Academic Staff in Lebanon
210 Jobs Found
Lebanon - Mount Lebanon
<p><h4>Schedule</h4>
<p>Monday-Thursday, 1st shift, 10 hr shift (possible overtime as needed)</p>
<h4>About the role</h4>
<p>Weaver Nut Company is looking for a dependable and detail-oriented machine operator to join our production team. This position is responsible for operating and supporting an automated packaging line used to package snack and confectionery products into bags, pouches, and cases in our climate controlled SQF certified facility.</p>
<p>The machine operator will operate and support production and packaging equipment used to process, package, inspect, and prepare finished products. This role is important to keeping production running safely, efficiently, and in compliance with company quality and food safety standards.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Operate production and packaging equipment safely and efficiently.</li>
<li>Monitor equipment, product flow, and finished product quality throughout production.</li>
<li>Load and replenish product, packaging materials, and supplies as needed.</li>
<li>Perform routine quality checks to ensure products meet company standards.</li>
<li>Identify, remove, and report products that do not meet quality or food safety requirements.</li>
<li>Assist with equipment setup, product changeovers, and adjustments.</li>
<li>Perform troubleshooting and notify the appropriate team members when issues arise.</li>
<li>Follow all company safety, food safety, GMP, sanitation, and allergen control procedures.</li>
<li>Keep equipment and work areas clean, organized, and production-ready.</li>
<li>Complete required production, quality, downtime, and cleaning documentation accurately.</li>
<li>Communicate equipment issues, material needs, quality concerns, and safety concerns to supervisors, maintenance, and quality personnel.</li>
<li>Support efficient production, reduced downtime, and consistent, high-quality finished products.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Dependable attendance and a strong work ethic.</li>
<li>Prior machine operation experience.</li>
<li>Food manufacturing, snack, confectionery, or packaging experience is a plus.</li>
<li>Mechanical aptitude and willingness to learn automated packaging equipment.</li>
<li>Ability to follow written procedures, safety rules, and production instructions.</li>
<li>Strong attention to detail.</li>
<li>English reading, writing, and math skills.</li>
<li>Ability to work in a fast-paced, cool climate controlled production environment.</li>
<li>Ability to communicate clearly and work well with others.</li>
</ul>
<h4>Physical requirements</h4>
<ul>
<li>Ability to stand and walk for extended periods.</li>
<li>Ability to lift up to 60 lbs and handle product, packaging materials, cases, and machine components as needed.</li>
<li>Ability to bend, reach, climb steps/platforms, and work around production equipment.</li>
<li>Ability to work in a manufacturing environment with machinery, moving parts, noise, and food ingredients.</li>
</ul>
<h4>Experience</h4>
<p>Experience with any of the following is helpful but not required:</p>
<ul>
<li>VFFS baggers, premade pouch machines, multi-head scales, checkweighers, X-ray inspection systems, conveyors, case erectors, case sealers, robotic packaging systems, and/or printers.</li>
<li>SQF/GMP standards.</li>
</ul>
<h4>What we’re looking for</h4>
<p>We are looking for someone who is reliable, safety-focused, mechanically inclined, adaptable, and committed to producing high-quality products. The right candidate takes pride in their work, pays attention to details, and is willing to learn and grow with the company. Applicants must be able to pass a background check and drug screening.</p>
<h4>Company description</h4>
<p>Weaver Nut Company is a growing, family-run food manufacturer, importer, packager, and distributor serving customers since 1975. We produce and distribute candies, chocolates, confections, dried fruits, nuts, snacks, and bulk foods, and we continue to invest in better equipment, better processes, and dependable people who take pride in serving customers with quality, integrity, and enthusiasm.</p></p><p></p>
RecruitMe Plus
Lebanon - Beirut
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the job Data Security & Compliance Lead
<p><strong>Company Overview:</strong></p><br>
<p>Our client is a global Microsoft Cloud Solutions Partner delivering digital transformation, cybersecurity, data and managed services. The group is headquartered across the UAE (Dubai), with its largest and most technical team based in Lebanon, operations established in London over the past two years, and early-stage market entry underway in the US.</p><br>
<p><strong>Job Summary:</strong> </p><br>
<p>Our client is seeking a skilled Data Security & Compliance Specialist to lead the implementation of data security, classification, retention, and governance policies using Microsoft Purview for customers across the MEA region. The ideal candidate will have at least 4 years of focused experience in the data security field, including a minimum of 2 years of hands-on experience with Microsoft Purview, specifically in Data Loss Prevention, Data Classification, Cloud Access Security Broker, and governance capabilities such as retention policies, Insider Risk Management, and Records Management. </p><br>
<p>This role involves overseeing at least one team member, with potential for expanded leadership responsibilities. Strong expertise in Microsoft Purview is required, and experience with third-party data security solutions is highly valued, making this an excellent opportunity for professionals with a diverse security background. Familiarity with MDM & MAM solutions, particularly Microsoft Intune, as well as conditional access policies is a plus. This position offers a dynamic environment with opportunities for growth and leadership in the data security domain. </p><br>
<p><strong>Key Responsibilities</strong>:</p><br>
<p><strong>1. Data Security & Governance Implementation:</strong></p><br>
<ul><li> Design, implement, and optimize data security solutions using Microsoft Purview or other leading DLP and data governance tools.</li><li>Develop and enforce DLP, Insider Risk Management, DSPM for AI and CASB policies to prevent unauthorized data access and ensure compliance.</li><li>Implement data classification and labelling strategies to enhance data protection.</li><li>Define and manage data retention policies in alignment with regulatory and business requirements.</li><li>Deploy and manage AIP on-premises scanner to classify and protect on-premises data.</li><li>Integrate CASB with on-premises firewalls to strengthen security controls and enhance visibility into both cloud and on-premises environments.</li><li>Lead the implementation and configuration of Microsoft Priva and Microsoft Purview Data Map.</li><li>Ensure compliance with industry regulations such as GDPR, NCA, and ISO 27001.</li><li>Support Data Security Posture Management (DSPM) initiatives by assessing risks, monitoring data flows, and optimizing security policies to enhance data visibility, governance, and protection.</li><li>Build templates and automation for Data Security & Governance Implementation, ensuring consistency and efficiency in deployments.</li><li>Automate policy deployments and security configurations using available methods such as PowerShell, APIs, and Microsoft Security & Compliance tools.</li><li>Deploy MDM, MAM, and Conditional Access policies to address security gaps and enhance access controls.</li><li>Oversee the implementation of security-related projects, from initial scoping to post-deployment support, ensuring timely and budget-compliant execution.</li><li>Develop High-Level Designs (HLD) and Low-Level Designs (LLD) for project implementation, assess customer environments, and create RFIs and IRLs as needed.</li></ul>
