Planning and Development Specialist Jobs - Mount Lebanon Lebanon
61 Jobs Found
<p>We're looking for a Procurement Specialist to join our team.</p><p><b><br></b></p><p><b>Main Responsibilities:</b></p><ul><li>Source suppliers & provide quotations</li><li>Compare offers and quotations versus price and quality</li><li>Follow up on the budget related to the department purchase</li><li>Issue purchase orders</li><li>Track delivery</li><li>Monitor inventory & maintain procurement records</li><li>Knowledge in travel and hotel reservation is a plus</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Supply Chain</li><li>Business Administration, or related field</li><li>Maximum 5 years of relevant experience</li><li>Knowledge in procurement modules</li><li>Strong negotiation skills</li></ul>
<p>We are seeking a Product Specialist preferably with previous experience in the Ophthalmology line to promote ophthalmic products at HealthCare professionals clinics across Lebanon.</p><p><strong>Desired Candidate Profile</strong></p><p>Experience as a Medical Representative with any specialty/line of doctors is a must.</p>
<p>We are seeking a detail-oriented Freight Forwarding Operations Specialist to manage our end-to-end shipping lifecycles. The primary focus of this role is to handle cargo bookings, negotiate rates, and coordinate daily with our global network of overseas agents and local carriers to ensure smooth cargo movement.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Supply Chain Management, Logistics, Business, or a related field.</p><p>2 5 years of active operations experience within a freight forwarding environment.</p><p>Strong negotiation and clear professional English skills for interacting with international agents.</p><p>Deep understanding of Incoterms, ocean/air container specifications, and global customs procedures</p>
<p>Job Title: Import Export Specialist</p><p>Job Type: Full-Time | Location: Safra, Lebanon | Working Hours: 8:30 AM – 5:00 PM | On-Site</p><p>Company Overview:</p><p>Welcome to the International Factory for Food and Beverages (IFFB), a leading beverage production factory specializing in FMCG products. At IFFB, we are dedicated to delivering high-quality carbonated beverages to customers worldwide.</p><p>______________</p><p>Job Description:</p><p>As an Import Export Specialist at IFFB, you will be responsible for managing day-to-day logistics operations, ensuring smooth coordination of shipments, documentation, and communication with internal and external stakeholders. You will also support sales follow-ups and lead generation activities when required.</p><p>______________</p><p>Key Responsibilities:</p><p>• Coordinate and follow up on incoming and outgoing shipments to ensure timely delivery.</p><p>• Prepare and manage export documentation, including invoices, packing lists, certificates of origin, and other required documents.</p><p>• Prepare and organize Ministry of Health files for submission related to import/export requirements.</p><p>• Liaise with freight forwarders, shipping lines, and clearing agents to ensure smooth logistics operations.</p><p>• Coordinate with the warehouse team for shipment readiness, loading schedules, and receipt of goods.</p><p>• Track shipments and provide regular updates to internal teams and customers.</p><p>• Ensure compliance with customs regulations and documentation requirements.</p><p>• Maintain accurate records of all shipments and logistics activities.</p><p>• Coordinate with the warehouse and production teams to support demand forecasting and inventory planning, ensuring adequate stock levels and timely replenishment of finished goods and raw materials.</p><p>• Follow up on sales leads generated from exhibitions and events.</p><p>• Assist in contacting potential customers via email and phone.</p><p>• Support lead tracking and follow-up activities to ensure timely communication.</p><p>______________</p><p> </p><p> </p><p>Qualifications:</p><p>• Experience in logistics, import/export, or supply chain operations.</p><p>• Strong knowledge of shipping documents and customs procedures.</p><p>• ERP system knowledge is a plus.</p><p>• Good organizational and communication skills.</p><p>• Ability to manage multiple tasks and meet deadlines.</p><p>• Proficiency in Microsoft Office (especially Excel).</p><p>• Attention to detail and problem-solving mindset.</p><p> </p>
<p>Department: Graduate Council Grade: Above Grade 12 Basic Functions: Responsible esponsible for optimizing graduate student recruitment and admission related processes and modules on Slate by Technolutions. This role combines technical system management with data-driven enrollment strategy, ensuring an efficient applicant experience while maximizing conversion rates across the admissions funnel. 