustainability • Have capacities, systems, and institutional arrangements been strengthened sufficiently to maintain benefits? • To what extent have knowledge products, tools, methodologies, and networks continued to be used after their initial delivery? • What risks could affect the sustainability of the results, and how have they been addressed? • Did the subprogramme successfully establish formal 'institutional homes' (e.g., permanent national observatories, explicit operational manuals, or formal focal points) within Member State governments to ensure tools and data platforms survive beyond ESCWA's direct involvement? • To what extent has the subprogramme fostered partnerships and mechanisms that can support continued implementation and scaling up? • What evidence is available to indicate that the results of the programme can be maintained by stakeholders? Gender, Human Rights, Disability Inclusion, and Environmental Issues • To what extent were issues of gender, human rights, disability inclusion, and the environment incorporated into the design, planning, implementation, and monitoring and evaluation practices of the programme, as well as the results achieved? • To what extent did the programme respond to and affect the rights, needs and interests of different stakeholders, including women, men, youth, people with disabilities and other marginalized groups? Evaluation Methodology Management and Governance Arrangements All evaluation methodologies are to be reviewed by ESCWA’s SPARK Section and approved by ESCWA’s Senior Management. • The evaluation will be conducted by an external consultant/s. • The evaluator is expected to identify the main objectives achieved through the implementation of the programme, intended and unintended, as established by key stakeholders and relevant documentation, and the pathways that led to achieving them, with particular focus on innovative practices and initiatives that can be leveraged to further enhance ESCWA’s work. • The evaluator is expected to ensure a mixed method (qualitative and quantitative), inclusive, and participatory approach, with adequate triangulation across methods, to arrive at credible, reliable, and unbiased findings. • The evaluator will also ensure that all aspects of the evaluation are gender and human rights sensitive (including a special focus on the rights with person with disabilities). In addition, the evaluator must ensure that he/she always complies with the UNEG Ethical Guidelines for Evaluation during the conduct of the evaluation. The above methodology is indicative. The evaluator is expected to build upon it and present a robust evaluation methodology within the inception report, including addressing and refining the evaluation questions. Quality Assurance Mechanism The evaluator will employ a quality assurance mechanism of her/his preference (either an internal or an external system can be used), which will provide quality checks throughout the evaluation process. This quality assurance mechanism will be indicated in the Inception Report and in the Final Evaluation Report. In addition, ESCWA will review the evaluation report prior to finalization to ensure that it aligns with the UNEG Quality Checklist for Evaluation Reports , particularly with reference to the quality of recommendations. Evaluation Ethics The evaluation will be conducted in accordance with the principles outlined in the UNEG Ethical Guidelines for Evaluation; and all rights and confidentiality of information providers will be prioritized and safeguarded as per UNEG Ethical Guidelines for Evaluation.<br> Qualifications/special skills<br>A Master's degree in management, evaluation, or related area is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. Minimum of 5 years of experience conducting assessments, reviews or evaluations of projects, programmes or policies in the UN or international context is required. A high level of knowledge in the distilling, communication and reporting of findings, forward-looking recommendations, best practices, and lessons learned is required. Excellent oral and written communication skills and the ability to effectively convey complex information in a clear and concise manner to both governmental and UN audiences is required. Work experience in STATISTICS and/or THE INFORMATION SOCIETY AND TECHNOLOGY issues is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English is required. Fluency in Arabic is desirable. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p><h4>Job description</h4> <p>Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.</p> <p>By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?</p> <p>Join us—where your career is a force for good!</p> <br> <h4>Position note</h4> <p>Remote work is not available for this position; on-site attendance is required.</p> <br> <h4>Why choose us?</h4> <p>Joining the American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.</p> <p>When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.</p> <br> <h4>Where your career is a force for good!</h4> <p>The American Red Cross is currently seeking a Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services Division mission. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time, approximately once every 18-24 months, and can be sent to any military base in the world. Relocation assistance is only available for current employees within a 50-mile radius within the division.