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About the job Financial Analyst <br> <br><strong>Job Responsibilities: </strong><br><ul><li>Collecting and analyzing data for companys operational costs (operation orders)</li></ul><ul><li>Setting, Developing and analyzing standard costs depending on feedback.</li></ul><ul><li>Establishing costs allocation for all business processes such as materials, labor and other administration costs,</li></ul><ul><li>Manage and coordinate the key financial measures (revenue, gross profit, expense, profit and cash), and also advise on cost reducing techniques</li></ul><ul><li>Check costs, allocations assigned with Trial balance to ensure accuracy of his/her recordings.</li></ul><ul><li>comparing the company's performance across different periods to gain insights into its financial health</li></ul><ul><li>Track receivables, follow up customer collections, report discrepancies</li></ul><ul><li>Preparing control reports and presenting their findings to management</li></ul><ul><li>Coordinating with warehouse, purchasing and sales staff to manage inventory levels, forecasting supply needs based on trends and demand patterns</li></ul><ul><li>Processing and documenting, invoicing damaged inventory and coordinating repairs or disposal</li></ul><ul><li>Using inventory management software and systems to track and analyze inventory trends and performance</li></ul><ul><li>Assist in the preparation of financial reports</li></ul><ul><li>Master data creation for Profit centers and Cost centers on ERP SAP system</li></ul><br><strong>Job Requirements:</strong><br>Bachelors degree in finance, accounting, or a related field.<br><ul><li>1 - 3 years of experience in accounting or finance.</li><li>Strong analytical skills.</li><li>Proficiency in Excel/Sheets and PowerPoint.</li><li>One to three years of experience in financial analysis, financial modeling, is preferred.</li><li>Proficiency in using SAP is preferred.</li></ul><br> </div>
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Müller's Solutions is looking for a passionate <strong>ServiceNow Business Analyst</strong> to join our talented team. In this critical role, you will act as a bridge between business stakeholders and the technical team, ensuring that the implemented ServiceNow solutions effectively meet business needs and drive operational excellence.<br><strong>Key Responsibilities:</strong><br><ul><li>Collaborate with stakeholders to gather, analyze, and document business requirements related to ServiceNow implementations.</li><li>Conduct process analysis and mapping to identify opportunities for improvement within ServiceNow.</li><li>Translate business requirements into functional specifications for the technical team.</li><li>Facilitate workshops and meetings to interface with users and gather feedback on ServiceNow solutions.</li><li>Assist in the development of test cases and conduct user acceptance testing (UAT) to validate solutions.</li><li>Provide support and training to users to promote understanding of ServiceNow functionalities.</li><li>Monitor and analyze metrics to recommend improvements and enhancements to existing processes.</li></ul><br><strong>Requirements</strong><br><strong>Requirements:</strong><br><ul><li>Bachelor's degree in Business Administration, Information Technology, or related field.</li><li>Minimum 3 years of experience as a Business Analyst, preferably in IT service management or ServiceNow projects.</li><li>Strong understanding of ServiceNow functionality and its applications within business processes.</li><li>Excellent analytical skills with a focus on identifying and addressing business needs.</li><li>Proficient with process mapping tools and techniques.</li><li>Exceptional communication and interpersonal skills to engage effectively with both technical and non-technical stakeholders.</li><li>Ability to work collaboratively and manage multiple priorities in a fast-paced environment.</li><li>Knowledge of ITIL practices and relevant ServiceNow certifications are a plus.</li></ul><br><strong>Benefits</strong><br>Why Join Us:<br>Opportunity to work with a talented and passionate team.<br>Competitive salary and benefits package.<br>Exciting projects and innovative work environment.<br> </div>
