وظائف مدير مصنع في لبنان

<p>Serve as a brand ambassador, delivering a warm, professional, and personalized experience to every client who walks through our doors. Act as a trusted advisor, using expert styling advice and deep product knowledge to help clients find pieces they love. Drive sales by exceeding individual targets and contributing to the overall success of the boutique. Build and maintain a strong client book, developing long-term relationships through proactive outreach, consistent follow-up, and exclusive private appointments. Support the Boutique Manager with daily operations and step up to lead the floor in their absence. Ensure the boutique is kept tidy, and welcoming at all times, reflecting the premium identity of the brand. Assist with maintaining visual merchandising and store presentation to the highest standard. Build and maintain a strong client book, developing long-term relationships through proactive outreach, consistent follow-up. Support with inventory management and back-of-house operations to ensure boutique efficiency.</p>

<p>WE RE HIRING!</p><p>Digital Marketing &amp; Content Specialist</p><p>Dawra Branch Beirut</p><p>Wahhab Company is looking for a creative and motivated Digital Marketing &amp; Content Specialist to join our team.</p><p>Key Responsibilities</p><ul><li>Manage and develop social media content, including posts, stories &amp; reels.</li><li>Create professional visual and written marketing materials.</li><li>Plan and manage digital advertising campaigns.</li><li>Prepare content calendars and marketing reports.</li><li>Coordinate product, project &amp; company photoshoots.</li><li>Conduct market and competitor research.</li><li>Support website content and maintain Wahhab s visual identity.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Marketing, Digital Marketing, Advertising, Communications, Graphic Design, or related field.</li><li>1 2 years of relevant experience in digital marketing, social media, content creation, or graphic design.</li><li>Good knowledge of Meta Business Suite, Meta Ads Manager &amp; Canva or similar tools.</li><li>Basic photo and video editing skills.</li><li>Strong communication skills in Arabic &amp; English.</li><li>Creative, organized, detail-oriented, and able to manage multiple tasks.</li><li>Portfolio or previous work samples are preferred.</li></ul>

<p>We are looking for a skilled Workshop Engineer to join our electric vehicle dealership company in Matn. Reporting to the Workshop Manager, the role involves diagnosing and troubleshooting electric vehicles, supporting repair and maintenance activities, preparing technical reports, and ensuring all work is performed in accordance with manufacturer specifications. The ideal candidate should have strong technical knowledge, analytical skills, and a commitment to delivering high-quality aftersales service.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Engineering (BS or BE in Mechanical, Electrical, Electronics, Automotive, Electromechanical, Mechatronics, CCE), or related field</li><li>Fresh grad or up to 4 years of experience in automotive workshop operations, technical service, or aftersales</li><li>Electric vehicle systems and diagnostics</li><li>Technical troubleshooting and fault analysis</li><li>Vehicle inspection, testing, and repair support</li><li>Preventive maintenance and service procedures</li><li>Ability to read and interpret technical manuals and wiring diagrams</li><li>Attention to detail</li><li>Problem-solving and analytical thinking</li><li>Good communication and teamwork skills</li><li>Proficiency in Microsoft Office and automotive diagnostic software</li></ul>

<p><b>Description</b></p><p><br></p><p>- Share previous day challenges with Sales Supervisor to get orientation and needed corrective measures on top of needed data (statement of account, etc.)</p><p>- Settle all collected payments at the Cashier</p><p>- Ensure stand replenishment from customer stock</p><p>- Run inventory and propose order to buyer accordingly</p><p>- Ensure the availability of the Must Stock List (MSL) once available</p><p>- Communicate offers and special promotions to up-sell the needed quantities, maximize the sales order achieve and exceed sales target when possible;</p><p>- Increase sales turnover by selecting prime or strategic locations and use POSM to emphasize products visibility</p><p>- Remove all perishable items from display and customer stock and fill the related Return Form</p><p>- Ensure that all new SKUs and promotions are listed on within set time frame as per Manager Instructions and company policy</p><p>- Develop proper relations and rapport with Customers and maintain related satisfaction, through follow up on complaints, requests &amp; Order Delivery within set deadline</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p><b>Description</b></p><p><br></p><p>- Share previous day challenges with Sales Supervisor to get orientation and needed corrective measures on top of needed data (statement of account, etc.)</p><p>- Settle all collected payments at the Cashier</p><p>- Ensure stand replenishment from customer stock</p><p>- Run inventory and propose order to buyer accordingly</p><p>- Ensure the availability of the Must Stock List (MSL) once available</p><p>- Communicate offers and special promotions to up-sell the needed quantities, maximize the sales order achieve and exceed sales target when possible;</p><p>- Increase sales turnover by selecting prime or strategic locations and use POSM to emphasize products visibility</p><p>- Remove all perishable items from display and customer stock and fill the related Return Form</p><p>- Ensure that all new SKUs and promotions are listed on within set time frame as per Manager Instructions and company policy</p><p>- Develop proper relations and rapport with Customers and maintain related satisfaction, through follow up on complaints, requests &amp; Order Delivery within set deadline</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Encogroup is currently hiring a Financial Controller.<br><br> <br>Key Responsibilities<br><br> <br>Accounting Operations: Manage the end-to-end accounting department, including accounts payable/receivable, payroll, inventory, and general ledger reconciliation.<br><br>Treasury Management: Cashflow and treasury optimization.<br><br>Financial Reporting &amp; Auditing: Prepare and publish accurate monthly, quarterly, and annual financial statements with analysis. Lead the external audit processes.<br><br>Budgeting &amp; Forecasting: Coordinate budget preparation, track variances.<br><br>Internal Control: Suggest &amp; control policies and procedures, with a sense of mitigating risks.<br><br>Compliance &amp; Tax: Ensure strict adherence to government regulations and accounting standards and oversee tax filings.<br><br>Reporting: Report to Finance Manager.<br><br> <br>Qualifications &amp; Requirements<br><br>Education: A bachelor's degree in accounting, finance, or business administration is required. MBA is a plus.<br><br>Certification: Professional credentials such as a Certified Public Accountant (CPA) or Certified Management Accountant (CMA) are preferred.<br><br>Experience: More than 13 years of experience in Accounting or Finance.<br><br>Age: Between 35 &amp; 45 years.<br><br>Leadership &amp; Collaboration.<br><br></div></section>

