وظائف مدير قسم المعجنات في لبنان

We are seeking an experienced and dynamic Restaurant Branch Manager to lead the daily operations of our international cuisine restaurant in Tripoli. The ideal candidate will be responsible for ensuring exceptional customer service, achieving financial and operational targets, managing staff performance, and maintaining the highest standards of food quality, hygiene, and guest satisfaction. <br> <br>Responsibilities <br>Oversee the daily operations of the restaurant to ensure smooth and efficient service. <br>Lead, motivate, and supervise the restaurant team, including supervisors, kitchen staff, and service staff. <br>Ensure exceptional customer service and promptly resolve guest concerns or complaints. <br>Monitor food quality, presentation, cleanliness, and compliance with health and safety regulations. <br>Control labor costs, food costs, and operating expenses while maximizing profitability. <br>Prepare and analyze daily, weekly, and monthly sales and operational reports. <br>Manage inventory levels, purchasing, and stock control to minimize waste and shortages. <br>Coordinate with the Head Chef and kitchen team to ensure consistency in food quality and service. <br>Recruit, train, coach, and evaluate employees to maintain a high-performing team. <br>Develop staff schedules to ensure adequate coverage while controlling labor costs. <br>Implement company policies, operational procedures, and service standards. <br>Drive sales through promotional activities, upselling initiatives, and customer engagement. <br>Ensure compliance with company policies, food safety standards, and local regulations. <br> <br>Qualifications <br>Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. <br>Minimum 5 years of restaurant management experience, including at least 2 years as a Branch or Restaurant Manager. <br>Experience managing an international cuisine restaurant is required. <br>Strong leadership, communication, and team management skills. <br>Excellent understanding of restaurant operations, budgeting, cost control, and inventory management. <br>Strong problem-solving and decision-making abilities. <br>Proficiency in Microsoft Office and restaurant POS systems. <br>Ability to work flexible hours, including evenings, weekends, and holidays

<p>US-Based Architectural Lighting Company | International Projects</p><p>Bold Lighting is seeking a strategic and results-driven B2B Marketing Manager in Dbayeh, Lebanon to lead its product and brand marketing initiatives. This role is based in Lebanon and is essential for expanding the company's presence across global markets.</p><p>Responsibilities:</p><ul><li>Lead product marketing, including market research and product positioning.</li><li>Define value propositions for each product line and collaborate with R&amp;D.</li><li>Adapt product messaging for regional preferences.</li><li>Align marketing efforts with international sales teams.</li><li>Develop marketing materials for the U.S. rep network and international distributors.</li><li>Support reps with campaigns and promotional materials.</li><li>Oversee production of brochures, datasheets, case studies, and videos.</li><li>Manage digital channels, including the website and social media.</li><li>Ensure brand consistency and optimize content.</li><li>Plan and lead participation in key industry events.</li><li>Manage logistics, booth design, and vendor coordination.</li><li>Conduct competitive research and identify new market opportunities.</li><li>Partner with leadership to shape product roadmaps and revenue plans.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>5+ years of marketing or product management experience in the architectural lighting or building materials industry.</p><p>Strong understanding of specifier-driven sales cycles.</p><p>Proficient in digital marketing, event planning, and content development.</p><p>Familiarity with CRM systems, website CMS, Adobe Creative Suite, and marketing automation tools.</p><p>Fluent in English and Arabic, French is a strong advantage.</p><p>Willingness to travel to target markets as needed.</p>

