Laboratory Specialist Jobs in Lebanon
495 Jobs Found
Job Summary
<br>Responsible for a range of duties related to stock management and the oversight of material. It includes coordination, organization, inventory Issuance, and material receiving.
<br>
<br>
<br>
<br>Duties
<br>Administering stock control and supervise a regular stock count for warehouses.
<br>Maintain inventory levels to ensure smooth production.
<br>Oversee receiving functions related to purchased material and incoming supplies.
<br>Manage and monitor storage of purchased items and material in all cells.
<br>Create plans, forecasts, and schedules relating to materials requirements.
<br>Work closely with Storekeeper, Procurement and Logistics Specialist to ensure availability of material required for the scheduled project.
<br>Monitor quality control and contribute to keeping the warehouse capacity at optimal levels.
<br>Update stock in/out transactions in the inventory system accurately and timely.
<br>Prepare and issue a monthly stock statement report for management review.
<br>
<br>
<br>Qualifications
<br>Degree: Bachelor’s degree in Supply chain or Business Administration.
<br>Language: Excellent command of English both spoken and written.
<br>Experience: +6 years of experience in supply chain and stock management in manufacture industry.
<br>Technical Knowledge: Proficiency in ERP systems, MS Office, and supply chain software
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b> Role Overvie</b>w We're looking for a Customer Support Specialist to be the front line for our merchants and ISV (Independent Software Vendor) partners. You'll be the first point of contact when something isn't working a transaction issue, an onboarding question, a statement discrepancy and you'll own it from first response to resolution. This is a great role for someone who's detail-oriented, alm under pressure, and genuinely enjoys solving problems for people. What You'll Do Respond to merchant and partner inquiries via email, phone, and chat in a timely, professional, and empathetic manner Troubleshoot payment processing issues, including failed transactions, settlement/deposit questions, and terminal or gateway connectivity problems Assist merchants with onboarding and boarding-related questions, escalating processor issues (e.g., Adyen) where needed Support dispute and chargeback inquiries, guiding merchants through documentation and response requirements Track and manage support tickets to resolution using our internal ticketing/CRM tools, maintaining accurate case notes Identify patterns in recurring issues and flag them to Product and Operations for longerterm fixes Collaborate cross-functionally with Product, Engineering, and Sales teams to resolve complex or escalated issues Maintain and contribute to internal knowledge base articles and merchant-facing help documentation Meet or exceed team SLAs for response time, resolution time, and customer satisfaction</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>1 3 years of experience in customer support, client services, or a similar role payments, fintech, or SaaS experience is a strong plus Excellent written and verbal communication skills; able to explain technical concepts in plain language Strong problem-solving instincts and comfort navigating ambiguity Experience with CRM/ticketing platforms (e.g., HubSpot, Zendesk, Intercom) preferred Basic understanding of payment processing concepts (transactions, settlements, chargebacks) is a plus we'll train the rest Highly organized, with the ability to manage multiple open cases simultaneously A customer-first mindset paired with the judgment to know when to escalate</p><p>Nice to Have Familiarity with Adyen, Stripe, or other payment processor/PSP ecosystems Experience supporting software partners (ISVs) rather than just end consumers Exposure to healthcare, legal, or professional services verticals'</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Aspire Software is looking for a Technical Support Specialist to join our team in Lebanon. Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p><p>Role Overview</p><p>We are seeking a hands-on Technical Support Specialist (Level 1 / Level 2) to provide end-to-end technical support for a member management, dues collection, and dispatch platform used by trade unions across the United States. The application is built on a Microsoft Access front end installed on client systems, backed by a SQL Server database. This is a blended support and maintenance role: the work is primarily support-focused diagnosing and resolving clientreported issues but the successful candidate will be comfortable reading, modifying, and testing code (SQL, VBA, and legacy application logic) to resolve defects directly rather than simply triaging and escalating. The role replaces developer capacity on the team, so the emphasis is on bug fixes, issue resolution, and ongoing maintenance rather than net-new feature development.</p><p>Key Responsibilities</p><ul><li>Own client-reported issues end to end from intake and triage through diagnosis, resolution, testing, and closure.</li><li>Provide both Level 1 (frontline troubleshooting) and Level 2 (deeper technical diagnosis and remediation) support.</li><li>Remotely access client systems (via remote desktop tools such as TeamViewer, AnyDesk, or Zoom) to investigate and resolve issues.</li><li>Diagnose and fix defects in the application, including reading and modifying VBA scripts, Access forms/queries/modules, and SQL Server objects (queries, stored procedures, views).</li><li>Write, modify, and test SQL to investigate data issues, correct records, and validate fixes against the SQL Server back end.</li><li>Troubleshoot application functionality, connectivity, configuration, and data-integrity problems in a Microsoft Access / SQL Server environment.</li><li>Reproduce reported bugs, identify root cause, implement fixes, and verify resolution before returning to the client.</li><li>Escalate genuinely complex or architectural issues to senior engineers, with clear documentation of steps taken and findings.</li><li>Document resolutions, maintain support logs, and contribute to the internal knowledge base to reduce recurrence</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>2 5 years of experience in IT technical support, application support, or a technical helpdesk role.</p><p>Fluency in English strong written and verbal communication, sufficient for direct interaction with a North American client base.</p><p>Good SQL skills able to read, write, modify, and test SQL queries against SQL Server (SELECT, joins, filtering, and basic data correction).</p><p>Ability to debug Microsoft applications and legacy tech stacks, including Microsoft Access and VBA scripting able to read, understand, and modify existing code to resolve defects.</p><p>Strong understanding of Windows environments and desktop application troubleshooting.</p><p>Familiarity with remote access tools (e.g., TeamViewer, AnyDesk, Zoom) for supporting client systems.</p><p>Availability to work 9:00 AM 5:00 PM EST, aligned to the North American client base.</p><p>Ability to work independently, manage a queue of issues, and follow escalation procedures.</p><p>Preferred Skills</p><ul><li>Experience supporting or maintaining Microsoft Access applications with a SQL Server back end.</li><li>Working knowledge of SQL Server administration concepts (stored procedures, views, indexing, backups).</li><li>Prior experience in a software support / bug-fix / maintenance capacity as opposed to pure feature development.</li><li>Exposure to membership, dues, dispatch, or association management software (or comparable line-of-business systems).</li><li>Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Fundamentals, or SQL-related credentials).</li></ul><p>Soft Skills</p><ul><li>Problem-solving mindset with strong attention to detail and a focus on root-cause resolution.</li><li>Clear, professional, and patient communication with clients.</li><li>Ability to remain calm under pressure and manage multiple concurrent issues.</li><li>Self-directed and reliable when working remotely across time zones.</li></ul><p></p></section>
