Navigation Officer Jobs - Tripoli Lebanon
20 Jobs Found
We are looking for an HR Officer to join our team in Tripoli. The role involves supporting daily HR operations, including recruitment, employee records management, and coordination of payroll and attendance.
<br>
<br>Key Responsibilities:
<br>
<br>Assist in recruitment and onboarding processes
<br>Maintain employee records and HR documentation
<br>Support payroll and attendance tracking
<br>Ensure compliance with company policies and labor regulations
Medical Officer – Medical Services Department
<br>The Medical Officer makes sure that our insured patients get quality healthcare. Being the first interlocutor with our risk carriers and medical providers for solving inquiries and complaints related to medical coverage decisions and patient cases.
<br>
<br>Duties:
<br>• Make contact and negotiate with guarantors to solve problems concerning patients’ coverage cases.
<br>• Assist guarantors in the underwriting and scoring of new and renewed adherents.
<br>• Monitor the length of stay, utilization, medical cases, and their related costs.
<br>• Generate hospitalization reports and follow up on tracked high-cost cases with the concerned Field Medical Officers
<br>• Follow up on medical discharges with Field Medical Officers.
<br>• Contribute to projects related to the Medical Services department as assigned by the Medical Director.
<br>
<br>Requirements:
<br>• Medical Doctor degree
<br>• 0 to 2 years of experience in the related field
<br>• English & Arabic language, French is a plus.
<br>• Excellent communication skills & Organizational skills
<br>• Negotiation skills & problem-solving
<br>• Analytical thinking skills
<br>• Always up to date in terms of medical research
The Procurement Officer is responsible for executing and monitoring purchasing activities to ensure the continuous availability of products, optimal stock levels, and cost-effective procurement. The role includes market studies, supplier evaluation, price comparison, and coordinating the receipt of goods with warehouses and delivery teams in alignment with company standards and operational needs.
<br>1. Purchasing & Procurement
<br>• Source, evaluate, and negotiate with suppliers to secure high-quality products at competitive prices.
<br>• Prepare purchase orders (POs), follow up on approvals, and ensure timely order placement.
<br>• Monitor supplier performance and maintain professional relationships.
<br>2. Stock Monitoring & Control
<br>• Follow up with the warehouse manager on minimum and maximum stock levels for all items to avoid shortages or overstock.
<br>• Coordinate with the sales manager to forecast stock requirements based on sales trends.
<br>• Alert relevant departments about critical stock levels and recommend replenishment.
<br>3. Market Study & Price Comparison
<br>• Conduct ongoing market research to identify new suppliers, products, and price trends.
<br>• Prepare comparative price analysis reports to support purchasing decisions.
<br>• Track competitor pricing and market availability to ensure competitive positioning.
<br>5. Documentation & Reporting
<br>• Maintain accurate procurement records, contracts, and supplier databases.
<br>• Prepare regular reports on purchasing activities, stock levels, and cost savings.
<br>• Ensure compliance with Tech Store’s procurement policies and quality standards
<br>6. Logistics & Coordination:
<br>• Coordinate shipment terms, delivery schedules, and documentation with local and international suppliers.
<br>• Follow up on deliveries to ensure timely arrival and resolve delays, discrepancies, or damaged shipments in coordination with accounting and warehouse teams.
<br>• Verify items received against purchase orders and specifications, ensuring accuracy in quantity, part number, and technical compliance.
<br>• Oversee documentation for incoming shipments (invoices, delivery notes, GRN, etc.).
<br>7. Inventory and Cost Control:
<br>• Monitor critical stock items and proactively plan procurement activities to avoid shortages.
<br>• Participate in cost analysis, budgeting, and procurement planning related to engineering and technical items.
<br>• Support internal stakeholders—projects, warehouses, accounting, and sales—to ensure procurement aligns with operational priorities.
