وظائف مدير صيانة في لبنان

We are looking for an experienced and highly professional Gym Manager to oversee the operations of a luxury fitness facility and ensure exceptional standards of service, safety, cleanliness, and member experience. <br> <br>Key Responsibilities: <br> <br>- Manage the daily operations of the gym and fitness facilities. <br>- Ensure the highest standards of service and member experience. <br>- Supervise fitness instructors, personal trainers, reception, and support staff. <br>- Prepare staff schedules, assignments, and daily operational plans. <br>- Ensure all fitness equipment is properly maintained, safe, and fully operational. <br>- Coordinate with Maintenance and Engineering teams for equipment repairs and facility requirements. <br>- Develop and implement health, safety, hygiene, and operational procedures. <br>- Monitor facility cleanliness, presentation, and overall standards. <br>- Support the recruitment, training, coaching, and performance evaluation of gym staff. <br>- Manage memberships, member requests, feedback, and service issues professionally. <br>- Coordinate fitness programs, personal training services, and wellness activities. <br>- Monitor inventory, equipment, supplies, and operational costs. <br>- Ensure compliance with health and safety regulations and industry standards. <br>- Prepare regular operational reports for management. <br>- Maintain a professional, welcoming, and luxury environment at all times. <br> <br>Requirements: <br> <br>- 10–15+ years of proven experience managing gyms, fitness clubs, luxury hotels, resorts, or high-end fitness facilities. <br>- Relevant fitness, gym management, or professional training certifications. <br>- Strong knowledge of fitness operations, equipment, health, and safety standards. <br>- Proven experience managing and leading multidisciplinary teams. <br>- Excellent leadership, communication, and organizational skills. <br>- Strong customer-service orientation with a luxury hospitality mindset. <br>- Ability to handle VIP members and high-profile clients with discretion and professionalism. <br>- Strong problem-solving and decision-making abilities. <br>- Excellent attention to detail and ability to maintain high standards. <br>- Experience in a 5-star hotel, luxury resort, private club, or high-end wellness facility is a strong advantage. <br>- Professional appearance, reliability, discretion, and integrity are essential. <br> <br>???? Interested candidates are invited to send their CV <br> <br>Location: Broumana | Lebanon

???? Cité Sportive area, Beirut | Full-time <br> <br>We're looking for an energetic Assistant Shop Manager to help run a fashion and accessories outlet. You'll be the Store Manager's right hand, keeping the store running smoothly, the team motivated and customers happy. <br> <br>What you'll do <br> <br>Store Operations & Daily Readiness <br> <br>-Support opening and closing routines: cleanliness, POS readiness, staff attendance and making sure the store is working properly. <br>-Get the sales floor ready for customers by coordinating housekeeping, organising fixtures and keeping product presentation to standard. <br>-Monitor safety and maintenance, and report any issues to the Store Manager. <br> <br>Sales Floor Supervision & Customer Service <br> <br>-Lead and support the sales team throughout the day so every customer gets great service. <br>-Assign daily tasks such as sections, replenishment, display touch-ups and restocking priorities. <br>-Make sure service standards, selling behaviour and store rules are followed. <br>-Handle customer questions and complaints, and resolve escalated cases with the Store Manager. <br> <br>Team Development <br> <br>-Onboard new joiners and help them settle quickly into the team. <br>-Coach Sales Officers and Cashiers on customer approach, product knowledge and store policies. <br> <br>What we're looking for <br> <br>2–4 years of retail experience, ideally in fashion, with at least 1 year in a supervisory role. <br>A natural leader with a strong customer-service mindset. <br>Organised, hands-on and comfortable in a fast-paced store. <br>Good communication skills in Arabic and English; French is a plus. <br>Flexible to work shifts, weekends and peak seasons

Role Purpose <br>• Act as the central coordination and follow-up point between the Owner and the management teams of the different companies and assets. <br>• Oversee administrative activities, procedures, documentation, contracts, renewals and internal coordination. <br>• Follow up on the Owner's decisions, instructions, pending matters and action points and ensure timely implementation. <br>• Monitor operational issues and coordinate with managers, suppliers, banks, accountants, auditors, lawyers and consultants as required. <br>• Coordinate matters related to properties and hotels, including maintenance, suppliers, services and collections. <br>• Review periodic management and financial reports and highlight important matters requiring the Owner's attention. <br>• Prepare concise status updates for the Owner on priorities and pending matters across the different businesses. <br>• Support procurement, cost control, internal procedures and administrative improvements. <br>• Conduct periodic visits to businesses/properties and undertake occasional travel when required. <br>• Maintain strict confidentiality regarding the Owner's companies, assets and information. <br> <br>-Strong administration, organization, coordination and follow-up skills; broad operational exposure; ability to deal with multiple businesses, managers, suppliers and external parties; good understanding of financial reports, costs, collections and basic financial controls <br> <br>-Experience within diversified groups, family-owned businesses, hospitality, real estate or multi-company environments is highly preferred. Hands-on profile, high discretion and confidentiality. Occasional business travel may be required. <br> <br>Salary : 3000 USD

