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<p><b>JOB TITLE: </b>Electromechanical Technician Supervisor</p><p>Job Summary: The Electromechanical Technician Supervisor is responsible for overseeing the daily operations of the electromechanical maintenance and repair team, ensuring that electromechanical systems and equipment are installed, maintained, and repaired according to safety and performance standards. This role involves supervising a team of electromechanical technicians, coordinating work schedules, providing technical support, and ensuring compliance with safety, quality, and regulatory requirements. The Supervisor will also be involved in troubleshooting, managing preventive maintenance programs, and optimizing the performance of electromechanical systems.</p><p>Key Responsibilities:</p><p>1. Team Supervision and Leadership:</p><ul><li>Supervise and coordinate the activities of a team of electromechanical technicians, ensuring that work is completed efficiently and according to established standards.</li><li>Assign tasks to team members based on skill sets, project requirements, and deadlines, ensuring a balanced workload.</li><li>Provide on-the-job training, guidance, and mentorship to junior and mid-level technicians to improve their technical skills and performance.</li><li>Conduct team meetings to review daily or weekly goals, safety protocols, and any challenges or issues that need to be addressed.</li><li>Foster a collaborative, productive, and safety-conscious team environment, ensuring high levels of performance and morale.</li></ul><p>2. Maintenance and Troubleshooting:</p><ul><li>Oversee the preventive maintenance, troubleshooting, and repair of electromechanical systems, including motors, actuators, electrical circuits, controllers, and sensors.</li><li>Ensure that repairs are completed efficiently, minimizing system downtime and optimizing the lifespan of electromechanical equipment.</li><li>Assist in diagnosing and resolving complex electromechanical issues, using advanced diagnostic tools (e.g., oscilloscopes, multimeters, and PLC software).</li><li>Ensure that the team follows best practices and proper techniques in troubleshooting and repairs, improving overall system reliability and performance.</li></ul><p>3. Preventive Maintenance Program:</p><ul><li>Manage and ensure the execution of a preventive maintenance program to reduce unplanned downtime and extend the life of electromechanical equipment.</li><li>Schedule regular inspections, cleaning, calibration, and other maintenance tasks based on equipment usage and manufacturer recommendations.</li><li>Monitor system performance and identify potential issues before they lead to system failures, ensuring timely intervention.</li><li>Maintain a log of completed maintenance tasks and track any recurring issues to identify areas for improvement.</li></ul><p>4. Safety and Compliance:</p><ul><li>Ensure compliance with safety standards and protocols in all aspects of electromechanical work, including the safe handling of electrical systems and mechanical components.</li><li>Conduct safety audits, ensure the correct use of personal protective equipment (PPE), and oversee adherence to lock-out/tag-out procedures during maintenance tasks.</li><li>Review and enforce safety procedures for working with electromechanical equipment, ensuring that all technicians follow proper safety protocols.</li><li>Ensure that all work complies with industry standards, company policies, and regulatory requirements (e.g., OSHA, IEC, NEC).</li></ul><p>5. Work Coordination and Scheduling:</p><ul><li>Coordinate daily work schedules, ensuring that all tasks are completed on time and according to priority.</li><li>Assign tasks based on skill levels, team availability, and project requirements, ensuring that resources are allocated effectively.</li><li>Review and monitor the progress of ongoing work, making adjustments to schedules and priorities as necessary.</li><li>Ensure that work orders, repair logs, and maintenance schedules are accurately tracked and up-to-date.</li></ul><p>6. Documentation and Reporting:</p><ul><li>Ensure that all maintenance and repair activities are properly documented, including work orders, inspection reports, and test results.</li><li>Prepare and maintain accurate records of equipment performance, maintenance activities, repairs, and parts usage.</li><li>Generate reports on system performance, maintenance activities, and any technical issues encountered, providing updates to senior management or engineering teams.</li><li>Track and manage spare parts inventory to ensure that the team has the necessary materials to complete repairs and maintenance tasks.</li></ul><p>7. Process Improvement and Efficiency:</p><ul><li>Identify opportunities for improving maintenance processes, enhancing system performance, and reducing equipment failure rates.</li><li>Work with the engineering and management teams to implement process improvements, update procedures, and optimize the use of resources.</li><li>Promote the adoption of new tools, technologies, and best practices that can improve team efficiency and the quality of work.</li></ul><p>8. Collaboration with Other Departments:</p><ul><li>Collaborate with other departments such as engineering, production,</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who Are We❓ We Are Servme!<br> A powerhouse guest experience and CRM platform built for modern hospitality.<br> Born to simplify operations, we offer table and seat management, waitlist, guest profiling, commission-free online bookings, a full marketing suite, and razor-sharp analytics.<br> Purpose-built from the front to the back of the house, Servme seamlessly integrates with telephone systems, point of sale, hotel PMS, payments, and major social platforms like Facebook, Google, and Instagram.<br> We're not just another booking tool — we're the operational brain behind smarter restaurants, cafes, and hotels.<br> And yes, we're growing fast.<br> With a relentless focus on streamlining hospitality, Servme is becoming the go-to guest experience platform in the region and beyond.<br> Ready to serve smarter?<br> That's Servme.<br> The Job in a Nutshell We are looking for an experienced Sales Development Representative (SDR) to drive top-of-the-funnel growth by identifying, engaging, and qualifying prospective customers.<br> This role is ideal for a high-energy, self-motivated sales professional who enjoys outbound prospecting, relationship-building, and creating opportunities for the sales team.<br> As a key contributor to the Sales team, you will be responsible for generating qualified leads, booking meetings and demos, and helping build a strong and predictable sales pipeline.<br> You will work closely with Sales and Marketing to identify and engage target accounts across restaurants, F&amp;B groups, and hospitality brands.<br> This is a full-time, office-based role in Beirut — not remote.<br> You'll be in the office daily working closely with the Commercial team.<br> What Will You Do❓ Responsibilities: Own outbound prospecting efforts across assigned territories and target accounts, driving consistent top-of-the-funnel pipeline growth.<br> Identify, research, and engage target accounts through cold calling, emailing, social selling, and strategic outreach.<br> Drive top-of-the-funnel lead generation to support revenue growth.<br> Identify and qualify sales opportunities through cold calling, emailing, social selling, and networking.<br> Respond to inbound leads and conduct outbound outreach to target accounts.<br> Build rapport with prospects and identify key decision-makers and influencers.<br> Schedule qualified meetings and demos for the Sales team.<br> Educate prospects on Servme's platform, value proposition, and use cases.<br> Make regular in-person visits to prospective and existing clients across Lebanon to build relationships and support outbound efforts.<br> Nurture leads until they are sales-ready and hand off smoothly to Account Executives.<br> Maintain accurate and up-to-date records in the CRM and sales tools.<br> Consistently meet or exceed daily, weekly, and monthly KPIs and targets.<br> Collaborate closely with Sales, Marketing, Customer Success, and Product teams.<br> Continuously refine outreach messaging, email templates, and call scripts.<br> Bring new ideas, creativity, and insights to improve SDR processes and performance.<br> What Are We Looking For❓ 2–4 years of experience in sales development, lead generation, or B2B sales Proven ability to generate qualified opportunities through outbound and inbound channels Strong communication and relationship-building skills Comfortable with cold outreach and objection handling Experience using CRM and sales tools (e.<br>g., HubSpot, Salesforce, or other platforms) Ability to work in a fast-paced, target-driven SaaS environment Strong organizational skills and attention to detail Based in Beirut, Lebanon and able to work from the office daily — this is not a remote role Willingness to travel locally for regular in-person client visits Fluency in English and Arabic is required; French is a strong advantage What We Offer You❗ We believe you will love working at Servme!<br> We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.<br> We offer highly competitive compensation packages, including bonuses and the potential for shares.<br> We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br> We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.<br></span> </div>