<p>We are looking for an experienced Marketing, Brand and Campaign Manager to lead our comprehensive marketing strategy, drive our upcoming corporate rebranding initiative (Corporate Identity), and execute high-impact outdoor advertising campaigns (billboards/panos along major roadways) across the Democratic Republic of the Congo. The ideal candidate will own the brand s visual and strategic direction, manage media buying, and ensure maximum market visibility and engagement in the region.</p><p><strong>Key Responsibilities</strong></p><p>Brand Strategy &amp; Rebranding: Lead the complete corporate identity rollout and maintain strict brand guidelines across all company touchpoints in the DRC.</p><p>Campaign Management: Plan, execute, and oversee large-scale ATL advertising campaigns, focusing heavily on strategic outdoor billboard placements along major transport routes.</p><p>Marketing Operations &amp; Budgeting: Manage the marketing budget, track campaign performance metrics (reach, frequency, and ROI), and align activities with overall business goals.</p><p>Cross-Functional Leadership: Collaborate closely with sales, creative agencies, and executive leadership to ensure a unified market approach.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements &amp; Qualifications</strong></p><p>Experience: Minimum 5 to 8 years of proven experience in marketing, brand management, and large-scale campaign execution</p><p>Core Skills: Strong expertise in corporate rebranding, outdoor media buying, vendor negotiations, and budget management.</p><p>Education: Bachelor s Degree in Marketing, Business Administration, Communications, or a Related Field.</p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Direct all areas of laundry in the requirements of the hotel in both daily and long-term operations.<br> Directly responsible for the administration and maintenance of an effective and continuous training program for all laundry staff.<br> Develop standard operating procedures for new tasks or procedures and document all procedures.<br> Liaise with the executive housekeeper daily to ensure there is a full understanding of the requirements of the laundry department, particularly during peak occupancy periods.<br> Co-operate with the food and beverage manager to ensure that adequate supplies of linen are available at all times and presentation is of the standard required.<br> Carry out regular checks in the food and beverage outlets to ensure the presentation of linen is at the required standard.<br> Check the quality of guest laundry and dry cleaning on a regular basis.<br> Check all equipment regularly to ensure that it is properly maintained and in good working order.<br> Prepare maintenance requisitions and maintain an efficient follow-up file to ensure that equipment does not fall into disrepair.<br> Ensure that adequate quantities of laundry and dry cleaning supplies are maintained; check incoming orders, supplies, and equipment.<br> Prepare all necessary reports for the executive housekeeper; prepare monthly reports of the operations of the department.<br> Stay well informed of all new laundry and dry cleaning products, systems, and new equipment available for possible improvement of quality and service.<br> Make a comparison of cost of products used with comparable products.<br> Schedule staff roster to reflect the projected occupancy and business activity to ensure operating efficiency, consistent with good service and quality.<br> Ensure guest laundry, dry cleaning, and pressing is completed according to department standards and procedures.<br> Post bills accurately and in a timely manner.<br> Process all departmental paperwork.<br> Keep strict control and record of items sent for laundering by staff members.<br> Assist executive housekeeper in assessing team members’ attendance and performance.</p> <h4>Qualifications</h4> <ul> <li>Preferably have 1–2 years' experience in the same position</li> <li>Good oral proficiency in English language</li> <li>Solid understanding of hygiene standards and laundry operational procedures</li> <li>Prior experience working with Opera or a related system</li> <li>Service oriented with an eye for detail</li> <li>Ability to work effectively and contribute in a team</li> <li>Self-motivated and energetic</li> <li>Must be well-presented and professionally groomed at all times</li> </ul> <h4>Additional information</h4></p><p></p>

Automotive Sales Experience is a MUST ! <br>Role Description <br>The Automotive Showroom Sales Manager is a full-time, on-site role based in Beirut. This role is responsible for overseeing daily showroom operations, leading the sales team, and ensuring an excellent customer experience for all visitors. The manager will handle vehicle presentations, pricing discussions, test drive coordination, and follow-up with prospective buyers to close sales. They will monitor sales performance, set targets, and implement sales strategies to achieve revenue goals. The role also involves coordinating with marketing and management, maintaining showroom standards, managing inventory display, and preparing reports on sales activities and customer feedback. <br>Qualifications <br>Candidates should possess strong Sales and Sales Management skills, with experience leading and motivating a showroom or retail sales team. <br>Candidates should possess excellent Customer Service and Communication skills, with the ability to build rapport, handle inquiries, and manage negotiations professionally. <br>Candidates should possess practical knowledge of Showrooms, including layout planning, display standards, and customer flow management. <br>Relevant experience in automotive sales or a related industry is highly beneficial. <br>Ability to work on-site in Beirut, manage time effectively, and meet sales targets consistently. <br>Proficiency in using CRM or sales tracking software and basic office applications. <br>Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience. <br>Strong organizational skills, attention to detail, and a focus on delivering a positive customer experience

Position Information <br> <br>Job Title: Restaurant Manager <br>Department: Operations <br>Reports To: Owner / General Manager <br>Location: Beirut, Lebanon <br>Employment Type: Full-Time <br> <br>Job Summary <br> <br>The Restaurant Manager is responsible for leading the daily operations of a premium Italian restaurant, ensuring exceptional guest experiences, operational excellence, and financial performance. The role requires a hands-on leader who can manage both Front of House and Back of House operations while maintaining authentic Italian hospitality standards, controlling costs, developing employees, and ensuring compliance with Lebanese food safety regulations and company policies. Restaurant managers are generally expected to oversee staffing, customer service, inventory, budgeting, and operational performance while maintaining high service standards. <br> <br>Key Responsibilities <br>1. Restaurant Operations <br>Manage the day-to-day operations of the restaurant. <br>Ensure smooth coordination between the dining room, bar, and kitchen. <br>Monitor opening and closing procedures. <br>Ensure compliance with company standards and SOPs. <br>Maintain a clean, organized, and welcoming restaurant environment. <br>Ensure the restaurant consistently reflects authentic Italian hospitality. <br> <br>2. Guest Experience <br>Deliver exceptional customer service at all times. <br>Personally welcome and engage with guests during service. <br>Handle customer complaints professionally and resolve issues promptly. <br>Monitor online reviews and guest feedback. <br>Implement initiatives to improve guest satisfaction and encourage repeat business. <br>Ensure all VIP guests receive personalized service. <br> <br>3. Team Leadership <br>Recruit, interview, and onboard restaurant employees. <br>Develop weekly staff schedules. <br>Supervise daily staff performance. <br>Conduct regular performance evaluations. <br>Coach and mentor supervisors and service staff. <br>Foster teamwork, professionalism, and accountability. <br>Lead daily pre-shift briefings