<p><h4>Description</h4>
<p>Aspire Software is looking for a Technical Support Specialist to join our team in Lebanon.</p>
<p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p>
<h4>Role overview</h4>
<p>We are seeking a hands-on Technical Support Specialist (Level 1 / Level 2) to provide end-to-end technical support for a member management, dues collection, and dispatch platform used by trade unions across the United States. The application is built on a Microsoft Access front end installed on client systems, backed by a SQL Server database. This is a blended support and maintenance role: the work is primarily support-focused — diagnosing and resolving client-reported issues — but the successful candidate will be comfortable reading, modifying, and testing code (SQL, VBA, and legacy application logic) to resolve defects directly rather than simply triaging and escalating. The role replaces developer capacity on the team, so the emphasis is on bug fixes, issue resolution, and ongoing maintenance rather than net-new feature development.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Own client-reported issues end to end — from intake and triage through diagnosis, resolution, testing, and closure.</li>
<li>Provide both Level 1 (frontline troubleshooting) and Level 2 (deeper technical diagnosis and remediation) support.</li>
<li>Remotely access client systems (via remote desktop tools such as TeamViewer, AnyDesk, or Zoom) to investigate and resolve issues.</li>
<li>Diagnose and fix defects in the application, including reading and modifying VBA scripts, Access forms/queries/modules, and SQL Server objects (queries, stored procedures, views).</li>
<li>Write, modify, and test SQL to investigate data issues, correct records, and validate fixes against the SQL Server back end.</li>
<li>Troubleshoot application functionality, connectivity, configuration, and data-integrity problems in a Microsoft Access / SQL Server environment.</li>
<li>Reproduce reported bugs, identify root cause, implement fixes, and verify resolution before returning to the client.</li>
<li>Escalate genuinely complex or architectural issues to senior engineers, with clear documentation of steps taken and findings.</li>
<li>Document resolutions, maintain support logs, and contribute to the internal knowledge base to reduce recurrence.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>2–5 years of experience in IT technical support, application support, or a technical helpdesk role.</li>
<li>Fluency in English — strong written and verbal communication, sufficient for direct interaction with a North American client base.</li>
<li>Good SQL skills — able to read, write, modify, and test SQL queries against SQL Server (SELECT, joins, filtering, and basic data correction).</li>
<li>Ability to debug Microsoft applications and legacy tech stacks, including Microsoft Access and VBA scripting — able to read, understand, and modify existing code to resolve defects.</li>
<li>Strong understanding of Windows environments and desktop application troubleshooting.</li>
<li>Familiarity with remote access tools (e.g., TeamViewer, AnyDesk, Zoom) for supporting client systems.</li>
<li>Availability to work 9:00 AM – 5:00 PM EST, aligned to the North American client base.</li>
<li>Ability to work independently, manage a queue of issues, and follow escalation procedures.</li>
</ul>
<h4>Preferred skills</h4>
<ul>
<li>Experience supporting or maintaining Microsoft Access applications with a SQL Server back end.</li>
<li>Working knowledge of SQL Server administration concepts (stored procedures, views, indexing, backups).</li>
<li>Prior experience in a software support / bug-fix / maintenance capacity as opposed to pure feature development.</li>
<li>Exposure to membership, dues, dispatch, or association management software (or comparable line-of-business systems).</li>
<li>Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Fundamentals, or SQL-related credentials).</li>
</ul>
<h4>Soft skills</h4>
<ul>
<li>Problem-solving mindset with strong attention to detail and a focus on root-cause resolution.</li>
<li>Clear, professional, and patient communication with clients.</li>
<li>Ability to remain calm under pressure and manage multiple concurrent issues.</li>
<li>Self-directed and reliable when working remotely across time zones.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Aspire Software is looking for a Technical Support Specialist to join our team in Lebanon.</p>
<p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p>
<h4>Role overview</h4>
<p>We are seeking a hands-on Technical Support Specialist (Level 1 / Level 2) to provide end-to-end technical support for a member management, dues collection, and dispatch platform used by trade unions across the United States. The application is built on a Microsoft Access front end installed on client systems, backed by a SQL Server database. This is a blended support and maintenance role: the work is primarily support-focused — diagnosing and resolving client-reported issues — but the successful candidate will be comfortable reading, modifying, and testing code (SQL, VBA, and legacy application logic) to resolve defects directly rather than simply triaging and escalating. The role replaces developer capacity on the team, so the emphasis is on bug fixes, issue resolution, and ongoing maintenance rather than net-new feature development.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Own client-reported issues end to end — from intake and triage through diagnosis, resolution, testing, and closure.</li>
<li>Provide both Level 1 (frontline troubleshooting) and Level 2 (deeper technical diagnosis and remediation) support.</li>
<li>Remotely access client systems (via remote desktop tools such as TeamViewer, AnyDesk, or Zoom) to investigate and resolve issues.</li>
<li>Diagnose and fix defects in the application, including reading and modifying VBA scripts, Access forms/queries/modules, and SQL Server objects (queries, stored procedures, views).</li>
<li>Write, modify, and test SQL to investigate data issues, correct records, and validate fixes against the SQL Server back end.</li>
<li>Troubleshoot application functionality, connectivity, configuration, and data-integrity problems in a Microsoft Access / SQL Server environment.</li>
<li>Reproduce reported bugs, identify root cause, implement fixes, and verify resolution before returning to the client.</li>
<li>Escalate genuinely complex or architectural issues to senior engineers, with clear documentation of steps taken and findings.</li>
<li>Document resolutions, maintain support logs, and contribute to the internal knowledge base to reduce recurrence.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>2–5 years of experience in IT technical support, application support, or a technical helpdesk role.</li>
<li>Fluency in English — strong written and verbal communication, sufficient for direct interaction with a North American client base.</li>
<li>Good SQL skills — able to read, write, modify, and test SQL queries against SQL Server (SELECT, joins, filtering, and basic data correction).</li>
<li>Ability to debug Microsoft applications and legacy tech stacks, including Microsoft Access and VBA scripting — able to read, understand, and modify existing code to resolve defects.</li>
<li>Strong understanding of Windows environments and desktop application troubleshooting.</li>
<li>Familiarity with remote access tools (e.g., TeamViewer, AnyDesk, Zoom) for supporting client systems.</li>
<li>Availability to work 9:00 AM – 5:00 PM EST, aligned to the North American client base.</li>
<li>Ability to work independently, manage a queue of issues, and follow escalation procedures.</li>
</ul>
<h4>Preferred skills</h4>
<ul>
<li>Experience supporting or maintaining Microsoft Access applications with a SQL Server back end.</li>
<li>Working knowledge of SQL Server administration concepts (stored procedures, views, indexing, backups).</li>
