وظائف مهندس سلامة في لبنان

You will visit every restaurant as per schedule <br>- You will perform the food safety performance monitoring checklist <br>- You will highlights the non-conformities in the report <br>- You will write recommendations (corrective and preventive actions) for the non-conformities in the food safety performance monitoring checklist <br>- You will report results to the Food & Quality Manager <br>- You will follow up on the deadlines and reports their status <br>- You will take immediate action when faced with a non-conformity that has direct impact on the safety of a product, in the presence of a responsible manager and includes it in the report <br>- You will help in solving food safety problems by performing fields visits <br>- You will collect all evidences and data related to the cases at the same time and location of the incident <br>- You will monitor HACCP system, reviews flow charts of all menu items with their products descriptions & hazards analysis <br>- You will take lab samples as per schedule and prepares them for testing <br>- You will organize and analyse results, documents them in FSMS

???? Generation R Holding is looking for the following positions to join our team in Broumana: <br> <br>✅ Food Safety Officer <br> <br>Interested candidates are kindly invited to share their CV via WhatsApp at 70117054 or by email at hr.recruiting@generationrholding.com

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">- You will visit every restaurant as per schedule<br><br>- You will perform the food safety performance monitoring checklist<br><br>- You will highlights the non-conformities in the report<br><br>- You will write recommendations (corrective and preventive actions) for the non-conformities in the food safety performance monitoring checklist<br><br>- You will report results to the Food &amp; Quality Manager<br><br>- You will follow up on the deadlines and reports their status<br><br>- You will take immediate action when faced with a non-conformity that has direct impact on the safety of a product, in the presence of a responsible manager and includes it in the report<br><br>- You will help in solving food safety problems by performing fields visits<br><br>- You will collect all evidences and data related to the cases at the same time and location of the incident<br><br>- You will monitor HACCP system, reviews flow charts of all menu items with their products descriptions &amp; hazards analysis<br><br>- You will take lab samples as per schedule and prepares them for testing<br><br>- You will organize and analyse results, documents them in FSMS</div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span ></span></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Interested candidates are kindly invited to share their CV via WhatsApp at PHONE_NUMBER4 or by email at EMAIL_ADDRESS.</p><p></p></section>

Graduate in Food Science or equivalent with 2+ years experience

<p>1 . Supervises daily processing schedules and production orders, work procedures, and duty assignments.</p><p>2. Directs and coordinates production, processing, and distribution.</p><p>3. Prepares and maintains production reports.</p><p>4. Assists in developing and implementing production tracking, analyzing production, quality, maintenance, or other operational reports, to detect production problems.</p><p>5. Assists in setting and monitoring product standards, examining samples of raw products and directing testing during processing, to ensure finished products are of prescribed quality.</p><p>6. Assists in inventory and cost control programs assigned by management.</p><p>7. Oversees multiple-shift operations of the ready to eat products: processing/production department.</p><p>8. Assists in managing all production personnel, including training, development and performance management of all production employees.</p><p>9. Assists in developing and maintaining all production schedules and assists in determining the staffing levels required to support planned production.</p><p>10. Monitors raw material and packaging inventories to ensure adequate supply and freshness (rotation) to support production requirements.</p><p>11. Identifies opportunities for enhanced cost reduction, yield optimization, operational safety, and quality improvements.</p><p>12. Maintains a visible presence on the plant floor to monitor machine operations and provide technical guidance during all production and sanitation phases.</p><p>13. Comply with all Global Foods standards and regulations.</p><p>14. Checks on employees' appearance I Hygiene.</p><p>15. Checks on Orders of Raw Materials and to check Raw Materials availability</p><p>16. Checks On equipment (cleanliness, condition and in good working condition).</p><p>17. Check "Produce Orders" invoices</p><p>18. Supervises dispatching: double checks orders during the dispatching process.</p><p>19. Leads and promotes the Food Safety Culture by ensuring full compliance with food safety, quality, hygiene, GMP, HACCP, BRC, and company standards. Acts as a role model for the production team, ensuring all employees understand and follow food safety requirements, immediately addresses non-conformities, reinforces best practices through coaching and training, and takes ownership of maintaining a safe, compliant, and audit-ready production environment always.</p><p>20. Fills in data to complete production report (production sheets).</p>

