وظائف مدير العمليات - بيروت لبنان

<p>Les Amis Boutique is seeking a passionate and experienced Boutique Manager. The Boutique Manager will have a key role in delivering an exceptional in-store experience, driving sales, and ensuring that our boutique reflects our brand s luxury and elegance. This role involves supervising daily operations, managing a dedicated team, and fostering a welcoming atmosphere for our clients.</p><p>The Boutique Manager will be responsible for the following tasks:</p><ul><li>Team Leadership: Manage store staff, to ensure they deliver high-quality customer service and maintain the boutique s standards.</li><li>Sales Management: Drive sales and achieve targets effectively.</li><li>Customer Experience: Enhance the shopping experience by providing personalized service, addressing customer needs, and resolving any issues promptly.</li><li>Store Operations: Direct daily store operations including inventory management, and maintaining store cleanliness and organization.</li><li>Reporting and Analysis: Monitor sales performance, and prepare reports to optimize store performance and implement strategies for improvement.</li><li>Brand Representation: Ensure the boutique s environment reflects our brand s image and values through attention to detail in store presentation and customer interactions.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education: Bachelor s degree in Business Administration, Retail Management, or a related field preferred.</p><p>Experience: 3-5 years of retail management experience, with a proven track record in leading a team and driving sales in a luxury retail environment</p><p>Skills: Strong leadership and interpersonal skills, excellent problem-solving abilities, strong organizational skills, and a keen eye for detail.</p><p>Proficiency in inventory management and store operations preferred</p><p>Other Requirements: A customer-centric mindset, ability to work in a fast-paced environment, and a passion for luxury retail</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Answer incoming phone calls from patients and handle their requests in a professional and timely manner. Perform outgoing calls based on assigned call lists and follow the approved scripts, protocols, and procedures. Assisting patients as necessary by taking actions to provide high level services according to their needs while always striving to exceed their expectations. Schedule, manage, and update patient appointments. Confirm appointments and follow up with patients when needed. Review daily tasks, communications, and pending follow-ups to ensure proper completion. Handle incoming and outgoing emails in accordance with internal procedures. Process faxes and ensure that all received information is properly reviewed and forwarded when needed. Control and follow up on the workflow of outsourcing projects to ensure that tasks are being completed accurately and on time. Coordinate with team members to ensure proper task distribution, follow-up, and case handling. Support the team in solving operational issues and maintaining a smooth workflow. Ensure that all team members follow the required quality standards, internal procedures, scripts, and service expectations. Prepare and send reports to the concerned Manager whenever required. Escalate urgent, sensitive, delayed, or unresolved cases to the concerned person or department. Execute any other job-related task requested by the concerned manager.</p></div></section>

Mission and Responsibilities: <br>-Answer incoming phone calls from patients and handle their requests in a professional and timely manner. <br>-Perform outgoing calls based on assigned call lists and follow the approved scripts, protocols, and procedures. <br>-Assisting patients as necessary by taking actions to provide high level services according to their needs while always striving to exceed their expectations. <br>-Schedule, manage, and update patient appointments. <br>-Confirm appointments and follow up with patients when needed. <br>-Review daily tasks, communications, and pending follow-ups to ensure proper completion. <br>-Handle incoming and outgoing emails in accordance with internal procedures. <br>-Process faxes and ensure that all received information is properly reviewed and forwarded when needed. <br>-Control and follow up on the workflow of outsourcing projects to ensure that tasks are being completed accurately and on time. <br>-Coordinate with team members to ensure proper task distribution, follow-up, and case handling. <br>-Support the team in solving operational issues and maintaining a smooth workflow. <br>-Ensure that all team members follow the required quality standards, internal procedures, scripts, and service expectations. <br>- Prepare and send reports to the concerned Manager whenever required. <br>- Escalate urgent, sensitive, delayed, or unresolved cases to the concerned person or department. <br>- Execute any other job-related task requested by the concerned manager

<p>Key Responsibilities<br>Recruit, onboard, and manage affiliate partners.<br>Build strong relationships and negotiate commission terms.<br>Monitor affiliate performance, traffic, and revenue.<br>Identify new traffic sources and business opportunities.<br>Support affiliates and coordinate with internal teams.<br>Achieve monthly KPIs and revenue targets.<br>Follow market trends and develop partner acquisition strategies.</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements<br>Experience as an Affiliate Manager or Account Manager is preferred.<br>Experience in iGaming, betting, fintech, or online marketing is a plus.<br>Strong sales, communication, and negotiation skills.<br>Knowledge of traffic sources, GEOs, and affiliate platforms.<br>Experience with CRM, Excel/Google Sheets, and performance analysis.<br>Existing affiliate/agent network is a strong advantage.<br>Languages<br>Arabic &amp; English Required<br>Turkish &amp; French Preferred</p>

