Area Manager Jobs in Lebanon
2452 Jobs Found
Job Description
<br>
<br>Prepare and serve coffee, espresso-based drinks, tea, and other beverages.
<br>Welcome customers warmly and provide excellent customer service.
<br>Take food and beverage orders accurately and serve them promptly.
<br>Handle cash and operate the POS system.
<br>Maintain cleanliness of the coffee station, dining area, and work equipment.
<br>Restock coffee beans, milk, cups, and other supplies.
<br>Ensure food safety and hygiene standards are followed at all times.
<br>Assist customers with menu recommendations and answer questions.
<br>Work closely with the kitchen and service team to ensure smooth operations.
<br>Handle customer requests and resolve complaints professionally.
<br>Support opening and closing duties, including cleaning and preparing the restaurant for service.
<br>
<br>Skills
<br>
<br>Strong communication and customer service skills
<br>Ability to work in a fast-paced environment
<br>Teamwork and multitasking
<br>Basic English and Arabic communication
<br>Time management and attention to detail
Job Description
<br>
<br>Prepare and serve coffee, espresso-based drinks, tea, and other beverages.
<br>Welcome customers warmly and provide excellent customer service.
<br>Take food and beverage orders accurately and serve them promptly.
<br>Handle cash and operate the POS system.
<br>Maintain cleanliness of the coffee station, dining area, and work equipment.
<br>Restock coffee beans, milk, cups, and other supplies.
<br>Ensure food safety and hygiene standards are followed at all times.
<br>Assist customers with menu recommendations and answer questions.
<br>Work closely with the kitchen and service team to ensure smooth operations.
<br>Handle customer requests and resolve complaints professionally.
<br>Support opening and closing duties, including cleaning and preparing the restaurant for service.
<br>
<br>Skills
<br>
<br>Strong communication and customer service skills
<br>Ability to work in a fast-paced environment
<br>Teamwork and multitasking
<br>Basic English and Arabic communication
<br>Time management and attention to detail
Responsibilities:
<br>
<br>1-Prepare and serve coffee, espresso, tea, and other beverages according to company standards.
<br>2-Take customer orders accurately.
<br>3-Provide friendly and professional customer service.
<br>4-Operate coffee machines, grinders and other café equipment.
<br>5-Maintain cleanliness and hygiene of the equipment, and work area.
<br>6-Restock coffee, milk, cups, and other supplies as needed.
<br>7-Follow food safety and health regulations.
<br>8-Handle customer questions and concerns professionally.
<br>9-Work efficiently during busy periods while maintaining product quality.
<br>10-Support other team members with daily operations.
<br>
<br>Requirements:
<br>
<br>1-Previous barista experience is required.
<br>2-Good communication and customer-service skills.
<br>3-Ability to work in a fast-paced environment.
<br>4-Positive attitude and willingness to learn.
<br>5-Reliable, punctual, and able to work as part of a team
Job Description
<br>
<br>Prepare and serve coffee, espresso-based drinks, tea, and other beverages.
<br>Welcome customers warmly and provide excellent customer service.
<br>Take food and beverage orders accurately and serve them promptly.
<br>Handle cash and operate the POS system.
<br>Maintain cleanliness of the coffee station, dining area, and work equipment.
<br>Restock coffee beans, milk, cups, and other supplies.
<br>Ensure food safety and hygiene standards are followed at all times.
<br>Assist customers with menu recommendations and answer questions.
<br>Work closely with the kitchen and service team to ensure smooth operations.
<br>Handle customer requests and resolve complaints professionally.
<br>Support opening and closing duties, including cleaning and preparing the restaurant for service.
<br>
<br>Skills
<br>
<br>Strong communication and customer service skills
<br>Ability to work in a fast-paced environment
<br>Teamwork and multitasking
<br>Basic English and Arabic communication
<br>Time management and attention to detail
Job Description
<br>
<br>Prepare and serve coffee, espresso-based drinks, tea, and other beverages.
<br>Welcome customers warmly and provide excellent customer service.
<br>Take food and beverage orders accurately and serve them promptly.
<br>Handle cash and operate the POS system.
<br>Maintain cleanliness of the coffee station, dining area, and work equipment.
<br>Restock coffee beans, milk, cups, and other supplies.
<br>Ensure food safety and hygiene standards are followed at all times.
<br>Assist customers with menu recommendations and answer questions.
<br>Work closely with the kitchen and service team to ensure smooth operations.
<br>Handle customer requests and resolve complaints professionally.
<br>Support opening and closing duties, including cleaning and preparing the restaurant for service.
<br>
<br>Skills
<br>
<br>Strong communication and customer service skills
<br>Ability to work in a fast-paced environment
<br>Teamwork and multitasking
<br>Basic English and Arabic communication
<br>Time management and attention to detail
Job Description
<br>
<br>Prepare and serve coffee, espresso-based drinks, tea, and other beverages.
<br>Welcome customers warmly and provide excellent customer service.
<br>Take food and beverage orders accurately and serve them promptly.
<br>Handle cash and operate the POS system.
<br>Maintain cleanliness of the coffee station, dining area, and work equipment.
<br>Restock coffee beans, milk, cups, and other supplies.
<br>Ensure food safety and hygiene standards are followed at all times.
<br>Assist customers with menu recommendations and answer questions.
<br>Work closely with the kitchen and service team to ensure smooth operations.
<br>Handle customer requests and resolve complaints professionally.
<br>Support opening and closing duties, including cleaning and preparing the restaurant for service.
