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An Iconic Music House & Nightclub is Reopening soon in the heart of Beirut, and we are looking for passionate and experienced hospitality professionals to join our team. <br>Working Schedule: <br>• 6 working days per week (1 day off) <br>• Weekdays: 7:00 PM - 2:00 AM <br>• Weekends: 9:00 PM - 4:00 AM <br>Requirements: <br>• Previous experience in the nightlife industry is mandatory (Nightclubs, Beach Clubs, VIP Lounges, or similar venues). <br>• Presentable, dynamic, and customer-oriented personality. <br>• Excellent communication and interpersonal skills. <br>• Ability to thrive in a fast-paced and high-energy environment. <br>Salary is negotiable (based on qualifications and relevant experience) + tips + other benefits <br>To apply, please send your resume to: deploya.lb@gmail.com

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To deliver an excellent customer experience by professionally handling reception duties, managing customer complaints efficiently, and preparing analytical reports on complaint trends and resolution rates.</p><p>Manage large volumes of incoming calls, recorded messages, and WhatsApp messages from customers</p><p>Respond to customer inquiries and complaints in time</p><p>Demonstrate strong problem-solving skills and the ability to handle customer issues efficiently</p><p>Act as a link between the distributor and the head distributor, ensuring smooth coordination and communication</p><p>Ability to collect, analyze, and prepare statistics related to customer satisfaction</p><p>Monitor customer feedback and contribute to improving service quality</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 2 years experience in FNB sector .</li><li>Maintain a professional appearance and presence at all times</li><li>Excellent communication skills</li><li>Hold a Bachelor s degree or a related field</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Plans, organizes and controls operation in a professional manner. Achieves excellence in all areas of service. Ensures that everyone is informed about obligations. Inspects all areas of operation regularly. Keeps and maintains a record of company clients, suppliers and equipment. Closely monitors stock level and rotation. Ensures timely execution of services. Maintains daily control on quality and quantity of food served to clients. Controls all food deliveries. Develops and maintains good relationship with clients through regular contacts. Measures and enhances customers satisfactions. Handles complain suggestions from clients with positive attitudes. Ensures that all employees are well trained for their respective position and are Well aware of their duties and responsibilities. Leads and motivates co-staff to achieve goals.</p></div></section>

About the role: <br>- Greet customers and provide friendly, professional service. <br>- Take customer orders (walk-in and calls) accurately through the POS system. <br>- Process cash, card, and other payment methods. <br>- Issue receipts and handle cash transactions accurately. <br>- Ensure all orders are entered correctly and communicated to the kitchen. <br>- Prepare and pack orders according to company standards. <br>- Coordinate with kitchen and service team to ensure smooth operations. <br>- Handle customer questions, requests, and basic complaints professionally. <br>- Maintain cleanliness and organization of the counter and work area. <br>- Monitor stock of packaging and front-counter supplies. <br>- Follow food safety, hygiene, and company procedures. <br>- Support the team during busy periods and perform other operational duties as required. <br> <br>Job requirement: <br>- Experience on Omega POS system <br>- AM working shift 7:00 to 16:00

Key Responsibilities: <br> <br>Lead, motivate, and manage the Call Center team <br>Monitor daily operations, productivity, and service quality <br>Set and track KPIs and performance targets <br>Monitor call quality, customer satisfaction, and service levels <br>Analyze call center reports and identify areas for improvement <br>Develop coaching and training plans for team members <br>Handle escalated customer issues professionally <br>Optimize workflows and ensure efficient call handling <br>Prepare regular performance reports for management <br>Coordinate with other departments to improve the overall customer experience <br> <br>Requirements: <br> <br>3+ years of experience in Call Center Management / Team Leadership <br>Strong leadership and people-management skills <br>Excellent communication and problem-solving abilities <br>Strong knowledge of call center KPIs and reporting <br>Excellent Arabic and English communication skills; French is a plus <br>Good command of MS Office and call center/CRM systems <br>Ability to work under pressure and meet targets <br>Strong organizational and analytical skills