<li>Prior experience in a software support / bug-fix / maintenance capacity as opposed to pure feature development.</li>
<li>Exposure to membership, dues, dispatch, or association management software (or comparable line-of-business systems).</li>
<li>Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Fundamentals, or SQL-related credentials).</li>
</ul>
<h4>Soft skills</h4>
<ul>
<li>Problem-solving mindset with strong attention to detail and a focus on root-cause resolution.</li>
<li>Clear, professional, and patient communication with clients.</li>
<li>Ability to remain calm under pressure and manage multiple concurrent issues.</li>
<li>Self-directed and reliable when working remotely across time zones.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Aspire Software is looking for a Technical Support Specialist to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Role Overview We are seeking a hands-on Technical Support Specialist (Level 1 / Level 2) to provide end-to-end technical support for a member management, dues collection, and dispatch platform used by trade unions across the United States.<br> The application is built on a Microsoft Access front end installed on client systems, backed by a SQL Server database.<br> This is a blended support and maintenance role: the work is primarily support-focused — diagnosing and resolving clientreported issues — but the successful candidate will be comfortable reading, modifying, and testing code (SQL, VBA, and legacy application logic) to resolve defects directly rather than simply triaging and escalating.<br> The role replaces developer capacity on the team, so the emphasis is on bug fixes, issue resolution, and ongoing maintenance rather than net-new feature development.<br> Key Responsibilities Own client-reported issues end to end — from intake and triage through diagnosis, resolution, testing, and closure.<br> Provide both Level 1 (frontline troubleshooting) and Level 2 (deeper technical diagnosis and remediation) support.<br> Remotely access client systems (via remote desktop tools such as TeamViewer, AnyDesk, or Zoom) to investigate and resolve issues.<br> Diagnose and fix defects in the application, including reading and modifying VBA scripts, Access forms/queries/modules, and SQL Server objects (queries, stored procedures, views).<br> Write, modify, and test SQL to investigate data issues, correct records, and validate fixes against the SQL Server back end.<br> Troubleshoot application functionality, connectivity, configuration, and data-integrity problems in a Microsoft Access / SQL Server environment.<br> Reproduce reported bugs, identify root cause, implement fixes, and verify resolution before returning to the client.<br> Escalate genuinely complex or architectural issues to senior engineers, with clear documentation of steps taken and findings.<br> Document resolutions, maintain support logs, and contribute to the internal knowledge base to reduce recurrence 2–5 years of experience in IT technical support, application support, or a technical helpdesk role.<br> Fluency in English — strong written and verbal communication, sufficient for direct interaction with a North American client base.<br> Good SQL skills — able to read, write, modify, and test SQL queries against SQL Server (SELECT, joins, filtering, and basic data correction).<br> Ability to debug Microsoft applications and legacy tech stacks, including Microsoft Access and VBA scripting — able to read, understand, and modify existing code to resolve defects.<br> Strong understanding of Windows environments and desktop application troubleshooting.<br> Familiarity with remote access tools (e.<br>g., TeamViewer, AnyDesk, Zoom) for supporting client systems.<br> Availability to work 9:00 AM – 5:00 PM EST, aligned to the North American client base.<br> Ability to work independently, manage a queue of issues, and follow escalation procedures.<br> Preferred Skills Experience supporting or maintaining Microsoft Access applications with a SQL Server back end.<br> Working knowledge of SQL Server administration concepts (stored procedures, views, indexing, backups).<br> Prior experience in a software support / bug-fix / maintenance capacity as opposed to pure feature development.<br> Exposure to membership, dues, dispatch, or association management software (or comparable line-of-business systems).<br> Relevant certifications (e.<br>g., CompTIA A+, Microsoft Certified: Fundamentals, or SQL-related credentials).<br> Soft Skills Problem-solving mindset with strong attention to detail and a focus on root-cause resolution.<br> Clear, professional, and patient communication with clients.<br> Ability to remain calm under pressure and manage multiple concurrent issues.<br> Self-directed and reliable when working remotely across time zones.<br></span> </div>
<p><h4>Description</h4>
<p>Aspire Software is looking for a Customer Support Representative to join our team in Lebanon.</p>
<p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p>
<h4>Role overview</h4>
<p>We're looking for a Customer Support Specialist to be the front line for our merchants and ISV (Independent Software Vendor) partners. You'll be the first point of contact when something isn't working — a transaction issue, an onboarding question, a statement discrepancy — and you'll own it from first response to resolution. This is a great role for someone who's detail-oriented, calm under pressure, and genuinely enjoys solving problems for people.</p>
<h4>What you'll do</h4>
<ul>
<li>Respond to merchant and partner inquiries via email, phone, and chat in a timely, professional, and empathetic manner</li>
<li>Troubleshoot payment processing issues, including failed transactions, settlement/deposit questions, and terminal or gateway connectivity problems</li>
<li>Assist merchants with onboarding and boarding-related questions, escalating processor issues (e.g., Adyen) where needed</li>
<li>Support dispute and chargeback inquiries, guiding merchants through documentation and response requirements</li>
<li>Track and manage support tickets to resolution using our internal ticketing/CRM tools, maintaining accurate case notes</li>
<li>Identify patterns in recurring issues and flag them to Product and Operations for longer-term fixes</li>
<li>Collaborate cross-functionally with Product, Engineering, and Sales teams to resolve complex or escalated issues</li>
<li>Maintain and contribute to internal knowledge base articles and merchant-facing help documentation</li>
<li>Meet or exceed team SLAs for response time, resolution time, and customer satisfaction</li>
</ul>
<h4>Requirements</h4>
<h4>What we're looking for</h4>
<ul>
<li>1–3 years of experience in customer support, client services, or a similar role — payments, fintech, or SaaS experience is a strong plus</li>
<li>Excellent written and verbal communication skills; able to explain technical concepts in plain language</li>
<li>Strong problem-solving instincts and comfort navigating ambiguity</li>
<li>Experience with CRM/ticketing platforms (e.g., HubSpot, Zendesk, Intercom) preferred</li>
<li>Basic understanding of payment processing concepts (transactions, settlements, chargebacks) is a plus — we'll train the rest</li>
<li>Highly organized, with the ability to manage multiple open cases simultaneously</li>
<li>A customer-first mindset paired with the judgment to know when to escalate</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>Familiarity with Adyen, Stripe, or other payment processor/PSP ecosystems</li>
<li>Experience supporting software partners (ISVs) rather than just end consumers</li>
