وظائف مدير العمليات في لبنان

<p><b>JOB PURPOSE</b></p><p>The Sales Representative is responsible for driving sales growth, maximizing profitability, and expanding market penetration within a designated territory by promoting and selling products. The role also involves identifying potential customers, developing new business opportunities, and maintaining strong relationships with existing clients.</p><p><b><br></b></p><p><b>KEY RESPONSIBILITIES</b></p><p>Sales</p><ul><li>Review customers' inventory levels regularly to identify replenishment needs and prepare appropriate orders.</li><li>Manage the sales process efficiently to meet sales objectives and increase business volume.</li><li>Follow the approved sales cycle to ensure effective customer follow-up and provide high-quality service.</li><li>Identify and acquire new customers within the assigned territory to expand market coverage and boost sales.</li><li>Promote the complete product portfolio while strengthening relationships with existing customers to increase brand market share.</li><li>Inform customers about newly launched products, promotional offers, and bundle deals.</li><li>Maximize sales performance across all assigned brands through consistent and productive customer visits.</li><li>Communicate any issues encountered in the field, along with suggested solutions, to the Sales Supervisor or Manager.</li><li>Prepare and submit all required reports requested by the direct supervisor in a timely manner.</li><li>Achieve the assigned monthly sales targets.</li><li>Monitor products approaching their expiry dates with customers and encourage pharmacists to prioritize selling products with the earliest expiration dates.</li><li>Minimize product returns by continuously monitoring customer inventory during routine visits.</li><li>Conduct monthly reviews of year-to-date sales performance by customer and by brand, comparing results with the previous year's performance.</li></ul><p>Collections and Receivables</p><ul><li>Coordinate to monitor customer account statements and ensure that credit notes and financial adjustments are processed promptly.</li><li>Collect outstanding invoices according to agreed payment terms to reduce overdue balances.</li><li>Regularly review customer account status to verify the timely completion of credit notes and other financial settlements.</li><li>Meet the monthly collection objectives established by the company.</li></ul><p>Market Intelligence</p><ul><li>Gather market information related to competitors' products, sales activities, promotions, new launches, and marketing initiatives to support business competitiveness.</li><li>Complete daily sales reports documenting customer visits, sales activities, and order details to facilitate performance tracking.</li></ul><p>Merchandising (When Applicable)</p><ul><li>Implement merchandising standards by arranging product displays and promotional materials in accordance with brand guidelines to improve visibility and stimulate sales.</li><li>Document and report merchandising activities, including display conditions before and after implementation.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Great customer service does more than answer questions.<br> It builds trust, protects revenue, and turns first-time buyers into loyal customers.<br> Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands.<br> If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.<br> Why This Opportunity Matters You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up.<br> Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.<br> This is not a role where you simply respond to messages.<br> You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.<br> Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br> About Our Client Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.<br> The business values reliable people who take ownership, learn quickly, and remain professional under pressure.<br> As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.<br> What You’ll Own In this role, you will: Manage customer conversations on WhatsApp with professionalism, empathy, and speed.<br> Process customer orders accurately and ensure all required information is complete.<br> Follow up with fulfillment and delivery partners regarding cancelled orders.<br> Speak with customers to understand cancellation reasons and recover orders whenever possible.<br> Maintain accurate customer and order records in shared Google Sheets.<br> Make outbound calls to request product reviews and explore relevant upselling opportunities.<br> Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.<br> Moderate comments on social media advertisements while protecting a professional brand image.<br> Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.<br> Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.<br> What’s In It for You This is a full-time opportunity with a base salary of $250 to $350 per month , plus performance bonuses for orders completed above the defined target.<br> Each additional qualifying order above the threshold earns an extra bonus.