<br>8. Reporting & Continuous Improvement:
<br>• Prepare weekly and monthly procurement reports including supplier performance, technical evaluations, delivery lead times, and cost comparisons.
<br>• Identify opportunities for cost optimization, improved lead times, and better supplier reliability.
<br>• Ensure all procurement processes comply with company policies, standards, and audit requirements.
<br>REGULATORY REQUIREMENTS (Education & Experience) AND SKILLS:
<br>• Bachelor’s degree in Electrical Engineering, Business administration, Supply chain, or a related technical field (mandatory).
<br>• Minimum 2–4 years of experience in procurement, preferably in the technology sectors.
<br>• Strong understanding of technical terminology.
<br>• Experience with ERP procurement modules (Odoo preferred).
<br>• Excellent negotiation, analytical, and supplier relationship-management skills.
<br>• Strong organizational abilities with attention to accuracy and documentation.
<br>• Ability to manage multiple procurement activities under tight deadlines.
<br>• Strong communication skills
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY: The Procurement Officer is responsible for executing and monitoring purchasing activities to ensure the continuous availability of products, optimal stock levels, and cost-effective procurement. The role includes market studies, supplier evaluation, price comparison, and coordinating the receipt of goods with warehouses and delivery teams in alignment with company standards and operational needs. 1. Purchasing & Procurement Source, evaluate, and negotiate with suppliers to secure high-quality products at competitive prices. Prepare purchase orders (POs), follow up on approvals, and ensure timely order placement. Monitor supplier performance and maintain professional relationships. 2. Stock Monitoring & Control Follow up with the warehouse manager on minimum and maximum stock levels for all items to avoid shortages or overstock. Coordinate with the sales manager to forecast stock requirements based on sales trends. Alert relevant departments about critical stock levels and recommend replenishment. 3. Market Study & Price Comparison Conduct ongoing market research to identify new suppliers, products, and price trends. Prepare comparative price analysis reports to support purchasing decisions. Track competitor pricing and market availability to ensure competitive positioning. 5. Documentation & Reporting Maintain accurate procurement records, contracts, and supplier databases. Prepare regular reports on purchasing activities, stock levels, and cost savings. Ensure compliance with Tech Store s procurement policies and quality standards 6. Logistics & Coordination: Coordinate shipment terms, delivery schedules, and documentation with local and international suppliers. Follow up on deliveries to ensure timely arrival and resolve delays, discrepancies, or damaged shipments in coordination with accounting and warehouse teams. Verify items received against purchase orders and specifications, ensuring accuracy in quantity, part number, and technical compliance. Oversee documentation for incoming shipments (invoices, delivery notes, GRN, etc.). 7. Inventory and Cost Control: Monitor critical stock items and proactively plan procurement activities to avoid shortages. Participate in cost analysis, budgeting, and procurement planning related to engineering and technical items. Support internal stakeholders projects, warehouses, accounting, and sales to ensure procurement aligns with operational priorities. 8. Reporting & Continuous Improvement: Prepare weekly and monthly procurement reports including supplier performance, technical evaluations, delivery lead times, and cost comparisons. Identify opportunities for cost optimization, improved lead times, and better supplier reliability. Ensure all procurement processes comply with company policies, standards, and audit requirements.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>REGULATORY REQUIREMENTS (Education & Experience) AND SKILLS:_x000D_ Bachelor s degree in Electrical Engineering, Business administration, Supply chain, or a related technical field (mandatory)._x000D_ Minimum 2 4 years of experience in procurement, preferably in the technology sectors._x000D_ Strong understanding of technical terminology._x000D_ Experience with ERP procurement modules (Odoo preferred)._x000D_ Excellent negotiation, analytical, and supplier relationship-management skills._x000D_ Strong organizational abilities with attention to accuracy and documentation._x000D_ Ability to manage multiple procurement activities under tight deadlines._x000D_ Strong communication skills.</p><p></p></section>
JOB SUMMARY:
<br>The Procurement Officer is responsible for executing and monitoring purchasing activities to ensure the continuous availability of products, optimal stock levels, and cost-effective procurement. The role includes market studies, supplier evaluation, price comparison, and coordinating the receipt of goods with warehouses and delivery teams in alignment with company standards and operational needs.
