مراقب وثائق

<p>KEY RESPONSIBILTIES Create, update, and maintain employee master data, payroll records, and other employee information within the HR and payroll systems, ensuring data accuracy and completeness. Monitor daily employee attendance, coordinate with project teams to resolve attendance discrepancies, and ensure attendance records are accurately reflected in payroll calculations. Process monthly payroll accurately and on schedule, including salaries, allowances, overtime, deductions, bonuses, and other payroll-related transactions. Calculate and process final settlements, end-of-service benefits, leave encashments, and other employee entitlements in accordance with applicable labor laws and company policies. Investigate and resolve payroll discrepancies, employee inquiries, and payroll system issues promptly while ensuring a high level of customer service. Ensure all payroll transactions are properly documented, reconciled, authorized, and supported by the required approvals and records. Maintain compliance with applicable labor laws, tax regulations, statutory requirements, and internal company policies governing payroll administration. Support internal and external audits by providing payroll documentation, reports, reconciliations, and other required information. Maintain strict confidentiality of employee information, payroll records, and all sensitive company data. Participate in payroll system testing, upgrades, process improvements, and the implementation of best practices to enhance payroll accuracy and efficiency. Collaborate effectively with Human Resources, Finance, and project teams to ensure accurate employee data and smooth payroll operations.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Bachelor s degree in Accounting, Finance, Human Resources, or a related field. 3 to 4 years of experience in payroll administration. Knowledge of payroll software, accounting systems, employment legislation, and tax regulations. Proficiency in Microsoft Excel and other Microsoft Office applications. Strong numerical, analytical, and reconciliation skills with high attention to detail and accuracy. Excellent organizational and time-management abilities. Ability to maintain confidentiality and handle sensitive information professionally. Good communication and interpersonal skills. Strong problem-solving skills and ability to work effectively under pressure.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a detail-oriented and proactive Junior Operations Officer to join our operations team in the freight forwarding industry. The ideal candidate will assist in coordinating and managing day-to-day logistics operations, ensuring that shipments are processed efficiently, on time, and in compliance with industry regulations. This role offers an excellent opportunity to learn and grow in the dynamic field of freight forwarding and logistics.</p><p>Key Responsibilities:</p><ul><li>Shipment Coordination: Assist in the planning, scheduling, and execution of shipments, ensuring all logistics processes run smoothly, from booking to delivery.</li><li>Documentation Management: Prepare, review, and manage all necessary shipping documents, including bills of lading, customs declarations, invoices, and packing lists.</li><li>Customer Communication: Liaise with clients, suppliers, and carriers to provide updates on shipment status, resolve any issues, and ensure timely delivery.</li><li>Compliance &amp; Regulation: Ensure that shipments comply with relevant customs regulations, import/export laws, and company policies.</li><li>Proper Invoicing: ensures accurate billing by clearly detailing the shipment charges, including freight rates, and additional fees, in accordance with agreed terms and conditions.</li><li>Tracking &amp; Reporting: Monitor the status of shipments in real time, ensuring that deadlines are met, and provide regular updates to clients and senior staff. Prepare operational reports as required.</li><li>Collaboration: Work closely with other departments, such as sales, customer service, and finance, to ensure seamless coordination of logistics activities.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Logistics, Supply Chain Management, Business, or a related field (or equivalent practical experience).</li><li>Some experience in logistics, shipping, or supply chain operations is a plus, but not required.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to work under pressure and manage multiple tasks simultaneously.</li><li>Excellent communication and problem-solving skills.</li><li>Basic understanding of international shipping processes and customs procedures is an advantage.</li><li>Proficient in Microsoft Office Suite; experience with logistics software is a plus.</li></ul><p>Personal Attributes:</p><ul><li>A proactive and eager-to-learn attitude.</li><li>Team-oriented with a positive, solution-focused mindset.</li><li>Able to work independently with minimal supervision.</li><li>Strong work ethic and a willingness to take on new challenges.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Strong rights, holistic protection: Improved standards for GBV survivors in the MENA region BMZ Position : Regional GBV Toolkit and Capacity Building Consultancy Requirement : Regional Assessment, GBV Resource Toolkit Development, and Capacity Building for Safe Spaces in the MENA Region Location of implementation : Beirut-based with travel to Jordan, Tunisia, and Morocco Duration of assignment : 18 months (approximately 60 working days, non-consecutive)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h3>Skills required</h3><p>The consultant/firm must demonstrate the following qualifications and experience:</p><ul><li>Advanced university degree in a relevant field such as gender studies, social sciences, international development, public health, human rights, or a related discipline.</li><li>A minimum of 10 years of professional experience in GBV programming, including both prevention and response, in the humanitarian or development sector.</li><li>Demonstrated expertise in GBV shelter management, service delivery standards, and survivor-centered approaches, with direct experience in at least two of the five target countries (Lebanon, Jordan, OPT, Tunisia, Morocco).</li><li>Proven experience conducting institutional and capacity assessments of civil society organizations, preferably in the GBV or protection sector.</li><li>Demonstrated experience developing operational toolkits, standard operating procedures, or programmatic guidance documents for GBV or protection actors.</li><li>Proven track record in designing and delivering capacity-building programmes, including training curricula development, facilitation, and post-training mentoring.</li><li>Strong knowledge of international GBV frameworks and standards, including the IASC Guidelines on GBV, the GBV Minimum Standards, and survivor-centered approaches.</li><li>Familiarity with the legal, institutional, and socio-cultural contexts governing GBV response in the MENA region, including the role of state and non-state actors in shelter provision.</li><li>Experience working with or coordinating among multiple country-level partners in a regional programme context.</li><li>Excellent analytical, writing, and communication skills in English. Arabic fluency is required. French is a strong advantage.</li><li>Ability to travel to the target countries for assessment, consultation, and training delivery.</li><li>If applying as a firm, the proposal should clearly indicate the team composition, roles, and relevant experience of each proposed team member.</li></ul><p></p></section>