1. Duties Performed: Oversees applicant lifecycle management from inquiry through enrollment (including record management, document processing, and credential verification), identifying gaps bottlenecks, and implement data-driven improvements after securing the needed approvals. Optimizes graduate CRM processes and configurations within the Slate platform in compliance with applicable policies and requirements (including building and maintaining application forms and portals, configuring reader workflows, developing and maintaining queries and reporting dashboards, building marketing communication campaigns and events to support outreach initiatives) in collaboration with the relevant stakeholders. Translates business requirements into system solutions by converting operational needs into functional CRM configurations and enhancements. Contributes to integrations and data flow with the (Banner) Student Information System and other platforms. Ensures data integrity and system accuracy through validation, data cleanup, and continuous monitoring. Analyzes data, metrics, and trends. Helps structure diverse applicant data into meaningful segments and uses these insights to support targeting, outreach, and admissions strategies. Executes and optimizes multi-channel communication campaigns, communications with applicants and staff, messaging and automated workflows by leveraging testing, analytics, and performance assessments. Oversees reporting and analytics efforts by developing dashboards and reports to support data-informed recruitment and admissions decision-making by faculties and planning. Evaluates system performance and recommends enhancements by troubleshooting, enforcing change control, and maintaining configuration best practices. Trains and supports users on CRM tools and best practices while promoting adoption. Performs other related duties as requested. 2. Work Contacts: Regular contacts with staff in the Graduate Council, Faculties/ Schools, AUB Online, Dubai Academic and Executive Hub, the Offices of Admissions and Financial Aid, and the Office of IT. 3. Independence of Operation: Reports to the Director of the Graduate Council. 4. Supervisory Responsibility: None. 5. Physical Effort: Minimal. 6. Work Conditions: Clean and pleasant.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Minimum Requirements:</strong> Bachelor s Degree in Computer Science, Computer Engineering, or related field. Master s Degree is preferred. Five years of relevant work experience such as in student enrolment, preferably in higher education settings. Knowledge of CRM systems, database operations (Banner Student Information System), Microsoft Office applications, Oracle, SQL, HTML/CSS, PowerBi, Python, and Java. Familiarity with Application Programming Interfaces (APIs) or system integrations. Experience with reporting tools and data visualization. Strong interpersonal, data analysis and presentation skills. Ability to deliver quality customer service to diverse stakeholders with high sense of accountability. Ability to communicate effectively both verbally and in writing in English. Prioritizes and multitasks effectively with attention to detail, teamwork, flexibility and positive disposition. Ability to handle sensitive information with discretion and confidentiality. Experience with Slate by Technolutions is a plus. Focus on Process optimization is a plus.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible for a range of duties related to stock management and the oversight of material. It includes coordination, organization, inventory Issuance, and material receiving.</p><p>Duties</p><ul><li>Administering stock control and supervise a regular stock count for warehouses.</li><li>Maintain inventory levels to ensure smooth production.</li><li>Oversee receiving functions related to purchased material and incoming supplies.</li><li>Manage and monitor storage of purchased items and material in all cells.</li><li>Create plans, forecasts, and schedules relating to materials requirements.</li><li>Work closely with Storekeeper, Procurement and Logistics Specialist to ensure availability of material required for the scheduled project.</li><li>Monitor quality control and contribute to keeping the warehouse capacity at optimal levels.</li><li>Update stock in/out transactions in the inventory system accurately and timely.</li><li>Prepare and issue a monthly stock statement report for management review.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Degree: Bachelor s degree in Supply chain or Business Administration.</li><li>Language: Excellent command of English both spoken and written.</li><li>Experience: +6 years of experience in supply chain and stock management in manufacture industry.</li><li>Technical Knowledge: Proficiency in ERP systems, MS Office, and supply chain software.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span ><br></span></p><p><span >Work experience: internet service provider.</span></p><p>Keserwan based.</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>MADI international is looking for "Demand Planning Officer" to join our dynamic team. This role is responsible for driving accurate forecasting and inventory planning, ensuring optimal stock availability and minimizing excess inventory.</p><p>If you are Analytical and data driven, a proactive planner with strong forecasting skills, this opportunity is for you.</p><p>Key Reponsibilities:</p><ul><li>Develop and maintain accurate demand forecasts across brands, products and channels.</li><li>Collaborate with sales, marketing, and supply chain teams to align demand plans with business objectives.</li><li>Monitor and optimize inventory levels to ensure product availibility while minimizing excess stock.</li><li>Manage replenishment planning and coordinate with suppliers to support timely product availibility.</li><li>Identify and highlight risks related to stock shortages, overstock and inventory performance</li><li>Analyze demand and inventory data, prepare reports, drive continuous planning improvments.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>2-3 years of experience in demand planning, supply chain, inventory planning or equivalent.</li><li>Strong analytical and data interpretation skills.</li><li>Advanced Excel (mandatory.</li><li>Experience in ERP systems and forecasting tools. (SAP, Oracle, etc.)</li></ul><p></p></section>