We are seeking a proactive and results-oriented Assistant Distribution Manager to join our team. The successful candidate will support the Distribution Manager in overseeing daily bulk propane (Vrac) distribution operations, ensuring safe, efficient, and timely deliveries while maintaining the highest standards of customer service and operational excellence. <br> <br>Key Responsibilities <br>Assist in planning, organizing, and monitoring daily bulk propane (Vrac) distribution operations. <br>Coordinate with the Drivers, Maintenance, Sales, and Customer Service departments to ensure smooth and uninterrupted distribution activities. <br>Monitor fleet availability and coordinate preventive and corrective maintenance to maximize vehicle reliability and operational efficiency. <br>Supervise drivers and delivery assistants, ensuring attendance, operational compliance, and adherence to delivery schedules. <br>Ensure compliance with company policies, Lebanese transportation regulations, and Health, Safety & Environment (HSE) standards. <br>Monitor distribution performance, delivery efficiency, and customer satisfaction, identifying opportunities for continuous improvement. <br>Prepare and maintain accurate operational reports, delivery records, and distribution documentation. <br>Resolve operational challenges and customer delivery concerns promptly and effectively. <br>Support the implementation of initiatives that improve distribution processes and optimize operational efficiency. <br>Act on behalf of the Distribution Manager during their absence, ensuring the continuity of daily operations. <br> <br>Qualifications & Requirements <br>Bachelor's degree in Business Administration, Logistics, Supply Chain Management, Industrial Engineering, or a related field. <br>Minimum 5 years of experience in distribution, logistics, transportation, or fleet operations, preferably in the LPG, oil & gas, or FMCG industry. <br>Strong leadership, planning, and coordination skills. <br>Excellent problem-solving and decision-making abilities. <br>Good knowledge of fleet management and transportation operations. <br>Familiarity with HSE standards and Lebanese transportation regulations is an advantage. <br>Proficiency in Microsoft Office, particularly Excel; experience with ERP systems is preferred. <br>Strong communication and interpersonal skills. <br>Ability to work under pressure and manage multiple priorities in a fast-paced environment

Key Responsibilities <br>Develop and implement sales strategies, business plans, sales forecasts, and budgets aligned with company objectives. <br>Achieve monthly, quarterly, and annual sales, revenue, profitability, and market share targets. <br>Identify and develop new business opportunities, customers, territories, and distribution channels. <br>Manage and strengthen relationships with distributors, wholesalers, retailers, modern trade accounts, and key customers. <br>Lead, coach, motivate, and evaluate the performance of the sales team while setting clear objectives and development plans. <br>Monitor sales performance, market trends, competitor activities, customer needs, and commercial opportunities, implementing corrective actions when required. <br>Negotiate commercial agreements, pricing, promotional activities, and customer contracts while ensuring profitability. <br>Ensure effective territory management, route planning, product availability, merchandising standards, and execution of trade marketing initiatives. <br>Coordinate with Marketing, Supply Chain, Production, Customer Service, and Finance to ensure accurate forecasting, product availability, timely deliveries, efficient collections, and customer satisfaction. <br>Manage sales budgets, trade spending, customer credit, collections, and overall commercial performance. <br>Analyze sales reports, forecasts, profitability, distributor performance, customer performance, and market intelligence to support strategic decision-making. <br>Ensure compliance with company policies, commercial procedures, pricing guidelines, ethical business practices, and all applicable legal and regulatory requirements. <br>Drive continuous improvement initiatives to enhance sales effectiveness, operational efficiency, customer satisfaction, and overall business growth. <br> <br>Qualifications <br>Bachelor's Degree in Business Administration, Marketing, Sales, Commerce, or a related field. <br>6–10 years of experience in FMCG sales, including at least 3–5 years in a Sales Manager or similar leadership role. <br>Proven experience managing distributors, key accounts, and multi-channel sales operations

????‍???? WE’RE HIRING – HEAD CHEF | BEIT YOUSSEF RESTAURANT, HARISSA <br> <br>Beit Youssef is looking for a passionate and experienced Head Chef to lead our kitchen team and help elevate our authentic Lebanese dining experience. <br> <br>Key Responsibilities: <br>• Manage all daily kitchen operations <br>• Ensure outstanding food quality, consistency, and presentation <br>• Supervise, train, and motivate the kitchen team <br>• Control food cost, inventory, and kitchen productivity <br>• Maintain the highest standards of hygiene and food safety <br>• Contribute to menu development and seasonal specials <br> <br>Requirements: <br>✔ Proven experience as a Head Chef or Executive Chef <br>✔ Strong knowledge of Lebanese cuisine <br>✔ Leadership and team management skills <br>✔ Ability to work under pressure in a high-volume restaurant <br>✔ Commitment to quality, organization, and continuous improvement <br> <br>???? Location: Beit Youssef Restaurant – Harissa, Lebanon <br> <br>If you are passionate about hospitality and excellence, we would love to hear from you. <br> <br>???? To apply: Send your CV via WhatsApp or email (please include your contact details when publishing this post). <br> <br>Join our team and be part of creating memorable experiences for every guest