Job Purpose <br>The Senior Warehouse Manager is responsible for the overall management and performance of the Central Warehouse in Hadath, ensuring the efficient receiving, storage, stock, order preparation, and distribution of all company inventory. <br>The role oversees all warehouse operations across multiple storage categories, including Raw Materials, Packaging Materials, FMCG Supermarket Products, Fresh & Frozen Products, Non-Food Items, Operational Supplies, and Company Assets, ensuring inventory accuracy, product quality, operational efficiency, and compliance with company policies and food safety standards. <br>The Senior Warehouse Manager leads warehouse personnel, optimizes warehouse capacity and productivity, maintains inventory integrity, and ensures the timely and accurate replenishment of all company branches and operational departments. The role works closely with Procurement, Production, Quality Assurance, Inventory Control, Logistics, Finance, and Branch Operations to support uninterrupted business operations and achieve the company's operational objectives. <br>Scope of Responsibility <br>The Senior Warehouse Manager is responsible for the management and control of all warehouse areas, including but not limited to: <br>• Raw Materials Warehouse <br>• Packaging Materials Warehouse <br>• FMCG & Supermarket Products Warehouse <br>• Chilled Storage <br>• Frozen Storage <br>• Dry Storage <br>• Non-Food Items Warehouse <br>• Cleaning Chemicals Storage <br>• Returned Goods Area <br>• Dispatch & Staging Area <br> <br>Main Responsibilities <br>Warehouse Operations <br>• Direct and oversee all warehouse operations across all storage categories. <br>• Ensure the efficient receipt, storage, replenishment, picking, packing, and dispatch of all products. <br>• Develop and implement warehouse policies, procedures, and Standard Operating Procedures (SOPs). <br>• Optimize warehouse space utilization while maintaining product accessibility and safety. <br>• Ensure products are stored under the required environmental and temperature conditions. <br>• Monitor warehouse productivity and implement continuous improvement initiatives. <br>Inventory Management <br>• Maintain accurate inventory records for all product categories. <br>• Ensure all inventory movements are recorded accurately in the ERP system. <br>• Monitor stock levels and coordinate replenishment requirements. <br>• Lead cycle counts and annual physical inventories. <br>• Investigate inventory discrepancies and implement corrective actions. <br>• Ensure FIFO and FEFO principles are consistently applied where applicable. <br> <br>Receiving & Dispatch <br>• Oversee the receiving of products from local and international suppliers. <br>• Ensure all incoming goods are inspected and verified against purchase orders and delivery documents. <br>• Ensure timely preparation and dispatch of branch orders and internal transfers. <br>• Monitor loading activities to ensure accuracy and prevent product damage. <br> <br>Team Leadership <br>• Lead, mentor, and develop warehouse managers, supervisors, storekeepers, inventory controllers, and warehouse staff. <br>• Allocate resources effectively to meet operational demands. <br>• Conduct performance evaluations and identify training and development needs. <br>• Foster a culture of accountability, teamwork, and continuous improvement. <br> <br>Quality, Food Safety & Compliance <br>• Ensure compliance with HACCP, GMP, company quality standards, and regulatory requirements. <br>• Maintain warehouse cleanliness and organization. <br>• Ensure proper product traceability and stock rotation. <br>• Support internal and external audits and implement corrective actions. <br> <br>Health & Safety <br>• Promote a safe working environment and ensure compliance with occupational health and safety regulations. <br>• Ensure warehouse equipment is properly maintained and operated safely. <br>• Conduct regular warehouse safety inspections. <br> <br>Reporting & Performance <br>• Monitor warehouse KPIs and prepare regular operational reports. <br>• Analyze warehouse performance and recommend process improvements. <br>• Manage warehouse operating costs while maintaining service levels

Location <br>Chtaura <br> <br>Position Summary <br>Responsible for meeting customers’ needs in a timely manner by providing high quality service including efficient and accurate transaction processing by following OMT standards and procedures. Also responsible for managing cash balances, receiving and paying out money, as well as accurately keeping records of various financial transactions. <br>Primary Duties and Responsibilities <br>Cash management & transactions processing <br> <br>Maintains and ensures cash safety and availability according to predefined limits at all times. Ensures processing customers’ transactions and money transfers effectively <br>Balances cash drawers in accordance with OMT procedures and regulations and coordinates with colleagues regarding cash replenishments <br>Balances currency in cash drawers and calculates daily transactions; Generates statement of account and compares physical counted money to the system daily balance <br>Pays out money after verifying information provided for sending/receiving money and that written and numerical amounts agree <br>Verifies other information such as dates, sender/receiver’s names, identification of the persons receiving payments and the legality of the documents presented <br>Processes & records transactions, generates receipts and signs them with customer <br>Informs customers about foreign currency regulations and computes transaction fees for currency exchanges <br>Collects, archives and sends all receipts and necessary documents provided by customers to OMT head office <br>Customer Service Excellence <br> <br>Provides and sustains high customer service quality by building positive relationship with customers and by promoting OMT services <br>Greets and serves customers ensuring highest standards of customer service <br> Ensures all promotional items are well displayed and in a good condition <br>Explains, promotes, sells/cross-sells OMT products & services such as prepaid cards, post-paid lines and other services; advises customers when needed <br>Represents OMT in a manner that maintains and expands positive relations with all customers, potential customers and co-workers <br>Reports customers’ feedback & claims on any OMT service <br>Knowledge & Teaming <br> <br>Maintains and expands knowledge in OMT services and operating model; uses knowledge to handle new situations <br>Understands the roles of OMT departments and functions <br>Exhibits politeness and patience when dealing with conflict and difficult situations at the branch <br>Interacts effectively with the team and people of all levels <br>Reaches out to help others <br>Knowledge, Skills, and Abilities <br>Qualifications: <br> <br>• University Degree, TS Degree or equivalent in experience <br> <br>Technical Skills: <br> <br>• Proficiency in English and Arabic; French is a plus <br> <br>• Ability to identify and resolve discrepancies and to notice questionable trends or frauds in cash and transactions <br> <br>• Proficiency in Microsoft Office as well as accounting software programs <br> <br>• Experience in handling cash and customer service is preferable <br> <br> <br>Overall experience: <br> <br>• 0-3 years

Job Title <br>Teller <br> <br>Location <br>Beirut <br> <br>Position Summary <br>Responsible for meeting customers’ needs in a timely manner by providing high quality service including efficient and accurate transaction processing by following OMT standards and procedures. Also responsible for managing cash balances, receiving and paying out money, as well as accurately keeping records of various financial transactions. <br> <br>Primary Duties and Responsibilities <br> <br>Cash management & transactions processing <br> <br>Maintains and ensures cash safety and availability according to predefined limits at all times. Ensures processing customers’ transactions and money transfers effectively <br>Balances cash drawers in accordance with OMT procedures and regulations and coordinates with colleagues regarding cash replenishments <br>Balances currency in cash drawers and calculates daily transactions; Generates statement of account and compares physical counted money to the system daily balance <br>Pays out money after verifying information provided for sending/receiving money and that written and numerical amounts agree <br>Verifies other information such as dates, sender/receiver’s names, identification of the persons receiving payments and the legality of the documents presented <br>Processes & records transactions, generates receipts and signs them with customer <br>Informs customers about foreign currency regulations and computes transaction fees for currency exchanges <br>Collects, archives and sends all receipts and necessary documents provided by customers to OMT head office <br>Customer Service Excellence <br> <br>Provides and sustains high customer service quality by building positive relationship with customers and by promoting OMT services <br>Greets and serves customers ensuring highest standards of customer service <br> Ensures all promotional items are well displayed and in a good condition <br>Explains, promotes, sells/cross-sells OMT products & services such as prepaid cards, post-paid lines and other services; advises customers when needed <br>Represents OMT in a manner that maintains and expands positive relations with all customers, potential customers and co-workers <br>Reports customers’ feedback & claims on any OMT service <br>Knowledge & Teaming <br> <br>Maintains and expands knowledge in OMT services and operating model; uses knowledge to handle new situations <br>Understands the roles of OMT departments and functions <br>Exhibits politeness and patience when dealing with conflict and difficult situations at the branch <br>Interacts effectively with the team and people of all levels <br>Reaches out to help others <br>Knowledge, Skills, and Abilities <br>Qualifications: <br> <br>• University Degree, TS Degree or equivalent in experience <br> <br>Technical Skills: <br> <br>• Proficiency in English and Arabic; French is a plus <br> <br>• Ability to identify and resolve discrepancies and to notice questionable trends or frauds in cash and transactions <br> <br>• Proficiency in Microsoft Office as well as accounting software programs <br> <br>• Experience in handling cash and customer service is preferable <br> <br>Overall experience: <br> <br>• 0-3 years

