وظائف لخريجي كلية التجارة انجليزى في لبنان

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> *Role Overview*<br> We're looking for a detail-oriented E-Commerce Accountant to manage our day-to-day financials, reconcile multi-channel revenue streams, and keep our books clean across all markets. You'll be the financial backbone of a high-volume COD and digital payments operation.<br> <br> *Key Responsibilities*<br> <br> • Record and reconcile daily sales and revenue across all Shopify stores (UAE, KSA, Iraq, Lebanon, Jordan)<br> • Manage and reconcile COD cash collections — coordinate directly with fulfillment centers in Iraq, Lebanon, and Jordan to track cash boxes, confirm collected amounts, and flag discrepancies<br> • Reconcile digital payment channels in UAE and KSA: Stripe, Tamara (BNPL), and Tabby (BNPL) — accounting for platform fees and settlement timelines for each<br> • Track and categorize Meta advertising costs per country<br> • Maintain accurate books on QuickBooks (Online or Desktop)<br> • Prepare weekly and monthly P&amp;L reports per market<br> • Monitor and account for COD failure/return rates<br> • Manage accounts payable: suppliers, fulfillment partners, and service providers<br> • Assist with VAT compliance in UAE and KSA<br> • Flag cash flow risks and provide actionable financial summaries to management<br> <br> *Requirements*<br> <br> • 2+ years of accounting experience, preferably in e-commerce or retail<br> • Hands-on experience with QuickBooks (mandatory)<br> • Familiarity with Shopify reports and order data (mandatory)<br> • Understanding of COD operations and fulfillment center reconciliation<br> • Experience with payment gateways (Stripe, Tamara, Tabby) and their fee structures is a strong plus<br> • Proficient in Excel / Google Sheets<br> • Strong attention to detail — you'll be handling multi-currency, multi-country financials<br> • Arabic and English proficiency preferred<br> <br> *What Makes This Role Unique*<br> You won't just be bookkeeping — you'll be managing real cash flowing through fulfillment centers across 5 countries, reconciling BNPL platforms, and giving leadership the financial clarity they need to make fast decisions.<br> <br> *Location:* Remote / Hybrid<br> *Reports to:* Founder<br> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">• *QuickBooks* — chart of accounts setup, journal entries, bank reconciliation, reporting<br> • *Shopify Finance* — reading payout reports, reconciling orders, refunds, and discounts per store<br> • *COD Reconciliation* — experience tracking cash-on-delivery collections through third-party fulfillment centers; ability to match dispatch vs. delivered vs. collected amounts<br> • *Payment Gateway Accounting* — understanding how Stripe, Tamara, and Tabby settle funds, deduct fees, and handle refunds/chargebacks<br> • *Multi-Country Bookkeeping* — comfortable working across different currencies (USD, AED, SAR, IQD, LBP, JOD) and consolidating into a single reporting currency<br> • *Ad Spend Tracking* — logging and categorizing Meta (Facebook/Instagram) ad costs by country and attributing them to the correct P&amp;L<br> • *Excel / Google Sheets* — pivot tables, VLOOKUP, data cleaning — you'll be handling raw export files regularly<br> • *VAT &amp; Tax Awareness* — basic understanding of UAE and KSA VAT requirements<br> • *Analytical Mindset* — ability to spot anomalies in cash flow, flag unusual COD failure spikes, and surface insights proactively<br> • *Communication* — comfortable liaising with fulfillment center operations teams in Arabic and English to resolve cash discrepancies quickly<br> </div>

<p>Great customer service does more than answer questions. It builds trust, protects revenue, and turns first-time buyers into loyal customers. Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands. If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.</p><p><b>Why This Opportunity Matters</b></p><p>You ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up. Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business. This is not a role where you simply respond to messages. You ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate. Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.</p><p>What You ll Own</p><p>In this role, you will:</p><ul><li>Manage customer conversations on WhatsApp with professionalism, empathy, and speed.</li><li>Process customer orders accurately and ensure all required information is complete.</li><li>Follow up with fulfillment and delivery partners regarding cancelled orders.</li><li>Speak with customers to understand cancellation reasons and recover orders whenever possible.</li><li>Maintain accurate customer and order records in shared Google Sheets.</li><li>Make outbound calls to request product reviews and explore relevant upselling opportunities.</li><li>Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.</li><li>Moderate comments on social media advertisements while protecting a professional brand image.</li><li>Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.</li></ul><p>Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.</p><p><strong>Desired Candidate Profile</strong></p><p>You ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French. Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify. You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets. Because phone communication is an important part of the role, you ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.</p><p>You ll be especially successful if you:</p><ul><li>Communicate politely and professionally, including during difficult customer interactions.</li><li>Stay calm, organized, and focused when order volumes or customer demands increase.</li><li>Show empathy while remaining clear and solution-oriented.</li><li>Learn new processes quickly and apply feedback.</li><li>Work with discipline and reliability without needing constant follow-up.</li><li>Take initiative instead of waiting for every next step to be assigned.</li><li>Are serious about building a long-term career in customer service and e-commerce operations.</li></ul><p>Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.</p>

