وظائف عمال مغسله ملابس في لبنان

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Position Information</strong></p><ul><li>VA No.: UNDP/LBN/VA26/102</li><li>Position Title : Senior Trade Specialist - Supporting trade and SME policy reform, and trade facilitation</li><li>Duty Station: H ome based and includes field visits to the Ministry of Economy and Trade (MoET)-</li><li>Beirut.</li><li>Duration: 4 months (without exceeding 10 working days per month)</li><li>Vacancy Date of Issue: 5 July 2026</li><li>Vacancy Closure Date: 13 July 2026</li><li>National or International consultancy: National consultancy</li></ul><p>To review the full Terms of Reference (TOR), please follow link: https://drive.google.com/file/d/1vYM0hLoKFF-gEn_wwDwZ-7aZWN-6RwDO/view?usp=sharing</p><p><strong>BACKGROUND</strong></p><p>Led Enterprises in Lebanon is a new project funded by the Government of Canada for a period of 3.5 years. The project aims at supporting gender-responsive job creation and help generating economic opportunities for women-led micro, small and medium enterprises (MSMEs) across various productive sectors with high growth potential. Through this objective the project will be fostering the economic security, stability and prosperity of women entrepreneurs and women-led MSMEs in Lebanon. The project includes 3 main components: Component 1: Ensuring that government institutions are more responsive to women s needs through processes that are more conducive to doing business, Component 2: Ensuring that women-led MSMEs have access to the financial resources to grow and remain sustainable, Component 3: Ensuring that women-led MSMEs receive the needed technical support to increase their access to local and international markets. The project was developed in response to the multiple crises that have hit Lebanon, in particular the financial crisis which have hindered the ability of MSMEs in general and women-led MSMEs to access the needed financing to grow. With the collapse of the banking system and the resulting depletion of all sources of financing, access to finance is considered as one of the biggest impediments for MSMEs and particularly women MSMEs to develop and take their business to the next level. This has compounded to the already existing barriers women entrepreneurs have been facing namely stringent collateral requirements, high interest rates, complex documentation processes, sub-optimal financial literacy, absence of market information, etc. In light of the current situation and the ongoing conflict, and based on consultations held with WEE project beneficiaries, MSMEs are currently facing significant cash flow constraints and growing financial pressures that are affecting their ability to sustain operations, retain workers, and plan for the short and medium term. Many businesses are operating in an increasingly uncertain environment, with limited capacity to assess risks, respond to disruptions, and adopt practical financial strategies to maintain stability during crises.</p><p>This Terms of Reference (TOR) outlines the scope of work, qualifications, and expected deliverables for the Senior Trade Specialist who will be responsible.</p><p>The expert will ensure</p><p><strong>SCOPE OF WORK, RESPONSIBILITIES AND DESCRIPTION OF THE PROPOSED ANALYTICAL WORK</strong></p><p>UNDP is seeking the services of a Short-Term Individual Consultant (Senior Trade Specialist) to improve the business environment for SMEs through regulatory reform, trade facilitation, SME data centralization, and strengthening institutional mechanisms for protecting national production. Under this consultancy, the Consultant is expected to complete the following tasks:</p><p><strong>Task 1: Draft the Small Business Act Law:</strong> The Consultant will lead the development of the Smal Business Act law to support the growth of the business environment for SMEs. As part of this exercise, the Consultant will:</p><ul><li>Conduct benchmark analysis to assess legal requirements that would support, the growth, formalization and competitiveness of small businesses as part of best practices and international experiences</li><li>Develop the draft law that will be shared with the legal experts from the Ministry to review and advocate for the enactment of the law for SMEs</li><li>Work closely with designated legal experts from the Ministry to review, refine, and finalize the draft law. This includes incorporating technical feedback and ensuring legal coherence. The Consultant will also support coordination efforts with relevant stakeholders to facilitate consensus-building and advocacy for the adoption of the law.</li><li>Develop clear and context-relevant criteria that will be used to define SMEs, building on the Ministry of Industry existing classification. The criteria should consider factors such as firm size, turnover, sectoral characteristics, and employment thresholds, ensuring consistency and applicability within the national context, while informed by international similar practices.</li><li>Coordinate on the centralization of the database of SMEs at the ministry of Economy and Trade through the TIC or through a new unit. This will require coordination with concerned government entities to ensure continuous update of information</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Master's Degree in Economics, Finance, Business Administration, or a related field.</li><li>At least 10 years of professional experience in trade policy, economic reform, including SMEs business environment improvement, and extensive work with government institutions on regulatory and legislative frameworks.</li><li>Fluency in Arabic and English is mandatory (both oral and written)</li></ul><p></p></section>