<p><strong>2. Monitoring, Incident Response, and Optimization:</strong></p><br>
<ul><li> Monitor and respond to data security incidents, ensuring proper investigation and resolution.</li><li>Analyze data security risks and implement best practices to mitigate threats.</li><li>Optimize security policies and controls based on evolving business needs.</li></ul>
<p><strong>3. Team Supervision & Cross-Functional Collaboration:</strong></p><br>
<ul><li> Supervise at least two team members, with potential for increased leadership responsibilities.</li><li>Work closely with cross-functional teams and customers to align security policies with business objectives and ensure seamless implementation.</li><li>Collaborate with stakeholders to continuously enhance security posture and governance policies in response to evolving business needs.</li><li>Deliver end-user and administrator workshops to ensure proper understanding and adoption of data security, classification, governance policies, and compliance tools.</li></ul>
<p><strong>4. Documentation & Project Support:</strong></p><br>
<ul><li> Contribute to Scope of Work (SOW) and project scoping, defining clear deliverables and implementation roadmaps.</li><li>Develop and maintain implementation documentation, end-user guides, and administrative manuals to support technology adoption.</li><li>Ensure the availability and functionality of a technical test environment for internal testing and experimentation with new technologies, coordinating maintenance, updates, and enhancements as needed.</li></ul>
<p><strong>Qualifications & Experience:</strong></p><br>
<p><strong>Education:</strong></p><br>
<ul><li> Bachelor's degree in computer science, Information Technology, Cybersecurity, or a related field. </li></ul>
<p><strong>Experience:</strong></p><br>
<ul><li> Minimum of 4 years of experience in implementing data security, compliance, and governance solutions, with a strong focus on Microsoft Purview.</li><li>At least 2 years in a supervisory role, overseeing the implementation and delivery of data protection and compliance initiatives.</li><li>Hands-on experience implementing Microsoft Purview Information Protection solutions, including DLP, data classification, retention policies, and regulatory compliance.</li><li>Experience implementing data governance, risk management, and regulatory compliance requirements aligned with frameworks such as GDPR, NCA, and ISO 27001.</li><li>Extensive experience working with Microsoft Purview Compliance Portal, Insider Risk Management, eDiscovery, and Audit.</li><li>Experience with Microsoft Purview Data Loss Prevention (DLP) policies across Microsoft 365 services, including Teams, SharePoint, OneDrive, and Exchange Online.</li><li>Strong understanding of Microsoft Information Protection (MIP)for labeling, encryption, and rights management.</li><li>Familiarity with Microsoft Defender for Cloud Apps for data security monitoring and threat detection.</li><li>Knowledge of Microsoft Intune for Mobile Device Management (MDM) & Mobile Application Management (MAM)and how it integrates with Conditional Access policies for secure access control.</li><li>Ability to effectively communicate data protection strategies, compliance requirements, and risk management policies to both technical and non-technical stakeholders.</li></ul>
<p><strong>Certifications</strong>:</p><br>
<p><strong>Required Certifications:</strong></p><br>
<ul><li> GIAC Certified Data Protection or an equivalent certification.</li><li>Vendor certifications in DLP, Data Classification, Litigation Holds, or governance tools.</li><li>Preferred Certifications as below:</li><li>Microsoft Certified: Information Protection Administrator Associate (SC-400)</li><li>Cybersecurity Architect Expert (SC-100)</li></ul>
<p><strong>Skills:</strong></p><br>
<ul><li> Strong leadership and team management capabilities.</li><li>Excellent project management skills.</li><li>Knowledge in security solution design and architecture.</li><li>Proficiency in data security tools such as DLP, Data Classification, and CASB.</li><li>Strong analytical and problem-solving abilities, with attention to detail and the ability to work under pressure.</li><li>Effective communication and customer engagement skills.</li><li>Thorough understanding of quality assurance practices and methodologies.</li><li>Hands-on experience in implementing Microsoft Purview solutions.</li><li>Proven experience in configuring and troubleshooting security solutions.</li><li>Commitment to staying updated with emerging data security trends, risks, technologies, and best practices to enhance protection and compliance.</li></ul> <br>
<br> </div>
UN
Lebanon - Beirut
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>1- Reviewed and improved solar PV datasets for all project countries. 2- Updated solar PV datasets and GIS layers that integrate additional socio-economic datasets. 3- Geospatial analytical products, including thematic maps, statistical summaries, dashboards, and spatial analyses. 4- Inputs into the existing toolkit and platform covering all data processing, validation methodologies, assumptions, statistical procedures, and GIS workflows. 5- Comprehensive final technical report and presentation summarizing the methodology applied, improvements made to the datasets, analytical findings, limitations, and recommendations for future updates.<br> Work Location<br>Remotely<br> Expected duration<br>2 months<br> Duties and Responsibilities<br>Background The United Nations Economic and Social Commission for Western Asia (ESCWA) is implementing a project on “Improved mapping and monitoring of solar energy access for enhanced climate policy action and socio-economic resilience in ESCWA member States”. The project aims to enhance the capacities of government officials and policymakers working in statistics, energy, and GIS-active research centres on using digital and geospatial tools to map and monitor solar energy data, review data snapshots and baselines, and generate KPIs to strengthen data-driven analysis and improve evidence-based policymaking for climate action and socio-economic resilience. Objective The GIS and renewable energy data analyst would review the existing data sets on detected solar photovoltaic (PV) systems in Djibouti, Jordan, Lebanon, Syria, and Yemen; apply statistical analysis methods to improve the accuracy of the data sets; and add socio-economic GIS layers to the existing data sets to strengthen data-driven analysis and improve evidence-based policymaking for climate action and socio-economic resilience. Duties and responsibilities Under the overall supervision of the Leader of the Climate Change and Natural Resources Sustainability Cluster, the analyst will report directly to the Project Coordinator and be responsible for the following overall duties linked to the outcomes and outputs of the project document, namely: a) Review and assess the existing geospatial datasets of detected solar PV systems in Djibouti, Jordan, Lebanon, Syria, and Yemen to identify inconsistencies, data gaps, duplicates, quality issues, and potential sources of uncertainty. b) Conduct a comprehensive review of the existing solar PV geospatial datasets, including an assessment of data quality, completeness, spatial accuracy, attribute consistency, metadata availability, and reliability. c) Prepare a comprehensive final technical report and presentation summarizing the methodology applied, improvements made to the datasets, analytical findings, limitations, and recommendations for future updates.<br> Qualifications/special skills<br>A master’s degree in statistics, mathematics, GIS or related field is required. A first-level university degree with two additional years of relevant work experience may be accepted in lieu of the advanced university degree. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of five years of experience working on data analytics related to energy or renewable energy is required. Demonstrated professional experience working on energy datasets is required.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English. Knowledge of Arabic is desirable. Note: "Fluency" equals a rating of 'fluent' in all four areas (speak, read, write, and understand) and "Knowledge of" equals a rating of 'confident' in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