<br>
<br>Skills
<br>
<br>Strong communication and customer service skills
<br>Ability to work in a fast-paced environment
<br>Teamwork and multitasking
<br>Basic English and Arabic communication
<br>Time management and attention to detail
<p>1. Position Overview We are looking for an experienced and hands-on <strong>Facility Manager</strong> to oversee the daily operation, maintenance, safety and service quality of our properties in Lebanon. The portfolio includes a <strong>mixed-use building comprising residential apartments, company offices and doctors' offices</strong>, as well as a <strong>separate building dedicated to student apartments</strong>. The successful candidate should have strong practical knowledge of building maintenance, the ability to identify technical problems, obtain and negotiate quotations, supervise contractors and ensure that maintenance works are completed properly, on time and within budget.</p><p>2. Building & Facility Management</p><p>2.1 Manage the daily operation and maintenance of both buildings.</p><p>2.2 Conduct regular inspections of apartments, offices, common areas, technical rooms and building facilities.</p><p>2.3 Ensure that all buildings are clean, safe, functional and properly maintained.</p><p>2.4 Follow up on maintenance requests from tenants, companies, doctors and student residents.</p><p>2.5 Coordinate preventive and corrective maintenance activities.</p><p>2.6 Maintain proper records of maintenance activities, repairs, incidents and service contracts.</p><p>3. Technical & Maintenance Responsibilities</p><p>3.1 Have practical knowledge of <strong>HVAC and air-conditioning systems</strong>, including basic troubleshooting, servicing and maintenance.</p><p>3.2 Have good knowledge of <strong>plumbing systems</strong>, including water supply, drainage, pumps, tanks, leaks and sanitary fixtures.</p><p>3.3 Have good knowledge of <strong>electrical systems</strong>, including lighting, switches, breakers and basic troubleshooting.</p><p>3.4 Have practical knowledge of <strong>painting, plastering, wall repairs and general finishing works</strong>.</p><p>3.5 Have knowledge of <strong>carpentry, doors, locks, furniture and general building repairs</strong>.</p><p>3.6 Understand the operation and maintenance requirements of <strong>water pumps, water tanks, generators and backup systems</strong>.</p><p>3.7 Identify technical problems and determine the appropriate type of technician or contractor required.</p><p>3.8 Supervise maintenance works and ensure that the work is completed according to the required standards.</p><p>4. Contractors & Suppliers Management</p><p>4.1 Identify and maintain a reliable network of technicians, contractors and suppliers.</p><p>4.2 Request quotations for maintenance, repair and renovation works.</p><p>4.3 Compare quotations based on price, quality, scope of work and reliability.</p><p>4.4 Negotiate prices, payment terms, scope of work and completion schedules.</p><p>4.5 Verify that quotations accurately reflect the required work.</p><p>4.6 Supervise contractors while working on site.</p><p>4.7 Check the quality of completed work before recommending payment or approval.</p><p>4.8 Develop and maintain good relationships with reliable suppliers and contractors.</p><p>5. Cost Control & Procurement</p><p>5.1 Obtain competitive quotations for maintenance and facility requirements.</p><p>5.2 Negotiate with suppliers and contractors to obtain competitive prices and favourable terms.</p><p>5.3 Monitor maintenance expenses and identify opportunities for cost reduction.</p><p>5.4 Ensure that unnecessary repairs and expenses are avoided.</p><p>5.5 Plan preventive maintenance to reduce recurring breakdowns and emergency costs.</p><p>5.6 Maintain proper records of quotations, purchase requests, invoices and maintenance expenses.</p><p>6. Residential & Student Buildings</p><p>6.1 Follow up on apartment maintenance requirements and tenant requests.</p><p>6.2 Inspect apartments before and after occupancy when required.</p><p>6.3 Coordinate maintenance between tenants, technicians and management.</p><p>6.4 Ensure that common areas and facilities are properly maintained.</p><p>6.5 Monitor recurring maintenance problems and recommend permanent solutions.</p><p>6.6 Ensure that the student apartment building is properly maintained and operational throughout the year.</p><p>7. Safety & Compliance</p><p>7.1 Conduct regular inspections to identify potential safety and maintenance risks.</p><p>7.2 Ensure that buildings and common areas are maintained in a safe condition.</p><p>7.3 Follow up on fire safety equipment and emergency systems.</p><p>7.4 Coordinate required inspections, certifications and maintenance services.</p><p>7.5 Immediately report major technical, structural or safety issues to management.</p><p><strong>Desired Candidate Profile</strong></p><p>8. Qualifications & Experience</p><p>8.1 Minimum <strong>5 years of relevant experience</strong> in facility management, building management, property management or maintenance management.</p><p>8.2 Experience managing residential, commercial or mixed-use buildings.</p><p>8.3 Strong practical knowledge of AC/HVAC, plumbing, electrical works, painting and general building maintenance.</p><p>8.4 Experience dealing with contractors, technicians and suppliers.</p><p>8.5 Strong negotiation and quotation e</p>
<p>JOB SUMMARY Provide direct and indirect age specific nursing care for assigned patients per scheduled shifts within the framework of Patient Centered Care (PCC). The role encompasses nursing assessment, diagnosis, planning, intervention, evaluation, and coordination of care for patients across the health care continuum involving families. Assume designated Lactation Specialist responsibilities as assigned, providing evidence-based assessment, education, counseling, and support to breastfeeding mothers and infants to promote optimal maternal infant outcomes and continuity of care. Accountable for clinical, educational, quality, and fiscal patient care outcomes, using the PCC principles and in accordance with established institution's policies, procedures, guidelines, Professional Practice Model and standards of care and practice.</p><p>ESSENTIAL FUNCTIONS / TASK GROUPS Greet and create a positive experience for every patient/family, demonstrating a professional, caring, and empathetic approach. Perform patient assessment using appropriate, problem focused, and age-specific assessment techniques and analyze the assessment data, derive nursing interventions, set priorities according to patient s needs, formulate a plan of care, implement and evaluate the outcome. Assess breastfeeding mothers and infants using evidence-based maternal infant and lactation assessment techniques to identify breastfeeding needs, risks, and potential complications. Develop and implement individualized lactation care plans, providing hands-on assistance with breastfeeding initiation, positioning, latch, milk expression, maintenance of milk supply, and use of breast pumps and related equipment. Identify, manage, and follow up on common lactation-related conditions, including engorgement, sore nipples, mastitis, and low milk production, and initiate appropriate referral to physicians or other healthcare professionals when indicated. Administer medications; monitor desirable and undesirable effects and intervene accordingly. Document all relevant data in the electronic health record AUBHealth according to hospital/departmental standards. Collaborate with other disciplines through multidisciplinary meetings and care conferences to facilitate patient care and operations. Implement and monitor infection control measures and apply safety measures related to patient care. Provide basic life support when needed. Assesses patient and family learning needs and provides appropriate education and counseling, including education related to breastfeeding, lactation, and infant nutrition; contributes to relevant staff education when needed. Ensure availability and maintenance of supplies and equipment needed for the unit and patient care and operate all unit-required equipment safely. Participate in Performance Improvement and educational initiatives especially those related to lactation support, maternal infant care, and patient satisfaction. Perform other duties as requested by the direct supervisor.