وظائف مطورين Information Architecture في لبنان

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p>GlobeMed Group, the largest Healthcare Benefits Management company in the MENA region is looking for an IT Security Officer who will handle all IT Security related tasks, as well as monitor, review and audit all aspects of the network, including designing, planning, configuration, installation and recovery as per the ISO 27001 and ISO20000 standards in order to maintain the confidentiality, integrity and availability of information.</p><br><p><strong><em>Main Duties:</em></strong></p><br><ul><li>Establishing and maintaining effective documented information security management system as per ISO/ IEC 27001:2022 standard requirement</li><li>Reporting to Manager about the performance of ISMS.</li><li>Assist in evaluating new technology and security products for relevancy to Organization’s overall security strategy and in support of new business requirements/initiatives</li><li>Coordinating and assisting the concerned offices in the implementation of ISMS</li><li>Ensuring corrective and preventive actions against identified or potential non-conformities</li><li>Convening the Management Review at scheduled intervals.</li><li>Scans for, identifies and assesses vulnerabilities in IT systems including computers, networks, software systems, information systems, and applications software.</li><li>Managing the ISMS throughout the PDCA lifecycle.</li><li>Initiating review of the ISMS once in a year or as and when required.</li><li>Coordinating between the management and the certifying authority.</li><li>Managing Web application Firewall, NGFW, IPS, WAF and other Security tools</li><li>Monitor networks and systems for <strong>security breaches</strong> and anomalies using SIEM and EDR tools</li><li>Investigate and respond to security incidents, including breaches and malware outbreaks.</li><li>Oversee access control, identity and privilege management.</li><li>Coordinate with IT teams to ensure secure system configurations and patch management.</li></ul><br>Qualifications<br><ul><li>Bachelor Degree in communication engineering, computer science or Information systems</li><li>3-7&nbsp;years of experience in security related field.</li><li>CISSP/CISM security certification</li><li>Ability to handle security incidents</li><li>Knowledge and expertise of security standards, concepts, principles and processes</li><li>Hands on experience of Security Vulnerability Tools such as Qualys Guard, Nessus Accunetics</li><li>Knowledge in DLP, EDR, O365, Email Security</li></ul><br><br> </div>

<p>POSITION SUMMARY Troubleshoot and repair technical problems or issues related to computer hardware and peripheral equipment. Respond to program error messages by finding and correcting problems or terminating the program. Provide technical guidance and recommendations to resolve business problems. Refer major hardware/software problems or defective products to vendors or technicians for service. Enter commands and activate controls on computer and peripheral equipment (e.g., printers) to integrate and operate equipment. Maintain and upgrade hardware and software, including peripherals (e.g., printers, scanners) and website technical architecture related to hardware and telecommunication connectivity. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). Talk with and listen to other employees to effectively exchange information. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None</p>

Job Overview: <br>KORE is recruiting an IT Specialist who will be responsible for managing, maintaining, and troubleshooting our information technology systems . He will play a crucial role in ensuring the efficient operation of IT infrastructure, providing technical support and implementing technology solutions to meet our objectives. <br> <br> <br>Job Responsibilities : <br> <br>Ø Business Process and System Manager SAP B1 <br> • Design and continuously improve business processes related to SAP B1, working across departments <br> • Develop and communicate the vision and roadmap for SAP B1 <br> • Proactively take part in the company overall strategy for developing and integrating IT systems <br> • Coordinate system enhancements with external suppliers <br> • Project manager for ERP projects and ERP implementation <br> • Coordinate integrations with SAP B1 <br> <br> <br>Ø IT Technical Support and Services <br> • Manage user accounts, permissions , email systems and file servers <br> • Install, configure and upgrade networks (Switches, Routers, Access Point, NVR, etc...) <br> • Optimize Cisco call manager, company phone gateway, lines, and IP telephony solutions <br> • Install and repair computers, phones, printers, copiers <br> • Manage the Office 365 portal and its applications and services <br> • Help users be more productive and secure using Microsoft products (SharePoint,OneDrive,Teams etc...) <br> • Assist and support end users in the use of computer technologies <br> • Implement and manage different server roles and follow up server hardware maintenance <br> • Ensure network security and data integrity <br> <br> • Implement and manage data backup procedures to ensure data integrity and availability <br> <br> <br> <br>Qualifications <br> <br>Bachelor's degree in Computer Science, Information Technology, or related field with a minimum of 3 years experience in related field <br>SAP experience will be a plus (not obligatory) <br>Ability to handle complex technical tasks independently <br>Ability to diagnose and resolve technical issues efficiently

Job Title: IT Account Manager <br> <br> Location: Jdeideh, Lebanon <br> <br> Company: Leading IT Company <br> <br>A leading IT company in Jdeideh is seeking to recruit a dynamic and results-driven IT Account Manager to join its growing team. The ideal candidate will be responsible for managing key client accounts, building strong business relationships, and driving sales growth through innovative IT solutions. <br> <br>Key Requirements: <br> <br>Proven ability to manage strategic client accounts and maintain long-term business relationships. <br> <br>Strong knowledge of IT infrastructure, cloud solutions, and enterprise technology services. <br> <br>Experience in upselling and cross-selling IT products and solutions to existing clients. <br> <br>Excellent communication, negotiation, and customer service skills with a client-focused approach. <br> <br>Ability to prepare sales reports, forecasts, and account performance analysis accurately and professionally. <br> <br>Minimum 5 years of experience in IT account management, sales, or client relationship management. <br> <br>Bachelor’s degree in Information Technology, Business Administration, or a related field. <br> <br>Interested candidates are invited to send their resumes to: career.hr.lb@gmail.com or via WhatsApp to03-429483 <br> <br>#ITaccountManager,#ITsales,#Recruitment, #Hiring

