وظائف مهندس انظمة مدمجة في لبنان

<p>Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p><p>About the Role The Finance Integrations Lead plays a key leadership role in onboarding newly acquired companies onto Valsoft s centralized Oracle NetSuite ERP and connected financial tools. This individual is responsible for owning and executing complete migration projects, from discovery to post-go-live, with minimal oversight. Reporting directly to the Group Head of Finance, the Finance Integrations Lead ensures the successful transition of legacy ERP systems and financial operations into the group-standard environment, maintaining data integrity, compliance, and alignment with Valsoft s global finance processes.</p><p>Key Responsibilities: Lead end-to-end migration projects for newly acquired companies, including legacy ERP data migration and system configuration. Conduct discovery sessions to understand current-state processes and design future-state configurations within Oracle NetSuite and connected tools. Create and manage project plans, timelines, risks, and deliverables, ensuring on-time and high-quality execution. Coordinate the migration of chart of accounts, vendors, customers, transactions, and ledger balances from legacy ERPs into NetSuite. Lead configuration and deployment of core modules within NetSuite (e.g., GL, AP, AR, Fixed Assets, Bank Recs, etc.). Standardize financial processes across acquired entities to align with group policies and reporting standards. Collaborate with accounting and finance teams to ensure business readiness for go-live and support month-end close activities post-migration. Serve as the primary point of contact for project stakeholders, including acquired company finance teams, internal technical resources, and group leadership. Present regular updates and recommendations to the Group finance and senior leadership. Document system configurations, process flows, and migration procedures for knowledge transfer and audit purposes. Contribute to the refinement of deployment methodologies and onboarding playbooks to drive scalability and efficiency.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Accounting, Finance, Information Systems, or a related field. CPA designation is a strong asset. 4+ years of experience in ERP migration, financial systems implementation, or post-merger integration. Hands-on experience with Oracle NetSuite (or equivalent ERP) including system configuration and data migration. Strong understanding of finance and accounting processes including multi-entity, intercompany, consolidation, and reporting structures. Proven ability to manage complex projects independently and communicate effectively with both technical and non-technical stakeholders. Detail-oriented with excellent analytical and organizational skills. Nice To Have: Experience with enterprise integration platforms or middleware. Knowledge of EDI (AS2/OpenAS2) and e-commerce integrations (punchouts, order feeds, inventory updates). Familiarity with monitoring/logging tools (e.g., ELK, Kibana, Papertrail). Experience automating operational tasks and system maintenance.</p>

<p><h4>Job summary:</h4> <p>Cannonball Recruiting is seeking a skilled industrial electrician with strong experience in PLC programming, conveyor systems, and industrial electrical maintenance. This position is responsible for installing, troubleshooting, repairing, and performing preventative maintenance on industrial electrical equipment, automated production systems, and material handling equipment. The ideal candidate has experience working in a manufacturing environment and can diagnose electrical and control system issues to minimize downtime while maintaining a safe and efficient operation.</p> <h4>Qualifications</h4> <ul> <li>High school diploma or GED required.</li> <li>Technical degree or certification in industrial electricity, electrical technology, mechatronics, or related field.</li> <li>3+ years of industrial electrician experience in a manufacturing or production environment.</li> <li>Proven experience programming and troubleshooting PLC systems.</li> <li>Experience maintaining and repairing industrial conveyor systems.</li> <li>Strong understanding of industrial electrical systems up to 480V three-phase.</li> <li>Experience with motor controls, VFDs, sensors, HMIs, relays, and automation equipment.</li> <li>Ability to read electrical schematics, blueprints, and ladder logic diagrams.</li> <li>Knowledge of electrical troubleshooting using multimeters and other diagnostic equipment.</li> <li>Familiarity with CMMS maintenance software is a plus.</li> <li>Ability to work independently and prioritize multiple maintenance tasks.</li> </ul> <h4>Key responsibilities</h4> <ul> <li>Install, maintain, troubleshoot, and repair industrial electrical systems, machinery, and production equipment.</li> <li>Program, troubleshoot, modify, and maintain PLC systems (Allen-Bradley, Siemens, Omron, Mitsubishi, or similar).</li> <li>Diagnose and repair electrical, mechanical, pneumatic, and control system issues on conveyor systems and automated equipment.</li> <li>Perform preventative and predictive maintenance on electrical components, motors, drives, sensors, VFDs, and control panels.</li> <li>Read and interpret electrical schematics, wiring diagrams, ladder logic, blueprints, and technical manuals.</li> <li>Install and wire motors, control panels, sensors, relays, transformers, and other industrial electrical components.</li> <li>Troubleshoot motor control circuits, safety circuits, and automation equipment to restore production quickly.</li> <li>Support equipment installations, upgrades, and continuous improvement projects.</li> <li>Calibrate instrumentation and electrical devices as required.</li> <li>Maintain accurate maintenance records and complete work orders in the CMMS system.</li> <li>Ensure all work complies with OSHA regulations, NFPA 70E standards, and company safety policies.</li> <li>Work closely with production, engineering, and maintenance teams to improve equipment reliability and efficiency.</li> <li>Participate in emergency breakdown response and scheduled maintenance activities.</li> </ul> <h4>Physical requirements</h4> <ul> <li>Ability to stand, walk, bend, climb ladders, and work in confined spaces throughout the shift.</li> <li>Lift up to 50 pounds regularly.</li> <li>Ability to work at heights and around moving machinery.</li> <li>Must be able to distinguish colors for electrical wiring identification.</li> <li>Willingness to work overtime, weekends, or on-call as needed.</li> </ul> <h4>Benefits:</h4> <ul> <li>Competitive pay based on experience</li> <li>Medical, dental, and vision insurance</li> <li>401(k) with company match</li> <li>Paid time off and holidays</li> <li>Career advancement opportunities</li> <li>Ongoing technical training and development</li> </ul> <p>This position is subject to pre-employment and/or random drug screening, including testing for THC/marijuana, as a condition of employment. This requirement applies equally to all candidates regardless of state or local laws permitting marijuana use.</p></p><p></p>

