office manager Jobs
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<p>Black Milk specializes in lighting design and supply solutions for architectural, commercial, hospitality, and residential projects across the region. We are looking for a Junior Estimation & Tendering Specialist to join our growing team in Beirut. Key Responsibilities Prepare lighting quotations and commercial offers Assist in pricing and cost estimation for lighting projects Review and prepare BOQs (Bills of Quantities) Prepare technical data sheets and product submittals Support tender documentation and submission processes Organize project documentation and maintain accurate records Assist the sales and design teams with technical and commercial requirements</p><p><strong>Desired Candidate Profile</strong></p><h3>Requirements</h3><p>Fresh graduate or 0-2 years of relevant experience Strong knowledge of Microsoft Excel and Office tools Strong organizational and communication skills Detail-oriented and able to manage multiple tasks Background in lighting, construction, or technical sales is a plus</p>
<p>Manage and monitor daily transportation operations. Ensure efficient scheduling, service delivery, and resource utilization. Monitor operational performance, costs, and service quality. Develop and implement plans to improve productivity and profitability. Identify new business opportunities and support the division s growth. Handle operational challenges and ensure timely solutions. Coordinate with relevant departments to achieve business objectives. Prepare operational reports and recommendations for Management.</p><p><strong>Desired Candidate Profile</strong></p><p>Proven managerial experience in transportation, fleet, logistics, or a related operational field. Strong understanding of transportation operations and service management. Business development and entrepreneurial mindset. Strong leadership, problem-solving, and decision-making skills. Ability to manage performance, costs, and operational priorities. Strong communication and organizational skills. Proficiency in Microsoft Office. Bachelor s degree in Business Administration, Operations Management, Logistics, or a related field is preferred.</p>
<p>Assiyana is a well-established Facility Management and Maintenance company, founded in 1969, with operations in Lebanon and Qatar. The company provides Facility Management, Cleaning, Landscaping, Electromechanical (MEP) Maintenance, Pest Control, and FM Software Integration services across different industries facilities.</p><p>We are now seeking an ambitious and details-oriented accountant to join our team!</p><p><b>Key Responsibilities:</b></p><ul><li>Daily accounting transactions & reconciliations</li><li>NSSF, payroll, VAT & income tax declarations</li><li>Month-end closing, billing & accounts receivable</li><li>Monthly financial statements, balance sheet & depreciation schedules</li><li>Annual budgets, reports & financial/statistical reporting</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>BS/BA in Accounting, Finance, or a related field</li><li>2 3 years of accounting experience</li><li>Strong knowledge of accounting & corporate finance principles</li><li>Excellent MS Office skills</li><li>Experience with accounting software, preferably Dolphin</li><li>High integrity and confidentiality</li></ul>
<p>WE REHIRING | JUNIOR ACCOUNTING ASSISTANT</p><p>Jdaidet El Matn, Lebanon</p><p>Full-time | On-site</p><p>We are looking for a Junior Accounting Assistant to support our Senior Accountant with daily accounting tasks.</p><p>Fresh graduates are welcome no previous experience required.</p><strong>Responsibilities</strong><ul><li>Accounting data entry and recording daily transactions</li><li>Entering Journal Vouchers (JV) and Payment Vouchers (PV)</li><li>Preparing and issuing invoices</li><li>Following up on accounts receivable and collections</li><li>Preparing client statements</li><li>Organizing accounting documents and files</li><li>Assisting with basic reconciliations and other accounting tasks</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree in Accounting, Finance, Business Administration, or related field</li><li>Basic knowledge of accounting principles</li><li>Good knowledge of Excel and Microsoft Office</li><li>Strong attention to detail and organizational skills</li><li>Willingness to learn and grow</li><li>Full-time availability</li><li>Preferably available immediately</li><li>Residing in or near Jdaidet El Matn / Metn</li></ul>
