وظائف محفظ قران - بيروت لبنان

<p><h4>Description</h4> <p>Mindrift is looking for skilled bot developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project and build conversational bots and messaging-platform integrations within our hybrid AI + human environment. In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users. This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.</p> <h4>What we do</h4> <p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p> <h4>About the role</h4> <p>This is a freelance role for a Tendem project. As a bot developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including WhatsApp, Telegram, Discord, Slack, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.</p> <h4>Key responsibilities</h4> <ul> <li>Build bots for one or more messaging platforms, such as WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, Slack and similar messaging platforms.</li> <li>Design and implement conversational flows, dialogue state, and fallback handling.</li> <li>Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.</li> <li>Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).</li> <li>Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).</li> <li>Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.</li> <li>Implement logging, monitoring, and recovery so bots stay healthy in production.</li> </ul> <h4>Requirements and benefits</h4> <h4>Educational qualifications</h4> <ul> <li>At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).</li> <li>Bachelor's or master's degree in computer science, engineering, information technology, or related technical fields is a plus.</li> </ul> <h4>Academic and/or professional experience</h4> <p>Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows. We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences. Strong problem-solving skills, attention to detail, and the ability to work independently are essential.</p> <h4>Technical skills (essential)</h4> <ul> <li>At least 1 year of hands-on experience building bots for at least one major messaging platform (WhatsApp, Telegram, Discord, Slack, or similar) is required.</li> <li>Strong command of Python or Node.js for backend bot logic.</li> <li>Solid experience with REST APIs, webhooks, OAuth, and async request handling.</li> <li>Experience with relational or NoSQL databases for storing conversation state and user data.</li> <li>Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.</li> <li>Understanding of platform-specific limits, message templates, and approval flows (e.g., WhatsApp template messages).</li> <li>Experience with hosting and deployment (Docker, serverless, VPS, or PaaS).</li> </ul> <h4>Additional requirements</h4> <ul> <li>Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.</li> <li>Self-directed work ethic with the ability to design and ship complete bots independently.</li> <li>Portfolio or examples of bots you've built (required).</li> <li>English proficiency: upper-intermediate (B2) or above (required).</li> </ul> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $35 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p> <h4>Why this freelance opportunity might be a great fit for you?</h4> <ul> <li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li> <li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li> <li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.<br>ai/) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users.<br> This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Bot Developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including WhatsApp, Telegram, Discord, Slack, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.<br> Key Responsibilities Build bots for one or more messaging platforms, such as WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, Slack and similar messaging platforms.<br> Design and implement conversational flows, dialogue state, and fallback handling.<br> Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.<br> Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).<br> Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).<br> Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.<br> Implement logging, monitoring, and recovery so bots stay healthy in production.<br> Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows.<br> We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences.<br> Strong problem-solving skills, attention to detail, and the ability to work independently are essential.<br> Technical Skills (Essential) At least 1 year of hands-on experience building bots for at least one major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node.<br>js for backend bot logic.<br> Solid experience with REST APIs, webhooks, OAuth, and async request handling.<br> Experience with relational or NoSQL databases for storing conversation state and user data.<br> Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.<br> Understanding of platform-specific limits, message templates, and approval flows (e.<br>g., WhatsApp template messages).<br> Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.<br> Self-directed work ethic with the ability to design and ship complete bots independently.<br> Portfolio or examples of bots you've built (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Summary </b></p><p><br></p><p>The Chief Marketing Officer (CMO) is responsible for developing and executing EVO Wallet's overall marketing strategy to strengthen brand awareness, drive customer acquisition, increase user engagement, and support business growth. The CMO will lead all marketing activities, including brand management, digital marketing, product marketing, customer campaigns, market research, communications, and partnerships, ensuring alignment with the company's commercial objectives </p><p><br></p><p><b>Key Responsibilities </b></p><p><br></p><p>• Develop and implement the overall marketing strategy aligned with the company's business objectives.</p><p> • Build and strengthen the EVO Wallet brand across all marketing channels.</p><p> • Lead customer acquisition, retention, and engagement initiatives. </p><p>• Develop and execute digital marketing campaigns across social media, search engines, email, mobile, and other digital platforms. </p><p>• Plan and oversee product launches, promotional campaigns, and go-to-market strategies.</p><p> • Conduct market research, competitor analysis, and customer insights to identify new business opportunities. </p><p>• Manage the marketing budget and ensure effective allocation of resources. </p><p>• Monitor campaign performance, marketing KPIs, and ROI, implementing improvements where necessary. </p><p>• Collaborate with Commercial, Product, Technology, Customer Service, and Operations teams to support business growth. </p><p>• Build strategic partnerships with agencies, media, merchants, and external stakeholders.</p><p> • Lead and mentor the marketing team while promoting innovation and continuous improvement. </p><p>• Ensure consistent corporate branding, messaging, and customer experience across all communication channels. </p><p>• Represent the company at industry events, conferences, and marketing initiatives as required.&nbsp;d growth strategy.&nbsp;</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>• Bachelor's degree in Marketing, Business Administration, Communications, or a related field. </p><p>• MBA or Master's degree is preferred. </p><p>• Minimum 10 years of marketing experience, including at least 5 years in a senior leadership role. </p><p>• Mandatory experience in the FinTech, Digital Payments, Mobile Wallet, Banking, or Financial Services industry. </p><p>• Strong knowledge of digital marketing, branding, customer acquisition, product marketing, CRM, and performance marketing.</p><p>• Proven experience in developing successful marketing strategies that drive business growth and customer engagement. </p><p>• Excellent leadership, strategic planning, communication, analytical, and project management skills. </p><p>• Strong understanding of consumer behavior, market trends, and digital transformation. </p><p>• Ability to manage multiple projects and work effectively in a fast-paced, results-driven environment. </p><p>• Proficiency in marketing analytics, CRM platforms, and digital marketing tools.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a AI Developer to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> About the job: We are deliberately looking for someone who has not worked in COBOL before.<br> The goal is for you to learn the core directly from our senior engineer, in his way, without competing habits to unlearn, so the knowledge transfers cleanly and intact.<br> Your modern engineering instincts are what you bring; the COBOL you will learn from the person who knows it best.<br> This is also why we are looking for an engineer who works fluently with AI.<br> Once you understand how the core actually behaves, modern AI tooling becomes a force-multiplier for documenting it, reasoning about it, and ultimately migrating it to a modern stack.<br> Deep system knowledge and strong AI capability are the two halves of how this modernisation actually gets done, and we expect this hire to bring the second from day one and build the first here.<br> If the idea of going deep into a complex, valuable, decades-old system, and emerging as one of the few people in the world who genuinely understands it, sounds like your kind of challenge, we want to talk to you.<br> In your first six months Spend a meaningful proportion of your time learning our COBOL core in structured sessions with our senior platform engineer.<br> This is protected time, treated as part of the role, not something you do around other work.<br> Contribute to modern Go services in the stack from week one, on scoped pieces of work that build context without putting you on the critical path.<br> Help us document what you’re learning as you learn it.<br> Fresh eyes are uniquely valuable for surfacing the things long-tenured engineers no longer notice.<br> Pair with the existing team across the stack to understand how Go services, the COBOL core, and the surrounding tooling actually interact in production.<br> Use AI tooling deliberately as part of how you learn: to summarise unfamiliar code, surface questions for your mentor, and turn what you learn into clear documentation faster than fresh eyes could alone.<br> Beyond six months Take ownership of meaningful work across both the modern and legacy halves of the platform, with growing autonomy.<br> Help repair and modernise core engineering processes: testing, deployment, definition of done, and the way work flows from support into engineering.<br> Contribute to the broader modernisation program: knowledge capture, internal AI tooling, and the eventual decomposition of the platform into smaller, more approachable modules.<br> Lead AI-assisted modernisation of the parts of the core you have come to understand, translating well-understood COBOL into well-tested modern services, with AI as a lever rather than a crutch.<br> Own projects end to end.<br> Work starts from a client-facing Design Doc that describes data flow and outcomes but not detailed technical specs; from there you own the technical design, the implementation, your own alpha testing, and everything in between.<br> Adapt to the business.<br> Priorities can shift at short notice when urgent client issues arise, and you will be expected to flex with them.<br> Mentor the next Go-into-COBOL hire as the team grows.<br> 4–7 years of professional software engineering experience, with significant time writing production Go.<br> Comfortable working in a large, complex codebase where the answer is rarely on Stack Overflow.