</p> <br> <h4>What you need to know</h4> <p>Manage and administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. Support the delivery of International Services programs and services. Provide support, development, and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable federal, state, and local regulations.</p> <br> <h4>Relationship management and community outreach</h4> <p>Serves as the “face” of the Red Cross at assigned location.</p> <ul> <li>Builds strong relationships with military leadership, key organizations, and community leaders.</li> <li>Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations, and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions.</li> <li>Builds community presence through enhancing marketing opportunities with local Armed Forces Network, utilization of social media platforms, and leveraging local base advertising opportunities to spread the Red Cross mission and service.</li> </ul> <br> <h4>Volunteer management</h4> <p>Manages a volunteer engagement program and cycle to enable delivery of all Red Cross programs and services on a military installation and in their local community. Manages volunteers who will be the primary resource to administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. When volunteers are unavailable, the manager is responsible for delivering the mission-specific services.</p> <ul> <li>Develop and implement local needs assessment and Volunteer Program Plan through utilizing process established by Volunteer Resources.</li> <li>Recruits and trains leadership volunteers to support placement and supervision of staff and programs in the delivery of SAF/IS U.S. programs and services, Training Services, Disaster Cycle Services, and providing support to Armed Forces Blood Services.</li> <li>Effectively utilize the Volunteer Connection Platform to manage, document, train, recognize, and communicate with volunteers within the local footprint.</li> </ul> <br> <h4>Service delivery management</h4> <p>Ensures the consistent delivery of SAF and IS U.S. services to all clients in their area.</p> <ul> <li>Provides supervision of volunteer Service Delivery staff.</li> <li>Coordinates services to military treatment facilities and VA hospitals through rehabilitation programs, material assistance, resiliency training, morale items, and support.</li> <li>Ensures community outreach, to include command meetings and education briefings, presentations, or workshops.</li> <li>Ensures a strong military community outreach program and implementation of special events and projects in support of SAF/IS U.S. initiatives.</li> <li>Manages support services to military members and their families to include family follow-up information and referrals, and other related services.</li> <li>Provides support for the emergency communications center with local information, as appropriate.</li> <li>Develops outreach strategies aimed at promoting International Services U.S. programs to the community and ensuring the local community is aware of what programs and services are available.</li> </ul> <br> <h4>Financial and reporting management</h4> <p>Develops and manages budgets and expenditures to ensure programs are operating within budget to support all programs and services. Monitors and reports on the outcomes and results of programs and services to ensure organizational accountability and makes recommendations for continuous improvement to ensure metrics are consistently met.</p> <br> <h4>What you need to succeed</h4> <ul> <li>Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field is required; or related equivalent experience.</li> <li>Five years minimum related experience in program management or related field is required.</li> <li>Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment.</li> <li>Ability to balance multiple priorities is essential.</li> </ul> <br> <h4>Work conditions</h4> <p>Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.</p> <p>Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state, and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster.</p> <br> <h4>For mobile positions only (domestic and overseas settings)</h4> <p>Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following:</p> <ul> <li>Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team.</li> <li>Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills.</li> <li>Responds to emergency, surge, and disaster situations, as needed.</li> </ul> <p>To maintain readiness, staff must:</p> <ul> <li>Maintain all medical and security requirements.</li> <li>Engage in annual deployment familiarization program to include trainings and meetings.</li> <li>When activated to deploy, participate in additional trainings and meetings to prepare for deployment.</li> </ul> <br> <h4>Mobility requirements</h4> <ul> <li>U.S. citizenship is required.</li> <li>Must be able to obtain a secret security clearance and a non-U.S. passport.</li> <li>Worldwide mobility is a condition of employment and an essential function of this position.</li> <li>Must accept work assignments anywhere in the world, including conflict areas, where the American Red Cross is providing services to members of the military and their families.