We are seeking a qualified and experienced Mechanical Engineer to join our construction team. The Mechanical Engineer will be responsible for the planning, coordination, execution, and supervision of mechanical works across construction projects, ensuring that all activities are completed according to approved drawings, specifications, quality standards, safety requirements, and project schedules. <br> <br>Responsibilities <br>Review and interpret mechanical, HVAC, plumbing, firefighting, and MEP drawings, specifications, and technical documents. <br>Supervise and coordinate the installation, testing, commissioning, and maintenance of mechanical systems at project sites. <br>Ensure that mechanical works are executed in accordance with approved shop drawings, method statements, specifications, and applicable codes and standards. <br>Coordinate mechanical works with civil, electrical, architectural, and other disciplines to avoid clashes and delays. <br>Monitor subcontractors and mechanical teams to ensure proper execution and compliance with project requirements. <br>Prepare and review material submittals, technical submissions, RFIs, method statements, and inspection requests. <br>Conduct regular site inspections and ensure that works meet the required quality standards. <br>Monitor project progress and ensure that mechanical activities are completed within the approved schedule. <br>Identify technical issues, site constraints, and potential delays, and propose appropriate solutions. <br>Coordinate with consultants, subcontractors, suppliers, and project management teams regarding mechanical works. <br>Review quantities, material requirements, and equipment specifications. <br>Assist in the preparation and review of BOQs, material take-offs, and cost estimates when required. <br>Ensure that all mechanical materials and equipment delivered to site comply with approved specifications. <br>Follow up on testing, commissioning, balancing, and handover of mechanical systems. <br>Prepare progress reports, inspection reports, and other required project documentation. <br>Ensure compliance with company policies, health and safety regulations, and environmental requirements. <br>Participate in project meetings and provide technical input on mechanical-related matters. <br>Support the Project Manager in resolving technical and construction-related issues. <br>Requirements <br>Bachelor’s degree in Mechanical Engineering. <br>3–7 years of relevant experience in construction, contracting, or MEP projects. <br>Strong knowledge of HVAC, plumbing, firefighting, and mechanical systems. <br>Good understanding of construction methods, specifications, and applicable codes and standards. <br>Ability to read and interpret technical drawings and shop drawings. <br>Experience in site supervision and coordination with subcontractors and consultants. <br>Good knowledge of Microsoft Office, particularly Excel and Word. <br>Strong problem-solving, organizational, and communication skills. <br>Ability to work under pressure and meet project deadlines. <br>Ability to work effectively both independently and as part of a multidisciplinary team

Sales responsibilities <br>* Greet and qualify showroom visitors (gym owners, hotels, clinics, corporate/residential buildings, home-gym buyers) <br>* Demo equipment, explain specs, materials, warranty, and load ratings <br>* Prepare quotations, follow up on open quotes, and close orders <br>* Log every lead and interaction in the CRM — no lead left untracked <br>* Coordinate delivery and installation dates with the logistics/technical team <br>* Handle after-sale calls: spare parts, warranty claims, complaints <br>* Maintain showroom presentation — clean floor, correct pricing, working units <br>Online support responsibilities <br>* Respond to WhatsApp Business inquiries and Instagram/Facebook/TikTok DMs during working hours — target first response under 15 minutes <br>* Answer questions on pricing, availability, specs, and delivery; send catalogues, photos, and videos on request <br>* Qualify online leads and convert them to showroom visits, site visits, or direct quotations <br>* Send quotations and follow-ups over WhatsApp and track them like any other lead <br>* Monitor comments on posts and ads; move serious inquiries into DM <br>* Escalate complaints, custom projects, and large-project inquiries to the Sales Manager <br>* Keep saved replies, catalogue files, and price lists current <br>* Report weekly on inquiry volume, response time, and conversion by channel <br>Stock responsibilities <br>* Receive and inspect incoming shipments against packing lists and supplier invoices; flag shortages and damages immediately <br>* Record all stock in/out movements (sales, transfers, returns, demo units) on the same day <br>* Run weekly cycle counts and a full monthly count; investigate and report variances <br>* Maintain accurate item codes, barcodes, and locations across showroom and warehouse <br>* Flag slow-moving and low-stock items to management for reorder <br>* Manage spare parts inventory <br>Requirements <br>* 2+ years in retail/B2B sales, showroom sales, inventory control, or online customer support <br>* Fluent Arabic and English (written and spoken) — clear, professional writing for chat <br>* Comfortable with Excel, inventory/POS software, WhatsApp Business, and social media inboxes <br>* Physically able to handle equipment (plates, dumbbells, machine parts) <br>* Organized, detail-driven, honest with numbers <br>* Fitness industry or equipment background is a strong plus <br>* Valid driver’s license preferred <br>KPIs Monthly sales target · Quote-to-close rate · Online first-response time (<15 min) · DM-to-quotation conversion · Stock count accuracy (target 98%+) · Zero unrecorded movements <br>Package Base salary + commission on sales. Working hours per mall schedule, including weekends on rotation. <br>Want this as a Word doc, or an Arabic version for local job boards?

