وظائف مساعد مدير مطعم في لبنان

<p>Welcomes customers by greeting them; offering them assistance. Directs customers by escorting them to racks and counters; suggesting items and provide accurate information (e.g., product features, pricing...) Helps customer make selections by building customer confidence; offering suggestions and opinions. Documents sale by creating or updating customer profile records. Processes payments by totaling purchases; processing checks, cash, and store or other credit cards. Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest. Cross-sell products, upsell when appropriate; promote current sales, promotions, etc. Coordinate with the Sales Representatives team to provide excellent customer service (especially during peak times) Contributes to team effort by accomplishing related results as needed. Keep the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas. Help organize back stock and perform inventory counts. Stay up-to-date with new products/services. Handle customer complains in a calm and professional manner. Take direction from and report to assigned supervisor. Provide customer feedback to the Store Manager. Perform other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business.</p>

<p>Welcomes customers by greeting them; offering them assistance. Directs customers by escorting them to racks and counters; suggesting items and provide accurate information (e.g., product features, pricing...) Helps customer make selections by building customer confidence; offering suggestions and opinions. Documents sale by creating or updating customer profile records. Processes payments by totaling purchases; processing checks, cash, and store or other credit cards. Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest. Cross-sell products, upsell when appropriate; promote current sales, promotions, etc. Coordinate with the Sales Representatives team to provide excellent customer service (especially during peak times) Contributes to team effort by accomplishing related results as needed. Keep the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas. Help organize back stock and perform inventory counts. Stay up-to-date with new products/services. Handle customer complains in a calm and professional manner. Take direction from and report to assigned supervisor. Provide customer feedback to the Store Manager. Perform other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business.</p>

<p>Welcomes customers by greeting them; offering them assistance. Directs customers by escorting them to racks and counters; suggesting items and provide accurate information (e.g., product features, pricing...) Helps customer make selections by building customer confidence; offering suggestions and opinions. Documents sale by creating or updating customer profile records. Processes payments by totaling purchases; processing checks, cash, and store or other credit cards. Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest. Cross-sell products, upsell when appropriate; promote current sales, promotions, etc. Coordinate with the Sales Representatives team to provide excellent customer service (especially during peak times) Contributes to team effort by accomplishing related results as needed. Keep the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas. Help organize back stock and perform inventory counts. Stay up-to-date with new products/services. Handle customer complains in a calm and professional manner. Take direction from and report to assigned supervisor. Provide customer feedback to the Store Manager. Perform other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business.</p>

<p>Welcomes customers by greeting them; offering them assistance. Directs customers by escorting them to racks and counters; suggesting items and provide accurate information (e.g., product features, pricing...) Helps customer make selections by building customer confidence; offering suggestions and opinions. Documents sale by creating or updating customer profile records. Processes payments by totaling purchases; processing checks, cash, and store or other credit cards. Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest. Cross-sell products, upsell when appropriate; promote current sales, promotions, etc. Coordinate with the Sales Representatives team to provide excellent customer service (especially during peak times) Contributes to team effort by accomplishing related results as needed. Keep the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas. Help organize back stock and perform inventory counts. Stay up-to-date with new products/services. Handle customer complains in a calm and professional manner. Take direction from and report to assigned supervisor. Provide customer feedback to the Store Manager. Perform other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business.</p>

<p>Welcomes customers by greeting them; offering them assistance. Directs customers by escorting them to racks and counters; suggesting items and provide accurate information (e.g., product features, pricing...). Helps customer make selections by building customer confidence; offering suggestions and opinions. Documents sale by creating or updating customer profile records. Processes payments by totaling purchases; processing checks, cash, and store or other credit cards. Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest. Cross-sell products, upsell when appropriate; promote current sales, promotions, etc. Coordinate with the Sales Representatives team to provide excellent customer service (especially during peak times) Contributes to team effort by accomplishing related results as needed. Keep the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas. Help organize back stock and perform inventory counts. Stay up-to-date with new products/services. Handle customer complains in a calm and professional manner. Take direction from and report to assigned supervisor. Provide customer feedback to the Store Manager. Perform other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business.</p>

<p>The receiving agent is responsible for receiving, inspecting, storing and for recording shipments on system. He/ She is also responsible for unloading packages and checking their contents to ensure they match the store order.<br><br><b>Responsibilities:<br></b><br>- Receive merchandize, count it physically and electronically in order to ensure accuracy of information and inspect its quality to report discrepancies.<br>- Inspect received packages to ensure they are received in good condition and nothing is damaged.<br>- Verify packages according to order and invoices (quantity, quality, price etc.).<br>- Scan &amp; maintain accurate records of all items on Navision. Assist in the physical inventory process of the store report the end-of-day inventory status to Store Manager.<br>- Inspect and maintain all equipment, including the data reader.<br>- Coordinate with the warehouse team on receiving appropriate barcodes for all items.<br>- Perform a smooth &amp; safe transfer order (In/Out) process and document it on system.<br>- Assist Sales Representatives in replenishing stocks on the shelves in order to ensure availability of products at all times.<br>- Perform other duties that are aligned &amp; related to the job scope.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High School Degree<br>- Experience: 0 to 1 year of experience in the sales field.<br>- Linguistic Skills: Advanced in English &amp; Arabic, French is a plus.<br>- Computer Skills: Good knowledge in Ms. Office.</p>

