وظائف فني تكييف في لبنان

We are seeking a proactive Maintenance Manager to oversee the upkeep, repair, and preventive maintenance of our printing and packaging facility. The ideal candidate will ensure smooth operations, minimize downtime, and lead a small team of technicians with efficiency and accountability. <br> <br>Key Responsibilities: <br>•Develop and implement preventive maintenance schedules for machinery and equipment. <br>•Supervise maintenance staff and allocate tasks effectively. <br>•Troubleshoot mechanical, electrical, and facility issues promptly. <br>•Coordinate with production teams to reduce interruptions. <br>•Maintain records of repairs, inspections, and spare parts inventory. <br>•Ensure compliance with safety and hygiene standards. <br>Qualifications: <br>•Proven experience in maintenance management, preferably in manufacturing/printing/packaging (2-3 years) <br>•Strong knowledge of mechanical and electrical systems. <br>•Leadership and team management skills. <br>•Ability to work under pressure and prioritize tasks. <br>•Familiarity with safety regulations and compliance standards. <br> <br>Interested applicants to send CV to hr@ojamcogroup.com with the subject line Maintenance Manager Application

The Stock and Operations Manager provides end-to-end leadership for the company’s warehouse, inventory, delivery and fleet, and technical service operations. The role ensures that stock is accurate and available, orders and transfers are fulfilled safely and on time, vehicles and operational assets are controlled efficiently, and technical services meet defined quality and turnaround standards. The manager leads the three department heads, aligns priorities across functions, resolves escalations, and turns operational data into corrective actions that improve service, cost, control, and customer satisfaction. <br>Main Duties and Responsibilities <br>Operational Leadership and Coordination <br>• Lead, coach, and hold accountable the Warehouse Manager, Technical or Service Center Manager, and Delivery and Fleet Supervisor. <br>• Translate company objectives into department plans, daily priorities, service standards, manpower allocation, and measurable targets. <br>• Run regular operations meetings and ensure effective handovers between warehouse, delivery, technical, sales, procurement, accounting, and project teams. <br>• Maintain clear ownership for every operational request, escalation, and exception from receipt through closure. <br>• Identify capacity constraints, workflow gaps, and recurring failures, then implement and follow up corrective and preventive actions. <br>Stock and Warehouse Governance <br>• Ensure accurate receiving, storage, picking, packing, dispatch, returns, internal transfers, and replenishment across all warehouses and stock locations. <br>• Own inventory accuracy and ensure cycle counts, scheduled physical inventories, reconciliations, serial tracking, and discrepancy investigations are completed and documented. <br>• Review stock adjustments, damaged or obsolete items, negative stock, excess stock, slow-moving items, and near-out-of-stock risks; coordinate action with stock control, procurement, sales, and accounting. <br>• Approve or escalate stock-related exceptions according to the company’s authority matrix, ensuring proper supporting documents and segregation of duties. <br>• Ensure warehouse layout, product identification, storage conditions, housekeeping, access control, and safety practices protect employees and company assets. <br>Delivery and Fleet Management <br>• Ensure deliveries and stock transfers are planned, routed, dispatched, tracked, and completed accurately, safely, and on time. <br>• Monitor vehicle availability, utilization, fuel consumption, mileage, maintenance, inspections, insurance, registration, licensing, incidents, and operating cost. <br>• Review delivery failures, delays, damages, shortages, returns, and customer complaints, and ensure root causes and corrective actions are recorded. <br>• Optimize routes, scheduling, loading, and vehicle allocation to improve service levels while controlling cost. <br>• Ensure drivers and helpers comply with traffic laws, safety requirements, vehicle checklists, and company procedures. <br>Technical Team and Service Operations <br>• Oversee workshop, service center, maintenance, repair, after-sales support, warranty handling, field visits, and technical team scheduling. <br>• Ensure service requests and work orders are assigned, documented, prioritized, and completed within agreed turnaround times. <br>• Monitor technical quality, repeat repairs, spare-parts and tool usage, warranty claims, preventive maintenance, and customer escalations. <br>• Coordinate technical manpower and site support with projects, sales, and customers while maintaining clear scope, approval, and handover records. <br>• Ensure technicians receive the training, tools, safety equipment, product knowledge, and procedures required to perform effectively. <br>Systems, Controls, and Reporting <br>• Ensure all operational transactions and records are entered accurately and on time in the ERP system, including receipts, transfers, deliveries, returns, repairs, serial numbers, spare parts, and stock adjustments. <br>• Establish practical SOPs, checklists, approval controls, and audit trails across the three departments, and verify consistent implementation. <br>• Prepare daily, weekly, and monthly dashboards covering stock, warehouse, delivery, fleet, and technical performance, with analysis and action plans. <br>• Partner with Accounting and Stock Control to reconcile inventory and investigate variances; partner with IT or ERP support to resolve system issues that affect operations. <br>• Maintain complete operational records and ensure readiness for internal reviews, stock audits, warranty verification, and regulatory inspections. <br> <br>Education Experience and Skills <br>• Bachelor’s degree in Supply Chain Management, Logistics, Operations Management, Business Administration, Engineering, or a related field. <br>• Minimum 7 years of progressive experience in operations, warehousing, logistics, stock control, fleet, or technical service, including at least 3 years in a management role. <br>• Demonstrated ability to manage multiple operational departm