</li> <li>Must meet strict medical and physical requirements, including immunizations required by the U.S. military.</li> <li>May be required to wear military uniforms, and live and work in harsh and stressful environments in conflict areas.</li> <li>Periodically accompanies the military on deployments.</li> </ul> <br> <h4>What will give you the competitive edge</h4> <p>Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues.</p> <h4>Core competencies</h4> <ul> <li><strong>Adaptability:</strong> Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present.</li> <li><strong>Independent problem solving:</strong> Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and follow up with actionable solutions.</li> <li><strong>Teamwork:</strong> Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission.</li> <li><strong>Servant leader:</strong> Successful candidates must be leaders who put others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances.</li> <li>Familiarity with military culture, regulations, and protocol.</li> <li>Experience with American Red Cross programs and services is strongly preferred.</li> </ul> <br> <h4>Benefits for you</h4> <p>As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:</p> <ul> <li>Medical, dental, and vision plans</li> <li>Health spending accounts and flexible spending accounts</li> <li>PTO: Starting at 15 days a year; based on type of job and tenure</li> <li>Holidays: 11 paid holidays comprised of six core holidays and five floating holidays</li> <li>401(k) with up to 6% match</li> <li>Paid family leave</li> <li>Employee assistance and insurance: short and long term</li> <li>Service awards and recognition</li> </ul> <br> <p>The salary range for this position is (Illinois): $60,000 - $65,000.</p> <p>Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have, and comparison to other employees already in this role.</p> <p>Apply now! Joining our team will provide you with the opportunity to make your career a force for good!</p> <br> <p>The American Red Cross is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.</p> <p>Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable fair chance laws and ordinances.</p> <br> <p>AmeriCorps, the federal agency that brings people together through service, and its partners—the Peace Corps, AmeriCorps Alums, Peace Corps Association, and the Service Year Alliance—launched Employers of Service to connect service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.</p></p><p></p>

<p><h4>Job description</h4> <p>Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.</p> <p>By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?</p> <p>Join us—where your career is a force for good!</p> <br> <h4>Position note</h4> <p>Remote work is not available for this position; on-site attendance is required.</p> <br> <h4>Why choose us?</h4> <p>Joining the American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.</p> <p>When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.</p> <br> <h4>Where your career is a force for good!</h4> <p>The American Red Cross is currently seeking a Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services Division mission. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time, approximately once every 18-24 months, and can be sent to any military base in the world. Relocation assistance is only available for current employees within a 50-mile radius within the division.</p> <br> <h4>What you need to know</h4> <p>Manage and administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. Support the delivery of International Services programs and services. Provide support, development, and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable federal, state, and local regulations.</p> <br> <h4>Relationship management and community outreach</h4> <p>Serves as the “face” of the Red Cross at assigned location.</p> <ul> <li>Builds strong relationships with military leadership, key organizations, and community leaders.</li> <li>Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations, and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions.</li> <li>Builds community presence through enhancing marketing opportunities with local Armed Forces Network, utilization of social media platforms, and leveraging local base advertising opportunities to spread the Red Cross mission and service.</li> </ul> <br> <h4>Volunteer management</h4> <p>Manages a volunteer engagement program and cycle to enable delivery of all Red Cross programs and services on a military installation and in their local community. Manages volunteers who will be the primary resource to administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. When volunteers are unavailable, the manager is responsible for delivering the mission-specific services.</p> <ul> <li>Develop and implement local needs assessment and Volunteer Program Plan through utilizing process established by Volunteer Resources.</li> <li>Recruits and trains leadership volunteers to support placement and supervision of staff and programs in the delivery of SAF/IS U.S. programs and services, Training Services, Disaster Cycle Services, and providing support to Armed Forces Blood Services.</li> <li>Effectively utilize the Volunteer Connection Platform to manage, document, train, recognize, and communicate with volunteers within the local footprint.