<br>1. Purchasing & Procurement
<br>• Source, evaluate, and negotiate with suppliers to secure high-quality products at competitive prices.
<br>• Prepare purchase orders (POs), follow up on approvals, and ensure timely order placement.
<br>• Monitor supplier performance and maintain professional relationships.
<br>2. Stock Monitoring & Control
<br>• Follow up with the warehouse manager on minimum and maximum stock levels for all items to avoid shortages or overstock.
<br>• Coordinate with the sales manager to forecast stock requirements based on sales trends.
<br>• Alert relevant departments about critical stock levels and recommend replenishment.
<br>3. Market Study & Price Comparison
<br>• Conduct ongoing market research to identify new suppliers, products, and price trends.
<br>• Prepare comparative price analysis reports to support purchasing decisions.
<br>• Track competitor pricing and market availability to ensure competitive positioning.
<br>5. Documentation & Reporting
<br>• Maintain accurate procurement records, contracts, and supplier databases.
<br>• Prepare regular reports on purchasing activities, stock levels, and cost savings.
<br>• Ensure compliance with Tech Store’s procurement policies and quality standards
<br>6. Logistics & Coordination:
<br>• Coordinate shipment terms, delivery schedules, and documentation with local and international suppliers.
<br>• Follow up on deliveries to ensure timely arrival and resolve delays, discrepancies, or damaged shipments in coordination with accounting and warehouse teams.
<br>• Verify items received against purchase orders and specifications, ensuring accuracy in quantity, part number, and technical compliance.
<br>• Oversee documentation for incoming shipments (invoices, delivery notes, GRN, etc.).
<br>7. Inventory and Cost Control:
<br>• Monitor critical stock items and proactively plan procurement activities to avoid shortages.
<br>• Participate in cost analysis, budgeting, and procurement planning related to engineering and technical items.
<br>• Support internal stakeholders—projects, warehouses, accounting, and sales—to ensure procurement aligns with operational priorities.
<br>8. Reporting & Continuous Improvement:
<br>• Prepare weekly and monthly procurement reports including supplier performance, technical evaluations, delivery lead times, and cost comparisons.
<br>• Identify opportunities for cost optimization, improved lead times, and better supplier reliability.
<br>• Ensure all procurement processes comply with company policies, standards, and audit requirements.
<br>REGULATORY REQUIREMENTS (Education & Experience) AND SKILLS:
<br>• Bachelor’s degree in Electrical Engineering, Business administration, Supply chain, or a related technical field (mandatory).
<br>• Minimum 2–4 years of experience in procurement, preferably in the technology sectors.
<br>• Strong understanding of technical terminology.
<br>• Experience with ERP procurement modules (Odoo preferred).
<br>• Excellent negotiation, analytical, and supplier relationship-management skills.
<br>• Strong organizational abilities with attention to accuracy and documentation.
<br>• Ability to manage multiple procurement activities under tight deadlines.
<br>• Strong communication skills.
<br>
<br>
<br>General Acknowledgement
<br>This Job Description is not intended to be all inclusive. Employee may perform other related duties and tasks as required to meet the developing needs and expectations of Tech Store. In addition to adherence to this Job Description, Employee must at all times comply with Tech Store’s Internal Rules and Regulations as well as the Department’s rules and regulations
We’re Hiring - Call Center Agents ????✨
<br>Location: Crunchyz Burgers Office, Tripoli
<br>
<br>Requirements:
<br> • Proven experience as a Call Center Agent
<br> • Residence in Tripoli.
<br> • Strong communication skills
<br>
<br>Job Details:
<br> • Shifts: Monday to Thursday and Sunday from 12:30 PM - 10:45 PM / Friday and Saturday from 12:30 - 11:15 PM.