Responsibilities: <br> <br>1-Prepare and serve coffee, espresso, tea, and other beverages according to company standards. <br>2-Take customer orders accurately. <br>3-Provide friendly and professional customer service. <br>4-Operate coffee machines, grinders and other café equipment. <br>5-Maintain cleanliness and hygiene of the equipment, and work area. <br>6-Restock coffee, milk, cups, and other supplies as needed. <br>7-Follow food safety and health regulations. <br>8-Handle customer questions and concerns professionally. <br>9-Work efficiently during busy periods while maintaining product quality. <br>10-Support other team members with daily operations. <br> <br>Requirements: <br> <br>1-Previous barista experience is required. <br>2-Good communication and customer-service skills. <br>3-Ability to work in a fast-paced environment. <br>4-Positive attitude and willingness to learn. <br>5-Reliable, punctual, and able to work as part of a team

Marketing Specialist — Latte Art (Kaslik, Head Office) <br> <br>Latte Art is hiring a Marketing Specialist to drive marketing execution and brand presence across our Head Office and branches. <br> <br>Responsibilities: Execute the yearly marketing plan and coordinate with the CEO, agency, and consultants. Manage social media presence (TikTok, Instagram) and content planning. Organize events, open days, and local store marketing initiatives. Oversee cast operations and content production. Support product development, market research, and competitor analysis. Collaborate with HR on internal brand building. <br> <br>Hours: Mon–Fri, 8:00 AM–5:00 PM (flexibility required during events/campaigns) <br> <br>We Offer: Competitive salary + transportation allowance, growth opportunities, and a dynamic work environment within Latte Art. <br> <br>Requirements: Strong background in marketing, social media management, and content strategy, with experience in the F&B industry a plus

To deliver an excellent customer experience by professionally handling reception duties, managing customer complaints efficiently, and preparing analytical reports on complaint trends and resolution rates. <br> <br>• Requirements: <br> •Manage large volumes of incoming calls, recorded messages, and WhatsApp messages from customers <br> •Respond to customer inquiries and complaints in time <br> •Demonstrate strong problem-solving skills and the ability to handle customer issues efficiently <br>Qualifications: <br> .Minimum 2 years experience in FNB sector . <br> •Maintain a professional appearance and presence at all times <br> •Excellent communication skills <br> •Hold a Bachelor’s degree or a related field <br> •Act as a link between the distributor and the head distributor, ensuring smooth coordination and communication <br> •Ability to collect, analyze, and prepare statistics related to customer satisfaction <br> •Monitor customer feedback and contribute to improving service quality <br> <br>????Location: Damour- Medyar intersection highway towards Beirut <br> <br>Contact us on : hr@tannouralasr.com or 76-864265

Join our new coffee-to-go concept. <br> <br>We’re looking for a friendly, skilled Barista with 1–3 years of experience and a passion for great coffee and customer service. <br> <br>Responsibilities <br> <br>• Prepare hot and cold beverages with consistent quality. <br>• Operate the espresso machine, adjust the grinder and steam milk confidently. <br>• Welcome customers, take orders and process payments. <br>• Pack takeaway and delivery orders. <br>• Keep the workspace and equipment clean and supplies stocked. <br>• Handle opening and closing duties. <br>• Support and guide the junior barista. <br> <br>Requirements <br> <br>• 1–3 years of experience as a barista. <br>• Strong knowledge of espresso preparation and milk steaming. <br>• Positive attitude and good customer service skills. <br>• Punctual, reliable and organized. <br>• Comfortable working independently and in a busy environment. <br>• English proficiency is required; French is a plus. <br> <br>Location: Achrafieh, Beirut <br>Schedule: Full-time, six days per week; shifts and weekly day off discussed during the interview. <br>Salary: Discussed during the interview. <br> <br>Apply through this platform with your CV

<p><b>Responsibilities:</b></p><ul><li>1-Prepare and serve coffee, espresso, tea, and other beverages according to company standards.</li><li>2-Take customer orders accurately.</li><li>3-Provide friendly and professional customer service.</li><li>4-Operate coffee machines, grinders and other caf equipment.</li><li>5-Maintain cleanliness and hygiene of the equipment, and work area.</li><li>6-Restock coffee, milk, cups, and other supplies as needed.</li><li>7-Follow food safety and health regulations.</li><li>8-Handle customer questions and concerns professionally.</li><li>9-Work efficiently during busy periods while maintaining product quality.</li><li>10-Support other team members with daily operations.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements:</p><ul><li>1-Previous barista experience is required.</li><li>2-Good communication and customer-service skills.</li><li>3-Ability to work in a fast-paced environment.</li><li>4-Positive attitude and willingness to learn.</li><li>5-Reliable, punctual, and able to work as part of a team.</li></ul>

Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property. <br>Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations. <br>Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity. <br>Control and monitor access to restricted and staff-only areas. <br>Monitor hotel entrances and exits and ensure appropriate access procedures are followed. <br>Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns. <br>Assist guests and employees during emergencies and follow established emergency response and evacuation procedures. <br>Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures. <br>Prepare accurate and detailed security incident reports and maintain appropriate records. <br>Protect guest privacy and confidentiality and handle sensitive information with discretion. <br>Provide discreet security support for VIP guests, executives, celebrities, and special events when required. <br>Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment. <br>Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach. <br>Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel. <br>Conduct security checks of vehicles and parking areas in accordance with hotel procedures. <br>Safeguard hotel assets, equipment, keys, access cards, and other controlled items. <br>Follow all hotel security policies, procedures, and standards. <br>Ensure compliance with applicable local laws and hotel requirements. <br>Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures. <br>Participate in regular security drills, training sessions, and emergency response exercises. <br>Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards. <br>Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents. <br>Perform other security-related duties as assigned by the Security Supervisor or Security Manager. <br>Guest Service Responsibilities <br>Maintain a professional, respectful, and discreet attitude when interacting with guests. <br>Provide assistance and directions to guests when appropriate. <br>Handle sensitive or difficult situations calmly and professionally. <br>Ensure security procedures do not negatively affect the guest experience. <br>Maintain a visible but discreet security presence throughout the hotel. <br>Qualifications & Requirements

MATEN-KESERWAN <br>Location: <br>Jounieh <br>Beirut <br>Mission: <br>Assist in supervising the kitchen activities, maintaining a well-trained and highly motivated team and upholding Crepaway policies and quality standards in food preparation to ensure guest satisfaction <br>Tasks: <br>• Assist in supervising the kitchen opening & closing procedures according to checklists. <br>• Ensure quality standards in food production using records, menus and appropriate reference material. <br>• Monitor the implementation of standards set for products and practices to ensure food safety. <br>• Ensure good grooming, hygiene, safety and sanitation practices in kitchen area. <br>• Ensure good cleaning and handling of the kitchen utensils and equipment. <br>• Assist in the kitchen supplies and equipment receiving, rotation, inventories and requisitions. <br>• Report the needs of regular maintenance and upkeep of the kitchen and its equipment. <br>• Participate in monitoring the kitchen staff schedule, attendance, duties, performance, training and leaves. <br>• Ensure a good and professional communication channel among and with the kitchen staff and with the kitchen chef through logbooks, memos, briefings and meetings. <br>• Review the daily kitchen report. <br>• Brief the kitchen chef about the kitchen state of operation providing advice for possible improvement

Key Responsibilities <br> <br>* Visit assigned customers and retail outlets according to the daily route plan. <br>* Sell and promote company products directly from the cash van. <br>* Load, organize, and maintain the vehicle stock according to the daily sales plan. <br>* Achieve daily, weekly, and monthly sales targets. <br>* Identify new customers and opportunities within the assigned territory. <br>* Maintain strong relationships with existing customers and ensure excellent customer service. <br>* Process customer orders and issue invoices/receipts accurately. <br>* Collect cash and other approved payments and ensure proper reconciliation at the end of each working day. <br>* Ensure proper handling, storage, and presentation of products inside the vehicle. <br>* Monitor stock levels and report shortages, damaged products, or expired items. <br>* Follow the approved pricing, discount, and promotional policies. <br>* Monitor competitors, market prices, promotions, and customer feedback. <br>* Ensure the cash van is clean, organized, and maintained in good condition. <br>* Complete daily sales, collection, stock, and route reports accurately. <br>* Follow all company policies, procedures, and safety requirements. <br>* Perform any other sales-related duties assigned by management

