وظائف اختبار البرمجيات في لبنان

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>Deliverable 1: Inception Report Including refined methodology, sampling framework, tools, workplan, ethical safeguards. Deliverable 2: Desk Review Note Summary of policy and evidence landscape. Deliverable 3: Data Collection Tools Survey instruments, KII/FGD guides, accessibility plan. Deliverable 4: Preliminary Findings Presentation Emerging findings. Including: 1. Executive Summary 2. Context Analysis 3. Disability and Social Protection Landscape 4. Findings on Impact of Social Assistance 5. Inclusion/Exclusion Analysis 6. Adequacy Analysis 7. Institutional/System Review 8. Good Practices / Social Change Initiative Lessons 9. Policy Options 10. Recommendations<br> Work Location<br>Remotly<br> Expected duration<br>18 weeks<br> Duties and Responsibilities<br>Background The State of Palestine continues to face a complex web of development challenges compounded by protracted occupation, movement restrictions, recurrent conflict, economic downturn, and growing poverty. These pressures have disproportionately affected persons with disabilities, who often experience multiple and intersecting forms of exclusion linked to income poverty, inaccessible services, discrimination, mobility constraints, unemployment, and difficult coping mechanisms. Recent evidence indicates that Palestine has made important strides toward strengthening a more inclusive social protection system, including through reforms of the National Cash Transfer Programme (NCTP) , the introduction in 2024 of rights-based social allowances for persons with severe disabilities and other vulnerable groups, strengthening of the Social Registry, and greater attention to disability-responsive policy frameworks . At the global level, the 2025 Amman-Berlin Declaration on Global Disability Inclusion reaffirmed that all development programmes should be inclusive of and accessible to persons with disabilities, while setting a target that at least 15 percent of country-level development programmes pursue disability inclusion as an explicit objective (“15 percent for the 15 percent”). It also reaffirmed meaningful participation of Organizations of Persons with Disabilities (OPDs) and alignment with the Convention on the Rights of Persons with Disabilities (CRPD) . Within this context, there is a strong need to generate robust evidence on the impact of social assistance on the lives of persons with disabilities in Palestine, including whether current forms of assistance are adequate, equitable, disability-responsive, gender-sensitive, and impactful in improving wellbeing, autonomy, inclusion, and resilience. To this end, the Palestinian Ministry of Social Development (MoSD) submitted a technical cooperation request to the United Nations Economic and Social Commission for Western Asia (ESCWA) to support the conduct of a study assessing, both quantitatively and qualitatively, the impact on approximately 15,000 persons with severe disabilities’ who were in 2024 enrolled into the social allowance component for this specific group, aiming to improve the following markers of social and economic wellbeing: - maintain an adequate standard of living by guaranteeing a minimum level of income, thereby - ensuring that their essential needs are met and that - inequality vis-à-vis other social groups is reduced This exercise will be contextualized with earlier assessments carried out by ESCWA’s Social Protection Team in 2023 during a technical advisory mission to the Ministry in Ramallah. During that mission, ESCWA experts applied the Social Protection Programme Rapid Assessment Framework (SPP RAF) developed by ESCWA to the database of National Cash Transfer Programme (NCTP) beneficiaries and applicants. In addition, the team reviewed the revised Proxy Means Test (PMT) formula to identify inclusion and exclusion errors, conducted a clustering analysis of beneficiaries, identified key gaps and needs, and proposed recommendations to enhance the efficiency and effectiveness of the programme. The study on the impact of Social Services on Persons with Disability on income and economic wellbeing will support national stakeholders, development partners, and disability rights advocates in identifying policy options to strengthen the rights of persons with disabilities including inclusive social protection and to ensure that no person with disability is left behind. Tasks - Duties and responsibilities The purpose of the assignment is to study, assess and analyze the impact of social allowance component and the procurement of social protection services from qualified service providers on persons with severe disabilities in Palestine, with particular attention to income security and maintaining a standard of living, guaranteeing that essential needs are met. As such a key outcome of the study will not only be to what extent the poverty gap of this group has been narrowed, but also how the income support provided ensured that the essential consumption and disability related needs of this group have been met by receiving the allowance. As such, the targeting accuracy and the adequacy of the benefit levels will be additional key outcome parameters of the impact study. Complementarily, the study will also aim to address related aspects like accessibility, gender equality, dignity, and thereby will identify recommendations for potential reforms of the allowance component. The study will provide the Government of Palestine and partners with a practical roadmap to transform existing social assistance into a more inclusive, adequate, rights-based and disability-responsive social protection system, aligned with national priorities and international commitments. The overall objective is to assess how social assistance (and cash assistance) contributes to improving the socio-economic well-being, inclusion, and realization of the rights of persons with disabilities in Palestine. The study shall also provide a comparative analysis between persons with disabilities who receive social assistance and those who are not covered by these programmes. It is also expected to focus on policy level reforms related to persons with disabilities. The study is expected to determine whether the programme has achieved stated objective(s), and if any adjustments are needed going forward, (especially given changing social/political/economic circumstances etc.). Thereby using the original policy objective of the programme as the study's guiding question. Specifically, the study will: • Analyse existing social assistance programmes available to Persons with Disabilities in Palestine, including cash transfers, disability allowances, in-kind support, emergency assistance, subsidies, case management, and referral systems as well as the procurement of social protection services from qualified service providers. An evidence based assessment will be conducted using the advance version of the SPP RAF, subject to the availability of up to date data on PWD beneficiaries and non beneficiaries. • Assess impact on beneficiaries of social assistance and their households, including poverty reduction; improved access to health care, assistive devices, rehabilitation, and medicines; improved access to education, mobility, and transport, employment, social participation, and community inclusion, among others. • Examine adequacy, regularity, and predictability of benefits relative to disability-related extra costs (transport, care, assistive devices, rehabilitation, medication, lost earnings, etc.). • Assess inclusion and exclusion patterns, including barriers faced by vulnerable groups such as women and girls with disabilities; children with disabilities; older persons with disabilities; conflict-affected and displaced households • Review institutional set-ups and service delivery mechanisms, including registration, targeting, disability assessment, grievance redress, outreach, accessibility, payment systems, case management, and data systems. • Document lessons learned and promising practices, including experiences emerging from the Social Change Initiative and other rights-based disability inclusion efforts. • Generate evidence-based recommendations for a more disability-inclusive, shock-responsive, rights-based social protection system in Palestine.