About the Role: <br>TATOUCHE is seeking a versatile, fast-paced Multimedia Designer who bridges the gap between video production and graphic design[cite: 1, 2]. You will be responsible for creating captivating content across TV, social media, and e-commerce platforms[cite: 1, 2]. This dual role requires a strong creative mind capable of handling everything from pre-shoot planning and video editing to designing eye-catching layouts for various marketing campaigns[cite: 1, 2]. <br> <br>Key Responsibilities: <br>• Video Production & Editing: Oversee pre-shoot planning, select lighting, sound, and technical gear, and execute video shoots for TV shows, social media live streams, and short clips[cite: 1]. Edit and export final videos and animations efficiently[cite: 1]. <br>• Graphic & Visual Design: Develop creative concepts, campaign layouts, and visual communication materials for TV, social media, and e-commerce channels in alignment with the annual marketing plan[cite: 2]. <br>• Storyboarding & Conceptualization: Translate briefs into storyboards, visual concepts, and purposeful design solutions with clear artistic rationale[cite: 1, 2]. <br>• Cross-Team Collaboration: Coordinate directly with TV production, social media, and e-commerce teams to establish project timelines and deliver aligned assets[cite: 2]. <br>• Quality & Efficiency: Maintain brand accuracy and high attention to detail while delivering fast-turnaround content under tight deadlines[cite: 1, 2]. <br> <br>Requirements & Qualifications: <br>• Proficiency in camera operation, lighting, audio equipment, and video production setups[cite: 1]. <br>• Advanced skills in software tools including Adobe Premiere Pro, After Effects, Final Cut Pro, Photoshop, and Adobe Creative Suite[cite: 1]. <br>• Demonstrated ability to design across digital, e-commerce, and broadcast media formats[cite: 2]. <br>• Strong organizational skills to manage shoot preparation, equipment requirements, and production schedules[cite: 1, 2]. <br>• Collaborative mindset with excellent communication skills, adaptability to feedback, and a proactive "get things done" attitude[cite: 2]. <br> <br>How to Apply: <br>Interested candidates should submit their CV along with a portfolio featuring samples of both video and graphic design work created for TV, e-commerce, or social media platforms[cite: 1, 2]

An expanding e-commerce enterprise is looking for an AI Creative Designer. You will bridge the gap between static design, video editing, and AI asset creation to produce scroll-stopping product ads. <br> <br>WHAT YOU WILL DO: <br>• Edit engaging social media ads using AI audio tools, captions, and generative video clips <br>• Generate realistic product backgrounds and marketing imagery using visual AI models <br>• Create brand assets, social templates, and promotional banners with Adobe Suite + AI <br>• Rapidly test visual ad concepts by leveraging AI generation speed <br> <br>REQUIREMENTS: <br>• Strong combined portfolio (Graphic Design + Video Editing + AI Tools) <br>• Expertise in Premiere Pro, Photoshop, After Effects, and generative AI engines <br>• Ability to edit fast-paced videos and curate AI-generated outputs seamlessly

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Company Toters is an on-demand e-commerce and delivery platform that enables customers to get anything in their city with the highest level of convenience. Technology is at the heart of everything we do. Our product and engineering teams work every day to build experiences that make customers lives easier while continuously improving internal systems to deliver faster and at the best cost. If you're excited about working in a high-growth startup environment and want to be part of a team shaping the future of how people shop in the Middle East, we'd love to hear from you.</p><p>As a Backend Engineer, you will own the end-to-end delivery of medium-to-large features and components, working autonomously within team-aligned boundaries. You will design and implement reliable, scalable backend systems, proactively improve team efficiency, mentor peers, and drive measurable impact on product and business metrics. You will act as a strong individual contributor who takes ownership, breaks down complex work, identifies and removes bottlenecks, and collaborates cross-functionally to ensure smooth, high-quality delivery.</p><p>Key Responsibilities</p><ul><li>Lead the design, development, and delivery of medium large features and system components over 1 3 month timelines, owning them end-to-end from breakdown to production.</li><li>Make technical decisions within your scope, escalate only long-term/cross-team trade-offs, and manage risks, dependencies, and timelines with minimal oversight.</li><li>Design full modules or feature areas independently: define responsibilities, boundaries, clear interfaces, data models, and predictable contracts for other teams.</li><li>Break down features into phases, provide realistic estimates based on dependencies, and deliver stable, production-ready code that handles edge cases and prevents regressions.</li><li>Enhance team efficiency by extending existing solutions, creating automation, applying conventions, implementing monitoring/alerting, improving tooling/onboarding, removing workflow bottlenecks, and documenting patterns/runbooks.</li><li>Write maintainable, well-tested code (unit + integration) for moderately complex tasks with multiple dependencies; opportunistically refactor while shipping.</li><li>Perform thorough code reviews, provide constructive feedback, and troubleshoot incidents calmly in your domain using monitoring signals.</li><li>Collaborate proactively with engineers, PMs, QA, DevOps, and other functions to resolve ambiguity, align on decisions, and keep delivery unblocked.</li><li>Provides informal mentorship and helps peers improve through pairing and guidance.</li><li>Surface ambiguity early, influence team technical approaches through clear reasoning, and contribute to team-level architecture/design discussions.</li><li>Represent engineering values in interviews, buddy new hires, and help maintain a healthy, high-performing team culture.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science or equivalent practical experience.</li><li>5+ years of hands-on software development experience (preferred in backend with PHP/Laravel).</li><li>Solid understanding of OOP, SOLID principles, design patterns.</li><li>Proven ability to design scalable modules, data models, and interfaces; experience with relational databases (PostgreSQL/MySQL), complex queries, schema design.</li><li>Advanced hands-on experience with caching (Redis), queuing systems, Git branching strategies, and CI/CD practices.</li><li>Comfortable owning production services: writing comprehensive tests, implementing monitoring/alerting, resolving incidents independently.</li><li>Track record of delivering stable, performant features that impact team/product metrics with minimal post-launch issues.</li><li>Strong analytical/problem-solving skills; able to break down work, estimate realistically, identify risks, and make informed trade-offs.</li><li>Excellent collaboration &amp; communication skills: explains technical concepts clearly, writes clear specs/docs, gives respectful/constructive feedback, builds relationships across roles.</li><li>Familiarity with agile methodologies and tools like Jira.</li><li>Proficiency in English (verbal &amp; written); Arabic is a strong plus.</li></ul><p>Nice to Have</p><ul><li>Experience with cloud platforms (AWS) and serverless/containerized architectures.</li><li>Previous work in high-traffic e-commerce, food delivery, or on-demand marketplaces.</li><li>Exposure to microservices, event-driven systems, or performance optimization at scale.</li><li>Experience ensuring compliance with privacy/KYC regulations in collaboration with product/legal teams.</li><li>Fluency in Arabic and English; French is a bonus.</li></ul><p></p></section>

