office manager Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Le Vendôme Beirut is embarking on an exceptional new chapter. As we prepare for the reopening of one of Beirut's most iconic luxury hotels, we are seeking visionary leaders to shape its future.</p><br><p>Defined by timeless elegance, impeccable service, and a legacy of refined hospitality, Le Vendôme Beirut is committed to delivering exceptional guest experiences while honoring its distinguished heritage.</p><br><p>This is a rare opportunity to join the executive leadership team responsible for redefining luxury, inspiring excellence, and setting a new benchmark for hospitality in the region.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li><li>Learning programs through our Academies designed to sharpen your skills</li><li>Ability to make a difference through our Corporate Social Responsibility activities</li><li>Career development opportunities with national and international promotion opportunities.</li></ul><p><strong>Why work for Accor?</strong></p><br><ul><li>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;&nbsp;https://careers.accor.com/</li></ul><p>Do what you love, care for the world, dare to challenge the status quo!&nbsp;<strong>#BELIMITLESS</strong></p><br><br>Job Description<br><br><ul><li>Lead and oversee all Housekeeping operations, including guest rooms, public areas, laundry, linen, and uniform services.</li><li>Ensure the highest standards of cleanliness, hygiene, and room presentation are consistently maintained throughout the hotel.</li><li>Develop and implement procedures to improve operational efficiency and service quality.</li><li>Monitor room readiness and work closely with the Front Office and Engineering teams to ensure seamless guest experiences.</li><li>Prepare and manage departmental budgets, forecasts, inventory, and operating expenses.</li><li>Oversee the procurement and control of housekeeping supplies, equipment, linen, and guest amenities.</li><li>Ensure compliance with health, safety, hygiene, and environmental regulations.</li><li>Conduct regular inspections of guest rooms, public areas, and back-of-house facilities to maintain quality standards.</li><li>Analyze operational performance and implement initiatives to improve productivity and guest satisfaction.</li><li>Recruit, train, coach, and develop the Housekeeping team while fostering a culture of excellence, teamwork, and continuous improvement.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field.</li><li>Minimum 8–10 years of progressive Housekeeping experience, including at least 2 years in a senior leadership role within the hospitality industry.</li><li>Experience in a luxury or internationally recognized hotel brand is preferred.</li><li>Strong knowledge of housekeeping operations, laundry management, inventory control, quality assurance, and hygiene standards.</li><li>Proven experience in budgeting, cost control, and workforce planning.</li><li>Excellent leadership, communication, organizational, and problem-solving skills.</li><li>Proficiency in Microsoft Office and hotel property management systems (PMS).</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br>&nbsp;</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Le Vendôme Beirut is embarking on an exceptional new chapter. As we prepare for the reopening of one of Beirut's most iconic luxury hotels, we are seeking visionary leaders to shape its future.</p><br><p>Defined by timeless elegance, impeccable service, and a legacy of refined hospitality, Le Vendôme Beirut is committed to delivering exceptional guest experiences while honoring its distinguished heritage.</p><br><p>This is a rare opportunity to join the executive leadership team responsible for redefining luxury, inspiring excellence, and setting a new benchmark for hospitality in the region.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li><li>Learning programs through our Academies designed to sharpen your skills</li><li>Ability to make a difference through our Corporate Social Responsibility activities</li><li>Career development opportunities with national and international promotion opportunities.</li></ul><p><strong>Why work for Accor?</strong></p><br><ul><li>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;&nbsp;https://careers.accor.com/</li></ul><p>Do what you love, care for the world, dare to challenge the status quo!&nbsp;<strong>#BELIMITLESS</strong></p><br><br>Job Description<br><br><ul><li>Lead and oversee all Food &amp; Beverage operations, including restaurants, bars, banquets &amp; room service.</li><li>Develop and implement strategies to maximize revenue, profitability, and guest satisfaction.</li><li>Ensure exceptional service quality and consistent dining experiences across all outlets.</li><li>Monitor financial performance, prepare departmental budgets, forecasts, and control operating costs.</li><li>Work closely with the Executive Chef and department leaders to develop innovative menus, promotions, and guest experiences.</li><li>Ensure compliance with food safety, hygiene, health, and sanitation regulations.</li><li>Analyze business performance and identify opportunities to improve productivity and operational efficiency.</li><li>Build and maintain strong relationships with guests, suppliers, and business partners.</li><li>Recruit, train, coach, and develop the Food &amp; Beverage team, fostering a culture of excellence, collaboration, and continuous improvement.</li><li>Ensure all Food &amp; Beverage operations comply with company policies and local regulatory requirements.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field.</li><li>Minimum 8–10 years of progressive Food &amp; Beverage management experience, including at least 2 years in a senior leadership role within the hospitality industry.</li><li>Experience in a luxury or internationally recognized hotel brand is preferred.</li><li>Strong knowledge of restaurant, bar, banquet, and catering operations.</li><li>Proven experience in financial management, budgeting, cost control, and revenue optimization.</li><li>Excellent leadership, communication, interpersonal, and decision-making skills.</li><li>Strong understanding of food safety standards, HACCP principles, and local health regulations.</li><li>Proficiency in Microsoft Office and hotel management systems.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br>&nbsp;</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Le Vendôme Beirut is embarking on an exceptional new chapter. As we prepare for the reopening of one of Beirut's most iconic luxury hotels, we are seeking visionary leaders to shape its future.</p><br><p>Defined by timeless elegance, impeccable service, and a legacy of refined hospitality, Le Vendôme Beirut is committed to delivering exceptional guest experiences while honoring its distinguished heritage.</p><br><p>This is a rare opportunity to join the executive leadership team responsible for redefining luxury, inspiring excellence, and setting a new benchmark for hospitality in the region.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li><li>Learning programs through our Academies designed to sharpen your skills</li><li>Ability to make a difference through our Corporate Social Responsibility activities</li><li>Career development opportunities with national and international promotion opportunities.</li></ul><p><strong>Why work for Accor?</strong></p><br><ul><li>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;&nbsp;https://careers.accor.com/</li></ul><p>Do what you love, care for the world, dare to challenge the status quo!&nbsp;<strong>#BELIMITLESS</strong></p><br><br>Job Description<br><br><ul><li>Lead and manage all hotel IT operations, including infrastructure, networks, servers, business applications, telecommunications, and end-user support.