</li> </ul> <br> <h4>Service delivery management</h4> <p>Ensures the consistent delivery of SAF and IS U.S. services to all clients in their area.</p> <ul> <li>Provides supervision of volunteer Service Delivery staff.</li> <li>Coordinates services to military treatment facilities and VA hospitals through rehabilitation programs, material assistance, resiliency training, morale items, and support.</li> <li>Ensures community outreach, to include command meetings and education briefings, presentations, or workshops.</li> <li>Ensures a strong military community outreach program and implementation of special events and projects in support of SAF/IS U.S. initiatives.</li> <li>Manages support services to military members and their families to include family follow-up information and referrals, and other related services.</li> <li>Provides support for the emergency communications center with local information, as appropriate.</li> <li>Develops outreach strategies aimed at promoting International Services U.S. programs to the community and ensuring the local community is aware of what programs and services are available.</li> </ul> <br> <h4>Financial and reporting management</h4> <p>Develops and manages budgets and expenditures to ensure programs are operating within budget to support all programs and services. Monitors and reports on the outcomes and results of programs and services to ensure organizational accountability and makes recommendations for continuous improvement to ensure metrics are consistently met.</p> <br> <h4>What you need to succeed</h4> <ul> <li>Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field is required; or related equivalent experience.</li> <li>Five years minimum related experience in program management or related field is required.</li> <li>Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment.</li> <li>Ability to balance multiple priorities is essential.</li> </ul> <br> <h4>Work conditions</h4> <p>Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.</p> <p>Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state, and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster.</p> <br> <h4>For mobile positions only (domestic and overseas settings)</h4> <p>Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following:</p> <ul> <li>Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team.</li> <li>Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills.</li> <li>Responds to emergency, surge, and disaster situations, as needed.</li> </ul> <p>To maintain readiness, staff must:</p> <ul> <li>Maintain all medical and security requirements.</li> <li>Engage in annual deployment familiarization program to include trainings and meetings.</li> <li>When activated to deploy, participate in additional trainings and meetings to prepare for deployment.</li> </ul> <br> <h4>Mobility requirements</h4> <ul> <li>U.S. citizenship is required.</li> <li>Must be able to obtain a secret security clearance and a non-U.S. passport.</li> <li>Worldwide mobility is a condition of employment and an essential function of this position.</li> <li>Must accept work assignments anywhere in the world, including conflict areas, where the American Red Cross is providing services to members of the military and their families.</li> <li>Must meet strict medical and physical requirements, including immunizations required by the U.S. military.</li> <li>May be required to wear military uniforms, and live and work in harsh and stressful environments in conflict areas.</li> <li>Periodically accompanies the military on deployments.</li> </ul> <br> <h4>What will give you the competitive edge</h4> <p>Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues.</p> <h4>Core competencies</h4> <ul> <li><strong>Adaptability:</strong> Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present.</li> <li><strong>Independent problem solving:</strong> Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and follow up with actionable solutions.</li> <li><strong>Teamwork:</strong> Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission.</li> <li><strong>Servant leader:</strong> Successful candidates must be leaders who put others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances.</li> <li>Familiarity with military culture, regulations, and protocol.</li> <li>Experience with American Red Cross programs and services is strongly preferred.</li> </ul> <br> <h4>Benefits for you</h4> <p>As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:</p> <ul> <li>Medical, dental, and vision plans</li> <li>Health spending accounts and flexible spending accounts</li> <li>PTO: Starting at 15 days a year; based on type of job and tenure</li> <li>Holidays: 11 paid holidays comprised of six core holidays and five floating holidays</li> <li>401(k) with up to 6% match</li> <li>Paid family leave</li> <li>Employee assistance and insurance: short and long term</li> <li>Service awards and recognition</li> </ul> <br> <p>The salary range for this position is (Illinois): $60,000 - $65,000.</p> <p>Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have, and comparison to other employees already in this role.</p> <p>Apply now! Joining our team will provide you with the opportunity to make your career a force for good!</p> <br> <p>The American Red Cross is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.</p> <p>Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable fair chance laws and ordinances.</p> <br> <p>AmeriCorps, the federal agency that brings people together through service, and its partners—the Peace Corps, AmeriCorps Alums, Peace Corps Association, and the Service Year Alliance—launched Employers of Service to connect service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.</p></p><p></p>