<br> • Working Days: 6 days a week (1 day off)
<br>
<br>How to Apply:
<br>Interested and qualified candidates can send their CV to careers@crunchyzburgers.com.
<br>Please include “Call Center Agents” in the subject line, or WhatsApp +961 79123171
• Source, evaluate, and negotiate with suppliers to secure high-quality products at competitive prices.
<br>• Prepare purchase orders (POs), follow up on approvals, and ensure timely order placement.
<br>• Monitor supplier performance and maintain professional relationships.
<br>2. Stock Monitoring & Control
<br>• Follow up with the warehouse manager on minimum and maximum stock levels for all items to avoid shortages or overstock.
<br>• Coordinate with the sales manager to forecast stock requirements based on sales trends.
<br>• Alert relevant departments about critical stock levels and recommend replenishment.
<br>• Bachelor’s degree in Electrical Engineering, Business administration, Supply chain, or a related technical field (mandatory).
<br>• Minimum 2–4 years of experience in procurement, preferably in the technology sectors.
<br>• Strong understanding of technical terminology.
<br>• Experience with ERP procurement modules (Odoo preferred)
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Coordinate with the HR Admin Manager to understand hiring needs and job requirements.</p><p>Prepare and update job descriptions when needed. (old or new positions)</p><p>Post vacancies on suitable recruitment channels and source candidates through job portals, LinkedIn, referrals, and databases.</p><p>Screen CVs and shortlist suitable candidates.</p><p>Conduct phone screenings and first interviews.</p><p>Schedule second interviews with the CEO, HR Manager and/or department heads when applicable.</p><p>Collect interview feedback and share recruitment recommendations with the HR Manager.</p><p>Follow up with candidates throughout the recruitment process.</p><p>Prepare job offers after needed approvals and explain offer details to selected candidates.</p><p>Maintain recruitment trackers, candidate database, and hiring reports.</p><p>Build a talent pool for current and future vacancies.</p><p>Coordinate onboarding requirements such as joining date and required documents.</p><p>Ensure recruitment activities follow company policies and labor law requirements</p><p>Conduct HR orientation in the first joining date and prepare an orientation onboarding plan for the new joiner and communicate it to the related department.</p><p>Follow up on the onboarding plan for the new joiner (implementation). Follow up on performance, evaluation of the new joiner weekly, monthly and after probation period.</p><p>Support the HR Manager in recruitment-related tasks and HR projects when needed.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Human Resources, Business Administration, or related field.</li><li>Minimum 5 years of experience in recruitment or talent acquisition.</li><li>Good knowledge of recruitment processes and interview techniques.</li><li>Strong communication, interpersonal, and follow-up skills.</li><li>Ability to manage several vacancies at the same time.</li><li>Proficiency in Microsoft Office and recruitment platforms.</li><li>Fluency in Arabic and English; French is an advantage.</li></ul><p></p></section>
JOB DUTIES:
<br>• Coordinate with the HR Admin Manager to understand hiring needs and job requirements.
<br>• Prepare and update job descriptions when needed. (old or new positions)
<br>• Post vacancies on suitable recruitment channels and source candidates through job portals, LinkedIn, referrals, and databases.
<br>• Screen CVs and shortlist suitable candidates.
<br>• Conduct phone screenings and first interviews.
<br>• Schedule second interviews with the CEO, HR Manager and/or department heads when applicable.
<br>• Collect interview feedback and share recruitment recommendations with the HR Manager.
<br>• Follow up with candidates throughout the recruitment process.
<br>• Prepare job offers after needed approvals and explain offer details to selected candidates.
<br>• Maintain recruitment trackers, candidate database, and hiring reports.
<br>• Build a talent pool for current and future vacancies.
<br>• Coordinate onboarding requirements such as joining date and required documents.