<br> Qualifications/special skills<br>A Master's degree or equivalent in social policy, economics, public policy, development studies, disability studies, sociology, or a related field is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 15 years of professional experience in social policy, economics, public policy, disability inclusion, social protection, or related fields is required. A minimum of 5 years of experience working with government institutions, public agencies, or international organizations on social protection systems, disability inclusion, public policy, social assistance programmes, or related socio-economic development issues is required. Demonstrated experience in conducting quantitative and qualitative research, policy analysis, and socio-economic assessments is required. Strong knowledge of disability-inclusive development, rights-based approaches, and the Convention on the Rights of Persons with Disabilities (CRPD) is required. Proven experience in drafting analytical reports, policy papers, or assessments for governments, UN agencies, or international organizations is desirable. Familiarity with the Palestinian social protection and disability policy context is desirable. Experience coordinating with multiple stakeholders, including governmental entities, OPDs, UN agencies, NGOs, and development partners, is desirable. Excellent analytical, drafting, facilitation, and communication skills are required.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p>We are looking for a Customer Success Specialist (CSS) to support our Customer Success Manager (CSM) in ensuring customers receive the best experience with our services. The CSS will be responsible for following up with customers, addressing inquiries, supporting them through calls, and assisting in preparing monthly, quarterly, and yearly reports. This role also involves working with internal tools to track customer data, gather feedback, and improve reporting accuracy. The ideal candidate is proactive, customer-focused, and tech-savvy, with strong communication skills.</p><p>Conduct regular follow-ups with customers to ensure satisfaction and resolve any concerns</p><p>Address customer inquiries via calls, emails, and meetings, providing prompt and efficient support</p><p>Ensure a smooth customer journey by guiding them through service usage and best practices</p><p>Collect and document customer feedback to enhance service delivery</p><p>Assist the CSM in preparing monthly, quarterly, and annual reports for customers</p><p>Track customer health metrics, engagement trends, and key insights</p><p>Utilize internal tools for reporting, data analysis, and feedback gathering to improve customer experience</p><p>Maintain accurate records of customer interactions, concerns, and resolutions</p><p>Monitor customer satisfaction levels and escalate potential risks to the CSM</p><p>Proactively identify opportunities for improvement in customer engagement</p><p>Ensure customers achieve their goals with our services and remain engaged</p><p>Work closely with the Customer Success Manager to ensure seamless customer management</p><p>Collaborate with internal teams (support, sales, and product teams) to resolve customer issues efficiently</p><p>Participate in customer success initiatives and contribute ideas for process improvement</p><p><strong>Desired Candidate Profile</strong></p><ul><li>1-3 years in customer success, account management, or a related role</li><li>Passion for delivering an excellent customer experience</li><li>Ability to handle customer inquiries with a proactive and solutions-driven approach</li><li>Ability to manage multiple customer accounts, track follow-ups, and assist in reporting</li><li>Experience working with internal tools for reporting, data tracking, and feedback gathering</li><li>Basic knowledge of CRM tools, customer engagement platforms, and Microsoft Office (Excel, Word, PowerPoint)</li><li>Works collaboratively with internal teams and is ready to support the overall success of the Customer Success team</li><li>Strong verbal and written communication skills</li></ul>

<p>We are seeking an Infrastructure Engineer to join our IT Infrastructure team. This position offers an excellent opportunity for a motivated individual with a strong technical foundation to develop hands-on expertise across server administration, networking, cloud services, and IT operations. Reporting to senior members of the team, the successful candidate will contribute to the day-to-day maintenance of our environment while gaining exposure to industry best practices in system administration, security, monitoring, and automation.</p><p>Key Responsibilities:</p><ul><li>Support the administration and maintenance of Windows Server infrastructure and Active Directory services.</li><li>Assist in the administration of Microsoft 365 and Microsoft Azure environments.</li><li>Contribute to the ongoing management of VMware virtualization platforms.</li><li>Monitor infrastructure health, respond to system alerts, and escalate issues as required.</li><li>Troubleshoot and resolve incidents relating to servers, storage, and network components.</li><li>Participate in infrastructure projects, including upgrades, migrations, and new deployments.</li><li>Support backup, business continuity, and disaster recovery operations.</li><li>Maintain accurate and up-to-date technical documentation, procedures, and knowledge base articles.</li><li>Collaborate with internal teams to investigate and resolve escalated technical issues.</li><li>Adhere to established security standards and operational best practices.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>We are looking for entrepreneurs, techies, passionate, eager to learn, humble, with a positive attitude and a high level of integrity People. Flexible and willing to take challenges, work and live in coffee-producing countries, People who want to build expertise and a career in the coffee business and are ready to go the extra mile.</p><p>Qualifications and Experience:</p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related discipline.</li><li>2 - 4 years of experience in an IT infrastructure or systems administration role.</li><li>Working knowledge of Windows Server, Active Directory, DNS, DHCP, and core networking concepts.</li><li>Exposure to Microsoft 365 and Microsoft Azure is considered an advantage.</li><li>Familiarity with virtualization technologies, particularly VMware, is desirable.</li><li>Knowledge of FortiGate firewalls and related network security technologies is a plus.</li><li>Strong analytical and problem-solving capabilities.</li><li>A proactive mindset with a willingness to learn, take initiative, and assume ownership of assigned tasks.</li><li>Effective written and verbal communication skills, with the ability to work collaboratively within a team environment.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>BuzzyBooth helps restaurants, bars, family entertainment centers, dental practices, and other brick-and-mortar businesses turn their customers into leads, five-star reviews, social content, and repeat visits—all with minimal staff involvement.<br> We are looking for an experienced Remote Sales Development Representative who can consistently connect with business owners, qualify opportunities, and book sales demonstrations.<br> ## The Role: This is an SDR role, you will use a multi-touch, multi-channel outreach strategy that includes: * Phone call &amp; Voicemail * Email outreach * SMS &amp; Whatsapp and text follow-up * Persistent follow-up across multiple days and touchpoints You must be comfortable speaking directly with business owners, handling objections, and following up consistently without sounding robotic or overly aggressive.<br> ## Responsibilities: * Contact inbound and outbound leads through phone, email, and text * Execute structured multi-touch follow-up sequences * Qualify prospects based on business type, customer traffic, needs, authority, and interest * Book qualified demonstrations for the sales team * Re-engage older leads that previously expressed interest * Use GoHighLevel (GHL) to manage pipelines, tasks, conversations, notes, and appointment statuses ## Required Experience: * At least 2 years of SDR, appointment-setting, or outbound sales experience * Proven experience using calls, emails, and SMS together—not relying on one channel * Hands-on experience using GoHighLevel * Experience managing leads through multiple follow-up attempts * Strong spoken and written English * Clear, confident, and professional phone presence * Comfortable making a high volume of outbound calls * Able to handle rejection and objections without losing momentum * Reliable internet connection, computer, headset, and quiet working environment * Highly organized and able to work independently * Available during designated U.<br>S. business hours ## Preferred Experience: * Selling SaaS, marketing services, or technology * Selling to restaurants, bars, dental practices, family entertainment centers, or other local businesses * Speaking with business owners and decision-makers * Working with inbound leads, cold leads, and reactivation campaigns * Using sales scripts, automated workflows, dialers, and appointment calendars ## What Success Looks Like You consistently follow up with every assigned lead, create real conversations with qualified business owners, book appointments that actually show up, and maintain a clean and accurate pipeline in GoHighLevel.<br></span> </div>