UN
Lebanon - Beirut
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>The work of the consultant will result in legal and regulatory inputs that support ESCWA’s work on the XB project related to competition-based market studies, business regulations, and market functioning. The consultant’s inputs will help strengthen the legal analysis, improve the clarity and policy relevance of related outputs, and support recommendations aimed at improving competition conditions and institutional arrangements.<br> Work Location<br>UN-House ESCWA<br> Expected duration<br>2 Months<br> Duties and Responsibilities<br>Background Promoting fair and competitive markets is a key driver of economic efficiency, private-sector development, and consumer welfare. Across the Arab region, markets are undergoing rapid transformation driven by diversification efforts, evolving regulatory frameworks, digitalization, and global supply-chain shifts. These developments have increased the need for rigorous legal, regulatory, and competition analysis to help governments identify market distortions, assess anti-competitive practices, and design effective, evidence-based policy interventions. Within this context, ESCWA supports member States in strengthening competition frameworks, improving market performance, and building institutional, legal, and analytical capacities for competition assessment and enforcement. The Competition and Consumer Policies portfolio in the Economic Governance and Planning Section combines regional policy development, country-level technical assistance, market studies, capacity-building, and knowledge products, often in close collaboration with national competition authorities and other public institutions. A key area of focus is the use of competition-based market studies to identify structural, behavioral, regulatory, and legal constraints affecting market performance. These studies serve as practical tools for diagnosing market failures, reviewing the adequacy of legal and institutional frameworks, supporting enforcement priorities, and guiding reforms that enhance efficiency, resilience, and consumer welfare. Within this broader regional mandate, ESCWA is currently supporting the Sultanate of Oman in strengthening competition conditions in priority economic sectors. The building materials sector, which is central to construction, infrastructure development, and industrial activity, has been identified as a strategic area for in-depth analysis. The sector plays a critical role in national development yet faces challenges related to market structure, supply chains, pricing dynamics, regulatory requirements, institutional arrangements, and potential anti-competitive practices. To respond to these needs, ESCWA seeks to engage a Legal Competition Consultant to support legal, regulatory, policy, and technical work under the Competition and Consumer Policies portfolio. The consultant will be assigned primarily to the Oman building materials market study and will contribute to legal assessments, competition law and policy analysis, review of regulatory and institutional frameworks, and the identification of legal or procedural constraints affecting market competition. The consultant may also provide support to other related competition-policy activities of the section, as required and in line with the needs of the assignment. Duties and Responsibilities Under the overall supervision of the Project Manager and Economic Affairs Officer, the Consultant will support the legal and regulatory analysis of ESCWA’s work on competition policy, market studies, and business regulation. The Consultant will primarily support the legal analysis of the XB project for Oman building materials sector, while also providing legal and regulatory inputs to related work on market functioning, competition, consumer protection, and business regulations, as required and within the scope of the assignment.<br> Qualifications/special skills<br>A Master's degree or equivalent in law, business law or related areas is required. A first-level university degree, in combination with qualifying experience, may be accepted in lieu of the advanced degree. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 4 years of experience in the fields of law, economics, business, or related field is required. Experience in contributing to analytical papers is required. Understanding of legal frameworks in business environments is desirable. Previous experience in working with international organizations is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. In addition, Arabic is a working language at ESCWA. For this position fluency in English and Arabic is required. Note: "Fluency" equals a rating of 'fluent' in all four areas (speak, read, write, and understand).<br> Additional Information<br>Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
Lebanon - Beirut
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong><br><strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p><strong><u>Scope of Position:</u></strong></p><br><p>The Spa Therapist is responsible to deliver professional massage therapy, body treatments, ensuring maximum efficiency, safety, and uncompromising attention to Guests & Members. They will provide courteous services to guests & members at all times, and have comprehensive knowledge and details of all spa treatments, products, facilities and services.</p><br><p><strong><u>Responsibilities:</u></strong></p><br><ul><li>Demonstrates a commitment to provide warm, anticipative service to exceed the needs and expectations of our discerning guests</li><li>Possess knowledge about all aspect of Movenpick treatments and the facility to ensure guests are provided with accurate information, and inquiries are responded to with complete details</li><li>Maintains cleanliness of the facilities and they are in peak sanitary conditions at all times</li><li>Performs all massage, body treatments, and aesthetic services as certified or trained to do so and as per Movenpick brand standards</li><li>Ensures individualized guest service through acknowledging and responding to needs and expectations</li><li>Reviews guest’s medical history/ waiver and all information ,prior to performing each treatment.</li><li>Maintains cleans and neat work environment at all times, ensuring equipment for body treatments and personal equipment in safe working order</li><li>Maintains proper supplies of professional products, towels, and other supplies in treatment rooms</li><li>Possess thorough knowledge about all aspect of spa’s operations including telephone usage, guest relations, retail sales, and spa services and facilities</li><li>Assists members and guests with the use of spa facilities (sauna, steam, salt room, etc.)</li><li>Works with related hotel departments to ensure efficiency in meeting guest needs</li><li>Contributes to the team environment by assisting spa colleagues in all areas</li><li>Participates in the orientation and training of all new/temporary colleagues assigned to Movenpick</li><li>Follows Occupational Health and Safety regulations</li><li>Perform other duties as and when required.</li></ul><br>Qualifications<br><br><ul><li>Minimum of two-year experience in spa industry or hospitality an asset.</li><li>Must possess outstanding guest service skills, professional presentation and sophisticated verbal and written communication skills.</li><li>Must be guest-oriented, have a vibrant personality, and radiate enthusiasm to assist people.</li><li>Proficient in English language (verbal and written) with a second or third language as an asset.</li><li>Must be able to handle a multitude of tasks in an intense, ever-changing environment.</li><li>Must be flexible in terms of working hours, and able to work with little or no supervision.</li></ul> </div>