<li>Exposure to healthcare, legal, or professional services verticals</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Aspire Software is looking for a Customer Support Representative to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Role Overview We're looking for a Customer Support Specialist to be the front line for our merchants and ISV (Independent Software Vendor) partners.<br> You'll be the first point of contact when something isn't working — a transaction issue, an onboarding question, a statement discrepancy — and you'll own it from first response to resolution.<br> This is a great role for someone who's detail-oriented, alm under pressure, and genuinely enjoys solving problems for people.<br> What You'll Do Respond to merchant and partner inquiries via email, phone, and chat in a timely, professional, and empathetic manner Troubleshoot payment processing issues, including failed transactions, settlement/deposit questions, and terminal or gateway connectivity problems Assist merchants with onboarding and boarding-related questions, escalating processor issues (e.<br>g., Adyen) where needed Support dispute and chargeback inquiries, guiding merchants through documentation and response requirements Track and manage support tickets to resolution using our internal ticketing/CRM tools, maintaining accurate case notes Identify patterns in recurring issues and flag them to Product and Operations for longerterm fixes Collaborate cross-functionally with Product, Engineering, and Sales teams to resolve complex or escalated issues Maintain and contribute to internal knowledge base articles and merchant-facing help documentation Meet or exceed team SLAs for response time, resolution time, and customer satisfaction What We're Looking For 1–3 years of experience in customer support, client services, or a similar role — payments, fintech, or SaaS experience is a strong plus Excellent written and verbal communication skills; able to explain technical concepts in plain language Strong problem-solving instincts and comfort navigating ambiguity Experience with CRM/ticketing platforms (e.<br>g., HubSpot, Zendesk, Intercom) preferred Basic understanding of payment processing concepts (transactions, settlements, chargebacks) is a plus — we'll train the rest Highly organized, with the ability to manage multiple open cases simultaneously A customer-first mindset paired with the judgment to know when to escalate Nice to Have Familiarity with Adyen, Stripe, or other payment processor/PSP ecosystems Experience supporting software partners (ISVs) rather than just end consumers Exposure to healthcare, legal, or professional services verticals</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Position Information</strong></p><ul><li>VA No.: UNDP/LBN/VA26/102</li><li>Position Title : Senior Trade Specialist - Supporting trade and SME policy reform, and trade facilitation</li><li>Duty Station: H ome based and includes field visits to the Ministry of Economy and Trade (MoET)-</li><li>Beirut.</li><li>Duration: 4 months (without exceeding 10 working days per month)</li><li>Vacancy Date of Issue: 5 July 2026</li><li>Vacancy Closure Date: 13 July 2026</li><li>National or International consultancy: National consultancy</li></ul><p>To review the full Terms of Reference (TOR), please follow link: https://drive.google.com/file/d/1vYM0hLoKFF-gEn_wwDwZ-7aZWN-6RwDO/view?usp=sharing</p><p><strong>BACKGROUND</strong></p><p>Led Enterprises in Lebanon is a new project funded by the Government of Canada for a period of 3.5 years. The project aims at supporting gender-responsive job creation and help generating economic opportunities for women-led micro, small and medium enterprises (MSMEs) across various productive sectors with high growth potential. Through this objective the project will be fostering the economic security, stability and prosperity of women entrepreneurs and women-led MSMEs in Lebanon. The project includes 3 main components: Component 1: Ensuring that government institutions are more responsive to women s needs through processes that are more conducive to doing business, Component 2: Ensuring that women-led MSMEs have access to the financial resources to grow and remain sustainable, Component 3: Ensuring that women-led MSMEs receive the needed technical support to increase their access to local and international markets. The project was developed in response to the multiple crises that have hit Lebanon, in particular the financial crisis which have hindered the ability of MSMEs in general and women-led MSMEs to access the needed financing to grow. With the collapse of the banking system and the resulting depletion of all sources of financing, access to finance is considered as one of the biggest impediments for MSMEs and particularly women MSMEs to develop and take their business to the next level. This has compounded to the already existing barriers women entrepreneurs have been facing namely stringent collateral requirements, high interest rates, complex documentation processes, sub-optimal financial literacy, absence of market information, etc. In light of the current situation and the ongoing conflict, and based on consultations held with WEE project beneficiaries, MSMEs are currently facing significant cash flow constraints and growing financial pressures that are affecting their ability to sustain operations, retain workers, and plan for the short and medium term. Many businesses are operating in an increasingly uncertain environment, with limited capacity to assess risks, respond to disruptions, and adopt practical financial strategies to maintain stability during crises.</p><p>This Terms of Reference (TOR) outlines the scope of work, qualifications, and expected deliverables for the Senior Trade Specialist who will be responsible.</p><p>The expert will ensure</p><p><strong>SCOPE OF WORK, RESPONSIBILITIES AND DESCRIPTION OF THE PROPOSED ANALYTICAL WORK</strong></p><p>UNDP is seeking the services of a Short-Term Individual Consultant (Senior Trade Specialist) to improve the business environment for SMEs through regulatory reform, trade facilitation, SME data centralization, and strengthening institutional mechanisms for protecting national production. Under this consultancy, the Consultant is expected to complete the following tasks:</p><p><strong>Task 1: Draft the Small Business Act Law:</strong> The Consultant will lead the development of the Smal Business Act law to support the growth of the business environment for SMEs. As part of this exercise, the Consultant will:</p><ul><li>Conduct benchmark analysis to assess legal requirements that would support, the growth, formalization and competitiveness of small businesses as part of best practices and international experiences</li><li>Develop the draft law that will be shared with the legal experts from the Ministry to review and advocate for the enactment of the law for SMEs</li><li>Work closely with designated legal experts from the Ministry to review, refine, and finalize the draft law. This includes incorporating technical feedback and ensuring legal coherence. The Consultant will also support coordination efforts with relevant stakeholders to facilitate consensus-building and advocacy for the adoption of the law.</li><li>Develop clear and context-relevant criteria that will be used to define SMEs, building on the Ministry of Industry existing classification. The criteria should consider factors such as firm size, turnover, sectoral characteristics, and employment thresholds, ensuring consistency and applicability within the national context, while informed by international similar practices.</li><li>Coordinate on the centralization of the database of SMEs at the ministry of Economy and Trade through the TIC or through a new unit. This will require coordination with concerned government entities to ensure continuous update of information</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Master's Degree in Economics, Finance, Business Administration, or a related field.</li><li>At least 10 years of professional experience in trade policy, economic reform, including SMEs business environment improvement, and extensive work with government institutions on regulatory and legislative frameworks.