مطلوب مهندسين بترول
٥١٨١ وظائف شاغرة
<h2 class="h5">Job description</h2>
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<span>Aspire Software is looking for an AI Engineer to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> About the job: This is a builder role for someone obsessed with what agents can actually do in production.<br> You'll design and ship autonomous AI systems that operate inside the Polygon marketplace — agents that understand jewelry listings, assist buyers and sellers, surface intelligence across decades of trade data, and automate workflows that have been manual for forty years.<br> You won't just be wiring up LLM calls.<br> You'll be designing agentic systems end-to-end: tool definitions, planning loops, memory, evals, guardrails, observability, and the product surfaces that put these capabilities in front of real users.<br> Key Responsibilities Design and build agentic systems that power core marketplace experiences — listing intelligence, semantic and multi-step search, buyer/seller assistants, trade matching, content moderation, and market analytics Architect tool-using agents with reliable planning, execution, and recovery Build the supporting infrastructure: RAG pipelines, vector search, evals, prompt management, traceability, and cost/latency monitoring Partner with product and design to translate agentic capabilities into UX that members actually use and trust Establish patterns and primitives so the rest of the engineering team can ship agent-powered features confidently Stay on the frontier — evaluate new models, frameworks, and techniques and bring the ones that matter into production 3 - 5 years of experience Production experience building agentic systems with LLMs — not just chat wrappers, but agents that plan, use tools, and complete multi-step tasks Deep familiarity with at least one major LLM API (Anthropic, OpenAI, or equivalent), including tool use / function calling, structured outputs, and streaming Experience designing and running evals for non-deterministic systems Strong software engineering fundamentals — TypeScript/Python, modern web stack, API design Pragmatic judgment about when to use agents, when to use simpler pipelines, and when not to use AI at all</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a highly experienced and strategic HR Executive to lead and oversee the full Human Resources function. This role is responsible for developing HR strategies, ensuring compliance, driving performance management systems, and supporting senior management in all workforce planning and organizational development initiatives.</p><p>The ideal candidate will act as a key HR partner to executive leadership and ensure the effective implementation of HR policies and best practices across the organization.</p><p>Key Responsibilities</p><ul><li>Develop, implement, and continuously improve HR policies, procedures, and internal regulations.</li><li>Ensure consistent communication and enforcement of HR policies across all departments.</li><li>Act as a strategic HR advisor to the CEO and COO.</li><li>Lead workforce planning and collaborate with department heads on manpower requirements and recruitment strategies.</li><li>Oversee the full recruitment cycle, ensuring attraction and retention of top talent.</li><li>Review, update, and maintain organizational structure, job descriptions, and job requirements.</li><li>Design and implement onboarding, orientation, and training programs to support employee integration and development.</li><li>Prepare comprehensive monthly HR reports for senior management, highlighting workforce trends and key HR metrics.</li><li>Oversee performance management systems, including KPI development, quarterly appraisals, and performance improvement plans.</li><li>Support managers in employee relations, coaching, conflict resolution, and disciplinary processes.</li><li>Manage payroll preparation and ensure accuracy and timeliness of monthly salary processing.</li><li>Supervise attendance, leave management, absenteeism, and related HR records.</li><li>Handle NSSF (National Social Security Fund) compliance and related administrative requirements.</li><li>Maintain complete and accurate employee records and HR filing systems (both current and historical).</li><li>Issue employment certificates and other HR-related official documents as required.</li><li>Monitor and follow up on annual leave balances and workforce attendance planning.</li><li>Develop and strengthen talent acquisition channels and professional networks to attract qualified candidates.</li><li>Ensure HR compliance with Lebanese Labor Law and internal company regulations.</li><li>Perform other strategic and operational HR duties as required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Human Resources, Business Administration, or related field (Master s degree is a plus).</li><li>Minimum8 years of progressive HR experience, including senior/generalist HR responsibilities.</li><li>Strong expertise in Lebanese Labor Law and NSSF procedures.</li><li>Proven experience in payroll management, HR operations, recruitment, and performance management.</li><li>Strong leadership, decision-making, and stakeholder management skills.</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>High level of discretion, confidentiality, and professionalism.</li><li>Advanced proficiency in Microsoft Excel and HR systems/tools.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<span></span><p>Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.</p><br>
<p>Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.<br> Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.</p><br>
<p>Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.</p><br> <p><strong><span>THE ROLE</span></strong></p><br> <p><span>The HR Director for the Global Business Services (GBS) Center will play a pivotal role in leading the human resources strategy and operations for the center. This position requires a seasoned HR professional with expertise in talent management, organizational development, learning and development (L&D), and employee retention strategies in a GBS or BPO environment. </span></p><br>
<p><span>The HR Director will report to the local Center Head with a functional reporting line to Global GBS HR Director to ensure the alignment of HR practices with the company’s strategic objectives while fostering a culture of collaboration, innovation, continuous learning, and employee engagement.</span></p><br> <p><strong><span>RESPONSIBILITIES</span></strong></p><br> <p><strong><span>Strategic Leadership</span></strong></p><br>
<ul>
<li><span>Develop and execute the HR strategy for the GBS Center, aligning it with global corporate goals and local operational needs.</span></li>
<li><span>Serve as a trusted advisor to senior leadership on all HR-related matters, including workforce planning, organizational design, and talent strategy.</span></li>
<li><span>Drive initiatives to build a high-performing, diverse, and inclusive workplace culture.</span></li>
</ul> <p><strong><span>Talent Acquisition and Management</span></strong></p><br>
<ul>
<li><span>Oversee recruitment efforts to attract top talent for the GBS Center, ensuring alignment with the company’s competency requirements and growth plans.</span></li>
<li><span>Implement robust onboarding programs to ensure new hires are equipped to succeed in their roles.</span></li>
<li><span>Lead succession planning and career pathing efforts to ensure a strong leadership pipeline within the center.</span></li>
</ul> <p><strong><span>Employee Retention and Attrition Management</span></strong></p><br>
<ul>
<li><span>Define and implement strategies to retain top talent and reduce employee attrition, focusing on building a positive employee experience.</span></li>
<li><span>Analyze attrition trends and identify root causes, developing targeted interventions to address key areas of concern.</span></li>
<li><span>Develop and enhance employee engagement programs, including recognition initiatives, career development opportunities, and wellness programs.</span></li>
<li><span>Collaborate with leadership to create a culture of trust, transparency, and collaboration, ensuring employees feel valued and supported.</span></li>
<li><span>Regularly monitor and report on retention metrics and employee feedback to measure the effectiveness of retention strategies.</span></li>
</ul> <p><strong><span>Learning and Development</span></strong></p><br>
<ul>
<li><span>Develop and implement comprehensive learning and development strategies to enhance employee skills, knowledge, and leadership capabilities.</span></li>
<li><span>Partner with global HR teams to design and deliver training programs, including technical skills development, leadership training, and soft skills enhancement.</span></li>
<li><span>Promote a culture of continuous learning by identifying opportunities for upskilling and reskilling employees to meet evolving business needs.</span></li>
<li><span>Evaluate the effectiveness of L&D initiatives through metrics and feedback, ensuring alignment with organizational goals.</span></li>
<li><span>Build partnerships with external training providers and educational institutions to expand learning opportunities for employees.</span></li>
</ul> <p><strong><span>Employee Relations and Engagement</span></strong></p><br>
<ul>
<li><span>Serve as a champion for employee engagement, implementing programs to boost morale, productivity, and overall satisfaction.</span></li>
<li><span>Manage employee relations, ensuring compliance with labor laws and company policies.</span></li>
<li><span>Foster open communication channels to address employee concerns and provide guidance on conflict resolution.</span></li>
</ul> <p><strong><span>HR Operations and Compliance</span></strong></p><br>
<ul>
<li><span>Oversee HR operations, including payroll, benefits administration, and compliance with local labor regulations.</span></li>
<li><span>Ensure the implementation of global HR policies and practices while adapting them to local requirements.</span></li>
<li><span>Monitor and report key HR metrics and analytics to inform decision-making and track progress against goals.</span></li>
</ul> <p><strong><span>PROFILE & QUALIFICATIONS</span></strong></p><br>
<ul>
<li><span>Bachelor’s degree in Human Resources, with a minimum of 10 years on HR leadership experience and ideally 5 years in a GBS or BPO environment.</span></li>
<li><span>Strong knowledge of national labor laws and regulations.</span></li>
<li><span>Experience working in a multinational organization, with exposure to global HR practices.</span></li>
<li><span>Expertise in employee retention and engagement strategies, including attrition analysis and targeted interventions.</span></li>
<li><span>Strong leadership and interpersonal skills, with the ability to influence and partner with stakeholders at all levels.</span></li>
<li><span>Strategic problem-solving and decision-making abilities.</span></li>
<li><span>Excellent communication skills, both written and verbal, in English and Spanish.</span></li>
<li><span>Proficiency in HR systems and tools, with strong analytical and reporting capabilities.</span></li>
</ul> <p><strong><span>Come along on CMA CGM’s adventure!</span></strong></p><br><p>Come along on CMA CGM’s adventure !<br> </p><br> </div>