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<b>Job Description</b><br>You are about to apply for a certified Top Employer 2026 <br> <br> Ready to be part of one of the Market Leaders in Egypt? Apply now <br> <br> Raya Smart Buildings: one of Raya's subsidiaries is hiring a <b>Senior Accounting</b> <br> <br> Role Description: <br> <ul> <li> Maintain and oversee all accounting activities, including general ledger, accounts payable/receivable, bank reconciliations, and payroll. </li> <li> Oversee accounting for charging revenue (pay-per-use, subscription, roaming agreements / Review contracts and determine appropriate revenue treatment </li> <li> Ensure compliance with local accounting standards, tax regulations, and internal policies. Prepare documentation for audits and liaise with auditors. </li> <li> Monitor cash flow, manage working capital, and oversee payments and collections. </li> <li> Process vendor invoices, and operational costs, and ensure accurate and timely payments while maintaining internal controls. </li> <li> Perform bank reconciliations daily/ weekly to ensure all receipts and payments are accounted for. Reconcile AR and AP balances monthly to confirm ledger accuracy. </li> <li> Ensure accurate costing and asset tagging </li> </ul><br><b>Skills Description</b><br><ul> <li> From 3 to 5 years of experience </li> <li> Bachelor's degree in Accounting </li> <li>Experience with Accounting software</li> <li>Basic understanding of Financial Statments and accounting principles</li> <li>Proven experience in a collection, accounts receivable, AP financial role</li> <li>Strong attention to detail with strong Organizational Skills</li> <li>Effective Verbal and written communication skills</li> <li>Excellent communication and Negotiation skills</li> <li>Proficient in Microsoft Excel and other productivity tool</li> </ul><br><b>Job Details</b><br>Job Title<br> <br>Senior Executive (Accounting)<br>Job Country<br> <br>Egypt<br>Job City<br> <br>6th of October<br>Job Role<br> <br>Accounting/Banking/Finance<br>Employment Status<br> <br>Full time<br>Employment Type<br> <br>Employee<br><b>Preferred Candidate</b><br>Career Level<br> <br>Senior Executive<br>Residence Location<br> <br>Egypt<br>Candidate Nationality<br> <br>Egypt<br><b>Raya Holding for Financial Investments</b><br> <br> Investment, Securities & Funds Egypt 500 employees or more +123.1.234.567 https://rayacorp.com/ <br>Raya Holding for Financial Investments, a leading investment conglomerate, was established in 1999 in Egypt with a vision to be a market leader and to grow into a solid financial conglomerate with multifaceted operations. Headquartered in Cairo, Egypt, Raya Holding is managing a diversified investment portfolio of 13 lines of business in the various industries of e-payment, information technology, contact center, smart buildings, consumer electronics, food and beverage, land transport, PET remanufacturing and FMCG. Raya Holding is listed in the Egyptian Exchange (EGX) since 2005, while the company empowers more than 12,000 proficient employees, accommodating to a wide international customer base from offices based in Egypt, Saudi Arabia, UAE, Qatar, Poland, Nigeria and Tanzania. Raya's Lines of Business include: Aman for e-payments, Aman for Financial Services, Ostool, Raya Customer Experience, Raya Foods, Raya Information Technology, Raya Food Trading, Raya Restaurants, Raya Smart Buildings, Raya Trade, Raya Auto and Haier - Raya Electric. <br><b>Similar Jobs</b><br>See All<br> </div>
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<b>Job Description</b><b>Overview</b><p>You will be working closely with regional win work/technical leads and business development & the engagement team across AtkinsRéalis and the wider organisation to produce compelling bids. As a member of the central Bid Management team, you will also be responsible for contributing to the continuous improvement of the win-work capability (people, processes, tools, information, and governance).</p><br><b>Your role</b><ul><li>Implement and facilitate capture planning process.</li><li>Facilitate kick off workshops and Go/No Go call.</li><li>Facilitate win theme sessions and supporting strategies.</li><li>Initiate and drive Go No Go calls and risk cat tool.</li><li>Portal Management (CRM tools) and Review procurement documents and attachments.</li><li>Create and maintain a Bid/ Proposal Management Plan.</li><li>Develop compliance matrix, storyboard templates and allocate bid deliverables.</li><li>Review / approve response for standard prequalification questions.</li><li>Check PQQ responses from JV partners (if applicable).</li><li>Graphics co-ordination, (colour schemes; word templates; document covers and dividers; images / photos; graphics / charts / graphs (where applicable) and Graphics approval, activity led by Bid Coordinator.</li><li>Work involves knowledgeable application of quality control as well as standard procedures and criteria to the coordination of proposals which are of critical importance to the firm.</li><li>Assist in the development of preparation for Stage-gate reviews – and facilitate bid go/no-go decision.</li><li>Support development of CVs.</li><li>Work with the Business Development & Engagement team to schedule & coordinate communications activities necessary to identify customer issues, hot buttons and the associated win themes and win strategy statements. Occasionally contact upper management for required signatures.