<br> You enjoy reading code more than you fear it.<br> Strong fundamentals: data structures, concurrency, debugging, designing for failure modes.<br> Language familiarity matters less than the habits of mind.<br> Demonstrable, judgment-led fluency with AI in a real engineering workflow.<br> You use AI tools daily to read and understand unfamiliar code, accelerate routine work, and draft documentation, and you can explain clearly where you trust their output and where you don’t.<br> We care less about which tools you use than about the judgement you bring to using them.<br> This is a hard requirement for the role.<br> The interpersonal maturity to learn directly from a highly experienced, exacting mentor.<br> You can build trust, adapt to an established way of working, and absorb knowledge patiently, rather than rushing to impose your own approach before you understand why things are the way they are.<br> A genuine willingness, ideally an active interest, in learning COBOL and working in a heritage system.<br> This is not a stepping stone to a pure greenfield role; the COBOL work is the role.<br> No prior COBOL experience is expected or needed; you will learn it here, from the person who knows it best.<br> Strong written communication.<br> You will be helping us turn tribal knowledge into durable documentation.<br> Comfortable with ambiguity.<br> The codebase has decades of history, the documentation is improving but not yet complete, and you will sometimes need to figure things out by reading and asking rather than by looking them up.<br> Based in a UK/EMEA timezone and able to commit to a consistent daily overlap with California (Pacific) working hours.<br> This is a genuine requirement of the role, not a preference: you will be learning directly from our retiring senior, who is based there, so dependable shared hours are essential.<br> You will also keep reliable overlap with the rest of the UK/EMEA team.<br> Comfortable owning the full development cycle and shifting priorities when needed.<br> You will own projects end to end (see What you’ll do), and you will sometimes need to reprioritise at short notice for urgent client work.<br> These are the two things new hires here most often underestimate.<br> Strong indicators Experience working with or alongside legacy systems: mainframe, monolithic, or otherwise long-lived.<br> You understand that “legacy” often means “load-bearing” and treat it with appropriate respect.<br> Experience in domains with deep business logic (finance, logistics, telecoms, insurance, ERP, or similar) where correctness matters more than ergonomics.<br> Comfortable in polyglot environments.<br> Our stack includes Go, the COBOL core, and a long tail of supporting languages and platforms accumulated over years.<br> Track record of improving the engineering practices around you (testing discipline, deployment hygiene, documentation, onboarding) rather than just shipping features.<br> Experience pairing closely with a more senior engineer and absorbing knowledge from them.<br> Experience building or working with AI-assisted developer tooling in a serious production context: agents, code generation, retrieval over large codebases, or similar.<br> You have opinions, grounded in real use, about where it earns its keep.<br> Nice to have Experience with car rental, fleet, travel, hospitality, or other operationally complex industries.<br> Experience contributing to a platform modernisation, replatforming, or legacy-to-modern migration program.<br> Familiarity with Perl or PostScript.<br> Parts of the surrounding toolchain still touch both; not a blocker at all if you have not used them, but real exposure is a genuine plus.<br></span> </div>

<p><h4>About us</h4> <p>Whiteshield is an AI-native sovereign intelligence company helping governments move from insight to action and from planning to continuous adaptation. Its platform combines workforce intelligence, economic intelligence, and adaptive policy applications to support decision-makers in real time. Founded in 2011, the company combines public policy expertise, proprietary data assets, and AI-enabled applications to support decision-makers across workforce development, economic competitiveness, and societal transformation.</p> <p>With principal operations in Dubai (DIFC) and Riyadh and a global footprint spanning the Middle East, Europe, Africa, Eurasia, and Asia, Whiteshield serves governments, sovereign institutions, multilateral organisations, and leading corporations worldwide. Its technology portfolio equips leaders with decision intelligence, workforce intelligence, and adaptive policy solutions.</p> <p>Whiteshield’s mission is to help build adaptive societies where every citizen can learn, provide, and connect.</p> <h4>Where you fit in</h4> <p>We’re a high-velocity, impact-driven team building software and data-driven solutions at the edge of innovation. Whether launching products from zero to one or helping clients adapt to emerging technologies, we operate in dynamic environments where experimentation, rapid delivery, and collaboration are constant. AI isn’t an add-on here - it’s embedded in how we design, build, test, and ship. From AI-assisted coding and automated test generation to intelligent architecture reviews and data-driven decision loops, we leverage AI-native workflows to move faster and build smarter.</p> <p>We’re looking for a seasoned technologist who thrives in AI-enabled environments and understands how to amplify engineering output using modern AI tooling. You won’t just manage projects; you will define how AI-driven digital excellence happens here; setting standards for prompt engineering, code generation workflows, automated QA, intelligent documentation, and continuous learning systems.</p> <p>You’re a senior-level engineer with a wide-ranging technical toolkit and a strong bias toward leveraging AI to increase velocity and quality. You’ve built and shipped products, integrated AI into real delivery pipelines, and know how to move from concept to production under pressure. You’re comfortable orchestrating AI copilots, designing human-in-the-loop systems, and embedding automation across the SDLC. You’re also client-savvy. You can lead conversations, uncover needs, manage stakeholders, and translate business objectives into technical and AI-enabled delivery strategies. You understand how to position AI not as hype, but as a pragmatic accelerator - reducing time to value, improving quality, and unlocking new solution spaces. You thrive in fast-paced environments where agility, experimentation, and initiative are essential; and where AI is a core multiplier of team performance.</p> <h4>What you will do</h4> <ul> <li>Architect and build scalable, innovative software solutions; internally and for clients</li> <li>Lead engagements with clients, acting as both a trusted advisor and technical owner</li> <li>Rapidly prototype, iterate, and validate solutions using modern technologies</li> <li>Balance short-term deliverables with long-term vision for scalable systems</li> <li>Work across cross-functional teams to align product goals, timelines, and execution</li> <li>Mentor junior engineers and contribute to growing a culture of technical excellence</li> <li>Evaluate new technologies to be implemented at scale for citizen impact</li> <li>Embed AI-native development workflows across the SDLC, leveraging AI copilots, code generation, automated test creation, and intelligent documentation to increase velocity and quality</li> <li>Design and operationalize AI-assisted engineering practices, including prompt engineering standards, human-in-the-loop review processes, and continuous model evaluation to ensure secure, scalable, and production-ready delivery</li> </ul> <h4>Our core tech stack (flexible)</h4> <ul> <li>Backend: C# / .NET / Python</li> <li>Frontend: React / Next.js</li> <li>Database: MSSQL, Postgres, Elasticsearch, MongoDB</li> <li>Cloud: Azure or Google</li> <li>Dev tools: Git, CI/CD pipelines, Docker, Terraform, Ansible</li> <li>ML/AI: Langchain, LangGraph, N8n, scikit-learn, Ollama, Claude Code</li> </ul> <h4>Requirements</h4> <h4>What you’ll bring</h4> <ul> <li>6+ years of professional software engineering experience</li> <li>Expertise with C# and .NET Core, including building APIs and backend systems</li> <li>Proficiency in React and/or Next.js for modern frontend development</li> <li>Experience working with cloud services (Azure, AWS, or GCP)</li> <li>Strong communication and client management skills; comfortable owning technical delivery in client settings</li> <li>A passion for learning and working with emerging technologies</li> <li>Ability to work independently in fast-paced, dynamic environments</li> <li>Knowledge on how to integrate AI agentic development workflows to strong engineering practices</li> </ul> <h4>Bonus points for</h4> <ul> <li>Prior consulting, agency, or client-facing experience</li> <li>Experience designing cloud-native architectures and using infrastructure-as-code tools</li> <li>Open-source contributions or published technical content</li> <li>Familiarity with data science workflows or machine learning integration</li> </ul> <h4>Benefits</h4> <h4>Perks and opportunities</h4> <p><strong>Accelerated career trajectory</strong><br> We operate a performance-driven environment with clear progression pathways.</p> <p><strong>Seamless relocation</strong><br> For those relocating, we provide comprehensive transition support including visa sponsorship and relocation assistance enabling you to integrate quickly and focus on delivery from day one.</p> <p><strong>Supporting your performance</strong><br> We provide tier 1 global medical coverage, wellbeing support, family allowances where applicable, and structured savings plans.</p> <p><strong>Helping teams perform</strong><br> We work on complex high-impact engagements that demand intensity and ownership. At the same time, we are mindful of the impact this can have and aim to support sustainable performance over time through offering generous annual leave, flexible work arrangements, and opportunities to connect beyond the day-to-day through retreats and team events.</p></p><p></p>

