Security Officer Jobs in Lebanon

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The objective of the Individual Contractor (IC) is to support the development, maintenance, enhancement, and modernization of DSDSD’s digital platforms, dashboards, and web applications. The IC will contribute to web application development, frontend implementation, data visualization features, ASP.NET Core environments, integrations, testing, troubleshooting, and operational support activities across assigned systems and digital initiatives, including platform upgrades and modernization efforts. The IC will also support implementation, deployment, user acceptance testing, and technical documentation activities while ensuring alignment with UN established standards for web development, accessibility, security, and operational sustainability.<br> Work Location<br>UN-House ESCWA<br> Expected duration<br>3 months<br> Duties and Responsibilities<br>Background: This position is located in the Decision-Support and Data Science Division (DSDSD). The Division is part of ESCWA’s broader modernization and innovation efforts, providing advanced analytics and decision-support services within ESCWA, other UN entities, and Member States. Aligned with the UN 2.0 agenda, DSDSD develops and maintains digital platforms, data portals, dashboards, and operational systems that support evidence-based policymaking, organizational efficiency, and digital transformation initiatives across the region. Its software development activities include responsive web applications, frontend interfaces, data visualization platforms, and API integrations. As part of ongoing modernization and operational sustainability efforts, DSDSD requires continued support to maintain, enhance, and upgrade existing digital platforms while ensuring usability, accessibility, interoperability, and alignment with evolving UN ICT standards and operational requirements. Duties and responsibilities: The Individual Contractor will be responsible for the following tasks: - Develop websites and applications as per the UNICT strategy and ESCWA’s needs applying UX/UI concepts and principles, UN established standards for web design, technologies, and tools; and following security and data protection schemes; - Maintain, upgrades, and enhance existing websites and applications and integration to interrelated systems and program elements; - Organize and perform unit and integrated testing, designing and utilizing test bases; assists users in accepting testing; - Conduct research on new technologies as requested, keeps abreast of developments in the fields; assists in testing and evaluating new products and technologies; - Support data visualization and data analytics initiatives; - Prepare technical and user documentation for products, as well as training materials and conduct technical presentations; - Maintain functional specifications and technical documentation for websites, applications, and related procedures developed and/or modified; - Provide operational support for deployed websites and applications, including version management, deployment, troubleshooting, and recovery activities; - Support user onboarding and knowledge-sharing activities related to completed products and implemented solutions; - Performs other related tasks as required by UN ICT or ESCWA strategy<br> Qualifications/special skills<br>A minimum high school diploma with a certification or degree in Information Systems, Information Technology, Computer Science, Computer Engineering or related area is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 5 years of professional experience in the computer software industry as an ASP.NET Core developer working with front-end languages and libraries (HTML, CSS, JavaScript), back-end languages (C#), SQL Server, and open-source data visualization libraries like Apache ECharts along with competency in C# and .NET Core is required. Knowledge in database design, and development using MS SQL Relational Database is required. At least 1 year of experience with version control such as GIT is required. Familiarity with databases (PostgreSQL, MySQL) is desirable. Familiarity with databases (PostgreSQL, MySQL) is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English is required and fluency in Arabic is desirable. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic IT professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As an IT Supervisor your role will include key responsibilities such as:<br><br>• Monitor the operation and security of all computer hardware and ensure that it is operating properly<br>• Serve as primary contact for all servicing of computers, printers, etc.<br>• Maintain a sufficient inventory of all office and computer supplies<br>• Maintain all hardware and software logs updated as per departmental working procedures<br>• Maintain the documentation of all hardware configuration and inventory<br>• Maintain the documentation of the telephone system configuration and all MPT lines<br>• Understand all the department working procedures and perform the related tasks as described<br>• Carry out the repairs and maintenance of all PCs, printers, telephones, interactive system, key lock system, etc.<br>• Maintain all users access request and authorizations (Win2000, E-mail, Opera, Micros, Novell)<br>• Respond to all users request and provide them with adequate support</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div>