<p>Handle daily accounting transactions, including journal vouchers, bank reconciliations, supplier and customer reconciliations, and trial balance preparation.</p><p>Prepare NSSF and Payroll schedules.</p><p>Manage VAT and income tax declarations.</p><p>Oversee end-of-month closing operations, billing, and accounts receivables.</p><p>Produce monthly financial statements, maintain the balance sheet, and manage depreciation schedules.</p><p>Serve as the primary contact with external consultants for our accounting software.</p><p>Participate in the preparation of annual budgets, annual reports, and other significant financial and statistical reports.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in accounting, Finance, or a related field.</li><li>2 3 years of relevant accounting experience</li><li>Strong knowledge of accounting & corporate finance principles</li><li>Excellent MS Office and Excel skills</li><li>Experience with accounting software, preferably Visual Dolphin</li><li>High level of integrity and confidentiality</li><li>Excellent attention to detail</li></ul>
<p>We are seeking a Procurement Officer with a solid understanding of logistics to manage purchasing activities and coordinate the flow of goods efficiently. This role bridges sourcing/purchasing with supply chain coordination.</p><p>Key Responsibilities</p><ul><li>Source suppliers, negotiate pricing, and manage purchase orders</li><li>Coordinate with logistics providers to ensure timely delivery of goods</li><li>Track shipments, manage inventory levels, and resolve delivery issues</li><li>Evaluate supplier performance and maintain vendor relationships</li><li>Ensure compliance with company procurement policies and budget requirements</li><li>Prepare procurement reports and maintain accurate purchasing records</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Proven experience in procurement or purchasing</p><p>Working knowledge of logistics, freight, and supply chain processes</p><p>Strong negotiation and vendor management skills</p><p>Proficiency in procurement/ERP software and Microsoft Office</p><p>Good analytical and problem-solving abilities</p><p>Strong communication skills for coordinating with suppliers and internal teams</p>
<p>Act as link between companies and regulatory authorities</p><p>Ensure that products are manufactured and distributed in compliance with appropriate legislation</p><p>Ensure corporate goals are achieved in a compliant organized manner</p><p>Assist in the development of procedures and processes to ensure compliance with the Regulations</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in pharmacy</p><p>Preferable 3+ years experiences in RA</p><p>Excellent communication skills in Arabic, English or French</p><p>Knowledge of computer applications (MS Office, Power point )</p><p>Strong regulatory knowledge of current Lebanese laws & regulations (if experienced)</p><p>Good relationship with regulatory authorities and government agencies (if experienced)</p><p>Highly skilled, self-dependent and quick learner</p><p>Ability to adapt in a fast-paced, multitasking, changing environment</p><p>Excellent Analysis of problems and developing solutions</p><p>Forward-thinking and high ability to anticipate regulatory changes and requirements to ensure legal compliance</p>
<p>Handles and coordinates all patent renewals in several jurisdictions.</p><p>Creates records for the instructed jobs by using a specific system and maintains their follow-up pertaining to payments, deadlines and all other related matters by setting up tasks and reminders</p><p>Handles the annual patent renewal, generates reports and corresponds with agents and clients worldwide</p><p>Ensures that clients queries are handled in a timely manner </p><p>Provides assistance with the annuity payment process in several jurisdictions by researching and docketing information </p><p>Performs quality review of docket update and makes appropriate database correction </p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business or a related field</li><li>0-2 years of experience</li><li>Good command of English and Arabic</li><li>Proficiency in Microsoft Office</li><li>Attention to detail</li><li>Analytical skills</li><li>Teamwork skills</li><li>Flexibility and adaptability</li><li>Working under pressure and meeting deadlines</li></ul>
Job Purpose: Reporting to HR & administrative Manager, the HR & Admin coordinator will own day-to-day HR
<br>administration, ensuring accurate records, timely completion of recurring processes and responsive employee support. Serve as the first point of contact for routine HR matters, resolving requests within approved policies and escalating exceptions appropriately. Provide CEO calendar and meeting coordination support.
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<br>Key Accountabilities:
<br>▪ Maintain and reconcile attendance and leave records for weekly and monthly paid employees.
<br>▪ Follow up on missing punches, absences, discrepancies and outstanding approvals with employees and managers.
<br>▪ Prepare verified attendance and payroll inputs within agreed deadlines.
<br>▪ Prepare factory performance-pay calculations using approved criteria and validated inputs for management
<br>review.