Location: Beirut <br> <br>We are looking for a Market Research & Consumer Insights Coordinator to coordinate market research activities, analyze consumer and market data, and deliver actionable insights that support business growth and strategic decision-making. <br> <br>Key Responsibilities <br>* Coordinate and support qualitative and quantitative market research projects in collaboration with internal stakeholders and external research agencies. <br>* Collect, analyze, and consolidate consumer, market, and business data to identify trends, generate insights, and prepare reports, dashboards, and presentations. <br>* Collaborate with cross-functional teams to provide data-driven recommendations while managing project timelines, documentation, and marketing budget tracking. <br> <br>Qualifications <br>* Bachelor's degree in Marketing, Business Administration, Economics, Statistics, or a related field. <br>* Minimum 2 years of experience in Market Research, Consumer Insights, Marketing Analytics, Business Analysis, Commercial Analysis, or a similar analytical role. <br>Required Skills <br>* Strong analytical, organizational, and project coordination skills. <br>* Proficiency in Microsoft Excel and PowerPoint. <br>* Experience with Power BI, Tableau, SPSS, or similar analytical tools is an advantage

We are looking for a professional and friendly Bartender to prepare and serve beverages while providing excellent customer service. The Bartender will maintain a clean and organized bar area, handle customer requests, and ensure that all drinks are prepared according to company standards. <br> <br>Key Responsibilities: <br> <br>Prepare and serve alcoholic and non-alcoholic beverages. <br>Take customer orders and provide friendly, efficient service. <br>Prepare cocktails, mocktails, coffee, and other beverages according to recipes and standards. <br>Maintain cleanliness and organization of the bar and work areas. <br>Check and maintain adequate stock of beverages, garnishes, and supplies. <br>Handle cash and card payments accurately when required. <br>Follow responsible alcohol service and company policies. <br>Communicate effectively with waiters, kitchen staff, and management. <br>Monitor customer satisfaction and respond professionally to requests or complaints. <br>Follow health, safety, and hygiene regulations. <br>Assist with opening and closing duties. <br> <br>Requirements: <br> <br>Previous bartending experience preferred. <br>Good communication and customer-service skills. <br>Knowledge of cocktails and beverage preparation. <br>Ability to work under pressure in a busy environment. <br>Professional appearance and positive attitude. <br>Ability to work flexible hours, including evenings, weekends, and holidays

We are looking for a professional and friendly Bartender to prepare and serve beverages while providing excellent customer service. The Bartender will maintain a clean and organized bar area, handle customer requests, and ensure that all drinks are prepared according to company standards. <br> <br>Key Responsibilities: <br> <br>Prepare and serve alcoholic and non-alcoholic beverages. <br>Take customer orders and provide friendly, efficient service. <br>Prepare cocktails, mocktails, coffee, and other beverages according to recipes and standards. <br>Maintain cleanliness and organization of the bar and work areas. <br>Check and maintain adequate stock of beverages, garnishes, and supplies. <br>Handle cash and card payments accurately when required. <br>Follow responsible alcohol service and company policies. <br>Communicate effectively with waiters, kitchen staff, and management. <br>Monitor customer satisfaction and respond professionally to requests or complaints. <br>Follow health, safety, and hygiene regulations. <br>Assist with opening and closing duties. <br> <br>Requirements: <br> <br>Previous bartending experience preferred. <br>Good communication and customer-service skills. <br>Knowledge of cocktails and beverage preparation. <br>Ability to work under pressure in a busy environment. <br>Professional appearance and positive attitude. <br>Ability to work flexible hours, including evenings, weekends, and holidays

We are looking for a professional and friendly Bartender to prepare and serve beverages while providing excellent customer service. The Bartender will maintain a clean and organized bar area, handle customer requests, and ensure that all drinks are prepared according to company standards. <br> <br>Key Responsibilities: <br> <br>Prepare and serve alcoholic and non-alcoholic beverages. <br>Take customer orders and provide friendly, efficient service. <br>Prepare cocktails, mocktails, coffee, and other beverages according to recipes and standards. <br>Maintain cleanliness and organization of the bar and work areas. <br>Check and maintain adequate stock of beverages, garnishes, and supplies. <br>Handle cash and card payments accurately when required. <br>Follow responsible alcohol service and company policies. <br>Communicate effectively with waiters, kitchen staff, and management. <br>Monitor customer satisfaction and respond professionally to requests or complaints. <br>Follow health, safety, and hygiene regulations. <br>Assist with opening and closing duties. <br> <br>Requirements: <br> <br>Previous bartending experience preferred. <br>Good communication and customer-service skills. <br>Knowledge of cocktails and beverage preparation. <br>Ability to work under pressure in a busy environment. <br>Professional appearance and positive attitude. <br>Ability to work flexible hours, including evenings, weekends, and holidays