<p>The role You'll be working alongside our Delivery team on real client infrastructure and internal company platforms. You'll get hands-on with core AWS services, containerization, and CI/CD pipelines, while learning how Digico Solutions uses Claude, agentic coding tools, and MCP-based workflows to move faster across engagements.</p><p>This is an onsite role at our Beirut office</p><p>What you'll do</p><ul><li>Support delivery engineers on live client engagements: provisioning basic AWS services (EC2, S3, VPC, IAM, RDS), troubleshooting, and documenting as you go.</li><li>Build and maintain GitHub Actions CI/CD pipelines build, test, deploy stages under engineer review.</li><li>Write and debug Dockerfiles; get comfortable with basic Kubernetes concepts (pods, deployments, services) through guided tasks, not solo ownership.</li><li>Use Claude, agentic coding tools, and Anthropic Skills/MCP as part of your daily workflow for scripting, debugging, documentation, and repetitive delivery tasks and give feedback on where they help or fall short.</li><li>Keep your task tracker (Linear) and documentation (Notion) up to date as you go this is how you learn our delivery discipline, not paperwork for its own sake.</li><li>Shadow client calls and internal architecture discussions to see how design decisions get made.</li></ul><p>What we offer</p><ul><li>Real engagements, real accountability. Your work touches actual client infrastructure under senior review.</li><li>Direct mentorship from delivery engineers and the Engineering Team Lead.</li><li>A stipend for the 3-month duration.</li><li>A strong shot for a full-time offer if the fit is right.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>What you'll bring</p><ul><li>A degree in progress or recently completed in Computer Science, Computer Engineering, or a related field.</li><li>Basic working knowledge of AWS core services (EC2, S3, IAM, VPC) coursework, personal projects, or certifications all count.</li><li>Some exposure to Docker and a basic conceptual understanding of Kubernetes (Production experience is not required).</li><li>Comfort using Git/GitHub, and enough scripting (Python or Bash) to automate small tasks.</li><li>Strong written English and Arabic.</li><li>Curiosity, reliability, and a willingness to ask questions rather than guess on client-facing work.</li></ul><p>Nice to have</p><ul><li>AWS Cloud Practitioner certification.</li><li>Any personal or academic project involving CI/CD, containers, or infrastructure-as-code.</li><li>Prior exposure to Terraform.</li><li>Familiarity with the concept of MCP (Model Context Protocol) or agentic workflows, even at a conceptual level.</li></ul>

<p><h4>Description</h4> <p>We are looking for a motivated and detail-oriented security analyst to join our team. In this role, you will support the day-to-day operations of our information security infrastructure, help protect company assets from cyber threats, and assist in maintaining compliance with security policies and standards. This is an excellent opportunity for someone early in their security career who is eager to learn in a hands-on environment.</p> <h4>Key responsibilities</h4> <ul> <li>Monitor security alerts, logs, and events from Bitdefender and escalate incidents as appropriate</li> <li>Assist with gathering IT security data to determine status of mandated fundamentals within the group</li> <li>Assist in the evaluation of proper administration and maintenance of firewalls</li> <li>Support user access management, including provisioning, deprovisioning, and periodic access reviews at the group level</li> <li>Participate in incident response activities, including documentation and post-incident reviews</li> <li>Assist in administering identity and access management (IAM) systems and multi-factor authentication (MFA) solutions</li> <li>Respond to helpdesk tickets related to security issues (e.g., locked accounts, phishing reports)</li> <li>Assist with security awareness training initiatives and phishing simulation campaigns</li> <li>Contribute to compliance efforts related to frameworks such as ISO 27001, NIST, SOC 2, or PCI-DSS (including technical document review)</li> <li>Assist with onboarding and offboarding of new companies to the group</li> <li>Assist with onboarding and offboarding of new employees within the group</li> <li>Assist with development and distribution of appropriate communication regarding IT security within the group</li> <li>Other duties as assigned by direct supervisor</li> </ul> <h4>Requirements</h4> <h4>Required qualifications</h4> <ul> <li>College diploma in cybersecurity or information technology and equivalent practical experience</li> <li>Basic understanding of networking concepts (TCP/IP, DNS, DHCP, firewalls, VPNs)</li> <li>Familiarity with Windows operating system administration</li> <li>Knowledge of core security principles (CIA triad, least privilege, defense in depth)</li> <li>Strong attention to detail and analytical thinking</li> <li>Excellent proficiency in Microsoft Suite</li> <li>Excellent written and verbal communication skills in English</li> <li>Strong ability to work collaboratively in a team environment or independently</li> <li>Excellent problem-solving skills</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>CC certified in cybersecurity certification</li> <li>Exposure to tools such as Bitdefender, VSA, Windows Defender</li> <li>Familiarity with cloud security concepts (AWS, Azure, or GCP)</li> <li>Experience with ticketing systems such as Jira</li> <li>CEH or GPEN certification</li> </ul></p><p></p>

<p><h4>Description</h4> <p>We are looking for a motivated and detail-oriented security analyst to join our team. In this role, you will support the day-to-day operations of our information security infrastructure, help protect company assets from cyber threats, and assist in maintaining compliance with security policies and standards. This is an excellent opportunity for someone early in their security career who is eager to learn in a hands-on environment.</p> <h4>Key responsibilities</h4> <ul> <li>Monitor security alerts, logs, and events from Bitdefender and escalate incidents as appropriate</li> <li>Assist with gathering IT security data to determine status of mandated fundamentals within the group</li> <li>Assist in the evaluation of proper administration and maintenance of firewalls</li> <li>Support user access management, including provisioning, deprovisioning, and periodic access reviews at the group level</li> <li>Participate in incident response activities, including documentation and post-incident reviews</li> <li>Assist in administering identity and access management (IAM) systems and multi-factor authentication (MFA) solutions</li> <li>Respond to helpdesk tickets related to security issues (e.g., locked accounts, phishing reports)</li> <li>Assist with security awareness training initiatives and phishing simulation campaigns</li> <li>Contribute to compliance efforts related to frameworks such as ISO 27001, NIST, SOC 2, or PCI-DSS (including technical document review)</li> <li>Assist with onboarding and offboarding of new companies to the group</li> <li>Assist with onboarding and offboarding of new employees within the group</li> <li>Assist with development and distribution of appropriate communication regarding IT security within the group</li> <li>Other duties as assigned by direct supervisor</li> </ul> <h4>Requirements</h4> <h4>Required qualifications</h4> <ul> <li>College diploma in cybersecurity or information technology and equivalent practical experience</li> <li>Basic understanding of networking concepts (TCP/IP, DNS, DHCP, firewalls, VPNs)</li> <li>Familiarity with Windows operating system administration</li> <li>Knowledge of core security principles (CIA triad, least privilege, defense in depth)</li> <li>Strong attention to detail and analytical thinking</li> <li>Excellent proficiency in Microsoft Suite</li> <li>Excellent written and verbal communication skills in English</li> <li>Strong ability