</li><li>Ensure the availability, security, and performance of all IT systems to support seamless hotel operations.</li><li>Develop and implement IT strategies, policies, and procedures aligned with business objectives.</li><li>Oversee cybersecurity measures, data protection, system backups, disaster recovery, and business continuity planning.</li><li>Manage hotel technology systems, including Property Management Systems (PMS), Point of Sale (POS), guest internet services, and other operational platforms.</li><li>Plan, manage, and monitor the IT budget, technology investments, and vendor contracts.</li><li>Lead IT projects, system upgrades, and new technology implementations.</li><li>Collaborate with department leaders to identify technology solutions that improve operational efficiency and the guest experience.</li><li>Ensure compliance with company policies, industry standards, and local regulatory requirements related to information security and data privacy.</li><li>Recruit, coach, and develop the IT team while fostering a culture of innovation, service excellence, and continuous improvement.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a related field.</li><li>Minimum of <strong>6–10 years</strong> of progressive IT experience, including <strong>2–5 years</strong> in a leadership role within the hospitality industry.</li><li>Strong knowledge of hotel technology systems, networking, cybersecurity, cloud services, and IT infrastructure.</li><li>Experience managing Property Management Systems (PMS), Point of Sale (POS), and other hospitality applications.</li><li>Proven experience in project management, vendor management, budgeting, and strategic planning.</li><li>Excellent leadership, analytical, problem-solving, and communication skills.</li><li>Ability to manage multiple priorities in a fast-paced, multicultural environment.</li><li>Previous experience with an international hotel brand is an advantage.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br>&nbsp;</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Le Vendôme Beirut is embarking on an exceptional new chapter. As we prepare for the reopening of one of Beirut's most iconic luxury hotels, we are seeking visionary leaders to shape its future.</p><br><p>Defined by timeless elegance, impeccable service, and a legacy of refined hospitality, Le Vendôme Beirut is committed to delivering exceptional guest experiences while honoring its distinguished heritage.</p><br><p>This is a rare opportunity to join the executive leadership team responsible for redefining luxury, inspiring excellence, and setting a new benchmark for hospitality in the region.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li><li>Learning programs through our Academies designed to sharpen your skills</li><li>Ability to make a difference through our Corporate Social Responsibility activities</li><li>Career development opportunities with national and international promotion opportunities.</li></ul><p><strong>Why work for Accor?</strong></p><br><ul><li>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;&nbsp;https://careers.accor.com/</li></ul><p>Do what you love, care for the world, dare to challenge the status quo!&nbsp;<strong>#BELIMITLESS</strong></p><br><br>Job Description<br><br><ul><li>Develop and implement the hotel’s annual sales and marketing strategy in line with business objectives and brand standards.</li><li>Lead the Sales &amp; Marketing team to achieve revenue, market share, and profitability targets.</li><li>Identify new business opportunities and develop strong relationships with key corporate clients, travel agencies, government entities, MICE planners, and other business partners.</li><li>Oversee all sales segments, including Corporate, Leisure, Groups, MICE, and Events.</li><li>Develop and execute effective marketing, digital, social media, PR, and communication strategies.</li><li>Work closely with the Revenue Management team to optimize pricing, distribution, demand generation, and revenue opportunities.</li><li>Analyze market trends, competitor activities, customer insights, and business performance to identify growth opportunities.</li><li>Prepare annual budgets, sales action plans, forecasts, and regular performance reports.</li><li>Lead negotiations for key accounts, strategic partnerships, and major business opportunities.</li><li>Ensure consistent brand positioning and compliance with brand and corporate marketing guidelines.</li><li>Collaborate closely with operational departments to ensure a seamless guest and client experience.</li><li>Represent the hotel at industry events, trade shows, networking activities, and client engagements.</li><li>Coach, develop, and motivate team members to build a high-performing Sales &amp; Marketing team.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in Business Administration, Hospitality Management, Marketing, or a related field.</li><li>Minimum of <strong>8–10 years of progressive experience in Sales &amp; Marketing within the hospitality industry</strong>, including at least <strong>3–5 years in a senior leadership role</strong>.</li><li>Experience in luxury or upscale international hotel brands is highly preferred.</li><li>Strong knowledge of hotel sales, marketing, digital channels, revenue generation, and market analysis.</li><li>Proven track record of achieving revenue and business development targets.</li><li>Excellent leadership, communication, negotiation, and relationship-building skills.</li><li>Strong commercial acumen and strategic planning abilities.</li><li>Ability to work effectively in a fast-paced and dynamic environment.</li><li>Proficiency in English is required; additional languages are an advantage.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor?</strong></p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp; https://careers.accor.com/</p><br><p>Do what you love, care for the world; dare to challenge the status quo! #<strong>BELIMITLESS</strong></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Director of Operations &amp; Growth Company: Amazon growth agency Location: Remote Reports to: CEO Hours: 8:00 AM – 5:00 PM EST, flexible; occasional weekend availability Compensation: Based on experience Read this part first We are not hiring someone to keep the trains running.<br> We have people for that.<br> We are hiring the person who decides which trains we should be running at all — and then builds the track.<br> The company helps consumer brands win on Amazon.<br> We're growing, we're launching new offers, and we're at the point where the ceiling isn't demand — it's infrastructure.<br> Our CEO has more good ideas than there are hours to execute them.<br> This role exists to close that gap.<br> If your instinct when handed a messy problem is to disappear for two days, research it properly, and come back with three options and a recommendation — keep reading.<br> If your instinct is to ask what the priority is, this isn't your role.<br> What you'll own You'll own four areas.<br> You will not personally execute every task inside them — but you will own the outcome, design the strategy, find the right people or tools, and drive it to done.<br> 1. Brand growth Build and run the engine that brings Amazon brands to us— outbound, partnerships, referrals, whatever proves out Test acquisition channels, measure honestly, kill what doesn't work Own the pipeline from first touch through signed client 2.<br> Systems, AI &amp; internal infrastructure Design the operating system of the business: workflows, SOPs, dashboards, handoffs Build AI-powered automations that replace manual work — not pilots, production systems people actually use Choose the stack, implement it, get the team to adopt it 3.