• Own a portfolio of strategic and repeat customers; build relationships with decision makers, understand their needs, and identify opportunities for additional products and solutions. <br>• Generate qualified opportunities through prospecting, referrals, client visits, and follow-up on inbound leads; maintain a disciplined schedule of customer contact. <br>• Lead consultative sales discussions, site or technical discovery with relevant specialists, product demonstrations, and tailored proposals for complex requirements. <br>• Prepare accurate quotations and commercial offers; negotiate within approved pricing, margin, payment, and credit policies, and secure the required internal approvals. <br>• Close opportunities against agreed sales and profitability targets, then coordinate with CRM, technical, procurement, warehouse, delivery, and service teams to fulfill commitments. <br>• Maintain complete customer and opportunity records in the CRM, including contact details, next steps, quotations, expected closing dates, and reasons for lost business. <br>• Produce reliable weekly and monthly pipeline forecasts and performance reports; flag risks, delayed deals, customer concerns, and stock constraints early to the Sales Manager. <br>• Handle escalated customer concerns promptly, coordinate resolutions with the responsible teams, and protect long-term customer relationships. <br>• Monitor competitor activity, customer feedback, and market demand; recommend relevant offers, bundles, or account plans to the Sales Manager. <br>• Coach junior sales colleagues on product positioning, follow-up, proposals, and CRM discipline; share practical knowledge without assuming formal line management. <br>• Represent TechStore Group professionally at client meetings, industry events, and exhibitions. <br> <br> <br> <br> <br>Qualifications and experience <br>• Bachelor’s degree in business, marketing, engineering, or a related field; relevant technical education and strong sales experience may also be considered. <br>• At least five years of B2B sales or account management experience, with a documented record of achieving targets and closing complex deals. <br>• Experience selling technology, ELV and security, networking, solar, or related solutions is preferred. <br>• Experience using a CRM to manage opportunities, forecasts, and customer activity; strong Microsoft Office or Google Workspace skills. <br> <br> <br> <br>General Acknowledgement <br>This Job Description is not intended to be all inclusive. Employee may perform other related duties and tasks as required to meet the developing needs and expectations of Tech Store. In addition to adherence to this Job Description, Employee must at all times comply with Tech Store’s Internal Rules and Regulations as well as the Department’s rules and regulations

We are seeking a qualified and experienced Mechanical Engineer to join our construction team. The Mechanical Engineer will be responsible for the planning, coordination, execution, and supervision of mechanical works across construction projects, ensuring that all activities are completed according to approved drawings, specifications, quality standards, safety requirements, and project schedules. <br> <br>Responsibilities <br>Review and interpret mechanical, HVAC, plumbing, firefighting, and MEP drawings, specifications, and technical documents. <br>Supervise and coordinate the installation, testing, commissioning, and maintenance of mechanical systems at project sites. <br>Ensure that mechanical works are executed in accordance with approved shop drawings, method statements, specifications, and applicable codes and standards. <br>Coordinate mechanical works with civil, electrical, architectural, and other disciplines to avoid clashes and delays. <br>Monitor subcontractors and mechanical teams to ensure proper execution and compliance with project requirements. <br>Prepare and review material submittals, technical submissions, RFIs, method statements, and inspection requests. <br>Conduct regular site inspections and ensure that works meet the required quality standards. <br>Monitor project progress and ensure that mechanical activities are completed within the approved schedule. <br>Identify technical issues, site constraints, and potential delays, and propose appropriate solutions. <br>Coordinate with consultants, subcontractors, suppliers, and project management teams regarding mechanical works. <br>Review quantities, material requirements, and equipment specifications. <br>Assist in the preparation and review of BOQs, material take-offs, and cost estimates when required. <br>Ensure that all mechanical materials and equipment delivered to site comply with approved specifications. <br>Follow up on testing, commissioning, balancing, and handover of mechanical systems. <br>Prepare progress reports, inspection reports, and other required project documentation. <br>Ensure compliance with company policies, health and safety regulations, and environmental requirements. <br>Participate in project meetings and provide technical input on mechanical-related matters. <br>Support the Project Manager in resolving technical and construction-related issues. <br>Requirements <br>Bachelor’s degree in Mechanical Engineering. <br>3–7 years of relevant experience in construction, contracting, or MEP projects. <br>Strong knowledge of HVAC, plumbing, firefighting, and mechanical systems. <br>Good understanding of construction methods, specifications, and applicable codes and standards. <br>Ability to read and interpret technical drawings and shop drawings. <br>Experience in site supervision and coordination with subcontractors and consultants. <br>Good knowledge of Microsoft Office, particularly Excel and Word. <br>Strong problem-solving, organizational, and communication skills. <br>Ability to work under pressure and meet project deadlines. <br>Ability to work effectively both independently and as part of a multidisciplinary team