</li><li>Support the production of case studies / evidence scenarios. Final <b>quality review</b> of documents, post-formatting and after Bid Coordinator proof read/ sense check.</li><li>Final <b>proofread / compliance check</b> of tender documents.</li><li>Lead, review, approve and disseminate <b>Lessons Learnt</b> feedback – Proposal Manager to lead the session with support from the Bid Co-ordinator.</li><li>Support response to<b> Client Queries.</b></li><li>Support preparation for <b>client interviews / presentations</b>.</li></ul><b>About you</b><ul><li>Excellent verbal and written communication skills.</li><li><b>Must be fluent in French </b></li><li>Relationship building.</li><li>Ability to multi-task and manage several projects at once.</li><li>Attention to detail.</li><li>Collaborative approach.</li><li>Time management skills.</li><li>Enthusiastic, initiative and the confidence to start things from scratch.</li><li>Confident using digital tools and learning new ones</li><li>Promote the use of AtkinsRéalis’ work winning processes and tools</li><li>In-still a culture where others share knowledge, insights and learning.</li><li>Fluent French and English speaker</li><li>Strong communicator with strong grammar, spelling, composition, and proofreading abilities.</li><li>Able to evaluate, monitor and present ideas and data</li><li>Analytical with solid organisational skills, scheduling and prioritising activities</li><li>A flexible but methodical approach to supporting bids</li><li>Computer skills required and proficiency with Microsoft Office Suite, Adobe Creative Suite, CRM, and other software programs</li><li>Comfortable and effective when working across all levels of an organisation.</li><li>Make sound decisions, but also works with other stakeholders (e.g., sales lead, capture lead, PM) to gain buy-in.</li></ul><b>Reward & benefits</b><p>This includes:</p><br><ul><li><span>Comprehensive life insurance coverage.</span></li><li><span>Premium medical insurance for you and your dependents.</span></li><li><span>Generous annual leave balance.</span></li><li><span>Flexible and hybrid work solutions.</span></li><li><span>Remote work opportunities outside of country.</span></li><li><span>Company gratuity scheme.</span></li><li><span>Discretionary bonus program.</span></li><li><span> Relocation assistance.</span></li><li><span>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.</span></li><li><span>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</span></li></ul><b>About AtkinsRéalis</b><p>We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.</p><br><p>Find out more. </p><br><b>Worker Type</b>Employee<b>Job Type</b>Regular<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. </i></span></p><br> </div>
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<p><b>JLL empowers you to shape a brighter way</b>. </p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><br><p><b>About</b><b>JLL </b> </p><br><p>We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 105,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. </p><br><p>Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we’re honored to be recognized with awards for our success by organizations both globally and locally. </p><br><p><span>Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation and succeed together. </span></p><br><p><span>If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements below. We’re interested in getting to know you and what you bring to the table! </span></p><br><p><b>Role Purpose:</b> </p><br><p>We are currently seeking a highly skilled and motivated <b>Senior Planning Engineer</b> to join our PDS team in Egypt. This role will be responsible for the project controls of running contracts of a mixed-used development. The Project Controls Manager will collaborate closely with a multidisciplinary team and play a key role in driving successful project delivery.</p><br><p><b>Key Responsibilities:</b></p><br><p>· Maintain schedule baselines and implement performance monitoring mechanisms.</p><br><p>· Lead the Project Controls team to collaborate with the Project Manager, supervision consultants, and main contractors to review progress reports.</p><br><p>· Monitor on-site progress and verify contractor-submitted reports.</p><br><p>· Lead the Project Controls team in schedule-related meetings and associated processes.</p><br><p>· Review project status with Project Management team and recommend corrective actions.</p><br><p>· Ensure integration of sub-schedules from all project parties.</p><br><p>· Review and comment on contractor-submitted EOT (Extension of Time) claims.</p><br><p>· Analyze time impact of scope changes or variations requested by client or contractor.</p><br><p>· Track and report progress against baseline schedule, monitor risks and opportunities, and develop mitigation scenarios.</p><br><p>· Report on schedule progress using metrics like EV (Earned Value) and PV (Planned Value).