Job Summary <br>The Customer Service Representative is the primary point of contact between the club and its members. This role ensures a service-driven, member-focused culture by actively listening to member needs, coordinating timely follow-up, and maintaining a consistently positive experience across all communication channels. <br>I. Duties and Responsibilities <br>Member Communication & Support <br>• Serve as the first point of contact for members across all communication channels — in person, by phone, and via digital platforms. <br>• Listen attentively to member feedback, concerns, and requests, ensuring every interaction is handled with empathy, professionalism, and a genuine desire to help. <br>• Handle member complaints, feedback, and experience-related cases with composure and a solution-oriented mindset. <br>• Cover member inquiries when the relevant team member is unavailable, ensuring no member concern goes unaddressed. <br>Follow-Up & Member Satisfaction <br>• Proactively reach out to members to check in on their experience, particularly at key moments in their membership journey. <br>• Follow up after reported issues to confirm resolution and ensure the member's satisfaction has been restored. <br>• Escalate unresolved or recurring concerns to the appropriate team member or manager with full context and documentation. <br>• Coordinate with the administrator and follow up with members who have due payments <br>Feedback Monitoring & Reporting <br>• Document all member interactions and feedback in the designated system to ensure accurate tracking and accountability. <br>• Monitor feedback patterns over time, identifying recurring themes and translating them into actionable insights. <br>• Prepare periodic feedback summaries and contribute to team discussions on service improvement. <br>• Conduct member satisfaction surveys periodically to gather structured feedback on the overall gym experience. <br>Team Contribution & Service Culture <br>• Foster a member-centric mindset across the team through daily interactions, coaching, and knowledge sharing. <br>• Share member compliments and positive feedback to reinforce service standards and build team morale. <br>• Propose service training topics and process improvements based on real interaction patterns. <br>• Collaborate closely with the Administrator, interchanging roles when operational needs require it. <br>II. Required Competencies <br>• Empathy & Patience: The ability to remain calm, kind, and composed — particularly when handling frustration, complaints, or sensitive member situations. <br>• Customer Centricity: A genuine mindset and drive to continuously understand member needs, expectations, and shifts in behavior. <br>• Communication & Problem Solving: The ability to convey information clearly and concisely — both verbally and non-verbally — in a way that prevents issues from escalating and resolves them efficiently when they do. <br>• Accountability: Owning every interaction from start to finish — ensuring nothing is left open, undocumented, or unresolved without a clear next step. <br>• Teamwork: A collaborative instinct that recognizes the CSR's role as part of a wider service team — not a standalone function. <br>• Creativity & Adaptability: The ability to handle unexpected situations, adjust communication style to different member personalities, and find solutions that the standard script doesn't cover. <br> <br> <br>This job description is a guide to the nature of the work and is not an exhaustive list of duties. The post-holder will be expected to adapt to the changing needs of the business and perform other duties as reasonably requested

Identify and engage potential customers and business partners through incoming leads and self-sourcing. <br>Expand the company's network of approved partner agencies in the assigned market. <br>Communicate with potential partners through CRM tools and company communication channels. <br>Build and maintain strong, long-term relationships with partners. <br>Follow up on leads and convert potential partners into approved partners. <br>Research the market and identify new business opportunities. <br>Work closely with the Country Manager and follow company processes. <br>Achieve performance targets based on approved partners brought into the system. <br>Meet KPIs related to activity, effort, and operational performance. <br>Use social media and other communication tools to support business development. <br>Handle basic technical issues and coordinate with the relevant team when needed

<p>We're hiring an Assistant Shop Manager to join our stores at ABC Dbayeh.</p><p>If you're passionate about fashion, enjoy leading a team, and are committed to delivering an outstanding customer experience, we'd love to hear from you.</p><p><b>Key Responsibilities:</b></p><ul><li>Support the Shop Manager in daily store operations</li><li>Lead and motivate the sales team to achieve targets</li><li>Deliver exceptional customer service</li><li>Ensure visual merchandising standards are maintained</li><li>Assist with inventory management and stock control</li></ul><p><b>Requirements:</b></p><ul><li>Previous retail experience, preferably in fashion</li><li>Leadership and team management skills</li><li>Strong communication and organizational abilities</li><li>Customer-focused with a positive attitude</li><li>Ability to work flexible retail hours</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous retail experience, preferably in fashion</li><li>Leadership and team management skills</li><li>Strong communication and organizational abilities</li><li>Customer-focused with a positive attitude</li><li>Ability to work flexible retail hours</li></ul>

<p>We're hiring an Assistant Shop Manager to join our stores at ABC Dbayeh.</p><p>If you're passionate about fashion, enjoy leading a team, and are committed to delivering an outstanding customer experience, we'd love to hear from you.</p><p><b>Key Responsibilities:</b></p><ul><li>Support the Shop Manager in daily store operations</li><li>Lead and motivate the sales team to achieve targets</li><li>Deliver exceptional customer service</li><li>Ensure visual merchandising standards are maintained</li><li>Assist with inventory management and stock control</li></ul><p><b>Requirements:</b></p><ul><li>Previous retail experience, preferably in fashion</li><li>Leadership and team management skills</li><li>Strong communication and organizational abilities</li><li>Customer-focused with a positive attitude</li><li>Ability to work flexible retail hours</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous retail experience, preferably in fashion</li><li>Leadership and team management skills</li><li>Strong communication and organizational abilities</li><li>Customer-focused with a positive attitude</li><li>Ability to work flexible retail hours</li></ul>