<p>Kitchen&amp; Laundry Technician is responsible for all the Kitchen &amp; Laundry equipment s maintenance as instructed by equipment technician supervisor while adhering to Hotel policies and procedures, whereby your role will include key responsibilities such as fans.</p><p>The job of <strong>Kitchen &amp; Lanundry Technician </strong>is executed satisfactorily when:</p><ul><li> Ensure that all kitchen &amp; laundry equipment s are properly maintained and service to upkeep all equipment s and to avoid breakdown.</li><li> Perform preventive maintenance and completes the turn-over quickly and efficiently in order to satisfy and meet the Guest needs.</li><li> Respond to breakdowns of equipment s and being available in case of emergency and applying the appropriate action as per Hotel policy and standards.</li><li> Operate in a safe and environmentally friendly way to protect guests and colleagues health and safety, as well as protect and conserve the environment.</li><li> Comply with the hotel environmental, health and safety policies and procedures.</li><li> Make adjustment and do calibrations of thermostatic controls.</li></ul><p>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</p><p><strong>Desired Candidate Profile</strong></p><h4>NATIONALITY</h4> <p>Lebanese</p> <h4>EDUCATION</h4> <p>Certificate in a trade of building</p> <h4>EXPERIENCE:</h4> <ul><li> Very good knowledge of Kitchen &amp; Laundry Equipment maintenance.</li></ul> <h4>LANGUAGE</h4> <ul><li> Local language excellent oral and written skills (as applicable)</li><li> English good oral and written skills</li></ul> <h4>COMPETENCIES: </h4> <ul><li> Faculty of analysis, evaluation and decision making in the day-to-day business and in the case of emergency</li></ul> <h4>TECHNICAL COMPETENCIES: </h4> <p>Software office (word, Excel, Access)</p> <ul><li> Engineering Administration system</li></ul> <h4>INDIVIDUAL</h4> <strong>CHARACTERISTICS: </strong> <ul><li> People Oriented</li><li> Entrepreneurial</li><li> Straightforward</li><li> Being sensitive to the presence of customers and constraint.</li></ul>

<p>A company in Antelias is looking for an experienced Electrical Technician with strong hands-on expertise in electrical maintenance, troubleshooting, repair, and industrial electrical systems.</p><p>Key Responsibilities:</p><ul><li>Perform electrical installation, maintenance, and repair works</li><li>Troubleshoot electrical faults and equipment breakdowns</li><li>Work on industrial electrical systems, machinery, control panels, motors, and electrical components</li><li>Perform preventive and corrective maintenance</li><li>Read and understand electrical diagrams and wiring schematics</li><li>Ensure all electrical works are completed safely and efficiently</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience as an Electrical Technician</li><li>Experience in industrial electrical maintenance is highly preferred</li><li>Strong technical and troubleshooting skills</li><li>Ability to work independently and as part of a maintenance team</li></ul>

<p>Responsible for the installation, maintenance, troubleshooting, testing, and repair of electrical, control, and instrumentation systems within the power plant. The technician must be able to read and interpret electrical, control, wiring, and system drawings, identify faults, and carry out effective troubleshooting and corrective actions. The position requires previous hands-on experience in generators and power plants, with practical knowledge of systems and equipment including MCCs, switchgears, pumps, transformers, control panels, instrumentation, sensors, protection systems, and associated electrical and control circuits. The technician will work closely with the electrical, mechanical, and operations teams to ensure the safe, reliable, and continuous operation of the plant's electrical and control systems.</p>

We are seeking an experienced, dedicated Quality Control Technician to join our team. <br> <br>A- Duties and Responsibilities: <br>1) Approve incoming materials by confirming specifications, conducting a visual and measurement test, and rejecting and returning unacceptable materials <br>2) Approve in-process production by confirming required specifications, conducting visual and measurement tests, and communicating the required adjustments to the production supervisor. <br>3)Document and update inspection results by completing reports. <br>4) Accomplish organization mission by completing related results as needed <br> <br>B- Requirements and Qualifications. <br> <br>1) B.S degree in mechanical or related field <br>2) 1 to 2 years of experience <br>3) Strong communication skills, including the ability to explain and teach methodologies <br> <br>C- Shedule <br>From Monday to Friday from 8am till 4pm