<p>The Sales Manager will be responsible for driving profitable sales growth, strengthening market coverage and leading the sales organization to consistently achieve and exceed commercial objectives. The role will translate the company's commercial strategy into actionable sales plans, ensuring strong execution across channels, territories, customers and product categories. The Sales Manager will be expected to combine strategic commercial thinking with strong field execution, developing the sales team, expanding customer relationships, improving distribution and ensuring maximum visibility and availability of Richa Group International's portfolio in the market.</p><p><b><br></b></p><p><b>Key Accountabilities</b></p><p>1. Sales Strategy & Business Growth</p><p>Develop and execute the annual and monthly sales strategy in line with the company's overall business objectives. Translate company targets into clear sales objectives by territory, channel, customer, salesperson and product category. Identify opportunities for revenue growth, market penetration, customer acquisition and portfolio expansion. Monitor market trends, competitor activity, pricing movements and customer needs to identify commercial opportunities and risks. Develop action plans to close performance gaps and accelerate growth. Ensure profitable growth while maintaining appropriate pricing, margins and commercial discipline.</p><p>2. Sales Team Leadership</p><p>Lead, coach and develop the sales team to deliver consistent commercial performance. Establish clear individual and team KPIs, targets and performance expectations. Conduct regular performance reviews and provide constructive coaching and feedback. Monitor field activity, customer visits, sales productivity and territory coverage. Identify capability gaps and implement appropriate training and development initiatives. Build a high-performance culture based on accountability, ownership, customer focus and results.</p><p>3. Distribution & Route-to-Market Excellence</p><p>Ensure effective market coverage across Lebanon and maximize product availability at point of sale. Strengthen distribution across supermarkets, groceries, restaurants, specialty retailers and other relevant channels. Optimize territory allocation, customer segmentation and sales routes. Identify white spaces and underpenetrated territories or customer segments. Ensure sales representatives execute agreed distribution, merchandising and visibility standards. Work closely with Operations and Logistics to ensure product availability and timely customer fulfillment.</p><p>4. Key Account & Customer Management</p><p>Develop and maintain strong relationships with strategic customers and key accounts. Lead commercial negotiations within approved company guidelines. Develop account plans for high-value customers and strategic accounts. Identify opportunities for increased listings, range expansion, promotions and cross-selling. Monitor customer satisfaction, service levels and commercial performance. Resolve escalated customer issues promptly and professionally.</p><p>5. Portfolio & Brand Development</p><p>Drive sales performance across Richa Group International's product portfolio, including cheese, pasta, rice, sauces and related categories. Ensure sales teams have strong product knowledge and can effectively communicate product value propositions. Identify opportunities to introduce new products and strengthen existing brands in the market. Work closely with Marketing to develop effective trade activation, promotions and in-market initiatives. Monitor product performance by SKU, customer and channel and recommend corrective actions where required.</p><p>6. Sales Planning, Forecasting & Reporting</p><p>Prepare accurate sales forecasts and rolling business projections. Monitor actual performance against budget and sales targets. Analyze sales performance by customer, territory, salesperson, SKU and channel. Provide management with regular sales reports, insights and recommendations. Establish a disciplined sales reporting framework based on accurate and timely data. Use sales analytics to identify trends, opportunities and performance gaps.</p><p>7. Commercial Excellence</p><p>Monitor pricing, discounts, promotions and commercial terms to ensure alignment with company policies. Support margin improvement initiatives and minimize unnecessary commercial leakage. Monitor customer credit exposure and coordinate with Finance regarding overdue accounts. Ensure sales policies, approval procedures and reporting standards are consistently followed. Recommend improvements to sales processes, systems and controls.</p><p>8. Cross-Functional Collaboration</p><p>Work closely with Operations, Supply Chain, Warehouse, Finance, Marketing and HR to ensure seamless commercial execution. Coordinate sales forecasts with inventory and supply planning. Communicate market intelligence and customer requirements internally.</p>
<p>The Accountant supports the Company s day-to-day accounting activities, including transaction processing, record keeping, account reconciliations, tax compliance, and financial reporting. The role is responsible for maintaining accurate and complete financial records, ensuring transactions are properly classified and documented, and providing timely support for closing, audits, and management reporting.</p><p><strong>Key Responsibilities</strong></p><p><strong>Accounting Records & Transaction Processing</strong></p><ul><li>Post journal entries and accurately record financial transactions in Odoo and supporting spreadsheets.</li><li>Ensure transactions are correctly coded, classified, and supported by appropriate documentation.</li><li>Verify the accuracy and completeness of accounting data and promptly address inconsistencies.</li></ul><p><strong>Payables, Receivables & Expenses</strong></p><ul><li>Process supplier invoices, match them to purchase orders, and prepare payment vouchers.</li><li>Track accounts receivable balances and follow up on outstanding customer payments.</li><li>Monitor company expenses and reconcile corporate credit card statements.</li><li>Collaborate with colleagues, customers, and vendors to resolve account discrepancies.</li></ul><p><strong>Reconciliations & Financial Reporting</strong></p><ul><li>Reconcile bank statements, accounts payable, accounts receivable, and other assigned ledger accounts.</li><li>Assist in preparing financial reports and statements under the direction of senior team members.</li><li>Support month-end and year-end closing activities by providing accurate schedules and reconciliations.</li></ul><p><strong>Tax, Compliance & Audit Support</strong></p><ul><li>Prepare and file tax returns accurately and in accordance with applicable regulatory requirements.</li><li>Monitor changes in tax regulations and support the timely implementation of required updates.</li><li>Provide supporting documents and assistance during internal and external financial audits.</li><li>Follow Company accounting policies, procedures, and internal control requirements.</li></ul><p><strong>Records & Documentation</strong></p><ul><li>Maintain organized and up-to-date physical and digital filing systems for financial documents.</li><li>Retrieve and provide records as needed for audits, reviews, and management inquiries.</li><li>Protect the confidentiality and integrity of financial information and supporting documentation.</li></ul><p><strong>Qualifications</strong></p><ul><li>Bachelor s degree in Accounting.</li><li>Relevant professional accounting certifications will be considered an advantage.</li></ul><p><strong>Experience Requirements</strong></p><ul><li>Three to five years of proven experience in an Accountant role.</li><li>Hands-on experience using Odoo accounting software.</li><li>Practical experience with journal entries, invoice processing, account reconciliations, tax filings, and financial reporting.</li><li>Experience supporting month-end and year-end closings and financial audits.</li></ul><p><strong>Technical Competencies</strong></p><p><strong>Accounting & Finance</strong></p><ul><li>General Ledger Accounting</li><li>Journal Entries</li><li>Accounts Payable and Accounts Receivable</li><li>Bank and Credit Card Reconciliations</li><li>Invoice Processing and Payment Documentation</li><li>Tax Compliance and Return Preparation</li><li>Financial Reporting and Closing Support</li><li>Audit Support and Internal Controls</li></ul><p><strong>ERP & Systems</strong></p><ul><li>Odoo Accounting Software</li><li>Microsoft Excel and Financial Spreadsheets</li><li>Digital Record-Keeping and Document Management</li><li>Financial Data Review and Validation</li></ul><p><strong>Professional Competencies</strong></p><ul><li>High attention to detail and accuracy.</li><li>Strong organizational and time-management skills.</li><li>Analytical mindset and ability to interpret financial data.</li><li>Clear communication and effective cross-functional collaboration.</li><li>Professional judgment, integrity, discretion, and accountability.</li><li>Ability to manage priorities and remain flexible during closing, filing, and audit periods.</li></ul><p><strong>Key Performance Indicators (KPIs)</strong></p><ul><li>Financial Data Entry Accuracy.</li><li>Invoice Processing Efficiency and Timeliness.</li><li>Accounts Receivable and Accounts Payable Aging.</li><li>Accuracy and Timeliness of Account Reconciliations.</li><li>Quality of Vendor and Customer Account Support.</li><li>Support for Month-End and Year-End Closings.</li><li>Compliance with Policies, Procedures, and Regulatory Requirements.</li><li>Timeliness and Accuracy of Financial Reporting.</li></ul><p><strong>Working Conditions</strong></p><ul><li>The role is primarily office-based.</li><li>Occasional overtime or flexibility in working hours may be required.</li><li>Regular interaction with colleagues, customers, vendors, and auditors is expected.</li></ul><p><strong>Benefits</strong></p><ul><li>Transportation allowance.</li><li>Optional medical insurance.</li><li>Mobile phone allowance.</li><li>Annual performance-based bonus, subject to the Company s performance appraisal process.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Accounting.</li><li>Relevant professional accounting certifications will be considered an advantage.</li><li>Three to five years of proven experience in an Accountant role.</li><li>Hands-on experience using Odoo accounting software.</li><li>Practical experience with journal entries, invoice processing, account reconciliations, tax filings, and financial reporting.</li><li>Experience supporting month-end and year-end closings and financial audits.</li><li>High attention to detail and accuracy.</li><li>Strong organizational and time-management skills.</li><li>Analytical mindset and ability to interpret financial data.</li><li>Clear communication and effective cross-functional collaboration.</li><li>Professional judgment, integrity, discretion, and accountability.</li><li>Ability to manage priorities and remain flexible during closing, filing, and audit periods.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>To develop a harmonized GCC regional inter-linked Macro and Micro SAM and a database for 2024–2035 to support the calibration of a regional trade simulator.