<p>The incumbent reports to the assigned Senior TVET Instructor or Deputy Principal of Training Centre as applicable.</p><p>Responsibilities Supports the design and development of learning programmes and curricula including supporting in organizing and conducting occupational and competency analyses within their area of specialization, drafting programme profiles, learning guides and manuals, assessing and integrating new and emerging technologies into the subject specializations, and assisting in integrating career guidance and counselling in the learning programmes. Facilitates the delivery of the school-based and work-based learning programmes assigned to them including designing and preparing training venues, identifying and proper utilizing of the facilities and equipment, selecting the trainees, developing inclusive training (lessons) plans, facilitating and managing learning in classrooms, laboratories, workshops, and workplaces, employing adult learning strategies including integrating trainees with disabilities and special learning needs, and mainstreaming Occupational Health and Safety (OSH) and core skills for life and work in the learning delivery. Designs student assessments both formative and summative assessments, practice-based and knowledge-based skills tests; Develops assessment sheets, grids and inclusive skills assessment implementation plans including assessment of core skills and Occupational Safety and Health (OSH); Conducts knowledge and practice-based assessments and tests according to the assessment implementation plan. Builds linkages with employers, workers, and TVET instructors in their specialisations; Collects and utilises available labour market information (LMI) for their training courses; supports conducting and analysing skills needs and anticipation assessments, employers surveys, trainees and graduate trace studies to identify skills gaps, needs, and mismatches for their learning programmes. Applies quality assurance tools and processes across the training cycle of their training courses according to UNRWA TVET Quality Assurance Framework. Supports TVET greening and digitalization initiatives and activities; Designs and implements green and digital learning programmes; Integrates green and digital skills into their training courses; Develops and facilitates synchronous and asynchronous training sessions. Collaborates with other instructors and staff members in coordinating the teaching and learning process, keeping respectful environment at the Centre, maintaining order and discipline in the Centre, and implementing well-organized co-curricular activities, supporting the design and implementation of the Occupational Health and Safety (OSH) measures and tools and reports on incidents and risks in the Centre. Performs such other duties as may be assigned</p><p><strong>Desired Candidate Profile</strong></p><p>Competencies UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Following Instructions and Procedures Relating and Networking Creating and Innovating Applying Technical Expertise Planning and Organizing Education A university degree of four years from an accredited educational institution in an approved course of study with major specialization in the field of subject taught. Job - Specific Qualification Not available. Work Experience No experience at this entry level of TVET Instructor (Paramadic) - grade 11, is required Applicants are required to mention if they have close relative(s) in UNRWA (mother, father, daughter, son, sister brother), please provide full name(s) and relationship. If applicable, please provide further details below. Applicants are required to mention if they are a Palestine refugee. If yes, please provide your Registration Card Number. Candidates are required to make a declaration as to whether they have any current or past affiliations with non-governmental organisations, academic institutions, political organisations, military, or have/are engaged in activities or have made any public statements, that could be seen to impact their neutrality, objectivity or independence in the performance of their duties for the UN / UNRWA. Any declaration will not necessarily disqualify candidates from consideration for this post. Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. Languages English and French are the working languages of the United Nations Secretariat. For this job opening, English and Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult)</p>