</li><li>Fluency in Arabic and English is mandatory (both oral and written)</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Specialist - Customer Success will act as an advisor to the customer, building long-term relationships to drive customer satisfaction, retention, and growth. S/He ensures service excellence and timely complaint management aiming at customer retention. Main Duties and Responsibilities Owns the customer relationship and actively manages the internal and external stakeholder relationships at all levels (i.e., executive, management, technical leaders), including strategic roadmap discussions. Address customer service issues, escalate complaints ensuring appropriate teams are engaged for quick resolution. Conduct regular business reviews and customer check-ins. Track customer usage, engagement, and satisfaction metrics. Identify opportunities for upselling or cross-selling additional products. Supports collaboration across Sales, Support, Product, and Professional Services to ensure continuity and strategic alignment. Maintain accurate customer records and activities in the CRM system. Prepare periodic reports to the relevant stakeholders.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Education Bachelor s degree in Business Administration or any other related field Experience 1 2 years of experience in Customer Success, Account Management, Customer Support, or a customer-facing role. Strong relationship management skills with the ability to engage customers proactively. Able to identify customer needs, support product adoption, uncover upselling opportunities, and manage customer escalations. #LI-LM1</p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Are you looking for an exciting opportunity working for a Global Technology Leader? Aviat Networks is the world s largest independent supplier of wireless transmission systems. We are recognized worldwide for cutting-edge 5G, backhaul, networking solutions and services. Customers in more than 135 countries depend on Aviat Networks to build, expand and upgrade their voice, data, and video solutions.</p><p>About the Role: As a Credit & Collections Specialist, you will play a crucial role in maintaining the financial health of our organization by managing credit risk and ensuring timely collections. Your responsibilities will include evaluating creditworthiness, setting credit limits, monitoring accounts receivable, and implementing collection strategies. You will work closely with the sales team, customers, and internal stakeholders to optimize cash flow and minimize bad debt exposure.</p><p>Responsibilities:</p><ul><li>Credit Analysis: Assess the creditworthiness of new and existing customers by analysing financial statements, credit reports, and payment histories Determine appropriate credit limits and terms based on risk assessment and company policies Collaborate with sales terms to evaluate credit requests and make informed decisions</li><li>Collections Management: Monitor accounts receivable aging and follow up on overdue invoices Contact customers via phone, email, or written correspondence to resolve payment discrepancies and facilitate collections Negotiate payment plans and settlements when necessary while maintaining positive relationships with customers Escalate delinquent accounts to management and initiate legal action as a last resort</li><li>Cash Flow Optimization: Analyze collection trends and identify opportunities to improve cash flow and reduce days sales outstanding (DSO). Work cross-functionally with finance, sales, and operations teams to streamline processes and resolve billing disputes promptly. Recommend improvements to credit policies and procedures to mitigate risk and enhance efficiency.</li><li>Reporting and Analysis: Generate regular reports on aging receivables, collection activities, and bad debt reserves. Conduct ad-hoc analysis to identify trends, assess portfolio performance, and forecast future cash flows. Provide insights and recommendations to senior management based on data-driven analysis</li><li>Customer Relationship Management: Serve as the primary point of contact for customer inquiries related to credit terms, billing issues, and payment options. Build and maintain strong relationships with customers to facilitate open communication and resolve issues proactively. Collaborate with sales teams to address customer concerns and ensure a positive customer experience.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications & Competencies:</p><ul><li>Education: Bachelor s or Associate degree in Business Administration, Finance, Management, or equivalent experience.</li><li>Experience: Minimum of 3+ years in credit and collections or a similar role.</li><li>Technical Skills: Working knowledge of credit analysis methods. Accounts receivable reconciliation expertise. Proficiency in collections strategies to achieve cash flow and DSO goals. Ability to read financial statements and conduct financial analysis. Strong proficiency in Microsoft Excel (FMVA or other financial analysis certifications preferred). Previous experience with Oracle and Noetix (preferred).</li><li>Soft Skills: Strong analytical skills and attention to detail. Excellent communication, negotiation, and problem-solving abilities. Ability to work both independently and collaboratively in a fast-paced environment. A do whatever it takes attitude to generate cash flow while preserving customer relationships.</li><li>Language Skills (Preferred): Proficiency in Arabic and/or French is an advantage.</li></ul><p></p></section>
Company Description - Software Solutions is a leading provider of software and IT solutions with over 35 years of experience, serving clients in Lebanon, Saudi Arabia, Qatar, and across the MENA region. Supported by a team of more than 200 professionals, the company delivers high-quality, integrated solutions that streamline business processes and enable digital transformation. The company offers a wide range of products, including ERP systems with HR and payroll modules, specialized payroll and school systems, POS, e-commerce platforms, mobile sales automation, and warehouse management solutions. The company maintains strong partnerships with global technology leaders such as SAP, Microsoft, LS Retail, Odoo, and others, ensuring access to advanced tools and best practices. With a robust project management approach, the company focuses on seamless implementation and tailored solutions that help organizations grow and operate more efficiently.
<br>
<br>Role Description The Senior Odoo Support Specialist is a full-time, on-site role based in Ras Beirut. This role is responsible for providing high-level technical and functional support to clients experiencing issues with their Odoo ERP systems across all modules. Day-to-day tasks include receiving escalated customer calls, analyzing and diagnosing complex system problems across accounting, sales, inventory, HR, payroll, manufacturing, CRM, project management, e-commerce, and other Odoo modules, guiding users through troubleshooting steps, and ensuring timely resolution of Odoo-related inquiries. The specialist collaborates closely with clients and internal technical teams to resolve software bugs, configure system workarounds, optimize Odoo modules, and support system updates or enhancements. The role also involves documenting support cases, conducting root-cause analysis, providing training on module-specific features, and contributing to the continuous improvement of the company's Odoo support services and knowledge base.
<br>
<br>Qualifications
<br>
<br>
<br>
<br> Candidates should possess strong skills in Odoo ERP Administration and Support across multiple modules, including configuration, troubleshooting, and system maintenance.
<br> Candidates should possess comprehensive knowledge of core Odoo modules including Accounting, Sales, Inventory, HR, Payroll, Manufacturing, CRM, Project Management, E-Commerce, and Warehouse Management.
<br> Candidates should possess solid Customer Service and Technical Support knowledge, with experience in handling escalated calls and managing client expectations in a multi-module environment.
<br> Candidates should possess robust Analytical Skills, including the ability to interpret error logs, diagnose software issues across different modules, and propose effective technical solutions.