Responsibilities <br>1 . Supervises daily processing schedules and production orders, work procedures, and duty assignments. <br>2. Directs and coordinates production, processing, and distribution. <br>3. Prepares and maintains production reports. <br>4. Assists in developing and implementing production tracking, analyzing production, quality, maintenance, or other operational reports, to detect production problems. <br>5. Assists in setting and monitoring product standards, examining samples of raw products and directing testing during processing, to ensure finished products are of prescribed quality. <br>6. Assists in inventory and cost control programs assigned by management. <br>7. Oversees multiple-shift operations of the ready to eat products: processing/production department. <br>8. Assists in managing all production personnel, including training, development and performance management of all production employees. <br>9. Assists in developing and maintaining all production schedules and assists in determining the staffing levels required to support planned production. <br>10. Monitors raw material and packaging inventories to ensure adequate supply and freshness (rotation) to support production requirements. <br>11. Identifies opportunities for enhanced cost reduction, yield optimization, operational safety, and quality improvements. <br>12. Maintains a visible presence on the plant floor to monitor machine operations and provide technical guidance during all production and sanitation phases. <br>13. Comply with all Global Foods standards and regulations. <br>14. Checks on employees' appearance I Hygiene. <br>15. Checks on Orders of Raw Materials and to check Raw Materials availability <br>16. Checks On equipment (cleanliness, condition and in good working condition). <br>17. Check "Produce Orders" invoices <br>18. Supervises dispatching: double checks orders during the dispatching process. <br>19. Leads and promotes the Food Safety Culture by ensuring full compliance with food safety, quality, hygiene, GMP, HACCP, BRC, and company standards. Acts as a role model for the production team, ensuring all employees understand and follow food safety requirements, immediately addresses non-conformities, reinforces best practices through coaching and training, and takes ownership of maintaining a safe, compliant, and audit-ready production environment always. <br>20. Fills in data to complete production report (production sheets)

