Telesales Jobs in Lebanon

<p>The Spa Therapist is responsible to deliver professional massage therapy, body treatments, ensuring maximum efficiency, safety, and uncompromising attention to Guests &amp; Members. They will provide courteous services to guests &amp; members at all times, and have comprehensive knowledge and details of all spa treatments, products, facilities and services.</p><p><b>Responsibilities:</b></p><ul><li>Demonstrates a commitment to provide warm, anticipative service to exceed the needs and expectations of our discerning guests</li><li>Possess knowledge about all aspect of Movenpick treatments and the facility to ensure guests are provided with accurate information, and inquiries are responded to with complete details</li><li>Maintains cleanliness of the facilities and they are in peak sanitary conditions at all times</li><li>Performs all massage, body treatments, and aesthetic services as certified or trained to do so and as per Movenpick brand standards</li><li>Ensures individualized guest service through acknowledging and responding to needs and expectations</li><li>Reviews guest s medical history/ waiver and all information ,prior to performing each treatment.</li><li>Maintains cleans and neat work environment at all times, ensuring equipment for body treatments and personal equipment in safe working order</li><li>Maintains proper supplies of professional products, towels, and other supplies in treatment rooms</li><li>Possess thorough knowledge about all aspect of spa s operations including telephone usage, guest relations, retail sales, and spa services and facilities</li><li>Assists members and guests with the use of spa facilities (sauna, steam, salt room, etc.)</li><li>Works with related hotel departments to ensure efficiency in meeting guest needs</li><li>Contributes to the team environment by assisting spa colleagues in all areas</li><li>Participates in the orientation and training of all new/temporary colleagues assigned to Movenpick</li><li>Follows Occupational Health and Safety regulations</li><li>Perform other duties as and when required.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum of two-year experience in spa industry or hospitality an asset. Must possess outstanding guest service skills, professional presentation and sophisticated verbal and written communication skills. Must be guest-oriented, have a vibrant personality, and radiate enthusiasm to assist people. Proficient in English language (verbal and written) with a second or third language as an asset. Must be able to handle a multitude of tasks in an intense, ever-changing environment. Must be flexible in terms of working hours, and able to work with little or no supervision.</p>

We are looking for: <br>A data engineer with Practical experience in Python, SQL, databases, data processing, and automation, with an interest in working across business data and applied AI. <br>The role focuses on building reliable data pipelines, integrating and transforming data from multiple sources, automating data processes, and supporting the datasets and workflows behind our image-recognition solutions. <br>  <br>Responsibilities include: <br>Build and maintain data pipelines and ETL/ELT processes. <br>Extract, transform, validate, and integrate data from databases, APIs, Excel, CSV, FTP/SFTP, and cloud sources. <br>Develop Python/Pandas scripts for data processing and automation. <br>Write and optimize SQL queries for data extraction, transformation, and reconciliation. <br>Ensure data quality, consistency, and integrity across systems. <br>Automate recurring data-processing, validation, and reporting workflows. <br>Prepare and manage datasets used for image-recognition and computer-vision models. <br>Monitor model outputs and investigate data-related recognition errors and performance issues. <br>Support model training, testing, evaluation, and comparison of model versions. <br>Build datasets and data processes that support Power BI and business reporting. <br>Collaborate with development, business, and data teams to deliver practical data solutions. <br> <br>What we are looking for: <br>Bachelor’s degree in Computer Science, Computer Engineering, Data Engineering, Software Engineering, or a related field. <br>1–3 years of relevant experience in data engineering, data processing, automation, or a related technical role. <br>Good knowledge of Python, Pandas, SQL, and relational databases. <br>Understanding of ETL/ELT and data-pipeline concepts. <br>Strong analytical and problem-solving skills. <br>Strong attention to data quality and accuracy. <br>Comfortable working with large, messy, real-world datasets. <br>Familiarity with APIs and formats such as JSON, XML, CSV, and Excel. <br>Good communication and documentation skills. <br>  <br>Nice to Have: <br>Experience with Azure, Azure Data Factory, Databricks, Airflow, or similar tools. <br>Power BI experience. <br>Git/GitHub and Docker. <br>REST APIs and FTP/SFTP integrations. <br>Experience with computer vision or machine learning. <br>Familiarity with PyTorch, TensorFlow, or similar frameworks. <br>Knowledge of model evaluation metrics such as precision, recall, F1 score, and confidence thresholds. <br>Experience with FMCG, retail, sales, customer, or field-force data. <br> <br>Growth Opportunity: <br>The role offers exposure to data engineering and applied AI, with opportunities to grow into advanced data engineering, analytics engineering, machine learning, computer vision, and AI infrastructure. <br> <br>Location is in Lebanon. <br>Send CV to careers@e-qualitygroup.com

Role Purpose: To assist the store manager in achieving maximum store efficiency and profitability by creating and maintaining visual displays that are most attractive to customers while respecting the overall brand image and retail standards. <br> <br>Duties & Responsibilities: <br>1. Ensure store appearance and Fashmore store standards by following the brand’s concepts and guidelines including lighting, cleanliness, music, and quantity of items on the floor <br>2. Manage daily replenishment of the store (tables, racks, shelves) by monitoring the availability of items and their corresponding sizes <br>3. Collect leftovers and handle them in coordination with the Store Manager <br>4. Display merchandise of reached shipments by integrating them throughout the stores in an attractive manner <br>5. Follow up on daily sales and “Top and Bottom list” reports and take merchandising actions accordingly <br>6. Handle Mannequins and Walls effectively to maintain high levels of merchandising concerning visual and commercial aspects <br>7. Keep up to date with fashion trends and products by referring to media and visiting competitors <br>8. Contribute to the enhancement of merchandising guidelines by giving constant feedback to the District/ Senior Store Merchandisers <br>9. Execute introduction and training of merchandising principles for all new staff and follow up on the corresponding results <br>10. Communicate with the district/ Senior Store Merchandisers on a daily basis and send photos of the stores regularly <br>11. Communicate with managers on products, stock situation, reorders and supply and give feedback to District/ Merchandising Manager <br>12. Give regular feedback about collections and customer demands to the Store Managers to improve assortments <br>13. Assist Salespersons in Customer Service by helping customers to select their items of need and applying the selling process <br>14. Participate in staff meetings and trainings <br> <br>Required Qualification and Skills: <br>• High school graduate with 1 or 2 years previous visual merchandising experience. <br>• Computer literate with good knowledge of basic MS Office programs. <br>• A good understanding of the Retail Business. <br>• Fluent in English and Arabic. French is a plus. <br>• Good knowledge and understanding of merchandising principles and practices. <br>• Good understanding of brand and customer profile. <br>• Excellent communication and interpersonal skills. <br>• Self-motivated with strong Organizational, planning, and time management skills. <br>• Strong creative flair. <br>• Proactive; good problem solving skills. <br>• Strong customer service skills. <br>• Organized and systematic even under pressure. <br>• Ability to work as part of a team. <br>• High degree of confidentiality and professionalism