</p><p>COMPETENCIES Client Focus - Professionalism - Communication Skills - Problem Solving - Planning & Organizing - Ethical Practice - Patient Assessment</p><p>KNOWLEDGE / KNOW-HOW Knowledge Knowledge of nursing professional theory, practices and procedures Knowledge of breastfeeding and lactation care from routine to high-risk situations</p><p>Education: Minimum Education: Bachelor Degree of Science in Nursing. Nursing Colloquium, Nursing License from the Ministry of Public Health, and Registered in the Order of Nurses in Lebanon. Preferred Education: Master's Degree in Nursing or healthcare related field</p><p>Experience: Minimum Experience: 5 7 years of experience as a Registered Nurse in Obstetrics and Gynecology, Maternity, or Newborn Care.</p><p>Languages: Minimum Languages: English and Arabic (IET /= 500) Preferred Languages: French is an asset.</p><p>Computer Skills: Knowledge in the use of Microsoft Office Applications.</p><p>REPORTING CHANNEL / SUPERVISORY CHANNEL Reporting Channel: Reporting to: 1st Level: Nurse Manager Reporting to: 2nd Level: Nurse Leader for Clinical Affairs Supervisory Channel: None</p><p>JOB CHARACTERISTICS Physical Effort: Moderate Physical Effort Work Schedule: Shift rotation basis Working Conditions: Exposed to patient element</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor Degree of Science in Nursing.</li><li>Nursing Colloquium, Nursing License from the Ministry of Public Health, and Registered in the Order of Nurses in Lebanon.</li><li>Master's Degree in Nursing or healthcare related field (Preferred).</li><li>5 7 years of experience as a Registered Nurse in Obstetrics and Gynecology, Maternity, or Newborn Care.</li><li>English and Arabic (IET /= 500).</li><li>French is an asset (Preferred).</li><li>Knowledge in the use of Microsoft Office Applications.</li></ul>
<h3>1. JOB PURPOSE</h3><p>The Warehouse Keeper is responsible for the effective day-to-day management of warehouse activities, ensuring the accurate receipt, storage, handling, preservation and dispatch of company products. The role is critical in maintaining stock accuracy, product quality, food safety, proper storage conditions and timely order fulfillment, while ensuring that all warehouse activities are conducted efficiently and in accordance with company policies and procedures. The Warehouse Keeper will handle FMCG food products including cheese, pasta, rice and related food products, with particular attention to FIFO/FEFO principles, expiry dates, batch traceability and appropriate storage conditions.</p><h3>2. KEY RESPONSIBILITIES</h3><p>A. Receiving & Inbound Operations</p><ul><li>Receive incoming products and verify quantities against delivery notes, purchase orders and relevant documentation.</li><li>Inspect incoming goods for quantity, packaging integrity, visible damage, expiry dates and general condition.</li><li>Verify product codes, batches, quantities and expiry dates before accepting stock.</li><li>Report discrepancies, damaged goods, shortages or excess quantities immediately to the Warehouse/Logistics Manager.</li><li>Ensure received products are properly recorded and stored without unnecessary delay.</li><li>Coordinate with Procurement, Logistics and other relevant departments regarding incoming shipments.</li></ul><p>B. Stock Management & Inventory Control</p><ul><li>Maintain accurate physical stock levels and ensure that warehouse records are updated accordingly.</li><li>Organize stock according to product category, SKU, batch, expiry date and storage requirements.</li><li>Apply FIFO (First In, First Out) and FEFO (First Expired, First Out) principles wherever applicable.</li><li>Monitor product expiry dates and proactively report near-expiry, slow-moving or obsolete stock.</li><li>Conduct regular stock counts and participate in periodic and annual physical inventory activities.</li><li>Investigate and report stock discrepancies and assist in reconciliation.</li><li>Ensure that every product movement is properly documented and traceable.</li></ul><p>C. Storage & Warehouse Organization</p><ul><li>Ensure products are stored safely, systematically and in their designated locations.</li><li>Maintain appropriate storage conditions for food products, particularly temperature-sensitive and refrigerated products.</li><li>Ensure proper segregation of products where required.</li><li>Maintain clear identification and labeling of products, racks, pallets and storage areas.</li><li>Maximize warehouse space while maintaining safe access and efficient product movement.</li><li>Ensure aisles, emergency exits and working areas remain clean, accessible and free from obstruction.</li></ul><p>D. Order Preparation & Dispatch</p><ul><li>Prepare customer orders accurately according to approved picking lists and delivery documents.</li><li>Pick, check, pack and stage products for dispatch.</li><li>Verify quantities, SKUs, batches and expiry dates prior to dispatch.</li><li>Ensure products are handled appropriately to prevent damage, contamination or deterioration.</li><li>Coordinate with drivers and the distribution team to ensure timely and accurate loading.</li><li>Ensure all dispatched quantities are properly documented.</li></ul><p>E. Food Safety & Quality</p><ul><li>Strictly follow company food safety, hygiene and warehouse sanitation procedures.</li><li>Maintain the required storage conditions for food products.</li><li>Immediately report damaged, contaminated, expired or potentially compromised products.</li><li>Ensure food products are protected from contamination, pests, moisture and improper handling.</li><li>Follow applicable company procedures for quarantined, rejected, returned or damaged products.</li><li>Support internal inspections, quality checks and food safety audits.</li></ul><p>F. Warehouse Documentation</p><ul><li>Maintain accurate records of receipts, transfers, issues, returns and dispatches.</li><li>Ensure warehouse documentation is complete, accurate and properly filed.</li><li>Update inventory systems or warehouse records as required.</li><li>Prepare stock movement and discrepancy reports when requested.</li><li>Maintain proper batch and expiry-date traceability.</li></ul><p>G. Returns & Damaged Goods</p><ul><li>Receive and inspect returned products according to established procedures.</li><li>Separate returned, damaged, expired or quarantined products from saleable stock.</li><li>Record all returns and discrepancies accurately.</li><li>Notify the relevant department regarding required action on returned or damaged goods.</li></ul><p>H. Health, Safety & Security</p><ul><li>Comply with all company health, safety and security procedures.</li><li>Use warehouse equipment and handling tools responsibly and safely.</li><li>Report unsafe conditions, accidents, incidents or equipment defects immediately.</li><li>Maintain warehouse security and prevent unauthorized access to stock.</li><li>Ensure proper housekeeping standards are maintained at all times.</li></ul>
<p>Aspire Software is looking for a Data Scientist to join our team in Lebanon. Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio. About the job: We are looking for a Senior Machine Learning Engineer who wants to own that evolution. This is not a research-only role. You will frame problems, explore data, design models, build evaluation systems, investigate real customer issues, and ship production services. Your work will influence real pricing decisions and measurable hotel revenue not just dashboards or internal prototypes. What You'll Work On -Pricing intelligence: Advance our pricing engine using probabilistic forecasting, elasticity estimation, contextual bandits, reinforcement learning, and other appropriate optimization methods. Demand forecasting: Improve booking-curve and final-occupancy forecasts, including uncertainty estimates that can inform safer pricing decisions. Safe experimentation: Build historical replay, simulation, backtesting, shadow deployment, and controlled rollout capabilities to measure revenue impact before models affect customers. Production ML: Turn models into reliable, tested, and observable Python services, owning the path from experimentation through deployment, monitoring, and rollback. Problem-solving and customer investigations: Debug unexpected pricing, data, integration, and production behavior. Trace customer-reported issues to their root cause and turn incidents into lasting improvements. Data and intelligent experiences: Strengthen the reservation, occupancy, competitor-rate, PMS, and event-data pipelines behind our decisions, while contributing to AI-powered explanations and revenue-manager tools. Tech Stack Python 3.11, FastAPI, Pydantic, SQLAlchemy 2.0, and Alembic PostgreSQL/Supabase and Redis Pandas, Polars, NumPy, and statsmodels OpenAI, Anthropic, LangChain, and LangGraph PredictHQ and multiple hotel PMS and market-data integrations AWS ECS/Fargate, SQS, EventBridge, S3, and CloudWatch Docker, GitHub Actions, Prometheus, and PostHog</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience taking machine-learning systems from problem definition through production deployment and monitoring.