Confidential
Lebanon - Beirut
<p><h4>Description</h4>
<p>Aspire Software is looking for a Technical Support Specialist to join our team in Lebanon.</p>
<p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p>
<h4>Role overview</h4>
<p>We are seeking a hands-on Technical Support Specialist (Level 1 / Level 2) to provide end-to-end technical support for a member management, dues collection, and dispatch platform used by trade unions across the United States. The application is built on a Microsoft Access front end installed on client systems, backed by a SQL Server database. This is a blended support and maintenance role: the work is primarily support-focused — diagnosing and resolving client-reported issues — but the successful candidate will be comfortable reading, modifying, and testing code (SQL, VBA, and legacy application logic) to resolve defects directly rather than simply triaging and escalating. The role replaces developer capacity on the team, so the emphasis is on bug fixes, issue resolution, and ongoing maintenance rather than net-new feature development.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Own client-reported issues end to end — from intake and triage through diagnosis, resolution, testing, and closure.</li>
<li>Provide both Level 1 (frontline troubleshooting) and Level 2 (deeper technical diagnosis and remediation) support.</li>
<li>Remotely access client systems (via remote desktop tools such as TeamViewer, AnyDesk, or Zoom) to investigate and resolve issues.</li>
<li>Diagnose and fix defects in the application, including reading and modifying VBA scripts, Access forms/queries/modules, and SQL Server objects (queries, stored procedures, views).</li>
<li>Write, modify, and test SQL to investigate data issues, correct records, and validate fixes against the SQL Server back end.</li>
<li>Troubleshoot application functionality, connectivity, configuration, and data-integrity problems in a Microsoft Access / SQL Server environment.</li>
<li>Reproduce reported bugs, identify root cause, implement fixes, and verify resolution before returning to the client.</li>
<li>Escalate genuinely complex or architectural issues to senior engineers, with clear documentation of steps taken and findings.</li>
<li>Document resolutions, maintain support logs, and contribute to the internal knowledge base to reduce recurrence.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>2–5 years of experience in IT technical support, application support, or a technical helpdesk role.</li>
<li>Fluency in English — strong written and verbal communication, sufficient for direct interaction with a North American client base.</li>
<li>Good SQL skills — able to read, write, modify, and test SQL queries against SQL Server (SELECT, joins, filtering, and basic data correction).</li>
<li>Ability to debug Microsoft applications and legacy tech stacks, including Microsoft Access and VBA scripting — able to read, understand, and modify existing code to resolve defects.</li>
<li>Strong understanding of Windows environments and desktop application troubleshooting.</li>
<li>Familiarity with remote access tools (e.g., TeamViewer, AnyDesk, Zoom) for supporting client systems.</li>
<li>Availability to work 9:00 AM – 5:00 PM EST, aligned to the North American client base.</li>
<li>Ability to work independently, manage a queue of issues, and follow escalation procedures.</li>
</ul>
<h4>Preferred skills</h4>
<ul>
<li>Experience supporting or maintaining Microsoft Access applications with a SQL Server back end.</li>
<li>Working knowledge of SQL Server administration concepts (stored procedures, views, indexing, backups).</li>
<li>Prior experience in a software support / bug-fix / maintenance capacity as opposed to pure feature development.</li>
<li>Exposure to membership, dues, dispatch, or association management software (or comparable line-of-business systems).</li>
<li>Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Fundamentals, or SQL-related credentials).</li>
</ul>
<h4>Soft skills</h4>
<ul>
<li>Problem-solving mindset with strong attention to detail and a focus on root-cause resolution.</li>
<li>Clear, professional, and patient communication with clients.</li>
<li>Ability to remain calm under pressure and manage multiple concurrent issues.</li>
<li>Self-directed and reliable when working remotely across time zones.</li>
</ul></p><p></p>
Confidential
Lebanon - Beirut
<p><h4>Description</h4>
<p>Aspire Software is looking for a Technical Support Specialist to join our team in Lebanon.</p>
<p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p>
<h4>Role overview</h4>
<p>We are seeking a hands-on Technical Support Specialist (Level 1 / Level 2) to provide end-to-end technical support for a member management, dues collection, and dispatch platform used by trade unions across the United States. The application is built on a Microsoft Access front end installed on client systems, backed by a SQL Server database. This is a blended support and maintenance role: the work is primarily support-focused — diagnosing and resolving client-reported issues — but the successful candidate will be comfortable reading, modifying, and testing code (SQL, VBA, and legacy application logic) to resolve defects directly rather than simply triaging and escalating. The role replaces developer capacity on the team, so the emphasis is on bug fixes, issue resolution, and ongoing maintenance rather than net-new feature development.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Own client-reported issues end to end — from intake and triage through diagnosis, resolution, testing, and closure.</li>
<li>Provide both Level 1 (frontline troubleshooting) and Level 2 (deeper technical diagnosis and remediation) support.</li>
<li>Remotely access client systems (via remote desktop tools such as TeamViewer, AnyDesk, or Zoom) to investigate and resolve issues.</li>
<li>Diagnose and fix defects in the application, including reading and modifying VBA scripts, Access forms/queries/modules, and SQL Server objects (queries, stored procedures, views).</li>
<li>Write, modify, and test SQL to investigate data issues, correct records, and validate fixes against the SQL Server back end.</li>
<li>Troubleshoot application functionality, connectivity, configuration, and data-integrity problems in a Microsoft Access / SQL Server environment.</li>
<li>Reproduce reported bugs, identify root cause, implement fixes, and verify resolution before returning to the client.</li>
<li>Escalate genuinely complex or architectural issues to senior engineers, with clear documentation of steps taken and findings.</li>
<li>Document resolutions, maintain support logs, and contribute to the internal knowledge base to reduce recurrence.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>2–5 years of experience in IT technical support, application support, or a technical helpdesk role.</li>