<p><h4>About Deloitte</h4> <p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p> <p><strong>Our purpose</strong><br> Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li>Lead the way</li> <li>Serve with integrity</li> <li>Take care of each other</li> <li>Foster inclusion</li> <li>Collaborate for measurable impact</li> </ul> <p>As a HRSSC Talent Acquisition Senior, you will play a crucial role in managing the recruitment process for your assigned business line. Your responsibilities will include job posting, CV sourcing, candidate management, and ensuring a seamless talent acquisition operation. You will work closely with Business HR and other stakeholders to support the screening and selection process effectively.</p> <h4>Key responsibilities</h4> <ul> <li>Manage the recruitment process, including job postings, CV screening, interview coordination, case study management, psychometric assessments, and more, for your designated business line.</li> <li>Collaborate with Business HR to understand role requirements, and manage job postings accordingly, including amendments, closures, and withdrawals as needed.</li> <li>Perform initial CV screening for all CVs from various sourcing channels (e.g., career site, referrals, LinkedIn, job fairs, and campus recruitment) based on job posting criteria.</li> <li>Conduct HR interviews for assigned roles, document interview results in the recruitment system, and communicate outcomes to candidates.</li> <li>Coordinate with business teams and candidates to schedule interviews, gather feedback, and update the recruitment system with outcomes.</li> <li>Manage aptitude, psychometric tests, case studies, and other assessments, ensuring completion and documenting results in the recruitment system. Communicate outcomes to the assigned business teams and candidates.</li> <li>Assist in collecting and verifying candidate documentation for reference and background checks, aligning with policies, and reporting any issues to the business team and Business HR.</li> <li>Actively source and headhunt candidates through various channels, ensuring a strong pipeline of qualified talent.</li> <li>Always maintain an active candidate pipeline, ensuring readiness to meet the business's hiring needs.</li> <li>Meet Service Level Agreements (SLA) and Turnaround Times (TAT) for all recruitment activities while ensuring process compliance.</li> <li>Maintain the integrity and compliance of internal recruitment systems.</li> <li>Build and maintain strong relationships with hiring managers and other key stakeholders to ensure alignment and satisfaction throughout the recruitment process.</li> <li>Prepare and present periodic recruitment reports, including candidate status, rejection rates, and other relevant metrics.</li> <li>Perform additional tasks as requested by the direct manager.</li> </ul> <h4>Leadership capabilities</h4> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact.</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li> <li>Actively focuses on developing effective communication and relationship-building skills.</li> <li>Understands how their daily work contributes to the priorities of the team and the business.</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor’s degree in human resources, business administration, psychology, or a related field.</li> <li>5+ years of experience in talent acquisition, recruitment, or HR shared services.</li> <li>Experience managing end-to-end recruitment processes across multiple roles.</li> <li>Strong knowledge of sourcing channels such as LinkedIn, career portals, referrals, job fairs, and campus recruitment.</li> <li>Ability to communicate professionally with team leaders and managers. Strong presentation skills considered a plus.</li> <li>Familiarity with Applicant Tracking Systems (ATS) and recruitment databases.</li> <li>Strong understanding of recruitment metrics, SLA, and TAT management.</li> <li>Detail oriented and conscientious.</li> <li>Excellent organizational, communication, and time-management skills.</li> <li>Advanced computer literacy (Word, Excel, PowerPoint, Microsoft Management).</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>We are seeking a dynamic and results-driven Sales Manager to join our team. As a Sales Manager, you will play a crucial role in driving our company's revenue growth, developing and implementing sales strategies, and leading a high-performing sales team.</p> <p>To develop in conjunction with the Director of Sales & Marketing structures, timely, achievable personal business plan.</p> <p>To maintain complete and supported records of all sales agreements, contracts and quotes for the hotel as per Mövenpick Hotels & Resorts policies and procedures.</p> <p>To have a good understanding of contribution margins for each product result and work with respective heads of departments to maximize operating results.</p> <p>To achieve targets in terms of number of new active accounts, room nights, banquet covers and revenue as set by the Director of Sales and Marketing.</p> <p>Ensures comprehensive and complete coverage of own portfolio covering all departments and accounts' management for comprehensive client servicing, achieving targets and maximum productivity.</p> <p>Provide service that is sincere, warm and enthusiastic, ensuring guests', residents' and colleagues' satisfaction at all times.</p> <p>To promote efficiency, confidence, courtesy and an extremely high standard of social skills.</p> <p>Ensures that selling strategies are adhered to during negotiations and maximizes upselling opportunities whenever possible.</p> <h4>Qualifications</h4> <ul> <li>Proven experience as a Sales Manager or in a similar leadership role</li> <li>Strong track record of achieving and exceeding sales targets</li> <li>Excellent leadership, communication, and interpersonal skills</li> <li>Demonstrated ability to develop and implement successful sales strategies</li> <li>Advanced negotiation and presentation skills</li> </ul></p><p></p>

<p>We are hiring a Digital Paid Media Executive . Responsible for working with clients, suppliers, and cross-functional agency teams to deploy paid digital media campaigns on META, Google (search, banners, and YouTube) and TikTok. This is a full-time, on-site role. The Candidate is expected to manage end-to-end campaign including campaign setup, audience building and keyword research, uploading ad creative, day to day management of accounts, daily, weekly and monthly ad account optimizations, monitoring performance on ads and adjusting actions, analyzing and optimizing performance campaigns against set KPIs and reporting on campaign performance. The role involves internal and external communication as well as analyze campaign performance, optimize, measure against KPIs and report.</p><p>Duties and Responsibilities</p><ul><li>Manage and deploy effective integrated paid media plans on META, Google and TikTok including campaign setup, audience building, deployment, campaign optimization, performance analyses and reporting.</li><li>Day to Day management of campaigns includes, daily, weekly, and monthly ad account optimizations.</li><li>Document campaign evolution to monitor overall performance and identify best practices and present account reviews internally as well as to clients.</li><li>Explore new opportunities to optimize campaigns more efficiently and effectively.</li><li>Work internal teams and clients to understand the client's business objectives, target audience and marketing strategy.</li><li>Proofread ad copy before campaign deployment.</li><li>Adjust media schedules, manage, and monitor budgets and update internal teams and clients on campaign performance.</li><li>Manage advertising budgets and maintain accurate records of spend.</li><li>Create monthly Paid Media reports with analysis of performance of campaigns along with strategic recommendations for continual improvement.</li><li>Other duties as assigned by management.</li></ul><p>Skills and Qualifications</p><ul><li>2 years agency experience in digital media department focused on paid media deployment across multiple social platforms with solid understanding of digital and social media matrices and plans.</li><li>Deep knowledge of the social media landscape across all social platforms features, formats, and technology</li><li>Excellent knowledge of META Business Manager, Google Ads, TikTok Ads Manager, Google Analytics, and Other Tracking Software.</li><li>Excellent understanding of online metrics, campaign implementation, optimization, and reporting.</li><li>Strong mathematical and analytical skills and ability to relate results to client business objectives, providing a basis for measurement of the paid media campaigns.</li><li>Knowledge in using GSuite Products</li><li>Experience working with a cross department team.</li><li>Excellent communication skills</li><li>Highly Organized with attention to detail and capacity to work effectively under pressure and with tight deadlines.</li><li>Strong spoken and written English skills, fluency in spoken Arabic, French is a plus</li><li>A keen learner and committed to your own development.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>2 years agency experience in digital media department focused on paid media deployment across multiple social platforms with solid understanding of digital and social media matrices and plans.</p><p>Deep knowledge of the social media landscape across all social platforms features, formats, and technology</p><p>Excellent knowledge of META Business Manager, Google Ads, TikTok Ads Manager, Google Analytics, and Other Tracking Software.</p><p>Excellent understanding of online metrics, campaign implementation, optimization, and reporting.</p><p>Strong mathematical and analytical skills and ability to relate results to client business objectives, providing a basis for measurement of the paid media campaigns.</p><p>Knowledge in using GSuite Products</p><p>Experience working with a cross department team.</p><p>Excellent communication skills</p><p>Highly Organized with attention to detail and capacity to work effectively under pressure and with tight deadlines.</p><p>Strong spoken and written English skills, fluency in spoken Arabic, French is a plus</p><p>A keen learner and committed to your own development.</p>