<br> Candidates should possess understanding of complex Business Processes and workflows across various departments and their integration within the Odoo ecosystem.
<br> Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related technical field.
<br> Experience implementing or providing advanced support for Odoo ERP across multiple modules or similar comprehensive business software solutions.
<br> Familiarity with ITIL practices and ticketing systems for managing customer support requests.
<br> Strong communication and client-facing skills, with the ability to explain complex technical concepts to non-technical users over the phone and conduct training sessions.
<br> Proficiency in Python and PostgreSQL is an advantage for understanding Odoo's backend structure and customizing solutions.
<br> Ability to work collaboratively in cross-functional teams and manage multiple urgent client issues effectively
JOB DUTIES:
<br>Support the IT Manager in managing, monitoring, and maintaining the company’s IT infrastructure, networks, computers, printers, software, and communication systems
<br>• Provide advanced technical support to employees and resolve complex hardware, software, network, ERP, and system issues
<br>• Administer user accounts, access rights, permissions, emails, devices, and IT assets according to company policies and IT Manager instructions
<br>• Support the implementation of data security process, backups, disaster recovery procedures, cybersecurity practices.
<br>• Monitor system performance, identify technical risks or weaknesses, and report recommendations to the IT Manager
<br>• Manage daily support and troubleshooting for ERP systems, especially Odoo, including user support, issue follow-up, reporting, customization requests, and coordination with vendors or developers when needed
<br>
<br>EDUCATION & SKILLS:
<br>• Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field
<br>• 4–6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role
<br>• Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure
<br>• Good experience in ERP systems; Odoo experience is preferred
<br>• Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations
<br>• Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications
<br>• Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures
<br>• Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems
<br>• Excellent troubleshooting, analytical, and problem-solving skills
<br>• Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure
<br>• Strong communication, teamwork, and coordination skills
<br>• Ability to document systems, train users, and explain technical information clearly
<br>• Ability to support management decisions and work under the direction of the IT Manager
<br>• Fluency in Arabic and English; French is an advantage
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Job Description</p><br><u><span>Position: </span></u>As Customer Service / Supply Chain - Sr. Specialist, you’ll be a key player in our Middle East Turkey & Africa Customer Service team helping us achieve our strategic goals and fostering an environment where operational excellence & collaboration thrive.You will partner with our Customers, Business teams, Supply Chain and Finance, and play a pivotal role in providing financial estimates, achieving financial targets, optimizing customer service processes, managing customer orders and customers claims within our organization.<u><span><b>RESPONSIBILITIES :</b></span></u><span><b>LOGISTICS RESPONSIBILITIES</b></span><b>Customer Orders Management </b><ul><li>Maintain healthy inventory levels in the markets</li><li>Request, follow up and negotiate Customer Orders based on inventory levels and in-market sales forecast</li><li>Resolve Customer Order issues</li><li>Review and follow up on Order book status</li><li>Ensure Customer Orders are shipped on time with the right remaining shelf life along with all required documentation</li><li>Follow up on Supply and escalate issues when necessary</li><li>Inform Customer and internal stakeholders on status of open orders</li><li>Maintain Customer Master Data</li><li>Maintain Pricing Master Data</li><li>Support reducing discards</li></ul>New Launches / Variations<ul><li>Ensure new products are launched successfully, meeting the target launch date</li><li>Support on managing variations in collaboration with Demand Planner, Customer, Regulatory to ensure optimal supply</li></ul>Tenders<ul><li>Support tenders' submission</li><li>Ensure timely supply of tenders</li></ul><span>FINANCE RESPONSIBILITIES </span>Manage Accruals / Credit Notes<ul><li>Ensure credit notes are issued on time</li><li>Ensure expiry & near expiry accruals are placed</li><li>Share Financial Estimates and highlight risks or opportunities Support financial submissions</li></ul><span><b><u>Required Education, Experience and Skills </u> : </b></span><ul><li>Bachelor's or Master’s degree in Supply Chain, Finance, Business Administration, or a related field.</li><li>At least 2 years of relevant work experience in Supply Chain, purchasing or Finance relevant experience.</li><li>Preferred experience in Pharma or FMCG.</li><li>Cross functional collaboration is required.</li><li>Excel is a must. SAP is a plus.</li><li>Proven experience in business partnering and building effective relationships.</li><li>Strong analytical skills, with an ability to manage complex data and drive process improvements.</li><li>Good communication skills. Fluency in written and spoken English is mandatory.</li><li>Ability to work collaboratively in a fast-paced environment.</li></ul><p><b>Secondary Job Description</b></p><br><p><b>Who We Are: </b></p><br><p><span>Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman.</span></p><br><p><span>As an equal opportunity employer, we welcome applications from candidates with a diverse background. We are committed to creating an inclusive environment for all our applicants. </span></p><br><p><b><span>Search Firm Representatives Please Read Carefully </span></b><br>Organon LLC<span>, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. </span></p><br><p><b>Annualized Salary Range</b></p><br><p><b>Annualized Salary Range (Global)</b></p><br><p><b>Annualized Salary Range (Canada)</b></p><br><p><b>Please Note: Pay ranges are specific to local market and therefore vary from country to country.</b></p><br><p><b>Employee Status: </b></p><br>Regular<p><b>Relocation:</b></p><br>Domestic<p><b>VISA Sponsorship:</b></p><br><p><b><span>Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites</span></b></p><br><p><b>Flexible Work Arrangements:</b></p><br><p><b>Shift:</b></p><br><p><b>Valid Driving License:</b></p><br><p><b>Hazardous Material(s):</b></p><br><p><b>Number of Openings: </b></p><br>1 </div>
JOB DUTIES:
<br>Support the IT Manager in managing, monitoring, and maintaining the company’s IT infrastructure, networks, computers, printers, software, and communication systems
<br>• Provide advanced technical support to employees and resolve complex hardware, software, network, ERP, and system issues
<br>• Administer user accounts, access rights, permissions, emails, devices, and IT assets according to company policies and IT Manager instructions
<br>• Support the implementation of data security process, backups, disaster recovery procedures, cybersecurity practices.