<br>• Ensure recruitment activities follow company policies and labor law requirements
<br>• Conduct HR orientation in the first joining date and prepare an orientation onboarding plan for the new joiner and communicate it to the related department.
<br>• Follow up on the onboarding plan for the new joiner (implementation). Follow up on performance, evaluation of the new joiner weekly, monthly and after probation period.
<br>• Support the HR Manager in recruitment-related tasks and HR projects when needed.
<br>
<br>EDUCATION & SKILLS:
<br>• Bachelor’s degree in Human Resources, Business Administration, or related field.
<br>• Minimum 5 years of experience in recruitment or talent acquisition.
<br>• Good knowledge of recruitment processes and interview techniques.
<br>• Strong communication, interpersonal, and follow-up skills.
<br>• Ability to manage several vacancies at the same time.
<br>• Proficiency in Microsoft Office and recruitment platforms.
<br>• Fluency in Arabic and English; French is an advantage
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>JOB DUTIES:<br></b><br> Coordinate with the HR Admin Manager to understand hiring needs and job requirements.<br><br> Prepare and update job descriptions when needed. (old or new positions)<br><br> Post vacancies on suitable recruitment channels and source candidates through job portals, LinkedIn, referrals, and databases.<br><br> Screen CVs and shortlist suitable candidates.<br><br> Conduct phone screenings and first interviews.<br><br> Schedule second interviews with the CEO, HR Manager and/or department heads when applicable.<br><br> Collect interview feedback and share recruitment recommendations with the HR Manager.<br><br> Follow up with candidates throughout the recruitment process.<br><br> Prepare job offers after needed approvals and explain offer details to selected candidates.<br><br> Maintain recruitment trackers, candidate database, and hiring reports.<br><br> Build a talent pool for current and future vacancies.<br><br> Coordinate onboarding requirements such as joining date and required documents.<br><br> Ensure recruitment activities follow company policies and labor law requirements<br><br> Conduct HR orientation in the first joining date and prepare an orientation onboarding plan for the new joiner and communicate it to the related department.<br><br> Follow up on the onboarding plan for the new joiner (implementation). Follow up on performance, evaluation of the new joiner weekly, monthly and after probation period. <br><br> Support the HR Manager in recruitment-related tasks and HR projects when needed.<br><br>
<br><b>EDUCATION & SKILLS:</b><br><br> Bachelor s degree in Human Resources, Business Administration, or related field.<br><br> Minimum 5 years of experience in recruitment or talent acquisition.<br><br> Good knowledge of recruitment processes and interview techniques.<br><br> Strong communication, interpersonal, and follow-up skills.<br><br> Ability to manage several vacancies at the same time.<br><br> Proficiency in Microsoft Office and recruitment platforms.<br><br> Fluency in Arabic and English; French is an advantage.</div></section>
<p>We are looking for an HR Officer to join our team in Tripoli. The role involves supporting daily HR operations, including recruitment, employee records management, and coordination of payroll and attendance.</p><p><b>Key Responsibilities:</b></p><p>Assist in recruitment and onboarding processes</p><p>Maintain employee records and HR documentation</p><p>Support payroll and attendance tracking</p><p>Ensure compliance with company policies and labor regulations</p>
We are seeking an experienced and dynamic Restaurant Branch Manager to lead the daily operations of our international cuisine restaurant in Tripoli. The ideal candidate will be responsible for ensuring exceptional customer service, achieving financial and operational targets, managing staff performance, and maintaining the highest standards of food quality, hygiene, and guest satisfaction.
<br>
<br>Responsibilities
<br>Oversee the daily operations of the restaurant to ensure smooth and efficient service.
<br>Lead, motivate, and supervise the restaurant team, including supervisors, kitchen staff, and service staff.
<br>Ensure exceptional customer service and promptly resolve guest concerns or complaints.
<br>Monitor food quality, presentation, cleanliness, and compliance with health and safety regulations.
