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<div ><p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>1.<span Times New Roman";">   </span></span></span></strong><strong><u><span Bookman Old Style", serif; font-size: 11pt;">Job Purpose</span></u></strong></p><span Bookman Old Style", serif; font-size: 11pt;">To perform pick-up and delivery of shipments with the associated documentation, in accordance with company and network standards, whilst meeting customer requirements.</span></div><div><strong Times New Roman", serif; font-size: 10pt; text-indent: -18pt;"><span Bookman Old Style", serif; font-size: 11pt;"><br></span></strong></div><div><strong Times New Roman", serif; font-size: 10pt; text-indent: -18pt;"><span Bookman Old Style", serif; font-size: 11pt;">2.<span Times New Roman"; font-size: 7pt; font-weight: normal; font-stretch: normal;">   </span></span></strong><strong Times New Roman", serif; font-size: 10pt; text-indent: -18pt;"><u><span Bookman Old Style", serif; font-size: 11pt;">Principal Accountabilities</span></u></strong></div><div><div ><p ><strong><u><span Bookman Old Style", serif; font-size: 11pt;"> <br> </span></u></strong></p><ul > <li><span Bookman Old Style", serif; font-size: 11pt;">Delivery and/or pick-up of shipments from customers, according to the delivery and pick-up standards.</span><span Bookman Old Style", serif; font-size: 11pt;"></span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Capture and return complete and accurate data in accordance with the standards set.</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Represent DHL in an honest, friendly, helpful manner in order to increase customer satisfaction.</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Anticipate and respond positively to individual customer’s problems, needs and identify opportunities for extended use of DHL’s services.</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Maintain and promote DHL’s corporate image through well-maintained uniform, vehicle etc.</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Support and participate in team activities.</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Safety and security: adhere to country laws and regulations, company and third party rules and standards.</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Observe high standards of security, handling and control of our customer’s shipments and DHL/customers’ property.</span></li><li>Check communication equipment and perform routine checks on the condition of his/her vehicle prior to departure from station.</li></ul></div></div><div><div ><span Bookman Old Style", serif; font-size: 11pt;"><br></span></div></div><div><div ><span Bookman Old Style", serif; font-size: 11pt;"><div ><p ><strong><u><span Bookman Old Style", serif; font-size: 11pt;">3. Nature and Scope</span></u></strong></p><p><span Bookman Old Style", serif; font-size: 11pt;"></span></p><p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>a)<span Times New Roman";">      </span></span></span></strong><strong><span Bookman Old Style", serif; font-size: 11pt;">Context:</span></strong></p><p ><span Bookman Old Style", serif; font-size: 11pt;">The jobholder reports into the Operations Dept the key responsibilities being the execution of pick-up’s & deliveries within a specific area or route and in accordance with DHL standards & Global SOP procedures.<span>  </span>There is continuous contact with customers on a daily basis and the jobholder must act in a polite and professional manner.</span></p><p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>b)<span Times New Roman";">      </span></span></span></strong><strong><span Bookman Old Style", serif; font-size: 11pt;">Reporting Relationships:</span></strong></p><p ><span Bookman Old Style", serif; font-size: 11pt;">The Courier position reports into the Operations Station Supervisor.<span>  </span>The Operations Manager has the Senior Management responsibility for all operation staff.</span></p><p ><span Bookman Old Style", serif; font-size: 11pt;"></span></p><div ><strong Times New Roman", serif; font-size: 10pt; text-indent: -14.4pt;"><em><span Bookman Old Style", serif; font-size: 11pt;"><br></span></em></strong></div><p ><span Bookman Old Style", serif; font-size: 11pt;"></span></p><div ><strong Times New Roman", serif; font-size: 10pt; text-indent: -14.4pt;"><em><span Bookman Old Style", serif; font-size: 11pt;">c)<span Times New Roman"; font-size: 7pt; font-weight: normal; font-stretch: normal; font-style: normal;">     </span></span></em></strong><strong Times New Roman", serif; font-size: 10pt; text-indent: -14.4pt;"><span Bookman Old Style", serif; font-size: 11pt;">Contacts:</span></strong><p ><span Bookman Old Style", serif; font-size: 11pt;">External:</span><em><span Bookman Old Style", serif; font-size: 11pt;"> </span></em><span Bookman Old Style", serif; font-size: 11pt;">Customers</span></p> <p ><span Bookman Old Style", serif; font-size: 11pt;">Internal:<span>  </span>CSA’s, Dispatchers, Team leaders, Cash-controllers, Sales Department</span></p> <p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>d)<span Times New Roman";">      </span></span></span></strong><strong><span Bookman Old Style", serif; font-size: 11pt;">Problem Solving:</span></strong></p> <p ><span Bookman Old Style", serif; font-size: 11pt;">To find ways and alternatives in order to fulfill all pick-ups & deliveries taking under consideration the time limitations of customers whilst applying DHL standards. (TDX/WMX/CMX)</span><span Bookman Old Style", serif; font-size: 11pt;"></span></p> <p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>e)<span Times New Roman";">      </span></span></span></strong><strong><span Bookman Old Style", serif; font-size: 11pt;">Decision Making:</span></strong></p> <p ><span Bookman Old Style", serif; font-size: 11pt;">To prioritize pick-up’s & deliveries according to route demands and take initiative during the course of his work which will help decrease problems.</span><span Bookman Old Style", serif; font-size: 11pt;"></span></p> <p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>f)<span Times New Roman";">     </span></span></span></strong><strong><span Bookman Old Style", serif; font-size: 11pt;">Planning and Organization:</span></strong></p> <p ><span Bookman Old Style", serif; font-size: 11pt;">To plan & organize his route in the most effective manner in order to avoid returned shipments that affect operations performance measures.