<br>• Monitor system performance, identify technical risks or weaknesses, and report recommendations to the IT Manager
<br>• Manage daily support and troubleshooting for ERP systems, especially Odoo, including user support, issue follow-up, reporting, customization requests, and coordination with vendors or developers when needed
<br>
<br>EDUCATION & SKILLS:
<br>• Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field
<br>• 4–6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role
<br>• Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure
<br>• Good experience in ERP systems; Odoo experience is preferred
<br>• Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations
<br>• Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications
<br>• Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures
<br>• Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems
<br>• Excellent troubleshooting, analytical, and problem-solving skills
<br>• Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure
<br>• Strong communication, teamwork, and coordination skills
<br>• Ability to document systems, train users, and explain technical information clearly
<br>• Ability to support management decisions and work under the direction of the IT Manager
<br>• Fluency in Arabic and English; French is an advantage
<p><h4>About Infoquest</h4>
<p>At Infoquest, we believe that better decisions shape better futures. We are a next-generation custom sourcing expert network serving consultants, investors, and corporate strategists. Our mission is to close critical knowledge gaps by quickly, accurately, and in full compliance connecting decision-makers with highly specialized subject matter experts.</p>
<p>What started as a vision to become the first homegrown expert network in the Middle East has evolved into an international business serving clients across multiple regions. Today, with offices in Beirut and Bogotá, we continue to expand our global footprint while maintaining the entrepreneurial spirit that fueled our growth.</p>
<p>We operate with urgency, ownership, and high standards. We value accountability, adaptability, and precision in everything we do. Joining Infoquest means becoming part of a fast-growing, performance-driven environment where impact is visible and growth is earned.</p>
<h4>Role Overview</h4>
<p>The Senior Talent Acquisition Specialist will play a key role in supporting both Talent Acquisition and Human Resources initiatives across the organization. This position will be responsible for managing recruitment activities across Lebanon and Colombia while also supporting onboarding, employee engagement, performance management, and HR operations.</p>
<p>The ideal candidate is proactive, highly organized, people-oriented, and comfortable operating in a fast-paced environment where priorities evolve quickly and ownership is expected.</p>
<h4>Key Responsibilities</h4>
<strong>Recruitment & Talent Acquisition</strong><br>
<li>Lead end-to-end recruitment activities for positions across both Lebanon and Colombia.</li>
<li>Source candidates through various channels, including LinkedIn, job boards, referrals, networking, and university partnerships.</li>
<li>Screen applications and coordinate subsequent interview stages with hiring managers.</li>
<li>Manage candidate pipelines and ensure a positive candidate experience throughout the recruitment process.</li>
<li>Develop and implement effective sourcing and recruitment strategies to attract high-quality talent.</li>
<li>Coordinate and participate in university recruitment initiatives, career fairs, and employer branding activities.</li>
<li>Build and maintain relationships with universities, student organizations, and career centers to strengthen the talent pipeline.</li>
<strong>Onboarding & Orientation</strong><br>
<li>Lead the onboarding process for new hires under the guidance of the HR Manager.</li>
<li>Coordinate onboarding schedules and ensure all required documentation is completed before the employee's start date.</li>
<li>Assist in conducting onboarding and orientation sessions covering company policies, procedures, available tools, and workplace expectations.</li>
<li>Support new employees throughout their integration into the company.</li>
<strong>HR Administration</strong><br>
<li>Maintain employee records and ensure HR documentation is accurate, organized, and up to date.</li>
<li>Support the development, implementation, and communication of HR policies and procedures.</li>
<li>Maintain HR databases and generate reports as needed.</li>
<li>Assist with HR documentation, employee letters, and administrative processes.</li>
<strong>Employee Relations & Engagement</strong><br>
<li>Coordinate employee engagement activities, team-building events, and company outings.</li>
<li>Monitor employee satisfaction through surveys, feedback sessions, and other engagement tools.</li>
<li>Assist in implementing initiatives designed to improve employee experience, engagement, and retention.</li>
<li>Support a positive and collaborative work environment by responding to employee inquiries and concerns.</li>
<strong>Performance Management & Learning & Development</strong><br>
<li>Support the performance review cycle, including preparation, tracking, and follow-up activities.</li>
<li>Help with learning and development initiatives and maintain training records.</li>
<li>Assist in coordinating training sessions, coaching programs, and employee development plans.</li>
<li>Support managers and employees in achieving development objectives and growth goals.</li>
<h4>What We're Looking For</h4>
<li>2–4 years of experience in Talent Acquisition, Human Resources, Recruitment, or a related field.</li>
<li>Experience managing recruitment processes and sourcing candidates through multiple channels.</li>
<li>Strong interviewing, communication, and stakeholder management skills.</li>
<li>Excellent organizational and time-management abilities.</li>
<li>Ability to manage multiple priorities and projects simultaneously.</li>
<li>Strong attention to detail and administrative skills.</li>
<li>Experience using ATS platforms, LinkedIn Recruiter, and HR systems is preferred.</li>
<li>Comfortable operating in a fast-paced, performance-driven environment.</li>
<li>Strong sense of ownership, accountability, and initiative.</li>
<li>Fluency in English is required; additional languages are a plus.</li>
<h4>What We Offer</h4>
<li>Clear career progression and access to learning and development programs.</li>
<li>Exposure to international hiring and HR initiatives across multiple markets.</li>
<li>The opportunity to play a key role in the growth of a rapidly scaling company.</li>
<li>A vibrant workspace in the Beirut Digital District.</li>
<li>Direct collaboration with senior leadership and cross-functional teams.</li></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Namou Properties Namou Properties is a growing real estate investment and development company specializing in sourcing high-potential land opportunities across the UAE.<br> We work closely with landowners, brokers, and investors to identify strategic opportunities and drive long-term growth.<br> We're looking for a proactive professional to support our land acquisition efforts remotely from Lebanon.<br> About the Role As a Land Acquisition & Research Specialist , you will play an important role in helping Namou identify and secure new land opportunities across the UAE, with a primary focus on Ras Al Khaimah.<br> This is a remote role that combines research, relationship building, lead generation, and coordination.<br> You'll communicate directly with landowners and brokers, identify potential opportunities, and connect qualified leads with our acquisition team.<br> If you're confident communicating with people, enjoy building relationships, and are comfortable conducting online research and outreach, we'd love to hear from you.<br> Key Responsibilities Research and identify potential land opportunities through online platforms, databases, and market research.<br> Contact landowners, brokers, and developers via phone, WhatsApp, email, and other communication channels.<br> Build and maintain strong relationships with real estate professionals and property owners.<br> Qualify leads by collecting key property details (ownership, location, zoning, etc.<br>). Schedule meetings between qualified prospects and the Head of Supply (COO).<br> Manage and update the CRM pipeline with active opportunities.<br> Track market activity, new listings, and investment opportunities.<br> Prepare reports summarizing activities, leads, and market insights.<br> Support the Supply & Inventory team with coordination and administrative tasks.<br> Maintain confidentiality and represent the company professionally at all times.<br> Why Join Namou Properties?<br> Access premium UAE real estate opportunities and work with serious investors.<br> Be part of a fast-paced, performance-driven company where your results are recognized and rewarded.<br> Enjoy the flexibility of working fully remotely from Lebanon—no relocation or daily commute required.<br> Join a supportive, collaborative, and professional team that values initiative and growth.<br> Bachelor's degree in Business Administration, Marketing, Communications, or a related field.<br> Comfortable making outbound calls and following up with leads.<br> Strong research and organizational skills.<br> Confident using CRM systems, Microsoft Office, and online research tools.<br> Previous experience in real estate, sales, business development, or customer relations is an advantage Self-motivated and able to work independently in a remote environment.<br></span> </div>
Company Description
<br>
<br>Shabarek Trading is an international agricultural commodity trading company specializing in the sourcing and distribution of grains, oilseeds, and feed ingredients. We source products from North America, South America, the Black Sea region, and Europe to the East Med region.