Duties and Responsibilities <br> <br>• Lead the finance function and set clear accountability for the Chief Accountant, Treasury, and other finance contributors, ensuring strong governance, segregation of duties, capability development, and deadline ownership. <br>• Lead the annual budget and periodic forecast process, translating sales, margin, inventory, operating-cost, payroll, capital, and cash assumptions into integrated financial plans. <br>• Prepare and present monthly management reports to the CEO, including profit and loss, balance sheet, cash flow, working capital, budget variance, and key commercial and operational insights. <br>• Analyze revenue, gross margin, markdowns, channel and store performance, payroll, operating expenses, inventory, and profitability and recommend actions to improve financial results. <br>• Maintain rolling cash-flow and liquidity forecasts, prioritize funding needs, oversee payment planning, and recommend transfers, financing, or other actions to meet approved obligations. <br>• Oversee banking and treasury relationships, account structure, FX requirements, bank charges, facilities, payment controls, and cash-risk management and negotiate improved terms where appropriate. <br>• Lead working-capital management by monitoring receivables, payables, inventory, consignment, branch balances, and cash-conversion drivers and assigning corrective actions. <br>• Review capital-expenditure and major-spend proposals, validate assumptions and returns, monitor approved budgets, and report significant cost, timing, or benefit variances. <br>• Partner with Buying, Retail, Logistics, E-commerce, Marketing, HR, and other departments on pricing, margin, promotions, inventory, staffing, contracts, and investment decisions. <br> <br>Qualifications <br>Education <br>• Bachelor's degree in Accounting, Finance, Economics, Business Administration, or a related field. A professional qualification such as CPA, CMA, ACCA, CFA, or equivalent, or a relevant postgraduate degree, is strongly preferred. <br>Experience <br>• 8-12 years of progressive finance, accounting, audit, FP&A, or financial-control experience, including at least 4 years in a finance-management or broad senior-leadership role. <br>• Demonstrated ownership of budgeting, forecasting, management reporting, cash flow, working capital, financial analysis, controls, statutory governance, and executive decision support. <br>• Experience reviewing financial close and statutory compliance, managing auditors and banks, and translating financial results into clear business recommendations. <br>• Experience in retail, distribution, multi-branch, e-commerce, inventory-intensive, multi-entity, or multi-currency operations is strongly preferred. <br>• Proven experience leading finance teams, partnering with operational executives, and delivering ERP, reporting, control, or process-transformation initiatives

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Description Sohlat is looking for a highly analytical and results-driven Senior Conversion Rate Optimization (CRO) Specialist with strong experience in the Saudi Arabian market .<br> The Senior CRO Specialist will be responsible for improving conversion performance across client websites, landing pages, e-commerce platforms, and digital funnels.<br> The role will focus on analyzing user behavior, identifying conversion barriers, developing data-driven hypotheses, and leading structured experimentation programs to improve lead generation, customer acquisition, sales, and overall digital performance.<br> The ideal candidate combines strong analytical capabilities with a solid understanding of UX/UI, performance marketing, user behavior, and experimentation.<br> Key Responsibilities Develop and lead CRO strategies across multiple client websites, landing pages, and digital campaigns.<br> Analyze user behavior, website performance, customer journeys, and conversion funnels to identify optimization opportunities.<br> Build and manage structured A/B testing and experimentation roadmaps .<br> Develop hypotheses based on quantitative and qualitative data.<br> Conduct A/B tests, multivariate tests, usability tests, and other experimentation initiatives.<br> Analyze test results and translate findings into clear business recommendations.<br> Optimize landing pages for paid media campaigns to improve conversion rates, CPL, CPA, ROAS, and lead quality.<br> Improve e-commerce funnels, including product pages, category pages, cart, checkout, and post-purchase journeys.<br> Identify friction points, drop-off areas, and usability issues across customer journeys.<br> Use heatmaps, session recordings, funnel analysis, and behavioral analytics to understand user behavior.<br> Work closely with UX/UI designers to improve page structure, messaging, layouts, CTAs, forms, and overall user experience.<br> Collaborate with developers to ensure CRO recommendations and experiments are implemented correctly.<br> Partner with Performance Marketing, SEO, Content, Creative, and Account Management teams to align CRO initiatives with client objectives.<br> Set up and validate conversion tracking, events, funnels, and measurement frameworks.<br> Develop CRO dashboards and regularly report performance, findings, and recommendations to internal teams and clients.<br> Present CRO strategies, experiment results, and optimization recommendations to clients and senior stakeholders.<br> Stay updated on digital behavior, e-commerce trends, and conversion best practices within the Saudi market .<br> Paid Time Off Training &amp; Development Performance Bonus 5+ years of hands-on experience in Conversion Rate Optimization, Growth Marketing, Digital Analytics, or Performance Marketing.<br> Proven experience working with the Saudi Arabian market , with a strong understanding of local customer behavior, digital trends, and online purchasing patterns.<br> Strong practical experience with A/B testing, multivariate testing, experimentation frameworks, and hypothesis development .<br> Advanced proficiency with tools such as: Google Analytics 4 (GA4) Google Tag Manager (GTM) Microsoft Clarity Hotjar Mixpanel VWO Optimizely AB Tasty or similar experimentation platforms Strong understanding of conversion funnels, UX/UI principles, customer journey mapping, and landing-page optimization .<br> Proven experience optimizing both lead-generation and e-commerce websites .<br> Demonstrated ability to deliver measurable improvements in conversion rate, CPA, CPL, ROAS, revenue, or lead quality.<br> Strong analytical skills with the ability to work with complex datasets and translate findings into actionable recommendations.<br> Experience working closely with designers, developers, performance marketers, and content teams.<br> Strong understanding of paid media landing-page optimization.<br> Ability to manage multiple CRO projects and client accounts simultaneously within an agency environment.<br> Excellent communication, presentation, and stakeholder-management skills.<br> Strong Arabic and English communication skills.<br> Preferred Qualifications Previous experience working within a digital marketing or advertising agency in Saudi Arabia .<br> Experience managing CRO programs for multiple clients simultaneously.<br> Strong understanding of Saudi e-commerce and lead-generation audiences.<br> Familiarity with CRM data and lead-quality analysis.<br> Experience with Looker Studio or other data visualization tools.<br> Familiarity with HTML, CSS, and JavaScript.<br> Experience working with platforms such as Shopify, WordPress, WooCommerce, or similar CMS/e-commerce platforms.<br> Key Performance Indicators Success in this role may be measured through: Conversion Rate Cost per Lead (CPL) Cost per Acquisition (CPA) Lead Quality Revenue per Visitor Checkout Completion Rate Form Completion Rate Landing Page Conversion Rate A/B Testing Win Rate Experiment Velocity ROAS Improvement Funnel Drop-off Reduction Revenue Growth Generated Through CRO Initiatives Ideal Candidate The ideal candidate is someone who does not rely on assumptions when optimizing digital experiences.<br> They use data, user behavior, experimentation, and continuous testing to determine what actually improves performance.<br> They should be comfortable working in a fast-paced agency environment, managing different client industries, and clearly demonstrating how CRO initiatives have contributed to measurable business results.<br></span> </div>