<br> Working hours are 9:00 AM to 6:00 PM , including a two-hour break .<br> More importantly, the role offers a clear progression path.<br> Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a Senior Customer Service or Head of Customer Service position.<br> As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand.<br> This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.<br> Ready to Take Ownership?<br> If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.<br> Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.<br> What Makes You Successful You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.<br> Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify.<br> You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.<br> Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.<br> You’ll be especially successful if you: Communicate politely and professionally, including during difficult customer interactions.<br> Stay calm, organized, and focused when order volumes or customer demands increase.<br> Show empathy while remaining clear and solution-oriented.<br> Learn new processes quickly and apply feedback.<br> Work with discipline and reliability without needing constant follow-up.<br> Take initiative instead of waiting for every next step to be assigned.<br> Are serious about building a long-term career in customer service and e-commerce operations.<br> Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Great customer service does more than answer questions.<br> It builds trust, protects revenue, and turns first-time buyers into loyal customers.<br> Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands.<br> If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.<br> Why This Opportunity Matters You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up.<br> Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.<br> This is not a role where you simply respond to messages.<br> You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.<br> Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br> About Our Client Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.<br> The business values reliable people who take ownership, learn quickly, and remain professional under pressure.<br> As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.<br> What You’ll Own In this role, you will: Manage customer conversations on WhatsApp with professionalism, empathy, and speed.<br> Process customer orders accurately and ensure all required information is complete.<br> Follow up with fulfillment and delivery partners regarding cancelled orders.<br> Speak with customers to understand cancellation reasons and recover orders whenever possible.<br> Maintain accurate customer and order records in shared Google Sheets.<br> Make outbound calls to request product reviews and explore relevant upselling opportunities.<br> Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.<br> Moderate comments on social media advertisements while protecting a professional brand image.<br> Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.<br> Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.<br> What’s In It for You This is a full-time opportunity with a base salary of $250 to $350 per month , plus performance bonuses for orders completed above the defined target.<br> Each additional qualifying order above the threshold earns an extra bonus.<br> Working hours are 9:00 AM to 6:00 PM , including a two-hour break .<br> More importantly, the role offers a clear progression path.<br> Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a Senior Customer Service or Head of Customer Service position.<br> As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand.<br> This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.<br> Ready to Take Ownership?<br> If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.<br> Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.<br> What Makes You Successful You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.<br> Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify.<br> You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.<br> Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.<br> You’ll be especially successful if you: Communicate politely and professionally, including during difficult customer interactions.<br> Stay calm, organized, and focused when order volumes or customer demands increase.<br> Show empathy while remaining clear and solution-oriented.<br> Learn new processes quickly and apply feedback.<br> Work with discipline and reliability without needing constant follow-up.<br> Take initiative instead of waiting for every next step to be assigned.<br> Are serious about building a long-term career in customer service and e-commerce operations.