<p>WE REHIRING BARISTA WAY is a pottery studio and caf in Beirut a creative space combining pottery, workshops, events, and a caf in a relaxed and creative environment.</p><p>We re looking for a Barista to join our team and handle the day-to-day caf operations at WAY.</p><p>Working Hours</p><p>Monday: 9:00 AM 12:00 PM</p><p>Tuesday: 9:00 AM 8:00 PM</p><p>Wednesday: 9:00 AM 12:00 PM</p><p>Thursday: 9:00 AM 8:00 PM</p><p>Friday: Off</p><p>Saturday: Off</p><p>Rate &amp; Benefits</p><p>USD 3.50 4.00/hour, depending on experience.</p><p>Free access to WAY s studio activities and pottery sessions.</p><p>Main Responsibilities</p><p>Preparing and serving coffee, matcha, and other beverages</p><p>Taking and preparing customer orders</p><p>Providing friendly and professional customer service</p><p>Maintaining cleanliness and organization of the caf and bar area</p><p>Monitoring caf stock and reporting items that need replenishment</p><p>Preparing the caf for opening and properly closing the bar area</p><p>Assisting during events and busy studio periods</p><p>Supporting other day-to-day caf and studio operations when needed</p><p><strong>Desired Candidate Profile</strong></p><p>We re looking for someone who is:</p><p>Friendly, reliable, and punctual</p><p>Comfortable interacting with customers</p><p>Organized and attentive to cleanliness</p><p>Able to work independently</p><p>Previous barista or caf experience is preferred</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>You will create and manage monthly social media content calendars aligned with the brand s objectives and tone of voice. You will produce engaging content, including reels, stories, photos, videos, and graphics, for all social media platforms. You will write compelling captions and ensure content is consistent with the brand identity. You will implement social media strategies to grow online communities and increase engagement across all platforms. You will monitor social media performance, analyze key metrics, and prepare monthly performance reports with recommendations for improvement. You will stay up to date with digital trends, social media best practices, and emerging content formats to keep the brand relevant. You will coordinate with the Customer Service team to manage online reviews and maintain positive customer engagement. You will collaborate with internal teams to update website and mobile app content as needed. You will organize and execute content creation sessions and photoshoots in coordination with the creative team. You will conduct market research and provide insights to support marketing campaigns, promotional activities, and local store marketing initiatives.</p></div></section>

Daily Operation: <br>• Handle Day to Day Branch Operation. <br>•Team building & team management. <br>•Implement Management Rules and Regulations to be followed by subordinates to ensure efficiency and productivity of the team. <br>•Ensure the proper implementation of Branch opening and handover check lists. <br>•Lifting Branch procedures up to standards including procedures documentation. <br>•Maintain a hygienic environment that complies with health and food safety standards. <br>•Implement a positive lifestyle in the Branch that meets with the brand’s mission, vision, and objectives. <br> <br>Customer Service: <br>•Assist customers at the counter with orders during shift. <br>•Handle Branch custom cake orders and delivery orders in coordination with Customer Care Team. <br>•Ensuring all the birthday cake orders are delivered on time in coordination with Central Kitchen and Customer Service Team. <br>•Surveying customers randomly and collecting feedback daily from Customer Service Team. <br>•Ensure customer needs are met, complaints are resolved, and service is quick and efficient. <br> <br>Branch Inventory & Cost Control: <br>• Implement effective strategies to be followed by team members to minimize costs. <br>•Keeping record of Branch inventory items for daily production and weekly orders. <br>•End of Month Branch inventory. <br>•Coordinate with Head Office Cost Control and Accounting Team on a daily and weekly basis