Reports To <br>General Manager/Managing Director/Owner <br>Job Summary <br> <br>The HR Supervisor is responsible for executing the day-to-day operations of the Human Resources department, ensuring that HR policies and procedures are implemented effectively and in compliance with labour laws and company standards. The role supervises HR activities including recruitment, onboarding, employee relations, performance management, attendance, training, payroll coordination, and HR administration while supporting organizational objectives. <br> <br>Key Responsibilities <br>• Supervise the daily operations of the HR department. <br>• Coordinate and oversee the recruitment and selection process. <br>• Manage employee onboarding, orientation, and probation follow-up. <br>• Maintain accurate employee records and HR documentation. <br>• Monitor attendance, leaves, overtime, and employee disciplinary actions. <br>• Ensure compliance with company policies, internal procedures, and applicable labour laws. <br>• Support the implementation of performance management processes, including appraisals and development plans. <br>• Coordinate employee training and development initiatives. <br>• Assist in developing and updating HR policies, SOPs, job descriptions, and organizational structures. <br>• Supervise payroll inputs, including attendance, leave balances, deductions, and overtime, ensuring accuracy before submission. <br>• Handle employee relations issues, grievances, and conflict resolution professionally and confidentially. <br>• Prepare HR reports and analyse workforce metrics for management review. <br>• Participate in HR projects and continuous improvement initiatives. <br>• Support internal and external audits by ensuring HR documentation is complete and compliant. <br> <br>Qualifications <br>• Bachelor's degree in Human Resources, Business Administration, or a related field. <br>• Professional HR certification (SHRM-CP, PHR, CIPD, or equivalent) is an advantage. <br> <br>Experience <br>• 4–6 years of progressive Human Resources experience. <br> <br>Knowledge <br>• Human Resources principles and best practices. <br>• Labor law and employment regulations. <br>• Recruitment and talent acquisition. <br>• Performance management systems. <br>• Payroll and attendance administration. <br>• Training and development. <br>• HR Information Systems (HRIS). <br>• Microsoft Office Suite (Excel, Word, PowerPoint). <br> <br>Skills & Competencies <br>• Leadership and people management. <br>• Strong communication and interpersonal skills. <br>• Problem-solving and conflict resolution. <br>• Planning and organizational skills. <br>• Time management and prioritization. <br>• Analytical thinking and attention to detail. <br>• Confidentiality and professional ethics. <br>• Decision-making and accountability. <br>• Coaching and mentoring. <br>• Ability to work under pressure and meet deadlines. <br> <br>Key Performance Indicators (KPIs) <br>• Time-to-fill vacancies. <br>• Employee turnover rate. <br>• Recruitment success rate. <br>• Attendance and leave reporting accuracy. <br>• Payroll input accuracy. <br>• Performance appraisal completion rate. <br>• Training completion rate. <br>• Employee satisfaction and engagement. <br>• HR audit compliance. <br>• Timely completion of HR reports and documentation

Key Responsibilities: <br> <br>Business Development <br>• Conduct detailed market research across Lebanon. <br>• Identify market opportunities and product gaps. <br>• Analyse competitors, pricing, brands, and customer preferences. <br>• Develop pricing strategies and profit margins. <br>• Build relationships with architects, contractors, developers, consultants, • retailers, and project owners. <br>• Generate new business opportunities and secure sales. <br> <br>Showroom Development <br>• Identify suitable showroom and warehouse locations. <br>• Evaluate rental options and negotiate lease terms. <br>• Coordinate showroom layout, branding, displays, and customer experience. <br>• Assist in planning future expansion. <br>• Procurement & Supplier Coordination <br>• Communicate with international suppliers. <br>• Request quotations and compare offers. <br>• Prepare cost comparisons and landed cost calculations. <br>• Coordinate orders, production follow-up, and shipping schedules. <br>• Monitor product quality and documentation. <br> <br>Logistics & Inventory <br>• Coordinate imports, customs clearance, and freight forwarding. <br>• Monitor inventory levels. <br>• Develop inventory control procedures. <br>• Ensure timely product availability. <br> <br>Operations <br>• Develop company processes and workflows. <br>• Recommend ERP/accounting software. <br>• Assist in establishing operational policies. <br>• Coordinate with accountants, freight forwarders, customs brokers, and service providers. <br> <br>Sales & Marketing <br>• Build the customer database. <br>• Visit potential clients across Lebanon. <br>• Prepare quotations and follow up with customers. <br>• Support social media, digital marketing, and promotional activities. <br>• Participate in exhibitions and industry events. <br> <br>Administration <br>• Prepare business reports. <br>• Track KPIs and sales performance. <br>• Maintain organized documentation. <br>• Support management with strategic recommendations. <br> <br> <br>Qualifications <br>• Bachelor's degree in business administration, Marketing, Engineering, Supply Chain, Architecture, Interior Design, or related field. <br>• 3–5 years of relevant experience in building materials, construction, interiors, sanitary ware, lighting, ceramics, or related industries. <br>• Excellent Arabic and English communication skills. French is an advantage. <br>Strong knowledge of Microsoft Excel and Microsoft Office. <br>• Experience with ERP systems is preferred. <br>• Valid Lebanese driving license and willingness to travel throughout Lebanon. <br> <br> <br>Skills <br>• Strong commercial awareness <br>• Negotiation skills <br>• Market analysis <br>• Sales ability <br>• Project coordination <br>• Supplier management <br>• Analytical thinking <br>• Excellent communication <br>• Problem solving <br>• Ability to work independently <br>• Entrepreneurial mindset <br>• High level of integrity and accountability <br> <br> <br>Performance Indicators <br>• Number of new customers acquired <br>• Monthly sales generated <br>• Gross profit margin <br>• Number of supplier agreements established <br>• Showroom launch milestones achieved <br>• Market research completion <br>• Inventory accuracy <br>• Customer satisfaction <br>• Operational readiness <br>• Cost optimization <br> <br> <br>Career Growth <br>As the company expands, this role is expected to evolve into Business Development & Operations Manager, leading specialized teams in sales, procurement, logistics, showroom operations, and marketing. <br>This position is ideal for someone who wants to grow alongside the company and play a key role in building a leading building materials brand in Lebanon