<br>▪ Maintain supporting documentation and escalate unresolved discrepancies before payroll cutoff.
<br>▪ Publish approved vacancies and maintain recruitment and candidate databases.
<br>▪ Screen applications against agreed job requirements and conduct initial telephone or in person screening.
<br>▪ Prepare shortlists for review and coordinate interviews, assessments and feedback.
<br>▪ Maintain timely candidate communication and follow up on outstanding recruitment actions.
<br>▪ Maintain accurate, complete and confidential employee records in the ERP, SharePoint and designated files.
<br>▪ Update employee information and track missing documents, relevant expiry dates and required renewals.
<br>▪ Coordinate onboarding requirements, documentation, induction schedules and relevant departmental arrangements.
<br>▪ Track completion of onboarding and probation-review milestones.
<br>▪ Coordinate exit documentation, clearance, asset-return confirmations and required system updates.
<br>▪ Act as the first point of contact for routine employee questions and administrative requests.
<br>▪ Draft circulars, memos and other employee communications for approval.
<br>▪ Prepare warning documentation only under the HR Director’s instructions and approval.
<br>▪ Record and report policy deviations; support managers with administrative follow-up.
<br>▪ Maintain employee uniform and locker allocation records, coordinating with the relevant operational owners.
<br>▪ Coordinate training and employee-event logistics as assigned, subject to core HR priorities.
<br>▪ Identify practical improvements to forms, trackers and recurring administrative processes.
<br>▪ Coordinate the CEO’s calendar, meeting invitations, confirmations and meeting logistics.
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<br>Skills, Knowledge & Experience Required
<br>▪ Bachelor’s degree in HR, Business Administration or a related field, or equivalent relevant experience.
<br>▪ Approximately 3–5 years of practical HR administration experience.
<br>▪ Confidentiality, discretion and clear communication.
<br>▪ Experience with attendance records, payroll inputs, recruitment coordination and employee documentation.
<br>▪ Strong working knowledge of Excel, HR/ERP systems and shared document platforms.
<br>▪ Strong written and spoken Arabic and English.
<br>▪ Professional, empathetic, respectful with sound judgement
<p>A large manufacturing company in Tripoli is seeking for a Packaging & Wrapping Manager within the production department The Packaging & Wrapping Manager will be managing the process. Main Responsibilities: - Manage daily packaging and wrapping operations to ensure safe, efficient, and timely execution. - Oversee product release activities and ensure the accuracy and completeness of all required standards. - Ensure compliance with quality standards, requirements, company policies, and applicable regulations. - Coordinate effectively with Production, QA/QC, Warehouse, and other relevant departments. - Lead, develop, and support the department team through effective supervision, training, performance management, and manpower planning. - Establish and maintain effective controls for product segregation, release, and rejection. - Monitor departmental performance, productivity, efficiency, and resource utilization. - Identify and implement continuous improvement initiatives to enhance operational effectiveness and product quality.</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements: - Holder of a relevant Degree - Minimum 7 years of experience in a similar role - Exceptional interpersonal and communication skills. - Leadership skills and ability to manage a team of 50+ employees Only shortlisted candidates will be contacted</p>
Issue purchase orders, change notices and contacts for compliance to the Department s policy and refer to Purchasing Manager for Approval.<br><br> General Review of all purchase orders daily and follow up the due date payment and arrival.<br><br> Proper use and level of sales support.<br><br> Ensure that all orders are followed by a test material.<br><br> Responsible for all Aramex-DHl Invoices and issue the couriers for all the dep of the company.<br><br> Do Filing job of the purchasing department.<br><br> Ensure that the stock system is always updated to reflect the current situation, in co-ordination with the storekeeper and update the Purchasing Manager<br><br> Ensure that all products purchased are always of the correct quality and quantity with the coordination of the storekeeper.<br><br> Maintain records in a professional and orderly manner and ensure that they are accessible to management.<br><br> Prepare the clearance documents of all raw materials and send them to the shippers.<br><br> Ensure that all related information and forms are properly authorized.