Job Requirements: <br> <br>* Experience: 3+ years of relevant experience in operations, administration, logistics, e-commerce, or a related field. <br>* Highly organized, proactive, and able to manage multiple priorities, deadlines, and follow-ups. <br>* Strong sense of initiative, ownership, accountability, and problem-solving. <br>* Comfortable coordinating between sales, stock, logistics, customers, drivers, and management. <br>* Experience with ERP systems, Excel, and digital management tools. <br>* Previous experience with e-commerce platforms and online order management is a strong plus. <br>* Comfortable working in a startup / SME environment where responsibilities evolve and initiative is expected. <br>* Open to learning and working with AI tools, automation, and AI-adaptable business systems. <br>* Strong communication skills in Arabic and English. <br> <br>Main Responsibilities: <br> <br>* Coordinate daily customer and sales orders from receipt through preparation and delivery. <br>* Follow up on deliveries, collections, returns, and pending orders. <br>* Coordinate with stock, sales representatives, drivers, and logistical partners. <br>* Prepare and follow up on sales orders, invoices, and operational documentation. <br>* Maintain accurate ERP and system information. <br>* Organize daily schedules, routings, priorities, and deadlines. <br>* Support e-commerce operations, including online orders, pricing, product information, and website updates. <br>* Prepare daily and weekly operational reports. <br>* Proactively follow up on operational issues until they are fully resolved. <br>* Support continuous improvement of procedures, workflows, automation, and digital systems. <br> <br>Why Join Us? <br> <br>* Growth: Clear potential to progress from Operations Coordinator to Operations Manager based on performance and ability to take on greater responsibility. <br>* Exposure: Hands-on involvement across operations, logistics, sales, e-commerce, and business systems. <br>* Learning: Opportunity to develop skills in ERP, automation, e-commerce, and AI-enabled business tools. <br>* Environment: Join a growing entrepreneurial company where initiative and ideas are valued. <br> <br>Schedule: Monday to Friday 8-5:30 and Saturdays 8-1 and Expos when needed <br> <br>To apply, please send your CV to: <br> <br>* WhatsApp Mobile phone: 81-807078

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB DUTIES:</p><p>Support the IT Manager in managing, monitoring, and maintaining the company s IT infrastructure, networks, computers, printers, software, and communication systems</p><p>Provide advanced technical support to employees and resolve complex hardware, software, network, ERP, and system issues</p><p>Administer user accounts, access rights, permissions, emails, devices, and IT assets according to company policies and IT Manager instructions</p><p>Support the implementation of data security process, backups, disaster recovery procedures, cybersecurity practices.</p><p>Monitor system performance, identify technical risks or weaknesses, and report recommendations to the IT Manager</p><p>Manage daily support and troubleshooting for ERP systems, especially Odoo, including user support, issue follow-up, reporting, customization requests, and coordination with vendors or developers when needed</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Information Technology, Computer Science, Software Engineering, or a related field</li><li>4 6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role</li><li>Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure</li><li>Good experience in ERP systems; Odoo experience is preferred</li><li>Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations</li><li>Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications</li><li>Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures</li><li>Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems</li><li>Excellent troubleshooting, analytical, and problem-solving skills</li><li>Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure</li><li>Strong communication, teamwork, and coordination skills</li><li>Ability to document systems, train users, and explain technical information clearly</li><li>Ability to support management decisions and work under the direction of the IT Manager</li><li>Fluency in Arabic and English; French is an advantage</li></ul><p></p></section>

<p><h4>Overview</h4> <p>The project manager is responsible for planning, coordinating, and executing crane and heavy lift operations from project award through completion. This role serves as the primary operational and customer interface, ensuring that projects are safely planned, properly staffed, efficiently executed, and fully compliant with Bay Crane standards and customer requirements.</p> <p>The project manager provides on-site leadership, coordinates closely with customers and internal operations teams, and ensures all lift planning, safety, scheduling, and documentation requirements are met. This position plays a critical role in maintaining Bay Crane’s reputation for safe, reliable, and professional project execution.</p> <h4>Key Responsibilities</h4> <strong>Project planning & execution</strong><br> <ul> <li>Plan and manage crane and heavy lift projects from pre-job planning through closeout.</li> <li>Coordinate crane selection, crew assignments, and equipment needs with operations and dispatch.</li> <li>Develop and/or review lift plans including crane configurations, rigging methods, load weights, site access, and work sequencing.</li> <li>Ensure jobsite readiness prior to mobilization, including access routes, set-up areas, and ground conditions.</li> <li>Oversee daily execution to ensure work is performed according to plan, schedule, and safety requirements.</li> <li>Adjust plans as site conditions change while maintaining safety and efficiency.</li> </ul> <strong>Customer & stakeholder management</strong><br> <ul> <li>Serve as Bay Crane’s primary point of contact for assigned projects.</li> <li>Build and maintain strong working relationships with customers, general contractors, engineers, and site personnel.</li> <li>Lead coordination meetings and provide regular updates on project status.</li> <li>Manage scope changes, scheduling conflicts, and operational challenges.</li> <li>Ensure customer expectations align with operational capabilities.</li> </ul> <strong>Safety, compliance & risk management</strong><br> <ul> <li>Enforce Bay Crane safety policies and all applicable regulatory and site-specific requirements.</li> <li>Participate in job safety analyses, pre-task planning, and pre-lift meetings.</li> <li>Ensure proper documentation of lift plans, permits, and safety records.</li> <li>Coordinate required training, orientations, and drug screening compliance for assigned personnel.</li> <li>Support incident reporting, investigations, and corrective actions.</li> <li>Exercise stop-work authority when unsafe conditions exist.</li> </ul> <strong>Scheduling & resource coordination</strong><br> <ul> <li>Develop and manage short- and mid-term schedules for crane operations.</li> <li>Coordinate work sequencing with customers and internal departments.</li> <li>Anticipate resource needs and identify potential conflicts related to staffing, equipment, access, or logistics.</li> <li>Support efficient mobilization and demobilization of equipment and crews.</li> </ul> <strong>Systems & documentation (NextGen)</strong><br> <ul> <li>Create and maintain accurate job records in NextGen.</li> <li>Track daily activities, job progress, and service documentation.</li> <li>Maintain organized project files including lift plans, permits, approvals, and compliance records.</li> <li>Support accurate billing through timely and complete documentation.</li> </ul> <strong>On-site leadership</strong><br> <ul> <li>Provide on-site oversight for assigned projects as required.</li> <li>Serve as the operational leader for Bay Crane personnel in the field.</li> <li>Ensure professionalism, quality of work, and adherence to company standards.</li> <li>Act as first point of contact for operational issues at the jobsite.</li> </ul> <strong>Continuous improvement</strong><br> <ul> <li>Capture lessons learned and recommend improvements to planning and execution processes.</li> <li>Contribute to the development of best practices and standard operating procedures.</li> <li>Support the growth and professional development of field and project personnel.</li> </ul> <h4>Qualifications</h4> <ul> <li>Strong computer skills and ability to work in a documentation-driven environment.</li> <li>Excellent organizational, communication, and problem-solving skills.</li> <li>Ability to manage multiple projects and priorities simultaneously.</li> <li>High attention to detail and strong safety awareness.</li> <li>Valid driver’s license and ability to travel to job sites.</li> <li>Bachelor’s degree in engineering, construction management, or related field or equivalent experience.</li> <li>Experience in crane operations, rigging, construction management, or industrial project coordination (internships considered).</li> <li>Familiarity with lift planning, heavy equipment operations, or construction logistics.</li> <li>Experience working with operational management systems such as NextGen.</li> </ul></p><p></p>