<br> Work Location<br>Remote<br> Expected duration<br>3 months<br> Duties and Responsibilities<br>Background The Ministry of Economy and Planning MEP of Saudi Arabia have been playing a more proactive role in shaping the country's trade policy and navigating the complexities of an increasingly interconnected global economy. As Saudi Arabia deepens its integration into global trade networks and pursues economic diversification under Vision 2030, the ability to evaluate trade policies and external economic shocks in a timely, data-driven, and systematic manner has become critical. In this context, ESCWA partnered with the Ministry to strengthen its technical capacity for trade policy analysis. One of the key pillars of this effort is the development of advanced trade modeling and simulation toolkits that can inform strategic decision-making at both national and regional levels. A cornerstone of this initiative is the development of a regional trade simulator for the GCC’s countries. This simulator, to be aligned as much as possible to the Saudi’s sectoral structure of the input-output and supply-use tables, will serve as a third policy platform for analyzing integration scenarios among GCC countries themselves but also with the rest of the world. ESCWA is thus seeking the support of an economist to develop a harmonized GCC regional inter-linked Macro and Micro Social Accounting Matrix (SAM) and a comprehensive database for building the baseline scenario for the period 2024–2035. The objective of this assignment is to develop a harmonized GCC regional inter-linked Macro and Micro Social Accounting Matrix (SAM) and a comprehensive database to support the calibration of a regional trade simulator. Duties and Responsibilities The consultant will be asked to perform the following tasks: Using the updated national SAM’s for the six GCC’s countries developed by ESCWA in the context of the project on developing trade simulators for Saudi Arabia, the consultant will suggest a harmonized structure of the regional inter-linked SAMs. The regional interlinked SAM for GCC should be aligned as maximum as possible to the specific features of the national SAM of Saudi Arabia. Build the regional inter-linked Macro and Micro regional SAM using the national SAMs and additional data to be collected by the consultant. The Micro SAM should reflect the maximum of trade instruments being applied by Saudi Arabia. To do so, the consultant may use the appropriate estimation and balancing techniques such as RAS and Maximum Entropy techniques. Build the complete database for calibrating the regional trade simulator for the period 2024-2035.<br> Qualifications/special skills<br>A Master's degree in applied economics with a clear focus on developing SAMs and regional CGE models is required. A PhD is desirable. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed Five years expertise in using and developing global and regional CGE models is required. Strong knowledge of national accounts and developing social accounting matrices is required. Expertise in applying updating and balancing techniques is required. Expertise in GCC countries is desirable<br> Languages<br>English and French are the working languages of the United Nations secretariat and Arabic is a working language of ESCWA. For this position, Fluency in English and Arabic is required. Knowledge of French is desirable. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
<p><b><br></b></p><p><b>## Purpose of the Role</b></p><p>This role keeps the company running day to day. It covers the office itself, but the larger part of the job is making sure the different parts of the business move together: warehouse, fleet, sales support, administration and the outside providers the company depends on. The person in this seat is the one management turns to when something needs to be organised, chased, fixed or coordinated across departments, and the one department heads coordinate through when a request touches more than one team.</p><p>It suits someone who is organised, hands on, and comfortable being responsible for outcomes that depend on other people delivering.</p><p>---</p><p>## Key Responsibilities</p><p>### Office and Administration</p><ul><li>Run the daily operation of the office and make sure it is properly staffed, supplied and functioning.</li><li>Supervise administrative staff, receptionists, drivers, messengers and cleaning staff, including scheduling, attendance and daily task assignment.</li><li>Manage office supplies, equipment, furniture and stationery, from requisition through purchase, receipt and distribution.</li><li>Maintain company files, records and archives, both physical and digital, with a structure people can actually find things in.</li><li>Organise meetings, visits and travel arrangements for management and visiting principals, including hotels, transport and itineraries.</li><li>Handle incoming correspondence, courier, calls and visitor flow.</li></ul><p>### Day to Day Coordination Across Departments</p><ul><li>Act as the coordination point between Sales, Warehouse, Procurement, Finance and Administration so that requests do not sit unanswered.</li><li>Follow up daily on open items across the business and escalate anything that is stuck to the General Manager with a proposed solution, not just a problem.</li><li>Prepare and circulate daily and weekly status reports on the areas under this role.</li><li>Support management in preparing information for meetings, reviews and decisions.</li><li>Take on assignments and projects delegated by the General Manager and carry them to completion.</li></ul><p>### Warehouse, Delivery and Fleet Support</p><ul><li>Coordinate with the warehouse on receiving schedules, delivery planning and dispatch, so that shipments and orders move on time.</li><li>Monitor delivery performance, route coverage and customer delivery complaints, and follow up until each case is closed.</li><li>Manage the company vehicle fleet: registration, insurance, mechanic, licences, fuel, maintenance schedules, repairs and vehicle records.</li><li>Track driver assignments, licences and vehicle handovers.</li><li>Coordinate with third party transporters and service providers where used.</li></ul><p>### Facilities, Utilities and Assets</p><ul><li>Manage premises: office, warehouse and any branch location. Maintenance, cleaning, security, generator, electricity, water, internet and telephone.</li><li>Handle contracts and relationships with landlords, maintenance contractors, security companies, insurance providers, telecom and utility providers.</li><li>Maintain the company asset register and follow the condition, location and custody of each asset.</li><li>Oversee health, safety and general workplace conditions, including firefighting equipment, emergency exits and first aid supplies.</li></ul><p>### Purchasing of Non Trade Items and Cost Control</p><ul><li>Handle purchasing of general services and non trade items: office needs, maintenance, printing, promotional and marketing material, and similar.</li><li>Collect quotations, compare, and recommend the supplier before committing.</li><li>Monitor spending against budget for office, facilities, fleet and general administration, and report variances.</li><li>Review supplier invoices for accuracy before submitting them to Finance for payment.</li><li>Identify and act on savings without letting service quality drop.</li></ul><p>### Process, Policy and Systems</p><ul><li>Document and improve internal administrative procedures, forms and workflows so the same task is done the same way each time.</li><li>Enforce company policies and the approval matrix across the areas under this role.</li><li>Make sure transactions and records go through the company system properly rather than staying on someone's desk.</li><li>Support internal and external audit requests related to administration, assets and general expenses.</li></ul><p>### People and Government Related Support</p><ul><li>Support HR with attendance records, leave tracking, staff files, onboarding logistics and new joiner setup.</li><li>Follow up on official and government related paperwork with the relevant authorities and the company's'</li></ul><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p><h4>About Deloitte</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<h4>Our Purpose</h4>
<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most — for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li><strong>Lead the way</strong></li>
<li><strong>Serve with integrity</strong></li>
<li><strong>Take care of each other</strong></li>
<li><strong>Foster inclusion</strong></li>
<li><strong>Collaborate for measurable impact</strong></li>
</ul>
<h4>Role Overview</h4>
<p>During your tenure as a Senior Manager HR Business Partner, you will work closely with Partners, Directors, and senior leaders to support their teams. You will run key people processes (performance, promotions, pay reviews), handle employee relations cases, ensure compliance with labour law and firm policies, and use people data to help leaders make better decisions. You’ll also help improve engagement and the overall employee experience.</p>
<h4>Key Responsibilities</h4>
<ul>
<li>Act as a trusted advisor to Partners, Directors, and senior leaders on organization design, workforce planning, talent strategy, and culture.</li>
<li>Translate business priorities into actionable people plans aligned to firm strategy and values.</li>
<li>Coach leaders on performance, engagement, change management, and team effectiveness.</li>
<li>Lead end-of-year performance cycles, ensuring quality, consistency, and adherence to timelines.</li>
<li>Manage performance outcomes including calibration, moderation, and final rating alignment in line with firm guidelines.</li>
<li>Facilitate talent review discussions, succession planning, and identification of high potentials and critical roles.</li>
<li>Govern promotion processes end-to-end (eligibility, documentation, panels, approvals, and communications).</li>
<li>Oversee annual salary review and bonus processes, ensuring fairness, internal equity, and compliance with firm policies.</li>
<li>Lead complex employee relations cases, investigations, disciplinary matters, and grievance handling with discretion and consistency.</li>
<li>Manage Performance Improvement Plans (PIPs) and structured improvement processes, including documentation, coaching guidance, and risk mitigation.</li>
<li>Ensure outcomes are compliant with labour law, internal policies, and ethical standards.</li>
<li>Support wellbeing, inclusion, and culture initiatives aligned to firm priorities.</li>
<li>Provide regular people dashboards and insights (performance distribution, promotions, attrition, employee relations trends, diversity metrics, engagement).</li>
<li>Maintain strong governance, documentation standards, and audit readiness across all people processes.</li>
<li>Identify process improvements and standardization opportunities to enhance efficiency and employee experience.</li>
</ul>
<h4>Leadership Capabilities</h4>
<ul>
<li>Builds own understanding of our purpose and values; explores opportunities for impact.</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li>
<li>Actively focuses on developing effective communication and relationship-building skills.</li>
<li>Understands how their daily work contributes to the priorities of the team and the business.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor's degree in human resources management, business administration, or a related field.</li>
<li>Knowledge of best practices in HR management is essential.</li>
<li>Experience of 12+ years in HR with 8+ years managing performance cycles, talent reviews, employee relations, performance management, calibration, promotions, salary reviews, PIPs, and restructuring.</li>
<li>Skilled in handling employee relations, disciplinary actions, and exit processes compliant with labour laws.</li>
<li>Proficient in people analytics, reporting, and maintaining HR governance and audit readiness.</li>
<li>Ability to communicate professionally with leadership.</li>
<li>Detail oriented and conscientious.</li>
<li>Excellent organizational, communication, and time-management skills.</li>
<li>Advanced level of technical proficiency and computer literacy (Word, Excel, PowerPoint, Microsoft Management).</li>
<li>Fluent in English (reading, speaking, and writing).</li>
</ul></p><p></p>
