وظائف سجلات طبية

<p>Spa in Kaslik and Hazmieh.<br>You will perform professional treatments with top quality standards<br>-Recommend the right treatments &amp; products for each client<br>-Achieve sales targets &amp; upsell confidently<br>-Update client files on CRM &amp; follow up on results<br>-Work closely with Advisors &amp; the team<br>Full-time job:<br>(48 Hours / week. 12-9 PM rotation)<br>What We Offer<br>-Good salary<br>-Attractive commission structure<br>-Professional, supportive environment<br>-Real growth opportunities<br>-Confident, energetic, sales-driven?</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree or Diploma in Physiotherapy, Esthetics, Cosmetology,</li><li>Lebanese Graduated</li><li>Presentable</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Mamo exists to help businesses get paid and move money without friction. When there s friction in that flow, customers feel it immediately a payment that won't process, an integration that breaks , a custom setup requirement that we don t support yet. That's where you come in. You'll be the person who picks up the problem, figures out what's actually happening under the hood, and explains it clearly to someone who just wants their business to work. The technical and the human, in equal measure.</p><p>What you'll do</p><ul><li>Own all types of customer issues end-to-end from general support questions to complex technical investigations</li><li>Diagnose technical problems across payments, APIs, and integrations: read logs, trace transactions, identify where things broke and why</li><li>Translate what you find into plain language that makes sense to a non-technical customer</li><li>Work closely with product and engineering to escalate and document bugs, patterns, and recurring issues</li><li>Hold the quality bar high every interaction should leave the merchant better off than before they reached out</li><li>Collect customer feedback and share it with the team to help us improve our products and optimize the user experience</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What we're looking for</p><ul><li>At least 2 years of experience in technical support where you've done the hands-on diagnostic work before, not just ticket triage</li><li>Solid understanding of the payments landscape: how transactions flow, what happens at each step, where things go wrong</li><li>Comfort with APIs and integrations you can read documentation, understand error codes, and spot a misconfigured webhook</li><li>Clear, patient communicator you don't hide behind jargon and you don't lose people in technical detail</li><li>Someone who takes ownership; a problem that lands with you doesn't leave until it's solved</li><li>You have an innately investigative and curious nature</li><li>Excellent written and verbal communication</li><li>You re resourceful, and you have a get-things-done attitude</li><li>You lead with empathy and have compassion for humans trying to figure things out. Seeing a problem from the customer's side is half of solving it.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Respond to customer requests related to warranty follow-up, preventive maintenance, and corrective maintenance services.</p><p>Analyze product manuals and technical specifications to complete on-site installation of products and equipment.</p><p>Attend online training sessions with suppliers and manufacturers regarding installation, operation, and maintenance procedures.</p><p>Travel to local and international client sites to complete tasks required for project execution and completion.</p><p>Ensure customer and beneficiary satisfaction, and report any challenges that may delay the completion or invoicing of projects to Management.</p><p>Prepare technical and financial tender offers for projects assigned by the Tender Specialist.</p><p>Analyze tender specifications and communicate with suppliers to obtain quotations.</p><p>Communicate with bidding authorities and attend site visits, whether virtual or in person, when required.</p><p>Respond to tender clarifications and inquiries in a timely manner.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Living in or near Beirut</p><p>Bachelor s Degree in Biomedical Engineer</p><p>Proven 2-3 years of experience in the biomedical engineering field</p><p>Ability to travel to multiple locations across Asia and Africa (valid passport required)</p><p>Preferable owns a car</p><p>English language is a must</p><p>French language is a plus</p><p>High level of ethical standards &amp; confidentiality</p><p>Strong communication and interpersonal skills</p><p>High attention to detail</p><p>Ability to work in a fast-paced and team-oriented environment</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Vie Health is the exclusive representative of Novadiet in Lebanon, dedicated to providing high-quality natural healthcare solutions. As a growing company in the healthcare sector, we are committed to innovation, excellence, and delivering trusted products to healthcare professionals and consumers. We are currently hiring a Junior Collection Officer to join our team in Baabda.