Location: Sin El Fil - Lebanon <br> <br>Schedule: Full-time <br> <br> <br> <br>About the Role <br> <br>We’re looking for a Graphic Design / Marketing professional to join our team and support both the creative and performance marketing sides of our business. This role blends visual design, digital marketing, and e-commerce operations, playing a key role in growing our online presence and brand. <br> <br> <br>Key Responsibilities <br> <br>· Design visual assets for social media, website banners, email campaigns, ads, and landing pages <br>· Manage day-to-day Shopify e-commerce operations, including product updates, merchandising, and fulfillment coordination <br>· Support performance marketing campaigns across Meta, Google, and retargeting platforms <br>· Create and manage email, SMS, and WhatsApp marketing campaigns and automated flows <br>· Maintain and optimize the product catalog, including visuals, SEO, and promotional updates <br>· Coordinate social media and influencer campaigns, ensuring brand-consistent visuals <br>· Support SEO and content marketing initiatives with engaging creative assets <br>· Track campaign performance, analyze KPIs, and prepare reports <br>· Assist with CRO initiatives, optimizing layouts, visuals, and messaging. <br> <br> <br>Requirements: <br> <br>· Graphic design experience (Adobe Creative Suite, or similar tools) <br>· Strong understanding of digital marketing and e-commerce best practices <br>· Experience managing Shopify stores <br>· Ability to create on-brand, conversion-focused visuals <br>· Strong communication and organizational skills <br>· Ability to manage multiple projects in a fast-paced environment <br>· Experience with photo/video shoots and content creation is a plus <br> <br> <br>How to Apply: <br> <br>Please submit your resume to marie@lesamisboutique.com

<p>Toters is a tech-driven e-commerce and delivery platform that connects local merchants and shoppers, creating a vibrant network focused on customer satisfaction. Our commitment to excellence fuels continuous innovation, enhancing the shopping experience and ensuring every order is fulfilled with convenience and efficiency. By leveraging advanced technology, we support our merchants, simplify our shoppers experiences, and better serve our customers every day.</p><p>We are seeking a proactive and collaborative Business Development Associate to join our dynamic team. In this role, you will play a vital part in expanding our merchant network and fostering long-term relationships. Your primary responsibilities will include identifying and approaching potential merchants, showcasing the value of joining the Toters platform, and supporting a seamless onboarding process.</p><p><strong>Responsibilities:</strong></p><ul><li>Lead the acquisition of top restaurant and local store partners, engaging with key contacts and generating leads through various outreach methods.</li><li>Understand the unique needs of each partner, proposing tailored solutions and presenting the benefits of Toters products and services to maximize their potential on our platform.</li><li>Support data-informed negotiations, track KPIs, and prepare internal reports to monitor progress toward set objectives.</li><li>Conduct market research and competitive analysis to identify trends and opportunities, collaborating with the marketing team on campaigns that attract potential merchants.</li><li>Gather feedback from merchants and customers to identify areas for platform and service improvements, ensuring a smooth onboarding experience.</li><li>Attend industry events and networking functions to build relationships within the local business community and strengthen connections with existing merchants.</li><li>Utilize CRM tools to manage pipelines, maintain accurate records, and collaborate with internal teams to enhance the overall merchant experience.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience in business development, sales, or a related role, preferably within e-commerce or delivery services.</li><li>Strong problem-solving and analytical skills, with experience using data analysis tools.</li><li>Familiarity with CRM software and MS Office, particularly MS Excel.</li><li>Strong listening, negotiation, and presentation skills; training in sales or negotiation is a bonus but not required.</li><li>Effective verbal and written communication abilities.</li><li>Goal-oriented, with a focus on achieving business development objectives.</li><li>Adaptable to changing circumstances and a fast-paced environment.</li><li>Knowledge of the local market and trends is an advantage.</li><li>BA/BS degree in Business Administration, Sales, or a related field.</li></ul>