<p><h4>Overview</h4> <p>The project manager is responsible for planning, coordinating, and executing crane and heavy lift operations from project award through completion. This role serves as the primary operational and customer interface, ensuring that projects are safely planned, properly staffed, efficiently executed, and fully compliant with Bay Crane standards and customer requirements.</p> <p>The project manager provides on-site leadership, coordinates closely with customers and internal operations teams, and ensures all lift planning, safety, scheduling, and documentation requirements are met. This position plays a critical role in maintaining Bay Crane’s reputation for safe, reliable, and professional project execution.</p> <h4>Key Responsibilities</h4> <strong>Project planning & execution</strong><br> <ul> <li>Plan and manage crane and heavy lift projects from pre-job planning through closeout.</li> <li>Coordinate crane selection, crew assignments, and equipment needs with operations and dispatch.</li> <li>Develop and/or review lift plans including crane configurations, rigging methods, load weights, site access, and work sequencing.</li> <li>Ensure jobsite readiness prior to mobilization, including access routes, set-up areas, and ground conditions.</li> <li>Oversee daily execution to ensure work is performed according to plan, schedule, and safety requirements.</li> <li>Adjust plans as site conditions change while maintaining safety and efficiency.</li> </ul> <strong>Customer & stakeholder management</strong><br> <ul> <li>Serve as Bay Crane’s primary point of contact for assigned projects.</li> <li>Build and maintain strong working relationships with customers, general contractors, engineers, and site personnel.</li> <li>Lead coordination meetings and provide regular updates on project status.</li> <li>Manage scope changes, scheduling conflicts, and operational challenges.</li> <li>Ensure customer expectations align with operational capabilities.</li> </ul> <strong>Safety, compliance & risk management</strong><br> <ul> <li>Enforce Bay Crane safety policies and all applicable regulatory and site-specific requirements.</li> <li>Participate in job safety analyses, pre-task planning, and pre-lift meetings.</li> <li>Ensure proper documentation of lift plans, permits, and safety records.</li> <li>Coordinate required training, orientations, and drug screening compliance for assigned personnel.</li> <li>Support incident reporting, investigations, and corrective actions.</li> <li>Exercise stop-work authority when unsafe conditions exist.</li> </ul> <strong>Scheduling & resource coordination</strong><br> <ul> <li>Develop and manage short- and mid-term schedules for crane operations.</li> <li>Coordinate work sequencing with customers and internal departments.</li> <li>Anticipate resource needs and identify potential conflicts related to staffing, equipment, access, or logistics.</li> <li>Support efficient mobilization and demobilization of equipment and crews.</li> </ul> <strong>Systems & documentation (NextGen)</strong><br> <ul> <li>Create and maintain accurate job records in NextGen.</li> <li>Track daily activities, job progress, and service documentation.</li> <li>Maintain organized project files including lift plans, permits, approvals, and compliance records.</li> <li>Support accurate billing through timely and complete documentation.</li> </ul> <strong>On-site leadership</strong><br> <ul> <li>Provide on-site oversight for assigned projects as required.</li> <li>Serve as the operational leader for Bay Crane personnel in the field.</li> <li>Ensure professionalism, quality of work, and adherence to company standards.</li> <li>Act as first point of contact for operational issues at the jobsite.</li> </ul> <strong>Continuous improvement</strong><br> <ul> <li>Capture lessons learned and recommend improvements to planning and execution processes.</li> <li>Contribute to the development of best practices and standard operating procedures.</li> <li>Support the growth and professional development of field and project personnel.</li> </ul> <h4>Qualifications</h4> <ul> <li>Strong computer skills and ability to work in a documentation-driven environment.</li> <li>Excellent organizational, communication, and problem-solving skills.</li> <li>Ability to manage multiple projects and priorities simultaneously.</li> <li>High attention to detail and strong safety awareness.</li> <li>Valid driver’s license and ability to travel to job sites.</li> <li>Bachelor’s degree in engineering, construction management, or related field or equivalent experience.</li> <li>Experience in crane operations, rigging, construction management, or industrial project coordination (internships considered).</li> <li>Familiarity with lift planning, heavy equipment operations, or construction logistics.</li> <li>Experience working with operational management systems such as NextGen.</li> </ul></p><p></p>

Requirements: <br>• Minimum of 2 years of experience in CRM support or Sales Operations. <br>• Hands-on experience with CRM systems such as Syncwise and/or Navision is preferred. <br>• Strong communication and coordination skills. <br>• Proficient in Microsoft Office, especially Excel and Outlook. <br>• Ability to work independently and handle multiple priorities. <br> <br>Job Description: <br> <br>• Strong ability to manage multiple tasks and prioritize effectively. <br>• Clear, concise, and professional communication, both written and verbal. <br>• Ability to juggle various administrative duties and meet deadlines. <br>• Efficiently managing schedules, meetings, and office tasks without oversight. <br>• Quick thinking to resolve minor conflicts or operational challenges with a focus on finding practical solutions. <br>• Professional and courteous demeanor when interacting with clients, visitors, and staff. <br>• Ability to handle sensitive or confidential information with the utmost care and professionalism. <br>• Comfortable working on multiple tasks simultaneously and adapting quickly to changing priorities. <br>• Strong working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office management software. <br>• Familiarity with pharmaceutical or healthcare sales processes. <br>• Experience in end-user training and support. <br>• Analytical mindset with attention to detail. <br>System Support & Vendor Coordination <br>• Follow up with the Syncwise Company for any technical issues or system malfunctions. <br>• Follow up with the Navision Company to resolve any operational issues related to the CRM. <br>• Address and resolve problems reported by medical representatives, salesmen, and supervisors related to the CRM systems