<p><h4>About us</h4> <p>Whiteshield is an AI-native sovereign intelligence company helping governments move from insight to action and from planning to continuous adaptation. Its platform combines workforce intelligence, economic intelligence, and adaptive policy applications to support decision-makers in real time. Founded in 2011, the company combines public policy expertise, proprietary data assets, and AI-enabled applications to support decision-makers across workforce development, economic competitiveness, and societal transformation.</p> <p>With principal operations in Dubai (DIFC) and Riyadh and a global footprint spanning the Middle East, Europe, Africa, Eurasia, and Asia, Whiteshield serves governments, sovereign institutions, multilateral organisations, and leading corporations worldwide. Its technology portfolio equips leaders with decision intelligence, workforce intelligence, and adaptive policy solutions.</p> <p>Whiteshield’s mission is to help build adaptive societies where every citizen can learn, provide, and connect.</p> <h4>Where you fit in</h4> <p>We’re a high-velocity, impact-driven team building software and data-driven solutions at the edge of innovation. Whether launching products from zero to one or helping clients adapt to emerging technologies, we operate in dynamic environments where experimentation, rapid delivery, and collaboration are constant. AI isn’t an add-on here - it’s embedded in how we design, build, test, and ship. From AI-assisted coding and automated test generation to intelligent architecture reviews and data-driven decision loops, we leverage AI-native workflows to move faster and build smarter.</p> <p>We’re looking for a seasoned technologist who thrives in AI-enabled environments and understands how to amplify engineering output using modern AI tooling. You won’t just manage projects; you will define how AI-driven digital excellence happens here; setting standards for prompt engineering, code generation workflows, automated QA, intelligent documentation, and continuous learning systems.</p> <p>You’re a senior-level engineer with a wide-ranging technical toolkit and a strong bias toward leveraging AI to increase velocity and quality. You’ve built and shipped products, integrated AI into real delivery pipelines, and know how to move from concept to production under pressure. You’re comfortable orchestrating AI copilots, designing human-in-the-loop systems, and embedding automation across the SDLC. You’re also client-savvy. You can lead conversations, uncover needs, manage stakeholders, and translate business objectives into technical and AI-enabled delivery strategies. You understand how to position AI not as hype, but as a pragmatic accelerator - reducing time to value, improving quality, and unlocking new solution spaces. You thrive in fast-paced environments where agility, experimentation, and initiative are essential; and where AI is a core multiplier of team performance.</p> <h4>What you will do</h4> <ul> <li>Architect and build scalable, innovative software solutions; internally and for clients</li> <li>Lead engagements with clients, acting as both a trusted advisor and technical owner</li> <li>Rapidly prototype, iterate, and validate solutions using modern technologies</li> <li>Balance short-term deliverables with long-term vision for scalable systems</li> <li>Work across cross-functional teams to align product goals, timelines, and execution</li> <li>Mentor junior engineers and contribute to growing a culture of technical excellence</li> <li>Evaluate new technologies to be implemented at scale for citizen impact</li> <li>Embed AI-native development workflows across the SDLC, leveraging AI copilots, code generation, automated test creation, and intelligent documentation to increase velocity and quality</li> <li>Design and operationalize AI-assisted engineering practices, including prompt engineering standards, human-in-the-loop review processes, and continuous model evaluation to ensure secure, scalable, and production-ready delivery</li> </ul> <h4>Our core tech stack (flexible)</h4> <ul> <li>Backend: C# / .NET / Python</li> <li>Frontend: React / Next.js</li> <li>Database: MSSQL, Postgres, Elasticsearch, MongoDB</li> <li>Cloud: Azure or Google</li> <li>Dev tools: Git, CI/CD pipelines, Docker, Terraform, Ansible</li> <li>ML/AI: Langchain, LangGraph, N8n, scikit-learn, Ollama, Claude Code</li> </ul> <h4>Requirements</h4> <h4>What you’ll bring</h4> <ul> <li>6+ years of professional software engineering experience</li> <li>Expertise with C# and .NET Core, including building APIs and backend systems</li> <li>Proficiency in React and/or Next.js for modern frontend development</li> <li>Experience working with cloud services (Azure, AWS, or GCP)</li> <li>Strong communication and client management skills; comfortable owning technical delivery in client settings</li> <li>A passion for learning and working with emerging technologies</li> <li>Ability to work independently in fast-paced, dynamic environments</li> <li>Knowledge on how to integrate AI agentic development workflows to strong engineering practices</li> </ul> <h4>Bonus points for</h4> <ul> <li>Prior consulting, agency, or client-facing experience</li> <li>Experience designing cloud-native architectures and using infrastructure-as-code tools</li> <li>Open-source contributions or published technical content</li> <li>Familiarity with data science workflows or machine learning integration</li> </ul> <h4>Benefits</h4> <h4>Perks and opportunities</h4> <p><strong>Accelerated career trajectory</strong><br> We operate a performance-driven environment with clear progression pathways.</p> <p><strong>Seamless relocation</strong><br> For those relocating, we provide comprehensive transition support including visa sponsorship and relocation assistance enabling you to integrate quickly and focus on delivery from day one.</p> <p><strong>Supporting your performance</strong><br> We provide tier 1 global medical coverage, wellbeing support, family allowances where applicable, and structured savings plans.</p> <p><strong>Helping teams perform</strong><br> We work on complex high-impact engagements that demand intensity and ownership. At the same time, we are mindful of the impact this can have and aim to support sustainable performance over time through offering generous annual leave, flexible work arrangements, and opportunities to connect beyond the day-to-day through retreats and team events.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>ROLE PURPOSE:&nbsp;</strong></p><br><p>The Food Security, Livelihoods, and Social Protection Technical Advisor (TA) is a critical position for Save the Children in Lebanon and will play the lead role in ensuring the design, implementation and monitoring of high quality social protection, food security, livelihoods, and integrated nutrition programming for thousands of children and their families across the country. This role covers all thematic priorities under Save the Children’s global ambition to end Child Poverty.</p><br><p>The TA provides technical leadership to all our work in the sectors of Child Sensitive Social Protection and Basic Assistance, Food Security, Livelihoods, and Nutrition, with responsibility for developing clear strategic and operational plans, identifying fundraising needs and leading the development of technical proposals, forging strong partnerships with Government, UN, NGO and local civil society counterparts, as well as providing technical support to our implementing teams across three different field locations in Lebanon.</p><br><p><strong>CHILD SAFEGUARDING:&nbsp;</strong></p><br><p>Level 3 - the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.</p><br><p><strong>SCOPE OF ROLE:</strong></p><br><p>Reports to:&nbsp;Director of Program Development and Quality (DPDQ)</p><br><p>Dimensions: Save the Children Lebanon Country Office currently has a large portfolio of Social Protection, Food Security, Cash &amp; Voucher Assistance (CVA) and Livelihoods work across the country, with a strong pipeline of future funding and opportunities to further expand given the complexity of the economic context of Lebanon and the growing focus on integrated cash plus and nutrition programming.&nbsp;</p><br><p>Staff reporting to this post: None&nbsp;</p><br><p><strong>KEY AREAS OF ACCOUNTABILITY:</strong></p><br><p><i>Strategic Planning and Leadership</i></p><br><ul> <li>Provide overall strategic leadership to Save the Children’s work in the Social Protection, Basic Need Assistance, CVA, Food Security, Livelihoods, and Nutrition sectors in Lebanon.</li> <li>Lead the development and rollout of these sector strategies for Save the Children in Lebanon, including cross cutting issues related to Nutrition within other sectors</li> <li>Provide technical input to the development of country annual plans, area plans, sector strategies and other planning documents.</li> <li>Maintain a clear overview of program progress across the sector portfolio to be shared with senior managers.</li> <li>Ensure integration of FSL and CVA with other sectors at program design level and within the developed tools and approached when relevant.&nbsp;</li></ul><p><i>Program Quality and Standards</i></p><br><ul> <li>Provide technical expertise, quality assurance and support for Save the Children’s SP&amp;FSL and CVA programs, ensuring they are of high quality with reliable data and outcomes.&nbsp;</li> <li>Coordinate the development of technical capacity building resources and plans for SP&amp;FSL staff, in Save the Children and our partners in Lebanon, working with field teams to prioritize training needs and resource these appropriately.</li> <li>Develop and implement capacity-building resources and plans on CVA for Save the Children technical advisors, operations teams, and partners in Lebanon. Work closely with the DPDQ and the Director of Operations to ensure the effective implementation of Save the Children's CVA procedures, standards, and framework.</li> <li>Develop and maintain central database of tools and guidance to support program quality and support the development of technical tools, guidance and documentation as required.</li> <li>Oversee knowledge sharing across FSL &amp; SP teams and ensure that monitoring and evaluation results are understood and used to improve programs.</li> <li>Ensure FSL, SP and CVA programmes are designed and monitored to support children’s outcomes and integrated with other sectors and gender and disability inclusive, when appropriate.</li> <li>Manage the technical knowledge repository and supervise the virtual library of manuals and approaches per type of program, including tools and best practice documentation and evidence to improve and manage program quality.</li> <li>Ensure documentation of case studies and dissemination of these both internally and externally working with the Media and Advocacy team.</li> <li>Lead in technical assessments including Labor Market Assessments, Market System and Value Chain Analysis, CVA Situation and Response Analysis, Livelihoods Assessments, Household Economy Analysis, and other evidence generation.</li> <li>Participate in external workshops or research as needed, including the Integrated Poverty Classification Targeting exercise done at the national level.&nbsp;</li></ul><p><i>Programme Development and Resource Mobilisation</i></p><br><ul> <li>Provide active leadership in Save the Children’s relationships with key donors for the Social Protection and Basic Assistance, Food Security, Livelihood, and Nutrition sectors</li> <li>Ensure clear identification of fundraising needs and priorities in these sectors</li> <li>Identify and assess appropriateness of fundraising opportunities.</li> <li>Lead technical development of high-quality proposals in line with strategic ambitions.</li> <li>Develop set of “off the shelf” concept notes for new or pilot activities.</li> <li>Lead donors and partner mapping for these sectors.</li></ul><p><i>Technical Support to Programme Implementation</i></p><br><ul> <li>Line-manage project components aimed at technical support to third parties at the national level, such as project implementing partners</li> <li>Lead the technical assessment, selection, and monitoring of SP&amp;FSL and CVA implementing partners</li> <li>Support the development of monitoring, information management, and reporting systems that provide information for reporting and program improvement (in conjunction with Monitoring, Evaluation, Accountability and Learning (MEAL) and field staff), such as Post-Distribution Monitoring and Quality Benchmarks</li> <li>Support high quality reporting by field staff through timely review and guidance.</li> <li>Screen technical field manager candidates (and others as appropriate) and support recruitment as needed.</li> <li>Assess (in conjunction with line management) and support technical work of Program Managers and sector focal points and support their professional development.</li> <li>Promote and facilitate synergies with other thematic programs</li> <li>As needed, lead in technical inputs to procurement of program goods or services involving multiple locations, large-scale use of resources, and/or a high level of risk to the agency to ensure program relevance, quality, adherence to technical guidelines, and efficient use of resources.