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Senior IT Specialist is responsible for supporting the IT Manager in managing, maintaining, and improving the company s IT infrastructure, systems, networks, and business applications to ensure stable, secure, and efficient daily operations. This role provides advanced technical support, handles complex IT issues, supports ERP systems and business applications, assists in IT projects, and contributes to software development, integrations, automation, and digital transformation initiatives across the company.</p><p>MAIN DUTIES AND RESPONSIBILITIES</p><ul><li>Support the IT Manager in managing, monitoring, and maintaining the company s IT infrastructure, networks, computers, printers, software, and communication systems</li><li>Provide advanced technical support to employees and resolve complex hardware, software, network, ERP, and system issues</li><li>Administer user accounts, access rights, permissions, emails, devices, and IT assets according to company policies and IT Manager instructions</li><li>Support the implementation of data security process, backups, disaster recovery procedures, cybersecurity practices.</li><li>Monitor system performance, identify technical risks or weaknesses, and report recommendations to the IT Manager</li><li>Manage daily support and troubleshooting for ERP systems, especially Odoo, including user support, issue follow-up, reporting, customization requests, and coordination with vendors or developers when needed</li><li>Assist in IT projects such as system upgrades, software implementation, infrastructure improvements, migrations, integrations, and new technology rollouts</li><li>Develop, test, maintain, and improve internal software applications, scripts, tools, reports, and automation solutions to support business needs</li><li>Support integrations between software systems, websites, APIs, ERP, and third-party business applications</li><li>Coordinate with departments to understand technical needs and provide practical IT solutions in alignment with the IT Manager</li><li>Maintain proper IT documentation, system inventories, user guides, procedures, issue logs, and technical reports</li><li>Implement software updates, security patches, antivirus management, system upgrades, and firewall/VPN changes as assigned</li><li>Support network infrastructure including routers, switches, firewalls, VPN, Wi-Fi, IP phones, CCTV-related network systems, and branch connectivity</li><li>Assist the IT manager in Training and guiding employees on IT systems, cybersecurity awareness, ERP usage, and internal IT procedures</li><li>Assist in applying IT policies, procedures, access control rules, and best practices to improve efficiency and security</li><li>Support and guide junior IT staff or new joiners when needed and ensure assigned IT tasks are completed properly and on time</li><li>Prepare regular updates and technical reports for the IT Manager regarding issues, projects, system status, and completed tasks</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">REGULATORY REQUIREMENTS, EDUCATION, EXPERIENCE, AND SKILLS</p><ul><li>Bachelor's degree in Information Technology, Computer Science, Software Engineering, or a related field</li><li>4 – 6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role</li><li>Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure</li><li>Good experience in ERP systems; Odoo experience is preferred</li><li>Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations</li><li>Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications</li><li>Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures</li><li>Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems</li><li>Excellent troubleshooting, analytical, and problem-solving skills</li><li>Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure</li><li>Strong communication, teamwork, and coordination skills</li><li>Ability to document systems, train users, and explain technical information clearly</li><li>Ability to support management decisions and work under the direction of the IT Manager</li><li>Fluency in Arabic and English; French is an advantage</li></ul><p></p></section>

The Senior IT Specialist is responsible for supporting the IT Manager in managing, maintaining, and improving the company’s IT infrastructure, systems, networks, and business applications to ensure stable, secure, and efficient daily operations. This role provides advanced technical support, handles complex IT issues, supports ERP systems and business applications, assists in IT projects, and contributes to software development, integrations, automation, and digital transformation initiatives across the company. <br>MAIN DUTIES AND RESPONSIBILITIES <br>• Support the IT Manager in managing, monitoring, and maintaining the company’s IT infrastructure, networks, computers, printers, software, and communication systems <br>• Provide advanced technical support to employees and resolve complex hardware, software, network, ERP, and system issues <br>• Administer user accounts, access rights, permissions, emails, devices, and IT assets according to company policies and IT Manager instructions <br>• Support the implementation of data security process, backups, disaster recovery procedures, cybersecurity practices. <br>• Monitor system performance, identify technical risks or weaknesses, and report recommendations to the IT Manager <br>• Manage daily support and troubleshooting for ERP systems, especially Odoo, including user support, issue follow-up, reporting, customization requests, and coordination with vendors or developers when needed <br>• Assist in IT projects such as system upgrades, software implementation, infrastructure improvements, migrations, integrations, and new technology rollouts <br>• Develop, test, maintain, and improve internal software applications, scripts, tools, reports, and automation solutions to support business needs <br>• Support integrations between software systems, websites, APIs, ERP, and third-party business applications <br>• Coordinate with departments to understand technical needs and provide practical IT solutions in alignment with the IT Manager <br>• Maintain proper IT documentation, system inventories, user guides, procedures, issue logs, and technical reports <br>• Implement software updates, security patches, antivirus management, system upgrades, and firewall/VPN changes as assigned <br>• Support network infrastructure including routers, switches, firewalls, VPN, Wi-Fi, IP phones, CCTV-related network systems, and branch connectivity <br>• Assist the IT manager in Training and guiding employees on IT systems, cybersecurity awareness, ERP usage, and internal IT procedures <br>• Assist in applying IT policies, procedures, access control rules, and best practices to improve efficiency and security <br>• Support and guide junior IT staff or new joiners when needed and ensure assigned IT tasks are completed properly and on time <br>• Prepare regular updates and technical reports for the IT Manager regarding issues, projects, system status, and completed tasks <br>REGULATORY REQUIREMENTS, EDUCATION, EXPERIENCE, AND SKILLS <br>• Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field <br>• 4–6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role <br>• Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure <br>• Good experience in ERP systems; Odoo experience is preferred <br>• Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations <br>• Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications <br>• Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures <br>• Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems <br>• Excellent troubleshooting, analytical, and problem-solving skills <br>• Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure <br>• Strong communication, teamwork, and coordination skills <br>• Ability to document systems, train users, and explain technical information clearly <br>• Ability to support management decisions and work under the direction of the IT Manager <br>• Fluency in Arabic and English; French is an advantage