</span></p> <p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>g)<span Times New Roman";">      </span></span></span></strong><strong><span Bookman Old Style", serif; font-size: 11pt;">Job Challenge:</span></strong></p> <span Bookman Old Style", serif; font-size: 11pt;">To meet the targets & DHL standards<div ><p ><strong><u><span Bookman Old Style", serif; font-size: 11pt;">4. Knowledge, Skills and Experience</span></u></strong></p><p><span ></span></p><ul > <li><span Bookman Old Style", serif; font-size: 11pt;">Experience working with customers considered as an advantage</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Good command of both Greek and English language</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Planning & organizing skills</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Tolerance for stress</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Attention to detail</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Initiative</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Communication skills</span></li> </ul></div></span> </div></div><br></span></div></div>

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion

<p><h4>Job description</h4> <p>Now hiring apartment maintenance technicians! Put your maintenance skills to work! We are currently hiring apartment maintenance technicians for communities near you. We are seeking motivated, quick learners with a positive attitude to join our team.</p> <p>If you're dependable, eager to grow, and ready to contribute to well-maintained apartment communities, we encourage you to apply today and start building your career in property management!</p> <h4>Why join us?</h4> <ul> <li>Fast and simple hiring process—apply online today!</li> <li>Opportunities for permanent placement</li> <li>Referral bonuses for bringing in new talent</li> <li>Immediate job placement at great communities</li> </ul> <p>As a maintenance technician, you'll address service requests and maintain the community at the direction of the maintenance supervisor or property manager.</p> <h4>Primary responsibilities include:</h4> <ul> <li>Complete service tickets and work orders efficiently and accurately</li> <li>Prepare vacant apartments for new residents by managing the turnover process</li> <li>Keep grounds and common areas clean and free of debris</li> <li>Deliver exceptional customer service</li> <li>Perform electrical, plumbing, appliance, and carpentry repairs, including:</li> <ul> <li>Repairing electrical circuits, switches, and breakers</li> <li>Servicing and installing light fixtures and appliances (stoves, refrigerators, washers, dryers)</li> <li>Fixing and replacing toilets, sinks, vanities, disposals, and caulking</li> <li>Handling minor carpentry repairs, including doors, window screens, and blinds</li> <li>Painting and drywall repair as needed</li> <li>Removing bulk trash, including discarded appliances</li> <li>Clearing drains and sewer lines (up to 4 feet)</li> </ul> </ul> <p>Start working fast with us—apply today!</p> <h4>Requirements:</h4> <ul> <li>Basic knowledge of maintenance repair and service across multiple areas</li> <li>Previous apartment maintenance experience</li> <li>HVAC certification is a plus</li> <li>Capable of lifting up to 40 pounds and safely using ladders</li> <li>Strong verbal and written communication skills</li> <li>Ability to work weekends as required</li> </ul> <p>We are a leading staffing provider to the property management industry. We are always looking for excellent candidates to fill client positions as they become available.</p> <p>We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran or military status, or any other characteristic protected by law.</p></p><p></p>

<p>&nbsp;To maintain good relations with current and potential clients and develop the best means to meet their demands.</p><p>Key Accountabilities</p><p>Maintain the interest of the company as a priority, and ensure extreme integrity and honesty in dealing with customers, colleagues, and superiors </p><p>Achieve targets (Sales and Collection) as set with the unit head and the sales manager in accordance with the company s annual sales plan</p><p>Conduct calls on potential customers to promote the sales of company products</p><p>Conduct calls on current customers to promote the relationship and additional sales of products as well as collection of cash upon delivery</p><p>Relay the image of the company in the best way by advising customers on the best products that satisfy their needs in terms of range as well as stock level</p><p>Manage the product at the outlets to increase consumer off take: proper presentation in terms of quality, expiry dates, and display</p><p>Share with colleagues, market information and experiences necessary to promote group success</p><p>Have a thorough up-to-date knowledge of all the products within the target portfolio</p><p>Have a thorough and up-to-date knowledge of competitive products and activities in the market</p><p>Strictly adhere to the company operational policies and regulations while performing the tasks: Such as HR policies, Finance policies, meetings, and reporting</p><p>Strictly adhere to the company s sales policies and regulations: invoicing and order transfer on daily basis</p><p>Provide the supervisor with a daily call-report indicating activities, results, follow up actions, and comments. This report must be delivered at the end of every working day</p><p>Keep company van in good condition and abide by Road Code and conduct periodic maintenance check up</p><p>Store and handle properly stock of goods entrusted to him and monitor it on daily basis to avoid out-of-stocks, by placing timely requests for transfers</p><p>Insure timely and accurate stock count at any time the inventory count is requested by his superior</p><p>Handle proper filing of MRR, Transfers and inventory sheets</p><p>Assure appropriate distribution of all sku s of assigned portfolio and proper delivery of products to manage stock level and conduct proper warehousing ex: FIFO</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in business administration, Marketing, or related field (MBA is a plus).