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Place: Beirut, Lebanon Starting date: 1st, September 2026 Duration of contract: 12 months Closing date for applications: 12th August 2026 Humanity &amp; Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster.<br> The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.<br> Since its creation in 1982, HI has run development &amp; humanitarian projects in more than 55 countries and responded to numerous emergencies.<br> Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide At Handicap International-Humanity &amp; Inclusion, we truly believe in the importance of inclusion and diversity within our organisation.<br> This is why we are engaged to a disability policy to encourage the inclusion and integration of people with disabilities.<br> Please indicate if you require any special accommodation, even at the first interview.<br> For more information about the organisation.<br> JOB CONTEXT: Despite the announcement of a ceasefire, the situation in Lebanon remains unstable, with localized incidents, including strikes reported in southern Lebanon.<br> The June 2026 ceasefire has allowed for partial and phased returns of displaced populations, particularly in areas where active hostilities have subsided.<br> The situation is compounded by Lebanon ongoing macroeconomic and institutional crisis which continues to limit recover capacity.<br> High poverty levels, currency instability, and weakened public service delivery systems have left both host communities and displaced populations with reduced coping capacity and limited access to services.<br> In this constraint environment, HI, who has been present in Lebanon 1992, has been able to adapt its programming to the specific emergencies onset as well as keeping some of its long-standing development focus.<br> HI is managing activities covering the following thematics: Health and prevention for the provision of multi-disciplinary rehabilitation services (post operative care, physiotherapy, assistive devices, prosthetics and orthotics and psycho-social support).<br> Inclusive education Inclusive humanitarian action Humanitarian Mine Action, including clearance, advocacy, NTS (non-technical survey) and TS (technical survey), and Education to the risks and effects caused by conventional weapons (including mines, explosive remnants of war and small arms light weapons).<br> Emergency preparedness &amp; basic needs (integrated response through non-food items / hygiene kits etc.<br>; including the support to humanitarian actors via the ALTAS platform when required).<br> The actual intervention was so far managed based on a mix partnership with local structures and organizations, and direct implementation projects.<br> YOUR MISSION: Reporting to the Regional Director, the Country Manager contributes to the implementation of Humanity &amp; Inclusion's mandate and strategy within his/her program.<br> He/she ensures that the quality and impact of the program's activities are optimized through a system of delegation with appropriate control mechanisms.<br> He/she shares responsibility with all other HI managers for the sound management and smooth running of the overall organization, through paradigm shifts.<br> Responsibility 1: In the country where he/she is based, the Country Manager is the legal representative of the entire HI organization internally and externally and promotes a high-level reputation and a positive image of HI.<br> Responsibility 2: The Country Manager deploys the whole of HI's mandate and strategy in his/her country, alongside the operational partners, institutions and/or donors, and contributes to steering the organizational transformation in line with the "Simplification", "Shared Services" and "ROOTS" projects.<br> This involves implementing the program's operational strategy.<br> In the event of an emergency, he/she will assume responsibilities in line with the defined intervention framework.<br> Responsibility 3: He/she ensures compliance with its budgetary framework (including pooled funds) and the application of HI's policies and frameworks (safeguarding, commitment thresholds, security, human resources, risk management, etc.<br>). Responsibility 4: In his/her country, he/she actively monitors and analyses changes in the environment to identify risks and opportunities.<br> Responsibility 5: He/she represents the organization and communicates on its behalf according to a plan defined with the Regional Director.<br> Responsibility 6: In crisis situations, he/she assumes the responsibilities assigned to him/her by the specific response frameworks.<br> CHARACTERISTICS OF THE POSITION: The country Manager position is based in Beirut, the capital, but is expected to travel across the country where HI has several bases (notably, Aley (Mount Lebanon) or Nabatieh (South Lebanon) for instance).<br> The security context is very volatile with daily air strikes in the south, regular drones fly-over and evacuation orders on regular basis.<br> While the location of HI office and guesthouse are located in a relative safe area of Beirut, one has to be prepared to have to move out rapidly if needed.<br> A comprehensive security system is in place, under the direct management of the country director to ensure the safety of the team.<br> The life is Beirut could be seen as “easy” in a way with access to restaurants, sports facilities or cultural events but as precise above, it’s a stressful environment where one has to take some time off.<br> Electricity supply has improved but rely mostly on public generators; medical services are available At HI, the conditions offered are up to your commitment and adapted to the context of your mission: Join the team 12months International contract starting from 1st, September 2026; The international contract provides social cover adapted to your situation: Unemployment insurance benefits for EU nationals; Pension scheme; Medical coverage with 50% of employee contribution; Repatriation insurance paid by HI; Salary from 2986€ gross/month upon experience; Perdiem: 879€ net/month - paid in the field Hardship: 500 € net/month paid with your salary; Paid leaves: 25 days per year; R&amp;R: according to the level of the mission 5 days every 8 weeks Position: Unaccompanied: Payment for travel costs (air ticket &amp; visa) and transport of your personal effects; A child allowance of 100€ per month, per child (from the second child) paid in the field; Housing: Individual taken in charge by HI; You are autonomous You are able to adapt and shift activities You are responsive to sudden emergencies onset You have knowledge on mine action and you can manage military team members You can navigate complex national government authorities You can lead a team under a considerable stress (multiple internal displacement among our team members) while remaining calm You can live in a unsecured environment (Beirut) and travel across the country in unsafe location, in particular the South of the country You can do some aggressive fundraising, keep regular contacts with donors in country and the region You can represent actively HI into the humanitarian coordination foras (NGO &amp; UN)</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Place: Beirut, Lebanon Starting date: 1st, September 2026 Duration of contract: 12 months Closing date for applications: 12th August 2026 Humanity &amp; Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster.<br> The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.<br> Since its creation in 1982, HI has run development &amp; humanitarian projects in more than 55 countries and responded to numerous emergencies.<br> Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide At Handicap International-Humanity &amp; Inclusion, we truly believe in the importance of inclusion and diversity within our organisation.<br> This is why we are engaged to a disability policy to encourage the inclusion and integration of people with disabilities.<br> Please indicate if you require any special accommodation, even at the first interview.<br> For more information about the organisation.<br> JOB CONTEXT: Despite the announcement of a ceasefire, the situation in Lebanon remains unstable, with localized incidents, including strikes reported in southern Lebanon.<br> The June 2026 ceasefire has allowed for partial and phased returns of displaced populations, particularly in areas where active hostilities have subsided.<br> The situation is compounded by Lebanon ongoing macroeconomic and institutional crisis which continues to limit recover capacity.<br> High poverty levels, currency instability, and weakened public service delivery systems have left both host communities and displaced populations with reduced coping capacity and limited access to services.<br> In this constraint environment, HI, who has been present in Lebanon 1992, has been able to adapt its programming to the specific emergencies onset as well as keeping some of its long-standing development focus.<br> HI is managing activities covering the following thematics: Health and prevention for the provision of multi-disciplinary rehabilitation services (post operative care, physiotherapy, assistive devices, prosthetics and orthotics and psycho-social support).<br> Inclusive education Inclusive humanitarian action Humanitarian Mine Action, including clearance, advocacy, NTS (non-technical survey) and TS (technical survey), and Education to the risks and effects caused by conventional weapons (including mines, explosive remnants of war and small arms light weapons).<br> Emergency preparedness &amp; basic needs (integrated response through non-food items / hygiene kits etc.<br>; including the support to humanitarian actors via the ALTAS platform when required).<br> The actual intervention was so far managed based on a mix partnership with local structures and organizations, and direct implementation projects.<br> YOUR MISSION: Reporting to the Regional Director, the Country Manager contributes to the implementation of Humanity &amp; Inclusion's mandate and strategy within his/her program.<br> He/she ensures that the quality and impact of the program's activities are optimized through a system of delegation with appropriate control mechanisms.<br> He/she shares responsibility with all other HI managers for the sound management and smooth running of the overall organization, through paradigm shifts.<br> Responsibility 1: In the country where he/she is based, the Country Manager is the legal representative of the entire HI organization internally and externally and promotes a high-level reputation and a positive image of HI.<br> Responsibility 2: The Country Manager deploys the whole of HI's mandate and strategy in his/her country, alongside the operational partners, institutions and/or donors, and contributes to steering the organizational transformation in line with the "Simplification", "Shared Services" and "ROOTS" projects.<br> This involves implementing the program's operational strategy.<br> In the event of an emergency, he/she will assume responsibilities in line with the defined intervention framework.<br> Responsibility 3: He/she ensures compliance with its budgetary framework (including pooled funds) and the application of HI's policies and frameworks (safeguarding, commitment thresholds, security, human resources, risk management, etc.<br>). Responsibility 4: In his/her country, he/she actively monitors and analyses changes in the environment to identify risks and opportunities.<br> Responsibility 5: He/she represents the organization and communicates on its behalf according to a plan defined with the Regional Director.<br> Responsibility 6: In crisis situations, he/she assumes the responsibilities assigned to him/her by the specific response frameworks.<br> CHARACTERISTICS OF THE POSITION: The country Manager position is based in Beirut, the capital, but is expected to travel across the country where HI has several bases (notably, Aley (Mount Lebanon) or Nabatieh (South Lebanon) for instance).<br> The security context is very volatile with daily air strikes in the south, regular drones fly-over and evacuation orders on regular basis.<br> While the location of HI office and guesthouse are located in a relative safe area of Beirut, one has to be prepared to have to move out rapidly if needed.<br> A comprehensive security system is in place, under the direct management of the country director to ensure the safety of the team.<br> The life is Beirut could be seen as “easy” in a way with access to restaurants, sports facilities or cultural events but as precise above, it’s a stressful environment where one has to take some time off.<br> Electricity supply has improved but rely mostly on public generators; medical services are available At HI, the conditions offered are up to your commitment and adapted to the context of your mission: Join the team 12months International contract starting from 1st, September 2026; The international contract provides social cover adapted to your situation: Unemployment insurance benefits for EU nationals; Pension scheme; Medical coverage with 50% of employee contribution; Repatriation insurance paid by HI; Salary from 2986€ gross/month upon experience; Perdiem: 879€ net/month - paid in the field Hardship: 500 € net/month paid with your salary; Paid leaves: 25 days per year; R&amp;R: according to the level of the mission 5 days every 8 weeks Position: Unaccompanied: Payment for travel costs (air ticket &amp; visa) and transport of your personal effects; A child allowance of 100€ per month, per child (from the second child) paid in the field; Housing: Individual taken in charge by HI; You are autonomous You are able to adapt and shift activities You are responsive to sudden emergencies onset You have knowledge on mine action and you can manage military team members You can navigate complex national government authorities You can lead a team under a considerable stress (multiple internal displacement among our team members) while remaining calm You can live in a unsecured environment (Beirut) and travel across the country in unsafe location, in particular the South of the country You can do some aggressive fundraising, keep regular contacts with donors in country and the region You can represent actively HI into the humanitarian coordination foras (NGO &amp; UN)</span> </div>

