وظائف أخصائي توحد في لبنان

<p><strong>Position Overview</strong></p><p>The Site Technical Coordinator is responsible for ensuring that the renovation works are executed in full alignment with the approved architectural, interior design, structural, MEP, and specialist design documentation. Based on site in Beirut, this role acts as the principal technical link between the design consultants, architect, contractors, subcontractors, suppliers, and the on-site project team.</p><p>The position requires a highly organized, detail-oriented construction professional who can read, interpret, and coordinate drawings and specifications, identify inconsistencies before they affect the works, and support the timely resolution of technical matters. The successful candidate will safeguard the design intent while ensuring that the project is practical to build, coordinated across disciplines, compliant with applicable requirements, and delivered to the expected quality standard.</p><p><strong>Item</strong><br>Details</p><p>Job Title<br>Site Technical Coordinator</p><p>Location<br>Beirut, Lebanon</p><p>Project Type<br>High-end building renovation / refurbishment</p><p>Department<br>Project Delivery / Site Team</p><p>Reporting To<br>Project Manager or Senior Site Manager</p><p>Working Relationships<br>Architect, design consultants, contractors, subcontractors, suppliers, site engineers, QA/QC personnel, and client representatives</p><p><strong>Key Responsibilities</strong></p><p><strong>Design Review and Technical Coordination</strong></p><p>The Site Technical Coordinator shall review and interpret all issued-for-construction drawings, specifications, schedules, material submittals, shop drawings, and method statements. The role shall compare architectural, interior design, structural, MEP, fa ade, fire and life-safety, and specialist packages to identify clashes, omissions, constructability risks, and inconsistencies.</p><p>The coordinator shall maintain a clear record of design comments, drawing revisions, technical queries, and coordination actions. Before work proceeds, the coordinator shall ensure that the relevant drawings and technical information are current, coordinated, approved, and understood by the parties executing the works.</p><p><strong>Liaison Between Design and Site Teams</strong></p><p>The role shall serve as the daily technical interface between the architect and design consultants on one side, and the project delivery team on the other. This includes communicating site conditions, installation constraints, sequencing requirements, dimensional conflicts, and construction feedback to the design team in a clear and timely manner.</p><p>The Site Technical Coordinator shall translate approved design intent into practical on-site guidance without making unauthorized design changes. When clarification is required, the coordinator shall prepare and track Requests for Information (RFIs), technical submissions, samples, and proposals, and shall follow up until an approved resolution is issued and communicated to the responsible teams.</p><p><strong>Shop Drawings, Submittmits, and Materials</strong></p><p>The coordinator shall review contractor and subcontractor shop drawings, coordination drawings, material submittals, samples, mock-ups, and technical data against the approved design documents. The role shall verify dimensions, interfaces, finishes, levels, tolerances, access requirements, maintenance considerations, and coordination with MEP services before submitting items for consultant review.</p><p>The coordinator shall track the status of all technical submissions and highlight delayed approvals, missing information, or procurement risks that may affect site progress. Particular attention shall be given to renovation-related constraints, including existing-condition verification, concealed services, protection of retained elements, and interface works.</p><p><strong>Site Inspections and Quality Support</strong></p><p>The Site Technical Coordinator shall conduct regular site inspections to verify that the works are being carried out in accordance with approved drawings, specifications, mock-ups, samples, and agreed construction details. The role shall promptly report deviations, workmanship concerns, and coordination issues to the Project Manager and relevant contractors.</p><p>Working closely with QA/QC personnel and site engineers, the coordinator shall support inspection requests, snagging and de-snagging, technical close-out, and the compilation of as-built information. The coordinator shall help preserve the required standard of architectural and interior finishes throughout all stages of construction.</p><p><strong>Meetings, Documentation, and Reporting</strong></p><p>The role shall attend and contribute to technical coordination meetings, design review meetings, site walks, and progress meetings. The coordinator shall prepare concise agendas, action trackers, technical logs, and meeting records where assigned, ensuring that responsibilities and target dates are clearly recorded.</p><p>The coordinator shall maintain an orderly project record of drawings, specifications, approvals, RFIs, site instructions, shop d</p><p><strong>Desired Candidate Profile</strong></p><p>The position requires a highly organized, detail-oriented construction professional who can read, interpret, and coordinate drawings and specifications, identify inconsistencies before they affect the works, and support the timely resolution of technical matters. The successful candidate will safeguard the design intent while ensuring that the project is practical to build, coordinated across disciplines, compliant with applicable requirements, and delivered to the expected quality standard.</p>