</li> <li>Conduct regular field monitoring of activities</li> <li>Where external consultants (local or international) are required to technically support or monitor and evaluate projects, lead the recruitment and subsequent management of contracted consultants as per the recruitment guidelines and Terms of Reference.</li> <li>Analyze and provide feedback on program implementation to ensure gender equity, child participation, and child safeguarding.</li></ul><p><i>Partnerships</i></p><br><ul> <li>Ensure timely support to Partnerships manager on technical identification, selection, and adequate assessment of FSL&amp;SP and CVA strategic &amp; implementing partners,&nbsp;</li> <li>Ensure appropriate, relevant, and timely provision of technical capacity development including through mobilization of internal and external opportunities and sharing of all relevant materials/documents, etc.&nbsp;</li> <li>Promote joint program design for the advancement of mutual strategic priorities when relevant</li> <li>Commit to joint regular monitoring of implementation progress and achievement towards results, and feeding into programmatic adaptations</li> <li>Maintain strong coordinated working relationships with partners, including relevant government stakeholders such as MoSA and Ministry of Agriculture.</li> <li>Promote Save the Children policies and practice with respect to child protection, child safeguarding, code of conduct, health and safety, equal opportunities and other relevant policies and procedures with implementing partners&nbsp;</li> <li>Improve/strengthen coordination and technical support to local partners including National NGOs, CSOs, and Governmental bodies on child protection.&nbsp;</li> <li>Lead the identification of strategic partners for potential consortia projects. &nbsp;</li></ul><p><i>Advocacy and Representation</i></p><br><ul> <li>Lead external representation of Save the Children’s Child Sensitive Social Protection and Basic Assistance, CVA, Food Security, Livelihood, and Nutrition work in Lebanon in front of government and other agencies.</li> <li>Represent Save the Children in technical forum and sector working groups in Lebanon, as: Cash Working Group, Livelihoods Sector Working Group and Nutrition WG.</li> <li>Serve as technical liaison with Save the Children Members, Regional Office, Global Team, FSL,SP and CVA Technical Working Groups, and other relevant fora within SCI.</li> <li>Represent SCI at the level of relevant governmental entities such as the Ministry of Social Affairs and the Ministry of Labor.</li> <li>Represent Save the Children on other national/international technical networks as requested.</li> <li>Contribute to development of advocacy messages and materials in the relevant sectors</li> <li>Support and respond to media requests in the relevant sectors&nbsp;</li></ul><p><i>General</i></p><br><ul> <li>Comply with Save the Children policies and practice with respect to child safeguarding, anti-harassment, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.</li></ul><p><strong>QUALIFICATIONS&nbsp;</strong></p><br><ul> <li>Development professional with a relevant Masters’ Degree or equivalent professional experience.&nbsp;</li> <li>Fluency in written and spoken Arabic and English</li></ul><p><strong>EXPERIENCE AND SKILLS</strong></p><br><p><i>Essential</i></p><br><ul> <li>Minimum of 7 years’ experience in Food Security and Livelihoods programming and Cash &amp; Voucher Assistance in humanitarian and developmental contexts in an NGO, UN or Government institution.</li> <li>Solid experience in designing, implementing and overseeing Food security and Livelihoods&nbsp; &nbsp;programs, CVA and other market-based programming, in both humanitarian and development contexts;&nbsp;</li> <li>Demonstrated experience in leading Food Security and Livelihoods Assessments, CVA Situation and Response Analysis.</li> <li>Understanding of employability programmes, labor market assessments, and market systems development, including value chain development.</li> <li>Knowledge of climate change adaptation and evidence-based approaches to designing and implementing food security and resilient livelihood programmes in vulnerable and crisis-affected contexts such as Lebanon.</li> <li>Understanding of Social Protection Policies and Programmes in Lebanon.&nbsp;</li> <li>Demonstrated experience to represent organization in Technical Working groups, national or international coordination forum.&nbsp;</li> <li>Ability to link micro-level impacts on children with macro trends at national and regional level in employment and livelihoods;</li> <li>Demonstrated experience in leading successful proposals in the area of FSL, CVA and/or SP with international donors as ECHO, FCDO, USAID, UN etc.&nbsp;</li> <li>Experience of solving complex issues through analysis, capacity to communicate path of action and ensure the commitment of stakeholders; excellent coordination and interpersonal skills with the ability to communicate and negotiate clearly and effectively at all levels;</li> <li>Strong results orientation, with the ability to challenge existing mindsets;</li> <li>Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures;</li> <li>Ability and willingness to dramatically change work practices and hours, and work with incoming emergency surge teams. Proven ability to work in insecure or hardship environments and to work under tight deadlines;</li> <li>Ability and willingness to travel extensively to field sites and work independently;</li> <li>Previous Work experience in Lebanon</li> <li>Commitment to Save the Children values, including willingness to abide by and enforce the Child Safeguarding policy.</li></ul><p><i>Desirable</i></p><br><ul> <li>Previous work experience in other Middle East countries;</li> <li>Experience in the specific frameworks of Household Economy Approach (HEA), Cost of Diet (CoD), Integrated Food Security Phased Classification (IPC), Emergency Markets Mapping and Assessment (EMMA), Rapid Market Assessment (RAM) and/or Minimum Economic Recovery Standards (MERS).</li> <li>Experience in leading Labour Market analysis and youth employability Programmes.</li> <li>Experience in climate resilience livelihoods and/or agricultural based livelihoods&nbsp;</li> <li>Experience in designing and implementing cash plus programming for nutrition and/or protection and/or education outcomes&nbsp;</li> <li>Experience in designing and implementing Child Sensitive Social Protection programming.</li></ul><p><strong>ADDITIONAL JOB RESPONSIBILITIES:</strong></p><br><p>The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.</p><br><p><strong>EQUAL OPPORTUNITIES:</strong></p><br><p>The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.</p><br><p><strong>CHILD SAFEGUARDING:</strong></p><br><p>We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.</p><br><p><strong>FRAUD PREVENTION:</strong></p><br><p>The role holder is expected to uphold high standards of integrity and transparency, and will have access to financial, operational, or programmatic resources that require strict compliance with SCI’s Anti-Fraud and Corruption Policy. This includes responsibility for preventing, identifying, and reporting any suspected fraud, corruption, or misuse of resources in the course of their work.</p><br><p><strong>SAFEGUARDING OUR STAFF:</strong></p><br><p>The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy.</p><br><p><strong>HEALTH AND SAFETY:</strong></p><br><p>The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Summary </b></p><p><br></p><p>The Chief Commercial Officer (CCO) is responsible for leading EVO Wallet's overall commercial strategy to drive sustainable revenue growth, expand the customer and merchant base, and strengthen the company's market position. The CCO oversees Sales, Business Development, Strategic Partnerships, Marketing, and Customer Success, ensuring alignment with the company's vision and business objectives. This role focuses on identifying new business opportunities, building strategic alliances, maximizing profitability, and delivering exceptional customer value while ensuring compliance with regulatory requirements in the fintech and digital payments industry. </p><p><br></p><p><b>Key Responsibilities</b> </p><p>• Develop and execute the company's commercial strategy to achieve revenue and growth targets. </p><p>• Identify new business opportunities, markets, and revenue streams. </p><p>• Establish annual commercial objectives, budgets, and KPIs. </p><p>• Lead merchant acquisition and enterprise sales initiatives. </p><p>• Build and manage a strong commercial pipeline. </p><p>• Negotiate and close high-value commercial agreements. </p><p>• Expand corporate, SME, and strategic customer portfolios.</p><p> • Develop partnerships with banks, telecom operators, payment service providers, fintech companies, government entities, and corporate organizations. </p><p>• Negotiate commercial agreements that support business growth. </p><p>• Maintain long-term relationships with key strategic partners. </p><p>• Drive revenue growth and maximize profitability.</p><p>• Develop pricing strategies and commission models</p><p>• Monitor commercial performance and sales forecasts. </p><p>• Ensure commercial targets are achieved. </p><p>• Increase wallet registrations and active users. </p><p>• Improve customer acquisition, engagement, and retention. </p><p>• Identify opportunities for regional and market expansion.</p><p>• Monitor market trends and competitor activities. </p><p>• Lead and develop Sales, Business Development, Partnerships, and Customer Success teams. </p><p>• Establish performance objectives and KPIs. • Coach, mentor, and evaluate department managers. </p><p>• Foster a high-performance, customer-focused culture. </p><p>• Work closely with the CEO, CTO, COO, CFO, Product, Operations, Compliance, and Marketing teams. </p><p>• Ensure commercial initiatives align with business objectives and regulatory requirements. </p><p>• Present commercial performance reports and strategic recommendations to executive management. </p><p>• Achieve Management and Target as per Business Plan.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>• Bachelor's degree in Business Administration, Marketing, Finance, Economics, or a related field. </p><p>• MBA or Master's degree is highly preferred. </p><p>• Minimum 10–15 years of experience in Commercial Management, Sales, Business Development, or Strategic Partnerships. </p><p>• At least 5 years of experience in a senior leadership or executive commercial role. </p><p>• Previous experience in fintech, digital payments, banking, telecommunications, financial services, or technology is highly preferred. </p><p>• Proven track record of driving revenue growth, achieving commercial targets, and leading high-performing teams.</p><p>• Strong leadership, strategic planning, negotiation, and stakeholder management skills. </p><p>• Excellent communication, presentation, and relationship-building abilities. </p><p>• Strong analytical, financial, and business acumen with the ability to make data-driven decisions. </p><p>• Demonstrated ability to identify new business opportunities, develop strategic partnerships, and execute successful commercial initiatives. </p><p>• Proficiency in Microsoft Office and CRM/ERP systems is an advantage.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose • Responsible for supporting the implementation of regulatory strategies and plans for Pharmaline's portfolio and licensed products locally and in export markets.