<p>Our client, a telecom company is seeking an Energy Engineer to support the design, simulation, and evaluation of energy solutions for a wide range of power and renewable energy projects. The role involves performing energy modelling, technical analysis, costing evaluations, and preparing reports to ensure solutions meet customer requirements, technical standards, and commercial objectives. The ideal candidate has a solid understanding of electrical and renewable energy systems, strong analytical skills, and hands-on experience with energy simulation software.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Perform energy simulations and technical analyses for solar, hybrid, battery energy storage (BESS), generator, and other energy solutions.</li><li>Design and evaluate optimized energy solutions based on technical, operational, and financial requirements.</li><li>Support feasibility studies and energy performance assessments for customer projects.</li><li>Assist in sizing renewable energy systems and evaluating different technology options.</li><li>Develop and run energy models using software such as HOMER, PVsyst, and other simulation tools.</li><li>Analyze system performance, energy production, consumption profiles, and lifecycle costs.</li><li>Validate simulation outputs and recommend design improvements where required.</li><li>Prepare technical and financial models to support project proposals and solution selection.</li><li>Conduct lifecycle cost analysis, ROI calculations, and energy savings evaluations.</li><li>Support pricing exercises by providing accurate technical inputs and costing assumptions.</li><li>Collect, validate, and analyze project and site data.</li><li>Prepare technical reports, energy assessment reports, performance analyses, and customer documentation.</li><li>Develop dashboards and analytical reports using advanced Excel.</li><li>Maintain and improve energy modelling templates, simulation tools, and costing databases.</li><li>Document engineering methodologies and ensure compliance with internal standards.</li><li>Support continuous improvement initiatives within the Energy Engineering team.</li><li>Provide technical support to internal departments including Sales, Presales, Projects, and Operations.</li><li>Assist operating entities with technical evaluations and energy-related requests.</li><li>Collaborate with multidisciplinary teams to ensure successful project execution.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Electrical Engineering or Energy Engineering.</li><li>1-3 years of experience in energy engineering, renewable energy, or electrical solution design.</li><li>Experience in solar PV, hybrid power systems, battery storage, or distributed energy solutions is preferred.</li><li>Knowledge of renewable energy technologies and energy systems.</li><li>Experience with energy simulation software such as:</li><ul><li>HOMER</li><li>PVsyst</li><li>Other energy modelling tools is a plus.</li></ul><li>Strong understanding of:</li><ul><li>Solar PV systems</li><li>Battery Energy Storage Systems (BESS)</li><li>Diesel generators</li><li>Hybrid energy solutions</li><li>Electrical power systems</li></ul><li>Advanced Microsoft Excel skills (formulas, data analysis, financial models).</li><li>Knowledge of energy costing and techno-commercial evaluations.</li><li>Strong analytical and problem-solving abilities.</li><li>The candidate must have proficient English, and fluency in French is mandatory.</li></ul>

<p><h4>About Namou Properties</h4> <p>Namou Properties is a growing real estate investment and development company specializing in sourcing high-potential land opportunities across the UAE. We work closely with landowners, brokers, and investors to identify strategic opportunities and drive long-term growth.</p> <p>We're looking for a proactive professional to support our land acquisition efforts remotely from Lebanon.</p> <h4>About the Role</h4> <p>As a Land Acquisition & Research Specialist, you will play an important role in helping Namou identify and secure new land opportunities across the UAE, with a primary focus on Ras Al Khaimah.</p> <p>This is a remote role that combines research, relationship building, lead generation, and coordination. You'll communicate directly with landowners and brokers, identify potential opportunities, and connect qualified leads with our acquisition team.</p> <p>If you're confident communicating with people, enjoy building relationships, and are comfortable conducting online research and outreach, we'd love to hear from you.</p> <h4>Key Responsibilities</h4> <ul> <li>Research and identify potential land opportunities through online platforms, databases, and market research.</li> <li>Contact landowners, brokers, and developers via phone, WhatsApp, email, and other communication channels.</li> <li>Build and maintain strong relationships with real estate professionals and property owners.</li> <li>Qualify leads by collecting key property details (ownership, location, zoning, etc.).</li> <li>Schedule meetings between qualified prospects and the Head of Supply (COO).</li> <li>Manage and update the CRM pipeline with active opportunities.</li> <li>Track market activity, new listings, and investment opportunities.</li> <li>Prepare reports summarizing activities, leads, and market insights.</li> <li>Support the Supply & Inventory team with coordination and administrative tasks.</li> <li>Maintain confidentiality and represent the company professionally at all times.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in Business Administration, Marketing, Communications, or a related field.</li> <li>Comfortable making outbound calls and following up with leads.</li> <li>Strong research and organizational skills.</li> <li>Confident using CRM systems, Microsoft Office, and online research tools.</li> <li>Previous experience in real estate, sales, business development, or customer relations is an advantage.</li> <li>Self-motivated and able to work independently in a remote environment.</li> </ul> <h4>Benefits</h4> <h4>Why Join Namou Properties?</h4> <ul> <li>Access premium UAE real estate opportunities and work with serious investors.</li> <li>Be part of a fast-paced, performance-driven company where your results are recognized and rewarded.</li> <li>Enjoy the flexibility of working fully remotely from Lebanon—no relocation or daily commute required.</li> <li>Join a supportive, collaborative, and professional team that values initiative and growth.</li> </ul></p><p></p>

<p><h4>About Namou Properties</h4> <p>Namou Properties is a growing real estate investment and development company specializing in sourcing high-potential land opportunities across the UAE. We work closely with landowners, brokers, and investors to identify strategic opportunities and drive long-term growth.</p> <p>We're looking for a proactive professional to support our land acquisition efforts remotely from Lebanon.</p> <h4>About the Role</h4> <p>As a Land Acquisition & Research Specialist, you will play an important role in helping Namou identify and secure new land opportunities across the UAE, with a primary focus on Ras Al Khaimah.</p> <p>This is a remote role that combines research, relationship building, lead generation, and coordination. You'll communicate directly with landowners and brokers, identify potential opportunities, and connect qualified leads with our acquisition team.</p> <p>If you're confident communicating with people, enjoy building relationships, and are comfortable conducting online research and outreach, we'd love to hear from you.</p> <h4>Key Responsibilities</h4> <ul> <li>Research and identify potential land opportunities through online platforms, databases, and market research.</li> <li>Contact landowners, brokers, and developers via phone, WhatsApp, email, and other communication channels.</li> <li>Build and maintain strong relationships with real estate professionals and property owners.</li> <li>Qualify leads by collecting key property details (ownership, location, zoning, etc.).</li> <li>Schedule meetings between qualified prospects and the Head of Supply (COO).</li> <li>Manage and update the CRM pipeline with active opportunities.</li> <li>Track market activity, new listings, and investment opportunities.</li> <li>Prepare reports summarizing activities, leads, and market insights.</li> <li>Support the Supply & Inventory team with coordination and administrative tasks.</li> <li>Maintain confidentiality and represent the company professionally at all times.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in Business Administration, Marketing, Communications, or a related field.</li> <li>Comfortable making outbound calls and following up with leads.</li> <li>Strong research and organizational skills.</li> <li>Confident using CRM systems, Microsoft Office, and online research tools.</li> <li>Previous experience in real estate, sales, business development, or customer relations is an advantage.</li> <li>Self-motivated and able to work independently in a remote environment.</li> </ul> <h4>Benefits</h4> <h4>Why Join Namou Properties?</h4> <ul> <li>Access premium UAE real estate opportunities and work with serious investors.</li> <li>Be part of a fast-paced, performance-driven company where your results are recognized and rewarded.</li> <li>Enjoy the flexibility of working fully remotely from Lebanon—no relocation or daily commute required.</li> <li>Join a supportive, collaborative, and professional team that values initiative and growth.</li> </ul></p><p></p>