<p><b>Job Description</b></p><p><b>Job Position: Commercial Manager</b></p><p><b>Main Functions:</b></p><ul><li>Develop and execute the company's commercial strategy in alignment with the overall business objectives.</li><li>Drive profitable revenue growth while protecting company margins.</li><li>Develop pricing strategies in coordination with Finance and Executive Management.</li><li>Lead local sales activities across all business segments, including food packaging, paper cups, paper bags, wrapping paper, and customized packaging solutions.</li><li>Manage key customer relationships and ensure long-term business partnerships.</li><li>Identify new market opportunities, export channels, distributors, and strategic accounts.</li><li>Identify new product opportunities based on market demand and customer requirements.</li></ul><p>Responsibilities:</p><p>Customer Relations Management</p><ul><li>Promote company image in all interactions with stakeholders including existing or potential customers and demonstrate professional handling and technical knowledge; uphold the standards of quality, and reliability of the company at all times.</li><li>Build and maintain long-term relationships with existing customers while developing new business opportunities.</li><li>Ensure high levels of customer satisfaction through timely communication and professional account management.</li><li>Conduct regular customer visits to understand customer needs and identify business opportunities.</li><li>Resolve customer complaints and commercial issues in coordination with relevant departments.</li></ul><p>Strategy & Planning</p><ul><li>Develop new business opportunities in both local and regional markets.</li><li>Identify new industries and customer segments that can benefit from UNIBAG products.</li><li>Develop relationships with distributors, wholesalers, food chains, industrial manufacturers, retailers, and hospitality customers.</li><li>Develop pricing strategies that maximize profitability while maintaining market competitiveness.</li><li>Prepare sales forecasts and revenue projections.</li><li>Participate in tenders, major quotations, and strategic commercial negotiations.</li><li>Analyze market trends, customer demands, pricing movements, and competitor activities.</li><li>Recommend new products, product improvements, and market opportunities.</li><li>Monitor sales pipeline and conversion rates.</li><li>Develop customer segmentation and account management strategies.</li></ul><p>Sales Operations Management</p><ul><li>Manage the complete sales cycle from lead generation until payment collection.</li><li>Review and approve quotations, pricing, commercial offers, and contractual terms.</li><li>Monitor order fulfillment performance and customer service levels.</li><li>Monitor order execution with production to ensure on-time delivery.</li><li>Ensure proper utilization of ERP/CRM systems for customer management and sales reporting.</li><li>Set and review monthly sales targets by product line and ensuring alignment with company goals and yearly objectives.</li><li>Develop and validate policies and procedures in coordination with Management.</li></ul><p>Key Account Management</p><ul><li>Develop strategic relationships with major customers and corporate accounts.</li><li>Conduct regular business reviews with key customers.</li><li>Negotiate annual contracts and pricing agreements.</li><li>Monitor customer profitability and purchasing trends.</li><li>Identify cross-selling and upselling opportunities.</li><li>Ensure customer retention and business expansion opportunities.</li><li>Validate and oversee wholesale orders.</li></ul><p>Market Intelligence</p><ul><li>Benchmark company s commercial performance against competitors.</li><li>Conduct continuous market research and competitor analysis.</li><li>Monitor industry developments, packaging trends, and customer requirements.</li><li>Identify opportunities for innovation and product diversification.</li><li>Prepare SWOT analyses and recommend strategic actions.</li><li>Conduct brand perception and customer satisfaction surveys.</li></ul><p>Target Setting & Achievement</p><ul><li>Participate in setting sales targets within the commercial strategy and risk policies set by the company.</li><li>Monitor sales KPIs and implement corrective actions where necessary.</li><li>Review sales performance regularly with the sales team.</li><li>Ensure achievement of budgeted revenue, margin, and profitability targets.</li></ul><p>Managing People</p><ul><li>Provide direct management of operating managers within his/her division.</li><li>Live and disseminate company s values and promote a culture of performance and integrity.</li><li>Develop team skills and learning capabilities through a formal development roadmap; seek to acquire new talent breed and identify high potentials within teams.</li><li>Set targeted and formal training plans for employees within his/her division; coach and develop subordinates; promote a culture of excellence and continuous development and seek to retain high performers.</li><li>Monitor- and take necessary measures to enhance- performance of subordinates within his/her division; make sure performance appraisals are administered on a timely basis.</li><li>Ensure seamless communication and coordination between departments.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>QUALIFICATIONS:</p><ul><li>Bachelor's degree</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><strong>The Company:</strong></p><br><p>Sucafina is the leading sustainable Farm to Roaster coffee company, with a family tradition in commodities that stretches back to 1905. Today, with more than 1,400 employees in 34 countries, we help stakeholders worldwide to find the perfect coffee solutions. We embed technology, innovation, and sustainability throughout the supply chain, creating shared value for all by Investing in Farmers, Caring for People, and Protecting Our Planet. For more information, visit www.sucafina.com.</p><br><p><strong>What are we looking for:</strong></p><br><p>We are looking for entrepreneurs, techies, passionate, eager to learn, humble, with a positive attitude and a high level of integrity People. Flexible and willing to take challenges, work and live in coffee-producing countries, People who want to build expertise and a career in the coffee business and are ready to go the extra mile.</p><br><p><strong>What we offer:</strong></p><br><p>We offer within our pleasant family environment, great opportunities to learn and grow, we offer challenges and exposure to multicultural environments, on-merit base compensation, and free coffee around the clock!</p><br><br>Job Description<br><p><strong>Role Overview:</strong></p><br><p>The Integration Engineer is responsible for designing, developing, and maintaining enterprise integrations across internal and external applications using Microsoft Azure Integration Services and .NET technologies.</p><br><p>This role focuses on API development, middleware solutions, event-driven architectures, messaging platforms, and system-to-system integrations. The engineer will work closely with application teams, business stakeholders, and architects to deliver secure, scalable, and reliable integration solutions across the organization.</p><br><p><strong>Key Responsibilities</strong></p><br><p><strong>1. Solution Design </strong></p><br><ul><li>Design and implement integration solutions using Azure services such as:<ul><li><strong>Azure Logic Apps (Standard & Consumption)</strong></li><li><strong>Azure Service Bus (Queues, Topics, DLQ)</strong></li><li><strong>Azure API Management</strong></li><li><strong>Event Grid / Event Hub</strong></li><li><strong>Azure Functions</strong></li></ul></li><li>Translate functional requirements into scalable integration architectures.</li><li>Build robust retry, error-handling, dead-lettering, and monitoring patterns.</li></ul><p><strong>2. Development & Implementation</strong></p><br><ul><li>Develop integration workflows using Logic Apps (stateful and stateless).</li><li>Implement synchronous and asynchronous messaging patterns.</li><li>Build APIs and connectors for internal/external system integrations.</li><li>Implement CI/CD pipelines for integration components (Azure DevOps/GitHub).</li><li>Build reusable components, templates, and enterprise integration patterns.</li></ul><p><strong>3. Service Bus & Messaging</strong></p><br><ul><li>Configure queues, topics, subscriptions, and rules.</li><li>Implement DLQ handling, repair & replay, and quarantine logic.</li><li>Ensure message security, idempotency, and guaranteed delivery.</li></ul><p><strong>4. API Management</strong></p><br><ul><li>Publish, secure, and monitor APIs using Azure API Management.</li><li>Implement policies (rate limiting, caching, transformation, authentication).</li><li>Manage API lifecycle and developer onboarding.</li></ul><p><strong>5. Monitoring & Support</strong></p><br><ul><li>Implement alerting and observability using:<ul><li><strong>Application Insights</strong></li><li><strong>Log Analytics</strong></li><li><strong>Azure Monitor</strong></li></ul></li><li>Troubleshoot integration failures, performance issues, and message dead-lettering.</li><li>Support production workloads, ensure platform reliability, and optimize cost.</li></ul><p><strong>6. Security & Governance</strong></p><br><ul><li>Apply best practices for identity and access management (Azure AD).</li><li>Implement security standards: Managed Identity, OAuth2, RBAC, Key Vault.</li><li>Ensure compliance with company governance and Azure landing zone policies.</li></ul><br>Qualifications<br><p><strong>Qualifications and Experience:</strong></p><br><ul><li>Bachelor's degree in Computer Science, Software Engineering, or a related field.</li><li>Strong programming skills in <strong>C# and .NET</strong>.</li><li>Experience developing and consuming <strong>RESTful APIs</strong>.</li><li>Experience with <strong>ASP.NET Core Web API</strong> development.</li><li>Understanding of enterprise integration patterns and middleware concepts.</li><li>Knowledge of synchronous and asynchronous communication mechanisms.</li><li>Experience with messaging platforms such as:<ul><li>Azure Service Bus</li><li>Strong understanding of JSON, XML, and API contracts.</li></ul></li><li>Experience with Azure services including:<ul><li>Azure Logic Apps</li><li>Azure Functions</li><li>Azure API Management</li><li>Azure Service Bus</li><li>Event Grid</li><li>Cosmos DB</li><li>Azure Storage Container</li></ul></li><li>Experience with Git and Azure DevOps.</li><li>Familiarity with CI/CD pipelines and deployment automation.</li><li>Understanding of authentication and security concepts including:<ul><li>OAuth2</li><li>OpenID Connect</li><li>Managed Identity</li><li>Azure Key Vault</li><li>RBAC</li></ul></li><li>Experience troubleshooting distributed applications and integrations.</li><li>Strong analytical, debugging, and problem-solving skills.</li></ul><br>Additional Information<br><p>The ideal candidate has experience with:</p><br><ul><li>C# / .NET</li><li>ASP.NET Core</li><li>REST APIs</li><li>Azure Integration Services</li><li>Middleware platforms</li><li>Service Bus and messaging</li><li>API Management</li><li>Event-Driven Architecture</li><li>Microservices</li><li>Azure DevOps</li></ul><br><br> </div>
Job Summary
<br>
<br>We are looking for a highly organized, proactive, and versatile Office & Executive Support Coordinator to manage the day-to-day administrative operations of the office while providing direct support to management and the COO.
<br>
<br>The ideal candidate is detail-oriented, reliable, well-organized, and comfortable handling a variety of administrative, executive support, office management, social media, and basic accounting tasks.
<br>
<br>Key Responsibilities
<br>
<br>Office Administration & Management
<br>
<br>Manage the daily administrative operations of the office.
<br>Ensure the office is organized, clean, well-stocked, and running efficiently.
<br>Manage office supplies, stationery, kitchen supplies, and other office needs.
<br>Coordinate purchases, suppliers, maintenance, and office services.
<br>Handle general office paperwork, filing, documentation, and administrative records.
<br>Maintain organized physical and digital office files.
<br>Assist with correspondence, documents, forms, and other administrative tasks.
<br>
<br>Executive & Management Support
<br>
<br>Provide administrative and organizational support to the Manager.