</li><li>Languages: Arabic &amp; English required; French is a plus.</li><li>Strong PC skills (Windows apps; Excel and PowerPoint essential); familiarity with ERP/CRM tools preferred.</li><li>3-5 years of FMCG sales experience (including territory/channel leadership and team supervision).</li><li>Proven success in hitting sales targets, improving distribution, and elevating retail execution.</li><li>Core Competencies: Leading &amp; Supervising, Planning &amp; Organizing, Analysis &amp; Reporting, Negotiation &amp; Influencing, Retail Execution Excellence, Customer Focus &amp; Issue Resolution, Adaptability &amp; Pressure Handling, Collaboration &amp; Cross-Functional Coordination, Continuous Improvement Mindset.</li><li>Intermediate and high school is a plus.</li><li>0 to 3 years of experience.</li><li>Languages: Arabic &amp; English is a plus.</li><li>Computer: None.</li><li>Competencies: Supporting and Cooperating, Working with People, Adhering to Principles and Values, Interacting and Presenting, Relating and Networking, Persuading and Influencing, Presenting and Communicating Information, Analysing and Interpreting, Writing and Reporting, Organising and Executing, Planning and Organising, Delivering Results and Meeting Customer Expectations, Following Instructions and Procedures, Adapting and Coping, Adapting and Responding to Change, Coping with Pressure and Setbacks.</li></ul>

<p>An industrial company in Nahr Ibrahim is Seeking for a Plant Manager:</p><p>To plan, organize, direct, and control all activities associated with the plant (i.e. production, filling and packing, purchasing, distribution and warehouse). Directly responsible for the direction of production planning and the manufacturing of the product at the most economical cost consistent with the established specifications as to quality and quantity within the framework of the company policies and procedures.</p><p><b>KEY RESPONSIBILITIES</b></p><ul><li>Accountable for planning, scheduling and reviewing workload to ensure production output and on time delivery targets are achieved cost effectively.</li><li>Liaise with sales managers on sales targets and production requirements and take approvals from CEO when exceptions are required</li><li>Responsible for the day-to-day operations of production (HDPE extrusion/blowing and PET injection/blowing, filling lines, and packaging ).</li><li>Work with HR to Maintain a flexible workforce utilization based on production requirements, minimize Overtimes and balance between full time workers and daily workers</li><li>Responsible in optimizing plant performance: productivity, efficiency, and cost effectiveness, stock levels, etc</li><li>Monitor production scheduling and progress to ensure all resources are used to optimise output.</li><li>Prepare maintenance schedules based on supplier requirements and perform jointly tasks with maintenance team</li><li>Conduct production meetings with direct subordinates to analyze previous shift results and implement any necessary changes to meet demand.</li><li>Lead, manage, train, and motivate all production personnel, warehouse, distribution and garage team.</li><li>Brainstorm and propose innovative packaging solutions for regular and offer products</li><li>Responsible for stock management</li><li>Liaise with accounting department on stock matters, production and transfer entries, production formulas, etc</li><li>Ensure all Pulper s internal policies and procedures for production, maintenance, purchasing, warehousing, and distribution are being respected and complying with GMP, HACCP, and ISO standards</li><li>Lead, manage, train, and motivate the purchasing department</li><li>Responsible for sourcing, negotiating and managing the purchase of all materials and services for production. (Transportation costs, indirect material, maintenance and repair material) at the best possible conditions: prices, quality, payment terms, delivery times, etc</li><li>Work closely with quality team to ensure the quality standards in all ordered, produced and received raw material and finished goods are honored</li><li>Monitor stock levels, production, and sales requirements and place orders accordingly</li><li>Manage effectively the relationship with suppliers (transport, direct material, indirect material, etc)</li><li>Ensure that all warehouse are efficiently operated properly maintained (cleanliness, FIFO, organization, firefighting provisions, paperwork)</li><li>Ensure that all stocks are accounted for and variations are nil</li><li>Reconcile stock levels regularly with Accounting</li><li>Facilitate accounting abrupt and perform monthly joint stock counts</li><li>Participate as a full time member in the design and product development team</li><li>Stay up to date in new packaging solutions and developments</li><li>Responsible for the follow up on industrial design matters (molds, labels, self-adhesives, cartons, shrinks) after taking approvals on samples &amp;/or specs of CEO &amp;/or quality team</li><li>Ensure all tasks mentioned in Job description of distribution supervisor are performed successfully</li><li>Responsible of fleet management.</li><li>Contribute to a cohesive, positive and clean work environment by providing guidance, performance feedback and coaching to team members.</li><li>Accountable for training employees; planning, assigning and directing work, leveraging team and individual strengths, managing performance; rewarding and disciplining employees; addressing complaints and solving problems to ensure high performance results.</li><li>Provide timely and accurate reports to upper management</li><li>Participate as a full time member of the budget team</li><li>Additional duties and responsibilities can be later on assigned as per management decision.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Engineering; A masters in engineering management or business management is a plus.