<br> Marketing initiatives Test new channels and formats; source, brief, and manage vendors and freelancers Turn CEO ideas into scoped, resourced, launched campaigns Report on what moved the number and what didn't 4.<br> Brand &amp; visibility Grow the company's presence and the CEO's personal brand across the channels that matter for an Amazon audience Build the content and distribution systems that make visibility repeatable, not sporadic Who you are You've done senior operations work — and it involved building, not just maintaining.<br> You've created workflows, processes, automations, and systems that outlasted you.<br> You can point to the machine you built and how it changed the business.<br> You use AI every day and you build with it.<br> Not "I've used ChatGPT.<br>" You've built agents, automations, and workflows that do real work in a real business.<br> You should be able to teach our CEO something, not the other way around.<br> You come from a digital marketing or agency environment.<br> You've been inside the operations of a services business that had to grow — and you were close enough to growth to know what actually generates revenue.<br> You think strategically without being asked to.<br> Handed a problem, you research it independently and return with multiple well-reasoned options.<br> You do not wait for instructions.<br> You do not come back with "what do you want me to do?<br>" You're resourceful about execution.<br> When something is outside your skill set, you find the right freelancer, tool, or agency, brief them properly, and hold them to the outcome.<br> Nice to have Amazon marketplace or e-commerce experience Client success or account management background Paid media, funnels, or email sequences (Meta, Google, Klaviyo) CRM ownership (HubSpot, Salesforce, GoHighLevel) Built and led a small team or contractor bench This role is not for you if You need daily direction · You think operations means admin and calendars · You've used AI but never built anything with it · You've only worked in structured corporate environments · You wait for permission · You'd rather perfect a process than start one · You go quiet when something is ambiguous What success looks like First 30 days — You've audited every system, tool, vendor, and workflow in the business.<br> You've met the team.<br> You've identified the three biggest bottlenecks and brought the CEO a recommendation on each.<br> First 60 days — At least two AI-driven automations are live and in daily use.<br> The client acquisition pipeline is documented, tracked, and has measurable activity.<br> Core processes are in writing.<br> First 90 days — You're running your four areas without needing sign-off on day-to-day calls.<br> There is a working acquisition motion with real numbers attached.<br> The CEO is spending meaningfully less time on execution and more on vision — because you absorbed the gap.<br></span> </div>

<p><h4>About the company</h4> <p>IBC Group is an industrial solutions provider specializing in advanced metal coatings, component repair, and performance engineering. We partner with manufacturers to extend the life of critical equipment, improve performance, and solve challenges related to wear, corrosion, and durability. Our capabilities include a wide range of thermal spray and performance coating technologies, supported by metallurgical expertise to ensure solutions meet demanding specifications. From restoring worn components to enhancing new parts, our work helps customers reduce downtime and improve reliability across a variety of industries. IBC Group operates focused on leveraging advanced surface engineering solutions globally.</p> <p>IBC Group is an equal opportunity employer. Full-time employees qualify for additional benefits like medical, vision, and dental insurance, paid time off (i.e. vacation), and retirement savings options.</p> <h4>Essential duties and responsibilities</h4> <p><strong>Strategic execution:</strong> Communicate and execute company strategic goals and objectives.</p> <p><strong>Technical & operational leadership:</strong> Provide technical and operational leadership across engineering, production, quality, and business development. Act as the primary technical authority for the company's thermal spray applications and component dimensional restoration, ensuring all work is technically sound, properly planned, and executed efficiently in accordance with company standards and customer requirements.</p> <p><strong>Project & group coordination:</strong> Coordinate and direct projects, plan technical activities, and ensure successful execution of work and programs. Engage with other IBC Group technical and support staff as needed.</p> <p><strong>Commercial & RFQ evaluation:</strong> Review incoming work including RFQs, contract requirements, and customer requests to ensure proper technical fit, scope, accurate industrial job costing/pricing for variable repair geometries, and scheduling before acceptance. Manage customer portals and interact directly with customers as needed.</p> <p><strong>Relationship management:</strong> Interact and build ongoing relationships with company, IBC Group customers, sponsors, and community partners.</p> <p><strong>Production alignment:</strong> Participate in production and planning meetings to communicate priorities, schedules, and expectations, ensuring alignment between technical requirements and daily operations.</p> <p><strong>Financial accountability:</strong> Monitor financial performance including P&L, job profitability, backlog, and pipeline to ensure the business operates in a highly profitable, sustainable, and commercially independent manner.</p> <p><strong>Budgeting & planning:</strong> Assist in preparing budgets, forecasts, bids, contracts, and proposals, and make recommendations regarding staffing, equipment, and operational needs based on business conditions.</p> <p><strong>CapEx ownership:</strong> Recommend and support procurement of capital equipment and technical resources, subject to company approval authority, budget limits, and applicable purchasing policies.</p> <p><strong>Technical & methodological oversight:</strong> Review technical work, reports, and methodologies to ensure accuracy, compliance, and sound engineering practices. Provide technical guidance on production, engineering, and R&D activities as required.</p> <p><strong>Knowledge codification & SOPs:</strong> Lead the extraction and transition of historical technical knowledge into codified manufacturing routes, job routers, and robust standard operating procedures (SOPs) to ensure repeatable shop-floor quality.</p> <p><strong>Subsurface & finishing operations:</strong> Oversee associated mechanical manufacturing and finishing operations critical to component repair, including pre-machining inspection, chemical stripping, masking, grit blasting, and precision post-coat grinding/machining to tight dimensional blueprint tolerances.</p> <p><strong>Team development:</strong> Assist in hiring, training, mentoring, timecard oversight, performance reviews, and corrective actions of team members, helping to ensure personnel follow procedures, policies, and performance expectations.</p> <p><strong>Executive reporting:</strong> Meet regularly with executive management to review performance, current contracts, risks, and future opportunities.</p> <p><strong>Administration & recordkeeping:</strong> Perform administrative duties as required, including approving expenditures, reviewing reports, monitoring project activity, and ensuring proper documentation and recordkeeping.