to work collaboratively in a team environment or independently</li> <li>Excellent problem-solving skills</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>CC certified in cybersecurity certification</li> <li>Exposure to tools such as Bitdefender, VSA, Windows Defender</li> <li>Familiarity with cloud security concepts (AWS, Azure, or GCP)</li> <li>Experience with ticketing systems such as Jira</li> <li>CEH or GPEN certification</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>Ultimate Results of Service and Delivery Dates • Inception Report: The evaluator will submit a draft Inception Report totalling not more than 10 pages, in addition to associated annexes. The Inception Report will summarize the desk review and propose the evaluation methodology and sampling strategy/ies to be used in the evaluation, along with a detailed workplan, draft evaluation matrix, stakeholder matrix, and quality assurance mechanism. Any revisions to the Inception Report will be implemented no later than one week following receipt of comments. o The Inception Report shall, where relevant, address the integration of human rights, disability inclusion, gender equality, and environmental issues. The Inception Report should contain ideas for further exploration to support organisational learning, to be done either as part of this evaluation or separately by ESCWA itself. • Debriefing Meeting: Following the completion of the data collection and field mission phase, and prior to the delivery of the draft evaluation report, the evaluator should hold a debriefing meeting for the presentation of the preliminary findings to the project team. • Draft Evaluation Report: Following data collection and the analysis of findings, the evaluator will submit a Draft Evaluation Report. The Draft Evaluation Report will be user-friendly, well-structured and evidence-based, totalling not more than 40 pages, in addition to a 2-page Executive Summary and associated annexes. • The Draft Evaluation Report will summarize the agreed-upon methodology listed in the Inception Report, describe the evaluation’s data collection and analytical approach, and present findings. In addition, the evaluator should develop clear action-oriented recommendations, which are forward-looking and will enable ESCWA to leverage and capitalize on innovative practices emerging from the Reform. o The Draft Evaluation Report will be reviewed by ESCWA’s SPARK Section, and the programme team, before being discussed with the evaluator. • Final Evaluation Report: The Final Evaluation Report that should incorporate the comments and feedback from the Evaluation Manager and the programme team, is expected. The Final Evaluation Report shall, where relevant, address the integration of human rights, disability inclusion, gender equality, and environmental issues. o The Final Evaluation Report shall contain information (data, findings, expert views) that may allow ESCWA to identify lessons for wider organisational learning or for potential changes to relevant organisational policies, irrespective of the extent to which the evaluation recommendations make reference to such information.<br> Work Location<br>Remote<br> Expected duration<br>5 Months<br> Duties and Responsibilities<br>Background Subprogramme 4 Statistics, the information society and technology (subprogramme 4) aims to strengthen official statistical systems and advance the information society in the Arab region by improving the quality, availability and use of data, while accelerating the integration of technology and innovation for sustainable development. It focuses on enhancing national statistical capacities to adopt international standards and innovative data sources; supporting evidence based policymaking through improved production and use of statistics, including gender and disability data; and guiding digital transformation through policy advice on emerging technologies. The subprogramme also promotes regional dialogue and partnerships among governments, experts, civil society and the private sector to maximize the value of statistics, geospatial data, digitization and new technologies in support of the 2030 Agenda. Duties and Responsibilities Purpose of the Evaluation Evaluations at ESCWA strive to demonstrate the difference that is being made by the work of ESCWA, and its impact on member States and their citizens. This evaluation will aim to determine the extent to which subprogramme 4 is achieving its intended results, the pathway to these results, and the elements that contribute most significantly to the achievement of these results. In addition, it will also consider how the project brings about any unintended results that may have occurred. The evaluation will serve three main purposes: • It will provide a basis for evidence-informed decision-making, strategic planning, and risk management. • It is a means to demonstrate accountability to the organization’s Executive Management and member States for performance, relative to ESCWA’s mandate and strategic objectives. • It will inform and facilitate organizational learning by identifying evidence-based findings, lessons to be learned, and recommendations for action that enhance the next generation of ESCWA’s work. The evaluation will therefore take both a summative and a formative approach. It will look at results achieved or not achieved so far (summative) with a view to inform ESCWA’s work in the future (formative). The evaluation will be conducted in line with ESCWA’s Evaluation Policy (2025), and the UNEG Norms and Standards for Evaluation.. The evaluation will strive to employ development best practices with regard to promoting gender equality and a human rights-based approach, including the rights of persons with disabilities. The evaluation will be facilitated and coordinated by ESCWA’s Strategic Planning, Accountability, Results and Knowledge team. Scope of the Evaluation The evaluation will be forward-looking and will objectively and systematically assess the performance of the subprogramme in terms of its relevance, coherence, effectiveness, efficiency, impact, and sustainability. Furthermore, the evaluation will assess the extent to which gender, human rights, disability inclusion, environmental concerns, and other cross-cutting issues were incorporated or mainstreamed into the subprogramme. The evaluation will cover the period from January 2020 to December 2025. Areas of focus for each sub-programme evaluation include: • Key aspects of UN and ESCWA reforms, including the merger of the Statistics Division and the Technology for Development Division into one Cluster, as relevant; • The overall coherence of the subprogramme’s work and the extent to which its work has been synergetic; • The relevant IT- and AI-enabled tools/systems/platforms developed by the subprogramme; • Organisation-wide policies, as relevant, to promote organisational learning. Evaluation Criteria The following key evaluation questions per criteria will guide the evaluation. The evaluator/s is expected to refine evaluation questions where necessary and to include the refinement in the Inception Report. Relevance • To what extent are the objectives and expected accomplishments of the subprogramme aligned with: o ESCWA's strategic framework and programme budget? o Regional development priorities and challenges? o The 2030 Agenda and relevant SDGs? • To what extent do the subprogramme's interventions respond to the evolving needs and priorities of member States? • How well do the subprogramme's products and services (research, policy advice, capacity-building, convening) address identified gaps and demands? • To what extent are the needs and priorities of vulnerable or marginalized population groups reflected in the subprogramme's design and implementation? • How relevant are the subprogramme's thematic areas and approaches in the current regional context? • To what extent has the subprogramme adapted to emerging regional challenges and opportunities? Coherence • To what extent did the merger of the Statistics and Technology divisions create positive synergies, or did it result in parallel, siloed work streams? • How well does the subprogramme align its data and technology initiatives with the interventions of UN Country Teams and the League of Arab States to avoid duplication? • How well does subprogramme 4 align its scope and collaborate with other teams in ESCWA to avoid duplication and improve efficiency? For example with DSDSD. • Are there opportunities for greater coordination, collaboration, or integration with other subprogrammes within ESCWA and other institutions? Effectiveness • To what extent have the planned outputs and activities been delivered as intended? • To what extent have the expected accomplishments/outcomes been achieved? • How effectively has the subprogramme contributed to strengthening the capacities of member States and other stakeholders? • To what extent have knowledge products and policy recommendations been utilized by target stakeholders? • What factors facilitated or hindered the achievement of results? • How effectively has the subprogramme integrated cross-cutting issues such as gender equality, human rights, disability inclusion, youth, and environmental sustainability? • How could other factors have contributed to the achievement of the identified results? • How were key partnerships integrated in the delivery of the programme to maximise the achievement of results? Efficiency • To what extent were financial, human, and technical resources used efficiently to produce outputs and outcomes? • To what extent were management arrangements conducive to efficient implementation? • How cost-effective were the different types of interventions (e.g., research, policy advisory services, capacity-building, regional forums)? • To what extent did coordination within ESCWA and with external partners reduce duplication and generate synergies? • Were monitoring, reporting, and learning mechanisms adequate to support adaptive management and efficient implementation? • Could similar results have been achieved with fewer resources or through alternative approaches? Impact • What, if any, high-level effects did the programme cause (such as changes in norms or systems)? • To what extent has the subprogramme influenced policies, legislation, strategies, institutions, or practices in member States? • To what extent has the subprogramme contributed to regional cooperation, knowledge exchange, and policy dialogue? • To what extent did the intervention lead to other changes, including “scalable” or “replicable” results? • While long-term transformative impact may be difficult to measure, what 'early signals' of impact – such as specific policy adoption, changes to statistical regulations, or behavioral shifts – can be directly traced to the subprogramme's interventions? Sustainability • Have capacities, systems, and institutional arrangements been strengthened sufficiently to maintain benefits? • To what extent have knowledge products, tools, methodologies, and networks continued to be used after their initial delivery? • What risks could affect the sustainability of the results, and how have they been addressed? • Did the subprogramme successfully establish formal 'institutional homes' (e.g., permanent national observatories, explicit operational manuals, or formal focal points) within Member State governments to ensure tools and data platforms survive beyond ESCWA's direct involvement? • To what extent has the subprogramme fostered partnerships and mechanisms that can support continued implementation and scaling up? • What evidence is available to indicate that the results of the programme can be maintained by stakeholders? Gender, Human Rights, Disability Inclusion, and Environmental Issues • To what extent were issues of gender, human rights, disability inclusion, and the environment incorporated into the design, planning, implementation, and monitoring and evaluation practices of the programme, as well as the results achieved? • To what extent did the programme respond to and affect the rights, needs and interests of different stakeholders, including women, men, youth, people with disabilities and other marginalized groups? Evaluation Methodology Management and Governance Arrangements All evaluation methodologies are to be reviewed by ESCWA’s SPARK Section and approved by ESCWA’s Senior Management. • The evaluation will be conducted by an external consultant/s. • The evaluator is expected to identify the main objectives achieved through the implementation of the programme, intended and unintended, as established by key stakeholders and relevant documentation, and the pathways that led to achieving them, with particular focus on innovative practices and initiatives that can be leveraged to further enhance ESCWA’s work. • The evaluator is expected to ensure a mixed method (qualitative and quantitative), inclusive, and participatory approach, with adequate triangulation across methods, to arrive at credible, reliable, and unbiased findings. • The evaluator will also ensure that all aspects of the evaluation are gender and human rights sensitive (including a special focus on the rights with person with disabilities). In addition, the evaluator must ensure that he/she always complies with the UNEG Ethical Guidelines for Evaluation during the conduct of the evaluation. The above methodology is indicative. The evaluator is expected to build upon it and present a robust evaluation methodology within the inception report, including addressing and refining the evaluation questions. Quality Assurance Mechanism The evaluator will employ a quality assurance mechanism of her/his preference (either an internal or an external system can be used), which will provide quality checks throughout the evaluation process. This quality assurance mechanism will be indicated in the Inception Report and in the Final Evaluation Report. In addition, ESCWA will review the evaluation report prior to finalization to ensure that it aligns with the UNEG Quality Checklist for Evaluation Reports , particularly with reference to the quality of recommendations. Evaluation Ethics The evaluation will be conducted in accordance with the principles outlined in the UNEG Ethical Guidelines for Evaluation; and all rights and confidentiality of information providers will be prioritized and safeguarded as per UNEG Ethical Guidelines for Evaluation.<br> Qualifications/special skills<br>A Master's degree in management, evaluation, or related area is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. Minimum of 5 years of experience conducting assessments, reviews or evaluations of projects, programmes or policies in the UN or international context is required. A high level of knowledge in the distilling, communication and reporting of findings, forward-looking recommendations, best practices, and lessons learned is required. Excellent oral and written communication skills and the ability to effectively convey complex information in a clear and concise manner to both governmental and UN audiences is required. Work experience in STATISTICS and/or THE INFORMATION SOCIETY AND TECHNOLOGY issues is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English is required. Fluency in Arabic is desirable. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p>Position Overview: DC Developments, a developments and real estate company in Batroun is seeking an experienced Senior Architect to join its team. The successful candidate will have a strong background in architectural design, technical documentation, and project management, with demonstrated experience overseeing projects from concept through construction and close-out.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><p>Architectural Design &amp; Technical Development</p><ul><li>Develop architectural concepts, design solutions, presentations, and design documentation in response to client requirements and project objectives.</li><li>Prepare and review comprehensive and innovative architectural drawings, including site plans, 3D drawings, floor plans, elevations, sections, details, schedules, and construction documents.</li><li>Investigate technical design issues, evaluate alternatives, and recommend solutions that best meet client and project requirements.</li><li>Review architectural documentation for accuracy, completeness, consistency, and compliance with project standards.</li></ul><p>Project Management</p><ul><li>Lead on the assigned projects from concept development to construction documentation, and project implementation.</li><li>Manage architectural work with multidisciplinary teams.</li><li>Act as a key architectural point of contact for clients and project stakeholders.</li><li>Responsible for creating representational drawings and renderings for client presentations, archiving and publication purposes.</li><li>Monitor project progress against timelines, deliverables, budgets, and technical standards.</li><li>Prepare site visit reports, progress reports, meeting minutes, and other project documentation as required.</li><li>Ensure that project deliverables remain aligned with client requirements.