Company Description - Software Solutions is a leading provider of software and IT solutions with over 35 years of experience, serving clients in Lebanon, Saudi Arabia, Qatar, and across the MENA region. Supported by a team of more than 200 professionals, the company delivers high-quality, integrated solutions that streamline business processes and enable digital transformation. The company offers a wide range of products, including ERP systems with HR and payroll modules, specialized payroll and school systems, POS, e-commerce platforms, mobile sales automation, and warehouse management solutions. The company maintains strong partnerships with global technology leaders such as SAP, Microsoft, LS Retail, Odoo, and others, ensuring access to advanced tools and best practices. With a robust project management approach, the company focuses on seamless implementation and tailored solutions that help organizations grow and operate more efficiently. <br> <br>Role Description The Senior Odoo Support Specialist is a full-time, on-site role based in Ras Beirut. This role is responsible for providing high-level technical and functional support to clients experiencing issues with their Odoo ERP systems across all modules. Day-to-day tasks include receiving escalated customer calls, analyzing and diagnosing complex system problems across accounting, sales, inventory, HR, payroll, manufacturing, CRM, project management, e-commerce, and other Odoo modules, guiding users through troubleshooting steps, and ensuring timely resolution of Odoo-related inquiries. The specialist collaborates closely with clients and internal technical teams to resolve software bugs, configure system workarounds, optimize Odoo modules, and support system updates or enhancements. The role also involves documenting support cases, conducting root-cause analysis, providing training on module-specific features, and contributing to the continuous improvement of the company's Odoo support services and knowledge base. <br> <br>Qualifications <br> <br> <br> <br> Candidates should possess strong skills in Odoo ERP Administration and Support across multiple modules, including configuration, troubleshooting, and system maintenance. <br> Candidates should possess comprehensive knowledge of core Odoo modules including Accounting, Sales, Inventory, HR, Payroll, Manufacturing, CRM, Project Management, E-Commerce, and Warehouse Management. <br> Candidates should possess solid Customer Service and Technical Support knowledge, with experience in handling escalated calls and managing client expectations in a multi-module environment. <br> Candidates should possess robust Analytical Skills, including the ability to interpret error logs, diagnose software issues across different modules, and propose effective technical solutions. <br> Candidates should possess understanding of complex Business Processes and workflows across various departments and their integration within the Odoo ecosystem. <br> Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related technical field. <br> Experience implementing or providing advanced support for Odoo ERP across multiple modules or similar comprehensive business software solutions. <br> Familiarity with ITIL practices and ticketing systems for managing customer support requests. <br> Strong communication and client-facing skills, with the ability to explain complex technical concepts to non-technical users over the phone and conduct training sessions. <br> Proficiency in Python and PostgreSQL is an advantage for understanding Odoo's backend structure and customizing solutions. <br> Ability to work collaboratively in cross-functional teams and manage multiple urgent client issues effectively

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>EY is seeking highly passionate and dynamic professionals from Urban Planning, Architecture, and Landscape Architecture backgrounds to join EY s Technical Hubs in Egypt, Lebanon and Egypt</p><p><strong>Who We Are</strong></p><p>EY is a leading global consultancy firm dedicated to delivering innovative solutions to complex business challenges. With a reputation for excellence, we collaborate with clients across various industries to drive transformational change, optimize performance, and achieve sustainable growth.</p><p><strong>The Opportunity</strong></p><p>As a Manager , you will play a vital role in researching, preparing, delivering and leading a diverse range of urban projects in close collaboration with our clients. You will support work which will be overseen by senior team members and business leaders across the MENA region, primarily in KSA, UAE and Qatar. Leveraging your industry knowledge, analytical abilities, and creative strategies, you will facilitate impactful change, enhance operational efficiency, and build strong client relationships. You will also lead and mentor junior staff, and oversee the timely production of their deliverables, to a high standard.</p><p><strong>Key Responsibilities</strong></p><ul><li>Create and lead compelling deliverables, including maps, drawings, reports, presentations, and strategic recommendations</li><li>Lead specific workstreams within client engagements, ensuring timely, high-quality delivery aligned with overall project goals</li><li>Serve as a key contact for client and internal stakeholders on assigned workstreams, contributing to effective communication and relationship-building</li><li>Guide and supervise junior staff, providing quality checks, coaching, and day-to-day oversight</li><li>Collaborate with senior leaders to align internal resources and capabilities with client needs</li><li>Synthesize and validate quantitative and qualitative analyses to support evidence-based decision-making</li><li>Identify and flag potential delivery risks or challenges early, offering practical solutions and adjustments as needed</li><li>Immerse in business development efforts by leading and contributing to proposal development, opportunity scoping, and stakeholder research</li><li>Actively invest in personal development through continuous learning, and seeking sector knowledge, mentorship and feedback</li></ul><p><strong>Qualifications</strong></p><p><strong>Education</strong>:</p><ul><li>Bachelor s degree in Urban Planning, Architecture, or Landscape Architecture from a leading institution</li></ul><p><strong>Experience</strong>:</p><ul><li>6-12 years of experience in management consulting and/or technical consulting</li></ul><p><strong>Mandatory Skills</strong>:</p><ul><li>Bilingual (English and Arabic) proficiency</li><li>Structured problem-solving and critical thinking</li><li>Excellent written and oral communication skills</li><li>Demonstrated teamwork capabilities</li><li>Proficiency in Microsoft Office Suite and Adobe Creative Suite</li><li>Prior experience preparing PowerPoint presentations</li><li>Architects and landscape architects must have a strong working knowledge of AutoCAD, Photoshop and SketchUp</li></ul><p><strong>Desirable Skills and Attributes</strong>:</p><ul><li>Master s degree in Urban Planning, Architecture, or Landscape Architecture from a leading institution</li><li>Industry accreditations and certifications</li><li>Working knowledge of Geographic Information Systems (GIS)</li></ul><p><strong>Work Environment</strong></p><p>Based in EY s technical hubs located in Egypt, Lebanon and Jordan</p><p>High-performance team culture fostering continuous learning and development</p><p>Travel may be required to other countries in the MENA region, based on client needs</p><p><strong>What we look for</strong></p><p>Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Urban Planning, Architecture, or Landscape Architecture from a leading institution</li><li>6-12 years of experience in management consulting and/or technical consulting</li><li>Bilingual (English and Arabic) proficiency</li><li>Structured problem-solving and critical thinking</li><li>Excellent written and oral communication skills</li><li>Demonstrated teamwork capabilities</li><li>Proficiency in Microsoft Office Suite and Adobe Creative Suite</li><li>Prior experience preparing PowerPoint presentations</li><li>Architects and landscape architects must have a strong working knowledge of AutoCAD, Photoshop and SketchUp</li><li>Master s degree in Urban Planning, Architecture, or Landscape Architecture from a leading institution</li><li>Industry accreditations and certifications</li><li>Working knowledge of Geographic Information Systems (GIS)</li></ul><p></p></section>