<p>Issue purchase orders, change notices and contacts for compliance to the Department s policy and refer to Purchasing Manager for Approval.</p><p>General Review of all purchase orders daily and follow up the due date payment and arrival.</p><p>Proper use and level of sales support.</p><p>Ensure that all orders are followed by a test material.</p><p>Responsible for all Aramex-Dhl Invoices and issue the couriers for all the dep of the company.</p><p>Do Filing job of the purchasing department.</p><p>Ensure that the stock system is always updated to reflect the current situation, in co-ordination with the storekeeper and update the Purchasing Manager</p><p>Ensure that all products purchased are always of the correct quality and quantity with the coordination of the storekeeper.</p><p>Maintain records in a professional and orderly manner and ensure that they are accessible to management.</p><p>Prepare the clearance documents of all raw materials and send them to the shippers.</p><p>Ensure that all related information and forms are properly authorized.</p>
<p>We are looking for an experienced, motivated, and hands-on Restaurant Manager to join our team at our Asian restaurant featuring a Robata Grill concept in Ashrafieh, Beirut.</p><p>Responsibilities</p><ul><li>Oversee the daily operations of the restaurant and ensure smooth service</li><li>Lead, manage, and motivate the front-of-house and restaurant team</li><li>Ensure an exceptional dining experience and high level of customer service</li><li>Maintain the restaurant s standards of quality, cleanliness, hygiene and food safety</li><li>Manage staff scheduling, attendance and daily administrative tasks</li><li>Coordinate closely with the kitchen and service teams to ensure efficient operations</li><li>Monitor service quality and address operational issues promptly</li><li>Ensure the restaurant s standards and concept are consistently maintained</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Previous experience as a Restaurant Manager, preferably in an Asian, Japanese, or Robata/Grill restaurant</p><p>Strong leadership, communication, and team-management skills</p><p>Excellent understanding of restaurant operations and service standards</p><p>Ability to work in a fast-paced, high-end dining environment</p><p>Hands-on, organized, and detail-oriented personality</p><p>Strong customer-service mindset</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Save the Children International has an exciting opportunity for a<b>Lead, Employee Relations (Investigations)</b>to join our <b>global team</b>.</p><br><p><b>Team purpose</b></p><br><p>To help make SCI a great place to work by creating a safe, respectful, fair and accountable working environment where people feel supported and concerns are addressed effectively. The Employee Relations team provides expert guidance, leads high-quality investigations and complex case management, and builds organisational capability to prevent and resolve workplace concerns fairly, consistently and at the right level. Through data, insights and lessons from cases, the team identifies systemic issues, strengthens leadership and management practice, and drives continuous improvement in the employee experience and organisational culture across SCI.</p><br><p><b>Role purpose</b></p><br><p>To lead SCI’s grievance investigations capability, ensuring concerns are investigated fairly, consistently, proportionately and to a high professional standard. The role provides senior oversight of senior, complex and high-risk cases, develops a skilled investigations team and safeguards the integrity, quality and timeliness of the investigation process. Through strong partnerships, case insights and organisational learning, the role helps identify systemic risks, strengthen practice and contribute to a safe and respectful working environment.</p><br><ul> <li><b>Job Title:</b> Lead, Employee Relations (Investigations)</li> <li><b>Reports To: </b>Director, People & Organisation Effectiveness (Interim)</li> <li><b>Work Pattern:</b> Hybrid/Remote with flexible working options available</li> <li><b>Location:</b> Any approved Save the Children International office location. For a full list of locations that Save the Children International can hire in, please visit: SCI Careers </li> <li><b>Required Time Zone: </b>Any</li> <li><b>Contract Length:</b> Permanent</li> <li><b>Right to Work:</b> The successful candidate must have the right to work in the country where the role is based, for the duration of employment. </li> <li><b>Language Requirements: </b>English</li> <li><b>International Travel:</b> up to 5%</li> <li><b>People Management:</b> Number of people managed in total: 3-4</li> <li><b>Remit: </b>Global</li></ul><p><b>Principal Accountabilities</b></p><br><ul> <li>Lead, manage and develop a team of specialist investigators, setting and maintaining high professional standards for investigative planning, methodology, evidence assessment, recommendations and report writing.