Main Purpose of the Job <br>The Factory Manufacturing Excellence Manager supports the factory leadership Team to achieve World-Class Manufacturing Excellence by leveraging Manufacturing practices to improve business results in a continuous and sustainable manner. <br>The Factory Manufacturing Excellence Manager consistently drives the implementation of NCE and standards across the factory leading and ensuring the alignment with NCE initiatives with the zone. <br>Key Outputs <br>Strategic plan development and management in the Factory: <br>- Ensures the right cascading of priorities and measures from the Market to the factory. <br>- Defines and embeds NCE projects and initiatives into the Factory objectives and align Factory Leadership Team towards the plan <br>- Establishes Factory governance to ensure that NCE implementation contributes to deliver business results. <br>- Drive effective factory governance (simple) <br>- Prioritize the improvement efforts based on loss analysis <br>- Owns as drives the factory capacity plan for the next 5 years with the best cost and service level. <br>Improvement in overall competence, Leading to empowered and autonomous and engaged people: <br>- Facilitates the FLT to support the factory to achieve their business goals by applying NCE Methodologies. <br>- Facilitates to translate the Market priorities and function priorities into the Factory OMP. <br>- Supports Factory competency building plan that ensures NCE is developing autonomy at all levels of the organization. <br>- Stewards, trains, supports, and coaches the Factory Leadership Team and Local Leadership Teams in Manufacturing competencies (e.g.GA, FI, LVS, AM) and applicable manufacturing standards. <br>- Develops competency of Local Leadership Teams and Factory Leadership Teams, supporting them to apply methodologies to improve and sustain results (e.g. all NCE methodologies, Value Added Activities, Workload studies, etc.). <br>- Supports the sustained competencies in Manufacturing Excellence for the factory <br>Improvement in Manufacturing Excellence results: <br>- Promotes and supports cross-fertilization of Manufacturing best practices, knowledge, standards, and improvements across the factories. <br>- Ensures an overall understanding of the different NCE methodologies (pillars) within the Factory Leadership Team, functions and how they integrate through the NCE implementation plan avoiding silo working. <br>- Conducts specific projects to support results improvement around priorities established by the Factory. <br>- Provides hands-on support to the Local Leadership Teams and Local Operating Teams to accelerate improvement of results (coach by doing with the factory). <br>- Ensures effectiveness of NCE implementation (business results). <br>- Drives pragmatic application of methodologies and tools focusing on delivering results <br>- Understands and ensures together with Factory Cost controller an overall competence of Costing Standards for Manufacturing. <br>- Links with Market Excellence manager within a Market/Category to drive NCE in manufacturing <br>Critical Experiences <br>-Factory experience (4 years +), preferable acting as Production/Maintenance Manager or Manufacturing Analyst. <br>-Strong Practical experience in leading and coaching NCE in manufacturing competencies. <br>-Successfully led and developed cross-functional teams. <br>-Experience of program management

The Stock and Operations Manager provides end-to-end leadership for the company’s warehouse, inventory, delivery and fleet, and technical service operations. The role ensures that stock is accurate and available, orders and transfers are fulfilled safely and on time, vehicles and operational assets are controlled efficiently, and technical services meet defined quality and turnaround standards. The manager leads the three department heads, aligns priorities across functions, resolves escalations, and turns operational data into corrective actions that improve service, cost, control, and customer satisfaction. <br>Main Duties and Responsibilities <br>Operational Leadership and Coordination <br>• Lead, coach, and hold accountable the Warehouse Manager, Technical or Service Center Manager, and Delivery and Fleet Supervisor. <br>• Translate company objectives into department plans, daily priorities, service standards, manpower allocation, and measurable targets. <br>• Run regular operations meetings and ensure effective handovers between warehouse, delivery, technical, sales, procurement, accounting, and project teams. <br>• Maintain clear ownership for every operational request, escalation, and exception from receipt through closure. <br>• Identify capacity constraints, workflow gaps, and recurring failures, then implement and follow up corrective and preventive actions. <br>Stock and Warehouse Governance <br>• Ensure accurate receiving, storage, picking, packing, dispatch, returns, internal transfers, and replenishment across all warehouses and stock locations. <br>• Own inventory accuracy and ensure cycle counts, scheduled physical inventories, reconciliations, serial tracking, and discrepancy investigations are completed and documented. <br>• Review stock adjustments, damaged or obsolete items, negative stock, excess stock, slow-moving items, and near-out-of-stock risks; coordinate action with stock control, procurement, sales, and accounting. <br>• Approve or escalate stock-related exceptions according to the company’s authority matrix, ensuring proper supporting documents and segregation of duties. <br>• Ensure warehouse layout, product identification, storage conditions, housekeeping, access control, and safety practices protect employees and company assets. <br>Delivery and Fleet Management <br>• Ensure deliveries and stock transfers are planned, routed, dispatched, tracked, and completed accurately, safely, and on time. <br>• Monitor vehicle availability, utilization, fuel consumption, mileage, maintenance, inspections, insurance, registration, licensing, incidents, and operating cost. <br>• Review delivery failures, delays, damages, shortages, returns, and customer complaints, and ensure root causes and corrective actions are recorded. <br>• Optimize routes, scheduling, loading, and vehicle allocation to improve service levels while controlling cost. <br>• Ensure drivers and helpers comply with traffic laws, safety requirements, vehicle checklists, and company procedures. <br>Technical Team and Service Operations <br>• Oversee workshop, service center, maintenance, repair, after-sales support, warranty handling, field visits, and technical team scheduling. <br>• Ensure service requests and work orders are assigned, documented, prioritized, and completed within agreed turnaround times. <br>• Monitor technical quality, repeat repairs, spare-parts and tool usage, warranty claims, preventive maintenance, and customer escalations. <br>• Coordinate technical manpower and site support with projects, sales, and customers while maintaining clear scope, approval, and handover records. <br>• Ensure technicians receive the training, tools, safety equipment, product knowledge, and procedures required to perform effectively. <br>Systems, Controls, and Reporting <br>• Ensure all operational transactions and records are entered accurately and on time in the ERP system, including receipts, transfers, deliveries, returns, repairs, serial numbers, spare parts, and stock adjustments. <br>• Establish practical SOPs, checklists, approval controls, and audit trails across the three departments, and verify consistent implementation. <br>• Prepare daily, weekly, and monthly dashboards covering stock, warehouse, delivery, fleet, and technical performance, with analysis and action plans. <br>• Partner with Accounting and Stock Control to reconcile inventory and investigate variances; partner with IT or ERP support to resolve system issues that affect operations. <br>• Maintain complete operational records and ensure readiness for internal reviews, stock audits, warranty verification, and regulatory inspections. <br> <br>Education Experience and Skills <br>• Bachelor’s degree in Supply Chain Management, Logistics, Operations Management, Business Administration, Engineering, or a related field. <br>• Minimum 7 years of progressive experience in operations, warehousing, logistics, stock control, fleet, or technical service, including at least 3 years in a management role. <br>• Demonstrated ability to manage multiple operational departm