</li><li>Strong Python and SQL skills, including experience building modular, typed, tested production software not only exploratory notebooks.</li><li>A solid foundation in statistics, experimentation, forecasting, and model evaluation.</li><li>Experience working with time-dependent, noisy, incomplete, or imperfect real-world data.</li><li>Strong analytical problem-solving skills and a methodical approach to ambiguous technical issues.</li><li>Proven ability to debug production systems, including data pipelines, APIs, asynchronous jobs, integrations, and model behavior.</li><li>Experience investigating customer-reported issues, identifying root causes, and communicating findings clearly to technical and non-technical stakeholders.</li><li>A habit of improving systems after incidents through better tests, monitoring, documentation, safeguards, or architecture.</li><li>The judgment to balance model sophistication with reliability, explainability, and business value.</li><li>Comfort working with APIs, relational databases, containers, cloud infrastructure, and CI/CD.</li><li>Clear communication skills and an ability to work closely with engineers, product leaders, revenue-management experts, and customer-facing teams.</li><li>A high level of ownership: you can turn an ambiguous business or customer problem into a practical, measurable plan and carry it through to completion.</li><li>Years of experience are a useful signal, but not the deciding factor. We care more about what you have built, how you reason, and how you respond when models and systems meet the real world.</li><li>Nice to Have You do not need everything on this list: Contextual bandits, reinforcement learning, recommendation systems, bidding, or other sequential decision systems.</li><li>Probabilistic demand forecasting or hierarchical Bayesian modeling.</li><li>Pricing, revenue management, marketplaces, travel, hospitality, advertising, or e-commerce.</li><li>Causal inference and off-policy evaluation.</li><li>Model drift, data-quality monitoring, and experiment-tracking systems.</li><li>Multi-tenant SaaS or event-driven architectures.</li><li>Debugging distributed systems and third-party integrations in production.</li><li>LLM applications and agentic workflows.</li><li>AWS services such as ECS, SQS, EventBridge, S3, and CloudWatch.</li><li>Hospitality experience is welcome, but not required. We will help you learn the domain.</li></ul>
<p>The Procurement Manager manages the buying cycle for imported finished goods, from placing the order with the principal to landing the container in the warehouse at the right cost and the right time. The job sits between the international suppliers, the freight and clearance agents, Finance and the Sales team. Success is measured by availability on the shelf, healthy stock cover, and no money lost to expiry, demurrage or a badly timed order.</p><p><strong>Key Responsibilities</strong></p><h3>Purchasing and Order Management</h3><ul><li>Prepare purchase orders for imported goods based on sales forecasts, stock cover, minimum order quantities and container optimisation.</li><li>Consolidate orders across brands and SKUs to reduce freight cost per unit and avoid part loaded containers.</li><li>Confirm proforma invoices, order acknowledgements, production and shipping dates with each principal.</li><li>Track every open order from confirmation to arrival, and flag delays to Sales and management before they become out of stock situations.</li><li>Follow up on short shipments, damaged goods, wrong SKUs and quantity discrepancies, and pursue credit notes or replacements.</li></ul><h3>Supplier and Principal Coordination</h3><ul><li>Serve as the daily operational contact with international principals and their export teams.</li><li>Maintain supplier records: price lists, agreed terms, MOQs, lead times, product codes and barcodes.</li><li>Escalate repeated service failures, and support management in the annual review with each principal.</li><li>Source and qualify suppliers for non trade purchases: warehouse consumables, packaging for repacking or bundling, promotional material, fleet parts, office and general supplies.</li></ul><h3>Imports, Shipping and Clearance</h3><ul><li>Own the import file end to end: proforma invoice, commercial invoice, packing list, bill of lading, certificate of origin, health and conformity certificates, and any Ministry approval required.</li><li>Coordinate with freight forwarders on booking, routing, transit time and freight rates, and compare options before committing.</li><li>Work with the clearance agent on customs declaration, HS classification, duty and VAT settlement, and inspection.</li><li>Push files through clearance fast enough to avoid demurrage, storage and detention charges, and report on any charge incurred with the reason.</li><li>Coordinate arrival timing with the warehouse so receiving capacity matches the schedule.</li></ul><h3>Cost and Terms</h3><ul><li>Calculate landed cost per SKU: goods value, freight, insurance, duty, clearance, transport and any other charge, and hand a clean figure to Finance and Pricing.</li><li>Support Finance on letters of credit, transfers and payment scheduling, and supply the documents the bank asks for.</li><li>Negotiate freight rates, clearance fees and terms with local service providers.</li><li>Track price changes from principals and currency impact, and alert management early when landed cost is moving.</li><li>Identify savings: better incoterms, consolidated shipments, alternative routing, improved payment terms.</li></ul><h3>Stock, Expiry and Planning</h3><ul><li>Monitor stock cover by SKU against agreed targets, and adjust order timing when sales trends shift.</li><li>Balance MOQ and container economics against shelf life. Never buy a quantity the market cannot sell before expiry.</li><li>Track incoming production dates and remaining shelf life on every shipment, and reject or renegotiate short dated stock.</li><li>Watch slow moving and near expiry inventory with Sales, and support clearance or promotion decisions early enough to matter.</li><li>Work with Sales, Brand and Demand Planning on forecasts, new listings, promotional buys and seasonal peaks.</li></ul><h3>Documentation, Systems and Compliance</h3><ul><li>Maintain complete and auditable procurement and import files for every shipment.</li><li>Process all transactions through the ERP and keep master data clean: item codes, supplier codes, prices, units of measure, barcodes.</li><li>Ensure imported products meet Lebanese labelling, registration and regulatory requirements before shipment, not after arrival.</li><li>Follow the company procurement policy and approval matrix, and support internal and external audit requests.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>5 to 8 years of procurement, purchasing or import experience, ideally in FMCG import and distribution or trading.</li><li>Bachelor's degree in Business Administration, Supply Chain, Economics or a related field.</li><li>Hands on experience with import files, shipping documents, incoter</li></ul>