<div> <span>Background</span> <p> </p> </div> <p>The HR &amp; Administration Coordinator is positioned at country office level within NRC Lebanon and supports an established area of work covering HR operations, administrative oversight, and people management support across the Country Office and Area Offices. The role operates at a coordination and technical oversight level, ensuring consistency, quality assurance, and compliance in key HR processes, including recruitment, payroll, NSSF, medical insurance, HR systems, performance management, staff wellbeing, DEI, and HR-related partnership support. <span>The role translates the HR &amp; Admin Manager s strategic direction into coordinated operational delivery and escalates strategic, sensitive or high-risk matters as needed.</span> </p> <p>The position supervises the HR &amp; Administration Officer and Office Keepers in the Country Office and provides technical guidance to HR staff in the Area Offices. It works closely with line managers, programme teams, support departments, external service providers, and relevant authorities to strengthen HR and administrative service delivery, support informed decision-making, and ensure alignment with NRC policies, procedures, and national legislation.</p> <div> <span>Roles and responsibilities:</span> <p> </p> </div> <p> <span>The purpose of the HR &amp; Administration Coordinator position is to support the HR &amp; Admin Manager in ensuring effective, compliant, and consistent HR and administration service delivery across NRC Lebanon, through technical guidance, coordination, quality assurance, and supervision of delegated HR and administrative functions. </span>T<span>he position coordinates implementation monitors service quality and compliance, and escalates strategic, sensitive or high-risk matters to the HR &amp; Admin Manager.</span> </p> <p> </p> <div> <span>Generic Responsibilities:</span> <p> </p> </div> <ol> <li> <p> <span>Line management responsibilities for directly reporting staff. This includes performance management, setting clear goals aligned to country strategy and priorities, and following up and supporting staff achievement. Responsible for key processes such as workforce planning, recruitment, staff induction and development, and ensuring Duty of Care for own staff.</span> </p> </li> <li> <p> <span>Responsible for providing HR and Administration technical support to colleagues with HR and Administration responsibilities, and developing relevant HR and Administration training, including coaching of newly appointed HR and Administration staff, to ensure they meet NRC standards. Also contribute to the induction of new staff with a role in HR and Administration processes.</span> </p> </li> <li> <p> <span>Coordinate and quality-assure the implementation of NRC s HR and Administration systems, procedures, tools, and ways of working at country level.</span> </p> </li> <li> <p> <span>Provide technical guidance and support to line managers and HR/Admin staff on HR and Administration policies, processes, tools, and methodologies.</span> </p> </li> <li> <p> <span>Contribute to the development, review, and improvement of HR and Administration systems, policies, procedures, and tools by identifying implementation gaps, proposing operational improvements, and supporting approved changes and roll-out.</span> </p> </li> <li> <p> <span>Produce and analyse HR and Administration data and reports to support decision-making, planning, compliance, and continuous improvement, including monitoring data quality, identifying trends and discrepancies, and providing analysis to the HR &amp; Admin Manager.</span> </p> </li> <li> <p> <span>Provide advice and guidance on personnel management processes, staff-related matters, and HR compliance issues.</span> </p> </li> <li> <p> <span>Ensure HR and administrative documentation is properly maintained, compliant, and available for review, audit, and decision-making purposes.</span> </p> </li> <li> <p> <span>Ensure NRC s related activities are implemented in accordance with NRC Safe and Inclusive Programming guidelines, policies, and country-specific explanatory notes, and promote a safe and confidential environment for reporting concerns.</span> </p> </li> <li> <p> <span>Compliance and adherence to NRC policies, guidance, and procedures, with specific responsibility for HR and Administration function policies and procedures.</span> </p> </li> </ol> <div> <span>Specific responsibilities:</span> <p> </p> </div> <p> <span> <strong>Human Resources Management:</strong> </span> </p> <p> </p> <ul> <li> <p> <span>Support the HR &amp; Admin Manager in workforce planning, HR capacity gap analysis, and follow-up on staffing needs across the Country Office and Area Offices, including compiling and analysing staffing data and coordinating follow-up on approved workforce planning actions.</span> </p> </li> <li> <p> <span>Contribute to the development, alignment, implementation, and quality assurance of HR systems, policies, procedures, and tools, including NRC People and Unit4 HR-related processes, by coordinating implementation, monitoring data quality and system compliance, supporting users, and escalating structural system issues to the HRAM.</span> </p> </li> <li> <p> <span>Provide technical guidance, refresher sessions, and capacity building to staff, line managers, and HR Officers to ensure consistent implementation of NRC policies and procedures, Code of Conduct, national labour law, and HR operational processes, based on priorities agreed with the HRAM.</span> </p> </li> <li> <p> <span>Coordinate and ensure the quality of the recruitment processes across the assigned offices and provide technical guidance to HR Officers to ensure consistency, transparency, proper documentation, quality assurance, and compliance with NRC Lebanon s recruitment procedures.</span> <span>Escalate senior, sensitive, exceptional, or non-compliant recruitment cases to the HRAM as needed.</span> </p> </li> <li> <p> <span>Oversee monthly payroll preparation, NSSF, legal employment, residency-related HR processes for national non-Lebanese staff, and medical insurance matters, ensuring timely coordination, proper documentation, compliance, and escalation of complex cases when needed. Ensure routine cases are handled by the responsible HR staff, monitor recurring issues, and escalate legal, sensitive or high-risk matters to theHRAM.</span> </p> </li> <li> <p><br></p></li></ul><ul><li> </li> </ul>