<p>Product Application Specialist shall: Refresh and enrich scientific background and medical knowledge with the help of community publications and attendance to live or remote supplier training courses Develop software and product training workshops with the sales and application teams Initiate new market leads and keep close follow up and continuous support to sales projects Monitor market trends and prepare analytical reports for the market needs Execute customer quotation requests and place monthly routine orders with supplier Submit projects pipeline and sales forecast reports to analyze revenue numbers with supplier Assist in equipment installation, machine maintenance, and instrument performance verification Deliver on-site customer training following a new equipment installation or the introduction of a new testing solution Evaluate product performance in comparison with customer expectations and suggest new technologies for future projects Integrate in troubleshooting cases in both the research and clinical fields while maximally minimizing issue-to-solution turnaround time. Conduct research to figure out new products specifications and legal standards. Perform any other duties as assigned</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor degree in Analytical Chemistry Excellent verbal and written communication skills during live or remote addressing of customers Proficiency in computer skills (MS Office, MS PowerPoint, MS Excel) Able to work in pressurizing environment and meet deadlines in completion of job tasks</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Mazco is looking for a creative, hands-on Social Media Specialist to take full ownership of our brand's social media presence — from concept to execution.</p><p><b>What you'll do:</b></p><ul><li>Develop creative social media concepts, campaigns, and seasonal initiatives that reflect our brand and business priorities</li><li>Translate business updates, launches, and day-to-day developments into engaging content</li><li>Plan and manage the content calendar across formats — stories, carousels, reels, and short-form video</li><li>Create a significant share of content in-house (design, filming, editing), while sourcing and briefing external talent (photographers, videographers, freelancers, agencies) when needed</li><li>Coordinate closely with internal teams to stay ahead of opportunities</li><li>Manage publishing, scheduling, community engagement, and performance tracking</li><li>Ensure every piece of content aligns with our brand identity, tone, and visual direction</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>3–5 years of experience in social media, digital content, or brand communication — ideally with a consumer-facing brand (beauty, FMCG, lifestyle, or retail)</li><li>Strong creative and strategic thinking, paired with hands-on content creation skills</li><li>Solid graphic design and video editing skills (reels/short-form a must)</li><li>Comfortable filming content on a phone or basic equipment</li><li>Excellent writing skills — captions, scripts, briefs</li><li>Strong project management and supplier coordination skills</li><li>A proactive mindset — someone who spots opportunities rather than waits for a brief</li><li>Fluency in Arabic and English</li></ul><p><br></p></div>

