SD Group jobs

Job Details <br> <br>We are recruiting for one of our clients a Cash Van Sales Representative to join their growing healthy bakery and specialty food products business and support the expansion of their products across retail outlets and business customers. <br> <br>The role combines sales, delivery, customer relationship management, cash collection, and market development. The successful candidate will be responsible for selling products directly, developing new customer accounts, maintaining existing relationships, ensuring proper stock handling, and accurately collecting and reconciling customer payments. <br> <br>Required Education <br> <br>BS in Nutritional Sciences, Sales & Marketing, or Business Management <br> <br>Required Experience & Certificates <br> <br>- Previous experience in cash van sales, FMCG sales, food distribution, retail sales, or route sales is strongly preferred. <br>- Good knowledge of the local market and retail outlets. <br>- Strong communication, negotiation, and customer-service skills. <br>- Ability to develop new business and work independently in the field. <br>- Reliable, organized, and comfortable handling cash and stock. <br>- Valid driving license (Public Valid License). <br>- Basic ability to use WhatsApp, mobile applications, and simple sales reports. <br>- Experience in bakery, healthy food, FMCG, or food distribution is a must. <br>Tasks and Duties <br>- Visit assigned customers and sales areas according to a planned route. <br>- Sell products directly and achieve daily/weekly sales targets. <br>- Develop new customers, including supermarkets, gyms, cafés, health stores, and other relevant outlets. <br>- Maintain strong relationships with existing customers and encourage repeat orders. <br>- Ensure products are properly displayed, rotated, and presented at customer locations where applicable. <br>- Collect cash payments and issue/maintain accurate sales and collection records. <br>- Reconcile daily sales, cash collections, stock issued, returned goods, and remaining stock. <br>- Monitor product expiry dates and ensure proper stock rotation. <br>- Report customer feedback, competitor activity, pricing observations, and market opportunities. <br>- Coordinate with production and management regarding stock requirements and customer demand. <br>- Maintain the cleanliness and proper condition of the assigned vehicle and products during transportation

Job Summary <br> <br>The Sales Manager is responsible for leading the company's sales operations across Zambia, driving revenue growth, expanding market presence, and strengthening relationships with wholesalers, retailers, supermarkets, pharmacies, beauty stores, and other distribution partners. The role involves managing the sales team, developing sales strategies, achieving sales targets, identifying new business opportunities, and ensuring excellent customer service while maintaining strong brand representation. <br> <br>Key Responsibilities <br> <br>Sales Strategy & Business Development <br> <br>Develop and implement effective sales strategies to achieve company revenue and profitability targets. <br>Identify new business opportunities, distributors, wholesalers, retailers, and key accounts. <br>Expand the company's market share in perfumes and cosmetics across Zambia. <br>Conduct market research to identify customer needs, competitor activities, and market trends. <br>Develop annual and monthly sales plans and forecasts. <br>Sales Management <br> <br>Lead, coach, motivate, and monitor the sales team to achieve sales objectives. <br>Set individual sales targets and KPIs for sales representatives. <br>Conduct regular field visits with the sales team to support customer acquisition and retention. <br>Monitor daily sales performance and prepare weekly and monthly sales reports. <br>Ensure timely collection of payments from customers in coordination with the finance department. <br>Customer Relationship Management <br> <br>Build and maintain strong relationships with key customers, distributors, and retail partners. <br>Negotiate commercial agreements, pricing, and promotional activities. <br>Resolve customer complaints professionally and ensure high customer satisfaction. <br>Maintain long-term partnerships with strategic clients. <br>Distribution & Trade Marketing <br> <br>Ensure proper product availability and distribution coverage across all assigned territories. <br>Coordinate promotional campaigns with the marketing department. <br>Monitor merchandising standards and product visibility at retail outlets. <br>Recommend promotional activities to increase sales and brand awareness. <br>Inventory & Operations <br> <br>Coordinate with the warehouse and supply chain teams to ensure product availability. <br>Monitor stock levels and recommend replenishment plans. <br>Assist in demand forecasting and inventory planning. <br>Reporting & Performance Analysis <br> <br>Analyze sales data and market performance. <br>Prepare sales forecasts, budgets, and business reports. <br>Monitor competitor pricing and promotional activities. <br>Present regular performance reports to senior management. <br>Qualifications <br> <br>Bachelor's Degree in Business Administration, Marketing, Sales, or a related field. <br>MBA is an advantage. <br>Experience <br> <br>Minimum 5-7 years of sales experience, preferably in perfumes, cosmetics, FMCG, or consumer goods. <br>At least 3 years in a supervisory or managerial sales role. <br>Experience working with distributors, wholesalers, pharmacies, and retail networks. <br>Experience in the African (Zambian) market is highly preferred. <br>Required Skills <br> <br>Strong leadership and team management skills. <br>Excellent negotiation and communication abilities. <br>Proven ability to achieve and exceed sales targets. <br>Strong analytical and problem-solving skills. <br>Customer relationship management skills. <br>Sales forecasting and reporting. <br>Market analysis and business development. <br>Time management and organizational skills. <br>Proficiency in Microsoft Office (Excel, PowerPoint, Word). <br>Experience using ERP/CRM systems is an advantage