Job Purpose: <br>Reporting to the Local Sales Manager, the Specification Salesperson will drive Colortek business growth by proactively <br>engaging with key decision-makers in the design and construction industry. This role is focused on capturing project <br>specifications and ensuring Colortek products are incorporated into various projects within the construction market. <br> <br>Key Accountabilities: <br>▪ Cultivate and maintain strong relationships with architects, interior designers, contractors, and other stakeholders <br>in the design and construction value chain. <br>▪ Regularly engage through meetings with existing and potential clients to understand their project requirements. <br>▪ Collaborate with architects, interior designers, and consultants to ensure Colortek products are specified in upcoming projects. <br>▪ Handle meetings with architects and interior designers to present Colortek product offerings and address their specific needs. <br>▪ Create awareness of Colortek products and solutions within the industry. <br>▪ Create adapted approach plans for each of the design-oriented value chain decision makers (Regulatory Bodies, design Consultants, Architects, Interior designers…) <br>▪ Develop and execute training programs for key decision-makers to enhance their understanding of Colortek’s products <br>▪ Create product/solutions awareness, develop and implement training and engagement programs with key decisions <br>makers across the value chain. <br>▪ Maintain dialogue with decision makers at each stage of the project to anticipate demand and manage product planning <br>▪ Map the end users relevant to decorative finishes and effects projects along with the feed design consultants responsible for recommending the same projects specifications. <br>▪ Obtain draft copies of design specifications related to projects from the feed design consultants and propose changes to the same specifications. <br> <br>Skills, Knowledge and Experience required: <br>▪ BA or MA in Interior Design, business marketing, or related fields <br>▪ Proven experience in specification sales or a related role within the design and construction industry. <br>▪ In depth knowledge of Colortek premium decorative finishes products and technical details (training provided). <br>▪ Ability to read and understand product data sheet, material safety data sheet. <br>▪ Strong understanding of construction projects, design processes, and related industry trends. <br>▪ Excellent communication and presentation skills. <br>▪ Ability to build and maintain strong relationships with clients. <br>▪ Results-oriented with a demonstrated track record of achieving sales targets. <br>▪ Willingness to travel as required. <br>▪ Valid driver's license

Aihom / Istikbal Moukalis Branch is hiring a Sales Associate <br>Position Title: Sales Associate Department: Retail Sales <br>Reports To: Branch Manager <br>Job Category: Entry Level <br>Timing: <br>AM Shift: 09 AM till 06 PM. <br>PM Shift: 11 AM till 08 PM <br>1 hour lunch break, <br>1 Day off per week <br> <br>Position Summary: <br>The perfect candidate should be able to greet and serve customers well, work within a team and assist in showroom duties. Communicating with customers during and after visits, as well as provide exceptional customer service by assisting with furnishing houses by the appropriate measurements and sizes given. <br> <br>Duties and Responsibilities <br>• Greets customer on sales floor. <br>• Customer service management. Provide customer service to all customers and assist them. <br>• Creating and entering new customers on the tablet. <br>• Creating sales quotations on the tablet <br>• Present, promote and sell products/services using solid arguments to existing and prospective customers <br>• Following up with customers after their visit. <br>• Making sure the showroom is up to standards as well as completing the daily showroom checklist. <br>• Assist with the seasonal inventories. <br>• Implements displays for window and interior as directed by Visual Merchandising. <br>• Pricing the showroom. + Checking the missing items in the showroom + ordering new items. <br>• Order barcodes for accessories. <br>• Suggests furniture size, period style, color, fabric, and wood that will complement customer's home and other furnishings. & Discuss size and measurements for the customer, as well as taking sizes for specific items in front of the customer. <br>• Unrolls bolts of curtains and carpets to display assortment of fabrics to customer <br>• Close deals with customers and walk them out to the door. <br>• Communicates for delivery of items to customer. <br>• Check the condition of the items before delivering it to the customers. <br>• Training new team, along with following up with their induction + orientation. <br>• Abide by Company internal rules as well as team spirit. <br>• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. <br>• Continuously improve through customer feedback <br>• Meets pre-set monthly, quarterly and yearly sales targets. <br>• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. <br>• Reports based on management needs and requests. <br> <br>Education: <br>• Diploma or BA degree. <br> <br>Skills & Qualifications: <br>• Strong communication skills, both written and oral. <br>• Excellent selling and negotiation skills <br>• Prioritizing, time management and organizational skills <br>• Ability to gain immediate credibility with customers <br>• High sense of proper customer service standards <br>• Analytical and Meeting targets abilities <br>• Knowledge of the furniture business <br> <br>Interested candidates can send their CV to: hr@aihom.com.lb