<p>We are seeking an Admissions Specialist to support prospective students throughout the university application and enrolment process.</p><p>The successful candidate will communicate regularly with students, universities, embassies, partner institutions and internal departments to ensure that applications and documents are completed accurately and within the required deadlines.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Guide students through the university admissions and application process.</li><li>Explain admission requirements, required documents and application steps.</li><li>Collect, review, organise and follow up on student documents.</li><li>Monitor application progress and ensure deadlines are met.</li><li>Communicate professionally with students through email, WhatsApp and phone.</li><li>Coordinate with universities, embassies, partner institutions and internal departments.</li><li>Support students with interview preparation, visa documentation and enrolment procedures when required.</li><li>Maintain accurate and up-to-date student records using CRM and internal systems.</li><li>Follow up on missing documents and outstanding actions.</li><li>Refer complicated or escalated cases to the relevant supervisor.</li><li>Assist with administrative duties related to student applications.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements:</strong></p><ul><li>Bachelor s degree in business administration, education, communication, management or a related field.</li><li>One to two years of relevant experience.</li><li>Fluent in written and spoken English and Arabic.</li><li>Strong communication, organisational and time-management skills.</li><li>Excellent attention to detail and ability to meet deadlines.</li><li>Comfortable using phone, email, WhatsApp, CRM systems and digital collaboration tools.</li><li>Professional, proactive, solution-focused and student-centred.</li><li>Experience in education or student services is an advantage.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Specialist - Customer Success will act as an advisor to the customer, building long-term relationships to drive customer satisfaction, retention, and growth. S/He ensures service excellence and timely complaint management aiming at customer retention. Main Duties and Responsibilities Owns the customer relationship and actively manages the internal and external stakeholder relationships at all levels (i.e., executive, management, technical leaders), including strategic roadmap discussions. Address customer service issues, escalate complaints ensuring appropriate teams are engaged for quick resolution. Conduct regular business reviews and customer check-ins. Track customer usage, engagement, and satisfaction metrics. Identify opportunities for upselling or cross-selling additional products. Supports collaboration across Sales, Support, Product, and Professional Services to ensure continuity and strategic alignment. Maintain accurate customer records and activities in the CRM system. Prepare periodic reports to the relevant stakeholders.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Bachelor s degree in Business Administration or any other related field Experience 1 2 years of experience in Customer Success, Account Management, Customer Support, or a customer-facing role. Strong relationship management skills with the ability to engage customers proactively. Able to identify customer needs, support product adoption, uncover upselling opportunities, and manage customer escalations. #LI-LM1</p><p></p></section>

<p>Kilzi &amp; Co. SAL (Ain Saadeh) is looking for a motivated and results-driven Male Outdoor Product Sales Specialist to join our team.</p><p>Key Responsibilities:</p><ul><li>Develop and maintain strong relationships with existing and potential customers.</li><li>Visit contractors, engineers, companies, and project sites to identify sales opportunities.</li><li>Promote Kilzi &amp; Co. s insulation, construction, and related products.</li><li>Follow up on quotations, orders, and customer requirements.</li><li>Identify new business opportunities and contribute to achieving sales targets.</li><li>Coordinate with the indoor sales and other departments to ensure smooth order follow-up.</li><li>Provide customers with suitable product solutions based on their needs.</li></ul><p>Requirements:</p><ul><li>Experience: 2-3 years in outdoor sales.</li><li>Experience in construction materials, insulation, building materials, or a related field is a plus.</li><li>Strong communication, negotiation, and customer relationship skills.</li><li>Self-motivated, proactive, and results-oriented.</li><li>Good knowledge of the Lebanese market and ability to develop a customer network.</li><li>Valid Public Driving License ( ).</li><li>Ability to drive a manual-gear vehicle.</li><li>Good command of English and Arabic; French is a plus.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience: 2-3 years in outdoor sales.</li><li>Experience in construction materials, insulation, building materials, or a related field is a plus.</li><li>Strong communication, negotiation, and customer relationship skills.</li><li>Self-motivated, proactive, and results-oriented.</li><li>Good knowledge of the Lebanese market and ability to develop a customer network.</li><li>Valid Public Driving License ( ).</li><li>Ability to drive a manual-gear vehicle.</li><li>Good command of English and Arabic; French is a plus.</li></ul>