</p><br><p>· Prepare periodic progress reports and attend progress meetings.</p><br><p>· Drafting progress-related correspondence.</p><br><p>· Produce schedule-related KPIs as required by the project.</p><br><p>· Manage effective communication of cost and schedule responsibilities to all project functions.</p><br><p><b>Previous experience may include, but not be limited to:</b></p><br><p>· Bachelor's Degree in Civil Engineering, Architecture, or Construction Management.</p><br><p>· + 5 years of relevant experience in project planning and scheduling.</p><br><p>· Proficiency in Primavera P6 software.</p><br><p>· PMC (Project Management Consultancy) experience is highly advantageous.</p><br><p><b>Skills to include:</b> </p><br><ul><li>Excellent analytical, problem-solving, and decision-making skills.</li><li>Ability to Use a clear, systematic approach to solving complex issues and to communicate solutions in an effective, efficient, high-level manner.</li><li>Strong attention to detail and ability to manage multiple tasks simultaneously.</li><li>Ability to collaborate effectively in a multidisciplinary team environment.</li><li>Good organizational and time management skills.</li></ul><p>· Excellent written and verbal communication skills in English and Arabic.</p><br><p><b>Preferred Location:</b></p><br><p><span>· </span>Cairo</p><br><p><b>What you can expect from us</b> </p><br><p>We succeed together and<span><span> believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.</span></span> </p><br><p>Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay. </p><br><p>We can’t wait to see where your ambitions take you at JLL. Apply today! </p><br><p>Apply quoting reference <b>[JOB NUMBER]</b> at jll.com/careers. </p><br><p><b>Location: </b></p><br>On-site –Cairo, EGY<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our<span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our<span>Contact Us</span> page > I want to work for JLL.</p><br> </div>
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<p><em><strong>Envision Employment Solutions</strong></em><em> is currently looking for a </em><em><strong>Fraud Operations Manager</strong></em><em> for one of our partners, a leading Digital Bank!</em></p><br><p><strong>THE ROLE</strong></p><br><p>You run the first line against fraud. Every rule based alert, and every customer who reports a transaction they do not recognize, comes to the team you lead, and how accurately they close or escalate it decides whether fraud is stopped or let through. You do it while protecting the one thing that makes detection work: analysts act on alerts without ever seeing the rule logic behind them.</p><br><p><strong>WHAT YOU’LL DO</strong></p><br><ul><li>Run the processing of rule based L1 fraud alerts, ensuring each one is accurately closed or escalated</li><li>Oversee the intake of customer reported fraud and unrecognized transaction disputes</li><li>Make sure L2 cases are documented and routed to the Anti-Fraud Risk Unit with complete case files</li><li>Hold strict information separation, so analysts act on alerts without visibility of the fraud rule logic</li><li>Monitor team productivity, quality and SLA adherence, and coach against the standard</li><li>Work with the Fraud Investigation Manager, the Anti-Fraud Risk Unit and technology to keep first line controls sharp</li></ul><p><strong>WHAT WE’RE LOOKING FOR</strong></p><br><ul><li>5 to 8 years in fraud operations within a bank or fintech</li><li>A solid grasp of fraud typologies, alert triage and escalation frameworks</li><li>Experience managing first line fraud teams with clear controls awareness</li><li>Familiarity with fraud management systems and alert workflow tools</li><li>A strong instinct for control integrity, and why analysts must never see the detection logic</li></ul><p><strong>YOU’LL THRIVE HERE IF YOU</strong></p><br><ul><li>You believe the integrity of the detection logic is worth protecting even when it slows a case down</li><li>You can tell a real fraud pattern from noise, and you teach your team to as well</li><li>You treat every false closure as a gap to fix, not a number to accept</li><li>You want to build the first line that stops fraud before a customer ever feels it</li></ul> </div>