<br> Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>Ultimate Results of Service and Delivery Dates • Inception Report: The evaluator will submit a draft Inception Report totalling not more than 10 pages, in addition to associated annexes. The Inception Report will summarize the desk review and propose the evaluation methodology and sampling strategy/ies to be used in the evaluation, along with a detailed workplan, draft evaluation matrix, stakeholder matrix, and quality assurance mechanism. Any revisions to the Inception Report will be implemented no later than one week following receipt of comments. o The Inception Report shall, where relevant, address the integration of human rights, disability inclusion, gender equality, and environmental issues. The Inception Report should contain ideas for further exploration to support organisational learning, to be done either as part of this evaluation or separately by ESCWA itself. • Debriefing Meeting: Following the completion of the data collection and field mission phase, and prior to the delivery of the draft evaluation report, the evaluator should hold a debriefing meeting for the presentation of the preliminary findings to the project team. • Draft Evaluation Report: Following data collection and the analysis of findings, the evaluator will submit a Draft Evaluation Report. The Draft Evaluation Report will be user-friendly, well-structured and evidence-based, totalling not more than 40 pages, in addition to a 2-page Executive Summary and associated annexes. • The Draft Evaluation Report will summarize the agreed-upon methodology listed in the Inception Report, describe the evaluation’s data collection and analytical approach, and present findings. In addition, the evaluator should develop clear action-oriented recommendations, which are forward-looking and will enable ESCWA to leverage and capitalize on innovative practices emerging from the Reform. o The Draft Evaluation Report will be reviewed by ESCWA’s SPARK Section, and the programme team, before being discussed with the evaluator. • Final Evaluation Report: The Final Evaluation Report that should incorporate the comments and feedback from the Evaluation Manager and the programme team, is expected. The Final Evaluation Report shall, where relevant, address the integration of human rights, disability inclusion, gender equality, and environmental issues. o The Final Evaluation Report shall contain information (data, findings, expert views) that may allow ESCWA to identify lessons for wider organisational learning or for potential changes to relevant organisational policies, irrespective of the extent to which the evaluation recommendations make reference to such information.<br> Work Location<br>Remote<br> Expected duration<br>5 Months<br> Duties and Responsibilities<br>Background Subprogramme 4 Statistics, the information society and technology (subprogramme 4) aims to strengthen official statistical systems and advance the information society in the Arab region by improving the quality, availability and use of data, while accelerating the integration of technology and innovation for sustainable development. It focuses on enhancing national statistical capacities to adopt international standards and innovative data sources; supporting evidence based policymaking through improved production and use of statistics, including gender and disability data; and guiding digital transformation through policy advice on emerging technologies. The subprogramme also promotes regional dialogue and partnerships among governments, experts, civil society and the private sector to maximize the value of statistics, geospatial data, digitization and new technologies in support of the 2030 Agenda. Duties and Responsibilities Purpose of the Evaluation Evaluations at ESCWA strive to demonstrate the difference that is being made by the work of ESCWA, and its impact on member States and their citizens. This evaluation will aim to determine the extent to which subprogramme 4 is achieving its intended results, the pathway to these results, and the elements that contribute most significantly to the achievement of these results. In addition, it will also consider how the project brings about any unintended results that may have occurred. The evaluation will serve three main purposes: • It will provide a basis for evidence-informed decision-making, strategic planning, and risk management. • It is a means to demonstrate accountability to the organization’s Executive Management and member States for performance, relative to ESCWA’s mandate and strategic objectives. • It will inform and facilitate organizational learning by identifying evidence-based findings, lessons to be learned, and recommendations for action that enhance the next generation of ESCWA’s work. The evaluation will therefore take both a summative and a formative approach. It will look at results achieved or not achieved so far (summative) with a view to inform ESCWA’s work in the future (formative). The evaluation will be conducted in line with ESCWA’s Evaluation Policy (2025), and the UNEG Norms and Standards for Evaluation.. The evaluation will strive to employ development best practices with regard to promoting gender equality and a human rights-based approach, including the rights of persons with disabilities. The evaluation will be facilitated and coordinated by ESCWA’s Strategic Planning, Accountability, Results and Knowledge team. Scope of the Evaluation The evaluation will be forward-looking