<p>Scope of Work</p><p><br></p><p>The consultant/institute should ensure that training content and facilitation methods are gender-sensitive and inclusive, addressing the different experiences, needs, and perspectives of diverse groups (e.g., women, men, youth, persons with disabilities, and other marginalised groups).</p><p><br></p><p>Material Development</p><p><br></p><p>Develop and submit a training session plan in line with this ToR and feedback gathered during the inception meeting.</p><p>Training Session(s)</p><p><br></p><p>Develop and deliver a 2-day joint training session for relevant partner staff and focal points. The trainer is expected to propose and include appropriate evaluation tools to measure transferred knowledge pre- and post-training. Training material will be reviewed and signed off by Trócaire prior to the workshop.</p><p>The training should include the following:</p><p>Day 1: Introduction to Human Rights and HRBA</p><p>Outline of human rights key concepts and standards</p><p>What is a Human Rights-Based Approach in programming and why is it important</p><p>Overview of a Human Rights-Based Approach in programming – illustrated using a range of examples relevant to partners’ RDPP project activities</p><p>Conducting a problem analysis from an HRBA perspective</p><p>Identifying duty bearers and rights holders (roles, responsibilities, and power relations), illustrated with examples relevant to the partners' own operating environment, e.g. national and local duty bearers such as the Internal Security Forces (ISF), Ministry of Social Affairs (MoSA), and Ministry of Interior and Municipalities (MoIM), and relevant international actors such as UN bodies, where applicable</p><p>Day 2: Applying HRBA in Practice</p><p>Integrating HRBA into programme design and planning</p><p>Applying HRBA principles in programme implementation, for example, meaningful community participation and engagement, non-discrimination and equality, empowerment of rights holders, and accountability via processes such as Feedback and Complaint Handling Mechanisms (FCHM)</p><p>HRBA in MEAL, covering both programme processes and outcomes</p><p>Partner application and action planning: each partner identifies one current or planned piece of work (e.g. an advocacy engagement, a service design element, or a project tool) and develops a short, specific action note applying an HRBA lens to it, to feed into the partner-specific section of the final report</p><p>Reporting and Documentation</p><p><br></p><p>Prepare and submit a final report detailing the activities conducted, key findings, recommendations, and outcomes of the consultancy.</p><p>Deliverables</p><p><br></p><p>Training curriculum in line with partner priority needs, inclusive of proposed modalities, exercises, agenda, and evaluation tools (including pre- and post-test and satisfaction evaluation).</p><p>Short participant handouts/reference materials summarising key HRBA concepts and tools, for participants to refer to after the training.</p><p>Final consultancy reports (overall and tailored per partner), including activities, findings, recommendations, outcomes, and each partner's HRBA action note.</p><p>Timeline</p><p><br></p><p>The consultancy will span the following phases:</p><p><br></p><p>Inception Meeting</p><p>Material Development</p><p>Joint Training Session: 2 days</p><p>Training Report</p><p>Time should be factored in for Trócaire to review and comment on the report and other outputs, and for the consultant to make revisions based on Trócaire's feedback (approximately 2 days). The submitted final products will require final review and approval by the Partnership Program Manager for the consultancy to be brought to conclusion.</p><p><br></p><p><b>Qualifications and Experience</b></p><p><br></p><p>University degree in human rights, law, social sciences, development studies, international relations, or a related field.</p><p>Proven experience applying the Human Rights-Based Approach in development programming.</p><p>Proven experience designing and delivering participatory HRBA trainings for NGOs, civil society organisations, or development actors.</p><p>Experience integrating HRBA within protection or GBV programming is an asset.</p><p>Excellent communication and facilitation skills.</p><p>Arabic language is a must; training materials should be available in Arabic.</p><p>Ability to work collaboratively with diverse partners.</p><p>Strong analytical and report-writing skills.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>