<p>VA No.: UNDP/LBN/VA26/131</p><p>Position Title: National Consultant - Two Medical Doctors Specialized in Psychiatry to Support the Commission of Reduction of Sentences</p><p>Duty Station: Home-based, with attendance at meetings at the Commission of Reduction of Sentences' headquarters and visits to prisons as required to assess inmates.</p><p>Duration: 4 months (without exceeding 5 working days per month)</p><p>Vacancy Date of Issue: 03 August 2026</p><p>Vacancy Closure Date: 10 August 2026</p><p>National or International consultancy: National consultancy</p><p>To review the full Terms of Reference (TOR), please follow link: https://drive.google.com/file/d/1sjbukae8e2kt50e6A5zZYeOT_-wktxH_/view?usp=drive_link</p><p>Background UNDP has been actively supporting efforts to alleviate prison overcrowding and enhance access to justice through various initiatives. In Lebanon, Law No. 463/2002 established a framework for sentence reduction and entrusted this task to the Sentence Reduction Commission. Each of the two sub-commissions consists of a judge appointed by the Minister of Justice, the head of the prison's central directorate, a medical doctor specialized in psychiatry, and a social worker, with both specialists designated by the Minister of Justice. The director of the relevant prison or facility serves as an ad hoc member, depending on the case under review. To address the increasing workload, the Minister of Justice also appointed an additional social worker to support both sub-commissions. However, the Commission's operations have been quasi-paralyzed for over two years due to a lack of support for the medical doctors and social workers, who are essential for providing the necessary assessments for each case. This has hindered the Commission's ability to fulfill its critical role in addressing prison overcrowding. In this context, and as part of its ongoing commitment to improving access to justice, UNDP seeks to recruit two (2) Medical Doctors specialized in psychiatry to support the Commission in processing the cases of prisoners seeking sentence reduction.</p><p>Scope of work, responsibilities and description of the proposed analytical work Under the overall guidance of the project's Chief Technical Advisor or Project Officer, and in close coordination with the Commission of Reduction of Sentences, the Medical Doctors will support the Commission across the different governorates, according to the Commission's geographic distribution of files, by assessing prisoners' medical condition before sentence-reduction decisions are issued.</p><p>To achieve this objective, the Consultants are expected to:</p><ul><li>Assess prisoners' files from a medical and psychiatric perspective.</li><li>Draft and submit scientific reports to the Commission to inform its sentence-reduction decisions.</li><li>Provide the necessary medical opinion regarding the reduction of a prisoner's sentence based on their medical and psychiatric condition.</li><li>Provide expert opinion during deliberations on the impact and relevance of mental-health factors in specific cases.</li><li>Collaborate with the Commission on any other required tasks.</li></ul><p>Expected outputs and deliverables The Consultants are expected to complete the tasks and activities described above and submit bi-monthly progress reports. Each Medical Doctor must assess a minimum of 20 cases every two months. The reports shall describe progress in assessing inmates' cases and provide disaggregation by type of case, gender, age, geographic location, and nationality.</p><p>Institutional arrangements</p><ul><li>The work is expected to start upon contract signature.</li><li>The Consultant will work under the overall guidance of the designated UNDP focal point, in close coordination with the Commission of Reduction of Sentences and its President.</li><li>The Consultant will rely on their own means of communication and transportation. Transportation and communication costs should be included in the Consultant's financial offer.</li><li>All title rights, copyrights, and other rights in any material produced under the Terms of Reference will be vested exclusively in UNDP. Any public mention or appearance related to the activity must acknowledge UNDP's ownership and be coordinated with and approved by UNDP.</li><li>In the event of any delay, the Consultant shall inform UNDP promptly so that decisions and remedial action may be taken. Delays affecting collaborative work or the timely delivery of outputs may lead to termination of the contract.</li><li>UNDP reserves the right to commission additional inputs, reviews, or revisions as needed to ensure the quality and relevance of the work.</li></ul><p>Duration of work The assigned duration for this consultancy is four (4) months, without exceeding five (5) working days per month. The assignment is expected to commence on 2 September 2026 and be completed by 2 January 2027.</p><p>Duty station The consultancy shall be home-based, with attendance at meetings at the Commission of Reduction of Sentences' headquarters and visits to prisons as required to assess inmates.</p><p><strong>Desired Candidate Profile</strong></p><p>STANDARD MINIMUM QUALIFICATIONS</p><p>Education A Doctor of Medicine degree with specialization in Psychiatry.</p><p>Experience At least four (4) years of professional experience in the medical psychiatric field, whether as a University Professor, practitioner, or in another relevant capacity in the psychiatric field.</p><p>Language Knowledge of Arabic is required. Knowledge of English and/or French is desirable.</p><p>The Personnel will be covered with Health insurance and Personal accident insurance; the fees shall be deducted from personnel's monthly payment.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The objective of this position is to work on research areas related to the ESCWA Skills Monitor, Labor markets, and economic growth.<br> Work Location<br>UN HOUSE - UN ESCWA<br> Expected duration<br>4 Months<br> Duties and Responsibilities<br>Background: The world is currently experiencing the Fourth Industrial Revolution. With this transition, the velocity of change and the sheer number of innovations are unprecedented. This revolution will inevitably eliminate many current lines of work yet has the capacity to bring in new lines of employment. The agility of this revolution makes the jobs of the future difficult to predict using traditional techniques. Given this background, this project will tackle three main issues: o The lack of timely information to monitor the dynamism of the labor market needs; o The mismatch between human capital accumulation and labor market demand; o Labor market policies and regulations are mostly outdated and unprepared for the impact of automation on jobs in most ESCWA countries. Almost all countries in the region are still heavily reliant on costly household/establishment survey data which is not carried out periodically. To assess job market policies, skill sets for newly created job categories that are and will continue to come about from the Fourth Industrial Revolution must be surveyed in a more innovative way. Without a new monitoring technique, information on the impact of technological change on available skill sets cannot be properly assessed. One finding that we can build on conventional survey (household establishment) results is that workers with higher educational attainment are expected to benefit the most from jobs in the formal sector if high-quality education is made available and better job market matching schemes are put in place. Looking at the ESCWA region, educational attainment over the past three decades, during which the region excelled in primary and secondary education (mid-skills), suggests that the population does not necessarily have adequate skills for newly created jobs. Also, in the absence of up-to-date and active labor market policies, the mismatch between market demand (especially in the formal sector) and education is translated into higher informal sector activities in most ESCWA countries. This project is expected to provide a forum for ESCWA countries to prepare for the Fourth Industrial Revolution (FIR) while factoring in the number of jobs needed between now and the attainment of the 2030 Agenda. The key aim is to support ESCWA States for the upcoming change in jobs TOR: and skills due to technological advancements taking place while considering the national characteristics. Ultimately, we will help member states harness job opportunities emerging from the advent of newer technologies, while taming challenges to attain outcomes stated in SDG- 8---support member states sustain economic growth (8.1), reach high levels of economic productivity (8.2), promote productive activities (8.3), attain full productive employment and decent work for all (8.5) and reduce the number of youth not in employment, education or training (8.6). Under the supervision of the Team Leader of Future of Work Project and the overall guidance of the cluster lead, the Individual contractor will assist in assessing the Future of Work. The Individual contractor will particularly help in country requests for features and analysis of data collected by the Skills Monitor, assess the job mismatch. Duties and Responsibilities: The Individual Contractor will mainly contribute to the following areas: 1. Substantive research in areas related to the 'Future of Work' Project. This includes reviewing existing literature as a background analysis. 