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Brand Manager <p><strong>We're Hiring: Brand Manager (Remote – Based in Lebanon)</strong><br><strong>Company: MADI International</strong></p><br> <p>MADI International is looking for a dynamic and analytical<strong> Brand Manager</strong> to join our team remotely from <strong>Lebanon</strong>. This role is ideal for someone passionate about brand building, commercial growth, and strategic marketing—while working closely with leading beauty and lifestyle brands across the region.</p><br> <p><strong> About the Role</strong></p><br> <p>As a Brand Manager, you will oversee one or more brands within our portfolio, ensuring alignment with principal expectations and driving both commercial and marketing performance. You will act as the central link between suppliers, internal teams, and market stakeholders to achieve business objectives.</p><br> <p><strong> Key Responsibilities</strong></p><br> <p><strong>1) Brand &amp; Business Ownership</strong></p><br> <ul> <li> Act as the main point of contact for brand principals and ensure alignment on strategy, launches, and marketing direction </li> <li> Develop annual brand plans, budgets, and activity calendars with suppliers and internal teams </li> <li> Manage brand P&amp;L to ensure profitable growth </li> <li> Oversee pricing strategy, assortment planning, and brand positioning </li> <li> Conduct quarterly business reviews and present performance updates </li> </ul> <p><strong>2) Commercial &amp; Sales Performance</strong></p><br> <ul> <li> Monitor sell-in/sell-out performance and ensure achievement of sales targets </li> <li> Collaborate with the Commercial Executive on order cycles, stock health, and replenishment </li> <li> Identify growth opportunities by channel, SKU, or market segment </li> <li> Work with Sales and Finance on profitability and forecasting </li> </ul> <p><strong>3) Marketing &amp; Campaign Execution</strong></p><br> <ul> <li> Plan and manage local marketing campaigns in line with global brand guidelines </li> <li> Coordinate with Corporate Marketing for creative, digital, PR, and retail activation support </li> <li> Review and approve local adaptations of creative assets </li> <li> Ensure timely execution and monitor ROI for all initiatives </li> </ul> <p><strong>4) Cross-Functional Collaboration</strong></p><br> <ul> <li> Liaise with Demand Planning, Sales, and Finance to align priorities </li> <li> Work with Events, Retail, and PR teams to ensure strong brand presence </li> <li> Provide accurate reporting to the Head of Brand Management and principals </li> </ul> <p><strong>5) Team Leadership</strong></p><br> <ul> <li> Manage and guide Brand Executives in daily tasks </li> <li> Delegate effectively and maintain accountability </li> <li> Foster a culture of collaboration, agility, and ownership </li> </ul> <p><strong> Requirements</strong></p><br> <ul> <li> Proven experience in brand management, marketing, or FMCG/beauty industry </li> <li> Strong analytical, commercial, and strategic thinking skills </li> <li> Excellent communication and coordination abilities </li> <li> Ability to work remotely with cross-functional and multinational teams </li> <li> High attention to detail, agility, and ownership mindset </li> <li> Proficiency in MS Office and familiarity with market/brand analysis tools </li> </ul> <br> <br> </div>

An industrial company in Nahr Ibrahim is Seeking for a Plant Manager: <br>To plan, organize, direct, and control all activities associated with the plant (i.e. production, filling and packing, purchasing, distribution and warehouse). Directly responsible for the direction of production planning and the manufacturing of the product at the most economical cost consistent with the established specifications as to quality and quantity within the framework of the company policies and procedures. <br> <br> <br>KEY RESPONSIBILITIES <br>Accountable for planning, scheduling and reviewing workload to ensure production output and on time delivery targets are achieved cost effectively. <br> Liaise with sales managers on sales targets and production requirements and take approvals from CEO when exceptions are required <br> Responsible for the day-to-day operations of production (HDPE extrusion/blowing and PET injection/blowing, filling lines, and packaging ). <br>Work with HR to Maintain a flexible workforce utilization based on production requirements, minimize Overtimes and balance between full time workers and daily workers <br>Responsible in optimizing plant performance: productivity, efficiency, and cost effectiveness, stock levels, etc… <br>Monitor production scheduling and progress to ensure all resources are used to optimise output. <br>Prepare maintenance schedules based on supplier requirements and perform jointly tasks with maintenance team <br>Conduct production meetings with direct subordinates to analyze previous shift results and implement any necessary changes to meet demand. <br>Lead, manage, train, and motivate all production personnel, warehouse, distribution and garage team. <br>Brainstorm and propose innovative packaging solutions for regular and offer products <br>Responsible for stock management <br>Liaise with accounting department on stock matters, production and transfer entries, production formulas, etc… <br>Ensure all Pulper’s internal policies and procedures for production, maintenance, purchasing, warehousing, and distribution are being respected and complying with GMP, HACCP, and ISO standards <br>Lead, manage, train, and motivate the purchasing department <br>Responsible for sourcing, negotiating and managing the purchase of all materials and services for production. (Transportation costs, indirect material, maintenance and repair material) at the best possible conditions: prices, quality, payment terms, delivery times, etc… <br>Work closely with quality team to ensure the quality standards in all ordered, produced and received raw material and finished goods are honored <br>Monitor stock levels, production, and sales requirements and place orders accordingly <br>Manage effectively the relationship with suppliers (transport, direct material, indirect material, etc…) <br>Ensure that all warehouse are efficiently operated properly maintained (cleanliness, FIFO, organization, firefighting provisions, paperwork) <br>Ensure that all stocks are accounted for and variations are nil <br>Reconcile stock levels regularly with Accounting <br>Facilitate accounting abrupt and perform monthly joint stock counts <br>Participate as a full time member in the design and product development team <br>Stay up to date in new packaging solutions and developments <br>Responsible for the follow up on industrial design matters (molds, labels, self-adhesives, cartons, shrinks) after taking approvals on samples &/or specs of CEO &/or quality team <br>Ensure all tasks mentioned in Job description of distribution supervisor are performed successfully <br>Responsible of fleet management. <br>Contribute to a cohesive, positive and clean work environment by providing guidance, performance feedback and coaching to team members. <br>Accountable for training employees; planning, assigning and directing work, leveraging team and individual strengths, managing performance; rewarding and disciplining employees; addressing complaints and solving problems to ensure high performance results. <br>Provide timely and accurate reports to upper management <br>Participate as a full time member of the budget team <br>Additional duties and responsibilities can be later on assigned as per management decision. <br> <br> <br>KNOWLEDGE, SKILLS & COMPETENCIES <br>Educational Qualifications Bachelor’s degree in Engineering; A masters in engineering management or business management is a plus. <br>Certifications <br>Language Skills Fluent in Arabic, English, French is a plus <br>Years of Experience Minimum 10 years of experience in Production companies <br>Nature of Experience