<br>Control labor costs, food costs, and operating expenses while maximizing profitability.
<br>Prepare and analyze daily, weekly, and monthly sales and operational reports.
<br>Manage inventory levels, purchasing, and stock control to minimize waste and shortages.
<br>Coordinate with the Head Chef and kitchen team to ensure consistency in food quality and service.
<br>Recruit, train, coach, and evaluate employees to maintain a high-performing team.
<br>Develop staff schedules to ensure adequate coverage while controlling labor costs.
<br>Implement company policies, operational procedures, and service standards.
<br>Drive sales through promotional activities, upselling initiatives, and customer engagement.
<br>Ensure compliance with company policies, food safety standards, and local regulations.
<br>
<br>Qualifications
<br>Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
<br>Minimum 5 years of restaurant management experience, including at least 2 years as a Branch or Restaurant Manager.
<br>Experience managing an international cuisine restaurant is required.
<br>Strong leadership, communication, and team management skills.
<br>Excellent understanding of restaurant operations, budgeting, cost control, and inventory management.
<br>Strong problem-solving and decision-making abilities.
<br>Proficiency in Microsoft Office and restaurant POS systems.
<br>Ability to work flexible hours, including evenings, weekends, and holidays
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Plans, organizes and controls operation in a professional manner. Achieves excellence in all areas of service. Ensures that everyone is informed about obligations. Inspects all areas of operation regularly. Keeps and maintains a record of company clients, suppliers and equipment. Closely monitors stock level and rotation. Ensures timely execution of services. Maintains daily control on quality and quantity of food served to clients. Controls all food deliveries. Develops and maintains good relationship with clients through regular contacts. Measures and enhances customers satisfactions. Handles complain suggestions from clients with positive attitudes. Ensures that all employees are well trained for their respective position and are Well aware of their duties and responsibilities. Leads and motivates co-staff to achieve goals.</p></div></section>
• Plans, organizes and controls operation in a professional manner.
<br>• Achieves excellence in all areas of service.
<br>• Ensures that everyone is informed about obligations.
<br>• Inspects all areas of operation regularly.
<br>• Keeps and maintains a record of company clients, suppliers and equipment.
<br>• Closely monitors stock level and rotation.
<br>• Ensures timely execution of services.
<br>• Maintains daily control on quality and quantity of food served to clients.
<br>• Controls all food deliveries.
<br>• Develops and maintains good relationship with clients through regular contacts.
<br>• Measures and enhances customers’ satisfactions.
<br>• Handles complain suggestions from clients with positive attitudes.
<br>• Ensures that all employees are well trained for their respective position and are
<br>• Well aware of their duties and responsibilities.
<br>• Leads and motivates co-staff to achieve goals
Store Manager
<br>
<br>Job Summary
<br>The Store Manager is responsible for the overall operation of the store, including sales performance, staff supervision, customer service, inventory control, and ensuring a safe, well-organized shopping environment. This role combines leadership, operational oversight, and a strong focus on achieving business targets.