2. Update Economic analysis on the skills Monitor results on a monthly basis, including analysis of the results. 3. Conduct data analysis using (i) data from the ESCWA Skills Monitor and (ii) data from different government hubs, including unemployment countries around the region (Country Profiles). 4. Provide Economic analysis for countries' technical assistance. 5. Conduct Skills Gap assessments. 6. Assist in technical assistance to Arab countries including in developing concept notes, training material, and country tailored policy research.<br> Qualifications/special skills<br>A bachelor’s degree in economics, social science, statistics, or a related area is required. A master’s degree is desirable. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 4 years of experience in economics, social science, statistics, or a related area is required. Knowledge in Machine learning, experience in household surveys, firm level survey, and Big Data analysis is desirable. Proven experience in economic data analysis, presentation, drafting and visualization is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic is required; Knowledge of French is desirable. Note: "Fluency" equals a rating of 'fluent' in all four areas (speak, read, write, and understand) and "Knowledge of" equals a rating of 'confident' in two of the four areas.<br> Additional Information<br>Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Strong rights, holistic protection : Improved standards for GBV survivors in the MENA region</strong></p><p><strong>BMZ Position : Holistic Care Model Assessment, Documentation, and Capacity Building Consultancy</strong></p><p><strong>Requirement : Assessment, Documentation, and Capacity Building for Holistic Care Model Approach for VAW services in Lebanon</strong></p><p><strong>Location of implementation : Beirut-based with travel to 7 centers across Lebanon (Mount Lebanon, South Lebanon, Bekaa, North Lebanon)</strong></p><p><strong>Duration of assignment : 24 months (approximately 180 working days, non-consecutive)</strong></p><p><strong>About ABAAD</strong> Established in 2011, ABAAD Resource Center for Gender Equality is a UN ECOSOC accredited civil society organization that aims to achieve gender equality as an essential condition for sustainable social and economic development in the MENA region. ABAAD advocates for gender-sensitive policies and legislation that promote the active participation of women and their equal access to justice. ABAAD works to eliminate gender-based violence through a holistic care model that provides direct services in specialized shelters and accommodation, combining gender-specific and gender-transformative approaches to bring about long-term social change. ABAAD operates primarily in Lebanon, where it has provided GBV prevention and response services through the Ministry of Social Affairs' Social Development Centers (SDCs) from 2014 to 2022. Following the economic crisis, ABAAD strategically transitioned from the SDCs and established seven independent model centers dedicated to combating violence against women, while maintaining coordination and cooperation with the Ministry. This collaboration led to the joint development of national standard operating procedures (SOPs) for GBV case management and the Positive Parenting Curriculum (ABB programme) in 2023. ABAAD currently supports the Ministry by training SDC social workers in the implementation of these SOPs and the ABB programme.</p><p><strong>About the project (IF THE DONOR REQUIRE VISIBILTY)</strong> Under the BMZ-funded project "Strong rights, holistic protection: Improved standards for GBV survivors in the MENA region", implemented in partnership with Terre des Hommes Deutschland e.V., ABAAD is seeking an external consultant/team of consultants to lead the Lebanon-specific component of the project, focused on assessing, documenting, piloting, and disseminating a multidisciplinary Holistic Care Model approach for addressing the intersection of Violence against women (VAW) and violence against children (VAC) services across 2 ABAAD model centers and 5 SDCs.</p><p><strong>Overall goal of this assignment</strong> The overall goal of this consultancy is to lead the assessment, documentation, piloting, and dissemination of a multidisciplinary Holistic Care Model approach that addresses the intersection of violence against women (VAW) and violence against children (VAC) at the household level. The assignment covers 2 ABAAD model centers and 5 Social Development Centers (SDCs) of the Ministry of Social Affairs across Lebanon, with the aim of producing a replicable best practice model and building the capacity of frontline professionals to deliver integrated, survivor-centered services.</p><p><strong>Duties and Responsibilities</strong></p><ul><li>Assess the current operation of ABAAD's Holistic Care approach and service delivery in 2 ABAAD model centers and 5 SDCs, identifying strengths, gaps, and areas for improvement in addressing the intersection of VAW and VAC.</li><li>Develop a learning and best practice document that compiles global and national approaches to multidisciplinary holistic care for VAW and VAC survivors, incorporating ABAAD's evidence-based practices and strategies for engaging men and boys through gender-transformative approaches.</li><li>Support the pilot implementation of the Holistic Care Model approach across the 7 centers, providing technical guidance on the delivery of integrated services that address the intersection of VAW and VAC.</li><li>Deliver capacity building, coaching, and mentoring to approximately 60 ABAAD and SDC staff to ensure sustainable application of the model approach.</li><li>Produce a comprehensive implementation report evaluating the pilot process and results, and support its validation and dissemination to government representatives, GBV and protection actors, and civil society organizations in Lebanon.</li><li>Deliver training on the model approach to professionals from approximately 20 civil society organizations working on VAW and VAC in Lebanon.</li></ul><p>The consultant will lead the design and initial delivery of capacity-building activities, while ABAAD technical staff will co-facilitate and progressively take a stronger role to ensure sustainability and institutionalization. NB: A TOT for ABAAD CB it is an option</p><p><strong>Scope of Work and Description of this Assignment</strong></p><p>The consultant/team of consultants will carry out the following interconnected workstreams in close collaboration with ABAAD's programme team and the Ministry of Social Affairs (MoSA). The workstreams are sequential and interdependent, with each phase building directly on the findings and outputs of the preceding one, and the consultant/team of consultants should approach this as a continuous, embedded engagement over the full 24-month period.</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Advanced university degree in a relevant field such as gender studies, social sciences, social work, public health, international development, human rights, or a related discipline.</li><li>A minimum of 10 years of professional experience in GBV programming, protection, or related fields including psychosocial support, with experience in both prevention and response.</li><li>Demonstrated expertise in developing and documenting programmatic models, best practice frameworks, or learning documents for organizations working on VAW and/or VAC.</li><li>Proven experience conducting institutional or programmatic assessments of civil society organizations or public institutions, preferably in the protection or GBV sector.</li><li>Proven track record in designing and delivering capacity-building programmes, including training design, facilitation, coaching, and mentoring of frontline staff.</li><li>Experience working with government institutions and civil society organizations in Lebanon, with a strong understanding of the institutional landscape including the role of MoSA and SDCs.</li><li>Familiarity with international frameworks and standards on VAW and VAC, including survivor-centered and trauma-informed approaches.</li><li>Understanding of gender-transformative approaches and strategies for engaging men and boys in the prevention of VAW and VAC.