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About CRS: Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.</p><p>Primary Responsibilities The Program Manager (PM I) will assume responsibility of managing and contributing to high quality implementation and successful management of relationships with local implementing partners in support of the emergency response activities. Under the supervision and guidance of the Emergency Coordinator and supported by project staff, the PM I will be responsible for overall management, implementation and monitoring and evaluation of grant/project activities as per detailed implementation and M&amp;E plan. S/He will be providing technical support to implementing partners in all geographical areas targeted in the response. The PM I will lead the project team, and maintain relationships with other program staff in the CRS country office as well as with other humanitarian actors, relevant sectoral clusters, and local government.</p><p>Specific Responsibilities The duties of the Program Manager include but are not limited to the following:</p><p>Roles and Key Responsibilities:</p><ul><li>Manage and implement all activities throughout relevant project cycles - project design, start-up, implementation and close-out - to ensure efficient and effective implementation in line with CRS program quality principles and standards, donor requirements, and good practices. Ensure project team and partner staff use the appropriate systems and tools.</li><li>Effectively manage talent for emergency response programs and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailored individual development plans, and complete performance management for direct reports.</li><li>Champion learning with project staff and partner teams. Analyze and evaluate project performance data following MEAL policy. Proactively identify issues and concerns and use participatory processes to overcome implementation obstacles.</li><li>Act as a key resource person in project design and proposal development in respective programming area, gap-filling and taking on growth responsibilities, as needed.</li><li>Coordinate the identification of staff capacity and technical assistance needs of partner organizations and capacity strengthening and required interventions to support quality project implementation.</li><li>Help identify, assess and strengthen partnerships relevant to the Emergency portfolio, applying appropriate application of partnership concepts, tools and approaches.</li><li>Coordinate and monitor financial and material resources relevant to project needs. Through planning and oversight ensure efficient use of project resources</li><li>Represent CRS in relevant working groups and clusters, with key donors, and other local stakeholders.</li></ul><p>Supervisory Responsibilities:</p><ul><li>Supervise and mentor Project Officer and Field Officer for Emergency Response.</li><li>Ensure timely and quality adherence to CRS Performance Management System.</li><li>Preparation of employee performance plan and performance appraisals.</li><li>Contribute to the planning and implementation of capacity building for supervised staff.</li></ul><p>Working Relationships:</p><ul><li>Internal: Lebanon Emergency Coordinator, other emergency response PMs, Head of Programming, Emergency Operations Manager, CRS Head of Operations, CRS Finance Manager, CRS MEAL Manager, HRD Cash/Markets Technical Advisor (TA), HRD Shelter TA, MHPSS TA.</li><li>External: All partner staff targeted through the project, other humanitarian actors in target areas (INGOs, NGOs, UN Agencies, Donors), Caritas member organizations in Lebanon, Sector Working Group members.</li></ul><p>Agency-Wide Competencies (for all CRS staff): These are rooted in the mission, values, and principles of CRS and used by each staff member to fulfill his or her responsibilities and to achieve the desired results.</p><ul><li>Serves with Integrity</li><li>Models Stewardship</li><li>Cultivates Constructive Relationships</li><li>Promotes Learning</li></ul><p>Emergency Competencies: These are rooted in the mission, values, and principles of CRS and used by each staff working in emergencies to fulfill his or her responsibilities and to achieve the desired results.</p><ul><li>Communicates strategically under pressure.</li><li>Manages stress and complexity.</li><li>Actively promotes safety and security.</li><li>Manages and implements high-quality emergency programs.</li></ul><p>Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation. Equal Opportunity Employer</p><p>How to apply This position is contingent upon funding availability. Anyone interested in applying for this position should send a CV and a Cover Letter by email to LB_HR@crs.org The subject of the application should be "Program Manager I - Lebanon Emergency Response ". Deadline for submissions is 8th July 2026. Late submissions will not be accepted.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Master s degree in a directly related field, such as in International Development, International Relations, Community Development, or in the field of Emergency Response, WASH, shelter, livelihoods or Health; significant work experience in a directly related field will be considered in lieu of graduate degree.</li><li>Minimum of Three years work experience in coordinating or managing emergency response and early recovery projects required, preferably with an international NGO.</li><li>Demonstrated experience working in partnership with or as a staff member of local humanitarian organizations or civil society organizations.</li><li>Strong cross-cultural skills and experience working with people from different ethnic/religious/cultural backgrounds</li><li>Demonstrated capacities to establish and maintain strong, collaborative working relationships with donors, government officials, local organizations, communities and other stakeholders</li><li>Proven ability to multi-task and meet deadlines</li><li>Proven ability to develop proposals and write reports meeting donor requirements</li><li>Must be able to work independently and represent CRS</li><li>Proficiency in computer applications (MS Word, Excel)</li><li>Required Languages: Proficiency (verbal and written) in English and Arabic</li><li>Travel: Must be willing and able to travel up to 25%.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Purpose: Reporting to the Local Sales Manager, the Retail Operations Specialist is responsible for ensuring operational excellence, consistency, and brand integrity across all Colortek retail branches. This role safeguards the company's operating standards, systems, and procedures while leading retail teams to deliver an exceptional customer experience and achieve commercial objectives.</p><p>Key Accountabilities:</p><ul><li>Ensure full implementation and compliance with Colortek's retail operating procedures across all branches.</li><li>Safeguard company policies, standards, workflows, and best practices.</li><li>Conduct regular branch audits to ensure operational consistency and identify improvement opportunities.</li><li>Identify operational gaps and implement corrective action plans.</li><li>Lead, coach, motivate, and develop retail teams to consistently perform at a high level.</li><li>Train new employees on Colortek's systems, operational standards, products, and customer service expectations.</li><li>Conduct regular coaching sessions and performance follow-ups.</li><li>Achieve and exceed branch sales targets and key performance indicators.</li><li>Coach staff on consultative selling techniques and premium customer service.</li><li>Monitor sales performance and recommend actions to improve results.</li><li>Maintain deep knowledge of Colortek's products, solutions, services, and brand story.</li><li>Create an inspiring retail environment that reflects Colortek's premium positioning.</li><li>Ensure proper utilization of all company systems, including POS, ERP, CRM, inventory management, and reporting tools.</li><li>Enforce accurate data entry and system discipline across all branches.</li><li>Monitor compliance with pricing policies, promotions, inventory controls, and cash handling procedures.</li><li>Ensure accurate reporting and documentation.</li><li>Handle escalated customer concerns with professionalism and urgency.</li><li>Plan and manage relevant product or sales training to team in cooperation with HR</li><li>Manager visual merchandising in coordination with the Marketing department.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Skills, Knowledge and Experience required:</p><ul><li>Bachelor's degree in Business Administration, Retail Management, Marketing, or a related field.</li><li>Minimum 3 5 years of experience in retail operations, preferably from the Franchise industry.</li><li>Proven experience leading and developing retail teams.</li><li>Strong understanding of retail systems, operational processes, and inventory management.</li><li>Experience working with ERP and POS systems.</li></ul><p></p></section>