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.</span></p><br><p><span>Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.&nbsp;</span></p><br><p><span>Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.</span></p><br><br><p><b>Your Mission</b></p><br><p>IS-PM is a team of product managers developing and serving products for the internal Murex departments and for Murex clients. In the IS-PM team, a Senior Product Manager for AI Products leads the vision, innovation, evolution and lifecycle of AI-powered products and capabilities.</p><br><br><p>Either for an area of the MX.3 platform or for a Business Solution supported by this platform, you will identify where Artificial Intelligence, Machine Learning and Generative AI can create measurable business and user value, translate these opportunities into a coherent product strategy and roadmap, and lead their execution.</p><br><br><p>You will contribute to all core activities of the department, from product discovery and AI use-case qualification to roadmap execution, business analysis, requirements and specifications writing, development validation, AI evaluation, testing, packaging, adoption, monitoring and second-level support.</p><br><br><p>As a Senior Product Manager, you will ensure that AI-powered solutions are not only technically feasible, but also valuable, reliable, scalable, secure and aligned with responsible AI principles.</p><br><p><b>Your Responsibilities</b></p><br><p>You will act as IS Senior Product Manager for AI Products across one or several of the covered domains: <b>Customer Relationship Management, Application Lifecycle Management, Configuration Environment Management, Enterprise Resource Planning, Financial Planning and Control, Data &amp; Analytics</b>.</p><br><p>The main activities to be performed:</p><br><ul><li>Responsible for defining and evolving the vision and strategy of AI-powered products and capabilities, identifying business and user problems where AI can generate measurable value, and translating this vision into a clear and prioritized product roadmap</li><li>Responsible for the execution of the AI product roadmap, from discovery and use-case qualification to business analysis, requirements elicitation, design, development lifecycle, AI evaluation, packaging, rollout and continuous improvement</li><li>Responsible for defining the success criteria and evaluation framework of AI-powered products, combining traditional product KPIs such as adoption, satisfaction and business impact with AI-specific measures such as accuracy, output quality, reliability, latency, cost, robustness and user feedback</li><li>Responsible for understanding and managing the specific risks and limitations associated with AI products, including hallucinations, bias, data quality, explainability, privacy, security, inappropriate outputs and model or performance degradation</li><li>Drive responsible AI practices throughout the product lifecycle, collaborating with the relevant security, legal, compliance, architecture and governance stakeholders to ensure appropriate controls, transparency and human oversight</li><li>Contribute to decisions related to AI solution approaches, including build-versus-buy decisions, AI model or provider selection, Retrieval-Augmented Generation (RAG), AI agents and other relevant AI architectures, balancing quality, cost, latency, security, scalability and maintainability</li><li>Contribute to experimentation and validation strategies for AI products, including prototypes, POCs, pilots and controlled rollouts, defining clear evaluation criteria and using quantitative and qualitative evidence to determine readiness for broader adoption</li><li>Lead the product lifecycle from POC, Pilot, Limited Availability to General Availability, ensuring that AI-specific readiness criteria, evaluation results, operational monitoring, user feedback and risks are considered at each stage</li><li>Responsible for establishing an atmosphere of cohesiveness and focused collaboration between all parties involved in driving AI products forward</li><li>Responsible for making available the information related to different aspects of the AI product, including product capabilities and limitations, configuration, technical principles at the appropriate level of detail, target users, maturity levels, roadmaps, release notes, documentation, training and supporting material</li><li>Responsible for respecting and contributing to consistency and integrity in product management activities, while promoting reusable AI capabilities, common product patterns and good AI product practices where applicable</li><li>Regularly monitor developments in AI, Machine Learning and Generative AI technologies and assess their relevance, maturity and potential impact on IS products and business processes</li><li>Engage with internal stakeholders and, where relevant, clients to understand emerging needs, validate AI product opportunities, demonstrate AI-powered capabilities and collect feedback that guides future product evolution</li><li>Responsible for contributing to the publication of product roadmaps and release notes based on platform-wide corporate guidelines</li></ul><br><p><b>Your Profile</b></p><br><ul><li>4+ years of experience in Information Systems, software products, Data or AI-related environments, with demonstrated experience in Product Management. Experience delivering AI/ML-enabled products is a strong plus</li><li>Demonstrated ability to own and drive a product or significant product area from problem discovery and strategy through delivery, adoption and continuous improvement</li><li>Good understanding of Artificial Intelligence and Machine Learning concepts, with a strong understanding of Generative AI and Large Language Models. Familiarity with concepts such as prompting, Retrieval-Augmented Generation (RAG), AI agents, embeddings, fine-tuning and model evaluation is highly valued</li><li>Ability to translate complex business problems into AI product opportunities and determine when AI is, or is not, the appropriate solution</li><li>Ability to work effectively with software developers, data scientists and AI/ML specialists, understanding enough of the underlying technologies, architectures and constraints to challenge assumptions, make product trade-offs and drive decisions without being expected to develop AI models</li><li>Experience defining product KPIs and using data, experimentation and user feedback to drive product decisions. Understanding of AI evaluation techniques and the challenges associated with measuring non-deterministic AI systems is a strong plus</li><li>Proven experience working in project mode with strong respect for deadlines, while interacting with business stakeholders and sponsors, with a strong drive for results in a cross-functional environment</li><li>Mastering the key Product Management skills of carefully listening to people, properly understanding their problems and needs, defining a compelling product vision, prioritizing opportunities, and effectively driving teams towards the execution of solutions that provide measurable value</li><li>Strong stakeholder management and leadership skills, with the ability to align technical and business stakeholders, influence decisions and create commitment around a common AI product vision</li><li>Excellent communication skills with a strong drive for Client Orientation, including the ability to communicate complex AI concepts, capabilities, limitations and product decisions to technical and non-technical audiences</li><li>Very good understanding of the technical world, with a proper grasp of data models, APIs, data flows and system integrations. Strong awareness of data quality, governance and security considerations for AI products</li><li>Good knowledge of Agile and Scrum methodology, experience with SAFe is a plus</li><li>Good attention to detail and a well-organized, structured approach to work, combined with strong analytical thinking, curiosity and comfort working with uncertainty</li><li>Ability to speak and write English fluently, French is a plus</li></ul><br> </div>