</li><li>Experience working with multidisciplinary service delivery models that integrate psychosocial, medical, legal, and community-based interventions.</li><li>Excellent analytical, writing, and communication skills in English and Arabic.</li><li>Ability to travel regularly to the 7 pilot centers across Lebanon.</li><li>If applying as a team of consultants, the proposal should clearly indicate the team composition, roles, and relevant experience of each proposed team member.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.</p><br><p>Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!</p><br><p><u>Key Responsibilities:</u></p><br><p><b>Job Purpose:</b></p><br><p>Individuals in the <b>Customer Support Analyst I role</b> are responsible for responding to customer requests by diagnosing and resolving problems and for supporting the ongoing technology needs of all employees by providing Level 1 and 2 help desk support. They work with a broad range of infrastructure products and basic networking components.&nbsp; They provide maintenance and support for moderately to highly complex client products and work on one or more projects concurrently as a team member.</p><br><p>Customer Support members respond to requests for IT support, logging problems, generating trouble tickets, attempting to diagnose and resolve problems, and if necessary, escalating the problem to the appropriate level of expertise. They are responsible for documenting solutions to problems and developing end-user guidelines. On an ongoing basis, they work to improve customer support processes and practices.&nbsp; In addition, they evaluate and recommend client software and hardware and write proposals for purchasing new or upgraded products.&nbsp;&nbsp;</p><br><p><b>Individuals in the Customer Support job family</b> require an understanding of the foundation architecture, hardware and software used by the organization. They demonstrate skill in various custom or packaged hardware and software. They have the ability to gather information on issues and have diagnostic capabilities to enable them to describe or resolve problems. These individuals ensure that client needs are addressed and resolved in accordance with service level agreements.</p><br><p><b>Handle Service Task / End-User Support</b>:</p><br><ul><li>First point of contact and day-to-day technical support to end users</li><li>Respond to Level 1 and 2 support requests via the IT Ticketing system</li><li>Enter call data into the tracking system</li><li>Provide user access service in accordance with established procedures</li><li>Diagnose problems systematically and evaluate multiple options before escalation</li><li>Meet agreed service levels and proactively communicate delays or blockers</li><li>Document problem status, troubleshooting and resolution</li></ul><p><b>Endpoint, Hardware, Software &amp; Peripheral Support:</b></p><br><ul><li>Configure, deploy, maintain and troubleshoot laptops, desktops, mobile devices, printers, scanners, meeting-room equipment and other IT peripherals</li><li>Perform standard software installations, updates, upgrades and endpoint configuration</li><li>Perform minor hardware and peripheral troubleshooting and coordinate warranty/vendor repairs</li><li>Prepare equipment for new starters, transfers, replacements and field deployments</li><li>Ensure endpoint configurations comply with ICT and security standards</li></ul><p><b>IT Asset &amp; Inventory Management:</b></p><br><ul><li>Maintain complete, accurate and current IT asset records</li><li>Record asset allocation, movement, repair, replacement, return and disposal</li><li>Conduct periodic physical verification and investigate discrepancies proactively</li><li>Ensure assets are correctly assigned to users and locations</li><li>Support the complete IT asset lifecycle</li></ul><p><b>Projects, Field Support &amp; Operational Activities</b>:</p><br><ul><li>Independently manage assigned activities and deliverables within ICT projects</li><li>Prepare simple implementation plans, timelines and status updates</li><li>Identify dependencies, risks and blockers and escalate them proactively</li><li>Provide IT support to WVL offices and field locations as required</li><li>Travel to remote offices for installations, troubleshooting, maintenance and assessments</li><li>Prepare required equipment, tools and documentation before field visits</li><li>Support testing, rollouts, migrations and technology improvements</li></ul><p><b>Security, Compliance &amp; Service Continuity:</b></p><br><ul><li>Adhere to WVL and corporate ICT security policies, procedures and standards</li><li>Support endpoint security, patching, encryption, MFA and other required controls</li><li>Promptly report suspected security incidents, vulnerabilities, lost equipment or policy violations</li><li>Protect credentials, organizational information and IT equipment</li><li>Support business continuity and recovery procedures relevant to end-user technology</li></ul><p><b>Ensure Documentation, Communications and Service Improvement:</b></p><br><ul><li>Create and maintain documentation of issue resolutions, procedures and troubleshooting guides</li><li>Document solutions to common problems and contribute to the Knowledge Base</li><li>Communicate updates on issues in a timely manner</li><li>Alert team members about recurring problems</li><li>Participate in integration and user acceptance testing</li><li>Recommend practical improvements to service quality and support processes</li><li>Train or guide co-workers on supported functionality where required.</li></ul><p><b>Vendor &amp; Procurement Support:</b></p><br><ul><li>Coordinate with vendors and service providers for technical support, repairs, warranties and replacements</li><li>Track equipment sent for repair and follow up until closure</li><li>Escalate delayed vendor actions and maintain appropriate records</li><li>Assess technical requirements before recommending hardware or software purchases</li><li>Ensure proposed purchases comply with ICT standards and have appropriate business/technical justification</li><li>Follow WVL procurement and approval procedures</li></ul><p><b>Perform Other Duties as Required:</b></p><br><ul><li>Attend relevant WVL meetings and participate in capacity-building activities as needed</li><li>Act responsibly regarding own security and contribute to a positive security culture</li><li>Report safeguarding incidents as required by policy</li><li>Abide by security policies and procedures and report incidents or breaches to the appropriate manager</li><li>Perform other duties as assigned by the Line Manager</li></ul><p><b>Minimum Requirements:</b></p><br><ul><li>Bachelor’s degree in Computer Science or another related field. Relevant IT certifications such as Microsoft or CompTIA are an advantage.</li><li>Demonstrated practical experience in IT service desk, desktop support or a comparable technical support role.</li><li>Typically 2 to 3 years of IT work experience.</li><li>Demonstrated ability to independently troubleshoot hardware, software, Windows/Microsoft 365 endpoints and basic network issues.</li><li>Experience with IT asset management, vendor coordination and supporting multiple priorities is required.</li><li>Effective written and verbal communication in English.</li><li>The position requires ability and willingness to travel independently and frequently to WVL offices and field locations.</li><li>Occasionally lift and carry IT equipment and peripherals, and perform basic physical tasks associated with IT support, such as connecting equipment, installing peripherals, and accessing equipment in office/network environments.</li><li>Experience with Microsoft 365 administration/support, including Outlook, Teams, OneDrive and SharePoint</li><li>Experience with Windows 10/11 endpoint administration and troubleshooting<br>Knowledge of TCP/IP, DNS, DHCP, Wi-Fi, IP addressing and network troubleshooting</li><li>Experience with network printers and peripheral troubleshooting<br>IT service management / ITIL knowledge or certification</li><li>Experience working in a multi-office or field-support environment</li><li>Demonstrated ability to manage multiple priorities independently and communicate progress proactively</li></ul><p><b>As a Christian organisation, World Vision is founded on the biblical principles that women and men, girls and boys are created in the image of God, and of Jesus’ love for all people without discrimination. This means that we recognise and affirm the equal worth, dignity and rights of women, men, girls and boys with and without disability and all applicants will be considered for employment without attention to race, colour, religion, sexual orientation, gender identity, national origin, or disability status</b></p><br><p><u>Applicant Types Accepted:</u></p><br>Local Applicants Only </div>