We are looking for an experienced and highly professional Executive Housekeeper with extensive experience in 5-star hotels, luxury residences, or high-end hospitality projects to oversee housekeeping operations and ensure the highest standards of cleanliness, presentation, service, and guest experience. <br> <br>Key Responsibilities: <br> <br>- Lead and manage all housekeeping operations across 5-star projects and luxury properties. <br>- Establish and maintain exceptional standards of cleanliness, hygiene, presentation, and organization. <br>- Supervise housekeeping teams, supervisors, attendants, and support staff. <br>- Plan staff schedules, assignments, and daily housekeeping operations. <br>- Inspect guest rooms, suites, public areas, back-of-house areas, and service areas. <br>- Ensure all areas consistently meet luxury hospitality standards. <br>- Develop and implement housekeeping procedures, checklists, and quality-control standards. <br>- Manage linen, uniforms, amenities, cleaning supplies, and housekeeping equipment. <br>- Coordinate closely with Maintenance, Engineering, Front Office, Security, and other departments. <br>- Manage external housekeeping and specialized service providers when required. <br>- Monitor inventory and control housekeeping costs and consumption. <br>- Train, coach, and evaluate housekeeping staff to maintain high service standards. <br>- Handle VIP requirements and ensure personalized service for high-profile guests and residents. <br>- Ensure compliance with health, safety, hygiene, and environmental standards. <br>- Conduct regular inspections and take immediate corrective action when required. <br>- Prepare operational reports and provide recommendations to senior management. <br> <br>Requirements: <br> <br>- 15+ years of proven experience in housekeeping management, preferably within 5-star hotels, luxury residences, private estates, or high-end hospitality projects. <br>- Previous experience as an Executive Housekeeper, Housekeeping Manager, or similar senior position. <br>- Strong knowledge of luxury housekeeping standards and quality-control procedures. <br>- Proven experience managing large housekeeping teams and multiple operations. <br>- Excellent leadership, organization, and staff-management skills. <br>- Strong attention to detail and a passion for maintaining exceptional standards. <br>- Experience handling VIP guests, executives, and high-profile residences is a strong advantage. <br>- Excellent communication and interpersonal skills. <br>- Strong knowledge of housekeeping equipment, cleaning products, linen, and inventory management. <br>- Ability to work under pressure and manage multiple priorities. <br>- Professional appearance, discretion, reliability, and a high level of integrity are essential. <br>- Hospitality or housekeeping-related certification is an advantage. <br> <br>???? Interested candidates are invited to send their CV <br>Location: Broumana | Lebanon

Key Responsibilities: <br> <br>• Communicate sales plans and targets to the shop team, monitor performance on an ongoing basis, and suggest corrective actions when needed. <br>• Assign daily tasks and assist in the schedule preparation for the Sales Associates and ensure that activities are carried out in the most efficient manner. <br>• Report operational issues and handle customer complaints in in a timely manner, suggest solutions or intensify them as appropriate in order to ensure operational effectiveness and customer satisfaction. <br>• Assist the Shop Manager in handling the maintenance of inventories and placement of product orders to ensure effective stock management and availability of products. <br>• Motivate team members and provide them with the necessary support in terms of training and development in order to improve sales results. <br>• Supervise the opening process of the shop in order to ensure that all set procedures regarding petty cash, reporting, systems, etc. are respected. <br>• Analyze consumer behavior and adjust product positioning. <br>• Act as the store’s representative and set an example for the staff. <br> <br>Requirements: <br>• 1+ years of experience in a managerial role; <br>• Bachelor’s degree in management or related field. <br>• Proven experience in a retail environment, with a preference for experience in clothing or fashion retail. <br>• Strong customer service skills. <br>• Strong problem-solving Skills <br>• Demonstrated ability to meet and exceed sales targets. <br>• Effective communication skills <br>• Excellent organizational skills <br>• Multi-task ability <br>• Knowledge of and adherence to company policies, procedures

Key Responsibilities: <br>• Communicate sales plans and targets to the shop team, monitor performance on an ongoing basis, and suggest corrective actions when needed. <br>• Assign daily tasks and assist in the schedule preparation for the Sales Associates and ensure that activities are carried out in the most efficient manner. <br>• Report operational issues and handle customer complaints in in a timely manner, suggest solutions or intensify them as appropriate in order to ensure operational effectiveness and customer satisfaction. <br>• Assist the Shop Manager in handling the maintenance of inventories and placement of product orders to ensure effective stock management and availability of products. <br>• Motivate team members and provide them with the necessary support in terms of training and development in order to improve sales results. <br>• Supervise the opening process of the shop in order to ensure that all set procedures regarding petty cash, reporting, systems, etc. are respected. <br>• Analyze consumer behavior and adjust product positioning. <br>• Act as the store’s representative and set an example for the staff. <br> <br>Requirements: <br>• 1+ years of experience in a managerial role; <br>• Bachelor’s degree in management or related field. <br>• Proven experience in a retail environment, with a preference for experience in clothing or fashion retail. <br>• Strong customer service skills. <br>• Strong problem-solving Skills <br>• Demonstrated ability to meet and exceed sales targets. <br>• Effective communication skills <br>• Excellent organizational skills <br>• Multi-task ability <br>• Knowledge of and adherence to company policies, procedures

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Responsible for assisting in managing the daily operations of the store in order to ensure that the store is visually merchandised with a proper workflow and compliance with set standards and highest level of customer service is consistently provided to Tawfeer’s customers.<br> ₋ Assist in the development and oversee the implementation of the store’s established policies and procedures and comply with Tawfeer’s other policies.<br> ₋ Assist in ensuring the achievement of annual sales targets for the store and ensure it is cascaded down to the store’s team on a monthly &amp; weekly basis.<br> ₋ Assist in managing all store activities in Tawfeer while ensuring the achievement of the set Sales Targets.<br> ₋ Assist in monitoring cash management and payment systems in accordance with Tawfeer’s policies &amp; procedures.<br> ₋ Monitor complete store merchandise and materials in terms of ensuring that all categories products have accurate labelling, pricing in accordance with the set Brand Guidelines and Policies &amp; Procedures.<br> ₋ Assist in managing the store’s inventory, inventory space maintenance, facilities management, renovation needs, merchandise, staff supervision, customer service &amp; sales, store layout and floor sales in an organized manner to enhance safety and efficiency.<br> ₋ Assist in coordinating activities of stock distribution facilitate transportation and receiving of stock in accordance with Tawfeer’s established procedures.<br> ₋ Assist in providing on the job training to junior staff in customer service &amp; technical product knowledge to ensure the delivery of accurate information to clients.<br> ₋ Manage the resolution of customer complaints in a professional and timely manner.<br> ₋ Ensure that the store is visually merchandised with a proper workflow in order to increase Sales and enhance the Operational efficiency.<br> ₋ Perform other duties related to the job as assigned by the Direct Manager.<br> ₋ Assist in development of the manpower plan for the store to ensure a highly professional and knowledgeable workforce at Tawfeer ₋ Oversee special and appropriate Training Programs for the store employees to ensure smooth workflow ₋ Assist in preparing and submitting periodic reports to direct management pertaining to store activities and any issues that may occur.<br> ₋ Bachelor Degree in Business Administration or related field.<br> ₋ Minimum of 5-7 years of experience in the same or related field ₋ Managing People.<br> ₋ Decision Making Skills ₋ Communication Skills.<br> ₋ Problem Solving Skills.<br> ₋ Organizing and Planning Skills.<br> ₋ Achievement Oriented.<br> ₋ Proficiency in English and Arabic languages</span> </div>