and will objectively and systematically assess the performance of the subprogramme in terms of its relevance, coherence, effectiveness, efficiency, impact, and sustainability. Furthermore, the evaluation will assess the extent to which gender, human rights, disability inclusion, environmental concerns, and other cross-cutting issues were incorporated or mainstreamed into the subprogramme. The evaluation will cover the period from January 2020 to December 2025. Areas of focus for each sub-programme evaluation include: • Key aspects of UN and ESCWA reforms, including the merger of the Statistics Division and the Technology for Development Division into one Cluster, as relevant; • The overall coherence of the subprogramme’s work and the extent to which its work has been synergetic; • The relevant IT- and AI-enabled tools/systems/platforms developed by the subprogramme; • Organisation-wide policies, as relevant, to promote organisational learning. Evaluation Criteria The following key evaluation questions per criteria will guide the evaluation. The evaluator/s is expected to refine evaluation questions where necessary and to include the refinement in the Inception Report. Relevance • To what extent are the objectives and expected accomplishments of the subprogramme aligned with: o ESCWA's strategic framework and programme budget? o Regional development priorities and challenges? o The 2030 Agenda and relevant SDGs? • To what extent do the subprogramme's interventions respond to the evolving needs and priorities of member States? • How well do the subprogramme's products and services (research, policy advice, capacity-building, convening) address identified gaps and demands? • To what extent are the needs and priorities of vulnerable or marginalized population groups reflected in the subprogramme's design and implementation? • How relevant are the subprogramme's thematic areas and approaches in the current regional context? • To what extent has the subprogramme adapted to emerging regional challenges and opportunities? Coherence • To what extent did the merger of the Statistics and Technology divisions create positive synergies, or did it result in parallel, siloed work streams? • How well does the subprogramme align its data and technology initiatives with the interventions of UN Country Teams and the League of Arab States to avoid duplication? • How well does subprogramme 4 align its scope and collaborate with other teams in ESCWA to avoid duplication and improve efficiency? For example with DSDSD. • Are there opportunities for greater coordination, collaboration, or integration with other subprogrammes within ESCWA and other institutions? Effectiveness • To what extent have the planned outputs and activities been delivered as intended? • To what extent have the expected accomplishments/outcomes been achieved? • How effectively has the subprogramme contributed to strengthening the capacities of member States and other stakeholders? • To what extent have knowledge products and policy recommendations been utilized by target stakeholders? • What factors facilitated or hindered the achievement of results? • How effectively has the subprogramme integrated cross-cutting issues such as gender equality, human rights, disability inclusion, youth, and environmental sustainability? • How could other factors have contributed to the achievement of the identified results? • How were key partnerships integrated in the delivery of the programme to maximise the achievement of results? Efficiency • To what extent were financial, human, and technical resources used efficiently to produce outputs and outcomes? • To what extent were management arrangements conducive to efficient implementation? • How cost-effective were the different types of interventions (e.g., research, policy advisory services, capacity-building, regional forums)? • To what extent did coordination within ESCWA and with external partners reduce duplication and generate synergies? • Were monitoring, reporting, and learning mechanisms adequate to support adaptive management and efficient implementation? • Could similar results have been achieved with fewer resources or through alternative approaches? Impact • What, if any, high-level effects did the programme cause (such as changes in norms or systems)? • To what extent has the subprogramme influenced policies, legislation, strategies, institutions, or practices in member States? • To what extent has the subprogramme contributed to regional cooperation, knowledge exchange, and policy dialogue? • To what extent did the intervention lead to other changes, including “scalable” or “replicable” results? • While long-term transformative impact may be difficult to measure, what 'early signals' of impact – such as specific policy adoption, changes to statistical regulations, or behavioral shifts – can be directly traced to the subprogramme's interventions? Sustainability • Have capacities, systems, and institutional arrangements been strengthened sufficiently to maintain benefits? • To what extent have knowledge products, tools, methodologies, and networks