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business, Accounting, Finance, or a related field.</li><li>1-2 years of experience in collections, accounts receivable, or a similar role.</li><li>Strong communication and negotiation skills.</li><li>Proficiency in Microsoft Excel.</li><li>Team-oriented with a professional attitude.</li><li>Respectful of workplace policies and the work environment.</li><li>Organized, detail-oriented, and eager to learn.</li></ul><p></p></section>

Store Manager <br> <br>Job Summary <br>The Store Manager is responsible for the overall operation of the store, including sales performance, staff supervision, customer service, inventory control, and ensuring a safe, well-organized shopping environment. This role combines leadership, operational oversight, and a strong focus on achieving business targets. <br> <br>Key Responsibilities <br> <br>Operations & Sales <br> <br>Oversee day-to-day store operations to ensure smooth, efficient functioning <br>Set and drive achievement of sales targets and KPIs <br>Monitor and analyze sales performance, preparing regular reports for upper management <br>Ensure the store complies with company policies, health and safety regulations, and legal requirements <br> <br>Staff Management <br> <br>Recruit, train, and onboard new employees <br>Create staff schedules and manage payroll budgets <br>Supervise, motivate, and evaluate staff performance <br>Foster a positive work environment and address any personnel issues <br>Conduct regular team meetings to communicate goals and updates <br> <br>Customer Service <br> <br>Ensure a high standard of customer service is maintained at all times <br>Handle escalated customer complaints and resolve issues effectively <br>Monitor customer feedback and implement improvements <br> <br>Inventory & Merchandising <br> <br>Manage stock levels, ordering, and inventory control to minimize loss <br>Oversee visual merchandising and ensure the store is well-presented <br>Coordinate with suppliers and vendors as needed <br> <br>Financial Management <br> <br>Manage store budgets, control expenses, and monitor profitability <br>Handle cash management and ensure accurate financial record-keeping <br>Analyze financial data to identify areas for improvement <br> <br>Qualifications <br> <br>Bachelor's degree in Business Administration, Retail Management, or related field (preferred) <br>2–5 years of retail experience, with at least 1–2 years in a supervisory or management role <br>Proven track record of meeting or exceeding sales targets <br> <br>Skills & Competencies <br> <br>Strong leadership and team management abilities <br>Excellent communication and interpersonal skills <br>Problem-solving and decision-making capabilities <br>Organizational and multitasking skills <br>Familiarity with POS systems and retail management software <br>Financial acumen (budgeting, P&L understanding) <br> <br>Working Conditions <br> <br>Typically full-time, may require evenings, weekends, and holidays <br>Primarily on the sales floor with some time in a back office for administrative tasks

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>SGMC is currently seeking a detail-oriented and motivated Inpatient Billing Officer to join our team. The successful candidate will be responsible for managing inpatient billing operations, preparing patient and third-party payer invoices, coordinating with internal departments and insurance representatives, and ensuring accurate and timely billing processes in accordance with hospital tariff policies and contractual agreement</p> <p><b>Key Responsibilities:</b></p> <ul> <li>Prepare and price final invoices for discharged inpatients in accordance with hospital tariff policies and procedures.</li> <li>Process cash and third-party payer invoices and forward finalized documents for settlement and review.</li> <li>Coordinate with physicians, hospital departments, and insurance representatives to obtain approvals, supporting documentation, and resolve billing-related issues.</li> <li>Verify the accuracy, completeness, and compliance of billing documentation with hospital procedures and contractual requirements.</li> <li>Analyze patient charges to determine insurance coverage and patient responsibility amounts.</li> <li>Follow up on adjusted claims and communicate billing outcomes clearly to patients and third-party payers.</li> <li>Respond to patient inquiries regarding billing and payment matters professionally and efficiently.