</li> <li>Create an environment where investigators can exercise independent professional judgement whilst maintaining robust quality assurance mechanisms and providing senior challenge where required to ensure decisions remain impartial, consistent and defensible to internal stakeholders and the communities we serve</li> <li>Maintain effective oversight of the grievance investigation caseload, ensuring concerns are handled swiftly, compliantly and proportionately and workloads are balanced whilst timelines are met, and emerging risks, delays, or barriers to progression are proactively addressed or escalated. </li> <li>Lead investigations into high risk grievances against senior leaders, ensuring they are addressed fairly, consistently and in accordance with SCI’s Safe and Respectful Working Environment Policy and Grievance Procedure. </li> <li>Ensure a person-centred approach throughout the investigation process, recognising the wellbeing, needs and rights of individuals affected by a concern and ensuring all parties are treated with dignity, fairness and respect. </li> <li>Build trusted relationships with senior leaders, Country Offices and functions including Risk, Legal, Safety and Security and the wider People team, navigating competing perspectives whilst aligning to confidentiality protocols and protecting the integrity of the investigation process.</li> <li>Proactively identify recurring themes to escalate systemic issues, areas of organisational risk and opportunities for improvement, providing actionable insights that strengthen SCI’s approach to maintaining a safe and respectful working environment.</li></ul><p><b>Experience and Skills</b></p><br><p><i><b>Essential</b></i></p><br><ol> <li>Substantial experience overseeing and/or conducting complex and sensitive investigations into grievances across multiple countries in which SCI operates.</li> <li>Demonstrable expertise and experience advising on relevant employment law and its application to case management in SCI’s operating contexts.</li> <li>Proven ability to lead, manage and develop a team, setting clear expectations for quality, timeliness and professional standards and providing effective technical supervision, coaching and quality assurance.</li> <li>Demonstrable experience managing a complex investigation caseload, effectively prioritising high-risk and sensitive concerns, monitoring progress against agreed timelines and proactively addressing barriers, delays and capacity constraints.</li> <li>Ability to exercise independent and balanced judgement to reach well-reasoned findings when dealing with sensitive employee relations concerns, including navigating conflicting evidence, complex stakeholder dynamics and matters involving significant organisational, legal or reputational risk.</li> <li>Highly developed interpersonal, listening and questioning skills, with the ability to build trust and engage sensitively and effectively with reporters, impacted individuals, subjects of concern, witnesses and other stakeholders throughout the investigation process.</li> <li>Significant experience applying continuous learning to continually innovate and improve existing ways of working, investigation frameworks, methodologies or quality assurance processes. </li> <li>Demonstrates strong cultural awareness and inclusive leadership, with the ability to recognise and adapt to cultural considerations and the implications of power dynamics when leading investigations and investigation teams</li></ol><p><i><b>Desirable</b></i></p><br><ol> <li>Experience of leading investigations within an international, federated, humanitarian or similarly complex organisation.</li> <li>Significant experience in a generalist HR, talent acquisition or as a paralegal/legal counsel </li> <li>Professional proficiency in French, Spanish or Arabic would be highly desirable</li></ol><p><b>Education and Qualifications </b></p><br><p><b>Desirable</b></p><br><ul> <li>Professional training, qualification or accreditation in workplace investigations, employee relations, HR, law or another relevant discipline, or equivalent experience </li></ul><p><b>Working at Save the Children International</b></p><br><p>Save the Children is the world's leading organisation for children, employing ~25,000 staff. We save children's lives. We fight for their rights. We help them fulfil their potential. Through our work in 116 countries, we put the most deprived and marginalised children first.</p><br><p>We know that great people make a great organisation, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.