</li><li>Fluent in Arabic, English, French is a plus</li><li>Minimum 10 years of experience in Production companies</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> <b>About KASAKA</b></p><p>KASAKA is a luxury retail company that specializes in sourcing European luxury fashion brands and selling them to the Lebanese market. KASAKA has been in the fashion industry for over 40 years and currently has 3 physical stores in operation and an online store. Amongst the brands managed by KASAKA are Emporio Armani, Maison Valentino and other European brands.</p><p><br></p><p> <b>Role Purpose</b></p><p>The role is assist customers and sell clothing and accessories in our Emporio Armani Monobrand store in ABC Dbayeh. The objective of the role is to drive the sales activity of the store and assist customers with solutions to suit their fashion needs.</p><p><br></p><p> <b>Time Commitment</b></p><ul><li>This is a full-time ongoing role, it is paid through a fixed salary.</li><li>Working schedule is based on shift work in ABC Dbayeh (10am-10pm). Candidate is expected to work 8 hour shifts (AM or PM) as well as every other weekend shift.</li></ul><p><br></p><p> <b>Objectives</b></p><ul><li>Drive and grow Emporio Armani's sales activity</li><li>Ensure customer satisfaction and repeat business for the store</li><li>Offer solutions based on total outfits to encourage cross-sales and up-sales</li><li>Ensure stock is adequately replenished with items from the warehouse</li><li>Assist with Tag Privé’s social media activity</li></ul><p><br></p><p> <b>Deliverables</b></p><ul><li>Daily engagement with customers and advise them on items that suit their needs</li><li>Create display looks on mannequins and display tools</li><li>Utilize sales and stock management system on a daily basis</li><li>Cash management and invoicing of customer purchases</li><li>Detailed understanding of stock and daily replenishment from warehouse items</li><li>Ensure customer satisfaction and repeat business for the shop</li><li>Engage with sister stores to understand item availability</li><li>Engage with customers for seasonal arrivals and sales period</li><li>Support marketing team with content for the purpose of social media</li><li>Delivers insight on popular items and items that performed less</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>The ideal candidate will be a sales professional, with solid fashion styling and customer facing skills.</p><ul><li>Self-starter, motivated individual</li><li>Excellent communication and persuasion skills</li><li>Excellent customer engagement skills</li><li>Skilled with merchandise display, can put an outfit together on shop windows</li><li>Comfortable using sales invoicing tools as well as Office software (Excel, Word, PowerPoint)</li><li>Experience in the fashion/retail industry</li><li>Able to think on their feet to attend to customer’s needs</li><li>Complies with company policies and adopt discount methods based on sales seasons</li><li>Can adapt display to merchandise performance.</li></ul></div>

<p>1. About KASAKA KASAKA is a luxury retail company that specializes in sourcing European luxury fashion brands and selling them to the Lebanese market. KASAKA has been in the fashion industry for over 40 years and currently has 3 physical stores in operation and an online store. Amongst the brands managed by KASAKA are Emporio Armani, Maison Valentino and other European brands.</p><p>2. Role Purpose The role is assist customers and sell clothing and accessories in our Emporio Armani monobrand store in ABC Dbayeh. The objective of the role is to drive the sales activity of the store and assist customers with solutions to suit their fashion needs.</p><p>3. Time Commitment This is a full-time ongoing role, it is paid through a fixed salary. Working schedule is based on shift work in ABC Dbayeh (10am-10pm). Candidate is expected to work 8 hour shifts (AM or PM) as well as every other weekend shift.</p><p>4. Objectives Drive and grow Emporio Armani's sales activity Ensure customer satisfaction and repeat business for the store Offer solutions based on total outfits to encourage cross-sales and up-sales Ensure stock is adequately replenished with items from the warehouse Assist with Tag Priv s social media activity</p><p>5. Deliverables Daily engagement with customers and advise them on items that suit their needs Create display looks on mannequins and display tools Utilise sales and stock management system on a daily basis Cash management and invoicing of customer purchases Detailed understanding of stock and daily replenishment from warehouse items Ensure customer satisfaction and repeat business for the shop Engage with sister stores to understand item availability Engage with customers for seasonal arrivals and sales period Support marketing team with content for the purpose of social media Delivers insight on popular items and items that performed less</p><p><strong>Desired Candidate Profile</strong></p><p>The ideal candidate will be a sales professional, with solid fashion styling and customer facing skills. Self-starter, motivated individual Excellent communication and persuasion skills Excellent customer engagement skills Skilled with merchandise display, can put an outfit together on shop windows Comfortable using sales invoicing tools as well as Office software (Excel, Word, Powerpoint) Experience in the fashion/retail industry Able to think on their feet to attend to customer s needs Complies with company policies and adopt discount methods based on sales seasons Can adapt display to merchandise performance.</p>