</p> <p><strong>Quality & compliance audits:</strong> Follow and enforce all applicable ISO9001, AS9100, internal quality policies, OSHA safety regulations, and company safety policies. Ensure the facility and production team operate in constant compliance and are prepared for customer-specific or industry-specific technical audits.</p> <p><strong>Leadership support:</strong> Complete additional tasks or projects as assigned by company leadership.</p> <h4>Job requirements</h4> <p><strong>Citizenship status:</strong> Must be legally authorized to work in the United States without employer sponsorship. Due to potential access to export-controlled technical data, candidate must qualify as a “U.S. person” as defined under applicable export control laws, including ITAR/EAR, or otherwise be authorized to access such data under applicable law.</p> <p><strong>Education:</strong> Must have a bachelor's degree in materials science, metallurgy, mechanical engineering, mechanical engineering technology, or industrial engineering.</p> <p><strong>Thermal spray expertise:</strong> Minimum 5–10 years of hands-on or supervisory experience specifically within thermal spray coating technologies (including HVOF, plasma spray, flame spray, and arc spray) and industrial component salvage/repair operations is highly desirable.</p> <p><strong>Operations experience:</strong> Must have 5–10 years of relevant operations management experience, preferably overseeing an autonomous business unit or standalone profit center. Experience with thermal spray and manual machining in a production environment is a plus.</p> <p><strong>Project management:</strong> Must have a minimum of 5–10 years of direct project management experience.</p> <p><strong>Leadership & communication:</strong> Must have demonstrated leadership experience and excellent communication skills.</p> <p><strong>Analytical capabilities:</strong> Must be detail-oriented to understand complex systems, as well as capable of utilizing advanced mathematics for process and coating parameter development.</p> <p><strong>CAD competency:</strong> Solidworks or equivalent 3-D modeling software experience is required.</p> <p><strong>Software proficiency:</strong> Must have a strong knowledge of the Microsoft Suite of products (Office, Access, Word, Excel, Outlook, etc.).</p> <p><strong>Reporting:</strong> Must have the proven ability to write professional-level, highly technical reports.</p> <p><strong>Advanced work:</strong> Previous experience in industrial R&D and/or government contract work is a plus.</p> <p><strong>Machining & metrology knowledge:</strong> Demonstrated familiarity with precision conventional/CNC machining, industrial metrology instruments, and cylindrical/surface grinding techniques required to finish hard thermal spray surfaces.</p> <p><strong>Regulated data handling:</strong> Familiarity with ITAR/EAR compliance protocols and the secure management of controlled technical data packages.</p> <p><strong>Pre-employment screening:</strong> All employment at IBC is conditional upon successful results from background and drug testing.</p></p><p></p>

<p><h4>About the company</h4> <p>IBC Group is an industrial solutions provider specializing in advanced metal coatings, component repair, and performance engineering. We partner with manufacturers to extend the life of critical equipment, improve performance, and solve challenges related to wear, corrosion, and durability. Our capabilities include a wide range of thermal spray and performance coating technologies, supported by metallurgical expertise to ensure solutions meet demanding specifications. From restoring worn components to enhancing new parts, our work helps customers reduce downtime and improve reliability across a variety of industries. IBC Group operates focused on leveraging advanced surface engineering solutions globally.</p> <p>IBC Group is an equal opportunity employer. Full-time employees qualify for additional benefits like medical, vision, and dental insurance, paid time off (i.e. vacation), and retirement savings options.</p> <h4>Essential duties and responsibilities</h4> <p><strong>Strategic execution:</strong> Communicate and execute company strategic goals and objectives.</p> <p><strong>Technical & operational leadership:</strong> Provide technical and operational leadership across engineering, production, quality, and business development. Act as the primary technical authority for the company's thermal spray applications and component dimensional restoration, ensuring all work is technically sound, properly planned, and executed efficiently in accordance with company standards and customer requirements.</p> <p><strong>Project & group coordination:</strong> Coordinate and direct projects, plan technical activities, and ensure successful execution of work and programs. Engage with other IBC Group technical and support staff as needed.</p> <p><strong>Commercial & RFQ evaluation:</strong> Review incoming work including RFQs, contract requirements, and customer requests to ensure proper technical fit, scope, accurate industrial job costing/pricing for variable repair geometries, and scheduling before acceptance. Manage customer portals and interact directly with customers as needed.</p> <p><strong>Relationship management:</strong> Interact and build ongoing relationships with company, IBC Group customers, sponsors, and community partners.</p> <p><strong>Production alignment:</strong> Participate in production and planning meetings to communicate priorities, schedules, and expectations, ensuring alignment between technical requirements and daily operations.</p> <p><strong>Financial accountability:</strong> Monitor financial performance including P&L, job profitability, backlog, and pipeline to ensure the business operates in a highly profitable, sustainable, and commercially independent manner.</p> <p><strong>Budgeting & planning:</strong> Assist in preparing budgets, forecasts, bids, contracts, and proposals, and make recommendations regarding staffing, equipment, and operational needs based on business conditions.</p> <p><strong>CapEx ownership:</strong> Recommend and support procurement of capital equipment and technical resources, subject to company approval authority, budget limits, and applicable purchasing policies.</p> <p><strong>Technical & methodological oversight:</strong> Review technical work, reports, and methodologies to ensure accuracy, compliance, and sound engineering practices. Provide technical guidance on production, engineering, and R&D activities as required.</p> <p><strong>Knowledge codification & SOPs:</strong> Lead the extraction and transition of historical technical knowledge into codified manufacturing routes, job routers, and robust standard operating procedures (SOPs) to ensure repeatable shop-floor quality.</p> <p><strong>Subsurface & finishing operations:</strong> Oversee associated mechanical manufacturing and finishing operations critical to component repair, including pre-machining inspection, chemical stripping, masking, grit blasting, and precision post-coat grinding/machining to tight dimensional blueprint tolerances.</p> <p><strong>Team development:</strong> Assist in hiring, training, mentoring, timecard oversight, performance reviews, and corrective actions of team members, helping to ensure personnel follow procedures, policies, and performance expectations.</p> <p><strong>Executive reporting:</strong> Meet regularly with executive management to review performance, current contracts, risks, and future opportunities.</p> <p><strong>Administration & recordkeeping:</strong> Perform administrative duties as required, including approving expenditures, reviewing reports, monitoring project activity, and ensuring proper documentation and recordkeeping.