continued to be used after their initial delivery? • What risks could affect the sustainability of the results, and how have they been addressed? • Did the subprogramme successfully establish formal 'institutional homes' (e.g., permanent national observatories, explicit operational manuals, or formal focal points) within Member State governments to ensure tools and data platforms survive beyond ESCWA's direct involvement? • To what extent has the subprogramme fostered partnerships and mechanisms that can support continued implementation and scaling up? • What evidence is available to indicate that the results of the programme can be maintained by stakeholders? Gender, Human Rights, Disability Inclusion, and Environmental Issues • To what extent were issues of gender, human rights, disability inclusion, and the environment incorporated into the design, planning, implementation, and monitoring and evaluation practices of the programme, as well as the results achieved? • To what extent did the programme respond to and affect the rights, needs and interests of different stakeholders, including women, men, youth, people with disabilities and other marginalized groups? Evaluation Methodology Management and Governance Arrangements All evaluation methodologies are to be reviewed by ESCWA’s SPARK Section and approved by ESCWA’s Senior Management. • The evaluation will be conducted by an external consultant/s. • The evaluator is expected to identify the main objectives achieved through the implementation of the programme, intended and unintended, as established by key stakeholders and relevant documentation, and the pathways that led to achieving them, with particular focus on innovative practices and initiatives that can be leveraged to further enhance ESCWA’s work. • The evaluator is expected to ensure a mixed method (qualitative and quantitative), inclusive, and participatory approach, with adequate triangulation across methods, to arrive at credible, reliable, and unbiased findings. • The evaluator will also ensure that all aspects of the evaluation are gender and human rights sensitive (including a special focus on the rights with person with disabilities). In addition, the evaluator must ensure that he/she always complies with the UNEG Ethical Guidelines for Evaluation during the conduct of the evaluation. The above methodology is indicative. The evaluator is expected to build upon it and present a robust evaluation methodology within the inception report, including addressing and refining the evaluation questions. Quality Assurance Mechanism The evaluator will employ a quality assurance mechanism of her/his preference (either an internal or an external system can be used), which will provide quality checks throughout the evaluation process. This quality assurance mechanism will be indicated in the Inception Report and in the Final Evaluation Report. In addition, ESCWA will review the evaluation report prior to finalization to ensure that it aligns with the UNEG Quality Checklist for Evaluation Reports , particularly with reference to the quality of recommendations. Evaluation Ethics The evaluation will be conducted in accordance with the principles outlined in the UNEG Ethical Guidelines for Evaluation; and all rights and confidentiality of information providers will be prioritized and safeguarded as per UNEG Ethical Guidelines for Evaluation.<br> Qualifications/special skills<br>A Master's degree in management, evaluation, or related area is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. Minimum of 5 years of experience conducting assessments, reviews or evaluations of projects, programmes or policies in the UN or international context is required. A high level of knowledge in the distilling, communication and reporting of findings, forward-looking recommendations, best practices, and lessons learned is required. Excellent oral and written communication skills and the ability to effectively convey complex information in a clear and concise manner to both governmental and UN audiences is required. Work experience in STATISTICS and/or THE INFORMATION SOCIETY AND TECHNOLOGY issues is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English is required. Fluency in Arabic is desirable. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p>Supervise the daily activities of the Engineering team and ensure efficient completion of maintenance tasks. Monitor the operation, maintenance, and repair of hotel equipment, systems, and facilities. Respond promptly to maintenance requests and ensure minimal disruption to hotel operations. Conduct regular inspections to identify and resolve maintenance issues proactively. Support preventive maintenance programs to maximize equipment reliability and performance. Ensure compliance with health, safety, and engineering standards and regulations. Maintain accurate maintenance records and coordinate with contractors and suppliers when required. Coach and develop team members while promoting a culture of safety, teamwork, and service excellence.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Degree in Mechanical, Electrical, Civil Engineering, or a related technical field. Minimum 3 5 years of engineering or maintenance experience, including supervisory experience in a hotel or hospitality environment. Strong knowledge of building systems, including HVAC, electrical, plumbing, and mechanical equipment. Excellent troubleshooting, organizational, and leadership skills. Ability to work effectively in a fast-paced, multicultural environment. Previous experience with an international hotel brand is an advantage.</p>