</li> <li>Support colleagues within the billing department and perform related administrative duties as required.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education &amp; Experience:</p> <ul> <li>BA degree in Accounting / Business Administration or equivalent</li> <li>TS degree in accounting or equivalent</li> <li>Minimum of 2 years of relevant experience, preferably within a hospital or healthcare setting.</li> </ul> <p>Skills:</p> <ul> <li>Strong attention to detail and accuracy</li> <li>Good communication and interpersonal skills</li> <li>Ability to work collaboratively with clinical, administrative, and insurance team</li> <li>Knowledge of hospital billing systems, tariffs, and insurance processes (preferred)</li> <li>Good organization skills</li> <li>Good command of Arabic and English</li> <li>Computer Literate</li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: No related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Supervises the Cold section in the hospital kitchen</p><p>Prepares, cooks and present high-quality dishes within the specialty section.</p><p>Prepares food items such as salads, cold appetizers, dressings, sandwiches (hot and cold) for patients and cafeteria.</p><p>Ensure proper storage, labeling and rotation of food products.</p><p>Maintain cleanliness and organization of the work area and refrigerator units.</p><p>Follow all food safety procedures.</p><p>Serves food on the patient assembly line when needed.</p><p>When needed, assists the cafeteria staff in preparing food items.</p><p>Assists the chef de cuisine and sous chef when required in creating menu items, recipes and developing dishes.</p><p>Carries out any other duties requested by the chef de cuisine and sous chef.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>BT in hotel management</li><li>3 years experience working in a similar role or in a kitchen setting</li><li>Creative and great attention to details</li><li>Good communication skills and team work spirit</li><li>Excellent understanding and application of hygiene standards</li><li>Simple job knowledge of English or French.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Title: Stewardship Coordinator<br> Department: Office of Advancement Services<br> Division: Stewardship Unit<br> Grade: 12</p> <p>Basic Functions: Provides donor relations support to the Office of Advancement. Prepares a variety of reports on donor funds both current and endowed across campus.</p> <p> <strong>1. <u>Duties Performed:</u> </strong> </p> <ul> <li>Enters, updates, and maintains donor-funds database (donor information and fund criteria) on Banner by Ellucian system.</li> <li>Drafts annual reports for all donor-funds; includes narrative on the spending and the financials of the fund within the set timeframe with minimal errors. All verification of information is to be done in a professional manner through email and follow up phone calls if needed, in coordination with the Office of Financial Aid, the Office of the Registrar, Office of Admissions, the Comptroller s Office, and other units across campus.</li> <li>Generates special reports with specific information related to donor-funds as requested by the Senior Vice President for Advancement and Business Development and the Director of Stewardship.</li> <li>Manages a portfolio of donor funds, which requires but is not limited to preparing calculations, projections, following up on details for the individual scholarship or award recipients, preparing fund reports to be shared with donors, and other information needed to properly steward donor funds.</li> <li>In specifically assigned cases, coordinates with donors to provide information related to the fund in a professional manner.</li> <li>Collaborates and coordinates on delivery of donor-funded materials as brochures, booklets, materials, customized reports, etc. with other units in the university such as departments and faculties.</li> <li>Coordinates thank you videos, special events, one on one meetings with donors, and other donor related functions/tools to enhance donor stewardship.</li> <li>Assists in preparations and logistics for the annual scholarship reception, awards ceremonies, and donor meetings as requested by the Director of Stewardship.</li> <li>Drafts letters/reports for current-use donor-funds and renewals for the Office of Development to communicate to donors during the renewal season and follow up on a monthly basis for all pending renewals.</li> <li>Drafts, updates, and maintains documentation for all stewardship processes annually, as well as being actively involved in the continuous improvements of the current processes.</li> <li>Assists in preparations for other projects, events, activities, and provides additional administrative support to the Office of Advancement, Office of Development, and the Office of Advancement Services in matters pertaining to Stewardship as requested by the Director of Stewardship and the Senior Vice President of Advancement and Business Development.