???? Location: Zekrit – Maten, Lebanon <br>Role Purpose <br>The Sales Executive – Food Service (HoReCa) is responsible for driving sales growth within the hotel, restaurant, catering, and institutional food service sector. The role focuses on acquiring new customers, managing existing accounts, and building long-term relationships to achieve sales targets and expand the company's market presence. <br>Key Responsibilities <br>• Identify, prospect, and acquire new customers among caterers, restaurants, hotels, central kitchens, and food service operators. <br>• Manage and grow an assigned portfolio of existing HoReCa accounts, ensuring high customer satisfaction and retention. <br>• Present and promote the company's range of spices products to chefs, kitchen managers, purchasing managers, and business owners. <br>• Achieve monthly, quarterly, and annual sales targets and volume objectives as set by management. <br>• Conduct regular field visits to customer sites to build relationships, understand kitchen needs, and identify product application opportunities. <br>• Coordinate product tastings, samples, and demonstrations with chefs and kitchen staff to support product trials and conversions. <br>• Monitor competitor activity, pricing, and market trends within the food service channel and report findings to management. <br>• Follow up on orders, deliveries, and payment collection in coordination with the logistics and finance departments. <br>• Maintain accurate records of customer visits, orders, and pipeline activity in the company's CRM or reporting system. <br>• Handle and resolve customer complaints or product issues promptly, escalating where necessary. <br>• Provide feedback from the field to support new product development and improvement of existing products. <br>Requirements <br>• Minimum 2–3 years of sales experience in food service, HoReCa, FMCG, or food ingredients/products, preferably with exposure to restaurants, catering, or hospitality customers. <br>• Proven track record of meeting or exceeding sales targets. <br>• Valid driver's license <br>• Familiarity with the culinary/food service landscape in Lebanon is an advantage. <br>Qualifications <br>• Bachelor's degree in Business Administration, Marketing, Culinary Arts, Food Science, or a related field; equivalent relevant experience will be considered

Main Responsibilities : <br>- Promote LATICRETE adhesives, grouts, waterproofing & installation systems. <br>- Visit contractors , consultant , architects & tile installers. <br>- Conduct product demonstrations & presentations. <br>- Prepare quotations. <br>- Follow up on projects. <br>- Provide technical product recommendations <br>- Support customers after sales. <br>- Coordinate with suppliers when needed. <br>- Achieve monthly Sales target. <br>- Submit weekly activity reports

<p>Unilever is currently hiring for R-PHONE_NUMBER Demand Planning Assistant Manager Levant and Iraq (Open) Function: Supply Chain Reports to: NALI Demand Planning, S&amp;OP and FGI Manager Scope: Levant &amp; Iraq Location: Beirut Terms &amp; Conditions: Full Time Work Level WL1 JOB PURPOSE: Coordinate the demand planning process of the relevant category and consolidate the demand forecasting from Brands &amp; CSP to be input for supply and financial planning. Directly accountable for Channel category Demand forecast with overall responsibility for the category Lead the category Demand Planning Meeting and drive S&amp;OP cycle for Algeria Establish an acceptable level of integrity and forecast accuracy of the above forecast. Establish, strengthen and maintain the integrity of demand planning process in total company. Continually improve the demand planning process and forecast accuracy/Bias of the total company. Represents Demand Planning in all relevant category meetings and projects that require Demand Planning involvement. KEY RESPONSIBILITIES: Demand Planning Process Management Coordinate a cross-functional team consisting of CSP team and Marketing team to deliver an accurate demand to the category - Weekly, sku- volume Responsible and accountable to deliver Channel wise Baseline forecast for the category. Coordinate and facilitate demand planning meeting of the category as a forum to get consensus from CSP and Brand leads on one set of demand figures for business operations. 4. Establish and maintain effectiveness of Demand Planning Meeting. Ensure that demand planning policy has been strictly followed. Establish Channel demand forecast and ensure channel considerations are obtained for the category Accountable for forecast accuracy of the category and therefore is responsible for initiating activities/changes that will lead to achievement and continuous improvement of forecast accuracy. Responsible for Innovation Plan update upon the contract gate approval and follow-up with Innovation tracker until the post Launch Review for the category and alert the demand functions any variances and key changes in Innovation forecast Ensure Quarterly Long term volume plan update with assumptions to enable LT capacity enhancement decisions to take place Set up an effective means of communication and integration of information between Demand Planning and other related functions- Supply Planning, Brands, CSP, Finance,.. Coordinate S&amp;OP Meetings, actively involved in Activity planning phase to ensure realistic incremental and cannibalizations built into the forecast Weekly Demand Management Indicates exception, which is generated from weekly tracking report to CSP, Supply Planning and Customer Service teams. Involve actively in the weekly operations meeting (WOM) to help both demand-side functions and supply-side functions to take appropriate actions to production and/or sales plan. Continuous Improvement Monitor forecast accuracy and forecast bias and proposes changes for improvement. Initiate a continuous improvement program to demand planning process. Other Responsibilities Ad hoc analysis of data relating to forecasting. Closely monitor the execution of planned promotions and ensure all the activities planned at Activity plan is included in demand plan for the category. Recommend appropriate changes for improvement of company demand planning process. Responsible for root cause analysis of CCFOT losses due to demand for the category.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Supply Chain, Business Administration, Engineering, Economics, or a related field. Minimum of 3 years of experience in Demand Planning , preferably within the FMCG industry . Proven experience in Sales &amp; Operations Planning (S&amp;OP) processes and demand forecasting methodologies. Strong forecasting and analytical skills with the ability to translate market insights and business trends into accurate demand plans. Excellent stakeholder management skills, with demonstrated ability to collaborate and influence cross-functional teams including Sales, Marketing, Supply Planning, and Finance. Strong communication and interpersonal skills, with the ability to build effective working relationships across multiple functions and markets. Advanced proficiency in English (written and spoken). Proficiency in Microsoft Excel and demand planning systems/tools is highly desirable. Strong problem-solving mindset with attention to detail and the ability to manage multiple priorities in a fast-paced environment. Preferred Qualifications: Experience in the FMCG sector . Exposure to regional or multi-country demand planning environments, preferably covering the Levant and Iraq markets. Experience working with integrated business planning and supply chain management processes.</p>