<div><div><div><div><div><strong>JOB PURPOSE<br><br></strong></div><div>Manage the Country’s National Operations facilities and personnel in their provision of pick-up, delivery, service offering through counters and shipment processing services.  Ensure the execution of these services to defined service, cost and quality standards and achieve targeted improvement in operations performance measures. Set and own all operational budgeted costs. Support the sales acquisition and customer maintenance processes for defined customers and physical channels to achieve profitable revenue growth for DHL and improved customer satisfaction. Responsible for customs clearance both inbound and outbound to achieve the highest Transit Time standard. Responsible for security within the Country employees, shipments and facilities.</div></div><div><strong><br></strong></div><div><strong>PRINCIPAL ACCOUNTABILITIES</strong></div><div><ul><li>Direct accountability for the service performance and operational cost of the Country’s Operations against defined standards and targets.</li><li>Gateways within the Country maintaining and achieving BIC Gateway status.</li><li>Security compliance within the country, maintaining and achieving new TAPA facilities.</li><li>All Facilities upkeep and ideal location within the Country</li><li>Responsible for Country maintaining ISO9001, ISO1401, ISO1800</li><li>Responsible for planning new facility locations and customer touch points.</li><li>Ownership of the costs & cost target achievement, with the Business Units.</li><li>Ensure pick-up, delivery and shipment processing services are executed in line with service, quality and cost performance standards and targets.</li><li>Ensure implementation of, and compliance to regional and country processes, policies and procedures, and any local external regulatory requirements, that relate to the operational services provided.</li><li>Manage and support business acquisition and customer relationship management from the Operations perspective for defined customers, both directly with customers through all physical channels and in conjunction with appropriate DHL sales management.</li><li>Monitor Operations performance against service targets and cost targets and ensure the implementation of actions to reverse identified areas of under-performance.</li><li>Ensure that service provided by counter staffs through the service centers are in line with DHL’s standards set for delighting customers to maximize cash sales.</li><li>Ensure the effective implementation and deployment of Regional and Country projects, programmes and initiatives, and the realization of agreed business benefits, within Ground Operations.</li><li>Ensure that the team is provided with clear direction and performance standards and is staffed, trained and motivated to meet set targets.  Perform the Motiv8 process regularly for direct reports to manage individual performance and career aspirations.</li><li>As security is a vital and integral part of our business and as such contributes to its overall success, line managers are responsible for compliance to DHL security policies and procedures.</li><li>Co-ordinate with Regional Hub and Transportation department, sales and third party contractors to maintain and expand the road haulage network in line with market demands, both in terms of transit times and security.</li><li>Monitor and measure the transit time performance against performance targets.   </li><li>Take the necessary action at origin and/or destination to ensure transit time targets are achieved.</li><li>Work closely with local management to oversee the construction/renovation of all new and existing facilities to ensure they are designed to cope with projected volumes of shipments forecasted over the next five years.</li><li>Manage the co-ordination between country management team and functions and develop the country’s quality strategy in line with ISO 9001, ISO 1400(EMS) – ISO 1800(H&S) and beyond.</li><li>Measure and evaluate service performance using Service Quality Index.</li><li>Ensure performance monitoring is relevant, concise and accessible to all users.</li><li>To develop, implement and manage security country wide<br></li></ul><div><strong>NATURE AND SCOPE</strong></div></div><div><br></div><div><div><strong>a) Context</strong></div><div><br></div><div>The Country National Operations Manager has direct management responsibility for the Country’s Operations personnel, equipment, consumables and facilities.  Specifically, he/she is responsible for the service and operational cost performance for the Country’s Operations against agreed budget, standards and targets, and the definition and implementation of actions and plans to improve this performance. Improve and maintain high performance in customs clearance.</div><div><br></div><div><strong>b) Reporting Relationships</strong></div><div><strong><br></strong></div><div>The Country National Operations Manager reports to the Country Manager.  This position has xxx direct reports, Ground Ops Manager, Quality and H&S Manager, Security and Facilities Manager, Gateway Manager.</div><div><br></div><div><div><strong>c) Contacts</strong></div><div>                                                          </div><div><em>1. <strong>Internal </strong></em></div><div><strong><br></strong></div><div></div><div>Management Team --> Daily--> Strategy Creation and Development                                                                              </div><div><br></div><div>Services Managers--> Daily--> Leadership, direction and Guidance</div><div>                                                                               </div><div>Gateway staff--> Daily--> Functional co-ordination;network issues and developments</div><div>                                                                                </div><div><em>2. <strong>External</strong> </em></div><div><br></div><div>Building Maintenance Supplies and Contractors -->Infrequently -->Liaison takes place through Procurement and Facilities</div><div>                                   </div><div>Customers -->Daily --> Services support to sales for large contracts or for maintenance of existing deals</div></div></div><div><br></div><div><br></div><div><div><strong>d) Problem Solving</strong></div><div><ul><li>Addressing customer service and operational issues, primarily driven by Ground     Operations and Gateway performance.</li><li>Defining solutions to reverse identified under-performance against service and cost standards and targets within Ground Operations.</li><li>Ensuring compliance to THP –ISO 1900/1800/1400 processes and relevant quality systems.</li><li>Ensuring the implementation of agreed regional and country projects and programmes at operational sites within the country while maintaining the full operational performance of the facilities and personnel.</li><li>Maintaining optimal operational performance within Country Operations, including staffing levels, equipment and supplies availability and functionality, and planning and projecting infrastructure investments to sustain performance and quality levels.</li><li>Managing all country facilities, relocating, maintaining and planning for growth. </li></ul><div><div><strong>e) Decision Making</strong></div><div><ul><li>Service operating policy and procedures</li><li>Services procurement over field spend</li><li>Domestic scheduling and road network</li><li>Services staff recruitment</li><li>Services process flow design and layout</li><li>Services development programmes and schedules</li><li>Shipment data processing standards and equipment</li><li>Services Strategy</li><li>Operating policies and procedures</li><li>Procedure and process flows for interfaces with other departments</li><li>Process flow and procedure design for ISO 9002 certification</li><li>Key performance indicator design for other departments</li><li>Prioritization of tactical actions to improve service and cost performance within country Operations.</li></ul><div><br></div></div></div></div></div><div><div><strong>f) Planning and Organization</strong></div><div></div><div><ul><li>Supports major projects and programs scheduled for deployment in his/her Operations and ensure that agreed local personnel and resources are available for timely completion.</li><li>Ensures compliance with agreed service contingency and recovery plans within Operations and ensures they are aligned with necessary plans or actions in other areas of the Operations and other functions and entities (e.g. Commercial, Aviation,).</li><li>Monitors and reacts appropriately to ensure optimum staffing and other resources are available to maintain service and cost performance standards.</li></ul></div><div><br></div><div><strong>g) Job Challenge</strong></div><div><ul><li>The country may have particular cultural differences to other network locations. There is a high proportion of staff from South East Asia, the Indian Sub Continent and other Middle East / African countries. They have different backgrounds, languages and religious beliefs. The country National Operations Manager has to ensure that all of these differences are taken into consideration when any strategies are being formulated or decisions affecting staff changes and work practices are being effected. </li><li>Must be able to lead, manage, motivate and communicate effectively to all levels of Operations staff within Country Operations.</li><li>Key focus on achieving service excellence within agreed cost parameters while Maintaining a strong customer facing position and driving improvement in Customer satisfaction.</li></ul></div></div><div><br></div><div><div><strong>4. KNOWLEDGE, SKILLS AND EXPERIENCE:</strong></div><div><ul><li>Educated to degree level preferred</li><li>6-8 years experience within Operations with at least 5 years experience of managing large teams .</li><li>Project Management experience preferred.</li><li>Must possess good understanding of Service Theory, Operations Management, ,GSOP, ISO Processes and TAPA.</li><li>Excellent written, oral and presentation skills essential.</li><li>PC skills i.e. sound knowledge of MS Office packages.</li><li>Passion for delighting customers</li><li>Ability to build and lead teams</li><li>Ability to drive superior performance by building a high performance culture</li><li>Demonstrates a high level of commitment, energy and resilience</li><li>Excellent problem solving capabilities</li><li>High tolerance for stress and maintains stable performance under pressure</li><li>Good Planning & Organizing skills</li></ul></div></div></div></div></div>