<p><h4>Description</h4> <p>Aspire Software is looking for a software engineer to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the role</h4> <p>We are hiring a mid-level Go engineer to build and operate the microservices at the core of our payments platform. You will own services end to end — from API design and database schema through testing, containerization, and production deployment — in a domain where correctness, security, and reliability are non-negotiable. This is a hands-on building role with clear ownership and room to grow into deeper platform and architecture work.</p> <p>Our services are REST/JSON APIs (Gin) deployed on AWS ECS, with observability handled through internal services today. As we scale the platform, there is real room to help raise the engineering bar — introducing metrics and distributed tracing, structured observability, and stronger CI/static-analysis standards. If you like owning systems and shaping how they are built, you will have that runway here.</p> <p>You will join an engineering team that uses AI-assisted development tools as a standard part of its workflow. We expect engineers to use these tools well — to move faster without sacrificing the rigor that payments demand.</p> <h4>What you'll do</h4> <ul> <li>Design, build, and maintain Go microservices (HTTP APIs, sidecars, and background processors) that handle payment authorization, tokenization, settlement, and reporting.</li> <li>Write clean, well-tested Go: table-driven unit tests, mocked dependencies, and meaningful coverage on the paths that move money.</li> <li>Profile and tune services for high throughput and low latency (pprof, benchmarking) — transaction paths are latency-sensitive.</li> <li>Integrate with relational and NoSQL data stores (MySQL, DynamoDB, PostgreSQL); design schemas, access patterns, and migrations that hold up under load and evolve safely.</li> <li>Build and consume internal service APIs, including service-to-service authentication and shared platform libraries.</li> <li>Containerize services with multi-stage Docker builds and ship them through CI/CD pipelines to cloud infrastructure.</li> <li>Integrate with third-party payment processors and AWS services, handling sensitive data in line with PCI DSS and our security standards (secure coding, data masking, TLS, secrets management).</li> <li>Build reliability into money-movement flows: idempotency, retries, and reconciliation/settlement correctness.</li> <li>Participate in code review, design discussions, on-call rotation, and incident response for the services you own.</li> <li>Use AI-assisted development tools (e.g., GitHub Copilot, Claude Code, Cursor) effectively and responsibly as part of day-to-day work.</li> </ul> <h4>Requirements</h4> <ul> <li>3+ years of professional software engineering experience, with production Go experience among them (mid-level seniority).</li> <li>Bachelor's degree in computer science or a related field, or equivalent practical experience.</li> <li>Solid command of Go fundamentals: concurrency done right (goroutine lifecycle, channel discipline, context-driven cancellation), interfaces, error handling, modules, and the standard library.</li> <li>Experience building and consuming RESTful HTTP APIs, ideally with a Go web framework (we use Gin).</li> <li>Working proficiency with SQL databases (schema design, queries, transactions) — we use MySQL with sqlx.</li> <li>Comfort with Docker and CI/CD pipelines as part of a normal development workflow.</li> <li>Demonstrated experience using AI-assisted development tools (Copilot, Claude Code, Cursor, or similar) in real project work — and good judgment about when to trust, verify, and override their output.</li> <li>Strong testing discipline and the habit of writing maintainable, reviewable code.</li> <li>Clear written and verbal communication, a collaborative and ownership-driven mindset, and comfort working in an agile/iterative team onsite.</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Payments / fintech background — payment gateways, card processing, tokenization, PCI DSS, fraud, or financial transaction systems (strongly preferred).</li> <li>Hands-on AWS experience, especially DynamoDB, S3, Secrets Manager, KMS, SSM Parameter Store, ECS, and ECR.</li> <li>Experience with microservices and distributed-systems patterns (service-to-service auth, sidecars, idempotency, retries, observability).</li> <li>Familiarity with NoSQL (DynamoDB) and/or PostgreSQL in addition to MySQL.</li> <li>Experience with secure handling of sensitive data: encryption (AES, KMS), JWT, secrets management, and secure-coding practices (OWASP, data masking, TLS).</li> <li>Payments-domain depth: settlement/reconciliation, idempotency, card-network/scheme familiarity, fraud, or financial transaction systems.</li> <li>Experience introducing observability (metrics, distributed tracing, structured logging) and/or CI quality tooling (static analysis, linting) to a growing platform.</li> <li>Database schema migration and API versioning experience.</li> <li>JavaScript / TypeScript / React — a plus. Our admin and merchant UIs are React 19 + TypeScript + Vite; full-stack contribution is welcome but not required.</li> <li>Experience working in or migrating from a legacy/monolith system toward a modern service architecture.</li> </ul> <h4>Our tech stack</h4> <p>What you’ll actually work with, based on our current codebase.</p> <ul> <li>Language: Go.</li> <li>Web framework: Gin (gin-gonic/gin); some legacy services on raw net/http. REST/JSON (not gRPC).</li> <li>Data: MySQL (go-sql-driver/mysql, jmoiron/sqlx), DynamoDB (AWS SDK v2), PostgreSQL (lib/pq); Redis and Memcached for caching.</li> <li>Cloud & deploy: AWS — ECS, ECR, DynamoDB, S3, Secrets Manager, KMS, ACM, SSM, SES, Cognito (AWS SDK for Go v2).</li> <li>Auth & crypto: internal SvcAuth service-to-service auth, JWT (golang-jwt/jwt), golang.org/x/crypto, AES encryption.</li> <li>Testing: Go's testing, stretchr/testify, DATA-DOG/go-sqlmock.</li> <li>Build & deploy: Multi-stage Docker (golang ? scratch), Makefiles, GitLab CI (Docker-in-Docker), images to private ECR.</li> <li>Frontend (a plus): React 19, TypeScript 5.6, Vite, MUI, Redux Toolkit, Formik, Jest + React Testing Library.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Aspire Software is looking for a software engineer to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the role</h4> <p>We are hiring a mid-level Go engineer to build and operate the microservices at the core of our payments platform. You will own services end to end — from API design and database schema through testing, containerization, and production deployment — in a domain where correctness, security, and reliability are non-negotiable. This is a hands-on building role with clear ownership and room to grow into deeper platform and architecture work.</p> <p>Our services are REST/JSON APIs (Gin) deployed on AWS ECS, with observability handled through internal services today. As we scale the platform, there is real room to help raise the engineering bar — introducing metrics and distributed tracing, structured observability, and stronger CI/static-analysis standards. If you like owning systems and shaping how they are built, you will have that runway here.</p> <p>You will join an engineering team that uses AI-assisted development tools as a standard part of its workflow. We expect engineers to use these tools well — to move faster without sacrificing the rigor that payments demand.</p> <h4>What you'll do</h4> <ul> <li>Design, build, and maintain Go microservices (HTTP APIs, sidecars, and background processors) that handle payment authorization, tokenization, settlement, and reporting.</li> <li>Write clean, well-tested Go: table-driven unit tests, mocked dependencies, and meaningful coverage on the paths that move money.</li> <li>Profile and tune services for high throughput and low latency (pprof, benchmarking) — transaction paths are latency-sensitive.</li> <li>Integrate with relational and NoSQL data stores (MySQL, DynamoDB, PostgreSQL); design schemas, access patterns, and migrations that hold up under load and evolve safely.</li> <li>Build and consume internal service APIs, including service-to-service authentication and shared platform libraries.</li> <li>Containerize services with multi-stage Docker builds and ship them through CI/CD pipelines to cloud infrastructure.</li> <li>Integrate with third-party payment processors and AWS services, handling sensitive data in line with PCI DSS and our security standards (secure coding, data masking, TLS, secrets management).</li> <li>Build reliability into money-movement flows: idempotency, retries, and reconciliation/settlement correctness.</li> <li>Participate in code review, design discussions, on-call rotation, and incident response for the services you own.</li> <li>Use AI-assisted development tools (e.g., GitHub Copilot, Claude Code, Cursor) effectively and responsibly as part of day-to-day work.</li> </ul> <h4>Requirements</h4> <ul> <li>3+ years of professional software engineering experience, with production Go experience among them (mid-level seniority).</li> <li>Bachelor's degree in computer science or a related field, or equivalent practical experience.</li> <li>Solid command of Go fundamentals: concurrency done right (goroutine lifecycle, channel discipline, context-driven cancellation), interfaces, error handling, modules, and the standard library.</li> <li>Experience building and consuming RESTful HTTP APIs, ideally with a Go web framework (we use Gin).</li> <li>Working proficiency with SQL databases (schema design, queries, transactions) — we use MySQL with sqlx.</li> <li>Comfort with Docker and CI/CD pipelines as part of a normal development workflow.</li> <li>Demonstrated experience using AI-assisted development tools (Copilot, Claude Code, Cursor, or similar) in real project work — and good judgment about when to trust, verify, and override their output.</li> <li>Strong testing discipline and the habit of writing maintainable, reviewable code.</li> <li>Clear written and verbal communication, a collaborative and ownership-driven mindset, and comfort working in an agile/iterative team onsite.</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Payments / fintech background — payment gateways, card processing, tokenization, PCI DSS, fraud, or financial transaction systems (strongly preferred).</li> <li>Hands-on AWS experience, especially DynamoDB, S3, Secrets Manager, KMS, SSM Parameter Store, ECS, and ECR.</li> <li>Experience with microservices and distributed-systems patterns (service-to-service auth, sidecars, idempotency, retries, observability).</li> <li>Familiarity with NoSQL (DynamoDB) and/or PostgreSQL in addition to MySQL.</li> <li>Experience with secure handling of sensitive data: encryption (AES, KMS), JWT, secrets management, and secure-coding practices (OWASP, data masking, TLS).</li> <li>Payments-domain depth: settlement/reconciliation, idempotency, card-network/scheme familiarity, fraud, or financial transaction systems.</li> <li>Experience introducing observability (metrics, distributed tracing, structured logging) and/or CI quality tooling (static analysis, linting) to a growing platform.</li> <li>Database schema migration and API versioning experience.</li> <li>JavaScript / TypeScript / React — a plus. Our admin and merchant UIs are React 19 + TypeScript + Vite; full-stack contribution is welcome but not required.</li> <li>Experience working in or migrating from a legacy/monolith system toward a modern service architecture.</li> </ul> <h4>Our tech stack</h4> <p>What you’ll actually work with, based on our current codebase.</p> <ul> <li>Language: Go.</li> <li>Web framework: Gin (gin-gonic/gin); some legacy services on raw net/http. REST/JSON (not gRPC).</li> <li>Data: MySQL (go-sql-driver/mysql, jmoiron/sqlx), DynamoDB (AWS SDK v2), PostgreSQL (lib/pq); Redis and Memcached for caching.</li> <li>Cloud & deploy: AWS — ECS, ECR, DynamoDB, S3, Secrets Manager, KMS, ACM, SSM, SES, Cognito (AWS SDK for Go v2).</li> <li>Auth & crypto: internal SvcAuth service-to-service auth, JWT (golang-jwt/jwt), golang.org/x/crypto, AES encryption.</li> <li>Testing: Go's testing, stretchr/testify, DATA-DOG/go-sqlmock.</li> <li>Build & deploy: Multi-stage Docker (golang ? scratch), Makefiles, GitLab CI (Docker-in-Docker), images to private ECR.</li> <li>Frontend (a plus): React 19, TypeScript 5.6, Vite, MUI, Redux Toolkit, Formik, Jest + React Testing Library.</li> </ul></p><p></p>