<p><h4>About Deloitte</h4> <p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p> <h4>Our Purpose</h4> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters mostu2014for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li>Lead the way</li> <li>Serve with integrity</li> <li>Take care of each other</li> <li>Foster inclusion</li> <li>Collaborate for measurable impact</li> </ul> <h4>Role Overview</h4> <p>During your tenure as an Assistant Manager - Growth - BME - PR & Media, you will demonstrate and develop your capabilities in the following areas:</p> <p>The PR & Media Assistant Manager is responsible for enhancing Deloitteu2019s public image and media presence through strategic communication initiatives across the Middle East. This role involves coordinating with PR and media agencies, managing and developing relationships with internal and external stakeholders, and ensuring effective teamwork to achieve external communication objectives. Key responsibilities include supporting campaigns that reinforce Deloitteu2019s position as a thought leader and trusted advisor. The role demands a proactive communicator with strong media networks, excellent communication skills, and the ability to collaborate effectively across multiple teams.</p> <h4>Key Responsibilities</h4> <ul> <li>Develop and implement PR and media strategies aligned with Deloitteu2019s business strategies and ambitions in the Middle East.</li> <li>Develop and maintain strong relationships with regional and international media outlets and journalists to ensure positive coverage of the firmu2019s activities and initiatives.</li> <li>Collaborate closely with PR and media agencies to plan and execute campaigns that align with Deloitte's strategic objectives.</li> <li>Develop, review, and edit press releases, media commentaries, and other communication materials that effectively convey Deloitte's brand and values.</li> <li>Coordinate media interviews, speaking engagements, and other media engagements to maximize positive coverage.</li> <li>Support the planning and execution of media events, press conferences, and other public relations activities.</li> <li>Work with internal teams and external partners to ensure cohesive communication strategies and messaging.</li> <li>Collaborate with marketing, digital, and business teams to ensure consistent messaging and integrated campaigns.</li> <li>Support thought leadership initiatives by promoting Deloitte experts and insights through media channels.</li> <li>Monitor media coverage and provide regular reports and insights to senior leadership.</li> <li>Track PR and media performance metrics and recommend improvements to enhance media engagement and impact as well as refine strategies.</li> </ul> <h4>Leadership Capabilities</h4> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact.</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li> <li>Actively focuses on developing effective communication and relationship-building skills.</li> <li>Understands how their daily work contributes to the priorities of the team and the business.</li> </ul> <h4>Qualifications</h4> <ul> <li>Bacheloru2019s degree in Communications, Public Relations, Journalism, Marketing, or a related field. A masteru2019s degree is preferred.</li> <li>4-6 years of experience in media relations, PR, or corporate communications, preferably within professional services or consulting firms.</li> <li>Proven track record of managing media relations and securing high-impact coverage in the Middle East region.</li> <li>Excellent written and verbal communication skills in English and Arabic.</li> <li>Strong understanding of the media landscape in the Middle East.</li> <li>Strong organizational skills with the ability to work under pressure, manage multiple priorities and projects, and meet tight deadlines.</li> <li>Strong interpersonal skills with the ability to influence and build relationships at all levels.</li> <li>Experience with media monitoring tools and PR analytics is desirable.</li> </ul></p><p></p>