</p> <p><strong>Quality & compliance audits:</strong> Follow and enforce all applicable ISO9001, AS9100, internal quality policies, OSHA safety regulations, and company safety policies. Ensure the facility and production team operate in constant compliance and are prepared for customer-specific or industry-specific technical audits.</p> <p><strong>Leadership support:</strong> Complete additional tasks or projects as assigned by company leadership.</p> <h4>Job requirements</h4> <p><strong>Citizenship status:</strong> Must be legally authorized to work in the United States without employer sponsorship. Due to potential access to export-controlled technical data, candidate must qualify as a “U.S. person” as defined under applicable export control laws, including ITAR/EAR, or otherwise be authorized to access such data under applicable law.</p> <p><strong>Education:</strong> Must have a bachelor's degree in materials science, metallurgy, mechanical engineering, mechanical engineering technology, or industrial engineering.</p> <p><strong>Thermal spray expertise:</strong> Minimum 5–10 years of hands-on or supervisory experience specifically within thermal spray coating technologies (including HVOF, plasma spray, flame spray, and arc spray) and industrial component salvage/repair operations is highly desirable.</p> <p><strong>Operations experience:</strong> Must have 5–10 years of relevant operations management experience, preferably overseeing an autonomous business unit or standalone profit center. Experience with thermal spray and manual machining in a production environment is a plus.</p> <p><strong>Project management:</strong> Must have a minimum of 5–10 years of direct project management experience.</p> <p><strong>Leadership & communication:</strong> Must have demonstrated leadership experience and excellent communication skills.</p> <p><strong>Analytical capabilities:</strong> Must be detail-oriented to understand complex systems, as well as capable of utilizing advanced mathematics for process and coating parameter development.</p> <p><strong>CAD competency:</strong> Solidworks or equivalent 3-D modeling software experience is required.</p> <p><strong>Software proficiency:</strong> Must have a strong knowledge of the Microsoft Suite of products (Office, Access, Word, Excel, Outlook, etc.).</p> <p><strong>Reporting:</strong> Must have the proven ability to write professional-level, highly technical reports.</p> <p><strong>Advanced work:</strong> Previous experience in industrial R&D and/or government contract work is a plus.</p> <p><strong>Machining & metrology knowledge:</strong> Demonstrated familiarity with precision conventional/CNC machining, industrial metrology instruments, and cylindrical/surface grinding techniques required to finish hard thermal spray surfaces.</p> <p><strong>Regulated data handling:</strong> Familiarity with ITAR/EAR compliance protocols and the secure management of controlled technical data packages.</p> <p><strong>Pre-employment screening:</strong> All employment at IBC is conditional upon successful results from background and drug testing.</p></p><p></p>

????️ We’re Hiring – Female Construction Operations Manager <br>A Real Estate Development Company in Batroun, Lebanon, is looking for a Female Construction Operations Manager. <br>• Civil Engineer or Architect <br>• 7+ years of experience in site, project engineering, and construction management <br>• Strong experience in project coordination and site operations <br>• Excellent leadership, organizational, and follow-up skills <br>• Ability to manage teams, contractors, and multiple projects <br>???? Batroun, Lebanon

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>We are a Leading Engineering Consultancy Company looking for an experienced Lebanese Project Manager to oversee large-scale projects in Saudi Arabia.&nbsp;</p><br><br>Job Description<br><p>The ideal candidate must have extensive experience in project planning, execution, and team leadership within the engineering or construction sectors.</p><br><br>Qualifications<br><p>Requirements:<br> ✔️ Bachelor's degree in Civil Engineering.<br> ✔️ Minimum 20 years of experience in project management and construction on site.<br> ✔️ Proven track record of delivering large-scale projects successfully.<br> ✔️ Strong leadership, problem-solving, and decision-making skills.<br> ✔️ Willing to relocate and able to join immediately.</p><br><br>Additional Information<br><p>NB: Only shortlisted candidates will be contacted</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>We are a Leading Engineering Consultancy Company looking for an experienced Lebanese Project Manager to oversee large-scale projects in Saudi Arabia.&nbsp;</p><br><br>Job Description<br><p>The ideal candidate must have extensive experience in project planning, execution, and team leadership within the engineering or construction sectors.</p><br><br>Qualifications<br><p>Requirements:<br> ✔️ Bachelor's degree in Civil Engineering.<br> ✔️ Minimum 20 years of experience in project management and construction on site.<br> ✔️ Proven track record of delivering large-scale projects successfully.<br> ✔️ Strong leadership, problem-solving, and decision-making skills.<br> ✔️ Willing to relocate and able to join immediately.</p><br><br>Additional Information<br><p>NB: Only shortlisted candidates will be contacted</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.</span></p><br><p><span>Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.&nbsp;</span></p><br><p><span>Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.</span></p><br><p><b>Team:</b></p><br><p>The Platform Technologies group in the Global DEV department drives the evolution of the MX.3 technical capabilities aligned with market standards and customers' expectations.  It’s an end-to-end organization that aims to address the technical and technological challenges of the MX.3 platform.</p><br><p>To answer the different platform wide challenges, the group is organized into domains that are composed of developers, product managers, architects and experts. </p><br><p>Part of this Platform Technologies group, the Cluster and Communication domain's mission is to:</p><br><ul><li>Maintain and evolve the Cluster manager, the communication layer (middleware), and the service SDKs of the platform</li><li>Build and deliver a roadmap to evolve the platform towards multi-language and multi-protocol SDKs, while maintaining a strong focus on cloud native architecture</li><li>Provide L3 support for clients on the cluster and communication components</li></ul><p>The Cluster and Communication domain is made up of technical product managers and engineers from different seniority levels. Team members are in contact with many development teams and support teams from all the offices of Murex and in direct contact with customers.</p><br><p><b>Mission:</b></p><br><p>The Senior Technical Product Manager of the Cluster and Communication domain will work closely with the Development team and with the Product Management team to lead the end-to-end strategy definition, execution, and client support of the technical components of the MX.3 platform: Cluster manager, Service SDKs, Middleware, serialization, communication layer, RPC layer. This role is pivotal in ensuring the platform’s elasticity, scalability, cloud nativeness, support for multiple deployment models and reduced TCO.</p><br><p> <b>Your Responsibilities:</b>&nbsp;</p><br><ul><li>Define and drive the&nbsp;roadmap for the Cluster and communication components of the MX.3 platform, aligned client expectations, and internal standards.