<br>
<br>Key Responsibilities
<br>
<br>Operations & Sales
<br>
<br>Oversee day-to-day store operations to ensure smooth, efficient functioning
<br>Set and drive achievement of sales targets and KPIs
<br>Monitor and analyze sales performance, preparing regular reports for upper management
<br>Ensure the store complies with company policies, health and safety regulations, and legal requirements
<br>
<br>Staff Management
<br>
<br>Recruit, train, and onboard new employees
<br>Create staff schedules and manage payroll budgets
<br>Supervise, motivate, and evaluate staff performance
<br>Foster a positive work environment and address any personnel issues
<br>Conduct regular team meetings to communicate goals and updates
<br>
<br>Customer Service
<br>
<br>Ensure a high standard of customer service is maintained at all times
<br>Handle escalated customer complaints and resolve issues effectively
<br>Monitor customer feedback and implement improvements
<br>
<br>Inventory & Merchandising
<br>
<br>Manage stock levels, ordering, and inventory control to minimize loss
<br>Oversee visual merchandising and ensure the store is well-presented
<br>Coordinate with suppliers and vendors as needed
<br>
<br>Financial Management
<br>
<br>Manage store budgets, control expenses, and monitor profitability
<br>Handle cash management and ensure accurate financial record-keeping
<br>Analyze financial data to identify areas for improvement
<br>
<br>Qualifications
<br>
<br>Bachelor's degree in Business Administration, Retail Management, or related field (preferred)
<br>2–5 years of retail experience, with at least 1–2 years in a supervisory or management role
<br>Proven track record of meeting or exceeding sales targets
<br>
<br>Skills & Competencies
<br>
<br>Strong leadership and team management abilities
<br>Excellent communication and interpersonal skills
<br>Problem-solving and decision-making capabilities
<br>Organizational and multitasking skills
<br>Familiarity with POS systems and retail management software
<br>Financial acumen (budgeting, P&L understanding)
<br>
<br>Working Conditions
<br>
<br>Typically full-time, may require evenings, weekends, and holidays
<br>Primarily on the sales floor with some time in a back office for administrative tasks
Responsible for supporting the IT Manager in managing, maintaining, and improving the company’s IT infrastructure, systems, networks, and business applications to ensure stable, secure, and efficient daily operations. This role provides advanced technical support, handles complex IT issues, supports ERP systems and business applications, assists in IT projects, and contributes to software development, integrations, automation, and digital transformation initiatives across the company.
<br>MAIN DUTIES AND RESPONSIBILITIES
<br>• Support the IT Manager in managing, monitoring, and maintaining the company’s IT infrastructure, networks, computers, printers, software, and communication systems• Provide advanced technical support to employees and resolve complex hardware, software, network, ERP, and system issues• Administer user accounts, access rights, permissions, emails, devices, and IT assets according to company policies and IT Manager instructions• Support the implementation of data security process, backups, disaster recovery procedures, cybersecurity practices.• Monitor system performance, identify technical risks or weaknesses, and report recommendations to the IT Manager• Manage daily support and troubleshooting for ERP systems, especially Odoo, including user support, issue follow-up, reporting, customization requests, and coordination with vendors or developers when needed• Assist in IT projects such as system upgrades, software implementation, infrastructure improvements, migrations, integrations, and new technology rollouts• Develop, test, maintain, and improve internal software applications, scripts, tools, reports, and automation solutions to support business needs• Support integrations between software systems, websites, APIs, ERP, and third-party business applications• Coordinate with departments to understand technical needs and provide practical IT solutions in alignment with the IT Manager• Maintain proper IT documentation, system inventories, user guides, procedures, issue logs, and technical reports• Implement software updates, security patches, antivirus management, system upgrades, and firewall/VPN changes as assigned• Support network infrastructure including routers, switches, firewalls, VPN, Wi-Fi, IP phones, CCTV-related network systems, and branch connectivity• Assist the IT manager in Training and guiding employees on IT systems, cybersecurity awareness, ERP usage, and internal IT procedures• Assist in applying IT policies, procedures, access control rules, and best practices to improve efficiency and security• Support and guide junior IT staff or new joiners when needed and ensure assigned IT tasks are completed properly and on time• Prepare regular updates and technical reports for the IT Manager regarding issues, projects, system status, and completed tasks
<br>REGULATORY REQUIREMENTS, EDUCATION, EXPERIENCE, AND SKILLS
<br>• Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field• 4–6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role• Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure• Good experience in ERP systems; Odoo experience is preferred• Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations• Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications• Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures• Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems• Excellent troubleshooting, analytical, and problem-solving skills• Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure• Strong communication, teamwork, and coordination skills• Ability to document systems, train users, and explain technical information clearly•