<p><h4>About Deloitte</h4> <p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p> <h4>Our purpose</h4> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li><strong>Lead the way</strong></li> <li><strong>Serve with integrity</strong></li> <li><strong>Take care of each other</strong></li> <li><strong>Foster inclusion</strong></li> <li><strong>Collaborate for measurable impact</strong></li> </ul> <h4>Role overview</h4> <p>During your tenure as an Assistant Manager - Growth - BME - PR & Media, you will demonstrate and develop your capabilities in the following areas:</p> <p>The PR & Media Assistant Manager is responsible for enhancing Deloitte’s public image and media presence through strategic communication initiatives across the Middle East. This role involves coordinating with PR and media agencies, managing and developing relationships with internal and external stakeholders, and ensuring effective teamwork to achieve external communication objectives. Key responsibilities include supporting campaigns that reinforce Deloitte’s position as a thought leader and trusted advisor. The role demands a proactive communicator with strong media networks, excellent communication skills, and the ability to collaborate effectively across multiple teams.</p> <h4>Key responsibilities</h4> <ul> <li>Develop and implement PR and media strategies aligned with Deloitte’s business strategies and ambitions in the Middle East.</li> <li>Develop and maintain strong relationships with regional and international media outlets and journalists to ensure positive coverage of the firm’s activities and initiatives.</li> <li>Collaborate closely with PR & Media agencies to plan and execute campaigns that align with Deloitte's strategic objectives.</li> <li>Develop, review and edit press releases, media commentaries, and other communication materials that effectively convey Deloitte's brand and values.</li> <li>Coordinate media interviews, speaking engagements, and other media engagements to maximize positive coverage.</li> <li>Support the planning and execution of media events, press conferences, and other public relations activities.</li> <li>Work with internal teams and external partners to ensure cohesive communication strategies and messaging.</li> <li>Collaborate with marketing, digital, and business teams to ensure consistent messaging and integrated campaigns.</li> <li>Support thought leadership initiatives by promoting Deloitte experts and insights through media channels.</li> <li>Monitor media coverage and provide regular reports and insights to senior leadership.</li> <li>Track PR & media performance metrics and recommend improvements to enhance media engagement and impact as well as refine strategies.</li> </ul> <h4>Leadership capabilities</h4> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact.</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li> <li>Actively focuses on developing effective communication and relationship-building skills.</li> <li>Understands how their daily work contributes to the priorities of the team and the business.</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field. A master's degree is preferred.</li> <li>4-6 years of experience in media relations, PR, or corporate communications, preferably within professional services or consulting firms.</li> <li>Proven track record of managing media relations and securing high-impact coverage in the Middle East region.</li> <li>Excellent written and verbal communication skills in English and Arabic.</li> <li>Strong understanding of the media landscape in the Middle East.</li> <li>Strong organizational skills with the ability to work under pressure, manage multiple priorities and projects, and meet tight deadlines.</li> <li>Strong interpersonal skills with the ability to influence and build relationships at all levels.</li> <li>Experience with media monitoring tools and PR analytics is desirable.</li> </ul></p><p></p>