&nbsp;</li><li>Engage proactively with clients and their&nbsp;IT teams, to ensure transparent communication, and collaboratively address escalations or emerging&nbsp;compliance&nbsp;concerns.&nbsp;</li><li>Collaborate with a team of developers, operators, QA, and product managers</li><li>Collaborate with product management, development, and architecture teams to ensure the roadmap delivery is on track</li><li>Collaborate with Deployment Model architects to ensure compatibility of the platform with the target deployment models of the integrating platform</li></ul><p><b>Your Profile:</b>&nbsp;</p><br><ul><li>Proven experience (15+ years) in cluster management, containers and container orchestration technologies, SDKs, REST APIs, distributed systems, serialization frameworks, software development, or related technical domains.</li><li>Strong understanding of enterprise software architecture.</li><li>Experience collaborating with cross-functional teams and driving large-scale initiatives.</li><li>Excellent communication and stakeholder management skills.</li><li>Familiarity with Murex platform or financial software is a plus.</li></ul><p>While deep expertise in these areas is strongly preferred, candidates who are fast learners and can quickly adapt to new requirements or emerging technologies may be able to mitigate any gaps in direct experience. The ability to rapidly acquire new knowledge and skills will be invaluable in keeping pace with evolving technology and frameworks.</p><br><p><b>Mandatory skills: </b></p><br><ul><li>Master’s degree (Bac+5, preferably from an engineering school)</li><li>Advanced technical knowledge: containers, APIs, software architecture, Serialization</li><li>Development experience and knowledge of C++ and Java</li><li>Rigor, precision, analytical and synthesis skills</li><li>Autonomy, ability to work independently</li><li>Curiosity, listening skills, and adaptability</li><li>Excellent written and oral communication, strong command of English and French</li><li>Team spirit and collaboration</li></ul><p><b>Nice to have skills:</b></p><br><ul><li>General knowledge of financial markets is a plus</li><li>Experience with MX.3 technical layers and components is a plus</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>‼️ PRIMETALENT IS HIRING ‼️</b></p><p><br></p><p>We are hiring a <b>Male Production Manager Assistant</b> for an Industrial Machinery Manufacturing Facility in <b>Jounieh.</b></p><p><br></p><p><b>Key Responsibilities:</b></p><p>• Ensure quality standards, accurate records &amp; continuous improvement</p><p>• Coordinate materials, manpower &amp; production departments</p><p>• Resolve and report production issues, delays &amp; bottlenecks</p><p>• Assist with daily production planning &amp; coordination</p><p>• Monitor production progress, priorities &amp; deadlines</p><p><br></p><p><br></p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Key Qualifications:</b></p><p>• Bachelor / Technical Degree in Mechanical, Electro-mechanical, Industrial Engineering&nbsp;</p><p>• <b>2+ Years of Experience </b>in an industrial, manufacturing environment&nbsp;</p><p>• Knowledge in Excel, AutoCAD</p><p><br></p><p><b>We are Offering:</b></p><p>• Working Days: Mon – Fri from 7:30 AM till 5:30 PM</p><p>• <b>2 Breaks during the day</b></p><p>• NSSF</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>AdOnTrack is seeking a Growth Partner Manager to develop business relationships with advertisers, asset owners, business networks, and Growth Partners across our 9+ physical advertising channels, including vehicle fleets, gas stations, sports hubs, restaurants, supermarkets, delivery networks, kiosks, beauty and wellness locations, and co-working spaces.</p><p>The role involves identifying and contacting relevant businesses, explaining the AdOnTrack advertising and asset-monetization model, onboarding advertisers and asset owners, registering and tracking referrals, following up through activation, and recruiting and supporting additional Growth Partners. The successful candidate will be expected to build and manage an independent pipeline and create genuine commercial activity. AdOnTrack provides the platform, channel information, attribution tools, onboarding materials, campaign support, measurement, and settlement infrastructure.</p><p>This is a commission-based independent contractor opportunity and does not include a fixed salary or guaranteed income. Earnings depend on valid, collected customer activity and active campaigns.</p><p>The compensation structure is as follows. The person earns 5% of net collected campaign spend from advertisers they directly refer and activate for as long as the related activity remains valid and active. They earn 3% of valid payouts made by AdOnTrack to asset owners they directly refer and activate for as long as the related activity remains valid and active. They receive a one-time $50 bonus after a directly referred advertiser launches and pays for a qualifying first campaign. They receive a one-time $50 bonus after a directly referred asset owner receives a qualifying paid campaign booking and the campaign becomes operationally valid or produces the first valid payout.</p><p>The manager may also recruit and actively support Growth Partners. For directly recruited and actively supported Growth Partners, the manager earns a 15% override on the valid, collected recurring commissions earned by those partners. The initial pilot arrangement may begin at 10% and increase after performance is demonstrated. The manager also receives a one-time $20 bonus when a directly recruited Growth Partner generates their first legitimate AdOnTrack income. This is a single-level management override and does not apply to registrations alone or to an unlimited multi-level network.</p><p>Commissions and bonuses are not paid on unpaid, refunded, fraudulent, duplicate, or self-referred activity. Attribution, payment timing, qualification requirements, termination, and post-termination terms will be defined in the written agreement. Candidates should understand that this role is suitable for someone comfortable with performance-based income and independent business development.</p><p>To apply, please describe your experience in business development, sales, advertising, partnerships, merchant acquisition, or channel development; the industries and locations where you have relevant business relationships; the first 20 organizations or networks you would approach; and how you would seek to activate your first five advertisers, asset owners, or Growth Partners.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Business development; partnership development; B2B sales; advertising sales; merchant acquisition; channel sales; affiliate and referral marketing; network development; asset-owner or venue partnerships; lead generation; prospecting; relationship management; negotiation; follow-up; customer onboarding; pipeline management; CRM and referral tracking; partner recruitment; partner training and support; remote and independent work; strong written and verbal communication; ethical and transparent sales practices; ability to work with performance-based commission and no fixed salary.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Location: Remote Employment Type: Full-Time About the Role We are looking for an experienced Account Manager with a strong background in performance marketing and digital agencies to join our team.<br> This is a client-facing role .<br> You will be responsible for managing client relationships, understanding their marketing objectives, coordinating with our performance marketing team, and ensuring clients receive clear communication and excellent service.<br> You do not need to be a hands-on Media Buyer.