Job Title: HR Assistant <br> <br>Department: Human Resources <br>Reports To: HR Manager <br>Employment Type: Full-Time <br> <br>Job Summary <br>We are seeking a motivated and detail-oriented HR Assistant to support the Human Resources department, with a primary focus on recruitment and training & development activities. The ideal candidate will assist in sourcing, screening, and coordinating candidates, as well as supporting the planning and execution of employee training programs. This role is well-suited for a candidate with a strong academic background in HR or Management and 1 to 3 years of relevant experience. <br> <br>Key Responsibilities <br> <br>Recruitment <br> <br>Assist in posting job vacancies on various platforms (job boards, social media, company website). <br>Screen resumes and applications to shortlist qualified candidates. <br>Coordinate and schedule interviews between candidates and hiring managers. <br>Conduct initial phone screenings to assess candidate fit. <br>Communicate with candidates throughout the recruitment process, ensuring a positive candidate experience. <br>Maintain and update the recruitment tracker/database with candidate status and pipeline progress. <br>Support in drafting job offers and coordinating pre-employment requirements (documents, references, etc.). <br>Assist in onboarding new hires, including preparing orientation materials and documentation. <br> <br>Training & Development <br> <br>Assist in identifying training needs across departments in coordination with the HR Manager. <br>Support the planning, scheduling, and logistics of internal and external training sessions. <br>Prepare training materials, presentations, and attendance records. <br>Track employee participation and maintain training records/files. <br>Collect feedback post-training and assist in evaluating training effectiveness. <br>Coordinate with external training providers/vendors when needed. <br> <br>General HR Support <br> <br>Maintain confidentiality of employee and candidate records. <br>Assist with other HR administrative tasks as needed (personnel files, HR correspondence, reports). <br>Support employee relations initiatives and internal communications. <br> <br>Qualifications & Requirements <br> <br>Bachelor's Degree in Human Resources Management, Business Administration, or related field. <br>1 to 3 years of experience in an HR role, preferably with exposure to recruitment and/or training functions. <br>Strong communication skills, both written and verbal (Arabic and English preferred). <br>Excellent organizational and multitasking abilities. <br>Proficiency in MS Office (Word, Excel, PowerPoint); familiarity with HR software/ATS is a plus. <br>High level of discretion and professionalism in handling confidential information. <br>Strong interpersonal skills with the ability to interact professionally with candidates and employees at all levels. <br>Detail-oriented with strong follow-up skills. <br> <br>Key Competencies <br> <br>Team player with a proactive attitude. <br>Ability to work under pressure and meet deadlines. <br>Strong problem-solving and coordination skills

Job Summary <br> <br>We are looking for a highly organized, proactive, and versatile Office & Executive Support Coordinator to manage the day-to-day administrative operations of the office while providing direct support to management and the COO. <br> <br>The ideal candidate is detail-oriented, reliable, well-organized, and comfortable handling a variety of administrative, executive support, office management, social media, and basic accounting tasks. <br> <br>Key Responsibilities <br> <br>Office Administration & Management <br> <br>Manage the daily administrative operations of the office. <br>Ensure the office is organized, clean, well-stocked, and running efficiently. <br>Manage office supplies, stationery, kitchen supplies, and other office needs. <br>Coordinate purchases, suppliers, maintenance, and office services. <br>Handle general office paperwork, filing, documentation, and administrative records. <br>Maintain organized physical and digital office files. <br>Assist with correspondence, documents, forms, and other administrative tasks. <br> <br>Executive & Management Support <br> <br>Provide administrative and organizational support to the Manager. <br>Assist with scheduling, meetings, appointments, follow-ups, and correspondence. <br>Help prepare documents, presentations, reports, and meeting materials. <br>Follow up on pending tasks and ensure important matters are properly tracked. <br>Provide day-to-day administrative support to the COO. <br>Assist the COO with various operational and administrative tasks as required. <br> <br>Social Media Support <br> <br>Support the social media team with ideas and content suggestions. <br>Contribute ideas for social media posts, campaigns, and office/company activities. <br>Assist in collecting information, photos, and materials needed for social media content. <br>Help coordinate internal activities that can be used for company communication and social media. <br> <br>Basic Accounting & Financial Administration <br> <br>Assist the accounting department with basic administrative and accounting tasks. <br>Prepare and organize invoices, receipts, payment records, and related documents. <br>Assist with filing and maintaining financial documentation. <br>Follow up on basic administrative matters related to invoices and payments when required. <br>Requirements <br>Previous experience in office administration, executive assistance, or a similar role. <br>Excellent organizational and time-management skills. <br>Strong attention to detail and ability to multitask. <br>Good written and verbal communication skills. <br>Proficiency in Microsoft Office / Google Workspace. <br>Ability to handle confidential information professionally. <br>Basic knowledge of accounting and financial administration is an advantage. <br>Good understanding of social media and content ideas is an advantage. <br>Proactive, responsible, flexible, and able to work independently. <br>Ability to prioritize tasks and work in a fast-paced environment. <br>Key Qualities <br>Highly organized and detail-oriented <br>Proactive and resourceful <br>Trustworthy and discreet <br>Good communication and interpersonal skills <br>Flexible and willing to support different departments <br>Strong follow-up and problem-solving skills <br>Positive and professional attitude

We're looking for a dynamic, hands-on Brand Manager for a well-established FMCG, to take ownership of their brands in the market. <br> <br>You'll turn strategy into action: building marketing plans, bringing brands to life in stores, working closely with sales, and tracking results to keep growing the business. <br> <br>What you'll do <br> <br>*Brand strategy & planning <br> <br>-Develop and implement the annual marketing plan in agreement with top management. <br>-Prepare product and market requirement documents (PRDs and MRDs) for new brands, comparing them and highlighting the key differences. <br>-Manage the marketing budget and track return on spend. (added) <br> <br>*Market & customer insight <br> <br>-Spend regular time in the field with customers, outlets and prospects, and share clear feedback with the team. <br>-Keep a close eye on competitors and market trends, and recommend actions accordingly. <br> <br>*In-store & trade marketing <br> <br>-Develop point-of-sale materials and in-store communication. <br>-Oversee merchandising so brands are well displayed and presented in every outlet. <br>-Monitor stock levels and coordinate product reordering to avoid shortages. <br> <br>*Campaigns & communication <br> <br>-Plan and run marketing campaigns, activations and events. <br>-Book and follow up on media, keeping plans and schedules up to date. <br>-Coordinate social media and digital content with internal teams or agencies. (added) <br>-Manage relationships with creative, media and event agencies. (added) <br> <br>*Sales partnership & performance <br> <br>-Work closely with the sales team to align brand plans with sales targets. <br>-Build and maintain good relationships with brand principals and suppliers. (added) <br>-Track sales, KPIs and campaign results, and report regularly to top management with clear recommendations. <br> <br>-Other related tasks may be assigned as needed. <br> <br>What we're looking for <br> <br>-A bachelor's degree in Marketing or a related field. <br>-At least 4 years of experience in a similar Brand Management role, ideally in FMCG, retail or distribution. <br>-A strong command of marketing tools, from trade marketing to digital. <br>-Strong analytical skills, using data to make decisions. <br>-Excellent presentation, communication and persuasion skills. <br>-Well organised, able to plan and prioritise several projects at once. <br>-Dynamic, creative and proactive, with good judgement. <br>-Comfortable with Microsoft Office; knowledge of Meta Business Suite or similar tools is a plus. <br>-Fluent in Arabic and English; French is a plus