<p>The United Nations has proclaimed the Decade of Sustainable Transport to accelerate a just, low-carbon, and inclusive transition in the transport sector. The Sustainable Transport Action Plan for the decade sets targets and indicators across domains including mobility, decarbonization, road safety, accessibility, resilience, and affordability. To track progress regionally and support member states in aligning national monitoring a Regional Transport Information System (RTIS) is required. This system will collect, harmonize, validate, and visualize transport data from multiple countries, enabling evidence-based policy dialogue and progress reporting against the Decade s goals. Currently, transport data across the region is fragmented, non-comparable, and often inaccessible. No central mechanism exists to aggregate indicators relevant to the UN Decade s targets (e.g., GHG emissions per passenger-km, share of active mobility, road fatalities, electric vehicle penetration).</p><p>The objective of this consultancy is to develop a comprehensive, actionable Feasibility Study and Implementation Roadmap for a Regional Transport Information System (RTIS) that enables member states and regional bodies to monitor, report, and benchmark progress on the Sustainable Transport Action Plan.</p><p>The consultant will design a study that provides a blueprint for building the RTIS, including technical and institutional aspects. The consultant shall specifically design:</p><p>A- Needs and Gap Assessment</p><ul><li>Map existing national transport data systems, indicators, and reporting cycles in the region.</li><li>Identify gaps relative to the UN Decade s monitoring framework (e.g., missing disaggregation by gender/age, lack of emissions data).</li></ul><p>B- Technical Architecture Design</p><ul><li>Propose a federated or centralized data model (including metadata standards, APIs, data sharing protocols).</li><li>Define core indicators: minimum set for the Decade, plus optional expansion.</li><li>Specify requirements for data validation, quality assurance, and interoperability with national systems.</li><li>Recommend open-source or commercially available platforms (with cost-benefit comparison).</li></ul><p>C- Institutional and Governance Framework</p><ul><li>Define roles and responsibilities: regional hub, national focal points, technical working group.</li><li>Propose data ownership, access rights, confidentiality, and data sharing agreements.</li><li>Outline a capacity-building plan for member states.</li></ul><p>D- Implementation Roadmap</p><ul><li>Phased timeline with milestones, risks, and dependencies.</li><li>Pilot testing approach (2 3 willing member states).</li><li>Integration with existing UN frameworks (e.g., SDGs, Sendai Framework, Paris Agreement).</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications/special skills</h2><ul><li>Master's degree in planning transport, data science, information systems, public policy, or related field is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed.</li><li>At least 10 years of experience in transport data systems, regional integration projects, or M&amp;E frameworks for sustainable transport is required.</li><li>Understanding of the UN Decade of Sustainable Transport and global transport indicators (e.g., SLoCaT, ITF, WHO road safety) is desirable.</li><li>Excellent writing skills is required.</li></ul><h2>Languages</h2><ul><li>English and French are the working languages of the United Nations secretariat and Arabic is a working language of ESCWA.</li><li>Fluency in English and Arabic is required, as the report should be delivered in English or Arabic.</li><li>Notes: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and knowledge of equals a rating of confident in two of the four areas.</li></ul>

We are looking for an E-Commerce, Marketing & Operations Executive to support daily e-commerce,marketing, customer service, CRM, and operational activities. <br> <br>Key Responsibilities: <br> <br>1-Manage daily e-commerce operations, orders, website updates, and deliveries. <br>Support marketing campaigns, promotions, and customer communications. <br> <br>2-Handle customer service inquiries via phone and WhatsApp. <br> <br>3-Maintain CRM, loyalty, IMEI, and warranty records. <br> <br>4-Coordinate promotional activities across branches. <br> <br>5-Prepare reports and follow up on operational task <br> <br>Requirements: <br> <br>Bachelor’s degree in Business, Marketing, E-Commerce, or related field. <br> <br>2–4 years of relevant experience. <br>Strong Excel and reporting skills. <br> <br>Experience with ERP/POS and e-commerce systems is preferred. <br> <br>Strong communication, organization, and problem-solving skills. <br> <br>Fluent in Arabic and English. <br>Proactive, detail-oriented, and able to multitas

GlobeMed Group, the largest Healthcare Benefits Management company in the MENA region is looking for an Information Governance Manager who will create, implement, and oversee the strategies and programs designed to reduce and mitigate information security risk across GlobeMed to a level tolerable to the organization. The role will establish and lead an enterprise-wide information security and assurance function, ensuring that confidentiality, integrity, and availability requirements of information systems and assets are identified and managed appropriately. <br> <br>Main Duties: <br> Provide direction on information security to the information security staff, across the central IT division, and enterprise-wide. <br> Lead programs and processes to monitor the emergence of new threats and vulnerabilities, assessing impacts and driving responses as appropriate. <br> Ensure that clear and timely business advice is provided to executive management on key information security and assurance issues. <br> Establish an information security and risk management functional capability and framework across the organization. <br> Ensure that information security and risk is adequately represented on relevant business and governance forums and is known, well-integrated, and addressed across the enterprise. <br> Oversee and coordinate all aspects of alignment of Information Security Management System (ISMS) with ISO 27001. <br> Create, manage, deliver to the staff, and review effective information security awareness training. <br> Ensure that all IT and information security programs are in compliance with applicable laws, regulations, and policies. <br> Collaborate with application owners to understand and address (as appropriate) the risk position around key business applications and processes to build the Business continuity Plan and Disaster Recovery Plan <br> Conduct information security risk assessments across the enterprise at suitable intervals. Ensure that key risk issues are understood, communicated, and tracked on the risk register. <br> Regularly verify that required information security and risk controls are in place, raising findings as noncompliance is found and driving improvement. <br> Ensure that internal and external audits are supported in development of an annual strategic audit plan <br> <br>Qualifications <br> <br>Education: <br>Bachelor’s degree in communication engineering, computer science or Information systems <br> <br>Experience/Knowledge: <br> 13+ years of experience in security related field <br> Security certifications such as CISSP, CISM, CRISC, CEH highly desired <br> Knowledge and expertise of security standards, concepts, principles and processes <br> Experience with common security tools such as Antivirus, Firewalls, VPNs, Intrusion Prevention/Detection Systems, Vulnerability Scanning, Application Whitelisting, Public Key Infrastructure, WAF, Security Incident Logging & Monitoring, SIEM, Event Correlation, OS hardening, and File Integrity Management <br> <br>Skills/Competencies: <br> Ability to handle security incidents <br> Strong written and verbal communication skills and ability to effectively interface with both technical and business staff