<div><span >Position: Senior Accountant – Accounting Department,</span></div><div><span >Location: Beirut - Badaro</span></div><div><span >Employment Type: Full-time (Mon to Fri 8:30 to 6:00)</span></div><div><span ><br></span></div><div><span >We are looking for a Senior Accountant to join our team.</span></div><div><span >In this role, you’ll oversee the accuracy, compliance, and efficiency of the company’s accounting operations, including payroll, taxation, financial reporting, reconciliations, and supplier management. You’ll play a key role in ensuring our financial data is reliable and supports informed business decisions across all departments and branches.</span></div><div><span ><br></span></div><div><span ><b>Key Responsibilities</b></span></div><div><span >Accounting Operations</span></div><div><span >• Perform bank reconciliations, data entry, and expense recording.</span></div><div><span >• Process supplier payments and reconcile supplier accounts.</span></div><div><span >• Allocate advances and maintain accurate documentation.</span></div><div><span >• Manage invoice allocations and internet service recharges.</span></div><div><span >• Ensure all receipts and expenses are processed accurately and on time.</span></div><div><span ><br></span></div><div><span >Taxation &amp; Compliance</span></div><div><span >• Prepare and file quarterly and annual tax returns (VAT, RIO, M18, etc.).</span></div><div><span >• Oversee chamber of commerce renewals and municipality tax filings.</span></div><div><span >• Ensure compliance with all local regulatory and statutory requirements.</span></div><div><span >• Prepare documentation for audits and maintain organized financial archives (NSSF, VAT, pay slips, contracts).</span></div><div><span ><br></span></div><div><span >Payroll &amp; Employee Accounting</span></div><div><span >• Prepare monthly payroll including salaries, commissions, and overtime.</span></div><div><span >• Manage NSSF documentation and payments, including employment and resignation forms, annual declarations, and clearance certificates.</span></div><div><span >• Handle related Ministry of Finance procedures.</span></div><div><span ><br></span></div><div><span >Client &amp; Revenue Management</span></div><div><span >• Issue sales invoices and send them to clients.</span></div><div><span >• Follow up on collections via email and phone.</span></div><div><span >• Manage OMT and Wish accounts as part of routine financial operations.</span></div><div><span ><br></span></div><div><span >Collaboration &amp; Support</span></div><div><span >• Support other team members in completing financial tasks.</span></div><div><span >• Contribute to continuous process improvements to enhance efficiency and accuracy.</span></div><div><span >• Perform other accounting-related duties as assigned by the CAO or management.</span></div><div><span ><br></span></div><div><span ><b>Qualifications</b></span></div><div><span >• Bachelor’s degree in Accounting, Finance, or a related field.</span></div><div><span >• 3–5 years of progressive accounting experience.</span></div><div><span >• Strong knowledge of payroll, NSSF, taxation (VAT, income tax, municipality taxes), and financial reporting.</span></div><div><span >• Proficiency in accounting software and MS Office (Excel, Word, Outlook).</span></div><div><span >• Excellent attention to detail and organizational skills.</span></div><div><span >• Ability to manage multiple priorities and meet deadlines.</span></div><div><span >• Strong communication and interpersonal skills.</span></div><div><span >• High level of integrity, confidentiality, and professionalism.</span></div><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Accounting, Finance, or a related field.</p><p>3-5 years of progressive accounting experience.</p><p>Strong knowledge of payroll, NSSF, taxation (VAT, income tax, municipality taxes), and financial reporting.</p><p>Proficiency in accounting software and MS Office (Excel, Word, Outlook).</p><p>Excellent attention to detail and organizational skills.</p><p>Ability to manage multiple priorities and meet deadlines.</p><p>Strong communication and interpersonal skills.</p><p>High level of integrity, confidentiality, and professionalism.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The primary objective of this service is to support the ESCWA Technology Centre (ETC) in the planning, coordination and implementation of the Arab SMEs Summit (ASMES) 2026 and other ETC events and programmes. The assignment will contribute to the effective delivery of logistical, operational and administrative activities, including participant management, travel and accommodation arrangements, venue and exhibitor coordination, registration processes, visa facilitation, accessibility arrangements and on-site event support, ensuring the smooth and successful execution of ETC activities.<br> Work Location<br>ETC Amman<br> Expected duration<br>3 months<br> Duties and Responsibilities<br>Background The ESCWA Technology Centre (ETC) is preparing for the Arab SMEs Summit (ASMES) 2026, a flagship regional event that will bring together entrepreneurs, SMEs, policymakers, development partners, private sector representatives, innovation ecosystem actors and support organizations from across the Arab region. The Summit will serve as a platform for showcasing entrepreneurship, innovation, digital transformation initiatives, SME success stories and strategic partnerships. To support the successful delivery of ASMES 2026 and other ETC events and programmes, ETC seeks an Individual Contractor to provide logistical, operational and administrative support across all stages of event planning and implementation. The Contractor will support participant services, travel and accommodation arrangements, venue coordination, exhibitor management, registration processes, visa facilitation, accessibility arrangements and overall event operations to ensure the smooth and professional execution of ETC activities. The IC will work under the supervision of the Executive Director of The ESCWA Technology Centre (ETC). In particular, the Project Coordinator will be tasked to do the following: Tasks and Responsibilities 1. Coordinate logistical and operational arrangements for ASMES 2026 and other ETC events, workshops and meetings, including venue coordination, catering, audiovisual services, interpretation, signage and event materials. 2. Support participant management and registration processes, including invitations, confirmations, participant communications, registration tracking and distribution of event-related information and materials. 3. Coordinate the preparation and distribution of participant badges, maintaining accurate participant records and supporting the effective management of participant access during events. 4. Coordinate with the relevant teams handling travel, visas, local transportation, accommodation and other participant-related logistical arrangements, ensuring effective communication, coordination and follow-up with participants and service providers as required. 5. Provide administrative and coordination support for visa-related processes, including the collection, tracking and follow-up of required documentation and communications with participants and relevant stakeholders. 6. Support exhibitor, partner and stakeholder coordination activities, including booth allocation, exhibitor communications, setup requirements and operational support during events. 7. Facilitate accessibility and participant support arrangements, including coordination of reasonable accommodations and services to ensure inclusive participation of persons with disabilities and other attendees with specific requirements. 8. Provide on-site event coordination and general administrative support, including participant assistance, speaker and VIP coordination, troubleshooting logistical matters, maintaining event records and supporting post-event reporting and follow-up activities. The Individual Contractor will work under the supervision of the Acting Director of the ESCWA Technology Centre.<br> Qualifications/special skills<br>A Bachelor’s degree in Business Administration, Event Management, Hospitality Management, Marketing, Sales, Communications, Public Administration, Logistics, Project Management, or a related field relevant to event coordination, conference management, stakeholder engagement and administrative support is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 5 years of practical experience encompassing project coordination, program administration, program management assistance, and other relevant fields closely associated with the role is required. Event Coordination, Logistics and Administrative Support: Demonstrated experience in supporting the planning and implementation of conferences, exhibitions, workshops and events, including participant coordination, registration management, travel and accommodation arrangements, venue liaison, exhibitor support and logistical operations. Strong organizational, communication and stakeholder coordination skills are required. Organizational Skills: The ability to efficiently manage tasks, time, and resources, ensuring clear project coordination and prioritization is requried. Attention to Details: Meticulously reviewing work to identify and correct errors or inconsistencies is desirable. Flexibility: Adaptability to changing tasks, roles, and responsibilities in dynamic work environments is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