We are looking for an experienced Electrical Project Manager to oversee and manage electrical projects from planning and design through execution, testing, commissioning, and handover. The successful candidate will be responsible for ensuring projects are delivered safely, on time, within budget, and in accordance with approved specifications and quality standards. <br> <br>Responsibilities <br>Manage and coordinate all electrical works throughout the project lifecycle. <br>Review electrical drawings, specifications, BOQs, shop drawings, and technical documents. <br>Coordinate with consultants, clients, contractors, subcontractors, suppliers, and other project teams. <br>Prepare and monitor project schedules, work programs, and manpower requirements. <br>Supervise site electrical activities and ensure work is executed according to approved drawings and specifications. <br>Monitor project progress and ensure milestones and deadlines are achieved. <br>Coordinate electrical works with civil, mechanical, HVAC, plumbing, and other MEP disciplines. <br>Review material submittals, technical submissions, method statements, and shop drawings. <br>Ensure electrical installations comply with applicable codes, standards, and project requirements. <br>Monitor project costs, variations, material requirements, and subcontractor performance. <br>Identify technical issues, delays, risks, and potential conflicts and implement appropriate corrective actions. <br>Conduct regular site inspections and progress meetings. <br>Coordinate testing, commissioning, inspections, and final handover of electrical systems. <br>Prepare and review progress reports, technical reports, and project documentation. <br>Ensure proper implementation of health, safety, and environmental requirements. <br>Lead and supervise electrical engineers, supervisors, technicians, and subcontractors. <br>Maintain effective communication with the client and consultant and address technical or operational issues promptly. <br>Ensure as-built drawings, O&M manuals, warranties, and other handover documents are completed. <br> <br>Requirements <br>Bachelor’s degree in Electrical Engineering. <br>8–12+ years of experience in electrical construction/project management, preferably with a construction or contracting company. <br>Proven experience managing large-scale commercial, residential, hospitality, or mixed-use projects. <br>Strong knowledge of electrical systems, including LV/MV systems, power distribution, lighting, emergency systems, fire alarm, ELV, and related installations. <br>Strong knowledge of electrical codes, standards, and construction practices. <br>Experience in project planning, scheduling, cost control, and subcontractor management. <br>Ability to read and interpret electrical drawings, specifications, and BOQs. <br>Strong leadership, communication, coordination, and problem-solving skills. <br>Proficiency in AutoCAD, MS Office, and project management/scheduling software. <br>PMP certification or relevant professional certification is an advantage

Job Function <br>Review and optimize mechanical designs and prepare accurate engineering calculations, coordinated shop drawings, and BIM models for HVAC, Plumbing, and Fire Fighting systems using AutoCAD and Revit. Ensure compliance with project specifications, applicable codes, and company standards while supporting the successful execution of projects. <br> <br>Key Responsibilities <br>• Review contract documents, specifications, drawings, and project requirements. <br>• Review and optimize mechanical designs, engineering calculations, and system layouts for HVAC, Plumbing, and Fire Fighting systems. <br>• Prepare detailed and coordinated shop drawings and BIM models using AutoCAD and Revit. <br>• Perform equipment selection and engineering calculations, including HVAC load calculations, ventilation calculations, hydraulic calculations, and pipe and duct sizing. <br>• Coordinate mechanical systems with architectural, structural, electrical, plumbing, and other building disciplines to resolve clashes and ensure constructability. <br>• Prepare material schedules, equipment schedules, and technical submittals. <br>• Ensure compliance with project specifications, applicable codes, and client requirements. <br>• Review consultant comments and revise drawings accordingly. <br>• Attend coordination meetings and provide technical support during project execution. <br>• Support procurement and site teams by resolving technical queries and issuing drawing revisions when required. <br>• Support quantity take-offs from BIM models and shop drawings when required. <br> <br>Requirements <br>Technical Skills <br>• Strong knowledge of HVAC, Plumbing, and Fire Fighting systems. <br>• Knowledge of HVAC load calculations, hydraulic calculations, ventilation, and equipment selection. <br>• Familiarity with international standards and codes, including ASHRAE, NFPA, SMACNA, IPC/UPC, and NF. <br>• Proficiency in AutoCAD and Revit MEP. <br>• Knowledge of Navisworks is preferred. <br>• Experience with HVAC design software such as HAP or equivalent. <br>• Proficiency in Microsoft Office Suite. <br>Soft Skills <br>• Attention to detail and accuracy. <br>• Strong analytical and problem-solving skills. <br>• Excellent communication and interpersonal skills. <br>• Teamwork and collaboration. <br>• Time management and ability to work under pressure. <br>• Adaptability and willingness to learn. <br>• Professionalism, integrity, and accountability. <br>• Self-motivation and reliability. <br>Prerequisites <br>• Bachelor’s degree in Mechanical Engineering. <br>• Minimum 3–5 years of experience in mechanical design and shop drawing preparation. <br>• Experience in HVAC, Plumbing, and Fire Fighting system design. <br>• Proficiency in AutoCAD, Revit MEP, and Microsoft Office. <br>• Knowledge of HAP is an advantage. <br>• Good command of both English and French is required

Location: Lebanon — Remote <br>Company: Texas-based Engineering Company <br>Position: Full-Time <br>Schedule: Monday–Friday <br> <br>We are seeking an experienced Civil / Architectural Engineer or CAD Draftsman based in Lebanon to work remotely with an established engineering company based in Texas, USA. <br> <br>This is a hands-on technical position. We are looking for someone who can take project information, measurements, sketches, and instructions and turn them into accurate professional drawings, plans, 3D models, and renderings. <br> <br>Responsibilities <br>Prepare and revise AutoCAD drawings <br>Produce 2D construction and engineering plans <br>Create AutoCAD 3D models <br>Produce professional 3D renderings and visualizations <br>Prepare civil engineering drawings <br>Prepare architectural drawings and floor plans <br>Modify existing plans based on engineer/client comments <br>Assist with construction documents and drawing sets <br>Coordinate remotely with engineers and project staff in Texas <br>Maintain organized project files and drawing versions <br>Complete assignments accurately and on schedule <br>Required Qualifications <br>Strong AutoCAD experience — required <br>AutoCAD 3D experience — required <br>Experience producing professional renderings — required <br>Strong background in civil and/or architectural drafting <br>Engineering, architecture, or related technical degree preferred <br>Several years of professional drafting/design experience <br>Ability to read and understand architectural and engineering plans <br>Excellent attention to detail and accuracy <br>Good written and spoken English <br>Ability to work independently with limited supervision <br>Comfortable working with a U.S.-based engineering team <br>Technology Requirements <br> <br>Because this is a fully remote position, candidates must have: <br>Fast and reliable home internet <br>Reliable computer capable of handling AutoCAD, 3D modeling, and rendering <br>Reliable electricity and a backup power solution <br>Ability to participate in video calls and communicate consistently during working hours <br>Strong Preference for Candidates With <br>Civil engineering experience <br>Architectural design/drafting experience <br>U.S. construction or engineering project experience <br>Experience with Revit, SketchUp, 3ds Max, Lumion, or similar software <br>Experience preparing permit/construction drawing sets <br>Understanding of U.S. construction standards and drawing conventions <br> <br>How to Apply <br>Please send the list below to tohmeva@gmail.com, or, alternatively, send it to my WhatsApp at +63 915 900 2538. <br>Your CV/resume <br>Portfolio or samples of AutoCAD drawings <br>Examples of 3D models and renderings <br>List of software you are proficient in <br>Years of professional experience <br>Current location in Lebanon <br>Expected monthly salary in USD <br>Internet speed and backup power setup <br>Earliest available start date