</p><br><p>The work here is challenging but is also immensely rewarding. At Save the Children, you will be in good company, working with talented, like-minded individuals who are determined to ensure that all children survive, learn, and are protected. Your contribution will help ensure children's voices are heard at the highest levels, and that we achieve our global strategy, <b>Ambition for Children 2030</b>, and reach every last child.</p><br><p><b>Diversity, Equity and Inclusion and Equal Opportunities</b></p><br><p>DEI is core to our vision, values and global strategy. Save the Children is committed to creating a truly diverse, equitable and inclusive organisation, and one which will support us in our vision to ensure every child attains the right to survival, protection, development, and participation.</p><br><p>We are committed to equal employment opportunities, regardless of gender, sexual orientation, race, colour, ethnic origin, nationality, disability, marital or civil partnership status, gender reassignment, pregnancy and maternity, caring or parental responsibilities, age, or beliefs and religion. We are committed to diversifying our staff to better represent the communities we serve and actively welcome underrepresented groups to apply.</p><br><p>Reasonable adjustments will be made should any candidate invited to interview require this.</p><br><p><b>Application Information</b></p><br><p>Please attach a copy of your CV and cover letter with your application. A full copy of the role profile can be found at SCI Careers. It is recommended that you save a copy of the role profile as it will no longer be available after the advert closes.</p><br><p>Applications will be reviewed on a rolling basis and the job advert may be closed earlier than advertised subject to the volume of suitable applicants. Please submit your application at your earliest convenience to avoid disappointment.<br> Due to the high volume of applications we receive, only shortlisted candidates will be contacted. Candidates who are successfully shortlisted should expect to hear from us within 2 weeks of the advert deadline.</p><br><p><b>Our Recruitment Process</b></p><br><ol> <li>Application review by our recruiting team based on your CV and cover letter</li> <li>Two-stage competency-based interviews with the hiring team</li> <li>Some recruitment may include an additional assessment or case study stage, or a third stage interview</li> <li>If successful, you will receive a conditional offer of employment, followed by your contract subject to passing background checks</li></ol><p>We need to keep children and adults safe so our selection process includes rigorous background checks and reflects our commitment to the protection of children and adults from abuse. All employees are expected to carry out their duties in accordance with our Code of Conduct and all policies and procedures relating to Anti-Harassment, Health and Safety, Safeguarding, and DEI and Equal Opportunities.</p><br><p><b>Save the Children does not charge a fee at any stage of the recruitment process.</b></p><br><br> </div>
Intoact International is a digital marketing training and consultancy agency operating across Lebanon and the UAE. We are looking for a Content Creator to produce and manage content for Intoact and a portfolio of client brands.
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<br>You will work closely with the Digital Marketing Manager and coordinate directly with clients on approvals and feedback.
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<br>Key Responsibilities
<br>
<br>Generate content ideas and write Arabic and English scripts, captions, and hooks.
<br>Create and appear in in-house content for Intoact, and plan creator and influencer collaborations for clients.
<br>Edit refined, high-quality short-form videos with strong pacing, transitions, captions, and sound design.
<br>Design social media visuals, carousels, and stories in line with each brand's identity.
<br>Build content calendars, then schedule and publish across Instagram, TikTok, LinkedIn, Facebook, and YouTube.
<br>Present content to managers and clients, gather feedback, and implement revisions on time.
<br>
<br>Requirements
<br>
<br>1+ years of experience in content creation is a must.
<br>A portfolio of your own work (applications without one will not be considered).
<br>Advanced editing skills across multiple tools (CapCut, Premiere Pro, or similar).
<br>Strong Canva skills and a good eye for design.
<br>Fluent in English and Arabic.
<br>Comfortable on camera.
<br>Familiarity with social media calendars and deadlines.
<br>Basic understanding of digital marketing and social platforms.
<br>Strong interest in AI tools for content and productivity.
<br>Organized, detail-oriented, and able to multitask.
<br>Curious mindset and openness to feedback.
