وظائف كول سنتر في لبنان

Company Overview: <br>Forward Mena is a non-for-profit organization aiming to develop the digital skillset of people from all backgrounds to fulfill the jobs of today and tomorrow. It supports the new generation of educational programs in testing and developing their curriculum, sourcing participants and scaling. Forward MENA implements its projects with the support of major international agencies and donors. <br>Role Overview <br>The Training Coordinator supports the coordination and delivery of Forward MENA’s training activities and serves as a key learner-facing role. <br>In this role, day-to-day work flows through a structured dual-reporting model: the coordinator reports to the Senior Training Coordinator for daily activities, task updates, operational workflows, and weekly progress updates, while reporting to the Project Manager for administrative line management, project milestones, overall performance, and resource alignment. <br>The position manages daily communication with learners, monitors their progress, and ensures smooth training operations. Most interactions take place through phone calls, official managed WhatsApp channels, email, platform messaging, online webinars, and in-person outreach activities (university visits, NGO sessions, information sessions, career fairs) to support learner engagement and programme visibility. <br>The coordinator acts as a Student Success Lead, guiding learners throughout their journey, motivating them to complete their courses, and supporting them in overcoming challenges. The coordinator is expected to understand the programme's employability objectives and tailor learner support based on individual needs, challenges, and career goals. <br>This role ensures learners receive timely support, accurate information, and a positive experience that contributes to Forward MENA’s mission of improving employability and earning potential. <br>Note on Working Hours: Primary operations take place during business hours; however, this position requires schedule flexibility to occasionally work outside regular office hours (e.g., hosting evening webinars, providing off-hour learner follow-ups, or supporting weekend outreach events). <br> <br>Key Responsibilities <br>1. Learner Coordination & Communication <br>· Serve as the main point of contact for learners across assigned cohorts. <br>· Manage daily learner communication (WhatsApp via managed tools, platform messages, email). <br>· Support onboarding, orientation sessions, and cohort kick-offs. <br>· Follow up on absences, engagement issues, or learner inquiries promptly. <br> <br>2. Student Success Lead <br>· Guide learners to maintain engagement and complete their training. <br>· Monitor progress and proactively follow up with learners falling behind. <br>· Identify dropout risks and escalate when needed. <br>· Adapt communication and intervention strategies to each learner's progress, motivation, and barriers to maximize engagement, certification, and employment outcomes. <br>· Build meaningful relationships with learners through coaching, encouragement, and accountability to support successful program completion. <br> <br>3. Training Operations & Logistics <br>· Coordinate logistics including materials, platforms, schedules, and trainer communication. <br>· Ensure training content, links, and materials are prepared and shared on time. <br>· Host online sessions (including occasional evening sessions as scheduled), track attendance, and provide basic technical support. <br>· Execute in-person outreach activities (university visits, NGO sessions, information sessions, career fairs) to support learner engagement and program visibility. <br>· Maintain accurate trackers, attendance records, and session logs. <br> <br>4. Data Tracking & Reporting <br>· Record attendance, progress, evaluations, and completion data accurately. <br>· Prepare and present weekly dashboards and daily operational updates directly to the Senior Training Coordinator, with administrative summaries shared with the Project Manager. <br>· Maintain organized documentation and databases. <br>· Analyse learner data and progress trends to identify at-risk learners, prioritise interventions, and support continuous programme improvement. <br> <br>5. Curriculum & Learning Path Maintenance <br>· Keep course lists, modules, and learning paths up to date. <br>· Upload and organize training content on LMS platforms. <br>· Flag outdated modules and coordinate updates as needed. <br>· Ensure learning materials are accurate, accessible, and well-structured. <br> <br>6. Research & Program Improvement <br>· Conduct light research on emerging digital skills and market trends. <br>· Benchmark courses from other providers to identify improvement opportunities. <br>· Support evaluation of new training content or potential providers. <br>· Share insights to improve program relevance and competitiveness. <br> <br>Qualifications <br>· Bachelor’s degree in Education, Business, Human Resources, Digital Skills, or a related field. <br>· 2–3 years of experience in training coordination, education administration, or similar roles

# Office Manager <br> <br>Location: Lebanon (on site) <br>Reports to: General Manager <br>Department: Administration <br>Industry: FMCG (import and distribution) <br> <br>--- <br> <br>## About the Company <br> <br>A well established Lebanese FMCG company with more than 35 years in the market. The company imports fast moving consumer goods from international principals and distributes them across Lebanon through a wide retail, wholesale and modern trade network. Company name is disclosed to shortlisted candidates. <br> <br>--- <br> <br>## Purpose of the Role <br> <br>This role keeps the company running day to day. It covers the office itself, but the larger part of the job is making sure the different parts of the business move together: warehouse, fleet, sales support, administration and the outside providers the company depends on. The person in this seat is the one management turns to when something needs to be organised, chased, fixed or coordinated across departments, and the one department heads coordinate through when a request touches more than one team. <br> <br>It suits someone who is organised, hands on, and comfortable being responsible for outcomes that depend on other people delivering. <br> <br>--- <br> <br>## Key Responsibilities <br> <br>### Office and Administration <br>- Run the daily operation of the office and make sure it is properly staffed, supplied and functioning. <br>- Supervise administrative staff, receptionists, drivers, messengers and cleaning staff, including scheduling, attendance and daily task assignment. <br>- Manage office supplies, equipment, furniture and stationery, from requisition through purchase, receipt and distribution. <br>- Maintain company files, records and archives, both physical and digital, with a structure people can actually find things in. <br>- Organise meetings, visits and travel arrangements for management and visiting principals, including hotels, transport and itineraries. <br>- Handle incoming correspondence, courier, calls and visitor flow. <br> <br>### Day to Day Coordination Across Departments <br>- Act as the coordination point between Sales, Warehouse, Procurement, Finance and Administration so that requests do not sit unanswered. <br>- Follow up daily on open items across the business and escalate anything that is stuck to the General Manager with a proposed solution, not just a problem. <br>- Prepare and circulate daily and weekly status reports on the areas under this role. <br>- Support management in preparing information for meetings, reviews and decisions. <br>- Take on assignments and projects delegated by the General Manager and carry them to completion. <br> <br>### Warehouse, Delivery and Fleet Support <br>- Coordinate with the warehouse on receiving schedules, delivery planning and dispatch, so that shipments and orders move on time. <br>- Monitor delivery performance, route coverage and customer delivery complaints, and follow up until each case is closed. <br>- Manage the company vehicle fleet: registration, insurance, mechanic, licences, fuel, maintenance schedules, repairs and vehicle records. <br>- Track driver assignments, licences and vehicle handovers. <br>- Coordinate with third party transporters and service providers where used. <br> <br>### Facilities, Utilities and Assets <br>- Manage premises: office, warehouse and any branch location. Maintenance, cleaning, security, generator, electricity, water, internet and telephone. <br>- Handle contracts and relationships with landlords, maintenance contractors, security companies, insurance providers, telecom and utility providers. <br>- Maintain the company asset register and follow the condition, location and custody of each asset. <br>- Oversee health, safety and general workplace conditions, including firefighting equipment, emergency exits and first aid supplies. <br> <br>### Purchasing of Non Trade Items and Cost Control <br>- Handle purchasing of general services and non trade items: office needs, maintenance, printing, promotional and marketing material, and similar. <br>- Collect quotations, compare, and recommend the supplier before committing. <br>- Monitor spending against budget for office, facilities, fleet and general administration, and report variances. <br>- Review supplier invoices for accuracy before submitting them to Finance for payment. <br>- Identify and act on savings without letting service quality drop. <br> <br>### Process, Policy and Systems <br>- Document and improve internal administrative procedures, forms and workflows so the same task is done the same way each time. <br>- Enforce company policies and the approval matrix across the areas under this role. <br>- Make sure transactions and records go through the company system properly rather than staying on someone's desk. <br>- Support internal and external audit requests related to administration, assets and general expenses. <br> <br>### People and Government Related Support <br>- Support HR with attendance records, leave tracking, staff files, onboarding logistics and new joiner setup. <br>- Follow up on official and government related paperwork with the relevant authorities and the company's

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Description</p><br><br><br><p><b>Position Summary</b></p><br><br><p>At our company, we are driven by a singular purpose: using the power of leading-edge science to save and improve lives around the world. As a premier research-intensive biopharmaceutical organization, we are committed to delivering innovative healthcare solutions that advance the prevention and treatment of disease and improve patient outcomes.</p><br><br><br><p>The <b>Senior Sales Customer Representative – Hospital &amp; Acute Care</b> in Lebanon is responsible for driving sustainable business growth, advancing patient access, and delivering exceptional customer value across assigned healthcare institutions and stakeholders. Acting as a trusted partner to healthcare professionals and decision-makers, the role leverages deep customer insights, strategic account management, and scientific engagement to maximize the impact of our Company's portfolio while maintaining the highest standards of ethics, compliance, and patient focus.</p><br><br><br><p><b>Key Responsibilities</b></p><br><br><p><b>Strategic Business &amp; Account Management</b></p><br><br><ul><li>Develop and execute territory and account plans to achieve sales, market share, and business objectives.</li><li>Build and strengthen strategic relationships with healthcare professionals, hospital stakeholders, and key decision-makers.</li><li>Identify customer needs and translate insights into tailored value-based solutions.</li><li>Drive account development and execution excellence across assigned institutions.</li></ul><p><b>Commercial Excellence</b></p><br><br><ul><li>Consistently achieve or exceed sales and performance targets.</li><li>Generate and manage a robust pipeline of business opportunities to ensure sustainable growth.