<p><h4>About Infoquest</h4> <p>At Infoquest, we believe that better decisions shape better futures. We are a next-generation custom sourcing expert network serving consultants, investors, and corporate strategists. Our mission is to close critical knowledge gaps by quickly, accurately, and in full compliance connecting decision-makers with highly specialized subject matter experts.</p> <p>What started as a vision to become the first homegrown expert network in the Middle East has evolved into an international business serving clients across multiple regions. Today, with offices in Beirut and Bogotá, we continue to expand our global footprint while maintaining the entrepreneurial spirit that fueled our growth.</p> <p>We operate with urgency, ownership, and high standards. We value accountability, adaptability, and precision in everything we do. Joining Infoquest means becoming part of a fast-growing, performance-driven environment where impact is visible and growth is earned.</p> <h4>Role Overview</h4> <p>The Senior Talent Acquisition Specialist will play a key role in supporting both Talent Acquisition and Human Resources initiatives across the organization. This position will be responsible for managing recruitment activities across Lebanon and Colombia while also supporting onboarding, employee engagement, performance management, and HR operations.</p> <p>The ideal candidate is proactive, highly organized, people-oriented, and comfortable operating in a fast-paced environment where priorities evolve quickly and ownership is expected.</p> <h4>Key Responsibilities</h4> <strong>Recruitment & Talent Acquisition</strong><br> <li>Lead end-to-end recruitment activities for positions across both Lebanon and Colombia.</li> <li>Source candidates through various channels, including LinkedIn, job boards, referrals, networking, and university partnerships.</li> <li>Screen applications and coordinate subsequent interview stages with hiring managers.</li> <li>Manage candidate pipelines and ensure a positive candidate experience throughout the recruitment process.</li> <li>Develop and implement effective sourcing and recruitment strategies to attract high-quality talent.</li> <li>Coordinate and participate in university recruitment initiatives, career fairs, and employer branding activities.</li> <li>Build and maintain relationships with universities, student organizations, and career centers to strengthen the talent pipeline.</li> <strong>Onboarding & Orientation</strong><br> <li>Lead the onboarding process for new hires under the guidance of the HR Manager.</li> <li>Coordinate onboarding schedules and ensure all required documentation is completed before the employee's start date.</li> <li>Assist in conducting onboarding and orientation sessions covering company policies, procedures, available tools, and workplace expectations.</li> <li>Support new employees throughout their integration into the company.</li> <strong>HR Administration</strong><br> <li>Maintain employee records and ensure HR documentation is accurate, organized, and up to date.</li> <li>Support the development, implementation, and communication of HR policies and procedures.</li> <li>Maintain HR databases and generate reports as needed.</li> <li>Assist with HR documentation, employee letters, and administrative processes.</li> <strong>Employee Relations & Engagement</strong><br> <li>Coordinate employee engagement activities, team-building events, and company outings.</li> <li>Monitor employee satisfaction through surveys, feedback sessions, and other engagement tools.</li> <li>Assist in implementing initiatives designed to improve employee experience, engagement, and retention.</li> <li>Support a positive and collaborative work environment by responding to employee inquiries and concerns.</li> <strong>Performance Management & Learning & Development</strong><br> <li>Support the performance review cycle, including preparation, tracking, and follow-up activities.</li> <li>Help with learning and development initiatives and maintain training records.</li> <li>Assist in coordinating training sessions, coaching programs, and employee development plans.</li> <li>Support managers and employees in achieving development objectives and growth goals.</li> <h4>What We're Looking For</h4> <li>2–4 years of experience in Talent Acquisition, Human Resources, Recruitment, or a related field.</li> <li>Experience managing recruitment processes and sourcing candidates through multiple channels.</li> <li>Strong interviewing, communication, and stakeholder management skills.</li> <li>Excellent organizational and time-management abilities.</li> <li>Ability to manage multiple priorities and projects simultaneously.</li> <li>Strong attention to detail and administrative skills.</li> <li>Experience using ATS platforms, LinkedIn Recruiter, and HR systems is preferred.</li> <li>Comfortable operating in a fast-paced, performance-driven environment.</li> <li>Strong sense of ownership, accountability, and initiative.</li> <li>Fluency in English is required; additional languages are a plus.</li> <h4>What We Offer</h4> <li>Clear career progression and access to learning and development programs.</li> <li>Exposure to international hiring and HR initiatives across multiple markets.</li> <li>The opportunity to play a key role in the growth of a rapidly scaling company.</li> <li>A vibrant workspace in the Beirut Digital District.</li> <li>Direct collaboration with senior leadership and cross-functional teams.</li></p><p></p>