<p>Submission guidelines The screening process will be completed within the four coming weeks; Due to the large volume of applicants, we are unable to respond to application queries, only shortlisted candidates will be contacted. The ICRC is committed to creating an inclusive working environment for all its employees. Inclusion is embedded in the principles and values of the Movement as it is committed to non-discrimination, as confirmed by the principles of humanity and impartiality, and is open to all, as confirmed by the principle of unity. We are continually taking steps to improve diversity and inclusion within the organization as well as ensure it is embedded in our programming. We are committed to ensuring fair and equitable recruitment and promotion opportunities for all individuals and welcome all qualified candidates to apply to positions at the ICRC. Further, we are committed to achieving gender parity for our staff in management positions, as part of our institutional strategy objectives related to inclusion. Recruitment &amp; Selection Process: 1. Written test 50% - Passing grade: 60/100 - Highest 5 graded-succeeding candidates to be considered for the interview 2. Interview 50% Total average weighted score will identify the candidate selected for the position Applicants must be legally eligible to work in Lebanon.</p><p>What we do Since 1863, the International Committee of the Red Cross (ICRC) has worked to preserve human dignity and relieve suffering caused by war and armed violence. In collaboration with our Red Cross and Red Crescent partners around the world, we do everything we can to deliver life-saving aid, reconnect families and locate missing people helping those who need it most, regardless of who they are and what side of the front line they are on. We engage with authorities and armed forces on all sides, often confidentially, pressing for access to detainees to improve their living conditions and urging compliance with international humanitarian law to protect non-combatants, including from digital threats.</p><p>Purpose The Emergency Room Nurse, as part of the ICRC Health team, serves in the Emergency Departments of South Governmental Hospitals, promoting and ensuring high quality care that meets national and international standards. S/he represents the ICRC in the hospital Emergency Departments, ensuring smooth and efficient cooperation with hospital teams and securing emergency patients access to and continuum of health care. S/he supports, coaches, and builds the capacity of emergency department health staff in their specific and general nursing care, meeting departmental goals and ICRC objectives. S/he contributes to a capacity and training strategy including SOPs, guidelines, rules &amp; regulations and promotes their practical implementation to improve the clinical management of patients and emergency preparedness.</p><p>Accountabilities &amp; functional responsibilities</p><ul><li>Collaborates with the hospital teams in the facilitation of access and continuum of health care, respecting ICRC pathways for vulnerable emergency patients.</li><li>Helps in the implementation and adaptation of patient documentation systems in the Emergency Departments.</li><li>Ensures smooth and efficient cooperation with the relevant ICRC and hospital counterparts in the Emergency Department and provides relevant support to both internal and external partners including audits, chart reviews, and other activities agreed on with hospital management.</li><li>Follows measurable goals of correct triage procedures, patient flow, and timely treatment.</li><li>Promotes and ensures high quality specific and general nursing care and clinical management meeting national and international standards, including direct patient care whenever needed.</li><li>Establishes a safe patient environment by implementing infection prevention and control measures, hygiene standards, and patient safety protocols (e.g. safe medication administration).</li><li>Contributes to a safe and conducive working environment in the Emergency Department, focusing on non-violent communication even under challenging conditions.</li><li>Builds the capacity of health staff in the Emergency Departments by supporting and coaching them in their daily performance. Performs and reports on daily patient rounds with the ICRC and hospital team, including emergency, wards, and high dependency units when relevant.</li><li>Contributes to the emergency department capacity and training strategy, including monitoring and lessons learned, meeting departmental goals and ICRC objectives, with a focus on acute trauma care.</li><li>Conducts weekly case reviews or educational activities directly related to emergency or trauma management.</li><li>Promotes staff training on the medical equipment available in the Emergency Department, ensuring proper use and maintenance.</li><li>Supports the development and the practical implementation of rules &amp; regulations, SOPs, and guidelines following national, international and ICRC standards to improve the clinical management of emergency patients.</li><li>Ensures rational use of drugs and consumables, oversees timely reordering, and follows up on emergency mass casualty stock and PPE supply in coordination with hospital staff.</li><li>Collects accurate data through timely completion and filing of predefined patient/hospital-related documents.</li><li>Participates effectively in the emergency-preparedness and response measures of the Emergency Departments (Mass casualty plan) and the entire hospital (contingency plans), including surveys and drills.</li></ul><p>Aspired trainings</p><ul><li>ER Related Training like :BLS and ACLS are a must have,</li><li>ERTC, BEC and MCM are an asset</li></ul><p>Certifications / Education required</p><ul><li>Bachelor s degree in Nursing</li><li>License to practice, Valid registration with the order of Nurses in Lebanon is required.</li></ul><p>Professional experience required</p><ul><li>3 to 5 years' overall work experience in a hospital, including 1 to 3 years' practice in ER</li></ul><p>Desired skills</p><ul><li>Leadership: Proficient</li><li>Accountability: Proficient</li><li>People Management : Proficient</li><li>Teamwork &amp; Collaboration: Proficient</li><li>Representing the ICRC: Proficient</li><li>Beneficiary &amp; Client focused: Proficient</li><li>Professional Ethics and Principled Approach: Proficient</li><li>Patient Care Skills: Proficient</li><li>Analytical thinking: Proficient</li><li>Infection Prevention and Control Knowledge and Practice: Proficient</li><li>Results and Quality Focus: Basic</li><li>Public Health Approach and Continuum of Care: Proficient</li></ul><p>Language</p><ul><li>Arabic: Native</li><li>English: Full professional working</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Nursing</li><li>License to practice, Valid registration with the order of Nurses in Lebanon is required.</li><li>3 to 5 years' overall work experience in a hospital, including 1 to 3 years' practice in ER</li><li>ER Related Training like :BLS and ACLS are a must have, ERTC, BEC and MCM are an asset</li><li>Arabic: Native</li><li>English: Full professional working</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>ROLE PURPOSE:&nbsp;</strong></span></p><br><p><span>To provide appropriate levels of security and internal controls over the organization’s resources (funds and PPE) and operations in compliance with the policies and standards of Save the Children Financial Manual. And ensure SCI sub-grants are well implemented and reported in conformity with the general accepted accounting principle and reporting standard.</span></p><br><p><span>In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.</span></p><br><p><span><strong>SCOPE OF ROLE:</strong></span></p><br><p><span><strong>Reports to:&nbsp;</strong></span><span>Finance Coordinator</span></p><br><p><span><strong>Staff reporting to this post:&nbsp;</strong>None</span></p><br><p><span><strong>Budget Responsibilities:&nbsp;</strong></span><span>None</span></p><br><p><span><strong>CHILD SAFEGUARDING:&nbsp;</strong></span></p><br><p><span>Level 2: <i><u>either</u></i> the post holder will have access to personal data about children and/or young people as part of their work; <i><u>or</u></i> the post holder will be working in a ‘regulated’ position (accountant, barrister, solicitor, legal executive); therefore, a police check will be required (at ‘standard’ level in the UK or equivalent in other countries).</span></p><br><p><strong>KEY AREAS OF ACCOUNTABILITY:&nbsp;</strong><br><i>Programme implementation/management</i><br> •&nbsp;&nbsp;&nbsp;&nbsp;Verify the accuracy, validity, legitimacy of all payments and the completeness of financial documents (purchase requests, purchase orders, invoices...), proper coding and authorisation before payments are made.&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Ensure that cash and bank books records are updated on daily basis, ensuring that all coding is in line with donor and country coding structure.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Manage Agresso processes for accuracy and ensure data is uploaded into system on regular basis.<br> •&nbsp;&nbsp;&nbsp;&nbsp;In collaboration with HR, ensure that salary advances are closed as soon as possible and that departing staff have closed all advances.&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Carry out a daily consolidation of the petty cash, and ensure all payments are made in a timely manner.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Responsible for petty cash replenishments for the Central and south Area office<br> •&nbsp;&nbsp;&nbsp;&nbsp;Ensure all the supporting documents are archived and stored in a safe place, and a scanned copy shared with the country office on monthly basis.</p><br><p><i>Programme design/development</i><br> •&nbsp;&nbsp;&nbsp;&nbsp;Maintain robust and adequate financial internal control systems and cash management across the field office in line with SCI’s Finance Manual, Awards Management and good accounting practices.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Ensure that audit recommendations are followed up &amp; implemented in good time and field staff fully understand and comply with the standard financial procedures.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Maintain an effective filing system for financial transactions and project documents and ensuring that all financial documents are accurately supported, approved and coded, and that all cheque books, cheque list, petty cash are reconciled&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Maintain and archive all of the documents and provide scanned or hard copies to auditors whenever requested</p><br><p><i>Team management and capacity building</i><br> •&nbsp;&nbsp;&nbsp;&nbsp;Ensure SCI financial policies and procedures applicable in the field offices and ensure that changes in policies are communicated to staff at all levels.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Maintain good working relationships with program staff and logistics</p><br><p><i>Partnerships management</i><br> •&nbsp;&nbsp;&nbsp;&nbsp;Conduct partner capacity assessments<br> •&nbsp;&nbsp;&nbsp;&nbsp;Verify and ensure that all partnership expenditure spend is compliant with Save the Children and donor policies<br> •&nbsp;&nbsp;&nbsp;&nbsp;Verify partner expenditure reports, and provide audit summary with recommendations to Finance Coordinator<br> •&nbsp;&nbsp;&nbsp;&nbsp;Follow-up with partners to ensure timely submission of financial reports<br> •&nbsp;&nbsp;&nbsp;&nbsp;Track partner advances and reported expenditures and provide regular updates to Finance coordinator and to Project manger<br> •&nbsp;&nbsp;&nbsp;&nbsp;Ensure that partner expenses are posted to SCI systems in time and amounts owed to and from partners are monitored and cleared in time.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Maintain good working relationships with partners and other stakeholders</p><br><p><br><i>External relationships/Representation</i><br> •&nbsp;&nbsp;&nbsp;&nbsp;Interact with donors, members, auditors, and partners</p><br><p><i>General&nbsp;</i><br> •&nbsp;&nbsp;&nbsp;&nbsp;Comply with Save the Children policies and practice with respect to child protection, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Perform other responsibilities as agreed with line management.<br> &nbsp;</p><br><p><span><strong>QUALIFICATIONS:</strong></span></p><br><ul> <li><span>Bachelor’s degree in accounting, finance or business management</span></li> <li><span>Very good written and spoken English and communication skills</span></li></ul><p><span><strong>EXPERIENCE AND SKILLS:</strong></span></p><br><ul> <li><span>Minimum 2 years’ experience in finance and partnership</span></li> <li><span>Advanced Microsoft excel skills</span></li> <li><span>Analytical skills and accuracy</span></li> <li><span>Prior experience with donors’ requirements and NGOs</span><br> &nbsp;</li></ul><p><strong>Additional Job Responsibilities:</strong><br> The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.</p><br><p><strong>Equal Opportunities:</strong><br> The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.</p><br><p><strong>Child Safeguarding:</strong><br> We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.<br><strong>Safeguarding our Staff:</strong><br> The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy.<br><strong>Health and Safety:</strong><br> The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.<br><strong>Fraud Prevention:</strong><br> The role holder is expected to uphold high standards of integrity and transparency, and will have access to financial, operational, or programmatic resources that require strict compliance with SCI’s Anti-Fraud and Corruption Policy. This includes responsibility for preventing, identifying, and reporting any suspected fraud, corruption, or misuse of resources in the course of their work.</p><br><br> </div>