</li><li>Effectively position and communicate the value of our Company's Hospital &amp; Acute Care portfolio.</li><li>Leverage market intelligence, competitive insights, and healthcare trends to optimize business strategies.</li></ul><p><b>Customer Engagement &amp; Collaboration</b></p><br><br><ul><li>Deliver a superior customer experience through impactful, solution-oriented engagements.</li><li>Collaborate cross-functionally with Medical, Market Access, Marketing, Regulatory, and other teams to maximize customer value and patient outcomes.</li><li>Serve as a credible partner by providing timely product, clinical, and market information.</li></ul><p><b>Leadership &amp; Execution</b></p><br><br><ul><li>Demonstrate leadership through influence, collaboration, and knowledge sharing.</li><li>Apply advanced selling skills, sound judgment, and strong business acumen to maximize territory performance.</li><li>Ensure excellence in planning, forecasting, resource management, and CRM execution.</li><li>Operate with the highest levels of integrity, accountability, and compliance.</li></ul><br><p><b>Required Qualifications &amp; Experience</b></p><br><br><ul><li>Bachelor’s degree in pharmacy, Medicine, Life Sciences, or a related field.</li><li>Minimum 5 years of successful pharmaceutical sales experience, preferably within Hospital, Specialty Care, Virology, or other complex healthcare environments.</li><li>Proven track record of delivering consistent sales growth and exceeding business objectives.</li><li>Strong experience managing complex healthcare accounts and multiple stakeholders.</li></ul><p><b>Core Competencies</b></p><br><br><ul><li>Strategic thinking and strong commercial acumen.</li><li>Advanced customer engagement, negotiation, and influencing skills.</li><li>Deep understanding of healthcare systems, hospital dynamics, and market environments.</li><li>Ability to identify opportunities, solve complex business challenges, and drive execution.</li><li>Strong leadership presence with the ability to influence without authority.</li><li>High emotional intelligence, resilience, ownership, and accountability.</li><li>Demonstrated commitment to innovation, continuous improvement, diversity, and inclusion.</li></ul><br><p><b>Required Skills: </b></p><br><br>Account Planning, Adaptability, Biopharmaceutical Industry, Commercial Excellence, Communication, Interpersonal Relationships, Leadership, Marketing, Pharmaceutical Sales, Sales Pipeline Management, Sales Presentations<br><p><b>Preferred Skills: </b></p><br><br><br><p>Current Employees apply HERE</p><br><br><br><p>Current Contingent Workers apply HERE</p><br><br><br><p><b>Search Firm Representatives Please Read Carefully&nbsp;</b><br>Merck &amp; Co., Inc., Rahway, NJ, USA, also known as Merck Sharp &amp; Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.&nbsp;</p><br><br><br><p><b>Employee Status: </b></p><br><br>Regular<br><p><b>Relocation:</b></p><br><br><br><p><b>VISA Sponsorship:</b></p><br><br><br><p><b><span>Travel Requirements:</span></b></p><br><br><br><p><b>Flexible Work Arrangements:</b></p><br><br>Not Applicable<br><p><b>Shift:</b></p><br><br><br><p><b>Valid Driving License:</b></p><br><br><br><p><b>Hazardous Material(s):</b></p><br><br><br><p><b>Job Posting End Date:</b></p><br><br>08/12/2026<p><b><span>*A job posting is effective until 11:59:59PM on the day <u>BEFORE</u>&nbsp;the listed job posting end date. Please ensure you apply to a job posting no later than the day <u>BEFORE</u> the job posting end date. </span></b></p><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p> <p> </p> <p> <b>Summary of the job:</b> </p> <p>Emerging Markets Commercial responsibility/Launch Leadership for Imaavy <b> <u>plus</u> </b> Commercial responsibility for EMEA Value Maximizers PAH portfolio. The main objective is to realize commercial growth maximization/erosion minimization initiatives in the portfolio in scope and the successful preparation of new launches/pipeline in EM, in close collaboration with the OPCO and a diverse set of regional/Global functions (i.e. Emerging Markets, ESO, Global team).</p> <p> </p> <p> <b>Duties &amp; Responsibilities:</b> </p> <ul> <li>Commercial responsibility and cross functional coordination to make sure we maintain and grow the value of the portfolio in scope and launch successfully new brands, in close partnership with OPCO, Global team, ESO and other regional teams. Activities in scope: brand strategy, promotional activities, launch preparation, BI/market data management, Gx/biosimilars entry monitoring, Lifecycle Management etc.</li> <li>Launch excellence and pipeline planning: 1) Define brand (co)-positioning &amp; strategy, 2) Establish launch readiness dashboard and provide pre-launch training for OPCO, 3) Forecasting &amp; Resource planning, including GFLS assessment, 4) Pre-launch activities and develop concrete launch plans together with OPCO, 5) Serve as knowledge&amp; communication hub between ESO &amp; EM, 6) Drive best practice sharing between EM OpCos &amp; Guiding OpCo to identify untapped opportunities and further boost execution excellence, 7) Strategic Planning Exercises (short and long term)</li> <li>Ongoing OPCO support (i.e. Monthly Functional Commercial calls/ad hoc continuous interactions, best practice sharing, identify common projects)</li> <li>Lead growth projects to maximize the potential of brands in scope, through assessment of different Go-To-Market Models and development of relevant business cases (i.e. Digital commercial projects)</li> <li>Brand strategy &amp; Planning activities for the brands in scope (BP, LRFP, IBP, PMR) to fully expose the markets potential</li> <li>Performance tracking responsibility for products in scope (NTS and Commercial OPEX/Brand Plans)</li> <li>Engage with external customers to collect insights and translate into tangible strategies and action plans</li> <li>Partner with other Therapeutic areas teams/IBVT to maximize synergies and ensure strategic alignment</li> <li>Contribute to the potential strategic alliance initiatives</li> </ul> <p> </p> <p> <b>Qualification &amp; Experience:</b> </p> <ul> <li>A minimum of a Bachelor's degree is required with 8+ years of professional experience in Commercial functions, MBA preferred</li> <li>Knowledge of Healthcare marketplace; strong understanding of JNJ IM Therapeutic Areas. Multi-geographic experiences is preferred</li> <li>Strong strategic thinking, pipeline planning</li> <li>Strong business acumen and entrepreneurial mindset, and solid industrial network to link the dots</li> <li>Strong quantitative and analytical skills</li> <li>Outstanding verbal and written communication skills</li> <li>Outstanding ability to flex between big picture and attention to detail</li> <li>Ability to work autonomously and manage scenarios with ambiguity</li> <li>Superior ability to collaborate with peers, leaders and senior executives within a matrix environment</li> <li>Capable of working in multi-cultural, cross-country environment</li> <li>Ability to effectively manage and execute complex, multi-disciplinary projects</li> </ul> <ul> <li>Strong understanding of growth drivers for emerging markets and interpret them into projects deliverables</li> <li>Languages: English fluent, French or Arabic is a plus.</li> </ul> <p> </p> <p> </p> <p>Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):</p> <p>Turkey - Requisition Number: R-083816</p> <p>South Africa - Requisition Number: R-083820</p> <p>KSA &amp; Kuwait - Requisition Number: R-083822</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> <b>Required Skills: </b> </p> <p> </p> <p> </p> <p> <b>Preferred Skills:</b> </p>Brand Marketing, Brand Marketing, Brand Positioning Strategy, Business Alignment, Business Storytelling, Business Valuations, Cross-Functional Collaboration, Customer Intelligence, Data Analysis, Data-Driven Decision Making, Developing Others, Digital Strategy, Execution Focus, Financial Analysis, Go-to-Market Strategies, Inclusive Leadership, Industry Analysis, Leadership, Market Research, Negotiation, Problem Solving, Product Development Lifecycle, Product Improvements, Product Portfolio Management, Product Strategies {+ 2 more}</div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Qureos is redefining how companies hire with AI. Backed by leading investors including Prosus Ventures and COTU Ventures, Qureos recently raised a $5 million Seed round to accelerate the future of hiring.</p><br><br><p>Trusted by 1,000+ enterprise and public sector organizations, Qureos helps companies compress hiring timelines from months to as little as six days through AI-powered sourcing, screening, and interviewing.</p><br><br><p>Our AI-native recruitment platform distributes jobs across 2,000+ global channels, screens candidates in under 15 seconds, and automates recruitment workflows at scale, transforming hiring from an operational bottleneck into a competitive advantage.</p><br><br><p>As demand accelerates globally, we are expanding our commercial team with ambitious, high-performing Account Executives who thrive in fast-moving environments, take ownership end-to-end, and want to help shape one of the fastest-growing AI hiring companies in the region.<br></p><br><br><strong>Why Join Qureos?</strong><br><p>Recruitment is one of the most operationally complex industries in the world, yet most companies still rely on fragmented systems and manual workflows. Qureos is changing that.</p><br><br><p>We are building the infrastructure layer for modern hiring, an AI-powered, go-to-market-driven platform that enables organizations to hire faster, smarter, and more efficiently at scale.</p><br><br><p>This is an opportunity to join a category-defining HRTech company at a high-growth stage, work alongside ambitious operators, and play a direct role in scaling AI adoption across recruitment globally.</p><br><br><p>You will gain exposure to enterprise SaaS sales, GTM strategy, AI-led hiring transformation, and international market expansion while working directly with experienced founders, operators, and investors.<br></p><br><br><strong>What We're Looking For</strong><br><p>✔️ 2-6 years of experience in Account Executive, B2B sales, SaaS sales, or full-cycle closing roles<br>✔️ Strong experience selling into the UK market, with a deep understanding of regional business culture, procurement processes, and buyer behavior<br>✔️ Proven track record of consistently achieving or exceeding revenue and quota targets<br>✔️ Experience managing complex enterprise and mid-market sales cycles from prospecting and discovery to negotiation and close<br>✔️ Strong consultative selling, solution-selling, and go-to-market execution capabilities<br>✔️ Experience using CRM platforms such as HubSpot, Salesforce, or similar sales tools<br>✔️ Familiarity with outbound sales, lead generation, GTM motions, account expansion, and revenue growth strategies<br>✔️ Experience engaging with HR leaders, talent acquisition teams, and enterprise decision-makers across the UK region<br>✔️ Previous experience in AI, SaaS, HRTech, recruitment technology, or B2B tech products is strongly preferred<br>✔️ Bachelor's degree in Business, Marketing, Communications, or a related field is preferred<br></p><br><br><strong>What You'll Do</strong><br><p>✔️ Own the full sales cycle from prospecting and outbound outreach to negotiation and signed contracts<br>✔️ Drive revenue growth across mid-market and enterprise accounts through strategic and consultative SaaS selling<br>✔️ Expand Qureos' footprint across the UK market while identifying new growth opportunities and strategic partnerships<br>✔️ Run high-quality discovery calls, product demos, and commercial conversations with senior stakeholders and decision-makers<br>✔️ Execute go-to-market strategies to accelerate customer acquisition and market penetration<br>✔️ Build and maintain strong relationships with HR leaders, recruitment teams, founders, and executive stakeholders<br>✔️ Collaborate closely with SDRs, marketing, customer success, and leadership teams to maximize pipeline conversion and customer outcomes<br>✔️ Maintain accurate forecasting, pipeline visibility, CRM hygiene, and reporting across all active opportunities<br>✔️ Gather customer feedback and market intelligence to strengthen product positioning, messaging, and GTM strategy<br>✔️ Navigate UK-based sales environments, procurement cycles, and stakeholder management processes effectively<br></p><br><br><strong>What We Offer</strong><br><p>✔️ Competitive base salary with uncapped commission structure<br>✔️ Opportunity to join a high-growth, VC-backed AI company scaling across global markets<br>✔️ Direct exposure to AI, SaaS, HRTech, and enterprise go-to-market strategy<br>✔️ Flexible and collaborative work environment<br>✔️ Structured onboarding, enablement, sales coaching, and continuous learning opportunities<br>✔️ Direct access to experienced founders, operators, and investors</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Join our Levant FIG Sales Team, based in Beirut who Payments Sales Managers in managing client relationships, driving sales initiatives, and delivering best-in-class client solutions across the Levant financial institutions portfolio.