<li>Fluency in English — strong written and verbal communication, sufficient for direct interaction with a North American client base.</li>
<li>Good SQL skills — able to read, write, modify, and test SQL queries against SQL Server (SELECT, joins, filtering, and basic data correction).</li>
<li>Ability to debug Microsoft applications and legacy tech stacks, including Microsoft Access and VBA scripting — able to read, understand, and modify existing code to resolve defects.</li>
<li>Strong understanding of Windows environments and desktop application troubleshooting.</li>
<li>Familiarity with remote access tools (e.g., TeamViewer, AnyDesk, Zoom) for supporting client systems.</li>
<li>Availability to work 9:00 AM – 5:00 PM EST, aligned to the North American client base.</li>
<li>Ability to work independently, manage a queue of issues, and follow escalation procedures.</li>
</ul>
<h4>Preferred skills</h4>
<ul>
<li>Experience supporting or maintaining Microsoft Access applications with a SQL Server back end.</li>
<li>Working knowledge of SQL Server administration concepts (stored procedures, views, indexing, backups).</li>
<li>Prior experience in a software support / bug-fix / maintenance capacity as opposed to pure feature development.</li>
<li>Exposure to membership, dues, dispatch, or association management software (or comparable line-of-business systems).</li>
<li>Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Fundamentals, or SQL-related credentials).</li>
</ul>
<h4>Soft skills</h4>
<ul>
<li>Problem-solving mindset with strong attention to detail and a focus on root-cause resolution.</li>
<li>Clear, professional, and patient communication with clients.</li>
<li>Ability to remain calm under pressure and manage multiple concurrent issues.</li>
<li>Self-directed and reliable when working remotely across time zones.</li>
</ul></p><p></p>
Valsoft Corporation
Lebanon - Beirut
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Aspire Software is looking for a Technical Support Specialist to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Role Overview We are seeking a hands-on Technical Support Specialist (Level 1 / Level 2) to provide end-to-end technical support for a member management, dues collection, and dispatch platform used by trade unions across the United States.<br> The application is built on a Microsoft Access front end installed on client systems, backed by a SQL Server database.<br> This is a blended support and maintenance role: the work is primarily support-focused — diagnosing and resolving clientreported issues — but the successful candidate will be comfortable reading, modifying, and testing code (SQL, VBA, and legacy application logic) to resolve defects directly rather than simply triaging and escalating.<br> The role replaces developer capacity on the team, so the emphasis is on bug fixes, issue resolution, and ongoing maintenance rather than net-new feature development.<br> Key Responsibilities Own client-reported issues end to end — from intake and triage through diagnosis, resolution, testing, and closure.<br> Provide both Level 1 (frontline troubleshooting) and Level 2 (deeper technical diagnosis and remediation) support.<br> Remotely access client systems (via remote desktop tools such as TeamViewer, AnyDesk, or Zoom) to investigate and resolve issues.<br> Diagnose and fix defects in the application, including reading and modifying VBA scripts, Access forms/queries/modules, and SQL Server objects (queries, stored procedures, views).<br> Write, modify, and test SQL to investigate data issues, correct records, and validate fixes against the SQL Server back end.<br> Troubleshoot application functionality, connectivity, configuration, and data-integrity problems in a Microsoft Access / SQL Server environment.<br> Reproduce reported bugs, identify root cause, implement fixes, and verify resolution before returning to the client.<br> Escalate genuinely complex or architectural issues to senior engineers, with clear documentation of steps taken and findings.<br> Document resolutions, maintain support logs, and contribute to the internal knowledge base to reduce recurrence 2–5 years of experience in IT technical support, application support, or a technical helpdesk role.<br> Fluency in English — strong written and verbal communication, sufficient for direct interaction with a North American client base.<br> Good SQL skills — able to read, write, modify, and test SQL queries against SQL Server (SELECT, joins, filtering, and basic data correction).<br> Ability to debug Microsoft applications and legacy tech stacks, including Microsoft Access and VBA scripting — able to read, understand, and modify existing code to resolve defects.<br> Strong understanding of Windows environments and desktop application troubleshooting.<br> Familiarity with remote access tools (e.<br>g., TeamViewer, AnyDesk, Zoom) for supporting client systems.<br> Availability to work 9:00 AM – 5:00 PM EST, aligned to the North American client base.<br> Ability to work independently, manage a queue of issues, and follow escalation procedures.<br> Preferred Skills Experience supporting or maintaining Microsoft Access applications with a SQL Server back end.<br> Working knowledge of SQL Server administration concepts (stored procedures, views, indexing, backups).<br> Prior experience in a software support / bug-fix / maintenance capacity as opposed to pure feature development.<br> Exposure to membership, dues, dispatch, or association management software (or comparable line-of-business systems).<br> Relevant certifications (e.<br>g., CompTIA A+, Microsoft Certified: Fundamentals, or SQL-related credentials).<br> Soft Skills Problem-solving mindset with strong attention to detail and a focus on root-cause resolution.<br> Clear, professional, and patient communication with clients.<br> Ability to remain calm under pressure and manage multiple concurrent issues.<br> Self-directed and reliable when working remotely across time zones.<br></span> </div>
Valsoft Corporation
Lebanon - Beirut
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Aspire Software is looking for a Customer-Technical Support Specialist to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Role Overview As a Technical Customer Support Specialist, you are often the first person a hotel contacts when something in its property management system is not working—sometimes during check-in and with guests waiting.<br> You will help customers use our software effectively, answer “how-to” questions, diagnose technical problems, and resolve issues across a broad range of hospitality products and integrations.<br> This includes explaining workflows, guiding users through configuration and operational tasks, reproducing reported problems, and determining whether an issue is related to data, configuration, permissions, an integration, or a software defect.<br> You will resolve as much as possible during the initial interaction.<br> When escalation is required, you will document the issue with enough evidence and context that the next person can continue the investigation without starting over.<br> Tickets are initially triaged and tagged through AI-assisted workflows.<br> You will assess that triage, correct it when necessary, review drafted responses, and take over the conversation whenever a customer needs direct assistance from a person.<br> What You Will Do Work the Shared Support Queue Pull tickets from the team’s shared queue, prioritize your workload based on severity, customer impact, and ticket age, and take ownership of each issue through resolution.