<div><div>Ready to be part of the world’s most international company?</div><div>Join a team that’s been recognized as a Great Place to Work in Lebanon!</div><div>At DHL Express, we pioneered cross-border express delivery back in 1969 — and today, we operate in 220+ countries and territories, connecting</div><div>people and businesses everywhere. The more connections we create, the better life becomes around the world.</div><div>If you’re driven, passionate, and eager to make a real impact, this is your chance.</div><div>Join DHL Express Lebanon and become part of a team fueled by motivated people and an Insanely Customer-Centric Culture. Step into a</div><div>workplace where you’ll grow, shine, and become a Certified International Specialist.</div><div>JOB PURPOSE</div><div>The Service Point Advisor is responsible for answering customer inquiries both over the phone and across the counter, ensures that collection and</div><div>deliveries of shipments are processed as per network standards and provide a competent, courteous, efficient and proactive point of contact for</div><div>customers both internal and external. The Advisor is also responsible in helping to achieve revenue targets through effectively promoting and</div><div>selling DHL’s products and value-added services.</div><div>MAIN TASKS</div><div>Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner</div><div>Ensure that a high level of professional rapport is developed and maintained with all customers</div><div>Process all shipments accepted at the counter accurately and enter relevant data so as to ensure perfect airwaybills thus offering DHL’s most</div><div>suitable service to the customer</div><div>Promote and sell DHL’s value-added services such as Insurance, Import Express and TDD and participate actively in the Sales Lead program to</div><div>contribute to the country revenue</div><div>Work effectively both individually and as part of a team to achieve both individual and department goals and objectives and strive consistently</div><div>to promote a positive team spirit</div><div>Deal competently with customer complaints and take all possible actions to resolve the issue to their fullest satisfaction with minimal</div><div>intervention from Managers</div><div>Ensure all shipments are manifested by end of each shift and also ensure all documents and invoices pertaining to WPX shipments are imaged</div><div>for quicker clearance.</div><div>Ensure that all customer details/requirements are captured accurately onto the relevant systems.</div><div>Flexibility to work various shifts, including night shifts, and willingness to be based at different locations as required.</div><div>YOUR PROFILE</div><div>Have bachelor’s degree or equivalent</div><div>Have previous experience in a Customer Contact Centre or Telesales environment</div><div>Customer Centric</div><div>Excellent communication and interpersonal skills</div><div>Ability to work under pressure</div><div>Ability to work in fast paced environment</div><div>Fluent in English and Arabic</div><div>✨ Ready to make a difference?</div><div>Apply now and help us connect the world</div></div>