<p>Develop and implement sales strategies, business plans, sales forecasts, and budgets aligned with company objectives.</p><p>Achieve monthly, quarterly, and annual sales, revenue, profitability, and market share targets.</p><p>Identify and develop new business opportunities, customers, territories, and distribution channels.</p><p>Manage and strengthen relationships with distributors, wholesalers, retailers, modern trade accounts, and key customers.</p><p>Lead, coach, motivate, and evaluate the performance of the sales team while setting clear objectives and development plans.</p><p>Monitor sales performance, market trends, competitor activities, customer needs, and commercial opportunities, implementing corrective actions when required.</p><p>Negotiate commercial agreements, pricing, promotional activities, and customer contracts while ensuring profitability.</p><p>Ensure effective territory management, route planning, product availability, merchandising standards, and execution of trade marketing initiatives.</p><p>Coordinate with Marketing, Supply Chain, Production, Customer Service, and Finance to ensure accurate forecasting, product availability, timely deliveries, efficient collections, and customer satisfaction.</p><p>Manage sales budgets, trade spending, customer credit, collections, and overall commercial performance.</p><p>Analyze sales reports, forecasts, profitability, distributor performance, customer performance, and market intelligence to support strategic decision-making.</p><p>Ensure compliance with company policies, commercial procedures, pricing guidelines, ethical business practices, and all applicable legal and regulatory requirements.</p><p>Drive continuous improvement initiatives to enhance sales effectiveness, operational efficiency, customer satisfaction, and overall business growth.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Business Administration, Marketing, Sales, Commerce, or a related field.</li><li>6 - 10 years of experience in FMCG sales, including at least 3 - 5 years in a Sales Manager or similar leadership role.</li><li>Proven experience managing distributors, key accounts, and multi-channel sales operations.</li></ul>

Key Responsibilities <br>Develop and implement sales strategies, business plans, sales forecasts, and budgets aligned with company objectives. <br>Achieve monthly, quarterly, and annual sales, revenue, profitability, and market share targets. <br>Identify and develop new business opportunities, customers, territories, and distribution channels. <br>Manage and strengthen relationships with distributors, wholesalers, retailers, modern trade accounts, and key customers. <br>Lead, coach, motivate, and evaluate the performance of the sales team while setting clear objectives and development plans. <br>Monitor sales performance, market trends, competitor activities, customer needs, and commercial opportunities, implementing corrective actions when required. <br>Negotiate commercial agreements, pricing, promotional activities, and customer contracts while ensuring profitability. <br>Ensure effective territory management, route planning, product availability, merchandising standards, and execution of trade marketing initiatives. <br>Coordinate with Marketing, Supply Chain, Production, Customer Service, and Finance to ensure accurate forecasting, product availability, timely deliveries, efficient collections, and customer satisfaction. <br>Manage sales budgets, trade spending, customer credit, collections, and overall commercial performance. <br>Analyze sales reports, forecasts, profitability, distributor performance, customer performance, and market intelligence to support strategic decision-making. <br>Ensure compliance with company policies, commercial procedures, pricing guidelines, ethical business practices, and all applicable legal and regulatory requirements. <br>Drive continuous improvement initiatives to enhance sales effectiveness, operational efficiency, customer satisfaction, and overall business growth. <br> <br>Qualifications <br>Bachelor's Degree in Business Administration, Marketing, Sales, Commerce, or a related field. <br>6–10 years of experience in FMCG sales, including at least 3–5 years in a Sales Manager or similar leadership role. <br>Proven experience managing distributors, key accounts, and multi-channel sales operations

Key Responsibilities <br>Develop and implement sales strategies, business plans, sales forecasts, and budgets aligned with company objectives. <br>Achieve monthly, quarterly, and annual sales, revenue, profitability, and market share targets. <br>Identify and develop new business opportunities, customers, territories, and distribution channels. <br>Manage and strengthen relationships with distributors, wholesalers, retailers, modern trade accounts, and key customers. <br>Lead, coach, motivate, and evaluate the performance of the sales team while setting clear objectives and development plans. <br>Monitor sales performance, market trends, competitor activities, customer needs, and commercial opportunities, implementing corrective actions when required. <br>Negotiate commercial agreements, pricing, promotional activities, and customer contracts while ensuring profitability. <br>Ensure effective territory management, route planning, product availability, merchandising standards, and execution of trade marketing initiatives. <br>Coordinate with Marketing, Supply Chain, Production, Customer Service, and Finance to ensure accurate forecasting, product availability, timely deliveries, efficient collections, and customer satisfaction. <br>Manage sales budgets, trade spending, customer credit, collections, and overall commercial performance. <br>Analyze sales reports, forecasts, profitability, distributor performance, customer performance, and market intelligence to support strategic decision-making. <br>Ensure compliance with company policies, commercial procedures, pricing guidelines, ethical business practices, and all applicable legal and regulatory requirements. <br>Drive continuous improvement initiatives to enhance sales effectiveness, operational efficiency, customer satisfaction, and overall business growth. <br> <br>Qualifications <br>Bachelor's Degree in Business Administration, Marketing, Sales, Commerce, or a related field. <br>6–10 years of experience in FMCG sales, including at least 3–5 years in a Sales Manager or similar leadership role. <br>Proven experience managing distributors, key accounts, and multi-channel sales operations