Accounting Department | Full-time, Onsite - Beirut <br> <br>About the Role <br>We are hiring a Cost & Inventory Control Manager to join the Accounting team. This role owns the full cost-and-inventory cycle , from production costing through purchasing , and acts as the bridge between operations data and financial reporting. The role is based onsite in Beirut, with the possibility of shifting to a hybrid/remote arrangement later once processes are established. <br> <br>Key Responsibilities <br> <br>Oversee production costing: build and maintain standard costs, track cost variances, and report on production cost performance. <br>Manage inventory control: monitor stock accuracy, reconcile physical vs. system inventory, and investigate discrepancies. <br>Lead purchasing oversight: review purchase orders, evaluate supplier pricing, and ensure procurement aligns with cost targets. <br>Partner with the accounting team on month-end close items related to inventory valuation, COGS, and cost accruals. <br>Identify and flag process gaps in the costing, inventory, or purchasing workflow, and recommend fixes. <br>Maintain documentation and controls around inventory and cost accounting in line with company policy. <br>Provide regular reporting to finance leadership on cost trends, inventory health, and purchasing performance. <br> <br>Requirements <br> <br>Bachelor's degree in Accounting, Finance, Industrial Engineering, or related field. <br>3–5+ years of experience in cost accounting, inventory control, or purchasing (ideally in food & beverage, retail, or manufacturing). <br>Fluent in French (spoken and written) , required. <br>Strong Excel skills; experience with ERP/accounting systems (e.g., Enquest, SAP, Oracle, or similar) preferred. <br>Detail-oriented, analytical, and able to translate operational data into financial insight. <br>Able to work onsite full-time in Beirut. <br> <br>To Apply: Send your CV to