<p><b>Objective</b></p><p><br></p><p>The primary objective of this consultancy is to provide capacity strengthening in Sphere Standards to partner staff, including programme, technical, MEAL, and management staff, through a participatory and context-appropriate workshop. The objective is to equip participants with practical skills in applying the Core Humanitarian Standard, Protection Principles, and Core Standards in the planning, implementation, and monitoring of humanitarian interventions relevant to their protection and advocacy work.</p><p><br></p><p>Scope of Work</p><p><br></p><p>Trócaire is seeking to contract an accredited Sphere training institute to deliver this training. Where no accredited institute is available or responsive in the Lebanese market, a certified individual Sphere trainer with proven regional experience and Sphere accreditation may be considered.</p><p><br></p><p>The consultant/institute should ensure that training facilitation methods are inclusive and account for the diverse needs of participants and of the populations affected by humanitarian response.</p><p><br></p><p>Material Development</p><p><br></p><p>Develop and submit a training session plan in line with this ToR and feedback gathered during the inception meeting.</p><p>Training Design</p><p><br></p><p>Design and deliver a 3-day joint training session for relevant partner staff and focal points. The training should be contextually relevant for Lebanon partners and interactive.</p><p>Propose a detailed training plan and methodology, including case studies and participatory methods, demonstrating how each session will engage participants, build practical skills, and relate to their real-world humanitarian interventions. Given the 3-day format, a full simulation exercise is not expected; practical examples and short applied exercises are sufficient.</p><p>Include appropriate evaluation tools to measure transferred knowledge pre- and post-training. Training material will be reviewed and signed off by Trócaire prior to the workshop.</p><p>Content Framework</p><p><br></p><p>Given the 3-day format, this training prioritises the Core Humanitarian Standard, Protection Principles, and the Core Standards over the Sphere Handbook's four technical chapters (WASH, Food Security and Nutrition, Shelter and Settlement, and Health), which fall outside this consortium's core programming areas and are not covered. The training should include the following:</p><p>Day 1: Humanitarian Principles and Accountability</p><p><br></p><p>Introduction to the humanitarian principles and the Humanitarian Charter</p><p>Overview of the Sphere Protection Principles, scoped to their application in humanitarian response and service delivery (do-no-harm, safety, dignity, and access)</p><p>Core Humanitarian Standard (CHS), including commitments and accountability to affected populations</p><p>Day 2: The Core Standards in Practice</p><p><br></p><p>Overview of the Sphere Handbook's structure and the Core Standards (the universal process standards on participation, coordination, targeting, and needs assessment/context analysis)</p><p>Applying the Core Standards in needs assessment, project design, and monitoring</p><p>Practical examples and short applied exercises linking the Core Standards to protection and advocacy programming</p><p>Day 3: Applying Learnings and Moving Forward</p><p><br></p><p>Practical challenges and opportunities in applying Sphere and CHS in current programmes; experience sharing across organisations</p><p>Integrating quality and accountability into routine activities</p><p>Partner application and action planning: each partner leaves with a short, specific action note for embedding CHS/Sphere standards into one current programme or process, to feed into the partner-specific section of the final report</p><p>Reporting and Documentation</p><p><br></p><p>Prepare and submit a final report detailing the activities conducted, key findings, recommendations, and outcomes of the consultancy, including learning points and questions raised by participants.</p><p>Deliverables</p><p><br></p><p>Training curriculum in line with partner priority needs, inclusive of proposed modalities, exercises, agenda, and evaluation tools.</p><p>Post-training consultancy report, including an overall summary and partner-specific analysis, covering activities, findings, outcomes, recommendations, and each partner's action note.</p><p>Timeline</p><p><br></p><p>The consultancy will span the following phases:</p><p><br></p><p>Inception Meeting</p><p>Material Development</p><p>Joint Training Session: 3 days</p><p>Training Report</p><p>Time should be factored in for Trócaire to review and comment on the report and other outputs, and for the consultant to make revisions based on Trócaire's feedback (approximately 2 days). The submitted final products will require final review and approval by the Partnership Program Manager for the consultancy to be brought to conclusion.</p><p><br></p><p><b>Qualifications and Experience</b></p><p><br></p><p>Certified or recognized Sphere trainer.</p><p>At least 5 years' experience in humanitarian response in the Lebanon context.</p><p>Proven experience facilitating Sphere or humanitarian standards trainings.</p><p>Excellent communication and facilitation skills.</p><p>Arabic language is a must; training materials should be available in Arabic.</p><p>Ability to work collaboratively with diverse partners.</p><p>Strong analytical and report-writing skills.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Certified or recognized Sphere trainer.</li><li>At least 5 years' experience in humanitarian response in the Lebanon context.</li><li>Proven experience facilitating Sphere or humanitarian standards trainings.</li><li>Excellent communication and facilitation skills.</li><li>Arabic language is a must; training materials should be available in Arabic.</li><li>Ability to work collaboratively with diverse partners.</li><li>Strong analytical and report-writing skills.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Position Summary</b></p><p>The Senior Executive | Business Development, is responsible for building and maintaining strong and long-lasting relationships with the clients to support the development of the business</p><p>&nbsp;</p><p><b>Roles and Responsibilities</b></p><ul><li>Conduct market research to identify new business opportunities</li><li>Provide insight into product and/or service development, competitive positioning and sales strategies</li><li>Collaborate with superior and Company executives to determine the most viable and cost-effective approach to pursue new business opportunities</li><li>Analyze clients’ feedback and their satisfaction with the Company’s products and services and identify areas of improvement and change for consideration by superior and Company’s executives</li><li>Establish contact and meet potential clients face-to-face or virtually to present Company offerings and negotiate new business deals</li><li>Develop and sustain solid relationships with company clients and stakeholders</li><li>Issue new offers </li><li>Manipulate the CRM to upload, extract and analyze clients’ information</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Knowledge and Skills</b></p><ul><li>Master’s Degree in Business Administration, Business Development, Marketing or alternative</li><li>Five (5) to 8 (eight) years of experience in a similar role experience; an existing client portfolio in Lebanon and the MENA and GCC regions is a plus</li><li>Proficient in Microsoft Office Tools</li><li>Strong presentation and negotiation skills</li></ul><p><b>Languages: </b>Fluent in English and Arabic. Additional languages are a plus</p><p><b>Compensation: </b>An attractive remuneration package including fixed salary, sales commission, bonus, transportation allowance, medical insurance and social security enrollment.</p><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span><span><span><span>We drive innovation at the leading edge of public sector transformation, helping our partners reimagine the possible</span></span></span></span><span><span><span><span>in the service of safe, just and free societies.</span></span></span></span><span><span><span><span>Our teams combine cutting-edge research and analysis with tech-infused change management services to help organisations become more responsive and accountable to the communities they serve. Our sectoral expertise is in peacebuilding and community resilience, access to justice and the rule of law, public sector governance and oversight, and security sector transformation.</span></span></span></span><br></span><p><span><span><span><span>From e-governance platforms for a citizen-centred COVID response, to community policing in refugee camps, our dynamic teams mobilise a wide range of expertise in pursuit of our mission, forever pushing ourselves to do better. </span></span></span></span><span><span><span><span>All our work is</span></span></span></span><span><span><span><span>underpinned</span></span></span></span><span><span><span><span>by client-centredness, where we use our skills to support our partners identify the root causes of challenges they face and author appropriate solutions.&nbsp;</span></span></span></span></p><br><span><span><span>Siren is a UK-registered non-profit organisation with headquarters in Beirut and project offices in both Beirut and Amman.</span></span></span><br><br><br><span>Requirements<span></span></span><p><span>We are hounds for evidence-driven innovation and meaningful change. With your eye for detail, critical thinking and analytical mind, together we'll explore the frontiers of what it means to realise one's full potential.</span><br></p><br><p><span>Please submit your CV and cover letter explaining how you can drive Siren Associates' mission forward.&nbsp;We will reach out to you if a suitable position becomes available.</span><br></p><br><br> </div>

Department Service Center <br>The After-Sales Support Officer is responsible for coordinating customer support activities after the sale, serving as the main communication link between customers, technicians, sales, warehouse, and management. The role ensures that service requests, warranty claims, repairs, maintenance visits, and customer complaints are properly recorded, followed up, and resolved within the required timeframe. <br>Main Duties and Responsibilities <br>• Receive and register customer service requests, complaints, warranty claims, and repair requests. <br>• Communicate with customers to understand their issues and collect all required product and purchase information. <br>• Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians. <br>• Follow up on each service request from receipt until completion and customer confirmation. <br>• Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage. <br>• Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies. <br>• Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation. <br>• Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system. <br>• Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools. <br>• Coordinate with the sales team when customer cases require commercial follow-up or additional product support. <br>• Arrange the receipt and return of customer products and ensure proper documentation and handover. <br>• Follow up with customers after service completion to confirm satisfaction and proper product operation. <br>• Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager. <br>• Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction. <br>• Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience. <br>• Ensure compliance with company procedures, warranty policies, and customer service standards. <br>Regulatory Requirements — Education and Experience <br>• Diploma or bachelor’s degree in Business Administration, Customer Service, Electronics, , or a related field. <br>• Minimum of 2–3 years of experience in after-sales support, customer service, technical coordination, or a similar role. <br>• Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred. <br>• Basic understanding of technical troubleshooting, repair processes, and warranty procedures. <br>• Experience using ERP, CRM, ticketing, or service-management systems is preferred