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>A reputable company in Beirut is seeking to recruit a Food Safety Specialist</span></p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p><h4>Job description<\/h4>\n<p>Poynter Sheet Metal is one of the largest sheet metal companies in the nation. Poynter stands by its mission that <strong>\u201cWe are driven to achieve excellence as leaders in the industry and community through continuous improvement.\u201d<\/strong><\/p>\n<p>Poynter\u2019s professionals understand the importance of delivering exceptional quality with unmatched professionalism no matter how big or small the project. As a company built on innovation, we are determined to continue to advance in the industry by working diligently to improve our workflows and educating our personnel to stay on top of industry best practices.<\/p>\n<p>As a full-service sheet metal manufacturing company, our projects range from ventilation and exhaust systems, dust collection and extraction systems, vent and fume hoods, to architectural wraps and cladding, tanks and pressure vessels, structural components, handrails, paint and spray booths, machine guarding, duct cleaning services, and custom fabrication.<\/p>\n\n<h4>Responsibilities<\/h4>\n<p>As a Safety Manager, your key responsibility will be to manage and enforce Poynter's Safety Program for the assigned project(s) by identifying, eliminating, and controlling hazardous conditions that may lead to injury and\/or property damage. By using and enforcing job-specific safety standards, best management practices, and Poynter's safety program, the Safety Manager shall ensure the safety of all persons and property on the job site resulting in an accident\/incident-free project.<\/p>\n\n<h4>Essential functions<\/h4>\n<ul>\n <li>Conduct weekly \"Toolbox Safety Meeting\" and document content and attendance.<\/li>\n <li>Conduct safety training for new employees.<\/li>\n <li>Advise project staff on site-specific safety issues and guidelines.<\/li>\n <li>Provide leadership on the project and build working relationships with project staff and subcontractor safety representatives to ensure proper compliance.<\/li>\n <li>Evaluate the need for safety training and make recommendations.<\/li>\n <li>Educate and advise project staff on safety guidelines and policies.<\/li>\n <li>Collaborate with foremen on means and methods for performing high-risk activities such as excavations, fall protection, heavy equipment, etc.<\/li>\n <li>Monitor lockout\/tagout (LOTO) and pipe testing procedures.<\/li>\n<\/ul>\n\n<h4>Jobsite<\/h4>\n<ul>\n <li>Enforce safe work practices and safe working conditions in accordance with all state, federal, and local regulations (including OSHA), as well as Poynter company policies and owner\/contractual requirements.<\/li>\n <li>Conduct daily and\/or weekly (as appropriate or specified by job) job site inspections.<\/li>\n <li>Attend owner meetings.<\/li>\n <li>Record observations from site inspections and complete required reports.<\/li>\n <li>Investigate, corroborate, and document all accidents, incidents, and near misses on the jobsite.<\/li>\n <li>Recommend and implement corrective action based on policies, guidelines, and laws.<\/li>\n <li>Complete site walks at least 3 to 4 times per day.<\/li>\n<\/ul>\n\n<h4>Key attributes<\/h4>\n<ul>\n <li>Comfortable at the table with all levels of leadership.<\/li>\n <li>Collaborator.<\/li>\n <li>Integrity.<\/li>\n <li>Organized and systematic.<\/li>\n <li>Excellent verbal and written communication skills.<\/li>\n <li>Commitment to excellence.<\/li>\n<\/ul>\n\n<h4>What it takes<\/h4>\n<ul>\n <li>7+ years' safety experience in construction or a similar industry.<\/li>\n <li>Thorough knowledge of construction methods and OSHA standards.<\/li>\n <li>OSHA 30 certification.<\/li>\n <li>Able to successfully solve difficult contract and contract-related technical problems requiring excellent judgment.<\/li>\n <li>Must want to be in the field, not behind a desk.<\/li>\n <li>Basic working knowledge of MS Office and Windows.<\/li>\n<\/ul>\n\n<h4>Benefits<\/h4>\n<p>Poynter offers a unique opportunity for the right person to experience a variety of project work. Working at Poynter Sheet Metal, you can expect:<\/p>\n<ul>\n <li>A competitive compensation package.<\/li>\n <li>A comprehensive benefits package including medical, dental, vision, and 401(k) match.<\/li>\n <li>Basic life insurance, short-term and long-term insurance paid for by Poynter.<\/li>\n <li>Discretionary yearly bonus program.<\/li>\n <li>A generous paid time off (PTO) bank.<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>Job description<\/h4>\n<p>Poynter Sheet Metal is one of the largest sheet metal companies in the nation. Poynter stands by its mission that <strong>\u201cWe are driven to achieve excellence as leaders in the industry and community through continuous improvement.\u201d<\/strong><\/p>\n<p>Poynter\u2019s professionals understand the importance of delivering exceptional quality with unmatched professionalism no matter how big or small the project. As a company built on innovation, we are determined to continue to advance in the industry by working diligently to improve our workflows and educating our personnel to stay on top of industry best practices.<\/p>\n<p>As a full-service sheet metal manufacturing company, our projects range from ventilation and exhaust systems, dust collection and extraction systems, vent and fume hoods, to architectural wraps and cladding, tanks and pressure vessels, structural components, handrails, paint and spray booths, machine guarding, duct cleaning services, and custom fabrication.<\/p>\n\n<h4>Responsibilities<\/h4>\n<p>As a Safety Manager, your key responsibility will be to manage and enforce Poynter's Safety Program for the assigned project(s) by identifying, eliminating, and controlling hazardous conditions that may lead to injury and\/or property damage. By using and enforcing job-specific safety standards, best management practices, and Poynter's safety program, the Safety Manager shall ensure the safety of all persons and property on the job site resulting in an accident\/incident-free project.<\/p>\n\n<h4>Essential functions<\/h4>\n<ul>\n <li>Conduct weekly \"Toolbox Safety Meeting\" and document content and attendance.<\/li>\n <li>Conduct safety training for new employees.<\/li>\n <li>Advise project staff on site-specific safety issues and guidelines.<\/li>\n <li>Provide leadership on the project and build working relationships with project staff and subcontractor safety representatives to ensure proper compliance.<\/li>\n <li>Evaluate the need for safety training and make recommendations.<\/li>\n <li>Educate and advise project staff on safety guidelines and policies.<\/li>\n <li>Collaborate with foremen on means and methods for performing high-risk activities such as excavations, fall protection, heavy equipment, etc.<\/li>\n <li>Monitor lockout\/tagout (LOTO) and pipe testing procedures.<\/li>\n<\/ul>\n\n<h4>Jobsite<\/h4>\n<ul>\n <li>Enforce safe work practices and safe working conditions in accordance with all state, federal, and local regulations (including OSHA), as well as Poynter company policies and owner\/contractual requirements.<\/li>\n <li>Conduct daily and\/or weekly (as appropriate or specified by job) job site inspections.<\/li>\n <li>Attend owner meetings.<\/li>\n <li>Record observations from site inspections and complete required reports.<\/li>\n <li>Investigate, corroborate, and document all accidents, incidents, and near misses on the jobsite.<\/li>\n <li>Recommend and implement corrective action based on policies, guidelines, and laws.<\/li>\n <li>Complete site walks at least 3 to 4 times per day.<\/li>\n<\/ul>\n\n<h4>Key attributes<\/h4>\n<ul>\n <li>Comfortable at the table with all levels of leadership.<\/li>\n <li>Collaborator.<\/li>\n <li>Integrity.<\/li>\n <li>Organized and systematic.<\/li>\n <li>Excellent verbal and written communication skills.<\/li>\n <li>Commitment to excellence.<\/li>\n<\/ul>\n\n<h4>What it takes<\/h4>\n<ul>\n <li>7+ years' safety experience in construction or a similar industry.<\/li>\n <li>Thorough knowledge of construction methods and OSHA standards.<\/li>\n <li>OSHA 30 certification.<\/li>\n <li>Able to successfully solve difficult contract and contract-related technical problems requiring excellent judgment.<\/li>\n <li>Must want to be in the field, not behind a desk.<\/li>\n <li>Basic working knowledge of MS Office and Windows.<\/li>\n<\/ul>\n\n<h4>Benefits<\/h4>\n<p>Poynter offers a unique opportunity for the right person to experience a variety of project work. Working at Poynter Sheet Metal, you can expect:<\/p>\n<ul>\n <li>A competitive compensation package.<\/li>\n <li>A comprehensive benefits package including medical, dental, vision, and 401(k) match.<\/li>\n <li>Basic life insurance, short-term and long-term insurance paid for by Poynter.<\/li>\n <li>Discretionary yearly bonus program.<\/li>\n <li>A generous paid time off (PTO) bank.<\/li>\n<\/ul><\/p><p><\/p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsible for installing, inspecting, maintaining, and repairing LPG systems and equipment to ensure safe and efficient operation. Conducts routine safety checks, performs preventive maintenance, ensures compliance with safety regulations and industry standards, and responds promptly to maintenance and emergency service requests.</p></div></section>