SCOPE OF THE JOB: <br> <br>The Manager In Training (MIT) is responsible for serving customers on the floor and for providing <br>support to the Store Manager in the effective running of the Store, in order to ensure the highest <br>standards of customer service are achieved and maintained. He/ she is also responsible for undergoing <br>intensive Soft & Technical skills trainings such as POS, Receiving area, Customer Service, <br>Communication skills, Time Management, Leadership etc… <br> <br>KEY RESPONSIBILITIES: <br> <br>- Ensure that customers are served in a timely manner and assist them in their purchase decisions <br>by offering expert advices in compliance with quality and customer service standards. <br>- Assign routine and non-routine tasks to Sales Representatives, Cashiers & Backdoor Agents, in <br>order to ensure that activities are carried out in the most efficient manner. <br>- Assist in the preparation of the staff schedule in order to ensure that the Store manpower is <br>effectively matched to the Stores operational requirements in a cost effective manner. <br>- Report occurring operational issues and handle customer complaints in a timely manner, <br>suggest solutions or escalate them as appropriate in order to ensure operational effectiveness <br>and customer satisfaction. <br>- Assist the Store Manager in the ongoing evaluation process of sales team (Performance <br>Management System, Probation Period reviews, etc…) in coordination with the HR & OD Dpt. <br>- Maintain an accurate stock rotation process (To/From Stores & Warehouse), ensuring that all <br>items are being offered on time. <br>- Assist the Store Manager in handling the maintenance of inventories and placement of product <br>orders to ensure effective stock management and availability of products. <br>- Liaise with the Store Managers on the opening process in order to ensure that all set procedures <br>regarding petty cash, reporting, systems, etc. are respected. <br>- Support the Store Managers in providing the team with the necessary support in terms of <br>training and development in order to optimize sales results. <br>- Assist the Store Manager in the preparation of the required reports in a timely & organized <br>manner, & ensure that all related records are documented. <br>- Perform other duties that are aligned & related to the job scope. <br> <br>JOB REQUIREMENTS: <br> <br>- Education: Bachelor Degree in Business Administration, or any related field. <br>- Experience: 2- 3 years of experience in sales; Retail experience is a plus. <br>- Linguistic Skills: Advanced in English & Arabic, French is a plus. <br>- Computer Skills: Proficiency in Ms. Office; POS knowledge is a plus

A restaurant in Beirut is looking for a head chef having a strong practical experience in food courts, knowledgeable in local and international cuisines. <br>Working schedule from noon till midnight - six days per week <br>Interested candidates are requested to send their CVs through email or whatsapp

<p>A global leader in online trading is looking for a Customer Support Manager to join their team in Beirut, Lebanon. The Customer Support Manager is responsible for overseeing and directing the Customer Support Department, ensuring the delivery of outstanding service to clients while adhering to internal policies and regulatory standards. This role manages the department s daily activities, including customer support, client onboarding, KYC and AML processes, payment operations, regulatory reporting, and the handling of escalated client issues. In close collaboration with internal stakeholders, the Customer Support Manager plays a critical role in improving the overall client experience, driving operational efficiency, ensuring compliance, and supporting the company s growth objectives.</p><p>Responsibilities</p><ul><li>Lead, guide, coach, and develop the Customer Support team, promoting a high-performing and customer-focused environment.</li><li>Handle recruitment, onboarding, training, and performance evaluation of Customer Support staff, ensuring continuous growth and effective performance management.</li><li>Supervise the daily operations of the Customer Support Department, ensuring high service standards, efficiency, and compliance with Service Level Agreements (SLAs).</li><li>Address complex client queries, complaints, and escalations, ensuring prompt and professional resolution.</li><li>Oversee customer support functions across all communication channels, including phone, email, live chat, WhatsApp, and CRM systems.</li><li>Manage the onboarding process for both individual and corporate clients, ensuring accuracy, completeness, and compliance with internal procedures.</li><li>Supervise KYC and AML processes, including Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), sanctions screening, and continuous monitoring, in line with internal policies and regulatory requirements.</li><li>Ensure the accurate and timely preparation and submission of regulatory reports, questionnaires, and other required filings to authorities.</li><li>Oversee payment-related operations, including deposits, withdrawals, payment investigations, reconciliation support, and coordination with Finance and Operations teams.</li><li>Collaborate with Compliance, Finance, Dealing, IT, and other departments to ensure efficient resolution of operational and client-related issues.</li><li>Establish, update, and enforce customer support policies, procedures, and standard operating procedures (SOPs).</li><li>Track and analyze customer support KPIs and operational metrics such as response times, resolution times, customer satisfaction, complaint trends, onboarding performance, and team productivity.</li><li>Prepare and deliver daily, weekly, monthly, quarterly, and ad hoc reports covering customer support performance, onboarding metrics, KYC and AML activities, regulatory reporting, response times, complaint trends, and other key indicators.</li><li>Conduct quality assurance checks on customer interactions and provide ongoing coaching and feedback to uphold service excellence.</li><li>Maintain precise records and ensure the confidentiality and security of client information in line with company policies and regulatory standards.</li><li>Assist with internal and external audits by providing required documentation, reports, and operational data.</li><li>Carry out any additional duties as assigned by senior management.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Business Administration, Finance, Management, or a related discipline.</p><p>At least 6 years of experience in Customer Support, Client Operations, or Customer Success within the financial services sector, including a minimum of 5 years in a managerial role.</p><p>Prior experience within Forex companies is essential.</p><p>Solid understanding of regulatory frameworks and compliance requirements of FSA, SCA, CMA, and other relevant authorities.</p><p>Experience in preparing regulatory reports, questionnaires, and management reports.</p><p>Strong knowledge of trading platforms such as MT4 and MT5.</p><p>Hands-on experience with CRM and customer support systems (e.g., FXBO, Zendesk, Freshdesk, Salesforce).</p><p>Familiarity with financial markets and trading terminology is a plus.</p><p>Excellent verbal and written communication skills in both Arabic and English.</p><p>Skills &amp; Competencies</p><ul><li>Leadership and team management</li><li>Strong decision-making and problem-solving abilities</li><li>Excellent organizational and time management skills</li><li>Effective written and verbal communication</li><li>Customer relationship management expertise</li><li>Conflict resolution and complaint handling</li><li>Analytical mindset with strong reporting skills</li><li>High attention to detail and accuracy</li><li>Ability to perform under pressure and meet regulatory deadlines</li><li>Knowledge of KYC, AML, and compliance standards</li><li>Proficiency in CRM systems and Microsoft Office tools</li><li>Strong sense of integrity, professionalism, and confidentiality</li></ul>