<br>Assist with scheduling, meetings, appointments, follow-ups, and correspondence.
<br>Help prepare documents, presentations, reports, and meeting materials.
<br>Follow up on pending tasks and ensure important matters are properly tracked.
<br>Provide day-to-day administrative support to the COO.
<br>Assist the COO with various operational and administrative tasks as required.
<br>
<br>Social Media Support
<br>
<br>Support the social media team with ideas and content suggestions.
<br>Contribute ideas for social media posts, campaigns, and office/company activities.
<br>Assist in collecting information, photos, and materials needed for social media content.
<br>Help coordinate internal activities that can be used for company communication and social media.
<br>
<br>Basic Accounting & Financial Administration
<br>
<br>Assist the accounting department with basic administrative and accounting tasks.
<br>Prepare and organize invoices, receipts, payment records, and related documents.
<br>Assist with filing and maintaining financial documentation.
<br>Follow up on basic administrative matters related to invoices and payments when required.
<br>Requirements
<br>Previous experience in office administration, executive assistance, or a similar role.
<br>Excellent organizational and time-management skills.
<br>Strong attention to detail and ability to multitask.
<br>Good written and verbal communication skills.
<br>Proficiency in Microsoft Office / Google Workspace.
<br>Ability to handle confidential information professionally.
<br>Basic knowledge of accounting and financial administration is an advantage.
<br>Good understanding of social media and content ideas is an advantage.
<br>Proactive, responsible, flexible, and able to work independently.
<br>Ability to prioritize tasks and work in a fast-paced environment.
<br>Key Qualities
<br>Highly organized and detail-oriented
<br>Proactive and resourceful
<br>Trustworthy and discreet
<br>Good communication and interpersonal skills
<br>Flexible and willing to support different departments
<br>Strong follow-up and problem-solving skills
<br>Positive and professional attitude
GlobeMed Group, the largest Healthcare Benefits Management company in the MENA region is looking for an Information Governance Manager who will create, implement, and oversee the strategies and programs designed to reduce and mitigate information security risk across GlobeMed to a level tolerable to the organization. The role will establish and lead an enterprise-wide information security and assurance function, ensuring that confidentiality, integrity, and availability requirements of information systems and assets are identified and managed appropriately.
<br>
<br>Main Duties:
<br> Provide direction on information security to the information security staff, across the central IT division, and enterprise-wide.
<br> Lead programs and processes to monitor the emergence of new threats and vulnerabilities, assessing impacts and driving responses as appropriate.
<br> Ensure that clear and timely business advice is provided to executive management on key information security and assurance issues.
<br> Establish an information security and risk management functional capability and framework across the organization.
<br> Ensure that information security and risk is adequately represented on relevant business and governance forums and is known, well-integrated, and addressed across the enterprise.
<br> Oversee and coordinate all aspects of alignment of Information Security Management System (ISMS) with ISO 27001.
<br> Create, manage, deliver to the staff, and review effective information security awareness training.
<br> Ensure that all IT and information security programs are in compliance with applicable laws, regulations, and policies.
<br> Collaborate with application owners to understand and address (as appropriate) the risk position around key business applications and processes to build the Business continuity Plan and Disaster Recovery Plan
<br> Conduct information security risk assessments across the enterprise at suitable intervals. Ensure that key risk issues are understood, communicated, and tracked on the risk register.
<br> Regularly verify that required information security and risk controls are in place, raising findings as noncompliance is found and driving improvement.
<br> Ensure that internal and external audits are supported in development of an annual strategic audit plan
<br>
<br>Qualifications
<br>
<br>Education:
<br>Bachelor’s degree in communication engineering, computer science or Information systems
<br>
<br>Experience/Knowledge:
<br> 13+ years of experience in security related field
<br> Security certifications such as CISSP, CISM, CRISC, CEH highly desired
<br> Knowledge and expertise of security standards, concepts, principles and processes
<br> Experience with common security tools such as Antivirus, Firewalls, VPNs, Intrusion Prevention/Detection Systems, Vulnerability Scanning, Application Whitelisting, Public Key Infrastructure, WAF, Security Incident Logging & Monitoring, SIEM, Event Correlation, OS hardening, and File Integrity Management
<br>
<br>Skills/Competencies:
<br> Ability to handle security incidents
<br> Strong written and verbal communication skills and ability to effectively interface with both technical and business staff
<p><h4>Description</h4>
<p>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant. We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including online advertising, SEO, content marketing, social media, influencer marketing, and more.</p>
<p>Chain Reaction is looking for a Performance Marketing Manager to join the team. The ideal candidate will be responsible for understanding the goals of our clients and be able to oversee project strategy to project completion. By knowing emerging technologies in the area, this candidate will be able to create cross-channel deliverables for clients that meet their needs.</p>
<h4>Requirements</h4>
<p><strong>Key responsibilities:</strong></p>
<ul>
<li>Plan, execute, monitor, and optimize high-volume digital campaigns across Google Ads, Facebook Ads Manager, and other third-party platforms.</li>
<li>Ensure performance growth by managing campaigns to meet clients’ ROI goals and quickly implementing optimization recommendations.</li>
<li>Maintain strong understanding and application of Google Ads campaign types and best practices.</li>
<li>Continuously analyze performance data and create detailed campaign performance reports.</li>
<li>Efficiently manage advertising budgets across all platforms and campaigns.</li>
<li>Create and test compelling PPC ad copy through continuous A/B testing to improve conversion rates.</li>
<li>Report on key performance indicators, calculate cost per lead (CPL), forecast spend, and adjust strategies based on demand and seasonality.</li>
</ul>
<p><strong>Required skills & qualifications:</strong></p>
<ul>
<li>Proficient in Google Ads, Google Ads Editor, and Google Analytics.</li>
<li>Strong expertise in keyword research, campaign buildouts, ad creation, A/B copy testing, bid management, and lead generation.</li>
<li>In-depth experience in the Google Display Network and overall display advertising.</li>
<li>Solid knowledge of retargeting/remarketing strategies.</li>
<li>Demonstrated people management and team leadership skills.</li>
<li>Minimum 4–6 years of experience in performance marketing, including at least 1 year managing a team.</li>
<li>E-commerce experience is a must.</li>
<li>Educational or professional background in marketing and advertising is a plus.</li>
<li>Experience with luxury brands is a strong advantage.</li>
<li>Fluency in French is a plus.</li>
</ul>
<h4>Benefits</h4>
<p>Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth and learning opportunities and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.</p></p><p></p>
<p><h4>Description</h4>
<p>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant. We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including online advertising, SEO, content marketing, social media, influencer marketing, and more.</p>
<p>Chain Reaction is looking for a Performance Marketing Manager to join the team. The ideal candidate will be responsible for understanding the goals of our clients and be able to oversee project strategy to project completion. By knowing emerging technologies in the area, this candidate will be able to create cross-channel deliverables for clients that meet their needs.</p>
<h4>Requirements</h4>
<p><strong>Key responsibilities:</strong></p>
<ul>
<li>Plan, execute, monitor, and optimize high-volume digital campaigns across Google Ads, Facebook Ads Manager, and other third-party platforms.</li>
<li>Ensure performance growth by managing campaigns to meet clients’ ROI goals and quickly implementing optimization recommendations.</li>
<li>Maintain strong understanding and application of Google Ads campaign types and best practices.</li>
<li>Continuously analyze performance data and create detailed campaign performance reports.</li>
<li>Efficiently manage advertising budgets across all platforms and campaigns.</li>
<li>Create and test compelling PPC ad copy through continuous A/B testing to improve conversion rates.</li>
<li>Report on key performance indicators, calculate cost per lead (CPL), forecast spend, and adjust strategies based on demand and seasonality.</li>
</ul>
<p><strong>Required skills & qualifications:</strong></p>
<ul>
<li>Proficient in Google Ads, Google Ads Editor, and Google Analytics.</li>
<li>Strong expertise in keyword research, campaign buildouts, ad creation, A/B copy testing, bid management, and lead generation.</li>
<li>In-depth experience in the Google Display Network and overall display advertising.</li>
<li>Solid knowledge of retargeting/remarketing strategies.</li>
<li>Demonstrated people management and team leadership skills.</li>
<li>Minimum 4–6 years of experience in performance marketing, including at least 1 year managing a team.</li>
<li>E-commerce experience is a must.</li>
<li>Educational or professional background in marketing and advertising is a plus.</li>
<li>Experience with luxury brands is a strong advantage.</li>
<li>Fluency in French is a plus.</li>
</ul>
<h4>Benefits</h4>