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The consultant is expected to deliver: • The report prepared should be in Arabic and in electronic format. • The report submitted should not be less than 30 pages. • A 2 to 4 pages executive summary of the report. All deliverables must be submitted in Arabic (with professional quality and clarity). The completed parts should be edited and saved in MS-Word (*.docx file) or an alternate compatible format. Note that PDF format will not be accepted. It should include a table of contents to be automatically updated followed by a list of all tables and figures. The various parts should be submitted in electronic form and sent to the email of the designated focal point. Attention is kindly drawn to the need to ensure that the final draft of the outputs be thoroughly reviewed prior to submission and to indicate the sources of tables and diagrams. References to reports and other substantive material should be clearly indicated within the text and noted at the end. It is also essential to send, with the completed output, photocopies or scans of at least the first page of books, reports and bulletins, used as reference material as well as copies of the pages quoted. The content of the generated document shall be the sole property of ESCWA. Their contents cannot and must not be presented, discussed or published without the express authorization of ESCWA. The consultant shall keep in mind that UN-ESCWA routinely checks all deliverables for plagiarism using readily available electronic tools. All previously published content, even if written by the selected consultant, must be clearly referenced where required within the text and end-noted at the end of the study. The report submitted by the consultant must not contain quoted, previously published text equalling more than 20 per cent of the total number of pages. The consultant shall not publish or announce or reveal the content of the report, partly or entirely, on social media or any other public channel, without ESCWA and MTIT permission. The content of the generated document shall be the sole property of ESCWA.<br> Work Location<br>remote<br> Expected duration<br>16 weeks<br> Duties and Responsibilities<br>I. GENERAL SCOPE The rapid expansion of information and communications technologies (ICTs) across public institutions has fundamentally transformed how governments generate, store, and disseminate information. This transformation has reinforced the importance of robust legal frameworks governing access to information, such as transparency, accountability, and the free flow of information are essential foundations for democratic governance, sustainable development, and public trust. In the Arab region, several countries have made progress in adopting access to information laws; however, implementation gaps and evolving digital governance practices continue to pose challenges to the effective realization of the right of access to information. At the same time, the increasing digitization of public services, the use of digital platforms, and the management of large volumes of data by public authorities require access to information legislation that is aligned with international standards and responsive to contemporary administrative and technological realities. Well-designed ATI laws not only safeguard the public’s right to know but also provide clear obligations for public authorities, define permissible limitations, and establish effective oversight and appeal mechanisms. At the global level, the UN actively promotes transparency, inclusiveness, and accountability as core principles of good governance and sustainable development. In September 2024, world leaders adopted the Pact for the Future during the Summit of the Future, together with its annexes, including the Global Digital Compact (GDC) and the Declaration on Future Generations. The GDC underscores the importance of open, transparent, and accountable digital governance and highlights access to information as a key enabler of trust in public institutions and meaningful participation in public life, including in digital environments. The UN-ESCWA has a long-standing mandate in supporting its member States in strengthening governance frameworks, including legal and institutional reforms related to transparency, access to information, and the responsible use of digital technologies. Through its technical cooperation program, UN-ESCWA continues to support member States in enhancing their capacities to design, implement, and enforce access to information laws, including the development of implementing regulations, institutional arrangements, and mechanisms for oversight and redress. In this context, the Ministry of Telecom and Information Tech (MTIT) – Yemen requested UN-ESCWA technical assistance to develop national ATI law in Yemen. In response, ESCWA is engaging a qualified legal consultant with specialized expertise in access to information law to provide advisory services tailored to the national context, to be aligned with international and regional best practices. This consultancy is part of a coordinated package of three inter-related legal instruments being developed simultaneously for Yemen: Access to Information Law, Personal Data Protection Law, and an e-Transactions and Trust Services Law. The consultant shall be aware of this broader legislative package and shall flag, in the drafting notes annex, any provisions in the assigned law that intersect with or depend upon the other instruments, to ensure coherence across the three laws. The scope of work, responsibilities, and expected deliverables of the consultancy are set out in these Terms of Reference. III. DUTIES AND RESPONSIBILITIES The consultant shall propose to the designated ESCWA focal point a detailed version of the report on ATI law. To produce the draft report, the consultant is requested to conduct, among others, the main following tasks: 1. Benchmarking and Best Practices • Review current national laws related to digital and emerging technologies in Yemen; • Review best regional and international practices in ATI law (at least 2 selected regional and 2 international cases with justification for case selection provided in the report; 2. Stakeholder Engagement • Identify main national stakeholders, hold, in coordination with MTIT, interviews and meetings with the main national stakeholders and prepare minutes of each meeting/interview summarizing the discussed points, their remarks, observations and proposals; • Contribute to sectoral workshops to discuss needs and priorities, if needed; • Discuss priorities and needs with MTIT and ESCWA; • Document findings, priorities, and challenges. 3. Situational analysis • Analyze existing legislation, and regulatory frameworks; • Conduct a comprehensive gap analysis; 4. Law Development • Draft a suggested law based on national needs, gap analysis, international/ regional best practices, and ESCWA template for cyber legislations; The template will be shared with the selected consultant upon contract signature and shall serve as a structural reference. The consultant may propose adaptations based on the Yemeni context, with justification. The draft ATI law shall include, at minimum: (i) Preamble and guiding principles (including maximum disclosure, transparency, accountability); (ii) Definitions; (iii) Right of access to information; (iv) Scope of application and covered entities; (v) Proactive disclosure obligations; (vi) Categories of information subject to disclosure; (vii) Permissible limitations and exemption (including harm test and public interest override); (viii) Procedures for submitting and processing requests; (ix) Timelines for response; (x) Fees and cost regime; (xi) Records management and preservation obligations; (xii) Oversight body and institutional arrangements; (xiii) Appeal and redress mechanisms; (xiv) Sanctions and enforcement provisions; (xv) Protection measures (including whistleblowers and good-faith disclosures); (xvi) Accessibility and inclusion provisions; (xvii) Implementation, monitoring, and reporting obligations. 5. Validation and Consultation • Present and discuss, under the guidance of ESCWA and MTIT teams, the draft law with national entities in an enlarged meeting or workshop. • Update and enrich the suggested draft based on the comments received during the workshop/meeting and from ESCWA and MTIT team. 6. Finalization • Deliver a final report that includes a summary of implemented activities with the suggested law and recommendations for phased implementation. ESCWA promotes gender equality and integration of youth through its publications and therefore the consultant should pay attention, with the help of ESCWA staff, to gender considerations and youth dimension throughout the research work to ensure that the report gives equal attention to the needs of both men and women, as well as girls and boys. Writing should use gender-sensitive language.<br> Qualifications/special skills<br>An advanced university degree in law or a related field is required. A Ph.D. degree is desired All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 5 years of demonstrated experience in the drafting, review, or advisory assessment of access to information, freedom of information, or transparency legislation is required. Previous experience in the domain of cyber legislation is required. Familiarity with the Yemeni legal system or civil law systems in the Arab region is desirable. Previous experience in the delivery of research papers is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, Fluency in written and spoken English and Arabic is required Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>Ultimate Results of Service and Delivery Dates • Inception Report: The evaluator will submit a draft Inception Report totalling not more than 10 pages, in addition to associated annexes. The Inception Report will summarize the desk review and propose the evaluation methodology and sampling strategy/ies to be used in the evaluation, along with a detailed workplan, draft evaluation matrix, stakeholder matrix, and quality assurance mechanism. Any revisions to the Inception Report will be implemented no later than one week following receipt of comments. o The Inception Report shall, where relevant, address the integration of human rights, disability inclusion, gender equality, and environmental issues. The Inception Report should contain ideas for further exploration to support organisational learning, to be done either as part of this evaluation or separately by ESCWA itself. • Debriefing Meeting: Following the completion of the data collection and field mission phase, and prior to the delivery of the draft evaluation report, the evaluator should hold a debriefing meeting for the presentation of the preliminary findings to the project team. • Draft Evaluation Report: Following data collection and the analysis of findings, the evaluator will submit a Draft Evaluation Report. The Draft Evaluation Report will be user-friendly, well-structured and evidence-based, totalling not more than 40 pages, in addition to a 2-page Executive Summary and associated annexes. • The Draft Evaluation Report will summarize the agreed-upon methodology listed in the Inception Report, describe the evaluation’s data collection and analytical approach, and present findings. In addition, the evaluator should develop clear action-oriented recommendations, which are forward-looking and will enable ESCWA to leverage and capitalize on innovative practices emerging from the Reform. o The Draft Evaluation Report will be reviewed by ESCWA’s SPARK Section, and the programme team, before being discussed with the evaluator. • Final Evaluation Report: The Final Evaluation Report that should incorporate the comments and feedback from the Evaluation Manager and the programme team, is expected. The Final Evaluation Report shall, where relevant, address the integration of human rights, disability inclusion, gender equality, and environmental issues. o The Final Evaluation Report shall contain information (data, findings, expert views) that may allow ESCWA to identify lessons for wider organisational learning or for potential changes to relevant organisational policies, irrespective of the extent to which the evaluation recommendations make reference to such information.<br> Work Location<br>Remote<br> Expected duration<br>5 Months<br> Duties and Responsibilities<br>Background Subprogramme 4 Statistics, the information society and technology (subprogramme 4) aims to strengthen official statistical systems and advance the information society in the Arab region by improving the quality, availability and use of data, while accelerating the integration of technology and innovation for sustainable development. It focuses on enhancing national statistical capacities to adopt international standards and innovative data sources; supporting evidence based policymaking through improved production and use of statistics, including gender and disability data; and guiding digital transformation through policy advice on emerging technologies. The subprogramme also promotes regional dialogue and partnerships among governments, experts, civil society and the private sector to maximize the value of statistics, geospatial data, digitization and new technologies in support of the 2030 Agenda. Duties and Responsibilities Purpose of the Evaluation Evaluations at ESCWA strive to demonstrate the difference that is being made by the work of ESCWA, and its impact on member States and their citizens. This evaluation will aim to determine the extent to which subprogramme 4 is achieving its intended results, the pathway to these results, and the elements that contribute most significantly to the achievement of these results. In addition, it will also consider how the project brings about any unintended results that may have occurred. The evaluation will serve three main purposes: • It will provide a basis for evidence-informed decision-making, strategic planning, and risk management. • It is a means to demonstrate accountability to the organization’s Executive Management and member States for performance, relative to ESCWA’s mandate and strategic objectives. • It will inform and facilitate organizational learning by identifying evidence-based findings, lessons to be learned, and recommendations for action that enhance the next generation of ESCWA’s work. The evaluation will therefore take both a summative and a formative approach. It will look at results achieved or not achieved so far (summative) with a view to inform ESCWA’s work in the future (formative). The evaluation will be conducted in line with ESCWA’s Evaluation Policy (2025), and the UNEG Norms and Standards for Evaluation.. The evaluation will strive to employ development best practices with regard to promoting gender equality and a human rights-based approach, including the rights of persons with disabilities. The evaluation will be facilitated and coordinated by ESCWA’s Strategic Planning, Accountability, Results and Knowledge team. Scope of the Evaluation The evaluation will be forward-looking and will objectively and systematically assess the performance of the subprogramme in terms of its relevance, coherence, effectiveness, efficiency, impact, and sustainability. Furthermore, the evaluation will assess the extent to which gender, human rights, disability inclusion, environmental concerns, and other cross-cutting issues were incorporated or mainstreamed into the subprogramme. The evaluation will cover the period from January 2020 to December 2025. Areas of focus for each sub-programme evaluation include: • Key aspects of UN and ESCWA reforms, including the merger of the Statistics Division and the Technology for Development Division into one Cluster, as relevant; • The overall coherence of the subprogramme’s work and the extent to which its work has been synergetic; • The relevant