<p>For our sister Lebanese food manufacturing company specializing in premium cheese products, including Mozzarella, Pizza Cheese Toppings, Kashkaval, White Cheese and Breaded Cheese Appetizers, located in Zahle.</p><p>The Opportunity</p><p>Seeking an experienced Quality & Food Safety Manager to lead the company's quality, food safety and compliance agenda across its manufacturing operations.</p><p>The role will ensure that company's products, processes, raw materials and manufacturing environment consistently meet internal standards, regulatory requirements, customer expectations and internationally recognized food safety principles.</p><p>Beyond compliance, the successful candidate will establish a strong quality culture, drive continuous improvement and partner with Operations, R&D, Procurement and Commercial teams to ensure quality is embedded throughout the product lifecycle.</p><p><b>Key Responsibilities:</b></p><p>1. Quality & Food Safety Leadership</p><p>Develop, implement and continuously improve KMR's Quality and Food Safety Management System.</p><p>Establish quality standards, procedures, specifications and control measures across manufacturing operations.</p><p>Ensure compliance with applicable Lebanese food regulations and relevant international food safety standards.</p><p>Maintain a strong preventive food safety culture across the organization.</p><p>Provide senior management with regular reporting on quality performance, risks and improvement priorities.</p><p>2. HACCP & Food Safety Systems</p><p>Lead the implementation, monitoring and continuous improvement of HACCP-based food safety systems.</p><p>Identify and assess food safety hazards and ensure appropriate preventive and corrective controls.</p><p>Monitor Critical Control Points and verify that controls are consistently effective.</p><p>Ensure appropriate sanitation, hygiene, allergen management, pest control and environmental monitoring programs are implemented.</p><p>Maintain food safety documentation, records and traceability systems.</p><p>3. Incoming Materials & Supplier Quality</p><p>Establish quality standards and specifications for raw materials, ingredients, packaging materials and finished products.</p><p>Work closely with Procurement and suppliers to ensure compliance with agreed specifications.</p><p>Conduct supplier quality assessments and performance reviews.</p><p>Lead investigations into raw-material-related quality issues and implement corrective actions.</p><p>Support supplier qualification and approval processes.</p><p>4. Production Quality Control</p><p>Establish effective quality control procedures throughout the production process.</p><p>Monitor product quality, consistency, texture, taste, appearance, weight, packaging and storage conditions.</p><p>Ensure quality checks are properly documented and deviations are immediately addressed.</p><p>Partner with Production to identify root causes of quality issues and prevent recurrence.</p><p>Drive reduction of product defects, waste, rework and customer complaints.</p><p>5. Finished Product & Laboratory Management</p><p>Establish testing requirements for raw materials, in-process products and finished goods.</p><p>Coordinate microbiological, chemical, physical and sensory testing with internal or external laboratories.</p><p>Review laboratory results and ensure timely action on non-conformities.</p><p>Monitor product shelf-life and stability requirements.</p><p>Maintain accurate technical specifications and product quality records.</p><p>6. Regulatory & Compliance</p><p>Ensure product labels, specifications, nutritional information and technical documentation comply with applicable requirements.</p><p>Monitor changes in food regulations and assess their impact on KMR products and processes.</p><p>Maintain all required quality and regulatory documentation.</p><p>Act as the key quality contact during regulatory inspections and external audits.</p><p>Ensure corrective actions resulting from inspections or audits are implemented effectively.</p><p>7. Customer Quality & Complaints Management</p><p>Own the investigation and resolution of customer quality complaints.</p><p>Establish a structured complaint analysis and corrective action process.</p><p>Identify recurring trends and implement preventive measures.</p><p>Work with Commercial and Operations teams to ensure timely and professional responses to customers and partners.</p><p>Monitor customer quality indicators and identify opportunities for improvement.</p><p>8. Audits & Continuous Improvement</p><p>Plan and lead internal quality and food safety audits.</p><p>Coordinate external, customer and certification audits.</p><p>Track non-conformities, corrective actions and preventive actions through to closure.</p><p>Establish quality KPIs and continuously monitor performance.</p><p>Lead continuous improvement initiatives to strengthen product quality, food safety and operational efficiency.</p><p>9. Cross-Functional Leadership</p><p>Partner closely with Production, R&D, Procurement, Supply Chain, Warehouse and Commercial teams.</p><p>Ensure quality considerations are integrated into new product development and product changes.</p><p>Participate in product trials and validation processes.</p>
<p>We re hiring a Content Creator | Social Media Manager to manage social media for multiple client brands and produce platform-native content that performs. This role blends strategy + execution: you will develop content ideas, write captions, plan and publish posts, engage communities, and report performance. You also need to be confident in filming UGC-style content (on phone, creator-style, fast turnaround) and translating trends into on-brand, client-appropriate output.</p><p>Key Responsibilities</p><ul><li>Content Planning & Ideation: Generate content ideas for editorial calendars across multiple industries and tones of voice. Build content angles, hooks, scripts, and concepts aligned with brand identity and goals. Create moodboards and references to guide shoots and creative direction.</li><li>UGC-Style Filming & Content Production: Film short-form UGC-style videos (Reels, TikTok, Shorts) including talking-to-camera, product storytelling, and trend-based formats. Produce quick, platform-native content with strong framing, lighting, pacing, and storytelling. Coordinate shot lists, basic props, and simple setups to achieve high output efficiently.</li><li>Copywriting & Captions: Write strong captions that match each brand s tone, drive engagement, and support campaign objectives. Adapt copy per platform (Instagram vs TikTok vs LinkedIn style differences).</li><li>Publishing & Channel Management: Manage and grow client social channels across Facebook, Instagram, Snapchat, TikTok, YouTube, and X. Schedule, publish, and QA posts (format, tagging, links, hashtags, brand consistency). Maintain consistency in messaging, visuals, and overall presence.</li><li>Community Management & Moderation: Engage with audiences through comments, DMs, and mentions in a timely, professional manner. Moderate user-generated content and escalate issues when required.</li><li>Collaboration: Work closely with account teams and creatives to align content with strategy, campaigns, and deliverables. Coordinate internally to ensure smooth approvals, posting schedules, and production timelines.</li><li>Analytics & Reporting: Track performance using agency-approved tools and platform analytics. Report key metrics, trends, learnings, and actionable recommendations. Identify what is working (and why) and translate it into next-cycle improvements.</li><li>Research & Trend Intelligence: Stay on top of trends, formats, audio, platform updates, and competitor activity. Bring relevant insights that can be adapted to client brands without compromising brand integrity.</li></ul><p>Skills & Qualifications</p><ul><li>Excellent writing skills in Arabic, English, (French is a plus), with strong grammar and punctuation.</li><li>Strong understanding of content strategy, brand voice, and platform best practices.</li><li>Ability to translate trends into brand-safe, goal-driven content.</li><li>Confident filming UGC-style content (phone-first content creation).</li><li>Detail-oriented with high quality control across copy and publishing.</li><li>Strong research and analysis skills (competitive scanning, insights, idea generation).</li><li>Organized, fast, and able to manage multiple accounts and deadlines.</li><li>Collaborative team player with strong communication and follow-through.</li></ul><p>Need to have</p><ul><li>Familiarity with design tools (Canva, CapCut, Photoshop, Illustrator)</li></ul><p>Experience: 1 3 years in social media management and/or content creation for brands (agency experience is a plus).</p><p>Education: Bachelor s degree in Communications, Marketing, Advertising, Journalism, Public Relations, Media Studies, Filming, Audio Visual</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent writing skills in Arabic, English, (French is a plus), with strong grammar and punctuation.</li><li>Strong understanding of content strategy, brand voice, and platform best practices.</li><li>Ability to translate trends into brand-safe, goal-driven content.</li><li>Confident filming UGC-style content (phone-first content creation).</li><li>Detail-oriented with high quality control across copy and publishing.</li><li>Strong research and analysis skills (competitive scanning, insights, idea generation).</li><li>Organized, fast, and able to manage multiple accounts and deadlines.</li><li>Collaborative team player with strong communication and follow-through.</li><li>Familiarity with design tools (Canva, CapCut, Photoshop, Illustrator)</li><li>1 3 years in social media management and/or content creation for brands (agency experience is a plus).</li><li>Bachelor s degree in Communications, Marketing, Advertising, Journalism, Public Relations, Media Studies, Filming, Audio Visual</li></ul>