<p>Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth and learning opportunities and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant.<br> We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including Online Advertising, SEO, Content Marketing, Social Media, Influencer Marketing, and more.<br> Chain Reaction is looking for a Performance Marketing Manager to join the team.<br> The ideal candidate will be responsible for understanding the goals of our clients and be able to oversee project strategy to project completion.<br> By knowing emerging technologies in the area, this candidate will be able to create cross-channel deliverables for clients that meet their needs.<br> Joining our team ensures that your opinions matter, providing you with a platform to express yourself.<br> You will experience continuous growth, and learning opportunities, and be empowered to push your limits.<br> We are dedicated to fostering a positive environment that prioritizes your well-being and health.<br> Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.<br> Key Responsibilities: Plan, execute, monitor, and optimize high-volume digital campaigns across Google Ads , Facebook Ads Manager , and other third-party platforms.<br> Ensure performance growth by managing campaigns to meet clients’ ROI goals and quickly implementing optimization recommendations.<br> Maintain strong understanding and application of Google Ads campaign types and best practices.<br> Continuously analyze performance data and create detailed campaign performance reports .<br> Efficiently manage advertising budgets across all platforms and campaigns.<br> Create and test compelling PPC ad copy through continuous A/B testing to improve conversion rates.<br> Report on key performance indicators , calculate Cost Per Lead (CPL) , forecast spend, and adjust strategies based on demand and seasonality.<br> Required Skills & Qualifications: Proficient in Google Ads , Google Ads Editor , and Google Analytics .<br> Strong expertise in keyword research , campaign buildouts , ad creation , A/B copy testing , bid management , and lead generation .<br> In-depth experience in the Google Display Network and overall Display Advertising .<br> Solid knowledge of retargeting/remarketing strategies .<br> Demonstrated people management and team leadership skills.<br> Minimum 4–6 years of experience in performance marketing, including at least 1 year managing a team .<br> E-commerce experience is a must .<br> Educational or professional background in Marketing and Advertising is a plus.<br> Experience with luxury brands is a strong advantage.<br> Fluency in French is a plus.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Join our Levant FIG Sales Team, based in Beirut who Payments Sales Managers in managing client relationships, driving sales initiatives, and delivering best-in-class client solutions across the Levant financial institutions portfolio. As a Financial Institutions Group (FIG) Sales Analyst in our FIG Payments Sales team, you will play a key role in supporting the Sales team in client relationship management and business development. Your responsibilities will include preparing client research, pitching materials, and industry analysis, as well as reviewing transactional data to generate insights on client account structures, cash flows, and product usage. You will also coordinate cross-functional engagement to ensure alignment with internal stakeholders and client objectives. This is a fast-paced and diverse role, offering exposure to Payments, liquidity, and FX solutions, while supporting both existing client portfolios and new business opportunities across the Levant region.</p><p><strong>Job Responsibilities</strong></p><ul><li>Support Sales Managers in preparing pitch materials, client research, industry analysis, and project assignments</li><li>Prepare client account plans, briefing memos, portfolio reporting, and marketing materials (presentations, pitch books, etc.)</li><li>Assist in managing the end-to-end sales cycle, including onboarding, KYC processes, pricing, and billing setup</li><li>Review and analyze transactional data to identify trends, risks, and pricing/billing inefficiencies</li><li>Support client onboarding and ensure delivery of agreed services in coordination with internal teams</li><li>Analyze portfolio revenue, balances, and pipeline data; prepare reports for senior management</li><li>Conduct research on existing and prospective clients, including wallet analysis and growth opportunities & Support preparation of proposals and materials for internal approvals</li><li>Participate in due diligence processes to understand transaction flows and identify risks, ensuring strong AML compliance standards</li><li>Coordinate with Sales, Product, Implementation, and Operations teams to deliver best-in-class client service</li><li>Support client engagement initiatives, including meetings, conferences, and sector coverage activities & Contribute as the voice of the client in internal discussions to align with broader firm objectives</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Fluency in Arabic, English, and French (written and spoken)</li><li>Bachelor s degree (BA/BS) in Business Administration, Economics, or related field</li><li>Some relevant work experience</li><li>Strong analytical, technical, and problem-solving skills</li><li>Strong verbal and written communication skills</li><li>Proficiency in Excel, PowerPoint, and Word</li><li>Strong organizational skills with the ability to manage multiple priorities under pressure</li><li>Ability to work independently and collaboratively across teams</li><li>Strong attention to detail and commercial acumen</li><li>Ability to demonstrate a strong commercial acumen and attention to detail</li><li>Ability to work on own initiative and meet tight deadlines.</li><li>An efficient and confident communicator with strong presentation skills</li></ul><p></p></section>
Aihom / Istikbal Moukalis Branch is hiring a Sales Associate
<br>Position Title: Sales Associate Department: Retail Sales
<br>Reports To: Branch Manager
<br>Job Category: Entry Level
<br>Timing:
<br>AM Shift: 09 AM till 06 PM.
<br>PM Shift: 11 AM till 08 PM
<br>1 hour lunch break,
<br>1 Day off per week
<br>
<br>Position Summary:
<br>The perfect candidate should be able to greet and serve customers well, work within a team and assist in showroom duties. Communicating with customers during and after visits, as well as provide exceptional customer service by assisting with furnishing houses by the appropriate measurements and sizes given.
<br>
<br>Duties and Responsibilities
<br>• Greets customer on sales floor.
<br>• Customer service management. Provide customer service to all customers and assist them.
<br>• Creating and entering new customers on the tablet.
<br>• Creating sales quotations on the tablet
<br>• Present, promote and sell products/services using solid arguments to existing and prospective customers
<br>• Following up with customers after their visit.
<br>• Making sure the showroom is up to standards as well as completing the daily showroom checklist.
<br>• Assist with the seasonal inventories.
<br>• Implements displays for window and interior as directed by Visual Merchandising.
<br>• Pricing the showroom. + Checking the missing items in the showroom + ordering new items.
<br>• Order barcodes for accessories.
<br>• Suggests furniture size, period style, color, fabric, and wood that will complement customer's home and other furnishings. & Discuss size and measurements for the customer, as well as taking sizes for specific items in front of the customer.
<br>• Unrolls bolts of curtains and carpets to display assortment of fabrics to customer
<br>• Close deals with customers and walk them out to the door.
<br>• Communicates for delivery of items to customer.
<br>• Check the condition of the items before delivering it to the customers.
<br>• Training new team, along with following up with their induction + orientation.
<br>• Abide by Company internal rules as well as team spirit.
<br>• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
<br>• Continuously improve through customer feedback
<br>• Meets pre-set monthly, quarterly and yearly sales targets.
<br>• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
<br>• Reports based on management needs and requests.
<br>
<br>Education:
<br>• Diploma or BA degree.
<br>
<br>Skills & Qualifications:
<br>• Strong communication skills, both written and oral.
<br>• Excellent selling and negotiation skills
<br>• Prioritizing, time management and organizational skills
<br>• Ability to gain immediate credibility with customers
<br>• High sense of proper customer service standards
<br>• Analytical and Meeting targets abilities
<br>• Knowledge of the furniture business
<br>
<br>Interested candidates can send their CV to: hr@aihom.com.lb
We are seeking a highly experienced and strategic HR Executive to lead and oversee the full Human Resources function. This role is responsible for developing HR strategies, ensuring compliance, driving performance management systems, and supporting senior management in all workforce planning and organizational development initiatives.
<br>
<br>The ideal candidate will act as a key HR partner to executive leadership and ensure the effective implementation of HR policies and best practices across the organization.
<br>
<br>Key Responsibilities
<br>-Develop, implement, and continuously improve HR policies, procedures, and internal regulations.
<br>-Ensure consistent communication and enforcement of HR policies across all departments.
<br>-Act as a strategic HR advisor to the CEO and COO.
<br>-Lead workforce planning and collaborate with department heads on manpower requirements and recruitment strategies.
<br>-Oversee the full recruitment cycle, ensuring attraction and retention of top talent.
<br>-Review, update, and maintain organizational structure, job descriptions, and job requirements.
<br>-Design and implement onboarding, orientation, and training programs to support employee integration and development.
<br>-Prepare comprehensive monthly HR reports for senior management, highlighting workforce trends and key HR metrics.
<br>-Oversee performance management systems, including KPI development, quarterly appraisals, and performance improvement plans.
<br>-Support managers in employee relations, coaching, conflict resolution, and disciplinary processes.
<br>-Manage payroll preparation and ensure accuracy and timeliness of monthly salary processing.
<br>-Supervise attendance, leave management, absenteeism, and related HR records.
<br>Handle NSSF (National Social Security Fund) compliance and related administrative requirements.
<br>-Maintain complete and accurate employee records and HR filing systems (both current and historical).
<br>-Issue employment certificates and other HR-related official documents as required.
<br>Monitor and follow up on annual leave balances and workforce attendance planning.
<br>-Develop and strengthen talent acquisition channels and professional networks to attract qualified candidates.
<br>-Ensure HR compliance with Lebanese Labor Law and internal company regulations.
<br>Perform other strategic and operational HR duties as required.
<br>
<br>Qualifications
<br>-Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s degree is a plus).
<br>-Minimum8 years of progressive HR experience, including senior/generalist HR responsibilities.
<br>-Strong expertise in Lebanese Labor Law and NSSF procedures.
<br>-Proven experience in payroll management, HR operations, recruitment, and performance management.
<br>-Strong leadership, decision-making, and stakeholder management skills.
<br>-Excellent communication, negotiation, and interpersonal skills.
<br>-High level of discretion, confidentiality, and professionalism.
<br>-Advanced proficiency in Microsoft Excel and HR systems/tools.