IT- and AI-enabled tools/systems/platforms developed by the subprogramme; • Organisation-wide policies, as relevant, to promote organisational learning. Evaluation Criteria The following key evaluation questions per criteria will guide the evaluation. The evaluator/s is expected to refine evaluation questions where necessary and to include the refinement in the Inception Report. Relevance • To what extent are the objectives and expected accomplishments of the subprogramme aligned with: o ESCWA's strategic framework and programme budget? o Regional development priorities and challenges? o The 2030 Agenda and relevant SDGs? • To what extent do the subprogramme's interventions respond to the evolving needs and priorities of member States? • How well do the subprogramme's products and services (research, policy advice, capacity-building, convening) address identified gaps and demands? • To what extent are the needs and priorities of vulnerable or marginalized population groups reflected in the subprogramme's design and implementation? • How relevant are the subprogramme's thematic areas and approaches in the current regional context? • To what extent has the subprogramme adapted to emerging regional challenges and opportunities? Coherence • To what extent did the merger of the Statistics and Technology divisions create positive synergies, or did it result in parallel, siloed work streams? • How well does the subprogramme align its data and technology initiatives with the interventions of UN Country Teams and the League of Arab States to avoid duplication? • How well does subprogramme 4 align its scope and collaborate with other teams in ESCWA to avoid duplication and improve efficiency? For example with DSDSD. • Are there opportunities for greater coordination, collaboration, or integration with other subprogrammes within ESCWA and other institutions? Effectiveness • To what extent have the planned outputs and activities been delivered as intended? • To what extent have the expected accomplishments/outcomes been achieved? • How effectively has the subprogramme contributed to strengthening the capacities of member States and other stakeholders? • To what extent have knowledge products and policy recommendations been utilized by target stakeholders? • What factors facilitated or hindered the achievement of results? • How effectively has the subprogramme integrated cross-cutting issues such as gender equality, human rights, disability inclusion, youth, and environmental sustainability? • How could other factors have contributed to the achievement of the identified results? • How were key partnerships integrated in the delivery of the programme to maximise the achievement of results? Efficiency • To what extent were financial, human, and technical resources used efficiently to produce outputs and outcomes? • To what extent were management arrangements conducive to efficient implementation? • How cost-effective were the different types of interventions (e.g., research, policy advisory services, capacity-building, regional forums)? • To what extent did coordination within ESCWA and with external partners reduce duplication and generate synergies? • Were monitoring, reporting, and learning mechanisms adequate to support adaptive management and efficient implementation? • Could similar results have been achieved with fewer resources or through alternative approaches? Impact • What, if any, high-level effects did the programme cause (such as changes in norms or systems)? • To what extent has the subprogramme influenced policies, legislation, strategies, institutions, or practices in member States? • To what extent has the subprogramme contributed to regional cooperation, knowledge exchange, and policy dialogue? • To what extent did the intervention lead to other changes, including “scalable” or “replicable” results? • While long-term transformative impact may be difficult to measure, what 'early signals' of impact – such as specific policy adoption, changes to statistical regulations, or behavioral shifts – can be directly traced to the subprogramme's interventions? Sustainability • Have capacities, systems, and institutional arrangements been strengthened sufficiently to maintain benefits? • To what extent have knowledge products, tools, methodologies, and networks continued to be used after their initial delivery? • What risks could affect the sustainability of the results, and how have they been addressed? • Did the subprogramme successfully establish formal 'institutional homes' (e.g., permanent national observatories, explicit operational manuals, or formal focal points) within Member State governments to ensure tools and data platforms survive beyond ESCWA's direct involvement? • To what extent has the subprogramme fostered partnerships and mechanisms that can support continued implementation and scaling up? • What evidence is available to indicate that the results of the programme can be maintained by stakeholders? Gender, Human Rights, Disability Inclusion, and Environmental Issues • To what extent were issues of gender, human rights, disability inclusion, and the environment incorporated into the design, planning, implementation, and monitoring and evaluation practices of the programme, as well as the results achieved? • To what extent did the programme respond to and affect the rights, needs and interests of different stakeholders, including women, men, youth, people with disabilities and other marginalized groups? Evaluation Methodology Management and Governance Arrangements All evaluation methodologies are to be reviewed by ESCWA’s SPARK Section and approved by ESCWA’s Senior Management. • The evaluation will be conducted by an external consultant/s. • The evaluator is expected to identify the main objectives achieved through the implementation of the programme, intended and unintended, as established by key stakeholders and relevant documentation, and the pathways that led to achieving them, with particular focus on innovative practices and initiatives that can be leveraged to further enhance ESCWA’s work. • The evaluator is expected to ensure a mixed method (qualitative and quantitative), inclusive, and participatory approach, with adequate triangulation across methods, to arrive at credible, reliable, and unbiased findings. • The evaluator will also ensure that all aspects of the evaluation are gender and human rights sensitive (including a special focus on the rights with person with disabilities). In addition, the evaluator must ensure that he/she always complies with the UNEG Ethical Guidelines for Evaluation during the conduct of the evaluation. The above methodology is indicative. The evaluator is expected to build upon it and present a robust evaluation methodology within the inception report, including addressing and refining the evaluation questions. Quality Assurance Mechanism The evaluator will employ a quality assurance mechanism of her/his preference (either an internal or an external system can be used), which will provide quality checks throughout the evaluation process. This quality assurance mechanism will be indicated in the Inception Report and in the Final Evaluation Report. In addition, ESCWA will review the evaluation report prior to finalization to ensure that it aligns with the UNEG Quality Checklist for Evaluation Reports , particularly with reference to the quality of recommendations. Evaluation Ethics The evaluation will be conducted in accordance with the principles outlined in the UNEG Ethical Guidelines for Evaluation; and all rights and confidentiality of information providers will be prioritized and safeguarded as per UNEG Ethical Guidelines for Evaluation.<br> Qualifications/special skills<br>A Master's degree in management, evaluation, or related area is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. Minimum of 5 years of experience conducting assessments, reviews or evaluations of projects, programmes or policies in the UN or international context is required. A high level of knowledge in the distilling, communication and reporting of findings, forward-looking recommendations, best practices, and lessons learned is required. Excellent oral and written communication skills and the ability to effectively convey complex information in a clear and concise manner to both governmental and UN audiences is required. Work experience in STATISTICS and/or THE INFORMATION SOCIETY AND TECHNOLOGY issues is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English is required. Fluency in Arabic is desirable. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<div ><p><strong><span >COME JOIN THE WORLD’S MOST INTERNATIONAL COMPANY</span></strong></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide.</span></p><p ><span >DHL Lebanon is the recognized market leader in Express logistics and an Employer of Choice – ranked consistently as Great Place to Work in Lebanon for consecutive years since 2023.</span></p><p ><span >Join DHL Express and be part of a global network built on service excellence, quality, and sustainability. Together, we connect people and improve lives through the power of international trade—not only for our customers, but for every member of our team.</span></p><p ><span >Discover more about our culture, our people, and our purpose: <a href="https://careers.dhl.com/global/en">https://careers.dhl.com/global/en</a></span></p><p ><strong><span ><br></span></strong></p><p ><strong><span >ABOUT THE ROLE</span></strong></p><p ><span >We are looking for a highly motivated IT professional to drive digital transformation, AI adoption, and automation initiatives, while ensuring operational excellence across business-critical systems.</span></p><p ><span >This role combines strategic thinking and hands-on delivery, working closely with business stakeholders and IT teams to enhance customer experience, efficiency, and performance.</span></p><p ><strong><span ><br></span></strong></p><p ><strong><span >KEY RESPONSIBILITIES</span></strong></p><ul><li><span >Drive adoption of AI, Generative AI, and automation solutions across the business</span></li><li><span >Identify opportunities to digitalize processes and improve operational efficiency</span></li><li><span >Deploy AI-powered tools such as copilots, predictive analytics, and intelligent automation</span></li><li><span >Evaluate emerging technologies and recommend innovative solutions aligned with business needs</span></li><li><span ><span Times New Roman"; font-size: 7pt; font-stretch: normal; font-style: normal; font-variant: normal;"> </span></span><span dir="LTR" ></span><span >Design and develop solutions using: </span><span >Power Apps, Power Automate, Power BI, Copilot Studio, Dataverse</span></li><li><span >Automate workflows and eliminate manual processes</span></li><li><span >Build dashboards and reporting solutions to support data-driven decision-making</span></li><li><span >Ensure governance and best practices across citizen development</span></li><li><span >Support and coordinate local, regional, and global IT projects</span></li><li><span >Manage timelines, risks, deliverables, and stakeholder communication</span></li><li><span >Ensure successful implementation and adoption of new systems and tools</span></li><li><span >Provide advanced (Tier 2/3) support for business-critical systems</span></li><li><span >Ensure system stability, availability, and performance</span></li><li><span >Support operational technologies (scanners, mobile devices, shipping systems, etc.)</span></li><li><span >Collaborate with regional/global IT teams for complex issue resolution</span></li><li><span >Analyze and optimize business processes through automation and digitalization</span></li><li><span >Drive continuous improvement and operational excellence initiatives</span></li><li><span >Track and report benefits from transformation projects</span></li><li><span >Develop dashboards and reporting using Power BI and related tools</span></li><li><span >Enable data-driven decision-making through actionable insights</span></li><li><span >Promote data quality, governance, and reporting standards</span></li><li><span >Ensure compliance with IT security policies and standards</span></li><li><span >Support cybersecurity initiatives and promote user awareness</span></li><li><span >Participate in audits and ensure secure deployment of solutions</span></li><li><span >Partner with business teams, customers, and IT stakeholders</span></li><li><span >Work closely with regional/global IT teams and external vendors</span></li><li><span >Deliver training and support change management and adoption initiatives</span></li></ul><p ><strong><span >Required Technical Skills</span></strong></p><ul><li><span >AI & Emerging Technologies</span></li><li><span >Generative AI tools and copilots</span></li><li><span >Prompt engineering concepts</span></li><li><span >Intelligent automation and machine learning fundamentals</span></li><li><span >Power Apps, Power Automate, Power BI</span></li><li><span >Copilot Studio, Dataverse</span></li><li><span >Microsoft 365 & SharePoint</span></li><li><span >Power BI and data visualization</span></li><li><span >SQL and data modeling</span></li><li><span >Windows Server environments</span></li><li><span >Cloud platforms (Azure and/or AWS)</span></li><li><span >API integrations and enterprise applications</span></li><li><span >Networking fundamentals and endpoint security</span></li><li><span >Power Platform solution development</span></li><li><span >Workflow automation and integration</span></li></ul><span ><strong>Y</strong></span><strong><span >OUR PROFILE & QUALIFICATIONS</span></strong><br><ul><li><span >Bachelor’s degree in computer science, Information Systems, Engineering, Information Technology, or a related discipline </span></li><li><span >5+ years of experience in IT, digital transformation, or system support </span></li><li><span >Proven experience in IT project delivery and automation initiatives </span></li><li><span >Experience in logistics or operational environments is a plus </span></li><li><span >Strong analytical, problem-solving, and stakeholder management skills</span></li></ul><p ><strong><span >Why Join DHL Express?</span></strong></p><p ><span >Be part of a global leader in logistics and innovation</span></p><p ><span >Work on cutting-edge AI and digital transformation initiatives</span></p><p ><span >Collaborative and dynamic international environment</span></p><p ><span >Opportunities for growth, learning, and impact</span></p><p ><strong><span >Careers at DHL</span></strong></p><p ><span >At DHL, we believe our people are our greatest asset. We are committed to building an inclusive environment where innovation, teamwork, and excellence thrive.</span></p></div><br>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Administer, maintain, and monitor Windows and/or Linux servers. Install, configure, and support desktops, laptops, printers, and other IT equipment. Manage user accounts, permissions, email services, and access rights using Active Directory and Microsoft 365. Monitor network infrastructure, including switches, routers, firewalls, and wireless access points. Perform routine system maintenance, updates, patches, and software deployments. Maintain backup and disaster recovery systems to ensure business continuity. Monitor system performance and proactively resolve infrastructure issues. Troubleshoot hardware, software, network, and connectivity problems. Provide first and second-level technical support to end users. Implement and maintain endpoint security solutions, antivirus software, and security policies. Assist in managing virtualization platforms such as VMware or Hyper-V. Maintain IT asset inventory and software license records.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field. 3 4 years of professional experience in IT Administration, Systems Administration, or Infrastructure Support</p><p></p></section>