<p>Full-time | Monday Friday | 9:00 AM 5:00 PM</p><p>Key Responsibilities:</p><ul><li>Install, configure, and maintain IT systems, networks, hardware, and software.</li><li>Provide technical support, troubleshoot hardware/software issues, and assist end-users.</li><li>Maintain company websites, Shopify platform, and internal systems.</li><li>Manage data backups, user accounts, IT inventory, and system security.</li><li>Implement system upgrades and recommend technology improvements.</li><li>Prepare presentations and travel when required for managerial support.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements:</p><ul><li>6+ years of IT experience.</li><li>Strong knowledge of hardware, software, networking, and cybersecurity.</li><li>Excellent troubleshooting and system administration skills.</li><li>Strong communication and customer service abilities.</li><li>Relevant certifications (CompTIA, Microsoft, Cisco, etc.) are a plus.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>• Testing hardware and software components for functioning.</p><p>• Performing network backups on a regular basis.</p><p>• Troubleshooting hardware and software issues in person, remotely, and via phone.</p><p>• Troubleshooting from room systems, including microphones, ptz cameras and desktop PC’ss and laptops.</p><p>• Setting up laptops, projectors, network and internet access.</p><p>• Restricting access to unauthorized sites, downloads, and users. (Mikrotik)</p><p>• Reindexing, Creating, Appending, Records on Visual FoxPro.</p><p>• Repairing equipment and replacing parts, checking computer equipment for electrical safety.</p><p>• Providing technical support across the company.</p><p>• Setting up accounts for staff, educating them on the login, and resolving issues arising.</p><p>• Managing Accounts on Office 365 Exchange Plan.</p><p>• Monitoring and maintaining computer systems and networks.</p><p>• Solving Errors Popping up on the System (Visual Fox Pro).</p><p>• Testing hardware and software components for functioning.</p><p>• Performing network backups on a regular basis.</p><p>• Planning and undertaking scheduled maintenance upgrades.</p><p>• Doing a weekly Backup for Data.</p><p>• Doing a Daily Backup for the system.</p><p>• Investigating, diagnosing, and solving computer software and hardware faults.</p><p>• Provide assistance to staff access network resources.</p><p>• Coordinate and provide reports to the CEO about all the technical issues and provide solution that support the entire company.</p></div></section>
<p><strong>Key Responsibilities</strong></p><ul><li>Perform tire mounting, balancing, rotation, repair, and inspection.</li><li>Inspect tires for damage, wear, and pressure issues.</li><li>Recommend appropriate tire replacements or repairs.</li><li>Assist customers in selecting suitable tires based on their vehicle and needs.</li><li>Safely operate tire changers, wheel balancers, and related equipment.</li><li>Diagnose tire-related issues and recommend suitable solutions.</li><li>Assist with wheel alignment and suspension-related tasks when required.</li><li>Maintain accurate service records and a clean, organized work area.</li><li>Follow all safety procedures and maintain equipment properly.</li><li>Provide professional customer service and support other mechanical tasks as needed.</li></ul><p><strong>Working Schedule</strong></p><ul><li>Monday Friday: 8:00 AM 5:00 PM</li><li>Saturday: 8:00 AM 1:00 PM</li><li>Summer schedule: Saturdays are worked on a rotating basis for 6 months.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements</strong></p><ul><li>High school diploma or equivalent.</li><li>Technical/vocational education in automotive mechanics is an advantage.</li><li>2+ years of experience in tire service, tire fitting, or a similar automotive position.</li><li>Good knowledge of tire mounting, balancing, rotation, repair, and inspection.</li><li>Familiarity with different tire types, sizes, brands, and specifications.</li><li>Ability to safely operate tire service equipment.</li><li>Strong attention to detail and commitment to safety.</li><li>Good communication and teamwork skills.</li><li>Willingness to learn and stay updated on tire products and industry practices.</li></ul>
<p>Needed a Marketing& Sales Specialist for a Lebanese Children s Publishing House In Jnah.</p><p><b><br></b></p><p><b>Responsibilities:</b></p><ul><li>Developing a feasible marketing and sales strategy.</li><li>Developing and applying social media Strategy.</li><li>Communicating with customers: Prices, terms and conditions of sales programs.</li><li>Communicating with schools: making visits and necessary follow up.</li><li>Organizing list of key people and establishments.</li><li>Organizing attractive activities for children.</li><li>Communicating openly, solving problems proactively and offering creative ideas.</li><li>Contributing to the total effectiveness of the department.</li><li>Assisting in preparing all Marketing Materials (Emailing Campaigns, Newsletters, )</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Must be self-motivated, self-driven professional individual.</li><li>Strong Command of English and Arabic</li><li>Excellent communication & Negotiation skills</li></ul>