A large food manufacturing company located in Tripoli; is looking for an experienced and results-driven Production Manager to oversee our daily food manufacturing operations. You will be responsible for planning, directing, and coordinating production lines to maximize efficiency, reduce waste, and strictly uphold food safety and quality standards. <br>This is an on-site position based in Tripoli. <br> <br>Key Responsibilities <br> <br>• Production Planning & Execution: Develop and manage daily, weekly, and monthly production schedules to meet customer demand and delivery targets. <br>• Process Optimization: Apply Industrial Engineering and Lean/Six Sigma principles to streamline workflows, eliminate bottlenecks, and boost plant output. <br>• Quality & Safety Compliance: Ensure strict adherence to HACCP, GMP (Good Manufacturing Practices), ISO standards, and local/international food safety regulations. <br>• Cost & Waste Control: Monitor material usage, labor efficiency, and equipment downtime to minimize production costs and scrap rates. <br>• Team Leadership: Hire, train, schedule, and mentor production supervisors and floor staff; foster a safe and accountable shop-floor culture. <br>• Cross-Functional Collaboration: Work closely with Quality Assurance (QA), Maintenance, Supply Chain, and R&D teams to launch new products and resolve technical issues quickly. <br> <br>Required Qualifications & Skills <br> <br>• Education: Bachelor’s degree in Industrial Engineering, Mechanical Engineering, Food Engineering, or a closely related technical field. <br>• Experience: Minimum of 7 years of proven experience as a Production Manager or Operations Manager within the food and beverage manufacturing industry. <br> <br>• Technical Knowledge: <br>• Deep understanding of food safety management systems (HACCP, ISO 22000, GMP). <br>• Proficiency in Lean Manufacturing, 5S, Kaizen, or Six Sigma methodologies. <br>• Experience using ERP/MRP software to track production metrics and inventory. <br> <br>• Core Competencies: Strong leadership, problem-solving under pressure, data-driven decision-making, and excellent communication skills. <br> <br>Only shortlisted candidates will be contacted