<br>
<br>Location: Zarif Area, working hours 8 till 5:30 (sat & sun off)
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Head of base is responsible for coordinating, consolidating, and ensuring smooth implementation of and adherence to logistic, human resource, administration and provides operational support to the Nutrition / Food Security / Water and Sanitation programs. The head of Base oversees security at the base level, leading the context and risk analysis and the adoption of the necessary measures to protect the staff and the Organisation. The HoB will represent AAH in the base and oversee all AAH activities, staff and assets, making sure that all departments follow AAH procedures and have a unified and coherent management. Will update and follow up all AAH procedures with the support of DCD, CD and Headquarters.</p><p>Objective 1 : Programme Management (30%)</p><ul><li>Ensure effective operational management of the programme area through oversight of and adherence to Programme tools, logistics, communications, transport, human resources, and finance policies and procedures.</li><li>Work closely with the technical coordinators to facilitate the correct implementation and identification of projects</li><li>Contribute to the development of the area programme through participation in and facilitation of assessments, visits, and evaluations</li><li>Ensure that a high standard is maintained in all proposals, reports and other material submitted to donors.</li><li>Ensure that the programme area is managed and programmes implemented in accordance with all relevant ACF-Spain sectoral policies and strategies.</li><li>Maintain accurate documentation of on-going project implementation, summarised in weekly/monthly minutes and in reports submitted to donors as required.</li><li>To oversee the implementation and monitoring of programmes to ensure timely and effective implementation and financial management.</li><li>Agree goals and objectives with key staff and assess monthly progress against outputs.</li></ul><p>Objective 2 : Human Resources Management & Capacity Building (20%)</p><ul><li>Application and respect of AAH procedures, internal regulations, deontology and principles both for the Head of Base and staff.</li><li>Update and review base structure/Organizational Chart according to programme needs, with input from the relevant coordinators and Country Director.</li><li>Directly line-manage project / Programme Managers, Base Admin and Base Log and evaluate them according to ACF standard tools and procedures.</li><li>To be responsible for the capacity building of office staff.</li><li>To identify needs and organize appropriate training through the Mission Training Plan tool.</li><li>To initiate and implement internal trainings where required</li></ul><p>Objective 3 : Ensure effective intra-base coordination (10%)</p><ul><li>To monitor the financial and administrative management of the base including the preparation and monitoring of budgets, financial requests, accountancy, payments, tenders, procedures, movements etc.</li><li>Coordinate all staff, hold weekly meetings and activity planning sessions.</li><li>Ensure coordination between the different departments and good understanding and cooperation between technical and support teams.</li><li>Support the identification and implementation of programme strategy.</li><li>Ensure programmes are designed and implemented in consultation with local authorities, partners and all other stakeholders.</li><li>Follow-up all technical and support departments work.</li><li>Support the DCD, CD in the development of strategic partnerships and assessment of existing partner capacity.</li><li>Reporting to DCD, CD.</li><li>Drafting proposals in cooperation with relevant technical staff and base administrator and submitting to DCD/CD.</li><li>Assess the relevance and feasibility of other interventions in the area in accordance with mission strategy, and in discussions with other relevant actors.</li><li>Assist external evaluators assessing the programmes.</li><li>Ensure that outcomes are shared within ACF-Spain and with other local stakeholders.</li></ul><p>Objective 4 : Logistics and Administration (20%)</p><ul><li>To monitor the financial, administrative and logistical management of the base (including the preparation and monitoring of budgets, accountancy, payments, tenders, fulfilment of procedures, movements etc.).</li><li>Follow up and support the implementation of logistics procedures, policies and practices as defined in the Logistics Kit.</li><li>To supervise, support and follow up the compilation and timely submission of the monthly logistics and administrative reports and accountancy to the coordination office</li><li>To follow up closely the relevance of any expenses and proposed cost reduction measures, together with the relevant coordinators.</li><li>To be responsible for the financial authorization of expenses in the base in compliance with the monthly treasury forecast.</li><li>To participate in the financial management of the base in collaboration with the base administrator: budget drafts and updates, budget follow up and projection, financial transparency, follow up co-funding and partner contributions according to mission tools.</li><li>To ensure that all administrative and financial procedures in the base follow ACF standards and manuals and mission level memoranda.</li><li>To communicate regularly with the Administration Coordinator on all important issues regarding finance and administrative matters.</li></ul><p>Objective 5: Ensure proper management of the AAH security procedures and tools in coordination with DCD, CD and Logistics Coordinator (20%)</p><ul><li>Continuous monitoring of the local situation through the collection and analysis of security information.</li><li>Identification of security threats and measures to mitigate risk.</li><li>Follow up the implementation of security measures.</li><li>Contribute to updating the security plan as required.</li><li>Comply with ACF-Spain s security procedures.</li><li>Follow up and analysis of security incidents.</li><li>To ensure that all staff are aware of ACF-Spain s security management system, including ACF-Spain s Security Guidelines, and ensuring compliance with these.</li><li>Prepare and submit security reports to Logistics Coordinator as required</li></ul><p>Objective 6 : Support humanitarian activities of Action Against Hunger</p><ul><li>Support the emergency interventions of the organization as per the employee s abilities.</li><li>Support any activity that helps reaching our humanitarian goals, as per the employee s abilities.</li><li>Promote Gender Balance in teams when recruiting.</li></ul><p>Objective 7 : Gender & Safeguarding</p><ul><li>Promote safe and equitable environments, through knowledge and application of the protocol against harassment and gender policy.</li><li><br></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Do you meet the profile required criteria?</b></p><ul><li>Master s degree or equivalent in Economics, Sociology, International Development, Political Science, International Relations, or a related field.</li><li>Minimum 5 years of humanitarian/development experience, including project, budget, donor compliance, logistics, and operational management.</li><li>Proven experience in a managerial role within an NGO, with strong leadership, capacity-building, and team management skills.</li><li>Strong communication, analytical, problem-solving, and strategic planning abilities, with excellent report and proposal writing skills in English.</li><li>Good understanding of humanitarian coordination mechanisms, stakeholder engagement, security management, and Microsoft Office applications.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>The consultant is expected to deliver the following outputs: • Inception note and detailed workplan for version 1 of ADA 2.0 development; • Review and provide feedback on the progressively evolving editions of the ADDR as regional baselines; • Successive Iterations/Drafts of version 1 of ADA 2.0, including the Provisional Progress Report and the Provisional Proposed Architecture to member countries. • Executive summary in English; • PowerPoint presentations and briefing materials; • Consolidated bibliography and references database. The completed document shall: • Be submitted in editable MS Word format (*.docx); • Include automatically generated table of contents, list of tables, and figures; • Be thoroughly proofread and referenced; • Respect ESCWA publication and anti-plagiarism requirements. The content of all outputs shall remain the sole property of ESCWA.<br> Work Location<br>Remote<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>Background The Economic and Social Commission for Western Asia (ESCWA) launched the Advancing Digital Cooperation and Development – Arab States Action Programme (ADCD-ASAP) in 2020 to support Arab countries in harnessing digital technologies for sustainable development and accelerating the implementation of the 2030 Agenda for Sustainable Development. The programme aims, among others, to strengthen regional and national digital policy frameworks, promote digital cooperation, and support evidence-based digital development strategies across the Arab region. Within this framework, and under the auspices of the Arab Telecom and Information Technology Council of Ministers (ATICM), and its resolution in December 2020, ESCWA and the League of Arab States (LAS) jointly established a joint project to Develop, Deploy and Constantly Upgrade the Arab ICT Strategy for the region, in the form of an Arab Digital Agenda as strategic living instrument for 10 years. The ADA is not an outcome, it is a journey of constant growth that is meant to cope with any future developments in the technology and related policies; to induce action at different fronts in all facets of technology, through it mechanism and through partnerships with UN bodies and Arab bodies; and to advance progress at member states level that can be measured and monitored. Accordingly, ESCWA and LAS worked with Member States, to co-develop, the Arab Digital Agenda/ICT Strategy (ADA 1.0 / ADAICTS), which serves as a regional strategic vision, compass and action-framework guiding Arab digital development efforts and supporting national digital development agendas, in all digital development areas. The process of co-developing by ESCWA and Member States of the first edition of the ADA took place during 2021-2022, through successive iterations and engagements, with Member States (through the ADA’s Core Research and Technical Cooperation Mechanism (CRTCM), the ADA’s Joint Technical Committee (JTC), the LAS Arab Working Group on Arab ICT Strategy, the LAS Arab Permanent Committee on ICTs, the LAS Arab Executive Bureau all the way up to the Council of Minsters; leading to the adoption of the final version of the 1st edition of the Arab Digital Agenda 2023-2033, by the ATICM on 23 January 2023 and by Arab ECOSOC in 9 February 2023, and by heads of States in 19 May 2023; with the promise of supporting its deployment and the expectation of constant update of the agenda and constant monitoring of member states progress in achieving its goals and targets using the agreed-upon instruments. The first milestone for all of the above will be towards the end of 2027. Overall Timeframes, Milestone and Nature of ADA 2.0 Building on the above, and under the umbrella of the ATICM, ESCWA and LAS are launching the process of co-developing with Member States the Second Edition of the Arab Digital Agenda (ADA 2.0); which is planned to be co-produced during the period of 2026-2027, with a target goal of adopting the second edition of the Arab Digital Agenda in its final form during the ATICM meeting of December 2027/January 2028. Accordingly, and based on the established work modalities, the first version of ADA 2.0 will need to be presented to the ATICM meeting scheduled for December 2026/January 2027. Towards this end, ESCWA is managing, during the second half of 2026, the first phase of ADA 2.0 sub-project to prepare for submitting the first version of the ADA2.0 to the respective LAS Arab Working Group on Arab ICT Strategy that is scheduled to be convened during November/December 2026, and subsequently to the LAS Arab Permanent Committee on ICTs, the LAS Arab Executive Bureau all the way up to the Council of Ministers during December 2026/January 2027. The envisaged ADA2.0 - as a comprehensive regional strategic framework and policy blueprint for digital development in the Arab region over the coming decade, aligned with international and regional digital cooperation priorities - is scheduled for the end of 2027 is planned to have two perspectives: 1-First, looking backward As part of its monitoring role, ADA2.0 will result a report on the progress of member countries in achieving the goals and targets of the ADA during the period between December 2022 and December 2027, namely the “Provisional Progress Report”,, marking the progress in the elapsing five years on the basic scope of ADA1.0, and will be finalized by the end of December 2027. As such, the work during 2026 along this perspective is specifically planned to result in a provisional version of this progress report (in four years only). During 2027, it will be updated in terms of value to reflect the five years; and more importantly, it will also be radically expanded in terms of scope during 2027, as per the second perspective below, producing the first baseline for the expanded scope. Hence, work on this perspective during the second half of 2026 is expected to produce around one third of the final report planned for end of 2027. The rest will be during 2027 benefiting from feedback from the Ministerial Council meeting of December 2026/January 2027. The work on this perspective will be supported by the ongoing third round of the National Digital Development Reviews (NDDRs 3.0), which will be reflected in the the Arab Digital Development Report (ADDR 3.0) that will accompany the ADA2.0 as it accompaniment flagship by the end of 2027. 