<p>The Senior Project Manager will be responsible for the overall management and successful delivery of construction projects, ensuring that projects are completed within the approved scope, budget, schedule, quality, and safety standards.</p><p>The role requires strong construction project management experience, with a solid understanding of MEP systems and coordination, and the ability to manage multidisciplinary teams and contractors.</p><h2>Responsibilities</h2><ul><li>Lead and manage construction projects from planning and mobilization through completion and handover.</li><li>Develop and monitor project schedules, budgets, manpower, resources, and execution plans.</li><li>Ensure projects are delivered on time, within budget, and in accordance with approved specifications and quality standards.</li><li>Coordinate and supervise civil, architectural, and MEP works to ensure proper integration and timely execution.</li><li>Manage project teams, consultants, contractors, subcontractors, suppliers, and other stakeholders.</li><li>Review drawings, specifications, BOQs, contracts, method statements, and technical submissions.</li><li>Coordinate closely with MEP teams to ensure proper installation, testing, commissioning, and integration of MEP systems with civil and architectural works.</li><li>Monitor project progress and identify delays, risks, technical issues, and potential cost overruns.</li><li>Implement corrective actions and ensure timely resolution of project issues.</li><li>Monitor project costs, variations, claims, and payment applications in coordination with the commercial and finance teams.</li><li>Ensure the availability of required materials, equipment, manpower, and subcontractors.</li><li>Conduct regular site and coordination meetings and follow up on action items.</li><li>Ensure compliance with approved drawings, specifications, contractual requirements, and applicable codes and standards.</li><li>Ensure compliance with health, safety, environmental, and quality requirements.</li><li>Coordinate testing, commissioning, snagging, and final handover activities.</li><li>Prepare regular project status reports for senior management and clients.</li><li>Lead and mentor project engineers, site teams, and other project personnel.</li><li>Maintain proper project documentation and ensure effective project close-out.</li><li>Perform any other duties assigned by senior management.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications &amp; Experience</h2><ul><li>Bachelor's degree in Civil Engineering from a recognized university.</li><li>Minimum 10 years of experience in construction project management.</li><li>Proven experience as a Project Manager / Senior Project Manager in construction projects.</li><li>Strong experience in MEP coordination and project execution is required.</li><li>Experience managing multidisciplinary projects involving civil, architectural, mechanical, electrical, plumbing, HVAC, and other MEP systems.</li><li>Strong knowledge of construction methods, project planning, scheduling, cost control, contracts, and project coordination.</li><li>Experience working with consultants, clients, contractors, and subcontractors.</li><li>Knowledge of project management and scheduling tools such as Primavera P6 and MS Project is an advantage.</li></ul>