Administer, maintain, and monitor Windows and/or Linux servers. <br>Install, configure, and support desktops, laptops, printers, and other IT equipment. <br>Manage user accounts, permissions, email services, and access rights using Active Directory and Microsoft 365. <br>Monitor network infrastructure, including switches, routers, firewalls, and wireless access points. <br>Perform routine system maintenance, updates, patches, and software deployments. <br>Maintain backup and disaster recovery systems to ensure business continuity. <br>Monitor system performance and proactively resolve infrastructure issues. <br>Troubleshoot hardware, software, network, and connectivity problems. <br>Provide first and second-level technical support to end users. <br>Implement and maintain endpoint security solutions, antivirus software, and security policies. <br>Assist in managing virtualization platforms such as VMware or Hyper-V. <br>Maintain IT asset inventory and software license records. <br> <br>Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field. <br>3–4 years of professional experience in IT Administration, Systems Administration, or Infrastructure Support

We are seeking a reliable and proactive IT Administrator to manage and support our organization's information technology systems. The successful candidate will be responsible for maintaining computer hardware, software applications, networks, and user support to ensure smooth day-to-day operations. <br> <br>Key Responsibilities <br>- Install, configure, maintain, and troubleshoot desktop computers, laptops, printers, and other IT equipment. <br>- Install, update, and support operating systems and business software. <br>- Provide technical support to employees and resolve hardware and software issues promptly. <br>- Manage user accounts, email systems, and access permissions. <br>- Monitor and maintain network connectivity, internet access, Wi-Fi, and shared resources. <br>- Perform regular system updates, backups, and basic cybersecurity maintenance. <br>- Coordinate with external IT vendors and service providers when required. <br>- Maintain an inventory of IT assets and software licenses. <br>- Recommend and implement improvements to enhance system performance and security. <br>- Prepare basic IT documentation and user guides. <br> <br>Qualifications <br>- Bachelor's degree or diploma in Information Technology, Computer Science, or a related field. <br>- 3-5 years of relevant IT support experience. <br>Strong knowledge of Windows operating systems, Microsoft 365, networking, and computer hardware. <br>- Experience with printers, backup solutions, antivirus software, and basic network troubleshooting. <br>- Excellent problem-solving and communication skills. <br>- Ability to work independently and prioritize multiple tasks. <br> <br>Preferred Qualifications <br>- Experience with virtualization, cloud services, or ERP/business applications. <br>- Professional certifications such as CompTIA A+, NetworK+, Microsoft, or Cisco are an advantage