</span></p><br><p><span>As a </span><span><span>Financial Institutions Group (FIG) Sales Analyst in our&nbsp;</span></span><span>FIG Payments Sales team, you will play a key role in supporting the Sales team in client relationship management and business development.</span></p><br><p><span>Your responsibilities will include preparing client research, pitching materials, and industry analysis, as well as reviewing transactional data to generate insights on client account structures, cash flows, and product usage. You will also coordinate cross-functional engagement to ensure alignment with internal stakeholders and client objectives.</span></p><br><p><span>This is a fast-paced and diverse role, offering exposure to Payments, liquidity, and FX solutions, while supporting both existing client portfolios and new business opportunities across the Levant region.</span></p><br><p><span><strong>Job Responsibilities</strong></span></p><br><ul><li>Support Sales Managers in preparing pitch materials, client research, industry analysis, and project assignments</li><li>Prepare client account plans, briefing memos, portfolio reporting, and marketing materials (presentations, pitch books, etc.)</li><li>Assist in managing the end-to-end sales cycle, including onboarding, KYC processes, pricing, and billing setup</li><li>Review and analyze transactional data to identify trends, risks, and pricing/billing inefficiencies</li><li>Support client onboarding and ensure delivery of agreed services in coordination with internal teams</li><li>Analyze portfolio revenue, balances, and pipeline data; prepare reports for senior management</li><li>Conduct research on existing and prospective clients, including wallet analysis and growth opportunities &amp; Support preparation of proposals and materials for internal approvals&nbsp;</li><li>Participate in due diligence processes to understand transaction flows and identify risks, ensuring strong AML compliance standards</li><li>Coordinate with Sales, Product, Implementation, and Operations teams to deliver best-in-class client service&nbsp;</li><li>Support client engagement initiatives, including meetings, conferences, and sector coverage activities &amp; Contribute as the voice of the client in internal discussions to align with broader firm objectives</li></ul><p><strong>Required Qualifications, Capabilities, and Skills</strong></p><br><ul><li><span><span>Fluency in Arabic, English, and French (written and spoken)</span></span></li><li>Bachelor’s degree (BA/BS) in Business Administration, Economics, or related field</li><li>Some relevant work experience</li><li>Strong analytical, technical, and problem-solving skills</li><li>Strong verbal and written communication skills</li><li>Proficiency in Excel, PowerPoint, and Word</li><li>Strong organizational skills with the ability to manage multiple priorities under pressure</li></ul><p><strong>Preferred Qualifications, Capabilities, and Skills</strong></p><br><ul><li>Ability to work independently and collaboratively across teams</li><li>Strong attention to detail and commercial acumen</li><li>Ability to demonstrate a strong commercial acumen and attention to detail</li><li>Ability to work on own initiative and meet tight deadlines.&nbsp;</li><li>An efficient and confident communicator with strong presentation skills&nbsp;</li></ul><br> JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. <br> <p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.&nbsp;</p><br> <p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our&nbsp;FAQs&nbsp;for more information about requesting an accommodation.</p><br> <p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br> <br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >Review WV and donor standards and determine the financial and programmatic risk levels across all cash, commodities, food and livelihood projects under the portfolio; Develop a clear long term sustainable strategy for managing the identified risks, in clear compliance with WV global standards and previous audit recommendations. Conduct review of proposal package to ensure compliance and consistency from an operational view. Ensure the standardization of processes and SOPs across different areas. Imbed risk management strategies within the process flows and SOPs per grant. Ensure clear control mechanism are in place to adhere to the risk management plan; support the project in the establishment of the SoPs and bring an external eye review. Act as a focal point for the Cash and Livelihood portfolio for any external/internal audit mission by leading audit prep spot-checks and ensure projects operate in line with the established control mechanisms and SOPs, Ensure all projects are closed out in line with WV global standards. Obtain all necessary sign off before project closure; Ensure that all stock (commodities, cards, pins, in kind commodities) are managed and stored in line with global standards and donor regulations. Review supporting documents provided by local partners as a means of verification for service delivery or payment issuance; Compile and analyze cash, commodities food and livelihood project information (including ATM usage reports, bank statements, warehouse reports, distribution records, student attendance records, cash for work beneficiary count, HH payment list ) in order to complete a full programmatic reconciliation on a monthly basis; Monitor the the physical inventory exercise that is being conducted by the compliance and reporting officer for all stock under the portfolio on a monthly basis. Ensure the stock, loss claim and asset registers are updated; Act as a focal point for any inquiry related to the stock management. Liaise with internal and external stakeholders in order to obtain timely and accurate supporting documents which will enable reconciliation and reporting. Lead on the DMT reporting and act as the accountable person and main focal point in the Portfolio in terms of DMT reporting: (i) Establish a mechanism which will enable rapid and accurate authentication preparation of monthly, quarterly and yearly internal and external reports. (ii) Liaise with other departments (Finance, RAM, M&amp;E, Technical Specialist) in order to obtain their inputs on the reports, (iii) Ensure Reports are compliant with the approved templates and linked to all supporting documents and audit ready. (iv) Ensure that all reports are uploaded on Disaster Grant database, (v) Regular coordination with DMT Reporting and Information Management Unit for any updates related to reporting requirements Establish a mechanism, which will enable rapid and accurate authentication preparation of monthly, quarterly and yearly internal and external reports. Compile reports/information/data from project coordinators and conduct review and deduplication and provide accurate data to feed in the different internal and external reporting templates. Establish a clear, chronological and secure hard and soft copy record filing system across the portfolio. Ensure compliance with the filing system across all projects within the portfolio; Liaise with other project coordinators within the Cash and Livelihood Portfolio and other Portfolios in WV Lebanon in order to create synergies and standard systems across the portfolio project by sharing lessons learned, experiences, observations and challenges. Provide leadership to the team by mentoring, coaching, and provision of in-house or external training staff to ensure efficiency and high-quality deliverables.</span></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Data Management or any related field.</li><li>2-4 experience in similar position</li><li>Experience in auditing cash, commodity and food grants;</li><li>Ability to write reports in a very good level of English and Arabic.</li><li>The position is 95% office based and 5% field based.</li><li>The position holder will be expected to be available on last minute calls, flexible in working hours and willing to work weekends and holidays as the need arises.</li><li>Ability to work extra hours whenever required in emergency situations and as situation demands.</li><li>As a Christian organisation, World Vision is founded on the biblical principles that women and men, girls and boys are created in the image of God, and of Jesus love for all people without discrimination. This means that we recognise and affirm the equal worth, dignity and rights of women, men, girls and boys with and without disability and all applicants will be considered for employment without attention to race, colour, religion, sexual orientation, gender identity, national origin, or disability status.</li><li>Applicant Types Accepted: Local Applicants Only</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a Full Stack Software Developer to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> About the Job: As a Full Stack Developer you’ll design, build, and maintain features across the full stack — from database and back-end services through to the front-end screens our customers use every day.<br> You’ll work within a collaborative, cross-functional team to solve real technical challenges and deliver improvements that thousands of grant managers rely on across the UK and beyond.<br> We’re a remote-first company, so you’ll collaborate with teammates across locations and are trusted to do your best work wherever you’re based.<br> This is a hands-on development role for someone who’s ready to take ownership of features and grow their skills quickly.<br> You’ll contribute to technical discussions, learn from experienced engineers, and help raise the quality of everything we ship.<br> Just as importantly, this is an AI-native role.<br> We expect you to use modern AI tooling to problem-solve and deliver faster every day, while also helping us build AI capabilities directly into the Flexigrant platform.<br> If using AI to accelerate your work is already second nature to you, you’ll fit right in.<br> Key responsibilities Design, develop, and maintain robust, scalable, and secure features across the full stack Write clean, efficient, well-documented code that adheres to best practices Use AI tooling as a core part of your daily workflow to problem-solve, write, review, and ship code faster Help build AI-powered features into the Flexigrant platform Contribute to technical discussions and architectural decisions within the team Take part in code reviews to maintain quality and share knowledge Debug and resolve issues across the application stack Work with the Product Owner and team to refine requirements and turn them into working software Participate in agile ceremonies — sprint planning, daily stand-ups, and retrospectives Contribute to continuous improvement of our development processes and practices Help support and maintain the production environment Stay current with emerging technologies, with a particular focus on advances in AI 2+ years of professional software development experience building secure, scalable applications in a fast-paced Agile environment Strong proficiency in C# / VB.