<p>Are you highly detail-oriented, patient, responsible, and calm under pressure? We are looking for a reliable Order Processing Specialist to handle time-sensitive purchases accurately.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Process incoming urgent orders and handle complicated purchases with patience and sound judgment.</li><li>Carefully verify all order and purchase details using a required double-check procedure.</li><li>Identify and resolve order problems, asking teammates when necessary.</li><li>Monitor the order queue and complete all urgent open orders before the end of each shift.</li><li>Communicate clearly and professionally.</li><li>Maintain accuracy and focus during both busy and repetitive periods.</li></ul><p>Performance Evaluation</p><p>Performance will be reviewed weekly during the training and probation period, with priority given to:</p><ul><li>Order accuracy and error prevention.</li><li>Completion of assigned actionable orders.</li><li>Productivity and daily order statistics.</li><li>Communication, reliability, and problem-solving.</li></ul><p>Work Location</p><p>Remote Work from home.</p><p>Work Schedule</p><ul><li>Six days per week, including weekends.</li><li>Eight (8) hours per shift.</li><li>3:00 p.m. to 11:00 p.m. Lebanon time.</li><li>One scheduled day off per week.</li></ul><p>Training</p><p>Full training will be provided to help the selected candidate understand our systems, processes, and quality standards.</p><p><strong>Desired Candidate Profile</strong></p><p>Exceptional attention to detail and commitment to accuracy.</p><p>Patient, consistent, and able to stay focused during repetitive work.</p><p>Proactive and quick-thinking without sacrificing accuracy.</p><p>Comfortable learning and working online with browsers.</p><p>Strong organizational and problem-solving skills.</p><p>Good written and spoken English.</p><p>Able to work independently with minimal supervision.</p><p>High level of responsibility, integrity, and confidentiality.</p><p>Reliable computer for remote work from home.</p>
<p>Manage and oversee the company s invoicing operations on a daily basis</p><p>Prepare, issue, and process invoices with high accuracy and attention to detail</p><p>Follow up on invoices, payments, and billing matters in a timely manner</p><p>Ensure all invoicing records and documentation are properly maintained</p><p>Coordinate with different departments regarding invoicing and payment follow-ups</p><p>Resolve invoicing discrepancies and support smooth financial operations</p><p>Assist in monthly closing and reporting activities</p><p><strong>Desired Candidate Profile</strong></p><ul><li>This position is open to female candidates only.</li><li>Bachelor s degree in Accounting, Finance, or a related field</li><li>Minimum 2 5 years of experience in accounting</li><li>Strong expertise in invoicing and billing is a must</li><li>Candidate must be highly skilled and confident in handling invoicing operations independently</li><li>Excellent attention to detail and accuracy</li><li>Proficiency in Microsoft Excel and accounting systems</li><li>Strong organizational, follow-up, and communication skills</li><li>Ability to work under pressure and meet deadlines</li></ul>
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li>
<li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li>
<li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li>
<li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li>
<li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in finance, business administration, economics, communications, psychology, marketing, or any related field;</li>
<li>2+ years of customer service, banking, retail, or financial services experience;</li>
<li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li>
<li>Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li>
<li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li>
<li>Strong written English (C1+).</li>
</ul>
<h4>How it works</h4>
<p>Apply? Pass qualification(s)? Join a project? Complete tasks? Get paid.</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li>
<li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li>
<li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li>
<li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li>
<li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in finance, business administration, economics, communications, psychology, marketing, or any related field;</li>
<li>2+ years of customer service, banking, retail, or financial services experience;</li>
<li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li>
<li>Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li>
<li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li>
<li>Strong written English (C1+).</li>
</ul>
<h4>How it works</h4>
<p>Apply? Pass qualification(s)? Join a project? Complete tasks? Get paid.</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li>
<li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li>
<li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li>
<li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li>
<li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field;</li>
<li>2+ years of customer service, banking, retail, or financial services experience;</li>
<li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li>