<br>• Responsible for ensuring timely marketing authorization, approvals and lifecycle management of products in local and export markets, while guaranteeing compliance with regulatory requirements.<br>• Perform duties in accordance with Malia Group Policies and Procedures.<br> <br><br> Duties And Responsibilities On Regulatory Affairs<br>• Ensure Pharmaline products comply with registration, pricing, and reimbursement regulations in local and export markets.<br>• Manage Pharmaline’s and licensors’ regulatory portfolio including preparation and submission of CTD dossiers, new registrations, variations, renewals, repricing, and lifecycle management submissions in local and export markets.<br>• Conduct daily visits to the Ministry of Public Health (MoPH) to follow up on regulatory submissions, applications and approvals.<br>• Prepare registration and repricing applications for Pharmaline and licensed pharmaceutical and para-pharmaceutical products for local and export markets.<br>• Ensure all regulatory aspects of applications submitted to Ministries, reimbursement institutions, governmental and non-governmental entities, Orders of Pharmacists, and Orders of Physicians are completed within the required timeframe.<br>• Coordinate artwork review for Pharmaline's portfolio in collaboration with the manufacturing team, ensuring compliance with regulations and quality standards.<br>• Maintain proper documentation systems for all Regulatory Affairs activities and submissions.<br>• Support regulatory compliance readiness and assist in preparation for regulatory inspections and audits.<br>• Coordinate Regulatory Affairs matters related to the manufacturing site; organize and follow up on local, foreign, public and private regulatory inspections and related certificates issuance for the site in coordination with concerned departments.<br>• Maintain effective relationships with regulatory authorities, ministries, institutions, and principals to ensure efficient execution and follow-up of regulatory activities.<br>• Ensure a high standard of service with the regulatory liaison of the Principals.<br>• Support regulatory applications related to product reimbursement and introduction of products into hospitals and other healthcare institutions as needed.<br>• Support supply chain activities such as invoice legalization, customs declarations and inspection process when needed.<br>• Coordinate with the legal department for the trademarks registration at the Ministry of Economy &amp; Trade.<br>• Monitor and stay up to date with national and international regulatory guidelines, requirements and best practices<br>On Pharmacovigilance Support<br>• Support pharmacovigilance operational activities under Regulatory Affairs supervision, including case processing coordination, literature screening, safety reporting and compliance.<br>• Coordinate pharmacovigilance activities with external service providers when required.<br>• Assist in literature screening and safety information monitoring.<br>• Contribute to the preparation and submission of Periodic Safety Update Reports (PSURs).<br>• Ensure compliance with pharmacovigilance reporting timelines and requirements.<br>On Interdepartmental Tasks<br>• Share with the Marketing team regulatory intelligence feedback including competitor and market regulatory information.<br>• Control shipping documents of goods prior to their submission to the Ministry of Public Health (MoPH) in coordination with the procurement department and follow up when needed.<br>• Generate and share with concerned departments, knowledge on local and international pharmaceutical regulations (Registration, pricing, patent..).<br>• Collaborate proactively with the R&amp;D, Marketing and Sales departments to ensure smooth and timely execution of approved plans.<br><br> <br><br> </div>

Fresh Graduate. <br>Duties and Responsibilities: <br> GMP Compliance: <br>1. Documentation: <br>• Retain records in accordance with approved procedures, GMP, ISO 9001:2015, ISO 13485:2016, ISO 15378:2017. <br>• Write processes and procedures related to regulatory affairs department. <br>• Archive all regulatory documentation including submissions and approvals in accordance with policies. <br>• Update the registration list and status for all products. <br> <br>2. Regulatory Affairs activities: <br>• Carry out all actions in accordance with written procedures and, where necessary, recorded. <br>• Comply with the global strategy and objectives of the general management and organization. <br>• Ensure that SP products comply with the Registration regulations of Lebanon. <br>• Develop registration applications (Pharmaceutical and Pharmaceutical-Like) to be submitted locally and internationally. <br>• Submit new registration applications and follow up on the appropriate licensing and regulatory compliance of pharmaceutical and/or medical products. <br>• Collaborate with concerned internal departments to continuously develop the portfolio to meet local needs and ensure profit and growth to the company. <br>• Develop professional relationships with governmental staff. <br>• Apply for trademark’s registration at the Ministry of Economy & Trade. <br>• Ensure that all regulatory aspects of the applications at the Ministries level and other Governmental institutions are met within the requested time frame. <br>• Attend authorities’ inspection of plant and premises. <br>• Ensure timely Marketing Authorization Approval of the products submitted for registration. <br>• Submit variations and pricing applications to the Ministry of Public Health and make the necessary follow-up till final approval. <br>• Apply for the introduction of products in Hospitals and other institutions and make the necessary follow up till approval. <br>• Apply for the expansion of the manufacturing site and any related division and follow up till approval and permit issuance <br>• Apply for the certification and renewal of certification of the manufacturing site and follow up till approval and certificate issuance <br>• Ensure compliance of the New Submission dossiers towards Export registration guidelines, and ensure proper dispatch to the concerned distributors in all countries, including communication to receiver and preparation of samples. <br>• Actively follow up on registration development / applications status (through distributors and directly) till review of the applications and their final approval. <br> 3. Inter-departmental tasks: <br>• Procurement: Assist in the clearance of goods through the control of shipping documents prior to their submission to Ministry of Public Health (MOPH) and through due follow up with the MOH when needed. <br> ISO Compliance: <br>• Report on the performance and opportunities for improvement of regulatory affairs process by monitoring achievement of its quality objectives and performance indicators. <br>• Participate in management reviews of process performance, product quality and of the quality management system and advocating continual improvement. <br> Management: <br>• Assure attainment of business objectives. <br>• Ensure that a timely and effective communication and escalation process exists to raise quality issues to the appropriate levels of management. <br>• Work closely with technical team (QC, QA& Production) on new investments, researches and documents preparation for products’ registration in potential countries. <br> Others: <br> Accept and work any task related to regulatory affairs activity required by the Operations and Technical Manager

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p><strong><em>This role is field-based and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience.&nbsp;The territory will include the following key areas: Portland, ME, Burlington, VT and Lebanon, NH.&nbsp;</em></strong></p><br><p>Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.</p><br><p>Responsibilities</p><br><ul><li>Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.</li><li>Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call.</li><li>Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.</li><li>Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities.</li><li>Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.</li><li>Differentiate AbbVie’s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required</li><li>Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required</li><li>Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Operates effectively in a matrix environment.</li><li>Proven track record of success in selling and solid presentation skills. Offers innovative ideas and solutions to maximize business opportunities to address challenges.</li><li>Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities. Provides impact with ideas for the larger organization and anticipates and responds to changes.</li><li>Influences others &amp; is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc.</li><li>Leads by example; Consistently displays positive behaviors and peer coaching through changing and challenging environments. Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels</li><li>Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries</li><li>Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.&nbsp;Driving a personal auto or company car or truck, or a powered piece of material handling equipment</li><li>Ability to travel adequately to cover territory, as well as overnight attendance at scheduled training events and sales meetings</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this roleat the&nbsp;time&nbsp;of&nbsp;this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on manyfactors including geographic&nbsp;location,&nbsp;and&nbsp;we&nbsp;may ultimately pay more or less than the posted range. This range may be modified in the&nbsp;future.&nbsp;​</p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</p><br></li><li><p>This job is eligible to participate in our short-term incentive&nbsp;programs. ​</p><br></li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount isearned, vested, and&nbsp;determinable.&nbsp;The&nbsp;amount&nbsp;and&nbsp;availability&nbsp;of any&nbsp;bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that areallocable to a particular employee remains in the Company's&nbsp;sole&nbsp;and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be modified at the Company’s sole and absolutediscretion, consistent with&nbsp;applicable law.&nbsp;</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