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a reliable and proactive IT Administrator to manage and support our organization's information technology systems. The successful candidate will be responsible for maintaining computer hardware, software applications, networks, and user support to ensure smooth day-to-day operations.</p><p>Key Responsibilities</p><ul><li>Install, configure, maintain, and troubleshoot desktop computers, laptops, printers, and other IT equipment.</li><li>Install, update, and support operating systems and business software.</li><li>Provide technical support to employees and resolve hardware and software issues promptly.</li><li>Manage user accounts, email systems, and access permissions.</li><li>Monitor and maintain network connectivity, internet access, Wi-Fi, and shared resources.</li><li>Perform regular system updates, backups, and basic cybersecurity maintenance.</li><li>Coordinate with external IT vendors and service providers when required.</li><li>Maintain an inventory of IT assets and software licenses.</li><li>Recommend and implement improvements to enhance system performance and security.</li><li>Prepare basic IT documentation and user guides.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree or diploma in Information Technology, Computer Science, or a related field.</li><li>3-5 years of relevant IT support experience.</li><li>Strong knowledge of Windows operating systems, Microsoft 365, networking, and computer hardware.</li><li>Experience with printers, backup solutions, antivirus software, and basic network troubleshooting.</li><li>Excellent problem-solving and communication skills.</li><li>Ability to work independently and prioritize multiple tasks.</li></ul><p>Preferred Qualifications</p><ul><li>Experience with virtualization, cloud services, or ERP/business applications.</li><li>Professional certifications such as CompTIA A+, NetworK+, Microsoft, or Cisco are an advantage.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Job Responsibilities :</strong></p> <ul> <li>Business Process and System Manager SAP B1</li> <li>Design and continuously improve business processes related to SAP B1, working across departments</li> <li>Develop and communicate the vision and roadmap for SAP B1</li> <li>Proactively take part in the company overall strategy for developing and integrating IT systems</li> <li>Coordinate system enhancements with external suppliers</li> <li>Project manager for ERP projects and ERP implementation</li> <li>Coordinate integrations with SAP B1</li> </ul> <p><strong>IT Technical Support and Services</strong></p> <ul> <li>Manage user accounts, permissions , email systems and file servers</li> <li>Install, configure and upgrade networks (Switches, Routers, Access Point, NVR, etc...)</li> <li>Optimize Cisco call manager, company phone gateway, lines, and IP telephony solutions</li> <li>Install and repair computers, phones, printers, copiers</li> <li>Manage the Office 365 portal and its applications and services</li> <li>Help users be more productive and secure using Microsoft products (SharePoint,OneDrive,Teams etc...)</li> <li>Assist and support end users in the use of computer technologies</li> <li>Implement and manage different server roles and follow up server hardware maintenance</li> <li>Ensure network security and data integrity</li> <li>Implement and manage data backup procedures to ensure data integrity and availability</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Computer Science, Information Technology, or related field with a minimum of 3 years experience in related field</p> <p>SAP experience will be a plus (not obligatory)</p> <p>Ability to handle complex technical tasks independently</p> <p>Ability to diagnose and resolve technical issues efficiently</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a motivated and reliable IT Support Officer to provide technical assistance and ensure the smooth operation of computer systems, hardware, software, and network services across the organization.</p><p><b>Key Responsibilities:</b></p><ul><li>Provide first-level technical support for hardware, software, and network issues.</li><li>Install, configure, and maintain computers, printers, and IT equipment.</li><li>Troubleshoot system, application, and connectivity problems.</li><li>Set up user accounts, emails, and access permissions.</li><li>Maintain IT assets and inventory.</li><li>Assist in system updates, backups, and security measures.</li><li>Document issues and solutions.</li><li>Provide basic user support and training when needed.</li></ul><p><b>Working Conditions:</b></p><ul><li>Full-time position based at the company.</li><li>Standard working hours, with occasional after-hours support if needed.</li><li>Office-based role involving daily technical support tasks.</li></ul><p><b>Benefits:</b></p><ul><li>Competitive salary package.</li><li>Training and development opportunities.</li><li>Career growth within the company.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Qualifications;</b></p><p>Bachelor s degree in Information Technology, Computer Science, or related field.</p><p>Degree from a reputable university is required; graduates of AUB are preferred.</p><p>1 2 years of experience in IT support (internships acceptable).</p><p>Basic knowledge of Windows OS, Microsoft Office, networking, and hardware troubleshooting.</p><p>Good communication and problem-solving skills.</p><p></p></section>