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Title:</b> Mechanical and Electrical Technician</p><p><b>Location:</b> Selata – North Lebanon</p><p><b>Type of Employment:</b> Full-time</p><p><b>Department:</b> Maintenance / Operations</p><p>The objective of the position</p><p>The Mechanical and Electrical Technician will be responsible for carrying out preventive and corrective maintenance tasks for mechanical and electrical equipment and systems, ensuring their safe and efficient operation while minimizing downtime and preventing equipment failures.</p><p><b>Main Responsibilities:</b></p><ul><li>Execute preventive and corrective maintenance tasks for mechanical and electrical equipment and systems.</li><li>Inspect equipment failures, identify their causes, repair them, and replace faulty parts as needed.</li><li>Maintain motors, pumps, valves, and other mechanical components.</li><li>Inspect and repair electrical panels, control boards, and electrical installations.</li><li>Assist in the installation of new equipment and testing its functionality.</li><li>Read and interpret mechanical and electrical schematics and technical documentation.</li><li>Conduct routine inspections and report any malfunctions or potential failures to the direct supervisor.</li><li>Respond promptly to equipment failures and operational emergencies.</li><li>Document maintenance and repair activities and parts used.</li><li>Utilize tools and measuring devices safely and accurately.</li><li>Adhere to all safety and environmental procedures established by the company.</li><li>Coordinate with supervisors, engineers, and operational teams as needed.</li><li>Maintain cleanliness and organization of the work area.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Required Qualifications and Experience</p><ul><li>Bachelor's degree in Technical Engineering <b>BT</b> or <b>TS/LT</b> in Mechanical or Electrical Engineering or any related technical field.</li><li>Minimum of two years of experience in maintenance or in an industrial environment, preferably in a similar field.</li><li>Practical knowledge of mechanical and electrical maintenance tasks.</li><li>Basic understanding of industrial safety procedures.</li><li>Ability to read technical drawings and electrical schematics.</li><li>Experience in welding or metal fabrication or PLC programming is an additional advantage.</li><li>Basic computer skills are preferred.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a Finance Integration Lead - to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> About the Role The Finance Integrations Lead plays a key leadership role in onboarding newly acquired companies onto Valsoft’s centralized Oracle NetSuite ERP and connected financial tools.<br> This individual is responsible for owning and executing complete migration projects, from discovery to post-go-live, with minimal oversight.<br> Reporting directly to the Group Head of Finance, the Finance Integrations Lead ensures the successful transition of legacy ERP systems and financial operations into the group-standard environment, maintaining data integrity, compliance, and alignment with Valsoft’s global finance processes.<br> Key Responsibilities: Lead end-to-end migration projects for newly acquired companies, including legacy ERP data migration and system configuration.<br> Conduct discovery sessions to understand current-state processes and design future-state configurations within Oracle NetSuite and connected tools.<br> Create and manage project plans, timelines, risks, and deliverables, ensuring on-time and high-quality execution.<br> Coordinate the migration of chart of accounts, vendors, customers, transactions, and ledger balances from legacy ERPs into NetSuite.<br> Lead configuration and deployment of core modules within NetSuite (e.<br>g., GL, AP, AR, Fixed Assets, Bank Recs, etc.<br>). Standardize financial processes across acquired entities to align with group policies and reporting standards.<br> Collaborate with accounting and finance teams to ensure business readiness for go-live and support month-end close activities post-migration.<br> Serve as the primary point of contact for project stakeholders, including acquired company finance teams, internal technical resources, and group leadership.<br> Present regular updates and recommendations to the Group finance and senior leadership.<br> Document system configurations, process flows, and migration procedures for knowledge transfer and audit purposes.<br> Contribute to the refinement of deployment methodologies and onboarding playbooks to drive scalability and efficiency.<br> Bachelor’s degree in Accounting, Finance, Information Systems, or a related field.<br> CPA designation is a strong asset.<br> 4+ years of experience in ERP migration, financial systems implementation, or post-merger integration.<br> Hands-on experience with Oracle NetSuite (or equivalent ERP) including system configuration and data migration.<br> Strong understanding of finance and accounting processes including multi-entity, intercompany, consolidation, and reporting structures.<br> Proven ability to manage complex projects independently and communicate effectively with both technical and non-technical stakeholders.<br> Detail-oriented with excellent analytical and organizational skills.<br> Nice To Have: Experience with enterprise integration platforms or middleware.<br> Knowledge of EDI (AS2/OpenAS2) and e-commerce integrations (punchouts, order feeds, inventory updates).<br> Familiarity with monitoring/logging tools (e.<br>g., ELK, Kibana, Papertrail).<br> Experience automating operational tasks and system maintenance.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a Finance and System ERP Integration Lead - to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> About the Role The Finance Integrations Lead plays a key leadership role in onboarding newly acquired companies onto Valsoft’s centralized Oracle NetSuite ERP and connected financial tools.<br> This individual is responsible for owning and executing complete migration projects, from discovery to post-go-live, with minimal oversight.<br> Reporting directly to the Group Head of Finance, the Finance Integrations Lead ensures the successful transition of legacy ERP systems and financial operations into the group-standard environment, maintaining data integrity, compliance, and alignment with Valsoft’s global finance processes.<br> Key Responsibilities: Lead end-to-end migration projects for newly acquired companies, including legacy ERP data migration and system configuration.<br> Conduct discovery sessions to understand current-state processes and design future-state configurations within Oracle NetSuite and connected tools.<br> Create and manage project plans, timelines, risks, and deliverables, ensuring on-time and high-quality execution.<br> Coordinate the migration of chart of accounts, vendors, customers, transactions, and ledger balances from legacy ERPs into NetSuite.<br> Lead configuration and deployment of core modules within NetSuite (e.<br>g., GL, AP, AR, Fixed Assets, Bank Recs, etc.<br>). Standardize financial processes across acquired entities to align with group policies and reporting standards.<br> Collaborate with accounting and finance teams to ensure business readiness for go-live and support month-end close activities post-migration.