Responsible for installing, inspecting, maintaining, and repairing LPG systems and equipment to ensure safe and efficient operation. Conducts routine safety checks, performs preventive maintenance, ensures compliance with safety regulations and industry standards, and responds promptly to maintenance and emergency service requests

???? Location: Zekrit – Maten <br> <br>Key Responsibilities <br>Verify label accuracy and compliance with customer specifications. <br>Conduct pre-production inspections and monitor production activities. <br>Ensure compliance with GMP, GHP, CCP, and OPRP requirements. <br>Prevent allergen cross-contamination through proper production coordination. <br>Train and communicate food safety requirements to production personnel. <br>Identify, report, and follow up on non-conformities and corrective actions. <br>Perform routine quality inspections and maintain accurate production records. <br>Support production operations and act as Production Supervisor when required. <br>Requirements <br>Bachelor's degree in Food Science, Nutrition, Quality Assurance, or a related field. <br>1–3 years of experience in Quality Control or Quality Assurance within the food manufacturing industry. <br>Knowledge of GMP, GHP, HACCP, CCP, and food safety standards. <br>Strong attention to detail and problem-solving skills. <br>Good communication and teamwork abilities. <br>Proficient in Microsoft Office (Word & Excel). <br>Ability to work in a fast-paced production environment

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a highly organized and detail-oriented Archive Officer to join our team at a leading FMCG company in Lebanon - Jal El Dib.</p><p><b>Key Responsibilities:</b></p><ul><li>Organize, maintain, and manage physical and electronic document archives.</li><li>Ensure accurate filing, indexing, and retrieval of company records.</li><li>Coordinate with departments to collect, archive, and update records.</li><li>Monitor document retention and disposal in accordance with company policies.</li><li>Ensure efficient document control processes.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum high school degree or equivalent qualification.</li><li>Previous experience in archiving, document control, records management, or administrative roles is preferred.</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook).</li><li>Strong organizational skills.</li><li>Excellent attention to detail and ability to handle confidential information.</li></ul><p></p></section>