We are looking for a motivated and reliable IT Support Officer to provide technical assistance and ensure the smooth operation of computer systems, hardware, software, and network services across the organization. <br> <br> <br>Key Responsibilities: <br>Provide first-level technical support for hardware, software, and network issues. <br>Install, configure, and maintain computers, printers, and IT equipment. <br> <br>Troubleshoot system, application, and connectivity problems. <br> <br>Set up user accounts, emails, and access permissions. <br> <br>Maintain IT assets and inventory. <br> <br>Assist in system updates, backups, and security measures. <br> <br>Document issues and solutions. <br> <br>Provide basic user support and training when needed. <br> <br> <br>Qualifications; <br> <br>Bachelor’s degree in Information Technology, Computer Science, or related field. <br> <br>Degree from a reputable university is required; graduates of AUB are preferred. <br> <br>1–2 years of experience in IT support (internships acceptable). <br> <br>Basic knowledge of Windows OS, Microsoft Office, networking, and hardware troubleshooting. <br> <br>Good communication and problem-solving skills. <br> <br>Working Conditions: <br>Full-time position based at the company. <br> <br>Standard working hours, with occasional after-hours support if needed. <br> <br>Office-based role involving daily technical support tasks. <br> <br>Benefits: <br> <br>Competitive salary package. <br> <br>Training and development opportunities. <br> <br>Career growth within the company. <br> <br>Interested candidates may send their CV to: hr@demcosteel.com

Company Description <br>ProPack, founded in Lebanon in 2015, specializes in providing top-tier label printing solutions in the Middle East. With over 22 years of experience in the packaging and printing industry, ProPack offers advanced technologies and high-quality materials to carve out its niche in the MENA Region and GCC countries. The company ensures precision and quality in label printing by using imported materials from Europe or America and implementing strict quality control measures. <br>________________________________________ <br>Role Description <br>We are looking for a skilled and motivated IT Support / Network Administrator to join our team at ProPack. This full-time, on-site role is based in Lebanon. <br>The ideal candidate will be responsible for managing the company’s IT infrastructure, ensuring smooth day-to-day operations, providing technical support to employees, and maintaining secure and efficient systems and networks. <br>________________________________________ <br>Key Responsibilities <br>• Provide first and second-level IT support for hardware, software, and network issues. <br>• Install, configure, and troubleshoot desktop PCs, laptops, printers, and peripherals. <br>• Manage and maintain Windows Servers and various on-premises applications. <br>• Set up accounts, workstations, and system access for new employees. <br>• Monitor performance and maintain IT systems according to business requirements. <br>• Configure, maintain, and troubleshoot VLANs, switches, routers, and firewalls. <br>• Manage backups and implement disaster recovery solutions. <br>• Ensure cybersecurity best practices through access controls, antivirus, firewalls, and secure configurations. <br>• Upgrade systems with new releases, patches, and models. <br>• Support and maintain email services, Microsoft 365, and Active Directory. <br>• Document IT infrastructure: technical guides, and manuals for procedures. <br>• Develop expertise and train staff on new technologies and IT policies. <br>• Collaborate with vendors and service providers to resolve escalated issues. <br>________________________________________ <br>General Requirements <br>• Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or a related technical field. <br>• 1–3 years of proven experience in IT support and network/system administration. <br>• Proven experience in IT support and network/system administration. <br>• Strong knowledge of networking (LAN, WAN, TCP/IP, DNS, DHCP, VLANs). <br>• Hands-on experience with routers, switches, firewalls, and Windows/Linux servers. <br>• Knowledge of containerization and cloud technologies is a plus. <br>• Proven knowledge in cybersecurity and best practices for system/network hardening. <br>• Excellent problem-solving skills, attention to detail, and proactive mindset. <br>• Outstanding communication skills, with the ability to clearly document and explain technical details. <br>• Industry certifications (CCNA, CompTIA NetworK+, MCSA, etc.) are considered an advantage. <br>• HikVision knowledge is a plus. <br>• Coding skills in Laravel + Vue are a plus.________________________________________ <br>What We Offer <br>• A dynamic and professional work environment. <br>• Competitive salary based on experience and qualifications. <br>• Opportunities for continuous learning, training, and career growth

