Jobs in Tourism Sector - zahle Lebanon

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About Medlink Students</p><p>Medlink Students helps aspiring medical and dental students gain admission to leading universities across Europe. We are looking for a Student Support Supervisor to guide students through the admissions process while helping drive excellence within our growing support team.</p><p>Why Join Us?</p><ul><li>Clear progression into Senior, Operations Management, and Leadership roles.</li><li>Opportunity to help shape and improve student support processes.</li><li>International working environment with university partners across Europe.</li><li>Ongoing professional development and leadership opportunities.</li><li>Make a meaningful impact on students' futures.</li><li>Join a growing company where high performance is recognised and rewarded.</li></ul><p>The Role</p><p>You will oversee student applications from enrolment to university admission, ensuring an exceptional student experience throughout the process. You'll act as a key point of contact for students, universities, and internal teams while supporting operational improvements and mentoring colleagues when needed.</p><p>Key Responsibilities</p><ul><li>Guide students through admissions, documentation, interviews, visas, and relocation.</li><li>Monitor application progress and ensure deadlines are met.</li><li>Communicate with universities, embassies, and partner institutions.</li><li>Manage student enquiries professionally across email, WhatsApp, and phone.</li><li>Maintain accurate records across CRM and internal systems.</li><li>Support complex or escalated student cases.</li><li>Assist with training, onboarding, and sharing best practices.</li><li>Contribute to process improvements and team success.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements</p><ul><li>2+ years' experience in student support, admissions, customer service, or a similar role.</li><li>Excellent English communication skills.</li><li>Strong organisational skills and attention to detail.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Experience using CRM systems and digital collaboration tools.</li><li>Proactive, solution-focused, and student-centred approach.</li><li>Leadership or mentoring experience is an advantage.</li></ul><p></p></section>

<p>We are seeking an Admissions Specialist to support prospective students throughout the university application and enrolment process.</p><p>The successful candidate will communicate regularly with students, universities, embassies, partner institutions and internal departments to ensure that applications and documents are completed accurately and within the required deadlines.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Guide students through the university admissions and application process.</li><li>Explain admission requirements, required documents and application steps.</li><li>Collect, review, organise and follow up on student documents.</li><li>Monitor application progress and ensure deadlines are met.</li><li>Communicate professionally with students through email, WhatsApp and phone.</li><li>Coordinate with universities, embassies, partner institutions and internal departments.</li><li>Support students with interview preparation, visa documentation and enrolment procedures when required.</li><li>Maintain accurate and up-to-date student records using CRM and internal systems.</li><li>Follow up on missing documents and outstanding actions.</li><li>Refer complicated or escalated cases to the relevant supervisor.</li><li>Assist with administrative duties related to student applications.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements:</strong></p><ul><li>Bachelor s degree in business administration, education, communication, management or a related field.</li><li>One to two years of relevant experience.</li><li>Fluent in written and spoken English and Arabic.</li><li>Strong communication, organisational and time-management skills.</li><li>Excellent attention to detail and ability to meet deadlines.</li><li>Comfortable using phone, email, WhatsApp, CRM systems and digital collaboration tools.</li><li>Professional, proactive, solution-focused and student-centred.</li><li>Experience in education or student services is an advantage.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Medlink Students is a leading education consultancy that helps students gain admission to top medical and dental universities across Europe. As a Student Support Coordinator, you will guide students throughout their journey after enrollment, ensuring they receive professional support with documentation, university communication, interview preparation, visa processes, and arrival arrangements. You will play a key role in delivering an exceptional student experience while ensuring every case is handled accurately, efficiently, and professionally.</p><p>The Student Support Coordinator is a vital part of Medlink Students operations. You serve as the main point of contact for students, helping them navigate important milestones on their path to studying abroad. Your work directly contributes to student satisfaction, successful university placements, and the overall success of the organisation.</p><p>Responsibilities</p><ul><li>Support students throughout their educational journey, including documentation, university applications, interview preparation, visa requirements, and arrival support.</li><li>Monitor, track, and follow up on university applications, exemptions, admissions decisions, and related administrative processes.</li><li>Communicate with universities, embassies, ministries, and partner institutions to confirm requirements and resolve student-related issues.</li><li>Manage high-volume daily communication (approximately 20 60 WhatsApp messages and 20 150 emails per day) with professionalism, empathy, and accuracy.</li><li>Maintain structured, complete, and accurate student records using Google Drive, Oscar, CRM systems, and other internal platforms.</li><li>Coordinate with internal departments, including Sales, Legal, Marketing, and Student Services, to ensure smooth progress of student cases.</li><li>Assist students with problem-solving and provide timely updates throughout the admissions and relocation process.</li><li>Support webinars, student feedback initiatives, case studies, and continuous improvement projects.</li><li>Contribute to process development and assist with onboarding or training new team members when required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1+ year of experience in student support, admissions, administration, customer service, or a related role.</li><li>Fluency in English (spoken and written).</li><li>Strong organisational skills and exceptional attention to detail.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to manage multiple priorities and deadlines simultaneously.</li><li>Confidence using digital tools such as Google Drive, CRM systems, Trello, and 3CX.</li><li>A proactive, solution-oriented mindset with strong problem-solving abilities.</li><li>Ability to work effectively both independently and as part of a team.</li></ul><p></p></section>