<br> Our performance marketing specialist will handle the technical campaign execution.<br> Your role is to own the client relationship and act as the bridge between the client and the internal team.<br> Key Responsibilities Manage day-to-day relationships with multiple clients.<br> Act as the primary point of contact for clients regarding their marketing campaigns.<br> Conduct client meetings, calls, and follow-ups.<br> Understand clients' business objectives, target audiences, and marketing goals.<br> Work closely with the performance marketing team to ensure campaigns align with client objectives.<br> Coordinate with media buyers and internal teams on campaign requirements, updates, and deliverables.<br> Communicate campaign performance and insights to clients in a clear and professional manner.<br> Collect and communicate client feedback to the internal team.<br> Manage client expectations, deadlines, deliverables, and follow-ups.<br> Identify opportunities to improve client results and satisfaction.<br> Prepare and present campaign updates and reports.<br> Build strong, long-term relationships with clients.<br> Proactively identify potential issues and ensure they are resolved quickly.<br> Remote full-time position.<br> Opportunity to work with international clients.<br> Dynamic and fast-paced marketing environment.<br> Opportunity to grow within the company.<br> Previous experience working in a digital marketing or advertising agency is required .<br> Previous experience as an Account Manager, Client Success Manager, or similar client-facing role.<br> Strong understanding of paid advertising and performance marketing .<br> Experience managing clients whose campaigns include platforms such as Meta Ads, Google Ads, TikTok Ads, or similar.<br> Strong communication and presentation skills.<br> Comfortable conducting client meetings and discussing campaign performance.<br> Strong organizational and follow-up skills.<br> Ability to manage multiple clients and projects simultaneously.<br> Strong English communication skills.<br> Ability to work effectively with internal marketing and performance teams.<br> Important This is not a Media Buyer position .<br> You are not expected to personally execute campaigns or manage ad accounts on a daily basis.<br> We are specifically looking for someone who understands performance marketing well enough to manage clients, communicate campaign performance, and coordinate effectively with the technical team.<br></span> </div>

<p>Results-driven Engineer&nbsp;and Project Manager&nbsp;with extensive experience&nbsp;in managing and construction projects&nbsp;from initiation to&nbsp;completion. Skilled in&nbsp;project planning, budgeting, scheduling, contract administration, risk management, and&nbsp;coordinating multidisciplinary&nbsp;teams to ensure&nbsp;projects are delivered&nbsp;safely, on time, and within budget.</p><p>Recognized for strong&nbsp;leadership, problem-solving&nbsp;abilities, and&nbsp;effective communication&nbsp;with clients, consultants, contractors, and project&nbsp;teams. Committed&nbsp;to delivering high-quality engineering solutions&nbsp;while optimizing project&nbsp;performance and achieving&nbsp;organizational objectives.</p><p>&nbsp;</p><p><strong>Requirements</strong></p><ul><li>Bachelor's degree in&nbsp;Engineering.</li><li>Minimum 10 years&nbsp;of experience in&nbsp;project management within&nbsp;engineering or construction&nbsp;projects.</li><li>Strong knowledge of&nbsp;project planning, scheduling, budgeting, and cost&nbsp;control.</li><li>Excellent leadership, communication, negotiation, and problem-solving skills.</li><li>Ability to manage&nbsp;multiple projects and&nbsp;meet deadlines.</li><li>Fluent in English.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Responsible for developing, implementing, and maintaining visual merchandising standards across all stores to maximize sales, improve customer experience, optimize space productivity, and ensure consistent brand presentation Visual Merchandising &amp; Store Standards · Develop and maintain visual merchandising guidelines across all store formats.<br> · Ensure consistent execution of visual standards, category presentation, and brand identity.<br> · Conduct store audits to evaluate merchandising quality and customer navigation.<br> · Identify opportunities to improve product visibility, shopper engagement, and conversion rates.<br> · Monitor store appearance, displays, signage, and promotional execution.<br> Space Planning &amp; Planogram Management · Supervise creation, implementation, and maintenance of planograms.<br> · Validate category layouts based on sales performance and shopper behavior.<br> · Ensure approved planograms are accurately implemented across stores.<br> · Review shelf capacities, facings, adjacencies, and category flow.<br> · Lead category resets, store remerchandising projects, and layout optimizations.<br> Commercial &amp; Category Optimization · Collaborate with Merchandising Manager to improve category performance through effective space allocation.<br> · Optimize hot zones, impulse areas, promotional locations, and seasonal displays.<br> · Support new store openings, remodels, and layout redesign projects.<br> · Drive initiatives that improve sales per square meter and category profitability.<br> Promotional &amp; Seasonal Execution · Plan and supervise promotional campaigns, seasonal events, and supplier activations.<br> · Ensure promotional displays comply with commercial objectives and visual standards.<br> · Coordinate execution timelines with store operations and suppliers.<br> · Evaluate effectiveness of promotional displays and recommend improvements.<br> Team Supervision &amp; Coordination · Supervise store merchandising teams.<br> · Provide coaching and training on merchandising standards.<br> · Coordinate with Operations merchandising team &amp; Merchandising Manager.<br> · Monitor corrective actions and ensure timely resolution of merchandising issues.<br> Reporting &amp; Performance Management · Prepare merchandising performance reports &amp; Check List.<br> · Monitor execution KPIs and identify improvement opportunities.<br> · Present recommendations based on sales, traffic flow, and merchandising analytics.<br> · Maintain accurate merchandising documentation and implementation records.<br> · 3–5+ years’ experience in Visual Merchandising, Space Planning, or Retail Operations.<br> · Strong knowledge of retail merchandising principles and shopper behavior.<br> · Experience with Planograming software.<br> · Excel and reporting capabilities.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for an operations manager to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Role Overview We are looking for an experienced Operations Manager / Project Manager stepping into a busy, cross-functional role that combines day-to-day operational management, escalation handling, people leadership, and active project delivery.<br> This role sits at the centre of the business, working closely with leadership and managing a small team, while also driving forward several time-boxed strategic projects (system migrations and implementations) currently in progress.<br> The ideal candidate is highly organized, comfortable managing competing priorities, confident communicating with senior stakeholders, and capable of quickly picking up context on live projects without significant ramp-up time.