Department Service Center <br>The After-Sales Support Officer is responsible for coordinating customer support activities after the sale, serving as the main communication link between customers, technicians, sales, warehouse, and management. The role ensures that service requests, warranty claims, repairs, maintenance visits, and customer complaints are properly recorded, followed up, and resolved within the required timeframe. <br>Main Duties and Responsibilities <br>• Receive and register customer service requests, complaints, warranty claims, and repair requests. <br>• Communicate with customers to understand their issues and collect all required product and purchase information. <br>• Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians. <br>• Follow up on each service request from receipt until completion and customer confirmation. <br>• Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage. <br>• Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies. <br>• Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation. <br>• Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system. <br>• Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools. <br>• Coordinate with the sales team when customer cases require commercial follow-up or additional product support. <br>• Arrange the receipt and return of customer products and ensure proper documentation and handover. <br>• Follow up with customers after service completion to confirm satisfaction and proper product operation. <br>• Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager. <br>• Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction. <br>• Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience. <br>• Ensure compliance with company procedures, warranty policies, and customer service standards. <br>Regulatory Requirements — Education and Experience <br>• Diploma or bachelor’s degree in Business Administration, Customer Service, Electronics, , or a related field. <br>• Minimum of 2–3 years of experience in after-sales support, customer service, technical coordination, or a similar role. <br>• Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred. <br>• Basic understanding of technical troubleshooting, repair processes, and warranty procedures. <br>• Experience using ERP, CRM, ticketing, or service-management systems is preferred

<p>The Maintenance Manager, under the supervision of the ADOE is responsible for supporting, supervising, scheduling and motivating the hotel maintenance team while making sure the overall corrective and preventive maintenance is completed. Responsible, under the supervision of the ADOE, to coordinate and manage the day to day repair and maintenance of the building engineering asset and including Fire, Life and Safety systems equipment. The Maintenance Manager oversees the engineering operation of the hotel and reports to the ADOE on a day to day basis. S/he supervises engineering team members under his responsibility for high level of performance, quality of work and attendance. S/he prepares periodic (weekly, monthly, etc.) visits, inspections in accordance with the preventive maintenance plan, workload or priorities for approval by the Assistant Director of Engineering, as well as strictly monitors and follow-ups on Fire, Life and Security Brand Standards.</p><p>The job of Maintenance Manager is executed satisfactorily when:</p><ul><li>For employees under him, completes, evaluates and follows-up on employee performance reviews TTTT and six month s progress reports on a timely basis.</li><li>Maintains all hotel building and equipment in a good and neat condition.</li><li>Ensures that effective and concise preventative maintenance schedules are followed.</li><li>Efficiently communicates overall repair and maintenance status to the ADOE on a daily basis.</li><li>Maintains all the fire-life-safety equipment in first class order.</li><li>Ensures that the fire-life-safety first response team has a complete understanding of all procedures, equipment and alarms.</li><li>Establishes good working relationships with suppliers whom will furnish reliable 24-hour emergency service.</li><li>Compiles a monthly consumption report on heat, light and power to include electricity, gas, steam and water and submits to the ADOE.</li><li>Ensures all engineering team members under the direction of the Assistant Director of Engineering / Director of Engineering are exposed to hotel internal and external training on an on-going basis</li><li>Ensures regular training is given to the engineering team members under his direct supervision.</li><li>Ensures effective inter-departmental communication and good relations between the engineering team members and members of fellow departments within the hotel.</li><li>Prepares and follow through on any projects as outlined by Director of Engineering and /or Assistant Director of Engineering.</li><li>Ensures all public areas are patrolled daily and all lighting is in good order.</li><li>Ensures all engineering team members are permanently well groomed and in uniform.</li><li>Under ADOE supervision, develops and maintain an energy conservation program allowing the hotel to meet its annual budget target.</li><li>Prepares purchase requisitions and submits to the Purchasing Manager.</li><li>Supervises maintenance operations whilst ensuring compliance with all engineering policies, procedures, standards and satisfaction of guests needs.</li><li>Regularly inspects all building areas and take any necessary corrective or preventive actions.</li><li>Implements guestrooms and guest corridors corrective and preventive maintenance.</li><li>Under ADOE supervision, coordinates, reviews and ensures compliance of M&amp;E agreements.</li><li>Participates in the planning and set up for hotel special functions and festive seasons and organize the necessary actions.</li><li>Conducts oneself in a professional manner at all times to reflect the high standards of Kempinski Hotels and encourage staff to do the same.</li><li>Maintains a good working relationship with other employees, providing instruction and encouragement as needed.</li><li>Ensures a clean, neat and organized workshop area.</li><li>Performs to any other tasks or projects as assigned by Director of Engineering and /or Assistant Director of Engineering.</li><li>Be on call (alternatively with any other engineering members) after normal working hours and coordinate tradespersons after hours if needed.</li><li>Attends meetings and training sessions as required.</li><li>Accomplishes a set of administrative duties such as leading and attending meeting, writing reports and memos and other specific duties related to the job function.</li><li>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Certified technical diploma in mechanical (HVAC) or electrical</li><li>Minimum 3 to 5 years in building or plant maintenance, in a similar position or promoted internally</li><li>Local language excellent oral and written skills (as applicable)</li><li>English excellent oral and written skills</li><li>Additional language beneficial</li><li>Customer focused and people oriented</li><li>Ability to lead and motivate a team of multi-skilled technicians</li><li>Good organizational work planning and reporting skills</li><li>Good basic computer skills in software office (word, Excel, Power Point)</li></ul>