<br> The team works toward shared service and open-ticket goals rather than relying only on individually assigned inboxes.<br> Support Customers Across Every Channel Provide support through phone, email, and chat.<br> Adjust your communication style to the situation, whether you are answering a straightforward software question or leading a live troubleshooting call with a hotel experiencing an urgent operational issue.<br> Answer Product and Workflow Questions Help customers understand how to use the software in their day-to-day hotel operations.<br> This includes explaining features, walking users through processes, helping with configuration, and identifying when a “how-to” question is actually the result of incorrect setup, missing permissions, or unexpected system behavior.<br> Work With AI-Assisted Support Tools Review AI-generated classifications and drafted responses before relying on them as our answer.<br> Correct intent, priority, sentiment, language, and product classifications when necessary, and suppress automated responses when they would be inappropriate, including security, legal, or previously escalated matters.<br> AI output is a starting point.<br> You remain accountable for the accuracy of the response and for confirming that the customer’s issue has been resolved.<br> Diagnose Issues Across Our Product Portfolio Support roommaster Cloud, roommaster Anywhere, our browser-based PMS, Booking Engine and Channel Manager, roommaster Payments, Caretaker/Eventory and many more.<br> Identifying the correct product, environment, database region, and affected workflow is often the first step in the diagnostic process.<br> Troubleshoot Integrations Investigate issues involving data moving between connected systems, such as: Availability not reaching an online travel agency Reservations not arriving in the PMS Rates or restrictions not updating Transactions missing from reports Third-party systems returning incomplete or unexpected data Use logs, audit trails, request and response data, and the behavior of both systems to determine where the handoff failed.<br> Support Card Payments and Terminals Assist with payment-terminal setup and connectivity, batch and settlement questions, refund, duplicate charges, tokenization, and processor-side issues.<br> Understand what can be addressed within roommaster and when the issue must be escalated to another internal team.<br> Support Distribution and OTA Connectivity Troubleshoot room and rate mapping, availability and restriction updates, and connections with platforms such as Booking.<br>com, Expedia, Agoda, and Airbnb.<br> Recognize the operational impact of distribution issues.<br> For example, a stalled availability update that could cause a hotel to oversell rooms requires a different response than a routine mapping question.<br> Maintain Accurate Support Records Ensure each ticket contains the correct: Ticket form and classification Customer organization and contact Product and product-automation fields Priority and severity Problem-versus-question classification Troubleshooting notes and supporting evidence Contacts must be associated with the correct organization, and all required information must be completed before a ticket is resolved.<br> Reduce Repeat Contact When the same question or issue appears repeatedly, help turn the solution into a reusable macro, internal procedure, Help Center article, training opportunity, or product improvement request.<br> Helping customers find answers more easily and preventing repeat issues are core parts of the role.<br> Participate in Our Global Support Schedule Our customers operate across North America, EMEA, and APAC.<br> Support follows a global, followthe-sun model, and this role participates in a shift rotation that includes weekend coverage.<br> At least one year of experience in technical support, application support, software support, or a comparable customer-facing technical role A structured diagnostic approach: reproduce the issue, isolate variables, form and test a hypothesis, and escalate with evidence Ability to distinguish among a product question, data issue, configuration problem, permissions issue, integration failure, and software defect Comfort using browser developer tools, including reviewing console errors and inspecting failed network requests Working knowledge of APIs and integrations, including HTTP status codes, request and response payloads, and webhooks Ability to reconstruct events using logs, audit trails, transaction histories, and customer conversations Strong written English and the ability to produce clear, accurate responses suitable for customers, hotel management, processors, vendors, and other stakeholders Clear and confident spoken English, including the ability to lead a live call with a customer experiencing a stressful operational issue Ability to manage and prioritize your workload without needing to be given a daily task list Strong ownership and follow-through, including confirming that the customer’s issue has been resolved Availability to participate in a shift rotation covering a 24/7 support struture Beneficial Experience Hotel front-desk, reservations, accounting, or back-office experience Experience with card payments or payment terminals, including Adyen, or another hotel or retail payment provider Experience with channel managers, booking engines, or OTA extranets Experience with Zendesk or a comparable ticketing platform SQL knowledge or experience building reports from a relational database Basic networking knowledge Ability to use AI-assisted tools effectively while critically evaluating their output for accuracy, relevance, tone, security, and appropriateness Experience supporting SaaS products or connected software platforms Hotel experience is valuable, but it is not required.<br> We can teach hospitality operations to someone who already has strong technical troubleshooting and customer communication skills.<br> What We Will Teach You How a Hotel Operates You will learn the daily hotel cycle, from reservations and arrivals through check-in, folio management, and night audit.<br> You will also learn hospitality terminology such as rate plans, availability and restrictions, no-shows, walk-ins, room moves, and overbooking.<br> Understanding hotel operations is essential to determining the true urgency and impact of an issue.<br> Why Certain Issues Are Emergencies A stalled availability update is not simply a data-sync problem—it may place a hotel at immediate risk of selling rooms it does not have.<br> You will learn which issues create operational or financial risk, how quickly that risk develops, and how to respond appropriately.<br> Our Products and Environments You will learn how properties are configured across our products, regions, integrations, and database environments, as well as how to identify the systems involved in a reported issue.<br> Payments from End to End You will learn how payment terminals, tokenization, authorization, batching, settlement, refunds, and payment processors interact—and, importantly, what data and processes Support must never access or modify.<br> Distribution and Connectivity You will learn how room and rate mapping works, how availability and restriction updates move between systems, and how major OTA extranets behave.<br> Escalation and Incident Management You will learn our escalation process, severity criteria, duplicate-ticket linking, documentation requirements, and communication expectations during active incidents.<br> How the Team Works Our Workload Follows Hotel Operations Support volume is heaviest on weekdays and typically peaks on Mondays as issues from the weekend are reported or followed up.<br> A typical weekday generates approximately 105 support tickets, while a weekend day generally generates 38–40.<br> These tickets are shared across the team.<br> AI Assists the Team AI helps classify, route, and prioritize tickets and can draft suggested responses.<br> Support specialists remain responsible for validating its output, applying judgment, and ensuring that the customer receives an accurate and complete resolution.<br> We Work as One Support Team The team shares responsibility for the queue and overall customer experience.<br> Collaboration is expected: team members help one another investigate issues, share product knowledge, and move difficult tickets toward resolution.<br> Success is not measured by individual ticket volume alone.<br> Performance Is Balanced Performance is evaluated across several areas, including: Resolution quality and accuracy Responsiveness Customer satisfaction Ticket ownership and follow-through Documentation and ticket hygiene Appropriate prioritization and escalation Contribution to the performance and knowledge of the wider team Ticket volume is considered in context and does not, by itself, determine performance.<br></span> </div>