<br>NET and the .<br>NET stack, including .<br>NET Core and ASP.<br>NET (MVC / Web API) Solid front-end skills across HTML, CSS, JavaScript and TypeScript Experience coding responsive web applications for a range of devices and browsers Strong relational database skills, particularly MS SQL Server and T-SQL, including schema design, data modelling, and query optimisation Good understanding of application architecture and software design principles (SOLID, DRY, object-oriented design) Understanding of security best practices in software development Knowledge of RESTful API design and implementation, and service-based architecture Experience with cloud platforms, preferably Microsoft Azure Experience with version control systems Understanding of CI/CD pipelines and DevOps practices Ability to write automated tests (unit, integration, etc.<br>) Experience using Claude Code and/or other AI coding tools (e.<br>g. Cursor, GitHub Copilot) as part of day-to-day development Experience using agentic AI software development lifecycles and workflows Ability to translate requirements from meetings and conversations into user stories or technical specs Working AI-Native AI is central to how we build, not an afterthought.<br> This role calls for someone who is AI-native: you already reach for AI to accelerate your work, and you’re excited to help embed AI deeper into both our development process and our product.<br> We’ll explore your AI fluency in the interview, so be ready to talk through — and show — how you work.<br> What “AI-native” means to us: You use AI coding tools such as Claude Code, Cursor, or GitHub Copilot as a natural, daily part of how you write, review, test, and ship code You have experience with agentic AI software development lifecycles and workflows — directing AI agents to plan, build, and iterate on real work, rather than using AI only for autocomplete or to answer one-off questions and queries You know how to prompt, steer, and critically review AI output, keeping quality and security high rather than blindly accepting suggestions You’re keen to help design and build AI-powered features into the Flexigrant platform You stay on top of a fast-moving field, continually adopting new tools and techniques that make you and the team more effective The bar here is high: we’re looking for someone at least as AI-native as our strongest engineers, and ideally someone who can raise it further.<br> Personal Characteristics Strong problem-solving skills with attention to detail Excellent written and verbal communication, able to be clear, concise, and accurate with both technical and non-technical audiences Self-motivated, with the ability to work independently when needed Collaborative team player who thrives in cross-functional environments Genuine passion for learning and staying current with technology, especially AI Pragmatic approach to development, with a focus on delivering value Resilience and adaptability when facing technical challenges Customer-focused mindset that considers end-user impact</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for an IT Specialist to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> POSITION DESCRIPTION: This role owns the full employee technology lifecycle — from provisioning laptops and accounts for new hires, to day-to-day helpdesk support, to securely decommissioning devices and access when employees leave.<br> The person in this role will work closely with onboarding and offboarding, will serve as the primary point of contact for all end-user IT needs across the company, and will play a key role in helping maintain SOC 2 certification.<br> Key Responsibilities Onboarding &amp; Offboarding (HR Systems Support) Partner with HR/People Operations on every new hire, transfer, and termination to ensure IT tasks are completed on schedule.<br> Create, configure, and deactivate user accounts across company systems (e.<br>g., Microsoft 365, Slack, Teams, HRIS-linked tools) as part of onboarding and offboarding.<br> For systems managed internally by Dispatch employees, notify the designated internal system owner when an employee is being onboarded or offboarded so access can be added or removed on schedule, and track that each notification is acted on.<br> Maintain an accurate, up-to-date record of who has access to which systems, and audit that terminated employees' access has been fully removed from all systems.<br> Coordinate first-day-ready setup for new hires: hardware, accounts, credentials, and a welcome/orientation walkthrough of company systems.<br> Device &amp; Hardware Lifecycle Management Provision laptops and equipment for new hires and as replacement/upgrade needs arise for existing employees.<br> Research, recommend, and assist HR/Finance with purchasing laptops and other hardware, including vendor comparisons and quotes.<br> Maintain an inventory of company-owned devices, including assignment history, warranty status, and lifecycle/refresh planning.<br> Image, configure, and enroll new devices in company device management/MDM tools prior to distribution.<br> Manage return, wipe, and redeployment of devices from departing employees.<br> Helpdesk &amp; End-User Support Serve as the first point of contact for employee IT tickets and requests (e.<br>g., WiFi connectivity issues, password resets, account lockouts, hardware/software troubleshooting).<br> Triage, track, and resolve tickets in a timely manner, escalating to specialized vendors or Dispatch's engineering team when needed.<br> Provide basic training/guidance to employees on company systems and IT best practices.<br> Security, Patch &amp; Compliance Monitoring Monitor company devices for outstanding software/OS updates and push patch notifications to keep all endpoints current.<br> Monitor endpoint/device management tools to detect when a company-owned device appears to have become a personal device (e.<br>g., ownership or enrollment status change) and take steps to bring it back into compliance or remove it from company systems.<br> Monitor security alerts and triage findings; provide initial incident response support and escalate critical threats to the engineering team as needed.<br> Send remote lock or wipe commands to company devices as needed for terminations, lost/stolen equipment, or security incidents.<br> Support company security tools already in place (e.<br>g., endpoint protection, password management) and respond to related alerts.<br> Systems Administration &amp; Vendor Coordination Administer and support 20+ business-critical applications, including day-to-day administration, access provisioning, and user support.<br> Serve as the point of contact for third-party vendors that support specific systems, ensuring smooth vendor coordination and issue escalation.<br> Maintain documentation of system configurations, access procedures, and IT processes.<br> SOC 2 Compliance Support Support Dispatch's SOC 2 certification effort by helping implement and document the technical controls auditors expect (access controls, onboarding/offboarding evidence, device encryption and patch status, password/MFA policies, backup and monitoring configurations).<br> Own ongoing evidence collection for IT-related controls — access reviews, termination checklists, patch/vulnerability reports, device inventory, and security monitoring logs — and keep it organized for audit periods.<br> Partner with leadership, HR, and any outside compliance/audit consultants to close gaps identified during SOC 2 readiness assessments and respond to auditor requests.<br> Help maintain IT security policies and procedures (access control, acceptable use, incident response, asset management) required for SOC 2, and keep them current as systems change.<br> Conduct periodic access reviews across company systems to confirm permissions match current employment status and role, flagging and remediating discrepancies.<br> Support the annual (or ongoing) SOC 2 audit cycle once certified, including recurring evidence requests and control testing.<br> Experience in an IT support, systems administration, or helpdesk role, ideally supporting a company of similar size.<br> Hands-on experience with Microsoft 365 administration and endpoint/MDM tools.<br> Experience with onboarding/offboarding processes and coordinating access changes across multiple systems and stakeholders.<br> Familiarity with password management tools, security awareness platforms, and endpoint protection tools.<br> Experience supporting SOC 2 (or similar compliance framework, e.<br>g., ISO 27001) readiness or audits, including evidence collection and control documentation — direct SOC 2 audit experience strongly preferred.<br> Strong communication skills and comfort working directly with non-technical employees and HR/People Operations.<br> Ability to manage competing priorities and tickets independently with minimal supervision.<br> Preferred: Experience with GDC or other global shared service centers managing end-user IT support across distributed teams.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.<br>Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!</p><br><p><u>Employee Contract Type:</u></p><br>Local - Fixed Term Employee (Fixed Term)<p><u>Job Description:</u></p><br><p><b>Purpose:</b></p><br><ul><li>to ensure cash, commodity food and any other program compliance with WV global standards, donor regulations, sector best practices and audit recommendations.</li><li>for establishing control mechanisms within the Response portfolio to ensure strict adherence to regulations.</li><li>to work closely with all projects leads to build their capacity in meeting key global standards and audit regulations across their projects.</li><li>lead reconciliation processes on a monthly basis across all grants and compile all necessary internal and external reports.</li><li>Lead on all DMT reports and ensure all supporting documents are available.</li></ul><p><b><span>Key Responsibilities:</span></b></p><br><ul><li>Review WV and donor standards and determine the financial and programmatic risk levels across all cash, commodities, food and livelihood projects under the portfolio;</li><li>Develop a clear long term sustainable strategy for managing the identified risks, in clear compliance with WV global standards and previous audit recommendations.</li><li>Conduct review of proposal package to ensure compliance and consistency from an operational view.</li><li>Ensure the standardization of processes and SOPs across different areas.</li><li>Imbed risk management strategies within the process flows and SOPs per grant. Ensure clear control mechanism are in place to adhere to the risk management plan; support the project in the establishment of the SoPs and bring an external eye review.</li><li>Act as a focal point for the Cash and Livelihood portfolio for any external/internal audit mission by leading audit prep spot-checks and ensure projects operate in line with the established control mechanisms and SOPs,</li><li>Ensure all projects are closed out in line with WV global standards. Obtain all necessary sign off before project closure;</li><li>Ensure that all stock (commodities, cards, pins, in kind commodities) are managed and stored in line with global standards and donor regulations.</li><li>Review supporting documents provided by local partners as a means of verification for service delivery or payment issuance;</li></ul><ul><li>Compile and analyze cash, commodities food and livelihood project information (including ATM usage reports, bank statements, warehouse reports, distribution records, student attendance records, cash for work beneficiary count, HH payment list…) in order to complete a full programmatic reconciliation on a monthly basis;</li><li>Monitor the&nbsp; the&nbsp; physical inventory exercise that is being conducted by the compliance and reporting officer for all stock under the portfolio on a monthly basis. Ensure the stock, loss claim and asset registers are updated; Act as a focal point for any inquiry related to the stock management.