Role Overview <br>Build production AI systems for clients. You'll design and ship agentic workflows on Claude and AWS Bedrock AgentCore, retrieval systems backed by Bedrock Knowledge Bases, and MCP-based automations that connect directly into client tool stacks (Notion, Linear, HubSpot, AWS, Google Workspace, and more). This is a hands-on build role. You will write code, deploy infrastructure, and sit in client rooms explaining why the system behaves the way it does. <br>Tasks & Responsibilities <br>Design and build applied AI systems on Claude and AWS Bedrock AgentCore: RAG pipelines backed by Bedrock Knowledge Bases, agentic workflows, and multi-tool orchestration via MCP. <br>Own delivery of AI components end-to-end: architecture, implementation, evaluation, and post-launch monitoring. <br>Integrate Claude-based agents with client infrastructure and business tools via MCP servers (HubSpot, Notion, Linear, Google Workspace). <br>Translate ambiguous client problems into scoped technical builds with clear success criteria and numbers attached. <br>Document architecture and decisions in the client's Notion record so infra details never live only in someone's head. <br>Work alongside Pre-Sales Engineers during scoping calls to validate technical feasibility before commitments are made. <br>Select and tune the right model, retrieval strategy, and Knowledge Base configuration per use case. <br>Build and maintain eval suites (offline test sets, regression checks, LLM-as-judge scoring) that catch quality drift before a client does. <br>Design agentic control flow: tool-selection logic, retry/fallback paths, and guardrails against runaway loops or unsafe tool calls. <br>Instrument production systems with logging, tracing, and cost/latency dashboards to debug a bad output from a client. <br>Write modular infrastructure as code (Terraform) for AI workloads on AWS. <br>Conduct architecture reviews on other engineers' AI builds and flag failure modes before they ship. <br>Competencies <br>Can explain to a client, in plain language, why an agent made the tool call it made <br>Comfortable debugging a production LLM failure under time pressure, not just in a notebook <br>Can wire an MCP server into an agent and debug why a tool call didn't fire <br>Education, Experience & Language <br>Master's degree in Computer Science or equivalent <br>Previous experience building and shipping production ML/AI systems <br>Fluent in English and Arabic <br>Tools & Certifications <br>Strong Python engineering; comfort with AWS <br>Practical experience with LLM application patterns: RAG, agentic tool-use via MCP, prompt engineering, evaluation design <br>Hands-on experience with AWS Bedrock AgentCore and Bedrock Knowledge Bases <br>Nice to have: AWS Certified Machine Learning Engineer – Associate, AWS Certified Generative AI Developer – Professional, AWS Certified Solutions Architect – Associate or Professional, AWS Certified Developer – Associate, AWS Certified Security – Specialty (relevant given our compliance posture) <br>To Apply visit: https://digicosolutions.bamboohr.com/careers/33

Location: Lebanon <br>Travel: Frequent travel to Africa <br>About the Role <br>We are looking for an experienced and highly skilled Chef Patisserie & Bakery to join our team. The position will be based in Lebanon, with frequent travel to our companies, branches, and customers across Africa. <br>The Chef will provide professional culinary, pastry, bakery, and gelato consultancy and technical support, while also working hands-on with our teams and customers to develop products, conduct demonstrations, provide training, and support the growth of our business across African markets. <br>Key Responsibilities <br>Develop, test, and standardize recipes for gelato, ice cream, bakery, and patisserie. <br>Provide professional chef consultancy and technical support to our companies and customers in Africa. <br>Travel frequently to African markets to conduct customer visits, product demonstrations, training, trials, and technical consultancy. <br>Work hands-on with chefs, production teams, and customers to improve products and production techniques. <br>Develop recipes and product applications according to customer requirements and local market needs. <br>Train internal teams, customers, chefs, and staff on the proper use and application of products. <br>Support customers in troubleshooting technical and production challenges. <br>Work closely with Sales and Marketing teams to support product launches, customer development, and market expansion. <br>Assist in increasing product utilization through new recipes, applications, and demonstrations. <br>Maintain high standards of quality, consistency, hygiene, food safety, and presentation. <br>Prepare and maintain recipes, product specifications, trial results, and technical reports. <br>Stay updated on new trends, techniques, ingredients, and innovations in gelato, bakery, and patisserie. <br>Requirements & Qualifications <br>Minimum 10 years of professional experience in Ice Cream/Gelato, Bakery, and Patisserie. <br>Bachelor’s Degree in Hotel Management, Hospitality Management, Culinary Arts, Pastry & Bakery Arts, or a related field. <br>Strong technical expertise in gelato, ice cream, bakery, pastry, and professional kitchen operations. <br>Previous experience in hotels, hospitality, restaurants, professional kitchens, food service, or a similar environment is highly preferred. <br>Proven experience in recipe development, product applications, product testing, and technical consultancy. <br>Strong leadership, communication, presentation, and training skills. <br>Creative, organized, detail-oriented, and customer-focused. <br>Ability to work independently and collaboratively with different teams and customers. <br>Willingness and flexibility to travel frequently across Africa. <br>Fluent English is required; French is an advantage. <br>Culinary, pastry, bakery, gelato, or hospitality certifications are an advantage. <br>What We Are Looking For <br>We are looking for a professional who combines strong culinary expertise with technical and consulting skills—someone who can work as a Chef, Pastry Chef, Baker, and Gelato/Ice Cream specialist, while also supporting customers, training teams, developing recipes, and representing the company professionally across African markets. <br>If you are passionate about culinary innovation, product development, customer support, and international exposure, we would be pleased to hear from you