**Required Cleaning Supervisor – Beirut**<br><br>GSM Facility Services, specializing in facilities management, commercial and healthcare cleaning, announces the need for a **Field Cleaning Supervisor** to work in Beirut.<br><br>**Basic and mandatory requirements:**<br><br>* Applicant must be **residing in Beirut**. <br>* At least **5 years of experience supervising cleaning teams**. <br>* Possession of a **valid public driving license**. <br>* Experience in managing workers, task distribution, shift organization and attendance tracking. <br>* Good knowledge of cleaning materials, equipment and safe usage methods. <br>* Ability to train new workers and monitor their performance quality. <br>* Leadership, decisive, organized personality capable of solving field problems. <br>* Ability to prepare daily reports and communicate with management and clients. <br>* Willingness to travel between work sites within Beirut. <br>* Full punctuality and attendance commitment. <br><br>**Tasks and responsibilities:**<br><br>* Daily supervision of cleaning teams at customer sites. <br>* Allocation of workers and tasks and following up on the implementation of the work plan. <br>* Conduct inspection rounds to ensure compliance with quality and cleanliness standards. <br>* Monitor attendance, absences and delays and report to management. <br>* Monitor consumption of cleaning materials and supplies and request shortages. <br>* Monitor equipment safety and maintenance. <br>* Receive client feedback and address it quickly and professionally. <br>* Cover emergencies and site shortages when needed. <br>* Drive the company vehicle and travel between sites as required by the job. <br><br>**Location:** Beirut<br> **Job Type:** Full-time<br><br>Please do not apply if you do not meet the three basic requirements: **Residence in Beirut, at least 5 years of experience, and a valid public driving license.**<br><br>To apply, please send your CV with the note **Cleaning Supervisor – Beirut**