A reputable company is looking to recruit an IT Support Officer to join its team and provide technical support across its offices. <br> <br>The selected candidate will be responsible for ensuring smooth day-to-day IT operations, supporting users, troubleshooting technical issues, and coordinating with internal teams and external providers when needed. <br> <br>Key Responsibilities: <br> <br>Provide first-level IT support to employees on hardware, software, network, printer, email, and system-related issues. <br>Install, configure, and maintain desktops, laptops, printers, scanners, mobile devices, and other IT equipment. <br>Troubleshoot internet, LAN, Wi-Fi, and connectivity issues. <br>Support users with Microsoft Office, Outlook, Windows, antivirus, and other business applications. <br>Create, update, and manage user accounts, access rights, and basic system permissions. <br>Ensure proper maintenance, inventory, and tracking of IT assets. <br>Coordinate with external IT suppliers and service providers when required. <br>Support IT security practices, including password control, antivirus updates, backups, and access protection. <br>Assist in system updates, IT documentation, and internal IT procedures. <br> <br>Requirements: <br> <br>Bachelor’s degree or TS/BT in Information Technology, Computer Science, or a related field. <br>1–3 years of experience in IT support or a similar role. <br>Good knowledge of Windows OS, Microsoft Office, Outlook, networking basics, hardware troubleshooting, and printers. <br>Basic knowledge of servers, Active Directory, backup systems, and IT security is a plus. <br>Strong problem-solving skills and ability to work under pressure. <br>Good communication skills and customer-service mindset. <br>Organized, reliable, and able to follow up on pending IT issues

<p><h4>Profile</h4> <p>The School of Architecture and Design at the Lebanese American University invites applications for an adjunct faculty position in Islamic art and architecture beginning in the Spring 2027 semester.</p> <p>We seek a scholar specializing in Islamic art, architecture, and material culture of the Arab world. The successful candidate will contribute to the MA program in Islamic Art through teaching and research in areas that may include, but are not limited to: Islamic art and architectural history, material culture studies, and/or cultural and intellectual history of artistic production.</p> <p>The successful candidate will be expected to teach graduate courses in the MA program in Islamic Art. The ability to engage with interdisciplinary approaches and to connect Islamic art and architecture to broader historical, cultural, and social contexts is highly desirable.</p> <h4>Minimum requirements</h4> <ul> <li>A PhD in Islamic Art History, Architectural History, or Middle Eastern History.</li> <li>Demonstrated research record in Islamic art, architecture, and material culture, particularly in relation to the Arab world.</li> <li>University-level teaching experience at the undergraduate and/or graduate level.</li> <li>Evidence of scholarly publications and ongoing research activity.</li> <li>Excellent communication skills and the ability to work within an interdisciplinary academic environment.</li> <li>Preference will be given to candidates whose research addresses the artistic, architectural, and material cultures of the Arab world from the medieval to the modern period and who can contribute to the intellectual life of the MA program in Islamic Art.</li> </ul> <h4>Duration of position</h4> <p>This position is for the Spring 2027 term. Adjunct contracts are renewable upon mutual satisfaction.</p> <h4>Application process</h4> <p>Interested candidates should submit their application electronically specifying the job title in the subject line. The application should include the following:</p> <ul> <li>A letter of interest describing their research and teaching interests, in addition to a statement on their pedagogical approach.</li> <li>Curriculum vitae, including contact information for three academic references.</li> <li>Samples of scholarly publications (optional but encouraged).</li> </ul> <p>Applications deadline: September 1, 2026<br> Notifications will be sent by October 10, 2026</p> <p>Note: The adjunct faculty position is a part-time position. As such, interested candidates should have a Lebanese work permit to be eligible to apply.</p> <p>The Lebanese American University is an equal opportunity employer operating in Lebanon under a charter from the Regents of the State University of New York.</p></p><p></p>

<p><h4>Profile</h4> <p>The School of Architecture and Design at the Lebanese American University invites applications for an adjunct faculty position in Islamic art and architecture beginning in the Spring 2027 semester.</p> <p>We seek a scholar specializing in Islamic art, architecture, and material culture of the Arab world. The successful candidate will contribute to the MA program in Islamic Art through teaching and research in areas that may include, but are not limited to: Islamic art and architectural history, material culture studies, and/or cultural and intellectual history of artistic production.</p> <p>The successful candidate will be expected to teach graduate courses in the MA program in Islamic Art. The ability to engage with interdisciplinary approaches and to connect Islamic art and architecture to broader historical, cultural, and social contexts is highly desirable.</p> <h4>Minimum requirements</h4> <ul> <li>A PhD in Islamic Art History, Architectural History, or Middle Eastern History.</li> <li>Demonstrated research record in Islamic art, architecture, and material culture, particularly in relation to the Arab world.</li> <li>University-level teaching experience at the undergraduate and/or graduate level.</li> <li>Evidence of scholarly publications and ongoing research activity.</li> <li>Excellent communication skills and the ability to work within an interdisciplinary academic environment.</li> <li>Preference will be given to candidates whose research addresses the artistic, architectural, and material cultures of the Arab world from the medieval to the modern period and who can contribute to the intellectual life of the MA program in Islamic Art.</li> </ul> <h4>Duration of position</h4> <p>This position is for the Spring 2027 term. Adjunct contracts are renewable upon mutual satisfaction.</p> <h4>Application process</h4> <p>Interested candidates should submit their application electronically specifying the job title in the subject line. The application should include the following:</p> <ul> <li>A letter of interest describing their research and teaching interests, in addition to a statement on their pedagogical approach.</li> <li>Curriculum vitae, including contact information for three academic references.</li> <li>Samples of scholarly publications (optional but encouraged).</li> </ul> <p>Applications deadline: September 1, 2026<br> Notifications will be sent by October 10, 2026</p> <p>Note: The adjunct faculty position is a part-time position. As such, interested candidates should have a Lebanese work permit to be eligible to apply.</p> <p>The Lebanese American University is an equal opportunity employer operating in Lebanon under a charter from the Regents of the State University of New York.</p></p><p></p>