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications &amp; Experience</h2><ul><li>Master s degree in Architecture from an accredited institution.</li><li>Minimum 5 years of progressive professional experience in architectural design and project delivery.</li><li>Proven experience overseeing architectural projects from concept through construction and close-out.</li><li>Exceptional proficiency in Revit, Rhinoceros, AutoCAD, Lumion, Adobe Products, with a strong portfolio demonstrating your expertise in creating complex architectural models, 3D modelling softwares, and documentation.</li><li>Strong ability to produce and coordinate complete architectural documentation from schematic design through construction documents.</li><li>Strong understanding of BIM workflows and multidisciplinary coordination.</li><li>Experience with medium to large-scale commercial, institutional, residential, or mixed-use projects is highly desirable.</li><li>Demonstrated experience in multidisciplinary design coordination and construction documentation.</li><li>Strong understanding of structural systems, building materials, construction methods, and architectural detailing.</li><li>Experience working within schedule, budget, quality, and client-driven constraints.</li><li>Strong leadership and interpersonal skills.</li></ul><h2>Core Competencies</h2><p>The successful candidate will demonstrate:</p><ul><li>Strong architectural design, detailing, and technical knowledge.</li><li>Strong management, leadership, and organizational abilities.</li><li>Excellent communication, presentation, and interpersonal skills.</li><li>Ability to manage multiple priorities and projects simultaneously.</li><li>Strong attention to detail and commitment to quality.</li><li>Ability to work effectively under tight schedules and meet project deadlines.</li><li>A proactive, accountable, and results-oriented approach to project delivery.</li><li>Ability to balance design quality with technical, budgetary, regulatory, and construction considerations.</li></ul>

Position Overview: <br>DC Developments, a developments and real estate company in Batroun is seeking an experienced Senior Architect to join its team. The successful candidate will have a strong background in architectural design, technical documentation, and project management, with demonstrated experience overseeing projects from concept through construction and close-out. <br>Key Responsibilities: <br>Architectural Design & Technical Development <br>• Develop architectural concepts, design solutions, presentations, and design documentation in response to client requirements and project objectives. <br>• Prepare and review comprehensive and innovative architectural drawings, including site plans, 3D drawings, floor plans, elevations, sections, details, schedules, and construction documents. <br>• Investigate technical design issues, evaluate alternatives, and recommend solutions that best meet client and project requirements. <br>• Review architectural documentation for accuracy, completeness, consistency, and compliance with project standards. <br>Project Management <br>• Lead on the assigned projects from concept development to construction documentation, and project implementation. <br>• Manage architectural work with multidisciplinary teams. <br>• Act as a key architectural point of contact for clients and project stakeholders. <br>• Responsible for creating representational drawings and renderings for client presentations, archiving and publication purposes. <br>• Monitor project progress against timelines, deliverables, budgets, and technical standards. <br>• Prepare site visit reports, progress reports, meeting minutes, and other project documentation as required. <br>• Ensure that project deliverables remain aligned with client requirements. <br>Qualifications & Experience <br>• Master’s degree in Architecture from an accredited institution. <br>• Minimum 5 years of progressive professional experience in architectural design and project delivery. <br>• Proven experience overseeing architectural projects from concept through construction and close-out. <br>• Exceptional proficiency in Revit, Rhinoceros, AutoCAD, Lumion, Adobe Products, with a strong portfolio demonstrating your expertise in creating complex architectural models, 3D modelling softwares, and documentation. <br>• Strong ability to produce and coordinate complete architectural documentation from schematic design through construction documents. <br>• Strong understanding of BIM workflows and multidisciplinary coordination. <br>• Experience with medium to large-scale commercial, institutional, residential, or mixed-use projects is highly desirable. <br>• Demonstrated experience in multidisciplinary design coordination and construction documentation. <br>• Strong understanding of structural systems, building materials, construction methods, and architectural detailing. <br>• Experience working within schedule, budget, quality, and client-driven constraints. <br>• Strong leadership and interpersonal skills. <br>Core Competencies <br>The successful candidate will demonstrate: <br>• Strong architectural design, detailing, and technical knowledge. <br>• Strong management, leadership, and organizational abilities. <br>• Excellent communication, presentation, and interpersonal skills. <br>• Ability to manage multiple priorities and projects simultaneously. <br>• Strong attention to detail and commitment to quality. <br>• Ability to work effectively under tight schedules and meet project deadlines. <br>• A proactive, accountable, and results-oriented approach to project delivery. <br>• Ability to balance design quality with technical, budgetary, regulatory, and construction considerations. <br> <br>Kindly send in your CVs to ghina.adib@dcdevelopmentslb.com

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an experienced Sales Development Representative (SDR) to join our team immediately and handle B2B cold calling campaigns targeting companies across the UAE and Saudi Arabia .<br> The SDR will be responsible for identifying relevant businesses, speaking with decision-makers, qualifying their needs, and booking qualified meetings for the sales team.<br> This role is highly focused on outbound calling , so we are looking for someone confident, persistent, and comfortable speaking with senior decision-makers.<br> Fully remote position.<br> Opportunity to work on a B2B campaign targeting the UAE and Saudi Arabian markets .<br> Performance-driven environment with clear KPIs and targets.<br> Opportunity to develop experience in B2B SaaS and consultative outbound sales.<br> Direct exposure to senior business decision-makers.<br> Immediate start opportunity for the right candidate.<br> Minimum 1 year of experience in B2B cold calling, SDR, telesales, or outbound sales.<br> Proven experience making a high volume of outbound calls.<br> Experience targeting the UAE and/or Saudi Arabian market is highly preferred.<br> Strong spoken English and professional communication skills.<br> Comfortable speaking with senior decision-makers.<br> Strong objection-handling and qualification skills.<br> Experience with CRM systems and maintaining accurate call records.<br> Comfortable working with daily and monthly sales KPIs.<br> Ability to work independently in a remote environment.<br> Immediate availability is required.<br> Key Responsibilities Make high-volume B2B cold calls to prospects across the UAE and Saudi Arabia.<br> Identify and connect with relevant decision-makers, including HR, Administration, Facilities, and Operations leaders.<br> Qualify prospects based on company profile, workforce size, current processes, pain points, and business needs.<br> Identify companies managing large contractual, temporary, or distributed workforces.<br> Conduct professional discovery conversations and identify potential business opportunities.<br> Handle objections confidently and maintain control of cold calls.<br> Book qualified meetings with interested prospects.<br> Maintain accurate prospect information, call feedback, and follow-ups in the CRM.<br> Consistently achieve daily calling, qualification, and meeting-booking KPIs.<br> Ideal Candidate The ideal candidate is: Confident and comfortable making cold calls throughout the day.<br> Highly persistent and able to handle rejection without losing motivation.<br> Naturally curious and able to ask the right qualification questions.<br> Strong at building rapport quickly with prospects.<br> Commercially minded and focused on generating qualified opportunities rather than simply making calls.<br> Experienced in speaking with HR, Operations, Facilities, or senior business decision-makers.