CIS Group – ICT Company located Jal El Dib is looking for an ambitious and motivated Legal and Compliance Officer to join our dynamic team. <br>We offer an exciting opportunity for our joiners to grow and build a brilliant career development. <br> <br>Responsibilities: <br> <br>• Handle due diligence with vendors and customers <br>• Deal with all Compliance forms including Fatca <br>• Participate in the ISO vendors requests and internal reporting and audits <br>• Fill KYC information and supporting documents <br>• Minutes of meetings – transfer of shares <br>• Fill forms of companies on different portal banks <br>• Handle finance (MOF request), Chamber of Commerce and Trademark <br>• Review contracts including NDA (Non-Disclosure Agreement) and Distribution Agreement <br> <br>Requirements: <br> <br>• Bachelor’s degree in Law <br>• 3 to 5 years of experience in Legal and Compliance field <br>• Computer skills: Power Point, Microsoft Word, Excel, and Adobe Acrobat <br>• Fluent in English, French and Arabic <br>• Presentation skills

We’re looking for motivated salespeople to help businesses in Lebanon discover Tikram’s services: websites, e-commerce, business applications, AI agents, and workflow automation. <br> <br>Your responsibilities <br> <br>Find and contact potential customers. <br> <br>Understand their business needs and introduce relevant solutions. <br> <br>Share demos and arrange meetings with our team. <br> <br>Follow up with prospects and keep lead records updated. <br> <br> <br>What we’re looking for <br> <br>Clear communication in Arabic and English. <br> <br>Confidence speaking with business owners. <br> <br>Strong follow-up and organizational skills. <br> <br>Ability to work independently remotely. <br> <br>Previous sales experience is an advantage. Technical experience is not required. <br> <br> <br>What we provide <br> <br>Training on our services. <br> <br>Sales materials and product demos. <br> <br>Technical support during customer discussions. <br> <br>Commission on successful sales, with terms agreed before starting. <br> <br> <br>To apply: Send your CV or a short introduction to paulkallas@tikram.ai, and cc charbeljeime@tikram.ai, with the subject Sales Representative Application