Save the Children International
Lebanon - Beirut
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>ROLE PURPOSE: </strong></p><br><p>The Food Security, Livelihoods, and Social Protection Technical Advisor (TA) is a critical position for Save the Children in Lebanon and will play the lead role in ensuring the design, implementation and monitoring of high quality social protection, food security, livelihoods, and integrated nutrition programming for thousands of children and their families across the country. This role covers all thematic priorities under Save the Children’s global ambition to end Child Poverty.</p><br><p>The TA provides technical leadership to all our work in the sectors of Child Sensitive Social Protection and Basic Assistance, Food Security, Livelihoods, and Nutrition, with responsibility for developing clear strategic and operational plans, identifying fundraising needs and leading the development of technical proposals, forging strong partnerships with Government, UN, NGO and local civil society counterparts, as well as providing technical support to our implementing teams across three different field locations in Lebanon.</p><br><p><strong>CHILD SAFEGUARDING: </strong></p><br><p>Level 3 - the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.</p><br><p><strong>SCOPE OF ROLE:</strong></p><br><p>Reports to: Director of Program Development and Quality (DPDQ)</p><br><p>Dimensions: Save the Children Lebanon Country Office currently has a large portfolio of Social Protection, Food Security, Cash & Voucher Assistance (CVA) and Livelihoods work across the country, with a strong pipeline of future funding and opportunities to further expand given the complexity of the economic context of Lebanon and the growing focus on integrated cash plus and nutrition programming. </p><br><p>Staff reporting to this post: None </p><br><p><strong>KEY AREAS OF ACCOUNTABILITY:</strong></p><br><p><i>Strategic Planning and Leadership</i></p><br><ul> <li>Provide overall strategic leadership to Save the Children’s work in the Social Protection, Basic Need Assistance, CVA, Food Security, Livelihoods, and Nutrition sectors in Lebanon.</li> <li>Lead the development and rollout of these sector strategies for Save the Children in Lebanon, including cross cutting issues related to Nutrition within other sectors</li> <li>Provide technical input to the development of country annual plans, area plans, sector strategies and other planning documents.</li> <li>Maintain a clear overview of program progress across the sector portfolio to be shared with senior managers.</li> <li>Ensure integration of FSL and CVA with other sectors at program design level and within the developed tools and approached when relevant. </li></ul><p><i>Program Quality and Standards</i></p><br><ul> <li>Provide technical expertise, quality assurance and support for Save the Children’s SP&FSL and CVA programs, ensuring they are of high quality with reliable data and outcomes. </li> <li>Coordinate the development of technical capacity building resources and plans for SP&FSL staff, in Save the Children and our partners in Lebanon, working with field teams to prioritize training needs and resource these appropriately.</li> <li>Develop and implement capacity-building resources and plans on CVA for Save the Children technical advisors, operations teams, and partners in Lebanon. Work closely with the DPDQ and the Director of Operations to ensure the effective implementation of Save the Children's CVA procedures, standards, and framework.</li> <li>Develop and maintain central database of tools and guidance to support program quality and support the development of technical tools, guidance and documentation as required.</li> <li>Oversee knowledge sharing across FSL & SP teams and ensure that monitoring and evaluation results are understood and used to improve programs.</li> <li>Ensure FSL, SP and CVA programmes are designed and monitored to support children’s outcomes and integrated with other sectors and gender and disability inclusive, when appropriate.</li> <li>Manage the technical knowledge repository and supervise the virtual library of manuals and approaches per type of program, including tools and best practice documentation and evidence to improve and manage program quality.</li> <li>Ensure documentation of case studies and dissemination of these both internally and externally working with the Media and Advocacy team.</li> <li>Lead in technical assessments including Labor Market Assessments, Market System and Value Chain Analysis, CVA Situation and Response Analysis, Livelihoods Assessments, Household Economy Analysis, and other evidence generation.</li> <li>Participate in external workshops or research as needed, including the Integrated Poverty Classification Targeting exercise done at the national level. </li></ul><p><i>Programme Development and Resource Mobilisation</i></p><br><ul> <li>Provide active leadership in Save the Children’s relationships with key donors for the Social Protection and Basic Assistance, Food Security, Livelihood, and Nutrition sectors</li> <li>Ensure clear identification of fundraising needs and priorities in these sectors</li> <li>Identify and assess appropriateness of fundraising opportunities.</li> <li>Lead technical development of high-quality proposals in line with strategic ambitions.</li> <li>Develop set of “off the shelf” concept notes for new or pilot activities.</li> <li>Lead donors and partner mapping for these sectors.</li></ul><p><i>Technical Support to Programme Implementation</i></p><br><ul> <li>Line-manage project components aimed at technical support to third parties at the national level, such as project implementing partners</li> <li>Lead the technical assessment, selection, and monitoring of SP&FSL and CVA implementing partners</li> <li>Support the development of monitoring, information management, and reporting systems that provide information for reporting and program improvement (in conjunction with Monitoring, Evaluation, Accountability and Learning (MEAL) and field staff), such as Post-Distribution Monitoring and Quality Benchmarks</li> <li>Support high quality reporting by field staff through timely review and guidance.</li> <li>Screen technical field manager candidates (and others as appropriate) and support recruitment as needed.</li> <li>Assess (in conjunction with line management) and support technical work of Program Managers and sector focal points and support their professional development.