<p>Job Purpose: As a Cashier, you will manage transactions, handle the cash register, and ensure accurate and efficient financial operations.</p><p>Key Accountabilities:</p><ul><li>Receive payments via cash, check, credit, or debit cards.</li><li>Compute and record transaction totals accurately.</li><li>Identify prices of goods and services and ensure proper billing.</li><li>Issue receipts and provide the correct change to customers.</li><li>Balance the cash drawer daily and report any discrepancies to the Direct Manager.</li><li>Ensure all received money is genuine and non-forged.</li><li>Sort, count, and wrap currency and coins for secure handling.</li><li>Upload transaction information to the POS system.</li><li>Process merchandise returns and exchanges accurately.</li><li>Answer customer inquiries and provide information on payment procedures and policies.</li><li>Deliver excellent customer service by addressing questions and resolving concerns promptly.</li><li>Maintain a clean, organized, and orderly checkout area.</li></ul><p>Skills, Knowledge and Experience required:</p><p>Note: you will be required to attach the following:</p><ul><li>Resume / CV</li><li>Copy of degrees, certificates and recommendations if available</li></ul><p>This is an outline Job Description and employees are expected to undertake other duties as directed.</p><p>Prior experience in retail or as a cashier is a plus.</p><p>Excellent mathematical skills and accuracy in handling numbers.</p><p>Basic computer proficiency; experience with cashier systems is an asset.</p><p>Must be able to work with numbers accurately and quickly</p><p>Computer experience is an asset</p><p>Trustworthy, reliable, and detail-oriented.</p><p>Strong ability to provide exceptional customer service.</p>

<p>Kilzi &amp; Co. SAL (Ain Saadeh) is looking for a motivated, strategic, and results-driven Sales Manager to lead our sales department and drive business growth.</p><p>Key Responsibilities:</p><ul><li><strong>Sales Strategy &amp; Revenue Growth:</strong> Formulate sales policies and implement medium- and long-term sales strategies to maximize revenue and achieve company objectives.</li><li><strong>Team Leadership &amp; Management:</strong> Direct, coach, and evaluate indoor and outdoor sales representatives to optimize team performance and reach targets.</li><li><strong>Account &amp; Client Management:</strong> Directly manage major/critical client accounts, oversee new credit account setups, and handle key customer relationship management.</li><li><strong>Operational Coordination:</strong> Conduct daily sales operations, oversee pricing policy adherence, and coordinate with Procurement, Production, and Warehouse departments for order delivery and stock availability.</li><li><strong>Market Intelligence &amp; Analysis:</strong> Benchmark competitors, monitor market trends, analyze sales reports, and track KPIs to report directly to the Managing Director.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements:</p><ul><li><strong>Education:</strong> University degree in Business Administration or equivalent (MBA is a plus).</li><li><strong>Experience:</strong> 5+ years of experience in sales management. Experience in construction materials, building solutions, or a related sector is a major plus.</li><li><strong>Skills:</strong> Strong leadership, team management, decision-making, problem-solving, and negotiation skills.</li><li><strong>Market Knowledge:</strong> Deep understanding of the Lebanese market and commercial sales operations.</li><li><strong>Languages:</strong> Excellent command of Arabic and English; French is a plus.</li><li><strong>Computer Skills:</strong> Proficient in computer applications and reporting.</li></ul>