Kelsey & Co. announces the need to hire workers to join the maintenance team<br>Main tasks:<br>• Performing preventive and corrective maintenance<br>• Installing, repairing, and maintaining equipment<br>• Carrying out periodic inspections and reporting any faults or problems<br>• Keeping maintenance tools and areas clean and organized<br>• Complying with safety, quality procedures, and company instructions<br>Requirements:<br>• Previous experience in maintenance<br>• Ability to work in a team and problem-solve<br>• Flexibility to work in a dynamic factory environment<br><br>Location: Ain Saadeh<br>Contact: 01872133

Kelzy & Partners announces its need to hire workers to join the maintenance team<br>Main tasks:<br>• Perform preventive and corrective maintenance<br>• Install, repair, and maintain equipment<br>• Conduct periodic inspections and report any faults or issues<br>• Keep maintenance tools and areas clean and organized<br>• Adhere to safety and quality procedures and company instructions<br>Requirements:<br>• Previous experience in maintenance<br>• Ability to work in a team and solve problems<br>• Flexibility to work in a dynamic factory environment<br><br>Location: Ain Saada<br>Contact: 01872133

Kelzy & Partners announces its need to hire workers to join the maintenance team<br>Main responsibilities:<br>•     Perform preventive and corrective maintenance<br>•     Install, repair, and maintain equipment<br>•     Conduct periodic inspections and report any faults or problems<br>•     Keep tools and maintenance areas clean and organized<br>•     Adhere to safety and quality procedures and company instructions<br>Requirements:<br>•     Previous experience in maintenance<br>•     Ability to work in a team and troubleshoot<br>•     Flexibility to work in a dynamic factory environment<br><br>Location: Ain Saada<br>Contact: 01872133

Kelzi & Partners announces its need to hire workers to join the maintenance team<br>Main tasks:<br>•     Perform preventive and corrective maintenance<br>•     Install, repair, and maintain equipment<br>•     Conduct periodic inspections and report any faults or problems<br>•     Maintain cleanliness and organization of tools and maintenance areas<br>•     Adhere to safety, quality procedures and company instructions<br>Requirements:<br>•     Having prior experience in the maintenance field<br>•     Ability to teamwork and problem-solving<br>•     Flexibility to work in a dynamic factory environment<br><br>Location: Ain Saada<br>Contact: 01872133

Kelzy & Partners announces its need to hire workers to join the maintenance team<br>Main tasks:<br>•     Perform preventive and corrective maintenance<br>•     Install, repair, and maintain equipment<br>•     Conduct regular inspections and report any faults or issues<br>•     Keep tools and maintenance areas clean and organized<br>•     Comply with safety and quality procedures and company instructions<br>Requirements:<br>•     Previous experience in maintenance<br>•     Ability to work in a team and problem-solving<br>•     Flexibility to work in a dynamic factory environment<br><br>Location: Ain Saada<br>Contact: 01872133