</li> <li>Performs other related duties as requested.</li> </ul> <p> </p> <p> <strong>2. <u>Work Contacts:</u> </strong> </p> <ul> <li>Frequent contacts with the Comptroller s Office, Financial Aid Office, Registrar s, Dean s Offices, and other AUB departments for coordination purposes.</li> <li>Regular contacts with work associates in regards to donor funds across AUB and AUBMC.</li> <li>Regular contact with students to respond to inquiries.</li> <li>Regular contact with students for matters related to donor-funds.</li> <li>Regular contact with donors for matters related to donor-funds.</li> </ul> <p> </p> <p> <strong>3. <u>Independence of Operation:</u> </strong> </p> <ul> <li>Reports to the Director of Stewardship.</li> <li>Works according to established procedures, clearly set precedents, and professional administrative standards.</li> <li> <p>Completed work is checked at subsequent stage in the work cycle.</p> <p> </p> </li> </ul> <p> <strong>4. <u>Supervisory Responsibility:</u> </strong> </p> <p>None. </p> <p> <strong>5. <u>Physical Effort:</u> </strong> </p> <p>Minimal physical effort involving operating a computer approximately 80% of the working time.</p> <p> <strong>6. <u>Work Conditions: </u> </strong> </p> <p>Clean and pleasant.</p> <p> </p> <p> <strong>7. <u>Minimum Requirements:</u> </strong> </p> <ul> <li>Bachelor s degree, plus 3-5 years of relevant work experience.</li> <li>Good knowledge of English.</li> <li>Strong written and oral communication skills and organizational skills.</li> <li>Ability to manage multiple projects simultaneously.</li> <li>Strong PC skills. Expert in Microsoft Word and Excel. Fluent in Access and PowerPoint. Experience with customer or donor databases required. Experience in Banner preferred.</li> </ul> <p> <i> </i> </p> <p> </p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Answer incoming phone calls from patients and handle their requests in a professional and timely manner. Perform outgoing calls based on assigned call lists and follow the approved scripts, protocols, and procedures. Assisting patients as necessary by taking actions to provide high level services according to their needs while always striving to exceed their expectations. Schedule, manage, and update patient appointments. Confirm appointments and follow up with patients when needed. Review daily tasks, communications, and pending follow-ups to ensure proper completion. Handle incoming and outgoing emails in accordance with internal procedures. Process faxes and ensure that all received information is properly reviewed and forwarded when needed. Control and follow up on the workflow of outsourcing projects to ensure that tasks are being completed accurately and on time. Coordinate with team members to ensure proper task distribution, follow-up, and case handling. Support the team in solving operational issues and maintaining a smooth workflow. Ensure that all team members follow the required quality standards, internal procedures, scripts, and service expectations. Prepare and send reports to the concerned Manager whenever required. Escalate urgent, sensitive, delayed, or unresolved cases to the concerned person or department. Execute any other job-related task requested by the concerned manager.</p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Amaken is hiring a highly professional Administrative Assistant for a leading healthcare administration company based in Jal El Dib, Lebanon.</p><p>The Administrative Assistant will provide comprehensive administrative and executive support to the CEO, ensuring the smooth coordination of daily operations, communications, scheduling, and organizational activities. The ideal candidate is highly organized, proactive, discreet, and capable of managing multiple priorities in a fast-paced environment.</p><p>Key Responsibilities:</p><ul><li>Manage the CEO's calendar, appointments, and daily schedule.</li><li>Coordinate meetings, prepare agendas, and follow up on action items.</li><li>Handle emails, correspondence, and other executive communications.</li><li>Arrange business travel, accommodation, transportation, and related logistics.</li><li>Coordinate with clients, suppliers, and external stakeholders.</li><li>Assist in organizing events, and other company activities.</li><li>Prepare reports, presentations, and administrative documents.</li><li>Monitor and follow up on pending tasks to ensure timely completion.</li><li>Handle confidential and sensitive information with the highest level of professionalism and discretion.</li><li>Provide both administrative and personal support to the CEO as needed.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>3 5 years of experience as an Executive Assistant, Personal Assistant, or in a similar administrative support role.</li><li>Excellent verbal and written communication skills in English.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).</li><li>Strong organizational, time management, and multitasking skills.</li><li>High level of professionalism, discretion, and attention to detail.</li><li>Ability to work independently, prioritize tasks, and manage multiple responsibilities efficiently.</li></ul><p></p></section>