We are looking for a Research & Development Manager to lead Richa Group's product innovation and development agenda. <br> <br>The role will be responsible for translating consumer insights, market trends and commercial opportunities into successful product concepts, while ensuring that new and existing products meet the company's standards for quality, food safety, cost competitiveness and market relevance. <br> <br>This is a key role for an individual who combines food industry expertise, commercial thinking and innovation leadership. <br> <br>Key Responsibilities: <br> <br>1. Product Innovation & Development <br>Lead the end-to-end development of new food products, product extensions and reformulations across relevant categories. <br>Identify opportunities for new products based on market trends, consumer preferences, competitive intelligence and commercial potential. <br>Develop product concepts, specifications, prototypes and testing plans in collaboration with internal and external stakeholders. <br>Coordinate product trials, sensory evaluations, samples and product validation. <br>Manage the transition of successful concepts from development to commercial launch. <br>2. Market & Consumer Insights <br>Monitor FMCG and food industry trends, emerging categories, consumer preferences and competitor activity. <br>Translate market intelligence into actionable product development opportunities. <br>Partner with Marketing and Commercial teams to identify gaps within the existing portfolio. <br>Evaluate product concepts based on consumer relevance, differentiation and commercial viability. <br>3. Supplier & Partner Collaboration <br>Work closely with international suppliers, manufacturers, laboratories and technical partners on product development. <br>Evaluate ingredients, raw materials, formulations, packaging and technical specifications. <br>Support supplier qualification and product benchmarking. <br>Ensure alignment between supplier capabilities and Richa Group's quality and commercial requirements. <br>4. Quality, Regulatory & Food Safety <br>Ensure all new and existing products comply with applicable food safety, quality and regulatory requirements. <br>Establish and maintain product specifications and technical documentation. <br>Coordinate required laboratory analysis, shelf-life testing and product validation. <br>Work closely with Quality Assurance and Operations to investigate and resolve product-related issues. <br>5. Cost & Commercial Viability <br>Assess product development costs and commercial feasibility. <br>Collaborate with Procurement and Finance to optimize product costs without compromising quality. <br>Contribute to pricing, margin and product profitability assessments. <br>Identify opportunities for product reformulation, packaging optimization and cost efficiency. <br>6. Project & Stakeholder Management <br>Establish R&D project timelines, milestones, budgets and deliverables. <br>Lead cross-functional project teams involving Commercial, Marketing, Procurement, Quality, Supply Chain and Operations. <br>Ensure projects remain aligned with business priorities and launch timelines. <br>Present recommendations, project progress and business cases to senior management. <br>7. Team Leadership & Continuous Improvement <br>Build a culture of innovation, accountability and continuous improvement. <br>Coach and develop R&D team members and technical resources. <br>Establish clear objectives, KPIs and performance standards. <br>Introduce structured R&D processes, documentation and best practices. <br> <br>Key Success Measures <br> <br>Success in this role will be measured through: <br> <br>New product development and successful launches <br>Speed-to-market <br>Product innovation pipeline <br>Commercial performance of new products <br>Product margin and cost optimization <br>Consumer acceptance and product quality <br>Reduction of product development cycle time <br>Supplier and development partner performance <br>Compliance with quality and food safety requirements <br>Cross-functional stakeholder satisfaction <br>Candidate Profile <br> <br>We are looking for a commercially minded R&D professional who combines technical food expertise with strong business acumen

<p><h4>About RemotePass</h4> <p>RemotePass exists because talent is distributed equally, but opportunity is not. Backed by EBRD and trusted by 800+ companies across 150+ countries, RemotePass is the platform that gives businesses the infrastructure to hire anyone, anywhere - and gives workers in emerging markets the financial tools and global access they deserve.</p> <p>RemotePass is the only platform that combines employer of record, contractor management, direct employment, and corporate spend cards in a single product - rated 4.8/5 on G2, trusted by Spotify, Logitech, and Deloitte, and operating across 150+ countries.</p> <p>We are backed by leading global investors, including Oraseya Capital, Endeavor Catalyst, Khwarizmi Ventures, Flyer One Ventures, Access Bridge Ventures, A15, Swiss Founders Fund, and Plug & Play.</p> <h4>The role</h4> <p>We're looking for a multimedia designer who lives in motion and is just as confident in static. You'll produce the video and animation that carries our social and product storytelling, and you'll design static assets across social, paid, and brand work as a core part of the job. This is a hands-on execution role for someone who wants volume, range, and ownership, not a strategy seat. You'll work closely with our Social, Product Marketing, and Brand leads, and alongside our existing designer.</p> <p>We're going into a rebrand, and you'll help bring that new identity to life across formats. We want someone who thinks social-first, moves quickly, and brings genuine creative instinct rather than waiting to be art-directed on everything.</p> <h4>What you'll do</h4> <ul> <li>Produce motion graphics and animations for social, product, and campaigns (at least one polished animation per week)</li> <li>Edit and finish video content, including talking-head and person-featuring videos for social and product</li> <li>Edit product videos and demos to a high quality bar</li> <li>Design static assets across social, paid, blog, and landing pages</li> <li>Help adapt and roll out our new brand identity across all asset types as the rebrand lands</li> <li>Turn briefs from Social, PMM, and Brand into finished work, and contribute your own creative ideas</li> <li>Support the September product launch asset refresh</li> </ul> <h4>Requirements</h4> <h4>What we're looking for</h4> <ul> <li>3 to 5 years producing motion graphics and video in a brand, agency, or in-house team</li> <li>Strong Adobe After Effects (license will be provided) and video editing skills; comfortable end-to-end from brief to export</li> <li>Solid graphic design fundamentals across digital formats</li> <li>A social-first eye, you understand what makes content stop the scroll</li> <li>Fluent Arabic and English, written and spoken</li> <li>Fast, organised, and able to juggle multiple briefs without dropping quality</li> <li>Comfortable using AI tools in your workflow to move faster</li> <li>Familiarity with Figma and AI-assisted design workflows</li> <li>Portfolio: A motion reel (approximately 3 minutes), 2-3 social examples, one product/demo example (if available)</li> </ul> <h4>Benefits</h4> <h4>Why join RemotePass?</h4> <ul> <li>Remote-first culture: We don’t just sell remote work; we live it. Enjoy the flexibility to work from anywhere.</li> <li>Hyper-growth: Be part of a company that is consistently recognized for its rapid expansion and innovation.</li> <li>Inclusion matters: We are committed to building a diverse team. We value different perspectives and empower every individual to bring their authentic self to work.</li> </ul></p><p></p>

<p><h4>About RemotePass</h4> <p>RemotePass exists because talent is distributed equally, but opportunity is not. Backed by EBRD and trusted by 800+ companies across 150+ countries, RemotePass is the platform that gives businesses the infrastructure to hire anyone, anywhere - and gives workers in emerging markets the financial tools and global access they deserve.</p> <p>RemotePass is the only platform that combines employer of record, contractor management, direct employment, and corporate spend cards in a single product - rated 4.8/5 on G2, trusted by Spotify, Logitech, and Deloitte, and operating across 150+ countries.</p> <p>We are backed by leading global investors, including Oraseya Capital, Endeavor Catalyst, Khwarizmi Ventures, Flyer One Ventures, Access Bridge Ventures, A15, Swiss Founders Fund, and Plug & Play.</p> <h4>The role</h4> <p>We're looking for a multimedia designer who lives in motion and is just as confident in static. You'll produce the video and animation that carries our social and product storytelling, and you'll design static assets across social, paid, and brand work as a core part of the job. This is a hands-on execution role for someone who wants volume, range, and ownership, not a strategy seat. You'll work closely with our Social, Product Marketing, and Brand leads, and alongside our existing designer.</p> <p>We're going into a rebrand, and you'll help bring that new identity to life across formats. We want someone who thinks social-first, moves quickly, and brings genuine creative instinct rather than waiting to be art-directed on everything.</p> <h4>What you'll do</h4> <ul> <li>Produce motion graphics and animations for social, product, and campaigns (at least one polished animation per week)</li> <li>Edit and finish video content, including talking-head and person-featuring videos for social and product</li> <li>Edit product videos and demos to a high quality bar</li> <li>Design static assets across social, paid, blog, and landing pages</li> <li>Help adapt and roll out our new brand identity across all asset types as the rebrand lands</li> <li>Turn briefs from Social, PMM, and Brand into finished work, and contribute your own creative ideas</li> <li>Support the September product launch asset refresh</li> </ul> <h4>Requirements</h4> <h4>What we're looking for</h4> <ul> <li>3 to 5 years producing motion graphics and video in a brand, agency, or in-house team</li> <li>Strong Adobe After Effects (license will be provided) and video editing skills; comfortable end-to-end from brief to export</li> <li>Solid graphic design fundamentals across digital formats</li> <li>A social-first eye, you understand what makes content stop the scroll</li> <li>Fluent Arabic and English, written and spoken</li> <li>Fast, organised, and able to juggle multiple briefs without dropping quality</li> <li>Comfortable using AI tools in your workflow to move faster</li> <li>Familiarity with Figma and AI-assisted design workflows</li> <li>Portfolio: A motion reel (approximately 3 minutes), 2-3 social examples, one product/demo example (if available)</li> </ul> <h4>Benefits</h4> <h4>Why join RemotePass?</h4> <ul> <li>Remote-first culture: We don’t just sell remote work; we live it. Enjoy the flexibility to work from anywhere.</li> <li>Hyper-growth: Be part of a company that is consistently recognized for its rapid expansion and innovation.</li> <li>Inclusion matters: We are committed to building a diverse team. We value different perspectives and empower every individual to bring their authentic self to work.</li> </ul></p><p></p>