</li><li>Liaise with internal and external stakeholders in order to obtain timely and accurate supporting documents which will enable reconciliation and reporting.</li><li>Lead on the DMT reporting and act as the accountable person and main focal point in the Portfolio in terms of DMT reporting: (i) Establish a mechanism which will enable rapid and accurate authentication preparation of monthly, quarterly and yearly internal and external reports. (ii) Liaise with other departments (Finance, RAM, M&amp;E, Technical Specialist) in order to obtain their inputs on the reports, (iii) Ensure Reports are&nbsp; compliant with the approved templates and linked to all supporting documents and audit ready. (iv) Ensure that all reports are uploaded on Disaster Grant database, (v) Regular coordination with DMT Reporting and Information Management Unit for any updates related to reporting requirements</li><li>Establish a mechanism, which will enable rapid and accurate authentication preparation of monthly, quarterly and yearly internal and external reports.</li><li>Compile reports/information/data from project coordinators and conduct review and deduplication and provide accurate data to feed in the different internal and external reporting templates.</li></ul><ul><li>Establish a clear, chronological and secure hard and soft copy record filing system across the portfolio. Ensure compliance with the filing system across all projects within the portfolio;</li><li>Liaise with other project coordinators within the Cash and Livelihood Portfolio and other Portfolios in WV Lebanon in order to create synergies and standard systems across the portfolio project by sharing lessons learned, experiences, observations and challenges.</li><li>Provide leadership to the team by mentoring, coaching, and provision of in-house or external training staff to ensure efficiency and high-quality deliverables.</li><li>Establish and maintain a clear communication system with staff which allows for regular: a) progress tracking; b) task assignment; c) problem solving; d) on-the-job capacity building;</li></ul><ul><li>Provide capacity building to all portfolio staff to ensure:</li><li>Heightened awareness of all cash, commodities and food global standards;</li><li>Auditing process and regulations;</li><li>Reporting and recording standards;</li></ul><ul><li>Attend trainings locally and internationally.</li><li>Attend and participate in WVL’s spiritual nurture and other organizational events.</li><li>Responsible of own security and actively contribute to a positive security culture.</li><li>Abide by the security policies and procedures and report any incidents or breaches to line manager and / or security manager.</li><li>Perform other duties as assigned by the Line Manager.</li></ul><p><b>Minimum Requirements:</b></p><br><ul><li>Bachelor’s degree in Business Administration, Data Management or any related field.</li><li>2-4 experience in similar position<br>Experience in auditing cash, commodity and food grants;</li><li>Ability to write reports in a very good level of English and Arabic.</li><li>The position is 95% office based and 5% field based. The position holder will be expected to be available on last minute calls, flexible in working hours and willing to work weekends and holidays as the need arises.</li><li>Ability to work extra hours whenever required in emergency situations and as situation demands.</li></ul><p><b>As a Christian organisation, World Vision is founded on the biblical principles that women and men, girls and boys are created in the image of God, and of Jesus’ love for all people without discrimination. This means that we recognise and affirm the equal worth, dignity and rights of women, men, girls and boys with and without disability and all applicants will be considered for employment without attention to race, colour, religion, sexual orientation, gender identity, national origin, or disability status.</b></p><br><p><u>Applicant Types Accepted:</u></p><br>Local Applicants Only </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>The Position:</strong></p><br><p>Under the direct supervision of the Sexual and Reproductive Health Specialist, Lebanon office the intern will support the SRH team fulfilling below tasks:</p><br><ul> <li>Assist in monitoring the GlobeMed-implemented secondary care program at governmental hospitals by analyzing patient data and beneficiary satisfaction surveys&nbsp;</li> <li>Coordinate field visits to governmental hospitals, facilitating direct consultations and meetings with healthcare providers, hospital administrators, and beneficiaries.</li> <li>Track and follow up on administrative workflows for the UNFPA secondary care program –</li> <li>Support monitoring the progress of SRH projects and interventions by tracking reporting deadlines, ensuring the completeness of monitoring sheets, and consolidating routine programmatic data.</li> <li>Provide administrative and logistical support for SRH and GBV-SRH training sessions, including managing registrations, coordinating venues/virtual platforms, and compiling participant feedback.</li> <li>Facilitate the logistics, and administrative processes for workshops, meetings, and conferences.</li> <li>Gather and compile SRH-related information and data, conducting basic analyses as requested.</li> <li>Provide day-to-day support to the SRH team on administrative and operational tasks as needed.</li></ul><p>A work-plan with achievements for the duration of the Internship and learning opportunities will be agreed upon. Periodic progress meetings will lead to a beneficial environment for the Intern enhancing her/his skills and capacity in areas related to UNFPA’s mandate.</p><br><p><strong>About UNFPA and How You Can Make a Difference:</strong></p><br><p>UNFPA is the lead United Nations agency for delivering a world where every pregnancy is intended, every childbirth is safe, and every young person's potential is fulfilled. The UNFPA Strategic Plan for 2026-2029 articulates the organization’s response to a complex global environment, providing a roadmap for resilience and renewal. It is designed to accelerate the implementation of the Programme of Action of the International Conference on Population and Development (ICPD) and the achievement of the Sustainable Development Goals by 2030. This mandate is pursued through a focus on four interconnected outcomes: ending the unmet need for family planning; ending preventable maternal deaths; ending gender-based violence and harmful practices; and adapting to demographic change through evidence and rights-based policies.</p><br><p><strong>You would be responsible for:</strong></p><br><p>The intern will fulfill a combination of data-driven analytical assignments and professional coordination support:</p><br><ul> <li><strong>Patient Data Analytics:&nbsp;</strong>Conduct robust data extraction, cleaning, and quantitative analysis of beneficiary and patient datasets received from the GlobeMed platform across participating governmental hospitals. Identify key epidemiological and demographic trends, hospital utilization rates, and operational gaps. Support in literature review and data analysis for SRH topics</li> <li><strong>Satisfaction Survey Management:&nbsp;</strong>Systematically compile, process, and follow up on the results of beneficiary satisfaction surveys. Perform analysis on patient feedback to measure quality of care and identify areas requiring immediate intervention or adjustments.</li> <li><strong>Evidence-Based Reporting:&nbsp;</strong>Formulate high-quality summary reports, presentations, and statistical briefs based on findings from patient data and surveys to inform the SRH team's strategic response and support the overarching goal of reducing maternal and newborn morbidity and mortality.</li> <li><strong>Stakeholder Coordination:&nbsp;</strong>Assist the SRH Specialist in maintaining active communication pipelines and coordination mechanisms with the supported governmental hospitals and designated Globemed operational focal points. Support UNFPA SRH team in organizing workshops, meetings, conferences, etc</li> <li><strong>Monitoring &amp; Documentation Support:&nbsp;</strong>Schedule regular programmatic calls, stakeholder updates, and field monitoring visits. Responsible for ensuring accurate documentation of meeting minutes, tracking program milestones, and systematically following up on agreed action points. Support monitoring of SRH training program and ensure proper documentation</li></ul><p><strong>Qualifying for an Internship</strong></p><br><p>An intern must meet the following educational and other eligibility requirements:</p><br><p><u>Educational requirements</u></p><br><p>a. Enrolled or recently graduated with a Master’s in Public Health, preferably with a concentration in epidemiology/ biostatistics .&nbsp;</p><br><p><u>Other eligibility requirements</u></p><br><p>b.&nbsp;Demonstrate interest in the field of development, public health, or reproductive health</p><br><p>c. Demonstrate written and spoken proficiency in (English and Arabic)&nbsp;</p><br><p>d. Demonstrate ability to adapt to new environments and to establish and maintain good working relations with individuals of different cultural backgrounds.</p><br><p><strong>Have:</strong></p><br><p><strong>Technical Skills: </strong>Proven academic or practical experience working with data analysis tools and software (e.g., Excel) and generating clean statistical summaries.</p><br><p><strong>Core Competencies:&nbsp;</strong>Analytical, conceptual, and technical writing skills; ability to translate numerical trends into clear narrative takeaways.</p><br><p><strong>Interpersonal Skills:&nbsp;</strong>Demonstrated initiative, sound judgment, high accountability, and the ability to work effectively as part of a multicultural team. Prior experience volunteering or working with development or public health agencies is a strong asset.</p><br><p><strong>Learning Elements:</strong></p><br><p>Upon completion of the assignment, and depending on its duration, the Intern will gain the following knowledge assets:</p><br><ol> <li>Increased understanding of the UNFPA and the Programme Division within UNFPA</li> <li>Understand the UNFPA mandate and policies, including regional set-up&nbsp;</li> <li>Understand and familiarize with UNFPA Governance and Executive Board&nbsp;</li> <li>Understand UNFPA programme design and delivery mechanisms</li> <li>Understand the dynamics of operational and programme support and communications to the field, and at the level of HQ</li> <li>Learn UN technical language, working procedures, and coordination mechanisms&nbsp;</li> <li>Write and formulate substantive documents</li> <li>Network with UN colleagues&nbsp;</li> <li>Work experience as a team member in a multicultural setting</li></ol><p><strong>Financial Aspects:</strong></p><br><p>Interns do not receive a salary or any other form of remuneration from UNFPA. The costs associated with an intern's participation in the programme must be assumed either by the nominating institution, which may provide the required financial assistance to its students, or by the students themselves, who will have to meet living expenses as well as make their own arrangements for accommodation, travel and other requirements. However, they receive a stipend to help cover basic daily expenses related to the internship, if not financially supported by any institution or programme, such as a university, government, foundation, or scholarship programme. The stipend is based on the intern’s agreed place of work, which may be different from the duty station of the hiring office in cases of remote arrangements.&nbsp;</p><br><p>In addition, applicants must have medical insurance for the duration of the internship. Proof of insurance will need to be submitted before the internship begins. UNFPA does not provide medical insurance for interns.