<p>Department: Graduate Council Grade: Above Grade 12 Basic Functions: Responsible esponsible for optimizing graduate student recruitment and admission related processes and modules on Slate by Technolutions. This role combines technical system management with data-driven enrollment strategy, ensuring an efficient applicant experience while maximizing conversion rates across the admissions funnel. 1. Duties Performed: Oversees applicant lifecycle management from inquiry through enrollment (including record management, document processing, and credential verification), identifying gaps bottlenecks, and implement data-driven improvements after securing the needed approvals. Optimizes graduate CRM processes and configurations within the Slate platform in compliance with applicable policies and requirements (including building and maintaining application forms and portals, configuring reader workflows, developing and maintaining queries and reporting dashboards, building marketing communication campaigns and events to support outreach initiatives) in collaboration with the relevant stakeholders. Translates business requirements into system solutions by converting operational needs into functional CRM configurations and enhancements. Contributes to integrations and data flow with the (Banner) Student Information System and other platforms. Ensures data integrity and system accuracy through validation, data cleanup, and continuous monitoring. Analyzes data, metrics, and trends. Helps structure diverse applicant data into meaningful segments and uses these insights to support targeting, outreach, and admissions strategies. Executes and optimizes multi-channel communication campaigns, communications with applicants and staff, messaging and automated workflows by leveraging testing, analytics, and performance assessments. Oversees reporting and analytics efforts by developing dashboards and reports to support data-informed recruitment and admissions decision-making by faculties and planning. Evaluates system performance and recommends enhancements by troubleshooting, enforcing change control, and maintaining configuration best practices. Trains and supports users on CRM tools and best practices while promoting adoption. Performs other related duties as requested. 2. Work Contacts: Regular contacts with staff in the Graduate Council, Faculties/ Schools, AUB Online, Dubai Academic and Executive Hub, the Offices of Admissions and Financial Aid, and the Office of IT. 3. Independence of Operation: Reports to the Director of the Graduate Council. 4. Supervisory Responsibility: None. 5. Physical Effort: Minimal. 6. Work Conditions: Clean and pleasant.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Minimum Requirements:</strong> Bachelor s Degree in Computer Science, Computer Engineering, or related field. Master s Degree is preferred. Five years of relevant work experience such as in student enrolment, preferably in higher education settings. Knowledge of CRM systems, database operations (Banner Student Information System), Microsoft Office applications, Oracle, SQL, HTML/CSS, PowerBi, Python, and Java. Familiarity with Application Programming Interfaces (APIs) or system integrations. Experience with reporting tools and data visualization. Strong interpersonal, data analysis and presentation skills. Ability to deliver quality customer service to diverse stakeholders with high sense of accountability. Ability to communicate effectively both verbally and in writing in English. Prioritizes and multitasks effectively with attention to detail, teamwork, flexibility and positive disposition. Ability to handle sensitive information with discretion and confidentiality. Experience with Slate by Technolutions is a plus. Focus on Process optimization is a plus.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The IC is to provide specialized technical expertise in the implementation, administration, monitoring, and optimization of cloud infrastructure and DevOps platforms within Microsoft Azure. The IC will be responsible for ensuring the availability, security, scalability, and performance of enterprise systems, managing CI/CD pipelines, and writing Infrastructure as Code (IaC). Crucially, the IC will work in close coordination with the internal development team to analyze existing on-premises application architectures, gather deployment requirements, and translate current on-premises VM resource metrics into optimized, cloud-native Azure resource allocations. The consultant will also execute the tactical technical migration of legacy systems from an on-premises Proxmox virtualization environment to the Microsoft Azure cloud platform.