<p>JOB SUMMARY Provide direct and indirect age specific nursing care for assigned patients per scheduled shifts within the framework of Patient Centered Care (PCC). The role encompasses nursing assessment, diagnosis, planning, intervention, evaluation, and coordination of care for patients across the health care continuum involving families. Assume designated Lactation Specialist responsibilities as assigned, providing evidence-based assessment, education, counseling, and support to breastfeeding mothers and infants to promote optimal maternal infant outcomes and continuity of care. Accountable for clinical, educational, quality, and fiscal patient care outcomes, using the PCC principles and in accordance with established institution's policies, procedures, guidelines, Professional Practice Model and standards of care and practice.</p><p>ESSENTIAL FUNCTIONS / TASK GROUPS Greet and create a positive experience for every patient/family, demonstrating a professional, caring, and empathetic approach. Perform patient assessment using appropriate, problem focused, and age-specific assessment techniques and analyze the assessment data, derive nursing interventions, set priorities according to patient s needs, formulate a plan of care, implement and evaluate the outcome. Assess breastfeeding mothers and infants using evidence-based maternal infant and lactation assessment techniques to identify breastfeeding needs, risks, and potential complications. Develop and implement individualized lactation care plans, providing hands-on assistance with breastfeeding initiation, positioning, latch, milk expression, maintenance of milk supply, and use of breast pumps and related equipment. Identify, manage, and follow up on common lactation-related conditions, including engorgement, sore nipples, mastitis, and low milk production, and initiate appropriate referral to physicians or other healthcare professionals when indicated. Administer medications; monitor desirable and undesirable effects and intervene accordingly. Document all relevant data in the electronic health record AUBHealth according to hospital/departmental standards. Collaborate with other disciplines through multidisciplinary meetings and care conferences to facilitate patient care and operations. Implement and monitor infection control measures and apply safety measures related to patient care. Provide basic life support when needed. Assesses patient and family learning needs and provides appropriate education and counseling, including education related to breastfeeding, lactation, and infant nutrition; contributes to relevant staff education when needed. Ensure availability and maintenance of supplies and equipment needed for the unit and patient care and operate all unit-required equipment safely. Participate in Performance Improvement and educational initiatives especially those related to lactation support, maternal infant care, and patient satisfaction. Perform other duties as requested by the direct supervisor.</p><p>COMPETENCIES Client Focus - Professionalism - Communication Skills - Problem Solving - Planning &amp; Organizing - Ethical Practice - Patient Assessment</p><p>KNOWLEDGE / KNOW-HOW Knowledge Knowledge of nursing professional theory, practices and procedures Knowledge of breastfeeding and lactation care from routine to high-risk situations</p><p>Education: Minimum Education: Bachelor Degree of Science in Nursing. Nursing Colloquium, Nursing License from the Ministry of Public Health, and Registered in the Order of Nurses in Lebanon. Preferred Education: Master's Degree in Nursing or healthcare related field</p><p>Experience: Minimum Experience: 5 7 years of experience as a Registered Nurse in Obstetrics and Gynecology, Maternity, or Newborn Care.</p><p>Languages: Minimum Languages: English and Arabic (IET /= 500) Preferred Languages: French is an asset.</p><p>Computer Skills: Knowledge in the use of Microsoft Office Applications.</p><p>REPORTING CHANNEL / SUPERVISORY CHANNEL Reporting Channel: Reporting to: 1st Level: Nurse Manager Reporting to: 2nd Level: Nurse Leader for Clinical Affairs Supervisory Channel: None</p><p>JOB CHARACTERISTICS Physical Effort: Moderate Physical Effort Work Schedule: Shift rotation basis Working Conditions: Exposed to patient element</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor Degree of Science in Nursing.</li><li>Nursing Colloquium, Nursing License from the Ministry of Public Health, and Registered in the Order of Nurses in Lebanon.</li><li>Master's Degree in Nursing or healthcare related field (Preferred).</li><li>5 7 years of experience as a Registered Nurse in Obstetrics and Gynecology, Maternity, or Newborn Care.</li><li>English and Arabic (IET /= 500).</li><li>French is an asset (Preferred).</li><li>Knowledge in the use of Microsoft Office Applications.</li></ul>

<p>The Stock and Operations Manager provides end-to-end leadership for the company s warehouse, inventory, delivery and fleet, and technical service operations. The role ensures that stock is accurate and available, orders and transfers are fulfilled safely and on time, vehicles and operational assets are controlled efficiently, and technical services meet defined quality and turnaround standards. The manager leads the three department heads, aligns priorities across functions, resolves escalations, and turns operational data into corrective actions that improve service, cost, control, and customer satisfaction.</p><p><strong>Main Duties and Responsibilities</strong></p><p><strong>Operational Leadership and Coordination</strong></p><ul><li>Lead, coach, and hold accountable the Warehouse Manager, Technical or Service Center Manager, and Delivery and Fleet Supervisor.</li><li>Translate company objectives into department plans, daily priorities, service standards, manpower allocation, and measurable targets.