<p>Join our team and develop your skills in digital marketing through structured training and ongoing team support.</p><p style="font-size: 11px;">Arabic language proficiency all training and communication are provided in Arabic.</p><p style="font-size: 11px;">Availability of approximately 4 hours per day.</p><p style="font-size: 11px;">Age: 18 50 years.</p><p style="font-size: 11px;">No previous experience or specific degree required.</p><p style="font-size: 11px;">Seriousness, commitment, and willingness to learn.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p>We are seeking an organized and reliable Administrative &amp; Accounting Assistant to support our operations.</p><p><br></p><p style="font-size: 11px;">Diploma/degree in Accounting, Business Administration or related field.</p><p style="font-size: 11px;">2-5 years of relevant experience preferred.</p><p style="font-size: 11px;">Basic accounting experience.</p><p style="font-size: 11px;">Good EXCEL, Word, accounting and stock software skills.</p><p style="font-size: 11px;">Strong English.</p><p style="font-size: 11px;">Good organization, communication and follow-up skills.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

A well-known regional enterprise is adding top-tier sales talent to its team in Lebanon for an onsite role.<br><br> <br>DUTIES:<br><br> Execute outbound calls to potential customers<br><br> Present solution packages and close sales<br><br> Track personal sales pipeline to hit targets<br><br> <br>REQUIREMENTS:<br><br> Prior experience in phone sales or call centers<br><br> Strong communication and closing abilities<br><br><br>

<p>A premier regional company is looking for energetic Phone Closers to handle high-value service accounts in Lebanon.</p><p>TASKS:</p><ul><li>Contact leads via outbound calls</li><li>Present high-value packages and resolve concerns</li><li>Finalize sales and exceed target metrics on-site</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Telesales, outbound sales, or closing experience</li><li>High drive to achieve target earnings</li></ul>

<p>The ideal candidate will possess a strong understanding of various massage techniques and a commitment to providing an exceptional client experience. This role offers a fantastic opportunity for professional development within a supportive environment.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Massage Diploma or Licensed Physiotherapist</li><li>Passion for wellness and exceptional client care</li><li>Eagerness to learn and grow professionally</li></ul>

<p>We are hiring Commercial Sales Representatives to handle phone-based client outreach from our office in Lebanon.</p><p>Perform outbound calls to target client lists</p><p>Deliver product pitches and overcome objections</p><p>Drive deals to completion and meet monthly targets</p><p><strong>Desired Candidate Profile</strong></p><p>Prior sales experience in phone outreach or telesales</p><p>Highly motivated by financial incentives</p><p>Onsite attendance</p>

A growing regional sales company is looking for ambitious Outbound Telesales Executives in Lebanon.<br><br> <br>KEY RESPONSIBILITIES:<br><br> Initiate outbound phone calls to prospective buyers<br><br> Deliver compelling sales pitches and answer customer questions<br><br> Close sales and exceed target expectations<br><br> <br>REQUIREMENTS:<br><br> Background in telesales, phone sales, or outbound call centers<br><br> Target-driven personality with strong closing skills<br><br> Full-time onsite commitment<br><br>

<p>We re a growing an Australian accounting firm that is seeking an energetic and articulate Graduate or Junior Marketing Officer to join our team!</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Exceptional English Communication: Strong, fluent spoken and written English skills are essential.</li><li>A proactive, eager-to-learn mindset and a passion for marketing.</li><li>Ability to work independently in a remote environment.</li></ul>