Kelzi & Partners Company announces its need to hire workers to work on the maintenance team<br>Main tasks:<br>• Perform preventive and corrective maintenance<br>• Install, repair, and maintain equipment<br>• Conduct periodic checks and report any faults or problems<br>• Keep tools and maintenance areas clean and organized<br>• Adhere to safety, quality procedures and company instructions<br>Requirements:<br>• Previous experience in the maintenance field<br>• Ability to work in a team and solve problems<br>• Flexibility to work in a dynamic factory environment<br><br>Location: Ain Saada<br>Contact: 01872133

Kelzi & Partners announces its need to hire workers to operate within the maintenance team <br>Main tasks: <br>•     Carry out preventive and corrective maintenance <br>•     Install, repair, and maintain equipment <br>•     Perform periodic tests and report any faults or problems <br>•     Keep tools and maintenance areas clean and organized <br>•     Adhere to safety and quality procedures and company instructions <br>Requirements: <br>•     Previous experience in the maintenance field <br>•     Ability to work in a team and problem-solving skills <br>•     Flexibility to work in a dynamic factory environment <br> <br>Location: Ain Saada <br>Contact: 01872133

Kelcy & Co. announces its need to hire workers to join the maintenance team<br>Main duties:<br>• Perform preventive and corrective maintenance<br>• Install, repair, and maintain equipment<br>• Conduct periodic inspections and report any faults or problems<br>• Keep tools and maintenance areas clean and organized<br>• Adhere to safety and quality procedures and company instructions<br>Requirements:<br>• Has previous experience in maintenance<br>• Ability to work in a team and solve problems<br>• Flexibility to work in a dynamic factory environment<br><br>Location: Ain Saada<br>Contact: 01872133

Kelzi & Partners announces its need to hire workers to join the maintenance team<br>Main responsibilities:<br>•     Perform preventive and corrective maintenance<br>•     Install, repair, and maintain equipment<br>•     Conduct periodic inspections and report any faults or problems<br>•     Keep tools and maintenance areas clean and organized<br>•     Adhere to safety and quality procedures and company instructions<br>Requirements:<br>•     Previous experience in the maintenance field<br>•     Ability to work in a team and solve problems<br>•     Flexibility to work in a dynamic factory environment<br><br>Location: Ain Al-Saada<br>Contact: 01872133

Kelly & Co. announces its need to hire workers to join the maintenance team <br>Main tasks: <br>•     Perform preventive and corrective maintenance <br>•     Install, repair, and maintain equipment <br>•     Conduct periodic inspections and report any malfunctions or problems <br>•     Keep tools and maintenance areas clean and organized <br>•     Comply with safety and quality procedures and company instructions <br>Requirements: <br>•     Previous experience in maintenance <br>•     Ability to work in a team and solve problems <br>•     Flexibility to work in a dynamic factory environment <br> <br>Location: Ain Saada <br>Contact: 01872133

Kelzey & Co. announces the need to hire workers to join the maintenance team<br>Main tasks:<br>• Carry out preventive and corrective maintenance<br>• Install, repair, and maintain equipment<br>• Perform periodic inspections and report any faults or problems<br>• Keep tools and maintenance areas clean and organized<br>• Adhere to safety and quality procedures and company instructions<br>Requirements:<br>• Previous experience in the field of maintenance<br>• Ability to teamwork and problem solving<br>• Flexibility to work in a dynamic factory environment<br><br>Location: Ain Saada<br>Contact: 01872133

Kelzi & Partners announces its need to hire workers to join the maintenance team<br>Main duties:<br>• Performing preventive and corrective maintenance<br>• Installing, repairing, and maintaining equipment<br>• Conducting periodic inspections and reporting any faults or problems<br>• Keeping tools and maintenance areas clean and organized<br>• Adhering to safety and quality procedures and the company’s instructions<br>Requirements:<br>• Previous experience in maintenance<br>• Ability to work in a team and solve problems<br>• Flexibility to work in a dynamic factory environment<br><br>Location: Ain Saada<br>Contact: 01872133

Kelzi & Partners LLC announces its need to hire workers to join the maintenance team<br>Main tasks:<br>•     Perform preventive and corrective maintenance<br>•     Install, repair and maintain equipment<br>•     Conduct periodic inspections and report any faults or problems<br>•     Keep tools and maintenance areas clean and organized<br>•     Adhere to safety and quality procedures and company instructions<br>Qualifications:<br>•     Previous experience in maintenance<br>•     Ability to work in a team and solve problems<br>•     Flexibility to work in a dynamic factory environment<br><br>Location: Ain Saada<br>Contact: 01872133