<p>We're looking for a Marketing Executive to coordinate with the Zeal marketing team at Forward MENA across day-to-day marketing and communications activities, helping execute campaigns, manage channels, and support the pipeline that turns awareness into enrollments.</p><p>This is a hands-on role for someone who can work across content, digital campaigns, social media, reporting, and coordination with internal teams, agencies, and external partners. The ideal candidate is organized, proactive, comfortable working with data, and able to take ownership of projects from planning through execution.</p><p><strong>Responsibilities:</strong></p><ul><li>Support the implementation of Forward MENA's marketing and communications strategy in coordination with the Zeal team, covering both organic and paid channels.</li><li>Maintain and manage the annual content calendar across relevant channels.</li><li>Support the development and execution of content aligned with Forward MENA's brand voice and objectives.</li><li>Manage Forward MENA's digital presence across Instagram, LinkedIn, the website, and other relevant channels.</li><li>Monitor and manage social media inboxes, comments, and messages, ensuring timely and appropriate responses and escalation when needed.</li><li>Support the full funnel from awareness to enrollment and retention, tracking key KPIs such as leads, cost per lead/acquisition, and conversion.</li><li>Monitor campaign and funnel performance and identify opportunities for improvement.</li><li>Support the execution and optimization of paid social and digital campaigns, working with the media agency and internal teams where relevant.</li><li>Assist with testing audiences, creative, messaging, and offers, and help identify what is performing best.</li><li>Coordinate with the creative agency and internal stakeholders to ensure content and assets are delivered according to the calendar.</li><li>Review and coordinate creative assets to ensure they are aligned with brand and campaign requirements.</li><li>Maintain regular reporting and dashboards covering acquisition, funnel, and channel performance.</li><li>Contribute to weekly and monthly performance reviews and translate findings into recommendations and next steps.</li><li>Use program and cohort data to support audience targeting and campaign optimization.</li><li>Coordinate communications and reporting requirements with multiple donors and funding partners, ensuring deadlines, deliverables, and follow-ups are properly managed.</li><li>Support the team in preparing donor-related updates, marketing materials, campaign information, and other requested reporting.</li><li>Coordinate with internal teams, agencies, partners, and other stakeholders to ensure marketing activities are delivered smoothly and on time.</li></ul><p><strong>Tools You'll Use:</strong></p><ul><li>Advertising: Meta Ads Manager and other ad platforms</li><li>Analytics &amp; BI: Power BI or comparable tools; web and social analytics</li><li>Forms &amp; data: Google Forms, Google Workspace</li><li>Social: LinkedIn, Instagram, and others</li><li>Web &amp; content: Website CMS, Linktree, and similar tools</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications</strong></p><ul><li>3 5 years of experience in marketing, communications, digital marketing, or a related field.</li><li>Experience managing and executing multi-channel marketing activities.</li><li>Practical experience with social media platforms, content planning, and digital campaigns.</li><li>Experience supporting or managing paid social/digital campaigns and understanding key metrics such as CPL, CPA, conversion, and ROAS.</li><li>Hands-on ability to work with advertising platforms such as Meta Ads Manager.</li><li>Experience managing content calendars and coordinating content production.</li><li>Strong organizational and project-management skills, with the ability to manage multiple priorities and deadlines.</li><li>Strong analytical skills and comfort working with dashboards and campaign performance data.</li><li>Excellent written and verbal communication skills.</li><li>Ability to coordinate effectively with external agencies and internal stakeholders.</li><li>Ability to manage multiple donor and partner relationships, follow up on requirements, and ensure deliverables are completed on time.</li><li>Proactive, detail-oriented, and comfortable working in a fast-paced environment.</li></ul><p><strong>Skills:</strong></p><ul><li>Experience in education, career development, training, or another enrollment-driven sector.</li><li>Experience building Power BI or comparable performance dashboards.</li><li>CRM and marketing automation / lead-nurture familiarity.</li><li>Conversion-rate optimization experience.</li><li>Experience working with donors, development partners, or funded programs.</li><li>Familiarity with donor reporting and partner communications.</li><li>Enough creative literacy to brief and review design and video content with precision.</li></ul>