<p>Titan Technologies SAL is seeking a reliable, organized, and detail-oriented Warehouse Assistant to support the daily operations of the warehouse. The successful candidate will assist in inventory control, order processing, delivery coordination, and administrative warehouse tasks while ensuring accuracy and efficiency in all activities. Experience with the Dolphin ERP System is considered a strong advantage.</p><p>Key Responsibilities:</p><ul><li>Prepare customer invoices and process purchase entries accurately.</li><li>Receive incoming goods, verify quantities and documentation, and update inventory records.</li><li>Review and verify orders prepared by other team members to ensure accuracy before dispatch.</li><li>Coordinate and schedule daily delivery routes for drivers to ensure efficient distribution.</li><li>Monitor and track customer orders to ensure timely and accurate deliveries.</li><li>Assist in periodic inventory counts and annual stock-taking activities.</li><li>Maintain and update warehouse records and internal databases, including vendor information, order details, quantities, pricing, and discounts.</li><li>Coordinate with local suppliers regarding deliveries, shortages, returns, and order-related issues.</li><li>Support warehouse colleagues with operational and administrative tasks and provide coverage during staff absences when required.</li><li>Ensure warehouse documentation is complete, accurate, and properly filed.</li><li>Comply with company policies, warehouse procedures, and health and safety standards.</li><li>Contribute to maintaining a clean, organized, and productive warehouse environment.</li></ul><p>Qualifications:</p><ul><li>Previous experience in a warehouse, logistics, inventory control, or supply chain environment.</li><li>Strong attention to detail with excellent organizational and time management skills.</li><li>Ability to prioritize tasks and manage multiple responsibilities simultaneously.</li><li>Good communication and interpersonal skills.</li><li>Team-oriented with the ability to work independently when required.</li><li>Problem-solving mindset with a proactive approach to daily operations.</li></ul><p>Education &amp; Technical Requirements</p><ul><li>High school diploma or equivalent (required).</li><li>Proficiency in Microsoft Office, particularly Microsoft Excel.</li><li>Experience using ERP or warehouse management systems is required; Dolphin ERP experience is a strong advantage.</li><li>Basic computer literacy and data entry skills.</li></ul><p>Preferred Skills</p><ul><li>Knowledge of inventory management and warehouse operations.</li><li>Ability to work under pressure while maintaining accuracy.</li><li>Strong sense of responsibility, reliability, and accountability.</li><li>Flexibility to support operational requirements when needed.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in a warehouse, logistics, inventory control, or supply chain environment.</p><p>Strong attention to detail with excellent organizational and time management skills.</p><p>Ability to prioritize tasks and manage multiple responsibilities simultaneously.</p><p>Good communication and interpersonal skills.</p><p>Team-oriented with the ability to work independently when required.</p><p>Problem-solving mindset with a proactive approach to daily operations.</p><p>High school diploma or equivalent (required).</p><p>Proficiency in Microsoft Office, particularly Microsoft Excel.</p><p>Experience using ERP or warehouse management systems is required; Dolphin ERP experience is a strong advantage.</p><p>Basic computer literacy and data entry skills.</p><p>Knowledge of inventory management and warehouse operations.</p><p>Ability to work under pressure while maintaining accuracy.</p><p>Strong sense of responsibility, reliability, and accountability.</p><p>Flexibility to support operational requirements when needed.</p>

<p><h4>Description</h4> <p>Aspire Software is looking for a Customer Support Representative to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>Role overview</h4> <p>We're looking for a Customer Support Specialist to be the front line for our merchants and ISV (Independent Software Vendor) partners. You'll be the first point of contact when something isn't working — a transaction issue, an onboarding question, a statement discrepancy — and you'll own it from first response to resolution. This is a great role for someone who's detail-oriented, calm under pressure, and genuinely enjoys solving problems for people.</p> <h4>What you'll do</h4> <ul> <li>Respond to merchant and partner inquiries via email, phone, and chat in a timely, professional, and empathetic manner</li> <li>Troubleshoot payment processing issues, including failed transactions, settlement/deposit questions, and terminal or gateway connectivity problems</li> <li>Assist merchants with onboarding and boarding-related questions, escalating processor issues (e.g., Adyen) where needed</li> <li>Support dispute and chargeback inquiries, guiding merchants through documentation and response requirements</li> <li>Track and manage support tickets to resolution using our internal ticketing/CRM tools, maintaining accurate case notes</li> <li>Identify patterns in recurring issues and flag them to Product and Operations for longer-term fixes</li> <li>Collaborate cross-functionally with Product, Engineering, and Sales teams to resolve complex or escalated issues</li> <li>Maintain and contribute to internal knowledge base articles and merchant-facing help documentation</li> <li>Meet or exceed team SLAs for response time, resolution time, and customer satisfaction</li> </ul> <h4>Requirements</h4> <h4>What we're looking for</h4> <ul> <li>1–3 years of experience in customer support, client services, or a similar role — payments, fintech, or SaaS experience is a strong plus</li> <li>Excellent written and verbal communication skills; able to explain technical concepts in plain language</li> <li>Strong problem-solving instincts and comfort navigating ambiguity</li> <li>Experience with CRM/ticketing platforms (e.g., HubSpot, Zendesk, Intercom) preferred</li> <li>Basic understanding of payment processing concepts (transactions, settlements, chargebacks) is a plus — we'll train the rest</li> <li>Highly organized, with the ability to manage multiple open cases simultaneously</li> <li>A customer-first mindset paired with the judgment to know when to escalate</li> </ul> <h4>Nice to have</h4> <ul> <li>Familiarity with Adyen, Stripe, or other payment processor/PSP ecosystems</li> <li>Experience supporting software partners (ISVs) rather than just end consumers</li> <li>Exposure to healthcare, legal, or professional services verticals</li> </ul></p><p></p>