<p><b>Education:</b><br>Bachelor s Degree in Mechanical Engineering<br>Graduation Project related to:<br>HVAC<br>Plumbing / Firefighting<br>Energy systems</p><p>Technical Skills:</p><p>Design Software<br>AutoCAD (mandatory)<br>HAP (for HVAC load calculation)<br>Elite / Duct Sizer<br>MS Excel (BOQ &amp; calculations)</p><p>Technical Knowledge<br>HVAC systems (VRV, Chillers, Split units)<br>Plumbing systems (water supply, drainage)<br>Firefighting systems<br>Pump selection<br>Heat load calculation<br>Basic knowledge of ASHRAE standards</p><p><strong>Desired Candidate Profile</strong></p><p>Education:<br>Bachelor s Degree in Mechanical Engineering<br>Graduation Project related to:<br>HVAC<br>Plumbing / Firefighting<br>Energy systems</p><p>Technical Skills:</p><p>Design Software<br>AutoCAD (mandatory)<br>HAP (for HVAC load calculation)<br>Elite / Duct Sizer<br>MS Excel (BOQ &amp; calculations)</p><p>Technical Knowledge<br>HVAC systems (VRV, Chillers, Split units)<br>Plumbing systems (water supply, drainage)<br>Firefighting systems<br>Pump selection<br>Heat load calculation<br>Basic knowledge of ASHRAE standards</p>