</li><li>Run regular operations meetings and ensure effective handovers between warehouse, delivery, technical, sales, procurement, accounting, and project teams.</li><li>Maintain clear ownership for every operational request, escalation, and exception from receipt through closure.</li><li>Identify capacity constraints, workflow gaps, and recurring failures, then implement and follow up corrective and preventive actions.</li></ul><p><strong>Stock and Warehouse Governance</strong></p><ul><li>Ensure accurate receiving, storage, picking, packing, dispatch, returns, internal transfers, and replenishment across all warehouses and stock locations.</li><li>Own inventory accuracy and ensure cycle counts, scheduled physical inventories, reconciliations, serial tracking, and discrepancy investigations are completed and documented.</li><li>Review stock adjustments, damaged or obsolete items, negative stock, excess stock, slow-moving items, and near-out-of-stock risks; coordinate action with stock control, procurement, sales, and accounting.</li><li>Approve or escalate stock-related exceptions according to the company s authority matrix, ensuring proper supporting documents and segregation of duties.</li><li>Ensure warehouse layout, product identification, storage conditions, housekeeping, access control, and safety practices protect employees and company assets.</li></ul><p><strong>Delivery and Fleet Management</strong></p><ul><li>Ensure deliveries and stock transfers are planned, routed, dispatched, tracked, and completed accurately, safely, and on time.</li><li>Monitor vehicle availability, utilization, fuel consumption, mileage, maintenance, inspections, insurance, registration, licensing, incidents, and operating cost.</li><li>Review delivery failures, delays, damages, shortages, returns, and customer complaints, and ensure root causes and corrective actions are recorded.</li><li>Optimize routes, scheduling, loading, and vehicle allocation to improve service levels while controlling cost.</li><li>Ensure drivers and helpers comply with traffic laws, safety requirements, vehicle checklists, and company procedures.</li></ul><p><strong>Technical Team and Service Operations</strong></p><ul><li>Oversee workshop, service center, maintenance, repair, after-sales support, warranty handling, field visits, and technical team scheduling.</li><li>Ensure service requests and work orders are assigned, documented, prioritized, and completed within agreed turnaround times.</li><li>Monitor technical quality, repeat repairs, spare-parts and tool usage, warranty claims, preventive maintenance, and customer escalations.</li><li>Coordinate technical manpower and site support with projects, sales, and customers while maintaining clear scope, approval, and handover records.</li><li>Ensure technicians receive the training, tools, safety equipment, product knowledge, and procedures required to perform effectively.</li></ul><p><strong>Systems, Controls, and Reporting</strong></p><ul><li>Ensure all operational transactions and records are entered accurately and on time in the ERP system, including receipts, transfers, deliveries, returns, repairs, serial numbers, spare parts, and stock adjustments.</li><li>Establish practical SOPs, checklists, approval controls, and audit trails across the three departments, and verify consistent implementation.</li><li>Prepare daily, weekly, and monthly dashboards covering stock, warehouse, delivery, fleet, and technical performance, with analysis and action plans.</li><li>Partner with Accounting and Stock Control to reconcile inventory and investigate variances; partner with IT or ERP support to resolve system issues that affect operations.</li><li>Maintain complete operational records and ensure readiness for internal reviews, stock audits, warranty verification, and regulatory inspections.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Supply Chain Management, Logistics, Operations Management, Business Administration, Engineering, or a related field.</p><p>Minimum 7 years of progressive experience in operations, warehousing, logistics, stock control, fleet, or technical service, including at least 3 years in a management role.</p><p>Demonstrated ability to manage multiple operational departm</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff.UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Grievances Officer reports to the Senior Field Investigator, A18.<br> Responsibilities<br>Manages end-to-end the petitions/complaints process, ensuring that adequate study, fair recommendation, and written reply to the petitioner’s request have been met within quality standards and time frames as well as provides evidence and materials to support his/her recommendations; Participates in defusing tense situations that might arise in association with complex petitions/issues; manages any escalated petitions/ complaints in an appropriate and professional manner; Reports on petitions/complaint types, volumes, trends, causes, etc., for executive management; maintains and updates electronic and manual correspondence of petitions for quality assurance documentation; Undertakes analysis of the root causes of petitions/complaints, using it as an impetus to drive continuous improvement policies, processes, and procedures; Assesses and oversees the implementation of preventative actions of received petitions/complaints ; Compiles annual reports including analyzing complaints/queries, highlighting trends and recurring issues facing staff members and Palestine Refugees; As appropriate, liaises with internal partners such as Department Heads in matters affecting Agency operations; Performs other duties as may be assigned by the supervisor.<br> Competencies<br>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Planning and Organizing Persuading and Influencing Analyzing Following Instructions and Procedures Learning and Researching<br> Education<br>A university degree from an accredited educational institution in Business Administration, Law, or other related discipline.