</p><p><strong>Work Location</strong> UN-House ESCWA / Hybrid</p><p><strong>Expected duration</strong> 6 months</p><p><strong>Duties and Responsibilities</strong></p><p><strong>Background:</strong> The Economic and Social Commission for Western Asia (ESCWA) forms part of the United Nations Secretariat and, like the other regional commissions, operates under the supervision of the United Nations Economic and Social Council. ESCWA comprises 21 Arab countries in Western Asia and North Africa. ESCWA provides a framework for the formulation and harmonization of sectoral policies for member countries, a platform for congress and coordination, a home for expertise and knowledge, and an information observatory. ESCWA activities are coordinated with the divisions and main offices of the Headquarters of the United Nations, specialized agencies, and international and regional organizations, including the League of Arab States and its subsidiary bodies, and the Gulf Cooperation Council.</p><p>This position is located in the Decision-Support and Data Science Division (DSDSD). The Decision-Support and Data Science Division is part of ESCWA's broader modernization and innovation efforts, providing advanced analytics, secure digital platforms, and decision-support services within ESCWA, other UN entities, and Member States. Aligned with the UN 2.0 agenda and grounded in operational resilience, DSDS leverages cutting-edge hybrid infrastructure, scalable cloud tech frameworks, and modern deployment models to ensure high availability, security, and performance for critical digital assets. Its core functions include enterprise cloud environment management, infrastructure automation, continuous integration and continuous deployment (CI/CD) optimization, and the migration of legacy on-premises platforms to advanced public cloud ecosystems. Through these capabilities, DSDS maintains reliable, enterprise-grade digital decision-support tools that empower evidence-based decision-making and foster organizational efficiency across the region.</p><p>Under the supervision of the Chief of the Decision-Support and Data Science Division and in close collaboration with the infrastructure and digital development teams, the Individual Contractor (IC) will support the implementation, automation, secure hosting, and optimization of core cloud systems and scalable technology environments to support strategic initiative delivery.</p><p><strong>Duties and responsibilities:</strong> The Cloud Systems and DevOps Analyst will perform the following tasks:</p><ul><li><strong>Cloud Infrastructure Implementation &amp; Administration:</strong><ul><li>Deploy, manage, and optimize enterprise-scale cloud resources within Microsoft Azure, ensuring optimal performance, governance, and resource utilization.</li><li>Administer hybrid virtualization architectures, transitioning existing virtual machines and workloads out of the on-premises Proxmox environment into designated Azure landing zones.</li><li>Maintain and configure base operating systems across enterprise Windows Server and Linux environments hosted in the cloud.</li></ul></li><li><strong>DevOps Platform Engineering &amp; Infrastructure as Code (IaC):</strong><ul><li>Design, build, and maintain automated CI/CD pipelines using Azure DevOps to support rapid, secure, and reliable software delivery cycles.</li><li>Author, review, and maintain infrastructure state using Infrastructure as Code tools, specifically Terraform, Bicep, and ARM Templates.</li><li>Develop automated operational scripts utilizing PowerShell to streamline recurring system administration and provisioning tasks.</li></ul></li><li><strong>Application Lifecycle &amp; Developer Collaboration:</strong><ul><li>Work closely with the development team to audit existing on-premises hosted applications and gather technical requirements for upcoming Azure cloud deployments.</li><li>Analyze the resource utilization and architectural dependencies of applications currently running on on-premises virtual machines to determine the optimal Azure cloud topology.</li><li>Evaluate and recommend whether applications should be migrated as traditional Infrastructure-as-a-Service (IaaS) virtual machines or refactored into cloud-native Azure resources (such as App Services, Azure SQL, or container instances) to maximize scalability and cost-efficiency.</li><li>Provide technical guidance to developers regarding cloud deployment pathways, access control configurations, and performance optimization on Azure.