We are looking for an experienced Mechanical Project Manager to manage and oversee mechanical works across construction projects, from planning and design coordination through execution, testing, commissioning, and handover. The successful candidate will ensure projects are completed on time, within budget, and in accordance with approved drawings, specifications, quality standards, and safety requirements. <br> <br>Responsibilities <br>Manage and coordinate all mechanical works throughout the project lifecycle. <br>Review mechanical drawings, specifications, BOQs, shop drawings, and technical documents. <br>Coordinate with clients, consultants, subcontractors, suppliers, and other project disciplines. <br>Plan and monitor mechanical project schedules, manpower, materials, and resources. <br>Supervise site mechanical activities and ensure works are executed according to approved drawings and specifications. <br>Coordinate mechanical works with electrical, civil, architectural, and other MEP disciplines. <br>Review and approve material submittals, shop drawings, method statements, and technical submissions. <br>Oversee the installation of HVAC, plumbing, firefighting, chilled water, ventilation, drainage, and other mechanical systems. <br>Monitor project progress and ensure key milestones and deadlines are achieved. <br>Manage subcontractors and suppliers and monitor their performance and compliance with project requirements. <br>Monitor project costs, variations, material procurement, and resource requirements. <br>Identify technical issues, project risks, delays, and coordination conflicts and implement corrective measures. <br>Conduct regular site inspections and progress meetings. <br>Coordinate testing, commissioning, inspections, and final handover of mechanical systems. <br>Ensure mechanical installations comply with applicable codes, standards, and project specifications. <br>Prepare and review progress reports, technical reports, and project documentation. <br>Ensure proper implementation of health, safety, and environmental requirements. <br>Lead and supervise mechanical engineers, supervisors, technicians, and subcontractors. <br>Coordinate with the client and consultant to resolve technical and project-related issues. <br>Ensure completion of as-built drawings, O&M manuals, warranties, testing reports, and other handover documentation. <br> <br>Requirements <br>Bachelor’s degree in Mechanical Engineering. <br>8–12+ years of experience in mechanical construction and project management, preferably with a construction or contracting company. <br>Proven experience managing mechanical works on large-scale commercial, residential, hospitality, or mixed-use projects. <br>Strong knowledge of HVAC, plumbing, firefighting, chilled water, ventilation, drainage, and other MEP systems. <br>Strong understanding of mechanical construction methods, applicable codes, and industry standards. <br>Experience in project planning, scheduling, cost control, procurement, and subcontractor management. <br>Ability to read and interpret mechanical drawings, specifications, BOQs, and technical documents. <br>Strong experience in coordinating mechanical works with other MEP and construction disciplines. <br>Excellent leadership, communication, coordination, and problem-solving skills. <br>Proficiency in AutoCAD, MS Office, and project management/scheduling software. <br>PMP certification or relevant professional certification is an advantage

We are seeking a qualified and experienced Mechanical Engineer to join our construction team. The Mechanical Engineer will be responsible for the planning, coordination, execution, and supervision of mechanical works across construction projects, ensuring that all activities are completed according to approved drawings, specifications, quality standards, safety requirements, and project schedules. <br> <br>Responsibilities <br>Review and interpret mechanical, HVAC, plumbing, firefighting, and MEP drawings, specifications, and technical documents. <br>Supervise and coordinate the installation, testing, commissioning, and maintenance of mechanical systems at project sites. <br>Ensure that mechanical works are executed in accordance with approved shop drawings, method statements, specifications, and applicable codes and standards. <br>Coordinate mechanical works with civil, electrical, architectural, and other disciplines to avoid clashes and delays. <br>Monitor subcontractors and mechanical teams to ensure proper execution and compliance with project requirements. <br>Prepare and review material submittals, technical submissions, RFIs, method statements, and inspection requests. <br>Conduct regular site inspections and ensure that works meet the required quality standards. <br>Monitor project progress and ensure that mechanical activities are completed within the approved schedule. <br>Identify technical issues, site constraints, and potential delays, and propose appropriate solutions. <br>Coordinate with consultants, subcontractors, suppliers, and project management teams regarding mechanical works. <br>Review quantities, material requirements, and equipment specifications. <br>Assist in the preparation and review of BOQs, material take-offs, and cost estimates when required. <br>Ensure that all mechanical materials and equipment delivered to site comply with approved specifications. <br>Follow up on testing, commissioning, balancing, and handover of mechanical systems. <br>Prepare progress reports, inspection reports, and other required project documentation. <br>Ensure compliance with company policies, health and safety regulations, and environmental requirements. <br>Participate in project meetings and provide technical input on mechanical-related matters. <br>Support the Project Manager in resolving technical and construction-related issues. <br>Requirements <br>Bachelor’s degree in Mechanical Engineering. <br>3–7 years of relevant experience in construction, contracting, or MEP projects. <br>Strong knowledge of HVAC, plumbing, firefighting, and mechanical systems. <br>Good understanding of construction methods, specifications, and applicable codes and standards. <br>Ability to read and interpret technical drawings and shop drawings. <br>Experience in site supervision and coordination with subcontractors and consultants. <br>Good knowledge of Microsoft Office, particularly Excel and Word. <br>Strong problem-solving, organizational, and communication skills. <br>Ability to work under pressure and meet project deadlines. <br>Ability to work effectively both independently and as part of a multidisciplinary team

The Senior Project Manager will be responsible for the overall management and successful delivery of construction projects, ensuring that projects are completed within the approved scope, budget, schedule, quality, and safety standards. <br> <br>The role requires strong construction project management experience, with a solid understanding of MEP systems and coordination, and the ability to manage multidisciplinary teams and contractors. <br> <br>Responsibilities <br>Lead and manage construction projects from planning and mobilization through completion and handover. <br>Develop and monitor project schedules, budgets, manpower, resources, and execution plans. <br>Ensure projects are delivered on time, within budget, and in accordance with approved specifications and quality standards. <br>Coordinate and supervise civil, architectural, and MEP works to ensure proper integration and timely execution. <br>Manage project teams, consultants, contractors, subcontractors, suppliers, and other stakeholders. <br>Review drawings, specifications, BOQs, contracts, method statements, and technical submissions. <br>Coordinate closely with MEP teams to ensure proper installation, testing, commissioning, and integration of MEP systems with civil and architectural works. <br>Monitor project progress and identify delays, risks, technical issues, and potential cost overruns. <br>Implement corrective actions and ensure timely resolution of project issues. <br>Monitor project costs, variations, claims, and payment applications in coordination with the commercial and finance teams. <br>Ensure the availability of required materials, equipment, manpower, and subcontractors. <br>Conduct regular site and coordination meetings and follow up on action items. <br>Ensure compliance with approved drawings, specifications, contractual requirements, and applicable codes and standards. <br>Ensure compliance with health, safety, environmental, and quality requirements. <br>Coordinate testing, commissioning, snagging, and final handover activities. <br>Prepare regular project status reports for senior management and clients. <br>Lead and mentor project engineers, site teams, and other project personnel. <br>Maintain proper project documentation and ensure effective project close-out. <br>Perform any other duties assigned by senior management. <br>Qualifications & Experience <br>Bachelor’s degree in Civil Engineering from a recognized university. <br>Minimum 10 years of experience in construction project management. <br>Proven experience as a Project Manager / Senior Project Manager in construction projects. <br>Strong experience in MEP coordination and project execution is required. <br>Experience managing multidisciplinary projects involving civil, architectural, mechanical, electrical, plumbing, HVAC, and other MEP systems. <br>Strong knowledge of construction methods, project planning, scheduling, cost control, contracts, and project coordination. <br>Experience working with consultants, clients, contractors, and subcontractors. <br>Knowledge of project management and scheduling tools such as Primavera P6 and MS Project is an advantage