<p>Supervise the daily activities of the Engineering team and ensure efficient completion of maintenance tasks. Monitor the operation, maintenance, and repair of hotel equipment, systems, and facilities. Respond promptly to maintenance requests and ensure minimal disruption to hotel operations. Conduct regular inspections to identify and resolve maintenance issues proactively. Support preventive maintenance programs to maximize equipment reliability and performance. Ensure compliance with health, safety, and engineering standards and regulations. Maintain accurate maintenance records and coordinate with contractors and suppliers when required. Coach and develop team members while promoting a culture of safety, teamwork, and service excellence.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Degree in Mechanical, Electrical, Civil Engineering, or a related technical field. Minimum 3 5 years of engineering or maintenance experience, including supervisory experience in a hotel or hospitality environment. Strong knowledge of building systems, including HVAC, electrical, plumbing, and mechanical equipment. Excellent troubleshooting, organizational, and leadership skills. Ability to work effectively in a fast-paced, multicultural environment. Previous experience with an international hotel brand is an advantage.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic IT professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As an IT Supervisor your role will include key responsibilities such as:<br><br>• Monitor the operation and security of all computer hardware and ensure that it is operating properly<br>• Serve as primary contact for all servicing of computers, printers, etc.<br>• Maintain a sufficient inventory of all office and computer supplies<br>• Maintain all hardware and software logs updated as per departmental working procedures<br>• Maintain the documentation of all hardware configuration and inventory<br>• Maintain the documentation of the telephone system configuration and all MPT lines<br>• Understand all the department working procedures and perform the related tasks as described<br>• Carry out the repairs and maintenance of all PCs, printers, telephones, interactive system, key lock system, etc.<br>• Maintain all users access request and authorizations (Win2000, E-mail, Opera, Micros, Novell)<br>• Respond to all users request and provide them with adequate support</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p>Follow</p><p></p>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p>Follow</p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Control the Food and Beverage outlets in terms of wastage, pilferage and efficiency.</p><p>Prepare variance analysis for food &amp; beverage and communicating with relevant parties.</p><p>Check the cost of sales in all F&amp;B outlets and ensure that costs are within budget and not under the cost</p><p>Preparing Daily Food and Beverage report if there is anything under cost.</p><p>Submit Monthly F&amp;B Report for management review.</p><p>Conduct surprise spot checks at all F&amp;B outlets If there is waste by employees</p><p>Participate in stock taking in any department</p><p>Check and ensure that no material is issued out from the store without requisition or approval from the respective department head.</p><p>Count, weigh or measure items of incoming orders in order to verify information against invoices, orders, bills or other records</p><p>Perform regular material warehouse audits to ensure that material is undamaged and maintained neatly throughout the stores</p><p>Ensure that all documents and material received in the stores or directly delivered to operation are of satisfactory quality</p><p>daily check for cost for the raw material received if there is any change in price</p></div></section>

 Control the Food and Beverage outlets in terms of wastage, pilferage and efficiency. <br> Prepare variance analysis for food & beverage and communicating with relevant parties. <br> Check the cost of sales in all F&B outlets and ensure that costs are within budget and not under the cost <br> Preparing Daily Food and Beverage report if there is anything under cost. <br> Submit Monthly F&B Report for management review. <br> Conduct surprise spot checks at all F&B outlets If there is waste by employees <br> Participate in stock taking in any department <br> Check and ensure that no material is issued out from the store without requisition or approval from the respective department head. <br> Count, weigh or measure items of incoming orders in order to verify information against invoices, orders, bills or other records <br> Perform regular material warehouse audits to ensure that material is undamaged and maintained neatly throughout the stores <br> Ensure that all documents and material received in the stores or directly delivered to operation are of satisfactory quality <br> daily check for cost for the raw material received if there is any change in price