<li>Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li>
<li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li>
<li>Strong written English (C1+).</li>
</ul>
<h4>How it works</h4>
<p>Apply > Pass qualification(s) > Join a project > Complete tasks > Get paid</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li>
<li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li>
<li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li>
<li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li>
<li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field;</li>
<li>2+ years of customer service, banking, retail, or financial services experience;</li>
<li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li>
<li>Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li>
<li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li>
<li>Strong written English (C1+).</li>
</ul>
<h4>How it works</h4>
<p>Apply > Pass qualification(s) > Join a project > Complete tasks > Get paid</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Mamo exists to help businesses get paid and move money without friction. When there s friction in that flow, customers feel it immediately a payment that won't process, an integration that breaks , a custom setup requirement that we don t support yet. That's where you come in. You'll be the person who picks up the problem, figures out what's actually happening under the hood, and explains it clearly to someone who just wants their business to work. The technical and the human, in equal measure.</p><p>What you'll do</p><ul><li>Own all types of customer issues end-to-end from general support questions to complex technical investigations</li><li>Diagnose technical problems across payments, APIs, and integrations: read logs, trace transactions, identify where things broke and why</li><li>Translate what you find into plain language that makes sense to a non-technical customer</li><li>Work closely with product and engineering to escalate and document bugs, patterns, and recurring issues</li><li>Hold the quality bar high every interaction should leave the merchant better off than before they reached out</li><li>Collect customer feedback and share it with the team to help us improve our products and optimize the user experience</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What we're looking for</p><ul><li>At least 2 years of experience in technical support where you've done the hands-on diagnostic work before, not just ticket triage</li><li>Solid understanding of the payments landscape: how transactions flow, what happens at each step, where things go wrong</li><li>Comfort with APIs and integrations you can read documentation, understand error codes, and spot a misconfigured webhook</li><li>Clear, patient communicator you don't hide behind jargon and you don't lose people in technical detail</li><li>Someone who takes ownership; a problem that lands with you doesn't leave until it's solved</li><li>You have an innately investigative and curious nature</li><li>Excellent written and verbal communication</li><li>You re resourceful, and you have a get-things-done attitude</li><li>You lead with empathy and have compassion for humans trying to figure things out. Seeing a problem from the customer's side is half of solving it.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are hiring junior accountant for our company at Zouk mosbeh.</p><p>Monitor and verify client invoice balances and reconcile invoice reference numbers with sales records to ensure accurate financial reporting and recordkeeping.</p><p>Prepare and process credit notes related to approved price reductions (e.g., 50% price cuts) and ensure accurate adjustment of customer invoices and accounting records.</p><p>Handle sell-out arrangements and related accounting transactions in accordance with approved agreements.</p><p>Monitor and analyze customer aging reports to track outstanding receivables, identify overdue accounts, and support timely collection activities.</p><p>Prepare, review, and reconcile client trial balances to ensure the accuracy and completeness of accounting records.</p><p>Reconcile internal financial records with client statements to ensure accuracy, consistency, and timely resolution of outstanding differences.</p><p>Review and reconcile fixed rebates and marketing discounts to ensure accurate accounting treatment and compliance with contractual terms.</p><p>Generate BI reports and provide insights to support financial analysis, account reconciliation, and management decision-making.</p><p>Prepare Excel spreadsheets to track free products provided to customers in the Bekaa and South regions and maintain updated price lists for accurate reporting and analysis.</p><p>Coordinate and manage sales representatives routing schedules to ensure efficient customer coverage and optimize field sales activities.</p><p>Manage the routing of invoices for selected sales representatives to ensure proper distribution, follow-up, and timely processing.</p><p>Prepare and process credit notes for product returns, issued either as credit notes or value money adjustments only, in accordance with company policy.</p><p>Entering and updating promotional offers and new price lists in the system, ensuring accuracy and alignment with approved company policies.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Interested candidates can send their CVS on :EMAIL_ADDRESS</p><p></p></section>