&nbsp;</p><br><p><strong>UNFPA Work Environment:</strong></p><br><p>UNFPA provides a work environment that reflects the values of gender equality, diversity, integrity and healthy work-life balance. We are committed to ensuring gender parity in the organization and therefore encourage women to apply. Individuals from the LGBTQIA+ community, minority ethnic groups, indigenous populations, persons with disabilities, and other underrepresented groups are highly encouraged to apply. UNFPA promotes equal opportunities in terms of appointment, training, compensation and selection for all regardless of personal characteristics and dimensions of diversity. Diversity, Equity and Inclusion is at the heart of UNFPA's workforce - click&nbsp;here&nbsp;to learn more.</p><br><p><strong>Disclaimer:</strong></p><br><p>UNFPA does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process and does not concern itself with information on applicants' bank accounts.</p><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>&nbsp;For every child, the right to a Future Social and Behaviour Change in UNICEF is a cross-cutting programme strategy that analyses and addresses the cognitive, social and structural determinants of individual practices and societal changes in both development and humanitarian contexts. SBC uses the latest in social and behavioral sciences to understand people, their beliefs, their values, the socio-cultural norms and the economic and institutional contexts that shape their lives, with the aim of engaging them and increasing their influence in the design of solutions for change. SBC brings social and behavioral evidence generation together with participation in community-led and human-centered processes. SBC is at the core of UNICEF s mandate, with corporate results across sectors revolving around behaviors like immunization, feeding practices, learning, hygiene, and positive discipline, as well as transformations across sectors needed to make societies more inclusive, equitable and peaceful. UNICEF Lebanon operates in a complex, protracted multi crisis context affecting children, adolescents, and their families. The country programme focuses on delivering equitable and sustainable results across key sectors (Health, Nutrition, Education, Child Protection, WASH, Social Policy, and Youth) through integrated humanitarian and development programming. Priorities include increasing access to and demand for essential services, reducing inequities, strengthening national systems, and enhancing community engagement, accountability, and emergency preparedness. The SBC Section plays a cross cutting role in supporting these objectives by addressing behavioural and social drivers that influence programme outcomes. SBC contributes to improving service uptake and quality of results through evidence generation, community engagement, and integration of behaviourally informed approaches across sectors. In Lebanon s context, marked by social norms, misinformation, and barriers to trust and access. SBC is a key enabler of programme effectiveness and accountability. How can you make a difference? Under the general guidance of the SBC Specialist Section and in close coordination with Sectoral and Cross Sectoral Specialists and Officers, you contribute to and are responsible for the design, management, monitoring, and evaluation of evidence based, inclusive, and innovative SBC strategies in support of the country programme. Summary of key functions/accountabilities: • Generate and utilize research, data, and evidence to inform the design, measurement, and monitoring of SBC programs and outcomes in both development and emergency contexts and to build the evidence base for SBC. • Design, plan and implement SBC activities that are backed by social and behavioural evidence and strong engagement and participation mechanisms in both development and humanitarian contexts.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Education</strong> : A university degree (Bachelor s or higher) in a social and behavioral science, including sociology, social work, educational studies, anthropology, communication studies/communication for development, psychology and/or related field is required.</li><li><strong>Work Experience</strong> : A minimum of two years of progressively responsible professional experience is required in Social and Behaviour Change (SBC), communication for development, or social development programme planning and implementation.</li><li>Candidates should demonstrate experience in designing or implementing evidence-based SBC interventions, working with communities and partners to address behavioural and social barriers, and contributing to programme monitoring and reporting in multi-sectoral contexts.</li><li>Strong understanding of SBC principles is required, including the ability to identify priority behaviours, analyse behavioural drivers, and support the design of SBC strategies and community engagement approaches; and any other related fields.</li><li>Skills in behavioural analysis, evidence generation, SBC strategy design, community engagement, stakeholder coordination, and resource mobilization are required.</li><li><strong>Language Requirements</strong> : Fluency in English and Arabic is required.</li></ul><p><strong>Desirables</strong> :</p><ul><li>Language: Knowledge of another official UN language (Chinese, French, Russian or Spanish) is an asset.</li><li>Familiarity with behavioural insights, human-centred design, and accountability to affected populations mechanisms is considered an asset.</li><li>Experience with UN agencies or international organizations and in humanitarian or complex settings is desirable, along with exposure to formative research, social listening, or capacity building.</li><li>Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.</li></ul><p>For every Child, you demonstrate...</p><p>UNICEF's Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values</p><p>UNICEF competencies required for this post are (1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others Familiarize yourself with our competency framework and its different levels.</p><p>This position has been assessed as an elevated risk role for Child Safeguarding purposes as it is either a role with direct contact with children, a role that works directly with identifiable children's data, a safeguarding response role, or an assessed risk role. Additional vetting and assessment for elevated risk roles in child safeguarding (potentially including additional criminal background checks) apply.</p><p>UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status. UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF . Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.</p><p>UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially. UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.</p><p><br></p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Background&nbsp;</strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br> Lebanon continues to face complex and overlapping crises, including profound socioeconomic hardship, structural challenges, and the burden of hosting large refugee populations. Women and girls remain disproportionately affected by heightened risks of Gender-Based Violence (GBV) and reduced access to essential Sexual and Reproductive Health (SRH) services.&nbsp;</p><br><p>To respond to these critical needs, UNFPA Lebanon operates across the country in close collaboration with the government, local implementing partners, and key donors. Sustaining and scaling UNFPA’s life-saving interventions requires engaging a wider array of stakeholders. Effective strategic communication, partnership development, and evidence-based advocacy are vital to articulating UNFPA's value proposition, demonstrating impact, and securing the resources necessary to support vulnerable women and girls. To achieve this, UNFPA Lebanon is seeking a qualified National Individual Consultant for Impactful Partnership Communication on a part-time basis for 6 months to drive strategic relationship-building and resource generation across the country office's portfolio.</p><br><p><strong>Scope of work</strong></p><br><p>Working on a over 6 months, the consultant will carry out the following key tasks:</p><br><p>A. Dedicated Mustaqbali Khayari Joint Programme Communication &amp; Visibility Plan&nbsp;</p><br><p>The consultant will be responsible for executing the C&amp;V plan for the joint UNFPA-UNICEF programme funded by the Embassy of Sweden:</p><br><ul> <li>Participatory Branding &amp; Visual Identity: Lead "design brainstorming workshops" with adolescent girls at SDCs to co-create the Mustaqbali Khayari brand identity (logo variations, color palette, icons) ensuring it is integrated alongside official partners and logos.</li> <li>Physical Visibility Materials: Coordinate the design, production, and dissemination of visibility materials to all supported centers, including branded banners and vests for implementing partners.</li> <li>Campaign-Aligned Social Media: Produce at least one high-engagement social media post per quarter (e.g., carousels, custom visuals) aligned with key international dates (March 8, June 19, August 12, October 11, and the 16 Days of Activism). Ensure the donor is tagged/mentioned on all online posts and facilitate pre-clearance approvals with the Embassy of Sweden prior to posting, as well as coordination with UNICEF.&nbsp;</li> <li>Impactful Storytelling (Multimedia): Produce 2 impact videos and 2 written Human Interest Stories (HIS) to highlight the life-changing impact of implemented activities for publication on UNFPA/UNICEF social media channels.</li> <li>Monitoring &amp; Reporting: Track reach, engagement, and sentiment analytics for all content, synthesizing this data into a comprehensive section for outcome-based annual reporting.</li></ul><p>B. Partnership communication strategies</p><br><p>In addition to the Mustaqbali Khayari portfolio, the consultant will manage ongoing visibility and content generation for UNFPA Lebanon's communication strategies for partnerships and donors.</p><br><ul> <li>Facility Visibility &amp; Partner Branding: Coordinate and oversee the installation of branded materials and plaques across supported facilities (PHCs, SDCs, and WGSSs) in Lebanon, ensuring strict adherence to the specific branding and visibility guidelines of selected partners.</li> <li>Weekly Audiovisual Posts: Produce, edit, and publish at least 1 weekly audiovisual post, generating consistent, high-quality content (short video clips, photo stories) that highlights field activities, life-saving outcomes, and donor partnerships.</li> <li>Branding Audit &amp; Quality Control: Conduct regular compliance checks during field visits to ensure logos are correctly displayed across all physical spaces and digital collateral produced by local implementing partners.</li> <li>General Impact Documentation: Support the ongoing documentation of UNFPA’s broader humanitarian response in Lebanon, ethically collecting stories and visuals from the field that demonstrate the direct outcomes of partnerships.&nbsp;</li> <li>Event &amp; Visit Support: Organize and support donor events, high-level field visits, and strategic engagement initiatives aimed at existing, prospective, and individual donors to demonstrate UNFPA’s operational footprint and field-level impact.&nbsp;</li> <li>Briefing &amp; Advocacy Materials: Prepare, package, and disseminate high-quality briefing notes, factsheets, partner profiles, and pitch materials tailored for partner engagement and high-level advocacy meetings.&nbsp;</li> <li>Proposal &amp; Investment Case Support: Draft and refine narrative proposals, concept notes, and return-on-investment briefs for UNFPA's core priorities.&nbsp;</li></ul><p><strong>Duration and working schedule</strong>&nbsp;</p><br><p><u>Duration</u>: 6 months (16 days a month).</p><br><p><u>Timeframe</u>: Month 1 to Month 6&nbsp;</p><br><p><strong>Place where services are to be delivered&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</strong></p><br><p><u>Base</u>: Beirut, Lebanon (UNFPA Lebanon Country Office ).</p><br><p><u>Field Travel</u>: Occasional field visits to supported facilities (PHCs, SDCs, WGSSs) across Lebanon. UNFPA will support transportation (e.g., Tripoli, Akkar, Bekaa, South) for content collection and visibility monitoring.