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br></span><p>Senior Specialist - Marketing</p><br><br><br>Job Scope <br><p>As a Senior Marketing Specialist, you will be responsible for leading the planning, coordination, execution, and operational management of the VMware marketing program across the MET (Middle East &amp; Turkey) region. You will own a significant annual marketing budget and ensure its effective utilization to support regional business objectives.<br>Working closely with Broadcom, internal sales, channel managers and marketing team, agencies, and vendors, you will drive the successful delivery events and of integrated marketing campaigns and while ensuring compliance with Broadcom and MBCOM processes, regional priorities, and governance requirements.<br>This role combines strategic marketing planning with strong project management and operational excellence, requiring the ability to manage multiple initiatives across different countries while maintaining high standards of execution.</p><br><br><br>Main Duties and Responsibilities <br><ul> <li>Own the planning, execution, and continuous optimization of the marketing program across the MET region.</li> <li>Develop and maintain the annual marketing plan, ensuring alignment with regional business priorities and vendor objectives.</li> <li>Manage the allocated marketing budget, including planning, forecasting, tracking, reconciliation, and reporting.</li> <li>Own the planning, coordination, and delivery of Customer events across multiple formats—from large-scale events to webinars, seminars, roundtables, and networking sessions. Coordinate MBCOM's participation in external industry conferences and ensure successful event execution from concept through post-event reporting.</li> <li>Coordinate closely with Broadcom, internal stakeholders, partners, agencies, and external vendors to ensure the successful delivery of all marketing activities.</li> <li>Manage the operational aspects of the program, including activity registration within required systems, approval workflows, budget administration, claims management, procurement coordination, and reporting.</li> <li>Monitor campaign and event performance, analyze results, prepare performance reports, and recommend improvements to maximize ROI and marketing effectiveness.</li> <li>Ensure all marketing activities comply with Broadcom and MBCOM policies, processes, and governance requirements.</li> <li>Build and maintain strong relationships with internal stakeholders, partners, and vendors to ensure effective collaboration and successful program delivery.</li> </ul><br><br>Position Requirements <br><br>Education <br><p>Bachelor’s degree in Marketing or Advertising</p><br><br><br>Experience <br><ul> <li>5+ years of experience in B2B marketing, preferably within the IT, technology.</li> <li><span>Proven experience in planning and executing Events &amp; Conferences.</span></li> <li><span>Experience managing marketing budgets and multiple concurrent projects.</span></li> <li><span>Experience working with regional or international teams across multiple countries.</span></li> <li><span>Experience leveraging LinkedIn and digital marketing for B2B marketing.</span></li> <li><span>Experience with partner marketing, MDF programs, or vendor-funded marketing activities is considered an advantage.</span></li> <li>Familiarity with marketing automation platforms and CRM systems (e.g., Salesforce, Marketo, Constant Contacts).</li> <li><span>Strong understanding of modern B2B marketing tools, digital marketing, and event management.</span></li> <li><span>Proficiency in Microsoft Office, particularly Excel and PowerPoint.</span></li> <li><span>Excellent written and spoken English (French &amp; Arabic is considered as an advantage)</span></li> <li><span>Willingness to travel occasionally within the MET region.</span></li> </ul> <p>#LI-DNI</p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Namou Properties Namou Properties is a growing real estate company focused on innovation, smart investment opportunities, and building data-driven systems that improve how we operate and scale.<br> About the Role We are looking for a detail-oriented Remote QA Engineer to join the team behind our internal ERP platform.<br> You will be responsible for ensuring the quality, reliability, and data integrity of a system that supports core business operations.<br> This role combines manual and automated testing, close collaboration with developers and the product team, and a strong emphasis on clear documentation and communication.<br> Key Responsibilities Design, write, and execute test cases for new features and enhancements across ERP modules Perform integration testing to validate how different modules and external systems exchange data Automate repetitive test scenarios using tools such as Selenium Write SQL queries to verify data accuracy and integrity across database tables Test backend services and RESTful APIs using tools such as Postman Document, track, and manage bugs through their full lifecycle, following the team's workflow Investigate complex system issues, isolate root causes, and communicate findings clearly to developers and stakeholders Participate in sprint planning and UAT cycles, and contribute to improving QA processes and test documentation Maintain organized, well-structured records of test cases, bug reports, and QA processes Why Join Namou Properties Fully remote role with flexibility and autonomy Opportunity to work on real ERP automation and data-driven systems that directly impact business operations Exposure to modern technologies, automation tools, AI solutions, and scalable business platforms High ownership role where your contributions will directly improve how the company operates and grows Collaborative environment with close interaction with developers, product teams, and business stakeholders Competitive compensation with opportunities for professional growth and career development 1–3 years of experience in software quality assurance or testing Understanding of core business processes (e.<br>g., inventory, supply, sales) and how they flow through ERP systems Hands-on experience with integration testing across modules and external systems Working knowledge of test automation tools such as Selenium Ability to write SQL queries to validate data accuracy and integrity Solid understanding of APIs and RESTful services, with experience using Postman or similar tools Basic scripting knowledge (e.<br>g., Python, JavaScript) to support test automation Strong analytical thinking and root-cause analysis skills Excellent written and verbal communication skills for reporting bugs and issues clearly Highly organized, with strong documentation habits for bugs, processes, and test cases Nice to Have Experience documenting and managing bugs in Jira Exposure to ERP, CRM, or other enterprise business systems</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Outsourcing Staffing Advantage is a Boutique Business Process Outsourcing (BPO) firm specializing in providing high-quality remote professionals to businesses across the United States.<br> We are seeking organized, detail-oriented, and customer-focused E-commerce Virtual Assistants to join our talent pool.<br> In this role, you will support online retailers by managing product listings, processing orders, maintaining inventory, assisting customers, and ensuring the smooth day-to-day operation of e-commerce stores across multiple online marketplaces.<br> Key Responsibilities Create, update, and optimize product listings across e-commerce platforms.<br> Process customer orders and monitor order fulfillment.<br> Respond to customer inquiries via email, chat, or marketplace messaging systems.<br> Maintain accurate inventory levels and update product availability.<br> Conduct product and competitor research to identify new opportunities.<br> Process returns, exchanges, refunds, and customer claims.<br> Generate sales, inventory, and performance reports.<br> Monitor product pricing and marketplace compliance.<br> Coordinate with suppliers, fulfillment centers, and internal teams as needed.<br> Ensure accurate product information, images, and descriptions are maintained across all platforms.<br> Opportunity to work on diverse and exciting projects.<br> Supportive and collaborative work environment.<br> Weekly payments.<br> Weekends off.<br> Growth opportunities.<br> 2+ years of experience in e-commerce, marketplace management, or a related role.<br> Experience working with platforms such as Shopify, Amazon Seller Central, Walmart Marketplace, Etsy, eBay, or similar.<br> Customer service experience with strong problem-solving skills.<br> Proficiency with Microsoft Excel or Google Sheets.<br> Strong attention to detail and organizational skills.<br> Excellent written and verbal English communication skills.<br> Ability to manage multiple priorities in a fast-paced remote environment.<br> Reliable internet connection and a dedicated home office setup.<br> English proficiency at a C1 level or higher (written and verbal) with a slight to neutral accent.<br> Availability to work during Eastern Time (ET) business hours Preferred Qualifications Experience with inventory management software such as Cin7, Zoho Inventory, Fishbowl, or similar.<br> Experience with product research tools such as Helium 10, Jungle Scout, Keepa, or similar.<br> Familiarity with listing optimization and basic SEO for e-commerce marketplaces.<br> Experience managing multiple online stores simultaneously.<br> Knowledge of order fulfillment processes, shipping platforms, and logistics.<br> Experience supporting U.<br>S.-based e-commerce businesses.<br> Associate's or bachelor's degree in business administration, Marketing, E-commerce, or a related field (preferred but not required).<br> Familiarity with AI productivity tools such as ChatGPT, Claude, or Microsoft Copilot to improve workflow efficiency.<br></span> </div>