<p>Key responsibilities Develop and update architectural plans, elevations, sections, details, schedules, and construction drawings. Review the project brief, existing drawings, specifications, site conditions, and design changes. Prepare, coordinate, and review architectural shop drawings for doors, windows, ceilings, partitions, joinery, finishes, stairs, façades, and related works. Coordinate architectural drawings with structural, civil, mechanical, electrical, plumbing, and specialist works. Verify site conditions and measurements, record construction changes, and prepare accurate progressive and final as-built drawings. Attend site inspections and coordination meetings and respond to technical queries. Check architectural works against approved drawings, specifications, materials, and workmanship requirements. Maintain drawing registers, revision logs, technical queries, site notes, and the final handover package. Support the Project Manager, client, consultant, contractor, subcontractors, and suppliers in resolving design and construction issues.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications and experience Bachelor s degree in Architecture or an equivalent recognized qualification. Minimum five years of relevant architectural experience, preferably on building, commercial, institutional, residential, hospitality, or mixed-use projects. Demonstrated experience with design development, construction drawings, shop drawings, as-built documentation, and active construction sites. Strong AutoCAD skills. Revit, BIM coordination, SketchUp, or similar software is an advantage. Good understanding of construction materials, finishes, detailing, site measurement, and document control. Ability to work independently, coordinate multiple disciplines, communicate clearly, and deliver accurate work under tight deadlines. Professional registration or eligibility for registration is preferred, subject to applicable Liberian and project requirements.</p>

<p>The Marketing Executive will be responsible for leading and coordinating Bean Harbor s marketing activities across digital, retail and experiential channels. Working closely with the Project Lead, Art &amp; Media Specialist, external creative agency, sales team, and operations team, the Marketing Executive will ensure that Bean Harbor s brand identity is consistently represented in a cohesive manner across all fronts while developing strategies that increase awareness, engagement, and customer conversion.</p><p>Job Duties:</p><ul><li>Build and manage Bean Harbor s yearly and monthly marketing calendar.</li><li>Develop marketing strategies aligned with business goals, product launches, and market opportunities.</li><li>Identify opportunities for brand visibility, collaborations, partnerships, and events.</li><li>Oversee Bean Harbor s digital presence across social media platforms and online channels on a daily basis w/ reports.</li><li>Manage coordination with the external social media agency, ensuring content quality, consistency, and alignment with brand direction.</li></ul><p>As Bean Harbor expands into supermarkets and retail environments, the Marketing Executive will take ownership of activation planning and execution. Responsibilities include:</p><ul><li>Developing concepts for supermarket launches and consumer experiences.</li><li>Coordinating activation details from concept to execution:</li><li>Booth design &amp; appearance</li><li>Customer journey &amp; experience</li><li>Product presentation</li><li>Staff requirements</li><li>Sampling experiences</li></ul><p>Support the launch of new products including:</p><ul><li>Whole beans</li><li>Capsules</li><li>Syrups</li><li>Personal equipment</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor degree in Marketing or other related field</li><li>Minimum 3 years experience</li><li>Strong knowledge of major social media platforms (Facebook, Instagram, LinkedIn, Twitter, TikTok...) and their features.</li></ul>

<p>WE ARE HIRING: TELESALES CLOSING SPECIALIST (HIGH-TICKET OFFERS)</p><p>Location: Lebanon Office (On-site) | Full-time</p><p>Industry: GCC Commercial Enterprise</p><p>Are you an exceptional sales professional looking to maximize your income with an uncapped compensation structure?</p><p>A fast-growing GCC commercial enterprise is expanding its client acquisition operations at our primary office in Lebanon. We are seeking sharp, highly persuasive Telesales Closing Specialists to manage pre-qualified prospects and finalize high-value agreements.</p><p>If you thrive in a competitive, performance-driven environment and want your financial returns to directly match your closing ability, this is your next career step.</p><p>WHAT WE OFFER:</p><p>Competitive Earning Potential: Average package of $1,500+/month (Fixed Base Salary + High-Volume Commissions + Target Cash Bonuses).</p><p>Uncapped Commissions: Zero earning ceilings receive direct percentage payouts on total monthly delivered sales.</p><p>Complete Legal &amp; Financial Security: Guaranteed base salary from Day 1 + Official NSSF Enrollment.</p><p>High-Intent Pipeline: Engage with qualified leads interested in high-ticket solutions (no low-value cold pitching).</p><p>KEY RESPONSIBILITIES:</p><p>Execute strategic outbound sales calls to high-intent prospective clients.</p><p>Conduct professional consultations, present value propositions, and resolve complex objections.</p><p>Manage the full phone closing cycle from initial engagement to finalized commitment.</p><p>Consistently meet and exceed monthly team and individual revenue benchmarks.</p><p><strong>Desired Candidate Profile</strong></p><p>Proven track record in outbound sales, telesales, or closing high-value deals.</p><p>Advanced phone communication, negotiation, and objection-handling skills.</p><p>A target-driven mindset focused on continuous professional and financial growth.</p>