<p><h4>About Deloitte</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<h4>Our Purpose</h4>
<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most — for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li><strong>Lead the way</strong></li>
<li><strong>Serve with integrity</strong></li>
<li><strong>Take care of each other</strong></li>
<li><strong>Foster inclusion</strong></li>
<li><strong>Collaborate for measurable impact</strong></li>
</ul>
<h4>Role Overview</h4>
<p>During your tenure as a Senior Manager HR Business Partner, you will work closely with Partners, Directors, and senior leaders to support their teams. You will run key people processes (performance, promotions, pay reviews), handle employee relations cases, ensure compliance with labour law and firm policies, and use people data to help leaders make better decisions. You’ll also help improve engagement and the overall employee experience.</p>
<h4>Key Responsibilities</h4>
<ul>
<li>Act as a trusted advisor to Partners, Directors, and senior leaders on organization design, workforce planning, talent strategy, and culture.</li>
<li>Translate business priorities into actionable people plans aligned to firm strategy and values.</li>
<li>Coach leaders on performance, engagement, change management, and team effectiveness.</li>
<li>Lead end-of-year performance cycles, ensuring quality, consistency, and adherence to timelines.</li>
<li>Manage performance outcomes including calibration, moderation, and final rating alignment in line with firm guidelines.</li>
<li>Facilitate talent review discussions, succession planning, and identification of high potentials and critical roles.</li>
<li>Govern promotion processes end-to-end (eligibility, documentation, panels, approvals, and communications).</li>
<li>Oversee annual salary review and bonus processes, ensuring fairness, internal equity, and compliance with firm policies.</li>
<li>Lead complex employee relations cases, investigations, disciplinary matters, and grievance handling with discretion and consistency.</li>
<li>Manage Performance Improvement Plans (PIPs) and structured improvement processes, including documentation, coaching guidance, and risk mitigation.</li>
<li>Ensure outcomes are compliant with labour law, internal policies, and ethical standards.</li>
<li>Support wellbeing, inclusion, and culture initiatives aligned to firm priorities.</li>
<li>Provide regular people dashboards and insights (performance distribution, promotions, attrition, employee relations trends, diversity metrics, engagement).</li>
<li>Maintain strong governance, documentation standards, and audit readiness across all people processes.</li>
<li>Identify process improvements and standardization opportunities to enhance efficiency and employee experience.</li>
</ul>
<h4>Leadership Capabilities</h4>
<ul>
<li>Builds own understanding of our purpose and values; explores opportunities for impact.</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li>
<li>Actively focuses on developing effective communication and relationship-building skills.</li>
<li>Understands how their daily work contributes to the priorities of the team and the business.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor's degree in human resources management, business administration, or a related field.</li>
<li>Knowledge of best practices in HR management is essential.</li>
<li>Experience of 12+ years in HR with 8+ years managing performance cycles, talent reviews, employee relations, performance management, calibration, promotions, salary reviews, PIPs, and restructuring.</li>
<li>Skilled in handling employee relations, disciplinary actions, and exit processes compliant with labour laws.</li>
<li>Proficient in people analytics, reporting, and maintaining HR governance and audit readiness.</li>
<li>Ability to communicate professionally with leadership.</li>
<li>Detail oriented and conscientious.</li>
<li>Excellent organizational, communication, and time-management skills.</li>
<li>Advanced level of technical proficiency and computer literacy (Word, Excel, PowerPoint, Microsoft Management).</li>
<li>Fluent in English (reading, speaking, and writing).</li>
</ul></p><p></p>
<p><b>Job Description</b></p><p><b>Job Position: Commercial Manager</b></p><p><b>Main Functions:</b></p><ul><li>Develop and execute the company's commercial strategy in alignment with the overall business objectives.</li><li>Drive profitable revenue growth while protecting company margins.</li><li>Develop pricing strategies in coordination with Finance and Executive Management.</li><li>Lead local sales activities across all business segments, including food packaging, paper cups, paper bags, wrapping paper, and customized packaging solutions.</li><li>Manage key customer relationships and ensure long-term business partnerships.</li><li>Identify new market opportunities, export channels, distributors, and strategic accounts.</li><li>Identify new product opportunities based on market demand and customer requirements.</li></ul><p>Responsibilities:</p><p>Customer Relations Management</p><ul><li>Promote company image in all interactions with stakeholders including existing or potential customers and demonstrate professional handling and technical knowledge; uphold the standards of quality, and reliability of the company at all times.</li><li>Build and maintain long-term relationships with existing customers while developing new business opportunities.</li><li>Ensure high levels of customer satisfaction through timely communication and professional account management.</li><li>Conduct regular customer visits to understand customer needs and identify business opportunities.</li><li>Resolve customer complaints and commercial issues in coordination with relevant departments.</li></ul><p>Strategy & Planning</p><ul><li>Develop new business opportunities in both local and regional markets.</li><li>Identify new industries and customer segments that can benefit from UNIBAG products.</li><li>Develop relationships with distributors, wholesalers, food chains, industrial manufacturers, retailers, and hospitality customers.</li><li>Develop pricing strategies that maximize profitability while maintaining market competitiveness.</li><li>Prepare sales forecasts and revenue projections.</li><li>Participate in tenders, major quotations, and strategic commercial negotiations.</li><li>Analyze market trends, customer demands, pricing movements, and competitor activities.</li><li>Recommend new products, product improvements, and market opportunities.</li><li>Monitor sales pipeline and conversion rates.</li><li>Develop customer segmentation and account management strategies.</li></ul><p>Sales Operations Management</p><ul><li>Manage the complete sales cycle from lead generation until payment collection.</li><li>Review and approve quotations, pricing, commercial offers, and contractual terms.</li><li>Monitor order fulfillment performance and customer service levels.</li><li>Monitor order execution with production to ensure on-time delivery.</li><li>Ensure proper utilization of ERP/CRM systems for customer management and sales reporting.</li><li>Set and review monthly sales targets by product line and ensuring alignment with company goals and yearly objectives.</li><li>Develop and validate policies and procedures in coordination with Management.