<p><h4>Description</h4> <p>Aspire Software is looking for an AI developer to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the job</h4> <p>We're looking for a mid-level AI product engineer to join the RentWorks Plus team. You'll sit at the intersection of QA, AI automation, and product engineering — designing automated test suites, building intelligent workflows, and creating AI-powered tools that directly shape how our customers experience the product.</p> <h4>What you'll be doing</h4> <ul> <li>Design, build, and maintain automated end-to-end test suites using Playwright</li> <li>Write and maintain BDD-style tests using Cucumber (Gherkin)</li> <li>Build and manage N8N automation workflows for testing pipelines, customer support, sales, and internal ops</li> <li>Maintain an automated quality dashboard with scheduled test runs, health checks, and trend reporting</li> <li>Develop AI-powered features using Claude AI — smart test generation, failure triage, and support agents</li> <li>Evolve the RW+ AI customer support agent and HubSpot integrations</li> <li>Contribute to product features on the React front-end and NestJS back-end</li> <li>Collaborate with product and engineering teams to translate business needs into scalable automated solutions</li> </ul> <h4>Requirements</h4> <ul> <li>3–5 years of software engineering or QA automation experience</li> <li>Hands-on experience with Playwright or similar E2E testing frameworks</li> <li>Experience with Cucumber, Gherkin, or other BDD frameworks</li> <li>Proficiency in Python for scripting and automation</li> <li>Knowledge of Pytest, Jest, or Vitest for test automation</li> <li>Experience with API testing tools: Postman, Supertest, or REST Assured</li> <li>Familiarity with N8N or similar workflow automation tools</li> <li>Experience working with LLM APIs (Claude, OpenAI, or similar)</li> <li>Solid understanding of REST APIs, webhooks, and integration patterns</li> <li>Familiarity with CI/CD pipelines (GitHub Actions, Jenkins) for automated test integration</li> <li>Experience with test reporting tools such as Allure or HTML reporters</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience with React and NestJS</li> <li>Familiarity with HubSpot integrations or CRM automation</li> <li>Experience with prompt engineering and AI agent design</li> <li>Familiarity with Docker, CI/CD, or DevOps basics</li> <li>Background in SaaS or B2B enterprise software</li> </ul> <h4>Bonus: Car rental domain knowledge</h4> <p>Candidates with car rental industry experience are strongly preferred:</p> <ul> <li>Experience building or working with car rental / fleet management software</li> <li>Knowledge of reservations, rental agreements, rate management, CDW/LDW/PAI, ACRISS classification</li> <li>Prior exposure to platforms like RentWorks, Thermeon, or similar RMS solutions</li> <li>Understanding of RevPAD, Direct Bill, or channel management concepts</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Aspire Software is looking for a Customer Support Representative to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>Role overview</h4> <p>We're looking for a Customer Support Specialist to be the front line for our merchants and ISV (Independent Software Vendor) partners. You'll be the first point of contact when something isn't working — a transaction issue, an onboarding question, a statement discrepancy — and you'll own it from first response to resolution. This is a great role for someone who's detail-oriented, calm under pressure, and genuinely enjoys solving problems for people.</p> <h4>What you'll do</h4> <ul> <li>Respond to merchant and partner inquiries via email, phone, and chat in a timely, professional, and empathetic manner</li> <li>Troubleshoot payment processing issues, including failed transactions, settlement/deposit questions, and terminal or gateway connectivity problems</li> <li>Assist merchants with onboarding and boarding-related questions, escalating processor issues (e.g., Adyen) where needed</li> <li>Support dispute and chargeback inquiries, guiding merchants through documentation and response requirements</li> <li>Track and manage support tickets to resolution using our internal ticketing/CRM tools, maintaining accurate case notes</li> <li>Identify patterns in recurring issues and flag them to Product and Operations for longer-term fixes</li> <li>Collaborate cross-functionally with Product, Engineering, and Sales teams to resolve complex or escalated issues</li> <li>Maintain and contribute to internal knowledge base articles and merchant-facing help documentation</li> <li>Meet or exceed team SLAs for response time, resolution time, and customer satisfaction</li> </ul> <h4>Requirements</h4> <h4>What we're looking for</h4> <ul> <li>1–3 years of experience in customer support, client services, or a similar role — payments, fintech, or SaaS experience is a strong plus</li> <li>Excellent written and verbal communication skills; able to explain technical concepts in plain language</li> <li>Strong problem-solving instincts and comfort navigating ambiguity</li> <li>Experience with CRM/ticketing platforms (e.g., HubSpot, Zendesk, Intercom) preferred</li> <li>Basic understanding of payment processing concepts (transactions, settlements, chargebacks) is a plus — we'll train the rest</li> <li>Highly organized, with the ability to manage multiple open cases simultaneously</li> <li>A customer-first mindset paired with the judgment to know when to escalate</li> </ul> <h4>Nice to have</h4> <ul> <li>Familiarity with Adyen, Stripe, or other payment processor/PSP ecosystems</li> <li>Experience supporting software partners (ISVs) rather than just end consumers</li> <li>Exposure to healthcare, legal, or professional services verticals</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Aspire Software is looking for a Customer Support Representative to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>Role overview</h4> <p>We're looking for a Customer Support Specialist to be the front line for our merchants and ISV (Independent Software Vendor) partners. You'll be the first point of contact when something isn't working — a transaction issue, an onboarding question, a statement discrepancy — and you'll own it from first response to resolution. This is a great role for someone who's detail-oriented, calm under pressure, and genuinely enjoys solving problems for people.</p> <h4>What you'll do</h4> <ul> <li>Respond to merchant and partner inquiries via email, phone, and chat in a timely, professional, and empathetic manner</li> <li>Troubleshoot payment processing issues, including failed transactions, settlement/deposit questions, and terminal or gateway connectivity problems</li> <li>Assist merchants with onboarding and boarding-related questions, escalating processor issues (e.g., Adyen) where needed</li> <li>Support dispute and chargeback inquiries, guiding merchants through documentation and response requirements</li> <li>Track and manage support tickets to resolution using our internal ticketing/CRM tools, maintaining accurate case notes</li> <li>Identify patterns in recurring issues and flag them to Product and Operations for longer-term fixes</li> <li>Collaborate cross-functionally with Product, Engineering, and Sales teams to resolve complex or escalated issues</li> <li>Maintain and contribute to internal knowledge base articles and merchant-facing help documentation</li> <li>Meet or exceed team SLAs for response time, resolution time, and customer satisfaction</li> </ul> <h4>Requirements</h4> <h4>What we're looking for</h4> <ul> <li>1–3 years of experience in customer support, client services, or a similar role — payments, fintech, or SaaS experience is a strong plus</li> <li>Excellent written and verbal communication skills; able to explain technical concepts in plain language</li> <li>Strong problem-solving instincts and comfort navigating ambiguity</li> <li>Experience with CRM/ticketing platforms (e.g., HubSpot, Zendesk, Intercom) preferred</li> <li>Basic understanding of payment processing concepts (transactions, settlements, chargebacks) is a plus — we'll train the rest</li> <li>Highly organized, with the ability to manage multiple open cases simultaneously</li> <li>A customer-first mindset paired with the judgment to know when to escalate</li> </ul> <h4>Nice to have</h4> <ul> <li>Familiarity with Adyen, Stripe, or other payment processor/PSP ecosystems</li> <li>Experience supporting software partners (ISVs) rather than just end consumers</li> <li>Exposure to healthcare, legal, or professional services verticals</li> </ul></p><p></p>