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<p><em><strong>Envision Employment Solutions</strong></em><em> is currently looking for a </em><em><strong>Card & Payment Operations Manager</strong></em><em> for one of our partners, a leading Digital Bank!</em></p><br><p><strong>THE ROLE</strong></p><br><p>You make sure the money moves and the numbers add up. Every card the digital bank issues, every payment it processes, every dispute and chargeback runs through the operation you lead, and one mistake here is one a customer feels immediately. In a bank built for everyday money, you own the machinery that must work every single time.</p><br><p><strong>WHAT YOU’LL DO</strong></p><br><ul><li>Oversee card operations end to end, from issuance and lifecycle management to customer request fulfilment</li><li>Run payment operations, including transaction processing, exception handling, reconciliation, disputes, chargebacks and payment recovery</li><li>Lead the card and payment operations analysts to SLAs, procedures and quality standards, and review the escalated high risk, fraud related and customer impacting cases yourself</li><li>Hold the operation to Visa and Mastercard scheme rules, payment network requirements, regulatory obligations and internal controls</li><li>Investigate the root cause of recurring issues and put corrective actions and automation in place</li><li>Coordinate with technology, fraud, compliance and external partners to keep service delivery and reconciliation clean</li></ul><p><strong>WHAT WE’RE LOOKING FOR</strong></p><br><ul><li>5 to 8 years in card or payment operations within a bank or fintech</li><li>Strong command of card scheme rules, and the payment rails beneath them</li><li>Hands on experience running chargeback and dispute resolution</li><li>Familiarity with core banking and card management systems</li><li>A strong operational risk awareness and control mindset</li></ul><p><strong>YOU’LL THRIVE HERE IF YOU</strong></p><br><ul><li>You believe an operation that works quietly every time beats one that impresses when it is watched</li><li>You’d rather fix the root cause of a recurring exception than reconcile it again next month</li><li>You read a scheme rule as an operational control, not a formality</li><li>You feel a failed transaction the way the customer does</li></ul> </div>
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<p><em><strong>Envision Employment Solutions</strong></em><em> is currently looking for a </em><em><strong>FinCrime Operations Manager</strong></em><em> for one of our partners, a leading Digital Bank!</em></p><br><p><strong>THE ROLE</strong></p><br><p>You run the operation that keeps financial crime out of the bank. The team that checks who a customer is, watches how their money moves and gathers the evidence when something looks wrong is yours to lead, and where the line sits between what your team clears and what goes to Compliance is yours to hold. </p><br><p><strong>WHAT YOU’LL DO</strong></p><br><ul><li>Manage and develop the L1 fincrime operations analyst team</li><li>Oversee CDD and EDD workflows, holding the quality and completeness of every check</li><li>Own the escalation framework for flagged cases to Compliance, and hold the line on where operations ends and Compliance decides</li><li>Monitor transaction monitoring alert triage and the quality of its outcomes</li><li>Keep every fincrime process aligned to regulatory requirements and internal policy, and report operational performance to the Fraud and Fincrime Operations Director</li><li>Serve as the operational liaison to Compliance, and work with them on process and policy improvement</li></ul><p><strong>WHAT WE’RE LOOKING FOR</strong></p><br><ul><li>6 to 10 years in AML or finCrime operations, compliance or KYC within a bank or fintech</li><li>Strong knowledge of CDD and EDD requirements, transaction monitoring and AML red flags</li><li>Proven experience managing or leading operations teams in a regulated environment</li><li>A deep understanding of case escalation protocols and the boundary of Compliance decisions</li><li>Familiarity with finCrime technology platforms and alert management tools</li></ul><p><strong>YOU’LL THRIVE HERE IF YOU</strong></p><br><ul><li>You know exactly where operations end and a Compliance decision begins, and you never blur it</li><li>You’d rather escalate a borderline case than let it pass because the queue is full</li><li>You treat a CDD or EDD file as evidence, complete or not done</li><li>You can turn a pattern of alerts into a process change, not just a clear queue</li></ul> </div>
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<p><em><strong>Envision Employment Solutions</strong></em><em> is currently looking for a </em><em><strong>Complaints Handling Unit Manager</strong></em><em> for one of our partners, a leading Digital Bank!</em></p><br><p><strong>THE ROLE</strong></p><br><p>You own how the digital bank puts things right. When a customer complaints, the process that resolves it fairly and on time is yours, and so is the harder job of finding why the complaint happened and fixing it at the source. In a bank the regulator watches closely, you are the one who keeps the digital bank honest with its customers and defensible with the CBE.