<p><h4>Aspire Software is looking for a Senior Software Developer to join our team in Lebanon.</h4> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>What your day will look like:</h4> <ul> <li>A Computer Science/Software Engineering degree, or equivalent experience</li> <li>5+ years overall backend development experience</li> <li>Demonstrated proficiency using AI tools for development</li> <li>Node.js (Nest.js/Next.js/Express) or Python (Flask/Django), NoSQL databases (MongoDB)</li> <li>Experience creating enterprise web applications on AWS with strong knowledge of: API Gateways, Lambda Function, Cognito, Amplify, Application Load Balancers, ECS/EKS</li> <li>Experience building AWS architectures for web applications using VPCs, IAM security policies, Kubernetes, Docker and MongoDB Atlas</li> </ul> <h4>Requirements</h4> <ul> <li>Excellent troubleshooting skills and ability to work under pressure (i.e. site outages)</li> <li>You are detail and results-oriented, self-motivated, and persistent</li> <li>You have analytical, problem-solving, and decision-making skills</li> <li>Excellent interpersonal and communication (verbal and written) skills</li> <li>You enjoy a challenge and are curious, with a passion for innovating</li> </ul></p><p></p>

<p>Chami Shipping &amp; Custom Clearance is looking for an Operation Officer to join our team. The successful candidate will be responsible for handling deliveries, transporting documents, and supporting daily operational activities.</p><p><b>Key Responsibilities</b></p><ul><li>Contact and visit customers and shipping agencies as required.</li><li>Deliver and collect documents, customs files, and cash payments as assigned.</li><li>Handle assigned tasks related to import and export customs clearance processes.</li><li>Ensure the timely and secure transportation of documents and cash.</li><li>Maintain effective communication with team members, clients, and external partners.</li><li>Support daily operational activities as needed.</li><li>Assist in maintaining positive relationships with customers and business partners.</li><li>Follow company procedures and comply with assigned schedules and routes.</li></ul><p><b>Qualifications &amp; Skills</b></p><ul><li>Valid Lebanese driving license.</li><li>Own motorcycle is preferred.</li><li>Good knowledge of Lebanese roads and areas.</li><li>Responsible, punctual, and trustworthy.</li><li>Positive attitude and good communication skills.</li><li>Ability to work independently and as part of a team.</li><li>Previous driving or delivery experience is an advantage but not required.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Valid Lebanese driving license.</li><li>Own motorcycle is preferred.</li><li>Good knowledge of Lebanese roads and areas.</li><li>Responsible, punctual, and trustworthy.</li><li>Positive attitude and good communication skills.</li><li>Ability to work independently and as part of a team.</li><li>Previous driving or delivery experience is an advantage but not required.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> *Role Overview*<br> We're looking for a detail-oriented E-Commerce Accountant to manage our day-to-day financials, reconcile multi-channel revenue streams, and keep our books clean across all markets. You'll be the financial backbone of a high-volume COD and digital payments operation.<br> <br> *Key Responsibilities*<br> <br> • Record and reconcile daily sales and revenue across all Shopify stores (UAE, KSA, Iraq, Lebanon, Jordan)<br> • Manage and reconcile COD cash collections — coordinate directly with fulfillment centers in Iraq, Lebanon, and Jordan to track cash boxes, confirm collected amounts, and flag discrepancies<br> • Reconcile digital payment channels in UAE and KSA: Stripe, Tamara (BNPL), and Tabby (BNPL) — accounting for platform fees and settlement timelines for each<br> • Track and categorize Meta advertising costs per country<br> • Maintain accurate books on QuickBooks (Online or Desktop)<br> • Prepare weekly and monthly P&amp;L reports per market<br> • Monitor and account for COD failure/return rates<br> • Manage accounts payable: suppliers, fulfillment partners, and service providers<br> • Assist with VAT compliance in UAE and KSA<br> • Flag cash flow risks and provide actionable financial summaries to management<br> <br> *Requirements*<br> <br> • 2+ years of accounting experience, preferably in e-commerce or retail<br> • Hands-on experience with QuickBooks (mandatory)<br> • Familiarity with Shopify reports and order data (mandatory)<br> • Understanding of COD operations and fulfillment center reconciliation<br> • Experience with payment gateways (Stripe, Tamara, Tabby) and their fee structures is a strong plus<br> • Proficient in Excel / Google Sheets<br> • Strong attention to detail — you'll be handling multi-currency, multi-country financials<br> • Arabic and English proficiency preferred<br> <br> *What Makes This Role Unique*<br> You won't just be bookkeeping — you'll be managing real cash flowing through fulfillment centers across 5 countries, reconciling BNPL platforms, and giving leadership the financial clarity they need to make fast decisions.