<p>The Property Coordinator will support the day to day management of our properties, coordinate with tenants, suppliers, contractors, and internal teams, and help ensure that operations run smoothly and efficiently.</p><p><br></p><p><b>Key Responsibilities:</b></p><p><br></p><p>* Coordinate daily property and facility management activities</p><p>* Act as a point of contact for tenants and respond to requests and concerns</p><p>* Follow up on maintenance requests, contractors, and service providers</p><p>* Coordinate inspections, repairs, and scheduled maintenance activities</p><p>* Prepare and follow up on quotations, purchase requests, and work orders</p><p>* Assist with service charge collection and tenant account follow-ups and invoicing</p><p>* Maintain property records, reports, contracts, and documentation</p><p>* Monitor contractors and suppliers to ensure work is completed properly and on time</p><p>* Conduct regular site visits and follow up on operational issues</p><p>* Coordinate with accounting, technical, security, and housekeeping teams</p><p>* Assist in preparing property management reports and operational updates</p><p>* Support management with day-to-day administrative and operational requirements</p><p><strong>Desired Candidate Profile</strong></p><ul><li>&nbsp;Bachelor’s degree in Business Administration, Accounting, Management, Engineering, or a related field</li><li>* Previous experience in property management, facility management, real estate, hospitality, or operations is an advantage</li><li>* Strong organizational and follow-up skills</li><li>* Excellent communication and interpersonal skills</li><li>* Ability to deal professionally with tenants, suppliers, and contractors</li><li>* Good command of English and Arabic</li><li>* Proficiency in Microsoft Office, particularly Excel and Word</li><li>* Comfortable working both in the office and on-site</li><li>* Ability to manage multiple tasks and priorities in a fast-paced environment</li><li>* Detail-oriented, proactive, and solution-focused</li></ul>

<p>The Senior IT Specialist will be responsible for the overall management and maintenance of the company's IT infrastructure. This includes ensuring the smooth operation of all systems, providing technical support to users, and implementing new technologies to improve efficiency. Key responsibilities will involve managing servers, networks, and software applications, as well as ensuring the security of the company's data. The role requires a proactive approach to problem-solving and a commitment to maintaining high standards of IT service delivery.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Information Technology, Computer Science, Software Engineering, or a related field</li><li>4-6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role</li><li>Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure</li><li>Good experience in ERP systems; Odoo experience is preferred</li><li>Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations</li><li>Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications</li><li>Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures</li><li>Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems</li><li>Excellent troubleshooting, analytical, and problem-solving skills</li><li>Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure</li><li>Ability to document systems, train users, and explain technical information clearly</li><li>Ability to support management decisions and work under the direction of the IT Manager</li></ul>

<p>WE ARE HIRING: TELESALES CLOSING SPECIALIST (HIGH-TICKET OFFERS)</p><p>Location: Lebanon Office (On-site) | Full-time</p><p>Industry: GCC Commercial Enterprise</p><p>Are you an exceptional sales professional looking to maximize your income with an uncapped compensation structure?</p><p>A fast-growing GCC commercial enterprise is expanding its client acquisition operations at our primary office in Lebanon. We are seeking sharp, highly persuasive Telesales Closing Specialists to manage pre-qualified prospects and finalize high-value agreements.</p><p>If you thrive in a competitive, performance-driven environment and want your financial returns to directly match your closing ability, this is your next career step.</p><p>WHAT WE OFFER:</p><p>Competitive Earning Potential: Average package of $1,500+/month (Fixed Base Salary + High-Volume Commissions + Target Cash Bonuses).</p><p>Uncapped Commissions: Zero earning ceilings receive direct percentage payouts on total monthly delivered sales.</p><p>Complete Legal &amp; Financial Security: Guaranteed base salary from Day 1 + Official NSSF Enrollment.</p><p>High-Intent Pipeline: Engage with qualified leads interested in high-ticket solutions (no low-value cold pitching).</p><p>KEY RESPONSIBILITIES:</p><p>Execute strategic outbound sales calls to high-intent prospective clients.</p><p>Conduct professional consultations, present value propositions, and resolve complex objections.</p><p>Manage the full phone closing cycle from initial engagement to finalized commitment.</p><p>Consistently meet and exceed monthly team and individual revenue benchmarks.</p><p><strong>Desired Candidate Profile</strong></p><p>Proven track record in outbound sales, telesales, or closing high-value deals.</p><p>Advanced phone communication, negotiation, and objection-handling skills.</p><p>A target-driven mindset focused on continuous professional and financial growth.</p>

<p>About the Role We're looking for a Full-Stack Engineer to build our web application end-to-end and bring the MVP to life. You'll own the user-facing product and the backend that supports it, working closely with the AI Engineer to weave intelligent, real-time AI interactions into a smooth, reliable experience. What You'll Do Build and ship the web application across frontend and backend, from UI components to APIs and data models Design and implement a responsive, real-time conversational interface (React, WebSockets/SSE) Develop backend services: authentication, session management, data persistence, and third-party integrations Integrate AI and multi-agent services into the product in partnership with the AI Engineer Design and maintain databases and API contracts that scale with product complexity Own performance, reliability, and security across the stack Translate product and design requirements into well-tested, maintainable features Move fast in an early-stage environment, balancing speed with quality</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications 4+ years of full-stack software engineering experience Strong proficiency in TypeScript/JavaScript and a modern frontend framework (React preferred) Solid backend experience (Node.js, Python, or similar) building and consuming APIs Experience designing relational and/or NoSQL data models (PostgreSQL, MongoDB, etc.) Familiarity with real-time communication patterns (WebSockets, SSE) and streaming UIs Understanding of authentication, authorization, and secure data handling Experience integrating third-party APIs, ideally including LLM or AI services Comfort owning features end-to-end with minimal oversight</p>