<br>
<br>Built on reliability, integrity, and market expertise, we deliver efficient supply chain solutions through a strong global network of suppliers, shipping partners, and logistics providers.
<br>
<br>Role Overview
<br>
<br>We are looking for a highly organized and proactive Logistics Operations Specialist to join our growing operations team in Beirut.
<br>
<br>The successful candidate will coordinate the end-to-end execution of international commodity shipments, ensuring smooth logistics operations from origin to destination. This role requires excellent organizational skills, attention to detail, and the ability to manage multiple shipments while maintaining accurate documentation and clear communication with suppliers, customers, shipping lines, insurance, surveyors, banks, and freight forwarders.
<br>
<br>Key Responsibilities
<br>
<br>* Coordinate international and local shipments from origin to final destination.
<br>* Prepare, review, and manage shipping and trade documentation, including Bills of Lading, Certificates of Origin, Phytosanitary Certificates, Commercial Invoices, Packing Lists, insurance and related documents.
<br>* Liaise with suppliers, customers, shipping lines, freight forwarders, surveyors, inspection companies, and port agents.
<br>* Track vessel movements and shipment progress to ensure timely deliveries.
<br>* Coordinate customs clearance and cargo discharge activities where required.
<br>* Monitor inventory, stock movements, and warehouse operations.
<br>* Resolve operational issues efficiently while minimizing delays and costs.
<br>* Ensure compliance with international trade regulations, company procedures, and contractual obligations.
<br>* Maintain accurate operational records and prepare shipment status reports.
<br>* Work closely with the Trading, Finance, and Commercial teams to ensure seamless execution of contracts.
<br>* Identify opportunities to improve operational efficiency and reduce logistics costs.
<br>
<br>Qualifications
<br>
<br>* Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
<br>* 2–5 years of experience in logistics, shipping, supply chain, or commodity trading.
<br>* Previous experience in agricultural commodities or bulk shipping is a strong advantage.
<br>* Good understanding of international shipping procedures and trade documentation.
<br>* Knowledge of Incoterms, Letters of Credit (LCs), and international trade practices is preferred.
<br>* Strong analytical and problem-solving skills.
<br>* Excellent organizational and time-management abilities.
<br>* High attention to detail and accuracy.
<br>* Strong communication and interpersonal skills.
<br>* Proficiency in Microsoft Office, particularly Excel.
<br>* Ability to work under pressure and manage multiple priorities.
<br>* Fluent in English; Arabic is required. Additional languages are a plus.
<br>
<br>What We Offer
<br>
<br>* Opportunity to work in a dynamic international commodity trading environment.
<br>* Exposure to global agricultural markets and international logistics.
<br>* Professional growth within a fast-growing company.
<br>* Collaborative and entrepreneurial work culture.
<br>* Competitive salary based on experience
Responsible for supporting the IT Manager in managing, maintaining, and improving the company’s IT infrastructure, systems, networks, and business applications to ensure stable, secure, and efficient daily operations. This role provides advanced technical support, handles complex IT issues, supports ERP systems and business applications, assists in IT projects, and contributes to software development, integrations, automation, and digital transformation initiatives across the company.
<br>MAIN DUTIES AND RESPONSIBILITIES
<br>• Support the IT Manager in managing, monitoring, and maintaining the company’s IT infrastructure, networks, computers, printers, software, and communication systems• Provide advanced technical support to employees and resolve complex hardware, software, network, ERP, and system issues• Administer user accounts, access rights, permissions, emails, devices, and IT assets according to company policies and IT Manager instructions• Support the implementation of data security process, backups, disaster recovery procedures, cybersecurity practices.• Monitor system performance, identify technical risks or weaknesses, and report recommendations to the IT Manager• Manage daily support and troubleshooting for ERP systems, especially Odoo, including user support, issue follow-up, reporting, customization requests, and coordination with vendors or developers when needed• Assist in IT projects such as system upgrades, software implementation, infrastructure improvements, migrations, integrations, and new technology rollouts• Develop, test, maintain, and improve internal software applications, scripts, tools, reports, and automation solutions to support business needs• Support integrations between software systems, websites, APIs, ERP, and third-party business applications• Coordinate with departments to understand technical needs and provide practical IT solutions in alignment with the IT Manager• Maintain proper IT documentation, system inventories, user guides, procedures, issue logs, and technical reports• Implement software updates, security patches, antivirus management, system upgrades, and firewall/VPN changes as assigned• Support network infrastructure including routers, switches, firewalls, VPN, Wi-Fi, IP phones, CCTV-related network systems, and branch connectivity• Assist the IT manager in Training and guiding employees on IT systems, cybersecurity awareness, ERP usage, and internal IT procedures• Assist in applying IT policies, procedures, access control rules, and best practices to improve efficiency and security• Support and guide junior IT staff or new joiners when needed and ensure assigned IT tasks are completed properly and on time• Prepare regular updates and technical reports for the IT Manager regarding issues, projects, system status, and completed tasks
<br>REGULATORY REQUIREMENTS, EDUCATION, EXPERIENCE, AND SKILLS
<br>• Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field• 4–6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role• Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure• Good experience in ERP systems; Odoo experience is preferred• Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations• Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications• Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures• Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems• Excellent troubleshooting, analytical, and problem-solving skills• Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure• Strong communication, teamwork, and coordination skills• Ability to document systems, train users, and explain technical information clearly•
* Currently pursuing or recently completed a Bachelor's degree in Food Science, Chemistry, Biology, Laboratory Sciences, or a related field.
<br>* Basic knowledge of laboratory procedures and quality control practices.
<br>* Good analytical and laboratory skills.
<br>* Strong attention to detail and accuracy in testing and recording results.
<br>* Ability to follow laboratory safety and hygiene procedures.
<br>* Good communication and teamwork skills