<p><h4>About Namou Properties</h4> <p>Namou Properties is a fast-growing real estate investment and development company based in Ras Al Khaimah, UAE. We focus on identifying high-value real estate opportunities and building strategic partnerships that create long-term growth across residential, commercial, and hospitality sectors.</p> <h4>About the role</h4> <p>We are seeking an experienced remote hospitality business development specialist to lead the sourcing, negotiation, and execution of hotel joint venture and partnership opportunities. The ideal candidate will have a proven track record of closing hospitality deals, building strong industry relationships, and driving strategic growth.</p> <h4>Responsibilities</h4> <li>Identify and secure hotel joint ventures and strategic partnership opportunities.</li> <li>Build and maintain relationships with hotel owners, developers, investors, operators, and hospitality brands.</li> <li>Lead commercial negotiations and structure partnership agreements.</li> <li>Coordinate due diligence with legal, finance, and technical teams.</li> <li>Evaluate investment opportunities and prepare commercial recommendations.</li> <li>Manage transactions from initial discussions through successful deal closure.</li> <h4>Requirements</h4> <li>Bachelor's degree in Business, Hospitality, Finance, or a related field.</li> <li>3+ years of experience in hotel development, hospitality investments, business development, or strategic partnerships.</li> <li>Proven experience successfully closing hotel joint venture or partnership deals.</li> <li>Excellent commercial and financial understanding of hospitality investments.</li> <li>Existing networks within the hospitality industry is highly preferred.</li> <li>Fluent in English; Arabic is a plus.</li> <h4>Benefits</h4> <h4>Why join Namou?</h4> <li>Join a fast-growing company with ambitious expansion plans.</li> <li>Work directly with senior leadership on high-impact projects.</li> <li>Competitive salary and performance-based incentives.</li> <li>Opportunities for professional growth and career advancement.</li></p><p></p>

<p>We are a growing shipping company specializing in shipping products from China to Lebanon. We are looking for a creative and passionate Freelance Content Creator &amp; Social Media Specialist to help us grow our brand and social media presence.</p><p><b><br></b></p><p><b>Responsibilities</b></p><ul><li>Create engaging and creative content for Facebook and Instagram.</li><li>Develop original ideas for posts, Reels, Stories, and marketing campaigns.</li><li>Visit our office on scheduled days to film videos and create content.</li><li>Edit videos and design eye-catching social media posts.</li><li>Plan and schedule content across our social media platforms.</li><li>Stay up to date with social media trends and create content that increases engagement.</li><li>Work closely with our team to promote services, offers, and new campaigns.</li></ul><p>Working Arrangement</p><ul><li>Freelance position.</li><li>Most of the work can be done remotely.</li><li>The selected candidate will be required to visit our office at scheduled times to film content, attend brainstorming sessions, or when needed for specific projects.</li></ul><p>What We Offer</p><ul><li>Flexible working hours.</li><li>Competitive freelance compensation.</li><li>Long-term collaboration opportunity.</li><li>Creative and friendly work environment.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in content creation and social media management.</p><p>Strong creativity and ability to generate fresh content ideas.</p><p>Experience with video filming and editing (CapCut, Premiere Pro, or similar).</p><p>Basic graphic design skills (Canva, Photoshop, or Illustrator).</p><p>Good understanding of Facebook and Instagram.</p><p>Ability to work independently and deliver content on time.</p><p>Portfolio or examples of previous work are required.</p>