<br> Serve as the primary point of contact for project stakeholders, including acquired company finance teams, internal technical resources, and group leadership.<br> Present regular updates and recommendations to the Group finance and senior leadership.<br> Document system configurations, process flows, and migration procedures for knowledge transfer and audit purposes.<br> Contribute to the refinement of deployment methodologies and onboarding playbooks to drive scalability and efficiency.<br> Bachelor’s degree in Accounting, Finance, Information Systems, or a related field.<br> CPA designation is a strong asset.<br> 4+ years of experience in ERP migration, financial systems implementation, or post-merger integration.<br> Hands-on experience with Oracle NetSuite (or equivalent ERP) including system configuration and data migration.<br> Strong understanding of finance and accounting processes including multi-entity, intercompany, consolidation, and reporting structures.<br> Proven ability to manage complex projects independently and communicate effectively with both technical and non-technical stakeholders.<br> Detail-oriented with excellent analytical and organizational skills.<br> Nice To Have: Experience with enterprise integration platforms or middleware.<br> Knowledge of EDI (AS2/OpenAS2) and e-commerce integrations (punchouts, order feeds, inventory updates).<br> Familiarity with monitoring/logging tools (e.<br>g., ELK, Kibana, Papertrail).<br> Experience automating operational tasks and system maintenance.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for an IT Specialist to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> POSITION DESCRIPTION: This role owns the full employee technology lifecycle — from provisioning laptops and accounts for new hires, to day-to-day helpdesk support, to securely decommissioning devices and access when employees leave.<br> The person in this role will work closely with onboarding and offboarding, will serve as the primary point of contact for all end-user IT needs across the company, and will play a key role in helping maintain SOC 2 certification.<br> Key Responsibilities Onboarding &amp; Offboarding (HR Systems Support) Partner with HR/People Operations on every new hire, transfer, and termination to ensure IT tasks are completed on schedule.<br> Create, configure, and deactivate user accounts across company systems (e.<br>g., Microsoft 365, Slack, Teams, HRIS-linked tools) as part of onboarding and offboarding.<br> For systems managed internally by Dispatch employees, notify the designated internal system owner when an employee is being onboarded or offboarded so access can be added or removed on schedule, and track that each notification is acted on.<br> Maintain an accurate, up-to-date record of who has access to which systems, and audit that terminated employees' access has been fully removed from all systems.<br> Coordinate first-day-ready setup for new hires: hardware, accounts, credentials, and a welcome/orientation walkthrough of company systems.<br> Device &amp; Hardware Lifecycle Management Provision laptops and equipment for new hires and as replacement/upgrade needs arise for existing employees.<br> Research, recommend, and assist HR/Finance with purchasing laptops and other hardware, including vendor comparisons and quotes.<br> Maintain an inventory of company-owned devices, including assignment history, warranty status, and lifecycle/refresh planning.<br> Image, configure, and enroll new devices in company device management/MDM tools prior to distribution.<br> Manage return, wipe, and redeployment of devices from departing employees.<br> Helpdesk &amp; End-User Support Serve as the first point of contact for employee IT tickets and requests (e.<br>g., WiFi connectivity issues, password resets, account lockouts, hardware/software troubleshooting).<br> Triage, track, and resolve tickets in a timely manner, escalating to specialized vendors or Dispatch's engineering team when needed.<br> Provide basic training/guidance to employees on company systems and IT best practices.<br> Security, Patch &amp; Compliance Monitoring Monitor company devices for outstanding software/OS updates and push patch notifications to keep all endpoints current.<br> Monitor endpoint/device management tools to detect when a company-owned device appears to have become a personal device (e.<br>g., ownership or enrollment status change) and take steps to bring it back into compliance or remove it from company systems.<br> Monitor security alerts and triage findings; provide initial incident response support and escalate critical threats to the engineering team as needed.<br> Send remote lock or wipe commands to company devices as needed for terminations, lost/stolen equipment, or security incidents.<br> Support company security tools already in place (e.<br>g., endpoint protection, password management) and respond to related alerts.<br> Systems Administration &amp; Vendor Coordination Administer and support 20+ business-critical applications, including day-to-day administration, access provisioning, and user support.<br> Serve as the point of contact for third-party vendors that support specific systems, ensuring smooth vendor coordination and issue escalation.<br> Maintain documentation of system configurations, access procedures, and IT processes.<br> SOC 2 Compliance Support Support Dispatch's SOC 2 certification effort by helping implement and document the technical controls auditors expect (access controls, onboarding/offboarding evidence, device encryption and patch status, password/MFA policies, backup and monitoring configurations).<br> Own ongoing evidence collection for IT-related controls — access reviews, termination checklists, patch/vulnerability reports, device inventory, and security monitoring logs — and keep it organized for audit periods.<br> Partner with leadership, HR, and any outside compliance/audit consultants to close gaps identified during SOC 2 readiness assessments and respond to auditor requests.<br> Help maintain IT security policies and procedures (access control, acceptable use, incident response, asset management) required for SOC 2, and keep them current as systems change.<br> Conduct periodic access reviews across company systems to confirm permissions match current employment status and role, flagging and remediating discrepancies.<br> Support the annual (or ongoing) SOC 2 audit cycle once certified, including recurring evidence requests and control testing.<br> Experience in an IT support, systems administration, or helpdesk role, ideally supporting a company of similar size.<br> Hands-on experience with Microsoft 365 administration and endpoint/MDM tools.<br> Experience with onboarding/offboarding processes and coordinating access changes across multiple systems and stakeholders.<br> Familiarity with password management tools, security awareness platforms, and endpoint protection tools.<br> Experience supporting SOC 2 (or similar compliance framework, e.<br>g., ISO 27001) readiness or audits, including evidence collection and control documentation — direct SOC 2 audit experience strongly preferred.<br> Strong communication skills and comfort working directly with non-technical employees and HR/People Operations.<br> Ability to manage competing priorities and tickets independently with minimal supervision.<br> Preferred: Experience with GDC or other global shared service centers managing end-user IT support across distributed teams.<br></span> </div>