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>At least four years of progressively responsible relevant work experience in administration or similar work, is required. Of which two years should have been in petitions/complaints work, is required. Applicants are required to mention if they have close relative(s) in UNRWA (mother, father, daughter, son, sister brother), please provide full name(s) and relationship. If applicable, please provide further details below. Applicants are required to mention if they are a Palestine refugee. If yes, please provide you Registration Card Number “Candidates are required to make a declaration as to whether they have any current or past affiliations with non-governmental organisations, academic institutions, political organisations, military, or have/are engaged in activities or have made any public statements, that could be seen to impact their neutrality, objectivity or independence in the performance of their duties for the UN / UNRWA. Any declaration will not necessarily disqualify candidates from consideration for this post.” Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A "yes" answer doesn't necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IUN Level IUN Level IUN Level I<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.<br> Special Notice<br>Type of Contract: Fixed Term Appointment Contract Type: Fixed Term Appointment for 1 year; including 1 year probation period, with the possibility of further extension, subject to the availability of funds, satisfactory performance, and continuing need. Grade and Salary: G14 the monthly salary will start from USD 1,628.40 (Monthly Salary 1,461.40 + Supplementary Allowance USD 167). The salary may be subject to a reduced work schedule. Other benefits: Other benefits include monthly Provident Fund contribution (15.4% of basic salary paid by the Agency), compulsory medical insurance, 30 days of annual leave, and dependency allowance (if applicable). Additional benefits: 2 days of sick leave for each completed month of service; 14 weeks of Maternity Leave; 2 weeks paternity leave. The incumbent may be required to travel in the Agency's area of operations. This vacancy notice is open to Internal candidates only. Only candidates residing in Lebanon, and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. UNRWA is committed to achieving gender balance in its workforce. Female candidates are strongly encouraged to apply. The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in Lebanon, and without a valid work permit, the appointment may be rescinded. Preference will be given to registered Palestine refugees and candidates assisting the Agency to meet its commitment to gender parity. UNRWA welcomes applications from qualified candidates with disabilities. A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post in the future should suitable vacancies become available, Only applications that have been fully completed in UNRWA's online e-recruitment system inspira will be considered and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. All acquired university degrees must also be stated, if applicable. Applicants applying to positions for Grades 12 to 20 or LDC Bands E to H must submit a cover letter/motivational statement in order to be considered. For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under "Category" RLG, scroll down to see all categories, then select their local grade. Please find below the link to a video that guides applicants on how to apply to Job Openings that approach you for guidance: https://drive.google.com/file/d/1MH-YA6Y8kxA1fgao5qyTV8VwNajgx4u/view Equivalency: Equivalency may apply for this post. NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination. Desirable qualification: Practical Technical knowledge, skills, and expertise in audit and/or communication. Additional information: The incumbent may be required to use UNRWA vehicles and should be in possession of a valid driving license. Advertisements published only in English will only accept applications in English, and Arabic submissions will not be considered. Providing incorrect, incomplete or misleading information on an application form will result in the immediate disqualification of the candidate. UNRWA has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNRWA, including sexual exploitation and abuse (SEA), sexual harassment, racism/racial discrimination and other forms of conduct, including but not limited to discrimination, abuse of authority and harassment. To uphold these standards, background checks are conducted for all recommended candidates and those placed on a roster to help ensure that individuals with a history of such conduct are not hired. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s), employment history, Clear Check and INTERPOL, as well as certification of non-conviction, where available. Selected candidates may be required to provide additional information to conduct a background check. By applying for a position with UNRWA, candidates acknowledge and consent to these verification processes. The Agency disqualifies applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reason of misconduct or of staff who separated while a misconduct process was pending. UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers about staff members who have been separated for misconduct, or who have separated while an investigation and/or disciplinary process for misconduct was underway; and those individuals may be prohibited from employment with the United Nations. The Agency will immediately disqualify applicants who are ineligible for any reason in accordance with the Agency regulatory framework. UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. We are pleased to announce that applications for internship/volunteer assignments are now open. We invite all interested individuals to submit their applications through the following link: https://docs.google.com/forms/d/e/1FAIpQLSeXdiVz61BAUCSXAnx9Bn0y0erblqKBt7xia_YM3M167nIBGw/viewform?usp=sf_link. For more details on UNRWA, please visit: https://www.unrwa.org/<br> United Nations Considerations<br>Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST (UNRWA) DOES NOT CHARGE A FEE OR REQUEST MONEY FROM CANDIDATES AT ANY STAGE OF THE RECRUITMENT AND ONBOARDING PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING, ONBOARDING). UNRWA DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>