</li></ul></li><li><strong>Cloud Security, Identity, &amp; Monitoring:</strong><ul><li>Manage cloud governance, object lifecycles, and secure identity mapping through Azure Active Directory (Azure AD / Entra ID).</li><li>Configure comprehensive observability setups using Azure Monitor and Log Analytics to establish proactive system alerts, log analysis, and performance tracking.</li><li>Implement infrastructure hardening, security controls, and operational best practices across all deployed cloud frameworks.</li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A bachelor's degree in Computer Science, Computer Engineering, Information Technology, Cloud Engineering, System Administration, or related technical fields is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed.</li><li>A minimum of 5 years of professional experience in system administration, IT infrastructure operations, or cloud platforms architecture is required.</li><li>Demonstrated hands-on experience deploying, administering, and monitoring production cloud environments using Microsoft Azure is required.</li><li>Proven experience building automated CI/CD pipelines and developing infrastructure deployments utilizing Infrastructure as Code tools (Terraform, Bicep, or ARM Templates) is required.</li><li>Proven experience collaborating directly with software development teams to extract application performance metrics, translate software requirements into infrastructure specifications, and plan application modernization strategies is required.</li><li>Solid technical proficiency in scripting with PowerShell and configuring core infrastructure services, including Windows Server, Linux, and Azure Active Directory, is required.</li><li>Excellent analytical, problem-solving, and communication skills are required.</li><li>Practical technical experience supporting or executing system migrations from on-premises hypervisors (specifically Proxmox VE or VMware) to public cloud environments (Microsoft Azure) is highly desirable.</li><li>Official Microsoft certifications (e.g., Azure Administrator Associate, Azure DevOps Engineer Expert, or Azure Solutions Architect Expert) are highly desirable.</li><li>Fluency in English is required and knowledge of Arabic is desirable.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The IC is to provide specialized technical expertise in the implementation, administration, monitoring, and optimization of cloud infrastructure and DevOps platforms within Microsoft Azure. The IC will be responsible for ensuring the availability, security, scalability, and performance of enterprise systems, managing CI/CD pipelines, and writing Infrastructure as Code (IaC). Crucially, the IC will work in close coordination with the internal development team to analyze existing on-premises application architectures, gather deployment requirements, and translate current on-premises VM resource metrics into optimized, cloud-native Azure resource allocations. The consultant will also execute the tactical technical migration of legacy systems from an on-premises Proxmox virtualization environment to the Microsoft Azure cloud platform.<br> Work Location<br>UN-House ESCWA / Hybrid<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>Background: The Economic and Social Commission for Western Asia (ESCWA) forms part of the United Nations Secretariat and, like the other regional commissions, operates under the supervision of the United Nations Economic and Social Council. ESCWA comprises 21 Arab countries in Western Asia and North Africa. ESCWA provides a framework for the formulation and harmonization of sectoral policies for member countries, a platform for congress and coordination, a home for expertise and knowledge, and an information observatory. ESCWA activities are coordinated with the divisions and main offices of the Headquarters of the United Nations, specialized agencies, and international and regional organizations, including the League of Arab States and its subsidiary bodies, and the Gulf Cooperation Council. This position is located in the Decision-Support and Data Science Division (DSDSD). The Decision-Support and Data Science Division is part of ESCWA's broader modernization and innovation efforts, providing advanced analytics, secure digital platforms, and decision-support services within ESCWA, other UN entities, and Member States. Aligned with the UN 2.0 agenda and grounded in operational resilience, DSDS leverages cutting-edge hybrid infrastructure, scalable cloud tech frameworks, and modern deployment models to ensure high availability, security, and performance for critical digital assets. Its core functions include enterprise cloud environment management, infrastructure automation, continuous