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<br>To Apply
<br>Send your CV and portfolio, including 2 to 3 reels you scripted and edited yourself. Shortlisted candidates will complete a short practical task
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are looking for a Commercial Coordinator to support our commercial and sales activities and contribute to the expansion of the EVO Wallet merchant network.</p><p><br></p><p><b>Key Responsibilities:</b></p><p><br></p><p>Conduct daily field visits to telecom and mobile shops to introduce EVO Wallet services and acquire potential merchants.</p><p>Build and maintain relationships with merchants, clients, and partners.</p><p>Follow up on commercial activities, agreements, and merchant onboarding.</p><p>Conduct market research and identify new business opportunities.</p><p>Track commercial activities and maintain accurate CRM records.</p><p>Coordinate with internal departments and prepare required reports.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Bachelor’s degree in Business Administration, Marketing, Commerce, or a related field.</p><p>1–3 years of experience in sales, commercial operations, or business development.</p><p>Strong communication, negotiation, and persuasion skills.</p><p>Comfortable with daily field visits and direct merchant interaction.</p><p>Good organizational and follow-up skills.</p><p>Proficiency in Microsoft Office and CRM systems.</p></div>
<p>Provide first-level IT support to employees. Troubleshoot PCs, laptops, printers, scanners, and other IT equipment. Install and configure Windows, software, and applications. Troubleshoot basic network, Wi-Fi, and Internet connectivity issues. Support Microsoft 365, Outlook, Teams, and email accounts. Set up PCs and equipment for new employees. Handle basic IT hardware and software troubleshooting. Support users with day-to-day IT issues and requests. Maintain IT equipment and asset records. Escalate complex technical issues to the IT Administrator. Assist with other IT tasks and projects when required.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in IT Support / Helpdesk is preferred. Good knowledge of Windows and Microsoft Office / Microsoft 365. Basic knowledge of networking (LAN, Wi-Fi, TCP/IP). Good hardware troubleshooting skills. Good communication and problem-solving skills. Motivated, responsible, and willing to learn. Ability to work independently and as part of a team.</p>
<p>Manage and coordinate all import and export activities from order placement to final delivery, ensuring compliance with customs regulations, shipping procedures, and trade documentation.<br>Handle purchase orders, shipment arrangements (land, sea, air), and customs clearance for imports.<br>Prepare export documentation, including Commercial Invoices, Packing Lists, Serial Number Lists, and Certificates of Origin; arrange certifications and legalizations when required.<br>Coordinate with banks for Export Letters of Credit (LCs).<br>Arrange transport with freight forwarders and shipping lines, and manage export formalities with clearing agents.<br>Ensure timely delivery of documents, goods, and payment from end clients.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business, Supply Chain, Logistics, or related field.</li><li>Minimum 5 years of experience in import/export operations or international logistics.</li><li>Strong knowledge of shipping procedures, customs regulations, and trade documentation.</li><li>Excellent communication, organizational, and multitasking skills.</li><li>Proficiency in Microsoft Office applications</li></ul>
<p>We are looking for a professional and organized Administrative Assistant to provide administrative, reception, student, client, and operational support across the Academy.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as a professional first point of contact for students, clients, and visitors.</li><li>Provide centralized administrative and reception support.</li><li>Assist different departments with routine administrative requirements.</li><li>Maintain accurate records and documentation.</li><li>Support the coordination of daily Academy activities.</li><li>Ensure responsive, well-organized, and efficient administrative services.</li><li>Provide general support to ensure smooth day-to-day operations.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>High school diploma required; a diploma or Bachelor s degree in Business Administration or a related field is preferred.</p><p>1 2 years of experience in administration, reception, customer service, or a similar support role.</p><p>Proficiency in Microsoft Office.</p><p>Ability to learn and work with relevant Academy systems.</p><p>Strong communication, organization, and interpersonal skills.</p><p>Professional and customer-oriented attitude.</p>
<p><h4>Who we are:</h4>
<p>Founded in 2006, CXG is a global customer experience company uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.</p>
<p>The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation. We are passionate about delivering impact.</p>
<p>Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.</p>
<h4>What you will be doing</h4>
<p>You will join a dynamic and fast-paced environment, working under the authority of the CXG CTO and reporting to our Senior Product Manager.</p>