JOB DESCRIPTION <br> <br>Facility Manager – Buildings & Property Management <br> <br>Location:** Lebanon <br>Position:** Facility Manager <br>Reports to:** Management <br> <br>1. Position Overview <br> <br>We are looking for an experienced and hands-on **Facility Manager** to oversee the daily operation, maintenance, safety and service quality of our properties in Lebanon. <br> <br>The portfolio includes a **mixed-use building comprising residential apartments, company offices and doctors' offices**, as well as a **separate building dedicated to student apartments**. <br> <br>The successful candidate should have strong practical knowledge of building maintenance, the ability to identify technical problems, obtain and negotiate quotations, supervise contractors and ensure that maintenance works are completed properly, on time and within budget. <br> <br>2. Building & Facility Management <br> <br>2.1 Manage the daily operation and maintenance of both buildings. <br> <br>2.2 Conduct regular inspections of apartments, offices, common areas, technical rooms and building facilities. <br> <br>2.3 Ensure that all buildings are clean, safe, functional and properly maintained. <br> <br>2.4 Follow up on maintenance requests from tenants, companies, doctors and student residents. <br> <br>2.5 Coordinate preventive and corrective maintenance activities. <br> <br>2.6 Maintain proper records of maintenance activities, repairs, incidents and service contracts. <br> <br> 3. Technical & Maintenance Responsibilities <br> <br>3.1 Have practical knowledge of **HVAC and air-conditioning systems**, including basic troubleshooting, servicing and maintenance. <br> <br>3.2 Have good knowledge of **plumbing systems**, including water supply, drainage, pumps, tanks, leaks and sanitary fixtures. <br> <br>3.3 Have good knowledge of **electrical systems**, including lighting, switches, breakers and basic troubleshooting. <br> <br>3.4 Have practical knowledge of **painting, plastering, wall repairs and general finishing works**. <br> <br>3.5 Have knowledge of **carpentry, doors, locks, furniture and general building repairs**. <br> <br>3.6 Understand the operation and maintenance requirements of **water pumps, water tanks, generators and backup systems**. <br> <br>3.7 Identify technical problems and determine the appropriate type of technician or contractor required. <br> <br>3.8 Supervise maintenance works and ensure that the work is completed according to the required standards. <br> <br>4. Contractors & Suppliers Management <br> <br>4.1 Identify and maintain a reliable network of technicians, contractors and suppliers. <br> <br>4.2 Request quotations for maintenance, repair and renovation works. <br> <br>4.3 Compare quotations based on price, quality, scope of work and reliability. <br> <br>4.4 Negotiate prices, payment terms, scope of work and completion schedules. <br> <br>4.5 Verify that quotations accurately reflect the required work. <br> <br>4.6 Supervise contractors while working on site. <br> <br>4.7 Check the quality of completed work before recommending payment or approval. <br> <br>4.8 Develop and maintain good relationships with reliable suppliers and contractors. <br> <br>### 5. Cost Control & Procurement <br> <br>5.1 Obtain competitive quotations for maintenance and facility requirements. <br> <br>5.2 Negotiate with suppliers and contractors to obtain competitive prices and favourable terms. <br> <br>5.3 Monitor maintenance expenses and identify opportunities for cost reduction. <br> <br>5.4 Ensure that unnecessary repairs and expenses are avoided. <br> <br>5.5 Plan preventive maintenance to reduce recurring breakdowns and emergency costs. <br> <br>5.6 Maintain proper records of quotations, purchase requests, invoices and maintenance expenses. <br> <br>### 6. Residential & Student Buildings <br> <br>6.1 Follow up on apartment maintenance requirements and tenant requests. <br> <br>6.2 Inspect apartments before and after occupancy when required. <br> <br>6.3 Coordinate maintenance between tenants, technicians and management. <br> <br>6.4 Ensure that common areas and facilities are properly maintained. <br> <br>6.5 Monitor recurring maintenance problems and recommend permanent solutions. <br> <br>6.6 Ensure that the student apartment building is properly maintained and operational throughout the year. <br> <br>### 7. Safety & Compliance <br> <br>7.1 Conduct regular inspections to identify potential safety and maintenance risks. <br> <br>7.2 Ensure that buildings and common areas are maintained in a safe condition. <br> <br>7.3 Follow up on fire safety equipment and emergency systems. <br> <br>7.4 Coordinate required inspections, certifications and maintenance services. <br> <br>7.5 Immediately report major technical, structural or safety issues to management. <br> <br>8. Qualifications & Experience <br> <br>8.1 Minimum **5 years of relevant experience** in facility management, building management, property management or maintenance management. <br> <br>8.2 Experience managing residential, commercial or mixed-use buildings. <br> <br>8.3 Strong practical knowledge of AC/HVAC, plumbing, electrical works, painting and general building maintenance. <br> <br>8.4 Experience dealing with contractors, technicians and suppliers. <br> <br>8.5 Strong negotiation and quotation e

<p><h4>Description</h4> <p>Aspire Software is looking for a Forward Deployed Engineer (AI) to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the role</h4> <p>As a Forward Deployed Engineer (AI), you embed directly with our businesses to design and ship AI-powered solutions against real, often messy, problems. You'll move between companies and domains — building a retrieval pipeline for one business one month, standing up an agent workflow for another the next. You own problems end to end: understand the domain, scope the solution, build it, and get it into production.</p> <p>This is fundamentally a builder's role. We care far more about whether you can turn a problem into working software with modern AI tooling than about the title you held before. That means we're open to two kinds of people: experienced software developers, and senior product managers (or others from a product background) who have the technical know-how to actually build things themselves. If you can ship, and you're fluent with AI tooling, the lane you came from matters less than what you can do with it.</p> <h4>Why this role is different</h4> <ul> <li>Hard problems, real impact. The projects are demanding and technically ambitious — you'll work at the frontier of what current AI tooling makes possible, on systems people actually depend on.</li> <li>Breadth no single company can offer. Across finance, logistics, education, government, and automotive, you'll see a far wider range of problems, data, and constraints than you would inside one product — and get sharp at recognizing patterns across all of them.</li> <li>Latest tools, encouraged. We expect you to use the best available AI development tools and to push them hard. Experimentation is part of the job, not a side project.</li> <li>Genuinely generous with tooling. This is one of the real perks of the role. Our leadership structure lets us purchase tools quickly, and we're open about which AI toolsets you use — if a tool will make you faster or better, we'll get it for you without a drawn-out approval process.</li> <li>Autonomy. You're trusted to go deep into a business, figure out what's worth building, and ship it.</li> </ul> <h4>What you'll do</h4> <ul> <li>Embed with portfolio businesses to identify, scope, and build AI-powered solutions to high-value problems.</li> <li>Design and build RAG (retrieval-augmented generation) pipelines and agentic systems that integrate with each business's data and workflows.</li> <li>Integrate large language models via APIs (Anthropic Claude, OpenAI/GPT, and others) into production applications.</li> <li>Use AI-native development tools (Cursor, Claude, Windsurf) and automation platforms (n8n and similar) to build and ship quickly.</li> <li>Take projects from problem framing through to deployed, maintainable software.</li> <li>Move fluidly between business domains, ramping up fast on unfamiliar industries and codebases.</li> </ul> <h4>Requirements</h4> <p>The non-negotiable is that you can build. Beyond that, we recognize two paths into this role:</p> <ul> <li><strong>Senior software developers</strong> — you've built and shipped real systems and can operate independently. (In rare cases we'll consider a less experienced developer who is exceptionally strong with AI tooling, but senior experience is the norm.)</li> <li><strong>Senior product managers / product backgrounds</strong> — you've worked in a product or product-management role and have the genuine technical know-how to build things yourself, not just spec them. If you can take a problem and ship a working AI-powered solution, your product instincts are a real asset here.</li> </ul> <p>Whichever path you come from, we also expect:</p> <ul> <li>Hands-on experience with AI-native tools such as Cursor, Claude, and Windsurf, and a genuine interest in AI more broadly.</li> <li>Comfort integrating AI APIs (Anthropic, OpenAI, and others) into real applications.</li> <li>The ability to own ambiguous problems end to end and ship.</li> <li>Adaptability — you enjoy jumping into new domains and getting productive quickly.</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience building RAG pipelines in production.</li> <li>Experience building agents / agentic workflows.</li> <li>Familiarity with n8n or similar automation / orchestration platforms.</li> <li>Exposure to any of our verticals: finance, logistics, education, government, or automotive.</li> </ul> <h4>Tools & technologies you'll work with</h4> <p>Anthropic Claude · OpenAI/GPT · Cursor · Windsurf · RAG pipelines · AI agents · n8n · LLM APIs</p></p><p></p>

<p><h4>Description</h4> <p>Aspire Software is looking for a Forward Deployed Engineer (AI) to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the role</h4> <p>As a Forward Deployed Engineer (AI), you embed directly with our businesses to design and ship AI-powered solutions against real, often messy, problems. You'll move between companies and domains — building a retrieval pipeline for one business one month, standing up an agent workflow for another the next. You own problems end to end: understand the domain, scope the solution, build it, and get it into production.</p> <p>This is fundamentally a builder's role. We care far more about whether you can turn a problem into working software with modern AI tooling than about the title you held before. That means we're open to two kinds of people: experienced software developers, and senior product managers (or others from a product background) who have the technical know-how to actually build things themselves. If you can ship, and you're fluent with AI tooling, the lane you came from matters less than what you can do with it.</p> <h4>Why this role is different</h4> <ul> <li>Hard problems, real impact. The projects are demanding and technically ambitious — you'll work at the frontier of what current AI tooling makes possible, on systems people actually depend on.</li> <li>Breadth no single company can offer. Across finance, logistics, education, government, and automotive, you'll see a far wider range of problems, data, and constraints than you would inside one product — and get sharp at recognizing patterns across all of them.</li> <li>Latest tools, encouraged. We expect you to use the best available AI development tools and to push them hard. Experimentation is part of the job, not a side project.</li> <li>Genuinely generous with tooling. This is one of the real perks of the role. Our leadership structure lets us purchase tools quickly, and we're open about which AI toolsets you use — if a tool will make you faster or better, we'll get it for you without a drawn-out approval process.</li> <li>Autonomy. You're trusted to go deep into a business, figure out what's worth building, and ship it.</li> </ul> <h4>What you'll do</h4> <ul> <li>Embed with portfolio businesses to identify, scope, and build AI-powered solutions to high-value problems.</li> <li>Design and build RAG (retrieval-augmented generation) pipelines and agentic systems that integrate with each business's data and workflows.</li> <li>Integrate large language models via APIs (Anthropic Claude, OpenAI/GPT, and others) into production applications.</li> <li>Use AI-native development tools (Cursor, Claude, Windsurf) and automation platforms (n8n and similar) to build and ship quickly.</li> <li>Take projects from problem framing through to deployed, maintainable software.</li> <li>Move fluidly between business domains, ramping up fast on unfamiliar industries and codebases.</li> </ul> <h4>Requirements</h4> <p>The non-negotiable is that you can build. Beyond that, we recognize two paths into this role:</p> <ul> <li><strong>Senior software developers</strong> — you've built and shipped real systems and can operate independently. (In rare cases we'll consider a less experienced developer who is exceptionally strong with AI tooling, but senior experience is the norm.)