<p>About the Role We're looking for a Full-Stack Engineer to build our web application end-to-end and bring the MVP to life. You'll own the user-facing product and the backend that supports it, working closely with the AI Engineer to weave intelligent, real-time AI interactions into a smooth, reliable experience.</p><p>What You'll Do</p><ul><li>Build and ship the web application across frontend and backend, from UI components to APIs and data models</li><li>Design and implement a responsive, real-time conversational interface (React, WebSockets/SSE)</li><li>Develop backend services: authentication, session management, data persistence, and third-party integrations</li><li>Integrate AI and multi-agent services into the product in partnership with the AI Engineer</li><li>Design and maintain databases and API contracts that scale with product complexity</li><li>Own performance, reliability, and security across the stack</li><li>Translate product and design requirements into well-tested, maintainable features</li><li>Move fast in an early-stage environment, balancing speed with quality</li></ul><p><strong>Desired Candidate Profile</strong></p><p><b>Qualifications</b></p><ul><li>4+ years of full-stack software engineering experience</li><li>Strong proficiency in TypeScript/JavaScript and a modern frontend framework (React preferred)</li><li>Solid backend experience (Node.js, Python, or similar) building and consuming APIs</li><li>Experience designing relational and/or NoSQL data models (PostgreSQL, MongoDB, etc.)</li><li>Familiarity with real-time communication patterns (WebSockets, SSE) and streaming UIs</li><li>Understanding of authentication, authorization, and secure data handling</li><li>Experience integrating third-party APIs, ideally including LLM or AI services</li><li>Comfort owning features end-to-end with minimal oversight</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for an intermediate Full-Stack Engineer to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Role Overview This role is a strong fit for someone whose center of gravity is backend design, API design, and system evolution.<br> You’ll help modernize and grow a cloud-based SaaS platform used in real operational environments, with the chance to shape both new features and the way existing systems are improved over time.<br> What you’ll do Design, build, and refine full stack features for a multi-tenant SaaS platform serving enterprise restaurant and catering customers.<br> Design and implement backend services and REST APIs with strong attention to clarity, maintainability, and backward compatibility.<br> Work across Java/Spring services and modern React/Node.<br>js applications as part of an evolving platform.<br> Contribute to architectural improvements and help move existing patterns toward more event-driven designs over time.<br> Write automated tests and help maintain a reliable, secure, production-ready engineering environment.<br> Author and maintain CI/CD workflows in GitHub Actions and participate in the full lifecycle from design through deployment.<br> Collaborate closely with product and engineering peers to turn real-world customer needs into thoughtful software solutions.<br> Take ownership of the features you build, with a strong focus on follow-through, product quality, and steady delivery.<br> Professional experience as a full stack engineer, with strong backend depth and comfort working across the stack.<br> Strong experience with Java, Spring Boot, and Hibernate in production systems.<br> Production experience with React and Node.<br>js. Experience designing and implementing REST APIs in real-world applications.<br> Experience working with cloud-based SaaS applications and multi-tenant product considerations.<br> Familiarity with message-based or event-driven systems.<br> Experience shipping meaningful software in e-commerce, ERP, or CRM environments; e-commerce experience is especially relevant for this role.<br> Commitment to automated testing, code quality, and secure development practices, including awareness of common web security risks.<br> Experience with CI/CD pipelines, including hands-on work with GitHub Actions or similar tooling.<br> Nice to have Experience with approval workflows, complex pricing, or enterprise order flows.<br> Exposure to POS integrations or payment gateways.<br> Experience with Azure Cosmos DB or other document databases.<br> Familiarity with observability practices and OTEL-style instrumentation.<br> Exposure to infrastructure-as-code tools, or interest in learning within an established cloud environment.<br> Experience in hospitality, restaurant, or catering software.<br></span> </div>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day.</p> <p> </p> <p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p><b>PREFERRED QUALIFICATION</b></p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: At least 2 years of related work experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p>

Role Purpose <br>The Sales Associate is responsible for customer satisfaction and achieve best possible sales results serving customers in the shop and providing with their needs in a suitable manner in order to ensure a high level of customer service <br> <br> <br>Key Responsibilities <br>Greet customers, serve and provide them with their needs in a suitable manner with a high level of customer service <br>Assist customers in their demanded products and in their purchase decisions, offering them suitable advices <br>Arrange and replenish throughout the day the displayed items on structures ensuring that the shop floor and structures are tidy and well organized at all times <br>Arrange and display received merchandise under the control of the Shop Manager keeping the merchandise well displayed <br>Fill information for any alteration needed in the alteration book after taking measurements in collaboration with tailor when needed for any detail <br>Change tag prices of products during promotion periods or as needed <br>Raise new received boxes; receive items as per the shop procedure (Barcode, Alarm, and Price) insuring that items do match the checklist. Classify and store (perfect storage) extra items in the Stockroom on a daily basis insuring that are displayed on the shop floor <br>Prevent security risks and thefts and escalate occurring incidents to the manager in charge avoiding loss