integration and continuous deployment (CI/CD) optimization, and the migration of legacy on-premises platforms to advanced public cloud ecosystems. Through these capabilities, DSDS maintains reliable, enterprise-grade digital decision-support tools that empower evidence-based decision-making and foster organizational efficiency across the region. Under the supervision of the Chief of the Decision-Support and Data Science Division and in close collaboration with the infrastructure and digital development teams, the Individual Contractor (IC) will support the implementation, automation, secure hosting, and optimization of core cloud systems and scalable technology environments to support strategic initiative delivery. Duties and responsibilities: The Cloud Systems and DevOps Analyst will perform the following tasks: - Cloud Infrastructure Implementation &amp; Administration: o Deploy, manage, and optimize enterprise-scale cloud resources within Microsoft Azure, ensuring optimal performance, governance, and resource utilization. o Administer hybrid virtualization architectures, transitioning existing virtual machines and workloads out of the on-premises Proxmox environment into designated Azure landing zones. o Maintain and configure base operating systems across enterprise Windows Server and Linux environments hosted in the cloud. - DevOps Platform Engineering &amp; Infrastructure as Code (IaC): o Design, build, and maintain automated CI/CD pipelines using Azure DevOps to support rapid, secure, and reliable software delivery cycles. o Author, review, and maintain infrastructure state using Infrastructure as Code tools, specifically Terraform, Bicep, and ARM Templates. o Develop automated operational scripts utilizing PowerShell to streamline recurring system administration and provisioning tasks. - Application Lifecycle &amp; Developer Collaboration: o Work closely with the development team to audit existing on-premises hosted applications and gather technical requirements for upcoming Azure cloud deployments. o Analyze the resource utilization and architectural dependencies of applications currently running on on-premises virtual machines to determine the optimal Azure cloud topology. o Evaluate and recommend whether applications should be migrated as traditional Infrastructure-as-a-Service (IaaS) virtual machines or refactored into cloud-native Azure resources (such as App Services, Azure SQL, or container instances) to maximize scalability and cost-efficiency. o Provide technical guidance to developers regarding cloud deployment pathways, access control configurations, and performance optimization on Azure. - Cloud Security, Identity, &amp; Monitoring: o Manage cloud governance, object lifecycles, and secure identity mapping through Azure Active Directory (Azure AD / Entra ID). o Configure comprehensive observability setups using Azure Monitor and Log Analytics to establish proactive system alerts, log analysis, and performance tracking. o Implement infrastructure hardening, security controls, and operational best practices across all deployed cloud frameworks.<br> Qualifications/special skills<br>A bachelor's degree in Computer Science, Computer Engineering, Information Technology, Cloud Engineering, System Administration, or related technical fields is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 5 years of professional experience in system administration, IT infrastructure operations, or cloud platforms architecture is required. Demonstrated hands-on experience deploying, administering, and monitoring production cloud environments using Microsoft Azure is required. Proven experience building automated CI/CD pipelines and developing infrastructure deployments utilizing Infrastructure as Code tools (Terraform, Bicep, or ARM Templates) is required. Proven experience collaborating directly with software development teams to extract application performance metrics, translate software requirements into infrastructure specifications, and plan application modernization strategies is required. Solid technical proficiency in scripting with PowerShell and configuring core infrastructure services, including Windows Server, Linux, and Azure Active Directory, is required. Excellent analytical, problem-solving, and communication skills are required. Practical technical experience supporting or executing system migrations from on-premises hypervisors (specifically Proxmox VE or VMware) to public cloud environments (Microsoft Azure) is highly desirable. Official Microsoft certifications (e.g., Azure Administrator Associate, Azure DevOps Engineer Expert, or Azure Solutions Architect Expert) are highly desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English is required and knowledge of Arabic is desirable. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>