<br> Organized, disciplined, and reliable with CRM updates and follow-ups.<br> Experienced in selling or prospecting for B2B SaaS, HR technology, workforce management, payroll, or similar business solutions is a strong advantage.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Role Overview:</p><p>Are you passionate about building strong client relationships and driving business growth in the tech sector? We re looking for an Account Manager to join our team, serving as the primary liaison between our company and our valued clients. You ll play a pivotal role in ensuring client satisfaction, identifying new opportunities, and supporting digital transformation initiatives.</p><hr><p>What You ll Do</p><ul><li>Client Relationship Management: Build and maintain trusted, long-term relationships with clients, understanding their business needs and challenges.</li><li>Solution Delivery: Coordinate with technical and sales teams to deliver tailored IT solutions, including Microsoft, UiPath, and custom offerings.</li><li>Account Growth: Identify opportunities for upselling and cross-selling, expanding the scope of services provided to each client.</li><li>Issue Resolution: Address client concerns promptly, ensuring high levels of satisfaction and retention.</li><li>Reporting &amp; Reviews: Prepare and present account reviews, proposals, and performance reports.</li><li>CRM Management: Keep accurate records of client interactions, opportunities, and progress in the CRM system.</li><li>Collaboration: Work closely with internal teams to ensure seamless project delivery and continuous improvement.</li><li>Industry Awareness: Stay informed about IT trends and our evolving solution portfolio to provide relevant advice to clients.</li></ul><hr><p>Qualifications &amp; Skills</p><ul><li>Professional with a passion for IT, client service, and business development</li><li>2+ years of experience in account management, client relations, or business development (IT sector preferred)</li><li>Excellent communication, negotiation, and interpersonal skills</li><li>Tech-savvy, quick to learn new platforms and solutions</li><li>Strong organizational skills and attention to detail</li><li>Self-motivated, proactive, and results-oriented</li><li>Familiarity with CRM tools and account management processes</li><li>Bachelor s degree in Business, Marketing, IT, or a related field is an advantage</li><li>Ability to work independently and collaboratively in a fast-paced environment</li><li>Problem-solving mindset and commitment to delivering outstanding client experiences</li></ul><hr><p>Why You ll Love Working With Us</p><ul><li>Join a forward-thinking IT consultancy driving digital transformation across industries</li><li>Receive ongoing training and mentorship for career growth</li><li>Thrive in a collaborative, inclusive environment committed to empowering women in tech</li><li>Access clear career paths into senior account management, consultancy, or leadership roles</li><li>Enjoy flexible working arrangements and a culture that values innovation and teamwork</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Professional with a passion for IT, client service, and business development</li><li>2+ years of experience in account management, client relations, or business development (IT sector preferred)</li><li>Excellent communication, negotiation, and interpersonal skills</li><li>Tech-savvy, quick to learn new platforms and solutions</li><li>Strong organizational skills and attention to detail</li><li>Self-motivated, proactive, and results-oriented</li><li>Familiarity with CRM tools and account management processes</li><li>Bachelor s degree in Business, Marketing, IT, or a related field is an advantage</li><li>Ability to work independently and collaboratively in a fast-paced environment</li><li>Problem-solving mindset and commitment to delivering outstanding client experiences</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The incumbent of this post reports to the Chief, Field Health Programme The incumbent of this post provides direct supervision to a number of professional and general services staff members.<br> Responsibilities<br>Advises and assists the Chief Field Health Programme in planning, programme development, management and supervision of all health programme activities, makes recommendations and proposals to improve the quality of health programme as well as organizational efficiency and effectiveness. Is responsible for coordination, integration and oversight of technical functions of Division Heads reporting to him/her and for the day-to-day administration of the Field Health Programme; provides technical guidance to ensure and supervises the effective implementation of the Technical Instructions; and finalizes all Health Programme reports. Is directly responsible for the implementation, supervision and evaluation of the Medical Care Services in the Field including general clinic services, medical and pharmacological supply operations, oral health services, laboratory services, hospital and other referral services; physical rehabilitation and radiology services as applicable; plans and directs in-service training for all health staff assigned to the Medical Care Services Division; ensure medical supply and equipment operations are properly managed at the health centres; Manages the budget preparation of the Field Health Programme; coordinates with HR for all related staffing issues including, but not limited to, finalization of staff medical boards before submitting to Chief Field Health Programme. Directs the implementation and management of all assigned projects in the HP through continuous and direct coordination with the Programme Support Office, Project Team, and other departments/offices as may be required. contributes to identifying areas of improvements for health projects through liaison with the Projects Office and other support. Maintains good working relations with concerned officials in governmental, non-governmental and subsidized or contracted health institutions for co-ordination of services and activities. Performs such other duties as may be assigned which includes acting for the Chief, Field Health Programme in the latter's absence.<br> Competencies<br>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Persuading and Influencing Delivering Results Leading and Supervising Creating and Maintaining Impact and Partnership Planning and Organizing Relating and Networking Applying Technical Expertise Demonstrated ability to organize and implement training programmes and to develop staff, transfer knowledge and take initiative.<br> Education<br>Master’s degree in public health. A university degree from an accredited educational institution in medicine including an internship of at least twelve-month duration. A license to practice medicine in the country of duty station.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>At least eight years of progressively responsible relevant professional working experience in a public health administration, is required of which at least three years should have been in a supervisory health position, is required. Applicants are required to mention if they have close relative(s) in UNRWA (mother, father, daughter, son, sister brother), please provide full name(s) and relationship. If applicable, please provide further details below. Applicants are required to mention if they are a Palestine refugee. If yes, please provide you Registration Card Number Candidates are required to make a declaration as to whether they have any current or past affiliations with non-governmental organisations, academic institutions, political organisations, military, or have/are engaged in activities or have made any public statements, that could be seen to impact their neutrality, objectivity or independence in the performance of their duties for the UN / UNRWA. Any declaration will not necessarily disqualify candidates from consideration for this post. Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A “yes” answer doesn’t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IUN Level IUN Level IUN Level I<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.