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB DUTIES:</p><p>Support the IT Manager in managing, monitoring, and maintaining the company s IT infrastructure, networks, computers, printers, software, and communication systems</p><p>Provide advanced technical support to employees and resolve complex hardware, software, network, ERP, and system issues</p><p>Administer user accounts, access rights, permissions, emails, devices, and IT assets according to company policies and IT Manager instructions</p><p>Support the implementation of data security process, backups, disaster recovery procedures, cybersecurity practices.</p><p>Monitor system performance, identify technical risks or weaknesses, and report recommendations to the IT Manager</p><p>Manage daily support and troubleshooting for ERP systems, especially Odoo, including user support, issue follow-up, reporting, customization requests, and coordination with vendors or developers when needed</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Information Technology, Computer Science, Software Engineering, or a related field</li><li>4 6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role</li><li>Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure</li><li>Good experience in ERP systems; Odoo experience is preferred</li><li>Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations</li><li>Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications</li><li>Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures</li><li>Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems</li><li>Excellent troubleshooting, analytical, and problem-solving skills</li><li>Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure</li><li>Strong communication, teamwork, and coordination skills</li><li>Ability to document systems, train users, and explain technical information clearly</li><li>Ability to support management decisions and work under the direction of the IT Manager</li><li>Fluency in Arabic and English; French is an advantage</li></ul><p></p></section>
JOB DUTIES:
<br>Support the IT Manager in managing, monitoring, and maintaining the company’s IT infrastructure, networks, computers, printers, software, and communication systems
<br>• Provide advanced technical support to employees and resolve complex hardware, software, network, ERP, and system issues
<br>• Administer user accounts, access rights, permissions, emails, devices, and IT assets according to company policies and IT Manager instructions
<br>• Support the implementation of data security process, backups, disaster recovery procedures, cybersecurity practices.
<br>• Monitor system performance, identify technical risks or weaknesses, and report recommendations to the IT Manager
<br>• Manage daily support and troubleshooting for ERP systems, especially Odoo, including user support, issue follow-up, reporting, customization requests, and coordination with vendors or developers when needed
<br>
<br>EDUCATION & SKILLS:
<br>• Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field
<br>• 4–6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role
<br>• Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure
<br>• Good experience in ERP systems; Odoo experience is preferred
<br>• Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations
<br>• Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications
<br>• Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures
<br>• Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems
<br>• Excellent troubleshooting, analytical, and problem-solving skills
<br>• Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure
<br>• Strong communication, teamwork, and coordination skills
<br>• Ability to document systems, train users, and explain technical information clearly
<br>• Ability to support management decisions and work under the direction of the IT Manager
<br>• Fluency in Arabic and English; French is an advantage
JOB DUTIES:
<br>Support the IT Manager in managing, monitoring, and maintaining the company’s IT infrastructure, networks, computers, printers, software, and communication systems
<br>• Provide advanced technical support to employees and resolve complex hardware, software, network, ERP, and system issues
<br>• Administer user accounts, access rights, permissions, emails, devices, and IT assets according to company policies and IT Manager instructions
<br>• Support the implementation of data security process, backups, disaster recovery procedures, cybersecurity practices.
<br>• Monitor system performance, identify technical risks or weaknesses, and report recommendations to the IT Manager
<br>• Manage daily support and troubleshooting for ERP systems, especially Odoo, including user support, issue follow-up, reporting, customization requests, and coordination with vendors or developers when needed
<br>
<br>EDUCATION & SKILLS:
<br>• Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field
<br>• 4–6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role
<br>• Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure
<br>• Good experience in ERP systems; Odoo experience is preferred
<br>• Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations
<br>• Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications
<br>• Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures
<br>• Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems
<br>• Excellent troubleshooting, analytical, and problem-solving skills
<br>• Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure
<br>• Strong communication, teamwork, and coordination skills
<br>• Ability to document systems, train users, and explain technical information clearly
<br>• Ability to support management decisions and work under the direction of the IT Manager
<br>• Fluency in Arabic and English; French is an advantage