</p><br><p><strong>WHAT YOU’LL DO</strong></p><br><ul><li>Own complaint handling end to end, from intake and investigation through to fair, timely resolution</li><li>Hold the function to CBE consumer protection regulations and the applicable complaint handling frameworks</li><li>Manage regulatory escalations and coordinate the digital bank’s formal responses to official complaints</li><li>Analyze complaint trends, run root cause analysis and drive remediation across the business units that caused them</li><li>Report complaint trends, resolution times and regulatory exposure to leadership with the details they can act on</li><li>Coach and manage the Complaints Handling Analysts to meet quality and timeliness targets</li></ul><p><strong>WHAT WE’RE LOOKING FOR</strong></p><br><ul><li>5 to 8 years in complaints management or customer operations in a regulated financial institution</li><li>Strong knowledge of CBE consumer protection regulations and complaint handling frameworks</li><li>Experience managing regulatory interactions and formal complaint responses</li><li>The analytical skill to identify trends and turn them into root cause remediation</li><li>High attention to detail and strong written communication</li></ul><p><strong>YOU’LL THRIVE HERE IF YOU</strong></p><br><ul><li>You believe a complaint is a gift, because it tells you exactly what to fix</li><li>You’d rather remove the cause than resolve the same complaint twice</li><li>You hold fairness and timeliness together, never one at the cost of the other</li><li>You want to build the function that keeps a bank honest with its customers</li></ul> </div>
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<p><em><strong>Envision Employment Solutions</strong></em><em> is currently looking for a </em><strong>Customer Care Manager </strong><em>for one of our partners, a leading Digital Bank!</em></p><br><p><strong>THE ROLE</strong></p><br><p>You run the front line. When a customer messages or calls the digital bank, the team you lead is who answers, and whether their problem is solved in one contact or handed cleanly to a specialist comes down to how well you have built and coached that team. In a bank people are meant to belong to, you are the human proof that the digital bank is there when it matters.</p><br><p><strong>WHAT YOU’LL DO</strong></p><br><ul><li>Run daily support operations across chat and phone, with real time queue monitoring and shift coverage that holds through peaks, incidents, outages and campaigns</li><li>Lead the customer support analysts to hit service levels, quality standards and first contact resolution, coaching them through regular QA sampling and structured feedback</li><li>Hold every interaction to the SOPs and the knowledge base, and make sure cases needing investigation are logged and routed correctly</li><li>Track open cases, aged tickets, handoffs and follow up until each one is closed, so nothing ever goes quiet on a customer</li><li>Escalate fraud, payments, complaints, vulnerable customer and high risk cases cleanly to the right specialists, from the Complaints Handling Unit to the anti fraud risk unit and Compliance</li><li>Build the training material and the coaching that lifts customer satisfaction and first contact resolution as the team scales</li></ul><p><strong>WHAT WE’RE LOOKING FOR</strong></p><br><ul><li>5 to 7 years in customer support, including leading or supervising a team, in a regulated financial services or fintech environment</li><li>A track record lifting customer satisfaction, first contact resolution and service levels across chat and phone using CRM and support tooling</li><li>The judgement to know which cases resolve at first contact and which must go to a specialist</li><li>A structured approach to QA sampling, coaching and building knowledge bases and standard operating procedures</li><li>Exposure to financial crime, payment disputes or complaint handling workflows is valuable, not essential</li></ul><p><strong>YOU’LL THRIVE HERE IF YOU</strong></p><br><ul><li>You believe a customer’s problem solved in one contact is worth more than ten polished replies</li><li>You’d rather fix the reason cases escalate than clear the queue and move on</li><li>You coach in the moment, because the team is only as good as its last hard call</li><li>You want to build the front line a bank is judged by</li></ul> </div>
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<b>Job Description</b><b>Worker Type</b>Employee<b>Job Type</b>Regular<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. </i></span></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Job Description</b><span>Overview</span><span>Your role</span><ul><li>Lead BIM modelling for large-scale buildings projects</li><li>Ensure compliance with technical and BIM standards</li><li>Coordination of MEP work </li></ul> <span>About you</span><ul><li>8 to 10 years of experience in Mechanical design using BIM (PHE)</li><li>Bachelor's degree in Mechanical Engineering or related field</li><li>Proficiency in Revit, Navisworks, AutoCAD</li></ul><span>Rewards & benefits</span><p>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.