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>A <b>Business Development Executive</b> specializing in international floral sales serves as a vital bridge between global growers and wholesale/distribution networks. This role requires a blend of horticultural knowledge and sharp commercial acumen to manage a fast-paced, perishable supply chain across international borders.</p><p><b>&nbsp;</b></p><p><b>Core Responsibilities</b></p><p><b>&nbsp;</b></p><ul><li><b>Market Expansion:</b> Identify and secure new international partnerships with wholesalers and distributors to grow the company's global footprint.</li><li><b>Strategic Sourcing &amp; Sales:</b> Align global supply (seasonal varieties, farm capacity) with buyer demand to optimize sales throughput and minimize spoilage.</li><li><b>Relationship Management:</b> Build and maintain long-term, high-value relationships with key accounts, acting as a trusted advisor on floral trends and pricing.</li><li><b>Negotiation &amp; Contracting:</b> Lead complex international negotiations regarding pricing, credit terms, and delivery schedules to ensure profitability.</li><li><b>Logistics Oversight:</b> Collaborate with logistics teams to monitor cold-chain shipping and ensure "just-in-time" delivery of fresh products.</li><li><b>Data Analysis:</b> Track and report on sales KPIs, market dynamics, and competitor activity to adjust regional strategies in real-time.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li><b>Education:</b> A Bachelor’s degree in <b>International Business</b>, <b>Marketing</b>, or <b>Horticulture/Agriculture</b> is typically required.</li><li><b>Experience:</b> 3–5 years of success in international sales or business development, preferably within the <b>floriculture or perishable goods</b> industries and dealing with wholesalers or distributors.</li><li><b>Technical Skills:</b> Proficiency in cold calling, emailing and <b>CRM software</b> (e.g., Salesforce, Hubspot, or similar) and data base and analytics tools.</li><li><b>Industry Knowledge:</b> Deep understanding of floral varieties, seasonality, and global trade regulations/customs processes.</li><li><b>Soft Skills:</b> Exceptional cross-cultural communication, high emotional intelligence, and a results-oriented "hunter" mindset.</li><li><b>Mobility:</b> Willingness to travel extensively to international trade shows and client locations.</li><li><b>Languages:</b> Fluency in English is required; proficiency in Spanish, Dutch, or other major trade languages is a significant advantage.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong><u>About Our Client</u></strong></p><br><p>Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.</p><br><p>The business values reliable people who take ownership, learn quickly, and remain professional under pressure. As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.</p><br><br>Job Description<br><p>Great customer service does more than answer questions. It builds trust, protects revenue, and turns first-time buyers into loyal customers.</p><br><p>Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands. If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.</p><br><p><u><strong>Why This Opportunity Matters</strong></u></p><br><p>You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up. Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.</p><br><p>This is not a role where you simply respond to messages. You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.</p><br><p>Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br> &nbsp;</p><br><p><u><strong>What You’ll Own</strong></u></p><br><p>In this role, you will:</p><br><ul><li>Manage customer conversations on WhatsApp with professionalism, empathy, and speed.</li><li>Process customer orders accurately and ensure all required information is complete.</li><li>Follow up with fulfillment and delivery partners regarding cancelled orders.</li><li>Speak with customers to understand cancellation reasons and recover orders whenever possible.</li><li>Maintain accurate customer and order records in shared Google Sheets.</li><li>Make outbound calls to request product reviews and explore relevant upselling opportunities.</li><li>Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.</li><li>Moderate comments on social media advertisements while protecting a professional brand image.</li><li>Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.</li></ul><p>Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.</p><br><br>Qualifications<br><p><u><strong>What Makes You Successful</strong></u></p><br><p>You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.</p><br><p>Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify. You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.</p><br><p>Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.</p><br><p>You’ll be especially successful if you:</p><br><ul><li>Communicate politely and professionally, including during difficult customer interactions.</li><li>Stay calm, organized, and focused when order volumes or customer demands increase.</li><li>Show empathy while remaining clear and solution-oriented.</li><li>Learn new processes quickly and apply feedback.</li><li>Work with discipline and reliability without needing constant follow-up.</li><li>Take initiative instead of waiting for every next step to be assigned.</li><li>Are serious about building a long-term career in customer service and e-commerce operations.</li></ul><p>Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.</p><br><br>Additional Information<br><p><u><strong>What’s In It for You</strong></u></p><br><p>This is a full-time opportunity with a base salary of <strong>$250 to $350 per month</strong>, plus performance bonuses for orders completed above the defined target. Each additional qualifying order above the threshold earns an extra bonus.</p><br><p>Working hours are <strong>9:00 AM to 6:00 PM</strong>, including a <strong>two-hour break</strong>.</p><br><p>More importantly, the role offers a clear progression path. Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a <strong>Senior Customer Service</strong> or <strong>Head of Customer Service</strong> position.</p><br><p>As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand. This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.</p><br><p><u><strong>Ready to Take Ownership?</strong></u></p><br><p>If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.</p><br><p>Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.</p><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Develop and implement sales strategies, business plans, sales forecasts, and budgets aligned with company objectives. Achieve monthly, quarterly, and annual sales, revenue, profitability, and market share targets. Identify and develop new business opportunities, customers, territories, and distribution channels. Manage and strengthen relationships with distributors, wholesalers, retailers, modern trade accounts, and key customers. Lead, coach, motivate, and evaluate the performance of the sales team while setting clear objectives and development plans. Monitor sales performance, market trends, competitor activities, customer needs, and commercial opportunities, implementing corrective actions when required. Negotiate commercial agreements, pricing, promotional activities, and customer contracts while ensuring profitability. Ensure effective territory management, route planning, product availability, merchandising standards, and execution of trade marketing initiatives. Coordinate with Marketing, Supply Chain, Production, Customer Service, and Finance to ensure accurate forecasting, product availability, timely deliveries, efficient collections, and customer satisfaction. Manage sales budgets, trade spending, customer credit, collections, and overall commercial performance. Analyze sales reports, forecasts, profitability, distributor performance, customer performance, and market intelligence to support strategic decision-making. Ensure compliance with company policies, commercial procedures, pricing guidelines, ethical business practices, and all applicable legal and regulatory requirements. Drive continuous improvement initiatives to enhance sales effectiveness, operational efficiency, customer satisfaction, and overall business growth.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's Degree in Business Administration, Marketing, Sales, Commerce, or a related field. 6 10 years of experience in FMCG sales, including at least 3 5 years in a Sales Manager or similar leadership role. Proven experience managing distributors, key accounts, and multi-channel sales operations.</p><p></p></section>