2-Second, looking forward As part of its future orientation, strategizing and constant update role, ADA2.0 will: a. adapt to be in synch with the latest global mandates inscribed in the latest UNGA Resolution 80/173 of December 2025, and the preceding Global Digital Compact 2024. b. introduce an updated architecture for the basic scope of ADA 1.0 - defined by the 85 Goals, the 69 Targets and the 85 indicators (defined in the first edition of the ADA) c. expand the scope of the original ADA framework to address frontier, emerging and strategic policy areas shaping digital development globally and regionally. ADA2.0 will specifically witness an expanded scope that contains new thematic dimensions and indicators related to: • Artificial Intelligence (AI); • Emerging technologies; • Peaceful uses of outer space and geospatial technologies; • Environmental sustainability and green digital transformation; • Digital postal services and postal sector transformation. d. introduce a new architecture defining the goals and targets of the expanded scope in terms of additional Goals, Targets and indicators (in addition to the existing basic scope defined by the existing five-cluster ESCWA conceptual framework for digital development, which stands as the DNA of the whole process). These updates and expansions are based on the updated Guiding Manuals (GM 2.5)/(GM 3.0), as the common methodological framework underpinning the NDDRs, ADDR and ADA processes; and the Digital Development- Measurement and Monitoring Model (DD-MMM 1.5)/(DD-MMM 2.0), as the common framework for measurement, monitoring and assessment of digital development progress. The associated ESCWA newly produced addendums, developed by ESCWA in consultation with member countries and regional stakeholders during 2025-2026, are currently guiding the process of digital development reviews at national and regional levels during 2026-2027 and are considered an integral part of the envisaged ADA2.0. Hence, the work during 2026 along this perspective is specifically planned to result in a provisional version of the proposed new architecture to member countries, namely the “Provisional Proposed Architecture”, regarding the following aspects that will need to be worked on during 2027: the new architecture of the expanded scope and the newly introduced addendums, in terms of Goals, Targets and Indicators; the positioning of the new architecture of the addendums, vis-à-vis the existing architecture of the basic scope. the sustainability of the Digital Development indicators observatories at the national level. the periodicity of the next milestones for monitoring progress. advancing partnerships and alliances between ADA and the partners of various thematic subprogrammes. Hence, work on this perspective during the second half of 2026 is expected to produce around one third of the final version of ADA 2.0 planned for end of 2027. The rest will be during 2027 benefiting from feedback from the Ministerial Council meeting of December 2026/January 2027. Purpose and Objectives of this assignment In summary, the consultancy subject to this assignment aims to support ESCWA and LAS in producing the first version of ADA 2.0, within the following contexts: • The NDDRs 3.0, ADDR 3.0 and ADA 2.0 processes constitute three interlinked components of a single regional policy cycle. o NDDRs 3.0 provides the national evidence base, o ADDR 3.0 provides the regional analytical synthesis, and o ADA 2.0 translates these findings into a regional strategic framework and implementation roadmap for digital development and digital cooperation in the Arab region. • This process is further anchored in United Nations General Assembly resolution 80/173 on the WSIS+20 review, which reaffirms the role of the United Nations regional commissions as regional mechanisms for implementation and follow-up of WSIS outcomes and calls for scaling up policy guidance, technical assistance, capacity-building and partnerships in support of digital development. • ADA 2.0 constitutes the regional strategic policy framework through which Arab countries will operationalize regional commitments related to WSIS+20, the Global Digital Compact, the Pact for the Future, Arab Vision 2045 and the Arab Digital Agenda 2023–2033, while contributing to the implementation of Arab Vision 2045 through digital development, digital cooperation and digital transformation pathways. The main objective of this consultancy is to support ESCWA and LAS in the preparation, drafting, and refinement of the first version of ADA 2.0, building on: • ADA 1.0 outcomes and lessons learned; • Findings emerging from NDDRs 3.0 and ADDR 3.0; • Capacity Building programme for National Focal Points intended for July 2026 • The additional five addendums of the expanded scope of the Conceptual Model • The updated Guiding Manual (GM 2.5 / GM 3.0), as the common methodological framework underpinning the NDDRs, ADDR and ADA processes; and the Digital Development - Measurement and Monitoring Model (DD-MMM 1.5 / 2.0), as the common framework for measurement, monitoring and assessment of digital development progress; and their associated addendums; • Contributions from Arab countries, regional organizations, UN agencies, and technical experts. The consultant shall contribute to the development of successive iterations of version 1 of ADA 2.0, including its strategic framework, implementation approach, monitoring framework, and regional cooperation dimensions, with explicit attention to digital cooperation, digital governance, digital diplomacy, the formulation of regional positions in global digital processes, and multistakeholder engagement modalities. Duties and Responsibilities Under overall guidance and supervision of Chief of ESCWA ICT Policies Section, and Programme Lead of the ADA, and in close collaboration with the Programme Management Officer and ESCWA substantive focal point for this consultancy, the consultant will conduct the following tasks: Strategic and Substantive Work a) Review ADA 1.0, related ESCWA/LAS documentation, NDDRs 3.0 findings, ADDR 3.0 preliminary outputs, and relevant international and regional digital policy frameworks, including WSIS+20, the Global Digital Compact, the Pact for the Future, United Nations General Assembly Resolution A/RES/80/173, Arab Vision 2045 and the Arab Digital Agenda 2023–2033. b) Review the updated Guiding Manual (GM 2.5 / GM 3.0), as the common methodological framework underpinning the NDDRs, ADDR and ADA processes; and the Digital Development- Measurement and Monitoring Model (DD-MMM 1.5 / 2.0), as the common framework for measurement, monitoring and assessment of digital development progress; and the related addendums. c) Support the development of baselines, comparative analysis, and synthesis of findings emerging from NDDRs 3.0 and ADDR 3.0 during the early phases of the assignment, to inform the strategic priorities, indicators, implementation approach, and monitoring framework of ADA 2.0. d) Coordinate and undertake the substantive formulation and structuring of version 1 of ADA 2.0, including the development and refinement of its successive iterations, strategic priorities, objectives, and implementation components. e) Integrate and mainstream emerging and cross-sectoral priorities within version 1 of ADA 2.0 to ensure its relevance and responsiveness to evolving regional and global digital development trends, including those related to the addendums: • Artificial Intelligence; • Emerging technologies; • Peaceful use of outer space and geospatial technologies; • Environmental sustainability and green digital transformation; • Role of postal sector in digital development/Digital postal services. f) Ensure alignment between version 1 of ADA 2.0, NDDRs 3.0, and ADDR 3.0 findings, and the progressively evolving regional baselines, including corresponding goals, targets, indicators, and actions. g) Contribute to the refinement of strategic priorities, implementation pillars, action plans, indicators, monitoring frameworks, and regional cooperation mechanisms. h) Ensure that ADA 2.0 monitoring framework builds upon the Digital Development - Measurement and Monitoring Model (DD-MMM 2.0), including baselines values, indicators definitions, measurement approaches and reporting modalities while maintaining consistency with relevant NDDRs 3.0 and ADDR 3.0 indicators and findings. i) Review and update strategic content related to digital governance, implementation, monitoring and evaluation, financing mechanisms, institutional coordination, digital cooperation and digital diplomacy. Research j) Undertake desk research, policy analysis, benchmarking exercises, and literature reviews related to regional and international digital agendas and technology governance. k) Maintain a comprehensive bibliography and reference database. l) Coordinate closely with the ESCWA consultant and the team working on the development of the ADDR3.0 and GM3.0 to ensure alignment and consistency of findings, indicators, baselines and regional digital development narratives, as well as with designated national consultants, national focal points, LAS Arab Working Groups, and relevant regional mechanisms, including the Digital Cooperation and Development Forum (DCDF), the Arab Internet Governance Forum (Arab IGF), the Arab High-Level Forum on WSIS and the 2030 Agenda (Arab WSIS Forum), as well as relevant regional and international organizations, as needed. m) Compile and harmonize contributions received from Arab countries and participating organizations. n) Participate in and contribute substantively to technical meetings, workshops, consultations, expert group meetings, policy deliberations and multi-stakeholder engagement processes related to version 1 of ADA 2.0. o) Support regional consultations, policy dialogue processes, expert meetings and consensus-building activities related to digital development, digital cooperation and emerging digital policy issues. p) Analyze and integrate outcomes emerging from relevant regional and global digital governance, digital cooperation, and digital development processes, including their implications for ADA 2.0 priorities, regional cooperation mechanisms, and implementation pathways. q) Support joint technical coordination among ADA 2.0, ADDR 3.0 and NDDRs 3.0 workstreams to align the emerging regional baseline with ADA goals, targets, indicators and actions. Drafting and Consultation Process r) Prepare and revise successive iterations of version 1 of ADA 2.0 based on ESCWA, LAS, and stakeholders feedback. s) Contribute to the development of presentation materials, executive summaries, and briefing notes. t) Ensure that version 1 of ADA 2.0 incorporates gender equality, youth empowerment, inclusion of persons with disabilities, and inclusive digital development principles in line with ESCWA publication standards. u) Ensure that all outputs are evidence-based, properly referenced, and aligned with ESCWA editorial and publication standards.<br> Qualifications/special skills<br>Master's degree in ICT, digital development, public policy, international development, or related fields is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 15 years of professional experience in ICT for development, digital transformation, digital policies and strategies, Internet governance, or related areas is required. Experience in digital governance, digital cooperation, Internet governance, AI governance and multilateral digital policy processes is required. Proven experience in drafting regional digital agendas, ICT strategies, or digital development reports is required. Extensive knowledge of digital development issues in the Arab region is required. Demonstrated experience working with international and regional organizations is required. Familiarity with ESCWA digital development work, including ADA, NDDRs, and ADDR processes, is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in written and spoken Arabic and English is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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