<br> <br> *Location:* Remote / Hybrid<br> *Reports to:* Founder<br> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">• *QuickBooks* — chart of accounts setup, journal entries, bank reconciliation, reporting<br> • *Shopify Finance* — reading payout reports, reconciling orders, refunds, and discounts per store<br> • *COD Reconciliation* — experience tracking cash-on-delivery collections through third-party fulfillment centers; ability to match dispatch vs. delivered vs. collected amounts<br> • *Payment Gateway Accounting* — understanding how Stripe, Tamara, and Tabby settle funds, deduct fees, and handle refunds/chargebacks<br> • *Multi-Country Bookkeeping* — comfortable working across different currencies (USD, AED, SAR, IQD, LBP, JOD) and consolidating into a single reporting currency<br> • *Ad Spend Tracking* — logging and categorizing Meta (Facebook/Instagram) ad costs by country and attributing them to the correct P&amp;L<br> • *Excel / Google Sheets* — pivot tables, VLOOKUP, data cleaning — you'll be handling raw export files regularly<br> • *VAT &amp; Tax Awareness* — basic understanding of UAE and KSA VAT requirements<br> • *Analytical Mindset* — ability to spot anomalies in cash flow, flag unusual COD failure spikes, and surface insights proactively<br> • *Communication* — comfortable liaising with fulfillment center operations teams in Arabic and English to resolve cash discrepancies quickly<br> </div>

<p><h4>Aspire Software</h4> <p>Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the role</h4> <p>This is an entry-to-early-career role for someone with a foundational technical skill set who is eager to build hands-on experience in solution delivery, data engineering, and cloud technologies within a compliance software environment. Working under the guidance of senior implementation specialists and solution architects, you will support client implementations end-to-end — from translating requirements into configured solutions, to building and testing data pipelines, to assisting with go-live and post-launch support. You will collaborate closely with product, engineering, customer success, and professional services teams, with regular mentorship and code/config review from senior team members.</p> <h4>Requirements</h4> <ul> <li>Strong technical background in software implementation, integrations, APIs, SQL, and data analysis.</li> <li>Good understanding of accounting principles and financial reporting concepts.</li> <li>Ability to interpret financial data and translate business requirements into technical configurations and reporting solutions.</li> <li>Configure solutions to support financial reporting, budgeting, forecasting.</li> <li>Support the design and deployment of AI-powered financial analytics, dashboards, and reporting solutions.</li> </ul></p><p></p>

<p>We are looking for a motivated, organized, and professional Secretariat / Administrative Assistant to join our audit firm. The successful candidate will provide administrative support, maintain accurate records, assist the audit team, and help ensure the efficient day-to-day operation of the office.</p><p><strong>Key Responsibilities</strong></p><ul><li>Organize, maintain, and file client documents (physical and electronic).</li><li>Prepare, edit, and format documents using Microsoft Word.</li><li>Create and maintain spreadsheets, reports, and databases using Microsoft Excel.</li><li>Answer telephone calls and greet clients in a professional manner.</li><li>Manage incoming and outgoing correspondence, emails, and courier services.</li><li>Schedule meetings, appointments, and maintain office calendars.</li><li>Provide administrative support to auditors and management.</li><li>Maintain confidentiality of client information and firm records.</li><li>Perform other general administrative and secretarial duties as assigned.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications and Requirements</strong></p><ul><li>Age: Preferably 22 40 years.</li><li>Previous experience in a secretarial or administrative position is preferred; experience in an audit or accounting firm is an advantage.</li><li>Excellent knowledge of Microsoft Word and Microsoft Excel.</li><li>Experience in document filing and records management.</li><li>Typing speed of at least 50 words per minute (WPM).</li><li>Strong organizational and time management skills.</li><li>Good communication and interpersonal skills.</li><li>Ability to work under pressure, manage multiple tasks, and meet deadlines.</li><li>Professional appearance, positive attitude, and a high level of integrity.</li><li>High school diploma or vocational/business administration certificate; a college degree is an advantage.</li></ul>