About the Role: <br> <br>We are looking for a creative, energetic, and results-driven Marketing Officer to join our team. The ideal candidate will have strong experience in social media management, photography, photo/video editing, content creation, and performance tracking. This role is perfect for someone who can combine creativity with data-driven marketing to enhance our brand presence and engagement across digital platforms. <br> <br>Key Responsibilities: <br>Plan, create, and publish engaging content across social media platforms (Facebook, Instagram, TikTok, LinkedIn, Snapchat, etc.). <br>Conduct professional photo shoots and capture high-quality images and videos for marketing campaigns. <br>Edit photos and videos using professional editing software to create compelling social media content. <br>Design and develop marketing materials aligned with brand guidelines. <br>Manage and maintain the company's social media accounts. <br>Monitor trends, competitors, and audience engagement to identify new content opportunities. <br>Execute social media campaigns and promotional activities. <br>Track, analyze, and report on social media and campaign performance using relevant analytics tools. <br>Optimize content and campaigns based on performance insights and KPIs. <br>Coordinate with sales and management teams to support business growth and marketing objectives. <br> <br>Requirements <br>Essential Qualifications <br>Bachelor's degree in Marketing, Business Administration, Communications, or a related field. <br>Minimum 2 years of experience in social media marketing and content creation. <br>Strong photography and photo editing skills. <br>Experience with video shooting and editing. <br>Proficiency in Adobe Photoshop, Lightroom, Canva, Premiere Pro, CapCut, or similar tools. <br>Excellent knowledge of social media platforms and best practices. <br>Understanding of social media analytics, reach, engagement, and performance metrics. <br>Strong communication and organizational skills. <br>Creative mindset with attention to detail. <br>Preferred Skills <br>Experience in paid social media advertising. <br>Basic graphic design skills. <br>Experience with Meta Business Suite, Google Analytics, or similar tools. <br>Ability to work independently and manage multiple projects simultaneously

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

Materials sales officer <br>• Bachelor in business administration <br>• 3 years experience <br>• Strong communication skills <br>• Analytical & Conceptual Skills <br>• Generating new business <br>• Preparing price offers <br>• Dealing with clients <br>• Cost analysis <br>• Responsible for warehouse /deliveries <br>• Handeling customer complaints

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Mideast Assistance International S.A.L.</strong> is a Lebanon-based assistance and insurance services group established in 2001. Headquartered in Dbayeh, Lebanon, the company specializes in providing round-the-clock medical, travel, and crisis management assistance to individuals and businesses globally.</p><br><p>Key Operational Areas</p><br><ul><li><p><strong>Travel &amp; Medical Assistance:</strong> The company offers worldwide travel insurance products and coordinates emergency services, including medical repatriation, emergency evacuations, and support for travelers in need.</p><br></li><li><p><strong>Crisis Management:</strong> They provide tailored contingency and evacuation planning in coordination with medical and security authorities, specifically addressing natural disasters or regional conflicts.</p><br></li><li><p><strong>Call Center Services:</strong> Utilizing advanced IP-based technology, the company operates a centralized, multi-lingual call center that provides customized CRM solutions for various sectors, including banking, insurance, and healthcare.</p><br></li><li><p><strong>Provider Network:</strong> The organization maintains an extensive international network of over 40,000 healthcare and assistance providers, enabling services such as direct billing and cost containment.</p><br></li></ul><br>Job Description<br><p><strong>Mission and Responsibilities:&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;</strong></p><br><p>&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;<br> -Answer incoming phone calls from patients and handle their requests in a professional and timely manner.&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;<br> -Perform outgoing calls based on assigned call lists and follow the approved scripts, protocols, and procedures.&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;<br> -Assisting patients as necessary by taking actions to provide high level services according to their needs while always striving to exceed their expectations.&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;<br> -Schedule, manage, and update patient appointments.&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;<br> -Confirm appointments and follow up with patients when needed.&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;<br> -Review daily tasks, communications, and pending follow-ups to ensure proper completion.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<br> -Handle incoming and outgoing emails in accordance with internal procedures.&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;<br> -Process faxes and ensure that all received information is properly reviewed and forwarded when needed.&nbsp;&nbsp;<br> -Control and follow up on the workflow of outsourcing projects to ensure that tasks are being completed accurately and on time.&nbsp;&nbsp; &nbsp;<br> -Coordinate with team members to ensure proper task distribution, follow-up, and case handling.&nbsp; &nbsp; &nbsp;<br> -Support the team in solving operational issues and maintaining a smooth workflow.&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;<br> -Ensure that all team members follow the required quality standards, internal procedures, scripts, and service expectations.&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;<br> - Prepare and send reports to the concerned Manager whenever required.&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;<br> - Escalate urgent, sensitive, delayed, or unresolved cases to the concerned person or department.&nbsp; &nbsp; &nbsp;<br> - Execute any other job-related task requested by the concerned manager.</p><br><br>Qualifications<br><p>Qualifications: fluent in French and ensligh/ available to work Monday through Friday from 3:00 PM to 11:00 PM, with flexibility to work up to 2 days per week from 12:00 PM to 8:00 PM.</p><br><br><br> </div>