<p>Kilzi &amp; Co. SAL (Ain Saadeh) is looking for a motivated, strategic, and results-driven Sales Manager to lead our sales department and drive business growth.</p><p>Key Responsibilities:</p><ul><li><strong>Sales Strategy &amp; Revenue Growth:</strong> Formulate sales policies and implement medium- and long-term sales strategies to maximize revenue and achieve company objectives.</li><li><strong>Team Leadership &amp; Management:</strong> Direct, coach, and evaluate indoor and outdoor sales representatives to optimize team performance and reach targets.</li><li><strong>Account &amp; Client Management:</strong> Directly manage major/critical client accounts, oversee new credit account setups, and handle key customer relationship management.</li><li><strong>Operational Coordination:</strong> Conduct daily sales operations, oversee pricing policy adherence, and coordinate with Procurement, Production, and Warehouse departments for order delivery and stock availability.</li><li><strong>Market Intelligence &amp; Analysis:</strong> Benchmark competitors, monitor market trends, analyze sales reports, and track KPIs to report directly to the Managing Director.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements:</strong></p><ul><li>Education: University degree in Business Administration or equivalent (MBA is a plus).</li><li>Experience: 5+ years of experience in sales management. Experience in construction materials, building solutions, or a related sector is a major plus.</li><li>Skills: Strong leadership, team management, decision-making, problem-solving, and negotiation skills.</li><li>Market Knowledge: Deep understanding of the Lebanese market and commercial sales operations.</li><li>Languages: Excellent command of Arabic and English; French is a plus.</li><li>Computer Skills: Proficient in computer applications and reporting.</li></ul>

<p>We re hiring a Call Center Manager to improve the productivity and performance of our Sales Development Representatives (SDRs). You ll oversee SDRs working on different services, support their onboarding and development, monitor their daily activity, and report team progress to management.</p> Responsibilities <ul> <li>Onboard new SDRs and help them become productive quickly.</li> <li>Train, coach, and develop SDRs through ongoing feedback and call reviews.</li> <li>Monitor calls, outreach activity, and performance daily.</li> <li>Track team results and send daily reports to management.</li> <li>Conduct second-round interviews and help select SDR candidates.</li> <li>Manage SDRs working on different services and campaigns, adapting coaching to each one.</li> <li>Review datasets and data tools to support accurate targeting, follow-up, and reporting.</li> <li>Suggest practical ideas to improve team productivity and results.</li> <li>Use calling software and internal tools to manage and monitor SDR activity.</li> </ul><p><strong>Desired Candidate Profile</strong></p><p>Experience managing or leading a team of SDRs, sales representatives, or call center agents.</p> <p>Experience managing representatives across multiple services, products, or campaigns.</p> <p>Strong understanding of call monitoring, performance tracking, and sales activity metrics.</p> <p>Experience with calling software, CRM systems, and sales tools.</p> <p>Strong working knowledge of Google Sheets and Google Docs.</p> <p>Confidence working with datasets and data tools.</p> <p>Strong coaching skills and the ability to explain sales processes clearly.</p> <p>Excellent spoken and written English and Arabic.</p> <p>Organized, analytical, proactive, and comfortable reporting team performance.</p>

<p>We are looking for an experienced and hands-on Facilities &amp; Maintenance Manager to oversee the maintenance, safety, and efficient operation of our facilities and infrastructure.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><ul><li>Manage all facilities, maintenance, and building operations.</li><li>Develop and implement preventive and corrective maintenance plans.</li><li>Supervise maintenance teams, technicians, contractors, and service providers.</li><li>Ensure the proper functioning and maintenance of electrical, mechanical, plumbing, HVAC, and other building systems.</li><li>Conduct regular inspections and ensure facilities meet safety, quality, and operational standards.</li><li>Coordinate repairs, renovations, and improvement projects.</li><li>Manage external contractors and negotiate with suppliers when required.</li><li>Monitor maintenance budgets, costs, inventory, and equipment.</li><li>Ensure compliance with health, safety, environmental, and relevant regulatory requirements.</li><li>Respond promptly to maintenance emergencies and minimize operational disruptions.</li><li>Maintain accurate records of maintenance activities, assets, inspections, and repairs.</li><li>Report regularly to management on facility performance, maintenance needs, and ongoing projects.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><b>Requirements</b>:</p><ul><li>15+ years of proven experience in facilities management, maintenance, engineering, or a related field.</li><li>Strong technical knowledge of building systems and maintenance operations.</li><li>Previous experience managing maintenance teams and contractors.</li><li>Excellent organizational, problem-solving, and leadership skills.</li><li>Ability to manage multiple priorities and work effectively under pressure.</li><li>Strong communication and negotiation skills.</li><li>Ability to work independently and take initiative.</li><li>Engineering or technical degree is an advantage.</li><li>Interested candidates are invited to send their CV</li></ul>