<p>Aspire Software is looking for a Customer Support Specialist to join our team in Lebanon. Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p><p>Role Overview</p><p>We're hiring a Call Agent with experience in phone-based customer services or sales, as the first hire in an AI-augment call center. This Call Agent will initially be responsible for handling livetransfer inbound calls for hotels, helping guests complete bookings and answer their general inquiries. As we scale, this Call Agent will also collaborate with leadership in scaling to new workflows within the hotels market vertical, and to new market verticals, through testing and providing feedback on workflows, scripts, software tools, etc.</p><p>Key Responsibilities</p><ul><li>Deliver friendly, professional customer service on every call</li><li>Completing live transfer inbound calls to hotels, answering guest inquiries and assisting them with booking</li><li>Meet weekly call and conversion targets on bookings</li><li>Log outcomes in CRM</li><li>Solve problems on the fly with limited scripts</li><li>As we scale, provide coaching and guidance to new call agents.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Customer service and/or sales experience</li><li>Strong problem-solving skills</li><li>Strong English communication skills</li><li>Comfortable with phone-based work/thick skin for rejection</li><li>Comfortable working with evolving processes and structure.</li><li>Hotel or hospitality background</li><li>Cold-calling experience.</li></ul>

Position: Female Customer Support Specialist <br>Location: Remote <br>Employment: Full-Time / Flexible <br>Industry: Fintech | Trading | Prop Trading <br> <br>Responsibilities <br> <br>• Respond to customer inquiries through WhatsApp, Instagram, website chat, and other communication channels. <br>• Provide professional and friendly assistance to new and existing clients. <br>• Assist customers with account purchases, registration, and general inquiries. <br>• Follow up with customers and ensure a smooth customer experience. <br>• Identify customer issues and coordinate with the relevant team when necessary. <br>• Escalate technical or account-related issues appropriately. <br>• Maintain accurate communication and follow-up records. <br>• Work closely with the Sales and Operations teams. <br> <br>Requirements <br> <br>• Previous experience in Customer Support, Client Services, or a similar role. <br>• Excellent communication and interpersonal skills. <br>• Fluent Arabic and good English communication skills. <br>• Strong typing and computer skills. <br>• Professional, patient, and customer-focused personality. <br>• Ability to handle multiple conversations efficiently. <br>• Strong attention to detail. <br>• Previous experience in Forex, Trading, Fintech, or Prop Trading is a plus. <br> <br>We’re Looking For Someone Who Is <br> <br>✓ Professional <br>✓ Friendly and confident <br>✓ Fast and responsive <br>✓ Organized <br>✓ Customer-oriented <br>✓ Able to work independently <br> <br>What We Offer <br> <br>• Remote position. <br>• Flexible working environment. <br>• Competitive salary based on experience. <br>• Opportunity to grow within a fast-growing international company. <br>• Performance-based incentives send your cv to 78-858797

About Us <br> <br>We are a growing shipping company specializing in shipping products from China to Lebanon. We are looking for a creative and passionate Freelance Content Creator & Social Media Specialist to help us grow our brand and social media presence. <br> <br>Responsibilities <br>Create engaging and creative content for Facebook and Instagram. <br>Develop original ideas for posts, Reels, Stories, and marketing campaigns. <br>Visit our office on scheduled days to film videos and create content. <br>Edit videos and design eye-catching social media posts. <br>Plan and schedule content across our social media platforms. <br>Stay up to date with social media trends and create content that increases engagement. <br>Work closely with our team to promote services, offers, and new campaigns. <br>Requirements <br>Previous experience in content creation and social media management. <br>Strong creativity and ability to generate fresh content ideas. <br>Experience with video filming and editing (CapCut, Premiere Pro, or similar). <br>Basic graphic design skills (Canva, Photoshop, or Illustrator). <br>Good understanding of Facebook and Instagram. <br>Ability to work independently and deliver content on time. <br>Portfolio or examples of previous work are required. <br>Working Arrangement <br>Freelance position. <br>Most of the work can be done remotely. <br>The selected candidate will be required to visit our office at scheduled times to film content, attend brainstorming sessions, or when needed for specific projects. <br>What We Offer <br>Flexible working hours. <br>Competitive freelance compensation. <br>Long-term collaboration opportunity. <br>Creative and friendly work environment