<p>Company Overview: Forward Mena is a non-for-profit organization aiming to develop the digital skillset of people from all backgrounds to fulfill the jobs of today and tomorrow. It supports the new generation of educational programs in testing and developing their curriculum, sourcing participants and scaling. Forward MENA implements its projects with the support of major international agencies and donors.</p><p>Role Overview The Training Coordinator supports the coordination and delivery of Forward MENA s training activities and serves as a key learner-facing role.</p><p>In this role, day-to-day work flows through a structured dual-reporting model: the coordinator reports to the Senior Training Coordinator for daily activities, task updates, operational workflows, and weekly progress updates, while reporting to the Project Manager for administrative line management, project milestones, overall performance, and resource alignment.</p><p>The position manages daily communication with learners, monitors their progress, and ensures smooth training operations. Most interactions take place through phone calls, official managed WhatsApp channels, email, platform messaging, online webinars, and in-person outreach activities (university visits, NGO sessions, information sessions, career fairs) to support learner engagement and programme visibility.</p><p>The coordinator acts as a Student Success Lead, guiding learners throughout their journey, motivating them to complete their courses, and supporting them in overcoming challenges. The coordinator is expected to understand the programme's employability objectives and tailor learner support based on individual needs, challenges, and career goals.</p><p>This role ensures learners receive timely support, accurate information, and a positive experience that contributes to Forward MENA s mission of improving employability and earning potential.</p><p>Note on Working Hours: Primary operations take place during business hours; however, this position requires schedule flexibility to occasionally work outside regular office hours (e.g., hosting evening webinars, providing off-hour learner follow-ups, or supporting weekend outreach events).</p><p>Key Responsibilities</p><ol><li>Learner Coordination &amp; Communication</li><li>Serve as the main point of contact for learners across assigned cohorts.</li><li>Manage daily learner communication (WhatsApp via managed tools, platform messages, email).</li><li>Support onboarding, orientation sessions, and cohort kick-offs.</li><li>Follow up on absences, engagement issues, or learner inquiries promptly.</li><li>Student Success Lead</li><li>Guide learners to maintain engagement and complete their training.</li><li>Monitor progress and proactively follow up with learners falling behind.</li><li>Identify dropout risks and escalate when needed.</li><li>Adapt communication and intervention strategies to each learner's progress, motivation, and barriers to maximize engagement, certification, and employment outcomes.</li><li>Build meaningful relationships with learners through coaching, encouragement, and accountability to support successful program completion.</li><li>Training Operations &amp; Logistics</li><li>Coordinate logistics including materials, platforms, schedules, and trainer communication.</li><li>Ensure training content, links, and materials are prepared and shared on time.</li><li>Host online sessions (including occasional evening sessions as scheduled), track attendance, and provide basic technical support.</li><li>Execute in-person outreach activities (university visits, NGO sessions, information sessions, career fairs) to support learner engagement and program visibility.</li><li>Maintain accurate trackers, attendance records, and session logs.</li><li>Data Tracking &amp; Reporting</li><li>Record attendance, progress, evaluations, and completion data accurately.</li><li>Prepare and present weekly dashboards and daily operational updates directly to the Senior Training Coordinator, with administrative summaries shared with the Project Manager.</li><li>Maintain organized documentation and databases.</li><li>Analyse learner data and progress trends to identify at-risk learners, prioritise interventions, and support continuous programme improvement.</li><li>Curriculum &amp; Learning Path Maintenance</li><li>Keep course lists, modules, and learning paths up to date.</li><li>Upload and organize training content on LMS platforms.</li><li>Flag outdated modules and coordinate updates as needed.</li><li>Ensure learning materials are accurate, accessible, and well-structured.</li><li>Research &amp; Program Improvement</li><li>Conduct light research on emerging digital skills and market trends.</li><li>Benchmark courses from other providers to identify improvement opportunities.</li><li>Support evaluation of new training content or potential providers.</li><li>Share insights to improve program relevance and competitiveness.</li></ol><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Education, Business, Human Resources, Digital Skills, or a related field.</p><p>2 3 years of experience in training coordination, education administration, or similar roles</p>

<p>The Sales Manager will be responsible for driving profitable sales growth, strengthening market coverage and leading the sales organization to consistently achieve and exceed commercial objectives. The role will translate the company's commercial strategy into actionable sales plans, ensuring strong execution across channels, territories, customers and product categories. The Sales Manager will be expected to combine strategic commercial thinking with strong field execution, developing the sales team, expanding customer relationships, improving distribution and ensuring maximum visibility and availability of Richa Group International's portfolio in the market.</p><p><b><br></b></p><p><b>Key Accountabilities</b></p><p>1. Sales Strategy &amp; Business Growth</p><p>Develop and execute the annual and monthly sales strategy in line with the company's overall business objectives. Translate company targets into clear sales objectives by territory, channel, customer, salesperson and product category. Identify opportunities for revenue growth, market penetration, customer acquisition and portfolio expansion. Monitor market trends, competitor activity, pricing movements and customer needs to identify commercial opportunities and risks. Develop action plans to close performance gaps and accelerate growth. Ensure profitable growth while maintaining appropriate pricing, margins and commercial discipline.</p><p>2. Sales Team Leadership</p><p>Lead, coach and develop the sales team to deliver consistent commercial performance. Establish clear individual and team KPIs, targets and performance expectations. Conduct regular performance reviews and provide constructive coaching and feedback. Monitor field activity, customer visits, sales productivity and territory coverage. Identify capability gaps and implement appropriate training and development initiatives. Build a high-performance culture based on accountability, ownership, customer focus and results.</p><p>3. Distribution &amp; Route-to-Market Excellence</p><p>Ensure effective market coverage across Lebanon and maximize product availability at point of sale. Strengthen distribution across supermarkets, groceries, restaurants, specialty retailers and other relevant channels. Optimize territory allocation, customer segmentation and sales routes. Identify white spaces and underpenetrated territories or customer segments. Ensure sales representatives execute agreed distribution, merchandising and visibility standards. Work closely with Operations and Logistics to ensure product availability and timely customer fulfillment.</p><p>4. Key Account &amp; Customer Management</p><p>Develop and maintain strong relationships with strategic customers and key accounts. Lead commercial negotiations within approved company guidelines. Develop account plans for high-value customers and strategic accounts. Identify opportunities for increased listings, range expansion, promotions and cross-selling. Monitor customer satisfaction, service levels and commercial performance. Resolve escalated customer issues promptly and professionally.</p><p>5. Portfolio &amp; Brand Development</p><p>Drive sales performance across Richa Group International's product portfolio, including cheese, pasta, rice, sauces and related categories. Ensure sales teams have strong product knowledge and can effectively communicate product value propositions. Identify opportunities to introduce new products and strengthen existing brands in the market. Work closely with Marketing to develop effective trade activation, promotions and in-market initiatives. Monitor product performance by SKU, customer and channel and recommend corrective actions where required.</p><p>6. Sales Planning, Forecasting &amp; Reporting</p><p>Prepare accurate sales forecasts and rolling business projections. Monitor actual performance against budget and sales targets. Analyze sales performance by customer, territory, salesperson, SKU and channel. Provide management with regular sales reports, insights and recommendations. Establish a disciplined sales reporting framework based on accurate and timely data. Use sales analytics to identify trends, opportunities and performance gaps.</p><p>7. Commercial Excellence</p><p>Monitor pricing, discounts, promotions and commercial terms to ensure alignment with company policies. Support margin improvement initiatives and minimize unnecessary commercial leakage. Monitor customer credit exposure and coordinate with Finance regarding overdue accounts. Ensure sales policies, approval procedures and reporting standards are consistently followed. Recommend improvements to sales processes, systems and controls.</p><p>8. Cross-Functional Collaboration</p><p>Work closely with Operations, Supply Chain, Warehouse, Finance, Marketing and HR to ensure seamless commercial execution. Coordinate sales forecasts with inventory and supply planning. Communicate market intelligence and customer requirements internally.</p>