</li></ul><p>Key Account Management</p><ul><li>Develop strategic relationships with major customers and corporate accounts.</li><li>Conduct regular business reviews with key customers.</li><li>Negotiate annual contracts and pricing agreements.</li><li>Monitor customer profitability and purchasing trends.</li><li>Identify cross-selling and upselling opportunities.</li><li>Ensure customer retention and business expansion opportunities.</li><li>Validate and oversee wholesale orders.</li></ul><p>Market Intelligence</p><ul><li>Benchmark company s commercial performance against competitors.</li><li>Conduct continuous market research and competitor analysis.</li><li>Monitor industry developments, packaging trends, and customer requirements.</li><li>Identify opportunities for innovation and product diversification.</li><li>Prepare SWOT analyses and recommend strategic actions.</li><li>Conduct brand perception and customer satisfaction surveys.</li></ul><p>Target Setting & Achievement</p><ul><li>Participate in setting sales targets within the commercial strategy and risk policies set by the company.</li><li>Monitor sales KPIs and implement corrective actions where necessary.</li><li>Review sales performance regularly with the sales team.</li><li>Ensure achievement of budgeted revenue, margin, and profitability targets.</li></ul><p>Managing People</p><ul><li>Provide direct management of operating managers within his/her division.</li><li>Live and disseminate company s values and promote a culture of performance and integrity.</li><li>Develop team skills and learning capabilities through a formal development roadmap; seek to acquire new talent breed and identify high potentials within teams.</li><li>Set targeted and formal training plans for employees within his/her division; coach and develop subordinates; promote a culture of excellence and continuous development and seek to retain high performers.</li><li>Monitor- and take necessary measures to enhance- performance of subordinates within his/her division; make sure performance appraisals are administered on a timely basis.</li><li>Ensure seamless communication and coordination between departments.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>QUALIFICATIONS:</p><ul><li>Bachelor's degree</li></ul>
<p>Starting Date / Initial Contract Details September 2026, 24 months maximum Role Summary The Finance Project Manager (FPM) oversees the financial management of the country programme, ensuring accuracy, compliance, and strong stewardship of resources. The FPM supports decision-making by providing timely financial insights and ensures donor and organisational requirements are met. The role reports to the Programme Development Coordinator (PDC), who is part of the Country Senior Leadership Team, ensuring close alignment between financial management and programme strategy. Project Overview The Lebanon programme works across the country, including in the Bekaa Valley and Beirut Mount Lebanon. Medair supports both Syrian refugees and Lebanese communities with projects in Health, Mental Health, Shelter, Basic Assistance and GIS Mapping. Workplace & Conditions Field based position in Beirut, Lebanon. Take a look at Medair s work in Lebanon . Responsibilities: • Manage finance and accounting functions for the country programme, ensuring appropriate transaction processing, financial liquidity, budget adherence, transparent processes, and compliance with Medair and donor guidelines. Understand programme needs and ensure timely support to facilitate achievement of programme objectives • Support budget holders in preparation and development of budgets, spend forecasting and ongoing grant monitoring. Provide training to staff on Finance systems and processes. • Ensure financial activities and processes are implemented in line with Medair, donor, country, and international regulations and procedures. Review, develop and implement systems to improve transparency. Ensure adequate anti-fraud procedures are in place to detect and prevent loss or fraud. Carry-out regular inspections and spot-checks to ensure appropriate use of resources. • Line-manage designated team members; ensure effective communication, performance management, capacity building, and a supportive, transparent and inclusive work environment. Support the team to work together effectively, modelling Medair s values. Provide matrix management to field finance staff. • Ensure compliance with host government tax requirements, submitting any related required reporting. Prepare for, manage and support internal and external field financial audits, providing all information. Before you apply Please ensure you are fully aware of the: • Medair organisational values . • Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair s accountability policies and best practices. • Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions). How to apply To apply, go to this vacancy on our Medair page . Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications, Experience & Technical Competencies: • University degree in Finance, Accounting, Business Administration or a related field • Professional certification in accounting or finance (e.g. ACCA, CPA, CIMA or equivalent) • Proficient in English (spoken and written); Arabic desirable • Relevant professional experience in financial management, including budgeting, reporting and accounting Behavioural Skills • Strong servant leadership skills with a consultative management style • Creative, open-minded, flexible, self-learner, with good understanding of cross-cultural issues • Capacity to work under pressure and manage personal stress levels, self-motivated, proactive • Able to oversee multiple tasks, prioritizing, delegating, and seeking advice as required • Attention to detail and clear communication that establishes clarity to leadership and the wider team on budgets, procedures, and other matters. Team Spiritual Life Reflect the values of Medair with team members, local staff, people we serve, and external contacts. Work, live, and pray together in our Christian faith-based teams. Fully contribute to a rich spiritual team life, including team devotion, prayer, and words of encouragement.</p>
<p><b>Job Summary</b></p><p>The Customer Service Representative is the primary point of contact between the club and its members. This role ensures a service-driven, member-focused culture by actively listening to member needs, coordinating timely follow-up, and maintaining a consistently positive experience across all communication channels.</p><p>I. Duties and Responsibilities</p><p>Member Communication & Support</p><ul><li>Serve as the first point of contact for members across all communication channels in person, by phone, and via digital platforms.</li><li>Listen attentively to member feedback, concerns, and requests, ensuring every interaction is handled with empathy, professionalism, and a genuine desire to help.</li><li>Handle member complaints, feedback, and experience-related cases with composure and a solution-oriented mindset.</li><li>Cover member inquiries when the relevant team member is unavailable, ensuring no member concern goes unaddressed.</li></ul><p>Follow-Up & Member Satisfaction</p><ul><li>Proactively reach out to members to check in on their experience, particularly at key moments in their membership journey.</li><li>Follow up after reported issues to confirm resolution and ensure the member's satisfaction has been restored.</li><li>Escalate unresolved or recurring concerns to the appropriate team member or manager with full context and documentation.</li><li>Coordinate with the administrator and follow up with members who have due payments</li></ul><p>Feedback Monitoring & Reporting</p><ul><li>Document all member interactions and feedback in the designated system to ensure accurate tracking and accountability.</li><li>Monitor feedback patterns over time, identifying recurring themes and translating them into actionable insights.</li><li>Prepare periodic feedback summaries and contribute to team discussions on service improvement.</li><li>Conduct member satisfaction surveys periodically to gather structured feedback on the overall gym experience.</li></ul><p>Team Contribution & Service Culture</p><ul><li>Foster a member-centric mindset across the team through daily interactions, coaching, and knowledge sharing.</li><li>Share member compliments and positive feedback to reinforce service standards and build team morale.