Job Summary <br> <br>The Operations & Administration Manager is responsible for overseeing the company's day-to-day operations, ensuring seamless coordination between the Sales, Warehouse, Logistics, Administration, and Government Relations functions. The role is accountable for driving operational efficiency, ensuring timely order fulfillment, maintaining inventory accuracy, managing administrative processes, overseeing payroll preparation, and ensuring full compliance with governmental regulations. <br> <br>The Operations & Administration Manager acts as the central point of coordination between commercial operations and administrative functions, ensuring that the organization operates efficiently while supporting business growth and maintaining regulatory compliance. <br> <br>Key Responsibilities <br>1. Operations Management <br>Lead and supervise the daily operations of the Sales, Warehouse, Logistics, and Administration departments. <br>Develop, implement, and continuously improve operational policies, procedures, and Standard Operating Procedures (SOPs). <br>Ensure effective coordination between departments to achieve operational excellence. <br>Identify process improvement opportunities to increase productivity and reduce operational costs. <br>Monitor operational performance and implement corrective actions where necessary. <br>2. Sales Operations <br>Oversee the daily activities of the Sales Team. <br>Monitor sales performance against targets and KPIs. <br>Ensure timely processing and fulfillment of customer orders. <br>Coordinate with warehouse and logistics teams to ensure product availability and on-time deliveries. <br>Prepare operational sales reports and forecasts. <br>Support customer relationship management and key account coordination. <br>3. Warehouse & Inventory Management <br>Supervise warehouse operations, including receiving, storage, inventory control, picking, packing, and dispatch. <br>Ensure inventory accuracy through regular stock counts and audits. <br>Monitor inventory levels and coordinate replenishment with procurement. <br>Minimize inventory losses, damages, and stock discrepancies. <br>Ensure warehouse safety, cleanliness, and compliance with company standards. <br>4. Logistics & Distribution <br>Manage transportation and delivery operations. <br>Ensure timely and cost-effective product distribution. <br>Optimize delivery routes and fleet utilization. <br>Coordinate with transport providers and logistics partners. <br>Monitor delivery performance and customer satisfaction. <br>Resolve logistics-related issues efficiently. <br>5. Administration <br>Oversee all administrative operations and office management activities. <br>Ensure proper filing and maintenance of company records and documentation. <br>Supervise office facilities, supplies, and administrative resources. <br>Maintain company licenses, permits, and official documentation. <br>Ensure compliance with internal administrative procedures. <br>6. Payroll & Employee Administration <br>Review attendance records and overtime reports prior to payroll processing. <br>Prepare and validate monthly payroll data in coordination with Finance or HR. <br>Monitor employee leave balances and attendance records. <br>Maintain employee personnel files and employment documentation. <br>Coordinate employee onboarding and exit administrative procedures. <br>Ensure payroll-related records are accurate and confidential. <br>7. Government Relations & Compliance <br>Manage relationships with governmental authorities and regulatory bodies. <br>Coordinate the processing and renewal of company licenses, registrations, permits, and certifications. <br>Follow up on labor office requirements, social security (NSSF or equivalent), tax authorities, municipalities, customs, and other governmental entities. <br>Ensure timely submission of statutory reports and required documentation. <br>Monitor legislative and regulatory changes affecting company operations. <br>Coordinate inspections and audits conducted by government authorities. <br>8. Financial & Cost Control <br>Monitor operational expenses and departmental budgets. <br>Identify opportunities for cost optimization. <br>Review operational expenditures for compliance with approved budgets. <br>Prepare operational reports for senior management. <br>Assist management in financial planning and operational forecasting. <br>9. Leadership & Team Management <br>Lead, mentor, and develop Sales, Warehouse, Logistics, and Administrative teams. <br>Set departmental objectives and performance expectations. <br>Conduct performance evaluations and coaching sessions. <br>Identify training and development needs. <br>Promote a culture of accountability, collaboration, and continuous improvement. <br>10. Health, Safety & Compliance <br>Ensure compliance with company policies and applicable laws. <br>Maintain workplace health and safety standards. <br>Conduct operational and administrative audits. <br>Ensure compliance with quality and operational standards. <br>Promote risk management and business continuity practices. <br>11. Reporting & Strategic Support <br>Prepare operational dashboards and management reports. <br>Monitor KPI