Algorithm SAL is seeking a reliable and precise Security Guard to join the Occupational Safety and Health (OSH) management team and the company campus. The ideal candidate will be responsible for protecting the company campus, its employees, and its assets by managing the access control process, verifying identities, and implementing safety systems and procedures. This role ensures a 24/7 safe environment through continuous monitoring, patrol inspections, and technical checks of campus equipment.<br>Main responsibilities<br>Guard the main gate and monitor the entry and exit of employees and visitors<br>Verify identities and accurately log attendance of employees and visitors<br>Carry out hourly patrols across the campus, especially outside working hours<br>Perform technical checks on generators, boilers, and other equipment<br>Report any violations, hazards, or incidents to the relevant authority<br>Manage internal parking in accordance with company policy<br>Answer calls and manage communications outside working hours<br>Operate generators as needed outside working hours<br>Fill in the Guard Log Book<br>Qualifications<br>High school diploma<br>Previous experience in security guarding<br>Languages: Arabic (fluent), English (basic)<br>Personal qualities: integrity, meticulous observation, high morals, sense of responsibility

<p>We are seeking a detail-oriented Accounting Analyst to manage day-to-day general ledger activities, ensure accurate account reconciliations, and support timely financial reporting with strong adherence to accounting standards, internal controls, and tax requirements. Job Purpose The purpose of this role is to maintain accurate financial records and produce reliable monthly close and financial statements by preparing journal entries, reconciling accounts, and ensuring compliance with applicable accounting and tax standards while continuously improving reporting accuracy and efficiency. Job Duties and Responsibilities General ledger accounting Journal entries preparation Account reconciliations Financial statement preparation Accounting standards compliance Internal controls adherence Tax compliance basics Excel (pivots, formulas) Accounting software (QuickBooks/SAP) usage Attention to detail Analytical thinking Time management</p><p><strong>Desired Candidate Profile</strong></p><ul><li>General ledger accounting experience</li><li>Account reconciliation skills</li><li>Financial statement preparation experience</li><li>Working knowledge of accounting standards</li><li>Tax compliance basics</li><li>Proficiency in Excel (pivots, formulas)</li><li>Experience with accounting software (QuickBooks/SAP)</li><li>High integrity and confidentiality</li><li>Strong attention to detail</li><li>Ability to meet monthly close deadlines</li></ul>

Senior Inventory Controller — Latte Art (Zouk Mosbeh, Head Office) <br> <br>Latte Art is hiring a Senior Inventory Controller to oversee warehouse and stock operations at our Head Office. <br> <br>Responsibilities: Lead stock counts, manage inventory accuracy, and oversee purchase orders and supplier coordination. Supervise the Junior Inventory Controller and warehouse staff. Ensure ISO 22000 food safety compliance, proper stock rotation (FIFO/FEFO), and accurate reporting. Coordinate order preparation and deliveries across branches. <br> <br>Hours: Mon–Sat, 8:00 AM–4:00 PM (Sunday off) <br> <br>We Offer: Competitive salary + transportation allowance, mentorship, and growth opportunities within Latte Art. <br> <br>Requirements: Strong leadership and organizational skills, experience in warehouse/inventory management, familiarity with food safety standards (ISO 22000 a plus)

<p><h4>Description</h4> <p>Please submit your CV in English and indicate your level of English proficiency.</p> <p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p> <h4>What this opportunity involves</h4> <p>While each project involves unique tasks, contributors may:</p> <ul> <li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li> <li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li> <li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li> <li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li> <li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li> </ul> <h4>What we look for</h4> <p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p> <ul> <li>Degree in finance, business administration, economics, communications, psychology, marketing, or any related field;</li> <li>2+ years of customer service, banking, retail, or financial services experience;</li> <li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li> <li>Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li> <li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li> <li>Strong written English (C1+).</li> </ul> <h4>How it works</h4> <p>Apply? Pass qualification(s)? Join a project? Complete tasks? Get paid.</p> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>