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>An established furnished residential property in Beirut is seeking an experienced and commercially minded <b>Hospitality Operations Manager</b> to lead leasing activity and day-to-day operations.</p><p>This role combines leasing, revenue generation, tenant relations, and property operations. The successful candidate will be responsible for maximizing occupancy and rental performance while ensuring that residents and guests receive a consistently high level of service.</p><p><br></p><p><b>Key Responsibilities</b></p><p><b>Leasing &amp; Commercial Performance</b></p><ul><li>Manage the full leasing process from inquiry and property viewing through negotiation, contracting, move-in, renewal, and move-out.</li><li>Maximize occupancy and rental revenue through proactive leasing and effective follow-up on leads.</li><li>Maintain an accurate overview of available, occupied, reserved, and upcoming-vacant units.</li><li>Prepare leasing offers and negotiate commercial terms within approved guidelines.</li><li>Develop relationships with corporate clients, relocation companies, embassies, brokers, agents, and other sources of potential tenants.</li><li>Proactively manage lease renewals and minimize vacancy periods.</li><li>Monitor the Beirut furnished-apartment, serviced-residence, and hospitality markets.</li><li>Conduct regular competitor pricing and market analysis.</li><li>Recommend rental rates and leasing strategies based on demand, seasonality, occupancy, apartment type, length of stay, and market conditions.</li><li>Monitor leasing performance, lead conversion, occupancy, rental rates, and tenant retention.</li></ul><p><b>Property Operations</b></p><ul><li>Oversee the day-to-day operations of the property.</li><li>Ensure apartments are fully prepared, inspected, clean, functional, and ready before every resident or guest arrival.</li><li>Coordinate apartment move-ins and move-outs, including inspections, inventories, keys/access, and handovers.</li><li>Coordinate closely with housekeeping, maintenance, security, suppliers, and external contractors.</li><li>Follow up on maintenance requests and ensure issues are resolved efficiently and to the required standard.</li><li>Monitor the condition and presentation of apartments, common areas, amenities, furniture, fixtures, appliances, and equipment.</li><li>Ensure high standards of cleanliness, presentation, safety, and service throughout the property.</li><li>Manage resident and guest requests, concerns, and complaints in a professional and timely manner.</li><li>Develop and maintain operational procedures, checklists, and service standards.</li><li>Monitor suppliers and contractors in terms of quality, cost, and response time.</li></ul><p><b>Reporting &amp; Performance Management</b></p><ul><li>Prepare regular reports on occupancy, leasing activity, rental rates, vacancies, renewals, revenue, and operational performance.</li><li>Track key performance indicators and identify opportunities to improve commercial and operational results.</li><li>Support management in budgeting, cost control, pricing decisions, and operational planning.</li><li>Provide management with regular market intelligence and recommendations.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Candidate Profile</b></p><p>We are looking for a proactive, organized, and commercially driven professional who is comfortable managing both leasing and hands-on property operations.</p><p><b>Requirements</b></p><ul><li>Bachelor’s degree in Business Administration, Hospitality Management, Real Estate, Property Management, or a related field.</li><li>Minimum 3–5 years of relevant experience in leasing, property management, serviced apartments, hospitality, residential real estate, or a similar environment.</li><li>Proven experience in leasing, sales, tenant relations, or revenue-generating responsibilities.</li><li>Strong negotiation and communication skills.</li><li>Good understanding of the Beirut residential and furnished-apartment market is highly desirable.</li><li>Strong organizational and problem-solving abilities.</li><li>Ability to coordinate multiple departments, suppliers, and contractors.</li><li>Strong customer-service orientation with attention to detail.</li><li>Comfortable working in a hands-on operational environment.</li><li>Good reporting and analytical skills.</li><li>Proficiency in Microsoft Office, particularly Excel and Google workspace.</li><li>Excellent command of English and Arabic. French is an advantage.</li></ul><p><b>What We Are Looking For</b></p><p>The ideal candidate is someone who:</p><ul><li>Takes ownership and follows issues through to completion.</li><li>Is commercially minded and focused on occupancy and revenue.</li><li>Understands that excellent property operations directly support leasing performance.</li><li>Can build strong relationships with residents, corporate clients, brokers, and partners.</li><li>Maintains high standards of presentation and customer service.</li><li>Is structured, responsive, and comfortable working independently.</li><li>Can balance commercial objectives with a high-quality resident experience.</li></ul></div>

Key Responsibilities: <br> <br>• Train, and supervise shop staff, including Sales Associates and Assistant Managers, to ensure a high-performing team. <br>• Provide coaching, feedback, and performance evaluations to support staff development and promote a positive work culture. <br>• Delegate tasks and responsibilities effectively, ensuring that team members are aligned with business goals and priorities. <br>• Develop and implement sales strategies and initiatives to achieve sales targets and maximize revenue. <br>• Monitor sales performance, analyze trends, and identify opportunities for improvement or adjustment. <br>• Ensure that all staff members are trained to uphold company service standards and are knowledgeable about products, promotions, and policies. <br>• Manage shop inventory levels, including ordering, receiving, and organizing merchandise to ensure adequate stock availability. <br>• Collaborate with the inventory management team to implement inventory control measures and procedures. <br>• Oversee the layout and design of the shop to optimize traffic flow, enhance the customer shopping experience, and drive sales. <br>• Ensure compliance with store policies, procedures, and safety regulations to maintain a safe and secure environment for customers and staff. <br>• Oversee shop opening and closing procedures, including cash handling, security checks, and equipment maintenance. <br> <br>Requirements: <br>• Previous experience in retail management. <br>• Strong leadership and organizational skills. <br>• Excellent communication and interpersonal abilities. <br>• Knowledge of retail operations and reports, KPIs, inventory management, and sales techniques. <br>• Familiarity with relevant software for financial and inventory management. <br>• Demonstrated ability to set and achieve sales targets

KEY RESPONSIBILITIES & DUTIES: <br> <br>Strategic & Operational Leadership <br>o Develop and implement departmental operational plans aligned with company objectives. <br>o Translate project requirements into production and installation targets. <br>o Set performance standards and KPIs for steel and aluminum operations. <br>o Ensure coordination between workshop, site, engineering, and logistics functions. <br> <br>Production, Fabrication & Installation Management <br>o Plan, organize, and supervise steel and aluminum fabrication and installation activities. <br>o Approve production schedules and resource allocation. <br>o Ensure optimal utilization of manpower, machinery, and materials. <br>o Monitor productivity and workflow efficiency. <br> <br>Quality Management & Technical Control <br>o Ensure compliance with approved drawings, specifications, and standards. <br>o Enforce workmanship and finishing quality requirements. <br>o Lead rectification and corrective action processes. <br>o Support inspections and client approvals. <br> <br>Team Leadership & Development <br>o Lead technicians, supervisors, assistants, and laborers. <br>o Approve training and development plans. <br>o Conduct performance evaluations. <br>o Enforce discipline and ethical conduct. <br>o Build a performance-driven culture. <br> <br>Asset, Equipment & Material Control <br>o Oversee maintenance of machinery and fabrication equipment. <br>o Ensure proper handling and storage of materials. <br>o Monitor inventory usage and material losses. <br>o Approve major equipment repair and replacement needs. <br> <br>Financial & Cost Management <br>o Prepare and manage departmental budgets. <br>o Monitor production costs, wastage, and variances. <br>o Implement cost-optimization initiatives. <br>o Coordinate with Finance on cost reporting. <br> <br>Coordination Reporting & Governance <br>o Coordinate with Engineering, Projects, Procurement, and Logistics. <br>o Participate in project planning and review meetings. <br>o Prepare consolidated performance and cost reports. <br>o Escalate major operational risks to management <br> <br>Continuous Improvement & Innovation <br>o Promote productivity and process improvement initiatives. <br>o Introduce best practices in fabrication and installation. <br>o Support technology and system upgrades. <br> <br>REQUIRED COMPETENCIES: <br>o Bachelor’s degree or diploma in Mechanical, Industrial, or related Engineering field (preferred). <br>o Minimum 5–7 years’ experience in steel and aluminum fabrication. <br>o At least 2–3 years in a supervisory or managerial role. <br>o Proven experience in project delivery and team leadership. <br>o Advanced knowledge of steel and aluminum fabrication systems. <br>o Strong ability to interpret technical drawings and specifications. <br>o Understanding of production planning and quality systems. <br>o Knowledge of QHSE and ISO standards. <br>o Familiarity with workshop machinery and tooling