Job Title: HR Assistant <br> <br>Department: Human Resources <br>Reports To: HR Manager <br>Employment Type: Full-Time <br> <br>Job Summary <br>We are seeking a motivated and detail-oriented HR Assistant to support the Human Resources department, with a primary focus on recruitment and training & development activities. The ideal candidate will assist in sourcing, screening, and coordinating candidates, as well as supporting the planning and execution of employee training programs. This role is well-suited for a candidate with a strong academic background in HR or Management and 1 to 3 years of relevant experience. <br> <br>Key Responsibilities <br> <br>Recruitment <br> <br>Assist in posting job vacancies on various platforms (job boards, social media, company website). <br>Screen resumes and applications to shortlist qualified candidates. <br>Coordinate and schedule interviews between candidates and hiring managers. <br>Conduct initial phone screenings to assess candidate fit. <br>Communicate with candidates throughout the recruitment process, ensuring a positive candidate experience. <br>Maintain and update the recruitment tracker/database with candidate status and pipeline progress. <br>Support in drafting job offers and coordinating pre-employment requirements (documents, references, etc.). <br>Assist in onboarding new hires, including preparing orientation materials and documentation. <br> <br>Training & Development <br> <br>Assist in identifying training needs across departments in coordination with the HR Manager. <br>Support the planning, scheduling, and logistics of internal and external training sessions. <br>Prepare training materials, presentations, and attendance records. <br>Track employee participation and maintain training records/files. <br>Collect feedback post-training and assist in evaluating training effectiveness. <br>Coordinate with external training providers/vendors when needed. <br> <br>General HR Support <br> <br>Maintain confidentiality of employee and candidate records. <br>Assist with other HR administrative tasks as needed (personnel files, HR correspondence, reports). <br>Support employee relations initiatives and internal communications. <br> <br>Qualifications & Requirements <br> <br>Bachelor's Degree in Human Resources Management, Business Administration, or related field. <br>1 to 3 years of experience in an HR role, preferably with exposure to recruitment and/or training functions. <br>Strong communication skills, both written and verbal (Arabic and English preferred). <br>Excellent organizational and multitasking abilities. <br>Proficiency in MS Office (Word, Excel, PowerPoint); familiarity with HR software/ATS is a plus. <br>High level of discretion and professionalism in handling confidential information. <br>Strong interpersonal skills with the ability to interact professionally with candidates and employees at all levels. <br>Detail-oriented with strong follow-up skills. <br> <br>Key Competencies <br> <br>Team player with a proactive attitude. <br>Ability to work under pressure and meet deadlines. <br>Strong problem-solving and coordination skills