<p><b><br></b></p><p><b>## Purpose of the Role</b></p><p>This role keeps the company running day to day. It covers the office itself, but the larger part of the job is making sure the different parts of the business move together: warehouse, fleet, sales support, administration and the outside providers the company depends on. The person in this seat is the one management turns to when something needs to be organised, chased, fixed or coordinated across departments, and the one department heads coordinate through when a request touches more than one team.</p><p>It suits someone who is organised, hands on, and comfortable being responsible for outcomes that depend on other people delivering.</p><p>---</p><p>## Key Responsibilities</p><p>### Office and Administration</p><ul><li>Run the daily operation of the office and make sure it is properly staffed, supplied and functioning.</li><li>Supervise administrative staff, receptionists, drivers, messengers and cleaning staff, including scheduling, attendance and daily task assignment.</li><li>Manage office supplies, equipment, furniture and stationery, from requisition through purchase, receipt and distribution.</li><li>Maintain company files, records and archives, both physical and digital, with a structure people can actually find things in.</li><li>Organise meetings, visits and travel arrangements for management and visiting principals, including hotels, transport and itineraries.</li><li>Handle incoming correspondence, courier, calls and visitor flow.</li></ul><p>### Day to Day Coordination Across Departments</p><ul><li>Act as the coordination point between Sales, Warehouse, Procurement, Finance and Administration so that requests do not sit unanswered.</li><li>Follow up daily on open items across the business and escalate anything that is stuck to the General Manager with a proposed solution, not just a problem.</li><li>Prepare and circulate daily and weekly status reports on the areas under this role.</li><li>Support management in preparing information for meetings, reviews and decisions.</li><li>Take on assignments and projects delegated by the General Manager and carry them to completion.</li></ul><p>### Warehouse, Delivery and Fleet Support</p><ul><li>Coordinate with the warehouse on receiving schedules, delivery planning and dispatch, so that shipments and orders move on time.</li><li>Monitor delivery performance, route coverage and customer delivery complaints, and follow up until each case is closed.</li><li>Manage the company vehicle fleet: registration, insurance, mechanic, licences, fuel, maintenance schedules, repairs and vehicle records.</li><li>Track driver assignments, licences and vehicle handovers.</li><li>Coordinate with third party transporters and service providers where used.</li></ul><p>### Facilities, Utilities and Assets</p><ul><li>Manage premises: office, warehouse and any branch location. Maintenance, cleaning, security, generator, electricity, water, internet and telephone.</li><li>Handle contracts and relationships with landlords, maintenance contractors, security companies, insurance providers, telecom and utility providers.</li><li>Maintain the company asset register and follow the condition, location and custody of each asset.</li><li>Oversee health, safety and general workplace conditions, including firefighting equipment, emergency exits and first aid supplies.</li></ul><p>### Purchasing of Non Trade Items and Cost Control</p><ul><li>Handle purchasing of general services and non trade items: office needs, maintenance, printing, promotional and marketing material, and similar.</li><li>Collect quotations, compare, and recommend the supplier before committing.</li><li>Monitor spending against budget for office, facilities, fleet and general administration, and report variances.</li><li>Review supplier invoices for accuracy before submitting them to Finance for payment.</li><li>Identify and act on savings without letting service quality drop.</li></ul><p>### Process, Policy and Systems</p><ul><li>Document and improve internal administrative procedures, forms and workflows so the same task is done the same way each time.</li><li>Enforce company policies and the approval matrix across the areas under this role.</li><li>Make sure transactions and records go through the company system properly rather than staying on someone's desk.</li><li>Support internal and external audit requests related to administration, assets and general expenses.</li></ul><p>### People and Government Related Support</p><ul><li>Support HR with attendance records, leave tracking, staff files, onboarding logistics and new joiner setup.</li><li>Follow up on official and government related paperwork with the relevant authorities and the company's'</li></ul><p><strong>Desired Candidate Profile</strong></p><p><br></p>