<p>Trading For a Leading Trading Agri-commodities Company in Lebanon covering the Middle East and Africa</p><p>Frequent travels to assigned countries</p><p>Proficient level in the use of Microsoft Excel. Fluent in English. Arabic is a major plus.</p><p>The Senior Grains Sales Trader Will handle the sugar and/or coffee category. He/She will be responsible for growing and maintaining a portfolio of profitable customers &amp; transactions through the creation of strong relationships with trustworthy customers within the designated markets. Developing commodities trading &amp; brokerage strategies and sales plan to drive sales growth. Identifying and developing new markets, new customers, and sales channels. Tracking, analyzing, and understanding factors that affect price movements and international trade, such as trade policies, weather conditions, political developments, supply, and demand changes. Understanding markets trends, volumes and dynamics, customers needs and their decision-making criteria, risks associated with products to be able to design and develop sales strategies and initiatives to drive growth. Monitoring the international market performance to provide advice on buying and selling activities. Developing and implementing innovative sales and go to market strategies within defined markets. Owning and managing client relationships and customers satisfaction Achieving sales targets &amp; objectives by maintaining and expanding the clients network.</p><p>Good negotiating skills. Excellent Commercial acumen. Critical Thinker. Problem Solver. Attention to details. Good communication skills. Analytical. Customer centric. Good team player. Business Development skills.</p><p>Interested candidates to email their CVs in Strict Confidentiality to: EMAIL_ADDRESS Only qualifying candidates will be contacted for the position. The remaining CVs will be kept for other opportunities. Apply to this job</p><p><strong>Desired Candidate Profile</strong></p><p>University graduate; ideally with a B.A in Business Administration or Economics or Agribusiness, or related fields from well-established universities. Having around 10 years of professional Sales &amp; Business Development experience ideally in Agri-commodities trading such as Grains, Rice, Coffee or Sugar or in Sales roles with leading Food Distribution and Production companies with exposure to Middle East and African markets .</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The consultant will enforce Trade Simulator Interface by assisting in developing a tracking and monitoring system of barriers to trade in services in Saudi Arabia and its key partners.<br> Work Location<br>Remote<br> Expected duration<br>3 months<br> Duties and Responsibilities<br>Under its technical assistance project with the Ministry of Economy and Planning in Saudi Arabia, ESCWA is hiring a consultant to support the development and strengthening of interconnected trade analysis tools by contributing to extending ESCWA’s trade negotiation and simulation tools. The tasks cover data preparation and management, analytical framework development, user-oriented interface improvements, and preparation of user guides and training materials. The objective of this consultancy is to support the development and strengthening of interconnected trade analysis tools. The following activities will be implemented by the consultant: 1. Develop a tracking and monitoring system of barriers to trade in services in Saudi Arabia and its key partners. The tracking and monitoring system will offer a unique platform through listing and displaying barriers through different forms covering legal barriers, STRI and AVEs of key barriers to trade in services with the possibility to classify them by mode of supply. 2. Refine and improve the generation of automatic briefs from running the final updated and extended GETSI developed for Saudi Arabia. 3. Prepares methodological notes, user guides, and training content to support national teams in effectively using the new trade simulation interfaces.<br> Qualifications/special skills<br>A first-level university degree in Economics or Finance is required. Master's in Economics or Finance is desirable. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed At least two years of professional experience in economic research and policy analysis, with a focus on international trade, is required. Experience in drafting technical documentation, methodological notes, and policy-oriented analytical outputs is required. Experience in the application of artificial intelligence tools for economic or trade-related analysis is required. Knowledge of programming languages (Python) is required. Experience working with international trade databases and programmatic data access tools (including APIs) is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, Fluency in English is required. Knowledge of French and Arabic is desirable. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

Company Description MATTA Gallery is a leading furniture brand in Lebanon with over 75 years of experience in residential and commercial furnishings. The company is known for its commitment to quality, innovative design, and customer satisfaction, offering a wide range of timeless and modern pieces. MATTA operates five showrooms in Dekwaneh, Antelias, Hazmieh, Ajaltoun, and an exclusive outlet in Jal Dib, making it easily accessible to customers across the region. Team members at MATTA contribute to creating stylish, comfortable spaces for clients while upholding a strong legacy of service and design excellence. <br>Role Description <br>This is a full-time, on-site Customer Service Representative role based in Dekwaneh. The Customer Service Representative will handle customer inquiries and complaints, process phone and online orders, and provide customers with accurate information and assistance throughout the online purchasing and after purchasing experience. <br>The role includes coordinating with the Sales, Warehouse, and other relevant teams to ensure orders and customer requests are handled efficiently. The Customer Service Representative will also process exchanges and returns, follow up on customer concerns, and maintain accurate customer delivery records. In addition, the role will support MATTA’s e-commerce activities, including updating product prices and item information on the company website through WordPress, and assisting with day-to-day online order and website-related tasks. <br>Key Responsibilities <br>• Respond to customer inquiries and complaints by phone, email, and online channels. <br>• Provide accurate information regarding products, prices, availability, orders, deliveries, exchanges, and returns. <br>• Process and follow up on phone and online orders. <br>• Coordinate with Sales and Warehouse teams regarding customer orders, deliveries, exchanges, and other customer requests. <br>• Resolve customer concerns professionally and ensure appropriate follow-up until the issue is resolved. <br>• Maintain accurate customer and order information in the company’s customer management or relevant systems. <br>• Update product prices, item information, and other basic content on the company website using WordPress. <br>• Assist with basic e-commerce tasks, including online product and order updates. <br>• Ensure customers receive a smooth, professional, and consistent service experience. <br>• Collaborate with colleagues to maintain MATTA’s customer service and service quality standards. <br>Qualifications <br>• Previous experience in customer service, retail, hospitality, or a similar customer-facing role is preferred. <br>• Strong verbal and written communication skills. <br>• Ability to handle customer complaints and difficult situations professionally and effectively. <br>• Strong organizational skills, attention to detail, and ability to follow up on multiple customer requests. <br>• Basic computer skills and ability to work with customer management, order processing, or point-of-sale systems. <br>• Basic familiarity with WordPress is strongly preferred. <br>• Interest in e-commerce and online customer service is an advantage. <br>• Interest in furniture, interior design, or home décor is an advantage. <br>• Proactive, reliable, solution-oriented, and able to work effectively as part of a team