<p>A growing firm specializing in high-value products is hiring High Ticket Closing Specialists at our Lebanon location.</p><p>ROLE OVERVIEW:</p><ul><li>Call pre-qualified prospects and present high-ticket solutions</li><li>Address objections and finalize sales agreements</li><li>Consistently hit performance targets onsite</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High-ticket sales or phone closing experience</li><li>Strong motivation to achieve high earnings</li></ul>

<p>An established commercial firm operating in GCC markets is opening immediate seats for High Ticket Closers at our Lebanon facility. We provide qualified leads; you bring the closing mindset.</p><p><strong>Desired Candidate Profile</strong></p><p>Track record in closing high-ticket deals or B2B/B2C phone sales</p><p>Sharp objection handling and assertive communication skills</p><p>Onsite availability in Mount Lebanon / Beirut</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Issue invoices, receipts &amp; daily cash reports</p> <p>Assist customers &amp; coordinate with teams</p> <p>Handle cash, card &amp; electronic payments</p> <p>Process sales using Wizard Software</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Previous experience as a cashier or in a similar role</p> <p>Knowledge in Wizard Software is a MUST</p> <p>Age between 25 40</p> <p>Good in English</p><p></p></section>

Job Title: HR Assistant <br> <br>Department: Human Resources <br>Reports To: HR Manager <br>Employment Type: Full-Time <br> <br>Job Summary <br>We are seeking a motivated and detail-oriented HR Assistant to support the Human Resources department, with a primary focus on recruitment and training & development activities. The ideal candidate will assist in sourcing, screening, and coordinating candidates, as well as supporting the planning and execution of employee training programs. This role is well-suited for a candidate with a strong academic background in HR or Management and 1 to 3 years of relevant experience. <br> <br>Key Responsibilities <br> <br>Recruitment <br> <br>Assist in posting job vacancies on various platforms (job boards, social media, company website). <br>Screen resumes and applications to shortlist qualified candidates. <br>Coordinate and schedule interviews between candidates and hiring managers. <br>Conduct initial phone screenings to assess candidate fit. <br>Communicate with candidates throughout the recruitment process, ensuring a positive candidate experience. <br>Maintain and update the recruitment tracker/database with candidate status and pipeline progress. <br>Support in drafting job offers and coordinating pre-employment requirements (documents, references, etc.). <br>Assist in onboarding new hires, including preparing orientation materials and documentation. <br> <br>Training & Development <br> <br>Assist in identifying training needs across departments in coordination with the HR Manager. <br>Support the planning, scheduling, and logistics of internal and external training sessions. <br>Prepare training materials, presentations, and attendance records. <br>Track employee participation and maintain training records/files. <br>Collect feedback post-training and assist in evaluating training effectiveness. <br>Coordinate with external training providers/vendors when needed. <br> <br>General HR Support <br> <br>Maintain confidentiality of employee and candidate records. <br>Assist with other HR administrative tasks as needed (personnel files, HR correspondence, reports). <br>Support employee relations initiatives and internal communications. <br> <br>Qualifications & Requirements <br> <br>Bachelor's Degree in Human Resources Management, Business Administration, or related field. <br>1 to 3 years of experience in an HR role, preferably with exposure to recruitment and/or training functions. <br>Strong communication skills, both written and verbal (Arabic and English preferred). <br>Excellent organizational and multitasking abilities. <br>Proficiency in MS Office (Word, Excel, PowerPoint); familiarity with HR software/ATS is a plus. <br>High level of discretion and professionalism in handling confidential information. <br>Strong interpersonal skills with the ability to interact professionally with candidates and employees at all levels. <br>Detail-oriented with strong follow-up skills. <br> <br>Key Competencies <br> <br>Team player with a proactive attitude. <br>Ability to work under pressure and meet deadlines. <br>Strong problem-solving and coordination skills