<br><ul> </ul> <strong>Background on Greenpeace MENA</strong> <p>Greenpeace MENA operates across Tunisia, Lebanon, Jordan, Egypt, the United Arab Emirates, and Morocco. Differences in national labor laws and employment practices have resulted in variations in staff benefits across country offices.</p> <p>Greenpeace MENA seeks to assess these differences and identify opportunities to establish equitable regional minimum-benefit standards that strengthen staff well-being, protection, and long-term security.</p> <p>The assessment will compare existing benefits with national legal requirements and practices among NGOs of comparable size and resources. Salary benchmarking is excluded, as it has already been conducted through an external consultancy.</p> <strong>Purpose of the Consultancy</strong> <p>The purpose of this short-term consultancy is to conduct a Regional Benefits Equity Assessment and develop evidence-based recommendations for regional minimum benefits standards across Greenpeace MENA s six countries.</p> <p>The assessment will identify disparities, evaluate relevant peer practices, assess financial implications, and propose feasible options that balance equity, legal compliance, and organizational sustainability.</p> <p>This is a <strong>short-term consultancy assignment, not an employment position</strong>. The selected consultancy firm will work remotely over six weeks from the agreed start date.</p> <strong>Scope of Work</strong> <p>The consultancy firm will be responsible for:</p> <strong>Phase 1: Inception</strong> <ul> <li>Review the project scope and available organizational documentation.</li> <li>Develop an inception report, methodology, and detailed work plan, including milestones, stakeholder touchpoints, and other key elements.</li> </ul> <strong>Phase 2: Legal Review and Benchmarking</strong> <ul> <li>Review applicable labor laws and statutory benefits in the six countries.</li> <li>Review existing Greenpeace MENA employment conditions and benefits.</li> <li>Benchmark benefits against NGOs of comparable size, resources, and operating context, aiming for up to three peer organizations per country where reliable information is available.</li> <li>Document sources, selection criteria, and limitations.</li> </ul> <strong>Phase 3: Comparative and Equity Analysis</strong> <ul> <li>Develop a standardized comparative benefits matrix for each country.</li> <li>Identify disparities between statutory requirements, Greenpeace MENA practices, and relevant peer organizations.</li> <li>Analyze findings through a JEDIS and integrity lens.</li> </ul> <p>The assessment will cover employment conditions, leave entitlements, health insurance and wellbeing, and financial and long-term benefits. Salary benchmarking is excluded.</p> <strong>Phase 4: Financial Analysis and Recommendations</strong> <ul> <li>Work with the Finance Manager and People &amp; Culture Manager to assess the financial implications of proposed regional minimum benefits standards.</li> <li>Provide short- and long-term cost projections and relevant scenarios.</li> <li>Develop prioritized recommendations that consider equity, legal requirements, and financial feasibility.</li> </ul> <strong>Phase 5: SMT Consultation and Validation</strong> <ul> <li>Present preliminary findings and recommendations to the Senior Management Team (SMT).</li> <li>Gather input reflecting departmental needs and operational realities.</li> <li>Integrate relevant feedback into the final assessment.</li> </ul> <p>Internal staff-wide consultations are not included in this phase.</p> <strong>Phase 6: Finalization</strong> <ul> <li>Finalize the assessment and country-level comparative matrices.</li> <li>Present recommendations for leadership consideration.</li> </ul> <strong>Deliverables</strong> <p>The consultancy firm will produce:</p> <ul> <li>Inception Report and Work Plan.</li> <li>Legal Review and Peer Benchmarking Analysis.</li> <li>Comparative Benefits Matrix for the six countries.</li> <li>Equity Gap Analysis integrating JEDIS and integrity considerations.</li> <li>Financial Analysis with short- and long-term cost projections.</li> <li>Draft and Final Assessment Reports with prioritized recommendations.</li> <li>Final Presentation for SMT review.</li> </ul> <strong>Consultant Profile</strong> <p>The successful consultancy firm should demonstrate:</p> <strong>Essential</strong> <ul> <li>Proven experience in HR, benefits assessment, organizational development, or employment conditions.</li> <li>Expertise in comparative labor law and employment benefits across multiple countries.</li> <li>Experience benchmarking NGOs or international civil society organizations.</li> <li>Strong financial analysis and scenario-modeling capabilities.</li> <li>Knowledge of equity, inclusion, and organizational well-being.</li> <li>Excellent analytical writing and presentation skills.</li> </ul> <strong>Desirable</strong> <ul> <li>Experience working with international environmental or climate justice organizations.</li> <li>Familiarity with Greenpeace or decentralized international organizations.</li> <li>Knowledge of the MENA/SWANA region and its legal and operational contexts.</li> <li>Experience developing regional HR frameworks or minimum standards.</li> </ul> <br><p><strong>Desired Candidate Profile</strong></p><strong>Consultant Profile</strong> <p>The successful consultancy firm should demonstrate:</p> <strong>Essential</strong> <ul> <li>Proven experience in HR, benefits assessment, organizational development, or employment conditions.</li> <li>Expertise in comparative labor law and employment benefits across multiple countries.</li> <li>Experience benchmarking NGOs or international civil society organizations.</li> <li>Strong financial analysis and scenario-modeling capabilities.</li> <li>Knowledge of equity, inclusion, and organizational well-being.</li> <li>Excellent analytical writing and presentation skills.