<p>As Product Owner, you own the product backlog end-to-end and act as the bridge between business stakeholders and delivery teams. You work across the full CXG product portfolio, including our B2B and B2C platforms and internal tools. You translate business needs into a clear, prioritized backlog of user stories that align with product strategy and business processes, and you champion those requirements throughout the development lifecycle.</p>
<p>You are accountable for maximizing the value the team delivers each sprint, making day-to-day scope and priority decisions, and ensuring what ships genuinely solves user problems. You also lead the team of Business Analysts, overseeing their day-to-day work on projects. In addition, you are expected to embed AI-driven ways of working across the product lifecycle, from discovery and requirements through to delivery and support.</p>
<p>Here, passion, integrity and a <strong>can-do</strong> attitude are always top of mind. Your daily responsibilities will involve:</p>
<ul>
<li>Own, refine, and prioritize the product backlog, translating business needs into well-defined epics, user stories, and acceptance criteria that align with the product roadmap and business processes.</li>
<li>Define scope and lead the requirements process for larger initiatives, including business workshop facilitation and roadmap development, working with business stakeholders, the Product Manager, and the Project Manager to manage the delivery backlog and timelines.</li>
<li>Act as the primary decision-maker on backlog priorities during sprints, balancing business value, effort, dependencies, and risk.</li>
<li>Engage with colleagues across departments to identify system integration points and dependencies, and develop high-level solution proposals, including scoping master data, reporting, access, and provisioning requirements.</li>
<li>Document requirements to the highest standard, including business architecture diagrams, use case definitions, and as-is / to-be process and flow charts.</li>
<li>Act as team leader for the Business Analysts team: oversee their work, set priorities, and review their day-to-day activities on projects.</li>
<li>Leverage AI tools to accelerate and improve product work, including drafting and refining user stories, analyzing requirements and meeting inputs, summarizing research, and building lightweight prototypes and workflow automations.</li>
<li>Contribute to shaping AI-enabled features within the product, partnering with Tech, Dev, and Data teams to define requirements, validate feasibility, and translate AI capabilities into user value.</li>
<li>Act as Subject Matter Expert and Product Liaison to the Tech/Dev and QA teams throughout design, build, and release.</li>
<li>Oversee testing and quality assurance of applications, ensuring they meet performance, security, and usability standards, and collaborate with QA teams to resolve defects and issues promptly.</li>
<li>Provide training and support to systems support specialists and end users, addressing questions and issues related to business applications.</li>
<li>Work within an Agile (Scrum) delivery model under the direction of the Product Manager, running backlog refinement, sprint planning, reviews, and stakeholder demos.</li>
<li>Effectively manage stakeholders, subject matter experts, executives, and other internal groups through clear written and verbal communication.</li>
<li>Manage change: work side by side with the Product Manager to implement new ideas effectively within company strategy, influencing decisions through collaboration, leadership, and a customer-focused approach.</li>
</ul>
<h4>What success looks like</h4>
<p>You will be successful in this role when you are effectively leading and developing the Business Analysts team, running a healthy and well-prioritized backlog that keeps delivery moving, and consistently bringing new features and improved processes to life across the CXG product portfolio.</p>
<h4>Requirements</h4>
<h4>What you will bring along</h4>
<ul>
<li>Bachelor's degree in Computer Science or Software Engineering; an MBA is a plus with a minimum of 5 years in an IT-related field.</li>
<li>Minimum of 3–5 years as a Product Owner or Business Analyst on software products (Product Owner experience strongly preferred).</li>
<li>Proven experience with Agile (Scrum) methodology and the Product Owner role, including backlog management and story writing.</li>
<li>Hands-on experience using AI and generative AI tools, such as Claude, ChatGPT, and Copilot, in a professional context to improve productivity, analysis, or delivery, with a genuine enthusiasm for applying AI to product work.</li>
<li>Familiarity with AI and ML product concepts, and the ability to reason about how AI capabilities create user and business value (desirable).</li>
<li>Experience with product and project tracking tools (Jira, Azure DevOps/TFS, MS Project, etc.).</li>
<li>Strong technical background and familiarity with development tools and REST APIs.</li>
<li>Strong stakeholder management skills.</li>
<li>Resource and team management skills.</li>
<li>Team player with the ability to work on own initiative.</li>
<li>Excellent communication skills and mastery of the English language (written and spoken).</li>
<li>Strong management reporting and documentation capabilities.</li>
</ul></p><p></p>