Amaken is seeking a highly motivated Product Manager to join a pharmaceutical and healthcare company to be based in Beirut. The Product Manager will play a pivotal role in driving the success of our products from conception through commercialization and throughout their lifecycle. <br>The successful candidate will be responsible for developing and executing product strategies that align with the company’s business objectives, market needs, and industry standards. <br> <br>Key Responsibilities: <br> <br>• Product Strategy: Develop and implement comprehensive product strategies, including market analysis, competitive assessments, product positioning, and product roadmaps. <br> <br>• Product Lifecycle Management: Oversee the entire product lifecycle, from ideation and development through launch, commercialization, and ongoing product enhancements. <br> <br>• Market Research: Conduct in-depth market research to identify industry trends, customer needs, competitive activity, and emerging market opportunities. <br> <br>• Cross-Functional Collaboration: Collaborate closely with cross-functional teams, including Regulatory Affairs, Marketing, Sales, Medical Affairs, and other relevant departments, to ensure the successful development and commercialization of products. <br> <br>• Regulatory Compliance: Stay up to date with applicable pharmaceutical regulations, quality standards, and industry requirements, ensuring that products comply with all relevant regulations. <br> <br>• Budget Management: Develop and manage product budgets, ensuring effective resource allocation and maximizing return on investment. <br> <br>• Product Positioning & Branding: Develop and implement product positioning and branding strategies that clearly differentiate products and strengthen their market presence. <br> <br>• Sales & Marketing Support: Work closely with Sales and Marketing teams to develop promotional materials, product training programs, marketing campaigns, and other commercial initiatives. <br> <br>• Stakeholder Management: Maintain effective communication with internal and external stakeholders and provide regular updates on product development, market performance, and key initiatives. <br> <br>• Performance Monitoring: Track product performance using relevant market and business metrics, identify areas for improvement, and implement strategies to achieve product and business objectives. <br> <br>Qualifications & Requirements: <br> <br>• Bachelor’s degree in Pharmacy, Life Sciences, Healthcare, Business Administration, Marketing, or a related field. <br>• An MBA or relevant advanced degree is considered an advantage. <br>• Proven experience as a Product Manager, preferably within the pharmaceutical, healthcare, or medical industry. <br>• Strong understanding of pharmaceutical regulations, quality standards, and compliance requirements. <br>• Strong knowledge of product lifecycle management, market analysis, and commercialization strategies. <br>• Excellent project management and leadership skills, with the ability to manage multiple priorities and deadlines. <br>• Excellent communication, presentation, and interpersonal skills. <br>•Strong strategic thinking and the ability to translate market insights into actionable product strategies

About RAY: <br>RAY Labs is a Property Technology (PropTech) company focused on addressing the pain points related to property and community management. <br>Our core product is a web and mobile SaaS platform, offering dynamic features that help property managers provide seamless efficient solutions for their stakeholders. It is also a one-stop destination for managing operations, payments, services, communications and communities. <br> <br>About the Role: <br>As a Customer Success Intern, you will work closely with the Customer Success team and gain hands-on experience in customer onboarding, support, platform configuration, and client relationship management. <br>You will be responsible for supporting the team in: <br>• Customer Onboarding & Training – Assist in guiding new customers through the setup of their domain, configuring features based on their operational needs, and supporting the delivery of hands-on training in both English and Arabic. <br>• Customer Support & Issue Resolution – Assist in handling client support tickets, investigating and reproducing reported issues in the development environment, escalating confirmed bugs or feature requests to the relevant team through Jira, and following up on issues until resolution. <br>• Domain Population – Support the team in understanding client requirements and populating and configuring their platform domain with the relevant features, spaces, and configurations based on their property type. <br>• Customer Health Monitoring – Assist in monitoring platform utilization and engagement and flagging any relevant observations to the Customer Success team. <br>• Database Management – Maintain and update internal databases to ensure client information is accurate and up to date. <br>• Client Relationship Management – Support the Customer Success team in day-to-day client communication and assist in collecting feedback regarding product features, pain points, and overall customer satisfaction. <br>Requirements: <br>• Recent graduate in Business, Marketing, Computer Science, or another related field. <br>• Strong organizational and multitasking skills. <br>• Attention to detail and problem-solving abilities. <br>• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). <br>• Good command of English and Arabic, both written and verbal. <br>• Ability to learn quickly, take initiative, and work collaboratively with the team. <br>• Basic familiarity with CRM software or ticketing tools is an advantage. <br>• Good time management skills and ability to meet deadlines. <br>• Genuine interest in technology, SaaS products, and customer experience. <br> <br>This internship provides an opportunity to gain practical experience in Customer Success within a fast-growing PropTech company, working closely with clients and internal teams. The intern will be exposed to customer onboarding, product adoption, support, platform configuration, and client feedback, with the opportunity to develop their skills in a real business environment