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Vision Servo is Hiring: Sales Executive African Markets (B2B)</p><p>Our Client a leading international trading company is looking for a highly motivated Sales Executive to develop and expand its business across African markets.</p><p>Location: Lebanon (Office-Based)</p><p>Travel: Weekly business travel to African countries (fully accommodated by the company)</p><p>Target Markets: All African countries</p><p>Key Responsibilities</p><ul><li>Develop and manage B2B sales across African markets.</li><li>Identify and approach new business opportunities.</li><li>Achieve and exceed monthly and annual sales targets.</li><li>Conduct market and sales analysis.</li><li>Build and maintain strong relationships with distributors and corporate clients.</li><li>Negotiate commercial agreements and successfully close deals.</li><li>Handle challenging sales situations professionally.</li><li>Coordinate with internal teams to ensure outstanding customer service.</li></ul><p>Product Portfolio</p><ul><li>Food Products</li><li>Raw Materials</li><li>Non-Food Products</li><li>Cosmetics (experience in this sector is an advantage)</li></ul><p>Compensation</p><p>Competitive salary based on qualifications and experience + attractive commission scheme.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Mandatory Requirements</h2><p>Fluency in French &amp; English</p><p>Proven B2B Sales experience (mandatory)</p><p>Experience in Food &amp; Non-Food Wholesale is highly preferred</p><h2>Requirements</h2><p>Minimum 4 years of B2B sales experience.</p><p>Experience in export sales to African markets is highly preferred.</p><p>Fluency in French and English is mandatory.</p><p>Excellent negotiation, communication, and analytical skills.</p><p>Ability to work under pressure and consistently achieve sales targets.</p><p>Willingness and ability to travel frequently across Africa.</p><p>Immediate availability or the ability to join within two weeks is preferred.</p><p></p></section>

ABOUT ROOM 24 <br>Room 24 is a London-based premium swim and resort wear brand, designed in-house and manufactured at our own ISO-certified atelier using Italian recycled eco-Lycra and signature gold hardware. We're a small, fast-moving team — this role will work closely and directly with the Founder across e-commerce, wholesale operations, and content. <br> <br>ROLE OVERVIEW <br>We're looking for an organised, detail-oriented coordinator to own the day-to-day operational backbone of Room 24: our Shopify store, our inventory system (Uphance), our sales channel integrations (including Wolf & Badger), our shared content library (Dropbox), and our recurring sales reporting. This is a hands-on, entry-level role with training provided — ideal for someone highly organised, comfortable with digital tools, and eager to grow into a broader e-commerce/operations position. <br> <br>KEY RESPONSIBILITIES <br>Shopify Store Management <br>— Upload and maintain product listings: input photos, write product descriptions, set pricing, variants and tags <br>— Carry out weekly product checkups <br>— Check for broken listings, missing info, out-of-stock items, and inconsistencies <br>— Keep the store visually and structurally up to date ahead of launches and campaigns <br>Inventory & Operations (Uphance) <br>— Data entry and ongoing maintenance of products, stock levels and orders in Uphance <br>— Regularly audit Uphance records against Shopify and wholesale channels to catch discrepancies <br>Content & File Management (Dropbox) <br>— Organise, file and maintain all brand content (photography, product shots, campaign assets) in a clear, consistent folder structure <br>— Ensure the team always has access to the latest, correctly labelled files <br>Sales Channel Integrations <br>— Check and maintain integrations with sales channels including Wolf & Badger and other stockist/marketplace platforms <br>— Ensure product data, stock and pricing stay correctly synced across all connected platforms <br>— Troubleshoot and flag integration issues before they affect sales <br>Reporting & Analysis <br>— Prepare monthly and quarterly sales and returns reports for Wolf & Badger and Shopify <br>— Maintain historical sales records and produce basic trend/performance analysis for the Founder <br>Linesheets & Visual Assets <br>— Create and design wholesale linesheets in the Room 24 brand style <br>— Resize and reformat product photography for different platforms (Shopify, wholesale, marketplaces, social) <br>— Use AI image tools to generate missing product images where photography isn't available <br>Gifting, PR & Orders/Returns Tracking <br>— Maintain and update the influencer and PR gifting list, including loans and press sends <br>— Track all orders, sales, returns, exchanges and gifted product across channels <br>Fabric Swatches <br>— Create and maintain the physical and digital stock fabric swatch library <br>Fulfilment, Courier & Warehouse Coordination <br>— Act as the day-to-day point of contact with our fulfilment/warehouse partner and couriers (e.g. DHL, Spring) on order dispatch, delays and lost-parcel claims <br>— Investigate and follow up on delivery, customs or tracking issues until resolved <br>— Check courier and fulfilment invoices against agreed rates and flag discrepancies <br>Customer Service <br>— Respond to customer queries, complaints, returns and refund requests across email and the Shopify inbox in a friendly, on-brand tone <br>— Use AI tools (e.g. ChatGPT) to help draft accurate, well-written customer responses and internal templates <br>— Escalate unresolved or sensitive cases to the Founder <br> <br>WHAT WE'RE LOOKING FOR <br>— Highly organised, detail-oriented, and comfortable juggling multiple recurring tasks <br>— Confident with digital tools and willing to learn new software (Shopify, Uphance, Dropbox — training provided) <br>— Basic photo editing skills (Canva, Photoshop or similar); comfort using AI tools for images and written copy (e.g. ChatGPT) is a plus <br>— Calm, clear, and courteous when handling customer queries or delivery issues <br>— Good working knowledge of Excel/Google Sheets for reporting <br>— Strong written English for product copy <br>— Reliable, proactive, and comfortable working closely with a small founding team <br>— An interest in fashion, e-commerce or the swimwear/resortwear industry is a plus <br> <br>DETAILS <br>— Level: Entry-level / Coordinator (full training provided) <br>— Type: Full-time <br>— Location: In-office, Lebanon <br>— Compensation: TBD