</li><li>Propose service training topics and process improvements based on real interaction patterns.</li><li>Collaborate closely with the Administrator, interchanging roles when operational needs require it.</li></ul><p>II. Required Competencies</p><ul><li>Empathy & Patience: The ability to remain calm, kind, and composed particularly when handling frustration, complaints, or sensitive member situations.</li><li>Customer Centricity: A genuine mindset and drive to continuously understand member needs, expectations, and shifts in behavior.</li><li>Communication & Problem Solving: The ability to convey information clearly and concisely both verbally and non-verbally in a way that prevents issues from escalating and resolves them efficiently when they do.</li><li>Accountability: Owning every interaction from start to finish ensuring nothing is left open, undocumented, or unresolved without a clear next step.</li><li>Teamwork: A collaborative instinct that recognizes the CSR's role as part of a wider service team not a standalone function.</li><li>Creativity & Adaptability: The ability to handle unexpected situations, adjust communication style to different member personalities, and find solutions that the standard script doesn't cover.</li></ul><p>This job description is a guide to the nature of the work and is not an exhaustive list of duties. The post-holder will be expected to adapt to the changing needs of the business and perform other duties as reasonably requested.</p><p><strong>Desired Candidate Profile</strong></p><h2>II. Required Competencies</h2><ul><li>Empathy & Patience: The ability to remain calm, kind, and composed particularly when handling frustration, complaints, or sensitive member situations.</li><li>Customer Centricity: A genuine mindset and drive to continuously understand member needs, expectations, and shifts in behavior.</li><li>Communication & Problem Solving: The ability to convey information clearly and concisely both verbally and non-verbally in a way that prevents issues from escalating and resolves them efficiently when they do.</li><li>Accountability: Owning every interaction from start to finish ensuring nothing is left open, undocumented, or unresolved without a clear next step.</li><li>Teamwork: A collaborative instinct that recognizes the CSR's role as part of a wider service team not a standalone function.</li><li>Creativity & Adaptability: The ability to handle unexpected situations, adjust communication style to different member personalities, and find solutions that the standard script doesn't cover.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>The IC will be responsible for the following: 1. Optimal and timely provision of conference services in accordance to the conference standards used by the Department of General Assembly and Conference Management (DGACM); 2. Servicing of ESCWA meetings and events is done to the satisfaction of the organizers and the participants; 3. With the assistance of the meeting services attendant, meeting and events run smoothly, and substantive offices are able to fulfill their mandates in a satisfactory manner.<br> Work Location<br>UN-House ESCWA / Hybrid<br> Expected duration<br>1.5 months<br> Duties and Responsibilities<br>This position is located within the Conference Management Section (CMS), Resource Management and Service Development Division (RMSDD) of the Economic and Social Commission for Western Asia (ESCWA). The meeting services attendant will report directly to the Chief Conference Management Section. The IC is required to undertake the following tasks: 1. Monitor meeting requests submitted on gMeets and books rooms and other services requested; 2. Assist the Unit with cost estimates that are requested on ESCWA’s portal of services, as needed; 3. Assist with matters related to the cost estimator currently being developed within CMS; 4. Assist entering data in e-APG pertaining to interpreters that are in the roster and who are hired to service at meetings and events; 5. Assiss in the preparation of the preliminary list and annotation of agenda items; 6. Prepare the list of participants, as necessary; 7. Prepare and organize sets of official documentation and reference material, and distribute them in the conference room; 8. Prepare invitations to participants to attend meetings/conferences; 9. Escort participants to the conference room, upon request; 10. Distribute texts of speeches and conference room papers to the podium, interpreters and précis-writers, and delegations or participants in the meeting room; 11. Distribute stationery supplies in the conference room; 12. Assist relevant officials/participants and delegates in the meeting room on meeting-related matters; 13. Assist in the coordination with the interpreters and the sound technician; 14. Assist the Chair on the needs of the podium, as needed; 15. Assist in the coordination for coffee breaks, as needed; 16. Assist the information desk, as needed; 17. Distribute bottles of water during intergovernmental meetings, or as requested; 18. Perform general office management functions as required; 19. Assist in the management and coordination of the ASMEs 2026; 20. Prepare the conference room the day before the meetings takes place, including: a. Type the name and title of each participant on the nameplate template; b. Print each nameplate and insert them on holders; c. Carry the holders to the conference room; d. Set up nameplates in conference rooms as per the approved seating protocol for podium, official delegations, observers and other participating entities; e. Retrieve, distribute and/or set up nameplates for meetings on an urgent basis; f. Set up the meeting room; g. Collect the holders and other conference items and place them in the storage (e.g. UN flags etc). 21. Carry out other tasks as requested by the Chief and the senior staff.<br> Qualifications/special skills<br>A High School diploma or equivalent is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed A minimum of one year of experience in conference services, meeting services management or related area is required. Experience working in the United Nations or other multinational or international organization is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic is required. Knowledge of French is desirable. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas<br> Additional Information<br>Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
<p>About the role:</p><ul><li>Greet customers and provide friendly, professional service.</li><li>Take customer orders (walk-in and calls) accurately through the POS system.</li><li>Process cash, card, and other payment methods.</li><li>Issue receipts and handle cash transactions accurately.</li><li>Ensure all orders are entered correctly and communicated to the kitchen.</li><li>Prepare and pack orders according to company standards.</li><li>Coordinate with kitchen and service team to ensure smooth operations.</li><li>Handle customer questions, requests, and basic complaints professionally.</li><li>Maintain cleanliness and organization of the counter and work area.</li><li>Monitor stock of packaging and front-counter supplies.</li><li>Follow food safety, hygiene, and company procedures.</li><li>Support the team during busy periods and perform other operational duties as required.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Job requirement:</p><ul><li>Experience on Omega POS system</li><li><br></li></ul>
<p>Maximum Age: 28 - 30 Hiring urgently Indoor Sales (Preferably with experience in Events) for a prestigious Event Design company (Floristry) located in Jdeideh (Al Maten area): Understand clients' requirements Present event decoration concepts and packages. Prepare quotations, invoices, and sales orders. Follow up on inquiries and convert leads into confirmed bookings. Coordinate with the design and operations teams to ensure successful event execution. Maintain strong relationships with clients and provide excellent customer service. Achieve sales targets and contribute to business growth.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in Indoor Sales, Customer Service, Events or Hospitality. Experience in the Events Industry is highly preferred. Presentable with excellent communication and interpersonal skills. Strong sales and negotiation abilities. Monday to Friday; 10am - 7pm | Saturday (half-day)</p>