GlobeMed Group, the largest Healthcare Benefits Management company in the MENA region is looking for a Customer Service Coordinator who will handle the administrative certification process related to all international medical claims and to the different products and services at Health Services department. <br> <br>Duties & Responsibilities: <br> <br> Supports international partners by providing their inbound adherents with the requested services in a timely manner including: access to the GlobeMed local networks, arranging medical evacuations and repatriations, arranging medial and travel assistance services. <br> Supports GlobeMed operations by providing their outbound adherents with the requested services in a timely manner including: access to the GlobeMed international networks, support with cross border claims, arranging medical evacuations and repatriations, arranging medial and travel assistance services. <br> File and report IHS claims experience; Create international provider on IHS portal and Manage claim on IHS portal <br> Following up with customers to ensure service was delivered and address their needs. <br> Coordinate and following up with GlobeMed departments to ensure services are delivered within acceptable timeframes and quality levels. <br> Provides information to IHS customers about GlobeMed local and international provider networks as well as products and service offerings. <br> Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. <br> Maintains case records by updating case information <br> <br>Qualifications <br> <br>Education: <br> <br>Bachelor’s degree in Nursing. <br> <br>Experience/Knowledge: <br> <br> Basic computer literacy with the ability and willingness to learn and develop knowledge of healthcare insurance and TPA operations. <br> Previous experience in customer service, call center, healthcare, or a similar service-oriented environment is an advantage. <br> <br>Technical Skills/Competencies: <br> <br> Customer Orientation: Strong customer-focused approach with the ability to understand and respond to customer needs. <br> Communication: Professional, empathetic, and patient when dealing with customers, members, and providers. <br> Phone Skills: Clear and effective communication in a customer service environment. <br> Attention to Detail: Accurate and meticulous when handling customer information and requests. <br> Organization: Ability to manage multiple tasks while maintaining service quality and accuracy. <br> Adaptability & Flexibility: Ability to handle different situations and work schedules based on business requirements. <br> Language: Fluent in spoken English & Arabic, and French is a plus

Sales responsibilities <br>* Greet and qualify showroom visitors (gym owners, hotels, clinics, corporate/residential buildings, home-gym buyers) <br>* Demo equipment, explain specs, materials, warranty, and load ratings <br>* Prepare quotations, follow up on open quotes, and close orders <br>* Log every lead and interaction in the CRM — no lead left untracked <br>* Coordinate delivery and installation dates with the logistics/technical team <br>* Handle after-sale calls: spare parts, warranty claims, complaints <br>* Maintain showroom presentation — clean floor, correct pricing, working units <br>Online support responsibilities <br>* Respond to WhatsApp Business inquiries and Instagram/Facebook/TikTok DMs during working hours — target first response under 15 minutes <br>* Answer questions on pricing, availability, specs, and delivery; send catalogues, photos, and videos on request <br>* Qualify online leads and convert them to showroom visits, site visits, or direct quotations <br>* Send quotations and follow-ups over WhatsApp and track them like any other lead <br>* Monitor comments on posts and ads; move serious inquiries into DM <br>* Escalate complaints, custom projects, and large-project inquiries to the Sales Manager <br>* Keep saved replies, catalogue files, and price lists current <br>* Report weekly on inquiry volume, response time, and conversion by channel <br>Stock responsibilities <br>* Receive and inspect incoming shipments against packing lists and supplier invoices; flag shortages and damages immediately <br>* Record all stock in/out movements (sales, transfers, returns, demo units) on the same day <br>* Run weekly cycle counts and a full monthly count; investigate and report variances <br>* Maintain accurate item codes, barcodes, and locations across showroom and warehouse <br>* Flag slow-moving and low-stock items to management for reorder <br>* Manage spare parts inventory <br>Requirements <br>* 2+ years in retail/B2B sales, showroom sales, inventory control, or online customer support <br>* Fluent Arabic and English (written and spoken) — clear, professional writing for chat <br>* Comfortable with Excel, inventory/POS software, WhatsApp Business, and social media inboxes <br>* Physically able to handle equipment (plates, dumbbells, machine parts) <br>* Organized, detail-driven, honest with numbers <br>* Fitness industry or equipment background is a strong plus <br>* Valid driver’s license preferred <br>KPIs Monthly sales target · Quote-to-close rate · Online first-response time (<15 min) · DM-to-quotation conversion · Stock count accuracy (target 98%+) · Zero unrecorded movements <br>Package Base salary + commission on sales. Working hours per mall schedule, including weekends on rotation. <br>Want this as a Word doc, or an Arabic version for local job boards?