</li> </ul> <strong>Desirable</strong> <ul> <li>Experience working with international environmental or climate justice organizations.</li> <li>Familiarity with Greenpeace or decentralized international organizations.</li> <li>Knowledge of the MENA/SWANA region and its legal and operational contexts.</li> <li>Experience developing regional HR frameworks or minimum standards.</li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.<br>Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!</p><br><p><u>Employee Contract Type:</u></p><br>Local - Fixed Term Employee (Fixed Term)<p><u>Job Description:</u></p><br><p>The Safeguarding Officer supports the implementation and strengthening of World Vision Lebanon's safeguarding framework across programmes, operations and partnerships. The role contributes to the prevention, reporting of, and response to safeguarding concerns by supporting awareness raising, capacity building, risk assessments, monitoring, incident management processes, and compliance activities. Working closely with internal departments, partners, and communities, the Safeguarding Officer helps ensure safeguarding standards are understood and applied consistently, promotes a culture of accountability and zero tolerance for harm, and supports the integration of safeguarding into programme implementation and organizational practices.</p><br><br><b>Safeguarding Coordination, Compliance &amp; Risk Management</b><ul><li>Support the implementation of World Vision safeguarding standards and frameworks across programmes, operations, and partnerships.</li></ul><ul><li>Compile and analyse safeguarding risk information and trends to support risk monitoring and mitigation efforts.</li></ul><ul><li><span>Conduct and support periodic safeguarding risk assessments across programs, operations, partnerships, and emergency responses.</span></li><li><span>Support the integration of safeguarding considerations into programme implementation, operational processes, and partner activities.</span></li><li><span>Support the implementation of safeguarding measures during emergency preparedness and response activities, including risk assessments, staff awareness, monitoring, and follow-up actions.</span></li></ul><br><b>Safeguarding Systems, Compliance &amp; Quality Assurance</b><ul><li>Support the implementation of safeguarding policies, procedures, and tools across programmes, operations, and partner activities.</li><li>Ensure timely, high-quality incident reporting, case investigation, follow-up, and escalation in line with WVI requirements.</li><li>Compile, maintain, and submit safeguarding reports and documentation to meet organizational reporting requirements.</li><li>Conduct spot checks, audits, and compliance reviews across projects, offices, and partner operations.</li><li>Monitor partner compliance with safeguarding requirements and provide support to address identified gaps.</li><li>Provide technical support, mentoring and capacity strengthening to partners to improve safeguarding systems, compliance, and risk management practices.</li><li>Support partner safeguarding assessments and provide information to inform risk management and corrective action processes.</li><li>Document lessons learned, good practices, and recommendations arising from safeguarding activities, incidents, assessments, and capacity-strengthening initiatives to support continuous improvement.</li><li>Provide technical and field-level support to programmes, operations, and partners in the management and follow-up of complex or high-risk safeguarding concerns.</li></ul><br><b>Prevention, Capacity Strengthening &amp; Culture Change</b><ul><li>Lead safeguarding capacity strengthening for staff, management, safeguarding focal points, and partners.</li><li>Ensure safeguarding is integrated into staff induction, refresher trainings, partner onboarding, and visitor orientations.</li><li>Support departments and field teams to proactively identify and mitigate safeguarding risks.</li><li>Strengthen community-based safeguarding awareness and feedback mechanisms in coordination with Accountability teams.</li><li>Promote a speak-up culture where safeguarding concerns are safely raised and acted upon.</li></ul><p><b>Perform other duties as required:</b></p><br><ul><li><span>Attend and participate in capacity building trainings locally and internationally</span></li><li><span>Attend and participate in WVL’s spiritual nurture and other organizational events</span></li><li><span>Responsible of own security and actively contribute to a positive security culture</span></li></ul><ul><li><span>Report CP incidents as per the safeguarding policy guidelines.</span></li></ul><ul><li><span>Abide by the security policies and procedures and report any incidents or breaches to security manager</span></li><li><span>Perform other duties as assigned by the Line Manager</span></li></ul><br><p><b>Mnimum Requirements:</b></p><br><ul><li>Bachelor’s degree relevant to social science, development, public relations. Master’s degree is preferred.</li></ul><ul><li>Experience in both relief and development</li></ul><ul><li>Experience in Safeguarding and Child protection</li></ul><ul><li>Able to oversee and manage budgets</li></ul><ul><li>Experience in project management</li></ul><ul><li>Ability to speak and write with a high standard of English</li></ul><ul><li>Fluency in Arabic</li></ul><p>&nbsp;<span><b>As a Christian organisation, World Vision is founded on the biblical principles that women and men, girls and boys are created in the image of God, and of Jesus’ love for all people without discrimination. This means that we recognise and affirm the equal worth, dignity and rights of women, men, girls and boys with and without disability and all applicants will be considered for employment without attention to race, colour, religion, sexual orientation, gender identity, national origin, or disability status.</b></span></p><br><p><u>Applicant Types Accepted:</u></p><br>Local Applicants Only </div>