</p><br><p><strong>Delivery dates and how work will be delivered (e.g. electronic, hard copy etc.)&nbsp;&nbsp;</strong></p><br><p>All documents will be shared in English and/or Arabic in electronic format by the consultant with UNFPA to be reviewed by the technical team (up to 2 rounds of feedback).</p><br><p>Payments will be disbursed in three (3) tranches based on the endorsement of monthly deliverables:</p><br> <strong>Milestones</strong> <strong>Key Deliverables &amp; Timeframe</strong> <strong>Target Date</strong> <strong>Payment %</strong> <br> Implementation of Phase 1 SIDA visibility plan <p>• Inception report/visibility plan and content calendar.</p><br> <p>• Participatory branding workshops at SDCs completed within 4 weeks from start.</p><br> <p>• Delivery of <strong>8 weekly AV donor posts</strong> (2/month across selected donors</p><br> <p>• Visibility materials distributed to Joint Programme supported centers.</p><br> <p>• 1 donor engagement organized: field visit/briefing</p><br> End of Month 2 <p><strong>(30%)</strong></p><br> <br> <strong>Production of donor communication products&nbsp;</strong> <p>• Delivery of <strong>8 weekly AV donor posts</strong>.</p><br> <p>• <strong>1 written Human Interest Story</strong> + <strong>1 Impact Video</strong> produced.</p><br> <p>• <strong>1 Series Human Interest Story</strong> submitted.</p><br> <p>• 1 donor engagement organized: field visit/briefing</p><br> <ul> <li>1 briefing and advocacy material/report</li> </ul> End of Month 4 <strong>(35%)</strong> <br> <strong>Production of final batch of visibility plan and final monitoring report&nbsp;</strong> <p>• Delivery of <strong>8 weekly AV donor posts</strong> (completing weekly commitment).</p><br> <p>• <strong>1 written Human Interest Story</strong> + <strong>1 Impact Video</strong> produced.</p><br> <p>• Materials produced to feed into the 16 days of Activism.</p><br> <p>• Final Communication Impact &amp; Analytics Report submitted.</p><br> <p>• 1 donor engagement organized: field visit/briefing</p><br> <ul> <li>1 briefing and advocacy material/report</li> </ul> End of Month 6 <strong>(35%)</strong> <br> <p><strong>Monitoring and progress control, including reporting requirements, periodicity format and deadline</strong></p><br><p>Weekly alignment check-ins with the UNFPA Lebanon Communications Specialist and Head of programme on the partnership engagements.</p><br><p><strong>Supervisory arrangements &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</strong></p><br><p>Direct Supervisor is under the UNFPA Lebanon Communications Specialist, with a dotted line to the UNFPA Lebanon Head of Programmes.</p><br><p><strong>Expected travel&nbsp;</strong></p><br><p>Occasionally at field location within Lebanon</p><br><p><strong>Required expertise, qualifications and competencies, including language requirements</strong></p><br><ol> <li>Education&nbsp;</li></ol><p>&nbsp;Master's in Communications, Journalism, Public Relations, Digital Media, or related social sciences.</p><br><p>&nbsp; &nbsp; &nbsp; &nbsp; 2. Experience</p><br><ul> <li>Minimum 4 years of experience in impactful communications, multimedia storytelling, and social media management in Lebanon</li> <li>Demonstrated experience working with humanitarian/development donors and adhering to strict donor branding guidelines.</li> <li>Proven track record in video production, photojournalism, and writing human-interest stories.</li> <li> <p>Experience conducting field visits and ethically collecting content from vulnerable populations (GBV survivors, refugees, youth).<br> &nbsp;</p><br> <p>3. Languages</p><br></li></ul><p>&nbsp;Native Arabic speaker with professional fluency in written and spoken English.</p><br><p><strong>Inputs / services to be provided by UNFPA or implementing partner (e.g support services, office space, equipment), if applicable</strong></p><br><p>UNFPA Lebanon Country Office will facilitate access to project implementation locations and beneficiaries, including transportation outside of Beirut.&nbsp;</p><br><p>The consultant will use their personal laptop/computer.&nbsp;</p><br><p><strong>Other relevant information or special conditions, if any</strong></p><br><p>Individual consultants are invited to submit a CV with a sample of impactful communication developed recently. The submission language should be in English.&nbsp;</p><br><p><strong>UNFPA Work Environment:</strong></p><br><p>UNFPA provides a work environment that reflects the values of gender equality, diversity, integrity and healthy work-life balance. We are committed to ensuring gender parity in the organization and therefore encourage women to apply. Individuals from the LGBTQIA+ community, minority ethnic groups, indigenous populations, persons with disabilities, and other underrepresented groups are highly encouraged to apply. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. UNFPA promotes equal opportunities in terms of appointment, training, compensation and selection for all regardless of personal characteristics and dimensions of diversity. Diversity, Equity and Inclusion is at the heart of UNFPA's workforce - click&nbsp;here&nbsp;to learn more.</p><br><p><strong>Disclaimer:</strong></p><br><p>Selection and appointment may be subject to background and reference checks, medical clearance, visa issuance and other administrative requirements.&nbsp;</p><br><p>UNFPA does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process and does not concern itself with information on applicants' bank accounts.&nbsp;</p><br><p>Applicants for positions in the international Professional and higher categories, who hold permanent resident status in a country other than their country of nationality, may be required to renounce such status upon their appointment.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The consultant is expected to deliver the following outputs: • Inception note and detailed workplan for version 1 of ADA 2.0 development; • Review and provide feedback on the progressively evolving editions of the ADDR as regional baselines; • Successive Iterations/Drafts of version 1 of ADA 2.0, including the Provisional Progress Report and the Provisional Proposed Architecture to member countries. • Executive summary in English; • PowerPoint presentations and briefing materials; • Consolidated bibliography and references database. The completed document shall: • Be submitted in editable MS Word format (*.docx); • Include automatically generated table of contents, list of tables, and figures; • Be thoroughly proofread and referenced; • Respect ESCWA publication and anti-plagiarism requirements. The content of all outputs shall remain the sole property of ESCWA.<br> Work Location<br>Remote<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>Background The Economic and Social Commission for Western Asia (ESCWA) launched the Advancing Digital Cooperation and Development – Arab States Action Programme (ADCD-ASAP) in 2020 to support Arab countries in harnessing digital technologies for sustainable development and accelerating the implementation of the 2030 Agenda for Sustainable Development. The programme aims, among others, to strengthen regional and national digital policy frameworks, promote digital cooperation, and support evidence-based digital development strategies across the Arab region. Within this framework, and under the auspices of the Arab Telecom and Information Technology Council of Ministers (ATICM), and its resolution in December 2020, ESCWA and the League of Arab States (LAS) jointly established a joint project to Develop, Deploy and Constantly Upgrade the Arab ICT Strategy for the region, in the form of an Arab Digital Agenda as strategic living instrument for 10 years. The ADA is not an outcome, it is a journey of constant growth that is meant to cope with any future developments in the technology and related policies; to induce action at different fronts in all facets of technology, through it mechanism and through partnerships with UN bodies and Arab bodies; and to advance progress at member states level that can be measured and monitored. Accordingly, ESCWA and LAS worked with Member States, to co-develop, the Arab Digital Agenda/ICT Strategy (ADA 1.0 / ADAICTS), which serves as a regional strategic vision, compass and action-framework guiding Arab digital development efforts and supporting national digital development agendas, in all digital development areas. The process of co-developing by ESCWA and Member States of the first edition of the ADA took place during 2021-2022, through successive iterations and engagements, with Member States (through the ADA’s Core Research and Technical Cooperation Mechanism (CRTCM), the ADA’s Joint Technical Committee (JTC), the LAS Arab Working Group on Arab ICT Strategy, the LAS Arab Permanent Committee on ICTs, the LAS Arab Executive Bureau all the way up to the Council of Minsters; leading to the adoption of the final version of the 1st edition of the Arab Digital Agenda 2023-2033, by the ATICM on 23 January 2023 and by Arab ECOSOC in 9 February 2023, and by heads of States in 19 May 2023; with the promise of supporting its deployment and the expectation of constant update of the agenda and constant monitoring of member states progress in achieving its goals and targets using the agreed-upon instruments. The first milestone for all of the above will be towards the end of 2027. Overall Timeframes, Milestone and Nature of ADA 2.0 Building on the above, and under the umbrella of the ATICM, ESCWA and LAS are launching the process of co-developing with Member States the Second Edition of the Arab Digital Agenda (ADA 2.0); which is planned to be co-produced during the period of 2026-2027, with a target goal of adopting the second edition of the Arab Digital Agenda in its final form during the ATICM meeting of December 2027/January 2028. Accordingly, and based on the established work modalities, the first version of ADA 2.0 will need to be presented to the ATICM meeting scheduled for December 2026/January 2027. Towards this end, ESCWA is managing, during the second half of 2026, the first phase of ADA 2.0 sub-project to prepare for submitting the first version of the ADA2.0 to the respective LAS Arab Working Group on Arab ICT Strategy that is scheduled to be convened during November/December 2026, and subsequently to the LAS Arab Permanent Committee on ICTs, the LAS Arab Executive Bureau all the way up to the Council of Ministers during December 2026/January 2027. The envisaged ADA2.0 - as a comprehensive regional strategic framework and policy blueprint for digital development in the Arab region over the coming decade, aligned with international and regional digital cooperation priorities - is scheduled for the end of 2027 is planned to have two perspectives: 1-First, looking backward As part of its monitoring role, ADA2.0 will result a report on the progress of member countries in achieving the goals and targets of the ADA during the period between December 2022 and December 2027, namely the “Provisional Progress Report”,, marking the progress in the elapsing five years on the basic scope of ADA1.0, and will be finalized by the end of December 2027. As such, the work during 2026 along this perspective is specifically planned to result in a provisional version of this progress report (in four years only). During 2027, it will be updated in terms of value to reflect the five years; and more importantly, it will also be radically expanded in terms of scope during 2027, as per the second perspective below, producing the first baseline for the expanded scope. Hence, work on this perspective during the second half of 2026 is expected to produce around one third of the final report planned for end of 2027. The rest will be during 2027 benefiting from feedback from the Ministerial Council meeting of December 2026/January 2027. The work on this perspective will be supported by the ongoing third round of the National Digital Development Reviews (NDDRs 3.0), which will be reflected in the the Arab Digital Development Report (ADDR 3.0) that will accompany the ADA2.0 as it accompaniment flagship by the end of 2027. 