<p>Education:<br>Bachelor s Degree in Mechanical Engineering<br>Graduation Project related to:<br>HVAC<br>Plumbing / Firefighting<br>Energy systems</p><p>Technical Skills:</p><p>Design Software<br>AutoCAD (mandatory)<br>HAP (for HVAC load calculation)<br>Elite / Duct Sizer<br>MS Excel (BOQ &amp; calculations)</p><p>Technical Knowledge<br>HVAC systems (VRV, Chillers, Split units)<br>Plumbing systems (water supply, drainage)<br>Firefighting systems<br>Pump selection<br>Heat load calculation<br>Basic knowledge of ASHRAE standards</p><p><strong>Desired Candidate Profile</strong></p><p>Education:<br>Bachelor s Degree in Mechanical Engineering<br>Graduation Project related to:<br>HVAC<br>Plumbing / Firefighting<br>Energy systems</p><p>Technical Skills:</p><p>Design Software<br>AutoCAD (mandatory)<br>HAP (for HVAC load calculation)<br>Elite / Duct Sizer<br>MS Excel (BOQ &amp; calculations)</p><p>Technical Knowledge<br>HVAC systems (VRV, Chillers, Split units)<br>Plumbing systems (water supply, drainage)<br>Firefighting systems<br>Pump selection<br>Heat load calculation<br>Basic knowledge of ASHRAE standards</p>