STMC is hiring a Head of Warehousing & Purchasing to manage the full supply cycle: supplier negotiation and purchase orders, receiving against invoices, central and ward store management, transfers, expiry control, and accurate stock records with regular physical counts. <br> <br>Requirements: degree in supply chain, business, or equivalent experience; 5+ years in purchasing and/or warehouse management (hospital experience a plus); strong negotiation skills and rigorous documentation habits; Arabic and English required, French a plus

We are looking for an experienced and passionate Head Baker to lead our bakery production team and oversee the daily operations of our bakery. <br>The ideal candidate will have strong expertise in artisan bread, sourdough, viennoiserie, and bakery production. <br> <br>Requirements <br>• Strong experience in sourdough and artisan bread production. <br>• Excellent knowledge of croissant and viennoiserie production. <br>• Strong understanding of fermentation, dough development, proofing, and baking techniques. <br>• Previous experience managing and training a bakery team. <br>• Good knowledge of food safety and HACCP procedures. <br>• Strong organizational and time-management skills

Company: Sleep Comfort Lebanon S.A.L <br>Location: Jbeil Branch / Zahle Branch <br>Position: Branch Manager <br> <br>Job Purpose <br> <br>Sleep Comfort is looking for experienced and motivated Branch Managers to manage our Jbeil and Zahle branches. The Branch Manager will be responsible for achieving sales targets, managing the branch operations, leading the sales team, ensuring excellent customer service, and maintaining the company’s standards and brand image. <br> <br>The selected candidates will first undergo an intensive training period at our Karantina Main Branch for a duration of 1 to 3 months, depending on their performance and progress, before taking full responsibility of their assigned branch. <br> <br>Key Responsibilities <br>Sales & Business Development <br>Achieve and exceed branch sales targets and KPIs. <br>Develop sales strategies to increase branch performance. <br>Monitor daily sales activities and prepare performance reports. <br>Follow up on customer satisfaction and ensure a high-quality buying experience. <br>Support the sales team in closing important deals and handling difficult customers. <br>Branch Operations Management <br>Manage daily branch operations according to Sleep Comfort policies and procedures. <br>Ensure proper showroom organization, product presentation, and visual merchandising standards. <br>Coordinate with logistics, warehouse, customer service, and other departments to ensure smooth operations. <br>Monitor stock availability and report any shortages or operational issues. <br>Team Leadership & People Management <br>Lead, motivate, and coach the sales team to achieve objectives. <br>Monitor employee performance and provide continuous feedback. <br>Organize team schedules and ensure proper attendance and discipline. <br>Participate in recruitment and onboarding of new team members when required. <br>Customer Experience <br>Ensure excellent customer service and build strong relationships with clients. <br>Handle customer complaints professionally and find appropriate solutions. <br>Maintain Sleep Comfort’s reputation and service standards. <br>Requirements <br>Bachelor’s degree in Business Administration, Management, or related field is preferred. <br>Minimum 3–5 years of experience in retail sales management, preferably in furniture, mattresses, home products, or a related industry. <br>Proven experience managing a showroom, branch, or sales team. <br>Strong leadership, communication, and negotiation skills. <br>Results-oriented with the ability to achieve sales targets. <br>Ability to analyze sales performance and take corrective actions. <br>Customer-focused personality with strong problem-solving skills. <br>Good knowledge of Microsoft Office and reporting tools. <br>Training Period <br>The selected candidate will complete a training program at Sleep Comfort Main Branch – Karantina for 1 to 3 months. <br>The training duration will depend on the candidate’s ability to understand company procedures, products, sales techniques, systems, and management standards. <br>Successful completion of the training will lead to full responsibility for the assigned branch. <br>Preferred Profile <br> <br>We are looking for a dynamic leader who can represent Sleep Comfort’s values, develop the branch team, and contribute to the company’s growth