2-Second, looking forward As part of its future orientation, strategizing and constant update role, ADA2.0 will: a. adapt to be in synch with the latest global mandates inscribed in the latest UNGA Resolution 80/173 of December 2025, and the preceding Global Digital Compact 2024. b. introduce an updated architecture for the basic scope of ADA 1.0 - defined by the 85 Goals, the 69 Targets and the 85 indicators (defined in the first edition of the ADA) c. expand the scope of the original ADA framework to address frontier, emerging and strategic policy areas shaping digital development globally and regionally. ADA2.0 will specifically witness an expanded scope that contains new thematic dimensions and indicators related to: • Artificial Intelligence (AI); • Emerging technologies; • Peaceful uses of outer space and geospatial technologies; • Environmental sustainability and green digital transformation; • Digital postal services and postal sector transformation. d. introduce a new architecture defining the goals and targets of the expanded scope in terms of additional Goals, Targets and indicators (in addition to the existing basic scope defined by the existing five-cluster ESCWA conceptual framework for digital development, which stands as the DNA of the whole process). These updates and expansions are based on the updated Guiding Manuals (GM 2.5)/(GM 3.0), as the common methodological framework underpinning the NDDRs, ADDR and ADA processes; and the Digital Development- Measurement and Monitoring Model (DD-MMM 1.5)/(DD-MMM 2.0), as the common framework for measurement, monitoring and assessment of digital development progress. The associated ESCWA newly produced addendums, developed by ESCWA in consultation with member countries and regional stakeholders during 2025-2026, are currently guiding the process of digital development reviews at national and regional levels during 2026-2027 and are considered an integral part of the envisaged ADA2.0. Hence, the work during 2026 along this perspective is specifically planned to result in a provisional version of the proposed new architecture to member countries, namely the “Provisional Proposed Architecture”, regarding the following aspects that will need to be worked on during 2027:  the new architecture of the expanded scope and the newly introduced addendums, in terms of Goals, Targets and Indicators;  the positioning of the new architecture of the addendums, vis-à-vis the existing architecture of the basic scope.  the sustainability of the Digital Development indicators observatories at the national level.  the periodicity of the next milestones for monitoring progress.  advancing partnerships and alliances between ADA and the partners of various thematic subprogrammes. Hence, work on this perspective during the second half of 2026 is expected to produce around one third of the final version of ADA 2.0 planned for end of 2027. The rest will be during 2027 benefiting from feedback from the Ministerial Council meeting of December 2026/January 2027. Purpose and Objectives of this assignment In summary, the consultancy subject to this assignment aims to support ESCWA and LAS in producing the first version of ADA 2.0, within the following contexts: • The NDDRs 3.0, ADDR 3.0 and ADA 2.0 processes constitute three interlinked components of a single regional policy cycle. o NDDRs 3.0 provides the national evidence base, o ADDR 3.0 provides the regional analytical synthesis, and o ADA 2.0 translates these findings into a regional strategic framework and implementation roadmap for digital development and digital cooperation in the Arab region. • This process is further anchored in United Nations General Assembly resolution 80/173 on the WSIS+20 review, which reaffirms the role of the United Nations regional commissions as regional mechanisms for implementation and follow-up of WSIS outcomes and calls for scaling up policy guidance, technical assistance, capacity-building and partnerships in support of digital development. • ADA 2.0 constitutes the regional strategic policy framework through which Arab countries will operationalize regional commitments related to WSIS+20, the Global Digital Compact, the Pact for the Future, Arab Vision 2045 and the Arab Digital Agenda 2023–2033, while contributing to the implementation of Arab Vision 2045 through digital development, digital cooperation and digital transformation pathways. The main objective of this consultancy is to support ESCWA and LAS in the preparation, drafting, and refinement of the first version of ADA 2.0, building on: • ADA 1.0 outcomes and lessons learned; • Findings emerging from NDDRs 3.0 and ADDR 3.0; • Capacity Building programme for National Focal Points intended for July 2026 • The additional five addendums of the expanded scope of the Conceptual Model • The updated Guiding Manual (GM 2.5 / GM 3.0), as the common methodological framework underpinning the NDDRs, ADDR and ADA processes; and the Digital Development - Measurement and Monitoring Model (DD-MMM 1.5 / 2.0), as the common framework for measurement, monitoring and assessment of digital development progress; and their associated addendums; • Contributions from Arab countries, regional organizations, UN agencies, and technical experts. The consultant shall contribute to the development of successive iterations of version 1 of ADA 2.0, including its strategic framework, implementation approach, monitoring framework, and regional cooperation dimensions, with explicit attention to digital cooperation, digital governance, digital diplomacy, the formulation of regional positions in global digital processes, and multistakeholder engagement modalities. Duties and Responsibilities Under overall guidance and supervision of Chief of ESCWA ICT Policies Section, and Programme Lead of the ADA, and in close collaboration with the Programme Management Officer and ESCWA substantive focal point for this consultancy, the consultant will conduct the following tasks: Strategic and Substantive Work a) Review ADA 1.0, related ESCWA/LAS documentation, NDDRs 3.0 findings, ADDR 3.0 preliminary outputs, and relevant international and regional digital policy frameworks, including WSIS+20, the Global Digital Compact, the Pact for the Future, United Nations General Assembly Resolution A/RES/80/173, Arab Vision 2045 and the Arab Digital Agenda 2023–2033. b) Review the updated Guiding Manual (GM 2.5 / GM 3.0), as the common methodological framework underpinning the NDDRs, ADDR and ADA processes; and the Digital Development- Measurement and Monitoring Model (DD-MMM 1.5 / 2.0), as the common framework for measurement, monitoring and assessment of digital development progress; and the related addendums. c) Support the development of baselines, comparative analysis, and synthesis of findings emerging from NDDRs 3.0 and ADDR 3.0 during the early phases of the assignment, to inform the strategic priorities, indicators, implementation approach, and monitoring framework of ADA 2.0. d) Coordinate and undertake the substantive formulation and structuring of version 1 of ADA 2.0, including the development and refinement of its successive iterations, strategic priorities, objectives, and implementation components. e) Integrate and mainstream emerging and cross-sectoral priorities within version 1 of ADA 2.0 to ensure its relevance and responsiveness to evolving regional and global digital development trends, including those related to the addendums: • Artificial Intelligence; • Emerging technologies; • Peaceful use of outer space and geospatial technologies; • Environmental sustainability and green digital transformation; • Role of postal sector in digital development/Digital postal services. f) Ensure alignment between version 1 of ADA 2.0, NDDRs 3.0, and ADDR 3.0 findings, and the progressively evolving regional baselines, including corresponding goals, targets, indicators, and actions. g) Contribute to the refinement of strategic priorities, implementation pillars, action plans, indicators, monitoring frameworks, and regional cooperation mechanisms. h) Ensure that ADA 2.0 monitoring framework builds upon the Digital Development - Measurement and Monitoring Model (DD-MMM 2.0), including baselines values, indicators definitions, measurement approaches and reporting modalities while maintaining consistency with relevant NDDRs 3.0 and ADDR 3.0 indicators and findings. i) Review and update strategic content related to digital governance, implementation, monitoring and evaluation, financing mechanisms, institutional coordination, digital cooperation and digital diplomacy. Research j) Undertake desk research, policy analysis, benchmarking exercises, and literature reviews related to regional and international digital agendas and technology governance. k) Maintain a comprehensive bibliography and reference database. l) Coordinate closely with the ESCWA consultant and the team working on the development of the ADDR3.0 and GM3.0 to ensure alignment and consistency of findings, indicators, baselines and regional digital development narratives, as well as with designated national consultants, national focal points, LAS Arab Working Groups, and relevant regional mechanisms, including the Digital Cooperation and Development Forum (DCDF), the Arab Internet Governance Forum (Arab IGF), the Arab High-Level Forum on WSIS and the 2030 Agenda (Arab WSIS Forum), as well as relevant regional and international organizations, as needed. m) Compile and harmonize contributions received from Arab countries and participating organizations. n) Participate in and contribute substantively to technical meetings, workshops, consultations, expert group meetings, policy deliberations and multi-stakeholder engagement processes related to version 1 of ADA 2.0. o) Support regional consultations, policy dialogue processes, expert meetings and consensus-building activities related to digital development, digital cooperation and emerging digital policy issues. p) Analyze and integrate outcomes emerging from relevant regional and global digital governance, digital cooperation, and digital development processes, including their implications for ADA 2.0 priorities, regional cooperation mechanisms, and implementation pathways. q) Support joint technical coordination among ADA 2.0, ADDR 3.0 and NDDRs 3.0 workstreams to align the emerging regional baseline with ADA goals, targets, indicators and actions. Drafting and Consultation Process r) Prepare and revise successive iterations of version 1 of ADA 2.0 based on ESCWA, LAS, and stakeholders feedback. s) Contribute to the development of presentation materials, executive summaries, and briefing notes. t) Ensure that version 1 of ADA 2.0 incorporates gender equality, youth empowerment, inclusion of persons with disabilities, and inclusive digital development principles in line with ESCWA publication standards. u) Ensure that all outputs are evidence-based, properly referenced, and aligned with ESCWA editorial and publication standards.<br> Qualifications/special skills<br>Master's degree in ICT, digital development, public policy, international development, or related fields is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 15 years of professional experience in ICT for development, digital transformation, digital policies and strategies, Internet governance, or related areas is required. Experience in digital governance, digital cooperation, Internet governance, AI governance and multilateral digital policy processes is required. Proven experience in drafting regional digital agendas, ICT strategies, or digital development reports is required. Extensive knowledge of digital development issues in the Arab region is required. Demonstrated experience working with international and regional organizations is required. Familiarity with ESCWA digital development work, including ADA, NDDRs, and ADDR processes, is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in written and spoken Arabic and English is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>