Department Service Center <br>The After-Sales Support Officer is responsible for coordinating customer support activities after the sale, serving as the main communication link between customers, technicians, sales, warehouse, and management. The role ensures that service requests, warranty claims, repairs, maintenance visits, and customer complaints are properly recorded, followed up, and resolved within the required timeframe. <br>Main Duties and Responsibilities <br>• Receive and register customer service requests, complaints, warranty claims, and repair requests. <br>• Communicate with customers to understand their issues and collect all required product and purchase information. <br>• Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians. <br>• Follow up on each service request from receipt until completion and customer confirmation. <br>• Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage. <br>• Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies. <br>• Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation. <br>• Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system. <br>• Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools. <br>• Coordinate with the sales team when customer cases require commercial follow-up or additional product support. <br>• Arrange the receipt and return of customer products and ensure proper documentation and handover. <br>• Follow up with customers after service completion to confirm satisfaction and proper product operation. <br>• Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager. <br>• Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction. <br>• Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience. <br>• Ensure compliance with company procedures, warranty policies, and customer service standards. <br>Regulatory Requirements — Education and Experience <br>• Diploma or bachelor’s degree in Business Administration, Customer Service, Electronics, , or a related field. <br>• Minimum of 2–3 years of experience in after-sales support, customer service, technical coordination, or a similar role. <br>• Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred. <br>• Basic understanding of technical troubleshooting, repair processes, and warranty procedures. <br>• Experience using ERP, CRM, ticketing, or service-management systems is preferred

<p>We are seeking a proactive and organized Operations Coordinator to join our dynamic pest control team in Lebanon. This role plays a key part in ensuring efficient daily operations, coordinating schedules, and supporting our field technicians to deliver exceptional service to our clients. Responsibilities: - Coordinate daily operational activities to ensure timely service delivery. - Schedule and dispatch pest control technicians based on client requirements and availability. - Maintain accurate records of service calls, customer interactions, and operational reports. - Collaborate with the sales and customer service teams to enhance client satisfaction. - Monitor inventory levels of pest control supplies and request replenishments as needed. - Assist in preparing operational reports and analyzing performance metrics. - Ensure compliance with safety regulations and company policies in all operational processes. - Handle client inquiries and resolve operational issues promptly and professionally.</p><p>- Bachelor’s degree or equivalent experience in operations management, administration, or related field. - Strong organizational and multitasking skills with attention to detail. - Excellent communication and interpersonal abilities. - Ability to work effectively in a fast-paced, team-oriented environment. - Problem-solving mindset with the ability to handle challenging situations calmly. - Familiarity with scheduling software and Microsoft Office suite. - Prior experience in pest control or a related service industry is a plus. - Fluency in English and Arabic is preferred.</p>

Main Duties and Responsibilities <br>• Receive and register customer service requests, complaints, warranty claims, and repair requests. <br>• Communicate with customers to understand their issues and collect all required product and purchase information. <br>• Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians. <br>• Follow up on each service request from receipt until completion and customer confirmation. <br>• Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage. <br>• Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies. <br>• Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation. <br>• Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system. <br>• Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools. <br>• Coordinate with the sales team when customer cases require commercial follow-up or additional product support. <br>• Arrange the receipt and return of customer products and ensure proper documentation and handover. <br>• Follow up with customers after service completion to confirm satisfaction and proper product operation. <br>• Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager. <br>• Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction. <br>• Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience. <br>• Ensure compliance with company procedures, warranty policies, and customer service standards. <br>Regulatory Requirements — Education and Experience <br>• Diploma or bachelor’s degree in Business Administration, Customer Service, Electronics, , or a related field. <br>• Minimum of 2–3 years of experience in after-sales support, customer service, technical coordination, or a similar role. <br>• Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred. <br>• Basic understanding of technical troubleshooting, repair processes, and warranty procedures. <br>• Experience using ERP, CRM, ticketing, or service-management systems is preferred

Key Responsibilities: <br>-Customer Service: Greet vehicle owners, listen to their concerns or accident details, and explain the repair process. <br>-Damage Assessment & Estimates: Inspect vehicle body, dent, and paint damage, and write detailed repair and labor estimates. <br>-Workflow Management: Assign repair orders to specialized body and paint technicians, order replacement parts, and track daily progress to meet promised delivery dates. <br>Quality & Handover: Inspect the finished vehicle to ensure quality standards are met