<p>Job Summary <br> <br>The Human Resources Manager is responsible for overseeing daily HR operations and supporting the effective management of employees across the organization. The role covers recruitment, employee relations, HR policies, performance management, training, workforce planning, and compliance with local labor regulations. <br> <br>The HR Manager works closely with department heads to address staffing needs, support employees, and ensure HR processes are implemented consistently across the company. <br> <br>Key Responsibilities <br> <br>1. HR Operations &amp; Workforce Planning <br> <br>Oversee daily HR activities and ensure smooth coordination across departments. <br> <br>Work with department managers to identify staffing needs and plan recruitment activities. <br> <br>Monitor HR expenses, staffing levels, employee turnover, and other relevant HR indicators. <br> <br>Review and improve HR procedures when needed. <br> <br>2. HR Policies &amp; Compliance <br> <br>Ensure HR policies and procedures are properly implemented across the organization. <br> <br>Maintain compliance with local labor laws, employment regulations, and company policies. <br> <br>Handle disciplinary matters and advise managers on employee-related issues. <br> <br>Coordinate with labor unions, legal advisors, and relevant authorities when required. <br> <br>Work with the Quality Management team to maintain and update HR procedures. <br> <br>3. Recruitment &amp; Onboarding <br> <br>Supervise recruitment activities, including sourcing, interviews, candidate selection, and hiring follow-up. <br> <br>Coordinate with hiring managers to understand recruitment requirements. <br> <br>Work with recruitment agencies and other external sources when needed. <br> <br>Ensure new employees receive proper onboarding and integration support. <br> <br>4. Performance Management &amp; Training <br> <br>Coordinate employee performance evaluations and follow up with managers on performance-related matters. <br> <br>Identify training needs and support the preparation of annual training plans. <br> <br>Organize and follow up on employee training and development activities. <br> <br>Support employee career development and internal growth opportunities. <br> <br>5. Employee Relations &amp; Administration <br> <br>Act as a point of contact for employee concerns and HR-related matters. <br> <br>Support managers in resolving workplace issues and maintaining positive employee relations. <br> <br>Oversee employee attendance, leave records, benefits, and medical insurance administration. <br> <br>Coordinate expatriate administration, including onboarding, visa follow-up, accommodation, and relocation support. <br> <br>Support employee engagement activities and company events. <br> <br>6. HR Systems &amp; Reporting <br> <br>Maintain accurate employee records and ensure HR information is regularly updated. <br> <br>Oversee the use of HR systems and databases. <br> <br>Prepare HR reports and provide relevant workforce information to management. <br> <br>Review and update job descriptions and organizational charts when needed. <br> <br>7. HR Team Management <br> <br>Supervise and support HR team members in their daily responsibilities. <br> <br>Set priorities and ensure proper follow-up on HR activities. <br> <br>Encourage effective communication and coordination within the HR team and across departments. <br> <br>Qualifications &amp; Experience <br> <br>Bachelor's degree in Human Resources, Business Administration, Management, or a related field. <br> <br>Master's degree in a relevant field is an advantage. <br> <br>7 10 years of experience in Human Resources, including experience managing HR operations. <br> <br>Previous HR experience in the Democratic Republic of Congo is preferred, ideally at least 5 years. <br> <br>Good knowledge of local labor laws, employee administration, recruitment, and employee relations. <br> <br>Experience managing HR teams and working with different departments. <br> <br>Familiarity with HR systems and Microsoft Office applications. <br> <br>Very good command of French and English. <br> <br>Required Skills <br> <br>Good communication and interpersonal skills. <br> <br>Ability to manage employee relations and resolve workplace issues professionally. <br> <br>Organizational and time-management skills. <br> <br>Leadership and team-management abilities. <br> <br>Sound judgment and problem-solving skills. <br> <br>Ability to handle confidential information. <br> <br>Flexibility and ability to work with different teams and management levels.</p><p><strong>Desired Candidate Profile</strong></p><h4>Qualifications &amp; Experience</h4> <p>Bachelor's degree in Human Resources, Business Administration, Management, or a related field. </p> <p>Master's degree in a relevant field is an advantage. </p> <p>7 10 years of experience in Human Resources, including experience managing HR operations. </p> <p>Previous HR experience in the Democratic Republic of Congo is preferred, ideally at least 5 years. </p> <p>Good knowledge of local labor laws, employee administration, recruitment, and employee relations. </p> <p>Experience managing HR teams and working with different departments. </p> <p>Familiarity with HR systems and Microsoft Office applications. </p> <p>Very good command of French and English. </p> <h4>Required Skills</h4> <p>Good communication and interpersonal skills. </p> <p>Ability to manage employee relations and resolve workplace issues professionally. </p> <p>Organizational and time-management skills. </p> <p>Leadership and team-management abilities. </p> <p>Sound judgment and problem-solving skills. </p> <p>Ability to handle confidential information. </p> <p>Flexibility and ability to work with different teams and management levels.</p>