<p><br></p><p>We are looking for a Customer Success Specialist to support our growing client base across the DACH region, UK, Ireland, and beyond. This is an entry-level role on our Customer Success team, ideal for someone who is organized, client-focused, and excited about working with AI technology in a fast-moving international environment. You will work closely with our CSMs, help onboard new dealership clients, handle day-to-day support, and make sure every dealer gets the most out of Viova from day one. There is a clear path to a full CSM role as you grow with the team.</p><p><strong>What You Will Do</strong></p><ul><li>Support end-to-end onboarding for new dealership clients, ensuring a smooth and successful start</li><li>Assist clients with setup, configuration questions, and day-to-day usage of the Viova platform</li><li>Handle incoming support tickets and client inquiries in a timely, professional manner</li><li>Help monitor account health and flag potential issues to the CSM team</li><li>Conduct platform walkthroughs and training sessions with dealership staff</li><li>Collect and document client feedback and relay it to the product and tech teams</li><li>Educate clients on Viova AI capabilities to drive adoption and confidence in the platform</li><li>Collaborate closely with CSMs to ensure clients receive consistent, proactive support</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>0 to 2 years of experience in customer support, customer success, or a client-facing role</p><p>Fluent in English (spoken and written); German, Spanish, or Italian is a strong plus for our European dealer clients</p><p>Comfortable with technology and genuinely curious about AI</p><p>A clear, friendly communicator who builds rapport easily</p><p>Organized, detail-oriented, and able to manage multiple tasks at once</p><p>Proactive and self-motivated you take initiative without waiting to be told</p><p>Experience with SaaS, automotive retail, or tech support is a plus but not required</p><p>Based in Europe and available to work CET or UK business hours</p>

<p>A well-established company is looking to recruit a motivated and commercially driven E-Commerce Specialist to support the growth and development of its digital sales channels.</p><p>The successful candidate will be responsible for managing online sales activities across digital platforms, ensuring strong product visibility and availability, supporting online campaigns and promotions, and contributing to an excellent customer experience and improved sales conversion.</p><p>Key Responsibilities</p><ul><li>Manage and regularly update product listings across online sales platforms, including websites, marketplaces, and relevant digital channels.</li><li>Ensure product availability by coordinating closely with Supply Chain and Inventory teams.</li><li>Optimize product information, descriptions, images, pricing, and other online content to improve visibility and conversion.</li><li>Handle online customer inquiries, orders, and complaints in a professional and timely manner.</li><li>Monitor daily and weekly online sales performance and prepare accurate sales and performance reports.</li><li>Coordinate with the Marketing team in the execution of online campaigns, promotions, and advertisements.</li><li>Ensure the proper implementation of online promotions, discounts, and special offers.</li><li>Monitor competitor activities, pricing, promotions, and market trends to identify opportunities for sales growth.</li><li>Monitor website and application performance and recommend improvements that enhance the customer experience and online sales results.</li><li>Contribute to the continuous development and growth of the company's online sales channels.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications &amp; Experience</p><ul><li>Bachelor's degree in Business Administration, Marketing, or a related field.</li><li>1 3 years of relevant experience in online sales, e-commerce, digital platforms, or a similar role.</li><li>Experience within the FMCG, retail, distribution, or consumer goods sector is considered an advantage.</li><li>Good command of Arabic and English.</li><li>Strong knowledge of Microsoft Office, particularly Excel.</li><li>Familiarity with e-commerce platforms such as Shopify, WooCommerce, or similar platforms.</li><li>Basic knowledge of digital marketing tools is an advantage.</li></ul>