<p>Review and optimize mechanical designs and prepare accurate engineering calculations, coordinated shop drawings, and BIM models for HVAC, Plumbing, and Fire Fighting systems using AutoCAD and Revit. Ensure compliance with project specifications, applicable codes, and company standards while supporting the successful execution of projects.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Review contract documents, specifications, drawings, and project requirements.</li><li>Review and optimize mechanical designs, engineering calculations, and system layouts for HVAC, Plumbing, and Fire Fighting systems.</li><li>Prepare detailed and coordinated shop drawings and BIM models using AutoCAD and Revit.</li><li>Perform equipment selection and engineering calculations, including HVAC load calculations, ventilation calculations, hydraulic calculations, and pipe and duct sizing.</li><li>Coordinate mechanical systems with architectural, structural, electrical, plumbing, and other building disciplines to resolve clashes and ensure constructability.</li><li>Prepare material schedules, equipment schedules, and technical submittals.</li><li>Ensure compliance with project specifications, applicable codes, and client requirements.</li><li>Review consultant comments and revise drawings accordingly.</li><li>Attend coordination meetings and provide technical support during project execution.</li><li>Support procurement and site teams by resolving technical queries and issuing drawing revisions when required.</li><li>Support quantity take-offs from BIM models and shop drawings when required.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Technical Skills</strong></li><li>Strong knowledge of HVAC, Plumbing, and Fire Fighting systems.</li><li>Knowledge of HVAC load calculations, hydraulic calculations, ventilation, and equipment selection.</li><li>Familiarity with international standards and codes, including ASHRAE, NFPA, SMACNA, IPC/UPC, and NF.</li><li>Proficiency in AutoCAD and Revit MEP.</li><li>Knowledge of Navisworks is preferred.</li><li>Experience with HVAC design software such as HAP or equivalent.</li><li>Proficiency in Microsoft Office Suite.</li><li><strong>Soft Skills</strong></li><li>Attention to detail and accuracy.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and interpersonal skills.</li><li>Teamwork and collaboration.</li><li>Time management and ability to work under pressure.</li><li>Adaptability and willingness to learn.</li><li>Professionalism, integrity, and accountability.</li><li>Self-motivation and reliability.</li><li><strong>Prerequisites</strong></li><li>Bachelor s degree in Mechanical Engineering.</li><li>Minimum 3 5 years of experience in mechanical design and shop drawing preparation.</li><li>Experience in HVAC, Plumbing, and Fire Fighting system design.</li><li>Proficiency in AutoCAD, Revit MEP, and Microsoft Office.</li><li>Knowledge of HAP is an advantage.</li><li>Good command of both English and French is required.</li></ul>

KEY RESPONSIBILITIES & DUTIES: <br> <br>Strategic & Operational Leadership <br>o Develop and implement departmental operational plans aligned with company objectives. <br>o Translate project requirements into production and installation targets. <br>o Set performance standards and KPIs for steel and aluminum operations. <br>o Ensure coordination between workshop, site, engineering, and logistics functions. <br> <br>Production, Fabrication & Installation Management <br>o Plan, organize, and supervise steel and aluminum fabrication and installation activities. <br>o Approve production schedules and resource allocation. <br>o Ensure optimal utilization of manpower, machinery, and materials. <br>o Monitor productivity and workflow efficiency. <br> <br>Quality Management & Technical Control <br>o Ensure compliance with approved drawings, specifications, and standards. <br>o Enforce workmanship and finishing quality requirements. <br>o Lead rectification and corrective action processes. <br>o Support inspections and client approvals. <br> <br>Team Leadership & Development <br>o Lead technicians, supervisors, assistants, and laborers. <br>o Approve training and development plans. <br>o Conduct performance evaluations. <br>o Enforce discipline and ethical conduct. <br>o Build a performance-driven culture. <br> <br>Asset, Equipment & Material Control <br>o Oversee maintenance of machinery and fabrication equipment. <br>o Ensure proper handling and storage of materials. <br>o Monitor inventory usage and material losses. <br>o Approve major equipment repair and replacement needs. <br> <br>Financial & Cost Management <br>o Prepare and manage departmental budgets. <br>o Monitor production costs, wastage, and variances. <br>o Implement cost-optimization initiatives. <br>o Coordinate with Finance on cost reporting. <br> <br>Coordination Reporting & Governance <br>o Coordinate with Engineering, Projects, Procurement, and Logistics. <br>o Participate in project planning and review meetings. <br>o Prepare consolidated performance and cost reports. <br>o Escalate major operational risks to management <br> <br>Continuous Improvement & Innovation <br>o Promote productivity and process improvement initiatives. <br>o Introduce best practices in fabrication and installation. <br>o Support technology and system upgrades. <br> <br>REQUIRED COMPETENCIES: <br>o Bachelor’s degree or diploma in Mechanical, Industrial, or related Engineering field (preferred). <br>o Minimum 5–7 years’ experience in steel and aluminum fabrication. <br>o At least 2–3 years in a supervisory or managerial role. <br>o Proven experience in project delivery and team leadership. <br>o Advanced knowledge of steel and aluminum fabrication systems. <br>o Strong ability to interpret technical drawings and specifications. <br>o Understanding of production planning and quality systems. <br>o Knowledge of QHSE and ISO standards. <br>o Familiarity with workshop machinery and tooling