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY: The Site Engineer provides technical support to the site construction team under his control and assists in the execution of works and supervision in an assigned project.</p><p>PRIMARY DUTIES AND RESPONSIBILTIES:</p><p>1 Provides the foremen with the schedule of activities to be carried out on daily basis;</p><p>2 generates daily and monthly reports for submission to the Project Manager;</p><p>3 Oversees the selection and requisition of materials , and ensure that all materials used are as per specifications;</p><p>4 Coordinates with subcontractors, planners, suppliers and quantity surveyors, etc.;</p><p>5 Coordinates with client representatives including attending regular meetings;</p><p>Produces architectural SDs, material submittals and related POs;</p><p>6 Checks plans, drawings, and quantities for accuracy and prepares reports as required;</p><p>7 Assists in examining drawings and highlighting any discrepancies and coordinates with the Architectural Department / MEP Department for all related plans and drawings;</p><p>8 Performs quantity take off calculations as required; example: cutting lists, tiles quantity order</p><p>9 Monitors the progress of activities against planned schedules;</p><p>10 Coordinates the inspection approval process with the consultant s representative(s) and provides information to secure work acceptance;</p><p>11 Coordinates the engineering works of sub-contractors on site including internal field inspections before submitting FIR or CPR to consultant and/or client rep;</p><p>12 Checks and validates subcontractor's statements including drawings with estimated quantities;</p><p>13 Ensures that productivity is within the allowed budget rates and that materials and man-hour wastage is minimized;</p><p>14 Generates daily and monthly reports for submission to the Project Manager;</p><p>15 Ensures that works is being carried are in accordance to quality and safety standards and initiates on regular basis material tests; Internal inspections on subcontractors work prior consultant inspection;</p><p>16 Ensure site cleanliness in coordination with the foreman, and up to the company standard</p><p>17 Preparation and submission of monthly payment to client/consultant as per contract specs</p><p>18 Coordinates with the consultant through official correspondences and requests by submitting Field Inspection Requests for each activity;</p><p>19 Sends submittals to the consultant: CVI, VO, CPR, RFI, all kind of submittals</p><p>20 follow the planner two weeks ahead of schedule for monitoring purposes;</p><p>21 Coordinates with other disciplines about the work front and the sequence of activities as per schedule.</p><p>22 Performs other related duties as required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>5 years of experience</p><p>Bachelor Degree in Civil / Architectural Engineering</p><p>High proficiency in AutoCAD and Microsoft Office</p><p></p></section>

JOB SUMMARY: <br>The Site Engineer provides technical support to the site construction team under his control and assists in the execution of works and supervision in an assigned project. <br>PRIMARY DUTIES AND RESPONSIBILTIES: <br>1 Provides the foremen with the schedule of activities to be carried out on daily basis; <br>2 generates daily and monthly reports for submission to the Project Manager; <br>3 Oversees the selection and requisition of materials , and ensure that all materials used are as per specifications; <br>4 Coordinates with subcontractors, planners, suppliers and quantity surveyors, etc.; <br>5 Coordinates with client representatives including attending regular meetings; <br> Produces architectural SDs, material submittals and related POs; <br>6 Checks plans, drawings, and quantities for accuracy and prepares reports as required; <br>7 Assists in examining drawings and highlighting any discrepancies and coordinates with the Architectural Department / MEP Department for all related plans and drawings; <br>8 Performs quantity take off calculations as required; example: cutting lists, tiles quantity order … <br>9 Monitors the progress of activities against planned schedules; <br>10 Coordinates the inspection approval process with the consultant’s representative(s) and provides information to secure work acceptance; <br>11 Coordinates the engineering works of sub-contractors on site including internal field inspections <br> before submitting FIR or CPR to consultant and/or client rep; <br>12 Checks and validates subcontractor's statements including drawings with estimated quantities; <br>13 Ensures that productivity is within the allowed budget rates and that materials and man-hour wastage is minimized; <br>14 Generates daily and monthly reports for submission to the Project Manager; <br>15 Ensures that works is being carried are in accordance to quality and safety standards and initiates on <br> regular basis material tests; Internal inspections on subcontractors work prior consultant inspection; <br>16 Ensure site cleanliness in coordination with the foreman, and up to the company standard <br>17 Preparation and submission of monthly payment to client/consultant as per contract specs <br>18 Coordinates with the consultant through official correspondences and requests by submitting Field Inspection Requests for each activity; <br>19 Sends submittals to the consultant: CVI, VO, CPR, RFI, all kind of submittals… <br>20 follow the planner two weeks ahead of schedule for monitoring purposes; <br>21 Coordinates with other disciplines about the work front and the sequence of activities as per schedule. <br>22 Performs other related duties as required. <br>WORK EXPERIENCE: <br>5 years of experience <br>ACADEMIC EDUCATION: <br>Bachelor Degree in Civil / Architectural Engineering <br>COMPUTER KNOWLEDGE: <br>High proficiency in AutoCAD and Microsoft Office