Job Overview <br>The Office & Tenant Assistant is the first point of contact for visitors, employees, and tenants. The role ensures a smooth front desk operation, provides tenant support, coordinates service requests, and supports internal departments through administrative, facilities, and quality-related tasks. The role is support-focused, execution-based, and operates under guidance from managers and department heads. <br> <br>Key Responsibilities <br>1. Front Desk & Visitor Management <br>• Welcome and greet visitors in a professional and friendly manner. <br>• Guide visitors to relevant floors, elevators, or meeting areas. <br>• Ensure visitor comfort while waiting (water, assistance, etc.). <br>• Notify employees of visitor arrivals and ensure prompt attendance. <br> <br>2. Call Handling & Communication <br>• Answer incoming calls professionally and direct them to the correct department. <br>• Take accurate messages and ensure timely follow-up. <br>• Act as a communication link between tenants, internal teams, and service providers. <br> <br>3. Tenant Support & Relations <br>• Serve as the primary point of contact for tenants for inquiries, complaints, and requests. <br>• Handle tenant concerns with empathy and professionalism. <br>• Follow up on escalated or complex issues with internal departments. <br>• Conduct regular tenant check-ins and gather feedback. <br>• Support community activities and events to ensure a seamless tenant experience. <br> <br>4. Service Ticket & Request Coordination <br>• Manage service tickets submitted through the BDD application. <br>• Track, document, and follow up on all tickets until closure. <br>• Coordinate with IT, Engineering, Procurement, and Accounting for resolutions. <br>• For requests requiring quotations: <br>o Obtain and share quotations. <br>o Follow up on approvals. <br>o Confirm completion of works. <br>• Prepare weekly ticketing and tenant support reports. <br> <br>5. Facility & Service Provider Coordination (Support Role) <br>• Support the monitoring of cleaning, maintenance, security, and valet teams. <br>• Report service issues, incidents, and operational risks. <br>• Follow up on corrective actions with service providers. <br>• Support inspections and quality checks when requested. <br> <br>6. Administrative & Internal Support <br>• Support Accounting with: <br>o Receiving invoices and documents. <br>o Coordinating messenger deliveries. <br>o Handling petty cash reports and invoice sharing. <br>• Support HR with: <br>o Internal event coordination. <br>o Uniform records. <br>o Expat papers follow-up. <br>o Proxies for messengers. <br>o Employee birthday visuals (Canva). <br> <br>7. Office & Facilities Administration <br>• Manage kitchen supplies, snack bar, and stationery. <br>• Monitor inventory and submit replenishment requests. <br>• Ensure shared spaces are clean and report issues. <br>• Conduct basic office checks and report damages. <br>• Scan and maintain maintenance contracts. <br> <br>8. Access Cards & Connectivity Support <br>• Coordinate access card requests with IT and BDD. <br>• Report lost or faulty cards. <br>• Support tenants with Ogero landline and internet connectivity processes. <br> <br>9. Messenger & Delivery Coordination <br>• Distribute tasks fairly among messengers. <br>• Track deliveries using the messenger tracking sheet. <br> <br>Required Skills & Qualifications <br>• Diploma or Bachelor’s degree in Business Administration or related field. <br>• 1–3 years of experience in reception, admin, or customer service roles. <br>• Strong communication and interpersonal skills. <br>• High attention to detail and organization. <br>• Ability to multitask and follow up on tasks. <br>• Basic knowledge of MS Office and ticketing systems. <br>• Customer-focused and solution-oriented mindset

Job Overview <br>The Office & Tenant Assistant is the first point of contact for visitors, employees, and tenants. The role ensures a smooth front desk operation, provides tenant support, coordinates service requests, and supports internal departments through administrative, facilities, and quality-related tasks. The role is support-focused, execution-based, and operates under guidance from managers and department heads. <br> <br>Key Responsibilities <br>1. Front Desk & Visitor Management <br>• Welcome and greet visitors in a professional and friendly manner. <br>• Guide visitors to relevant floors, elevators, or meeting areas. <br>• Ensure visitor comfort while waiting (water, assistance, etc.). <br>• Notify employees of visitor arrivals and ensure prompt attendance. <br> <br>2. Call Handling & Communication <br>• Answer incoming calls professionally and direct them to the correct department. <br>• Take accurate messages and ensure timely follow-up. <br>• Act as a communication link between tenants, internal teams, and service providers. <br> <br>3. Tenant Support & Relations <br>• Serve as the primary point of contact for tenants for inquiries, complaints, and requests. <br>• Handle tenant concerns with empathy and professionalism. <br>• Follow up on escalated or complex issues with internal departments. <br>• Conduct regular tenant check-ins and gather feedback. <br>• Support community activities and events to ensure a seamless tenant experience. <br> <br>4. Service Ticket & Request Coordination <br>• Manage service tickets submitted through the BDD application. <br>• Track, document, and follow up on all tickets until closure. <br>• Coordinate with IT, Engineering, Procurement, and Accounting for resolutions. <br>• For requests requiring quotations: <br>o Obtain and share quotations. <br>o Follow up on approvals. <br>o Confirm completion of works. <br>• Prepare weekly ticketing and tenant support reports. <br> <br>5. Facility & Service Provider Coordination (Support Role) <br>• Support the monitoring of cleaning, maintenance, security, and valet teams. <br>• Report service issues, incidents, and operational risks. <br>• Follow up on corrective actions with service providers. <br>• Support inspections and quality checks when requested. <br> <br>6. Administrative & Internal Support <br>• Support Accounting with: <br>o Receiving invoices and documents. <br>o Coordinating messenger deliveries. <br>o Handling petty cash reports and invoice sharing. <br>• Support HR with: <br>o Internal event coordination. <br>o Uniform records. <br>o Expat papers follow-up. <br>o Proxies for messengers. <br>o Employee birthday visuals (Canva). <br> <br>7. Office & Facilities Administration <br>• Manage kitchen supplies, snack bar, and stationery. <br>• Monitor inventory and submit replenishment requests. <br>• Ensure shared spaces are clean and report issues. <br>• Conduct basic office checks and report damages. <br>• Scan and maintain maintenance contracts. <br> <br>8. Access Cards & Connectivity Support <br>• Coordinate access card requests with IT and BDD. <br>• Report lost or faulty cards. <br>• Support tenants with Ogero landline and internet connectivity processes. <br> <br>9. Messenger & Delivery Coordination <br>• Distribute tasks fairly among messengers. <br>• Track deliveries using the messenger tracking sheet. <br> <br>Required Skills & Qualifications <br>• Diploma or Bachelor’s degree in Business Administration or related field. <br>• 1–3 years of experience in reception, admin, or customer service roles. <br>• Strong communication and interpersonal skills. <br>• High attention to detail and organization. <br>• Ability to multitask and follow up on tasks. <br>• Basic knowledge of MS Office and ticketing systems. <br>• Customer-focused and solution-oriented mindset