<br> Key Responsibilities Daily / Ongoing Manage and resolve customer support / escalation issues Handle ad-hoc operational requests and escalations Line-manage a small team— including 1:1s, unblocking issues, and approvals Monitor and maintain oversight of key business KPIs Weekly Lead/participate in the weekly management meeting with leadership, including weekly reporting Prepare and distribute the Friday weekly executive report Monthly Conduct AR Aging Review Produce churn reporting Conduct VBS review Active Projects (currently a significant portion of workload) Oversee RW+ implementation and migration Manage the RW Legacy sunset process Oversee HubSpot implementation across: Salesforce (SF), TeamSupport, Intercom, RW+ Manage ValBill project Periodic / As-Needed Support webinars and marketing email initiatives Produce ad-hoc KPI reporting Support ValPay Capital initiatives Proven experience in an operations management and/or project management role, ideally within a fast-paced, tech-enabled or SaaS business Experience managing direct reports, including running 1:1s and unblocking day-to-day issues Strong track record of managing multiple concurrent projects, including system implementations/migrations (e.<br>g., CRM, billing, support tooling) Comfortable owning executive-level reporting and presenting to leadership Experience handling customer escalations and cross-functional ad-hoc requests Familiarity with tools such as HubSpot, Salesforce, Intercom (or equivalent CRM/support platforms) is a strong plus Strong financial acumen and advanced Excel skills are essential — this role owns AR aging review, churn reporting, and VBS review, and regularly builds/maintains reporting for leadership.<br> Candidates should be comfortable with: Building and maintaining reports involving pivot tables, lookups (VLOOKUP/XLOOKUP/INDEX-MATCH), and formula-driven models Reconciling and analyzing financial data (aging balances, revenue/churn figures) with a high level of accuracy Translating raw data into clear, exec-ready summaries and dashboards Excellent communication, prioritization, and stakeholder management skills Able to work independently and hit the ground running with minimal handover time Handover &amp; Onboarding Given the breadth of live projects and standing responsibilities, a structured handover period with the current role holder is strongly recommended prior to leave commencing, covering: Introductions to direct reports and key stakeholders Walkthrough of active projects and current status (RW+, HubSpot implementation, ValBill, RW Legacy sunset) Access to reporting templates (weekly exec report, KPI dashboards, AR aging, churn reports) Overview of escalation processes and key accounts</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>we are seeking an experienced and customer-focused Customer Service Manager to lead our customer support operations, enhance service quality, and ensure an exceptional customer experience across all channels.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>&nbsp;Lead and manage the Customer Service team to achieve performance targets</p><p><br></p><p>&nbsp;Develop and implement customer service policies, procedures, and standards</p><p><br></p><p>&nbsp;Monitor service quality, customer satisfaction, and team performance metrics</p><p><br></p><p>&nbsp;Collaborate with internal departments to address customer needs and operational issues</p><p><br></p><p>&nbsp;Prepare regular performance and customer insight reports for management</p><p><br></p><p>&nbsp;Coach, train, and develop customer service representatives</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Bachelor's degree in Business Administration or a related field</p><p><br></p><p>&nbsp;Minimum 5 years of experience in Customer Service, with at least 2 years in a managerial role</p><p><br></p><p>&nbsp;Experience in FinTech, Banking, Telecommunications, or Financial Services is preferred</p><p><br></p><p>&nbsp;Strong leadership, communication, and problem-solving skills</p><p><br></p><p>&nbsp;Customer-centric mindset with the ability to manage multiple priorities</p><p><br></p><p>&nbsp;Proficiency in Microsoft Office and customer service management tools</p><p><br></p><p>&nbsp;Fluency in English and Arabic; French is a plus</p></div>

Location: Democratic Republic of the Congo (DRC) <br> <br>Experience Required: Minimum 5 Years <br> <br>Employment Type: Full-Time <br> <br>About the Role <br>We are looking for an experienced Marketing, Brand and Campaign Manager to lead our comprehensive marketing strategy, drive our upcoming corporate rebranding initiative (Corporate Identity), and execute high-impact outdoor advertising campaigns (billboards/panos along major roadways) across the Democratic Republic of the Congo. <br> <br>The ideal candidate will own the brand’s visual and strategic direction, manage media buying, and ensure maximum market visibility and engagement in the region. <br> <br>Key Responsibilities <br>Brand Strategy & Rebranding: Lead the complete corporate identity rollout and maintain strict brand guidelines across all company touchpoints in the DRC. <br> <br>Campaign Management: Plan, execute, and oversee large-scale ATL advertising campaigns, focusing heavily on strategic outdoor billboard placements along major transport routes. <br> <br> <br>Marketing Operations & Budgeting: Manage the marketing budget, track campaign performance metrics (reach, frequency, and ROI), and align activities with overall business goals. <br> <br>Cross-Functional Leadership: Collaborate closely with sales, creative agencies, and executive leadership to ensure a unified market approach. <br> <br>Requirements & Qualifications <br>Experience: Minimum 5 to 8 years of proven experience in marketing, brand management, and large-scale campaign execution <br> <br>Core Skills: Strong expertise in corporate rebranding, outdoor media buying, vendor negotiations, and budget management. <br> <br>Education: Bachelor’s Degree in Marketing, Business Administration, Communications, or a Related Field

<p>Job Description &amp; Requirements<br><br>Production Manager (Soap Manufacturing)<br>Location: Democratic Republic of the Congo<br>Department: Manufacturing &amp; Operations<br><br>Main Mission:<br>Steer all soap manufacturing and packaging operations.<br>Ensure production schedules are met while strictly adhering to deadlines, cost targets, quality standards, safety regulations, and environmental requirements, while coordinating day and night shift teams.<br><br>Key Responsibilities<br>1. Raw Material &amp; Solution Management:<br>Supervise the tank farm, storage safety, and precise preparation of caustic soda, brine, silicates, and mineral fillers.<br>&nbsp;</p><p>2. Saponification &amp; Packaging:<br>Monitor saponification parameters, ensure batch traceability, and oversee packaging lines (cutting, stamping, wrapping, and OEE efficiency).<br>&nbsp;</p><p>3. Team Management:<br>Lead, motivate, and organize 2-shift day/night teams (team leaders, operators, and technicians) to guarantee 24/6 operational continuity.<br>&nbsp;</p><p>4. Tracking &amp; Compliance:<br>Develop performance indicators, manage inventories, enforce quality specifications, and ensure HSE compliance.<br><br>Role Requirements &amp; Qualifications:<br>1. Industry Experience:<br>Mandatory previous experience working in a soap manufacturing factory.<br>&nbsp;</p><p>2. Technical Expertise:<br>In-depth knowledge of saponification chemical processes, process automation, HSE regulations, and production management systems (Lean Manufacturing, ERP).<br>&nbsp;</p><p>3. Soft Skills:<br>Strong leadership, real-time problem-solving abilities, composure under pressure, and excellent organizational skills.<br>&nbsp;</p><p>4. Language Requirement:<br><br>Fluency in French is mandatory (both written and spoken).<br><br>Candidates from Arab countries &amp; India are welcome to apply. Relocation to the Democratic Republic of the Congo is required.</p>