Company Description - Software Solutions is a leading provider of software and IT solutions with over 35 years of experience, serving clients in Lebanon, Saudi Arabia, Qatar, and across the MENA region. Supported by a team of more than 200 professionals, the company delivers high-quality, integrated solutions that streamline business processes and enable digital transformation. The company offers a wide range of products, including ERP systems with HR and payroll modules, specialized payroll and school systems, POS, e-commerce platforms, mobile sales automation, and warehouse management solutions. The company maintains strong partnerships with global technology leaders such as SAP, Microsoft, LS Retail, Odoo, and others, ensuring access to advanced tools and best practices. With a robust project management approach, the company focuses on seamless implementation and tailored solutions that help organizations grow and operate more efficiently. <br> <br>Role Description The HR Payroll Functional Consultant is a full-time, on-site role based in Ras Beirut. This role is responsible for analyzing client HR and payroll requirements, configuring and testing payroll modules, and ensuring accurate and compliant payroll processes within the company's software solutions. Day-to-day tasks include gathering and documenting business needs, designing functional workflows, supporting data migration, and validating payroll calculations, tax rules, and employee benefits setup. The consultant collaborates closely with clients and internal technical teams to provide training, resolve functional issues, optimize HR and payroll processes, and support system updates or enhancements. The role also involves preparing user documentation, conducting system demonstrations, and contributing to continuous improvement of the company's HR and payroll offerings. <br> <br>Qualifications <br> <br> <br> <br> Candidates should possess strong skills in Payroll Administration and Payroll Services, including payroll configuration, processing, and compliance. <br> Candidates should possess solid Human Resources (HR) knowledge, with experience in HR policies, employee records management, and HR workflows. <br> Candidates should possess robust Analytical Skills, including the ability to interpret data, diagnose issues, and propose process improvements. <br> Candidates should possess understanding of Employee Benefits, including setup and management of benefits, allowances, and deductions. <br> Bachelor's degree in HR, Business Administration, Accounting, Information Systems, or a related field. <br> Experience implementing or supporting HR and payroll modules within ERP or business software solutions. <br> Familiarity with regional labor laws and payroll regulations in Lebanon and the broader MENA region. <br> Strong communication and client-facing skills, with the ability to conduct trainings and workshops. <br> Proficiency in MS Excel and HR/payroll reporting; experience with major ERP platforms is an advantage. <br> Ability to work collaboratively in cross-functional teams and manage multiple projects or client engagements

Job Summary: <br>We are looking for a Receivables Accountant to process all types of financial transactions, including handling of accounts receivable, recording journal entries, reconciling bank statements and supporting collections and aging follow-up. The role also includes follow-up on various regulatory aspects including handling and follow-up on built property tax and municipality declarations for the Group’s various real estate properties. To succeed in this position, you will need to be highly flexible, accurate and efficient—adding value to the accounting team and upholding our organization’s values. <br> <br>Responsibilities: <br> <br>• Issue invoices, credit notes, debit notes, and receipts accurately and on a timely basis. <br>• Follow up on accounts receivable and ensure proper collection and recording of payments. <br>• Reconcile client accounts regularly and ensure that no discrepancies or outstanding variances exist between the accounting records and client statements. <br>• Record daily financial transactions and related journal entries in the accounting system. <br>• Assist in preparing and updating the aging report and follow up on overdue balances. <br>• Ensure that all cash collections are properly allocated in the system according to the related items and branches. <br>• Support the handling of petty cash transactions. <br>• Reply promptly and professionally to all client requests and inquiries related to invoices, statements, receipts, balances, and payments. <br>• Maintain and regularly update tracking sheets related to invoices, receipts, collections, and customer accounts. <br>• Prepare periodic reports related to parking revenue, community revenue, and other receivable-related reports. <br>• Coordinate with internal departments to ensure accuracy of billing and collection processes. <br>• Support the accounting team during month-end and year-end closing activities. <br>• Ensure compliance with company policies, accounting standards, and applicable regulations. <br>• Maintain organized records and supporting documents for all receivable transactions. <br>• Monitor customer balances and follow up on pending payments when needed. <br>• Assist in preparing account statements and confirmations for clients and auditors. <br>• Ensure proper filing and archiving of accounting and receivable documents. <br>• Monitor customer credit limits and flag any exposures or risks to management on a timely basis. <br>• Track and report key receivables KPIs (e.g., Days Sales Outstanding, collection rate, overdue ratio) and provide variance analysis. <br>• Investigate and resolve customer disputes, discrepancies, and short payments, escalating to management when needed. <br>• Assist management with ad hoc financial and administrative tasks when required. <br>Requirements: <br>• Bachelor's degree in accounting, finance or any related field <br>• Minimum of 4 – 5 years of experience in accounting <br>• Hands-on experience with an accounting system (Dolphin or equivalent) <br>• Certifications (CPA, CA, ACCA or equivalent) are a plus <br>• Firm grasp of accounting principles <br> <br>Qualifications: <br>• Advanced proven MS Excel skills <br>• Analytical mind with strong conceptual and problem-solving skills <br>• Meticulousness and attention to detail <br>• Superb organizational skills <br>• Ability to work under pressure and meet tight deadlines <br>• Ability to work independently and as part of a team <br>• Ability to maintain confidentiality