</li> <li><strong>Senior product managers / product backgrounds</strong> — you've worked in a product or product-management role and have the genuine technical know-how to build things yourself, not just spec them. If you can take a problem and ship a working AI-powered solution, your product instincts are a real asset here.</li> </ul> <p>Whichever path you come from, we also expect:</p> <ul> <li>Hands-on experience with AI-native tools such as Cursor, Claude, and Windsurf, and a genuine interest in AI more broadly.</li> <li>Comfort integrating AI APIs (Anthropic, OpenAI, and others) into real applications.</li> <li>The ability to own ambiguous problems end to end and ship.</li> <li>Adaptability — you enjoy jumping into new domains and getting productive quickly.</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience building RAG pipelines in production.</li> <li>Experience building agents / agentic workflows.</li> <li>Familiarity with n8n or similar automation / orchestration platforms.</li> <li>Exposure to any of our verticals: finance, logistics, education, government, or automotive.</li> </ul> <h4>Tools & technologies you'll work with</h4> <p>Anthropic Claude · OpenAI/GPT · Cursor · Windsurf · RAG pipelines · AI agents · n8n · LLM APIs</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a Customer-Technical Support Specialist to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Role Overview As a Technical Customer Support Specialist, you are often the first person a hotel contacts when something in its property management system is not working—sometimes during check-in and with guests waiting.<br> You will help customers use our software effectively, answer “how-to” questions, diagnose technical problems, and resolve issues across a broad range of hospitality products and integrations.<br> This includes explaining workflows, guiding users through configuration and operational tasks, reproducing reported problems, and determining whether an issue is related to data, configuration, permissions, an integration, or a software defect.<br> You will resolve as much as possible during the initial interaction.<br> When escalation is required, you will document the issue with enough evidence and context that the next person can continue the investigation without starting over.<br> Tickets are initially triaged and tagged through AI-assisted workflows.<br> You will assess that triage, correct it when necessary, review drafted responses, and take over the conversation whenever a customer needs direct assistance from a person.<br> What You Will Do Work the Shared Support Queue Pull tickets from the team’s shared queue, prioritize your workload based on severity, customer impact, and ticket age, and take ownership of each issue through resolution.<br> The team works toward shared service and open-ticket goals rather than relying only on individually assigned inboxes.<br> Support Customers Across Every Channel Provide support through phone, email, and chat.<br> Adjust your communication style to the situation, whether you are answering a straightforward software question or leading a live troubleshooting call with a hotel experiencing an urgent operational issue.<br> Answer Product and Workflow Questions Help customers understand how to use the software in their day-to-day hotel operations.<br> This includes explaining features, walking users through processes, helping with configuration, and identifying when a “how-to” question is actually the result of incorrect setup, missing permissions, or unexpected system behavior.<br> Work With AI-Assisted Support Tools Review AI-generated classifications and drafted responses before relying on them as our answer.<br> Correct intent, priority, sentiment, language, and product classifications when necessary, and suppress automated responses when they would be inappropriate, including security, legal, or previously escalated matters.<br> AI output is a starting point.<br> You remain accountable for the accuracy of the response and for confirming that the customer’s issue has been resolved.<br> Diagnose Issues Across Our Product Portfolio Support roommaster Cloud, roommaster Anywhere, our browser-based PMS, Booking Engine and Channel Manager, roommaster Payments, Caretaker/Eventory and many more.<br> Identifying the correct product, environment, database region, and affected workflow is often the first step in the diagnostic process.<br> Troubleshoot Integrations Investigate issues involving data moving between connected systems, such as: Availability not reaching an online travel agency Reservations not arriving in the PMS Rates or restrictions not updating Transactions missing from reports Third-party systems returning incomplete or unexpected data Use logs, audit trails, request and response data, and the behavior of both systems to determine where the handoff failed.<br> Support Card Payments and Terminals Assist with payment-terminal setup and connectivity, batch and settlement questions, refund, duplicate charges, tokenization, and processor-side issues.<br> Understand what can be addressed within roommaster and when the issue must be escalated to another internal team.<br> Support Distribution and OTA Connectivity Troubleshoot room and rate mapping, availability and restriction updates, and connections with platforms such as Booking.<br>com, Expedia, Agoda, and Airbnb.<br> Recognize the operational impact of distribution issues.<br> For example, a stalled availability update that could cause a hotel to oversell rooms requires a different response than a routine mapping question.<br> Maintain Accurate Support Records Ensure each ticket contains the correct: Ticket form and classification Customer organization and contact Product and product-automation fields Priority and severity Problem-versus-question classification Troubleshooting notes and supporting evidence Contacts must be associated with the correct organization, and all required information must be completed before a ticket is resolved.<br> Reduce Repeat Contact When the same question or issue appears repeatedly, help turn the solution into a reusable macro, internal procedure, Help Center article, training opportunity, or product improvement request.<br> Helping customers find answers more easily and preventing repeat issues are core parts of the role.<br> Participate in Our Global Support Schedule Our customers operate across North America, EMEA, and APAC.<br> Support follows a global, followthe-sun model, and this role participates in a shift rotation that includes weekend coverage.<br> At least one year of experience in technical support, application support, software support, or a comparable customer-facing technical role A structured diagnostic approach: reproduce the issue, isolate variables, form and test a hypothesis, and escalate with evidence Ability to distinguish among a product question, data issue, configuration problem, permissions issue, integration failure, and software defect Comfort using browser developer tools, including reviewing console errors and inspecting failed network requests Working knowledge of APIs and integrations, including HTTP status codes, request and response payloads, and webhooks Ability to reconstruct events using logs, audit trails, transaction histories, and customer conversations Strong written English and the ability to produce clear, accurate responses suitable for customers, hotel management, processors, vendors, and other stakeholders Clear and confident spoken English, including the ability to lead a live call with a customer experiencing a stressful operational issue Ability to manage and prioritize your workload without needing to be given a daily task list Strong ownership and follow-through, including confirming that the customer’s issue has been resolved Availability to participate in a shift rotation covering a 24/7 support struture Beneficial Experience Hotel front-desk, reservations, accounting, or back-office experience Experience with card payments or payment terminals, including Adyen, or another hotel or retail payment provider Experience with channel managers, booking engines, or OTA extranets Experience with Zendesk or a comparable ticketing platform SQL knowledge or experience building reports from a relational database Basic networking knowledge Ability to use AI-assisted tools effectively while critically evaluating their output for accuracy, relevance, tone, security, and appropriateness Experience supporting SaaS products or connected software platforms Hotel experience is valuable, but it is not required.<br> We can teach hospitality operations to someone who already has strong technical troubleshooting and customer communication skills.<br> What We Will Teach You How a Hotel Operates You will learn the daily hotel cycle, from reservations and arrivals through check-in, folio management, and night audit.<br> You will also learn hospitality terminology such as rate plans, availability and restrictions, no-shows, walk-ins, room moves, and overbooking.<br> Understanding hotel operations is essential to determining the true urgency and impact of an issue.<br> Why Certain Issues Are Emergencies A stalled availability update is not simply a data-sync problem—it may place a hotel at immediate risk of selling rooms it does not have.<br> You will learn which issues create operational or financial risk, how quickly that risk develops, and how to respond appropriately.<br> Our Products and Environments You will learn how properties are configured across our products, regions, integrations, and database environments, as well as how to identify the systems involved in a reported issue.<br> Payments from End to End You will learn how payment terminals, tokenization, authorization, batching, settlement, refunds, and payment processors interact—and, importantly, what data and processes Support must never access or modify.<br> Distribution and Connectivity You will learn how room and rate mapping works, how availability and restriction updates move between systems, and how major OTA extranets behave.<br> Escalation and Incident Management You will learn our escalation process, severity criteria, duplicate-ticket linking, documentation requirements, and communication expectations during active incidents.<br> How the Team Works Our Workload Follows Hotel Operations Support volume is heaviest on weekdays and typically peaks on Mondays as issues from the weekend are reported or followed up.<br> A typical weekday generates approximately 105 support tickets, while a weekend day generally generates 38–40.<br> These tickets are shared across the team.<br> AI Assists the Team AI helps classify, route, and prioritize tickets and can draft suggested responses.<br> Support specialists remain responsible for validating its output, applying judgment, and ensuring that the customer receives an accurate and complete resolution.<br> We Work as One Support Team The team shares responsibility for the queue and overall customer experience.<br> Collaboration is expected: team members help one another investigate issues, share product knowledge, and move difficult tickets toward resolution.<br> Success is not measured by individual ticket volume alone.<br> Performance Is Balanced Performance is evaluated across several areas, including: Resolution quality and accuracy Responsiveness Customer satisfaction Ticket ownership and follow-through Documentation and ticket hygiene Appropriate prioritization and escalation Contribution to the performance and knowledge of the wider team Ticket volume is considered in context and does not, by itself, determine performance.<br></span> </div>