<br> Special Notice<br>Type of Contract: Fixed Term Appointment Contract Type: Fixed Term Appointment for 1 year; including 1 year probation period, with the possibility of further extension, subject to the availability of funds, satisfactory performance, and continuing need. Grade and Salary: HL10 the monthly salary will start from USD 2,934.27 (Monthly Salary 2,515.7 + Special Occupational Allowance 10% of basic salary amounting to USD 251.57 + Supplementary Allowance USD 167). The salary may be subject to a reduced work schedule. Other benefits: Other benefits include monthly Provident Fund contribution (15.4% of basic salary paid by the Agency), compulsory medical insurance, 30 days of annual leave, and dependency allowance (if applicable). Additional benefits: 2 days of sick leave for each completed month of service; 14 weeks of Maternity Leave; 2 weeks paternity leave. The incumbent may be required to travel in the Agency's area of operations. This vacancy notice is open to Internal and External candidates. Only candidates residing in Lebanon, and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. UNRWA is committed to achieving gender balance in its workforce. Female candidates are strongly encouraged to apply. The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in Lebanon, and without a valid work permit, the appointment may be rescinded. Preference will be given to registered Palestine refugees and candidates assisting the Agency to meet its commitment to gender parity. UNRWA welcomes applications from qualified candidates with disabilities. A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post in the future should suitable vacancies become available, Only applications that have been fully completed in UNRWA's online e-recruitment system inspira will be considered and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. All acquired university degrees must also be stated, if applicable. Applicants applying to positions for Grades 12 to 20 or LDC Bands E to H must submit a cover letter/motivational statement in order to be considered. Additionally, providing incorrect or misleading information on an application will result in the immediate disqualification of a candidate. For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under "Category" RLG, scroll down to see all categories, then select their local grade. Please find below the link to a video that guides applicants on how to apply to Job Openings that approach you for guidance: https://drive.google.com/file/d/1MH-YA6Y8kxA1fgao5qyTV8VwNajgx4u/view Equivalency: Equivalency may apply for this post. NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination. Desirable qualification: PhD in Public Health Advertisements published only in English will only accept applications in English, and Arabic submissions will not be considered. Additional information: Is required to travel frequently in the Field in the performance of the required duties. A driving license in the country of the duty station. . The Agency may disqualify applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reason of misconduct or of staff who separated whilst misconduct processes were pending. UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers, about staff members who have been separated for misconduct, or who have separated whilst an investigation and/or disciplinary process for misconduct is underway; and such persons may be prohibited from employment with the United Nations. The Agency will immediately disqualify applicants who are ineligible for any reason in accordance with the Agency regulatory framework. UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. We are pleased to announce that applications for internship/volunteer assignments are now open. We invite all interested individuals to submit their applications through the following link: https://docs.google.com/forms/d/e/1FAIpQLSeXdiVz61BAUCSXAnx9Bn0y0erblqKBt7xia_YM3M167nIBGw/viewform?usp=sf_link. For more details on UNRWA, please visit: https://www.unrwa.org/<br> United Nations Considerations<br>Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST (UNRWA) DOES NOT CHARGE A FEE OR REQUEST MONEY FROM CANDIDATES AT ANY STAGE OF THE RECRUITMENT AND ONBOARDING PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING, ONBOARDING). UNRWA DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p><b>PURPOSE </b>SITA Legal Getting SITA to Yes - sustainably, ethically and legally Nothing much happens at SITA without the involvement of LEGAL. We are a key enablement function, ensuring SITA has the right to do business across the globe and helping get deals across the line. We support SITA and our colleagues to Get to Yes quickly, sustainably, ethically and legally.</p><p>KEY RESPONSIBILITIES SITA Lawyers as Navigators: Navigating the complexity of rules &amp; regulations and the turbulence of unwanted risks and liabilities Suggesting ways to avoid the biggest bumps and scrapes Sharing the burden of making informed decisions Ensuring SITA comes to safe landings. Keeping us proud of what SITA does SITA Lawyers as Deal Doers and Relationship Builders: Getting our products to market across the world global products, delivered everywhere Engaging with partners and customers on terms that are fair and reasonable Pulling together the work of many into contracts, documents and governance that tell the deal as it is: understandable, practical, useful and clear A Legal Counsel at SITA is: A fully autonomous lawyer in one or more domains (a domain being a BU, a Geography/Region, a specific area of Law or legal practice) A person with other ad hoc responsibilities in SITA Legal outside of those domains An expert who has regular engagement with external parties (customers, suppliers, regulators, industry players) relative to the domains Involved ad hoc in SITA projects where the primary value brought may not be only legal (bringing grounded business experience)</p><p>For THIS role Legal Counsel for the Borders Business Unit, what is the scope and responsibility? You will be a key member of both the SITA Legal and the Borders Business Unit teams, reporting to the Legal Director for the Borders Business Unit. You will play a prominent role in an exciting, dynamic and ambitious Business Unit. You will contribute to meaningful projects focused on new technologies such as digital travel and biometrics; and will advise on AI, privacy, sanctions and compliance issues in alignment with SITA s policies and business strategies. You will guide the team on public procurement matters and direct engagements with governments. You will manage SITA s relationship with local external counsel. You will play a key role in major strategic deals such as industry partnerships, consortia and joint ventures. You will work closely with an experienced and effective Contract Management team. With the support of the Legal Director, you will assess and manage legal risks through SITA s internal business approval processes. You will support on any informal and formal dispute resolution that is required. When required, you will prepare and deliver legal training to help your colleagues enhance their understanding of contractual and legal issues. You will be exposed to truly international work from all of SITA s four regions: Europe, Middle East and Africa, Asia Pacific and The America. Worldwide international travel is highly likely in this role.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>EXPERIENCE &amp; SKILLS</strong> Legal Counsel at SITA therefore has:</p><ul><li>Solid experience in a domain and/or broad experience over more than one domain</li><li>The ability to take an autonomous role in the domain</li><li>Bring influence and not just legal expertise and authority</li></ul><p>And, like all managers at SITA, a Legal Counsel needs to demonstrate:</p><ul><li><strong>Drive and Problem Solving</strong> : You re ambitious, you work hard because you love it, you own things and get them done</li><li><strong>People-centric</strong> : You can boost employee morale and motivation through your sense of pride in the work being done</li><li><strong>Analytical Mind</strong> : You thrive on ambiguity. You challenge your assumptions, and those of others, you are able to identify and formulate problems and their solutions, and to support your analysis with data and reasoning</li><li><strong>Growth over Ego</strong> : You are eager to learn, and receive feedback, to grow. You let others speak and seek to understand their viewpoints</li><li><strong>Effective Communicator</strong> : able to explain the why, the how and the what</li><li><strong>Curious &amp; Courageous</strong> : You are willing to ask, and be asked, tough questions</li></ul><p><strong>EDUCATION &amp; QUALIFICATIONS</strong></p><ul><li>Degree in Law.</li><li>Appropriate legal qualification (registered or licensed Attorney Lawyer Solicitor or Barrister) or similar international qualification.</li><li>English &amp; Arabic Language is a must, French is a nice to have.</li></ul><p></p></section>