KEY RESPONSIBILITIES & DUTIES: <br> <br>Strategic & Operational Leadership <br>o Develop and implement departmental operational plans aligned with company objectives. <br>o Translate project requirements into production and installation targets. <br>o Set performance standards and KPIs for steel and aluminum operations. <br>o Ensure coordination between workshop, site, engineering, and logistics functions. <br> <br>Production, Fabrication & Installation Management <br>o Plan, organize, and supervise steel and aluminum fabrication and installation activities. <br>o Approve production schedules and resource allocation. <br>o Ensure optimal utilization of manpower, machinery, and materials. <br>o Monitor productivity and workflow efficiency. <br> <br>Quality Management & Technical Control <br>o Ensure compliance with approved drawings, specifications, and standards. <br>o Enforce workmanship and finishing quality requirements. <br>o Lead rectification and corrective action processes. <br>o Support inspections and client approvals. <br> <br>Team Leadership & Development <br>o Lead technicians, supervisors, assistants, and laborers. <br>o Approve training and development plans. <br>o Conduct performance evaluations. <br>o Enforce discipline and ethical conduct. <br>o Build a performance-driven culture. <br> <br>Asset, Equipment & Material Control <br>o Oversee maintenance of machinery and fabrication equipment. <br>o Ensure proper handling and storage of materials. <br>o Monitor inventory usage and material losses. <br>o Approve major equipment repair and replacement needs. <br> <br>Financial & Cost Management <br>o Prepare and manage departmental budgets. <br>o Monitor production costs, wastage, and variances. <br>o Implement cost-optimization initiatives. <br>o Coordinate with Finance on cost reporting. <br> <br>Coordination Reporting & Governance <br>o Coordinate with Engineering, Projects, Procurement, and Logistics. <br>o Participate in project planning and review meetings. <br>o Prepare consolidated performance and cost reports. <br>o Escalate major operational risks to management <br> <br>Continuous Improvement & Innovation <br>o Promote productivity and process improvement initiatives. <br>o Introduce best practices in fabrication and installation. <br>o Support technology and system upgrades. <br> <br>REQUIRED COMPETENCIES: <br>o Bachelor’s degree or diploma in Mechanical, Industrial, or related Engineering field (preferred). <br>o Minimum 5–7 years’ experience in steel and aluminum fabrication. <br>o At least 2–3 years in a supervisory or managerial role. <br>o Proven experience in project delivery and team leadership. <br>o Advanced knowledge of steel and aluminum fabrication systems. <br>o Strong ability to interpret technical drawings and specifications. <br>o Understanding of production planning and quality systems. <br>o Knowledge of QHSE and ISO standards. <br>o Familiarity with workshop machinery and tooling

KEY RESPONSIBILITIES & DUTIES: <br> <br>Strategic & Operational Leadership <br>o Develop and implement departmental operational plans aligned with company objectives. <br>o Translate project requirements into production and installation targets. <br>o Set performance standards and KPIs for steel and aluminum operations. <br>o Ensure coordination between workshop, site, engineering, and logistics functions. <br> <br>Production, Fabrication & Installation Management <br>o Plan, organize, and supervise steel and aluminum fabrication and installation activities. <br>o Approve production schedules and resource allocation. <br>o Ensure optimal utilization of manpower, machinery, and materials. <br>o Monitor productivity and workflow efficiency. <br> <br>Quality Management & Technical Control <br>o Ensure compliance with approved drawings, specifications, and standards. <br>o Enforce workmanship and finishing quality requirements. <br>o Lead rectification and corrective action processes. <br>o Support inspections and client approvals. <br> <br>Team Leadership & Development <br>o Lead technicians, supervisors, assistants, and laborers. <br>o Approve training and development plans. <br>o Conduct performance evaluations. <br>o Enforce discipline and ethical conduct. <br>o Build a performance-driven culture. <br> <br>Asset, Equipment & Material Control <br>o Oversee maintenance of machinery and fabrication equipment. <br>o Ensure proper handling and storage of materials. <br>o Monitor inventory usage and material losses. <br>o Approve major equipment repair and replacement needs. <br> <br>Financial & Cost Management <br>o Prepare and manage departmental budgets. <br>o Monitor production costs, wastage, and variances. <br>o Implement cost-optimization initiatives. <br>o Coordinate with Finance on cost reporting. <br> <br>Coordination Reporting & Governance <br>o Coordinate with Engineering, Projects, Procurement, and Logistics. <br>o Participate in project planning and review meetings. <br>o Prepare consolidated performance and cost reports. <br>o Escalate major operational risks to management <br> <br>Continuous Improvement & Innovation <br>o Promote productivity and process improvement initiatives. <br>o Introduce best practices in fabrication and installation. <br>o Support technology and system upgrades. <br> <br>REQUIRED COMPETENCIES: <br>o Bachelor’s degree or diploma in Mechanical, Industrial, or related Engineering field (preferred). <br>o Minimum 5–7 years’ experience in steel and aluminum fabrication. <br>o At least 2–3 years in a supervisory or managerial role. <br>o Proven experience in project delivery and team leadership. <br>o Advanced knowledge of steel and aluminum fabrication systems. <br>o Strong ability to interpret technical drawings and specifications. <br>o Understanding of production planning and quality systems. <br>o Knowledge of QHSE and ISO standards. <br>o Familiarity with workshop machinery and tooling