</li> <li>Promote and facilitate synergies with other thematic programs</li> <li>As needed, lead in technical inputs to procurement of program goods or services involving multiple locations, large-scale use of resources, and/or a high level of risk to the agency to ensure program relevance, quality, adherence to technical guidelines, and efficient use of resources.</li> <li>Conduct regular field monitoring of activities</li> <li>Where external consultants (local or international) are required to technically support or monitor and evaluate projects, lead the recruitment and subsequent management of contracted consultants as per the recruitment guidelines and Terms of Reference.</li> <li>Analyze and provide feedback on program implementation to ensure gender equity, child participation, and child safeguarding.</li></ul><p><i>Partnerships</i></p><br><ul> <li>Ensure timely support to Partnerships manager on technical identification, selection, and adequate assessment of FSL&SP and CVA strategic & implementing partners, </li> <li>Ensure appropriate, relevant, and timely provision of technical capacity development including through mobilization of internal and external opportunities and sharing of all relevant materials/documents, etc. </li> <li>Promote joint program design for the advancement of mutual strategic priorities when relevant</li> <li>Commit to joint regular monitoring of implementation progress and achievement towards results, and feeding into programmatic adaptations</li> <li>Maintain strong coordinated working relationships with partners, including relevant government stakeholders such as MoSA and Ministry of Agriculture.</li> <li>Promote Save the Children policies and practice with respect to child protection, child safeguarding, code of conduct, health and safety, equal opportunities and other relevant policies and procedures with implementing partners </li> <li>Improve/strengthen coordination and technical support to local partners including National NGOs, CSOs, and Governmental bodies on child protection. </li> <li>Lead the identification of strategic partners for potential consortia projects. </li></ul><p><i>Advocacy and Representation</i></p><br><ul> <li>Lead external representation of Save the Children’s Child Sensitive Social Protection and Basic Assistance, CVA, Food Security, Livelihood, and Nutrition work in Lebanon in front of government and other agencies.</li> <li>Represent Save the Children in technical forum and sector working groups in Lebanon, as: Cash Working Group, Livelihoods Sector Working Group and Nutrition WG.</li> <li>Serve as technical liaison with Save the Children Members, Regional Office, Global Team, FSL,SP and CVA Technical Working Groups, and other relevant fora within SCI.</li> <li>Represent SCI at the level of relevant governmental entities such as the Ministry of Social Affairs and the Ministry of Labor.</li> <li>Represent Save the Children on other national/international technical networks as requested.</li> <li>Contribute to development of advocacy messages and materials in the relevant sectors</li> <li>Support and respond to media requests in the relevant sectors </li></ul><p><i>General</i></p><br><ul> <li>Comply with Save the Children policies and practice with respect to child safeguarding, anti-harassment, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.</li></ul><p><strong>QUALIFICATIONS </strong></p><br><ul> <li>Development professional with a relevant Masters’ Degree or equivalent professional experience. </li> <li>Fluency in written and spoken Arabic and English</li></ul><p><strong>EXPERIENCE AND SKILLS</strong></p><br><p><i>Essential</i></p><br><ul> <li>Minimum of 7 years’ experience in Food Security and Livelihoods programming and Cash & Voucher Assistance in humanitarian and developmental contexts in an NGO, UN or Government institution.</li> <li>Solid experience in designing, implementing and overseeing Food security and Livelihoods programs, CVA and other market-based programming, in both humanitarian and development contexts; </li> <li>Demonstrated experience in leading Food Security and Livelihoods Assessments, CVA Situation and Response Analysis.</li> <li>Understanding of employability programmes, labor market assessments, and market systems development, including value chain development.</li> <li>Knowledge of climate change adaptation and evidence-based approaches to designing and implementing food security and resilient livelihood programmes in vulnerable and crisis-affected contexts such as Lebanon.</li> <li>Understanding of Social Protection Policies and Programmes in Lebanon. </li> <li>Demonstrated experience to represent organization in Technical Working groups, national or international coordination forum. </li> <li>Ability to link micro-level impacts on children with macro trends at national and regional level in employment and livelihoods;</li> <li>Demonstrated experience in leading successful proposals in the area of FSL, CVA and/or SP with international donors as ECHO, FCDO, USAID, UN etc. </li> <li>Experience of solving complex issues through analysis, capacity to communicate path of action and ensure the commitment of stakeholders; excellent coordination and interpersonal skills with the ability to communicate and negotiate clearly and effectively at all levels;</li> <li>Strong results orientation, with the ability to challenge existing mindsets;</li> <li>Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures;</li> <li>Ability and willingness to dramatically change work practices and hours, and work with incoming emergency surge teams. Proven ability to work in insecure or hardship environments and to work under tight deadlines;</li> <li>Ability and willingness to travel extensively to field sites and work independently;</li> <li>Previous Work experience in Lebanon</li> <li>Commitment to Save the Children values, including willingness to abide by and enforce the Child Safeguarding policy.</li></ul><p><i>Desirable</i></p><br><ul> <li>Previous work experience in other Middle East countries;</li> <li>Experience in the specific frameworks of Household Economy Approach (HEA), Cost of Diet (CoD), Integrated Food Security Phased Classification (IPC), Emergency Markets Mapping and Assessment (EMMA), Rapid Market Assessment (RAM) and/or Minimum Economic Recovery Standards (MERS).</li> <li>Experience in leading Labour Market analysis and youth employability Programmes.</li> <li>Experience in climate resilience livelihoods and/or agricultural based livelihoods </li> <li>Experience in designing and implementing cash plus programming for nutrition and/or protection and/or education outcomes </li> <li>Experience in designing and implementing Child Sensitive Social Protection programming.</li></ul><p><strong>ADDITIONAL JOB RESPONSIBILITIES:</strong></p><br><p>The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.</p><br><p><strong>EQUAL OPPORTUNITIES:</strong></p><br><p>The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.</p><br><p><strong>CHILD SAFEGUARDING:</strong></p><br><p>We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.</p><br><p><strong>FRAUD PREVENTION:</strong></p><br><p>The role holder is expected to uphold high standards of integrity and transparency, and will have access to financial, operational, or programmatic resources that require strict compliance with SCI’s Anti-Fraud and Corruption Policy. This includes responsibility for preventing, identifying, and reporting any suspected fraud, corruption, or misuse of resources in the course of their work.</p><br><p><strong>SAFEGUARDING OUR STAFF:</strong></p><br><p>The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy.</p><br><p><strong>HEALTH AND SAFETY:</strong></p><br><p>The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.</p><br><br> </div>