JOB DUTIES: <br>Support the IT Manager in managing, monitoring, and maintaining the company’s IT infrastructure, networks, computers, printers, software, and communication systems <br>• Provide advanced technical support to employees and resolve complex hardware, software, network, ERP, and system issues <br>• Administer user accounts, access rights, permissions, emails, devices, and IT assets according to company policies and IT Manager instructions <br>• Support the implementation of data security process, backups, disaster recovery procedures, cybersecurity practices. <br>• Monitor system performance, identify technical risks or weaknesses, and report recommendations to the IT Manager <br>• Manage daily support and troubleshooting for ERP systems, especially Odoo, including user support, issue follow-up, reporting, customization requests, and coordination with vendors or developers when needed <br> <br>EDUCATION & SKILLS: <br>• Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field <br>• 4–6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role <br>• Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure <br>• Good experience in ERP systems; Odoo experience is preferred <br>• Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations <br>• Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications <br>• Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures <br>• Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems <br>• Excellent troubleshooting, analytical, and problem-solving skills <br>• Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure <br>• Strong communication, teamwork, and coordination skills <br>• Ability to document systems, train users, and explain technical information clearly <br>• Ability to support management decisions and work under the direction of the IT Manager <br>• Fluency in Arabic and English; French is an advantage

Main Duties and Responsibilities <br>• Receive and register customer service requests, complaints, warranty claims, and repair requests. <br>• Communicate with customers to understand their issues and collect all required product and purchase information. <br>• Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians. <br>• Follow up on each service request from receipt until completion and customer confirmation. <br>• Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage. <br>• Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies. <br>• Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation. <br>• Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system. <br>• Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools. <br>• Coordinate with the sales team when customer cases require commercial follow-up or additional product support. <br>• Arrange the receipt and return of customer products and ensure proper documentation and handover. <br>• Follow up with customers after service completion to confirm satisfaction and proper product operation. <br>• Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager. <br>• Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction. <br>• Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience. <br>• Ensure compliance with company procedures, warranty policies, and customer service standards. <br>Regulatory Requirements — Education and Experience <br>• Diploma or bachelor’s degree in Business Administration, Customer Service, Electronics, , or a related field. <br>• Minimum of 2–3 years of experience in after-sales support, customer service, technical coordination, or a similar role. <br>• Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred. <br>• Basic understanding of technical troubleshooting, repair processes, and warranty procedures. <br>• Experience using ERP, CRM, ticketing, or service-management systems is preferred

Procurement Manager — Construction <br> <br>Job Overview <br> <br>We are seeking an experienced Procurement Manager to lead the procurement function for building and construction projects in Lebanon. The successful candidate will be responsible for developing and executing procurement strategies, managing supplier and subcontractor relationships, securing competitive commercial terms, and ensuring the timely availability of approved materials, equipment, and services. <br> <br>This role requires a commercially strong and technically aware professional who understands construction specifications, project schedules, contracts, and supply-chain risk. The Procurement Manager will work closely with project management, engineering, quantity surveying, finance, site teams, and suppliers to support cost-effective and timely project delivery. <br> <br>Position Detail <br>Information <br>Job Title <br>Procurement Manager — Construction <br>Location <br>Lebanon <br>Employment Type <br>Full-time <br>Department <br>Procurement / Commercial <br>Industry <br>Construction, contracting, fit-out, and building projects <br> <br> <br> <br> <br>Key Responsibilities <br> <br>The Procurement Manager will establish and manage the end-to-end procurement process for assigned projects, from procurement planning and sourcing through commercial negotiation, purchase-order issuance, delivery follow-up, and supplier-performance review. The role will ensure that purchasing activities comply with approved budgets, specifications, contractual obligations, and project schedules. <br> <br>Key responsibilities include: <br> <br>• <br>Develop project procurement plans, material schedules, procurement trackers, and long-lead-item strategies in coordination with project and engineering teams. <br> <br>• <br>Source, prequalify, evaluate, and maintain a reliable network of local and international suppliers, manufacturers, service providers, and subcontractors. <br> <br>• <br>Lead competitive tendering, obtain and analyze quotations, prepare bid comparisons, and recommend the most commercially and technically suitable offers. <br> <br>• <br>Negotiate pricing, payment terms, delivery schedules, warranties, quality requirements, and contractual conditions with suppliers and subcontractors. <br> <br>• <br>Review purchase requisitions, specifications, bills of quantities, drawings, and material submittals to ensure procurement packages are accurate and complete. <br> <br>• <br>Issue, administer, and monitor purchase orders and supply agreements in accordance with delegated authority and company procedures. <br> <br>• <br>Coordinate closely with project managers, engineers, site teams, and consultants to confirm approvals, delivery priorities, material quantities, and changing site requirements. <br> <br>• <br>Track suppliers’ production, logistics, delivery performance, and documentation; take early action to prevent supply delays from affecting project milestones. <br> <br>• <br>Monitor market conditions, price trends, currency exposure, availability, and supply-chain risks; identify value-engineering and cost-saving opportunities. <br> <br>• <br>Manage procurement budgets, commitments, cost reports, savings registers, and cash-flow implications for the procurement scope. <br> <br>• <br>Resolve commercial disputes, delivery issues, material discrepancies, and supplier-performance concerns in a timely and professional manner. <br> <br>• <br>Maintain complete procurement records, including vendor evaluations, requests for quotation, bid analyses, approvals, purchase orders, delivery notes, warranties, and close-out documents. <br> <br>• <br>Ensure that all procured materials, equipment, and services meet approved technical specifications, quality standards, and applicable project requirements. <br> <br>Qualifications and Experience <br> <br>Area <br>Requirement <br>Education <br>Bachelor’s degree in Engineering <br> <br> <br>Minimum of 15 years of procurement experience within construction, contracting, MEP, fit-out, or major building projects; at least 5 years in a managerial or senior procurement role is preferred. <br>Construction Knowledge <br>Strong understanding of construction materials, equipment, subcontract packages, specifications, BOQs, drawings, and project procurement processes. <br>Commercial Skills <br>Proven ability to conduct tendering, bid analysis, commercial negotiation, cost comparison, supplier selection, and purchase-order management. <br>Local Market Knowledge <br>Familiarity with the Lebanese construction market, supplier base, import processes, logistics, and applicable commercial practices is preferred. <br>Software Skills <br>Proficiency in MS Excel, Word, and procurement or ERP systems. Knowledge of AutoCAD, document-control systems, or project-management software is an advantage. <br>Languages <br>Professional proficiency in English is required. Arabic is preferred; French is an advantage. <br> <br> <br> <br> <br>Candidate Profile <br> <br>The ideal candidate is organized, analytical, and commercially astute, with strong negotiation skills and sound professional judgment. They will be able to manage multiple procurement packages simultaneously, communicate clearly with technical and commercial stakeh

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>• Testing hardware and software components for functioning.</p><p>• Performing network backups on a regular basis.</p><p>• Troubleshooting hardware and software issues in person, remotely, and via phone.</p><p>• Troubleshooting from room systems, including microphones, ptz cameras and desktop PC’ss and laptops.</p><p>• Setting up laptops, projectors, network and internet access.</p><p>• Restricting access to unauthorized sites, downloads, and users. (Mikrotik)</p><p>• Reindexing, Creating, Appending, Records on Visual FoxPro.</p><p>• Repairing equipment and replacing parts, checking computer equipment for electrical safety.</p><p>• Providing technical support across the company.</p><p>• Setting up accounts for staff, educating them on the login, and resolving issues arising.</p><p>• Managing Accounts on Office 365 Exchange Plan.</p><p>• Monitoring and maintaining computer systems and networks.</p><p>• Solving Errors Popping up on the System (Visual Fox Pro).</p><p>• Testing hardware and software components for functioning.</p><p>• Performing network backups on a regular basis.</p><p>• Planning and undertaking scheduled maintenance upgrades.</p><p>• Doing a weekly Backup for Data.</p><p>• Doing a Daily Backup for the system.</p><p>• Investigating, diagnosing, and solving computer software and hardware faults.</p><p>• Provide assistance to staff access network resources.</p><p>• Coordinate and provide reports to the CEO about all the technical issues and provide solution that support the entire company.</p></div></section>