</p><br><p>This includes:</p><br><ul><li>Comprehensive life insurance coverage</li><li>Medical insurance for you and your dependents</li><li>Annual leave balance in accordance with local labour law</li><li>Flexible and hybrid work solutions</li><li>Opportunity for local and global internal transfers</li><li>Company gratuity scheme</li><li>Discretionary bonus program</li><li>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition</li></ul><p>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</p><br><span>About AtkinsRéalis</span><p>We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.</p><br><p>Find out more.</p><br><b>Worker Type</b>Employee<b>Job Type</b>Regular<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. </i></span></p><br> </div>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.</p>
<h4>What you will do</h4>
<ul>
<li>Has a working knowledge of Four Seasons cultural and core standards, policies, and standard operating procedures</li>
<li>Has a solid knowledge and understanding of F&B operations, food & beverage service, cost control, labour control, maintenance, merchandising, and accounting</li>
<li>Is a good “judge” of people, quickly understands the environment and coaches others to improve long-term outcomes</li>
<li>Has good business acumen, a strong work ethic and people-management and facilitation skills</li>
<li>Has strong leadership and interpersonal skills, is able to prioritize and adapt to the changing needs of the operation</li>
<li>Has proven ability to manage multiple priorities with lean resources while delivering high-quality results</li>
<li>Has the ability to operate computer equipment and other food & beverage computer systems</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>Assists with the service of food and beverages to guests</li>
<li>Assists with the cleaning of operational areas</li>
<li>Supports and implements sustainable practices that create a positive impact on people and the planet</li>
<li>Maintains cleanliness and condition of all meetings and events function space according to maintenance programs and plans</li>
<li>Retrieves meeting materials, props, crates, and boxes from the hotel’s receiving area and stores them safely and securely</li>
<li>Organizes work assignments, makes recommendations regarding training, performance evaluations, and discipline for servers; attends Event Order Meetings to ensure understanding and execution of client needs</li>
</ul>
<h4>What we offer:</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package</li>
<li>Excellent training and development opportunities</li>
<li>Employee discount for stays at any Four Seasons worldwide</li>
<li>Complimentary dry cleaning for employee uniforms</li>
<li>Complimentary employee meals</li>
</ul>
<h4>Schedule & Hours:</h4></p><p></p>
<p><h4>Position summary</h4>
<p>Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.</p>
<p>Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>
<p><h4>Position summary</h4>
<p>Supervise and coordinate activities of cooks and workers. Determine how food should be presented and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform food and beverage service staff of menu specials and out of stock menu items. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food products. Ensure the quality of the food items and notify manager if a product does not meet specifications.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p>
<p>Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualification</h4>
<p><strong>Education:</strong> Technical, trade, or vocational school degree.</p>
<p><strong>Related work experience:</strong> 4 to 6 years of related work experience.</p>
<p><strong>Supervisory experience:</strong> At least 2 years of supervisory experience.</p>
<p><strong>License or certification:</strong> None</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Inspect guest rooms, public areas, pool, etc. after being cleaned by housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of housekeeping, engineering, front office, and laundry. Document and resolve issues with discrepant rooms with the front desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company</p><p></p>
<p><h4>Position summary</h4>
<p>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – ensuring a safe workplace, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a</p><p></p>
<p><h4>Position summary</h4>
<p>Our utility cleaners play an important role in support of a number of vital hotel functions. At our hotels, these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager.</p>
<p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> No high school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> No related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – ensuring a safe workplace, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>