KEY RESPONSIBILITIES & DUTIES: <br> <br>Strategic & Operational Leadership <br>o Develop and implement departmental operational plans aligned with company objectives. <br>o Translate project requirements into production and installation targets. <br>o Set performance standards and KPIs for steel and aluminum operations. <br>o Ensure coordination between workshop, site, engineering, and logistics functions. <br> <br>Production, Fabrication & Installation Management <br>o Plan, organize, and supervise steel and aluminum fabrication and installation activities. <br>o Approve production schedules and resource allocation. <br>o Ensure optimal utilization of manpower, machinery, and materials. <br>o Monitor productivity and workflow efficiency. <br> <br>Quality Management & Technical Control <br>o Ensure compliance with approved drawings, specifications, and standards. <br>o Enforce workmanship and finishing quality requirements. <br>o Lead rectification and corrective action processes. <br>o Support inspections and client approvals. <br> <br>Team Leadership & Development <br>o Lead technicians, supervisors, assistants, and laborers. <br>o Approve training and development plans. <br>o Conduct performance evaluations. <br>o Enforce discipline and ethical conduct. <br>o Build a performance-driven culture. <br> <br>Asset, Equipment & Material Control <br>o Oversee maintenance of machinery and fabrication equipment. <br>o Ensure proper handling and storage of materials. <br>o Monitor inventory usage and material losses. <br>o Approve major equipment repair and replacement needs. <br> <br>Financial & Cost Management <br>o Prepare and manage departmental budgets. <br>o Monitor production costs, wastage, and variances. <br>o Implement cost-optimization initiatives. <br>o Coordinate with Finance on cost reporting. <br> <br>Coordination Reporting & Governance <br>o Coordinate with Engineering, Projects, Procurement, and Logistics. <br>o Participate in project planning and review meetings. <br>o Prepare consolidated performance and cost reports. <br>o Escalate major operational risks to management <br> <br>Continuous Improvement & Innovation <br>o Promote productivity and process improvement initiatives. <br>o Introduce best practices in fabrication and installation. <br>o Support technology and system upgrades. <br> <br>REQUIRED COMPETENCIES: <br>o Bachelor’s degree or diploma in Mechanical, Industrial, or related Engineering field (preferred). <br>o Minimum 5–7 years’ experience in steel and aluminum fabrication. <br>o At least 2–3 years in a supervisory or managerial role. <br>o Proven experience in project delivery and team leadership. <br>o Advanced knowledge of steel and aluminum fabrication systems. <br>o Strong ability to interpret technical drawings and specifications. <br>o Understanding of production planning and quality systems. <br>o Knowledge of QHSE and ISO standards. <br>o Familiarity with workshop machinery and tooling

Duties & Responsibilities <br> <br>-Oversee the day-to-day operations of the branch, ensuring smooth and efficient workflow. <br>-Lead, supervise, and motivate staff, providing clear direction and maintaining a positive team environment. <br>-Prepare staff schedules, monitor attendance and grooming, and ensure adequate shift coverage. <br>-Ensure compliance with our restaurant’s recipes, portion sizes, food quality, service standards, hygiene, and food safety procedures. <br>-Monitor kitchen and facility cleanliness, maintenance, security, and overall organization. <br>-Maintain high customer service standards, handle complaints, and implement corrective actions based on customer feedback and inspection reports. <br>-Monitor stock levels, order supplies when needed, coordinate with the Delivery Supervisor, and minimize food waste. <br>-Review cashier records and ensure accurate, timely submission of daily and monthly reports. <br>-Conduct staff performance appraisals and ensure achievement of operational objectives and KPIs. <br>-Report incidents that may compromise food safety or operations and maintain the confidentiality of company information. <br> <br>Skills & Qualifications <br>-Minimum 5 years of experience in the restaurant industry, preferably in a supervisory or managerial role. <br>-Knowledge of quality management systems and food safety standards. <br>-Strong leadership, delegation, organizational, and multitasking skills. <br>-Excellent communication, interpersonal, teamwork, and problem-solving abilities. <br>-Ability to work flexible hours, including evenings and weekends. <br>-High level of professionalism, accountability, and attention to detail

•Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards; <br>•Supervise food preparation and cooking; <br>•Provide clear direction to the Kitchen staff; <br>•Know and comply consistently with our restaurant’s standard portion sizes, cooking methods, quality and food safety standards and kitchen rules, policies and procedures; <br>•Stock and maintain sufficient levels of food products at line stations to assure a smooth service period <br>•Maintain a clean and sanitary work station area; <br>•Follow proper plate presentation and garnish set up for all dishes; <br>•Handle, store and rotate all products properly; <br>•Ensure that all equipment are kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs; <br>•Conduct daily orders from approved suppliers; <br>•Receive incoming Materials, inspects them and store them appropriately; <br>•Monitor the temperature inside Fridges / freezers daily; <br>•Inspect the kitchen area for cleanliness; <br>•Check each prepared order; <br>•Provide general directions to Kitchen staff regarding cleaning, hygiene, organization, and work techniques; <br>•Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner; <br>• Comply with food safety and hygiene procedures: adhere to proper dress code and grooming (no beard or mustache, clean and short nails, no talking or coughing above food, proper handwashing, does not use his phone or touch personal items during food handling…) <br>• Ensure timely preparation and delivery of orders as per our restaurant’s requirements <br>• Takes actions according to customer complaints and feedback as well as mystery shopping and food safety inspection reports <br>• Prevent waste in the kitchen <br>• Ensure timely attendance and accurate reporting <br>• Check attendance of staff and their grooming <br>• Suggests new items and improvements to recipe <br>• Participates in tasting panels <br>• Check health status of employees and ensure no contamination due to sickness occurs <br>• Is accountable for achievement of relevant objectives and KPI’s <br>• Ensure proper updating of health certificates <br>• Adheres to confidentiality and does not disclose work-related information to outside parties <br>• Authorized to fire kitchen section employees who breach our restaurant’s rules <br>•Authorized to promote kitchen employees based on their performance evaluation <br>•Authorized to accept / reject leave requests of kitchen crew <br>•Authorized to issue a purchase order <br>•Authorized to reject received materials <br> <br>Skills and Qualifications <br>•8 years’ culinary experience <br>•Ability to work under pressure and in a fast-paced environment <br>•Capable of delegating multiple tasks <br>•Good communication skills <br>•High leadership skills and can lead by example

Role Purpose: To assist the store manager in daily operations of the store striving to maximize profit and thus attain optimal sales levels; take charge of the store in the absence of the store manager. <br> <br>Duties & Responsibilities: <br>1. Ensure that store staff display and maintain highest levels of customer service in order to guarantee customer loyalty <br>2. Follow up with sales staff on daily duties and operations including replenishment of merchandise and alterations as well as leading them to increase sales <br>3. Monitor cashiers in order to ensure smooth cash operations <br>4. Supervise stock keepers and ensure the maintenance of a neat and organized stock <br>5. Receive Shipments; ensure that actual merchandise received matches the amount that should be sent <br>6. Prepare merchandise to be transferred to other branches and apply necessary procedures for the transfer <br>7. Work with the store manager to analyse product sales performance and inventory needs; Assess brand turnover in stock relative to brand sales as well as brand category stock in relative to brand category sales and take actions accordingly <br>8. Assist in inventory counts when necessary <br>9. Maintain store security; remain alert on theft activities and take measures accordingly <br>10. Ensure the cleanliness and tidiness of the store floor and cash register area as well as proper staff hygiene in order to reflect a good company image <br>11. Train new staff on customer service and selling techniques as well as store policies and procedures <br>12. Lead staff to achieve daily, weekly, and monthly sales targets <br>13.Keep updated on company rules and regulations as well as policies and procedures and ensure compliance by store staff <br>14. Help solve problems that affect store’s service, efficiency and productivity <br> <br>Required Qualification and Skills: <br>• University graduate with a degree in Business Management or any related field. <br>• A minimum of 1 to 2 years’ experience in the same position preferably in the retail industry. <br>• Computer literate with knowledge of standard office software applications <br>• Fluent in English and Arabic. French is a plus. <br>• Excellent Customer Service and problem solving skills <br>• Excellent Communication, both written and verbal as well as interpersonal. <br>• Ability to establish, foster, and maintain effective relationships with a wide range of individuals <br>• Organized and systematic even under pressure <br>• Self-motivated with strong Organizational, Analytical, Planning, and time management skills <br>• Ability to prioritize work and manage multiple tasks <br>• Strong supervisory skills; Ability to lead and work as part of a team <br>• Ability to maintain strict confidentiality of store issues and documentation

KEY RESPONSIBILITIES & DUTIES: <br> <br>Strategic & Operational Leadership <br>o Develop and implement departmental operational plans aligned with company objectives. <br>o Translate project requirements into production and installation targets. <br>o Set performance standards and KPIs for steel and aluminum operations. <br>o Ensure coordination between workshop, site, engineering, and logistics functions. <br> <br>Production, Fabrication & Installation Management <br>o Plan, organize, and supervise steel and aluminum fabrication and installation activities. <br>o Approve production schedules and resource allocation. <br>o Ensure optimal utilization of manpower, machinery, and materials. <br>o Monitor productivity and workflow efficiency. <br> <br>Quality Management & Technical Control <br>o Ensure compliance with approved drawings, specifications, and standards. <br>o Enforce workmanship and finishing quality requirements. <br>o Lead rectification and corrective action processes. <br>o Support inspections and client approvals. <br> <br>Team Leadership & Development <br>o Lead technicians, supervisors, assistants, and laborers. <br>o Approve training and development plans. <br>o Conduct performance evaluations. <br>o Enforce discipline and ethical conduct. <br>o Build a performance-driven culture. <br> <br>Asset, Equipment & Material Control <br>o Oversee maintenance of machinery and fabrication equipment. <br>o Ensure proper handling and storage of materials. <br>o Monitor inventory usage and material losses. <br>o Approve major equipment repair and replacement needs. <br> <br>Financial & Cost Management <br>o Prepare and manage departmental budgets. <br>o Monitor production costs, wastage, and variances. <br>o Implement cost-optimization initiatives. <br>o Coordinate with Finance on cost reporting. <br> <br>Coordination Reporting & Governance <br>o Coordinate with Engineering, Projects, Procurement, and Logistics. <br>o Participate in project planning and review meetings. <br>o Prepare consolidated performance and cost reports. <br>o Escalate major operational risks to management <br> <br>Continuous Improvement & Innovation <br>o Promote productivity and process improvement initiatives. <br>o Introduce best practices in fabrication and installation. <br>o Support technology and system upgrades. <br> <br>REQUIRED COMPETENCIES: <br>o Bachelor’s degree or diploma in Mechanical, Industrial, or related Engineering field (preferred). <br>o Minimum 5–7 years’ experience in steel and aluminum fabrication. <br>o At least 2–3 years in a supervisory or managerial role. <br>o Proven experience in project delivery and team leadership. <br>o Advanced knowledge of steel and aluminum fabrication systems. <br>o Strong ability to interpret technical drawings and specifications. <br>o Understanding of production planning and quality systems. <br>o Knowledge of QHSE and ISO standards. <br>o Familiarity with workshop machinery and tooling